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• The Windows Browser Ballot Screen Offers Web Browser Choice to European Users

  - by Matthew Guay

  Since March, our friends across the pond in Europe get to decide which browser they want to install with their Windows OS. Today we thought we would take a look at the ballot choices, some are well known, and others you may not have heard of. Windows users in European countries should start seeing the so called “Browser Ballot Screen” after installing the Windows Update KB976002 (link below). The browser ballot offers a dozen different browsers, including some you’ve likely never heard of.  They each have some unique features, and are all free, and here we take a quick look at each of them. Internet Explorer 8 Internet Explorer is the world’s most used web browser, as it’s bundled with Windows. It also includes several unique features, including Accelerators that make it easy to search or find a map of a location, and InPrivate filtering to directly control what sites can get personal information.  Additionally, it offers great integration with Windows Touch and the new taskbar in Windows 7. IE 8 runs on Windows XP and newer, and is bundled with Windows 7. Mozilla Firefox 3.6 Firefox is the most popular browser other than Internet Explorer.  It is the modern descendant of Netscape, and is loved by web developers for its adherence to web standards, openness, and expandability.  It offers thousands of Add-ons and themes to let you customize it to fit your preferences. The most recent version has added Personas, which are quick, lightweight themes to let you personalize the look your browser. It’s open source, and runs on all modern versions of Windows, Mac OS X, and Linux. Of course thanks to Asian Angel, our resident browser expert, you can check out several articles regarding this popular IE alternative. Google Chrome 4 Google Chrome has gained an impressive amount of market share during its short time in the market. It offers a minimalistic interface and fast speeds with intensive web applications. The address bar is also a search bar, so you can enter a search query or web address and quickly get the information you need. With version 4 you can add a growing number of extensions, personalize it with a variety of stylish themes, and automatically translate foreign websites into your own language. Opera 10.50 Although Opera has been around for over a decade, relatively few users have used it. With the new 10.50 release, Opera has many unique features packed in a sleek UI. It integrates great with Aero and the Windows 7 taskbar, and lets you preview the contents of your websites in the tab bar. It also includes Opera Unite, a small personal web server to make file sharing easy, Opera Turbo to speed up your internet when the connection is slow, and Opera Link to keep all your copies of Opera in sync. It’s a popular browser on many mobile devices, and version 10.50 has a lot of enhancements. Apple Safari 4 Safari is the default browser in Mac OS X, and starting with version 3 it has been available for Windows as well. It’s based on Webkit, the popular new rendering engine that provides great speed and standards compatibility.  Safari 4 lets you browse your browsing history in a unique Coverflow interface, and shows your Top Sites in a fancy, 3D interface.  It’s also great for viewing mobile websites for the iPhone and other mobile devices through Developer Tools. Flock 2.5 Based on the popular Firefox core, Flock brings a multitude of social features to your browsing experience. You can view the latest YouTube videos, Flickr pictures, update your favorite social network, and keep up with your webmail thanks to It’s integration with a wide variety of services. You can even post to your blog through the integrated blog editor. If your time online is mostly spent in social services, this may be a browser you want to check out. Maxthon 2.5 Maxthon is a unique browser that builds on Internet Explorer to bring more features with IE’s rendering. Formerly known as MyIE2, Maxthon was popular for bringing tabbed browsing with IE rendering during the days of IE 6.  Today Maxthon supports a wide range of plugins and skins, so you can customize it however you want. It includes mouse gestures, a web accelerator to speed up pokey internet connections, a content blocker to remove unwanted content from sites, an online account to backup your favorites, and a nice download manager. Avant Browser Another nice browser based on Internet Explorer, Avant brings a wide variety of features in a nice brushed-metal interface. It includes an integrated AutoFill for forms, mouse gestures, customizable skins, and privacy protection features. It also includes a Flash blocker that will only load flash in webpages when you select them. You can also integrate Avant with an online account to store your bookmarks, feeds, settings and passwords online. Sleipnir Sleipnir is a customizable browser meant for advance users that is quite popular in Japan. It’s built on the Trident engine and virtually every aspect of is customizable unlike Internet Explorer.   FlashPeak SlimBrowser SlimBrowser from FlashPeak incorporates a lot of features like Popup Killer, Auto Login, site filtering and more. It’s based on Internet Explorer but offers a lot more customizable options out of the box.   K-meleon This basic browser is light on system resources and based on the Gecko engine. It’s been in development for years on SourceForge, and if you like to tweak virtually any aspect of your browser, this might be a good choice for you.   GreenBrowser GreenBrowser is based on Internet Explorer and is available in several languages. It has a large amount of features out of the box and is light on system resources.   Conclusion The European Union asked for more choices in the web browser they could choose from when installing Windows, and with the Browser Ballot Screen, they certainly get a variety to choose from.  If you’ve tried out some of the lesser known browsers, or think some important ones have been left out, leave a comment and tell us about it. Learn More About the Browser Ballot Screen and Download Alternatives to IE Windows Update KB976002 Similar Articles Productive Geek Tips Set the Default Browser on Ubuntu From the Command LineQuick Tip: Empty Internet Explorer 7 Cache when Browser is ClosedView Hidden Files and Folders in Ubuntu File BrowserSet the Default Browser and Email Client in UbuntuAccess Multiple Browsers from Firefox with Browser View Plus TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family Amazon Free Kindle for PC Download Stretch popurls.com with a Stylish Script (Firefox) OldTvShows.org – Find episodes of Hitchcock, Soaps, Game Shows and more

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• Michael Crump&rsquo;s notes for 70-563 PRO &ndash; Designing and Developing Windows Applications usi

  - by mbcrump

  TIME TO GO PRO! This is my notes for 70-563 PRO – Designing and Developing Windows Applications using .NET Framework 3.5 I created it using several resources (various certification web sites, msdn, official ms 70-548 book). The reason that I created this review is because a) I am taking the exam. b) MS did not create a book for this exam. Use the(MS 70-548)book. c) To make sure I am familiar with each before the exam. I hope that it provides a good start for your own notes. I hope that someone finds this useful. At least, it will give you a starting point of what to expect to know on the PRO exam. Also, for those wondering, the PRO exam does contains very little code. It is basically all theory. 1. Validation Controls – How to prevent users from entering invalid data on forms. (MaskedTextBox control and RegEx) 2. ServiceController – used to start and control the behavior of existing services. 3. User Feedback (know winforms Status Bar, Tool Tips, Color, Error Provider, Context-Sensitive and Accessibility) 4. Specific (derived) exceptions must be handled before general (base class) exceptions. By moving the exception handling for the base type Exception to after exception handling of ArgumentNullException, all ArgumentNullException thrown by the Helper method will be caught and logged correctly. 5. A heartbeat method is a method exposed by a Web service that allows external applications to check on the status of the service. 6. New users must master key tasks quickly. Giving these tasks context and appropriate detail will help. However, advanced users will demand quicker paths. Shortcuts, accelerators, or toolbar buttons will speed things along for the advanced user. 7. MSBuild uses project files to instruct the build engine what to build and how to build it. MSBuild project files are XML files that adhere to the MSBuild XML schema. The MSBuild project files contain complete file, build action, and dependency information for each individual projects. 8. Evaluating whether or not to fix a bug involves a triage process. You must identify the bug's impact, set the priority, categorize it, and assign a developer. Many times the person doing the triage work will assign the bug to a developer for further investigation. In fact, the workflow for the bug work item inside of Team System supports this step. Developers are often asked to assess the impact of a given bug. This assessment helps the person doing the triage make a decision on how to proceed. When assessing the impact of a bug, you should consider time and resources to fix it, bug risk, and impacts of the bug. 9. In large projects it is generally impossible and unfeasible to fix all bugs because of the impact on schedule and budget. 10. Code reviews should be conducted by a technical lead or a technical peer. 11. Testing Applications 12. WCF Services – application state 13. SQL Server 2005 / 2008 Express Edition – reliable storage of data / Microsoft SQL Server 3.5 Compact Database– used for client computers to retrieve and save data from a shared location. 14. SQL Server 2008 Compact Edition – used for minimum possible memory and can synchronize data with a corporate SQL Server 2008 Database. Supports offline user and minimum dependency on external components. 15. MDI and SDI Forms (specifically IsMDIContainer) 16. GUID – in the case of data warehousing, it is important to define unique keys. 17. Encrypting / Security Data 18. Understanding of Isolated Storage/Proper location to store items 19. LINQ to SQL 20. Multithreaded access 21. ADO.NET Entity Framework model 22. Marshal.ReleaseComObject 23. Common User Interface Layout (ComboBox, ListBox, Listview, MaskedTextBox, TextBox, RichTextBox, SplitContainer, TableLayoutPanel, TabControl) 24. DataSets Class - http://msdn.microsoft.com/en-us/library/system.data.dataset%28VS.71%29.aspx 25. SQL Server 2008 Reporting Services (SSRS) 26. SystemIcons.Shield (Vista UAC) 27. Leverging stored procedures to perform data manipulation for a database schema that can change. 28. DataContext 29. Microsoft Windows Installer Packages, ClickOnce(bootstrapping features), XCopy. 30. Client Application Services – will authenticate users by using the same data source as a ASP.NET web application. 31. SQL Server 2008 Caching 32. StringBuilder 33. Accessibility Guidelines for Windows Applications http://msdn.microsoft.com/en-us/library/ms228004.aspx 34. Logging erros 35. Testing performance related issues. 36. Role Based Security, GenericIdentity and GenericPrincipal 37. System.Net.CookieContainer will store session data for webapps (see isolated storage for winforms) 38. .NET CLR Profiler tool will identify objects that cause performance issues. 39. ADO.NET Synchronization (SyncGroup) 40. Globalization - CultureInfo 41. IDisposable Interface- reports on several questions relating to this. 42. Adding timestamps to determine whether data has changed or not. 43. Converting applications to .NET Framework 3.5 44. MicrosoftReportViewer 45. Composite Controls 46. Windows Vista KNOWN folders. 47. Microsoft Sync Framework 48. TypeConverter -Provides a unified way of converting types of values to other types, as well as for accessing standard values and sub properties. http://msdn.microsoft.com/en-us/library/system.componentmodel.typeconverter.aspx 49. Concurrency control mechanisms The main categories of concurrency control mechanisms are: Optimistic - Delay the checking of whether a transaction meets the isolation rules (e.g., serializability and recoverability) until its end, without blocking any of its (read, write) operations, and then abort a transaction, if the desired rules are violated. Pessimistic - Block operations of a transaction, if they may cause violation of the rules. Semi-optimistic - Block operations in some situations, and do not block in other situations, while delaying rules checking to transaction's end, as done with optimistic. 50. AutoResetEvent 51. Microsoft Messaging Queue (MSMQ) 4.0 52. Bulk imports 53. KeyDown event of controls 54. WPF UI components 55. UI process layer 56. GAC (installing, removing and queuing) 57. Use a local database cache to reduce the network bandwidth used by applications. 58. Sound can easily be annoying and distracting to users, so use it judiciously. Always give users the option to turn sound off. Because a user might have sound off, never convey important information through sound alone.

