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• Oracle Enhances Oracle Social Cloud with Next-Generation User Experience

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} News Facts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform that helps organizations socially enable the way they do business. With an advanced yet intuitive user interface, Social Station delivers a compelling user experience that improves productivity and helps users more easily deliver on social objectives. To help users quickly and easily build out and configure their social workspaces, Social Station provides drag-and-drop capabilities that allow users to personalize their workspace with different social modules. With a new Custom Analytics module that mixes and matches more than 120 metrics with thousands of customizable reporting options, users can customize their view of social data and access constantly refreshed updates that support real-time understanding. One-click sharing capabilities and annotation functionality within the new Custom Analytics module also drives productivity by improving sharing and collaboration across teams, departments, and executives. Multiview layout capabilities further allows visibility into social insights by offering users the flexibility to monitor conversations by network, stream, metric, graph type, date range, and relative time period. Social Station also includes an Enhanced Calendar module that provides a clear visual representation of content, posts, networks, and views, helping users easily and efficiently understand information and toggle between various functions and views. To support different user personas and social business needs, Oracle plans to continue building out Social Station with additional modules, including content curation, influencer engagement, and command center creation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Week in Geek: LastPass Rescues Xmarks Edition

  - by Asian Angel

  This week we learned how to breathe new life into an aging Windows Mobile 6.x device, use filters in Photoshop, backup and move VirtualBox machines, use the BitDefender Rescue CD to clean an infected PC, and had fun setting up a pirates theme on our computers. Photo by _nash. Weekly Feature Do you love using the Faenza icon set on your Ubuntu system but feel that there are a few much needed icons missing (or you desire a different version of a particular icon)? Then you may want to take a look at the Faenza Variants icon pack. The icons are available in the following sizes: 16px, 22px, 32px, 48px and scalable sizes. Photo by Asian Angel. Faenza Variants Random Geek Links Another week with extra link goodness to help keep you on top of the news. Photo by Asian Angel. LastPass acquires Xmarks, premium service announced Xmarks announced that it has been acquired by LastPass, a cross-platform password management service. This also means that Xmarks is now in transition from a “free” to a “freemium” business model. WikiLeaks reappears on European Net domains WikiLeaks has re-emerged on a Swiss Internet domain followed by domains in Germany, Finland, and the Netherlands, sidestepping a move that had in effect taken the controversial site off the Internet. Iran: Yes, Stuxnet hurt our nuclear program The Stuxnet worm got some big play from Iranian President Mahmoud Ahmadinejad, who acknowledged that the malware dinged his nuclear program. More Windows Rogues than Just AV – Fake Defragmenter Check Disk Don’t think for a second that rogues are limited to scareware, because as so-called products such as “System Defragmenter”, “Scan Disk” “Check Disk” prove, they’re not. Internet Explorer’s Protected Mode can be bypassed Researchers from Verizon Business have now described a way of bypassing Protected Mode in IE 7 and 8 in order to gain access to user accounts. Can you really see who viewed your Facebook profile? Rogue application spreads virally Once again, a rogue application is spreading virally between Facebook users pretending to offer you a way of seeing who has viewed your profile. More holes in Palm’s WebOS Researchers Orlando Barrera and Daniel Herrera, who both work for security firm SecTheory, have discovered a gaping security hole in Palm’s WebOS smartphone operating system. Next-gen banking Trojans hit APAC With the proliferation of banking Trojans, Web and smartphone users of online banking services have to be on constant alert to avoid falling prey to fraud schemes, warned Etay Maor, project manager for RSA Fraud Action. AVG update cripples 64-bit computers A signature update automatically deployed by the AVG virus scanner Thursday has crippled numerous computers. Article includes link to forums to fix computers affected after a restart. Congress moves to outlaw ‘mystery charges’ for Web shoppers Legislation that makes it illegal for Web merchants and so-called post-transaction marketers to charge credit cards without the card owners’ say-so came closer to becoming law this week. Ballmer Set to “Look Into” Windows Home Server Drive Extender Fiasco Tuesday’s announcement from Microsoft regarding the removal of Drive Extender from Windows Home Server has sent shock waves across the web. Google tweaks search recipe to ding scam artists Google has changed its search algorithm to penalize sites deemed to provide an “extremely poor user experience” following a New York Times story on a merchant who justified abusive behavior towards customers as a search-engine optimization tactic. Geek Video of the Week Watch as our two friends debate back and forth about the early adoption of new technology through multiple time periods (Stone Age to the far future). Will our reluctant friend finally succumb to the temptation? Photo by CollegeHumor. Early Adopters Through History Random TinyHacker Links Fix Issues in Windows 7 Using Reliability Monitor Learn how to analyze Windows 7 errors and then fix them using the built-in reliability monitor. Learn About IE Tab Groups Tab groups is a useful feature in IE 8. Here’s a detailed guide to what it is all about. Google’s Book Helps You Learn About Browsers and Web A cool new online book by the Google Chrome team on browsers and the web. TrustPort Internet Security 2011 – Good Security from a Less Known Provider TrustPort is not exactly a well-known provider of security solutions. At least not in the consumer space. This review tests in detail their latest offering. How the World is Using Cell phones An infographic showing the shocking demographics of cell phone use. Super User Questions See the great answers to these questions from Super User. I am unable to access my C drive. It says it is unable to display current owner. List of Windows special directories/shortcuts like ‘%TEMP%’ Is using multiple passes for wiping a disk really necessary? How can I view two files side by side in Notepad++ Is there any tool that automatically puts screenshots to my Dropbox? How-To Geek Weekly Article Recap Look through our hottest articles from this past week at How-To Geek. How to Create a Software RAID Array in Windows 7 9 Alternatives for Windows Home Server’s Drive Extender Why Doesn’t Disk Cleanup Delete Everything from the Temp Folder? Ask the Readers: How Much Do You Customize Your Operating System? How to Upload Really Large Files to SkyDrive, Dropbox, or Email One Year Ago on How-To Geek Enjoy reading through these awesome articles from one year ago. How To Upgrade from Vista to Windows 7 Home Premium Edition How To Fix No Aero Transparency in Windows 7 Troubleshoot Startup Problems with Startup Repair Tool in Windows 7 & Vista Rename the Guest Account in Windows 7 for Enhanced Security Disable Error Reporting in XP, Vista, and Windows 7 The Geek Note That wraps things up here for this week. Regardless of the weather wherever you may be, we hope that you have an opportunity to get outside and have some fun! Remember to keep sending those great tips in to us at [email protected]. Photo by Tony the Misfit. Latest Features How-To Geek ETC The How-To Geek Guide to Learning Photoshop, Part 8: Filters Get the Complete Android Guide eBook for Only 99 Cents [Update: Expired] Improve Digital Photography by Calibrating Your Monitor The How-To Geek Guide to Learning Photoshop, Part 7: Design and Typography How to Choose What to Back Up on Your Linux Home Server How To Harmonize Your Dual-Boot Setup for Windows and Ubuntu Hang in There Scrat! – Ice Age Wallpaper How Do You Know When You’ve Passed Geek and Headed to Nerd? On The Tip – A Lamborghini Theme for Chrome and Iron What if Wile E. Coyote and the Road Runner were Human? [Video] Peaceful Winter Cabin Wallpaper Store Tabs for Later Viewing in Opera with Tab Vault

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• Week in Geek: New Security Flaw Confirmed for Internet Explorer Edition

  - by Asian Angel

  This week we learned how to use a PC to stay entertained while traveling for the holidays, create quality photo prints with free software, share links between any browser and any smartphone, create perfect Christmas photos using How-To Geek’s 10 best how-to photo guides, and had fun decorating Firefox with a collection of Holiday 2010 Personas themes. Photo by Repoort. Random Geek Links Photo by Asian Angel. Critical 0-Day Flaw Affects All Internet Explorer Versions, Microsoft Warns Microsoft has confirmed a zero-day vulnerability affecting all supported versions of Internet Explorer, including IE8, IE7 and IE6. Note: Article contains link to Microsoft Security Advisory detailing two work-arounds until a security update is released. Hackers targeting human rights, indie media groups Hackers are increasingly hitting the Web sites of human rights and independent media groups in an attempt to silence them, says a new study released this week by Harvard University’s Berkman Center for Internet & Society. OpenBSD: audits give no indication of back doors So far, the analyses of OpenBSD’s crypto and IPSec code have not provided any indication that the system contains back doors for listening to encrypted VPN connections. But the developers have already found two bugs during their current audits. Sophos: Beware Facebook’s new facial-recognition feature Facebook’s new facial recognition software might result in undesirable photos of users being circulated online, warned a security expert, who urged users to keep abreast with the social network’s privacy settings to prevent the abovementioned scenario from becoming a reality. Microsoft withdraws flawed Outlook update Microsoft has withdrawn update KB2412171 for Outlook 2007, released last Patch Tuesday, after a number of user complaints. Skype: Millions still without service Skype was still working to right itself going into the holiday weekend from a major outage that began this past Wednesday. Mozilla improves sync setup and WebGL in Firefox 4 beta 8 Firefox 4.0 beta 8 brings better support for WebGL and introduces an improved setup process for Firefox Sync that simplifies the steps for configuring the synchronization service across multiple devices. Chrome OS the litmus test for cloud The success or failure of Google’s browser-oriented Chrome OS will be the litmus test to decide if the cloud is capable of addressing user needs for content and services, according to a new Ovum report released Monday. FCC Net neutrality rules reach mobile apps The Federal Communications Commission (FCC) finally released its long-expected regulations on Thursday and the related explanations total a whopping 194 pages. One new item that was not previously disclosed: mobile wireless providers can’t block “applications that compete with the provider’s” own voice or video telephony services. KDE and the Document Foundation join Open Invention Network The KDE e.V. and the Document Foundation (TDF) have both joined the Open Invention Network (OIN) as licensees, expanding the organization’s roster of supporters. Report: SEC looks into Hurd’s ousting from HP The scandal surrounding Mark Hurd’s departure from the world’s largest technology company in August has officially drawn attention from the U.S. Securities and Exchange Commission. Report: Google requests delay of new Google TVs Google TV is apparently encountering a bit of static that has resulted in a programming change. Geek Video of the Week This week we have a double dose of geeky video goodness for you with the original Mac vs PC video and the trailer for the sequel. Photo courtesy of Peacer. Mac vs PC Photo courtesy of Peacer. Mac vs PC 2 Trailer Random TinyHacker Links Awesome Tools To Extract Audio From Video Here’s a list of really useful, and free tools to rip audio from videos. Getting Your iPhone Out of Recovery Mode Is your iPhone stuck in recovery mode? This tutorial will help you get it out of that state. Google Shared Spaces Quickly create a shared space and collaborate with friends online. McAfee Internet Security 2011 – Upgrade not worthy of a version change McAfee has released their 2011 version of security products. And as this review details, the upgrades are minimal when compared to their 2010 products. For more information, check out the review. 200 Countries Plotted Hans Rosling’s famous lectures combine enormous quantities of public data with a sport’s commentator’s style to reveal the story of the world’s past, present and future development. Now he explores stats in a way he has never done before – using augmented reality animation. Super User Questions Enjoy looking through this week’s batch of popular questions and answers from Super User. How to restore windows 7 to a known working state every time it boots? Is there an easy way to mass-transfer all files between two computers? Coffee spilled inside computer, damaged hard drive Computer does not boot after ram upgrade Keyboard not detected when trying to install Ubuntu 10.10 How-To Geek Weekly Article Recap Have you had a super busy week while preparing for the holiday weekend? Then here is your chance to get caught up on your reading with our five hottest articles for the week. Ask How-To Geek: Rescuing an Infected PC, Installing Bloat-free iTunes, and Taming a Crazy Trackpad How to Use the Avira Rescue CD to Clean Your Infected PC Eight Geektacular Christmas Projects for Your Day Off VirtualBox 4.0 Rocks Extensions and a Simplified GUI Ask the Readers: How Many Monitors Do You Use with Your Computer? One Year Ago on How-To Geek Here are more great articles from one year ago for you to read and enjoy during the holiday break. Enjoy Distraction-Free Writing with WriteMonkey Shutter is a State of Art Screenshot Tool for Ubuntu Get Hex & RGB Color Codes the Easy Way Find User Scripts for Your Favorite Websites the Easy Way Access Your Unsorted Bookmarks the Easy Way (Firefox) The Geek Note That “wraps” things up for this week and we hope that everyone enjoys the rest of their holiday break! Found a great tip during the break? Then be sure to send it in to us at [email protected]. Photo by ArSiSa7. Latest Features How-To Geek ETC How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Is Your Desktop Printer More Expensive Than Printing Services? 20 OS X Keyboard Shortcuts You Might Not Know HTG Explains: Which Linux File System Should You Choose? HTG Explains: Why Does Photo Paper Improve Print Quality? Simon’s Cat Explores the Christmas Tree! [Video] The Outdoor Lights Scene from National Lampoon’s Christmas Vacation [Video] The Famous Home Alone Pizza Delivery Scene [Classic Video] Chronicles of Narnia: The Voyage of the Dawn Treader Theme for Windows 7 Cardinal and Rabbit Sharing a Tree on a Cold Winter Morning Wallpaper An Alternate Star Wars Christmas Special [Video]

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• Week in Geek: FBI Back Door in OpenBSD Edition

