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• BI&EPM in Focus June 2014

  - by Mike.Hallett(at)Oracle-BI&EPM

  Applications Webcast Centre – A Library of Discussion and Research for Best Practice: Achieving Reliable Planning, Budgeting and Forecasting Talent Analytics and Big Data – Is HR ready for the challenge Enterprise Data – The cost of non-quality Customers Josephine Niemiec from ADP talks about Oracle Hyperion Workforce Planning at Collaborate 2014 (link) Video Chris Nelms from Ameren talks about Oracle BI Spend and Procurement Analytics at Collaborate 2014 (link) Video Leggett & Platt Leverages Oracle Hyperion EPM and Demantra (link) Video Pella Corporation Accelerates Close Cycle by Cutting Time for Financial Consolidation from Three Days to Less Than One Day (link) Secretaría General de Administración de Justicia en España Enhances Citizen Services with Near-Real-Time Business Intelligence Gleaned from 500 Databases  (link) Bellco Credit Union Speeds Budget Development by 30%—Gains Insight into Specific Branch and Financial Product Profitability  (link)  Video QDQ media Speeds up Financial Reporting by 24x, Gains Business Agility, and Integrates Seamlessly into Corporate Accounting System  (link) Westfield Group Maximizes Shopping Mall Revenue, Shortens Year-End Financial Consolidation by 75%  (link)  IL&FS Transportation Networks Shortens Financial Consolidation and Reporting Cycle by Eight Days, Gains In-Depth Insight into Business Performance   (link) Angel Trains Optimizes Rail Operations for Purchasing, Sourcing, and Project Management to Meet Challenges of Evolving Rail Industry  (link) Enterprise Performance Management June 11, at Oracle Utrecht, NL: Morning session: Explore Planning and Budgeting in the Cloud (link) June 12, London: PureApps Presents: Best Practice Financial Consolidation and Reporting Workshop (link) July 3, Koln: Oracle Hyperion Business Analytics Roundtable (link) Blog: What's Your Tax Strategy? Automate the Operational Transfer Pricing Process (link) YouTube Video: Automate Tax Reporting with Oracle Hyperion Tax Provision (link) YouTube Video: Introducing Oracle Hyperion Planning’s Tablet Optimized Interface (link) OracleEPMWebcasts @ YouTube (link) Partner webcasts: Wednesday, 4 June, 5.00 GMT - Case Study:  Lessons Learned from Edgewater Ranzal's Internal Implementation of Oracle Planning & Budgeting Cloud Service (PBCS) - Learn more and register here! Thursday, 5 June, 4.00 GMT - Achieving Accountable Care Using Oracle Technology - Learn more and register here! Tuesday, 17 June, 4.00 GMT - Optimizing Performance for Oracle EPM Systems - Learn more and register here! Oracle University Blog: The Coolest Features Available with Oracle Hyperion 11.1.2.3 – Training from OU to help you to best use them (link) Support: Proactive Support: EPM Hyperion Planning 11.1.2.3.500 Using RMI Service [Blog] Proactive Support: Planning and Budgeting Cloud Service Videos (link) Planning and Budgeting Cloud Service (PBCS) 11.1.2.3.410 Patch Bundle [Doc ID 1670981.1] Hyperion Analytic Provider Services 11.1.2.2.106 Patch Set Update [Doc ID 1667350.1] Hyperion Essbase 11.1.2.2.106 Patch Set Update [Doc ID 1667346.1] Hyperion Essbase Administration Services 11.1.2.2.106 Patch Set Update [Doc ID 1667348.1] Hyperion Essbase Studio 11.1.2.2.106 Patch Set Update [Doc ID 1667329.1] Hyperion Smart View 11.1.2.5.210 Patch Set Update [Doc ID 1669427.1] Using HPCM, HSF or DRM Communities (link) Business Intelligence June 12, Birmingham, UK: Oracle Big Data at Work - Use Cases and Architecture (link) June 17, London: Oracle at Cloud & Big Data World Forums (link) June 17, Partner Webcast: Transform your Planning Capabilities with Peloton's CloudAccelerator for Oracle PBCS (link) June 19, London: Oracle at the Whitehall Media Big Data Analytics Conference and Exhibition (link) June 19, London: Partner Event - Agile BI Conference by Peak Indicators [link] June 25, Munich: Oracle Special Day auf der TDWI 2014 Konferenz (link) July 15, London: Oracle Endeca Information Discovery Workshop (link) July 16, London: BI Applications Workshop – Financial Analytics & Procurement Analytics (link) July 17, London: BI Applications Workshop – HR Analytics (link) Milan, Italy: L’Osservatorio Big Data Analytics & Business Intelligence with Politecnico di Milano (link) OBIA 11.1.1.8.1 - Now Available [Blog] What’s New in OBIA 11.1.1.8.1 [Blog] BI Blog: A closer look at Oracle BI Applications 11.1.1.8.1 release (link) Press Release: BI Applications Deliver Greater Insight into Talent and Procurement (link) Support Blog: OBIA 11.1.1.8.1 Upgrade Guide & Documentation (link) YouTube Video: Glenn Hoormann of Ludus talks to us about Oracle Business Intelligence and ERP at Collaborate 2014 (Link) YouTube Video: Performance Architects talks about key BI and Mobile trends, including Endeca at Collaborate 2014 (link) Big Data Blog: 3 Keys for Using Big Data Effectively for Enhanced Customer Experience (link) Big Data Lite Demo VM 3.0 Now Available on OTN BI Blog: Data Relationship Governance - Workflow in a Bottle (link) MDM Blog: Register for Product Data Management Weekly Cloudcasts (link) MDM Blog: Improve your Customer Experience with High Quality Information (link) MDM Blog: Big Data Challenges & Considerations (link) Oracle University: Oracle BI Applications 11g: Implementation using ODI (link) Proactive Support: Monthly Index [Blog] My Oracle Support: Partner Accreditation for Business Analytics Support [Blog] OBIEE 11g Test-to-Production (T2P) / Clone Procedures Guide [Blog] Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Configuring Expert Search in Communicator 14 and SharePoint 2010

  Communicator 14 provides functionality to be able to search for contacts not just by name, but by skill.  For example a customer service agent at an airline can search for other agents with Travel Advisory experience by typing the search criteria into the Communicator search box and performing a search by keyword.  The search results will return users who have specified that skill in their profile on their SharePoint My Site.  This is actually pretty easy to configure, Ill show you how. Create Search and People Search Results Pages in SharePoint Communicator 14 Expert Search works by using the SharePoint 2010 Search Service to search SharePoint for user profiles with matching keywords.  This requires that you have an Enterprise Search site in your site collection which includes the search service and also the People Results pages.  The easiest way to do this is to create a Search Center site in your site collection. Note: I get an error when trying to create an Enterprise Search site in a Team Site in the SharePoint 2010 RTM bits, so I created it as a site collection that is evident in the URLs you see below. In the screenshots below, you can see that the URL of the SharePoint search service in the Search site collection is http://sps2010/sites/search/_vti_bin/search.asmx, and the URL of the People Search Results page is http://sps2010/sites/Search/Pages/peopleresults.aspx. Point Communications Server 14 to Search and People Search Results Pages For Communicator 14 to be able to perform an Expert Search, you need to configure Communications Server 14 to point to the Search Service and People Search Results page URLs. From a server with the OCS Core bits installed, fire up the Communications Server Management Shell and type Get-CsClientPolicy. Scroll down to the bottom of the output, were interested in setting the values of: SPSearchInternalURL SPSearchExternalURL SPSearchCenterInternalURL SPSearchCenterExternalURL SPSearchInternalURL and SPSearchExternalURL correspond to the internal and external URLs of the SharePoint search service in the Search site collection, while SPSearchCenterInternalURL and SPSearchCenterExternalURL correspond to the internal and external URLs of the people search results pages. Well use the Communications Server Management Shell to set the values of these CS policy properties. For simplicity, Im only going to set the internal URLs here. Set-CsClientPolicy SPSearchInternalURL http://sps2010/sites/search/_vti_bin/search.asmx     -SPSearchCenterInternalURL http://sps2010/sites/Search/Pages/peopleresults.aspx Log out and back into Communicator.  You can verify that these settings were applied by running the Get-CsClientPolicy cmdlet again from the Communications Server Management Shell. However, theres another super-secret ninja trick to verify that the settings were applied: Find the Communicator icon in the Windows System Tray Hold down the Ctrl button Click (left) the Communicator icon in the Windows System Tray do not depress the Ctrl button You should now see an extra menu item called Configuration Information, click it. Scroll down and locate the Expert Search URL and SharePoint Search Center URL keys and verify that their values correspond to those you set using the Set-CsClientPolicy PowerShell cmdlet. Configure a Sharepoint User Profile Import Im not going to provide detailed steps here except to say that you need to configure the SharePoint 2010 User Profile  Service Application to import user account details from Active Directory on a scheduled basis. This is a critical step because there are several user profile properties e.g. SipAddress that are only populated by a user profile import.  When performing an Expert Search, Communicator can only render results for users who have a SipAddress specified. Add Skills to User Profiles Navigate to your My Site and click on My Profile.  This page allows you to set many contact details that are searchable in SharePoint.  Were particularly interested in the Ask Me About property of a users profile.  Expert Search searches against this property to find users with matching skills. Configure a SharePoint Search Crawl Ensure that you have a scheduled job to crawl your Local SharePoint Sites content source.  Depending on how you have this configured, it will also crawl the My Site site collection and add user properties such as Ask Me About to the search index. Thats It! SharePoint 2010 provides new social and collaboration features to help users find other users with similar skills or interests. Expert Search extends this functionality directly into Microsoft Communicator 14, allowing you to interact with the users directly from the search results. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• top Tweets SOA Partner Community – May 2012