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• How Mary Meeker’s Latest Findings May Make You Re-Imagine Commerce

  - by Brenna Johnson-Oracle

  0 0 1 954 5439 Endeca Technologies 45 12 6381 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Today, Mary Meeker released her highly anticipated annual “Internet Trends” presentation for 2014. All 164 slides are jam-packed with pretty much everything you need to know about the state of the Internet. And as luck would have it, Oracle is staying ahead of these trends (but we’ll talk about that later). There were a few surprises, some stats to solidify what you likely already know, and Meeker’s novel observations about where we are all going. What interested me the most is not only how people are engaging in their personal lives, but how they engage with brands. As you could probably predict, Internet usage growth is slowing while tablet user and mobile data traffic growth continue their meteoric rise around the globe, with tremendous growth in underpenetrated markets like China, India, Brazil and Indonesia. Now hold those the “Internet is dead” comments. Keep in mind there’s still plenty of room to grow, and a multiscreen model is Meeker’s vision for our future. Despite 1.5x YOY growth for mobile traffic, mobile still only makes up about 23% of all traffic today. With tablet shipments easily outpacing figures for PCs even at their height (in 2007), mobile will only continue on it’s path, but won’t be everything to everyone. Mobile won’t replace every touchpoint, it’s just created our shorter attention spans and demand for simpler, more personal experiences. As Meeker points out TVs, tablets, PCs, and smartphones are used for different activities at present, but lines will blur (for example, 84% of smartphones owners use their device while watching TV). Day-to-day activities are being re-imagining through simple, beautiful user experiences. It seems like every day I discover a new way a brand/site/app made the most mundane or mounting task enjoyable and frictionless – and I’m not alone. Meeker points out the evolution of how we do everything from how we communicate, get information, use money, meet someone, get places, order a meal, and consume media is all done through new user interfaces that make day-to-day tasks simpler. This movement has caused just about everyone’s patience for a poor UX to take a nosedive. And it’s not just the digital user experience, technology is making a lot of people’s offline lives easier, and less expensive. Today 47% of online shopping utilizes free shipping— nearly half. And Meeker predicts same day local delivery will be the “next big thing” (and you can take a guess on who will own that). Content, Community and Commerce creates the “Internet Trifecta.” Meeker pointed out that when content, communities and commerce occur in a single experience it’s embraced by consumers, which translates to big dollars for brands. The magic happens when consumers can get inspired, research, and buy in a single experience. As the buying cycle has changed and touchpoints (Web, mobile, social, store) are no longer tied to “roles” or steps in the customer journey, brands must make all experiences (content and commerce) available in a single, adaptable experience. (We at Oracle Commerce have a lot to say on this topic – stay tuned!) And in what Meeker calls the “biggest re-imagination of all:” consumers enabled with smartphones and sensors are creating troves of findable and sharable data, which she says is in the early stages, by growing rapidly. She notes that transparency and patterns of consumers with this hardware (FYI - there are up to 10 sensors embedded in smartphones now) has created a Big Data treasure chest to be mined to improve business and the life of the consumer. The opportunities are endless. So what does it all mean for a company doing business online? Start thinking about how you can: Re-imagine your experience. Not your online experience and your mobile experience and your social experience – your overall experience. When consumers can research, buy, and advocate from anywhere (and their attention spans are at an all-time low) channels don’t exist. Enable simple and beautiful interactions informed by all of the online and offline data you leverage across your enterprise. Ethically leverage the endless supply of data (user generated content, clicks, purchases, in-store behavior, social activity) to make experiences more beautiful, more accurate, and more personalized (not to mention, more lucrative for you). Re-imagine content and commerce. Content and commerce must co-exist in a single destination where shoppers can get inspired, explore, research, share, and purchase in a collective experience. Think of how you can deliver an experience where all types of experiences (brand stories and commerce) adapt to every customer need. (Look for more on this topic coming soon). Re-imagine your reach. Look to Meeker’s findings to see how the global appetite for digital experiences is growing, but under-served in many places (i.e.: India, Mexico, Indonesia, Brazil, Philippines, etc.). Growing your online business to a new geography doesn’t have to mean starting from scratch or having an entirely new team manage the new endeavor. Expand using what you’ve already built in a multisite framework, with global language support. And of course, make sure it’s optimized for mobile! Re-imagine the possible. After every Meeker report, I’m always left with the thought “we are just at the beginning.” Everyday there is more data, more possibilities, more online consumers, and more opportunities to use new latest technology to get closer to your customers and be more successful. There’s a lot going on in our Product Development and Product Innovations groups to automate innovation for our customers, so that they can continue to stay ahead of these trends, without disrupting their business. Check out a recent interview with our Innovations Team on some of these new possibilities. Staying on track despite the seemingly endless possibilities out there is the hard part. Prioritizing where you will focus based on your unique brand promise, customer and goals is what you do best. To learn how Oracle Commerce can help your business achieve your goals check out oracle.com/commerce. Check out Meeker’s entire report here.

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• Force.com presents Database.com SQL Azure/Amazon RDS unfazed

  - by Sarang

  At the DreamForce 2010 event in San Francisco Force.com unveiled their next big thing in the Fat SaaS portfolio "Database.com".  I am still wondering how would they would've shelled out for that domain name. Now why would a already established SaaS player foray into a key building block like Database? Potentially allowing enterprises to build apps that do not utilize the Force.com stack! One key reason is being seen as the Fat SaaS player with evey trick in the SaaS space under his belt. You want CRM come hither, want a custom development PaaS like solution welcome home (VMForce), want all your apps to talk to a cloud DB and minimize latency by having it reside closer to you cloud apps? You've come to the right place sire! Other is potentially killing foray of smaller DB players like Oracle (Not surprisingly, the Database.com offering is a highly customized and scalable Oracle database) from entering the lucrative SaaS db marketplace. The feature set promised looks great out of the box for someone who likes to visualize cool new architectures. The ground realities are certainly going to be a lot different considering the SOAP/REST style access patterns in lieu of the comfortable old shoe of SQL. Microsoft suffered heavily with SDS (SQL Data Services) offering in early 2009 and had to pull the plug on the product only to reintroduce as a simple SQL Server in the cloud, SQL Windows Azure. Though MSFT is playing cool by providing OData semantics to work with SQL Windows Azure satisfying atleast some needs of the Web-Style to a DB. The other features like Social data models including Profiles, Status updates, feeds seem interesting as well. (Although I beleive social is just one of the aspects of large scale collaborative computing). All these features start "Free" for devs its a good news but the good news stops here. The overall pricing model of $ per Users per Transactions / Month is highly disproportionate compared to Amazon RDS (Based on MySQL) or SQL Windows Azure (Based on MSSQL). Roger Jennigs of Oakleaf did an interesting comparo based on 3, 10, 100, 500 users and it turns out that Database.com going by current understanding is way too expensive for the services on offer. The offering may not impact the decision for DotNet shops mulling their cloud stategy or even some Java/MySQL shops thinking about Amazon RDS, however for enterprises having already invested in other force.com offerings this could be a very important piece in the cloud strategy jigsaw. One which would address a key cloud DB issue of "Latency" for them at least it will help having the DB in the neighborhood. The tooling and "SQL like" access provider drivers (Think ODBC/JDBC) will be available later this year. Progress Software has already announced their JDBC driver stack for Database.com. It remains to be seen how effective the overall solutions proves to be in the longer run but for starts its a important decision towards consolidating Force.com's already strong positioning in the SaaS space. As always contrasting views are welcome! :)

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• 10 Excellent Icon Sets

  - by Jyoti

  Icons are really useful for web design, application interface and more. Everyone loves good looking icons. In this post you will find 10 fresh new icon packs that you can use for your project. Pixelpress Mixed Icons: Social Media Icons By Studio M6: Now Wooden App Icon: Onebit Icon Pack: Fresh Add On Icon Set: 3D [...]

