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  • A new SQL, a new Analysis Services, a new Workshop! #ssas #sql2012

    - by Marco Russo (SQLBI)
    One week ago Microsoft SQL Server 2012 finally debuted with a virtual launch event and you can find many intro sessions there (20 minutes each). There is a lot of new content available if you want to learn more about SQL 2012 and in this blog post I’d like to provide a few link to sessions, documents, bits and courses that are available now or very soon. First of all, the release of Analysis Services 2012 has finally released PowerPivot 2012 (many of us called it PowerPivot v2 before this official name) and also the new Data Mining Add-in for Microsoft Office 2010, now available also for Excel 64bit! And, of course, don’t miss the Microsoft SQL Server 2012 Feature Pack, there are a lot of upgrades for both DBAs and developers. I just discovered there is a new LocalDB version of SQL Express that can run in user mode without any setup. Is this the end of SQL CE? But now, back to Analysis Services: if you want some tutorial on Tabular, the Microsoft Virtual Academy has a whole track dedicated to Analysis Services 2012 but you will probably be interested also in the one about Reporting Services 2012. If you think that virtual is good but it’s not enough, there are plenty of conferences in the coming months – these are just those where I and Alberto will deliver some SSAS Tabular presentations: SQLBits X, London, March 29-31, 2012: if you are in London or want a good reason to go, this is the most important SQL Server event in Europe this year, no doubts about it. And not only because of the high number of attendees, but also because there is an impressive number of speakers (excluding me, of course) coming from all over the world. This is an event second only to PASS Summit in Seattle so there are no good reasons to not attend it. Microsoft SQL Server & Business Intelligence Conference 2012, Milan, March 28-29, 2012: this is an Italian conference so the language might be a barrier, but many of us also speak English and the food is good! Just a few seats still available. TechEd North America, Orlando, June 11-14, 2012: you know, this is a big event and it contains everything – if you want to spend a whole day learning the SSAS Tabular model with me and Alberto, don’t miss our pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (be careful, it is on June 10, a nice study-Sunday!). TechEd Europe, Amsterdam, June 26-29, 2012: the European version of TechEd provides almost the same content and you don’t have to go overseas. We also run the same pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (in this case, it is on June 25, that’s a regular Monday). I and Alberto will also speak at some user group meeting around Europe during… well, we’re going to travel a lot in the next months. In fact, if you want to get a complete training on SSAS Tabular, you should spend two days with us in one of our SSAS Tabular Workshop! We prepared a 2-day seminar, a very intense one, that start from the simple tabular modeling and cover architecture, DAX, query, advanced modeling, security, deployment, optimization, monitoring, relationships with PowerPivot and Multidimensional… Really, there are a lot of stuffs here! We announced the first dates in Europe and also an online edition optimized for America’s time zone: Apr 16-17, 2012 – Amsterdam, Netherlands Apr 26-27, 2012 – Copenhagen, Denmark May 7-8, 2012 – Online for America’s time zone May 14-15, 2012 – Brussels, Belgium May 21-22, 2012 – Oslo, Norway May 24-25, 2012 – Stockholm, Sweden May 28-29, 2012 – London, United Kingdom May 31-Jun 1, 2012 – Milan, Italy (Italian language) Also Chris Webb will join us in this workshop and in every date you can find who is the speaker on the web site. The course is based on our upcoming book, almost 600 pages (!) about SSAS Tabular, an incredible effort that will be available very soon in a preview (rough cuts from O’Reilly) and will be on the shelf in May. I will provide a link to order it as soon as we have one! And if you think that this is not enough… you’re right! Do you know what is the only thing you can do to optimize your Tabular model? Optimize your DAX code. Learning DAX is easy, mastering DAX requires some knowledge… and our DAX Advanced Workshop will provide exactly the required content. Public classes will be available later this year, by now we just deliver it on demand.

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  • A new SQL, a new Analysis Services, a new Workshop! #ssas #sql2012

    - by Marco Russo (SQLBI)
    One week ago Microsoft SQL Server 2012 finally debuted with a virtual launch event and you can find many intro sessions there (20 minutes each). There is a lot of new content available if you want to learn more about SQL 2012 and in this blog post I’d like to provide a few link to sessions, documents, bits and courses that are available now or very soon. First of all, the release of Analysis Services 2012 has finally released PowerPivot 2012 (many of us called it PowerPivot v2 before this official name) and also the new Data Mining Add-in for Microsoft Office 2010, now available also for Excel 64bit! And, of course, don’t miss the Microsoft SQL Server 2012 Feature Pack, there are a lot of upgrades for both DBAs and developers. I just discovered there is a new LocalDB version of SQL Express that can run in user mode without any setup. Is this the end of SQL CE? But now, back to Analysis Services: if you want some tutorial on Tabular, the Microsoft Virtual Academy has a whole track dedicated to Analysis Services 2012 but you will probably be interested also in the one about Reporting Services 2012. If you think that virtual is good but it’s not enough, there are plenty of conferences in the coming months – these are just those where I and Alberto will deliver some SSAS Tabular presentations: SQLBits X, London, March 29-31, 2012: if you are in London or want a good reason to go, this is the most important SQL Server event in Europe this year, no doubts about it. And not only because of the high number of attendees, but also because there is an impressive number of speakers (excluding me, of course) coming from all over the world. This is an event second only to PASS Summit in Seattle so there are no good reasons to not attend it. Microsoft SQL Server & Business Intelligence Conference 2012, Milan, March 28-29, 2012: this is an Italian conference so the language might be a barrier, but many of us also speak English and the food is good! Just a few seats still available. TechEd North America, Orlando, June 11-14, 2012: you know, this is a big event and it contains everything – if you want to spend a whole day learning the SSAS Tabular model with me and Alberto, don’t miss our pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (be careful, it is on June 10, a nice study-Sunday!). TechEd Europe, Amsterdam, June 26-29, 2012: the European version of TechEd provides almost the same content and you don’t have to go overseas. We also run the same pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (in this case, it is on June 25, that’s a regular Monday). I and Alberto will also speak at some user group meeting around Europe during… well, we’re going to travel a lot in the next months. In fact, if you want to get a complete training on SSAS Tabular, you should spend two days with us in one of our SSAS Tabular Workshop! We prepared a 2-day seminar, a very intense one, that start from the simple tabular modeling and cover architecture, DAX, query, advanced modeling, security, deployment, optimization, monitoring, relationships with PowerPivot and Multidimensional… Really, there are a lot of stuffs here! We announced the first dates in Europe and also an online edition optimized for America’s time zone: Apr 16-17, 2012 – Amsterdam, Netherlands Apr 26-27, 2012 – Copenhagen, Denmark May 7-8, 2012 – Online for America’s time zone May 14-15, 2012 – Brussels, Belgium May 21-22, 2012 – Oslo, Norway May 24-25, 2012 – Stockholm, Sweden May 28-29, 2012 – London, United Kingdom May 31-Jun 1, 2012 – Milan, Italy (Italian language) Also Chris Webb will join us in this workshop and in every date you can find who is the speaker on the web site. The course is based on our upcoming book, almost 600 pages (!) about SSAS Tabular, an incredible effort that will be available very soon in a preview (rough cuts from O’Reilly) and will be on the shelf in May. I will provide a link to order it as soon as we have one! And if you think that this is not enough… you’re right! Do you know what is the only thing you can do to optimize your Tabular model? Optimize your DAX code. Learning DAX is easy, mastering DAX requires some knowledge… and our DAX Advanced Workshop will provide exactly the required content. Public classes will be available later this year, by now we just deliver it on demand.

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  • PASS Summit 2011 &ndash; Part III

