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  • LUKOIL Overseas Holding Optimizes Oil Field Development Projects with Integrated Project Management

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} LUKOIL Overseas Group is a growing oil and gas company that is an integral part of the vertically integrated oil company OAO LUKOIL. It is engaged in the exploration, acquisition, integration, and efficient development of oil and gas fields outside the Russian Federation to promote transforming LUKOIL into a transnational energy company. In 2010, the company signed a 20-year development project for the giant, West Qurna 2 oil field in Iraq. Executing 10,000 to 15,000 project activities simultaneously on 14 major construction and drilling projects in Iraq for the West Qurna-2 project meant the company needed a clear picture, in real time, of dependencies between its capital construction, geologic exploration and sinking projects—required for its building infrastructure oil field development projects in Iraq. LUKOIL Overseas Holding deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to generate structured project management information and optimize planning, monitoring, and analysis of all engineering and commercial activities—such as tenders, and bulk procurement of materials and equipment—related to oil field development projects. A word from LUKOIL Overseas Holding Ltd. “Previously, we created project schedules on desktop computers and uploaded them to the project server to be merged into one big file for each project participant to access. This was not scalable, as we’ve grown and now run up to 15,000 activities in numerous projects and subprojects at any time. With Oracle’s Primavera P6 Enterprise Project Portfolio Management, we can now work concurrently on projects with many team members, enjoy absolute security, and issue new baselines for all projects and project participants once a week, with ease.” – Sergey Kotov, Head of IT and the Communication Office, LUKOIL Mid-East Ltd. Oracle Primavera Solutions: · Facilitated managing dependencies between projects by enabling the general scheduler to reschedule all projects and subprojects once a week, realigning 10,000 to 15,000 project activities that the company runs at any time · Replaced Microsoft Project and a paper-based system with a complete solution that provides structured project data · Enhanced data security by establishing project management security policies that enable only authorized project members to edit their project tasks, while enabling each project participant to view all project data that are relevant to that individual’s task · Enabled the company to monitor project progress in comparison to the projected plan, based on physical project assets to determine if each project is on track to conclude within its time and budget limitations To view the full list of solutions view here. “Oracle Gold Partner Parma Telecom was key to our successful Primavera deployment, implementing the software’s basic functionalities, such as project content, timeframes management, and cost management, in addition to performing its integration with our enterprise resource planning system and intranet portal within ten months and in accordance with budgets,” said Rafik Baynazarov, head of the master planning and control office, LUKOIL Mid-East Ltd. “ To read the full version of the customer success story, please view here.

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  • Blink-Data vs Instinct?

    - by Samantha.Y. Ma
    In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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  • Upcoming Carbon Tax in South Africa

    - by Evelyn Neumayr
    By Elena Avesani, Principal Product Strategy Manager, Oracle In 2012, the South Africa National Treasury announced the plan to impose a carbon tax to cut carbon emissions that are blamed for climate change. South Africa is ranked among the top 20 countries measured by absolute carbon dioxide emissions, with emissions per capita in the region of 10 metric tons per annum and over 90% of South Africa's energy produced by burning fossil fuels. The top 40 largest companies in the country are responsible for 207 million tons of carbon dioxide, directly emitting 20 percent of South Africa’s carbon output. The legislation, originally scheduled to be implemented from January 2015 to 31 December 2019, is now delayed to January 2016. It will levy a carbon tax of R120 (US$11) per ton of CO2, rising then by 10 percent a year until 2020, while all sectors bar electricity will be able to claim additional relief of at least 10 percent. The South African treasury proposed a 60 percent tax-free threshold on emissions for all sectors, including electricity, petroleum, iron, steel and aluminum. Oracle Environmental Accounting and Reporting (EA&R) supports these needs and guarantees consistency across organizations in how data is collected, retained, controlled, consolidated and used in calculating and reporting emissions inventory. EA&R also enables companies to develop an enterprise-wide data view that includes all 5 of the key sustainability categories: carbon emissions, energy, water, materials and waste. Thanks to its native integration with Oracle E-Business Suite and JD Edwards EnterpriseOne ERP Financials and Inventory Systems and the capability of capturing environmental data across business silos, Oracle Environmental Accounting and Reporting is uniquely positioned to support a strategic approach to carbon management that drives business value. Sources: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} African Utility Week BDlive Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • What is bondib1 used for on SPARC SuperCluster with InfiniBand, Solaris 11 networking & Oracle RAC?

    - by user12620111
    A co-worker asked the following question about a SPARC SuperCluster InfiniBand network: > on the database nodes the RAC nodes communicate over the cluster_interconnect. This is the > 192.168.10.0 network on bondib0. (according to ./crs/install/crsconfig_params NETWORKS> setting) > What is bondib1 used for? Is it a HA counterpart in case bondib0 dies? This is my response: Summary: bondib1 is currently only being used for outbound cluster interconnect interconnect traffic. Details: bondib0 is the cluster_interconnect $ oifcfg getif            bondeth0  10.129.184.0  global  public bondib0  192.168.10.0  global  cluster_interconnect ipmpapp0  192.168.30.0  global  public bondib0 and bondib1 are on 192.168.10.1 and 192.168.10.2 respectively. # ipadm show-addr | grep bondi bondib0/v4static  static   ok           192.168.10.1/24 bondib1/v4static  static   ok           192.168.10.2/24 Hostnames tied to the IPs are node1-priv1 and node1-priv2  # grep 192.168.10 /etc/hosts 192.168.10.1    node1-priv1.us.oracle.com   node1-priv1 192.168.10.2    node1-priv2.us.oracle.com   node1-priv2 For the 4 node RAC interconnect: Each node has 2 private IP address on the 192.168.10.0 network. Each IP address has an active InfiniBand link and a failover InfiniBand link. Thus, the 4 node RAC interconnect is using a total of 8 IP addresses and 16 InfiniBand links. bondib1 isn't being used for the Virtual IP (VIP): $ srvctl config vip -n node1 VIP exists: /node1-ib-vip/192.168.30.25/192.168.30.0/255.255.255.0/ipmpapp0, hosting node node1 VIP exists: /node1-vip/10.55.184.15/10.55.184.0/255.255.255.0/bondeth0, hosting node node1 bondib1 is on bondib1_0 and fails over to bondib1_1: # ipmpstat -g GROUP       GROUPNAME   STATE     FDT       INTERFACES ipmpapp0    ipmpapp0    ok        --        ipmpapp_0 (ipmpapp_1) bondeth0    bondeth0    degraded  --        net2 [net5] bondib1     bondib1     ok        --        bondib1_0 (bondib1_1) bondib0     bondib0     ok        --        bondib0_0 (bondib0_1) bondib1_0 goes over net24 # dladm show-link | grep bond LINK                CLASS     MTU    STATE    OVER bondib0_0           part      65520  up       net21 bondib0_1           part      65520  up       net22 bondib1_0           part      65520  up       net24 bondib1_1           part      65520  up       net23 net24 is IB Partition FFFF # dladm show-ib LINK         HCAGUID         PORTGUID        PORT STATE  PKEYS net24        21280001A1868A  21280001A1868C  2    up     FFFF net22        21280001CEBBDE  21280001CEBBE0  2    up     FFFF,8503 net23        21280001A1868A  21280001A1868B  1    up     FFFF,8503 net21        21280001CEBBDE  21280001CEBBDF  1    up     FFFF On Express Module 9 port 2: # dladm show-phys -L LINK              DEVICE       LOC net21             ibp4         PCI-EM1/PORT1 net22             ibp5         PCI-EM1/PORT2 net23             ibp6         PCI-EM9/PORT1 net24             ibp7         PCI-EM9/PORT2 Outbound traffic on the 192.168.10.0 network will be multiplexed between bondib0 & bondib1 # netstat -rn Routing Table: IPv4   Destination           Gateway           Flags  Ref     Use     Interface -------------------- -------------------- ----- ----- ---------- --------- 192.168.10.0         192.168.10.2         U        16    6551834 bondib1   192.168.10.0         192.168.10.1         U         9    5708924 bondib0   There is a lot more traffic on bondib0 than bondib1 # /bin/time snoop -I bondib0 -c 100 > /dev/null Using device ipnet/bondib0 (promiscuous mode) 100 packets captured real        4.3 user        0.0 sys         0.0 (100 packets in 4.3 seconds = 23.3 pkts/sec) # /bin/time snoop -I bondib1 -c 100 > /dev/null Using device ipnet/bondib1 (promiscuous mode) 100 packets captured real       13.3 user        0.0 sys         0.0 (100 packets in 13.3 seconds = 7.5 pkts/sec) Half of the packets on bondib0 are outbound (from self). The remaining packet are split evenly, from the other nodes in the cluster. # snoop -I bondib0 -c 100 | awk '{print $1}' | sort | uniq -c Using device ipnet/bondib0 (promiscuous mode) 100 packets captured   49 node1-priv1.us.oracle.com   24 node2-priv1.us.oracle.com   14 node3-priv1.us.oracle.com   13 node4-priv1.us.oracle.com 100% of the packets on bondib1 are outbound (from self), but the headers in the packets indicate that they are from the IP address associated with bondib0: # snoop -I bondib1 -c 100 | awk '{print $1}' | sort | uniq -c Using device ipnet/bondib1 (promiscuous mode) 100 packets captured  100 node1-priv1.us.oracle.com The destination of the bondib1 outbound packets are split evenly, to node3 and node 4. # snoop -I bondib1 -c 100 | awk '{print $3}' | sort | uniq -c Using device ipnet/bondib1 (promiscuous mode) 100 packets captured   51 node3-priv1.us.oracle.com   49 node4-priv1.us.oracle.com Conclusion: bondib1 is currently only being used for outbound cluster interconnect interconnect traffic.