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity SOA Community BPMN2.0 Oracle notations poster from eaiesb http://wp.me/p10C8u-pu Torsten WinterbergLook out for new Oracle #BPM edition coming up soon: The Oracle BPM Standard edtion! Great news for easy entry, small licence fees. Yes! Danilo Schmiedel Had a great chat with customer yesterday about #OracleBPM. Next step will be a 5day event combining modeling and implementation @soacommunity Frank Nimphius Still reading "Oracle Business Process Management Suite 11g Handbook". Excellent resource for a non-SOA but ADF guy like me ;-) Oracle New webcast: Maximize #Oracle #WebLogic Server ROI with Oracle #Enterprise #Manager 12c on May 2 at 10 am PT. Register http://bit.ly/JFUrR9 OTNArchBeat@OTNArchBeat BPM in Financial Services Industry | Sanjeev Sharma http://bit.ly/HCCxui JDeveloper & ADF BPEL 11.1.1.6 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations http://dlvr.it/1V9SxR Oracle UPK & Tutor Collaborate Attendees: Visit the UPK demo pod, SIGS, and sessions: If you are attending Collaborate 2012 - Sun. http://bit.ly/J39z65 Heidi Buelow see #fmw track RT @demed: Are you going to #KSCOPE12 in San Antonio, June 24-28? http://kscope12.com/component/ seminar/seminarslist?topicsid=6 Use promo code Fusion for discount! Sabine Leitner #SIG #Middleware 15.05. Frankfurt #Oracle #DOAG Planung & Aufbau WebLogic Server #WLS http://bit.ly/HKsCWV @OracleWebLogic @soacommunity SOA Community MDS explorer by Red Samurai http://wp.me/p10C8u-pp Biemond &reg; Retrieve or set a HTTP header from Oracle BPEL: With Oracle SOA Suite 11g patch 12928372 you can finally retrie http://bit.ly/JejTHC Lucas Jellema Call for papers for UKOUG 2012 has opened: http://techandebs.ukoug.org /default.asp?p=9306 (deadline 1st of June) OTNArchBeat BPM API usage: List all BPM Processes for a user | Kavitha Srinivasan http://bit.ly/IJKVfj demed SOA, Cloud + Service Tech symposium (London, Sep 24-25) call for paper is open http://www.servicetechsymposium. com /call2012.php @techsymp #oraclesoa OracleBlogs Lessons learned configuring OER 11g Workflows http://ow.ly/1iMsKh OTNArchBeat Scripting WebLogic Admin Server Startup | Antony Reynolds http://bit.ly/IH5ciU orclateamsoa A-Team Blog #ateam: BPM API usage: List all BPM Processes for a user http://ow.ly/1iJADp Lucas Jellema Just blogged about our Live FMW Application Development show during OBUG 2012, next Tuesday 24th April in Maastricht: OracleBlogs OEG integration with OSB/OWSM - 11g http://ow.ly/1iKx7G SOA Community SOA Community Newsletter April 2012 http://wp.me/p10C8u-pl Frank DorstRT @whitehorsesnl: Whiteblog: BPM Process Spaces in Oracle Webcenter (Patch Set 5(http://bit.ly/Hxzh29) #soacommunity #bpm #oracle) David Shaffer The Advanced SOA suite training class next week in Redwood City is full! Learned a lot about accepting credit card payments. OTNArchBeat Running Built-In Test Simulator with SOA Suite Healthcare 11g in PS4 and PS5 | Shub Lahiri http://bit.ly/IgI8GN SOA Community Oracle Fusion Middleware Innovation Awards 2012, Call for Nominations #ofmaward #soa #bpm #soacommunity OTNArchBeat Updated SOA Documents now available in ITSO Reference Library http://bit.ly/I3Y6Sg Oracle Middleware Data Integrator & SOA - why 2 products better than one for integration? Webcast: Apr 24 10 AM PT http://bit.ly/IzmtKR Andrejus Baranovskis Red Samurai MDS Cleaner V2.0 http://fb.me/FxLVz82w SOA Community “@rluttikhuizen: Chapter 4 of SOA Made Simple book "Classification of Services" ready for collegial review” can #soacommunity get a preview? Xavier Verhaeghe #Gartner figures are out: #Oracle top in App Server market share (43.1%) and Relational #Database, too (48.8%) in 2011 Sabine Leitner WLS12c, Exa*, IDM, EM12c, DB @ Private, Public, Hybrid #Cloud Event 26.04. FFM #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity Michel Schildmeijer@wlscommunity @MiddlewareMagic @OTNArchBeat @Oracle_Fusion Oracle WebLogic / SOA Suite 11g HACMP Cluster take-over http://lnkd.in/G78qMd Oracle Middleware Hear how ODI and SOA's unified approach are key to untangling your business. April 24 10AM PT http://bit.ly/IdcsUz #Oracle OTNArchBeat Using SAP Adapter with OSB 11g (PS3) | Shub Lahiri http://bit.ly/IswR9K SOA Community Integrating with Oracle Fusion Applications: Discovering Integration Artifacts https://blogs.oracle.com/governance /entry/integrating_with_oracle_fusion_ applications #soacommunity #oer #governance OracleBlogs Tuning B2B Server Engine Threads in SOA Suite 11g http://ow.ly/1iH5bx OracleBlogs Top Tweets SOA Partner Community April 2012 http://ow.ly/1iVHfA SOA Community Oracle SOA Suite 11g Database Growth Management http://wp.me/p10C8u-pi Sabine Leitner WLS12c,Exa*,IDM,EM12c, DB @ Private, Public, Hybrid #Cloud Event 24.04. München #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity SOA Community Testing Business Rules by Mark Nelson http://redstack.wordpress.com/2012/ 04/18/testing-business-rules/ #soacommunity #soa #rules #oracle SOA CommunityTop Tweets SOA Partner Community - April 2012 http://wp.me/p10C8u-pn OTNArchBeat Webcast: Untangle Your Business with Oracle Unified SOA and Data Integration - April 24 http://bit.ly/IQexqT OTNArchBeat"Do more with SOA Integration: Best of Packt" contributors include @gschmutz, @llaszews, many others http://amzn.to/HVWwYt ServiceTechSymposium Symposium agenda page coming together - page launched today with keynotes, sessions to be added shortly. http://www.servicetechsymposium.com /agenda2012.php SOA Community Shipping Specialization plaques - congratulation #Fujitsu - request yours https://soacommunity.wordpress. com/2011/02/23/who-are-the-soa-experts-specialization-recognized-by-customers/ #soacommunity #OPN http://pic.twitter.com/YMRm2ion ServiceTechSymposium call for Presentations Submission Deadline Moved Up to May 21, 2012. Send your presentations submissions ASAP! ServiceTechSymposium Symposium Keynote by Vicente Navarro, European Space Agency, added to agenda: "SOA & Service-Orientation at the European Space Agency" SOA Community Running a large #soa project? Make sure you read - Oracle SOA Suite 11g Database Growth Management #soacommunity #opn SOA Community List all BPM Processes for a user by Yogesh l #bpm #oracle #soacommunity  For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity, twitter,Oracle,SOA Community,Jürgen Kress,OPN,SOA,BPM

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• Ubuntu 11 and 12 initially fast but later bogs down, CPU pegged

  - by uos??

  I started with Ubuntu 11 a few weeks ago. It's on a DELL M4300 with a OCZ SSD. Default setup, except that I've installed the proprietary NVIDIA graphics and BROADCOM wireless drivers. Dual boot with Windows. If I cold boot into Ubuntu, it is very fast, just like the Windows experience that I'm used to. But SOMETHING happens, and I haven't yet determined what, but the system gets incredibly slow and stays that way. At first I thought it had to do with Adobe Flash because it seemed to be triggered by sites with Flash. But then I removed Flash and the problem remains. I thought it was just an overheating problem, but I've now upgraded to 12.04 which supposedly fixes the overheating problems I've read about. Perhaps the heat situation was brought on by Flash in my early cases? So I installed Jupiter for CPU management, but the thermometer reports a familiar Windows-side temperature of 53 degrees Celsius. Switching Jupiter to lower performance doesn't help. When I check the System Monitor application, sorting by CPU usage, there are no obvious problem processes. However, in the graphs tab, both CPU cores are pegged at 100%! I notice that the slowness seems to be similar to the extremely bad performance I got prior to installing the NVIDIA drivers. I'm not sure if that helps. This is the strangest part to me - although the temperature seems OK, even after rebooting, the system remains slow - starting with GRUB2 which is very noticeably delayed, all the way through to either Ubuntu or Windows! That's right, even the Windows side suffers effects and takes several minutes to complete booting whereas normally (with my SSD) it's ready to use in 15 seconds. The only way to fix it is to shutdown and let the parts cool down. Or maybe it just needs to completely power off and boot rather than a soft reboot, temperature has nothing to do with it? - is that possible? But know that I have never had this problem in Windows, even if Windows gets very hot (135 F) a reboot would be enough time for it to recover. For this reason, I don't think it's a heat thing, but I can't imagine what else could be surviving the reboot. I'm entirely updated - there are no pending updates. I have the Post-Release updates of NVIDIA too, btw. If this sounds CLOSE to something you know about, but one of the details doesn't line up exactly, it might be a mistake in my perception. Are there tests you can suggest to rule something out? Thanks! processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 23 model name : Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz stepping : 6 microcode : 0x60c cpu MHz : 800.000 cache size : 6144 KB physical id : 0 siblings : 2 core id : 0 cpu cores : 2 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 lahf_lm ida dts tpr_shadow vnmi flexpriority bogomips : 5187.00 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 23 model name : Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz stepping : 6 microcode : 0x60c cpu MHz : 800.000 cache size : 6144 KB physical id : 0 siblings : 2 core id : 1 cpu cores : 2 apicid : 1 initial apicid : 1 fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 lahf_lm ida dts tpr_shadow vnmi flexpriority bogomips : 5186.94 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: (Redundant figures removed. You can view them in the edits if they are still relevant) ps: %CPU PID USER COMMAND 9.4 2399 jason gnome-terminal 6.2 2408 jason bash 17.3 1117 root /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch -background none 13.7 1667 jason compiz 1.3 1960 jason /usr/lib/unity/unity-panel-service 1.3 1697 jason python /usr/bin/jupiter 0.9 1964 jason /usr/lib/indicator-appmenu/hud-service 0.6 1689 jason nautilus -n 0.4 1458 jason //bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session I should highlight specifically that GRUB2 can also be very slow. I don't know the relationship of which scenarios GRUB2 is also slow, but WHEN it is slow, it is slow both before the menu appears and after the selection is made - although for the diagnosis of GRUB2 it is harder for me to tell what the normal speeds should be. With SSD, I would expect that GRUB2 could load instantly, and that the GRUB2 purple would disappear instantly after the selection. The only delay to be expected is the change in graphics modes (though I couldn't guess why that ever requires any noticeable time)

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• Data Mining Resources

  - by Dejan Sarka

  There are many different types of analyses, each one with its own pros and cons. Relational reports have a predefined structure, and end users cannot change it. They are simple to use for end users. Reports can use real-time data and snapshots of data to show the state of a report at specific points in time. One of the drawbacks is that report authoring is limited to IT pros and advanced users. Any kind of dynamic restructuring is very limited. If real-time data is used for a report, the report has a negative impact on the performance of the source system. Processing of the reports might be slow because the data comes from relational database management systems, which are not optimized for reporting only. If you create a semantic model of your data, your end users can create ad-hoc report structures. However, the development is more complex because a developer is needed to create these semantic models. For OLAP, you typically use specialized database management systems. You get lightning speed of analyses. End users can use rich and thin clients to interactively change the structure of the report. Typically, they do it graphically. However, the development of an OLAP system is many times quite complex. It involves the preparation and maintenance of an enterprise data warehouse and OLAP cubes. In order to exploit the possibility of real-time restructuring of reports, the users must be both active and educated. The data is usually stale, as it is loaded into data warehouses and OLAP cubes with a scheduled process. With data mining, a structure is not selected in advance; it searches for the structure. As a result, data mining can give you the most valuable results because you can discover patterns you did not expect. A data mining model structure is limited only by the attributes that you use to train the model. One of the drawbacks is that a lot of knowledge is needed for a successful data mining project. End users have to understand the results. Subject matter experts and IT professionals need to understand business problem thoroughly. The development might be sometimes even more complex than the development of OLAP cubes. Each type of analysis has its own place in an enterprise system. SQL Server has tools for all kinds of analyses. However, data mining is the most advanced way of analyzing the data; this is the “I” in BI. In order to get the most out of it, you need to learn quite a lot. In this blog post, I am gathering together resources for learning, including forthcoming events. Books Multiple authors: SQL Server MVP Deep Dives – I wrote an introductory data mining chapter there. Erik Veerman, Teo Lachev and Dejan Sarka: MCTS Self-Paced Training Kit (Exam 70-448): Microsoft SQL Server 2008 - Business Intelligence Development and Maintenance – you can find a good overview of a complete BI solution, including data mining, in this book. Jamie MacLennan, ZhaoHui Tang, and Bogdan Crivat: Data Mining with Microsoft SQL Server 2008 – can’t miss this book if you want to mine your data with SQL Server tools. Michael Berry, Gordon Linoff: Mastering Data Mining: The Art and Science of Customer Relationship Management – data mining from both, business and technical perspective. Dorian Pyle: Data Preparation for Data Mining – an in-depth book about data preparation. Thomas and Ronald Wonnacott: Introductory Statistics – if you thought that you could get away without statistics, then you are not serious about data mining. Jiawei Han and Micheline Kamber: Data Mining Concepts and Techniques – in-depth explanation of the most popular data mining algorithms. Michael Berry and Gordon Linoff: Data Mining Techniques – another book that explains data mining algorithms, more fro a business perspective. Paolo Guidici: Applied Data Mining – very mathematical book, only if you enjoy statistics and mathematics in general. Forthcoming presentations I am presenting two data mining related sessions during the PASS Summit in Charlotte, NC: Wednesday, October 16th, 2013 - Fraud Detection: Notes from the Field – I am showing how to use data mining for a specific business problem. The presentation is based on real-life projects. Friday, October 18th: Excel 2013 Advanced Analytics – I am focusing on Excel Data Mining Add-ins, and how to use them together with Power Pivot and other add-ins. This is the most you can get out of Excel. Sinergija 2013, Belgrade, Serbia Tuesday, October 22nd: Excel 2013 Analytics to the Max – another presentation focusing on the most advanced analytics you can get in Excel. SQL Rally Amsterdam, Netherlands Thursday, November 7th: Advanced Analytics in Excel 2013 – and again I am presenting about data mining in Excel. Why three different titles for the same presentation? I don’t know, I guess I forgot the name I proposed every time right after I sent the proposal. Courses Data Mining with SQL Server 2012 – I wrote a 3-day course for SolidQ. If you are interested in this course, which I could also deliver in a shorter seminar way, you can contact your closes SolidQ subsidiary, or, of course, me directly on addresses [email protected] or [email protected]. This course could also complement the existing courseware portfolio of training providers, which are welcome to contact me as well. OK, now you know: no more excuses, start learning data mining, get the most out of your data

