Search Results

Search found 728 results on 30 pages for 'phil harris'.

Page 26/30 | < Previous Page | 22 23 24 25 26 27 28 29 30  | Next Page >

  • Getting Current with Visual Studio 2010 for Web Developers

    - by plitwin
    I don't know about you, but I find it kind of crazy at times figuring out if I have the latest of everything there is for the Visual Studio 2010 developer from Microsoft. (This does not include any third-party components, just recommended updates from Microsoft.) And the be honest, the msn.microsoft.com and asp.net sites are not that helpful in figuring this out.In an effort to help, I have enumerated here what the latest VS 2010 setup should include, complete with download links. When you install everything here, you will be able to develop ASP.NET 4.0 Web Forms and ASP.NET MVC 3 applications and web sites in addition to the other stuff your version of Visual Studio supports (e.g., Silverlight, WPF, etc.). These downloads will also include NuGet and the Entity Framework 4.1, so there is no need to download this software separately.Visual Studio 2010. First of all, you need to purchase and install Visual Studio 2010 itself. For the free Express version, you can download it from Visual Web Developer 2010 ExpressVisual Studio Service Pack 1 (released Spring 2011).This is a must-have download that fixes a bunch of bugs and a number of enhancements too including preliminary support for HTML5 and CSS3. See #4 below for better support of these web technologies. Download and install from VS 2010 SP1 download page. You can find details on the features of the service pack here. ASP.NET MVC3 Tools Update (released Spring 2011)If you are using ASP.NET MVC 3, then you should also download install this update for Visual Studio from ASP.NET MVC3 Tools Update download page. This update improves Visual Studio's support for MVC 3, including better scaffolding, NuGet, Entity Framework 4.1, and more. A good overview of the updates can be found in Phil Haack's blog post.Web Standards Update for Microsoft Visual Studio 2010 SP1 (released June 2011)This is an update to VS 2010 SP1 that "brings VS 2010 intellisense & validation as close to W3C specification as we could get via means of an extension". Download and install from Web Standards Update download page. A good description of the changes can be found in the Visual Web Developer Team blog post.Note: I don't control these download pages, so it is possible they will change. If so, I will do my best to update these links. This information was current as of June 24, 2011.

    Read the article

  • Silverlight Cream for April 16, 2010 -- #838

    - by Dave Campbell
    In this Issue: Alan Beasley(-2-, -3-, -4-, -5-), Brian, Rishi, Pete Brown, Yavor Georgiev, and David Anson. Shoutouts: As usual, Tim Heuer has all the scoop on all the hot-off-the-presses releases: Silverlight 4 released. Availability of tools announcement. He covers all the main parts of interest. Tim Heuer also discusses Backward Compatibility with Silverlight 4 applications And before you ask, Tim Heuer announced the Silverlight Client for Facebook updated for Silverlight 4 release If you're having trouble with the install, Peter Bromberg has a post up to help bail you out: Get Silverlight 4 Installed: Tips and Tricks Christian Schormann has a link to probably the fastest intro to SketchFlow I've seen: Video: SketchFlow in 90 seconds, with Jon Harris Chris Rouw has a Summary of Silverlight at DevConnections on his site. I had the opportunity to spend some time with Chris and we had some good discussions. Rene Schulte describes how to get started with the new final Silverlight 4 RTW build and announces that he updated his samples and open source projects. He also shares what he wishes for the next Silverlight version: Silverlight 4 Up and Running From SilverlightCream.com: Building Better Buttons in Expression Blend and Silverlight I generally end up missing articles embedded at CodeProject, so Alan Beasley emailed me a link to these, they were new to me. In this first one, he's got a very nice tutorial up on making some awesome buttons in Expression Blend Arcade Button in Expression Blend and Silverlight Alan Beasley's second Expression Blend Button tutorial is the classic 'arcade button' ... this is great stuff.. check it out. Picture Frame Control in Expression Blend and Silverlight I wasn't going to do the full list Alan Beasley had sent me in one post, but they're all so good! This third takes an excursion away from buttons to do a Picture Frame control. Styled to the max, and another great Blend tutorial! The last building buttons article (Part1), in Expression Blend and Silverlight Alan Beasley finishes what may be a definitive work on buttons in Blend... even if you don't want to follow the tutorials (and why wouldn't you??) ... he's got 10 buttons you can download! ListBox Styling (Part1-ScrollBars) in Expression Blend & Silverlight In Alan Beasley's 5th post at Code Project, He has a great long tutorial on Styling Listbox Scrollbars in Expression Blend ... the ScrollBars are Part 1 of a series. Some Notes on DRM in Silverlight 4 Brian at Silverlight SDK has a post up on DRM ... WMDRM and PlayReady. If you're planning on utilizing this, Brian's post looks like a good starting point. nRoute: Now, More Wholesome Rishi has a detailed post up explaining the latest nRoute release now supporting Silverlight 4, WP7, and WPF. What a piece of work! Scanning an Image from Silverlight 4 using WIA Automation Pete Brown demonstrates using VS2010 and SL4 to lash up to his scanner. Lots of code and external links... all good stuff, Pete! Dealing with those pesky WCF CommunicationException “NotFound” errors in Silverlight Yavor Georgiev has a quick post up discussing WCF CommunicationException errors in Silverlight with a couple external links to explain the solution. New Silverlight 4 Toolkit released with today's Silverlight 4 RTW! David Anson blogged about the new Toolkit release that is live right now along with the Silverlight 4 Release, and has some release notes up on the Toolkit. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

    Read the article

  • Fair Comments

    - by Tony Davis
    To what extent is good code self-documenting? In one of the most entertaining sessions I saw at the recent PASS summit, Jeremiah Peschka (blog | twitter) got a laugh out of a sleepy post-lunch audience with the following remark: "Some developers say good code is self-documenting; I say, get off my team" I silently applauded the sentiment. It's not that all comments are useful, but that I mistrust the basic premise that "my code is so clearly written, it doesn't need any comments". I've read many pieces describing the road to self-documenting code, and my problem with most of them is that they feed the myth that comments in code are a sign of weakness. They aren't; in fact, used correctly I'd say they are essential. Regardless of how far intelligent naming can get you in describing what the code does, or how well any accompanying unit tests can explain to your fellow developers why it works that way, it's no excuse not to document fully the public interfaces to your code. Maybe I just mixed with the wrong crowd while learning my favorite language, but when I open a stored procedure I lose the will even to read it unless I see a big Phil Factor- or Jeff Moden-style header summarizing in plain English what the code does, how it fits in to the broader application, and a usage example. This public interface describes the high-level process and should explain the role of the code, clearly, for fellow developers, language non-experts, and even any non-technical stake holders in the project. When you step into the body of the code, the low-level details, then I agree that the rules are somewhat different; especially when code is subject to frequent refactoring that can quickly render comments redundant or misleading. At their worst, here, inline comments are sticking plaster to cover up the scars caused by poor naming conventions, failure in clarity when mapping a complex domain into code, or just by not entirely understanding the problem (/ this is the clever part). If you design and refactor your code carefully so that it is as simple as possible, your functions do one thing only, you avoid having two completely different algorithms in the same piece of code, and your functions, classes and variables are intelligently named, then, yes, the need for inline comments should be minimal. And yet, even given this, I'd still argue that many languages (T-SQL certainly being one) just don't lend themselves to readability when performing even moderately-complex tasks. If the algorithm is complex, I still like to see the occasional helpful comment. Please, therefore, be as liberal as you see fit in the detail of the comments you apply to this editorial, for like code it is bound to increase its' clarity and usefulness. Cheers, Tony.