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  • Internet of Things Becoming Reality

    - by kristin.jellison
    The Internet of Things is not just on the radar—it’s becoming a reality. A globally connected continuum of devices and objects will unleash untold possibilities for businesses and the people they touch. But the “things” are only a small part of a much larger, integrated architecture. A great example of this comes from the healthcare industry. Imagine an expectant mother who needs to watch her blood pressure. She lives in a mountain village 100 miles away from medical attention. Luckily, she can use a small “wearable” device to monitor her status and wirelessly transmit the information to a healthcare hub in her village. Now, say the healthcare hub identifies that the expectant mother’s blood pressure is dangerously high. It sends a real-time alert to the patient’s wearable device, advising her to contact her doctor. It also pushes an alert with the patient’s historical data to the doctor’s tablet PC. He inserts a smart security card into the tablet to verify his identity. This ensures that only the right people have access to the patient’s data. Then, comparing the new data with the patient’s medical history, the doctor decides she needs urgent medical attention. GPS tracking devices on ambulances in the field identify and dispatch the closest one available. An alert also goes to the closest hospital with the necessary facilities. It sends real-time information on her condition directly from the ambulance. So when she arrives, they already have a treatment plan in place to ensure she gets the right care. The Internet of Things makes a huge difference for the patient. She receives personalized and responsive healthcare. But this technology also helps the businesses involved. The healthcare provider achieves a competitive advantage in its services. The hospital benefits from cost savings through more accurate treatment and better application of services. All of this, in turn, translates into savings on insurance claims. This is an ideal scenario for the Internet of Things—when all the devices integrate easily and when the relevant organizations have all the right systems in place. But in reality, that can be difficult to achieve. Core design principles are required to make the whole system work. Open standards allow these systems to talk to each other. Integrated security protects personal, financial, commercial and regulatory information. A reliable and highly available systems infrastructure is necessary to keep these systems running 24/7. If this system were just made up of separate components, it would be prohibitively complex and expensive for almost any organization. The solution is integration, and Oracle is leading the way. We’re developing converged solutions, not just from device to datacenter, but across devices, utilizing the Java platform, and through data acquisition and management, integration, analytics, security and decision-making. The Internet of Things (IoT) requires the predictable action and interaction of a potentially endless number of components. It’s in that convergence that the true value of the Internet of Things emerges. Partners who take the comprehensive view and choose to engage with the Internet of Things as a fully integrated platform stand to gain the most from the Internet of Things’ many opportunities. To discover what else Oracle is doing to connect the world, read about Oracle’s Internet of Things Platform. Learn how you can get involved as a partner by checking out the Oracle Java Knowledge Zone. Best regards, David Hicks

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  • ADF Mobile - Update through Web Service (with ADF Business Components)

    - by Shay Shmeltzer
    In my previous blog entry I went over the basics of exposing ADF Business Components through service interfaces, and developing a simple ADF Mobile application that access and fetches data from those services. In this entry we'll dive a bit deeper  and address an update scenario through these web service interfaces. You can see the full demo video at the end of the post. In the first steps I show how to add an explicit method execution to fetch a specific record we want to update on the second page of a flow. For an update you'll be invoking a service method and passing the record you want to update as a parameter. As in many other Web services scenarios, we need to provide a complete object of specific type to the method. The ADF Web service data control helps you here by offering an object of this type that you can drag and drop into your page. The next step is to make sure to fill that object with the values you want to update. In the demo we do this through  coding in a backing bean that shows how to use the AdfmfJavaUtilities utility. The code gets the value from one field, gets a pointer to the parallel update field, and then copy from one to the other. At the end of the bean we manually execute the call to the update method on the Web service. Here is the demo: &amp;amp;amp;amp;&amp;lt;span id=&amp;quot;XinhaEditingPostion&amp;quot;&amp;gt;&amp;lt;/span&amp;gt;lt;span id=&amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;quot;&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt; Here is the code used in the backing bean in the demo above. package a.mobile;import oracle.adfmf.amx.event.ActionEvent;import javax.el.MethodExpression;import javax.el.ValueExpression;import oracle.adfmf.amx.event.ActionEvent;import oracle.adfmf.framework.api.AdfmfJavaUtilities;import oracle.adfmf.framework.model.AdfELContext;public class backing {    public backing() {    }    public void copyAndUpdate(ActionEvent actionEvent) {        // Add event code here...        AdfELContext adfELContext = AdfmfJavaUtilities.getAdfELContext();        ValueExpression ve = AdfmfJavaUtilities.getValueExpression("#{bindings.DepartmentName.inputValue}", String.class);        ValueExpression ve3 =            AdfmfJavaUtilities.getValueExpression("#{bindings.DepartmentName1.inputValue}", String.class);        ve3.setValue(adfELContext, ve.getValue(adfELContext));        ve = AdfmfJavaUtilities.getValueExpression("#{bindings.DepartmentId.inputValue}", int.class);        ve3 = AdfmfJavaUtilities.getValueExpression("#{bindings.DepartmentId1.inputValue}", int.class);        ve3.setValue(adfELContext, ve.getValue(adfELContext));        ve = AdfmfJavaUtilities.getValueExpression("#{bindings.ManagerId.inputValue}", int.class);        ve3 = AdfmfJavaUtilities.getValueExpression("#{bindings.ManagerId1.inputValue}", int.class);        ve3.setValue(adfELContext, ve.getValue(adfELContext));        ve = AdfmfJavaUtilities.getValueExpression("#{bindings.LocationId.inputValue}", int.class);        ve3 = AdfmfJavaUtilities.getValueExpression("#{bindings.LocationId1.inputValue}", int.class);        ve3.setValue(adfELContext, ve.getValue(adfELContext));        MethodExpression me = AdfmfJavaUtilities.getMethodExpression("#{bindings.updateDepartmentsView1.execute}", Object.class, new Class[] {});         me.invoke(adfELContext, new Object[] {});        }    }

