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  • How to stay connected to the programming community?

    - by Anton
    I often find myself detached from the programming community and I generally find out about all the "cool" things that are happening after they have already happened. So my question is how do you stay connected and up to date with the programming community? Podcasts, blogs, meet ups, conventions, twitter, talking with your co-workers whatever it may be that keeps you connected. Please provide actual examples of which blogs, talks, etc you use.

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  • Sql2005 Setup Problem

    - by KareemSaad
    When I setup sql2005 this problem appear Minimum Hardware Requirement (Warning) Messages Minimum Hardware Requirement The current system does not meet the minimum hardware requirements for this SQL Server release. For detailed hardware and software requirements, see the readme file or SQL Server Books Online. and I continued setup but I couldnot found sql management studio tools in start menue

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  • patterns in case statement in bash scripting

    - by Ramiro Rela
    The man says that case statements use "filename expansion pattern matching". I usually want to have short names for some parameters, so I go: case $1 in req|reqs|requirements) TASK="Functional Requirements";; met|meet|meetings) TASK="Meetings with the client";; esac logTimeSpentIn "$TASK" I tried patterns like "req*" or "me{e,}t" which I understand would expand correctly to match those values in the context of filename expansion, but it doesn't work. Thanks.

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  • Gzip web service extension with IIS

    - by agiko
    When i complete gzip with IIS, and i restart the server the problem came: that the "web service extension" the point to "c:\windows\system32\inetsrv\gzip.dll" has been auto deleted! so awesome, but why? And i google it, but find nothing about it, have anyone even meet this questiong? Please help me, thanks a lot!

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  • Design a mini script language

    - by radi
    hi , my project this year is to develop a text mining tool (with new features) so we need a mini script language in this tool to add annotation to texts this language should be simple and like lisp grammars (left and right side) . what i need is how to design this language ,i know how to constract the compiler , but how to write language grammars ? , and i want to use some mini open source language or any language bnf please advice me and if there is a language i can use and customize to meet my needs ? thanks

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  • Maven and bit-for-bit identical builds

    - by mattjames
    If your project requirements for a large application with many 3rd party dependencies included: 1) Maintain a configuration management system capable of reproducing from source bit-for-bit identical copies of any build for 25 years after the original build was run and 2) Use Maven2 as a build tool to compile the build and to resolve dependencies What process would need to be followed to meet those requirements?

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  • question about heapsearch order

    - by davit-datuashvili
    ia have meet following problem suppose we have sorted array of size 2^k-1 where k is given number we should copy this array into heapsearch array b the elements in odd positions of a go in order into last half of the positions of b positions congruent to 2 modul0 4 go into b's secodn quarter and so on this is not homework and please nobody tag it as homework it is from programming pearls please any ideas

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  • mysql bug database error

    - by user963499
    Why is that when I search a row in my database, it ended up 0 results? In fact, there are rows that meet my search criterion when I view them manually, but the search button doesnt work as it is. Heres how you can see there are rows that have '0000-00-00 00:00:00' in them, but when I used the search feature, it ended up like this: take note that Im entering it in the right field which is 'AcctStopTime'. TIA

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  • twisted DeferredList parallel Image Download

    - by bell007
    This is code: http://www.dpaste.de/Ij0S/ 1,if there is a erorr (networking erorr,or Unhandled error in Deferred), the code stop. I need this code running until all urls finish request. (May be the parallel function not work? ) 2,when I write image to local filesystem, if meet erorr, there images may not complete. Thanks!

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  • How to pass in password to pg_dump?

    - by Mark
    I'm trying to create a cronjob to back up my database every night before something catastrophic happens. It looks like this command should meet my needs: pg_dump dbname | gzip > $(date +%Y-%m-%d).psql.gz Except after running that, it expects me to type in a password. I can't do that if I run it from cron. How can I pass one in automatically?

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  • Summarize Data with SQL statement

    - by bugbug
    I have CMS table that contain CMS_STARTTIME and CMS_STOPTIME (attachment). I want to create report to summarize exist data by using Date, Time and Year as Parameter (attachment). I don't know how to create sql statement to meet this requirement. I'm using MySQL and MS-SQL. Does one can help? Thank you very much.

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  • Type Error In Actionscript 3

    - by sabuj
    i'm working on a flash widget. But it meet some error problem and the error is described bellow- 1. TypeError: Error #1085: The element type "img" must be terminated by the matching end-tag "".