    Read the article

  • Security Issues with Single Page Apps

    - by Stephen.Walther
    Last week, I was asked to do a code review of a Single Page App built using the ASP.NET Web API, Durandal, and Knockout (good stuff!). In particular, I was asked to investigate whether there any special security issues associated with building a Single Page App which are not present in the case of a traditional server-side ASP.NET application. In this blog entry, I discuss two areas in which you need to exercise extra caution when building a Single Page App. I discuss how Single Page Apps are extra vulnerable to both Cross-Site Scripting (XSS) attacks and Cross-Site Request Forgery (CSRF) attacks. This goal of this blog post is NOT to persuade you to avoid writing Single Page Apps. I’m a big fan of Single Page Apps. Instead, the goal is to ensure that you are fully aware of some of the security issues related to Single Page Apps and ensure that you know how to guard against them. Cross-Site Scripting (XSS) Attacks According to WhiteHat Security, over 65% of public websites are open to XSS attacks. That’s bad. By taking advantage of XSS holes in a website, a hacker can steal your credit cards, passwords, or bank account information. Any website that redisplays untrusted information is open to XSS attacks. Let me give you a simple example. Imagine that you want to display the name of the current user on a page. To do this, you create the following server-side ASP.NET page located at http://MajorBank.com/SomePage.aspx: <%@Page Language="C#" %> <html> <head> <title>Some Page</title> </head> <body> Welcome <%= Request["username"] %> </body> </html> Nothing fancy here. Notice that the page displays the current username by using Request[“username”]. Using Request[“username”] displays the username regardless of whether the username is present in a cookie, a form field, or a query string variable. Unfortunately, by using Request[“username”] to redisplay untrusted information, you have now opened your website to XSS attacks. Here’s how. Imagine that an evil hacker creates the following link on another website (hackers.com): <a href="/SomePage.aspx?username=<script src=Evil.js></script>">Visit MajorBank</a> Notice that the link includes a query string variable named username and the value of the username variable is an HTML <SCRIPT> tag which points to a JavaScript file named Evil.js. When anyone clicks on the link, the <SCRIPT> tag will be injected into SomePage.aspx and the Evil.js script will be loaded and executed. What can a hacker do in the Evil.js script? Anything the hacker wants. For example, the hacker could display a popup dialog on the MajorBank.com site which asks the user to enter their password. The script could then post the password back to hackers.com and now the evil hacker has your secret password. ASP.NET Web Forms and ASP.NET MVC have two automatic safeguards against this type of attack: Request Validation and Automatic HTML Encoding. Protecting Coming In (Request Validation) In a server-side ASP.NET app, you are protected against the XSS attack described above by a feature named Request Validation. If you attempt to submit “potentially dangerous” content — such as a JavaScript <SCRIPT> tag — in a form field or query string variable then you get an exception. Unfortunately, Request Validation only applies to server-side apps. Request Validation does not help in the case of a Single Page App. In particular, the ASP.NET Web API does not pay attention to Request Validation. You can post any content you want – including <SCRIPT> tags – to an ASP.NET Web API action. For example, the following HTML page contains a form. When you submit the form, the form data is submitted to an ASP.NET Web API controller on the server using an Ajax request: <!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title></title> </head> <body> <form data-bind="submit:submit"> <div> <label> User Name: <input data-bind="value:user.userName" /> </label> </div> <div> <label> Email: <input data-bind="value:user.email" /> </label> </div> <div> <input type="submit" value="Submit" /> </div> </form> <script src="Scripts/jquery-1.7.1.js"></script> <script src="Scripts/knockout-2.1.0.js"></script> <script> var viewModel = { user: { userName: ko.observable(), email: ko.observable() }, submit: function () { $.post("/api/users", ko.toJS(this.user)); } }; ko.applyBindings(viewModel); </script> </body> </html> The form above is using Knockout to bind the form fields to a view model. When you submit the form, the view model is submitted to an ASP.NET Web API action on the server. Here’s the server-side ASP.NET Web API controller and model class: public class UsersController : ApiController { public HttpResponseMessage Post(UserViewModel user) { var userName = user.UserName; return Request.CreateResponse(HttpStatusCode.OK); } } public class UserViewModel { public string UserName { get; set; } public string Email { get; set; } } If you submit the HTML form, you don’t get an error. The “potentially dangerous” content is passed to the server without any exception being thrown. In the screenshot below, you can see that I was able to post a username form field with the value “<script>alert(‘boo’)</script”. So what this means is that you do not get automatic Request Validation in the case of a Single Page App. You need to be extra careful in a Single Page App about ensuring that you do not display untrusted content because you don’t have the Request Validation safety net which you have in a traditional server-side ASP.NET app. Protecting Going Out (Automatic HTML Encoding) Server-side ASP.NET also protects you from XSS attacks when you render content. By default, all content rendered by the razor view engine is HTML encoded. For example, the following razor view displays the text “<b>Hello!</b>” instead of the text “Hello!” in bold: @{ var message = "<b>Hello!</b>"; } @message   If you don’t want to render content as HTML encoded in razor then you need to take the extra step of using the @Html.Raw() helper. In a Web Form page, if you use <%: %> instead of <%= %> then you get automatic HTML Encoding: <%@ Page Language="C#" %> <% var message = "<b>Hello!</b>"; %> <%: message %> This automatic HTML Encoding will prevent many types of XSS attacks. It prevents <script> tags from being rendered and only allows &lt;script&gt; tags to be rendered which are useless for executing JavaScript. (This automatic HTML encoding does not protect you from all forms of XSS attacks. For example, you can assign the value “javascript:alert(‘evil’)” to the Hyperlink control’s NavigateUrl property and execute the JavaScript). The situation with Knockout is more complicated. If you use the Knockout TEXT binding then you get HTML encoded content. On the other hand, if you use the HTML binding then you do not: <!-- This JavaScript DOES NOT execute --> <div data-bind="text:someProp"></div> <!-- This Javacript DOES execute --> <div data-bind="html:someProp"></div> <script src="Scripts/jquery-1.7.1.js"></script> <script src="Scripts/knockout-2.1.0.js"></script> <script> var viewModel = { someProp : "<script>alert('Evil!')<" + "/script>" }; ko.applyBindings(viewModel); </script>   So, in the page above, the DIV element which uses the TEXT binding is safe from XSS attacks. According to the Knockout documentation: “Since this binding sets your text value using a text node, it’s safe to set any string value without risking HTML or script injection.” Just like server-side HTML encoding, Knockout does not protect you from all types of XSS attacks. For example, there is nothing in Knockout which prevents you from binding JavaScript to a hyperlink like this: <a data-bind="attr:{href:homePageUrl}">Go</a> <script src="Scripts/jquery-1.7.1.min.js"></script> <script src="Scripts/knockout-2.1.0.js"></script> <script> var viewModel = { homePageUrl: "javascript:alert('evil!')" }; ko.applyBindings(viewModel); </script> In the page above, the value “javascript:alert(‘evil’)” is bound to the HREF attribute using Knockout. When you click the link, the JavaScript executes. Cross-Site Request Forgery (CSRF) Attacks Cross-Site Request Forgery (CSRF) attacks rely on the fact that a session cookie does not expire until you close your browser. In particular, if you visit and login to MajorBank.com and then you navigate to Hackers.com then you will still be authenticated against MajorBank.com even after you navigate to Hackers.com. Because MajorBank.com cannot tell whether a request is coming from MajorBank.com or Hackers.com, Hackers.com can submit requests to MajorBank.com pretending to be you. For example, Hackers.com can post an HTML form from Hackers.com to MajorBank.com and change your email address at MajorBank.com. Hackers.com can post a form to MajorBank.com using your authentication cookie. After your email address has been changed, by using a password reset page at MajorBank.com, a hacker can access your bank account. To prevent CSRF attacks, you need some mechanism for detecting whether a request is coming from a page loaded from your website or whether the request is coming from some other website. The recommended way of preventing Cross-Site Request Forgery attacks is to use the “Synchronizer Token Pattern” as described here: https://www.owasp.org/index.php/Cross-Site_Request_Forgery_%28CSRF%29_Prevention_Cheat_Sheet When using the Synchronizer Token Pattern, you include a hidden input field which contains a random token whenever you display an HTML form. When the user opens the form, you add a cookie to the user’s browser with the same random token. When the user posts the form, you verify that the hidden form token and the cookie token match. Preventing Cross-Site Request Forgery Attacks with ASP.NET MVC ASP.NET gives you a helper and an action filter which you can use to thwart Cross-Site Request Forgery attacks. For example, the following razor form for creating a product shows how you use the @Html.AntiForgeryToken() helper: @model MvcApplication2.Models.Product <h2>Create Product</h2> @using (Html.BeginForm()) { @Html.AntiForgeryToken(); <div> @Html.LabelFor( p => p.Name, "Product Name:") @Html.TextBoxFor( p => p.Name) </div> <div> @Html.LabelFor( p => p.Price, "Product Price:") @Html.TextBoxFor( p => p.Price) </div> <input type="submit" /> } The @Html.AntiForgeryToken() helper generates a random token and assigns a serialized version of the same random token to both a cookie and a hidden form field. (Actually, if you dive into the source code, the AntiForgeryToken() does something a little more complex because it takes advantage of a user’s identity when generating the token). Here’s what the hidden form field looks like: <input name=”__RequestVerificationToken” type=”hidden” value=”NqqZGAmlDHh6fPTNR_mti3nYGUDgpIkCiJHnEEL59S7FNToyyeSo7v4AfzF2i67Cv0qTB1TgmZcqiVtgdkW2NnXgEcBc-iBts0x6WAIShtM1″ /> And here’s what the cookie looks like using the Google Chrome developer toolbar: You use the [ValidateAntiForgeryToken] action filter on the controller action which is the recipient of the form post to validate that the token in the hidden form field matches the token in the cookie. If the tokens don’t match then validation fails and you can’t post the form: public ActionResult Create() { return View(); } [ValidateAntiForgeryToken] [HttpPost] public ActionResult Create(Product productToCreate) { if (ModelState.IsValid) { // save product to db return RedirectToAction("Index"); } return View(); } How does this all work? Let’s imagine that a hacker has copied the Create Product page from MajorBank.com to Hackers.com – the hacker grabs the HTML source and places it at Hackers.com. Now, imagine that the hacker trick you into submitting the Create Product form from Hackers.com to MajorBank.com. You’ll get the following exception: The Cross-Site Request Forgery attack is blocked because the anti-forgery token included in the Create Product form at Hackers.com won’t match the anti-forgery token stored in the cookie in your browser. The tokens were generated at different times for different users so the attack fails. Preventing Cross-Site Request Forgery Attacks with a Single Page App In a Single Page App, you can’t prevent Cross-Site Request Forgery attacks using the same method as a server-side ASP.NET MVC app. In a Single Page App, HTML forms are not generated on the server. Instead, in a Single Page App, forms are loaded dynamically in the browser. Phil Haack has a blog post on this topic where he discusses passing the anti-forgery token in an Ajax header instead of a hidden form field. He also describes how you can create a custom anti-forgery token attribute to compare the token in the Ajax header and the token in the cookie. See: http://haacked.com/archive/2011/10/10/preventing-csrf-with-ajax.aspx Also, take a look at Johan’s update to Phil Haack’s original post: http://johan.driessen.se/posts/Updated-Anti-XSRF-Validation-for-ASP.NET-MVC-4-RC (Other server frameworks such as Rails and Django do something similar. For example, Rails uses an X-CSRF-Token to prevent CSRF attacks which you generate on the server – see http://excid3.com/blog/rails-tip-2-include-csrf-token-with-every-ajax-request/#.UTFtgDDkvL8 ). For example, if you are creating a Durandal app, then you can use the following razor view for your one and only server-side page: @{ Layout = null; } <!DOCTYPE html> <html> <head> <title>Index</title> </head> <body> @Html.AntiForgeryToken() <div id="applicationHost"> Loading app.... </div> @Scripts.Render("~/scripts/vendor") <script type="text/javascript" src="~/App/durandal/amd/require.js" data-main="/App/main"></script> </body> </html> Notice that this page includes a call to @Html.AntiForgeryToken() to generate the anti-forgery token. Then, whenever you make an Ajax request in the Durandal app, you can retrieve the anti-forgery token from the razor view and pass the token as a header: var csrfToken = $("input[name='__RequestVerificationToken']").val(); $.ajax({ headers: { __RequestVerificationToken: csrfToken }, type: "POST", dataType: "json", contentType: 'application/json; charset=utf-8', url: "/api/products", data: JSON.stringify({ name: "Milk", price: 2.33 }), statusCode: { 200: function () { alert("Success!"); } } }); Use the following code to create an action filter which you can use to match the header and cookie tokens: using System.Linq; using System.Net.Http; using System.Web.Helpers; using System.Web.Http.Controllers; namespace MvcApplication2.Infrastructure { public class ValidateAjaxAntiForgeryToken : System.Web.Http.AuthorizeAttribute { protected override bool IsAuthorized(HttpActionContext actionContext) { var headerToken = actionContext .Request .Headers .GetValues("__RequestVerificationToken") .FirstOrDefault(); ; var cookieToken = actionContext .Request .Headers .GetCookies() .Select(c => c[AntiForgeryConfig.CookieName]) .FirstOrDefault(); // check for missing cookie or header if (cookieToken == null || headerToken == null) { return false; } // ensure that the cookie matches the header try { AntiForgery.Validate(cookieToken.Value, headerToken); } catch { return false; } return base.IsAuthorized(actionContext); } } } Notice that the action filter derives from the base AuthorizeAttribute. The ValidateAjaxAntiForgeryToken only works when the user is authenticated and it will not work for anonymous requests. Add the action filter to your ASP.NET Web API controller actions like this: [ValidateAjaxAntiForgeryToken] public HttpResponseMessage PostProduct(Product productToCreate) { // add product to db return Request.CreateResponse(HttpStatusCode.OK); } After you complete these steps, it won’t be possible for a hacker to pretend to be you at Hackers.com and submit a form to MajorBank.com. The header token used in the Ajax request won’t travel to Hackers.com. This approach works, but I am not entirely happy with it. The one thing that I don’t like about this approach is that it creates a hard dependency on using razor. Your single page in your Single Page App must be generated from a server-side razor view. A better solution would be to generate the anti-forgery token in JavaScript. Unfortunately, until all browsers support a way to generate cryptographically strong random numbers – for example, by supporting the window.crypto.getRandomValues() method — there is no good way to generate anti-forgery tokens in JavaScript. So, at least right now, the best solution for generating the tokens is the server-side solution with the (regrettable) dependency on razor. Conclusion The goal of this blog entry was to explore some ways in which you need to handle security differently in the case of a Single Page App than in the case of a traditional server app. In particular, I focused on how to prevent Cross-Site Scripting and Cross-Site Request Forgery attacks in the case of a Single Page App. I want to emphasize that I am not suggesting that Single Page Apps are inherently less secure than server-side apps. Whatever type of web application you build – regardless of whether it is a Single Page App, an ASP.NET MVC app, an ASP.NET Web Forms app, or a Rails app – you must constantly guard against security vulnerabilities.