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  • Cream of the Crop

    - by KemButller
    JD Edwards has been working hard to ensure that you shouldn't have to work so hard! Yet there are still JD Edwards customers that may not be up to speed on all the new and or improved tools and utilities we have delivered, all designed to make your life easier. So today, I want to share what I consider to be the cream of the crop….those items that every customer should know about and leverage to make ERP life just a little bit (or A LOT) easier! These are my top picks, the cream of a very good crop! Explore and enjoy, and gain some of your time back to do with as you please. · www.runjde.com It’s where to go when you need to know! The Resource Kits available on www.runjde.com provide comprehensive Resource Kits (guides) by user type. The guides provide brief descriptions of the wide array of resources that are available to JD Edwards’s eco system and links to each of those resources. · My Oracle Support (MOS) Information Centers This link will take you to an index that is designed to provide you with simple and quick navigation to the available EnterpriseOne Information Centers. This index provides links to: · EnterpriseOne Application specific Information Centers · EnterpriseOne Tools and Technology Information Centers · EnterpriseOne Performance Information Center · EnterpriseOne 9.1 and 9.0 Information Centers Information Centers give Oracle the ability to aggregate content for a given focus area and present this content in categories for easy browsing by our customers. Information Centers offer a variety of focused dynamic content organized around one or more of the following tasks. · Overview · Use · Troubleshooting · Patching and Maintenance · Install and Configure · Upgrade · Optimize Performance · Security · Certify JD Edwards Newsletters Be in the know by reading the Global Customer Support Product Newsletters. They are PACKED with news and information covering a wide range of topics and news. It is a must read if you want to know what’s happening in the JD Edwards universe! Read the latest EntepriseOne newsletter Read the latest World newsletter Learn How to receive notification when a new newsletter edition is published Oracle Learning Library – (OLL) Oracle Learn Library is the place to go for easy access to JD Edwards Application and Tools training. For a comprehensive view of the training available for a specific product/functional area, explore the Knowledge Paths For Net Change (new feature) training, explore the TOI sessions (TOI stands for Transfer Of Information). Tip: Be sure to experiment with the search filters! · www.upgradejde.com The site designed to help customers and partners with the process of upgrading JD Edwards. The site is a wealth of information, tools and resources designed to assist in the evaluation, planning and execution steps required when upgrading. Of note is the wildly successful upgrade strategy known as “The Art of the Possible” wherein JD Edwards and many of our partners hold free workshops to teach customers how to conduct upgrades in 100 days or less. Equally important is the fact that on www.upgradejde.com, customers can gain visibility into planned enhancements using the Product and Technology Feature Catalogs. The catalogs are great for creating customer specific reports about the net change between older releases and current or planned releases. Examples of other key resources on www.upgradejde.com are the product data base changes between releases, extensibility guides, (formerly known as programmer’s guides), whitepapers, ROI calculators and much more!

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  • I.T. Chargeback : Core to Cloud Computing

    - by Anand Akela
    Contributed by Mark McGill Consolidation and Virtualization have been widely adopted over the years to help deliver benefits such as increased server utilization, greater agility and lower cost to the I.T. organization. These are key enablers of cloud, but in themselves they do not provide a complete cloud solution. Building a true enterprise private cloud involves moving from an admin driven world, where the I.T. department is ultimately responsible for the provisioning of servers, databases, middleware and applications, to a world where the consumers of I.T. resources can provision their infrastructure, platforms and even complete application stacks on demand. Switching from an admin-driven provisioning model to a user-driven model creates some challenges. How do you ensure that users provisioning resources will not provision more than they need? How do you encourage users to return resources when they have finished with them so that others can use them? While chargeback has existed as a concept for many years (especially in mainframe environments), it is the move to this self-service model that has created a need for a new breed of chargeback applications for cloud. Enabling self-service without some form of chargeback is like opening a shop where all of the goods are free. A successful chargeback solution will be able to allocate the costs of shared I.T. infrastructure based on the relative consumption by the users. Doing this creates transparency between the I.T. department and the consumers of I.T. When users are able to understand how their consumption translates to cost they are much more likely to be prudent when it comes to their use of I.T. resources. This also gives them control of their I.T. costs, as moderate usage will translate to a lower charge at the end of the month. Implementing Chargeback successfully create a win-win situation for I.T. and the consumers. Chargeback can help to ensure that I.T. resources are used for activities that deliver business value. It also improves the overall utilization of I.T. infrastructure as I.T. resources that are not needed are not left running idle. Enterprise Manager 12c provides an integrated metering and chargeback solution for Enterprise Manager Targets. This solution is built on top of the rich configuration and utilization information already available in Enterprise Manager. It provides metering not just for virtual machines, but also for physical hosts, databases and middleware. Enterprise Manager 12c provides metering based on the utilization and configuration of the following types of Enterprise Manager Target: Oracle VM Host Oracle Database Oracle WebLogic Server Using Enterprise Manager Chargeback, administrators are able to create a set of Charge Plans that are used to attach prices to the various metered resources. These plans can contain fixed costs (eg. $10/month/database), configuration based costs (eg. $10/month if OS is Windows) and utilization based costs (eg. $0.05/GB of Memory/hour) The self-service user provisioning these resources is then able to view a report that details their usage and helps them understand how this usage translates into cost. Armed with this information, the user is able to determine if the resources are delivering adequate business value based on what is being charged. Figure 1: Chargeback in Self-Service Portal Enterprise Manager 12c provides a variety of additional interfaces into this data. The administrator can access summary and trending reports. Summary reports allow the administrator to drill-down through the cost center hierarchy to identify, for example, the top resource consumers across the organization. Figure 2: Charge Summary Report Trending reports can be used for I.T. planning and budgeting as they show utilization and charge trends over a period of time. Figure 3: CPU Trend Report We also provide chargeback reports through BI Publisher. This provides a way for users who do not have an Enterprise Manager login (such as Line of Business managers) to view charge and usage information. For situations where a bill needs to be produced, chargeback can be integrated with billing applications such as Oracle Billing and Revenue Management (BRM). Further information on Enterprise Manager 12c’s integrated metering and chargeback: White Paper Screenwatch Cloud Management on OTN

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  • Conversation as User Assistance

    - by ultan o'broin
    Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • PPTP connection disconnect