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  • Passing a bool condition to method which I can invoke when I need

    - by dotnetdev
    Hi, I need to pass in a predicate which I can invoke whenever I want (just like a delegate). I am trying to do something like this (I thought Predicate delegate would meet my needs): MyMethod(Predicate,string pred); Called like: MyMethod(s = s.Length 5); I want to write the condition inline BUT invoke it when I want, just like a delegate. How could I do this? Thanks

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  • sendmail can not relay from itself

    - by Bernie
    I am running 3 centos 5.2 servers and I have configured the server for forward all messages to root to be emailed to me via .forward rule. This is working fine on two of the servers but not on the third. I have also tried copying the mail config files from the backup server and placing them on the file server and restarting sendmail. I also removed and reinstalled sendmail via yum but the results are the same. I am not sure what the issue could be they are all standard centos installs. Here is an example from the backup server which is working and the fileserver which isn't I am also going to include the mail log. good from backup server [root@backup ]# sendmail -v [email protected] < test.mail [email protected]... Connecting to [127.0.0.1] via relay... 220 backup.localhost ESMTP Sendmail 8.13.8/8.13.8; Fri, 16 Oct 2009 10:23:50 -0700 >>> EHLO backup.localhost 250-backup.localhost Hello backup.localhost [127.0.0.1], pleased to meet you 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8BITMIME 250-SIZE 250-DSN 250-ETRN 250-DELIVERBY 250 HELP >>> MAIL From:<[email protected]> SIZE=73 250 2.1.0 <[email protected]>... Sender ok >>> RCPT To:<[email protected]> >>> DATA 250 2.1.5 <[email protected]>... Recipient ok 354 Enter mail, end with "." on a line by itself >>> . 250 2.0.0 n9GHNoGC020924 Message accepted for delivery [email protected]... Sent (n9GHNoGC020924 Message accepted for delivery) Closing connection to [127.0.0.1] >>> QUIT 221 2.0.0 backup.localhost closing connection bad from file server [root@fileserver bernie]# sendmail -v [email protected] < test.mail [email protected]... Connecting to [127.0.0.1] via relay... 220 fileserver.localhost ESMTP Sendmail 8.13.8/8.13.8; Fri, 16 Oct 2009 10:23:26 -0700 >>> EHLO fileserver.localhost 250-fileserver.localhost Hello fileserver.localhost [127.0.0.1], pleased to meet you 250 ENHANCEDSTATUSCODES >>> MAIL From:<[email protected]> 550 5.0.0 Access denied root... Using cached ESMTP connection to [127.0.0.1] via relay... >>> RSET 250 2.0.0 Reset state >>> MAIL From:<> 550 5.0.0 Access denied postmaster... Using cached ESMTP connection to [127.0.0.1] via relay... >>> RSET 250 2.0.0 Reset state >>> MAIL From:<> 550 5.0.0 Access denied Closing connection to [127.0.0.1] >>> QUIT 221 2.0.0 fileserver.localhost closing connection mail log Oct 16 10:39:13 fileserver sendmail[28059]: n9GHdDom028059: from=root, size=72, class=0, nrcpts=1, msgid=<[email protected]>, relay=root@localhost Oct 16 10:39:13 fileserver sendmail[28060]: n9GHdDwl028060: tcpwrappers (fileserver.localhost, 127.0.0.1) rejection Oct 16 10:39:13 fileserver sendmail[28059]: n9GHdDom028059: [email protected], ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30072, relay=[127.0.0.1] [127.0.0.1], dsn=5.0.0, stat=Service unavailable Oct 16 10:39:13 fileserver sendmail[28059]: n9GHdDom028059: n9GHdDon028059: DSN: Service unavailable Oct 16 10:39:13 fileserver sendmail[28059]: n9GHdDon028059: to=root, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31096, relay=[127.0.0.1], dsn=5.0.0, stat=Service unavailable Oct 16 10:39:13 fileserver sendmail[28059]: n9GHdDon028059: n9GHdDoo028059: return to sender: Service unavailable Oct 16 10:39:13 fileserver sendmail[28059]: n9GHdDoo028059: to=postmaster, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=32120, relay=[127.0.0.1], dsn=5.0.0, stat=Service unavailable Oct 16 10:39:13 fileserver sendmail[28059]: n9GHdDon028059: Losing ./qfn9GHdDon028059: savemail panic Oct 16 10:39:13 fileserver sendmail[28059]: n9GHdDon028059: SYSERR(root): savemail: cannot save rejected email anywhere

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  • What is SharePoint Out of the Box?