    - by Tara Kizer
    Well we’re about a month past PASS Summit 2011, and yet I haven’t finished blogging my notes! Between work and home life, I haven’t been able to come up for air in a bit.  Now on to my notes… On Thursday of the PASS Summit 2011, I attended Klaus Aschenbrenner’s (blog|twitter) “Advanced SQL Server 2008 Troubleshooting”, Joe Webb’s (blog|twitter) “SQL Server Locking & Blocking Made Simple”, Kalen Delaney’s (blog|twitter) “What Happened? Exploring the Plan Cache”, and Paul Randal’s (blog|twitter) “More DBA Mythbusters”.  I think my head grew two times in size from the Thursday sessions.  Just WOW! I took a ton of notes in Klaus' session.  He took a deep dive into how to troubleshoot performance problems.  Here is how he goes about solving a performance problem: Start by checking the wait stats DMV System health Memory issues I/O issues I normally start with blocking and then hit the wait stats.  Here’s the wait stat query (Paul Randal’s) that I use when working on a performance problem.  He highlighted a few waits to be aware of such as WRITELOG (indicates IO subsystem problem), SOS_SCHEDULER_YIELD (indicates CPU problem), and PAGEIOLATCH_XX (indicates an IO subsystem problem or a buffer pool problem).  Regarding memory issues, Klaus recommended that as a bare minimum, one should set the “max server memory (MB)” in sp_configure to 2GB or 10% reserved for the OS (whichever comes first).  This is just a starting point though! Regarding I/O issues, Klaus talked about disk partition alignment, which can improve SQL I/O performance by up to 100%.  You should use 64kb for NTFS cluster, and it’s automatic in Windows 2008 R2. Joe’s locking and blocking presentation was a good session to really clear up the fog in my mind about locking.  One takeaway that I had no idea could be done was that you can set a timeout in T-SQL code view LOCK_TIMEOUT.  If you do this via the application, you should trap error 1222. Kalen’s session went into execution plans.  The minimum size of a plan is 24k.  This adds up fast especially if you have a lot of plans that don’t get reused much.  You can use sys.dm_exec_cached_plans to check how often a plan is being reused by checking the usecounts column.  She said that we can use DBCC FLUSHPROCINDB to clear out the stored procedure cache for a specific database.  I didn’t know we had this available, so this was great to hear.  This will be less intrusive when an emergency comes up where I’ve needed to run DBCC FREEPROCCACHE. Kalen said one should enable “optimize for ad hoc workloads” if you have an adhoc loc.  This stores only a 300-byte stub of the first plan, and if it gets run again, it’ll store the whole thing.  This helps with plan cache bloat.  I have a lot of systems that use prepared statements, and Kalen says we simulate those calls by using sp_executesql.  Cool! Paul did a series of posts last year to debunk various myths and misconceptions around SQL Server.  He continues to debunk things via “DBA Mythbusters”.  You can get a PDF of a bunch of these here.  One of the myths he went over is the number of tempdb data files that you should have.  Back in 2000, the recommendation was to have as many tempdb data files as there are CPU cores on your server.  This no longer holds true due to the numerous cores we have on our servers.  Paul says you should start out with 1/4 to 1/2 the number of cores and work your way up from there.  BUT!  Paul likes what Bob Ward (twitter) says on this topic: 8 or less cores –> set number of files equal to the number of cores Greater than 8 cores –> start with 8 files and increase in blocks of 4 One common myth out there is to set your MAXDOP to 1 for an OLTP workload with high CXPACKET waits.  Instead of that, dig deeper first.  Look for missing indexes, out-of-date statistics, increase the “cost threshold for parallelism” setting, and perhaps set MAXDOP at the query level.  Paul stressed that you should not plan a backup strategy but instead plan a restore strategy.  What are your recoverability requirements?  Once you know that, now plan out your backups. As Paul always does, he talked about DBCC CHECKDB.  He said how fabulous it is.  I didn’t want to interrupt the presentation, so after his session had ended, I asked Paul about the need to run DBCC CHECKDB on your mirror systems.  You could have data corruption occur at the mirror and not at the principal server.  If you aren’t checking for data corruption on your mirror systems, you could be failing over to a corrupt database in the case of a disaster or even a planned failover.  You can’t run DBCC CHECKDB against the mirrored database, but you can run it against a snapshot off the mirrored database.

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  • Deep in the Heart of Texas

    - by Applications User Experience
    Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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  • OpenWorld: Spotlight on Fusion CRM

    - by Tony Berk
    Oracle OpenWorld is less than 2 weeks away, so you need to start figuring out how you are going to maximize your week. I don't want to discourage you, but I'm pretty sure it is impossible to attend all 2000+ sessions. So you need to focus on what's important to you. Many of our CRM customers will be interested in Fusion CRM, since they have already started Fusion implementations or determining when to start. If that's you, or you are just looking for an overview of Fusion CRM, we've got you covered! Let's start at the top! For an overview of what is in Fusion CRM and where it is going, you should attend the general session and roadmap session: General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. There is also a General Session for all Fusion Applications providing insight into the current strategy of the full product line and a high-level roadmap for each product area: Oracle Fusion Applications—Overview, Strategy, and Roadmap (GEN9433) - Oct 1, 10:45AM. This session will be repeated on Oct 3, 10:15AM. Now, if you want to drill down into some more detail, there are a lot more sessions with Oracle product management and customers. I'll highlight a few, but suggest you review the Fusion CRM Focus On document, or the search in the Content Catalog or Session Builder.  Driving Sales Performance with Oracle Fusion CRM (CON9744) - Oct 3, 10:15AM. Demonstrates how sales executives can gain instant visibility into their business, deliver pervasive coaching to their reps, maximize their sales pipeline, and drive team alignment. The result is increased sales performance that enables sales executives to deliver more revenue without increasing their resources or expenses. Maximize Your Revenue Potential with Oracle Fusion CRM Sales Planning (CON9751) - Oct 2, 1:15PM. Learn how Oracle Fusion CRM helps companies intelligently optimize sales planning and manage sales performance including the ability to predict their future sales opportunities and use those predictions in conjunction with past sales data to optimally define their sales territories, sales quotas, and incentive compensation plans. Boost Marketing’s Contribution to Revenue with Oracle Fusion CRM Marketing (CON9746) - Oct 3, 11:45AM. Learn how Oracle Fusion CRM can help your organization integrate sales and marketing, using one CRM platform. See how Oracle Fusion CRM can help your organization learn where to invest its precious marketing dollars; drive more revenue with cross-channel marketing and prospecting capabilities, including and not limited to e-mail, Web, and social media; improve lead conversion with integrated lead management functionality; and do more with less by automating many manual tasks. Oracle Fusion CRM: Social Marketing (CON11559) - Oct 1, 3:15PM. Learn how Oracle’s acquisition of Collective Intellect, Vitrue, and Involver extends Oracle Fusion Marketing as a world-class social marketing solution. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15AM. Hear how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle's social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Of course, we recommend you hear from the current Fusion CRM customers too. So, don't miss Oracle Fusion Customer Relationship Management: Customer Adoption and Experiences (CON9415) on Oct 3 at 10:15AM for panel of customers discussing implementation experiences, best practices and benefits.  After listening to all of this great information, you are probably going to have questions. Well, the experts will be on hand to help answer your questions and plan how your organization can get going with Fusion CRM. Be sure to head down to the DEMOgrounds and CRM Pavilion in the Moscone West Exhibit Hall. And finally, there is the always popular Meet the Experts session focused on Fusion CRM (MTE9658) on Oct 2 at 5PM (pre-registration via Schedule Builder is recommended.) In addition, there are more sessions on Mobility, Extensibility, Incentive Compensation, Fusion Customer Hub and other key components of the Fusion Applications infrastructure, Oracle Cloud and much, much more! For a full list, utilize the Fusion CRM Focus On document and Content Catalog. Enjoy!

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  • Understanding each other in web development

    - by Pete Hotchkin
    During my career I have been lucky enough to work in several different roles within web development with many extremely talented people, from incredible designers who were passionate about the placement of every pixel right through to server administrators and DBAs who were always measuring the improvements they were making to their queries in the smallest possible unit. The problem I always faced was that more often than not I was stuck in the middle trying to mediate between these different functions and enable each side to understand the other’s point of view. The main areas of contention that there have always been between these functional groups in my experience have been at 2 key points: during the build phase and then when there is a problem post-build. During both of these times it is often easier for someone to pass the buck onto someone else than spend the time to understand the other person’s perspective. Below is a quick look at two upcoming tools that will not only speed up the build phase for each function, but  also help when it comes to the issues faced once a site has been pushed live. In my experience a web project goes through several phases of development. The first of these is design, generally handled as Photoshop files which are then passed onto a front-end developer. This is the first point at which heated discussions can arise. One problem I’ve seen several times is that the designer doesn’t fully understand the platform constraints that need to be considered, and as a result has designed something that does not translate very well or is simply not possible. Working at Red Gate, I am lucky enough to be able to meet some amazing people and this happened just the other day when I was introduced to Neil Kinnish and Pete Nelson, the creators of what I believe could be a great asset in this designer-developer relationship, Mixture. Mixture allows the front end developer to quickly prototype a web page with built-in frameworks such as bootstrap. It’s not an IDE however, it just sits there in the background and monitors the project files in the background so every time you save a file from your favorite IDE, it will compile things like LESS, compact your JavaScript and the automatically refresh your test browser so you can see the changes instantly. I think one of the best parts of this however is a single button that pushes the changed files up to the web so the designer can instantly see how far the developer has got and the problem that he is facing at that time without the need to spend time setting up a remote server. I can see this being a real asset to remote teams where there needs to be a compromise between the designer and the front-end developer, or just to allow the designer to see how the build is progressing and suggest small alterations. Once the design has been built into the front end the designer’s job is generally done and there are no other points of contention between the designer and the other functions involved in building these web projects. As the project moves into the stage of integrating it into the back end and deploying it to the production server other functions start to be pulled in and other issues arise such as the back-end developer understanding the frameworks that they are using such as the routes that are in place in an MVC application or the number of database calls that the ORM layer is actually making. There are many tools out there that can actually help with these problems such as mini profiler that gives you a quick snapshot of what is going on directly in the browser. For a slightly more in-depth look at what is happening and to gain a deeper understanding of an application you may be working on though, you may want to consider Glimpse. Created by Nik and Anthony, it is an application that sits at the bottom of your browser (installed via NuGet) which can show you information about how your application is pieced together and how the information on screen is being delivered as it happens. With a wealth of community-built plugins such as one for nHibernate and linq2SQL (full list of plugins on NuGet). It can be customized directly to your own setup to truly delve into the code to see what is happening, and can help to reduce the number of confusing moments about whether it is your code that is going wrong or whether there is something more sinister happening directly on the server. All the tools that I have mentioned in this post help to do one thing above all, and that is to ease the barrier of understanding between the different functions that are involved in building and maintaining a web application. In my experience it is very easy to say “Well, that’s not my problem”, simply because the two functions involved don’t truly understand the other’s point of view. Software should not only be seen as a way to streamline our own working process or as a debugging tool but also a communication aid to improve the entire lifecycle of a web project. Glimpse is actually the project that I am the designer on and I would love to get your feedback if you do decide to try it out or if you would like to share your own experiences of working on web projects please fill in your details at https://www.surveymk.com/s/joinGlimpse  or add a comment below and I will get in touch with you.