    - by Vladimir Franciz S. Blando
    My pptp connection wont stay connected, it will disconnect in less than a minute here are some relevant log entries May 31 13:32:31 localhost NetworkManager[931]: <info> Starting VPN service 'pptp'... May 31 13:32:31 localhost NetworkManager[931]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 15216 May 31 13:32:31 localhost NetworkManager[931]: <info> VPN service 'pptp' appeared; activating connections May 31 13:32:31 localhost NetworkManager[931]: <info> VPN plugin state changed: init (1) May 31 13:32:31 localhost NetworkManager[931]: <info> VPN plugin state changed: starting (3) May 31 13:32:31 localhost NetworkManager[931]: <info> VPN connection 'Dynalabs' (Connect) reply received. May 31 13:32:31 localhost pppd[15221]: Plugin /usr/lib/pppd/2.4.5/nm-pptp-pppd-plugin.so loaded. May 31 13:32:31 localhost pppd[15221]: pppd 2.4.5 started by root, uid 0 May 31 13:32:31 localhost pptp[15224]: nm-pptp-service-15216 log[main:pptp.c:314]: The synchronous pptp option is NOT activated May 31 13:32:31 localhost pppd[15221]: Using interface ppp0 May 31 13:32:31 localhost pppd[15221]: Connect: ppp0 <--> /dev/pts/5 May 31 13:32:31 localhost NetworkManager[931]: SCPlugin-Ifupdown: devices added (path: /sys/devices/virtual/net/ppp0, iface: ppp0) May 31 13:32:31 localhost NetworkManager[931]: SCPlugin-Ifupdown: device added (path: /sys/devices/virtual/net/ppp0, iface: ppp0): no ifupdown configuration found. May 31 13:32:32 localhost pptp[15235]: nm-pptp-service-15216 log[ctrlp_rep:pptp_ctrl.c:251]: Sent control packet type is 1 'Start-Control-Connection-Request' May 31 13:32:32 localhost pptp[15235]: nm-pptp-service-15216 log[ctrlp_disp:pptp_ctrl.c:739]: Received Start Control Connection Reply May 31 13:32:32 localhost pptp[15235]: nm-pptp-service-15216 log[ctrlp_disp:pptp_ctrl.c:773]: Client connection established. May 31 13:32:33 localhost pptp[15235]: nm-pptp-service-15216 log[ctrlp_rep:pptp_ctrl.c:251]: Sent control packet type is 7 'Outgoing-Call-Request' May 31 13:32:34 localhost pptp[15235]: nm-pptp-service-15216 log[ctrlp_disp:pptp_ctrl.c:858]: Received Outgoing Call Reply. May 31 13:32:34 localhost pptp[15235]: nm-pptp-service-15216 log[ctrlp_disp:pptp_ctrl.c:897]: Outgoing call established (call ID 0, peer's call ID 1536). May 31 13:32:37 localhost pppd[15221]: CHAP authentication succeeded May 31 13:32:37 localhost kernel: [54007.078553] PPP MPPE Compression module registered May 31 13:32:40 localhost pppd[15221]: MPPE 128-bit stateless compression enabled May 31 13:32:42 localhost pppd[15221]: local IP address 10.100.0.52 May 31 13:32:42 localhost pppd[15221]: remote IP address 10.100.0.1 May 31 13:32:42 localhost pppd[15221]: primary DNS address 4.2.2.1 May 31 13:32:42 localhost pppd[15221]: secondary DNS address 255.255.255.255 May 31 13:32:42 localhost NetworkManager[931]: <info> VPN connection 'Dynalabs' (IP Config Get) reply received. May 31 13:32:42 localhost NetworkManager[931]: <info> VPN Gateway: 103.28.219.2 May 31 13:32:42 localhost NetworkManager[931]: <info> Tunnel Device: ppp0 May 31 13:32:42 localhost NetworkManager[931]: <info> Internal IP4 Address: 10.100.0.52 May 31 13:32:42 localhost NetworkManager[931]: <info> Internal IP4 Prefix: 32 May 31 13:32:42 localhost NetworkManager[931]: <info> Internal IP4 Point-to-Point Address: 10.100.0.1 May 31 13:32:42 localhost NetworkManager[931]: <info> Maximum Segment Size (MSS): 0 May 31 13:32:42 localhost NetworkManager[931]: <info> Forbid Default Route: no May 31 13:32:42 localhost NetworkManager[931]: <info> Internal IP4 DNS: 4.2.2.1 May 31 13:32:42 localhost NetworkManager[931]: <info> Internal IP4 DNS: 255.255.255.255 May 31 13:32:42 localhost NetworkManager[931]: <info> DNS Domain: '(none)' May 31 13:32:43 localhost dnsmasq[2127]: exiting on receipt of SIGTERM May 31 13:32:43 localhost NetworkManager[931]: <info> DNS: starting dnsmasq... May 31 13:32:43 localhost NetworkManager[931]: <info> (ppp0): writing resolv.conf to /sbin/resolvconf May 31 13:32:43 localhost dnsmasq[15290]: error at line 2 of /var/run/nm-dns-dnsmasq.conf May 31 13:32:43 localhost dnsmasq[15290]: FAILED to start up May 31 13:32:43 localhost NetworkManager[931]: <info> VPN connection 'Dynalabs' (IP Config Get) complete. May 31 13:32:43 localhost NetworkManager[931]: <info> Policy set 'Dynalabs' (ppp0) as default for IPv4 routing and DNS. May 31 13:32:43 localhost NetworkManager[931]: <info> VPN plugin state changed: started (4) May 31 13:32:43 localhost NetworkManager[931]: <warn> dnsmasq exited with error: Configuration problem (1) May 31 13:32:43 localhost NetworkManager[931]: <info> (ppp0): writing resolv.conf to /sbin/resolvconf May 31 13:32:43 localhost dbus[872]: [system] Activating service name='org.freedesktop.nm_dispatcher' (using servicehelper) May 31 13:32:43 localhost dbus[872]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher' May 31 13:33:00 localhost ntpdate[15370]: step time server 91.189.94.4 offset -1.110301 sec May 31 13:33:21 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xd6d6 May 31 13:33:21 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x93aa May 31 13:33:21 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xcc83 May 31 13:33:21 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x2031 May 31 13:33:21 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x13d4 May 31 13:33:22 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x5b11 May 31 13:33:22 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x414b May 31 13:33:22 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x2f5f May 31 13:33:22 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xe9ff May 31 13:33:23 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x8e20 May 31 13:33:23 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x8f0 May 31 13:33:23 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xf166 May 31 13:33:23 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x36e6 May 31 13:33:23 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xdd19 May 31 13:33:23 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xda26 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xac5 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x53a5 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x507e May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x1dc5 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xf87b May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x2f27 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xd10c May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x66ef May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xa294 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xb15 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x52a2 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xd863 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x8a96 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xde19 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x9763 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xb23 May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x83ca May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x964e May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xe8ae May 31 13:33:24 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xf614 May 31 13:33:25 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x9b1 May 31 13:33:25 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xf086 May 31 13:33:25 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xbff4 May 31 13:33:25 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x66c5 May 31 13:33:25 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xe42 May 31 13:33:25 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xf295 May 31 13:33:25 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x86fe May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x3bc1 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xbaad May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x88b5 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xd7a May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x30d5 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x2d8f May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x3933 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x8d42 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x4b4 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xa205 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x7cc5 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x1b6a May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0xf004 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x21b6 May 31 13:33:26 localhost pppd[15221]: Protocol-Reject for unsupported protocol 0x51eb

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  • At most how many customized P3 attributes could be added into Agile?

    - by Jie Chen
    I have one customer/Oracle Partner Consultant asking me such question: how many customized attributes can be allowed to add to Agile's subclass Page Three? I never did research against this because Agile User Guide never says this and theoretically Agile supports unlimited amount of customized attributes, unless the browser itself cannot handle them in allocated memory. However my customers says when to add almost 1000 attributes, the browser (Web Client) will not show any Page Three attributes, including all the out-of-box attributes. Let's see why. Analysis It is horrible to add 1000 attributes manually. Let's do it by a batch SQL like below to add them to Item's subclass Page Three tab. Do not execute below SQL because it will not take effect due to your different node id. CREATE OR REPLACE PROCEDURE createP3Text(v_name IN VARCHAR2) IS v_nid NUMBER; v_pid NUMBER; BEGIN select SEQNODETABLE.nextval into v_nid from dual; Insert Into nodeTable ( id,parentID,description,objType,inherit,helpID,version,name ) values ( v_nid,2473003, v_name ,1,0,0,0, v_name); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,925, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,1,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,2,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,2,0,1,3,'50'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,5, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,2,0,1,6,'50'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,2,0,0,7,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,8,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,9,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,1,10,v_name); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,11,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,11743,1,14,'2'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,30, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,38, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,59,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,60,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,724,0,61, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,0,232,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,233,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,12239,1,415,'13307'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,0,605,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,610,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,716,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,795,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,2000008821,1,864,'2'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,923,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,0,719,'0'); Insert Into tableInfo ( tabID,tableID,classID,att,ordering ) values ( 2473005,1501,2473002,v_nid,9999); commit; END createP3Text; / BEGIN FOR i in 1..1000 LOOP createP3Text('MyText' || i); END LOOP; END; / DROP PROCEDURE createP3Text; COMMIT; Now restart Agile Server and check the Server's log, we noticed below: ***** Node Created : 85625 ***** Property Created : 184579 +++++++++++++++++++++++++++++++++++++ + Agile PLM Server Starting Up... + +++++++++++++++++++++++++++++++++++++ However the previously log before batch SQL is ***** Node Created : 84625 ***** Property Created : 157579 +++++++++++++++++++++++++++++++++++++ + Agile PLM Server Starting Up... + +++++++++++++++++++++++++++++++++++++ Obviously we successfully imported 1000 (85625-84625) attributes. Now go to JavaClient and confirm if we have them or not. Theoretically we are able to open such item object and see all these 1000 attributes and their values, but we get below error. We have no error tips in server log. But never mind we have the Java Console for JavaClient. If to open the same item in JavaClient we get a clear error and detailed trace in Java Console. ORA-01795: maximum number of expressions in a list is 1000 java.sql.SQLException: ORA-01795: maximum number of expressions in a list is 1000 at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:125) ... ... at weblogic.jdbc.wrapper.PreparedStatement.executeQuery(PreparedStatement.java:128) at com.agile.pc.cmserver.base.AgileFlexUtil.setFlexValuesForOneRowTable(AgileFlexUtil.java:1104) at com.agile.pc.cmserver.base.BaseFlexTableDAO.loadExtraFlexAttValues(BaseFlexTableDAO.java:111) at com.agile.pc.cmserver.base.BasePageThreeDAO.loadTable(BasePageThreeDAO.java:108) If you are interested in the background of the problem, you may de-compile the class com.agile.pc.cmserver.base.AgileFlexUtil.setFlexValuesForOneRowTable and find the root cause that Agile happens to hit Oracle Database's limitation that more than 1000 values in the "IN" clause. Check here http://ora-01795.ora-code.com If you need Oracle Agile's final solution, please contact Oracle Agile Support. Performance Below two screenshot are jvm heap usage from before-SQL and after-SQL. We can see there is no big memory gap between two cases. So definitely there is no performance impact to Agile Application Server unless you have more than 1000 attributes for EACH of your dozens of  subclasses. And for client, 1000 attributes should not impact the browser's performance because in HTML we only use dt and dd for each attribute's pair: label and value. It is quite lightweight.