    - by Bil Simser
    It’s always fun in the blog-o-sphere and SharePoint bloggers always keep the pot boiling. Bjorn Furuknap recently posted a blog entry titled Why Out-of-the-Box Makes No Sense in SharePoint, quickly followed up by a rebuttal by Marc Anderson on his blog. Okay, now that we have all the players and the stage what’s the big deal? Bjorn started his post saying that you don’t use “out-of-the-box” (OOTB) SharePoint because it makes no sense. I have to disagree with his premise because what he calls OOTB is basically installing SharePoint and admiring it, but not using it. In his post he lays claim that modifying say the OOTB contacts list by removing (or I suppose adding) a column, now puts you in a situation where you’re no longer using the OOTB functionality. Really? Side note. Dear Internet, please stop comparing building software to building houses. Or comparing software architecture to building architecture. Or comparing web sites to making dinner. Are you trying to dumb down something so the general masses understand it? Comparing a technical skill to a construction operation isn’t the way to do this. Last time I checked, most people don’t know how to build houses and last time I checked people reading technical SharePoint blogs are generally technical people that understand the terms you use. Putting metaphors around software development to make it easy to understand is detrimental to the goal. </rant> Okay, where were we? Right, adding columns to lists means you are no longer using the OOTB functionality. Yeah, I still don’t get it. Another statement Bjorn makes is that using the OOTB functionality kills the flexibility SharePoint has in creating exactly what you want. IMHO this really flies in the absolute face of *where* SharePoint *really* shines. For the past year or so I’ve been leaning more and more towards OOTB solutions over custom development for the simple reason that its expensive to maintain systems and code and assets. SharePoint has enabled me to do this simply by providing the tools where I can give users what they need without cracking open up Visual Studio. This might be the fact that my day job is with a regulated company and there’s more scrutiny with spending money on anything new, but frankly that should be the position of any responsible developer, architect, manager, or PM. Do you really want to throw money away because some developer tells you that you need a custom web part when perhaps with some creative thinking or expectation setting with customers you can meet the need with what you already have. The way I read Bjorn’s terminology of “out-of-the-box” is install the software and tell people to go to a website and admire the OOTB system, but don’t change it! For those that know things like WordPress, DotNetNuke, SubText, Drupal or any of those content management/blogging systems, its akin to installing the software and setting up the “Hello World” blog post or page, then staring at it like it’s useful. “Yes, we are using WordPress!”. Then not adding a new post, creating a new category, or adding an About page. Perhaps I’m wrong in my interpretation. This leads us to what is OOTB SharePoint? To many people I’ve talked to the last few hours on twitter, email, etc. it is *not* just installing software but actually using it as it was fit for purpose. What’s the purpose of SharePoint then? It has many purposes, but using the OOTB templates Microsoft has given you the ability to collaborate on projects, author/share/publish documents, create pages, track items/contacts/tasks/etc. in a multi-user web based interface, and so on. Microsoft has pretty clear definitions of these different levels of SharePoint we’re talking about and I think it’s important for everyone to know what they are and what they mean. Personalization and Administration To me, this is the OOTB experience. You install the product and then are able to do things like create new lists, sites, edit and personalize pages, create new views, etc. Basically use the platform services available to you with Windows SharePoint Services (or SharePoint Foundation in 2010) to your full advantage. No code, no special tools needed, and very little user training required. Could you take someone who has never done anything in a website or piece of software and unleash them onto a site? Probably not. However I would argue that anyone who’s configured the Outlook reading layout or applied styles to a Word document probably won’t have too much difficulty in using SharePoint OUT OF THE BOX. Customization Here’s where things might get a bit murky but to me this is where you start looking at HTML/ASPX page code through SharePoint Designer, using jQuery scripts and plugging them into Web Part Pages via a Content Editor Web Part, and generally enhancing the site. The JavaScript debate might kick in here claiming it’s no different than C#, and frankly you can totally screw a site up with jQuery on a CEWP just as easily as you can with a C# delegate control deployed to the server file system. However (again, my blog, my opinion) the customization label comes in when I need to access the server (for example creating a custom theme) or have some kind of net-new element I add to the system that wasn’t there OOTB. It’s not content (like a new list or site), it’s code and does something functional. Development Here’s were the propeller hats come on and we’re talking algorithms and unit tests and compilers oh my. Software is deployed to the server, people are writing solutions after some kind of training (perhaps), there might be some specialized tools they use to craft and deploy the solutions, there’s the possibility of exceptions being thrown, etc. There are a lot of definitions here and just like customization it might get murky (do you let non-developers build solutions using development, i.e. jQuery/C#?). In my experience, it’s much more cost effective keeping solutions under the first two umbrellas than leaping into the third one. Arguably you could say that you can’t build useful solutions without *some* kind of code (even just some simple jQuery). I think you can get a *lot* of value just from using the OOTB experience and I don’t think you’re constraining your users that much. I’m not saying Marc or Bjorn are wrong. Like Obi-Wan stated, they’re both correct “from a certain point of view”. To me, SharePoint Out of the Box makes total sense and should not be dismissed. I just don’t agree with the premise that Bjorn is basing his statements on but that’s just my opinion and his is different and never the twain shall meet.

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  • How to Organize a Programming Language Club