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• Facebook Application Development - Tips For Owners and Designers

  Facebook applications are an innovation aimed to help their owners to make the most of one of the largest social networks. But like any other popular novelty, this Facebook option raises a lot of questions too. In this article you will find tips and recommendations which can be helpful when planning, designing, and developing Facebook applications.

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• Now It’s Personal (Although It Should Always Be): Campus Recruitment

  - by user769227

  One of the things that I think is important and I want our Campus Recruitment Team here at Oracle to be known for is outstanding customer service. When I say customer service, I mean both students and hiring managers should feel they have had a great experience in our campus hiring process. I think one of the keys to providing outstanding customer service is being able to provide as best as we can a personalised experience where the students who are interviewing with us feel like individuals in our process and not just part a ‘campus drive’. In the campus world this can be challenging at times especially in countries where there is high volume hiring. It can be tricky to create a personal experience when you are hiring for a large number of open graduate roles at one time. I think Campus Recruitment is one of the areas in the recruitment industry that is just waiting for a change. We have all seen the proliferation of Social Media in Recruitment over the past 4-6 years. Every Recruiter has a LinkedIn account or uses Twitter or G+ or FB, etc… and some individuals and organisations do it really well. Even in Campus Hiring there is great Social Media initiatives where companies reach out to students and talk to them. However one thing that has not really changed (and this is a generalisation) is the campus hiring interview process. Do these words inspire enthusiasm to you: “Group Interview, Assessment Centre, On-Campus Drive, Off-Campus Drive, etc...” I don’t know about you but to me these words don’t really sound very personal or individual to students. It almost conjures up images of a factory production line or those long queues you see where the person behind the counter says ‘take a number’. Campus Recruitment has come a long way don’t get me wrong – companies can share data with and talk to students in so many different ways now it really has become a much more transparent and open process. There are some times such as at IIT’s in India where it really is a bit old school in terms of interviewing with students running from company to company interviewing on campus over the course of a few days but I want students talking to Oracle to have as great an experience as possible (the outcome of getting a job or not is separate to the customer experience). As students, what are your thoughts? Do you feel like ‘just a number’ when you are interviewing or is there ways that companies can make the process more personalised. Let us know your thoughts. If you are interviewing with Oracle and have questions, want to talk to us or want to know what it is like working here – email us and we will help where we can. If you can’t reach your local Recruiter in your region email me at [email protected] and I will put you in touch with the appropriate person.

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• CRMIT Solution´s CRM++ Asterisk Telephony Connector Achieves Oracle Validated Integration with Oracle Sales Cloud

  - by Richard Lefebvre

  To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customers. Based on a Telephony Application Programming Interface (TAPI) framework the CRM++ Asterisk Telephony Connector integrates the Asterisk telephony solutions with Oracle® Sales Cloud. "The CRM++ Asterisk Telephony Connector for Oracle® Sales Cloud showcases CRMIT Solutions focus and commitment to extend the Customer Experience (CX) expertise to our existing and potential customers," said Vinod Reddy, Founder & CEO, CRMIT Solutions. "Oracle® Validated Integration applies a rigorous technical review and test process," said Kevin O’Brien, senior director, ISV and SaaS Strategy, Oracle®. "Achieving Oracle® Validated Integration through Oracle® PartnerNetwork gives our customers confidence that the CRM++ Asterisk Telephony Connector for Oracle® Sales Cloud has been validated and that the products work together as designed. This helps reduce deployment risk and improves the user experience for our joint customers." CRM++ is a suite of native Customer Experience solutions for Oracle® CRM On Demand, Oracle® Sales Cloud and Oracle® RightNow Cloud Service. With over 3000+ users the CRM++ framework helps extend the Customer Experience (CX) and the power of Customer Relations Management features including Email WorkBench, Self Service Portal, Mobile CRM, Social CRM and Computer Telephony Integration.. About CRMIT Solutions CRMIT Solutions is a pioneer in delivering SaaS-based customer experience (CX) consulting and solutions. With more than 200 certified customer relationship management (CRM) consultants and more than 175 successful CRM deployments globally, CRMIT Solutions offers a range of CRM++ applications for accelerated deployments including various rapid implementation and migration utilities for Oracle® Sales Cloud, Oracle® CRM On Demand, Oracle® Eloqua, Oracle® Social Relationship Management and Oracle® RightNow Cloud Service. About Oracle Validated Integration Oracle Validated Integration, available through the Oracle PartnerNetwork (OPN), gives customers confidence that the integration of complementary partner software products with Oracle Applications and specific Oracle Fusion Middleware solutions have been validated, and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations. Partners who have successfully completed the program are authorized to use the “Oracle Validated Integration” logo. For more information, please visit Oracle.com at http://www.oracle.com/us/partnerships/solutions/index.html.

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• Facebook Sponsored Results: Is It Getting Results?

  - by Mike Stiles

  Social marketers who like to focus on the paid aspect of the paid/earned hybrid Facebook represents may want to keep themselves aware of how the network’s new Sponsored Results ad product is performing. The ads, which appear when a user conducts a search from the Facebook search bar, have only been around a week or so. But the first statistics coming out of them are not bad. Marketer Nanigans says click-through rates on the Sponsored Results have been nearly 23 times better than regular Facebook ads. Some click-through rates have even gone over 3%. Just to give you some perspective, a TechCrunch article points out that’s the same kind of click-through rates that were being enjoyed during the go-go dot com boom of the 90’s. The average across the Internet in its entirety is now somewhere around .3% on a good day, so a 3% number should be enough to raise an eyebrow. Plus the cost-per-click price is turning up 78% lower than regular Facebook ads, so that should raise the other eyebrow. Marketers have gotten pretty used to being able to buy ads against certain keywords. Most any digital property worth its salt that sells ads offers this, and so does Facebook with its Sponsored Results product. But the unique prize Facebook brings to the table is the ability to also buy based on demographic and interest information gleaned from Facebook user profiles. With almost 950 million logging in, this is exactly the kind of leveraging of those users conventional wisdom says is necessary for Facebook to deliver on its amazing potential. So how does the Facebook user fit into this? Notorious for finding out exactly where sponsored marketing messages are appearing and training their eyeballs to avoid those areas, will the Facebook user reject these Sponsored Results? Well, Facebook may have found an area in addition to the News Feed where paid elements can’t be avoided and will be tolerated. If users want to read their News Feed, and they do, they’re going to see sponsored posts. Likewise, if they want to search for friends or Pages, and they do, they’re going to see Sponsored Results. The paid results are clearly marked as such. As long as their organic search results are not tainted or compromised, they will continue using search. But something more is going on. The early click-through rate numbers say not only do users not mind seeing these Sponsored Results, they’re finding them relevant enough to click on. And once they click, they seem to be liking what they find, with a reported 14% higher install rate than Marketplace Ads. It’s early, and obviously the jury is still out. But this is a new social paid marketing opportunity that’s well worth keeping an eye on, and that may wind up hitting the trifecta of being effective for the platform, the consumer, and the marketer.

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• A Video Chat with OAUG President David Ferguson

  - by Aaron Lazenby

  A week ago, I had a chance to sit down with OAUG president David Ferguson. I was really looking forward to this conversation after the sharp opinion piece David submitted to Profit Online last year about what it takes to implement social CRM in a sales organization.  Here, David shares his thoughts about this year's Collaborate 10 conference, the topics users are exited about, and the work the OAUG will be doing in the next twelve months.