  - by Asian Angel

  This week we learned how to migrate bookmarks from Delicious to Diigo, fix annoying arrows, play old-school DOS games, schedule smart computer shutdowns, use breaks in Microsoft Word to better format documents, check the condition of hard-disks using Linux disk utilities, & what the Linux fstab is and how it works. Photo by Jameson42. Random Geek Links Another week with extra news link goodness to help keep you up to date. Photo by justmakeit. Report of FBI back door roils OpenBSD community Allegations that the FBI surreptitiously placed a back door into the OpenBSD operating system have alarmed the computer security community, prompting calls for an audit of the source code and claims that the charges must be a hoax. Fortinet: Job outlook improving for cybercrooks In an ironic twist in the job market, more positions will open up for developers who can write customized malware packers, people who can break CAPTCHA codes, and distributors who can spread malicious code, according to Fortinet. Enisa: Malware for smartphones is a ’serious risk’ Businesses and consumers are at risk of data breaches through smartphone use, according to the European Network and Information Security Agency. The trick with the f: Google and Microsoft web sites distribute malware Last week, Google’s DoubleClick advertising platform and Microsoft’s rad.msn.com online ad network briefly distributed malware to other web sites in the form of advertising banners. New scam tactic: Fake disk defraggers It would appear that scammers are trying out new programs to see which might best confuse potential victims and evade detection by legitimate antivirus software. Microsoft closes IE and Stuxnet holes As previously announced, Microsoft has released 17 security updates to close 40 security holes. All four Windows holes so far disclosed in connection with Stuxnet have now been closed. Microsoft Offers H.264 Support to Firefox on Windows via Add-On The new HTML5 Extension for Windows Media Player Firefox Plug-in add-on from Microsoft offers users that are running Firefox on Windows 7 H.264 support for HTML5 video playback. Google proclaims Chrome business-ready Google has announced that Chrome is ready for corporate use. Microsoft Tells Exchange Customers to Think Twice Before Opting for Google Message Continuity This week, Microsoft is telling companies still running Exchange 2010’s precursors that they should carefully consider the implications of embracing Google Message Continuity. Who Google has in mind for its Chrome OS users Steven Vaughan-Nichols explains why he feels that Chrome OS will be ideal for either office-workers or people who need a computer, but do not know the first thing about how to use one safely. Oracle takes office suite to the cloud Oracle has introduced Cloud Office 1.0, a cloud-based version of its office suite, which is aimed at web and mobile users. Mozilla pays premiums for reports of vulnerabilities The Mozilla Foundation has followed Google’s example by expanding its rewards program for reports of vulnerabilities in its Web applications. Who bought those 882 Novell patents? Not just Microsoft The mysterious CPTN Holdings — the organization that bought the 882 Novell patents as part of the terms of the Attachmate acquisition of Novell – has been unmasked (Microsoft, Apple, EMC and Oracle). Appeals court: Feds need warrants for e-mail Police must obtain search warrants before perusing Internet users’ e-mail records, a federal appeals court ruled today in a landmark decision that struck down part of a 1986 law allowing warrantless access. Geek Video of the Week What happens when someone plays a wicked prank by shoveling crazy snow paths that lead to dead ends or turn back on themselves? Watch to find out! Photo by CollegeHumor. Janitor Snow Shoveling Prank Random TinyHacker Links The Oatmeal on Cat vs Internet What lengths will our poor neglected kitty hero have to go to in order to get some attention? Guide On Using JoliCloud With Windows JoliCloud is a nifty operating system that’s made for people who need a light-weight OS that’s mostly cloud based. Check this guide on using it with Windows. Use Cameyo to Easily Create Portable Programs Here’s a nifty tool to make portable apps out of programs in Windows. Check out the guide to do it. Better Family Tech Support A nice new site by Google to help members of family understand how computers work. Track Your Stolen Mobile Phone With F-Secure A useful anti-theft tool for your mobile phone. Super User Questions Another week with great answers to popular questions from Super User. What Chrome password manager fits my requirements? What’s the best way to be able to reimage windows computers? Could you suggest feature-rich disk-based personal backup program for linux (and I’ve seen a few)? What is IPv6 and why should I care? Is there any way to find out what programs are trying to connect to Internet on windows? How-To Geek Weekly Article Recap Here are our hottest articles full of geeky goodness from this past week at HTG. 20 OS X Keyboard Shortcuts You Might Not Know Microsoft Security Essentials 2.0 Kills Viruses Dead. Download It Now. Is Your Desktop Printer More Expensive Than Printing Services? Ask the Readers: Would You Be Willing to Give Windows Up and Use a Different O.S.? The Twelve Days of Geekmas One Year Ago on How-To Geek Enjoy reading through our latest batch of retro-geek goodness from one year ago. Macrium Reflect is a Free and Easy To Use Backup Utility How To Turn a Physical Computer Into A Virtual Machine with Disk2vhd How To Restore Windows 7 from a System Image How To Manage Hard Drive Space Used by Windows 7 Backup and Restore How To Manage Hibernate Mode in Windows 7 The Geek Note That is all we have for you this week, so see you back here again after the holidays! Got a great tip? Send it in to us at [email protected]. Photo by mitjamavsar. Latest Features How-To Geek ETC The Complete List of iPad Tips, Tricks, and Tutorials The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor Deathwing the Destroyer – WoW Cataclysm Dragon Wallpaper Drag2Up Lets You Drag and Drop Files to the Web With Ease The Spam Police Parts 1 and 2 – Goodbye Spammers [Videos] Snow Angels Theme for Windows 7 Exploring the Jungle Ruins Wallpaper Protect Your Privacy When Browsing with Chrome and Iron Browser

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• Using jQuery and OData to Insert a Database Record

  - by Stephen Walther

  In my previous blog entry, I explored two ways of inserting a database record using jQuery. We added a new Movie to the Movie database table by using a generic handler and by using a WCF service. In this blog entry, I want to take a brief look at how you can insert a database record using OData. Introduction to OData The Open Data Protocol (OData) was developed by Microsoft to be an open standard for communicating data across the Internet. Because the protocol is compatible with standards such as REST and JSON, the protocol is particularly well suited for Ajax. OData has undergone several name changes. It was previously referred to as Astoria and ADO.NET Data Services. OData is used by Sharepoint Server 2010, Azure Storage Services, Excel 2010, SQL Server 2008, and project code name “Dallas.” Because OData is being adopted as the public interface of so many important Microsoft technologies, it is a good protocol to learn. You can learn more about OData by visiting the following websites: http://www.odata.org http://msdn.microsoft.com/en-us/data/bb931106.aspx When using the .NET framework, you can easily expose database data through the OData protocol by creating a WCF Data Service. In this blog entry, I will create a WCF Data Service that exposes the Movie database table. Create the Database and Data Model The MoviesDB database is a simple database that contains the following Movies table: You need to create a data model to represent the MoviesDB database. In this blog entry, I use the ADO.NET Entity Framework to create my data model. However, WCF Data Services and OData are not tied to any particular OR/M framework such as the ADO.NET Entity Framework. For details on creating the Entity Framework data model for the MoviesDB database, see the previous blog entry. Create a WCF Data Service You create a new WCF Service by selecting the menu option Project, Add New Item and selecting the WCF Data Service item template (see Figure 1). Name the new WCF Data Service MovieService.svc. Figure 1 – Adding a WCF Data Service Listing 1 contains the default code that you get when you create a new WCF Data Service. There are two things that you need to modify. Listing 1 – New WCF Data Service File using System; using System.Collections.Generic; using System.Data.Services; using System.Data.Services.Common; using System.Linq; using System.ServiceModel.Web; using System.Web; namespace WebApplication1 { public class MovieService : DataService< /* TODO: put your data source class name here */ > { // This method is called only once to initialize service-wide policies. public static void InitializeService(DataServiceConfiguration config) { // TODO: set rules to indicate which entity sets and service operations are visible, updatable, etc. // Examples: // config.SetEntitySetAccessRule("MyEntityset", EntitySetRights.AllRead); // config.SetServiceOperationAccessRule("MyServiceOperation", ServiceOperationRights.All); config.DataServiceBehavior.MaxProtocolVersion = DataServiceProtocolVersion.V2; } } } First, you need to replace the comment /* TODO: put your data source class name here */ with a class that represents the data that you want to expose from the service. In our case, we need to replace the comment with a reference to the MoviesDBEntities class generated by the Entity Framework. Next, you need to configure the security for the WCF Data Service. By default, you cannot query or modify the movie data. We need to update the Entity Set Access Rule to enable us to insert a new database record. The updated MovieService.svc is contained in Listing 2: Listing 2 – MovieService.svc using System.Data.Services; using System.Data.Services.Common; namespace WebApplication1 { public class MovieService : DataService<MoviesDBEntities> { public static void InitializeService(DataServiceConfiguration config) { config.SetEntitySetAccessRule("Movies", EntitySetRights.AllWrite); config.DataServiceBehavior.MaxProtocolVersion = DataServiceProtocolVersion.V2; } } } That’s all we have to do. We can now insert a new Movie into the Movies database table by posting a new Movie to the following URL: /MovieService.svc/Movies The request must be a POST request. The Movie must be represented as JSON. Using jQuery with OData The HTML page in Listing 3 illustrates how you can use jQuery to insert a new Movie into the Movies database table using the OData protocol. Listing 3 – Default.htm <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>jQuery OData Insert</title> <script src="http://ajax.microsoft.com/ajax/jquery/jquery-1.4.2.js" type="text/javascript"></script> <script src="Scripts/json2.js" type="text/javascript"></script> </head> <body> <form> <label>Title:</label> <input id="title" /> <br /> <label>Director:</label> <input id="director" /> </form> <button id="btnAdd">Add Movie</button> <script type="text/javascript"> $("#btnAdd").click(function () { // Convert the form into an object var data = { Title: $("#title").val(), Director: $("#director").val() }; // JSONify the data var data = JSON.stringify(data); // Post it $.ajax({ type: "POST", contentType: "application/json; charset=utf-8", url: "MovieService.svc/Movies", data: data, dataType: "json", success: insertCallback }); }); function insertCallback(result) { // unwrap result var newMovie = result["d"]; // Show primary key alert("Movie added with primary key " + newMovie.Id); } </script> </body> </html> jQuery does not include a JSON serializer. Therefore, we need to include the JSON2 library to serialize the new Movie that we wish to create. The Movie is serialized by calling the JSON.stringify() method: var data = JSON.stringify(data); You can download the JSON2 library from the following website: http://www.json.org/js.html The jQuery ajax() method is called to insert the new Movie. Notice that both the contentType and dataType are set to use JSON. The jQuery ajax() method is used to perform a POST operation against the URL MovieService.svc/Movies. Because the POST payload contains a JSON representation of a new Movie, a new Movie is added to the database table of Movies. When the POST completes successfully, the insertCallback() method is called. The new Movie is passed to this method. The method simply displays the primary key of the new Movie: Summary The OData protocol (and its enabling technology named WCF Data Services) works very nicely with Ajax. By creating a WCF Data Service, you can quickly expose your database data to an Ajax application by taking advantage of open standards such as REST, JSON, and OData. In the next blog entry, I want to take a closer look at how the OData protocol supports different methods of querying data.

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• Oracle Enterprise Manager 11g Application Management Suite for Oracle E-Business Suite Now Available