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  • The Customer Experience Imperative: A Game Changer for Brands

    - by Jeri Kelley
    By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • General monitoring for SQL Server Analysis Services using Performance Monitor

    - by Testas
    A recent customer engagement required a setup of a monitoring solution for SSAS, due to the time restrictions placed upon this, native Windows Performance Monitor (Perfmon) and SQL Server Profiler Monitoring Tools was used as using a third party tool would have meant the customer providing an additional monitoring server that was not available.I wanted to outline the performance monitoring counters that was used to monitor the system on which SSAS was running. Due to the slow query performance that was occurring during certain scenarios, perfmon was used to establish if any pressure was being placed on the Disk, CPU or Memory subsystem when concurrent connections access the same query, and Profiler to pinpoint how the query was being managed within SSAS, profiler I will leave for another blogThis guide is not designed to provide a definitive list of what should be used when monitoring SSAS, different situations may require the addition or removal of counters as presented by the situation. However I hope that it serves as a good basis for starting your monitoring of SSAS. I would also like to acknowledge Chris Webb’s awesome chapters from “Expert Cube Development” that also helped shape my monitoring strategy:http://cwebbbi.spaces.live.com/blog/cns!7B84B0F2C239489A!6657.entrySimulating ConnectionsTo simulate the additional connections to the SSAS server whilst monitoring, I used ascmd to simulate multiple connections to the typical and worse performing queries that were identified by the customer. A similar sript can be downloaded from codeplex at http://www.codeplex.com/SQLSrvAnalysisSrvcs.     File name: ASCMD_StressTestingScripts.zip. Performance MonitorWithin performance monitor,  a counter log was created that contained the list of counters below. The important point to note when running the counter log is that the RUN AS property within the counter log properties should be changed to an account that has rights to the SSAS instance when monitoring MSAS counters. Failure to do so means that the counter log runs under the system account, no errors or warning are given while running the counter log, and it is not until you need to view the MSAS counters that they will not be displayed if run under the default account that has no right to SSAS. If your connection simulation takes hours, this could prove quite frustrating if not done beforehand JThe counters used……  Object Counter Instance Justification System Processor Queue legnth N/A Indicates how many threads are waiting for execution against the processor. If this counter is consistently higher than around 5 when processor utilization approaches 100%, then this is a good indication that there is more work (active threads) available (ready for execution) than the machine's processors are able to handle. System Context Switches/sec N/A Measures how frequently the processor has to switch from user- to kernel-mode to handle a request from a thread running in user mode. The heavier the workload running on your machine, the higher this counter will generally be, but over long term the value of this counter should remain fairly constant. If this counter suddenly starts increasing however, it may be an indicating of a malfunctioning device, especially if the Processor\Interrupts/sec\(_Total) counter on your machine shows a similar unexplained increase Process % Processor Time sqlservr Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process % Processor Time msmdsrv Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process Working Set sqlservr If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Process Working Set msmdsrv If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Processor % Processor Time _Total and individual cores measures the total utilization of your processor by all running processes. If multi-proc then be mindful only an average is provided Processor % Privileged Time _Total To see how the OS is handling basic IO requests. If kernel mode utilization is high, your machine is likely underpowered as it's too busy handling basic OS housekeeping functions to be able to effectively run other applications. Processor % User Time _Total To see how the applications is interacting from a processor perspective, a high percentage utilisation determine that the server is dealing with too many apps and may require increasing thje hardware or scaling out Processor Interrupts/sec _Total  The average rate, in incidents per second, at which the processor received and serviced hardware interrupts. Shoulr be consistant over time but a sudden unexplained increase could indicate a device malfunction which can be confirmed using the System\Context Switches/sec counter Memory Pages/sec N/A Indicates the rate at which pages are read from or written to disk to resolve hard page faults. This counter is a primary indicator of the kinds of faults that cause system-wide delays, this is the primary counter to watch for indication of possible insufficient RAM to meet your server's needs. A good idea here is to configure a perfmon alert that triggers when the number of pages per second exceeds 50 per paging disk on your system. May also want to see the configuration of the page file on the Server Memory Available Mbytes N/A is the amount of physical memory, in bytes, available to processes running on the computer. if this counter is greater than 10% of the actual RAM in your machine then you probably have more than enough RAM. monitor it regularly to see if any downward trend develops, and set an alert to trigger if it drops below 2% of the installed RAM. Physical Disk Disk Transfers/sec for each physical disk If it goes above 10 disk I/Os per second then you've got poor response time for your disk. Physical Disk Idle Time _total If Disk Transfers/sec is above  25 disk I/Os per second use this counter. which measures the percent time that your hard disk is idle during the measurement interval, and if you see this counter fall below 20% then you've likely got read/write requests queuing up for your disk which is unable to service these requests in a timely fashion. Physical Disk Disk queue legnth For the OLAP and SQL physical disk A value that is consistently less than 2 means that the disk system is handling the IO requests against the physical disk Network Interface Bytes Total/sec For the NIC Should be monitored over a period of time to see if there is anb increase/decrease in network utilisation Network Interface Current Bandwidth For the NIC is an estimate of the current bandwidth of the network interface in bits per second (BPS). MSAS 2005: Memory Memory Limit High KB N/A Shows (as a percentage) the high memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Limit Low KB N/A Shows (as a percentage) the low memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Usage KB N/A Displays the memory usage of the server process. MSAS 2005: Memory File Store KB N/A Displays the amount of memory that is reserved for the Cache. Note if total memory limit in the msmdsrv.ini is set to 0, no memory is reserved for the cache MSAS 2005: Storage Engine Query Queries from Cache Direct / sec N/A Displays the rate of queries answered from the cache directly MSAS 2005: Storage Engine Query Queries from Cache Filtered / Sec N/A Displays the Rate of queries answered by filtering existing cache entry. MSAS 2005: Storage Engine Query Queries from File / Sec N/A Displays the Rate of queries answered from files. MSAS 2005: Storage Engine Query Average time /query N/A Displays the average time of a query MSAS 2005: Connection Current connections N/A Displays the number of connections against the SSAS instance MSAS 2005: Connection Requests / sec N/A Displays the rate of query requests per second MSAS 2005: Locks Current Lock Waits N/A Displays thhe number of connections waiting on a lock MSAS 2005: Threads Query Pool job queue Length N/A The number of queries in the job queue MSAS 2005:Proc Aggregations Temp file bytes written/sec N/A Shows the number of bytes of data processed in a temporary file MSAS 2005:Proc Aggregations Temp file rows written/sec N/A Shows the number of bytes of data processed in a temporary file 

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  • PASS: Election Changes for 2011

    - by Bill Graziano
    Last year after the election, the PASS Board created an Election Review Committee.  This group was charged with reviewing our election procedures and making suggestions to improve the process.  You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White.  This group worked from October to April on our election process.  Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did.  They invested a tremendous number of hours thinking, talking and writing about our elections.  I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting.  We reviewed those and made a few modifications.  I took their recommendations and rewrote them as procedures while incorporating those changes.  Their original recommendations as well as our final document are posted at the ERC documents page.  Please take a second and read them BEFORE we start the elections.  If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in.  If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members.  Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions.  I’ll pay a little extra attention to things the Board changed from the ERC.  I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist.  Personally, I was curious to see what the non-Board ERC members would think about the NomCom.  There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members.  Two will be Board members and three will be from the membership at large.  The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly).  We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members.  It will be closer to voting for Summit sessions than voting for Board members.  That means there won’t be multiple dedicated emails.  If you’re at all paying attention it will be easy to participate.  Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care.  I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes.  This is something I suggested.  I have no idea how popular the NomCom election is going to be.  I just wanted a fallback that if no one participated and some random person got in with one or two votes.  Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President).  My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified.  As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them.  This has interesting implications.  This was championed by another ERC member and I’m hoping they write something about it.  This will really force the NomCom to make decisions between candidates.  You can’t just rate everyone a 3 and be done with it.  It may also make candidates appear further apart than they actually are.  I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom.  This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot.  Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair.  After the issues around the election last year we didn’t have a good communication plan in place.  We should have and that was a failure on the part of the Board.  If there is criticism of the election this year I hope that falls squarely on the Board.  The community members of the NomCom shouldn’t be fielding complaints over the election process.  That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others.  I’m sure you’ll each find someone that you think should have been ranked differently.  I also want to highlight one other change to the process that we started last year and isn’t included in these documents.  I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates.  That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill.  The first is the NomCom.  We need three people from our membership to step up and fill this role.  It won’t be easy.  You will have to make subjective rankings of your fellow community members.  Your actions will be important in deciding who the future leaders of PASS will be.  There’s a 50/50 chance that one of the people you interview will be the President of PASS someday.  This is not a responsibility to be taken lightly. The second is the slate of candidates.  If you’ve ever thought about running for the Board this is the year.  We’ve never had nine candidates on the ballot before.  Your chance of making it through the NomCom are higher than in any previous year.  Unfortunately the more of you that run, the more of you that will lose in the election.  And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process?  It isn’t.  Every year that I’ve been on the Board the election process has changed.  Some years there have been small changes and some years there have been large changes.  After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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  • Config for WCF with multiple endpoints

