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• USB device not accepting address

  - by Mike Williamson

  I have a series of machines that I am building for work that have usb card readers. When I boot them I get a long series of messages: ... [ 2347.768419] hub 1-6:1.0: unable to enumerate USB device on port 6 [ 2347.968178] usb 1-6.6: new full-speed USB device number 10 using ehci_hcd [ 2352.552020] usb 1-6.6: device not accepting address 10, error -32 [ 2352.568421] hub 1-6:1.0: unable to enumerate USB device on port 6 [ 2352.768179] usb 1-6.6: new full-speed USB device number 12 using ehci_hcd [ 2357.352033] usb 1-6.6: device not accepting address 12, error -32 ... On some older machines this only takes a few attempts before the card reader finally accepts an address, while on newer machines it can take many minutes. Changing hardware is not an option and plugging the usb card reader into a different port is only an option for the older manchines. This was a problem under 11.04 and I am now running the 12.04 beta and its still happening. Is there something I can do in the software (a udev rule perhaps?) that would fix this? Any advice appreciated. I'm happy to provide more details if you need them.

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• Advanced Analytics Oracle Data Mining - NEW 2-Day Training Course

  - by Mike.Hallett(at)Oracle-BI&EPM

  A NEW 2-Day Oracle University (OU) Instructor Led Course on Oracle Data Mining has been developed for partners and customers to learn more about data mining, predictive analytics and knowledge discovery inside the Oracle Database. Oracle Data Mining, provides data mining algorithms that run native for high performance in-database model building and model deployment. This OU course is a great way to learn the advantages and benefits of "big data analytics"; mining data, building and deploying "predictive analytics" all inside the Oracle Database and to work with OBI. To register for a class, click here, then click on View Schedule to see the latest scheduled classes and/or submit your information expressing interest in attending a class.

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• Price Drop for Processor based License on Exalytics

  - by Mike.Hallett(at)Oracle-BI&EPM

  ·       33% reduction in the list `per processor` license pricing for the Oracle BI Foundation Suite ·       New capacity-based licensing which allows customers to think big & start small, significantly lowering the entry price point for an Exalytics. Oracle BI Software List Price changes In response to new powerful platforms like the in-memory Oracle Exalytics with 40 cpu cores (counted under Oracle pricing policy as 20 “processors”), the list price of “Oracle BI Foundation Suite” (BIFS) is reduced by 33% from $450K per processor to $300K per processor. Capacity-based licensing on Exalytics (Trusted Partitions) “Capacity-based pricing” for the BIFS, Endeca, Essbase and Times Ten for Exalytics software is now available for Exalytics systems. This is delivered using “Oracle VM” (OVM).  We still ship a full Exalytics machine to all customers, but they may choose to only use and license a subset of the processors installed in the machine.   Customers can license Exalytics software in units of 5 “processors”: 5, 10, 15 or the full capacity 20.   As the customer’s implementation and workload increases, it is a simple matter to license additional processors and, using OVM, make them available to the BI or EPM application. Endeca Information Discovery now available on Exalytics Oracle has also announced the certification of “Oracle Endeca Information Discovery” (EID) on the Exalytics machine.    EID can be licensed alone or in combination with the BIFS & Times Ten for an Exalytics stack, and also participates in the capacity based pricing outlined above.   The Exalytics hardware is the perfect platform for EID, and provides superb power and performance for this in-memory hybrid text-search-analytics.   For more information : Oracle Price lists Oracle Partitioning Policy Discussion by Mark Rittman (Rittman Mead Consulting ltd.) on Oracle Trusted Partitions for Oracle Engineered Systems, Oracle Exalytics and Updated BI Foundation Pricing.

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• Clock is Ticking for OBI 10g Supported Customers to move to OBI 11g

  - by Mike.Hallett(at)Oracle-BI&EPM

  Now is a perfect time for Partners to approach existing OBI 10g customers, to encourage and help them to upgrade to all the great new features in the current OBI v 11g; including the ability to go Mobile, to be in-memory on Exalytics, and to get tighter integration with Hyperion applications, Strategic Scorecards and Essbase. Oracle Lifetime Support Policy for Oracle BI Suite, version 10gR3, will end ‘normal’ support in July 2013. The final point release of Oracle Business Intelligence EE & Publisher 10gR3 was 10.1.3.4.x, which was generally available from July 2008 and will end “Premier Support” in July 2013.  From this time, customers may purchase “Extended Support” until July 2015, and from then “Sustaining Support”  indefinitely. For more information : Upgrade to Oracle Business Intelligence Enterprise Edition 11g, article on Technet Planning to Upgrade from Oracle BI 10g to BI 11g ?, at docs.oracle.com Oracle Business Intelligence Enterprise Edition 11g Oracle Lifetime Support Policy