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  • Delight and Excite

    - by Applications User Experience
    Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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  • LINQ – SequenceEqual() method

    - by nmarun
    I have been looking at LINQ extension methods and have blogged about what I learned from them in my blog space. Next in line is the SequenceEqual() method. Here’s the description about this method: “Determines whether two sequences are equal by comparing the elements by using the default equality comparer for their type.” Let’s play with some code: 1: int[] numbers = { 5, 4, 1, 3, 9, 8, 6, 7, 2, 0 }; 2: // int[] numbersCopy = numbers; 3: int[] numbersCopy = { 5, 4, 1, 3, 9, 8, 6, 7, 2, 0 }; 4:  5: Console.WriteLine(numbers.SequenceEqual(numbersCopy)); This gives an output of ‘True’ – basically compares each of the elements in the two arrays and returns true in this case. The result is same even if you uncomment line 2 and comment line 3 (I didn’t need to say that now did I?). So then what happens for custom types? For this, I created a Product class with the following definition: 1: class Product 2: { 3: public int ProductId { get; set; } 4: public string Name { get; set; } 5: public string Category { get; set; } 6: public DateTime MfgDate { get; set; } 7: public Status Status { get; set; } 8: } 9:  10: public enum Status 11: { 12: Active = 1, 13: InActive = 2, 14: OffShelf = 3, 15: } In my calling code, I’m just adding a few product items: 1: private static List<Product> GetProducts() 2: { 3: return new List<Product> 4: { 5: new Product 6: { 7: ProductId = 1, 8: Name = "Laptop", 9: Category = "Computer", 10: MfgDate = new DateTime(2003, 4, 3), 11: Status = Status.Active, 12: }, 13: new Product 14: { 15: ProductId = 2, 16: Name = "Compact Disc", 17: Category = "Water Sport", 18: MfgDate = new DateTime(2009, 12, 3), 19: Status = Status.InActive, 20: }, 21: new Product 22: { 23: ProductId = 3, 24: Name = "Floppy", 25: Category = "Computer", 26: MfgDate = new DateTime(1993, 3, 7), 27: Status = Status.OffShelf, 28: }, 29: }; 30: } Now for the actual check: 1: List<Product> products1 = GetProducts(); 2: List<Product> products2 = GetProducts(); 3:  4: Console.WriteLine(products1.SequenceEqual(products2)); This one returns ‘False’ and the reason is simple – this one checks for reference equality and the products in the both the lists get different ‘memory addresses’ (sounds like I’m talking in ‘C’). In order to modify this behavior and return a ‘True’ result, we need to modify the Product class as follows: 1: class Product : IEquatable<Product> 2: { 3: public int ProductId { get; set; } 4: public string Name { get; set; } 5: public string Category { get; set; } 6: public DateTime MfgDate { get; set; } 7: public Status Status { get; set; } 8:  9: public override bool Equals(object obj) 10: { 11: return Equals(obj as Product); 12: } 13:  14: public bool Equals(Product other) 15: { 16: //Check whether the compared object is null. 17: if (ReferenceEquals(other, null)) return false; 18:  19: //Check whether the compared object references the same data. 20: if (ReferenceEquals(this, other)) return true; 21:  22: //Check whether the products' properties are equal. 23: return ProductId.Equals(other.ProductId) 24: && Name.Equals(other.Name) 25: && Category.Equals(other.Category) 26: && MfgDate.Equals(other.MfgDate) 27: && Status.Equals(other.Status); 28: } 29:  30: // If Equals() returns true for a pair of objects 31: // then GetHashCode() must return the same value for these objects. 32: // read why in the following articles: 33: // http://geekswithblogs.net/akraus1/archive/2010/02/28/138234.aspx 34: // http://stackoverflow.com/questions/371328/why-is-it-important-to-override-gethashcode-when-equals-method-is-overriden-in-c 35: public override int GetHashCode() 36: { 37: //Get hash code for the ProductId field. 38: int hashProductId = ProductId.GetHashCode(); 39:  40: //Get hash code for the Name field if it is not null. 41: int hashName = Name == null ? 0 : Name.GetHashCode(); 42:  43: //Get hash code for the ProductId field. 44: int hashCategory = Category.GetHashCode(); 45:  46: //Get hash code for the ProductId field. 47: int hashMfgDate = MfgDate.GetHashCode(); 48:  49: //Get hash code for the ProductId field. 50: int hashStatus = Status.GetHashCode(); 51: //Calculate the hash code for the product. 52: return hashProductId ^ hashName ^ hashCategory & hashMfgDate & hashStatus; 53: } 54:  55: public static bool operator ==(Product a, Product b) 56: { 57: // Enable a == b for null references to return the right value 58: if (ReferenceEquals(a, b)) 59: { 60: return true; 61: } 62: // If one is null and the other not. Remember a==null will lead to Stackoverflow! 63: if (ReferenceEquals(a, null)) 64: { 65: return false; 66: } 67: return a.Equals((object)b); 68: } 69:  70: public static bool operator !=(Product a, Product b) 71: { 72: return !(a == b); 73: } 74: } Now THAT kinda looks overwhelming. But lets take one simple step at a time. Ok first thing you’ve noticed is that the class implements IEquatable<Product> interface – the key step towards achieving our goal. This interface provides us with an ‘Equals’ method to perform the test for equality with another Product object, in this case. This method is called in the following situations: when you do a ProductInstance.Equals(AnotherProductInstance) and when you perform actions like Contains<T>, IndexOf() or Remove() on your collection Coming to the Equals method defined line 14 onwards. The two ‘if’ blocks check for null and referential equality using the ReferenceEquals() method defined in the Object class. Line 23 is where I’m doing the actual check on the properties of the Product instances. This is what returns the ‘True’ for us when we run the application. I have also overridden the Object.Equals() method which calls the Equals() method of the interface. One thing to remember is that anytime you override the Equals() method, its’ a good practice to override the GetHashCode() method and overload the ‘==’ and the ‘!=’ operators. For detailed information on this, please read this and this. Since we’ve overloaded the operators as well, we get ‘True’ when we do actions like: 1: Console.WriteLine(products1.Contains(products2[0])); 2: Console.WriteLine(products1[0] == products2[0]); This completes the full circle on the SequenceEqual() method. See the code used in the article here.

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  • JMS Step 7 - How to Write to an AQ JMS (Advanced Queueing JMS) Queue from a BPEL Process