  - by chung.wu

  Oracle Enterprise Manager 11g Application Management Suite for Oracle E-Business Suite is now available. The management suite combines features that were available in the standalone Application Management Pack for Oracle E-Business Suite and Application Change Management Pack for Oracle E-Business Suite with Oracle's market leading real user monitoring and configuration management capabilities to provide the most complete solution for managing E-Business Suite applications. The features that were available in the standalone management packs are now packaged into Oracle E-Business Suite Plug-in 4.0, which is now fully certified with Oracle Enterprise Manager 11g Grid Control. This latest plug-in extends Grid Control with E-Business Suite specific management capabilities and features enhanced change management support. In addition, this latest release of Application Management Suite for Oracle E-Business Suite also includes numerous real user monitoring improvements. General Enhancements This new release of Application Management Suite for Oracle E-Business Suite offers the following key capabilities: Oracle Enterprise Manager 11g Grid Control Support: All components of the management suite are certified with Oracle Enterprise Manager 11g Grid Control. Built-in Diagnostic Ability: This release has numerous major enhancements that provide the necessary intelligence to determine if the product has been installed and configured correctly. There are diagnostics for Discovery, Cloning, and User Monitoring that will validate if the appropriate patches, privileges, setups, and profile options have been configured. This feature improves the setup and configuration time to be up and operational. Lifecycle Automation Enhancements Application Management Suite for Oracle E-Business Suite provides a centralized view to monitor and orchestrate changes (both functional and technical) across multiple Oracle E-Business Suite systems. In this latest release, it provides even more control and flexibility in managing Oracle E-Business Suite changes.Change Management: Built-in Diagnostic Ability: This latest release has numerous major enhancements that provide the necessary intelligence to determine if the product has been installed and configured correctly. There are diagnostics for Customization Manager, Patch Manager, and Setup Manager that will validate if the appropriate patches, privileges, setups, and profile options have been configured. Enhancing the setup time and configuration time to be up and operational. Customization Manager: Multi-Node Custom Application Registration: This feature automates the process of registering and validating custom products/applications on every node in a multi-node EBS system. Public/Private File Source Mappings and E-Business Suite Mappings: File Source Mappings & E-Business Suite Mappings can be created and marked as public or private. Only the creator/owner can define/edit his/her own mappings. Users can use public mappings, but cannot edit or change settings. Test Checkout Command for Versions: This feature allows you to test/verify checkout commands at the version level within the File Source Mapping page. Prerequisite Patch Validation: You can specify prerequisite patches for Customization packages and for Release 12 Oracle E-Business Suite packages. Destination Path Population: You can now automatically populate the Destination Path for common file types during package construction. OAF File Type Support: Ability to package Oracle Application Framework (OAF) customizations and deploy them across multiple Oracle E-Business Suite instances. Extended PLL Support: Ability to distinguish between different types of PLLs (that is, Report and Forms PLL files). Providing better granularity when managing PLL objects. Enhanced Standard Checker: Provides greater and more comprehensive list of coding standards that are verified during the package build process (for example, File Driver exceptions, Java checks, XML checks, SQL checks, etc.) HTML Package Readme: The package Readme is in HTML format and includes the file listing. Advanced Package Search Capabilities: The ability to utilize more criteria within the advanced search package (that is, Public, Last Updated by, Files Source Mapping, and E-Business Suite Mapping). Enhanced Package Build Notifications: More detailed information on the results of a package build process. Better, more detailed troubleshooting guidance in the event of build failures. Patch Manager:Staged Patches: Ability to run Patch Manager with no external internet access. Customer can download Oracle E-Business Suite patches into a shared location for Patch Manager to access and apply. Supports highly secured production environments that prohibit external internet connections. Support for Superseded Patches: Automatic check for superseded patches. Allows users to easily add superseded patches into the Patch Run. More comprehensive and correct Patch Runs. Removes many manual and laborious tasks, frees up Apps DBAs for higher value-added tasks. Automatic Primary Node Identification: Users can now specify which is the "primary node" (that is, which node hosts the Shared APPL_TOP) during the Patch Run interview process, available for Release 12 only. Setup Manager:Preview Extract Results: Ability to execute an extract in "proof mode", and examine the query results, to determine accuracy. Used in conjunction with the "where" clause in Advanced Filtering. This feature can provide better and more accurate fine tuning of extracts. Use Uploaded Extracts in New Projects: Ability to incorporate uploaded extracts in new projects via new LOV fields in package construction. Leverages the Setup Manager repository to access extracts that have been uploaded. Allows customer to reuse uploaded extracts to provision new instances. Re-use Existing (that is, historical) Extracts in New Projects: Ability to incorporate existing extracts in new projects via new LOV fields in package construction. Leverages the Setup Manager repository to access point-in-time extracts (snapshots) of configuration data. Allows customer to reuse existing extracts to provision new instances. Allows comparative historical reporting of identical APIs, executed at different times. Support for BR100 formats: Setup Manager can now automatically produce reports in the BR100 format. Native support for industry standard formats. Concurrent Manager API Support: General Foundation now provides an API for management of "Concurrent Manager" configuration data. Ability to migrate Concurrent Managers from one instance to another. Complete the setup once and never again; no need to redefine the Concurrent Managers. User Experience Management Enhancements Application Management Suite for Oracle E-Business Suite includes comprehensive capabilities for user experience management, supporting both real user and synthetic transaction based user monitoring techniques. This latest release of the management suite include numerous improvements in real user monitoring support. KPI Reporting: Configurable decimal precision for reporting of KPI and SLA values. By default, this is two decimal places. KPI numerator and denominator information. It is now possible to view KPI numerator and denominator information, and to have it available for export. Content Messages Processing: The application content message facility has been extended to distinguish between notifications and errors. In addition, it is now possible to specify matching rules that can be used to refine a selected content message specification. Note this is only available for XPath-based (not literal) message contents. Data Export: The Enriched data export facility has been significantly enhanced to provide improved performance and accessibility. Data is no longer stored within XML-based files, but is now stored within the Reporter database. However, it is possible to configure an alternative database for its storage. Access to the export data is through SQL. With this enhancement, it is now more easy than ever to use tools such as Oracle Business Intelligence Enterprise Edition to analyze correlated data collected from real user monitoring and business data sources. SNMP Traps for System Events: Previously, the SNMP notification facility was only available for KPI alerting. It has now been extended to support the generation of SNMP traps for system events, to provide external health monitoring of the RUEI system processes. Performance Improvements: Enhanced dashboard performance. The dashboard facility has been enhanced to support the parallel loading of items. In the case of dashboards containing large numbers of items, this can result in a significant performance improvement. Initial period selection within Data Browser and reports. The User Preferences facility has been extended to allow you to specify the initial period selection when first entering the Data Browser or reports facility. The default is the last hour. Performance improvement when querying the all sessions group. Technical Prerequisites, Download and Installation Instructions The Linux version of the plug-in is available for immediate download from Oracle Technology Network or Oracle eDelivery. For specific information regarding technical prerequisites, product download and installation, please refer to My Oracle Support note 1224313.1. The following certifications are in progress: * Oracle Solaris on SPARC (64-bit) (9, 10) * HP-UX Itanium (11.23, 11.31) * HP-UX PA-RISC (64-bit) (11.23, 11.31) * IBM AIX on Power Systems (64-bit) (5.3, 6.1)

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Database users in the Oracle Utilities Application Framework

  - by Anthony Shorten

  I mentioned the product database users fleetingly in the last blog post and they deserve a better mention. This applies to all versions of the Oracle Utilities Application Framework. The Oracle Utilities Application Framework uses up to three users initially as part of the base operations of the product. The type of database supported (the framework supports Oracle, IBM DB2 and Microsoft SQL Server) dictates the number of users used and their permissions. For publishing brevity I will outline what is available for the Oracle database and, in summary, mention where it differs for the other database supported. For Oracle database customers we ship three distinct database users: Administration User (SPLADM or CISADM by default) - This is the database user that actually owns the schema. This user is not used by the product to do any DML (Data Manipulation Language) SQL other than that is necessary for maintenance of the database. This database user performs all the DCL (Data Control Language) and DDL (Data Definition Language) against the database. It is typically reserved for Database Administration use only. Product Read Write User (SPLUSER or CISUSER by default) - This is the database user used by the product itself to execute DML (Data Manipulation Language) statements against the schema owned by the Administration user. This user has the appropriate read and write permission to objects within the schema owned by the Administration user. For databases such as DB2 and SQL Server we may not create this user but use other DCL (Data Control Language) statements and facilities to simulate this user. Product Read User (SPLREAD or CISREAD by default) - This is the database that has read only permission to the schema owned by the Administration user. It is used for reporting or any part of the product or interface that requires read permissions to the database (for example, products that have ConfigLab and Archiving use this user for remote access). For databases such as DB2 and SQL Server we may not create this user but use other DCL (Data Control Language) statements and facilities to simulate this user. You may notice the words by default in the list above. The values supplied with the installer are the default and can be changed to what the site standard or implementation wants to use (as long as they conform to the standards supported by the underlying database). You can even create multiples of each within the same database and pointing to same schema. To manage the permissions for the users, there is a utility provided with the installation (oragensec (Oracle), db2gensec (DB2) or msqlgensec (SQL Server)) that generates the security definitions for the above users. That can be executed a number of times for each schema to give users appropriate permissions. For example, it is possible to define more than one read/write User to access the database. This is a common technique used by implementations to have a different user per access mode (to separate online and batch). In fact you can also allocate additional security (such as resource profiles in Oracle) to limit the impact of specific users at the database. To facilitate users and permissions, in Oracle for example, we create a CISREAD role (read only role) and a CISUSER role (read write role) that can be allocated to the appropriate database user. When the security permissions utility, oragensec in this case, is executed it uses the role to determine the permissions. To give you a case study, my underpowered laptop has multiple installations on it of multiple products but I have one database. I create a different schema for each product and each version (with my own naming convention to help me manage the databases). I create individual users on each schema and run oragensec to maintain the permissions for each appropriately. It works fine as long I have setup the userids appropriately. This means: Creating the users with the appropriate roles. I use the common CISUSER and CISREAD role across versions and across Oracle Utilities Application Framework products. Just remember to associate the CISUSER role with the database user you want to use for read/write operations and the CISREAD role with the user you wish to use for the read only operations. The role is treated as a tag to indicate the oragensec utility which appropriate permissions to assign to the user. The utilities for the other database types essentially do the same, obviously using the technology available within those databases. Run oragensec against the read write user and read only user against the appropriate administration user (I will abbreviate the user to ADM user). This ensures the right permissions are allocated to the right users for the right products. To help me there, I use the same prefix on the user name for the same product. For example, my Oracle Utilities Application Framework V4 environment has the administration user set to FW4ADM and the associated FW4USER and FW4READ as the users for the product to use. For my MWM environment I used MWMADM for the administration user and MWMUSER and MWMREAD for my associated users. You get the picture. When I run oragensec (once for each ADM user), I know what other users to associate with it. Remember to rerun oragensec against the users if I run upgrades, service packs or database based single fixes. This assures that the users are in synchronization with the ADM user. As a side note, for those who do not understand the difference between DML, DCL and DDL: DDL (Data Definition Language) - These are SQL statements that define the database schema and the structures within. SQL Statements such as CREATE and DROP are examples of DDL SQL statements. DCL (Data Control Language) - These are the SQL statements that define the database level permissions to DDL maintained objects within the database. SQL Statements such as GRANT and REVOKE are examples of DCL SQL statements. DML (Database Manipulation Language) - These are SQL statements that alter the data within the tables. SQL Statements such as SELECT, INSERT, UPDATE and DELETE are examples of DML SQL statements. Hope this has clarified the database user support. Remember in Oracle Utilities Application Framework V4 we enhanced this by also supporting CLIENT_IDENTIFIER to allow the database to still use the administration user for the main processing but make the database session more traceable.

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• Pre-filtering and shaping OData feeds using WCF Data Services and the Entity Framework - Part 1

  - by rajbk

  The Open Data Protocol, referred to as OData, is a new data-sharing standard that breaks down silos and fosters an interoperative ecosystem for data consumers (clients) and producers (services) that is far more powerful than currently possible. It enables more applications to make sense of a broader set of data, and helps every data service and client add value to the whole ecosystem. WCF Data Services (previously known as ADO.NET Data Services), then, was the first Microsoft technology to support the Open Data Protocol in Visual Studio 2008 SP1. It provides developers with client libraries for .NET, Silverlight, AJAX, PHP and Java. Microsoft now also supports OData in SQL Server 2008 R2, Windows Azure Storage, Excel 2010 (through PowerPivot), and SharePoint 2010. Many other other applications in the works. * This post walks you through how to create an OData feed, define a shape for the data and pre-filter the data using Visual Studio 2010, WCF Data Services and the Entity Framework. A sample project is attached at the bottom of Part 2 of this post. Pre-filtering and shaping OData feeds using WCF Data Services and the Entity Framework - Part 2 Create the Web Application File –› New –› Project, Select “ASP.NET Empty Web Application” Add the Entity Data Model Right click on the Web Application in the Solution Explorer and select “Add New Item..” Select “ADO.NET Entity Data Model” under "Data”. Name the Model “Northwind” and click “Add”.   In the “Choose Model Contents”, select “Generate Model From Database” and click “Next”   Define a connection to your database containing the Northwind database in the next screen. We are going to expose the Products table through our OData feed. Select “Products” in the “Choose your Database Object” screen.   Click “Finish”. We are done creating our Entity Data Model. Save the Northwind.edmx file created. Add the WCF Data Service Right click on the Web Application in the Solution Explorer and select “Add New Item..” Select “WCF Data Service” from the list and call the service “DataService” (creative, huh?). Click “Add”.   Enable Access to the Data Service Open the DataService.svc.cs class. The class is well commented and instructs us on the next steps. public class DataService : DataService< /* TODO: put your data source class name here */ > { // This method is called only once to initialize service-wide policies. public static void InitializeService(DataServiceConfiguration config) { // TODO: set rules to indicate which entity sets and service operations are visible, updatable, etc. // Examples: // config.SetEntitySetAccessRule("MyEntityset", EntitySetRights.AllRead); // config.SetServiceOperationAccessRule("MyServiceOperation", ServiceOperationRights.All); config.DataServiceBehavior.MaxProtocolVersion = DataServiceProtocolVersion.V2; } } Replace the comment that starts with “/* TODO:” with “NorthwindEntities” (the entity container name of the Model we created earlier).  WCF Data Services is initially locked down by default, FTW! No data is exposed without you explicitly setting it. You have explicitly specify which Entity sets you wish to expose and what rights are allowed by using the SetEntitySetAccessRule. The SetServiceOperationAccessRule on the other hand sets rules for a specified operation. Let us define an access rule to expose the Products Entity we created earlier. We use the EnititySetRights.AllRead since we want to give read only access. Our modified code is shown below. public class DataService : DataService<NorthwindEntities> { public static void InitializeService(DataServiceConfiguration config) { config.SetEntitySetAccessRule("Products", EntitySetRights.AllRead); config.DataServiceBehavior.MaxProtocolVersion = DataServiceProtocolVersion.V2; } } We are done setting up our ODataFeed! Compile your project. Right click on DataService.svc and select “View in Browser” to see the OData feed. To view the feed in IE, you must make sure that "Feed Reading View" is turned off. You set this under Tools -› Internet Options -› Content tab.   If you navigate to “Products”, you should see the Products feed. Note also that URIs are case sensitive. ie. Products work but products doesn’t.   Filtering our data OData has a set of system query operations you can use to perform common operations against data exposed by the model. For example, to see only Products in CategoryID 2, we can use the following request: /DataService.svc/Products?$filter=CategoryID eq 2 At the time of this writing, supported operations are $orderby, $top, $skip, $filter, $expand, $format†, $select, $inlinecount. Pre-filtering our data using Query Interceptors The Product feed currently returns all Products. We want to change that so that it contains only Products that have not been discontinued. WCF introduces the concept of interceptors which allows us to inject custom validation/policy logic into the request/response pipeline of a WCF data service. We will use a QueryInterceptor to pre-filter the data so that it returns only Products that are not discontinued. To create a QueryInterceptor, write a method that returns an Expression<Func<T, bool>> and mark it with the QueryInterceptor attribute as shown below. [QueryInterceptor("Products")] public Expression<Func<Product, bool>> OnReadProducts() { return o => o.Discontinued == false; } Viewing the feed after compilation will only show products that have not been discontinued. We also confirm this by looking at the WHERE clause in the SQL generated by the entity framework. SELECT [Extent1].[ProductID] AS [ProductID], ... ... [Extent1].[Discontinued] AS [Discontinued] FROM [dbo].[Products] AS [Extent1] WHERE 0 = [Extent1].[Discontinued] Other examples of Query/Change interceptors can be seen here including an example to filter data based on the identity of the authenticated user. We are done pre-filtering our data. In the next part of this post, we will see how to shape our data. Pre-filtering and shaping OData feeds using WCF Data Services and the Entity Framework - Part 2 Foot Notes * http://msdn.microsoft.com/en-us/data/aa937697.aspx † $format did not work for me. The way to get a Json response is to include the following in the  request header “Accept: application/json, text/javascript, */*” when making the request. This is easily done with most JavaScript libraries.