    - by Ben Griswold
    I previously noted that we started a language club at work.  You know, I searched around but I couldn’t find a copy of the How to Organize a Programming Language Club Handbook. Maybe it’s sold out?  Yes, Stack Overflow has quite a bit of information on how to learn and teach new languages and there’s also a good number of online tutorials which provide language introductions but I was interested in group learning.  After   two months of meetings, I present to you the Unofficial How to Organize a Programming Language Club Handbook.  1. Gauge interest. Start by surveying prospects. “Excuse me, smart-developer-whom-I-work-with-and-I-think-might-be-interested-in-learning-a-new-coding-language-with-me. Are you interested in learning a new language with me?” If you’re lucky, you work with a bunch of really smart folks who aren’t shy about teaching/learning in a group setting and you’ll have a collective interest in no time.  Simply suggesting the idea is the only effort required.  If you don’t work in this type of environment, maybe you should consider a new place of employment.  2. Make it official. Send out a “Welcome to the Club” email: There’s been talk of folks itching to learn new languages – Python, Scala, F# and Haskell to name a few.  Rather than taking on new languages alone, let’s learn in the open.  That’s right.  Let’s start a languages club.  We’ll have everything a real club needs – secret handshake, goofy motto and a high-and-mighty sense that we’re better than everybody else. T-shirts?  Hell YES!  Anyway, I’ve thrown this idea around the office and no one has laughed at me yet so please consider this your very official invitation to be in THE club. [Insert your ideas about how the club might be run, solicit feedback and suggestions, ask what other folks would like to get out the club, comment about club hazing practices and talk up the T-shirts even more. Finally, call out the languages you are interested in learning and ask the group for their list.] 3.  Send out invitations to the first meeting.  Don’t skimp!  Hallmark greeting cards for everyone.  Personalized.  Hearts over the I’s and everything.  Oh, and be sure to include the list of suggested languages with vote count.  Here the list of languages we are interested in: Python 5 Ruby 4 Objective-C 3 F# 2 Haskell 2 Scala 2 Ada 1 Boo 1 C# 1 Clojure 1 Erlang 1 Go 1 Pi 1 Prolog 1 Qt 1 4.  At the first meeting, there must be cake.  Lots of cake. And you should tackle some very important questions: Which language should we start with?  You can immediately go with the top vote getter or you could do as we did and designate each person to provide a high-level review of each of the proposed languages over the next two weeks.  After all presentations are completed, vote on the language. Our high-level review consisted of answers to a series of questions. Decide how often and where the group will meet.  We, for example, meet for a brown bag lunch every Wednesday.  Decide how you’re going to learn.  We determined that the best way to learn is to just dive in and write code.  After choosing our first language (Python), we talked about building an application, or performing coding katas, but we ultimately choose to complete a series of Project Euler problems.  We kept it simple – each member works out the same two problems each week in preparation of a code review the following Wednesday. 5.  Code, Review, Learn.  Prior to the weekly meeting, everyone uploads their solutions to our internal wiki.  Each Project Euler problem has a dedicated page.  In the meeting, we use a really fancy HD projector to show off each member’s solution.  It is very important to use an HD projector.  Again, don’t skimp!  Each code author speaks to their solution, everyone else comments, applauds, points fingers and laughs, etc.  As much as I’ve learned from solving the problems on my own, I’ve learned at least twice as much at the group code review.  6.  Rinse. Lather. Repeat.  We’ve hosted the language club for 7 weeks now.  The first meeting just set the stage.  The next two meetings provided a review of the languages followed by a first language selection.  The remaining meetings focused on Python and Project Euler problems.  Today we took a vote as to whether or not we’re ready to switch to another language and/or another problem set.  Pretty much everyone wants to stay the course for a few more weeks at least.  Until then, we’ll continue to code the next two solutions, review and learn. Again, we’ve been having a good time with the programming language club.  I’m glad it got off the ground.  What do you think?  Would you be interested in a language club?  Any suggestions on what we might do better?

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • Windows 8.1 Will Start Encrypting Hard Drives By Default: Everything You Need to Know