    - by John-Brown.Evans
    JMS Step 7 - How to Write to an AQ JMS (Advanced Queueing JMS) Queue from a BPEL Process ol{margin:0;padding:0} .jblist{list-style-type:disc;margin:0;padding:0;padding-left:0pt;margin-left:36pt} .c4_7{vertical-align:top;width:468pt;border-style:solid;border-color:#000000;border-width:1pt;padding:5pt 5pt 5pt 5pt} .c3_7{vertical-align:top;width:234pt;border-style:solid;border-color:#000000;border-width:1pt;padding:0pt 5pt 0pt 5pt} .c6_7{vertical-align:top;width:156pt;border-style:solid;border-color:#000000;border-width:1pt;padding:5pt 5pt 5pt 5pt} .c16_7{background-color:#ffffff;padding:0pt 0pt 0pt 0pt} .c0_7{height:11pt;direction:ltr} .c9_7{color:#1155cc;text-decoration:underline} .c17_7{color:inherit;text-decoration:inherit} .c5_7{direction:ltr} .c18_7{background-color:#ffff00} .c2_7{background-color:#f3f3f3} .c14_7{height:0pt} .c8_7{text-indent:36pt} .c11_7{text-align:center} .c7_7{font-style:italic} .c1_7{font-family:"Courier New"} .c13_7{line-height:1.0} .c15_7{border-collapse:collapse} .c12_7{font-weight:bold} .c10_7{font-size:8pt} .title{padding-top:24pt;line-height:1.15;text-align:left;color:#000000;font-size:36pt;font-family:"Arial";font-weight:bold;padding-bottom:6pt} .subtitle{padding-top:18pt;line-height:1.15;text-align:left;color:#666666;font-style:italic;font-size:24pt;font-family:"Georgia";padding-bottom:4pt} li{color:#000000;font-size:10pt;font-family:"Arial"} p{color:#000000;font-size:10pt;margin:0;font-family:"Arial"} h1{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:24pt;font-family:"Arial";font-weight:normal} h2{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:18pt;font-family:"Arial";font-weight:normal} h3{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:14pt;font-family:"Arial";font-weight:normal} h4{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:12pt;font-family:"Arial";font-weight:normal} h5{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:11pt;font-family:"Arial";font-weight:normal} h6{padding-top:0pt;line-height:1.15;text-align:left;color:#888;font-size:10pt;font-family:"Arial";font-weight:normal} This post continues the series of JMS articles which demonstrate how to use JMS queues in a SOA context. The previous posts were: JMS Step 1 - How to Create a Simple JMS Queue in Weblogic Server 11g JMS Step 2 - Using the QueueSend.java Sample Program to Send a Message to a JMS Queue JMS Step 3 - Using the QueueReceive.java Sample Program to Read a Message from a JMS Queue JMS Step 4 - How to Create an 11g BPEL Process Which Writes a Message Based on an XML Schema to a JMS Queue JMS Step 5 - How to Create an 11g BPEL Process Which Reads a Message Based on an XML Schema from a JMS Queue JMS Step 6 - How to Set Up an AQ JMS (Advanced Queueing JMS) for SOA Purposes This example demonstrates how to write a simple message to an Oracle AQ via the the WebLogic AQ JMS functionality from a BPEL process and a JMS adapter. If you have not yet reviewed the previous posts, please do so first, especially the JMS Step 6 post, as this one references objects created there. 1. Recap and Prerequisites In the previous example, we created an Oracle Advanced Queue (AQ) and some related JMS objects in WebLogic Server to be able to access it via JMS. Here are the objects which were created and their names and JNDI names: Database Objects Name Type AQJMSUSER Database User MyQueueTable Advanced Queue (AQ) Table UserQueue Advanced Queue WebLogic Server Objects Object Name Type JNDI Name aqjmsuserDataSource Data Source jdbc/aqjmsuserDataSource AqJmsModule JMS System Module AqJmsForeignServer JMS Foreign Server AqJmsForeignServerConnectionFactory JMS Foreign Server Connection Factory AqJmsForeignServerConnectionFactory AqJmsForeignDestination AQ JMS Foreign Destination queue/USERQUEUE eis/aqjms/UserQueue Connection Pool eis/aqjms/UserQueue 2 . Create a BPEL Composite with a JMS Adapter Partner Link This step requires that you have a valid Application Server Connection defined in JDeveloper, pointing to the application server on which you created the JMS Queue and Connection Factory. You can create this connection in JDeveloper under the Application Server Navigator. Give it any name and be sure to test the connection before completing it. This sample will write a simple XML message to the AQ JMS queue via the JMS adapter, based on the following XSD file, which consists of a single string element: stringPayload.xsd <?xml version="1.0" encoding="windows-1252" ?> <xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema"                xmlns="http://www.example.org"                targetNamespace="http://www.example.org"                elementFormDefault="qualified">  <xsd:element name="exampleElement" type="xsd:string">  </xsd:element> </xsd:schema> The following steps are all executed in JDeveloper. The SOA project will be created inside a JDeveloper Application. If you do not already have an application to contain the project, you can create a new one via File > New > General > Generic Application. Give the application any name, for example JMSTests and, when prompted for a project name and type, call the project   JmsAdapterWriteAqJms  and select SOA as the project technology type. If you already have an application, continue below. Create a SOA Project Create a new project and select SOA Tier > SOA Project as its type. Name it JmsAdapterWriteAqJms . When prompted for the composite type, choose Composite With BPEL Process. When prompted for the BPEL Process, name it JmsAdapterWriteAqJms too and choose Synchronous BPEL Process as the template. This will create a composite with a BPEL process and an exposed SOAP service. Double-click the BPEL process to open and begin editing it. You should see a simple BPEL process with a Receive and Reply activity. As we created a default process without an XML schema, the input and output variables are simple strings. Create an XSD File An XSD file is required later to define the message format to be passed to the JMS adapter. In this step, we create a simple XSD file, containing a string variable and add it to the project. First select the xsd item in the left-hand navigation tree to ensure that the XSD file is created under that item. Select File > New > General > XML and choose XML Schema. Call it stringPayload.xsd  and when the editor opens, select the Source view. then replace the contents with the contents of the stringPayload.xsd example above and save the file. You should see it under the XSD item in the navigation tree. Create a JMS Adapter Partner Link We will create the JMS adapter as a service at the composite level. If it is not already open, double-click the composite.xml file in the navigator to open it. From the Component Palette, drag a JMS adapter over onto the right-hand swim lane, under External References. This will start the JMS Adapter Configuration Wizard. Use the following entries: Service Name: JmsAdapterWrite Oracle Enterprise Messaging Service (OEMS): Oracle Advanced Queueing AppServer Connection: Use an existing application server connection pointing to the WebLogic server on which the connection factory created earlier is located. You can use the “+” button to create a connection directly from the wizard, if you do not already have one. Adapter Interface > Interface: Define from operation and schema (specified later) Operation Type: Produce Message Operation Name: Produce_message Produce Operation Parameters Destination Name: Wait for the list to populate. (Only foreign servers are listed here, because Oracle Advanced Queuing was selected earlier, in step 3) .         Select the foreign server destination created earlier, AqJmsForeignDestination (queue) . This will automatically populate the Destination Name field with the name of the foreign destination, queue/USERQUEUE . JNDI Name: The JNDI name to use for the JMS connection. This is the JNDI name of the connection pool created in the WebLogic Server.JDeveloper does not verify the value entered here. If you enter a wrong value, the JMS adapter won’t find the queue and you will get an error message at runtime. In our example, this is the value eis/aqjms/UserQueue Messages URL: We will use the XSD file we created earlier, stringPayload.xsd to define the message format for the JMS adapter. Press the magnifying glass icon to search for schema files. Expand Project Schema Files > stringPayload.xsd and select exampleElement : string . Press Next and Finish, which will complete the JMS Adapter configuration. Wire the BPEL Component to the JMS Adapter In this step, we link the BPEL process/component to the JMS adapter. From the composite.xml editor, drag the right-arrow icon from the BPEL process to the JMS adapter’s in-arrow.   This completes the steps at the composite level. 3. Complete the BPEL Process Design Invoke the JMS Adapter Open the BPEL component by double-clicking it in the design view of the composite.xml. This will display the BPEL process in the design view. You should see the JmsAdapterWrite partner link under one of the two swim lanes. We want it in the right-hand swim lane. If JDeveloper displays it in the left-hand lane, right-click it and choose Display > Move To Opposite Swim Lane. An Invoke activity is required in order to invoke the JMS adapter. Drag an Invoke activity between the Receive and Reply activities. Drag the right-hand arrow from the Invoke activity to the JMS adapter partner link. This will open the Invoke editor. The correct default values are entered automatically and are fine for our purposes. We only need to define the input variable to use for the JMS adapter. By pressing the green “+” symbol, a variable of the correct type can be auto-generated, for example with the name Invoke1_Produce_Message_InputVariable. Press OK after creating the variable. Assign Variables Drag an Assign activity between the Receive and Invoke activities. We will simply copy the input variable to the JMS adapter and, for completion, so the process has an output to print, again to the process’s output variable. Double-click the Assign activity and create two Copy rules: for the first, drag Variables > inputVariable > payload > client:process > client:input_string to Invoke1_Produce_Message_InputVariable > body > ns2:exampleElement for the second, drag the same input variable to outputVariable > payload > client:processResponse > client:result This will create two copy rules, similar to the following: Press OK. This completes the BPEL and Composite design. 4. Compile and Deploy the Composite Compile the process by pressing the Make or Rebuild icons or by right-clicking the project name in the navigator and selecting Make... or Rebuild... If the compilation is successful, deploy it to the SOA server connection defined earlier. (Right-click the project name in the navigator, select Deploy to Application Server, choose the application server connection, choose the partition on the server (usually default) and press Finish. You should see the message ----  Deployment finished.  ---- in the Deployment frame, if the deployment was successful. 5. Test the Composite Execute a Test Instance In a browser, log in to the Enterprise Manager 11g Fusion Middleware Control (EM) for your SOA installation. Navigate to SOA > soa-infra (soa_server1) > default (or wherever you deployed your composite) and click on  JmsAdapterWriteAqJms [1.0] , then press the Test button. Enter any string into the text input field, for example “Test message from JmsAdapterWriteAqJms” then press Test Web Service. If the instance is successful, you should see the same text you entered in the Response payload frame. Monitor the Advanced Queue The test message will be written to the advanced queue created at the top of this sample. To confirm it, log in to the database as AQJMSUSER and query the MYQUEUETABLE database table. For example, from a shell window with SQL*Plus sqlplus aqjmsuser/aqjmsuser SQL> SELECT user_data FROM myqueuetable; which will display the message contents, for example Similarly, you can use the JDeveloper Database Navigator to view the contents. Use a database connection to the AQJMSUSER and in the navigator, expand Queues Tables and select MYQUEUETABLE. Select the Data tab and scroll to the USER_DATA column to view its contents. This concludes this example. The following post will be the last one in this series. In it, we will learn how to read the message we just wrote using a BPEL process and AQ JMS. Best regards John-Brown Evans Oracle Technology Proactive Support Delivery