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• Bye Bye Year of the Dragon, Hello BPM

  - by Ajay Khanna

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} As 2012 fades and we usher in a New Year, let’s look back at some of the hottest BPM trends and those we’ll be seeing more of in the coming months. BPM is as much about people as it is about technology. As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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• I have Oracle SQL Developer Installed, Now What?

  - by thatjeffsmith

  If you’re here because you downloaded a copy of Oracle SQL Developer and now you need help connecting to a database, then you’re in the right place. I’ll show you what you need to get up and going so you can finish your homework, teach yourself Oracle database, or get ready for that job interview. You’ll need about 30 minutes to set everything up…and about 5 years to become proficient with Oracle Oracle Database come with SQL Developer but SQL Developer doesn’t include a database If you install Oracle database, it includes a copy of SQL Developer. If you’re running that copy of SQL Developer, please take a second to upgrade now, as it is WAY out of date. But I’m here to talk to the folks that have downloaded SQL Developer and want to know what to do next. You’ve got it running. You see this ‘Connection’ dialog, and… Where am I connecting to, and who as? You NEED a database Installing SQL Developer does not give you a database. So you’re going to need to install Oracle and create a database, or connect to a database that is already up and running somewhere. Basically you need to know the following: where is this database, what’s it called, and what port is the listener running on? The Default Connection properties in SQL Developer These default settings CAN work, but ONLY if you have installed Oracle Database Express Edition (XE). Localhost is a network alias for 127.0.0.1 which is an IP address that maps to the ‘local’ machine, or the machine you are reading this blog post on. The listener is a service that runs on the server and handles connections for the databases on that machine. You can run a database without a listener and you can run a listener without a database, but you can’t connect to a database on a different server unless both that database and listener are up and running. Each listener ‘listens’ on one or more ports, you need to know the port number for each connection. The default port is 1521, but 1522 is often pretty common. I know all of this sounds very complicated Oracle is a very sophisticated piece of software. It’s not analogous to downloading a mobile phone app and and using it 10 seconds later. It’s not like installing Office/Access either – it requires services, environment setup, kernel tweaks, etc. However. Normally an administrator will setup and install Oracle, create the database, and configure the listener for everyone else to use. They’ll often also setup the connection details for everyone via a ‘TNSNAMES.ORA’ file. This file contains a list of database connection details for folks to browse – kind of like an Oracle database phoneboook. If someone has given you a TNSNAMES.ORA file, or setup your machine to have access to a TNSNAMES file, then you can just switch to the ‘TNS’ connection type, and use the dropdown to select the database you want to connect to. Then you don’t have to worry about the server names, database names, and the port numbers. ORCL – that sounds promising! ORCL is the default SID when creating a new database with the Database Creation Assistant (DBCA). It’s just me, and I need help! No administrator, no database, no nothing. What do you do? You have a few options: Buy a copy of Oracle and download, install, and create a database Download and install XE (FREE!) Download, import, and run our Developer Days Hands-on-Lab (FREE!) If you’re a student (or anyone else) with little to no experience with Oracle, then I recommend the third option. Oracle Technology Network Developer Day: Hands-on Database Application Development Lab The OTN lab runs on a A Virtual Box image which contains: 11gR2 Enterprise Edition copy of Oracle a database and listener running for you to connect to lots of demo data for you to play with SQL Developer installed and ready to connect Some browser based labs you can step through to learn Oracle You download the image, you download and install Virtual Box (also FREE!), then you IMPORT the image you previously downloaded. You then ‘Start’ the image. It will boot a copy of Oracle Enterprise Linux (OEL), start your database, and all that jazz. You can then start up and run SQL Developer inside the image OR you can connect to the database running on the image using the copy of SQL Developer you installed on your host machine. Setup Port Forwarding to Make It Easy to Connect From Your Host When you start the image, it will be assigned an IP address. Depending on what network adapter you select in the image preferences, you may get something that can get out to the internet from your image, something your host machine can see and connect to, or something that kind of just lives out there in a vacuum. You want to avoid the ‘vacuum’ option – unless you’re OK with running SQL Developer inside the Linux image. Open the Virtual Box image properties and go to the Networking options. We’re going to setup port forwarding. This will tell your machine that anything that happens on port 1521 (the default Oracle Listener port), should just go to the image’s port 1521. So I can connect to ‘localhost’ and it will magically get transferred to the image that is running. Oracle Virtual Box Port Forwarding 1521 listener database Now You Just Need a Username and Password The default passwords on this image are all ‘oracle’ – so you can connect as SYS, HR, or whatever – just use ‘oracle’ as the password. The Linux passowrds are all ‘oracle’ too, so you can login as ‘root’ or as ‘oracle’ in the Linux desktop. Connect! Connect as HR to your Oracle database running on the OTN Developer Days Virtual Box image If you’re connecting to someone else’s database, you need to ask the person that manages that environment to create for you an account. Don’t try to ‘guess’ or ‘figure out’ what the username and password is. Introduce yourself, explain your situation, and ask kindly for access. This is your first test – can you connect? I know it’s hard to get started with Oracle. There are however many things we offer to make this easier. You’ll need to do a bit of RTM first though. Once you know what’s required, you will be much more likely to succeed. Of course, if you need help, you know where to find me

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• Agile Awakenings and the Rules of Agile

  - by Robert May

  For those that care, you can read my history of management and technology to understand why I think I’m qualified to talk about this at all.  It’s boring, so feel free to skip it. Awakenings I first started to play around with the idea of “agile” in 2004 or 2005.  I found a book on the Rational Unified Process that I thought was good, and attempted to implement parts of it.  I thought I was agile, but really, it wasn’t.   I still didn’t understand the concept of a team.  I still wanted to tell the team what to do and how to get it done.  I still thought I was smarter than the team. After that job, I started work on another project and began helping that team.  The first few months were really rough.  We were implementing Scrum, which was relatively new to everyone on the team, and, quite frankly, I was doing a poor job of it.  I was trying to micro-manage every aspect of the teams work, and we were all miserable. The moment of change came when the senior architect bailed on the project.  His comment to me was: “This isn’t Agile.  Where are the stand-ups?  Where are the stories?”  He was dead on, and I finally woke up.  I finally realized that I was the problem!  I wasn’t trusting the team.  I wasn’t helping the team.  I was being a manager. Like many (most?), I was claiming to be Agile and use Scrum, but I wasn’t in fact following the rules Scrum.  Since then, I’ve done a lot of studying, hands on practice, coaching of many different teams, and other learning around Scrum, and I have discovered that Scrum has some rules that must be followed for success, even though the process is about continuous improvement. I’ve been practicing Scrum right for about 4 years now and have helped multiple teams implement it successfully, so what you’re about to get is based on experience, rather than just theory. The Rules of Scrum In my experience, what I’ve found is that most companies that claim to be doing Scrum or Agile are actually NOT doing either.  This stems largely because they think that they can “adopt the rules of Agile that fit their organization.”  Sadly, many of them think that this means they can adopt iterations (sprints) and not much else.  Either that, or they think they can do whatever they want, or were doing before, and call it Scrum.  This is simply not true. Here are some rules that must be followed for you to really be doing Scrum.  I’ll go into detail on each one of these posts in future blog posts and update links here.  My intent is that this will help other teams implementing scrum to see more success. Agile does not allow you to do whatever you want A Product Owner is required A ScrumMaster is required The team must function as a Team, and QA must be part of the team Support from upper management is required A prioritized product backlog is required A prioritized sprint backlog is required Release planning is required Complete spring planning is required Showcases are required Velocity must be measured Retrospectives are required Daily stand-ups are required Visibility is absolutely required For now, I think that’s enough, although I reserve the right to add more.  If you’re breaking any of these rules, you’re probably not doing Scrum.  There are exceptions to these rules, but until you have practiced Scrum for a while, you don’t know what those exceptions are. Breaking the Rules Many teams break these rules because they are the ones that expose the most pain.  Scrum is not Advil.  It’s not intended to mask the pain, its intended to cure it.  Let me explain that analogy a bit more.  Recently, my 7 year old son broke his arm, quite severely (see the X-Ray to the right).  That caused him a great deal of pain.  We went first to one doctor, and after viewing the X-Ray, they determined that there was no way that they’d cast the arm at their location.  It was simply too bad of a break for them to deal with.  They did, however, give him some Advil for the pain and put a splint on his arm to stabilize the broken bones.  Within minutes, he was feeling much better.  Had we been stupid, we could have gone home and he’d have been just as happy as ever . . . until the pain medication wore off or one of his siblings touched the splint.  Then, all of that pain would come right back to the top.  Sure, he could make it go away by just taking more Advil and moving the splint out of the way, but that wasn’t going to fix the problem permanently. We ended up in an emergency room with a doctor who could fix his arm.  However, we were warned that the fix was going to be VERY painful, and it was.  Even with heavy sedation (Propofol), my son was in enough pain that he squirmed and wiggled trying to get his arm away from the doctor.  He had to endure this pain in order to have a functional arm. But the setting wasn’t the end.  He had to have several casts, had to have it re-broken once, since the first setting didn’t take and finally was given a clean bill of health. Agile implementation is much like this story.  Agile was developed as a result of people recognizing that the development methodologies that were currently in place simply were ineffective.  However, the fix to the broken development that’s been festering for many years is not painless.  Many people start Agile thinking that things will be wonderful.  They won’t!  Agile is about visibility, and often, it brings great pain to surface.  It causes all of the missed deadlines, the cowboy coders, the coasters, the micro-managers, the lazy, and all of the other problems that are really part of your development process now to become painfully visible to EVERYONE.  Many people don’t like this exposure.  Agile will make the pain better, but not if you remove the cast (the rules above) prematurely and start breaking the rules that expose the most pain.  The healing will take time and is not instant (like Advil).  Figuring out what the true source of pain and fixing it is very valuable to you, your team, and your company.  Remember as you’re doing this that Agile isn’t the source of the pain, it’s really just exposing it.  Find the source. My recommendation is that ALL of these rules are followed for a minimum of six months, and preferably for an entire year, before you decide to break any of these rules.  Get a few good releases under your belt.  Figure out what your velocity is and start firing as a team.  Chances are, after you see agile really in action, you won’t want to break the rules because you’ll see their value. More Reading Jean Tabaka recently published a list of 78 Things I Have Learned in 6 Years of Agile Coaching.  Highly recommended. Technorati Tags: Agile,Scrum,Rules

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• Building services with the .NET framework Cont’d