    - by Chris Hoffman
    Windows 8.1 will automatically encrypt the storage on modern Windows PCs. This will help protect your files in case someone steals your laptop and tries to get at them, but it has important ramifications for data recovery. Previously, “BitLocker” was available on Professional and Enterprise editions of Windows, while “Device Encryption” was available on Windows RT and Windows Phone. Device encryption is included with all editions of Windows 8.1 — and it’s on by default. When Your Hard Drive Will Be Encrypted Windows 8.1 includes “Pervasive Device Encryption.” This works a bit differently from the standard BitLocker feature that has been included in Professional, Enterprise, and Ultimate editions of Windows for the past few versions. Before Windows 8.1 automatically enables Device Encryption, the following must be true: The Windows device “must support connected standby and meet the Windows Hardware Certification Kit (HCK) requirements for TPM and SecureBoot on ConnectedStandby systems.”  (Source) Older Windows PCs won’t support this feature, while new Windows 8.1 devices you pick up will have this feature enabled by default. When Windows 8.1 installs cleanly and the computer is prepared, device encryption is “initialized” on the system drive and other internal drives. Windows uses a clear key at this point, which is removed later when the recovery key is successfully backed up. The PC’s user must log in with a Microsoft account with administrator privileges or join the PC to a domain. If a Microsoft account is used, a recovery key will be backed up to Microsoft’s servers and encryption will be enabled. If a domain account is used, a recovery key will be backed up to Active Directory Domain Services and encryption will be enabled. If you have an older Windows computer that you’ve upgraded to Windows 8.1, it may not support Device Encryption. If you log in with a local user account, Device Encryption won’t be enabled. If you upgrade your Windows 8 device to Windows 8.1, you’ll need to enable device encryption, as it’s off by default when upgrading. Recovering An Encrypted Hard Drive Device encryption means that a thief can’t just pick up your laptop, insert a Linux live CD or Windows installer disc, and boot the alternate operating system to view your files without knowing your Windows password. It means that no one can just pull the hard drive from your device, connect the hard drive to another computer, and view the files. We’ve previously explained that your Windows password doesn’t actually secure your files. With Windows 8.1, average Windows users will finally be protected with encryption by default. However, there’s a problem — if you forget your password and are unable to log in, you’d also be unable to recover your files. This is likely why encryption is only enabled when a user logs in with a Microsoft account (or connects to a domain). Microsoft holds a recovery key, so you can gain access to your files by going through a recovery process. As long as you’re able to authenticate using your Microsoft account credentials — for example, by receiving an SMS message on the cell phone number connected to your Microsoft account — you’ll be able to recover your encrypted data. With Windows 8.1, it’s more important than ever to configure your Microsoft account’s security settings and recovery methods so you’ll be able to recover your files if you ever get locked out of your Microsoft account. Microsoft does hold the recovery key and would be capable of providing it to law enforcement if it was requested, which is certainly a legitimate concern in the age of PRISM. However, this encryption still provides protection from thieves picking up your hard drive and digging through your personal or business files. If you’re worried about a government or a determined thief who’s capable of gaining access to your Microsoft account, you’ll want to encrypt your hard drive with software that doesn’t upload a copy of your recovery key to the Internet, such as TrueCrypt. How to Disable Device Encryption There should be no real reason to disable device encryption. If nothing else, it’s a useful feature that will hopefully protect sensitive data in the real world where people — and even businesses — don’t enable encryption on their own. As encryption is only enabled on devices with the appropriate hardware and will be enabled by default, Microsoft has hopefully ensured that users won’t see noticeable slow-downs in performance. Encryption adds some overhead, but the overhead can hopefully be handled by dedicated hardware. If you’d like to enable a different encryption solution or just disable encryption entirely, you can control this yourself. To do so, open the PC settings app — swipe in from the right edge of the screen or press Windows Key + C, click the Settings icon, and select Change PC settings. Navigate to PC and devices -> PC info. At the bottom of the PC info pane, you’ll see a Device Encryption section. Select Turn Off if you want to disable device encryption, or select Turn On if you want to enable it — users upgrading from Windows 8 will have to enable it manually in this way. Note that Device Encryption can’t be disabled on Windows RT devices, such as Microsoft’s Surface RT and Surface 2. If you don’t see the Device Encryption section in this window, you’re likely using an older device that doesn’t meet the requirements and thus doesn’t support Device Encryption. For example, our Windows 8.1 virtual machine doesn’t offer Device Encryption configuration options. This is the new normal for Windows PCs, tablets, and devices in general. Where files on typical PCs were once ripe for easy access by thieves, Windows PCs are now encrypted by default and recovery keys are sent to Microsoft’s servers for safe keeping. This last part may be a bit creepy, but it’s easy to imagine average users forgetting their passwords — they’d be very upset if they lost all their files because they had to reset their passwords. It’s also an improvement over Windows PCs being completely unprotected by default.     

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  • Coming to OpenWorld? A must attend session…

    - by Ruma Sanyal
    Normal 0 false false false EN-US X-NONE X-NONE NTT Docomo, Inc. is the predominant mobile phone operator in Japan. The name is officially an abbreviation of the phrase, "do communications over the mobile network", and is also from a compound word dokomo, meaning "everywhere" in Japanese.  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One of the most important of NTT Docomo’s systems is ALADIN, which is a nationwide operating system shared with its eight regional subsidiaries. ALADIN has five primary functions: customer management, phone number management, information processing and storage, sales information management, and credit investigation. To enhance cost efficiency and help ensure stable operation of ALADIN, NTT Docomo has employed Oracle WebLogic Server as a new application platform. Further information on this can be found here. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Last year at OpenWorld, NTT Docomo was honored as an Innovation Award Winner for: · Implementing real time sales and contract management system enabling all services requested by customers for immediate activations before customer leaves the Docomo store · A robust disaster recovery strategy, room to grow the business, and ability to move custom Java development to a platform with built in standards - WebLogic · Better performance, better reliability, better stability, and smooth migration v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Meet This Year's Most Impressive Innovators! This year we continue to honor customers for their most innovative and cutting-edge solutions using Oracle Fusion Middleware. Join us in celebrating award recipients’ great achievements and commitment to innovation.   Oracle Fusion Middleware: Meet This Year's Most Impressive Innovators Session ID: CON7029 Tuesday September 30, 2014 @ 5-5:45 pm (PST) Yerba Buena Center for the Arts  YBCA Theater (next to Moscone North) 700 Howard St., San Francisco, CA, 94103 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Partner Blog Series: PwC Perspectives - "Is It Time for an Upgrade?"