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  • How to export ECC key and Cert from NSS DB and import into JKS keystore and Oracle Wallet

    - by mv
    How to export ECC key and Cert from NSS DB and import into JKS keystore and Oracle Wallet In this blog I will write about how to extract a cert and key from NSS Db and import it to a JKS Keystore and then import that JKS Keystore into Oracle Wallet. 1. Set Java Home I pointed it to JRE 1.6.0_22 $ export JAVA_HOME=/usr/java/jre1.6.0_22/ 2. Create a self signed ECC cert in NSS DB I created NSS DB with self signed ECC certificate. If you already have NSS Db with ECC cert (and key) skip this step. $export NSS_DIR=/export/home/nss/ $$NSS_DIR/certutil -N -d . $$NSS_DIR/certutil -S -x -s "CN=test,C=US" -t "C,C,C" -n ecc-cert -k ec -q nistp192 -d . 3. Export ECC cert and key using pk12util Use NSS tool pk12util to export this cert and key into a p12 file      $$NSS_DIR/pk12util -o ecc-cert.p12 -n ecc-cert -d . -W password 4. Use keytool to create JKS keystore and import this p12 file 4.1 Import p12 file created above into a JKS keystore $JAVA_HOME/bin/keytool -importkeystore -srckeystore ecc-cert.p12 -srcstoretype PKCS12 -deststoretype JKS -destkeystore ecc.jks -srcstorepass password -deststorepass password -srcalias ecc-cert -destalias ecc-cert -srckeypass password -destkeypass password -v But if an error as shown is encountered, keytool error: java.security.UnrecoverableKeyException: Get Key failed: EC KeyFactory not available java.security.UnrecoverableKeyException: Get Key failed: EC KeyFactory not available        at com.sun.net.ssl.internal.pkcs12.PKCS12KeyStore.engineGetKey(Unknown Source)         at java.security.KeyStoreSpi.engineGetEntry(Unknown Source)         at java.security.KeyStore.getEntry(Unknown Source)         at sun.security.tools.KeyTool.recoverEntry(Unknown Source)         at sun.security.tools.KeyTool.doImportKeyStoreSingle(Unknown Source)         at sun.security.tools.KeyTool.doImportKeyStore(Unknown Source)         at sun.security.tools.KeyTool.doCommands(Unknown Source)         at sun.security.tools.KeyTool.run(Unknown Source)         at sun.security.tools.KeyTool.main(Unknown Source) Caused by: java.security.NoSuchAlgorithmException: EC KeyFactory not available         at java.security.KeyFactory.<init>(Unknown Source)         at java.security.KeyFactory.getInstance(Unknown Source)         ... 9 more 4.2 Create a new PKCS11 provider If you didn't get an error as shown above skip this step. Since we already have NSS libraries built with ECC, we can create a new PKCS11 provider Create ${java.home}/jre/lib/security/nss.cfg as follows: name = NSS     nssLibraryDirectory = ${nsslibdir}    nssDbMode = noDb    attributes = compatibility where nsslibdir should contain NSS libs with ECC support. Add the following line to ${java.home}/jre/lib/security/java.security :      security.provider.9=sun.security.pkcs11.SunPKCS11 ${java.home}/lib/security/nss.cfg Note that those who are using Oracle iPlanet Web Server or Oracle Traffic Director, NSS libs built with ECC are in <ws_install_dir>/lib or <otd_install_dir>/lib. 4.3. Now keytool should work Now you can try the same keytool command and see that it succeeds : $JAVA_HOME/bin/keytool -importkeystore -srckeystore ecc-cert.p12 -srcstoretype PKCS12 -deststoretype JKS -destkeystore ecc.jks -srcstorepass password -deststorepass password -srcalias ecc-cert -destalias ecc-cert -srckeypass password -destkeypass password -v [Storing ecc.jks] 5. Convert JKS keystore into an Oracle Wallet You can export this cert and key from JKS keystore and import it into an Oracle Wallet if you need using orapki tool as shown below. Make sure that orapki you use supports ECC. Also for ECC you MUST use "-jsafe" option. $ orapki wallet create -pwd password  -wallet .  -jsafe $ orapki wallet jks_to_pkcs12 -wallet . -pwd password -keystore ecc.jks -jkspwd password -jsafe AS $orapki wallet display -wallet . -pwd welcome1  -jsafeOracle PKI Tool : Version 11.1.2.0.0Copyright (c) 2004, 2012, Oracle and/or its affiliates. All rights reserved.Requested Certificates:User Certificates:Subject:        CN=test,C=USTrusted Certificates:Subject:        OU=Class 3 Public Primary Certification Authority,O=VeriSign\, Inc.,C=USSubject:        CN=GTE CyberTrust Global Root,OU=GTE CyberTrust Solutions\, Inc.,O=GTE Corporation,C=USSubject:        OU=Class 2 Public Primary Certification Authority,O=VeriSign\, Inc.,C=USSubject:        OU=Class 1 Public Primary Certification Authority,O=VeriSign\, Inc.,C=USSubject:        CN=test,C=US As you can see our ECC cert in the wallet. You can follow the same steps for RSA certs as well. 6. References http://icedtea.classpath.org/bugzilla/show_bug.cgi?id=356 http://old.nabble.com/-PATCH-FOR-REVIEW-%3A-Support-PKCS11-cryptography-via-NSS-p25282932.html http://www.mozilla.org/projects/security/pki/nss/tools/pk12util.html

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  • OIM 11g : Multi-thread approach for writing custom scheduled job