    - by vdh_ant
    Hi guys I'm new to WCF and am trying to get some ideas I have off the ground. Basically I have a web WCF Application project with the following in its web.config: <system.serviceModel> <services> <service name="WcfService1.ServiceContract.IDirectorySearchService" behaviorConfiguration="defaultServiceBehavior"> <endpoint name="restxml" address="xml" binding="webHttpBinding" contract="WcfService1.ServiceContract.IDirectorySearchServiceXml" behaviorConfiguration="xmlRestBehavior"/> <endpoint name="restjson" address="json" binding="webHttpBinding" contract="WcfService1.ServiceContract.IDirectorySearchServiceJson" behaviorConfiguration="jsonRestBehavior"/> <endpoint name="soap" address="soap" binding="basicHttpBinding" contract="WcfService1.ServiceContract.IDirectorySearchService"/> <endpoint name="mex" address="mex" binding="mexHttpBinding" contract="IMetadataExchange"/> </service> </services> <behaviors> <serviceBehaviors> <behavior name="defaultServiceBehavior"> <serviceDebug includeExceptionDetailInFaults="true"/> </behavior> </serviceBehaviors> <endpointBehaviors> <behavior name="xmlRestBehavior"> <webHttp/> </behavior> <behavior name="jsonRestBehavior"> <enableWebScript/> </behavior> </endpointBehaviors> </behaviors> </system.serviceModel> My interfaces look like this: [ServiceContract] public interface IDirectorySearchServiceXml { [OperationContract] [WebGet(UriTemplate = "Search/")] SearchResults Search(); } [ServiceContract] public interface IDirectorySearchServiceJson { [OperationContract] [WebGet(UriTemplate = "Search/")] SearchResults Search(); } [ServiceContract] public interface IDirectorySearchService { [OperationContract] SearchResults Search(int? sportId, int? instituteId, DateTime? startDate, DateTime? endDate); } Now the part I am having a little trouble with is what else I need to get this up and running... Like given this what .svc files do I need and do I have the config right... Also what addresses do I need to use to get this running either through the browser or through the WCF test client. Note I am currently using 3.5. Cheers Anthony

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  • Java Http request on api.stackexchange with json response

    - by taoder
    I'm trying to use the api-stackexchange with java but when I do the request and try to parse the response with a json parser I have an error. public ArrayList<Question> readJsonStream(InputStream in) throws IOException { JsonReader reader = new JsonReader(new InputStreamReader(in, "UTF-8")); reader.setLenient(true); try { System.out.println(reader.nextString()); // ? special character return readItem(reader); } finally { reader.close(); } } public ArrayList<Question> readItem(JsonReader reader) throws IOException { ArrayList<Question> questions = new ArrayList<Question>(); reader.beginObject(); while (reader.hasNext()) { System.out.println("here");//not print the error is before String name = reader.nextName(); if (name.equals("items")) { questions = readQuestionsArray(reader); } } reader.endObject(); return questions; } public final static void main(String[] args) throws Exception { URIBuilder builder = new URIBuilder(); builder.setScheme("http").setHost("api.stackexchange.com").setPath("/2.0/search") .setParameter("site", "stackoverflow") .setParameter("intitle" ,"workaround") .setParameter("tagged","javascript"); URI uri = builder.build(); String surl = fixEncoding(uri.toString()+"&filter=!)QWRa9I-CAn0PqgUwq7)DVTM"); System.out.println(surl); Test t = new Test(); try { URL url = new URL(surl); t.readJsonStream(url.openStream()); } catch (IOException e) { e.printStackTrace(); } } And the error is: com.google.gson.stream.MalformedJsonException: Expected literal value at line 1 column 19 Here is an example of the Json : { "items": [ { "question_id": 10842231, "score": 0, "title": "How to push oath token to LocalStorage or LocalSession and listen to the Storage Event? (SoundCloud Php/JS bug workaround)", "tags": [ "javascript", "javascript-events", "local-storage", "soundcloud" ], "answers": [ { "question_id": 10842231, "answer_id": 10857488, "score": 0, "is_accepted": false } ], "link": "http://stackoverflow.com/questions/10842231/how-to-push-oath-token-to-localstorage-or-localsession-and-listen-to-the-storage", "is_answered": false },... So what's the problem? Is the Json really malformed? Or did I do something not right? Thanks, Anthony

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  • Microsoft Channel 9 Interviews Mei Liang to Introduce Sample Browser Extension for Visual Studio 2012 and 2010