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• OTN Architect Day Headed to Reston, VA - May 16

  - by Bob Rhubart

  In 2011 OTN Architect Day made stops in Chicago, Denver, Phoenix, Redwood Shores, and Toronto. The 2012 series begins with OTN Architect Day in Reston, VA on Wednesday May 16. Registration is now open for this free event, but don't get caught napping -- seating is limited, and the event is just 5 weeks away. The information below reflects the most recent updates to the event agenda, including the addition of Oracle ACE Director Kai Yu as the guest keynote speaker. Kai is Senior System Engineer / Architect at Dell, Inc., and has been very busy of late as a speaker at various industry and Oracle User Group events. I'm very happy Kai has agreed to make the trek from his hometown in Austin, TX to share his insight at the Architect Day event in Reston.  If you're in the area, put this one on your calendar. You won't be sorry.   Venue Sheraton Reston Hotel 11810 Sunrise Valley Drive Reston, VA 20191 Event Agenda 8:30 am - 9:00 am Registration and Continental Breakfast 9:00 am - 9:15 am Welcome and Opening Comments 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossman Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. 10:00 am - 10:30 am High Availability Infrastructure for Cloud Computing | Kai Yu Infrastructure high availability is extremely critical to Cloud Computing. In a Cloud system that hosts a large number of databases and applications with different SLAs, any unplanned outage can be devastating, and even a small planned downtime may be unacceptable. This presentation will discuss various technology solutions and the related best practices that system architects should consider in cloud infrastructure design to ensure high availability. 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions: (pick one) Innovations in Grid Computing with Oracle Coherence | Bjorn Boe Learn how Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Cloud Computing - Making IT Simple | Scott Mattoon The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. 11:30 pm - 12:15 pm Breakout Sessions: (pick one) Oracle Enterprise Manager | Joe Diemer Oracle Enterprise Manager (EM) provides complete lifecycle management for the cloud - from automated cloud setup to self-service delivery to cloud operations. In this session you'll learn how to take control of your cloud infrastructure with EM features including Consolidation Planning and Self-Service provisioning with Metering and Chargeback. Come hear how Oracle is expanding its management capabilities into the cloud! Rationalization and Defense in Depth - Two Steps Closer to the Clouds | Dave Chappelle Security represents one of the biggest concerns about cloud computing. In this session we'll get past the FUD with a real-world look at some key issues. We'll discuss the infrastructure necessary to support rationalization and security services, explore architecture for defense -in-depth, and deal frankly with the good, the bad, and the ugly in Cloud security. 12:15 pm - 1:15 pm Lunch 1:40 pm - 2:00 pm Panel Discussion - Q&A 2:00 pm - 2:45 pm Breakout Sessions: (pick one) 21st Century SOA | Peter Belknap Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we'll take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Track B: Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation gives an overview of Oracle's Cloud Reference Architecture, which is part of the Cloud Enterprise Technology Strategy (ETS). Concepts covered include common management layer capabilities, service models, resource pools, and use cases. 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussions 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtable 4:15 pm - 5:00 pm Cocktail Reception / Networking Session schedule and content subject to change.

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• How to create managed properties at site collection level in SharePoint2013

  - by ybbest

  In SharePoint2013, you can create managed properties at site collection. Today, I’d like to show you how to do so through PowerShell. 1. Define your managed properties and crawled properties and managed property Type in an external csv file. PowerShell script will read this file and create the managed and the mapping. 2. As you can see I also defined variant Type, this is because you need the variant type to create the crawled property. In order to have the crawled properties, you need to do a full crawl and also make sure you have data populated for your custom column. However, if you do not want to a full crawl to create those crawled properties, you can create them yourself by using the PowerShell; however you need to make sure the crawled properties you created have the same name if created by a full crawl. Managed properties type: Text = 1 Integer = 2 Decimal = 3 DateTime = 4 YesNo = 5 Binary = 6 Variant Type: Text = 31 Integer = 20 Decimal = 5 DateTime = 64 YesNo = 11 3. You can use the following script to create your managed properties at site collection level, the differences for creating managed property at site collection level is to pass in the site collection id. param( [string] $siteUrl="http://SP2013/", [string] $searchAppName = "Search Service Application", $ManagedPropertiesList=(IMPORT-CSV ".\ManagedProperties.csv") ) Add-PSSnapin Microsoft.SharePoint.PowerShell -ErrorAction SilentlyContinue $searchapp = $null function AppendLog { param ([string] $msg, [string] $msgColor) $currentDateTime = Get-Date $msg = $msg + " --- " + $currentDateTime if (!($logOnly -eq $True)) { # write to console Write-Host -f $msgColor $msg } # write to log file Add-Content $logFilePath $msg } $scriptPath = Split-Path $myInvocation.MyCommand.Path $logFilePath = $scriptPath + "\CreateManagedProperties_Log.txt" function CreateRefiner {param ([string] $crawledName, [string] $managedPropertyName, [Int32] $variantType, [Int32] $managedPropertyType,[System.GUID] $siteID) $cat = Get-SPEnterpriseSearchMetadataCategory –Identity SharePoint -SearchApplication $searchapp $crawledproperty = Get-SPEnterpriseSearchMetadataCrawledProperty -Name $crawledName -SearchApplication $searchapp -SiteCollection $siteID if($crawledproperty -eq $null) { Write-Host AppendLog "Creating Crawled Property for $managedPropertyName" Yellow $crawledproperty = New-SPEnterpriseSearchMetadataCrawledProperty -SearchApplication $searchapp -VariantType $variantType -SiteCollection $siteID -Category $cat -PropSet "00130329-0000-0130-c000-000000131346" -Name $crawledName -IsNameEnum $false } $managedproperty = Get-SPEnterpriseSearchMetadataManagedProperty -Identity $managedPropertyName -SearchApplication $searchapp -SiteCollection $siteID -ErrorAction SilentlyContinue if($managedproperty -eq $null) { Write-Host AppendLog "Creating Managed Property for $managedPropertyName" Yellow $managedproperty = New-SPEnterpriseSearchMetadataManagedProperty -Name $managedPropertyName -Type $managedPropertyType -SiteCollection $siteID -SearchApplication $searchapp -Queryable:$true -Retrievable:$true -FullTextQueriable:$true -RemoveDuplicates:$false -RespectPriority:$true -IncludeInMd5:$true } $mappedProperty = $crawledproperty.GetMappedManagedProperties() | ?{$_.Name -eq $managedProperty.Name } if($mappedProperty -eq $null) { Write-Host AppendLog "Creating Crawled -> Managed Property mapping for $managedPropertyName" Yellow New-SPEnterpriseSearchMetadataMapping -CrawledProperty $crawledproperty -ManagedProperty $managedproperty -SearchApplication $searchapp -SiteCollection $siteID } $mappedProperty = $crawledproperty.GetMappedManagedProperties() | ?{$_.Name -eq $managedProperty.Name } #Get-FASTSearchMetadataCrawledPropertyMapping -ManagedProperty $managedproperty } $searchapp = Get-SPEnterpriseSearchServiceApplication $searchAppName $site= Get-SPSite $siteUrl $siteId=$site.id Write-Host "Start creating Managed properties" $i = 1 FOREACH ($property in $ManagedPropertiesList) { $propertyName=$property.managedPropertyName $crawledName=$property.crawledName $managedPropertyType=$property.managedPropertyType $variantType=$property.variantType Write-Host $managedPropertyType Write-Host "Processing managed property $propertyName $($i)..." $i++ CreateRefiner $crawledName $propertyName $variantType $managedPropertyType $siteId Write-Host "Managed property created " $propertyName } Key Concepts Crawled Properties: Crawled properties are discovered by the search index service component when crawling content. Managed Properties: Properties that are part of the Search user experience, which means they are available for search results, advanced search, and so on, are managed properties. Mapping Crawled Properties to Managed Properties: To make a crawled property available for the Search experience—to make it available for Search queries and display it in Advanced Search and search results—you must map it to a managed property. References Administer search in SharePoint 2013 Preview Managing Metadata New-SPEnterpriseSearchMetadataCrawledProperty New-SPEnterpriseSearchMetadataManagedProperty Remove-SPEnterpriseSearchMetadataManagedProperty Overview of crawled and managed properties in SharePoint 2013 Preview Remove-SPEnterpriseSearchMetadataManagedProperty SharePoint 2013 – Search Service Application

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• CLR via C# 3rd Edition is out

  - by Abhijeet Patel

  Time for some book news update. CLR via C#, 3rd Edition seems to have been out for a little while now. The book was released in early Feb this year, and needless to say my copy is on it’s way. I can barely wait to dig in and chew on the goodies that one of the best technical authors and software professionals I respect has in store. The 2nd edition of the book was an absolute treat and this edition promises to be no less. Here is a brief description of what’s new and updated from the 2nd edition. Part I – CLR Basics Chapter 1-The CLR’s Execution Model Added about discussion about C#’s /optimize and /debug switches and how they relate to each other. Chapter 2-Building, Packaging, Deploying, and Administering Applications and Types Improved discussion about Win32 manifest information and version resource information. Chapter 3-Shared Assemblies and Strongly Named Assemblies Added discussion of TypeForwardedToAttribute and TypeForwardedFromAttribute. Part II – Designing Types Chapter 4-Type Fundamentals No new topics. Chapter 5-Primitive, Reference, and Value Types Enhanced discussion of checked and unchecked code and added discussion of new BigInteger type. Also added discussion of C# 4.0’s dynamic primitive type. Chapter 6-Type and Member Basics No new topics. Chapter 7-Constants and Fields No new topics. Chapter 8-Methods Added discussion of extension methods and partial methods. Chapter 9-Parameters Added discussion of optional/named parameters and implicitly-typed local variables. Chapter 10-Properties Added discussion of automatically-implemented properties, properties and the Visual Studio debugger, object and collection initializers, anonymous types, the System.Tuple type and the ExpandoObject type. Chapter 11-Events Added discussion of events and thread-safety as well as showing a cool extension method to simplify the raising of an event. Chapter 12-Generics Added discussion of delegate and interface generic type argument variance. Chapter 13-Interfaces No new topics. Part III – Essential Types Chapter 14-Chars, Strings, and Working with Text No new topics. Chapter 15-Enums Added coverage of new Enum and Type methods to access enumerated type instances. Chapter 16-Arrays Added new section on initializing array elements. Chapter 17-Delegates Added discussion of using generic delegates to avoid defining new delegate types. Also added discussion of lambda expressions. Chapter 18-Attributes No new topics. Chapter 19-Nullable Value Types Added discussion on performance. Part IV – CLR Facilities Chapter 20-Exception Handling and State Management This chapter has been completely rewritten. It is now about exception handling and state management. It includes discussions of code contracts and constrained execution regions (CERs). It also includes a new section on trade-offs between writing productive code and reliable code. Chapter 21-Automatic Memory Management Added discussion of C#’s fixed state and how it works to pin objects in the heap. Rewrote the code for weak delegates so you can use them with any class that exposes an event (the class doesn’t have to support weak delegates itself). Added discussion on the new ConditionalWeakTable class, GC Collection modes, Full GC notifications, garbage collection modes and latency modes. I also include a new sample showing how your application can receive notifications whenever Generation 0 or 2 collections occur. Chapter 22-CLR Hosting and AppDomains Added discussion of side-by-side support allowing multiple CLRs to be loaded in a single process. Added section on the performance of using MarshalByRefObject-derived types. Substantially rewrote the section on cross-AppDomain communication. Added section on AppDomain Monitoring and first chance exception notifications. Updated the section on the AppDomainManager class. Chapter 23-Assembly Loading and Reflection Added section on how to deploy a single file with dependent assemblies embedded inside it. Added section comparing reflection invoke vs bind/invoke vs bind/create delegate/invoke vs C#’s dynamic type. Chapter 24-Runtime Serialization This is a whole new chapter that was not in the 2nd Edition. Part V – Threading Chapter 25-Threading Basics Whole new chapter motivating why Windows supports threads, thread overhead, CPU trends, NUMA Architectures, the relationship between CLR threads and Windows threads, the Thread class, reasons to use threads, thread scheduling and priorities, foreground thread vs background threads. Chapter 26-Performing Compute-Bound Asynchronous Operations Whole new chapter explaining the CLR’s thread pool. This chapter covers all the new .NET 4.0 constructs including cooperative cancelation, Tasks, the aralle class, parallel language integrated query, timers, how the thread pool manages its threads, cache lines and false sharing. Chapter 27-Performing I/O-Bound Asynchronous Operations Whole new chapter explaining how Windows performs synchronous and asynchronous I/O operations. Then, I go into the CLR’s Asynchronous Programming Model, my AsyncEnumerator class, the APM and exceptions, Applications and their threading models, implementing a service asynchronously, the APM and Compute-bound operations, APM considerations, I/O request priorities, converting the APM to a Task, the event-based Asynchronous Pattern, programming model soup. Chapter 28-Primitive Thread Synchronization Constructs Whole new chapter discusses class libraries and thread safety, primitive user-mode, kernel-mode constructs, and data alignment. Chapter 29-Hybrid Thread Synchronization Constructs Whole new chapter discussion various hybrid constructs such as ManualResetEventSlim, SemaphoreSlim, CountdownEvent, Barrier, ReaderWriterLock(Slim), OneManyResourceLock, Monitor, 3 ways to solve the double-check locking technique, .NET 4.0’s Lazy and LazyInitializer classes, the condition variable pattern, .NET 4.0’s concurrent collection classes, the ReaderWriterGate and SyncGate classes.