    Read the article

  • MIXing it Up a Bit

    - by andrewbrust
    Another March, another MIX.  For the fifth year running now, Microsoft has chosen to put on a conference aimed less at software development, per se, and more at the products, experiences and designs that software development can generate.  In all four prior MIX events, the focus of the show, its keynotes and breakout sessions has been on Web products.  On day 1 of MIX 2010 that focus shifted to Windows Phone 7 Series (WP7). What little we had seen of WP7 had been shown to us in a keynote presentation, given by Microsoft’s Joe Belfiore, at the Mobile World Congress in Barcelona, Spain last month.  And today, Mr. Belfiore reprised his showmanship for the MIX 2010 audience.  Joe showed us the ins and outs of WP7 and, in a breakout session, even gave us a sneak peek of Office (specifically, Excel) on WP7.  We didn’t get to see that one month ago in Barcelona, nor did get to see email messages opened for reading, which we saw today. But beyond a tour of the phone itself, impressive though that is, we got to see apps running on it.  Those apps included Associated Press news, Seesmic (a major Twitter client) and Foursquare (a social media darling).  All three ran, ran well, and looked markedly different and better from their corresponding versions on iPhone and Android.  And the games we saw looked even better. To me though, the best demos involved the creation of WP7 apps, using Silverlight in Visual Studio and Expression Blend.  These demos were so effective because they showed important apps being built in very few steps, and by Microsoft executives to boot.  Scott Guthrie showed us how to build a Twitter API app in Visual Strudio.   Jon Harris showed us how to build a photo management and viewer application in Expression Blend, using virtually no code.  Demos of apps built from scratch to F5 without the benefit of a teacher, could be challenging.  But they went off fine, without a hitch and without a ton of opaque, generated code.  Everything written, be it C# or XAML, was easily understood, and the results were impressive. That means lots of developers can do this, and I think it means a lot will.  What I’ve seen, thus far, of iPhone and Android development looks very tedious by comparison.  Development for those platforms involve a collection of tools that integrate only to a point.  Dev work for WP7 involves use of Visual Studio, Silverlight and the same debugging experience .NET developers already know.  This was very exciting for me. All the demos harkened back to days of building apps for with Visual Basic…design the front-end, put in code-behind and then hit F5.  And that makes sense, because the phone platform, and the PC of the early 90s are both, essentially, client OS machines.  The Web was minimal and the “device” was everything. Same is true of this phone.  It’s a client app contraption that fits in your pocket. And if the platforms are comparable, hopefully so too will be the draw of ease-of-development.   WP7 has the potential to make mobile developers want to switch over, and to convince enterprise developers to get into the phone scene.  Will this propel the new phone platform to new heights, and restore Microsoft’s competiveness in the mobile arena? I hope so.  I think so.  And if Microsoft uses developers to build themselves a victory, that would be beneficial and would show that Microsoft has learned from its failures, as well as its successes.  Today I saw a few beautiful apps.  Tomorrow I hope I see a slew of others; maybe not as polished, but plentiful, attractive and stable.  That would be a victory for Microsoft, and for developers.  And it would show everyone else that developers are the kingmakers.  They need cheap, efficient dev tools and lots of respect.  Microsoft has always been the company to provide that.  Hopefully, with WP7, they will return to that persona and see how very timeless it is.