    - by Jialiang
    This morning, Microsoft Channel 9 interviewed Mei Liang - Group Manager of Microsoft All-In-One Code Framework - to introduce the newest Sample Browser extension for Visual Studio 2012 &2010.   This extension provides a way for developers to search and download more than 4500 code samples from within Visual Studio, including over 700 Windows 8 samples and more than 1000 All-In-One Code Framework customer-driven code samples. Mei shows us not only the extension, but also the standalone version of the Sample Browser.   http://channel9.msdn.com/Shows/Visual-Studio-Toolbox/Sample-Browser-Visual-Studio-Extension   Microsoft All-In-One Code Framework, working in close partnership with the Visual Studio product team and MSDN Samples Gallery, developed the Sample Browser extension for both Visual Studio 2012 and Visual Studio 2010.  As an effort to evolve the code sample use experience and improve developers' productivity, the Sample Browser allows programmers to search, download and open over 4500 code samples from within Visual Studio with just a few simple clicks.  If no existing code sample can meet the needs, developers can even request a code sample easily from Microsoft thanks to the free “Sample Request Service” offered by Microsoft All-In-One Code Framework.  Through innovations, the teams hope to put the power of tens of thousands of code samples at developers’ fingertips. In short 3 months, the Sample Browser Visual Studio Extension has been installed by 100K global users.  It is also selected as one of the six most highly regarded and commonly used tools for Visual Studio that will make your programming experience feel like never before.   Got to love the All-In-One Code Framework team! You guys know this is THE go to source for code samples. Get this extension and you'll never need to leave VS2012 (well except for bathroom trips, but that's TMI anyway... ;) Read More... From: Greg Duncan (Author of CoolThingOfTheDay) 9/6/2011 12:00 AM The one software design pattern that I have used in just about every application I’ve written is “cut-and-paste,” so the new “Sample Browser” – read sample as a noun not an adjective – is a great boon to my productivity. Read More... From: Jim O'Neil (Microsoft Developer Evangelist) 9/28/2011 12:00 AM Install: http://aka.ms/samplebrowservsx Microsoft All-In-One Code Framework also offers the standalone version of Sample Browser.   The standalone version is particularly useful to Visual Studio Express edition or Visual Studio 2008 users, who cannot install the Sample Browser Visual Studio extension.   From Grassroots’ Passion for Developers to the Innovation of Sample Browser This Sample Browser has come a very long way improving the code sample use experience.  The history can be traced back to a grass-root innovation three years ago.   In early 2009, a few MSDN forum support engineers observed that lots of developers were struggling to work in Visual Studio without adequate code samples. Programming tasks seem harder than they should be when you only read through the documentation.  Just a couple of lines of sample code could answer a lot of questions.   They had a brilliant idea: What if we produce code samples based on developers’ frequently asked programming tasks in forums, social networks and support incidents, and then aggregate all our sample code in a one-stop library to benefit developers?  And what if developers can request code samples directly from Microsoft, free of charge?  This small group of grassroots at Microsoft devoted their nights and weekends to prototyping such a customer-driven code sample library.  This simple idea eventually turned into “Microsoft All-In-One Code Framework”, aka. OneCode.  With the support from more and more passionate developers at Microsoft and the leaders in the Community and Online Support team and Microsoft Commercial Technical Services (CTS), the idea has become a continually growing library with over 1000 customer-driven code samples covering almost all Microsoft development technologies.  These code samples originated from developers’ common pains and needs should be able to help many developers.  However, if developers cannot easily discover the code samples, the effort would still be in vain.  So in early 2010, the team started the idea of Sample Browser to ease the discovery and access of these samples.  In just two months, the first version of Sample Browser was finished and released by a passionate developer.  It was a very simple application, only supporting the basic sample offline search.  Users had to download the whole 100MB sample package containing all samples first, and run the Sample Browser to search locally.   Though developers could not search and download samples on-demand, this simple application laid a solid foundation for the team’s continuous innovations of Sample Browsing experience. In 2011, MSDN Samples Gallery had a big refresh.  The online sample experience was brought to a new level thanks to its PM Steven Wilssens and the gallery team’s effort.  Microsoft All-In-One Code Framework Team saw the opportunity to realize the “on-demand” sample search and download feature with the new gallery.  The two teams formed a strong partnership to upload all the customer-driven code samples to MSDN Samples Gallery, and released the new version of Sample Browser to support “on-demand” sample downloading in April, 2011.  Mei Liang, the Group Manager of Microsoft All-In-One Code Framework, was interviewed by Channel 9 to demo the Sample Browser.  Customers love the effort and the innovation!!  This can be clearly seen from the user comments in the publishing page.   It was very encouraging to the team of All-In-One Code Framework. The team continues innovating and evolving the Sample Browser.  They found the Visual Studio product team this time, and integrated the Sample Browsing experience into the latest Visual Studio 2012.  The newly released Sample Browser Visual Studio extension makes good use of Visual Studio 2012 IDE such as the new Quick Launch bar, the code editor, the toolbar and menus to offer easy access to thousands of code samples from within the development environment.   The Visual Studio Senior Program Manager Lead - Anthony Cangialosi, the Program Manager - Murali Krishna Hosabettu Kamalesha, the MSDN Samples Gallery PM – Steven Wilssens, and the Visual Studio Senior Escalation Engineer - Ed Dore shared lots of insightful suggestions with the team.  Thanks to the brilliant cross-group collaboration inside Microsoft, tens of new features including “Local Language Support” and “Favorite Samples”, as well as a face-lifted user interface, were added to further enhance the user experience. Since the new Sample Browser Visual Studio extension was released, it has received over 100 thousand downloads and five-star ratings.  A customer told the team that he officially falls in LOVE with Microsoft All-In-One Code Framework.   The Sample Browser Innovation for Developers Never Stops! The teams would never stop improving the Sample Browser for developers’ easier lives.   The Microsoft All-In-One Code Framework, Visual Studio and MSDN Samples Gallery teams are working closely to develop the next version of Sample Browser.  Here are the key functions in development or in discussion.  We hope to learn your feedback of the effort.  You can submit your suggestions to the official Visual Studio UserVoice site.  We look forward to hearing from you! 1) Offline Sample Search This is one of the top feature requests that we have received for Sample Browser.   The Sample Browser will support the offline search mode so that developers can search downloaded code samples when they do not have internet access.  This is particularly useful to developers in Enterprises with strict proxy settings. 2) Code Snippet Support and Visual Studio Editor Integration Today, the Sample Browser supports downloading and opening sample project.   However, when developers are searching for code samples, a better user experience would be to see the code snippets in the search result first.  Developers can quickly decide if the code snippet is relevant.   They can also drag and drop the code snippet into the Visual Studio Editor to solve some simple programming tasks.  If developers want to learn more about the sample, they can then choose to download the sample project and open it in Visual Studio. 3) Enterprise Sample Sharing and Searching Large enterprises have many code samples for their own internal tools and APIs that are not appropriate to be shared publicly in MSDN Samples Gallery.   In that case, today’s Sample Browser and MSDN Samples Gallery cannot help these Enterprise developers.  The idea is to create a Code Sample Repository in TFS, and provide an additional Visual Studio extension for Enterprise developers to quickly share code samples to TFS.  The Sample Browser can be configured to connect to the TFS Code Sample Repository to search for and download code samples.  This would potentially enable the Enterprise developers to be more productive. 4) Windows Store Sample Browser With the upcoming release of Windows RT and Microsoft Surface, developers are facing a completely new world of application platform.   Not like laptop, people would often use Microsoft Surface in commute and in travel.  Internet may not be available.  Today’s Visual Studio cannot be installed and run on Windows RT, however, our enthusiastic developers would hope to spend every minute on code.  They love code!   The idea is to create a Windows Store version of Sample Browser. Search and download samples from the online Samples Gallery when the user has internet access. Browse the sample code files and learn the sample documentation of downloaded samples with or without internet access.   In addition to the "browse” function, the Sample Browser could further support “bookmark”, “learning notes”, “code review”, and “quick social sharing". Make full use of the new touch and Windows Store App UI to give developers a new “relaxing” code browsing and learning experience, anytime, anywhere. With Windows Store Sample Browser, developers can enjoy A new relaxing and enjoyable experience for developers to learn code samples You do not have to sit in front of desk and formally open Visual Studio to read code samples.  Many developers get sub-health due to staying in front of desk for a very long time.  With Windows RT, Microsoft Surface and this Windows Store Sample Browser combining with the online MSDN Samples Gallery, developers can sit in a sofa, relaxingly hold the tablet and enjoy to learn their beloved sample code with detailed documentation. Anytime, anywhere Whether you have internet access or not, whether you are at home, in office, or in commute/airplane, developers can always easily access and browse the sample code. Lightweight and fast Particularly for learning a small sample project, the Windows Store Sample Browser would be more lightweight and faster to open and browse the sample code. Please submit your feedback and suggestion to Visual Studio UserVoice.  We look forward to hearing from you and deliver a better and better sample use experience.  Happy Coding!   Special Thanks to People working behind the latest release of Sample Browser Visual Studio Extension and the great partnerships!

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  • I don't understand how work call_once

    - by SABROG
    Please help me understand how work call_once Here is thread-safe code. I don't understand why this need Thread Local Storage and global_epoch variables. Variable _fast_pthread_once_per_thread_epoch can be changed to constant/enum like {FAST_PTHREAD_ONCE_INIT, BEING_INITIALIZED, FINISH_INITIALIZED}. Why needed count calls in global_epoch? I think this code can be rewriting with logc: if flag FINISH_INITIALIZED do nothing, else go to block with mutexes and this all. #ifndef FAST_PTHREAD_ONCE_H #define FAST_PTHREAD_ONCE_H #include #include typedef sig_atomic_t fast_pthread_once_t; #define FAST_PTHREAD_ONCE_INIT SIG_ATOMIC_MAX extern __thread fast_pthread_once_t _fast_pthread_once_per_thread_epoch; #ifdef __cplusplus extern "C" { #endif extern void fast_pthread_once( pthread_once_t *once, void (*func)(void) ); inline static void fast_pthread_once_inline( fast_pthread_once_t *once, void (*func)(void) ) { fast_pthread_once_t x = *once; /* unprotected access */ if ( x _fast_pthread_once_per_thread_epoch ) { fast_pthread_once( once, func ); } } #ifdef __cplusplus } #endif #endif FAST_PTHREAD_ONCE_H Source fast_pthread_once.c The source is written in C. The lines of the primary function are numbered for reference in the subsequent correctness argument. #include "fast_pthread_once.h" #include static pthread_mutex_t mu = PTHREAD_MUTEX_INITIALIZER; /* protects global_epoch and all fast_pthread_once_t writes */ static pthread_cond_t cv = PTHREAD_COND_INITIALIZER; /* signalled whenever a fast_pthread_once_t is finalized */ #define BEING_INITIALIZED (FAST_PTHREAD_ONCE_INIT - 1) static fast_pthread_once_t global_epoch = 0; /* under mu */ __thread fast_pthread_once_t _fast_pthread_once_per_thread_epoch; static void check( int x ) { if ( x == 0 ) abort(); } void fast_pthread_once( fast_pthread_once_t *once, void (*func)(void) ) { /*01*/ fast_pthread_once_t x = *once; /* unprotected access */ /*02*/ if ( x _fast_pthread_once_per_thread_epoch ) { /*03*/ check( pthread_mutex_lock(µ) == 0 ); /*04*/ if ( *once == FAST_PTHREAD_ONCE_INIT ) { /*05*/ *once = BEING_INITIALIZED; /*06*/ check( pthread_mutex_unlock(µ) == 0 ); /*07*/ (*func)(); /*08*/ check( pthread_mutex_lock(µ) == 0 ); /*09*/ global_epoch++; /*10*/ *once = global_epoch; /*11*/ check( pthread_cond_broadcast(&cv;) == 0 ); /*12*/ } else { /*13*/ while ( *once == BEING_INITIALIZED ) { /*14*/ check( pthread_cond_wait(&cv;, µ) == 0 ); /*15*/ } /*16*/ } /*17*/ _fast_pthread_once_per_thread_epoch = global_epoch; /*18*/ check (pthread_mutex_unlock(µ) == 0); } } This code from BOOST: #ifndef BOOST_THREAD_PTHREAD_ONCE_HPP #define BOOST_THREAD_PTHREAD_ONCE_HPP // once.hpp // // (C) Copyright 2007-8 Anthony Williams // // Distributed under the Boost Software License, Version 1.0. (See // accompanying file LICENSE_1_0.txt or copy at // http://www.boost.org/LICENSE_1_0.txt) #include #include #include #include "pthread_mutex_scoped_lock.hpp" #include #include #include namespace boost { struct once_flag { boost::uintmax_t epoch; }; namespace detail { BOOST_THREAD_DECL boost::uintmax_t& get_once_per_thread_epoch(); BOOST_THREAD_DECL extern boost::uintmax_t once_global_epoch; BOOST_THREAD_DECL extern pthread_mutex_t once_epoch_mutex; BOOST_THREAD_DECL extern pthread_cond_t once_epoch_cv; } #define BOOST_ONCE_INITIAL_FLAG_VALUE 0 #define BOOST_ONCE_INIT {BOOST_ONCE_INITIAL_FLAG_VALUE} // Based on Mike Burrows fast_pthread_once algorithm as described in // http://www.open-std.org/jtc1/sc22/wg21/docs/papers/2007/n2444.html template void call_once(once_flag& flag,Function f) { static boost::uintmax_t const uninitialized_flag=BOOST_ONCE_INITIAL_FLAG_VALUE; static boost::uintmax_t const being_initialized=uninitialized_flag+1; boost::uintmax_t const epoch=flag.epoch; boost::uintmax_t& this_thread_epoch=detail::get_once_per_thread_epoch(); if(epoch #endif I right understand, boost don't use atomic operation, so code from boost not thread-safe?