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• Profit's COLLABORATE 10 Session Selections

  - by Aaron Lazenby

  COLLABORATE 2010 is a mere 11 days away (thanks for the reminder @ocp_advisor). Every year I publish my a list of the sessions I think reflect some of the more interesting people/trends in enterprise IT. I should be at all of these sessions, so drop by for a chat--I'll be the guy tapping out emails on my iPad... Monday, April 19 9:15 a.m. - Keynote: Transforming Customer Value, Delivering Highest Customer Service Location: Keynote Hall I never miss Charles Phillips when he speaks--it's one of the best opportunities to get an update on Oracle product developments and strategy. And there's certainly occasion for an update: this will be Phillips' first big presentation since the Oracle + Sun Strategy Update in late January. Phillips is appearing with Oracle Executive Vice President of Development Thomas Kurian which means there should be some excellent information about how customers are using Oracle's complete software and hardware stack to address enterprise IT challenges. The session should provide some excellent context for the rest of the week's session...don't miss it. 10:45 a.m. - Oracle Fusion Applications: Functional Overview Location: South Seas FI met Basheer Khan at COLLABORATE 08 in Denver and have followed his work ever since. He's a former member of the OAUG Board of Directors, an Oracle ACE, and a charismatic enterprise IT expert. Having worked with the Oracle Usability Advisory Board, Basheer should have some fascinating insights to share about the features and interface of Oracle's Fusine Applications. This session, along with Nadia Bendjedou's "10 Things You Can Do Today to Prepare for the Next Generation Applications" (on Tuesday, April 20 8:00 a.m. in room 3662) should give attendees the update they need about Oracle's next-generation applications.   1:15p.m. - E-Business Suite in the Amazon Cloud Location: South Seas HI did my first full-fledged cloud computing coverage at last year's COLLABORATE show (check out my interview with Oracle's Bill Hodak), where I first learned about Amazon's EC2 offering. I've since talked with several people who have provisioned server space on Amazon's cloud with great results. So I'm looking forward to watching the audience configure an instance of the Oracle E-Business Suite release 12 on the cloud while Chuck Edwards from Blue Gecko drives. This session should take some of the mist and vapor out of the cloud conversation.2:30 p.m. - "Zero Sign-on" to EBS - Enabling 96000 Users to Login to EBS Without User Maintenance Location: South Seas HI'll be sitting tight in South Seas H for the next session on Monday where Doug Pepka, a ten-year veteran of communications giant Comcast, will be walking attendees through a massive single sign-on (SSO) project across the enterprise. I'm working on a story about SSO for the August issue of Profit, so this session has real practical value to me. Plus the proliferation of user account logins--both personal and professional--makes this a critical usability/change management issue for IT leaders planning for successful long-term IT implementations.   Tuesday 8:00 am  - Information Architecture for Men in Kilts Location: SURF AGetting to a 8:00 a.m. presentation is a tall order in Las Vegas, but presenter Billy Cripe will make it worth your effort. Not only is the title of this session great, but the content should appeal to any IT strategist looking to push the limits of Web 2.0 technologies in the enterprise. Cripe is a product management director of Enterprise 2.0 and Enterprise Content Management at Oracle, author of Reshaping Your Business with Web 2.0, and a prolific blogger--he knows how information architecture is critical to and enterprise 2.0 implementation.    10:30a.m. - Oracle Virtualization: From Desktop to Data Center Location: REEF FData center virtualization is still one of the best ways to reduce the cost of running enterprise IT. With the addition of Sun products, Oracle has the industry's most comprehensive virtualization portfolio. I must admit, I'm no expert in this subject. So I'm looking forward to Monica Kumar's presentation so I can get up to speed.   Wednesday 8:00 a.m. - The Art of the Steal Location: Mandalay Bay Ballroom JMany will know Frank Abagnale from Steven Spielberg's 2002 film "Catch Me if You Can." The one-time con man and international fugitive who swindled $2.5 million in forged checks went on to help U.S. federal officials investigate fraud cases. Now the CEO of Abagnale and Associates, he has become an invaluable source to the business world on the subject of fraud and fraud protection. With identity theft and digital fraud still on the rise, this session should be an entertaining, and sobering, education on the threats facing businesses and customers around the world. A great way to start Wednesday.1:00 p.m. - Google Wave: Will it replace e-mail as we know it today? Location: SURF EBy many assessments (my own included), Google Wave is a bit of an open collaboration failure. It may seem like an odd reason for me to be excited about this session, but I'm looking forward to the chance to revisit the technology. Also, this is a great case study in connecting free, available Internet tools to existing enterprise computing environments--an issue that IT strategists must contend with as workers spreads out and choose their own productivity tools.  

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• Oracle Business Intelligence Advanced - Hands-on Workshop para Parceiros - 18 a 21 de Janeiro

  - by Claudia Costa

  Workshop Description This FREE hands-on workshop highlights strengths of OBIEE 11g by providing attendees a hands-on experience with BI 11g product. OBIEE 11g has adopted the standardized infrastructure of Fusion Middleware to provide robust server capability along with highly anticipated advanced visualization components like Maps, Flash based charts, Scorecards and KPIs. This workshop focuses on new features and infrastructure components for the BI practitioners who are familiar with either OBIEE 10g or previous BI releases. After taking this course, Oracle Business Intelligence 11g Advanced, you will gain insight into OBIEE11g technology, reporting solutions and new features. Workshop provides opportunities to practice with OBIEE11g environment as hands on activities. Participant will gain in-depth understanding of new architecture of OBIEE 11g, security mode, installation/configuration as well as reporting aspects like, new ROLAP/MOLAP style hierarchical browsing, new chart types, Action Framework and Advanced Visualization. If you are a Business Intelligence practitioners and familiar with BI10g - you cannot afford to miss this 3-day workshop. Register Now! PresentationsBusiness Intelligence EE (OBIEE) 11g: Advanced Workshop ·         OBIEE 11g Overview ·         OBIEE 11g Architecture and Infrastructure ·         OBIEE 11g Installation, Configuration and Monitoring ·         OBIEE11g Security Model and BI Components ·         OBIEE 11g Homepage Overview ·         New Visualizations: Master-Detail Events, Charts, Hierarchies ·         Reports Building with OBIEE 11g and Catalog Management ·         Spatial Integration, Action Framework, Scorecards ·         OBIEE 11g Dashboards ·         OBIEE Integration Options  Lab OutlineOracle Business Intelligence (OBIEE) 11g: Advanced Workshop The labs enable OBIEE Core functionality through hands-on activities are based on a Oracle VirtualBox image with software and training samples pre-installed. This Advanced course has few labs optional during the workshop to allow for students to practice them on their own. The primary purpose of the workshop is to provide expertise of 11g features and infrastructure changes from 10g. Labs will allow you to explore concepts to: ·         Have a clear understanding of the OBIEE 11g architecture ·         Have a clear understanding of the OBIEE differentiators ·         OBIEE11g Security Model ·         OBIEE11g Environment Management ·         Report Building with OBIEE11g ·         OBIEE11g Dashboard and Homepage Environment ·         New Visualization features ·         Management of Reports, Dashboards and BI Catalog Objects Audience ·         Business Intelligence Evangelist ·         Business Intelligence Application Developer or Consultant ·         Data Warehouse Developer ·         Enterprise Architects ·         Industry Solutions Architects Prerequisites ·         Experience and Understanding of OBIEE 10g is required. ·         Good understanding of data modeling for reporting purpose ·         Strong experience with database technologies preferred Equipment RequirementsThis workshop requires attendees to provide their own laptops. Attendee laptops must meet the following minimum hardware/software requirements: OBIEE 11g environments requires at least 3 GB of RAM (4GB Preferred), without which student will not be able to complete labs. This workshop has environment that includes VM Image and also a software components that students will install on their laptop for the labs. ·         Minimum 3GB RAM. 25GB free disk space ·         Internet Explorer 7 ·         VirtualBox (the latest version) ·         Downloadable from http://www.virtualbox.org ·         WINRAR or 7zip ·         Downloadable from http://www.win-rar.com/download.html ·         Downloadable from http://www.7zip.com/ Attendees will be given a VirtualBox image for Oraclee BI 11g Workshop containing the software along with required toolset, database and data sets for the labs. AgendaThis class duration is 3 Days9:00am: Sign-in and Technical Set up9:30am : Workshop Starts5:00pm : Workhop Ends LocalHotel Holiday Inn Express - Porto Salvo - Lisboa This class is Free. Register early to confirm a seat! Oracle BI Advanced 11g Hands-on Workshop - Schedule Register Now! January 11-13, 2011: Kista, Sweden January 18-20, 2011: Lisbon, Portugal March 1-3, 2011: Reading, Berkshire, UK March 15-17, 2011: Colombes, Paris, France March 29-31, 2011: Amsterdam, Netherlands Questions? For registration questions please send an email to [email protected]. Para outras informações, por favor contacte Claudia Costa, telf: 214235027 ou pelo email   

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• MvcExtensions - ActionFilter

  - by kazimanzurrashid

  One of the thing that people often complains is dependency injection in Action Filters. Since the standard way of applying action filters is to either decorate the Controller or the Action methods, there is no way you can inject dependencies in the action filter constructors. There are quite a few posts on this subject, which shows the property injection with a custom action invoker, but all of them suffers from the same small bug (you will find the BuildUp is called more than once if the filter implements multiple interface e.g. both IActionFilter and IResultFilter). The MvcExtensions supports both property injection as well as fluent filter configuration api. There are a number of benefits of this fluent filter configuration api over the regular attribute based filter decoration. You can pass your dependencies in the constructor rather than property. Lets say, you want to create an action filter which will update the User Last Activity Date, you can create a filter like the following: public class UpdateUserLastActivityAttribute : FilterAttribute, IResultFilter { public UpdateUserLastActivityAttribute(IUserService userService) { Check.Argument.IsNotNull(userService, "userService"); UserService = userService; } public IUserService UserService { get; private set; } public void OnResultExecuting(ResultExecutingContext filterContext) { // Do nothing, just sleep. } public void OnResultExecuted(ResultExecutedContext filterContext) { Check.Argument.IsNotNull(filterContext, "filterContext"); string userName = filterContext.HttpContext.User.Identity.IsAuthenticated ? filterContext.HttpContext.User.Identity.Name : null; if (!string.IsNullOrEmpty(userName)) { UserService.UpdateLastActivity(userName); } } } As you can see, it is nothing different than a regular filter except that we are passing the dependency in the constructor. Next, we have to configure this filter for which Controller/Action methods will execute: public class ConfigureFilters : ConfigureFiltersBase { protected override void Configure(IFilterRegistry registry) { registry.Register<HomeController, UpdateUserLastActivityAttribute>(); } } You can register more than one filter for the same Controller/Action Methods: registry.Register<HomeController, UpdateUserLastActivityAttribute, CompressAttribute>(); You can register the filters for a specific Action method instead of the whole controller: registry.Register<HomeController, UpdateUserLastActivityAttribute, CompressAttribute>(c => c.Index()); You can even set various properties of the filter: registry.Register<ControlPanelController, CustomAuthorizeAttribute>( attribute => { attribute.AllowedRole = Role.Administrator; }); The Fluent Filter registration also reduces the number of base controllers in your application. It is very common that we create a base controller and decorate it with action filters and then we create concrete controller(s) so that the base controllers action filters are also executed in the concrete controller. You can do the  same with a single line statement with the fluent filter registration: Registering the Filters for All Controllers: registry.Register<ElmahHandleErrorAttribute>(new TypeCatalogBuilder().Add(GetType().Assembly).Include(type => typeof(Controller).IsAssignableFrom(type))); Registering Filters for selected Controllers: registry.Register<ElmahHandleErrorAttribute>(new TypeCatalogBuilder().Add(GetType().Assembly).Include(type => typeof(Controller).IsAssignableFrom(type) && (type.Name.StartsWith("Home") || type.Name.StartsWith("Post")))); You can also use the built-in filters in the fluent registration, for example: registry.Register<HomeController, OutputCacheAttribute>(attribute => { attribute.Duration = 60; }); With the fluent filter configuration you can even apply filters to controllers that source code is not available to you (may be the controller is a part of a third part component). That’s it for today, in the next post we will discuss about the Model binding support in MvcExtensions. So stay tuned.