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• 202 blog articles

  - by mprove

  All my blog articles under blogs.oracle.com since August 2005: 202 blog articles Apr 2012 blogs.oracle.com design patch Mar 2012 Interaction 12 - Critique Mar 2012 Typing. Clicking. Dancing. Feb 2012 Desktop Mobility in Hospitals with Oracle VDI /video Feb 2012 Interaction 12 in Dublin - Highlights of Day 3 Feb 2012 Interaction 12 in Dublin - Highlights of Day 2 Feb 2012 Interaction 12 in Dublin - Highlights of Day 1 Feb 2012 Shit Interaction Designers Say Feb 2012 Tips'n'Tricks for WebCenter #3: How to display custom page titles in Spaces Jan 2012 Tips'n'Tricks for WebCenter #2: How to create an Admin menu in Spaces and save a lot of time Jan 2012 Tips'n'Tricks for WebCenter #1: How to apply custom resources in Spaces Jan 2012 Merry XMas and a Happy 2012! Dec 2011 One Year Oracle SocialChat - The Movie Nov 2011 Frank Ludolph's Last Working Day Nov 2011 Hans Rosling at TED Oct 2011 200 Countries x 200 Years Oct 2011 Blog Aggregation for Desktop Virtualization Oct 2011 Oracle VDI at OOW 2011 Sep 2011 Design for Conversations & Conversations for Design Sep 2011 All Oracle UX Blogs Aug 2011 Farewell Loriot Aug 2011 Oracle VDI 3.3 Overview Aug 2011 Sutherland's Closing Remarks at HyperKult Aug 2011 Surface and Subface Aug 2011 Back to Childhood in UI Design Jul 2011 The Art of Engineering and The Engineering of Art Jul 2011 Oracle VDI Seminar - June-30 Jun 2011 SGD White Paper May 2011 TEDxHamburg Live Feed May 2011 Oracle VDI in 3 Minutes May 2011 Space Ship Earth 2011 May 2011 blog moving times Apr 2011 Frozen tag cloud Apr 2011 Oracle: Hardware Software Complete in 1953 Apr 2011 Interaction Design with Wireframes Apr 2011 A guide to closing down a project Feb 2011 Oracle VDI 3.2.2 Jan 2011 free VDI charts Jan 2011 Sun Founders Panel 2006 Dec 2010 Sutherland on Leadership Dec 2010 SocialChat: Efficiency of E20 Dec 2010 ALWAYS ON Desktop Virtualization Nov 2010 12,000 Desktops at JavaOne Nov 2010 SocialChat on Sharing Best Practices Oct 2010 Globe of Visitors Oct 2010 SocialChat about the Next Big Thing Oct 2010 Oracle VDI UX Story - Wireframes Oct 2010 What's a PC anyway? Oct 2010 SocialChat on Getting Things Done Oct 2010 SocialChat on Infoglut Oct 2010 IT Twenty Twenty Oct 2010 Desktop Virtualization Webcasts from OOW Oct 2010 Oracle VDI 3.2 Overview Sep 2010 Blog Usability Top 7 Sep 2010 100 and counting Aug 2010 Oracle'izing the VDI Blogs Aug 2010 SocialChat on Apple Aug 2010 SocialChat on Video Conferencing Aug 2010 Oracle VDI 3.2 - Features and Screenshots Aug 2010 SocialChat: Don't stop making waves Aug 2010 SocialChat: Giving Back to the Community Aug 2010 SocialChat on Learning in Meetings Aug 2010 iPAD's Natural User Interface Jul 2010 Last day for Sun Microsystems GmbH Jun 2010 SirValUse Celebration Snippets Jun 2010 10 years SirValUse - Happy Birthday! Jun 2010 Wim on Virtualization May 2010 New Home for Oracle VDI Apr 2010 Renaissance Slide Sorter Comments Apr 2010 Unboxing Sun Ray 3 Plus Apr 2010 Desktop Virtualisierung mit Sun VDI 3.1 Apr 2010 Blog Relaunch Mar 2010 Social Messaging Slides from CeBIT Mar 2010 Social Messaging Talk at CeBIT Feb 2010 Welcome Oracle Jan 2010 My last presentation at Sun Jan 2010 Ivan Sutherland on Leadership Jan 2010 Learning French with Sun VDI Jan 2010 Learning Danish with Sun Ray Jan 2010 VDI workshop in Nieuwegein Jan 2010 Happy New Year 2010 Jan 2010 On Creating Slides Dec 2009 Best VDI Ever Nov 2009 How to store the Big Bang Nov 2009 Social Enterprise Tools. Beipiel Sun. Nov 2009 Nov-19 Nov 2009 PDF and ODF links on your blog Nov 2009 Q&A on VDI and MySQL Cluster Nov 2009 Zürich next week: Swiss Intranet Summit 09 Nov 2009 Designing for a Sustainable World - World Usabiltiy Day, Nov-12 Nov 2009 How to export a desktop from VDI 3 Nov 2009 Virtualisation Roadshow in the UK Nov 2009 Project Wonderland at EDUCAUSE 09 Nov 2009 VDI Roadshow in Dublin, Nov-26, 2009 Nov 2009 Sun VDI at EDUCAUSE 09 Nov 2009 Sun VDI 3.1 Architecture and New Features Oct 2009 VDI 3.1 is Early-Access Sep 2009 Virtualization for MySQL on VMware Sep 2009 Silpion & 13. Stock Sommerparty Sep 2009 Sun Ray and VMware View 3.1.1 2009-08-31 New Set of Sun Ray Status Icons 2009-08-25 Virtualizing the VDI Core? 2009-08-23 World Usability Day Hamburg 2009 - CfP 2009-07-16 Rising Sun 2009-07-15 featuring twittermeme 2009-06-19 ISC09 Student Party on June-20 /Hamburg 2009-06-18 Before and behind the curtain of JavaOne 2009-06-09 20k desktops at JavaOne 2009-06-01 sweet microblogging 2009-05-25 VDI 3 - Why you need 3 VDI hosts and what you can do about that? 2009-05-21 IA Konferenz 2009 2009-05-20 Sun VDI 3 UX Story - Power of the Web 2009-05-06 Planet of Sun and Oracle User Experience Design 2009-04-22 Sun VDI 3 UX Story - User Research 2009-04-08 Sun VDI 3 UX Story - Concept Workshops 2009-04-06 Localized documentation for Sun Ray Connector for VMware View Manager 1.1 2009-04-03 Sun VDI 3 Press Release 2009-03-25 Sun VDI 3 launches today! 2009-03-25 Sun Ray Connector for VMware View Manager 1.1 Update 2009-03-11 desktop virtualization wiki relaunch 2009-03-06 VDI 3 at CeBIT hall 6, booth E36 2009-03-02 Keyboard layout problems with Sun Ray Connector for VMware VDM 2009-02-23 wikis.sun.com tips & tricks 2009-02-23 Sun VDI 3 is in Early Access 2009-02-09 VirtualCenter unable to decrypt passwords 2009-02-02 Sun & VMware Desktop Training 2009-01-30 VDI at next09? 2009-01-16 Sun VDI: How to use virtual machines with multiple network adapters 2009-01-07 Sun Ray and VMware View 2009-01-07 Hamburg World Usability Day 2008 - Webcasts 2009-01-06 Sun Ray Connector for VMware VDM slides 2008-12-15 mother of all demos 2008-12-08 Build your own Thumper 2008-12-03 Troubleshooting Sun Ray Connector for VMware VDM 2008-12-02 My Roller Tag Cloud 2008-11-28 Sun Ray Connector: SSL connection to VDM 2008-11-25 Setting up SSL and Sun Ray Connector for VMware VDM 2008-11-13 Inspiration for Today and Tomorrow 2008-10-23 Sun Ray Connector for VMware VDM released 2008-10-14 From Sketchpad to ILoveSketch 2008-10-09 Desktop Virtualization on Xing 2008-10-06 User Experience Forum on Xing 2008-10-06 Sun Ray Connector for VMware VDM certified 2008-09-17 Virtual Clouds over Las Vegas 2008-09-14 Bill Verplank sketches metaphors 2008-09-04 End of Early Access - Sun Ray Connector for VMware 2008-08-27 Early Access: Sun Ray Connector for VMware Virtual Desktop Manager 2008-08-12 Sun Virtual Desktop Connector - Insides on Recycling Part 2 2008-07-20 Sun Virtual Desktop Connector - Insides on Recycling Part 3 2008-07-20 Sun Virtual Desktop Connector - Insides on Recycling 2008-07-20 lost in wiki space 2008-07-07 Evolution of the Desktop 2008-06-17 Virtual Desktop Webcast 2008-06-16 Woodstock 2008-06-16 What's a Desktop PC anyway? 2008-06-09 Virtual-T-Box 2008-06-05 Virtualization Glossary 2008-05-06 Five User Experience Principles 2008-04-25 Virtualization News Feed 2008-04-21 Acetylcholinesterase - Second Season 2008-04-18 Acetylcholinesterase - End of Signal 2007-12-31 Produkt-Management ist... 2007-10-22 Usability Verbände, Verteiler und Netzwerke. 2007-10-02 The Meaning is the Message 2007-09-28 Visualization Methods 2007-09-10 Inhouse und Open Source Projekte – Usability verankern und Synergien nutzen 2007-09-03 Der Schwabe Darth Vader entdeckt das Virale Marketing 2007-08-29 Dick Hardt 3.0 on Identity 2.0 2007-08-27 quality of written text depends on the tool 2007-07-27 podcasts for reboot9 2007-06-04 It is the user's itch that need to be scratched 2007-05-25 A duel at reboot9 2007-05-14 Taxonomien und Folksonomien - Tagging als neues HCI-Element 2007-05-10 Dueling Interaction Models of Personal-Computing and Web-Computing 2007-03-01 22.März: Weizenbaum. Rebel at Work. /Filmpremiere Hamburg 2007-02-25 Bruce Sterling at UbiComp 2006 /webcast 2006-11-12 FSOSS 2006 /webcasts 2006-11-10 Highway 101 2006-11-09 User Experience Roundtable Hamburg: EuroGEL 2006 2006-11-08 Douglas Adams' Hyperland (BBC 1990) 2006-10-08 Taxonomien und Folksonomien – Tagging als neues HCI-Element 2006-09-13 Usability im Unternehmen 2006-09-13 Doug does HyperScope 2006-08-26 TED Talks and TechTalks 2006-08-21 Kai Krause über seine Freundschaft zu Douglas Adams 2006-07-20 Rebel At Work: Film Portrait on Weizenbaum 2006-07-04 Gabriele Fischer, mp3 2006-06-07 Dick Hardt at ETech 06 2006-06-05 Weinberger: From Control to Conversation 2006-04-16 Eye Tracking at User Experience Roundtable Hamburg 2006-04-14 dropping knowledge 2006-04-09 GEL 2005 2006-03-13 slide photos of reboot7 2006-03-04 Dick Hardt on Identity 2.0 2006-02-28 User Experience Newsletter #13: Versioning 2006-02-03 Ester Dyson on Choice and Happyness 2006-02-02 Requirements-Engineering im Spannungsfeld von Individual- und Produktsoftware 2006-01-15 User Experience Newsletter #12: Intuition Quiz 2005-11-30 User Experience und Requirements-Engineering für Software-Projekte 2005-10-31 Ivan Sutherland on "Research and Fun" 2005-10-18 Ars Electronica / Mensch und Computer 2005 2005-09-14 60 Jahre nach Memex: Über die Unvereinbarkeit von Desktop- und Web-Paradigma 2005-08-31 reboot 7 2005-06-30