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  • SQLAuthority News – SQLPASS Nov 8-11, 2010-Seattle – An Alternative Look at Experience

    - by pinaldave
    I recently attended most prestigious SQL Server event SQLPASS between Nov 8-11, 2010 at Seattle. I have only one expression for the event - Best Summit Ever This year the summit was at its best. Instead of writing about my usual routine or the event, I am going to write about the interesting things I did and how I felt about it! Best Summit Ever Trip to Seattle! This was my second trip to Seattle this year and the journey is always long. Here is the travel stats on how long it takes to get to Seattle: 24 hours official air time 36 hours total travel time (connection waits and airport commute) Every time I travel to USA I gain a day and when I travel back to home, I lose a day. However, the total traveling time is around 3 days. The journey is long and very exhausting. However, it is all worth it when you’re attending an event like SQLPASS. Here are few things I carry when I travel for a long journey: Dry Snack packs – I like to have some good Indian Dry Snacks along with me in my backpack so I can have my own snack when I want Amazon Kindle – Loaded with 80+ books A physical book – This is usually a very easy to read book I do not watch movies on the plane and usually spend my time reading something quick and easy. If I can go to sleep, I go for it. I prefer to not to spend time in conversation with the guy sitting next to me because usually I end up listening to their biography, which I cannot blog about. Sheraton Seattle SQLPASS In any case, I love to go to Seattle as the city is great and has everything a brilliant metropolis has to offer. The new Light Train is extremely convenient, and I can take it directly from the airport to the city center. My hotel, the Sheraton, was only few meters (in the USA people count in blocks – 3 blocks) away from the train station. This time I saved USD 40 each round trip due to the Light Train. Sessions I attended! Well, I really wanted to attend most of the sessions but there was great dilemma of which ones to choose. There were many, many sessions to be attended and at any given time there was more than one good session being presented. I had decided to attend sessions in area performance tuning and I attended quite a few sessions this year, compared to what I was able to do last year. Here are few names of the speakers whose sessions I attended (please note, following great speakers are not listed in any order. I loved them and I enjoyed their sessions): Conor Cunningham Rushabh Mehta Buck Woody Brent Ozar Jonathan Kehayias Chris Leonard Bob Ward Grant Fritchey I had great fun attending their sessions. The sessions were meaningful and enlightening. It is hard to rate any session but I have found that the insights learned in Conor Cunningham’s sessions are the highlight of the PASS Summit. Rushabh Mehta at Keynote SQLPASS   Bucky Woody and Brent Ozar I always like the sessions where the speaker is much closer to the audience and has real world experience. I think speakers who have worked in the real world deliver the best content and most useful information. Sessions I did not like! Indeed there were few sessions I did not like it and I am not going to name them here. However, there were strong reasons I did not like their sessions, and here is why: Sessions were all theory and had no real world connections. All technical questions ended with confusing answers (lots of “I will get back to you on it,” “it depends,” “let us take this offline” and many more…) “I am God” kind of attitude in the speakers For example, I attended a session of one very well known speaker who is a specialist for one particular area. I was bit late for the session and was surprised to see that in a room that could hold 350 people there were only 30 attendees. After sitting there for 15 minutes, I realized why lots of people left. Very soon I found I preferred to stare out the window instead of listening to that particular speaker. One on One Talk! Many times people ask me what I really like about PASS. I always say the experience of meeting SQL legends and spending time with them one on one and LEARNING! Here is the quick list of the people I met during this event and spent more than 30 minutes with each of them talking about various subjects: Pinal Dave and Brad Shulz Pinal Dave and Rushabh Mehta Michael Coles and Pinal Dave Rushabh Mehta – It is always pleasure to meet with him. He is a man with lots of energy and a passion for community. He recently told me that he really wanted to turn PASS into resource for learning for every SQL Server Developer and Administrator in the world. I had great in-depth discussion regarding how a single person can contribute to a community. Michael Coles – I consider him my best friend. It is always fun to meet him. He is funny and very knowledgeable. I think there are very few people who are as expert as he is in encryption and spatial databases. Worth meeting him every single time. Glenn Berry – A real friend of everybody. He is very a simple person and very true to his heart. I think there is not a single person in whole community who does not like him. He is a friends of all and everybody likes him very much. I once again had time to sit with him and learn so much from him. As he is known as Dr. DMV, I can be his nurse in the area of DMV. Brad Schulz – I always wanted to meet him but never got chance until today. I had great time meeting him in person and we have spent considerable amount of time together discussing various T-SQL tricks and tips. I do not know where he comes up with all the different ideas but I enjoy reading his blog and sharing his wisdom with me. Jonathan Kehayias – He is drill sergeant in US army. If you get the impression that he is a giant with very strong personality – you are wrong. He is very kind and soft spoken DBA with strong performance tuning skills. I asked him how he has kept his two jobs separate and I got very good answer – just work hard and have passion for what you do. I attended his sessions and his presentation style is very unique.  I feel like he is speaking in a language I understand. Louis Davidson – I had never had a chance to sit with him and talk about technology before. He has so much wisdom and he is very kind. During the dinner, I had talked with him for long time and without hesitation he started to draw a schema for me on the menu. It was a wonderful experience to learn from a master at the dinner table. He explained to me the real and practical differences between third normal form and forth normal form. Honestly I did not know earlier, but now I do. Erland Sommarskog – This man needs no introduction, he is very well known and very clear in conveying his ideas. I learned a lot from him during the course of year. Every time I meet him, I learn something new and this time was no exception. Joe Webb – Joey is all about community and people, we had interesting conversation about community, MVP and how one can be helpful to community without losing passion for long time. It is always pleasant to talk to him and of course, I had fun time. Ross Mistry – I call him my brother many times because he indeed looks like my cousin. He provided me lots of insight of how one can write book and how he keeps his books simple to appeal to all the readers. A wonderful person and great friend. Ola Hallgren - I did not know he was coming to the summit. I had great time meeting him and had a wonderful conversation with him regarding his scripts and future community activities. Blythe Morrow – She used to be integrated part of SQL Server Community and PASS HQ. It was wonderful to meet her again and re-connect. She is wonderful person and I had a great time talking to her. Solid Quality Mentors – It is difficult to decide who to mention here. Instead of writing all the names, I am going to include a photo of our meeting. I had great fun meeting various members of our global branches. This year I was sitting with my Spanish speaking friends and had great fun as Javier Loria from Solid Quality translated lots of things for me. Party, Party and Parties Every evening there were various parties. I did attend almost all of them. Every party had different theme but the goal of all the parties the same – networking. Here are the few parties where I had lots of fun: Dell Reception Party Exhibitor Party Solid Quality Fun Party Red Gate Friends Party MVP Dinner Microsoft Party MVP Dinner Quest Party Gameworks PASS Party Volunteer Party at Garage Solid Quality Mentors (10 Members out of 120) They were all great networking opportunities and lots of fun. I really had great time meeting people at the various parties. There were few people everywhere – well, I will say I am among them – who hopped parties. NDA – Not Decided Agenda During the event there were few meetings marked “NDA.” Someone asked me “why are these things NDA?”  My response was simple: because they are not sure themselves. NDA stands for Not Decided Agenda. Toys, Giveaways and Luggage I admit, I was like child in Gameworks and was playing to win soft toys. I was doing it for my daughter. I must thank all of the people who gave me their cards to try my luck. I won 4 soft-toys for my daughter and it was fun. Also, thanks to Angel who did a final toy swap with me to get the desired toy for my daughter. I also collected ducks from Idera, as my daughter really loves them. Solid Quality Booth Each of the exhibitors was giving away something and I got so much stuff that my luggage got quite a bit bigger when I returned. Best Exhibitor Idera had SQLDoctor (a real magician and fun guy) to promote their new tool SQLDoctor. I really had a great time participating in the magic myself. At one point, the magician made my watch disappear.  I have seen better magic before, but this time it caught me unexpectedly and I was taken by surprise. I won many ducks again. The Common Question I heard the following common questions: I have seen you somewhere – who are you? – I am Pinal Dave. I did not know that Pinal is your first name and Dave is your last name, how do you pronounce your last name again? – Da-way How old are you? – I am as old as I can be. Are you an Indian because you look like one? – I did not answer this one. Where are you from? This question was usually asked after looking at my badge which says India. So did you really fly from India? – Yes, because I have seasickness so I do not prefer the sea journey. How long was the journey? – 24/36/12 (air travel time/total travel time/time zone difference) Why do you write on SQLAuthority.com? – Because I want to. I remember your daughter looks like you. – Is this even a question? Of course, she is daddy’s little girl. There were so many other questions, I will have to write another blog post about it. SQLPASS Again, Best Summit Ever! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL, Technology Tagged: SQLPASS