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• Using SQL Source Control with Fortress or Vault &ndash; Part 1

  - by AjarnMark

  I am fanatical when it comes to managing the source code for my company.  Everything that we build (in source form) gets put into our source control management system.  And I’m not just talking about the UI and middle-tier code written in C# and ASP.NET, but also the back-end database stuff, which at times has been a pain.  We even script out our Scheduled Jobs and keep a copy of those under source control. The UI and middle-tier stuff has long been easy to manage as we mostly use Visual Studio which has integration with source control systems built in.  But the SQL code has been a little harder to deal with.  I have been doing this for many years, well before Microsoft came up with Data Dude, so I had already established a methodology that, while not as smooth as VS, nonetheless let me keep things well controlled, and allowed doing my database development in my tool of choice, Query Analyzer in days gone by, and now SQL Server Management Studio.  It just makes sense to me that if I’m going to do database development, let’s use the database tool set.  (Although, I have to admit I was pretty impressed with the demo of Juneau that Don Box did at the PASS Summit this year.)  So as I was saying, I had developed a methodology that worked well for us (and I’ll probably outline in a future post) but it could use some improvement. When Solutions and Projects were first introduced in SQL Management Studio, I thought we were finally going to get our same experience that we have in Visual Studio.  Well, let’s say I was underwhelmed by Version 1 in SQL 2005, and apparently so were enough other people that by the time SQL 2008 came out, Microsoft decided that Solutions and Projects would be deprecated and completely removed from a future version.  So much for that idea. Then I came across SQL Source Control from Red-Gate.  I have used several tools from Red-Gate in the past, including my favorites SQL Compare, SQL Prompt, and SQL Refactor.  SQL Prompt is worth its weight in gold, and the others are great, too.  Earlier this year, we upgraded from our earlier product bundles to the new Developer Bundle, and in the process added SQL Source Control to our collection.  I thought this might really be the golden ticket I was looking for.  But my hopes were quickly dashed when I discovered that it only integrated with Microsoft Team Foundation Server and Subversion as the source code repositories.  We have been using SourceGear’s Vault and Fortress products for years, and I wholeheartedly endorse them.  So I was out of luck for the time being, although there were a number of people voting for Vault/Fortress support on their feedback forum (as did I) so I had hope that maybe next year I could look at it again. But just a couple of weeks ago, I was pleasantly surprised to receive notice in my email that Red-Gate had an Early Access version of SQL Source Control that worked with Vault and Fortress, so I quickly downloaded it and have been putting it through its paces.  So far, I really like what I see, and I have been quite impressed with Red-Gate’s responsiveness when I have contacted them with any issues or concerns that I have had.  I have had several communications with Gyorgy Pocsi at Red-Gate and he has been immensely helpful and responsive. I must say that development with SQL Source Control is very different from what I have been used to.  This post is getting long enough, so I’ll save some of the details for a separate write-up, but the short story is that in my regular mode, it’s all about the script files.  Script files are King and you dare not make a change to the database other than by way of a script file, or you are in deep trouble.  With SQL Source Control, you make your changes to your development database however you like.  I still prefer writing most of my changes in T-SQL, but you can also use any of the GUI functionality of SSMS to make your changes, and SQL Source Control “manages” the script for you.  Basically, when you first link your database to source control, the tool generates scripts for every primary object (tables and their indexes are together in one script, not broken out into separate scripts like DB Projects do) and those scripts are checked into your source control.  So, if you needed to, you could still do a GET from your source control repository and build the database from scratch.  But for the day-to-day work, SQL Source Control uses the same technique as SQL Compare to determine what changes have been made to your development database and how to represent those in your repository scripts.  I think that once I retrain myself to just work in the database and quit worrying about having to find and open the right script file, that this will actually make us more efficient. And for deployment purposes, SQL Source Control integrates with the full SQL Compare utility to produce a synchronization script (or do a live sync).  This is similar in concept to Microsoft’s DACPAC, if you’re familiar with that. If you are not currently keeping your database development efforts under source control, definitely examine this tool.  If you already have a methodology that is working for you, then I still think this is worth a review and comparison to your current approach.  You may find it more efficient.  But remember that the version which integrates with Vault/Fortress is still in pre-release mode, so treat it with a little caution.  I have found it to be fairly stable, but there was one bug that I found which had inconvenient side-effects and could have really been frustrating if I had been running this on my normal active development machine.  However, I can verify that that bug has been fixed in a more recent build version (did I mention Red-Gate’s responsiveness?).

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• How to create managed properties at site collection level in SharePoint2013

  - by ybbest

  In SharePoint2013, you can create managed properties at site collection. Today, I’d like to show you how to do so through PowerShell. 1. Define your managed properties and crawled properties and managed property Type in an external csv file. PowerShell script will read this file and create the managed and the mapping. 2. As you can see I also defined variant Type, this is because you need the variant type to create the crawled property. In order to have the crawled properties, you need to do a full crawl and also make sure you have data populated for your custom column. However, if you do not want to a full crawl to create those crawled properties, you can create them yourself by using the PowerShell; however you need to make sure the crawled properties you created have the same name if created by a full crawl. Managed properties type: Text = 1 Integer = 2 Decimal = 3 DateTime = 4 YesNo = 5 Binary = 6 Variant Type: Text = 31 Integer = 20 Decimal = 5 DateTime = 64 YesNo = 11 3. You can use the following script to create your managed properties at site collection level, the differences for creating managed property at site collection level is to pass in the site collection id. param( [string] $siteUrl="http://SP2013/", [string] $searchAppName = "Search Service Application", $ManagedPropertiesList=(IMPORT-CSV ".\ManagedProperties.csv") ) Add-PSSnapin Microsoft.SharePoint.PowerShell -ErrorAction SilentlyContinue $searchapp = $null function AppendLog { param ([string] $msg, [string] $msgColor) $currentDateTime = Get-Date $msg = $msg + " --- " + $currentDateTime if (!($logOnly -eq $True)) { # write to console Write-Host -f $msgColor $msg } # write to log file Add-Content $logFilePath $msg } $scriptPath = Split-Path $myInvocation.MyCommand.Path $logFilePath = $scriptPath + "\CreateManagedProperties_Log.txt" function CreateRefiner {param ([string] $crawledName, [string] $managedPropertyName, [Int32] $variantType, [Int32] $managedPropertyType,[System.GUID] $siteID) $cat = Get-SPEnterpriseSearchMetadataCategory –Identity SharePoint -SearchApplication $searchapp $crawledproperty = Get-SPEnterpriseSearchMetadataCrawledProperty -Name $crawledName -SearchApplication $searchapp -SiteCollection $siteID if($crawledproperty -eq $null) { Write-Host AppendLog "Creating Crawled Property for $managedPropertyName" Yellow $crawledproperty = New-SPEnterpriseSearchMetadataCrawledProperty -SearchApplication $searchapp -VariantType $variantType -SiteCollection $siteID -Category $cat -PropSet "00130329-0000-0130-c000-000000131346" -Name $crawledName -IsNameEnum $false } $managedproperty = Get-SPEnterpriseSearchMetadataManagedProperty -Identity $managedPropertyName -SearchApplication $searchapp -SiteCollection $siteID -ErrorAction SilentlyContinue if($managedproperty -eq $null) { Write-Host AppendLog "Creating Managed Property for $managedPropertyName" Yellow $managedproperty = New-SPEnterpriseSearchMetadataManagedProperty -Name $managedPropertyName -Type $managedPropertyType -SiteCollection $siteID -SearchApplication $searchapp -Queryable:$true -Retrievable:$true -FullTextQueriable:$true -RemoveDuplicates:$false -RespectPriority:$true -IncludeInMd5:$true } $mappedProperty = $crawledproperty.GetMappedManagedProperties() | ?{$_.Name -eq $managedProperty.Name } if($mappedProperty -eq $null) { Write-Host AppendLog "Creating Crawled -> Managed Property mapping for $managedPropertyName" Yellow New-SPEnterpriseSearchMetadataMapping -CrawledProperty $crawledproperty -ManagedProperty $managedproperty -SearchApplication $searchapp -SiteCollection $siteID } $mappedProperty = $crawledproperty.GetMappedManagedProperties() | ?{$_.Name -eq $managedProperty.Name } #Get-FASTSearchMetadataCrawledPropertyMapping -ManagedProperty $managedproperty } $searchapp = Get-SPEnterpriseSearchServiceApplication $searchAppName $site= Get-SPSite $siteUrl $siteId=$site.id Write-Host "Start creating Managed properties" $i = 1 FOREACH ($property in $ManagedPropertiesList) { $propertyName=$property.managedPropertyName $crawledName=$property.crawledName $managedPropertyType=$property.managedPropertyType $variantType=$property.variantType Write-Host $managedPropertyType Write-Host "Processing managed property $propertyName $($i)..." $i++ CreateRefiner $crawledName $propertyName $variantType $managedPropertyType $siteId Write-Host "Managed property created " $propertyName } Key Concepts Crawled Properties: Crawled properties are discovered by the search index service component when crawling content. Managed Properties: Properties that are part of the Search user experience, which means they are available for search results, advanced search, and so on, are managed properties. Mapping Crawled Properties to Managed Properties: To make a crawled property available for the Search experience—to make it available for Search queries and display it in Advanced Search and search results—you must map it to a managed property. References Administer search in SharePoint 2013 Preview Managing Metadata

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• Windows Azure Recipe: Mobile Computing

  - by Clint Edmonson

  A while back, mashups were all the rage. The idea was to compose solutions that provided aggregation and integration across applications and services to make information more available, useful, and personal. Mashups ushered in the era of Web 2.0 in all it’s socially connected goodness. They taught us that to be successful, we needed to add web service APIs to our web applications. Web and client based mashups met with great success and have evolved even further with the introduction of the internet connected smartphone. Nothing is more available, useful, or personal than our smartphones. The current generation of cloud connected mobile computing mashups allow our mobilized workforces to receive, process, and react to information from disparate sources faster than ever before. Drivers Integration Reach Time to market Solution Here’s a sketch of a prototypical mobile computing solution using Windows Azure: Ingredients Web Role – with the phone running a dedicated client application, the web role is responsible for serving up backend web services that implement the solution’s core connected functionality. Database – used to store core operational and workflow data for the solution’s web services. Access Control – this service is used to authenticate and manage users identity, roles, and groups, possibly in conjunction with 3rd identity providers such as Windows LiveID, Google, Yahoo!, and Facebook. Worker Role – this role is used to handle the orchestration of long-running, complex, asynchronous operations. While much of the integration and interaction with other services can be handled directly by the mobile client application, it’s possible that the backend may need to integrate with 3rd party services as well. Offloading this work to a worker role better distributes computing resources and keeps the web roles focused on direct client interaction. Queues – these provide reliable, persistent messaging between applications and processes. They are an absolute necessity once asynchronous processing is involved. Queues facilitate the flow of distributed events and allow a solution to send push notifications back to mobile devices at appropriate times. Training & Resources These links point to online Windows Azure training labs and resources where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. Windows Azure Toolkit for Windows Phone The Windows Azure Toolkit for Windows Phone is designed to make it easier for you to build mobile applications that leverage cloud services running in Windows Azure. The toolkit includes Visual Studio project templates for Windows Phone and Windows Azure, class libraries optimized for use on the phone, sample applications, and documentation Windows Azure Toolkit for iOS The Windows Azure Toolkit for iOS is a toolkit for developers to make it easy to access Windows Azure storage services from native iOS applications. The toolkit can be used for both iPhone and iPad applications, developed using Objective-C and XCode. Windows Azure Toolkit for Android The Windows Azure Toolkit for Android is a toolkit for developers to make it easy to work with Windows Azure from native Android applications. The toolkit can be used for native Android applications developed using Eclipse and the Android SDK. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• Visual Studio Load Testing using Windows Azure