  - by Allan Rwakatungu

  In my previous blog I wrote an introductory post on services and how you can build services using the .NET frameworks Windows Communication Foundation (WCF) In this post I will show how to develop a real world application using WCF The problem During the last meeting we realized developers in Uganda are not so cool – they don’t use twitter so may not get the latest news and updates from the technology world. We also noticed they mostly use kabiriti phones (jokes). With their kabiriti phones they are unable to access the twitter web client or alternative twitter mobile clients like tweetdeck , twirl or tweetie. However, the kabiriti phones support SMS (Yeeeeeeei). So what we going to do to make these developers cool and keep them updated is by enabling them to receive tweets via SMS. We shall also enable them to develop their own applications that can extend this functionality Analysis Thanks to services and open API’s solving our problem is going to be easy.  1. To get tweets we can use the twitter service for FREE 2. To send SMS we shall use www.clickatell.com/ as they can send SMS to any country in the world. Besides we could not find any local service that offers API's for sending SMS :(. 3. To enable developers to integrate with our application so that they can extend it and build even cooler applications we use WCF. In addittion , because connectivity might be an issue we decided to use WCF because if has a inbuilt queing features. We also choose WCF because this is a post about .NET and WCF :). The Code Accessing the tweets To consume twitters REST API we shall use the WCF REST starter kit. Like it name indicates , the REST starter kit is a set of .NET framework classes that enable developers to create and access REST style services ( like the twitter service). Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.Http; using System.Net; using System.Xml.Linq;   namespace UG.Demo {     public class TwitterService     {         public IList<TwitterStatus> SomeMethodName()         {             //Connect to the twitter service (HttpClient is part of the REST startkit classes)             HttpClient cl = new HttpClient("http://api.twitter.com/1/statuses/friends_timeline.xml");             //Supply your basic authentication credentials             cl.TransportSettings.Credentials = new NetworkCredential("ourusername", "ourpassword");             //issue an http             HttpResponseMessage resp = cl.Get();             //ensure we got reponse 200             resp.EnsureStatusIsSuccessful();             //use XLinq to parse the REST XML             var statuses = from r in resp.Content.ReadAsXElement().Descendants("status")                            select new TwitterStatus                            {                                User = r.Element("user").Element("screen_name").Value,                                Status = r.Element("text").Value                            };             return statuses.ToList();         }     }     public class TwitterStatus     {         public string User { get; set; }         public string Status { get; set; }     } }  Sending SMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} public class SMSService     {         public void Send(string phone, string message)         {                         HttpClient cl1 = new HttpClient();              //the clickatell XML format for sending SMS             string xml = String.Format("<clickAPI><sendMsg><api_id>3239621</api_id><user>ourusername</user><password>ourpassword</password><to>{0}</to><text>{1}</text></sendMsg></clickAPI>",phone,message);             //Post form data             HttpUrlEncodedForm form = new HttpUrlEncodedForm();             form.Add("data", xml);             System.Net.ServicePointManager.Expect100Continue = false;             string uri = @"http://api.clickatell.com/xml/xml";             HttpResponseMessage resp = cl1.Post(uri, form.CreateHttpContent());             resp.EnsureStatusIsSuccessful();         }     }

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• The Incremental Architect&acute;s Napkin - #1 - It&acute;s about the money, stupid

  - by Ralf Westphal

  Originally posted on: http://geekswithblogs.net/theArchitectsNapkin/archive/2014/05/24/the-incremental-architectacutes-napkin---1---itacutes-about-the.aspx Software development is an economic endeavor. A customer is only willing to pay for value. What makes a software valuable is required to become a trait of the software. We as software developers thus need to understand and then find a way to implement requirements. Whether or in how far a customer really can know beforehand what´s going to be valuable for him/her in the end is a topic of constant debate. Some aspects of the requirements might be less foggy than others. Sometimes the customer does not know what he/she wants. Sometimes he/she´s certain to want something - but then is not happy when that´s delivered. Nevertheless requirements exist. And developers will only be paid if they deliver value. So we better focus on doing that. Although is might sound trivial I think it´s important to state the corollary: We need to be able to trace anything we do as developers back to some requirement. You decide to use Go as the implementation language? Well, what´s the customer´s requirement this decision is linked to? You decide to use WPF as the GUI technology? What´s the customer´s requirement? You decide in favor of a layered architecture? What´s the customer´s requirement? You decide to put code in three classes instead of just one? What´s the customer´s requirement behind that? You decide to use MongoDB over MySql? What´s the customer´s requirement behind that? etc. I´m not saying any of these decisions are wrong. I´m just saying whatever you decide be clear about the requirement that´s driving your decision. You have to be able to answer the question: Why do you think will X deliver more value to the customer than the alternatives? Customers are not interested in romantic ideals of hard working, good willing, quality focused craftsmen. They don´t care how and why you work - as long as what you deliver fulfills their needs. They want to trust you to recognize this as your top priority - and then deliver. That´s all. Fundamental aspects of requirements If you´re like me you´re probably not used to such scrutinization. You want to be trusted as a professional developer - and decide quite a few things following your gut feeling. Or by relying on “established practices”. That´s ok in general and most of the time - but still… I think we should be more conscious about our decisions. Which would make us more responsible, even more professional. But without further guidance it´s hard to reason about many of the myriad decisions we´ve to make over the course of a software project. What I found helpful in this situation is structuring requirements into fundamental aspects. Instead of one large heap of requirements then there are smaller blobs. With them it´s easier to check if a decisions falls in their scope. Sure, every project has it´s very own requirements. But all of them belong to just three different major categories, I think. Any requirement either pertains to functionality, non-functional aspects or sustainability. For short I call those aspects: Functionality, because such requirements describe which transformations a software should offer. For example: A calculator software should be able to add and multiply real numbers. An auction website should enable you to set up an auction anytime or to find auctions to bid for. Quality, because such requirements describe how functionality is supposed to work, e.g. fast or secure. For example: A calculator should be able to calculate the sinus of a value much faster than you could in your head. An auction website should accept bids from millions of users. Security of Investment, because functionality and quality need not just be delivered in any way. It´s important to the customer to get them quickly - and not only today but over the course of several years. This aspect introduces time into the “requrements equation”. Security of Investments (SoI) sure is a non-functional requirement. But I think it´s important to not subsume it under the Quality (Q) aspect. That´s because SoI has quite special properties. For one, SoI for software means something completely different from what it means for hardware. If you buy hardware (a car, a hair blower) you find that a worthwhile investment, if the hardware does not change it´s functionality or quality over time. A car still running smoothly with hardly any rust spots after 10 years of daily usage would be a very secure investment. So for hardware (or material products, if you like) “unchangeability” (in the face of usage) is desirable. With software you want the contrary. Software that cannot be changed is a waste. SoI for software means “changeability”. You want to be sure that the software you buy/order today can be changed, adapted, improved over an unforseeable number of years so as fit changes in its usage environment. But that´s not the only reason why the SoI aspect is special. On top of changeability[1] (or evolvability) comes immeasurability. Evolvability cannot readily be measured by counting something. Whether the changeability is as high as the customer wants it, cannot be determined by looking at metrics like Lines of Code or Cyclomatic Complexity or Afferent Coupling. They may give a hint… but they are far, far from precise. That´s because of the nature of changeability. It´s different from performance or scalability. Also it´s because a customer cannot tell upfront, “how much” evolvability he/she wants. Whether requirements regarding Functionality (F) and Q have been met, a customer can tell you very quickly and very precisely. A calculation is missing, the calculation takes too long, the calculation time degrades with increased load, the calculation is accessible to the wrong users etc. That´s all very or at least comparatively easy to determine. But changeability… That´s a whole different thing. Nevertheless over time the customer will develop a feedling if changeability is good enough or degrading. He/she just has to check the development of the frequency of “WTF”s from developers ;-) F and Q are “timeless” requirement categories. Customers want us to deliver on them now. Just focusing on the now, though, is rarely beneficial in the long run. So SoI adds a counterweight to the requirements picture. Customers want SoI - whether they know it or not, whether they state if explicitly or not. In closing A customer´s requirements are not monolithic. They are not all made the same. Rather they fall into different categories. We as developers need to recognize these categories when confronted with some requirement - and take them into account. Only then can we make true professional decisions, i.e. conscious and responsible ones. I call this fundamental trait of software “changeability” and not “flexibility” to distinguish to whom it´s a concern. “Flexibility” to me means, software as is can easily be adapted to a change in its environment, e.g. by tweaking some config data or adding a library which gets picked up by a plug-in engine. “Flexibiltiy” thus is a matter of some user. “Changeability”, on the other hand, to me means, software can easily be changed in its structure to adapt it to new requirements. That´s a matter of the software developer. ?

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• The Partner Perspective from Oracle OpenWorld 2012 - IDC’s Darren Bibby report

  - by Richard Lefebvre

  Below is IDC’s Darren Bibby report on ‘The Partner Perspective from Oracle OpenWorld 2012’. If you missed the 2012 edition, I trust this will give you the willingness to attend next year one! October 26, 2012 I attended my fourth Oracle OpenWorld earlier in October. I always go in with the lens of, "What's in it for partners this year?" Although it's primarily thought of as a customer event - and yes, the bulk of the almost 50,000 attendees are customers - this year's conference was clearly the largest and most important partner event Oracle has ever run. Oracle PartnerNetwork (OPN) Exchange There were more partner attendees than ever, with Oracle citing somewhere around 5000. But the format for partners this year was different. And it was better. Traditionally, Oracle hosts a one-day only Partner Forum on the Sunday before the customer-focused conference begins. This year, the partner content still began on the Sunday, but the worldwide alliances and channels group created an exclusive track throughout the week, just for partners. It featured content specifically targeted towards partners, and was anchored at a nearby hotel. This was a great move for Oracle. The Oracle PartnerNetwork (OPN) team has been in a tricky position for years in that they have enough partners that they need a landmark event in the year, but perhaps not enough to justify a separate, worldwide, large, partner-only event. Coinciding a four day event with Oracle OpenWorld, where anybody who's anybody in the Oracle world attends anyway, is a good solution. The channels leadership team can build from this success for an even better conference next year. It's expected that they will follow a similar strategy. Cloud Announcements for Partners As for the content, it was primarily about the Cloud. For customers, for VARs, for ISVs, for everyone. There were five key Cloud related announcements for partners at the event: Cloud Builder Specialization. This is one of the first broader Specializations that isn't focused on one unique product. It is a designation for partners that offer design and implementation services for private cloud solutions. As such, it will surely be something that nearly every partner will consider, and many will pursue. New Specializations for Cloud Services. Unlike the broad, almost "strategy-level" Specialization above, there are a group of new product-based "merit badges" for many of the new Cloud offerings. Think about a Specialization for the Cloud version of HCM, for instance. Each of these particular specializations will also have Rapid Start implementation methodologies that allow a partner to offer a fixed scope and fixed price bid to customers. Based on the learnings from Oracle Consulting, this means a partner might be able to deliver Cloud HCM in six weeks for a fixed price. In the end, this means more consistent experiences for Oracle customers. Cloud Resale Program. For those partners who achieve one of these Cloud Specializations, it will mean they can actually resell the subscription-based Cloud product. This is important because it has been somewhat of a rarity in the emerging Cloud channel for partners to be able to "take the paper", take the revenue, do the billing, be first line of support etc. This is an important step for Oracle and one the partners will be happy to see. Cloud Referral Program. For those partners who are not as engaged with these specific Cloud products that the Specializations revolve around, there is a new referral program that provides an incentive to recommend Oracle Cloud products. This one-two punch of referral and resale programs is similar in many ways to other vendors who allow more committed partners to resell, while more casual partners can collect fees. It's the model that seems to work. The key to allow a company to resell a subscription product - something that is inherently delivered directly between the vendor and customer - is trust. Achieving a specialization is a good bar to have to meet. Platform as a Service for ISVs. Leveraging some of the overall announcements made by CEO Larry Ellison around a cloud version of its famous database, Oracle also outlined a new ability for ISVs to build cloud services on its new PaaS offering. Details were less available for this announcement, though it's an expected and fitting play for ISVs comfortable with Oracle technology who can now more easily build out cloud applications. There wasn't much talk of an app store to go along with this, but surely it's in the works. Specializations And "The Gap" Coming back to Specializations, Oracle PartnerNetwork (OPN) has 4600 partners worldwide that hold 20,000 Specializations. These are impressive numbers just three years into the new OPN framework. The actual number of Specializations has also grown significantly, up to 111 today and soon around 125 or so with the new Cloud designations. Oracle may need to look at grouping some of these and creating higher level, broader designations that partners could achieve by earning several Specializations in that group. At 125 and growing, this is a lot. On the top of the pyramid, Hitachi Ltd. successfully became the eleventh partner to make it to the highly prestigious Diamond level. Partner programs partially exist in order to recognize capable partners. And it's more than abundantly clear that the Diamond level does this. But I think Oracle has a gap. Specializations show capability in a very specific product area, and all sizes of partners can achieve these. The next level at which to show a level of expertise is the Advanced Specialization. However, this is a massive step up from the regular Specialization. The advanced level requires 50 people to have certification in that particular product area. Most other industry programs have similar higher level statuses, but none are even close to that number. Whereas a customer who sees an Oracle partner with an advanced specialization can be very sure of capability, there is a gap in that there are hundreds or even thousands of 20-50 person solution providers who are top notch in their area of expertise. They will never get to Advanced due to numbers alone. These boutique partners don't really have a way of showing off their talents in the current program. Advanced may not need to be so high to really show that a company has deep expertise. Overall it was a very successful Oracle OpenWorld for Oracle partners of all sizes. There was progress made on making it a bigger and more relevant event. And also on catching up and maybe even leading in some cases with cloud opportunities for partners.