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  • Issues with HLSL and lighting

    - by numerical25
    I am trying figure out whats going on with my HLSL code but I have no way of debugging it cause C++ gives off no errors. The application just closes when I run it. I am trying to add lighting to a 3d plane I made. below is my HLSL. The problem consist when my Pixel shader method returns the struct "outColor" . If I change the return value back to the struct "psInput" , everything goes back to working again. My light vectors and colors are at the top of the fx file // PS_INPUT - input variables to the pixel shader // This struct is created and fill in by the // vertex shader cbuffer Variables { matrix Projection; matrix World; float TimeStep; }; struct PS_INPUT { float4 Pos : SV_POSITION; float4 Color : COLOR0; float3 Normal : TEXCOORD0; float3 ViewVector : TEXCOORD1; }; float specpower = 80.0f; float3 camPos = float3(0.0f, 9.0, -256.0f); float3 DirectLightColor = float3(1.0f, 1.0f, 1.0f); float3 DirectLightVector = float3(0.0f, 0.602f, 0.70f); float3 AmbientLightColor = float3(1.0f, 1.0f, 1.0f); /*************************************** * Lighting functions ***************************************/ /********************************* * CalculateAmbient - * inputs - * vKa material's reflective color * lightColor - the ambient color of the lightsource * output - ambient color *********************************/ float3 CalculateAmbient(float3 vKa, float3 lightColor) { float3 vAmbient = vKa * lightColor; return vAmbient; } /********************************* * CalculateDiffuse - * inputs - * material color * The color of the direct light * the local normal * the vector of the direct light * output - difuse color *********************************/ float3 CalculateDiffuse(float3 baseColor, float3 lightColor, float3 normal, float3 lightVector) { float3 vDiffuse = baseColor * lightColor * saturate(dot(normal, lightVector)); return vDiffuse; } /********************************* * CalculateSpecular - * inputs - * viewVector * the direct light vector * the normal * output - specular highlight *********************************/ float CalculateSpecular(float3 viewVector, float3 lightVector, float3 normal) { float3 vReflect = reflect(lightVector, normal); float fSpecular = saturate(dot(vReflect, viewVector)); fSpecular = pow(fSpecular, specpower); return fSpecular; } /********************************* * LightingCombine - * inputs - * ambient component * diffuse component * specualr component * output - phong color color *********************************/ float3 LightingCombine(float3 vAmbient, float3 vDiffuse, float fSpecular) { float3 vCombined = vAmbient + vDiffuse + fSpecular.xxx; return vCombined; } //////////////////////////////////////////////// // Vertex Shader - Main Function /////////////////////////////////////////////// PS_INPUT VS(float4 Pos : POSITION, float4 Color : COLOR, float3 Normal : NORMAL) { PS_INPUT psInput; float4 newPosition; newPosition = Pos; newPosition.y = sin((newPosition.x * TimeStep) + (newPosition.z / 3.0f)) * 5.0f; // Pass through both the position and the color psInput.Pos = mul(newPosition , Projection ); psInput.Color = Color; psInput.ViewVector = normalize(camPos - psInput.Pos); return psInput; } /////////////////////////////////////////////// // Pixel Shader /////////////////////////////////////////////// //Anthony!!!!!!!!!!! Find out how color works when multiplying them float4 PS(PS_INPUT psInput) : SV_Target { float3 normal = -normalize(psInput.Normal); float3 vAmbient = CalculateAmbient(psInput.Color, AmbientLightColor); float3 vDiffuse = CalculateDiffuse(psInput.Color, DirectLightColor, normal, DirectLightVector); float fSpecular = CalculateSpecular(psInput.ViewVector, DirectLightVector, normal); float4 outColor; outColor.rgb = LightingCombine(vAmbient, vDiffuse, fSpecular); outColor.a = 1.0f; //Below is where the error begins return outColor; } // Define the technique technique10 Render { pass P0 { SetVertexShader( CompileShader( vs_4_0, VS() ) ); SetGeometryShader( NULL ); SetPixelShader( CompileShader( ps_4_0, PS() ) ); } } Below is some of my c++ code. Reason I am showing this is because it is pretty much what creates the surface normals for my shaders to evaluate. for the lighting for(int z=0; z < NUM_ROWS; ++z) { for(int x = 0; x < NUM_COLS; ++x) { int curVertex = x + (z * NUM_VERTSX); indices[curIndex] = curVertex; indices[curIndex + 1] = curVertex + NUM_VERTSX; indices[curIndex + 2] = curVertex + 1; D3DXVECTOR3 v0 = vertices[indices[curIndex]].pos; D3DXVECTOR3 v1 = vertices[indices[curIndex + 1]].pos; D3DXVECTOR3 v2 = vertices[indices[curIndex + 2]].pos; D3DXVECTOR3 normal; D3DXVECTOR3 cross; D3DXVec3Cross(&cross, &D3DXVECTOR3(v2 - v0),&D3DXVECTOR3(v1 - v0)); D3DXVec3Normalize(&normal, &cross); vertices[indices[curIndex]].normal = normal; vertices[indices[curIndex + 1]].normal = normal; vertices[indices[curIndex + 2]].normal = normal; indices[curIndex + 3] = curVertex + 1; indices[curIndex + 4] = curVertex + NUM_VERTSX; indices[curIndex + 5] = curVertex + NUM_VERTSX + 1; v0 = vertices[indices[curIndex + 3]].pos; v1 = vertices[indices[curIndex + 4]].pos; v2 = vertices[indices[curIndex + 5]].pos; D3DXVec3Cross(&cross, &D3DXVECTOR3(v2 - v0),&D3DXVECTOR3(v1 - v0)); D3DXVec3Normalize(&normal, &cross); vertices[indices[curIndex + 3]].normal = normal; vertices[indices[curIndex + 4]].normal = normal; vertices[indices[curIndex + 5]].normal = normal; curIndex += 6; } } and below is my c++ code, in it's entirety. showing the drawing and also calling on the passes #include "MyGame.h" //#include "CubeVector.h" /* This code sets a projection and shows a turning cube. What has been added is the project, rotation and a rasterizer to change the rasterization of the cube. The issue that was going on was something with the effect file which was causing the vertices not to be rendered correctly.