  - by Tarun Arora

  In my opinion the biggest adoption barrier in performance testing on smaller projects is not the tooling but the high infrastructure and administration cost that comes with this phase of testing. Only if a reusable solution was possible and infrastructure management wasn’t as expensive, adoption would certainly spike. It certainly is possible if you bring Visual Studio and Windows Azure into the equation. It is possible to run your test rig in the cloud without getting tangled in SCVMM or Lab Management. All you need is an active Azure subscription, Windows Azure endpoint enabled developer workstation running visual studio ultimate on premise, windows azure endpoint enabled worker roles on azure compute instances set up to run as test controllers and test agents. My test rig is running SQL server 2012 and Visual Studio 2012 RC agents. The beauty is that the solution is reusable, you can open the azure project, change the subscription and certificate, click publish and *BOOM* in less than 15 minutes you could have your own test rig running in the cloud. In this blog post I intend to show you how you can use the power of Windows Azure to effectively abstract the administration cost of infrastructure management and lower the total cost of Load & Performance Testing. As a bonus, I will share a reusable solution that you can use to automate test rig creation for both VS 2010 agents as well as VS 2012 agents. Introduction The slide show below should help you under the high level details of what we are trying to achive... Leveraging Azure for Performance Testing View more PowerPoint from Avanade Scenario 1 – Running a Test Rig in Windows Azure To start off with the basics, in the first scenario I plan to discuss how to, - Automate deployment & configuration of Windows Azure Worker Roles for Test Controller and Test Agent - Automate deployment & configuration of SQL database on Test Controller on the Test Controller Worker Role - Scaling Test Agents on demand - Creating a Web Performance Test and a simple Load Test - Managing Test Controllers right from Visual Studio on Premise Developer Workstation - Viewing results of the Load Test - Cleaning up - Have the above work in the shape of a reusable solution for both VS2010 and VS2012 Test Rig Scenario 2 – The scaled out Test Rig and sharing data using SQL Azure A scaled out version of this implementation would involve running multiple test rigs running in the cloud, in this scenario I will show you how to sync the load test database from these distributed test rigs into one SQL Azure database using Azure sync. The selling point for this scenario is being able to collate the load test efforts from across the organization into one data store. - Deploy multiple test rigs using the reusable solution from scenario 1 - Set up and configure Windows Azure Sync - Test SQL Azure Load Test result database created as a result of Windows Azure Sync - Cleaning up - Have the above work in the shape of a reusable solution for both VS2010 and VS2012 Test Rig The Ingredients Though with an active MSDN ultimate subscription you would already have access to everything and more, you will essentially need the below to try out the scenarios, 1. Windows Azure Subscription 2. Windows Azure Storage – Blob Storage 3. Windows Azure Compute – Worker Role 4. SQL Azure Database 5. SQL Data Sync 6. Windows Azure Connect – End points 7. SQL 2012 Express or SQL 2008 R2 Express 8. Visual Studio All Agents 2012 or Visual Studio All Agents 2010 9. A developer workstation set up with Visual Studio 2012 – Ultimate or Visual Studio 2010 – Ultimate 10. Visual Studio Load Test Unlimited Virtual User Pack. Walkthrough To set up the test rig in the cloud, the test controller, test agent and SQL express installers need to be available when the worker role set up starts, the easiest and most efficient way is to pre upload the required software into Windows Azure Blob storage. SQL express, test controller and test agent expose various switches which we can take advantage of including the quiet install switch. Once all the 3 have been installed the test controller needs to be registered with the test agents and the SQL database needs to be associated to the test controller. By enabling Windows Azure connect on the machines in the cloud and the developer workstation on premise we successfully create a virtual network amongst the machines enabling 2 way communication. All of the above can be done programmatically, let’s see step by step how… Scenario 1 Video Walkthrough–Leveraging Windows Azure for performance Testing Scenario 2 Work in progress, watch this space for more… Solution If you are still reading and are interested in the solution, drop me an email with your windows live id. I’ll add you to my TFS preview project which has a re-usable solution for both VS 2010 and VS 2012 test rigs as well as guidance and demo performance tests.   Conclusion Other posts and resources available here. Possibilities…. Endless!

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• Exadata Parameter _AUTO_MANAGE_EXADATA_DISKS

  - by AVargas

  Normal 0 false false false EN-US X-NONE HE MicrosoftInternetExplorer4 DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi;} Exadata auto disk management is controlled by the parameter _AUTO_MANAGE_EXADATA_DISKS. The default value for this parameter is TRUE.When _AUTO_MANAGE_EXADATA_DISKS is enabled, Exadata automate the following disk operations:If a griddisk becomes unavailable/available, ASM will OFFLINE/ONLINE it.If a physicaldisk fails or its status change to predictive failure, for all griddisks built on it ASM will DROP FORCE the failed ones and DROP the ones with predictive failures.If a flashdisk performance degrades, if there are griddisks built on it, they will be DROPPED FORCE in ASM.If a physicaldisk is replaced, the celldisk and griddisks will be recreated and the griddisks will be automatically ADDED in ASM, if they were automatically dropped by ASM. If you manually drop the disks, that will not happen.If a NORMAL, ONLINE griddisk is manually dropped, FORCE option should not be used, otherwise the disk will be automatically added back in ASM. If a gridisk is inactivated, ASM will automatically OFFLINE it.If a gridisk is activated, ASM will automatically ONLINED it. There are some error conditions that may require to temporarily disable _AUTO_MANAGE_EXADATA_DISKS.Details on MOS 1408865.1 - Exadata Auto Disk Management Add disk failing and ASM Rebalance interrupted with error ORA-15074. Immediately after taking care of the problem _AUTO_MANAGE_EXADATA_DISKS should be set back to its default value of TRUE. Full details on Auto disk management feature in Exadata (Doc ID 1484274.1)

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• Five Things Learned at the BSR Conference in San Francisco on Nov 2nd-4th

  - by Evelyn Neumayr

  The BSR Conference 2011—“Redefining Leadership”—held from Nov 2nd to Nov 4th in San Francisco, with Oracle as one of the main sponsors, saw senior business executives, civil society representatives, and other experts from around the world gathering to share strategies and insights on the future of sustainability. The general conference sessions kicked off on November 2nd with a plenary address by former U.S. Vice President Al Gore. Other sessions were presented by CEOs of the caliber of Carl Bass (Autodesk), Brian Dunn (Best Buy), Carlos Brito (Anheuser-Busch InBev) and Ofra Strauss (Strauss Group). Here are five key highlights from the conference: 1.      The main leadership challenge is integrating sustainability into core business functions and overcoming short-termism. The “BSR GlobeScan State of Sustainable Business Poll 2011” - a survey of nearly 500 business leaders from 300 member companies - shows that 84% of respondents are optimistic that global businesses will embrace CSR/sustainability as part of their core strategies and operations in the next five years but consider integrating sustainability into their core business functions the key challenge. It is still difficult for many companies that are committed to the sustainability agenda to find investors that understand the long-term implications and as Al Gore said “Many companies are given the signal by the investors that it is the short term results that matter and that is a terribly debilitating force in the market.” 2.      Companies are required to address increasing compliance requirements and transparency in their supply chain, especially in relation with conflict minerals legislation and water management. The Dodd-Frank legislation, OECD guidelines, and the upcoming Securities and Exchange Commission (SEC) rules require companies to monitor upstream the sourcing of tin, tantalum, tungsten, and gold, but given the complexity of this issue companies need to collaborate and partner with peer companies in their industry as well as in other industries to understand how to address conflict minerals in their supply chains. The Institute of Public and Environmental Affairs’ (IPE) China Water Pollution Map enables the public to access thousands of environmental quality, discharge, and infraction records released by various government agencies. Empowered with this information, the public has the opportunity to place greater pressure on polluting companies to comply with environmental standards and create solutions to improve their performance. 3.      A new standard for reporting on supply chain greenhouse gas emissions is available. The New “Scope 3” Supply Chain Greenhouse Gas Inventory Standard, released on October 4th 2011, is the only international greenhouse gas emissions standard that accounts for the full lifecycle of a company’s products. It provides a framework for companies to account for indirect emissions outside of energy use, such as transportation, manufacturing, and distribution, and it incorporates both upstream and downstream impacts of a product. With key investors now listing supplier vulnerability to rising energy prices and disruptions of service as a key concern, greenhouse gas (GHG) management isn’t just for leading companies but a necessity for any business. 4.      Environmental, social, and corporate governance (ESG) reporting is becoming increasingly important to investors and other stakeholders. While European investors have traditionally driven the ESG agenda, U.S. investors are increasingly including ESG data in their analyses. This trend will likely increase as stakeholders continue to demand that an ESG lens be applied to their investments. Investors are increasingly looking to partner on sustainability, as they see the benefits of ESG providing significant returns on investment. 5.      Software companies are offering an increasing variety of solutions to help drive changes and measure performance internally, in supply chains, and across peer companies. The significant challenge is how to integrate different software systems to facilitate decision-making based on a holistic understanding of trade-offs. Jon Chorley, Chief Sustainability Officer and Vice President, Supply Chain Management Product Strategy at Oracle was a panelist in the “Trends in Sustainability Software” session and commented that, “How we think about our business decisions really comes down to how we think about cost. And as long as we don’t assign a cost to things that have an environmental impact or social impact, then we make decisions based on incomplete information. If we could include that in the process that determines ‘Is this product profitable? we would then have a much better decision.” For more information on BSR visit www.brs.org. You can also view highlights of the plenary session at http://www.bsr.org/en/bsr-conference/session-summaries/2011. Oracle is proud to be a sponsor of this BSR conference. By Elena Avesani, Principal Product Strategy Manager, Oracle          

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• Database-as-a-Service on Exadata Cloud