    Read the article

  • Exposed: Fake Social Marketing

    - by Mike Stiles
    Brands and marketers who want to build their social popularity on a foundation of lies are starting to face more of an uphill climb. Fake social is starting to get exposed, and there are a lot of emperors getting caught without any clothes. Facebook is getting ready to do a purge of “Likes” on Pages that were a result of bots, fake accounts, and even real users who were duped or accidentally Liked a Page. Most of those accidental Likes occur on mobile, where it’s easy for large fingers to hit the wrong space. Depending on the degree to which your Page has been the subject of such activity, you may see your number of Likes go down. But don’t sweat it, that’s a good thing. The social world has turned the corner and assessed the value of a Like. And the verdict is that a Like is valuable as an opportunity to build a real relationship with a real customer. Its value pales immensely compared to a user who’s actually engaged with the brand. Those fake Likes aren’t doing you any good. Huge numbers may once have impressed, but it’s not fooling anybody anymore. Facebook’s selling point to marketers is the ability to use a brand’s fans to reach friends of those fans. Consequently, there has to be validity and legitimacy to a fan count. Speaking of mobile, Trademob recently reported 40% of clicks are essentially worthless, because 22% of them are accidental (again with the fat fingers), while 18% are trickery. Publishers will but huge banner ads next to tiny app buttons to increase the odds of an accident. Others even hide a banner behind another to score 2 clicks instead of 1. Pontiflex and Harris Interactive last year found 47% of users were more likely to click a mobile ad accidentally than deliberately. Beyond that, hijacked devices are out there manipulating click data. But to what end for a marketer? What’s the value of a click on something a user never even saw? What’s the value of a seen but accidentally clicked ad if there’s no resulting transaction? Back to fake Likes, followers and views; they’re definitely for sale on numerous sites, none of which I’ll promote. $5 can get you 1,000 Twitter followers. You can even get followers targeted by interests. One site was set up by an unemployed accountant out of his house in England. He gets them from a wholesaler in Brooklyn, who gets them from a 19-year-old supplier in India. The unemployed accountant is making $10,000 a day. That means a lot of brands, celebrities and organizations are playing the fake social game, apparently not coming to grips with the slim value of the numbers they’re buying. But now, in addition to having paid good money for non-ROI numbers, there’s the embarrassment factor. At least a couple of sites have popped up allowing anyone to see just how many fake and inactive followers you have. Britain’s Fake Follower Check and StatusPeople are the two getting the most attention. Enter any Twitter handle and the results are there for all to see. Fake isn’t good, period. “Inactive” could be real followers, but if they’re real, they’re just watching, not engaging. If someone runs a check on your Twitter handle and turns up fake followers, does that mean you’re suspect or have purchased followers? No. Anyone can follow anyone, so most accounts will have some fakes. Even account results like Barack Obama’s (70% fake according to StatusPeople) and Lady Gaga’s (71% fake) don’t mean these people knew about all those fakes or initiated them. Regardless, brands should realize they’re now being watched, and users are judging the legitimacy of their social channels. Use one of any number of tools available to assess and clean out fake Likes and followers so that your numbers are as genuine as possible. And obviously, skip the “buying popularity” route of social marketing strategy. It doesn’t work and it gets you busted…a losing combination.

    Read the article

  • The Red Gate Guide to SQL Server Team based Development Free e-book

    - by Mladen Prajdic
    After about 6 months of work, the new book I've coauthored with Grant Fritchey (Blog|Twitter), Phil Factor (Blog|Twitter) and Alex Kuznetsov (Blog|Twitter) is out. They're all smart folks I talk to online and this book is packed with good ideas backed by years of experience. The book contains a good deal of information about things you need to think of when doing any kind of multi person database development. Although it's meant for SQL Server, the principles can be applied to any database platform out there. In the book you will find information on: writing readable code, documenting code, source control and change management, deploying code between environments, unit testing, reusing code, searching and refactoring your code base. I've written chapter 5 about Database testing and chapter 11 about SQL Refactoring. In the database testing chapter (chapter 5) I cover why you should test your database, why it is a good idea to have a database access interface composed of stored procedures, views and user defined functions, what and how to test. I talk about how there are many testing methods like black and white box testing, unit and integration testing, error and stress testing and why and how you should do all those. Sometimes you have to convince management to go for testing in the development lifecycle so I give some pointers and tips how to do that. Testing databases is a bit different from testing object oriented code in a way that to have independent unit tests you need to rollback your code after each test. The chapter shows you ways to do this and also how to avoid it. At the end I show how to test various database objects and how to test access to them. In the SQL Refactoring chapter (chapter 11) I cover why refactor and where to even begin refactoring. I also who you a way to achieve a set based mindset to solve SQL problems which is crucial to good SQL set based programming and a few commonly seen problems to refactor. These problems include: using functions on columns in the where clause, SELECT * problems, long stored procedure with many input parameters, one subquery per condition in the select statement, cursors are good for anything problem, using too large data types everywhere and using your data in code for business logic anti-pattern. You can read more about it and download it here: The Red Gate Guide to SQL Server Team-based Development Hope you like it and send me feedback if you wish too.

    Read the article

  • Java in Flux: Utopia or Deuteranopia?

    - by Tori Wieldt
    What a difference a year makes, indeed. Steve Harris, Senior VP, App Server Dev, Oracle and Adam Messinger, VP, Fusion Middleware Group, Oracle presented an informative keynote at the TheServerSide Java Symposium today. With a title "Java in Flux: Utopia or Deuteranopia?" you know things are going to be interesting (see Aeon Flux if you don't get the title reference).What a YearThey started with a little background, explaining that the reactions to Oracle's acquisition of Sun (and therefore Java) one year ago varied greatly, from "Freak Out!" to "Don't Panic." From the Oracle perspective, being the steward of and key contributor to Java requires a lot of sausage making.  They admitted to Oracle's fair share of Homer Simpson-esque "D'oh" moments in the past year, which was complicated by Oracle's communication style.   "Oracle has a tradition has a saying a few things and sticking by then, in contrast to Sun who was much more open," Adam explained. "We laid out the Java roadmap and are executing on it, and we hope that speaks to our commitment."Java SEAdam talked about having a long term perspective on the Java language (20+ years), letting ideas mature in more experimental languages, then bringing them into Java. Current priorities include: JVM convergence (getting the best features of JRockit into Hotspot); support of parallel/multi-core programming, and of course, all the improvements in JDK7. The JDK7 Developer Preview is underway (please download now and report bugs!). The Oracle development team is also working on Lambda and modularity (Jigsaw) for SE 8. Less certain, but also under discussion are improvements for Java SE 9. Adam is thinking of it as a "back to basics" release. He mentioned reworking JNI, improving data integration and improved device support.Java EE To provide context about Java EE, Steve said Java EE was great at getting businesses on the internet. The success of Java EE resulted in an incredible expansion of the middleware marketplace for developers and vendors.  But with success, came more. Java EE kept piling on capabilities, but that created excess baggage.  Doing simple things was no longer so simple. That's where Java community is so valuable: "When Java EE was too complex and heavyweight, many people were happy to tell us what we were doing wrong and popularize solutions," Steve explained. Because of that feedback, the Java EE teams focused on making things simple again: POJOs and annotations, and leveraging changes in Java SE.  Steve said that "innovation doesn't happen in expert groups, it happens on the ground where developers are solving problems," and platform stewards need to pay attention and take advantage of changes that are taking place.Enter the Cloud "Developers are restless, they want cloud functionality from their own IT dept" Steve explained. With the cloud, the scope of problem has expanded to include the data center itself, with multiple tenants. To move forward, existing APIs in Java EE need to be updated to be tenant-aware, service-enabled, and EE needs to support various styles of deployment. The goal is to get all that done in Java EE 8.Adam questioned Steve about timing and schedule. "Yes, the schedule is aggressive, but it'll work" Steve said. Then Adam asked about modularization. If Java SE 8 comes out at the end of 2012, when can Java EE deliver modularization? Steve suggested that key stakeholders can come with up some pre-SE 8 agreement on how to expose the metadata about modules. He then alluded to Mark Reinhold and John Duimovich's keynote at EclipseCON next week. Stay tuned.Evil Master PlanIn conclusion, Adam finally admitted to Oracle's Evil Master Plan: 1) Invest in and improve Java SE and EE 2) Collaborate with the community 3) Broaden the marketplace for Java development. Bwaaaaaaaaahahaha! <rubs hands together>Key LinksJDK7 Developer Preview  http://jdk7.java.net/preview/Oracle Technology Network http://www.oracle.com/technetwork/java/index.htmlTheServerSide Java Symposium  http://javasymposium.techtarget.com/"Utopia or Deuteranopia?" http://en.wikipedia.org/wiki/Aeon_Flux

    Read the article

  • Projected Results: Sound project management practices, combined with a complete technology platform, have an immediate and lasting impact on an organization’s bottom line.