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• Another Marketing Conference, part two – the afternoon

  - by Roger Hart

  In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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• CodePlex Daily Summary for Monday, March 22, 2010

  CodePlex Daily Summary for Monday, March 22, 2010New Projects[Tool] Vczh Non-public DLL Classes Caller: Generate C# code for you to call non-public classes in DLLs very easily.Artefact Animator: Artefact Animator provides an easy to use framework for procedural time-based animations in Silverlight and WPF.cacheroo: Cacheroo is a social networking community that will make it easier for people who love geocaching to get connected.Data Processing Toolkit: An utility app to collected data from different sources (i.e. bugzilla bug reports) in a structured way. We are currently setting up the site. Mo...eXternal SQL Bridge (PHP): The eXternal SQL Bridge (XSB) allows you to bridge two websites together in a secure manner through pre-shared keys. XSB is resilient against repla...'G' - Language to Define Gestures for Touch Based Applications: A cross plat form multi-touch application framework with a language to define gestures. The application is build on Silverlight 4.0 and the languag...IIS Network Diagnostic Tools: Web implementation of "looking glass" like services (ping, traceroute) as HTTP modules for Internet Information Services.Interop Router: This project establishes a communication framework and job dispatcher for a mixed operating system cluster environment.L2 Commander: L2Commander makes it easier for both new and old l2j users to manage your server.You no longer have to waste time on finding the files you need and...MediaHelper: A utility to help clean up empty/unwanted files and folders in your filesystem.mhinze: matt hinze stuffOneMan: Focus on Silverlight and WCF technology.Rss Photo Frame Android Widget: RSS Photo Frame Android Widget permits showing pictures from any RSS feed on your Android device's desktopSingle Web Session: Web Tool Kits Current project provide developer with different tools that help to enhance web site performance, security, and other common functio...Work Item Visualization: Use DGML to visualize and analyze your TFS Work Items. Included is the ability to perform basic risk/impact analysis. It helps answer the question,...New Releases[Tool] Vczh Non-public DLL Classes Caller: Wrapper Coder (beta): Click "<Click Me To Open Assembly File>", WrapperCoder will load the assembly and referenced assembly. Check the non-public classes that you want...APS - Automatic Print Screen: APS 1.0: APS automatizes the tasks of paste the image in Paint and save it after print screen or alt+print screen. Choose directory, name and file extension...BTP Tools: e-Sword generator build 20100321: 1. Modify the indent after subtitle. 2. Add 2 spaces after subtitle.Combres - WebForm & MVC Client-side Resource Combine Library: Combres 2.0: Changes since last version (1.2) Support ignore Combres pipeline in debug mode - see issue #6088 Debug mode generates comment helping identify in...Desafio Office 2010 Brasil: DesafioOutlook: Controlando um robo com o Outlook 2010dylan.NET: dylan.NET v. 9.4: Adding Platform Invocation Services Support, full Managed Pointer Support, Charset,Dllimport,Callconv setting for P/Invoke, MarshalAs for parametersFamily Tree Analyzer: Version 1.3.2.0: Version 1.3.2.0 Add open folder button to IGI Search Form Fixes to Fact Location processing - IGIName renamed to RegionID Fix if Region ID not fou...Fasterflect - A Fast and Simple Reflection API: Fasterflect 2.0: We are pleased to release version 2.0 of Fasterflect, which contains a lot of additions and improvements from the previous version. Please refer t...IIS Network Diagnostic Tools: 1.0: Initial public release.Informant: Informant (Desktop) v0.1: This release allows users to send sms messages to 1-Many Groups or 1-Many contacts. It is a very basic release of the application. No styling has b...InfoService: InfoService v1.5 - MPE1 Package: InfoService Release v1.5.0.65 Please read Plugin installation for installation instructions.InfoService: InfoService v1.5 - RAR Package: InfoService Release v1.5.0.65 Please read Plugin installation for installation instructions.L2 Commander: Source Code Link: Where to find our source.ModularCMS: ModularCMS 1.2: Minor bug fixes.NMTools: NMTools-v40b0-20100321-0: The most noticeable aspect of this release is that NMTools is now an independent project. It will no longer tied to OpenSLIM. Nevertheless, OpenSLI...SharePoint LogViewer: SharePoint LogViewer 1.5.3: Log loading performance enhanced. Search text box now has auto complete feature.Single Web Session: Single Web Session: !Single Web Session! <httpModules> <add name="SingleSession" type="SingleWebSession.Model.WebSessionModule, SingleWebSession"/> </httpModules>Sprite Sheet Packer: 2.1 Release: Made a few crucial fixes from 2.0: - Fixed error with paths having spaces. - Fixed error with UI not unlocking. - Fixed NullReferenceException on ...uManage - AD Self-Service Portal: uManage v1.1 (.NET 4.0 RC): Updated Releasev1.1 Adds the primary ability to setup and configure the application through a setup wizard. The setup wizard will continue to evol...VCC: Latest build, v2.1.30321.0: Automatic drop of latest buildVS ChessMania: VS ChessMania V2 March Beta: Second Beta Release with move correction and making application more safe for user. New features will be added soon.WatchersNET CKEditor™ Provider for DotNetNuke: CKEditor Provider 1.9.00: Whats New Added New Toolbar Plugin (By Kent Safransk) 'MediaEmbed' to Include Embed Media from Youtube, Vimeo, etc. Media Embed Plugin Added New ...WeatherBar: WeatherBar 1.0 [No Installation]: Extract the ZIP archive and run WeatherBar.exe. Current release contains some bugs that will be fixed in the next version. Check the Issue Tracker...Work Item Visualization: Release 1.0: This is the initial release of the Work Item Visualization tool. There are no known issues when it comes to the visualization aspects of the tool b...WPF Application Framework (WAF): WPF Application Framework (WAF) 1.0.0.10: Version: 1.0.0.10 (Milestone 10): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requi...WPF AutoComplete TextBox Control: Version 1.2: What's Newadds AutoAppend feature adds a new provider: UrlHistoryDataProvider sample application is updated to reflect the new things Bug Fixe...ZoomBarPlus: V2 (Beta): - Fixed bug: if the active window changed while you were in the middle of a single tap delay, long tap delay, or swipe-repeat, it would continue re...Most Popular ProjectsMetaSharpSavvy DateTimeRawrWBFS ManagerSilverlight ToolkitASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)Most Active ProjectsLINQ to TwitterRawrOData SDK for PHPjQuery Library for SharePoint Web ServicesDirectQPHPExcelFarseer Physics Enginepatterns & practices – Enterprise LibraryBlogEngine.NETNB_Store - Free DotNetNuke Ecommerce Catalog Module

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• SharePoint – The Most Important Feature

  - by Bil Simser

  Watching twitter and doing a search for SharePoint and you see a lot (almost one every few minutes) of tweets about the top 10 new features in SharePoint. What answer do you get when you ask the question, “What’s the most important feature in SharePoint?”. Chances are the answer will vary. Some will say it’s the collaboration aspect, others might say it’s the new ribbon interface, multi-item editing, external content types, faceted search, large list support, document versioning, Silverlight, etc. The list goes on. However I think most people might be missing the most important feature that’s sitting right under their noses all this time. The most important feature of SharePoint? It’s called User Empowerment. Huh? What? Is that something I find in the Site Actions menu? Nope. It’s something that’s always been there in SharePoint, you just need to get the word out and support it. How many times have you had a team ask you for a team site (assuming you had SharePoint up and running). Or to create them a contact list. Or how long have you employed that guy in the corner who’s been copying and pasting content from Corporate Communications into the web from a Word document. Let’s stop the insanity. It doesn’t have to be this way. SharePoint’s strongest feature isn’t anything you can find in the Site Settings screen or Central Admin. It’s all about empowering your users and letting them take control of their content. After all, SharePoint really is a bunch of tools to allow users to collaborate on content isn’t it? So why are you stepping in as IT and helping the user every moment along the way. It’s like having to ask users to fill out a help desk ticket or call up the Windows team to create a folder on their desktop or rearrange their Start menu. This isn’t something IT should be spending their time doing nor is it something the users should be burdened with having to wait until their friendly neighborhood tech-guy (or gal) shows up to help them sort the icons on their desktop. SharePoint IS all about empowerment. Site owners can create whatever lists and libraries they need for their team, and if the template isn’t there they can always turn to my friend and yours, the Custom List. From that can spew forth approval tracking systems, new hire checklists, and server inventory. You’re only limited by your imagination and needs. Users should be able to create new sites as they need. Want a blog to let everyone know what your team is up to? Go create one, here’s how. What’s a blog you ask? Here’s what it is and why you would use one. SharePoint is the shift in the balance of power and you need, and an IT group, let go of certain responsibilities and let your users run with the tools. A power user who knows how to create sites and what features are available to them can help a team go from the forming stage to the storming stage overnight. Again, this all hinges on you as an IT organization and what you can and empower your users with as far as features go. Running with tools is great if you know how to use them, running with scissors not recommended unless you enjoy trips to the hospital. With Great Power comes Great Responsibility so don’t go out on Monday and send out a memo to the organization saying “This Bil guy says you peeps can do anything so here it is, knock yourself out” (for one, they’ll have *no* idea who this Bil guy is). This advice comes with the task of getting your users ready for empowerment. Whether it’s through some kind of internal training sessions, in-house documentation; videos; blog posts; on how to accomplish things in SharePoint, or full blown one-on-one sit downs with teams or individuals to help them through their problems. The work is up to you. Helping them along also should be part of your governance (you do have one don’t you?). Just because you have InfoPath client deployed with your Office suite, doesn’t mean users should just start publishing forms all over your SharePoint farm. There should be some governance behind that in what you’ll support and what is possible. The other caveat to all this is that SharePoint is not everything for everyone. It can’t cook you breakfast and impregnate your cat or solve world hunger. It also isn’t suited for every IT solution out there. It’s a horrible source control system (even though some people try to use it as such) and really can’t do financials worth a darn. Again, governance is key here and part of that governance and your responsibility in setting up and unleashing SharePoint into your organization is to provide users guidance on what should be in SharePoint and (more importantly) what should not be in SharePoint. There are boundaries you have to set where you don’t want your end users going as they might be treading into trouble. Again, this is up to you to set these constraints and help users understand why these pylons are there. If someone understands why they can’t do something they might have a better understanding and respect for those that put them there in the first place. Of course you’ll always have the power-users who want to go skiing down dead mans curve so this doesn’t work for everyone, but you can catch the majority of the newbs who don’t wander aimlessly off the beaten path. At the end of the day when all things are going swimmingly your end users should be empowered to solve the needs they have on a day to day basis and not having to keep bugging the IT department to help them create a view to show only approved documents. I wouldn’t go as far as business users building out full blown solutions and handing the keys to SharePoint Designer or (worse) Visual Studio to power-users might not be a path you want to go down but you also don’t have to lock up the SharePoint system in a tight box where users can’t use what’s there. So stop focusing on the shiny things in SharePoint and maybe consider making a shift to what’s really important. Making your day job easier and letting users get the most our of your technology investment.