    - by Tanu Sood
    Is your organization debating their next step with regard to Identity Management? While all the stakeholders are well aware that the one-size-fits-all doesn’t apply to identity management, just as true is the fact that no two identity management implementations are alike. Oracle’s recent release of Identity Governance Suite 11g Release 2 has innovative features such as a customizable user interface, shopping cart style request catalog and more. However, only a close look at the use cases can help you determine if and when an upgrade to the latest R2 release makes sense for your organization. This post will describe a few of the situations that PwC has helped our clients work through. “Should I be considering an upgrade?” If your organization has an existing identity management implementation, the questions below are a good start to assessing your current solution to see if you need to begin planning for an upgrade: Does the current solution scale and meet your projected identity management needs? Does the current solution have a customer-friendly user interface? Are you completely meeting your compliance objectives? Are you still using spreadsheets? Does the current solution have the features you need? Is your total cost of ownership in line with well-performing similar sized companies in your industry? Can your organization support your existing Identity solution? Is your current product based solution well positioned to support your organization's tactical and strategic direction? Existing Oracle IDM Customers: Several existing Oracle clients are looking to move to R2 in 2013. If your organization is on Sun Identity Manager (SIM) or Oracle Identity Manager (OIM) and if your current assessment suggests that you need to upgrade, you should strongly consider OIM 11gR2. Oracle provides upgrade paths to Oracle Identity Manager 11gR2 from SIM 7.x / 8.x as well as Oracle Identity Manager 10g / 11gR1. The following are some of the considerations for migration: Check the end of product support (for Sun or legacy OIM) schedule There are several new features available in R2 (including common Helpdesk scenarios, profiling of disconnected applications, increased scalability, custom connectors, browser-based UI configurations, portability of configurations during future upgrades, etc) Cost of ownership (for SIM customers)\ Customizations that need to be maintained during the upgrade Time/Cost to migrate now vs. waiting for next version If you are already on an older version of Oracle Identity Manager and actively maintaining your support contract with Oracle, you might be eligible for a free upgrade to OIM 11gR2. Check with your Oracle sales rep for more details. Existing IDM infrastructure in place: In the past year and half, we have seen a surge in IDM upgrades from non-Oracle infrastructure to Oracle. If your organization is looking to improve the end-user experience related to identity management functions, the shopping cart style access request model and browser based personalization features may come in handy. Additionally, organizations that have a large number of applications that include ecommerce, LDAP stores, databases, UNIX systems, mainframes as well as a high frequency of user identity changes and access requests will value the high scalability of the OIM reconciliation and provisioning engine. Furthermore, we have seen our clients like OIM's out of the box (OOB) support for multiple authoritative sources. For organizations looking to integrate applications that do not have an exposed API, the Generic Technology Connector framework supported by OIM will be helpful in quickly generating custom connector using OOB wizard. Similarly, organizations in need of not only flexible on-boarding of disconnected applications but also strict access management to these applications using approval flows will find the flexible disconnected application profiling feature an extremely useful tool that provides a high degree of time savings. Organizations looking to develop custom connectors for home grown or industry specific applications will likewise find that the Identity Connector Framework support in OIM allows them to build and test a custom connector independently before integrating it with OIM. Lastly, most of our clients considering an upgrade to OIM 11gR2 have also expressed interest in the browser based configuration feature that allows an administrator to quickly customize the user interface without adding any custom code. Better yet, code customizations, if any, made to the product are portable across the future upgrades which, is viewed as a big time and money saver by most of our clients. Below are some upgrade methodologies we adopt based on client priorities and the scale of implementation. For illustration purposes, we have assumed that the client is currently on Oracle Waveset (formerly Sun Identity Manager).   Integrated Deployment: The integrated deployment is typically where a client wants to split the implementation to where their current IDM is continuing to handle the front end workflows and OIM takes over the back office operations incrementally. Once all the back office operations are moved completely to OIM, the front end workflows are migrated to OIM. Parallel Deployment: This deployment is typically done where there can be a distinct line drawn between which functionality the platforms are supporting. For example the current IDM implementation is handling the password reset functionality while OIM takes over the access provisioning and RBAC functions. Cutover Deployment: A cutover deployment is typically recommended where a client has smaller less complex implementations and it makes sense to leverage the migration tools to move them over immediately. What does this mean for YOU? There are many variables to consider when making upgrade decisions. For most customers, there is no ‘easy’ button. Organizations looking to upgrade or considering a new vendor should start by doing a mapping of their requirements with product features. The recommended approach is to take stock of both the short term and long term objectives, understand product features, future roadmap, maturity and level of commitment from the R&D and build the implementation plan accordingly. As we said, in the beginning, there is no one-size-fits-all with Identity Management. So, arm yourself with the knowledge, engage in industry discussions, bring in business stakeholders and start building your implementation roadmap. In the next post we will discuss the best practices on R2 implementations. We will be covering the Do's and Don't's and share our thoughts on making implementations successful. Meet the Writers: Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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  • Communities - The importance of exchange and discussion

    Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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  • Expectations + Rewards = Innovation