*/ typedef struct { ID3D10Effect* pEffect; ID3D10EffectTechnique* pTechnique; //vertex information ID3D10Buffer* pVertexBuffer; ID3D10Buffer* pIndicesBuffer; ID3D10InputLayout* pVertexLayout; UINT numVertices; UINT numIndices; }ModelObject; ModelObject modelObject; // World Matrix D3DXMATRIX WorldMatrix; // View Matrix D3DXMATRIX ViewMatrix; // Projection Matrix D3DXMATRIX ProjectionMatrix; ID3D10EffectMatrixVariable* pProjectionMatrixVariable = NULL; //grid information #define NUM_COLS 16 #define NUM_ROWS 16 #define CELL_WIDTH 32 #define CELL_HEIGHT 32 #define NUM_VERTSX (NUM_COLS + 1) #define NUM_VERTSY (NUM_ROWS + 1) // timer variables LARGE_INTEGER timeStart; LARGE_INTEGER timeEnd; LARGE_INTEGER timerFreq; double currentTime; float anim_rate; // Variable to hold how long since last frame change float lastElaspedFrame = 0; // How long should the frames last float frameDuration = 0.5; bool MyGame::InitDirect3D() { if(!DX3dApp::InitDirect3D()) { return false; } // Get the timer frequency QueryPerformanceFrequency(&timerFreq); float freqSeconds = 1.0f / timerFreq.QuadPart; lastElaspedFrame = 0; D3D10_RASTERIZER_DESC rastDesc; rastDesc.FillMode = D3D10_FILL_WIREFRAME; rastDesc.CullMode = D3D10_CULL_FRONT; rastDesc.FrontCounterClockwise = true; rastDesc.DepthBias = false; rastDesc.DepthBiasClamp = 0; rastDesc.SlopeScaledDepthBias = 0; rastDesc.DepthClipEnable = false; rastDesc.ScissorEnable = false; rastDesc.MultisampleEnable = false; rastDesc.AntialiasedLineEnable = false; ID3D10RasterizerState *g_pRasterizerState; mpD3DDevice->CreateRasterizerState(&rastDesc, &g_pRasterizerState); mpD3DDevice->RSSetState(g_pRasterizerState); // Set up the World Matrix D3DXMatrixIdentity(&WorldMatrix); D3DXMatrixLookAtLH(&ViewMatrix, new D3DXVECTOR3(200.0f, 60.0f, -20.0f), new D3DXVECTOR3(200.0f, 50.0f, 0.0f), new D3DXVECTOR3(0.0f, 1.0f, 0.0f)); // Set up the projection matrix D3DXMatrixPerspectiveFovLH(&ProjectionMatrix, (float)D3DX_PI * 0.5f, (float)mWidth/(float)mHeight, 0.1f, 100.0f); pTimeVariable = NULL; if(!CreateObject()) { return false; } return true; } //These are actions that take place after the clearing of the buffer and before the present void MyGame::GameDraw() { static float rotationAngle = 0.0f; // create the rotation matrix using the rotation angle D3DXMatrixRotationY(&WorldMatrix, rotationAngle); rotationAngle += (float)D3DX_PI * 0.0f; // Set the input layout mpD3DDevice->IASetInputLayout(modelObject.pVertexLayout); // Set vertex buffer UINT stride = sizeof(VertexPos); UINT offset = 0; mpD3DDevice->IASetVertexBuffers(0, 1, &modelObject.pVertexBuffer, &stride, &offset); mpD3DDevice->IASetIndexBuffer(modelObject.pIndicesBuffer, DXGI_FORMAT_R32_UINT, 0); pTimeVariable->SetFloat((float)currentTime); // Set primitive topology mpD3DDevice->IASetPrimitiveTopology(D3D10_PRIMITIVE_TOPOLOGY_TRIANGLELIST); // Combine and send the final matrix to the shader D3DXMATRIX finalMatrix = (WorldMatrix * ViewMatrix * ProjectionMatrix); pProjectionMatrixVariable->SetMatrix((float*)&finalMatrix); // make sure modelObject is valid // Render a model object D3D10_TECHNIQUE_DESC techniqueDescription; modelObject.pTechnique->GetDesc(&techniqueDescription); // Loop through the technique passes for(UINT p=0; p < techniqueDescription.Passes; ++p) { modelObject.pTechnique->GetPassByIndex(p)->Apply(0); // draw the cube using all 36 vertices and 12 triangles mpD3DDevice->DrawIndexed(modelObject.numIndices,0,0); } } //Render actually incapsulates Gamedraw, so you can call data before you actually clear the buffer or after you //present data void MyGame::Render() { // Get the start timer count QueryPerformanceCounter(&timeStart); currentTime += anim_rate; DX3dApp::Render(); QueryPerformanceCounter(&timeEnd); anim_rate = ( (float)timeEnd.QuadPart - (float)timeStart.QuadPart ) / timerFreq.QuadPart; } bool MyGame::CreateObject() { VertexPos vertices[NUM_VERTSX * NUM_VERTSY]; for(int z=0; z < NUM_VERTSY; ++z) { for(int x = 0; x < NUM_VERTSX; ++x) { vertices[x + z * NUM_VERTSX].pos.x = (float)x * CELL_WIDTH; vertices[x + z * NUM_VERTSX].pos.z = (float)z * CELL_HEIGHT; vertices[x + z * NUM_VERTSX].pos.y = (float)(rand() % CELL_HEIGHT); vertices[x + z * NUM_VERTSX].color = D3DXVECTOR4(1.0, 0.0f, 0.0f, 0.0f); } } DWORD indices[NUM_VERTSX * NUM_VERTSY * 6]; int curIndex = 0; for(int z=0; z < NUM_ROWS; ++z) { for(int x = 0; x < NUM_COLS; ++x) { int curVertex = x + (z * NUM_VERTSX); indices[curIndex] = curVertex; indices[curIndex + 1] = curVertex + NUM_VERTSX; indices[curIndex + 2] = curVertex + 1; D3DXVECTOR3 v0 = vertices[indices[curIndex]].pos; D3DXVECTOR3 v1 = vertices[indices[curIndex + 1]].pos; D3DXVECTOR3 v2 = vertices[indices[curIndex + 2]].pos; D3DXVECTOR3 normal; D3DXVECTOR3 cross; D3DXVec3Cross(&cross, &D3DXVECTOR3(v2 - v0),&D3DXVECTOR3(v1 - v0)); D3DXVec3Normalize(&normal, &cross); vertices[indices[curIndex]].normal = normal; vertices[indices[curIndex + 1]].normal = normal; vertices[indices[curIndex + 2]].normal = normal; indices[curIndex + 3] = curVertex + 1; indices[curIndex + 4] = curVertex + NUM_VERTSX; indices[curIndex + 5] = curVertex + NUM_VERTSX + 1; v0 = vertices[indices[curIndex + 3]].pos; v1 = vertices[indices[curIndex + 4]].pos; v2 = vertices[indices[curIndex + 5]].pos; D3DXVec3Cross(&cross, &D3DXVECTOR3(v2 - v0),&D3DXVECTOR3(v1 - v0)); D3DXVec3Normalize(&normal, &cross); vertices[indices[curIndex + 3]].normal = normal; vertices[indices[curIndex + 4]].normal = normal; vertices[indices[curIndex + 5]].normal = normal; curIndex += 6; } } //Create Layout D3D10_INPUT_ELEMENT_DESC layout[] = { {"POSITION",0,DXGI_FORMAT_R32G32B32_FLOAT, 0 , 0, D3D10_INPUT_PER_VERTEX_DATA, 0}, {"COLOR",0,DXGI_FORMAT_R32G32B32A32_FLOAT, 0 , 12, D3D10_INPUT_PER_VERTEX_DATA, 0}, {"NORMAL",0,DXGI_FORMAT_R32G32B32A32_FLOAT, 0 , 28, D3D10_INPUT_PER_VERTEX_DATA, 0} }; UINT numElements = (sizeof(layout)/sizeof(layout[0])); modelObject.numVertices = sizeof(vertices)/sizeof(VertexPos); //Create buffer desc D3D10_BUFFER_DESC bufferDesc; bufferDesc.Usage = D3D10_USAGE_DEFAULT; bufferDesc.ByteWidth = sizeof(VertexPos) * modelObject.numVertices; bufferDesc.BindFlags = D3D10_BIND_VERTEX_BUFFER; bufferDesc.CPUAccessFlags = 0; bufferDesc.MiscFlags = 0; D3D10_SUBRESOURCE_DATA initData; initData.pSysMem = vertices; //Create the buffer HRESULT hr = mpD3DDevice->CreateBuffer(&bufferDesc, &initData, &modelObject.pVertexBuffer); if(FAILED(hr)) return false; modelObject.numIndices = sizeof(indices)/sizeof(DWORD); bufferDesc.ByteWidth = sizeof(DWORD) * modelObject.numIndices; bufferDesc.BindFlags = D3D10_BIND_INDEX_BUFFER; initData.pSysMem = indices; hr = mpD3DDevice->CreateBuffer(&bufferDesc, &initData, &modelObject.pIndicesBuffer); if(FAILED(hr)) return false; ///////////////////////////////////////////////////////////////////////////// //Set up fx files LPCWSTR effectFilename = L"effect.fx"; modelObject.pEffect = NULL; hr = D3DX10CreateEffectFromFile(effectFilename, NULL, NULL, "fx_4_0", D3D10_SHADER_ENABLE_STRICTNESS, 0, mpD3DDevice, NULL, NULL, &modelObject.pEffect, NULL, NULL); if(FAILED(hr)) return false; pProjectionMatrixVariable = modelObject.pEffect->GetVariableByName("Projection")->AsMatrix(); pTimeVariable = modelObject.pEffect->GetVariableByName("TimeStep")->AsScalar(); //Dont sweat the technique. Get it! LPCSTR effectTechniqueName = "Render"; modelObject.pTechnique = modelObject.pEffect->GetTechniqueByName(effectTechniqueName); if(modelObject.pTechnique == NULL) return false; //Create Vertex layout D3D10_PASS_DESC passDesc; modelObject.pTechnique->GetPassByIndex(0)->GetDesc(&passDesc); hr = mpD3DDevice->CreateInputLayout(layout, numElements, passDesc.pIAInputSignature, passDesc.IAInputSignatureSize, &modelObject.pVertexLayout); if(FAILED(hr)) return false; return true; }

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