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• Preserving Permalinks

  - by Daniel Moth

  One of the things that gets me on a rant is websites that break permalinks. If you have posted something somewhere and there is a public URL pointing to it, that URL should never ever return a 404. You are breaking all websites that ever linked to you and you are breaking all search engine links to your content (that others will try and follow). It is a pet peeve of mine. So when I had to move my blog, obviously I would preserve the root URL (www.danielmoth.com/Blog/), but I also wanted to preserve every URL my blog has generated over the years. To be clear, our focus here is on the URL formatting, not the content migration which I'll talk about in my next post. In this post, I'll describe my solution first and then what it solves. 1. The IIS7 Rewrite Module and web.config There are a few ways you can map an old URL to a new one (so when requests to the old URL come in, they get redirected to the new one). The new blog engine I use (dasBlog) has built-in functionality to do that (Scott refers to it here). Instead, the way I chose to address the issue was to use the IIS7 rewrite module. The IIS7 rewrite module allows redirecting URLs based on pattern matching, regular expressions and, of course, hardcoded full URLs for things that don't fall into any pattern. You can configure it visually from IIS Manager using a handy dialog that allows testing patterns against input URLs. Here is what mine looked like after configuring a few rules: To learn more about this technology check out this video, the reference page and this overview blog post; all 3 pages have a collection of related resources at the bottom worth checking out too. All the visual configuration ends up in a web.config file at the root folder of your website. If you are on a shared hosting service, probably the only way you can use the Rewrite Module is by directly editing the web.config file. Next, I'll describe the URLs I had to map and how that manifested itself in the web.config file. What I did was create the rules locally using the GUI, and then took the generated web.config file and uploaded it to my live site. You can view my web.config here. 2. Monthly Archives Observe the difference between the way the two blog engines generate this type of URL Blogger: /Blog/2004_07_01_mothblog_archive.html dasBlog: /Blog/default,month,2004-07.aspx In my web.config file, the rule that deals with this is the one named "monthlyarchive_redirect". 3. Categories Observe the difference between the way the two blog engines generate this type of URL Blogger: /Blog/labels/Personal.html dasBlog: /Blog/CategoryView,category,Personal.aspx In my web.config file the rule that deals with this is the one named "category_redirect". 4. Posts Observe the difference between the way the two blog engines generate this type of URL Blogger: /Blog/2004/07/hello-world.html dasBlog: /Blog/Hello-World.aspx In my web.config file the rule that deals with this is the one named "post_redirect". Note: The decision is taken to use dasBlog URLs that do not include the date info (see the description of my Appearance settings). If we included the date info then it would have to include the day part, which blogger did not generate. This makes it impossible to redirect correctly and to have a single permalink for blog posts moving forward. An implication of this decision, is that no two blog posts can have the same title. The tool I will describe in my next post (inelegantly) deals with duplicates, but not with triplicates or higher. 5. Unhandled by a generic rule Unfortunately, the two blog engines use different rules for generating URLs for blog posts. Most of the time the conversion is as simple as the example of the previous section where a post titled "Hello World" generates a URL with the words separated by a hyphen. Some times that is not the case, for example: /Blog/2006/05/medc-wrap-up.html /Blog/MEDC-Wrapup.aspx or /Blog/2005/01/best-of-moth-2004.html /Blog/Best-Of-The-Moth-2004.aspx or /Blog/2004/11/more-windows-mobile-2005-details.html /Blog/More-Windows-Mobile-2005-Details-Emerge.aspx In short, blogger does not add words to the title beyond ~39 characters, it drops some words from the title generation (e.g. a, an, on, the), and it preserve hyphens that appear in the title. For this reason, we need to detect these and explicitly list them for redirects (no regular expression can help here because the full set of rules is not listed anywhere). In my web.config file the rule that deals with this is the one named "Redirect rule1 for FullRedirects" combined with the rewriteMap named "StaticRedirects". Note: The tool I describe in my next post will detect all the URLs that need to be explicitly redirected and will list them in a file ready for you to copy them to your web.config rewriteMap. 6. C# code doing the same as the web.config I wrote some naive code that does the same thing as the web.config: given a string it will return a new string converted according to the 3 rules above. It does not take into account the 4th case where an explicit hard-coded conversion is needed (the tool I present in the next post does take that into account). static string REGEX_post_redirect = "[0-9]{4}/[0-9]{2}/([0-9a-z-]+).html"; static string REGEX_category_redirect = "labels/([_0-9a-z-% ]+).html"; static string REGEX_monthlyarchive_redirect = "([0-9]{4})_([0-9]{2})_[0-9]{2}_mothblog_archive.html"; static string Redirect(string oldUrl) { GroupCollection g; if (RunRegExOnIt(oldUrl, REGEX_post_redirect, 2, out g)) return string.Concat(g[1].Value, ".aspx"); if (RunRegExOnIt(oldUrl, REGEX_category_redirect, 2, out g)) return string.Concat("CategoryView,category,", g[1].Value, ".aspx"); if (RunRegExOnIt(oldUrl, REGEX_monthlyarchive_redirect, 3, out g)) return string.Concat("default,month,", g[1].Value, "-", g[2], ".aspx"); return string.Empty; } static bool RunRegExOnIt(string toRegEx, string pattern, int groupCount, out GroupCollection g) { if (pattern.Length == 0) { g = null; return false; } g = new Regex(pattern, RegexOptions.IgnoreCase | RegexOptions.Compiled).Match(toRegEx).Groups; return (g.Count == groupCount); } Comments about this post welcome at the original blog.

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• C# in Depth, Third Edition by Jon Skeet, Manning Publications Co. Book Review

  - by Compudicted

  Originally posted on: http://geekswithblogs.net/Compudicted/archive/2013/10/24/c-in-depth-third-edition-by-jon-skeet-manning-publications.aspx I started reading this ebook on September 28, 2013, the same day it was sent my way by Manning Publications Co. for review while it still being fresh off the press. So 1st thing – thanks to Manning for this opportunity and a free copy of this must have on every C# developer’s desk book! Several hours ago I finished reading this book (well, except a for a large portion of its quite lengthy appendix). I jumped writing this review right away while still being full of emotions and impressions from reading it thoroughly and running code examples. Before I go any further I would like say that I used to program on various platforms using various languages starting with the Mainframe and ending on Windows, and I gradually shifted toward dealing with databases more than anything, however it happened with me to program in C# 1 a lot when it was first released and then some C# 2 with a big leap in between to C# 5. So my perception and experience reading this book may differ from yours. Also what I want to tell is somewhat funny that back then, knowing some Java and seeing C# 1 released, initially made me drawing a parallel that it is a copycat language, how wrong was I… Interestingly, Jon programs in Java full time, but how little it was mentioned in the book! So more on the book: Be informed, this is not a typical “Recipes”, “Cookbook” or any set of ready solutions, it is rather targeting mature, advanced developers who do not only know how to use a number of features, but are willing to understand how the language is operating “under the hood”. I must state immediately, at the same time I am glad the author did not go into the murky depths of the MSIL, so this is a very welcome decision on covering a modern language as C# for me, thank you Jon! Frankly, not all was that rosy regarding the tone and structure of the book, especially the the first half or so filled me with several negative and positive emotions overpowering each other. To expand more on that, some statements in the book appeared to be bias to me, or filled with pre-justice, it started to look like it had some PR-sole in it, but thankfully this was all gone toward the end of the 1st third of the book. Specifically, the mention on the C# language popularity, Java is the #1 language as per https://sites.google.com/site/pydatalog/pypl/PyPL-PopularitY-of-Programming-Language (many other sources put C at the top which I highly doubt), also many interesting functional languages as Clojure and Groovy appeared and gained huge traction which run on top of Java/JVM whereas C# does not enjoy such a situation. If we want to discuss the popularity in general and say how fast a developer can find a new job that pays well it would be indeed the very Java, C++ or PHP, never C#. Or that phrase on language preference as a personal issue? We choose where to work or we are chosen because of a technology used at a given software shop, not vice versa. The book though it technically very accurate with valid code, concise examples, but I wish the author would give more concrete, real-life examples on where each feature should be used, not how. Another point to realize before you get the book is that it is almost a live book which started to be written when even C# 3 wasn’t around so a lot of ground is covered (nearly half of the book) on the pre-C# 3 feature releases so if you already have a solid background in the previous releases and do not plan to upgrade, perhaps half of the book can be skipped, otherwise this book is surely highly recommended. Alas, for me it was a hard read, most of it. It was not boring (well, only may be two times), it was just hard to grasp some concepts, but do not get me wrong, it did made me pause, on several occasions, and made me read and re-read a page or two. At times I even wondered if I have any IQ at all (LOL). Be prepared to read A LOT on generics, not that they are widely used in the field (I happen to work as a consultant and went thru a lot of code at many places) I can tell my impression is the developers today in best case program using examples found at OpenStack.com. Also unlike the Java world where having the most recent version is nearly mandated by the OSS most companies on the Microsoft platform almost never tempted to upgrade the .Net version very soon and very often. As a side note, I was glad to see code recently that included a nullable variable (myvariable? notation) and this made me smile, besides, I recommended that person this book to expand her knowledge. The good things about this book is that Jon maintains an active forum, prepared code snippets and even a small program (Snippy) that is happy to run the sample code saving you from writing any plumbing code. A tad now on the C# language itself – it sure enjoyed a wonderful road toward perfection and a very high adoption, especially for ASP development. But to me all the recent features that made this statically typed language more dynamic look strange. Don’t we have F#? Which supposed to be the dynamic language? Why do we need to have a hybrid language? Now the developers live their lives in dualism of the static and dynamic variables! And LINQ to SQL, it is covered in depth, but wasn’t it supposed to be dropped? Also it seems that very little is being added, and at a slower pace, e.g. Roslyn will come in late 2014 perhaps, and will be probably the only main feature. Again, it is quite hard to read this book as various chapters, C# versions mentioned every so often only if I only could remember what was covered exactly where! So the fact it has so many jumps/links back and forth I recommend the ebook format to make the navigations easier to perform and I do recommend using software that allows bookmarking, also make sure you have access to plenty of coffee and pizza (hey, you probably know this joke – who a programmer is) ! In terms of closing, if you stuck at C# 1 or 2 level, it is time to embrace the power of C# 5! Finally, to compliment Manning, this book unlike from any other publisher so far, was the only one as well readable (put it formatted) on my tablet as in Adobe Reader on a laptop.

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• Adaptive ADF/WebCenter template for the iPad

  - by Maiko Rocha

  One of my WebCenter Portal customers was asking about adaptive design with ADF/WebCenter Portal and how they could go about creating an adaptive iPad template for their WebCenter Portal application. They were looking not only for the out-of-the-box support for mobile Safari which is certified against PS5+ (11.1.1.6) for ADF/WebCenter - but also to create a specific template to streamline their workflow on the iPad. Seems like they wanted something in the lines of Yahoo! Mail provides for the iPad - so the example I will use is shamelessly inspired by Y! Mail's iPad UI.  But first, let's quickly understand how can we bake in some adaptive goodness into ADF Faces. First thing we need to understand is, yes, there are a couple of constraints that we will need to work around, namely, the use or layout managers and skins. Please also keep in mind that I'm not and I don't pretend to be a web designer, much less an UX specialist, so feel free to leave your thoughts on the matter in the comments section. Now, back to the limitations. Layout Managers ADF Faces layout managers create an abstraction on top of the generated HTML code for a page so a developer doesn't need to be worried about how to size and dimension the UI layout (eg, af:panelStretchLayout). Although layout managers are very helpful, in this specific situation we will need to know a little bit more of how the final HTML is being rendered so we can apply the CSS class accordingly and create transition containers where the media queries will be applied - now, if you're using 11gR2 (11.1.2.2.3) there's the new component af:panelGridLayout (here and here) that will greatly improve creating responsive templates and pages because it is based on the grid/fluid systems and will generate straight out to DIVs on your final page. For now, I'm limited to PS5 and the af:panelStretchLayout component as a starting point because that's the release my customer is on. Skins You won't be able to use media queries, or use anything with "@" notation on the skin CSS file - the skin pre-processor will remove all extraneous "@" from the CSS file. The solution is to split your CSS in two separate files: a skin CSS file and plain CSS where you will add the media queries. The issue here is that you won't be able to use media queries for any faces components. We can, though, still apply the media queries for the components like af:panelGroupLayout and af:panelBorderLayout through their styleClass property to enable these components to be responsive to to the iPad orientation, by changing its dimensions, font sizes, hide/show areas, etc. Difference between responsive and adaptive design The best definition of adaptive vs responsive web design I could find is this: “Responsive web design,” as coined by Ethan Marcotte, means “fluid grids, fluid images/media & media queries.” “Adaptive web design,” as I use it, is about creating interfaces that adapt to the user’s capabilities (in terms of both form and function). To me, “adaptive web design” is just another term for “progressive enhancement” of which responsive web design can (an often should) be an integral part, but is a more holistic approach to web design in that it also takes into account varying levels of markup, CSS, JavaScript and assistive technology support. Responsive/adapative web design is much more than slapping an HTML template with CSS around your content or application. The content and application themselves are part of your web design - in other words, a responsive template is just an afterthought if it is not originating from a responsive design the involves the whole web application/s. Tips on responsive / adapative design with ADF/WebCenter Some of the tips listed below were already mentioned in multiple blog posts about ADF layout and skinning, but it is still worth remembering: a simple guideline for ADF/WebCenter apps would be to first create a high-level group of devices, for example: smartphones, tablets,  and desktop. For each of these large groups, create the basic structure to provide responsiveness: a page template, a skin, and an external CSS: pagetemplate_smartphone.jspx, smartphone_skin.css, smartphone-responsive.css pagetemplate_tablet.jspx, tablet_skin.css, tablet-responsive.css pagetemplate_desktop.jspx, desktop_skin.css, desktop-responsive.css These three assets can be changed on the fly through an user-agent check on the server side, delivering the right UI to the right device. Within each of the assets, you can make fine adjustments for each subgroup of devices with media queries - for example, smart phones with different screen dimensions and pixel density. Having these three groups and the corresponding assets per group seem to be a good compromise between trying to put everything on a single set of assets - specially considering the constraints above - and going to the other side of the spectrum to create assets per discrete device (iPhone4, iPhone5, Nexus, S3, etc.). Keep in mind that these are my rules and are not in any shape or form a best practice - this is how it fits best for the scenarios I've been working with. If you need to use HTML tags on your page, surround them with af:group to protect the DOM structure For stretchable/fluid layouts: Use non-stretching containers: panelGroupLayout, panelBorderLayout, … panelBorderLayout can be used to approximate HTML table component To avoid multiple scroll bars, do not nest scrolling PanelGroupLayout components. Consider layout="vertical" For stretchable/fluid layouts: Most stretchable ADF components also work in flowing context with dimensionsFrom="auto" To stretch a component horizontally, use styleClass="AFStretchWidth" instead of  "width:100%" Skinning Don't use CSS3 @media, @import, animations, etc. on skin css files. They will be removed. CSS3 properties within a class (box-shadow, transition, etc.) work just fine. Consider resetting some skin classes to better control their rendering: body {color: inherit;font: inherit;} af|document {-tr-inhibit: all;} af|commandLink {-tr-inhibit: all;} af|goLink {-tr-inhibit: all;} af|inputText::content {font: inherit;} Specific meta tags and CSS properties: Use  <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0"/> to avoid zooming (if you want) Use -webkit-overflow-scrolling: touch to enable native momentum scrolling within overflown areas (here) Use text-rendering: optmizeLegibility to improve readability. (here) User text-overflow: ellipsis to gracefully crop overflown text. (here) The meta-tags are included in each and every page in the metaContainer facet of af:document tag. You can also use a javascript to inject the meta-tags from the template. For the purpose of the example, I wanted to use as few workarounds as possible.   The iPad template and sample application This sample application has been built as a WebCenter Portal application, but you will also be able to reuse the template and techniques on your vanilla ADF application. Keep in mind that I'm neither a designer nor a CSS specialist, so please don't bash me too much on the messy CSS file you'll find on the application.  I've extended the provided PreferencesBean class that comes with WebCenter Portal and added code to dinamically change the template and skin on the fly.   This is the sample application in landscape orientation: This is the sample application in portrait orientation - the left side menu hides automatically based on a CSS media query: Another screenshot with a skinned popup opened: This is a sample application for you to play with - ideally you shouldn't use it as a starting point. On the left side bar you will find links rendered from a WebCenter Portal navigation model - the link triggers a full request through an af:goLink, while the light blue PPR button triggers a PPR navigation. The dark blue toolbar buttons at the top don't have any function,while the Approve and Reject buttons show a skinned popup. The search box of course doesn't have any behavior attahed to it either. There's a known issue right now with some PPR calls that are randomly generating a 403 error redirecting to the login page - I didn't have time to investigate if this is iOS6 specific or not - if you have any insights please let me know your findings. You can download the sample here.