    - by D'Arcy Lussier
    “Innovation” is a heavy word. We regard those that embrace it as “Innovators”. We describe organizations as being “Innovative”. We hold those associated with the word in high regard, even though its dictionary definition is very simple: Introducing something new. What our culture has done is wrapped Innovation in white robes and a gold crown. Innovation is rarely just introducing something new. Innovations and innovators are typically associated with other terms: groundbreaking, genius, industry-changing, creative, leading. Being a true innovator and creating innovations are a big deal, and something companies try to strive for…or at least say they strive for. There’s huge value in being recognized as an innovator in an industry, since the idea is that innovation equates to increased profitability. IBM ran an ad a few years back that showed what their view of innovation is: “The point of innovation is to make actual money.” If the money aspect makes you feel uneasy, consider it another way: the point of innovation is to <insert payoff here>. Companies that innovate will be more successful. Non-profits that innovate can better serve their target clients. Governments that innovate can better provide services to their citizens. True innovation is not easy to come by though. As with anything in business, how well an organization will innovate is reliant on the employees it retains, the expectations placed on those employees, and the rewards available to them. In a previous blog post I talked about one formula: Right Employees + Happy Employees = Productive Employees I want to introduce a new one, that builds upon the previous one: Expectations + Rewards = Innovation  The level of innovation your organization will realize is directly associated with the expectations you place on your staff and the rewards you make available to them. Expectations We may feel uncomfortable with the idea of placing expectations on our staff, mainly because expectation has somewhat of a negative or cold connotation to it: “I expect you to act this way or else!” The problem is in the or-else part…we focus on the negative aspects of failing to meet expectations instead of looking at the positive side. “I expect you to act this way because it will produce <insert benefit here>”. Expectations should not be set to punish but instead be set to ensure quality. At a recent conference I spoke with some Microsoft employees who told me that you have five years from starting with the company to reach a “Senior” level. If you don’t, then you’re let go. The expectation Microsoft placed on their staff is that they should be working towards improving themselves, taking more responsibility, and thus ensure that there is a constant level of quality in the workforce. Rewards Let me be clear: a paycheck is not a reward. A paycheck is simply the employer’s responsibility in the employee/employer relationship. A paycheck will never be the key motivator to drive innovation. Offering employees something over and above their required compensation can spur them to greater performance and achievement. Working in the food service industry, this tactic was used again and again: whoever has the highest sales over lunch will receive a free lunch/gift certificate/entry into a draw/etc. There was something to strive for, to try beyond the baseline of what our serving jobs were. It was through this that innovative sales techniques would be tried and honed, with key servers being top sellers time and time again. At a code camp I spoke at, I was amazed to see that all the employees from one company receive $100 Visa gift cards as a thank you for taking time to speak. Again, offering something over and above that can give that extra push for employees. Rewards work. But what about the fairness angle? In the restaurant example I gave, there were servers that would never win the competition. They just weren’t good enough at selling and never seemed to get better. So should those that did work at performing better and produce more sales for the restaurant not get rewarded because those who weren’t working at performing better might get upset? Of course not! Organizations succeed because of their top performers and those that strive to join their ranks. The Expectation/Reward Graph While the Expectations + Rewards = Innovation formula may seem like a simple mathematics formula, there’s much more going under the hood. In fact there are three different outcomes that could occur based on what you put in as values for Expectations and Rewards. Consider the graph below and the descriptions that follow: Disgruntled – High Expectation, Low Reward I worked at a company where the mantra was “Company First, Because We Pay You”. Even today I still hear stories of how this sentiment continues to be perpetuated: They provide you a paycheck and a means to live, therefore you should always put them as your top priority. Of course, this is a huge imbalance in the expectation/reward equation. Why would anyone willingly meet high expectations of availability, workload, deadlines, etc. when there is no reward other than a paycheck to show for it? Remember: paychecks are not rewards! Instead, you see employees be disgruntled which not only affects the level of production but also the level of quality within an organization. It also means that you see higher turnover. Complacent – Low Expectation, Low Reward Complacency is a systemic problem that typically exists throughout all levels of an organization. With no real expectations or rewards, nobody needs to excel. In fact, those that do try to innovate, improve, or introduce new things into the organization might be shunned or pushed out by the rest of the staff who are just doing things the same way they’ve always done it. The bigger issue for the organization with low/low values is that at best they’ll never grow beyond their current size (and may shrink actually), and at worst will cease to exist. Entitled – Low Expectation, High Reward It’s one thing to say you have the best people and reward them as such, but its another thing to actually have the best people and reward them as such. Organizations with Entitled employees are the former: their organization provides them with all types of comforts, benefits, and perks. But there’s no requirement before the rewards are dolled out, and there’s no short-list of who receives the rewards. Everyone in the company is treated the same and is given equal share of the spoils. Entitlement is actually almost identical with Complacency with one notable difference: just try to introduce higher expectations into an entitled organization! Entitled employees have been spoiled for so long that they can’t fathom having rewards taken from them, or having to achieve specific levels of performance before attaining them. Those running the organization also buy in to the Entitled sentiment, feeling that they must persist the same level of comforts to appease their staff…even though the quality of the employee pool may be suspect. Innovative – High Expectation, High Reward Finally we have the Innovative organization which places high expectations but also provides high rewards. This organization gets it: if you truly want the best employees you need to apply equal doses of pressure and praise. Realize that I’m not suggesting crazy overtime or un-realistic working conditions. I do not agree with the “Glengary-Glenross” method of encouragement. But as anyone who follows sports can tell you, the teams that win are the ones where the coaches push their players to be their best; to achieve new levels of performance that they didn’t know they could receive. And the result for the players is more money, fame, and opportunity. It’s in this environment that organizations can focus on innovation – true innovation that builds the business and allows everyone involved to truly benefit. In Closing Organizations love to use the word “Innovation” and its derivatives, but very few actually do innovate. For many, the term has just become another marketing buzzword to lump in with all the other business terms that get overused. But for those organizations that truly get the value of innovation, they will be the ones surging forward while other companies simply fade into the background. And they will be the organizations that expect more from their employees, and give them their just rewards.