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• Mobile Deals: the Consumer Wants You in Their Pocket

  - by Mike Stiles

  Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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• Pitching My Software-Should I Get a Patent? [closed]

  - by Mike

  This Thursday I will be filming for a Canadian TV Show where I will be pitching my software to 5 Canadian Millionaires to invest in. The software is ridiculously basic but it is for sports teams, specifically football and basketball teams. (The show won't air till September) I made this in Adobe Flash using Actionscript. I have been selling the software to sports teams in the USA mostly including University Teams for $20. I have only sold 32 copies ($640), but I don't advertise, I just write articles on the subject. Now my question is this: I have no patent on this software since I have been doing this casually. Is it a bad idea to go onto this TV show and ask them for money for a software patent? Or should I be asking money for marketing/other things? Note: I also have no idea how much I should ask for. I know absolutely nothing about software patents but if it matters no other software exists that does this exact thing (however it could be easily duplicated).

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• Demonstration Image BIC2G for Partners (OBI, Exalytics, BI-Apps, and EPM)

  - by Mike.Hallett(at)Oracle-BI&EPM

  There is now available the new version of the VirtualBox Demonstration Image, "BIC2g 2012-10" for Partners; including support for OBI, Exalytics, BI Applications, and EPM Hyperion applications. This is a demonstration, training and POV image that contains BI/Exalytics, BI Applications, and EPM product (software). It was originally developed to support internal Oracle Exalytics training, and has been expanded to include BI Applications. It is an OVA virtual appliance that can be imported into VirtualBox. Details can be found in the BIC2g Partner Edition Exalytics Readme and BIC2g Partner Edition Deployment Guide, and it can be downloaded from the Partner FTP site at /static/BIC2G (see BI Solutions Engineering Partner Portal for connection information and further detail on Demonstration Images for Partners).

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• Frustrated with MythTV 0.26

  - by Mike

  I've been using MythTV for a while now. Until a hardware crash I had a 0.25 box running without problems. Had to get new hardware and am now in the process of setting up 0.26. Every time I pick a menu option, it hangs for 1 minute. Every time I try to start the backend, same thing. I pick a new theme in the frontend, but it never gets used. I try to test audio, but all I get is static (from the proper channels though). I've setup the storage groups in the backend and put a video in /storage/videos but the front end won't see it when I scan for changes. I make changes in the front end configuration and they don't get saved (or get lost randomly 2-3 reloads later). Obviously there is something I am doing catastrophically wrong, but I have no idea what. Are the storage groups not working yet? Maybe I need to delete all the storage group entries and just use the front end override to set the path? I'm currently using lvm across 3 hard disks, and this has worked well for me in the past. I'd like to use storage groups, but frankly I don't see them working yet at all - especially not for videos (which is what we watch 99% of the time). Anyone have any suggestions for me to try before I just call 0.26 bad names and wipe the system?

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• Consolidating multiple domain names

  - by Mike

  I have a client that has three separately hosted copies of their website, each on a separate domain name. The websites are all essentially the same, bar a few discrepancies caused by badly managed updates in the past. I will soon be launching a completely new website for them, at which point, all three domain names are to resolve to the same web server. One domain name will become the default domain name that they refer to in all their literature, and the other two will simply be used as catch-alls for old links, bookmarks, and so on. I would like to know what people consider the best route to achieve this. My plan so far is: Get the new site up and running on the new webserver. Change the relevant A record of the default domain name to point to the new webserver. a) Keep the existing hosting accounts in operation. Create a list of 301 redirects from old page names on the old site to new page names on the new site. or b) Configure CNAME records for the non-default domain names, each pointing to the new webserver. Create a list of 301 redirects on the new site that redirect from old page names to new page names. If my understanding is correct, 3a will help to maintain whatever search engine rankings the sites already have (I know it's not going to be perfect), while at the same time informing search engines that the old domain names are no longer in use. What's a good approach to take here?

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• Forking project on Github etiquette

  - by Mike Wills

  There is a project on Github that I mostly like and want to use. There are a few things I want to do differently/remove that doesn't make sense for what I want/need. Also I want to add a few things as well. As I understand it, I should fork the project and I can make whatever changes I want and push back to my fork. From there, I also want to occasionally pull into my fork the changes from the original project so I get the latest bug fixes/features. Am I off-base of how I think it should work? How would bring in the changes from the original project?

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• How to install "libgtk1.2" on Ubuntu 12.04/64bit?