    - by Saravanan V S
    In this post I have shared my experience of designing and developing an OIM schedule job that uses multi threaded approach for updating data in OIM using APIs.  I have used thread pool (in particular fixed thread pool) pattern in developing the OIM schedule job. The thread pooling pattern has noted advantages compared to thread per task approach. I have listed few of the advantage here ·         Threads are reused ·         Creation and tear-down cost of thread is reduced ·         Task execution latency is reduced ·         Improved performance ·         Controlled and efficient management of memory and resources used by threads More about java thread pool http://docs.oracle.com/javase/tutorial/essential/concurrency/pools.html The following diagram depicts the high-level architectural diagram of the schedule job that process input from a flat file to update OIM process form data using fixed thread pool approach    The custom scheduled job shared in this post is developed to meet following requirement 1)      Need to process a CSV extract that contains identity, account identifying key and list of data to be updated on an existing OIM resource account. 2)      CSV file can contain data for multiple resources configured in OIM 3)      List of attribute to update and mapping between CSV column to OIM fields may vary between resources The following are three Java class developed for this requirement (I have given only prototype of the code that explains how to use thread pools in schedule task) CustomScheduler.java - Implementation of TaskSupport class that reads and passes the parameters configured on the schedule job to Thread Executor class. package com.oracle.oim.scheduler; import java.util.HashMap; import com.oracle.oim.bo.MultiThreadDataRecon; import oracle.iam.scheduler.vo.TaskSupport; public class CustomScheduler extends TaskSupport {      public void execute(HashMap options) throws Exception {             /*  Read Schedule Job Parameters */             String param1 = (String) options.get(“Parameter1”);             .             int noOfThread = (int) options.get(“No of Threads”);             .             String paramn = (int) options.get(“ParamterN”); /* Provide all the required input configured on schedule job to Thread Pool Executor implementation class like 1) Name of the file, 2) Delimiter 3) Header Row Numer 4) Line Escape character 5) Config and resource map lookup 6) No the thread to create */ new MultiThreadDataRecon(all_required_parameters, noOfThreads).reconcile();       }       public HashMap getAttributes() { return null; }       public void setAttributes() {       } } MultiThreadDataRecon.java – Helper class that reads data from input file, initialize the thread executor and builds the task queue. package com.oracle.oim.bo; import <required file IO classes>; import  <required java.util classes>; import  <required OIM API classes>; import <csv reader api>; public class MultiThreadDataRecon {  private int noOfThreads;  private ExecutorService threadExecutor = null;  public MetaDataRecon(<required params>, int noOfThreads)  {       //Store parameters locally       .       .       this.noOfThread = noOfThread;  }        /**        *  Initialize         */  private void init() throws Exception {       try {             // Initialize CSV file reader API objects             // Initialize OIM API objects             /* Initialize Fixed Thread Pool Executor class if no of threads                 configured is more than 1 */             if (noOfThreads > 1) {                   threadExecutor = Executors.newFixedThreadPool(noOfThreads);             } else {                   threadExecutor = Executors.newSingleThreadExecutor();             }             /* Initialize TaskProcess clas s which will be executing task                 from the Queue */                TaskProcessor.initializeConfig(params);       } catch (***Exception e) {                   // TO DO       }  }       /**        *  Method to reconcile data from CSV to OIM        */ public void reconcile() throws Exception {        try {             init();             while(<csv file has line>){                   processRow(line);             }             /* Initiate thread shutdown */             threadExecutor.shutdown();             while (!threadExecutor.isTerminated()) {                 // Wait for all task to complete.             }            } catch (Exception e) {                   // TO DO            } finally {                   try {                         //Close all the file handles                   } catch (IOException e) {                         //TO DO                   }             }       }       /**        * Method to process         */       private void processRow(String row) {             // Create task processor instance with the row data              // Following code push the task to work queue and wait for next                available thread to execute             threadExecutor.execute(new TaskProcessor(rowData));       } } TaskProcessor.java – Implementation of “Runnable” interface that executes the required business logic to update data in OIM. package com.oracle.oim.bo; import <required APIs> class TaskProcessor implements Runnable {       //Initialize required member variables       /**        * Constructor        */       public TaskProcessor(<row data>) {             // Initialize and parse csv row       }       /*       *  Method to initialize required object for task execution       */       public static void initializeConfig(<params>) {             // Process param and initialize the required configs and object       }           /*        * (non-Javadoc)        *         * @see java.lang.Runnable#run()        */            public void run() {             if (<is csv data valid>){                   processData();             }       }  /**   * Process the the received CSV input   */  private void processData() {     try{       //Find the user in OIM using the identity matching key value from CSV       // Find the account to be update from user’s account based on account identifying key on CSV       // Update the account with data from CSV       }catch(***Exception e){           //TO DO       }   } }

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  • Nashorn ?? JDBC ? Oracle DB ?????·?? 3

    - by Homma
    ???? Nashorn ?? JavaScript ??????? JDBC ? Oracle DB ???????????????????? Oracle DB ????? SQL ??????????????? ???????????????????????????????? ????????? URL ? https://blogs.oracle.com/nashorn_ja/entry/nashorn_jdbc_3 ??? JDBC ??????????????? JDBC ????????????????? Nashorn ????? JavaScript ????????????? ???????? JDBC OCI ???????????????????????????????? ????? ?? Java ??????????????? Nashorn ? JavaScript ???????????????? // Invoke jjs with -scripting option. /* * This sample can be used to check the JDBC installation. * Just run it and provide the connect information. It will select * "Hello World" from the database. */ var OracleDataSource = Java.type("oracle.jdbc.pool.OracleDataSource"); function main() { // Prompt the user for connect information print("Please enter information to test connection to the database"); var user, password, database; user = readLine("user: "); slash_index = user.indexOf('/'); if (slash_index != -1) { password = user.substring(slash_index + 1) user = user.substring(0, slash_index); } else password = readLine("password: "); database = readLine("database(a TNSNAME entry): "); java.lang.System.out.print("Connecting to the database..."); java.lang.System.out.flush(); print("Connecting..."); // Open an OracleDataSource and get a connection var ods = new OracleDataSource(); ods.setURL("jdbc:oracle:oci:@" + database); ods.setUser(user); ods.setPassword(password); var conn = ods.getConnection(); print("connected."); // Create a statement var stmt = conn.createStatement(); // Do the SQL "Hello World" thing var rset = stmt.executeQuery("select 'Hello World' from dual"); while (rset.next()) print(rset.getString(1)); // close the result set, the statement and the connection rset.close(); stmt.close(); conn.close(); print("Your JDBC installation is correct."); } main(); oracle.jdbc.pool.OracleDataSource ? Java.type() ?????Nashorn ??????????????????????????? Java ? System.out.println() ? System.out.flush() ? java.lang. ???????????????? Java ?????????? readEntry() ????? Nashorn ? readLine() ???????????? Java ????????????????????????JavaScript ?????????????????? ?? Java ??????????????????????????? Java ???????????????? JavaScript ?????????????????? ???????? JDBC OCI ???????????????? LD_LIBRARY_PATH ????????????????? ???Nashorn ? readLine() ??????????jjs ????? -scripting ????????????????? $ export LD_LIBRARY_PATH=${ORACLE_HOME}/lib $ jjs -scripting -cp ${ORACLE_HOME}/jdbc/lib/ojdbc6.jar JdbcCheckup.js Please enter information to test connection to the database user: test password: test database(a TNSNAME entry): orcl Connecting to the database...Connecting... connected. Hello World Your JDBC installation is correct. JDBC OCI ????????????????? "select 'Hello World' from dual" ??? SQL ?????????????? ?????????????????database ???? :: ??????????? ??? ??? Oracle DB ????? SQL ???????????????? Java ? JDBC ??????????????????????????? Nashorn ??????????????????????????????????

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  • Installing a different edition of Windows 8 on an OEM system

    - by user22105
    My PC comes with an OEM copy of Windows 8 (regular), but I only have a Windows 8 Professional DVD. Will Windows 8 automatically detect the edition associated with the product key in my BIOS and install Windows 8 (regular) instead of allowing me to enter the key for the Professional edition? (I have an Asus Q200E Win 8 Core OEM laptop. I borrowed a Windows 8 Professional DVD from my friends, so naturally, I can’t use his product key.)

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  • java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small

    - by jack
    Hi I got an email from a user when he sees the following error output when he's using our web site. java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "WEB_OWNER.SSFP_GET_WE_OBJ", line 300 ORA-06512: at line 1 at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:137) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:315) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:281) This is error from oracle webconnect, Oracle Application Server Containers for J2EE 10g (10.1.2.3.0). Any idea?

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  • Is there an eSATA memory stick / thumb drive?

    - by jasondavis
    The new PC I just finished building has eSATA support. I use a USB stick/thumb drive all the time on my PC for stuff, is there an equivalent available anywhere for eSATA? Please list one product per post, and provide a link to the manufacturer's product page. Also see the USB-3 version of this question.

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  • How to wipe the slate clean on an Oracle installation?

    - by nw
    After a basic, successful installation of Oracle 11g, I ran dbca again to enable Enterprise Manager on my database. The operation hung at around 67% for half an hour or more, so I clicked Stop to abort the operation. Things seemed to wrap up cleanly, EM was working, all was well with the world. Then I started getting this dreaded error upon any attempt to connect in SQL*Plus: ORA-12154: TNS:could not resolve the connect identifier specified I thought perhaps the database had been corrupted due to the earlier aborted operation, so I ran dbca again and deleted the database. Then I attempted to create a new database in its stead, using a clone of the template created the first time around. Unfortunately, the clone database operation fails at 50% with the exact same error: ORA-12154: TNS:could not resolve the connect identifier specified How can I clean up the mess I have created, short of reinstalling Oracle entirely from scratch?

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  • Is there a USB 3.0 memory stick / thumb drive?

    - by jasondavis
    The new PC I just finished building has USB 3.0 support. I use a USB stick/thumb drive all the time on my PC for stuff, is there an equivalent available anywhere for USB 3.0? Please list one product per post, and provide a link to the manufacturer's product page. Also see the eSATA version of this question.

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