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  • Conducting Effective Web Meetings

    - by BuckWoody
    There are several forms of corporate communication. From immediate, rich communications like phones and IM messaging to historical transactions like e-mail, there are a lot of ways to get information to one or more people. From time to time, it's even useful to have a meeting. (This is where a witty picture of a guy sleeping in a meeting goes. I won't bother actually putting one here; you're already envisioning it in your mind) Most meetings are pointless, and a complete waste of time. This is the fault, completely and solely, of the organizer. It's because he or she hasn't thought things through enough to think about alternate forms of information passing. Here's the criteria for a good meeting - whether in-person or over the web: 100% of the content of a meeting should require the participation of 100% of the attendees for 100% of the time It doesn't get any simpler than that. If it doesn't meet that criteria, then don't invite that person to that meeting. If you're just conveying information and no one has the need for immediate interaction with that information (like telling you something that modifies the message), then send an e-mail. If you're a manager, and you need to get status from lots of people, pick up the phone.If you need a quick answer, use IM. I once had a high-level manager that called frequent meetings. His real need was status updates on various processes, so 50 of us would sit in a room while he asked each one of us questions. He believed this larger meeting helped us "cross pollinate ideas". In fact, it was a complete waste of time for most everyone, except in the one or two moments that they interacted with him. So I wrote some code for a Palm Pilot (which was a kind of SmartPhone but with no phone and no real graphics, but this was in the days when we had just discovered fire and the wheel, although the order of those things is still in debate) that took an average of the salaries of the people in the room (I guessed at it) and ran a timer which multiplied the number of people against the salaries. I left that running in plain sight for him, and when he asked about it, I explained how much the meetings were really costing the company. We had far fewer meetings after. Meetings are now web-enabled. I believe that's largely a good thing, since it saves on travel time and allows more people to participate, but I think the rule above still holds. And in fact, there are some other rules that you should follow to have a great meeting - and fewer of them. Be Clear About the Goal This is important in any meeting, but all of us have probably gotten an invite with a web link and an ambiguous title. Then you get to the meeting, and it's a 500-level deep-dive on something everyone expects you to know. This is unfair to the "expert" and to the participants. I always tell people that invite me to a meeting that I will be as detailed as I can - but the more detail they can tell me about the questions, the more detailed I can be in my responses. Granted, there are times when you don't know what you don't know, but the more you can say about the topic the better. There's another point here - and it's that you should have a clearly defined "win" for the meeting. When the meeting is over, and everyone goes back to work, what were you expecting them to do with the information? Have that clearly defined in your head, and in the meeting invite. Understand the Technology There are several web-meeting clients out there. I use them all, since I meet with clients all over the world. They all work differently - so I take a few moments and read up on the different clients and find out how I can use the tools properly. I do this with the technology I use for everything else, and it's important to understand it if the meeting is to be a success. If you're running the meeting, know the tools. I don't care if you like the tools or not, learn them anyway. Don't waste everyone else's time just because you're too bitter/snarky/lazy to spend a few minutes reading. Check your phone or mic. Check your video size. Install (and learn to use)  ZoomIT (http://technet.microsoft.com/en-us/sysinternals/bb897434.aspx). Format your slides or screen or output correctly. Learn to use the voting features of the meeting software, and especially it's whiteboard features. Figure out how multiple monitors work. Try a quick meeting with someone to test all this. Do this *before* you invite lots of other people to your meeting.   Use a WebCam I'm not a pretty man. I have a face fit for radio. But after attending a meeting with clients where one Microsoft person used a webcam and another did not, I'm convinced that people pay more attention when a face is involved. There are tons of studies around this, or you can take my word for it, but toss a shirt on over those pajamas and turn the webcam on. Set Up Early Whether you're attending or leading the meeting, don't wait to sign on to the meeting at the time when it starts. I can almost plan that a 10:00 meeting will actually start at 10:10 because the participants/leader is just now installing the web client for the meeting at 10:00. Sign on early, go on mute, and then wait for everyone to arrive. Mute When Not Talking No one wants to hear your screaming offspring / yappy dog / other cubicle conversations / car wind noise (are you driving in a desert storm or something?) while the person leading the meeting is trying to talk. I use the Lync software from Microsoft for my meetings, and I mute everyone by default, and then tell them to un-mute to talk to the group. Share Collateral If you have a PowerPoint deck, mail it out in case you have a tech failure. If you have a document, share it as an attachment to the meeting. Don't make people ask you for the information - that's why you're there to begin with. Even better, send it out early. "But", you say, "then no one will come to the meeting if they have the deck first!" Uhm, then don't have a meeting. Send out the deck and a quick e-mail and let everyone get on with their productive day. Set Actions At the Meeting A meeting should have some sort of outcome (see point one). That means there are actions to take, a follow up, or some deliverable. Otherwise, it's an e-mail. At the meeting, decide who will do what, when things are needed, and so on. And avoid, if at all possible, setting up another meeting, unless absolutely necessary. So there you have it. Whether it's on-premises or on the web, meetings are a necessary evil, and should be treated that way. Like politicians, you should have as few of them as are necessary to keep the roads paved and public libraries open.

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