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Article By: Alan Joch, is a business and technology writer who specializes in enterprise applications, cloud computing, mobile computing, and the Web. It’s no secret that complex, large-scale projects need close management controls to ensure that they’re delivered on time and on budget. But now there’s growing evidence that failing to meet these goals can have far-reaching consequences, not only for the reputations and value of individual organizations but also for the tenure of their top executives. Government watchdogs forced one large contractor to suspend a multibillion-dollar defense program—and delay payment receipts—until a better management system was launched to more accurately track spending, project milestones, and other fundamental metrics. Significant delays in the opening of the £4.3 billion Terminal 5 at Heathrow Airport impaired an airline’s operations and contributed to a drop in its share prices. These real-world examples are noteworthy because of the huge financial risks they created. They’re also far from being isolated cases. Research by the Economist Intelligence Unit found that only 11 percent of companies claimed they delivered expected ROI on major capital projects 90 percent of the time or more. In addition, 12 percent of respondents said they achieved planned ROI less than half the time. According to Phil Thornton, lead consultant at the analyst firm Clarity Economics, the numbers demonstrate obvious challenges related to managing risks, accurately predicting ROI, and consistently delivering bottom-line growth for major capital investments “Portfolio management is a path to improve your organization’s competitive advantage. It helps make sure your organization is investing in the right things and not spending its time on things that are not delivering the intended results for the firm.” Read the full article here

    Read the article

  • 503.1 Service Unavailable Error Resolution

    - by Lee Brandt
    I was having a hell of a time tonight with my IIS on my development laptop. I don’t remember doing anything to change the IIS settings. I don’t use IIS that much on my dev machine. Usually Cassini is enough for testing my development efforts but tonight I needed to replicate a problem that seems to stem from x86 v x64 mismatch, so I went to create an IIS site pointed to my dev folder. When I did, I got a “503.1 Service Unavailable Error”. First thing I did is go over all my setting to make sure I didn’t screw something up when I set up the site. It was pointing to the right place, and the app pool settings seemed to be alright. However, when I got the 503.1 error and went back to my app pool list, I saw that the app pool I was using was stopped again. I must’ve started and ran it a dozen times to verify that I wasn’t seeing things. After having a colleague look at it and not finding an answer, I started poking around Google. I cam across a post from Phil Haack about the same error. His fix was not mine, however. When I ran his command on the CLI, I didn’t see the reserved routes for HTTP.SYS there. Finally, I looked in the event viewer (where I should have looked as soon as I saw that my app pool was stopping) and saw an error in there. For the IIS-W3SVC-WP Source I saw: The worker process for application pool 'DefaultAppPool' encountered an error 'Cannot read configuration file due to insufficient permissions ' trying to read configuration data from file '\\?\C:\Windows\Microsoft.NET\Framework64\v4.0.30319\CONFIG\machine.config', line number '0'. The data field contains the error code. So I went to that path and saw a little lock on the file icon. I opened up the security tab for file properties and saw that I was missing the IIS_IUSRS group. On a machine that was working correctly, I verified that it indeed had the IIS_IUSRS group set to Read and Read & Execute allowed. So I set mine up the same and voila! Hopefully this helps somebody else, too.

    Read the article

  • Hype and LINQ

    - by Tony Davis
    "Tired of querying in antiquated SQL?" I blinked in astonishment when I saw this headline on the LinqPad site. Warming to its theme, the site suggests that what we need is to "kiss goodbye to SSMS", and instead use LINQ, a modern query language! Elsewhere, there is an article entitled "Why LINQ beats SQL". The designers of LINQ, along with many DBAs, would, I'm sure, cringe with embarrassment at the suggestion that LINQ and SQL are, in any sense, competitive ways of doing the same thing. In fact what LINQ really is, at last, is an efficient, declarative language for C# and VB programmers to access or manipulate data in objects, local data stores, ORMs, web services, data repositories, and, yes, even relational databases. The fact is that LINQ is essentially declarative programming in a .NET language, and so in many ways encourages developers into a "SQL-like" mindset, even though they are not directly writing SQL. In place of imperative logic and loops, it uses various expressions, operators and declarative logic to build up an "expression tree" describing only what data is required, not the operations to be performed to get it. This expression tree is then parsed by the language compiler, and the result, when used against a relational database, is a SQL string that, while perhaps not always perfect, is often correctly parameterized and certainly no less "optimal" than what is achieved when a developer applies blunt, imperative logic to the SQL language. From a developer standpoint, it is a mistake to consider LINQ simply as a substitute means of querying SQL Server. The strength of LINQ is that that can be used to access any data source, for which a LINQ provider exists. Microsoft supplies built-in providers to access not just SQL Server, but also XML documents, .NET objects, ADO.NET datasets, and Entity Framework elements. LINQ-to-Objects is particularly interesting in that it allows a declarative means to access and manipulate arrays, collections and so on. Furthermore, as Michael Sorens points out in his excellent article on LINQ, there a whole host of third-party LINQ providers, that offers a simple way to get at data in Excel, Google, Flickr and much more, without having to learn a new interface or language. Of course, the need to be generic enough to deal with a range of data sources, from something as mundane as a text file to as esoteric as a relational database, means that LINQ is a compromise and so has inherent limitations. However, it is a powerful and beautifully compact language and one that, at least in its "query syntax" guise, is accessible to developers and DBAs alike. Perhaps there is still hope that LINQ can fulfill Phil Factor's lobster-induced fantasy of a language that will allow us to "treat all data objects, whether Word files, Excel files, XML, relational databases, text files, HTML files, registry files, LDAPs, Outlook and so on, in the same logical way, as linked databases, and extract the metadata, create the entities and relationships in the same way, and use the same SQL syntax to interrogate, create, read, write and update them." Cheers, Tony.

    Read the article

  • Where can you find the Oracle Applications User Experience team in the next several months?

    - by mvaughan
    By Misha Vaughan, Applications User ExperienceNovember is one of my favorite times of year at Oracle. The blast of OpenWorld work is over, and it’s time to get down to business and start taking our messages and our work on the road out to the user groups. We’re in the middle of planning all of that right now, so we decided to provide a snapshot of where you can see us and hear about the Oracle Applications User Experience – whether it’s Fusion Applications, PeopleSoft, or what we’re planning for the next-generation of Oracle Applications.On the road with Apps UX...In December, you can find us at UKOUG 2012 in Birmingham, UK: UKOUG, UK Oracle User Group Conference 2012?December 3 – 5, 2012?ICC, Birmingham, UKIn March, we will be at Alliance 2013 in Indianapolis, and our fingers are crossed for OBUG Connect 2013 in Antwerp:? Alliance 2013March 17 - 20, 2013 ?Indianapolis, IndianaOBUG Benelux Connect 2013?March 26, 2013?Antwerp, Belgium?? In April, you will see us at COLLABORATE13 in Denver:? Collaborate13April 7 - April 11, 2013 ?Denver, Colorado?? And in June, we round out the kick-off to summer at OHUG 2013 in Dallas and Kscope13 in New Orleans:? OHUG 2013June 9 -13, 2013?Dallas, Texas ODTUG Kscope13?June 23-27, 2013 ?New Orleans, LA? The Labs & DemosAs always, a hallmark of our team is our mobile usability labs. If you haven’t seen them, they are a great way for customers and partners to get a peek at what Oracle is working on next, and a chance for you to provide your candid perspective. Based on the interest and enthusiasm from customers last year at Collaborate, we are adding more demo-stations to our user group presence in the year ahead. If you want to see some of the work we are doing first-hand but don’t have a lot of time, the demo stations are a great way to get a quick update on the latest wow-factor we are researching. I can promise that you will see whatever we think is new and interesting at the demo stations first. Oracle OpenWorld 2012 Apps UX DemostationFor Applications DevelopersMore and more, I get asked the question, “How do I build an application that looks like a Fusion?” My answer is Fusion Applications Design Patterns. You can find out more about how Fusion Applications developers can leverage ADF and the user experience best practices we developed for Fusion at sessions lead by Ultan O’Broin, Director of Global User Experience, in the year ahead. Ultan O'Broin, On Fusion Design Patterns Building mobile applications are also top of mind these days. If you want to understand how Oracle is approaching this strategy, check out our session on Mobile user experience design patterns with Mobile ADF.  In many cases, this will be presented by Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences, and in a few cases our ever-ready traveler Ultan O’Broin will be on deck. Lynn Rampoldi-Hnilo, on Mobile User Experience Design PatternsApplications User ExperiencesFusion Applications continues to evolve, and you will see the new face of Fusion Applications at our executive sessions in the year ahead, which are led by vice president Jeremy Ashley or a hand-picked presenter, such as one of our Fusion User Experience Advocates.  Edward Roske, CEO InterRel Consulting & Fusion User Experience AdvocateAs always, our strategy is to take our lessons learned and spread them across the Applications product lines. A great example is the enhancements coming in the PeopleSoft user experience, which you can hear about from Harris Kravatz, Senior Manager, PeopleSoft User Experience. Fusion Applications ExtensibilityWe can’t talk about Fusion Applications without talking about how to make it look like your business. If tailoring Fusion applications is a question in your mind, and it should be, you should hit one of these sessions. These sessions will be lead by our own Killian Evers, Senior Director, Tim Dubois, User Experience Architect, and some well-trained Fusion User Experience Advocates.Find out moreIf you want to stay on top of where and when we will be, you can always sign up for our newsletter or check out the events page of usableapps.