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• Big Data – Is Big Data Relevant to me? – Big Data Questionnaires – Guest Post by Vinod Kumar

  - by Pinal Dave

  This guest post is by Vinod Kumar. Vinod Kumar has worked with SQL Server extensively since joining the industry over a decade ago. Working on various versions of SQL Server 7.0, Oracle 7.3 and other database technologies – he now works with the Microsoft Technology Center (MTC) as a Technology Architect. Let us read the blog post in Vinod’s own voice. I think the series from Pinal is a good one for anyone planning to start on Big Data journey from the basics. In my daily customer interactions this buzz of “Big Data” always comes up, I react generally saying – “Sir, do you really have a ‘Big Data’ problem or do you have a big Data problem?” Generally, there is a silence in the air when I ask this question. Data is everywhere in organizations – be it big data, small data, all data and for few it is bad data which is same as no data :). Wow, don’t discount me as someone who opposes “Big Data”, I am a big supporter as much as I am a critic of the abuse of this term by the people. In this post, I wanted to let my mind flow so that you can also think in the direction I want you to see these concepts. In any case, this is not an exhaustive dump of what is in my mind – but you will surely get the drift how I am going to question Big Data terms from customers!!! Is Big Data Relevant to me? Many of my customers talk to me like blank whiteboard with no idea – “why Big Data”. They want to jump into the bandwagon of technology and they want to decipher insights from their unexplored data a.k.a. unstructured data with structured data. So what are these industry scenario’s that come to mind? Here are some of them: Financials Fraud detection: Banks and Credit cards are monitoring your spending habits on real-time basis. Customer Segmentation: applies in every industry from Banking to Retail to Aviation to Utility and others where they deal with end customer who consume their products and services. Customer Sentiment Analysis: Responding to negative brand perception on social or amplify the positive perception. Sales and Marketing Campaign: Understand the impact and get closer to customer delight. Call Center Analysis: attempt to take unstructured voice recordings and analyze them for content and sentiment. Medical Reduce Re-admissions: How to build a proactive follow-up engagements with patients. Patient Monitoring: How to track Inpatient, Out-Patient, Emergency Visits, Intensive Care Units etc. Preventive Care: Disease identification and Risk stratification is a very crucial business function for medical. Claims fraud detection: There is no precise dollars that one can put here, but this is a big thing for the medical field. Retail Customer Sentiment Analysis, Customer Care Centers, Campaign Management. Supply Chain Analysis: Every sensors and RFID data can be tracked for warehouse space optimization. Location based marketing: Based on where a check-in happens retail stores can be optimize their marketing. Telecom Price optimization and Plans, Finding Customer churn, Customer loyalty programs Call Detail Record (CDR) Analysis, Network optimizations, User Location analysis Customer Behavior Analysis Insurance Fraud Detection & Analysis, Pricing based on customer Sentiment Analysis, Loyalty Management Agents Analysis, Customer Value Management This list can go on to other areas like Utility, Manufacturing, Travel, ITES etc. So as you can see, there are obviously interesting use cases for each of these industry verticals. These are just representative list. Where to start? A lot of times I try to quiz customers on a number of dimensions before starting a Big Data conversation. Are you getting the data you need the way you want it and in a timely manner? Can you get in and analyze the data you need? How quickly is IT to respond to your BI Requests? How easily can you get at the data that you need to run your business/department/project? How are you currently measuring your business? Can you get the data you need to react WITHIN THE QUARTER to impact behaviors to meet your numbers or is it always “rear-view mirror?” How are you measuring: The Brand Customer Sentiment Your Competition Your Pricing Your performance Supply Chain Efficiencies Predictive product / service positioning What are your key challenges of driving collaboration across your global business?  What the challenges in innovation? What challenges are you facing in getting more information out of your data? Note: Garbage-in is Garbage-out. Hold good for all reporting / analytics requirements Big Data POCs? A number of customers get into the realm of setting a small team to work on Big Data – well it is a great start from an understanding point of view, but I tend to ask a number of other questions to such customers. Some of these common questions are: To what degree is your advanced analytics (natural language processing, sentiment analysis, predictive analytics and classification) paired with your Big Data’s efforts? Do you have dedicated resources exploring the possibilities of advanced analytics in Big Data for your business line? Do you plan to employ machine learning technology while doing Advanced Analytics? How is Social Media being monitored in your organization? What is your ability to scale in terms of storage and processing power? Do you have a system in place to sort incoming data in near real time by potential value, data quality, and use frequency? Do you use event-driven architecture to manage incoming data? Do you have specialized data services that can accommodate different formats, security, and the management requirements of multiple data sources? Is your organization currently using or considering in-memory analytics? To what degree are you able to correlate data from your Big Data infrastructure with that from your enterprise data warehouse? Have you extended the role of Data Stewards to include ownership of big data components? Do you prioritize data quality based on the source system (that is Facebook/Twitter data has lower quality thresholds than radio frequency identification (RFID) for a tracking system)? Do your retention policies consider the different legal responsibilities for storing Big Data for a specific amount of time? Do Data Scientists work in close collaboration with Data Stewards to ensure data quality? How is access to attributes of Big Data being given out in the organization? Are roles related to Big Data (Advanced Analyst, Data Scientist) clearly defined? How involved is risk management in the Big Data governance process? Is there a set of documented policies regarding Big Data governance? Is there an enforcement mechanism or approach to ensure that policies are followed? Who is the key sponsor for your Big Data governance program? (The CIO is best) Do you have defined policies surrounding the use of social media data for potential employees and customers, as well as the use of customer Geo-location data? How accessible are complex analytic routines to your user base? What is the level of involvement with outside vendors and third parties in regard to the planning and execution of Big Data projects? What programming technologies are utilized by your data warehouse/BI staff when working with Big Data? These are some of the important questions I ask each customer who is actively evaluating Big Data trends for their organizations. These questions give you a sense of direction where to start, what to use, how to secure, how to analyze and more. Sign off Any Big data is analysis is incomplete without a compelling story. The best way to understand this is to watch Hans Rosling – Gapminder (2:17 to 6:06) videos about the third world myths. Don’t get overwhelmed with the Big Data buzz word, the destination to what your data speaks is important. In this blog post, we did not particularly look at any Big Data technologies. This is a set of questionnaire one needs to keep in mind as they embark their journey of Big Data. I did write some of the basics in my blog: Big Data – Big Hype yet Big Opportunity. Do let me know if these questions make sense?  Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Going… Going.. Going.. GONE! The OPNX ScoreBoard

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It was the bottom of the 9th, the bases were loaded and Oracle PartnerNetwork knocked it out of the park! Partners really scored big this year with the first ever Oracle PartnerNetwork Exchange Program at OpenWorld, and it was a win for the ages! With so much to take part in and experience, we wanted to offer you a quick play-by-play of the week in case you couldn’t make every event. Up to bat first was our Global Keynote with Oracle Senior Vice President, Judson Althoff. The Keynote Hall was packed with a full house, and the crowd went wild after the latest Cloud announcements were made. The OPN Exchange General Sessions followed shortly after, and covered topics like Technology, Applications and Engineered Systems – a real game changer for our partners and customers alike! Work hard, play hard has always been our motto, as partners mixed and mingled during Sunday’s AfterDark Reception, all while Macy Gray sung her greatest hits below. But that was only Game Day #1. The rest of the week included: 50+ Partner exclusive sessions, OPN’s Test Fest, the bright and early 5K Partner Fun Run, the Social Media Rally Station at the OPN Lounge, Java Embedded @JavaOne and last but not least, our Ice Cream Social… If only there were some peanuts to go with! Watch below as Judson Althoff recap’s his experience at OPN Exchange this year, and get’s ready for next season! We’re Outta Here! The OPN Communications Team