  - by Mike Redford

  Is there any way to install "libgtk1.2" on Ubuntu 12.04, please? I try to install that in terminal : sudo apt-add-repository ppa:adamkoczur/gtk1.2 sudo apt-get update sudo apt-get install libgtk1.2 Output : Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package libgtk1.2 E: Couldn't find any package by regex 'libgtk1.2' any suggestion ?

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• Oracle Database In-Memory

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE Larry Ellison unveiled the next major milestone in database technology, Oracle Database In-Memory, on June 10, 2014. Oracle Database In-Memory will be generally available in July 2014 and can be used with all hardware platforms on which Oracle Database 12c is supported. This option will accelerate database performance by orders of magnitude for analytics, data warehousing, and reporting while also speeding up online transaction processing (OLTP). It allows any existing Oracle Database-compatible application to automatically and transparently take advantage of columnar in-memory processing, without additional programming or application changes. Benefits Fast ad-hoc analytics without the need to pre-create indexes Completely transparent to existing applications Faster mixed workload OLTP No database size limit Industrial strength availability and security Robustness and maturity of Oracle Database 12c To find out more see Oracle Database In-Memory Comment from Rittman Mead on Oracle In-Memory Option Launch  ... and I will let you know how this unfolds in regards to advantages for OBI11g and Exalytics and Big Data over the coming months. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• New Oracle BI Mobile Demonstration and SampleApp V305 on OTN

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 There is a new version of the Oracle BI Mobile HD app for iPhones and iPad. So download / update your App now. Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Then we have also changed the public server for hosting the Oracle BI Mobile Demonstration. This server image is based on the standard OBIEE 11.1.1.7 Sample Application (V305) which you can also download as a VirtualBox Image (this is a turnkey virtual environment with full SampleAppV305 preconfigured) from OTN here.   When your App is on your iPad, go into the “Settings” and “Add Server” to fill in the host location and access details as shown below: · Host = slc02ojq.oracle.com · Port = 7780 · Username = Prodney · Password = Admin123 · Note: SSL and SSO = OFF This same SampleApp V305 Demonstration server can also be accessed from your PC browser @ http://slc02ojq.oracle.com:7780/analytics. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Partner Training for Oracle Business Intelligence Applications 4-Day Bootcamp

  - by Mike.Hallett(at)Oracle-BI&EPM

  Partners 4-Day training from 15th - 18th October 2012, at Oracle Reading (UK) The Oracle Business Intelligence Applications provide pre-built Operational BI solutions for eBusiness Suite, Peoplesoft, Siebel, JDE and SAP; offering out-of-the-box integration. This FREE for Partners 4-Day training will provide attendees with an in-depth working understanding of the architecture, the technical and the functional content of the Oracle Business Intelligence Applications, whilst also providing an understanding of their installation, configuration and extension. The course will cover the following topics: Overview of Oracle Business Intelligence Applications Oracle BI Applications Fundamentals and Features Configuring BI Applications for Oracle E-Business Suite Understanding BI Applications Architecture Fundamentals of BI Applications Security   REGISTER HERE NOW    (acceptance is subject to availability and your place will be confirmed within two weeks: for help see the Partner Registration Guide) Location: Bray Room, at Oracle Corporation UK Ltd Oracle Parkway Thames Valley Park Reading, Berkshire RG6 1RA 15th - 18th October 2012, 4-Days :  9:30 am – 5:00 pm BST Audience The seminar is aimed at BI Consultants and Implementation Consultants within Oracle's Gold and Platinum Partners. Good understanding of basic data warehousing concepts Hands on experience in Oracle Business Intelligence Enterprise Edition Hands on experience in Informatica Some understanding of  Oracle BI Applications is required (See Sales & Technical Tutorials for OBI, BI-Apps and Hyperion EPM)  Good understanding of any of the following Oracle EBS modules: General Ledger, Accounts Receivables, Accounts Payables Please note that attendees are required to bring a laptop: 4GB RAM Windows 64 bits 80GB free space in Hard drive or External Device CPU Core 2 Duo or Higher Windows 7, Windows XP, Windows 2003 NOT ALLOWED with Windows Vista An Administrator User For more information please contact [email protected].

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• Still seats available in Athens and Istanbul

  - by Mike Dietrich

  Just if you'll have the chance to come to our Upgrade Workshopsin Greece and Turkey next week we'll still have some seats available for you. Just follow the registration links: Athens, Greece - Tuesday, 15-JUN-2010 Istanbul, Turkey - Wednesday 16-JUN-2010 Hope to see you there!!

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• T-SQL Tuesday #006 Round-up!