    Read the article

  • ArchBeat Facebook Friday: Top 10 Posts - August 15-21, 2014

    - by Bob Rhubart-Oracle
    As hot as molten rock? Not quite. But among the 5,313 fans of the OTN ArchBeat Facebook Page these Top 10 items were the hottest over the past seven days, August 15-21, 2014. Oracle BPM 12c Gateways (Part 1 of 5): Exclusive Gateway | Antonis Antoniou Oracle ACE Associate Antonis Antoniou begins a five-part series with a look at In the gateway control flow components in Oracle BPM and how they can be used to process flow. Slicing the EDG: Different SOA Domain Configurations | Antony Reynolda Antony Reynolds introduces three different configurations for a SOA environment and identifies some of the advantages for each. How to introduce DevOps into a moribund corporate culture | ZDNet Confused about DevOPs? This post from ZDNet's Joe McKendrick -- which includes insight from Phil Whelan -- just might clear some of the fog. Oracle Identity Manager Role Management With API | Mustafa Kaya Mustafa Kaya shares some examples of role management using the Oracle Identity Management API. Podcast: Redefining Information Management Architecture Oracle Enterprise Architect Andrew Bond joins Oracle ACE Directors Mark Rittman and Stewart Bryson for a conversation about their collaboration on a new Oracle Information Management Reference Architecture. WebCenter Sites Demo Integration with Endeca Guided Search | Micheal Sullivan A-Team solution architect Michael Sullivan shares the details on a demo that illustrates the viability of integrating WebCenter Sites with Oracle Endeca. Wearables in the world of enterprise applications? Yep. Oh yeah, wearables are a THING. Here's a look at how the Oracle Applications User Experience team has been researching wearables for inclusion in your future enterprise applications. Getting Started With The Coherence Memcached Adaptor | David Felcey Let David Felcey show you how to configure the Coherence Memcached Adaptor, and take advantage of his simple PHP example that demonstrates how Memecached clients can connect to a Coherence cluster. OTN Architect Community Newsletter - August Edition A month's worth of hot stuff, all in one spot. Featuring articles on Java, Coherence, WebLogic, Mobile and much more. 8,853 Conversations About Oracle WebLogic Do you have a question about WebLogic? Do you have an answer to a question about WebLogic? You need to be here.

    Read the article

  • NuGet JustMock

    - by mehfuzh
    As most of us already know JustMock got  a free edition. The free edition is not a stripped down of the features of the full edition but I would rather say its a strip down of the type you can mock. Technically, free version runs on  proxy as full version runs on proxy + profiler. In full version, It switches to profiler when you are mocking final methods or sealed class or anything else that can not be done using inheritance. Like in full version you can mock non public methods , in free version you can still do it but it has to be virtual for protected or must be done through InternalsVisibleTo attribute for internal virtual methods (If you have access to the source and can apply the attribute). Now, you can get a copy of free edition from the product page. Install it and off you go. But it is also exposed to NuGet. Those of you are not familiar with NuGet (that will be odd). But still NuGet is the centralized package manager from Microsoft that cuts the workflow of manual inclusion of  libraries in your project. I think NuGet in future will limit the scope of  “.vsi” packages and installers because of its ease (except in some cases). Its similar to ruby gems. In ruby, virtually you can install any library in this way “gems  install <target_library>” and you are off to go. It will check the dependencies, install them or less prompt with the steps you need to do.   Now sticking to the post, to get started you first need to install NuGet package manager. Once you have completed the step pressing “Ctrl + W, Ctrl + Z” it will bring up an console like one below:   Once you are here, you just have to type “install-package justmock” Next, it will should print the confirmation when the installation is complete: Moving to visual studio solution explorer, you will now see:   Finally, NuGet is still in its early ages and steps that are shown here may not remain the same in coming releases, but feel free to enjoy what is out there right now. Regarding JustMock free edition, there is a nice post by Phil Japikse at Introducing JustMock Free Edition. I think its worth checking if not already.   Have fun and happy holidays!

    Read the article

  • VS2010 Launch Presentations

    Last week I was in Vegas to present at the DevConnections / VS2010 Launch event.  The show was well-attended and everybody I spoke to agreed it was educational and enjoyable.  My three talks were all on Wednesday, 14 April 2010, including one at 8am for which I was impressed to see a large turnout in attendance.   Pragmatic ASP.NET Tips, Tricks, and Tools My first session was on tips, tricks, and tools for ASP.NET developers.  This is a talk Ive given in past years, but which I refine every time.  I usually like to have a full session to devote to tools, and a separate talk just for Tips and Tricks, but for this show I was only given the one 75-minute slot, so I had to cut some materials to make things fit.  The talk went well, all the demos work, and the attendees seemed to enjoy it, and I like giving it, so hopefully I can continue to present on this topic in future DevConnections shows. Download the ASP.NET Tips, Tricks, and Tools slides and demos.   Whats New in ASP.NET MVC 2 My second talk of the day followed immediately after the Tips and Tricks talk, and was a brand new talk for me.  I have to throw out a thank-you to Phil for letting me see his MIX slide deck before he gave his talk, as that was a big help.  The official whats new document online is also worth checking out if youre interested in this subject.  Download the Whats New in ASP.NET MVC 2 slides and demos.   SOLIDify Your ASP.NET MVC 2 Application Just because youre using a ASP.NET MVC doesnt mean your code cant still end up being a big ball of mud.  This session describes a number of principles of software design that can help ensure applications remain loosely-coupled and malleable even as they age and increase in features and complexity.  This was my last talk of the day and did have one minor demo failure involving a database constraint.  Ive given this talk many times before, and in this case I had to fit it into a 60-minute timeslot, so Im not sure I had quite enough time to drive home all of the concepts to everyone in the audience.  That said, I did hear a number of positive comments on how the talk went, so thats encouraging. Download the SOLIDify Your ASP.NET MVC 2 Application slides and demos.   In my sessions, I promised to have these posted by the end of the weekend theyre going up at 10pm Sunday night (my time) 2 hours to spare!  Enjoy! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

    Read the article

  • Data Model Dissonance

    - by Tony Davis
    So often at the start of the development of database applications, there is a premature rush to the keyboard. Unless, before we get there, we’ve mapped out and agreed the three data models, the Conceptual, the Logical and the Physical, then the inevitable refactoring will dog development work. It pays to get the data models sorted out up-front, however ‘agile’ you profess to be. The hardest model to get right, the most misunderstood, and the one most neglected by the various modeling tools, is the conceptual data model, and yet it is critical to all that follows. The conceptual model distils what the business understands about itself, and the way it operates. It represents the business rules that govern the required data, its constraints and its properties. The conceptual model uses the terminology of the business and defines the most important entities and their inter-relationships. Don’t assume that the organization’s understanding of these business rules is consistent or accurate. Too often, one department has a subtly different understanding of what an entity means and what it stores, from another. If our conceptual data model fails to resolve such inconsistencies, it will reduce data quality. If we don’t collect and measure the raw data in a consistent way across the whole business, how can we hope to perform meaningful aggregation? The conceptual data model has more to do with business than technology, and as such, developers often regard it as a worthy but rather arcane ceremony like saluting the flag or only eating fish on Friday. However, the consequences of getting it wrong have a direct and painful impact on many aspects of the project. If you adopt a silo-based (a.k.a. Domain driven) approach to development), you are still likely to suffer by starting with an incomplete knowledge of the domain. Even when you have surmounted these problems so that the data entities accurately reflect the business domain that the application represents, there are likely to be dire consequences from abandoning the goal of a shared, enterprise-wide understanding of the business. In reading this, you may recall experiences of the consequence of getting the conceptual data model wrong. I believe that Phil Factor, for example, witnessed the abandonment of a multi-million dollar banking project due to an inadequate conceptual analysis of how the bank defined a ‘customer’. We’d love to hear of any examples you know of development projects poleaxed by errors in the conceptual data model. Cheers, Tony

    Read the article

  • Rails paginate array items one-by-one instead of page-by-page

    - by hnovick
    Hi Guys, I have a group of assets, let's call them "practitioners". I'm displaying these practitioners in the header of a calendar interface. There are 7 columns to the calendar. 7 columns = 7 practitioners per view/page. Right now: if the first page shows you practitioners 1-7, when you go the next page you will see practitioners 8-15, next page 16-23, etc. etc. i am wondering how to page the practitioners so that if the first page shows you practitioners 1-7, the next page will show you practitioners 2-8, then 3-9, etc. etc. i would greatly appreciate any help you can offer. here is the rails code i am working with. best regards, harris novick # get the default sort order sort_order = RESOURCE_SORT_ORDER # if we've been given asset ids, start our list with them unless params[:asset_ids].blank? params[:asset_ids] = params[:asset_ids].values unless params[:asset_ids].is_a?(Array) sort_order = "#{params[:asset_ids].collect{|id| "service_provider_resources.id = #{id} DESC"}.join(",")}, #{sort_order}" end @asset_set = @provider.active_resources(:include => {:active_services => :latest_approved_version}).paginate( :per_page => RESOURCES_IN_DAY_VIEW, :page => params[:page], :order => sort_order )