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• Integrating Flickr with ASP.Net application

  - by sreejukg

  Flickr is the popular photo management and sharing application offered by yahoo. The services from flicker allow you to store and share photos and videos online. Flicker offers strong API support for almost all services they provide. Using this API, developers can integrate photos to their public website. Since 2005, developers have collaborated on top of Flickr's APIs to build fun, creative, and gorgeous experiences around photos that extend beyond Flickr. In this article I am going to demonstrate how easily you can bring the photos stored on flicker to your website. Let me explain the scenario this article is trying to address. I have a flicker account where I upload photos and share in many ways offered by Flickr. Now I have a public website, instead of re-upload the photos again to public website, I want to show this from Flickr. Also I need complete control over what photo to display. So I went and referred the Flickr documentation and there is API support ready to address my scenario (and more… ). FlickerAPI for ASP.Net To Integrate Flicker with ASP.Net applications, there is a library available in CodePlex. You can find it here http://flickrnet.codeplex.com/ Visit the URL and download the latest version. The download includes a Zip file, when you unzip you will get a number of dlls. Since I am going to use ASP.Net application, I need FlickrNet.dll. See the screenshot of all the dlls, and there is a help file available in the download (.chm) for your reference. Once you have the dll, you need to use Flickr API from your website. I assume you have a flicker account and you are familiar with Flicker services. Arrange your photos using Sets in Flickr In flicker, you can define sets and add your uploaded photos to sets. You can compare set to photo album. A set is a logical collection of photos, which is an excellent option for you to categorize your photos. Typically you will have a number of sets each set having few photos. You can write application that brings photos from sets to your website. For the purpose of this article I already created a set Flickr and added some photos to it. Once you logged in to Flickr, you can see the Sets under the Menu. In the Sets page, you will see all the sets you have created. As you notice, you can see certain sample images I have uploaded just to test the functionality. Though I wish I couldn’t create good photos so please bear with me. I have created 2 photo sets named Blue Album and Red Album. Click on the image for the set, will take you to the corresponding set page. In the set “Red Album” there are 4 photos and the set has a unique ID (highlighted in the URL). You can simply retrieve the photos with the set id from your application. In this article I am going to retrieve the images from Red album in my ASP.Net page. For that First I need to setup FlickrAPI for my usage. Configure Flickr API Key As I mentioned, we are going to use Flickr API to retrieve the photos stored in Flickr. In order to get access to Flickr API, you need an API key. To create an API key, navigate to the URL http://www.flickr.com/services/apps/create/ Click on Request an API key link, now you need to tell Flickr whether your application in commercial or non-commercial. I have selected a non-commercial key. Now you need to enter certain information about your application. Once you enter the details, Click on the submit button. Now Flickr will create the API key for your application. Generating non-commercial API key is very easy, in couple of steps the key will be generated and you can use the key in your application immediately. ASP.Net application for retrieving photos Now we need write an ASP.Net application that display pictures from Flickr. Create an empty web application (I named this as FlickerIntegration) and add a reference to FlickerNet.dll. Add a web form page to the application where you will retrieve and display photos(I have named this as Gallery.aspx). After doing all these, the solution explorer will look similar to following. I have used the below code in the Gallery.aspx page. The output for the above code is as follows. I am going to explain the code line by line here. First it is adding a reference to the FlickrNet namespace. using FlickrNet; Then create a Flickr object by using your API key. Flickr f = new Flickr("<yourAPIKey>"); Now when you retrieve photos, you can decide what all fields you need to retrieve from Flickr. Every photo in Flickr contains lots of information. Retrieving all will affect the performance. For the demonstration purpose, I have retrieved all the available fields as follows. PhotoSearchExtras.All But if you want to specify the fields you can use logical OR operator(|). For e.g. the following statement will retrieve owner name and date taken. PhotoSearchExtras extraInfo = PhotoSearchExtras.OwnerName | PhotoSearchExtras.DateTaken; Then retrieve all the photos from a photo set using PhotoSetsGetPhotos method. I have passed the PhotoSearchExtras object created earlier. PhotosetPhotoCollection photos = f.PhotosetsGetPhotos("72157629872940852", extraInfo); The PhotoSetsGetPhotos method will return a collection of Photo objects. You can just navigate through the collection using a foreach statement. foreach (Photo p in photos) {     //access each photo properties } Photo class have lot of properties that map with the properties from Flickr. The chm documentation comes along with the CodePlex download is a great asset for you to understand the fields. In the above code I just used the following p.LargeUrl – retrieves the large image url for the photo. p.ThumbnailUrl – retrieves the thumbnail url for the photo p.Title – retrieves the Title of the photo p.DateUploaded – retrieves the date of upload Visual Studio intellisense will give you all properties, so it is easy, you can just try with Visual Studio intellisense to find the right properties you are looking for. Most of hem are self-explanatory. So you can try retrieving the required properties. In the above code, I just pushed the photos to the page. In real time you can use the retrieved photos along with JQuery libraries to create animated photo galleries, slideshows etc. Configuration and Troubleshooting If you get access denied error while executing the code, you need to disable the caching in Flickr API. FlickrNet cache the photos to your local disk when retrieved. You can specify a cache folder where the application need write permission. You can specify the Cache folder in the code as follows. Flickr.CacheLocation = Server.MapPath("./FlickerCache/"); If the application doesn’t have have write permission to the cache folder, the application will throw access denied error. If you cannot give write permission to the cache folder, then you must disable the caching. You can do this from code as follows. Flickr.CacheDisabled = true; Disabling cache will have an impact on the performance. Take care! Also you can define the Flickr settings in web.config file.You can find the documentation here. http://flickrnet.codeplex.com/wikipage?title=ExampleConfigFile&ProjectName=flickrnet Flickr is a great place for storing and sharing photos. The API access allows developers to do seamless integration with the photos uploaded on Flickr.

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• Our Favorites: Geo Mobile Web Powered by Google Maps

  Social networks came into existence thanks to our instinctive need for sharing. Facebook grew out of college campuses by allowing students to share photos or "faces", while Twitter...

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• PeopleSoft Upgrades, Fusion, & BI for Leading European PeopleSoft Applications Customers