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• WebSocket and Java EE 7 - Getting Ready for JSR 356 (TOTD #181)

  - by arungupta

  WebSocket is developed as part of HTML 5 specification and provides a bi-directional, full-duplex communication channel over a single TCP socket. It provides dramatic improvement over the traditional approaches of Polling, Long-Polling, and Streaming for two-way communication. There is no latency from establishing new TCP connections for each HTTP message. There is a WebSocket API and the WebSocket Protocol. The Protocol defines "handshake" and "framing". The handshake defines how a normal HTTP connection can be upgraded to a WebSocket connection. The framing defines wire format of the message. The design philosophy is to keep the framing minimum to avoid the overhead. Both text and binary data can be sent using the API. WebSocket may look like a competing technology to Server-Sent Events (SSE), but they are not. Here are the key differences: WebSocket can send and receive data from a client. A typical example of WebSocket is a two-player game or a chat application. Server-Sent Events can only push data data to the client. A typical example of SSE is stock ticker or news feed. With SSE, XMLHttpRequest can be used to send data to the server. For server-only updates, WebSockets has an extra overhead and programming can be unecessarily complex. SSE provides a simple and easy-to-use model that is much better suited. SSEs are sent over traditional HTTP and so no modification is required on the server-side. WebSocket require servers that understand the protocol. SSE have several features that are missing from WebSocket such as automatic reconnection, event IDs, and the ability to send arbitrary events. The client automatically tries to reconnect if the connection is closed. The default wait before trying to reconnect is 3 seconds and can be configured by including "retry: XXXX\n" header where XXXX is the milliseconds to wait before trying to reconnect. Event stream can include a unique event identifier. This allows the server to determine which events need to be fired to each client in case the connection is dropped in between. The data can span multiple lines and can be of any text format as long as EventSource message handler can process it. WebSockets provide true real-time updates, SSE can be configured to provide close to real-time by setting appropriate timeouts. OK, so all excited about WebSocket ? Want to convert your POJOs into WebSockets endpoint ? websocket-sdk and GlassFish 4.0 is here to help! The complete source code shown in this project can be downloaded here. On the server-side, the WebSocket SDK converts a POJO into a WebSocket endpoint using simple annotations. Here is how a WebSocket endpoint will look like: @WebSocket(path="/echo")public class EchoBean { @WebSocketMessage public String echo(String message) { return message + " (from your server)"; }} In this code "@WebSocket" is a class-level annotation that declares a POJO to accept WebSocket messages. The path at which the messages are accepted is specified in this annotation. "@WebSocketMessage" indicates the Java method that is invoked when the endpoint receives a message. This method implementation echoes the received message concatenated with an additional string. The client-side HTML page looks like <div style="text-align: center;"> <form action=""> <input onclick="send_echo()" value="Press me" type="button"> <input id="textID" name="message" value="Hello WebSocket!" type="text"><br> </form></div><div id="output"></div> WebSocket allows a full-duplex communication. So the client, a browser in this case, can send a message to a server, a WebSocket endpoint in this case. And the server can send a message to the client at the same time. This is unlike HTTP which follows a "request" followed by a "response". In this code, the "send_echo" method in the JavaScript is invoked on the button click. There is also a <div> placeholder to display the response from the WebSocket endpoint. The JavaScript looks like: <script language="javascript" type="text/javascript"> var wsUri = "ws://localhost:8080/websockets/echo"; var websocket = new WebSocket(wsUri); websocket.onopen = function(evt) { onOpen(evt) }; websocket.onmessage = function(evt) { onMessage(evt) }; websocket.onerror = function(evt) { onError(evt) }; function init() { output = document.getElementById("output"); } function send_echo() { websocket.send(textID.value); writeToScreen("SENT: " + textID.value); } function onOpen(evt) { writeToScreen("CONNECTED"); } function onMessage(evt) { writeToScreen("RECEIVED: " + evt.data); } function onError(evt) { writeToScreen('<span style="color: red;">ERROR:</span> ' + evt.data); } function writeToScreen(message) { var pre = document.createElement("p"); pre.style.wordWrap = "break-word"; pre.innerHTML = message; output.appendChild(pre); } window.addEventListener("load", init, false);</script> In this code The URI to connect to on the server side is of the format ws://<HOST>:<PORT>/websockets/<PATH> "ws" is a new URI scheme introduced by the WebSocket protocol. <PATH> is the path on the endpoint where the WebSocket messages are accepted. In our case, it is ws://localhost:8080/websockets/echo WEBSOCKET_SDK-1 will ensure that context root is included in the URI as well. WebSocket is created as a global object so that the connection is created only once. This object establishes a connection with the given host, port and the path at which the endpoint is listening. The WebSocket API defines several callbacks that can be registered on specific events. The "onopen", "onmessage", and "onerror" callbacks are registered in this case. The callbacks print a message on the browser indicating which one is called and additionally also prints the data sent/received. On the button click, the WebSocket object is used to transmit text data to the endpoint. Binary data can be sent as one blob or using buffering. The HTTP request headers sent for the WebSocket call are: GET ws://localhost:8080/websockets/echo HTTP/1.1Origin: http://localhost:8080Connection: UpgradeSec-WebSocket-Extensions: x-webkit-deflate-frameHost: localhost:8080Sec-WebSocket-Key: mDbnYkAUi0b5Rnal9/cMvQ==Upgrade: websocketSec-WebSocket-Version: 13 And the response headers received are Connection:UpgradeSec-WebSocket-Accept:q4nmgFl/lEtU2ocyKZ64dtQvx10=Upgrade:websocket(Challenge Response):00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00 The headers are shown in Chrome as shown below: The complete source code shown in this project can be downloaded here. The builds from websocket-sdk are integrated in GlassFish 4.0 builds. Would you like to live on the bleeding edge ? Then follow the instructions below to check out the workspace and install the latest SDK: Check out the source code svn checkout https://svn.java.net/svn/websocket-sdk~source-code-repository Build and install the trunk in your local repository as: mvn install Copy "./bundles/websocket-osgi/target/websocket-osgi-0.3-SNAPSHOT.jar" to "glassfish3/glassfish/modules/websocket-osgi.jar" in your GlassFish 4 latest promoted build. Notice, you need to overwrite the JAR file. Anybody interested in building a cool application using WebSocket and get it running on GlassFish ? :-) This work will also feed into JSR 356 - Java API for WebSocket. On a lighter side, there seems to be less agreement on the name. Here are some of the options that are prevalent: WebSocket (W3C API, the URL is www.w3.org/TR/websockets though) Web Socket (HTML5 Demos - html5demos.com/web-socket) Websocket (Jenkins Plugin - wiki.jenkins-ci.org/display/JENKINS/Websocket%2BPlugin) WebSockets (Used by Mozilla - developer.mozilla.org/en/WebSockets, but use WebSocket as well) Web sockets (HTML5 Working Group - www.whatwg.org/specs/web-apps/current-work/multipage/network.html) Web Sockets (Chrome Blog - blog.chromium.org/2009/12/web-sockets-now-available-in-google.html) I prefer "WebSocket" as that seems to be most common usage and used by the W3C API as well. What do you use ?

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• So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

  - by Edith Mireles-Oracle

  By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8  Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8.  In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business.  Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.”  In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit.  We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient."  Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.   We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site.  You can also find out where we’ll be next at the Events page on UsableApps.

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• Making Money from your SQL Server Blog

  - by Bill Graziano

  My SQL Server blog reading list is around one hundred blogs.  Many people are writing great content and generating lots of page views.  I see some of them running Google AdSense and trying to make a little money off their traffic.  If you want to earn some some extra money from what you’ve written there are a couple of options.  And one new option that I’m announcing here. Background Internet advertising is sold based on a few different pricing schemes.  Flat Fee.  You offer either all your impressions (page views) or some percentage of your impressions in exchange for a flat monthly fee.  CPM or cost per thousand impressions.  If the quoted price is $2 CPM you’ll get $2 for every 1,000 times the ad is displayed.  While you might think the “M” means millions, the “M” in CPM is the roman numeral for 1,000. CPC or cost per click.  This is also called PPC or pay per click.  In this method you get paid based on how many clicks there are on the ad.  CPA or cost per action.  In this method you get paid based on an action that occurs on the advertisers site after they click on the ad.  This is typically some type of sign up form.  This is how most affiliate programs work. Darren Rowse at ProBlogger has been writing about blogging and making money off blogs for years.  He has a good introduction to making money on your blog in his “Making Money” section.  If you’re interested in learning more he has a post up titled How to Make More Money From Your Blog in the New Year that links to many of his best posts on the subject. Google AdSense This is the most common method for people earning money from their blogging.  It’s easy to setup and administer.  You tell AdSense what size ads you’d like to run and it gives you a little piece of JavaScript to put on your site.  AdSense quickly learns the topics you write about and displays ads that are appropriate for your site.  I typically see ads for hosting, SQL Server tools and developer tools running in AdSense slots.  AdSense pays on a CPC model.  If you translate that back to CPM pricing you’ll see rates from $0.50 to $1.00 CPM. Amazon While you might not make much money writing books it’s now possible to make even less helping Amazon sell them.  You can sign up for an Amazon affiliate program.  Each time you send Amazon a link and someone buys the book you get a cut of that sale.  This is the CPA model from above.  Amazon can help you build some pretty nice “stores”.  Here’s the SQL Server bookstore I built for SQLTeam.com.  If you’re just putting in a page with books like I’ve done on SQLTeam you should keep your expectations low.  If you’re writing book reviews of suggesting books on your blog it really does make sense to setup an Amazon affiliate link.  People are much more likely to buy a book based on a review from a trusted source.  I always try to buy through a referral link if there is one. Amazon pays about 4% of the price as a referral fee.  You also get credit for anything else they buy while on the site.  I recently had someone buy an iPod nano with their SQL Server book making me an extra $5.60 richer!  Estimating how much you can make is difficult though.  How much attention you draw to the links and book reviews can dramatically affect the earnings. Private Ad Sales This is the hardest but potentially most lucrative option.  You sell advertising directly to companies that want to sell things to your readers.  Typically this would be SQL Server tool vendors, hosting companies or anyone else that wants to make money off database administrators.  This is also the most difficult to do.  You’ll need the contacts at the companies and enough page views to make it worth their while.  You’ll also need software to track the page views and clicks, geo-target your ads and smooth out the impressions.  Your earnings are based on whatever you can negotiate with the companies. SQL Server Ad Network For the last couple of years I’ve run any extra ads that I sold on the SQLTeam Weblogs.  You can see an example of that on Mladen’s blog.  The ad in the upper right corner is one that I’m running for him.  (Note: Many of the ads I’m running are geo-targeted to only appear in English speaking countries.  You may see a different set of ads outside the US, Canada and the UK.  You can also see he has a couple of Google ads on his blog.)  When I run ads on his blog I split the advertising revenue with him.  They make a little and I make a little. I recently started to expand this and sell advertising specifically to run on SQL Server-related blogs.  I’m also starting to run ads on non-SQLTeam blogs.  The only way I can sell more advertising is to have more blogs to run it on.  And that’s where you come in. I’ve created a SQL Server advertising network.  I handle all the ad sales and provide the technology to serve the ads.  I handle collections and payments back to you.  You get paid at the end of each month regardless of when (or if) the advertiser actually pays.  All you need to do is add a small piece of JavaScript to your site to display the ads. If you’re writing about SQL Server and interested in earning a little money for your site I’d like to talk to you.  You can use the Contact Us page on SQLTeam.com to reach me.  Running advertising on your blog isn’t for everyone.  If you’re concerned about what advertisers might think about certain posts then you might not be a good fit.  For the most part this isn’t an issue.  You’ll also need to have a PayPal account to receive payments.  You probably won’t get rich doing this.  But you can earn extra cash on the side for doing what you would do anyway.  I do know that people have earned enough to buy themselves a nice laptop doing this. My initial target is blogs with more than 10,000 page views per month.  I expect to pay two to three times what Google pays.  If you have less than 10,000 page views per month but are still interested I’d still like to hear from you.  I may not be able to sign up smaller blogs right away but we’ll get the process started.  If you’re unsure about your traffic Google Analytics is a free tool that provides great reporting on traffic, popular posts and how people find your blog.  If you have any questions or are just curious drop me a line and I’ll try to answer your questions.

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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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