    Read the article

  • NGINX MIME TYPE

    - by justanotherprogrammer
    I have my nginx conf file so that when ever a mobile device visits my site the url gets rewritten to m.mysite.com I did it by adding the following set $mobile_rewrite do_not_perform; if ($http_user_agent ~* "android.+mobile|avantgo|bada\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od)|iris|kindle|lge |maemo|midp|mmp|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\/|plucker|pocket|psp|symbian|treo|up\.(browser|link)|vodafone|wap|windows (ce|phone)|xda|xiino") { set $mobile_rewrite perform; } if ($http_user_agent ~* "^(1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\-(n|u)|c55\/|capi|ccwa|cdm\-|cell|chtm|cldc|cmd\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\-s|devi|dica|dmob|do(c|p)o|ds(12|\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\-|_)|g1 u|g560|gene|gf\-5|g\-mo|go(\.w|od)|gr(ad|un)|haie|hcit|hd\-(m|p|t)|hei\-|hi(pt|ta)|hp( i|ip)|hs\-c|ht(c(\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\-(20|go|ma)|i230|iac( |\-|\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\/)|klon|kpt |kwc\-|kyo(c|k)|le(no|xi)|lg( g|\/(k|l|u)|50|54|e\-|e\/|\-[a-w])|libw|lynx|m1\-w|m3ga|m50\/|ma(te|ui|xo)|mc(01|21|ca)|m\-cr|me(di|rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\-2|po(ck|rt|se)|prox|psio|pt\-g|qa\-a|qc(07|12|21|32|60|\-[2-7]|i\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\-|oo|p\-)|sdk\/|se(c(\-|0|1)|47|mc|nd|ri)|sgh\-|shar|sie(\-|m)|sk\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\-|v\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\-|tdg\-|tel(i|m)|tim\-|t\-mo|to(pl|sh)|ts(70|m\-|m3|m5)|tx\-9|up(\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|xda(\-|2|g)|yas\-|your|zeto|zte\-)") { set $mobile_rewrite perform; } if ($mobile_rewrite = perform) { rewrite ^ http://m.mywebsite.com redirect; break; } I got it from http://detectmobilebrowsers.com/ IT WORKS.But none of my images/js/css files load only the HTML. And I know its the chunk of code I mentioned above because when I remove it and visit m.mywebsite.com from my mobile device everything loads up.So this bit of code does SOMETHING to my css/img/js MIME TYPES. I found this out through the the console error messages from safari with the user agent set to iphone. text.cssResource interpreted as stylesheet but transferred with MIME type text/html. 960_16_col.cssResource interpreted as stylesheet but transferred with MIME type text/html. design.cssResource interpreted as stylesheet but transferred with MIME type text/html. navigation_menu.cssResource interpreted as stylesheet but transferred with MIME type text/html. reset.cssResource interpreted as stylesheet but transferred with MIME type text/html. slide_down_panel.cssResource interpreted as stylesheet but transferred with MIME type text/html. myrealtorpage_view.cssResource interpreted as stylesheet but transferred with MIME type text/html. head.jsResource interpreted as script but transferred with MIME type text/html. head.js:1SyntaxError: Parse error isaac:208ReferenceError: Can't find variable: head mrp_home_icon.pngResource interpreted as image but transferred with MIME type text/html. M_1_L_289_I_499_default_thumb.jpgResource interpreted as image but transferred with MIME type text/html. M_1_L_290_I_500_default_thumb.jpgResource interpreted as image but transferred with MIME type text/html. M_1_default.jpgResource interpreted as image but transferred with MIME type text/html. default_listing_image.pngResource interpreted as image but transferred with MIME type text/html. here is my whole nginx conf file just incase... worker_processes 1; events { worker_connections 1024; } http { include mime.types; include /etc/nginx/conf/fastcgi.conf; default_type application/octet-stream; sendfile on; keepalive_timeout 65; #server1 server { listen 80; server_name mywebsite.com www.mywebsite.com ; index index.html index.htm index.php; root /srv/http/mywebsite.com/public; access_log /srv/http/mywebsite.com/logs/access.log; error_log /srv/http/mywebsite.com/logs/error.log; #---------------- For CodeIgniter ----------------# # canonicalize codeigniter url end points # if your default controller is something other than "welcome" you should change the following if ($request_uri ~* ^(/main(/index)?|/index(.php)?)/?$) { rewrite ^(.*)$ / permanent; } # removes trailing "index" from all controllers if ($request_uri ~* index/?$) { rewrite ^/(.*)/index/?$ /$1 permanent; } # removes trailing slashes (prevents SEO duplicate content issues) if (!-d $request_filename) { rewrite ^/(.+)/$ /$1 permanent; } # unless the request is for a valid file (image, js, css, etc.), send to bootstrap if (!-e $request_filename) { rewrite ^/(.*)$ /index.php?/$1 last; break; } #---------------------------------------------------# #--------------- For Mobile Devices ----------------# set $mobile_rewrite do_not_perform; if ($http_user_agent ~* "android.+mobile|avantgo|bada\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od)|iris|kindle|lge |maemo|midp|mmp|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\/|plucker|pocket|psp|symbian|treo|up\.(browser|link)|vodafone|wap|windows (ce|phone)|xda|xiino") { set $mobile_rewrite perform; } if ($http_user_agent ~* "^(1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\-(n|u)|c55\/|capi|ccwa|cdm\-|cell|chtm|cldc|cmd\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\-s|devi|dica|dmob|do(c|p)o|ds(12|\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\-|_)|g1 u|g560|gene|gf\-5|g\-mo|go(\.w|od)|gr(ad|un)|haie|hcit|hd\-(m|p|t)|hei\-|hi(pt|ta)|hp( i|ip)|hs\-c|ht(c(\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\-(20|go|ma)|i230|iac( |\-|\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\/)|klon|kpt |kwc\-|kyo(c|k)|le(no|xi)|lg( g|\/(k|l|u)|50|54|e\-|e\/|\-[a-w])|libw|lynx|m1\-w|m3ga|m50\/|ma(te|ui|xo)|mc(01|21|ca)|m\-cr|me(di|rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\-2|po(ck|rt|se)|prox|psio|pt\-g|qa\-a|qc(07|12|21|32|60|\-[2-7]|i\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\-|oo|p\-)|sdk\/|se(c(\-|0|1)|47|mc|nd|ri)|sgh\-|shar|sie(\-|m)|sk\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\-|v\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\-|tdg\-|tel(i|m)|tim\-|t\-mo|to(pl|sh)|ts(70|m\-|m3|m5)|tx\-9|up(\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|xda(\-|2|g)|yas\-|your|zeto|zte\-)") { set $mobile_rewrite perform; } if ($mobile_rewrite = perform) { rewrite ^ http://m.mywebsite.com redirect; #rewrite ^(.*)$ $scheme://mywebsite.com/mobile/$1; #return 301 http://m.mywebsite.com; #break; } #---------------------------------------------------# location / { index index.html index.htm index.php; } error_page 500 502 503 504 /50x.html; location = /50x.html { root html; } location ~ \.php$ { try_files $uri =404; fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; fastcgi_param PATH_INFO $fastcgi_script_name; include /etc/nginx/conf/fastcgi_params; } }#sever1 #server 2 server { listen 80; server_name m.mywebsite.com; index index.html index.htm index.php; root /srv/http/mywebsite.com/public; access_log /srv/http/mywebsite.com/logs/access.log; error_log /srv/http/mywebsite.com/logs/error.log; #---------------- For CodeIgniter ----------------# # canonicalize codeigniter url end points # if your default controller is something other than "welcome" you should change the following if ($request_uri ~* ^(/main(/index)?|/index(.php)?)/?$) { rewrite ^(.*)$ / permanent; } # removes trailing "index" from all controllers if ($request_uri ~* index/?$) { rewrite ^/(.*)/index/?$ /$1 permanent; } # removes trailing slashes (prevents SEO duplicate content issues) if (!-d $request_filename) { rewrite ^/(.+)/$ /$1 permanent; } # unless the request is for a valid file (image, js, css, etc.), send to bootstrap if (!-e $request_filename) { rewrite ^/(.*)$ /index.php?/$1 last; break; } #---------------------------------------------------# location / { index index.html index.htm index.php; } error_page 500 502 503 504 /50x.html; location = /50x.html { root html; } location ~ \.php$ { try_files $uri =404; fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; fastcgi_param PATH_INFO $fastcgi_script_name; include /etc/nginx/conf/fastcgi_params; } }#sever2 }#http I could just detect the mobile browsers with php or javascript but i need to make the detection at the server level so that i can use the 'm' in m.mywebsite.com as a flag in my controllers (codeigniter) to serve up the right view. I hope someone can help me! Thank you!