  - by Mark Rosenberg

  With so many industry-leading services firms around the globe managing their businesses with PeopleSoft, it’s always an adventure setting up times and meetings for us to keep in touch with them, especially those outside of North America who often do not get to join us at Oracle OpenWorld. Fortunately, during the first two weeks of May, Nigel Woodland (Oracle’s Service Industries Director for the EMEA region) and I successfully blocked off our calendars to visit seven different customers spanning four countries in Western Europe. We met executives and leaders at four Staffing industry firms, two Professional Services firms that engage in consulting and auditing, and a Financial Services firm. As we shared the latest information regarding product capabilities and plans, we also gained valuable insight into the hot technology topics facing these businesses. What we heard was both informative and inspiring, and I suspect other Oracle PeopleSoft applications customers can benefit from one or more of the following observations from our trip. Great IT Plans Get Executed When You Respect the Users Each of our visits followed roughly the same pattern. After introductions, Nigel outlined Oracle’s product and technology strategy, including a discussion of how we at Oracle invest in each layer of the “technology stack” to provide customers with unprecedented business management capabilities and choice. Then, I provided the specifics of the PeopleSoft product line’s investment strategy, detailing the dramatic number of rich usability and functionality enhancements added to release 9.1 since its general availability in 2009 and the game-changing capabilities slated for 9.2. What was most exciting about each of these discussions was that shortly after my talking about what customers can do with release 9.1 right now to drive up user productivity and satisfaction, I saw the wheels turning in the minds of our audiences. Business analyst and end user-configurable tools and technologies, such as WorkCenters and the Related Action Framework, that provide the ability to tailor a “central command center” to the exact needs of each recruiter, biller, and every other role in the organization were exactly what each of our customers had been looking for. Every one of our audiences agreed that these tools which demonstrate a respect for the user would finally help IT pole vault over the wall of resistance that users had often raised in the past. With these new user-focused capabilities, IT is positioned to definitively partner with the business, instead of drag the business along, to unlock the value of their investment in PeopleSoft. This topic of respecting the user emerged during our very first visit, which was at Vital Services Group at their Head Office “The Mill” in Manchester, England. (If you are a student of architecture and are ever in Manchester, you should stop in to see this amazingly renovated old mill building.) I had just finished explaining our PeopleSoft 9.2 roadmap, and Mike Code, PeopleSoft Systems Manager for this innovative staffing company, said, “Mark, the new features you’ve shown us in 9.1/9.2 are very relevant to our business. As we forge ahead with the 9.1 upgrade, the ability to configure a targeted user interface with WorkCenters, Related Actions, Pivot Grids, and Alerts will enable us to satisfy the business that this upgrade is for them and will deliver tangible benefits. In fact, you’ve highlighted that we need to start talking to the business to keep up the momentum to start reviewing the 9.2 upgrade after we get to 9.1, because as much as 9.1 and PeopleTools 8.52 offers, what you’ve shown us for 9.2 is what we’ve envisioned was ultimately possible with our investment in PeopleSoft applications.” We also received valuable feedback about our investment for the Staffing industry when we visited with Hans Wanders, CIO of Randstad (the second largest Staffing company in the world) in the Netherlands. After our visit, Hans noted, “It was very interesting to see how the PeopleSoft applications have developed. I was truly impressed by many of the new developments.” Hans and Mike, sincere thanks for the validation that our team’s hard work and dedication to “respecting the users” is worth the effort! Co-existence of PeopleSoft and Fusion Applications Just Makes Sense As a “product person,” one of the most rewarding things about visiting customers is that they actually want to talk to me. Sometimes, they want to discuss a product area that we need to enhance; other times, they are interested in learning how to extract more value from their applications; and still others, they want to tell me how they are using the applications to drive real value for the business. During this trip, I was very pleased to hear that several of our customers not only thought the co-existence of Fusion applications alongside PeopleSoft applications made sense in theory, but also that they were aggressively looking at how to deploy one or more Fusion applications alongside their PeopleSoft HCM and FSCM applications. The most common deployment plan in the works by three of the organizations is to upgrade to PeopleSoft 9.1 or 9.2, and then adopt one of the new Fusion HCM applications, such as Fusion Performance Management or the full suite of  Fusion Talent Management. For example, during an applications upgrade planning discussion with the staffing company Hays plc., Mark Thomas, who is Hays’ UK IT Director, commented, “We are very excited about where we can go with the latest versions of the PeopleSoft applications in conjunction with Fusion Talent Management.” Needless to say, this news was very encouraging, because it reiterated that our applications investment strategy makes good business sense for our customers. Next Generation Business Intelligence Is the Key to the Future The third, and perhaps most exciting, lesson I learned during this journey is that our audiences already know that the latest generation of Business Intelligence technologies will be the “secret sauce” for organizations to transform business in radical ways. While a number of the organizations we visited on the trip have deployed or are deploying Oracle Business Intelligence Enterprise Edition and the associated analytics applications to provide dashboards of easy-to-understand, user-configurable metrics that help optimize business performance according to current operating procedures, what’s most exciting to them is being able to use Business Intelligence to change the way an organization does business, grows revenue, and makes a profit. In particular, several executives we met asked whether we can help them minimize the need to have perfectly structured data and at the same time generate analytics that improve order fulfillment decision-making. To them, the path to future growth lies in having the ability to analyze unstructured data rapidly and intuitively and leveraging technology’s ability to detect patterns that a human cannot reasonably be expected to see. For illustrative purposes, here is a good example of a business problem where analyzing a combination of structured and unstructured data can produce better results. If you have a resource manager trying to decide which person would be the best fit for an assignment in terms of ensuring (a) client satisfaction, (b) the individual’s satisfaction with the work, (c) least travel distance, and (d) highest margin, you traditionally compare resource qualifications to assignment needs, calculate margins on past work with the client, and measure distances. To perform these comparisons, you are likely to need the organization to have profiles setup, people ranked against profiles, margin targets setup, margins measured, distances setup, distances measured, and more. As you can imagine, this requires organizations to plan and implement data setup, capture, and quality management initiatives to ensure that dependable information is available to support resourcing analysis and decisions. In the fast-paced, tight-budget world in which most organizations operate today, the effort and discipline required to maintain high-quality, structured data like those described in the above example are certainly not desirable and in some cases are not feasible. You can imagine how intrigued our audiences were when I informed them that we are ready to help them analyze volumes of unstructured data, detect trends, and produce recommendations. Our discussions delved into examples of how the firms could leverage Oracle’s Secure Enterprise Search and Endeca technologies to keyword search against, compare, and learn from unstructured resource and assignment data. We also considered examples of how they could employ Oracle Real-Time Decisions to generate statistically significant recommendations based on similar resourcing scenarios that have produced the desired satisfaction and profit margin results. --- Although I had almost no time for sight-seeing during this trip to Europe, I have to say that it may have been one of the most energizing and engaging trips of my career. Showing these dedicated customers how they can give every user a uniquely tailored set of tools and address business problems in ways that have to date been impossible made the journey across the Atlantic more than worth it. If any of these three topics intrigue you, I’d recommend you contact your Oracle applications representative to arrange for more detailed discussions with the appropriate members of our organization.

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• Gartner Places Oracle in Leaders Quadrant for CRM Customer Service Contact Centers

  - by andrea.mulder

  Through 2013, four major initiatives will dominate overall customer service strategies: Tying together service interaction channels Integrating social CRM capabilities Analyzing the customer experience Apply business rules and knowledge in real time Gartner's Magic Quadrant for CRM Customer Service Contact Centers positions Oracle's Siebel CRM in the leaders quadrant.

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• Life Technologies: Making Life Easier to Manage

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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• The Perils of a Web 2.0 Transition on Your Business Processes

  When technology goes through a major phase change, many things can and will go wrong. It happened in the 1990s when enterprises first built web sites, and it's happening today with Facebook and other social networking sites. Enter the conundrum of being simultaneously protective and progressive.

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• Oracle WebCenter: The Best of the Best

  - by kellsey.ruppel(at)oracle.com

  You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  Last week, we provided an overview of Oracle WebCenter, and this week, we'll focus on Convergence and how the new release of Oracle WebCenter is the Best of the Best..Our development team has been working very hard to bring all the best capabilities from each of the existing portal products into one modern user experience platform that provides a robust foundation for moving customers into the future.  Each of the development teams still maintain their existing products to support the current customers,  but they've been tasked with converging their unique best of breed features into the new WebCenter release so that it will meet the broadest set of use cases possible. For example, we've taken the fastest and most scalable portlet engine in the industry with Oracle WebLogic Portal, integrated it within WebCenter, and improved performance further, to deliver even more performance for our customers.  In addition, we've focused on extending the reach of all the different user experience resources so that customers can deliver robust capabilities into their existing portals, applications, composite applications, dashboards, mobile applications, really any channel that requires information.  And finally, we've combined a whole set of community and multi-site capabilities leveraging the pioneering capabilities of Plumtree portal directly into the new WebCenter release.  While at the same time we've built and delivered the new WebCenter release, we've also provided new feature releases of all the existing products.  In this way, customers can continue to gain value out of their existing investments while at the same time have the smoothest path to upgrading to the new WebCenter release. With the new WebCenter release, we are delivering a converged platform to address all portal requirements that have been delivered by different point products in our portal portfolio in the past. Additionally, this release delivers the most modern user experience that goes well beyond the experience the other portal products provided. This is because the new WebCenter release has been built from the ground up with modern technologies around rich clients, SOA, and customizations compared with other portal products whose architecture has been adapted to add capabilities like AJAX, personalization, and social computing.The new WebCenter release addresses the broadest set of use cases using single product set and single architecture spanning extranet sites to social communities. It helps customers manage, maintain and develop one technology set, but leverage it throughout their organization whether it's embedded in an application or a new destination for improved customer and employee productivity. Additionally, the new release of WebCenter leverages the best and most performant features of all the existing portfolio products to deliver the fastest and most scalable portal platform.  Most importantly, it supports the broadest development models spanning from J2EE/Java to HTML/REST to .NET.Keep checking back this week as we provide additional resources and information on how the new release of Oracle WebCenter is the Best of the Best - converging all the best capabilities from each of the existing portal products into one modern user experience platform.

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• Product Development Investment: A Measure of Vendor Performance