  - by Gagan Chawla

  Note – Oracle Enterprise Manager 12c DBaaS is platform agnostic and is designed to work on Exadata/non-Exadata, physical/virtual, Oracle/non Oracle platforms and it’s not a mandatory requirement to use Exadata as the base platform. Database-as-a-Service (DBaaS) is an important trend these days and the top business drivers motivating customers towards private database cloud model include constant pressure to reduce IT Costs and Complexity, and also to be able to improve Agility and Quality of Service. The first step many enterprises take in their journey towards cloud computing is to move to a consolidated and standardized environment and Exadata being already a proven best-in-class popular consolidation platform, we are seeing now more and more customers starting to evolve from Exadata based platform into an agile self service driven private database cloud using Oracle Enterprise Manager 12c. Together Exadata Database Machine and Enterprise Manager 12c provides industry’s most comprehensive and integrated solution to transform from a typical silo’ed environment into enterprise class database cloud with self service, rapid elasticity and pay-per-use capabilities.   In today’s post, I’ll list down the important steps to enable DBaaS on Exadata using Enterprise Manager 12c. These steps are chalked down based on a recent DBaaS implementation from a real customer engagement - Project Planning - First step involves defining the scope of implementation, mapping functional requirements and objectives to use cases, defining high availability, network, security requirements, and delivering the project plan. In a Cloud project you plan around technology, business and processes all together so ensure you engage your actual end users and stakeholders early on in the project right from the scoping and planning stage. Setup your EM 12c Cloud Control Site – Once the project plan approval and sign off from stakeholders is achieved, refer to EM 12c Install guide and these are some important tips to follow during the site setup phase - Review the new EM 12c Sizing paper before you get started with install Cloud, Chargeback and Trending, Exadata plug ins should be selected to deploy during install Refer to EM 12c Administrator’s guide for High Availability, Security, Network/Firewall best practices and options Your management and managed infrastructure should not be combined i.e. EM 12c repository should not be hosted on same Exadata where target Database Cloud is to be setup Setup Roles and Users – Cloud Administrator (EM_CLOUD_ADMINISTRATOR), Self Service Administrator (EM_SSA_ADMINISTRATOR), Self Service User (EM_SSA_USER) are the important roles required for cloud lifecycle management. Roles and users are managed by Super Administrator via Setup menu –> Security option. For Self Service/SSA users custom role(s) based on EM_SSA_USER should be created and EM_USER, PUBLIC roles should be revoked during SSA user account creation. Configure Software Library – Cloud Administrator logs in and in this step configures software library via Enterprise menu –> provisioning and patching option and the storage location is OMS shared filesystem. Software Library is the centralized repository that stores all software entities and is often termed as ‘local store’. Setup Self Update – Self Update is one of the most innovative and cool new features in EM 12c framework. Self update can be accessed via Setup -> Extensibility option by Super Administrator and is the unified delivery mechanism to get all new and updated entities (Agent software, plug ins, connectors, gold images, provisioning bundles etc) in EM 12c. Deploy Agents on all Compute nodes, and discover Exadata targets – Refer to Exadata discovery cookbook for detailed walkthrough to ensure successful discovery of Exadata targets. Configure Privilege Delegation Settings – This step involves deployment of privilege setting template on all the nodes by Super Administrator via Setup menu -> Security option with the option to define whether to use sudo or powerbroker for all provisioning and patching operations. Provision Grid Infrastructure with RAC Database on Compute Nodes – Software is provisioned in this step via a provisioning profile using EM 12c database provisioning. In case of Exadata, Grid Infrastructure and RAC Database software is already deployed on compute nodes via OneCommand from Oracle, so SSA Administrator just needs to discover Oracle Homes and Listener as EM targets. Databases will be created as and when users request for databases from cloud. Customize Create Database Deployment Procedure – the actual database creation steps are "templatized" in this step by Self Service Administrator and the newly saved deployment procedure will be used during service template creation in next step. This is an important step and make sure you have locked all the required variables marked as locked as ‘Y’ in this table. Setup Self Service Portal – This step involves setting up of zones, user quotas, service templates, chargeback plan. The SSA portal is setup by Self Service Administrator via Setup menu -> Cloud -> Database option and following guided workflow. Refer to DBaaS cookbook for details. You also have an option to customize SSA login page via steps documented in EM 12c Cloud Administrator’s guide Final Checks – Define and document process guidelines for SSA users and administrators. Get your SSA users trained on Self Service Portal features and overall DBaaS model and SSA administrators should be familiar with Self Service Portal setup pieces, EM 12c database lifecycle management capabilities and overall EM 12c monitoring framework. GO LIVE – Announce rollout of Database-as-a-Service to your SSA users. Users can login to the Self Service Portal and request/monitor/view their databases in Exadata based database cloud. Congratulations! You just delivered a successful database cloud implementation project! In future posts, we will cover these additional useful topics around database cloud – DBaaS Implementation tips and tricks – right from setup to self service to managing the cloud lifecycle ‘How to’ enable real production databases copies in DBaaS with rapid provisioning in database cloud Case study of a customer who recently achieved success with their transformational journey from traditional silo’ed environment on to Exadata based database cloud using Enterprise Manager 12c. More Information – Podcast on Database as a Service using Oracle Enterprise Manager 12c Oracle Enterprise Manager 12c Installation and Administration guide, Cloud Administration guide DBaaS Cookbook Exadata Discovery Cookbook Screenwatch: Private Database Cloud: Set Up the Cloud Self-Service Portal Screenwatch: Private Database Cloud: Use the Cloud Self-Service Portal Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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• Source Control and SQL Development &ndash; Part 3

  - by Ajarn Mark Caldwell

  In parts one and two of this series, I have been specifically focusing on the latest version of SQL Source Control by Red Gate Software.  But I have been doing source-controlled SQL development for years, long before this product was available, and well before Microsoft came out with Database Projects for Visual Studio.  “So, how does that work?” you may wonder.  Well, let me share some of the details of how we do it where I work… The key to this approach is that everything is done via Transact-SQL script files; either natively written T-SQL, or generated.  My preference is to write all my code by hand, which forces you to become better at your SQL syntax.  But if you really prefer to use the Management Studio GUI to make database changes, you can still do that, and then you use the Generate Scripts feature of the GUI to produce T-SQL scripts afterwards, and store those in your source control system.  You can generate scripts for things like stored procedures and views by right-clicking on the database in the Object Explorer, and Choosing Tasks, Generate Scripts (see figure 1 to the left).  You can also do that for the CREATE scripts for tables, but that does not work when you have a table that is already in production, and you need to make just a simple change, such as adding a new column or index.  In this case, you can use the GUI to make the table changes, and then instead of clicking the Save button, click the Generate Change Script button (). Then, once you have saved the change script, go ahead and execute it on your development database to actually make the change.  I believe that it is important to actually execute the script rather than just click the Save button because this is your first test that your change script is working and you didn’t somehow lose a portion of the change. As you can imagine, all this generating of scripts can get tedious and tempting to skip entirely, so again, I would encourage you to just get in the habit of writing your own Transact-SQL code, and then it is just a matter of remembering to save your work, just like you are in the habit of saving changes to a Word or Excel document before you exit the program. So, now that you have all of these script files, what do you do with them?  Well, we organize ours into folders labeled ChangeScripts, Functions, Views, and StoredProcedures, and those folders are loaded into our source control system.  ChangeScripts contains all of the table and index changes, and anything else that is basically a one-time-only execution.  Of course you want to write your scripts with qualifying logic so that if a script were accidentally run more than once in a database, it would not crash nor corrupt anything; but these scripts are really intended to be run only once in a database. Once you have your initial set of scripts loaded into source control, then making changes, such as altering a stored procedure becomes a simple matter of checking out your CREATE PROCEDURE* script, editing it in SSMS, saving the change, executing the script in order to effect the change in your database, and then checking the script back in to source control.  Of course, this is where the lack of integration for source control systems within SSMS becomes an irritation, because this means that in addition to SSMS, I also have my source control client application running to do the check-out and check-in.  And when you have 800+ procedures like we do, that can be quite tedious to locate the procedure I want to change in source control, check it out, then locate the script file in my working folder, open it in SSMS, do the change, save it, and the go back to source control to check in.  Granted, it is not nearly as burdensome as, say, losing your source code and having to rebuild it from memory, or losing the audit trail that good source control systems provide.  It is worth the effort, and this is how I have been doing development for the last several years. Remember that everything that the SQL Server Management Studio does in modifying your database can also be done in plain Transact-SQL code, and this is what you are storing.  And now I have shown you how you can do it all without spending any extra money.  You already have source control, or can get free, open-source source control systems (almost seems like an oxymoron, doesn’t it) and of course Management Studio is free with your SQL Server database engine software. So, whether you spend the money on tools to make it easier, or not, you now have no excuse for not using source control with your SQL development. * In our current model, the scripts for stored procedures and similar database objects are written with an IF EXISTS…DROP… at the top, followed by the CREATE PROCEDURE… section, and that followed by a section that assigns permissions.  This allows me to run the same script regardless of whether the procedure previously existed in the database.  If the script was only an ALTER PROCEDURE, then it would fail the first time that procedure was deployed to a database, unless you wrote other code to stub it if it did not exist.  There are a few different ways you could organize your scripts for deployment, each with its own trade-offs, but I think it is absolutely critical that whichever way you organize things, you ensure that the same script is run throughout the deployment cycle, and do not allow customizations to creep in between TEST and PROD.  If you do, then you have broken the integrity of your deployment process because what you deployed to PROD was not exactly the same as what was tested in TEST, so you effectively have now released untested code into PROD.

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• IRM Item Codes &ndash; what are they for?

  - by martin.abrahams

  A number of colleagues have been asking about IRM item codes recently – what are they for, when are they useful, how can you control them to meet some customer requirements? This is quite a big topic, but this article provides a few answers. An item code is part of the metadata of every sealed document – unless you define a custom metadata model. The item code is defined when a file is sealed, and usually defaults to a timestamp/filename combination. This time/name combo tends to make item codes unique for each new document, but actually item codes are not necessarily unique, as will become clear shortly. In most scenarios, item codes are not relevant to the evaluation of a user’s rights - the context name is the critical piece of metadata, as a user typically has a role that grants access to an entire classification of information regardless of item code. This is key to the simplicity and manageability of the Oracle IRM solution. Item codes are occasionally exposed to users in the UI, but most users probably never notice and never care. Nevertheless, here is one example of where you can see an item code – when you hover the mouse pointer over a sealed file. As you see, the item code for this freshly created file combines a timestamp with the file name. But what are item codes for? The first benefit of item codes is that they enable you to manage exceptions to the policy defined for a context. Thus, I might have access to all oracle – internal files - except for 2011_03_11 13:33:29 Board Minutes.sdocx. This simple mechanism enables Oracle IRM to provide file-by-file control where appropriate, whilst offering the scalability and manageability of classification-based control for the majority of users and content. You really don’t want to be managing each file individually, but never say never. Item codes can also be used for the opposite effect – to include a file in a user’s rights when their role would ordinarily deny access. So, you can assign a role that allows access only to specified item codes. For example, my role might say that I have access to precisely one file – the one shown above. So how are item codes set? In the vast majority of scenarios, item codes are set automatically as part of the sealing process. The sealing API uses the timestamp and filename as shown, and the user need not even realise that this has happened. This automatically creates item codes that are for all practical purposes unique - and that are also intelligible to users who might want to refer to them when viewing or assigning rights in the management UI. It is also possible for suitably authorised users and applications to set the item code manually or programmatically if required. Setting the item code manually using the IRM Desktop The manual process is a simple extension of the sealing task. An authorised user can select the Advanced… sealing option, and will see a dialog that offers the option to specify the item code. To see this option, the user’s role needs the Set Item Code right – you don’t want most users to give any thought at all to item codes, so by default the option is hidden. Setting the item code programmatically A more common scenario is that an application controls the item code programmatically. For example, a document management system that seals documents as part of a workflow might set the item code to match the document’s unique identifier in its repository. This offers the option to tie IRM rights evaluation directly to the security model defined in the document management system. Again, the sealing application needs to be authorised to Set Item Code. The Payslip Scenario To give a concrete example of how item codes might be used in a real world scenario, consider a Human Resources workflow such as a payslips. The goal might be to allow the HR team to have access to all payslips, but each employee to have access only to their own payslips. To enable this, you might have an IRM classification called Payslips. The HR team have a role in the normal way that allows access to all payslips. However, each employee would have an Item Reader role that only allows them to access files that have a particular item code – and that item code might match the employee’s payroll number. So, employee number 123123123 would have access to items with that code. This shows why item codes are not necessarily unique – you can deliberately set the same code on many files for ease of administration. The employees might have the right to unseal or print their payslip, so the solution acts as a secure delivery mechanism that allows payslips to be distributed via corporate email without any fear that they might be accessed by IT administrators, or forwarded accidentally to anyone other than the intended recipient. All that remains is to ensure that as each user’s payslip is sealed, it is assigned the correct item code – something that is easily managed by a simple IRM sealing application. Each month, an employee’s payslip is sealed with the same item code, so you do not need to keep amending the list of items that the user has access to – they have access to all documents that carry their employee code.