    Read the article

  • Replace text with spaces in MySQL

    - by javipas
    I'm trying to do a global replace of search in my database, which has a lot of articles with a double carriage return because of this code: <p> </p> I'd like to replace this in my WordPress blog so instead of that appears... nothing, and so I can delete the CR. I've tried this on my database UPDATE wp_posts set post_content = replace (post_content,'<p> </p>',''); but didn't work. Why? Do I have to add special thinks to consider the space between the <p>and the</p>? Mmm. Good points, both Jon Angliss and Wim. Jon, as you could have guessed, the database shows no entries with that text string. So there's something going on inside the post_content field. Wim, the famous   was replaced previously, but there are still hundreds of posts that for some reason have something different between the p and the /p tags. I've done a search of one of the posts with this error: mysql> select * from wp_posts where post_title like '%3DVisionLive%'; And looking in the wp_content field, this is a little piece of the post: Phil Eisler, responsable de la divisi?n 3D Vision.?</p> <p>?</p> <p>Este portal ser? por tanto No spanish tilde (accent) shown on the terminal, and instead of an space there's a quotation mark between the p and the /p tags. I've tried to replace <p>?</p>, but again, no results. There's some character (or several) there, but I don't know how to discover that. Maybe it's the character set of my terminal, but I've accessed the database from phpmyadmin and in that case there's a space character between the p and the /p. Weird.

    Read the article

  • Setting up MySQL Linux slave with a Windows master

    - by philwilks
    I'm running a MySQL 5.0 database server on Windows Server 2008. The total size of the database is about 1Gb. I make daily backups, but I'd like to step up to having a slave server for extra protection. My thinking was that I wouldn't need the expense of a Windows machine to do this, and a Linux "cloud server" from RackSpace would do the job well for quite a low cost. However I have little experience with Linux, so I have a few questions... Does this sound like a good idea? Is there anything wrong with linking Windows and Linux MySQL servers? Does Linux have the equivalent of Remote Desktop Connection? If so can I use this from a Windows machine? Would a particular Linux distro be well suited to this task? RackSpace offer ArchLinux, CentOS, Debian, Fedora and Ubuntu. My immediate thinking is to go with Ubuntu as I've heard it's more friendly for people coming from a Windows background. Any comments you have would be very appreciated! Phil

    Read the article

  • Ubuntu 10.04 on virtualbox gives error: Target filesystem doesn't have /sbin/init \ No init found. Try passing init= bootarg

    - by Philip
    I'm a linux newbie and the only reason I have it installed is so I can stop having Windows incompatibility issues with Ruby on Rails. Having said that, it sure has been nice, and much faster, and I don't think I'll be doing any Winrails stuff anytime soon. So I created a virtualmachine using virtualbox and have had ubuntu on it for the last 3 weeks. Recently ubuntu asked if it could update a few things, I clicked 'ok'. Now it won't boot and I get this error: *mount: mounting /dev on /root/dev failed: No such file or directory mount: mounting /sys on /root/sys failed: No such file or directory ... Target filesystem doesn't have /sbin/init. No init found. Try passing init= bootarg BusyBox v1.13.3... (initramfs) _ * So I cruised the forums and there are a variety of solutions, but they all have to do with booting from the live cd. (which I assume is the ISO image I used to install ubuntu in the first place). But when I boot from that CD, it just hangs on the ubuntu screen, and the little dots keep cycling white to red, but it hung there for an hour so I think it was stuck. Not sure what I can do; can I do anything from the busybox shell (or whatever that is) to fix things? The thing is, it took about 10 hours to get everything the way I needed with all the gems and whatnot. And I didn't really write down what I tweaked, and I'm middle aged, so all that information has leaked out by now and I don't want to do it again. I'd really like to repair my existing install. One question you might have is, is there something wrong with the ISO? I don't think so, because I made a new virtual machine and used that same iso file to install a fresh ubuntu. Any help much appreciated. Phil

    Read the article

  • How can I change how OS X's 'say' command pronounces a word?

    - by jwhitlock
    OS X's say command is useful for some tasks (such as Skype's 'notify me when a contact comes online), but it is pronouncing some names incorrectly. Is there a way to teach say to pronounce a word differently? For example, try: say "Hi, Joel Spolsky" The 'ol' sounds like 'ball' rather than 'old'. I'd like to add an exception that say "Pronounce Spolsky like this", rather than try to teach new linguistic rules. I bet there is a way since it can pronounce "iphone" as Apple wants. Update - After some research, here's what I've learned: Text-to-speech is split between turning the text to phonemes, and then the phonemes are turned into audio using a voice. Changing the voice doesn't effect the phonemes. The Speech Synthesis Manager has some functions for turning text to phonemes, and a method for registering a speech dictionary that will add new text-phoneme maps. However, Apple's speech dictionary must be in a binary form - I didn't find any plist XML. Using dtrace while running say, I found some interesting files opened in /System/Library/PrivateFrameworks/SpeechDictionary.framework/Resources. This is probably the speech dictionary, but they are all binary, except for Homophones, which is XML. Adding entries to Homophones does nothing - it is probably used in speech-to-text. They are also code signed by Apple - changing them may prevent some programs from working. PrefixDictionary CartNames CartLite SymbolDictionary Homophones There are ways to add text versions of application interface elements so VoiceOver works, a lot of which a developer gets for free, but there are tricky bits. The standard here appears to be to use a phonetic spelling as needed. My guesses are: say is a light layer of code on top of the Speech Synthesis Manager. It would be easy for the Apple devs to add a command line option to take the path to a speech dictionary plist for alternate phoneme mapping, but they didn't. It may be a useful open-source project to write a better say. Skype probably uses Speech Synthesis Manager directly, leaving no hooks to change the way my friend's names are pronounced, other than spelling them phonetically, which is silly. The easiest way to make a command line version of say is how JRobert suggested. Here's my quick implementation, using Doug Harris's spelling suggestion: #!/bin/sh echo $@ | tr '[A-Z]' '[a-z]' | sed "s/spolsky/spowlsky/g" | /usr/bin/say Finally, some fun command line stuff: # Apple is weird sqlite3 /System/Library/PrivateFrameworks/SpeechDictionary.framework/Resources/Tuples .dump # Get too much information about what files are being opened sudo dtrace -n 'syscall::open*:entry { printf("%s %s",execname,copyinstr(arg0)); }' # Just fun say -v bad "Joel Spolsky Spolsky Spolsky Spolsky Spolsky, Joel Spolsky Spolsky Spolsky Spolsky Spolsky" echo "scale=1000; 4*a(1)" | bc -l | say

    Read the article

  • The Oracle Retail Week Awards - in review

    - by user801960
    The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail. All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries. Winners 2012   The Market Force Customer Service Initiative of the Year Winner: Dixons Retail: Knowhow Highly Commended: Hughes Electrical: Digital Switchover     The Deloitte Employer of the Year Winner: Morrisons     Growing Retailer of the Year Winner: Hallett Retail - The Concessions People Highly Commended: Blue Inc     The TCC Marketing/Advertising Campaign of the Year Winner: Sainsbury's: Feed your Family for £50     The Brandbank Multichannel Retailer of the Year Winner: Debenhams Highly Commended: Halfords     The Ashton Partnership Product Innovation of the Year Winner: Argos: Chad Valley Highly Commended: Halfords: Private label bikes     The RR Donnelley Pure-play Online Retailer of the Year Winner: Wiggle     The Hitachi Consulting Responsible Retailer of the Year Winner: B&Q: One Planet Home     The CA Technologies Retail Technology Initiative of the Year Winner: Oasis: Argyll Street flagship launch with iPad PoS     The Premier Tax Free Speciality Retailer of the Year Winner: Holland & Barrett     Store Design of the Year Winner: Next Home and Garden, Shoreham, Sussex Highly Commended: Dixons Retail, Black concept store, Birmingham Bullring     Store Manager of the Year Winner: Ian Allcock, Homebase, Aylesford Highly Commended: Darren Parfitt, Boots UK, Melton Mowbray Health Centre     The Wates Retail Destination of the Year Winner: Westfield, Stratford     The AlixPartners Emerging Retail Leader of the Year Winner: Catriona Marshall, HobbyCraft, Chief Executive     The Wipro Retail International Retailer of the Year Winner: Apple     The Clarity Search Retail Leader of the Year Winner: Ian Cheshire, Chief Executive, Kingfisher     The Oracle Retailer of the Year Winner: Burberry     Outstanding Contribution to Retail Winner: Lord Harris of Peckham     Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.  

    Read the article

  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

    Read the article

  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

    Read the article

< Previous Page | 22 23 24 25 26 27 28 29 30  | Next Page >