  - by Jim Mcglothlin

  The relationship between a large, complex organization and its key suppliers of information technology is normally more than just "strategic". Expectations about the duration of the relationship typically exceed 20 years. Enterprise applications and technology infrastructure are not expected to be changed out like petunias. So how would you rate the due diligence processes as performed in Higher Education when selecting critical, transformational information technology? My observation: I see a lot of effort put into elaborate demonstration of basic software functionality. I see a lot of attention paid to the cost element of technology acquisition, including the contracted cost of implementation consulting services. But the factor that receives only cursory analysis and due diligence is long-term performance--the ability of a vendor to grow, expand, and develop, and bring its customers along with it. So what should you look for in a long-term IT supplier? Oracle has a public track record for product development. The annual investment has been on a run rate of almost $3 Billion organic product development. Oracle's well-publicized acquisitions and mergers have been supplemental to its R&D. This is important for Higher Education. Another meaningful way to evaluate a company is to look at the tangible track record of enhancement. Consider the Oracle-PeopleSoft enterprise business platform since acquired by Oracle 6 years ago: Product or Technology Enhancement Customer or User Impact Service Oriented Architecture (SOA) 300+ new web services delivered in versions 9.0 & 9.1 provide flexibility, so that customers can integrate PeopleSoft with other applications. Campus Solutions has added Admissions and Constituent Web Services. Constituent Relationship Management PeopleSoft CRM 9.1 for Higher Education introduced new process flows for student recruiting and retention to support "Student Success" initiatives. A 360 view of the constituent is now delivered, and the concept of a single-stop Student Services Center is now in CRM 9.1 with tight integration to PeopleSoft Campus Solutions. Human Capital Management Contract Pay for Education, with flexibility for configuration and calculation, has been extended in HCM 9.1. New chartfield integration among Project Costing - Time & Labor - Payroll to serve the labor distribution requirements for Grants / Sponsored Research. Talent Management PeopleSoft 9.0 and 9.1 feature an integrated talent management approach centered on definitions in "Profile Manager", with all new usability improvements. Internal and external candidate pools, and the entire recruitment process, are driven by delivered configurable selection and on-boarding processes. Interview scheduling, and online job offers are newly delivered processes. Performance Management PeopleSoft HCM ePerformance 9.1 will include significant new functionality designed to help organizations more effectively align business objectives with employee goals. Using an Organization Chart view, your business goals can flow down to become tangible objectives per employee. Succession Planning / Workforce Development New in HCM 9.0, enhanced in 9.1, is a planning capability for regular or unusual (major organizational change) succession of internal or external candidates. PeopleSoft supports employee-based career planning, which ultimately increases the integrity of the succession planning process (identify their career needs, plans, preferences, and interests). Dashboards / Oracle Business Intelligence Application Suite Oracle Human Resources Analytics provides the workforce information foundation that integrates data from HR functional areas and Finance. Oracle Human Resources Analytics delivers 9 dashboards and over 200 reports. Provide your HR professionals and front-line managers the tools to analyze workforce staffing, retention, productivity, to better source high-quality applicants, and to reduce absence costs. Multi-year Planning and Commitment Control External funding sources, especially Grants, require a multi-year encumbrance business process. PeopleSoft HCM 9.1 adds multi-year funding and commitment control, including budget checking. The newly designed Real Time Budget Checking will provide the customer with an updated snapshot of their budget and encumbrances at any given time. Position Budgeting with Hyperion Hyperion Planning world-class products now include delivered integration to PeopleSoft HCM. Position Budgeting is available in the new Public Sector Planning module of Hyperion. Web 2.0 features for the latest in usability PeopleSoft 9.1 features a contemporary internet user experience: Partial-page refreshing Drag and drop pagelets New menu structure Navigation pagelets Modal popup message windows Favorites & recently used links Type-ahead Drag and drop grid columns, pop-out grids Portal Workspaces Enterprise 2.0 for your collaborative web communities, using new content management, along with Wikis, blogs, and discussion forums in PeopleSoft Portal 9.1. PeopleTools enhanced by Oracle Fusion Middleware Standards-based tools have been added to the PeopleTools application infrastructure: BI (XML) Publisher, Java tools. Certified for use with PeopleSoft: Oracle Business Intelligence (OBIEE), Oracle Enterprise Manager, Oracle Weblogic Server, Oracle SOA Suite. Hosting for PeopleSoft applications A solid new deployment option: Oracle On Demand remote hosting center for high scalability, security, and continuity of operations. Business Process Outsourcing (BPO) for HCM / Payroll functions Partnership with AT&T provides hosting of HR/Payroll application along with payroll business process operations, and subscription-based service fees (SaaS). AT&T BPO full service includes pay sheet processing, bank and 3rd party file transfer, payroll tax handling, etc. Continuous Delivery Model Feature Packs provide faster time-to-benefit; new features become available in PeopleSoft 9.1 (or Campus Solutions 9.0) without need to perform upgrade. Golden person data model across all campus applications Oracle Higher Education Constituent Hub provides synchronization and data governance of person data across any application, e.g. HR/ Payroll, Student Information System, Housing, Emergency Contact, LMS, CRM. Oracle's aggressive enhancement plans within the "Applications Unlimited" program continue, as new functionality is under development for a new version of a PeopleSoft release planned for 2012. Meanwhile, new capabilities are planned on an annual basis in Feature Packs. PeopleSoft just delivered the HCM 2010 Feature Pack and another is planned for 2011. In February we plan to have over 100 customers from our Customer Advisory Boards at our PeopleSoft Development Center in California to review designs for all of these releases. For those of you near New York City The investment and progressive development story described above is the subject of an Oracle road show event on February 9, 2011. Charting Your Course with Oracle Applications is a global event series designed to help business and IT executives assess the impact of new inflection points on their business and applications roadmap: changing workforces, shifting customer and constituent bases, and increased volatility. Learn how innovations ranging from new deployment models like cloud computing to the introduction of social applications and smart devices are delivering results across all areas of business and industry. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

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• Bunny Inc. – Episode 1. Mr. CIO meets Mr. Executive Manager

  - by kellsey.ruppel(at)oracle.com

  To make accurate and timely business decisions, executive managers are constantly in need of valuable information that is often hidden in old-style traditional systems. What can Mr. CIO come up with to help make Mr. Executive Manager's job easier at Bunny Inc.? Take a look and discover how you too can make informed business decisions by combining back-office systems with social media. Bunny Inc. -- Episode 1. Mr. CIO meets Mr. Executive ManagerTechnorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, e20bunnies

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• Customer Experience Online Forum

  - by Christie Flanagan

  Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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• What will be important in Training in 2011?

  - by anders.northeved

    Now that we have started a new year I would like to give you a list of topics I think we will be discussing in training and learning in 2011. Some of the areas we have discussed earlier will still be just as important in 2011: Time-to-knowledge Still one of the most important issues for the training department. Internal content production Related to time-to-knowledge. How do we convert internal knowledge to a format that can be used for teaching others? LMS integration How do we get our existing LMS fully integrated with our other ERP modules like HCM, Order Management, Finance, Payroll etc. Some areas have been discussed before, but we’ll focus more on these in 2011: Combining internal and external training A majority of training departments use a combination of external and internal training. Having the right mix is vital for the quality and efficiency for most training organizations. Certification More rules and regulations means managing all employee certifications is more important than ever. Evolving trends in 2011: Social Learning We have been talking about this for a long time, but 2011 will be the year where we will start using it for real (OK, I also said so last year – but this year I’m right…). Real-life use of SCORM 2004 Again a topic we have talked about for a long time, but we are now actually starting to use it to give learners a better e-learning experience. How do we engage and delight the learner? e-learning makes economical sense, it can be easy to understand, it is convenient – but how do we make it more engaging and delight our learners? How to include more types of training in LMS One of the main focus area of 2011 will be how to manage and measure mobile learning , on-the-job-training and other forms of training in the LMS. Mobile Learning With the ever growing use of smart phones mobile learning will be THE hot topic of 2011 in the training world. New topics we will begin discussing in 2011: What is beyond web 2.0 and social learning? - could it be content verification and personal accreditation? Why gaming will not be the silver bullet for all types of e-learning Many people believe gaming can be used for any kind of training, but the creation is too expensive and time consuming for most applications. Do you agree with these predictions? What are your own predictions? Let me see your comments! (photo: © Marti, photoxpress.com)

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• Are You Afraid of Each Other? Study Shows CMO’s/CIO’s Missing Benefits of Collaboration

  - by Mike Stiles

  Remember that person in school you spent months being too scared to talk to?  Then when you finally did, it led to a wonderful friendship…if not something more. New research from Oracle, Social Media Today and Leader Networks shows marketing and IT need to get over whatever’s holding them back and start reaping the benefits of collaboration. Back in the old days of just a few years ago, marketing could stay on their side of the building, IT could stay on their side of the building, and both could refer to the other as “those guys.” Today, the structure of organizations is shifting from islands to “us,” one integrated body where each part knows what the other parts are doing, and all parts work together in accomplishing job one…a winning customer experience. Ignore that, and you start losing. Give your reluctance to change priority over the benefits of new collaborations, and you start losing. You’re either working together and accelerating forward or getting in the way of each other’s separate agendas and grinding down…much to your competitors’ delight. The study reveals a basic current truth: those who are collaborating in marketing and IT report being more effective, however less than 1/3 report collaborating even “frequently.” In other words, this is obviously a good thing, so we’d better not do it. Smart. The white paper, “Socially Driven Collaboration,” set out to explore how today’s always-changing digital, social and mobile landscape is forcing change across the enterprise, whether it’s welcomed or not. Part of what it found is marketing and IT leaders are not unaware of what’s going on and see their roles evolving. And both know the ability to collaborate more effectively now exists. And of those who are collaborating, over 2/3 say they’re “more effective” professionally because of it. Yet even if you don’t want to take the Oracle study’s word for it, an August 2013 Accenture study of 400 senior marketing and 250 IT executives revealed only 10% think CMO/CIO collaboration is at the right level. There’s a lot of room for improvement here, and not just around people. Collaboration is also being called for across processes and technologies. Business benefits of such collaboration cited in the Oracle study include stronger marketing messages, faster speed-to-market, greater product adoption, faster discovery of product and service shortcomings, and reduction in project costs. Those are the benefits you will cheat yourself out of by keeping “those guys” at arm’s length and continuing to try to function in traditional roles while modern business and the consumer is changing around you. “Intelligence is the ability to adapt to change.” –Stephen Hawking @mikestilesPhoto: istockphoto

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