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• Upgrading Agent Controllers in Oracle Enterprise Manager Ops Center 12c

  - by S Stelting

  Oracle Enterprise Manager Ops Center 12c recently released an upgrade for Solaris Agent Controllers. In this week's blog post, we'll show you how to upgrade agent controllers. Detailed instructions about upgrading Agent Controllers are available in the product documentation here. This blog post uses an Enterprise Controller which is configured for connected mode operation. If you'd like to apply the agent update in a disconnected installation, additional instructions are available here. Step 1: Download Agent Controller Updates With a connected mode Ops Center installation, you can check for product updates at any time by selecting the Enterprise Controller from the left-hand Administration navigation tab. Select the right-hand Action link “Ops Center Downloads” to open a pop-up dialog displaying any new product updates. In this example, the Enterprise Controller has already been upgraded to the latest version (Update 1, also shown as build version 2076) so only the Agent Controller updates will appear. There are three updates available: one for Solaris 10 X86, one for Solaris 8-10 SPARC, and one for all versions of Solaris 11. Note that the last update in the screen shot is the Solaris 11 update; for details on any of the downloads, place your mouse over the information icon under the details column for a pop-up text region. Select the software to download and click the Next button to display the Ops Center license agreement. Review and click the check box to accept the license agreement, then click the Next button to begin downloading the software. The status screen shows the current download status. If desired, you can perform the downloads as a background job. Simply click the check box, then click the next button to proceed to the summary screen. The summary screen shows the updates to be downloaded as well as the current status. Clicking the Finish button will close the dialog and return to the Browser UI. The download job will continue to run in Ops Center and progress can still be viewed from the jobs menu at the bottom of the browser window. Step 2: Check the Version of Existing Agent Controllers After the download job completes, you can check the availability of agent updates as well as the current versions of your Agent Controllers from the left-hand Assets navigation tab. Select “Operating Systems” from the pull-down tab lets to display only OS assets. Next, select “Solaris” in the left-hand tab to display the Solaris assets. Finally, select the Summary tab in the center display panel to show which versions of agent controllers are installed in your data center. Notice that a few of the OS assets are not displayed in the Agent Controllers tab. Ops Center will not display OS instances which do not have an Agent Controller installation. This includes Enterprise Controllers and Proxy Controllers (unless the agent has been activated on the OS instance) and and OS instances using agentless management. For Agent Controllers which support an update, the version of agent software (in this example, 2083) appears to the right of the currently installed version. Step 3: Upgrade Your Agent Controllers If desired, you can upgrade agent controllers from the previous screen by selecting the desired systems and clicking the upgrade button. Alternatively, you can click the link “Upgrade All Agent Controllers” in the right-hand Actions menu: In either case, a pop-up dialog lets you start the upgrade process. The first screen in the dialog lets you choose the upgrade method: Ops Center provides three ways to upgrade agent controllers: Automatic Upgrade: If Agent Controllers are running on all assets, Ops Center can automatically upgrade the software to the latest version without requiring any login credentials to the system SSH using a single set of credentials: If all assets use the same login credentials, you can apply a single set to all assets for the upgrade process. The log-in credentials are the same ones used for asset discovery and management, which are stored in the Plan Management navigation tab under Credentials. SSH using individual credentials: If assets use different login credentials, you can select a different set for each asset. After selecting the upgrade method, click the Next button to proceed to the summary screen. Click the Finish button to close the pop-up dialog and start the upgrade job for the agent controllers. The upgrade job runs a series of tasks in parallel, and will upgrade all agents which have been selected. Once the job completes, the OS instances in your data center will be upgraded and running the latest version of Agent Controller software.

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• External USB 3 drive not recognized

  - by ilan123

  Ubuntu 12.10 64 bit seems not to recognize my external hard disk. It is a Vantec NST-310S3 external disk enclosure with a WD 3TB drive. The disk has two NTFS partitions. My PC is a dual boot system. Under Windows 7 the hard disk works fine but I can't make it work with Ubuntu. When the drive is connected to the PC then the command sudo fdisk -l seems to hang forever. Below are the output of lsusb and cat /proc/partitions without the external drive and then with it connected. I added also the last lines of the dmesg command at the end. First without the drive: ilan@linux:~$ lsusb Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13ba:0017 Unknown PS/2 Keyboard+Mouse Adapter Bus 001 Device 004: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 001 Device 005: ID 0ac8:3420 Z-Star Microelectronics Corp. Venus USB2.0 Camera ilan@linux:~$ cat /proc/partitions major minor #blocks name 8 0 1953514584 sda 8 1 102400 sda1 8 2 629043200 sda2 8 3 367001600 sda3 8 4 1 sda4 8 5 471859200 sda5 8 6 157286400 sda6 8 7 324115456 sda7 8 8 4101120 sda8 11 0 1048575 sr0 Second with the USB 3 drive: ilan@linux:~$ lsusb Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 004 Device 002: ID 174c:55aa ASMedia Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13ba:0017 Unknown PS/2 Keyboard+Mouse Adapter Bus 001 Device 004: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 001 Device 005: ID 0ac8:3420 Z-Star Microelectronics Corp. Venus USB2.0 Camera ilan@linux:~$ cat /proc/partitions major minor #blocks name 8 0 1953514584 sda 8 1 102400 sda1 8 2 629043200 sda2 8 3 367001600 sda3 8 4 1 sda4 8 5 471859200 sda5 8 6 157286400 sda6 8 7 324115456 sda7 8 8 4101120 sda8 11 0 1048575 sr0 8 16 2930266584 sdb ilan@linux:~$ lsusb -v -s 004:002 Bus 004 Device 002: ID 174c:55aa ASMedia Technology Inc. Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 9 idVendor 0x174c ASMedia Technology Inc. idProduct 0x55aa bcdDevice 1.00 iManufacturer 2 iProduct 3 iSerial 1 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 44 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 ilan@linux:~$ sudo fdisk -l [sudo] password for ilan: Disk /dev/sda: 2000.4 GB, 2000398934016 bytes 255 heads, 63 sectors/track, 243201 cylinders, total 3907029168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xf1b4f1ee Device Boot Start End Blocks Id System /dev/sda1 * 2048 206847 102400 7 HPFS/NTFS/exFAT /dev/sda2 206848 1258293247 629043200 7 HPFS/NTFS/exFAT /dev/sda3 1258293248 1992296447 367001600 7 HPFS/NTFS/exFAT /dev/sda4 1992298494 3907028991 957365249 f W95 Ext'd (LBA) /dev/sda5 1992298496 2936016895 471859200 7 HPFS/NTFS/exFAT /dev/sda6 2936018944 3250591743 157286400 7 HPFS/NTFS/exFAT /dev/sda7 3250593792 3898824703 324115456 83 Linux /dev/sda8 3898826752 3907028991 4101120 82 Linux swap / Solaris dmesg output after connecting the external drive: [ 23.740567] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx [ 23.740786] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready [ 49.144673] usb 4-1: >new SuperSpeed USB device number 2 using xhci_hcd [ 49.163039] usb 4-1: >Parent hub missing LPM exit latency info. Power management will be impacted. [ 49.166789] usb 4-1: >New USB device found, idVendor=174c, idProduct=55aa [ 49.166793] usb 4-1: >New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 49.166796] usb 4-1: >Product: AS2105 [ 49.166799] usb 4-1: >Manufacturer: ASMedia [ 49.166801] usb 4-1: >SerialNumber: 0123456789ABCDEF [ 49.206372] usbcore: registered new interface driver uas [ 49.228891] Initializing USB Mass Storage driver... [ 49.229042] scsi6 : usb-storage 4-1:1.0 [ 49.229115] usbcore: registered new interface driver usb-storage [ 49.229116] USB Mass Storage support registered. [ 64.045528] scsi 6:0:0:0: >Direct-Access WDC WD30 EZRX-00MMMB0 80.0 PQ: 0 ANSI: 0 [ 64.046224] sd 6:0:0:0: >Attached scsi generic sg2 type 0 [ 64.046881] sd 6:0:0:0: >[sdb] Very big device. Trying to use READ CAPACITY(16). [ 64.047610] sd 6:0:0:0: >[sdb] 5860533168 512-byte logical blocks: (3.00 TB/2.72 TiB) [ 64.048368] sd 6:0:0:0: >[sdb] Write Protect is off [ 64.048373] sd 6:0:0:0: >[sdb] Mode Sense: 23 00 00 00 [ 64.048984] sd 6:0:0:0: >[sdb] No Caching mode page present [ 64.048987] sd 6:0:0:0: >[sdb] Assuming drive cache: write through [ 64.049297] sd 6:0:0:0: >[sdb] Very big device. Trying to use READ CAPACITY(16). [ 64.050942] sd 6:0:0:0: >[sdb] No Caching mode page present [ 64.050944] sd 6:0:0:0: >[sdb] Assuming drive cache: write through [ 94.245006] usb 4-1: >reset SuperSpeed USB device number 2 using xhci_hcd [ 94.262553] usb 4-1: >Parent hub missing LPM exit latency info. Power management will be impacted. [ 94.263805] xhci_hcd 0000:03:00.0: >xHCI xhci_drop_endpoint called with disabled ep ffff8800d37d1c00 [ 94.263808] xhci_hcd 0000:03:00.0: >xHCI xhci_drop_endpoint called with disabled ep ffff8800d37d1c40 [ 125.262722] usb 4-1: >reset SuperSpeed USB device number 2 using xhci_hcd [ 125.280304] usb 4-1: >Parent hub missing LPM exit latency info. Power management will be impacted. [ 125.281511] xhci_hcd 0000:03:00.0: >xHCI xhci_drop_endpoint called with disabled ep ffff8800d37d1c00 [ 125.281516] xhci_hcd 0000:03:00.0: >xHCI xhci_drop_endpoint called with disabled ep ffff8800d37d1c40

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• SQL SERVER – Monitoring SQL Server Database Transaction Log Space Growth – DBCC SQLPERF(logspace) – Puzzle for You

  - by pinaldave

  First of all – if you are going to say this is very old subject, I agree this is very (very) old subject. I believe in earlier time we used to have this only option to monitor Log Space. As new version of SQL Server released we all equipped with DMV, Performance Counters, Extended Events and much more new enhancements. However, during all this year, I have always used DBCC SQLPERF(logspace) to get the details of the logs. It may be because when I started my career I remember this command and it did what I wanted all the time. Recently I have received interesting question and I thought, I should request your help. However, before I request your help, let us see traditional usage of DBCC SQLPERF(logspace). Every time I have to get the details of the log I ran following script. Additionally, I liked to store the details of the when the log file snapshot was taken as well so I can go back and know the status log file growth. This gives me a fair estimation when the log file was growing. CREATE TABLE dbo.logSpaceUsage ( id INT IDENTITY (1,1), logDate DATETIME DEFAULT GETDATE(), databaseName SYSNAME, logSize DECIMAL(18,5), logSpaceUsed DECIMAL(18,5), [status] INT ) GO INSERT INTO dbo.logSpaceUsage (databaseName, logSize, logSpaceUsed, [status]) EXEC ('DBCC SQLPERF(logspace)') GO SELECT * FROM dbo.logSpaceUsage GO I used to record the details of log file growth every hour of the day and then we used to plot charts using reporting services (and excel in much earlier times). Well, if you look at the script above it is very simple script. Now here is the puzzle for you. Puzzle 1: Write a script based on a table which gives you the time period when there was highest growth based on the data stored in the table. Puzzle 2: Write a script based on a table which gives you the amount of the log file growth from the beginning of the table to the latest recording of the data. You may have to run above script at some interval to get the various data samples of the log file to answer above puzzles. To make things simple, I am giving you sample script with expected answers listed below for both of the puzzle. Here is the sample query for puzzle: -- This is sample query for puzzle CREATE TABLE dbo.logSpaceUsage ( id INT IDENTITY (1,1), logDate DATETIME DEFAULT GETDATE(), databaseName SYSNAME, logSize DECIMAL(18,5), logSpaceUsed DECIMAL(18,5), [status] INT ) GO INSERT INTO dbo.logSpaceUsage (databaseName, logDate, logSize, logSpaceUsed, [status]) SELECT 'SampleDB1', '2012-07-01 7:00:00.000', 5, 10, 0 UNION ALL SELECT 'SampleDB1', '2012-07-01 9:00:00.000', 16, 10, 0 UNION ALL SELECT 'SampleDB1', '2012-07-01 11:00:00.000', 9, 10, 0 UNION ALL SELECT 'SampleDB1', '2012-07-01 14:00:00.000', 18, 10, 0 UNION ALL SELECT 'SampleDB3', '2012-06-01 7:00:00.000', 5, 10, 0 UNION ALL SELECT 'SampleDB3', '2012-06-04 7:00:00.000', 15, 10, 0 UNION ALL SELECT 'SampleDB3', '2012-06-09 7:00:00.000', 25, 10, 0 GO Expected Result of Puzzle 1 You will notice that there are two entries for database SampleDB3 as there were two instances of the log file grows with the same value. Expected Result of Puzzle 2 Well, please a comment with valid answer and I will post valid answers with due credit next week. Not to mention that winners will get a surprise gift from me. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: DBCC

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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