  - by Mike C

  T-SQL Tuesday this month was all about LOB (large object) data. Thanks to all the great bloggers out there who participated! The participants this month posted some very impressive articles with information running the gamut from Reporting Services to SQL Server spatial data types to BLOB-handling in SSIS. One thing I noticed immediately was a trend toward articles about spatial data (SQL Server 2008 Geography and Geometry data types, a very fun topic to explore if you haven’t played around with...(read more)

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• Moving from C# to Java [closed]

  - by Mike

  I worked over 5 years as C# software developer, but last time I often think, should I learn Java platform (especially Java EE)? On job sites I see that there are much more Java jobs than .NET (financial, corporate sector) and Java salaries 20-25% higher than C#. But on the opposite side I see that job count trend for C# is growing last 7 years, but Java job trend is nearly constant. Is this fact a sign that soon situation will change and C# job became more profitable? I will be grateful for any advice or your opinion! Thank you.

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• Too many heap subpools might break the upgrade

  - by Mike Dietrich

  Recently one of our new upcoming Oracle Database 11.2 reference customers did upgrade their production database - a huge EBS system - from Oracle 9.2.0.8 to Oracle Database 11.2.0.2. They've tested very well, we've optimized the upgrade process, the recompilation timings etc.  But once the live upgrade was done it did fail in the JAVA component piece with this error: begin if initjvmaux.startstep('CREATE_JAVA_SYSTEM') then * ORA-29553: classw in use: SYS.javax/mail/folder ORA-06512: at "SYS.INITJVMAUX", line 23 ORA-06512: at line 5 Support diagnosis was pretty quick - and refered to:Bug 10165223 - ORA-29553: class in use: sys.javax/mail/folder during database upgrade But how could this happen? Actually I don't know as we have used the same init.ora setup on test and production. The only difference: the prod system has more CPUs and RAM. Anyway, the bug names as workarounds to either decrease the SGA to less than 1GB or decrease the number of heap subpools to 1. Finally this query did help to diagnose the number of heap subpools: select count(distinct kghluidx) num_subpools from x$kghlu where kghlushrpool = 1; The result was 2 - so we did run the upgrade now with this parameter set: _kghdsidx_count=1 And finally it did work well. One sad thing:After the upgrade did fail Support did recommend to restore the whole database - which took an additional 3-4 hours. As the ORACLE SERVER component has been already upgraded successfully at the stage where the error did happen it would have been fine to go on with the manual upgrade and start catupgrd.sql script. It would have been detected that the ORACLE SERVER is upgraded already and just picked up the non-upgraded components. The good news:Finally I had one extra slide to add to our workshop presentation

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• BI&EPM in Focus November 2013

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE IBM is Embracing Oracle Exalytics: The Velocity of Thought and Action (link) Customers Ambulance Victoria, Australia, uses analytics and modelling to serve the expanding needs of a growing population (link) Cablemás Selects Oracle to Speed Customer Data Insights (link) National Instruments Introduces New Business Intelligence Solutions—Runs Reports up to 30x Faster, and Expands Customer Insight (link) FLSmidth Ensures Precise, Transparent Financial Reporting at All Business Levels, Reduces Financial Consolidation Time by up to 40% (link) Enterprise Performance Management Partner Edgewater Ranzal Webinar Series Mitigate Your Biggest EPM Project Risk - Thursday, 21st November - Register here:  4.00 GMT Capital Planning in the Energy Industry - Tuesday, 26th November - Register here:  4.00 GMT Driving Value in the Retail Industry Using Hyperion Strategic Finance (HSF)  - Tuesday, 10th December - Register here:  7.00 GMT Dec 11, Look Smarter Selling Hyperion Profitability & Cost Management (HPCM) Webcast (link) EPM System Infrastructure Tips & Tricks Support: November EPM Patch Set Updates released Business Analytics Monthly Index - October 2013 Hyperion Smart View Assistance with OBIEE 11.1.1.7 Hyperion Disclosure Management 11.1.2.3.330 PSU 17444967 [Doc ID 1592645.1] Hyperion Financial Close Management (FCM) 11.1.2.3.100 PSU 16989110 [Doc ID 1592644.1] Business  Intelligence BI-Apps Whitepaper: Packaged Analytic Applications: Accelerating Time and Value By Wayne Eckerson (link) BI Apps Blog: A Closer Look at Oracle Price Analytics (link) Blog: Taking Your Business Scorecard Golfing (link) Blog: Practical Uses of Business Scorecards, from Company-Wide to Process Specific (link) Nov 19, Big Data at Work Series: How Delphi Harnesses Big Data to Improve Warranty Response & Customer Satisfaction (link) Rittman Mead Blog: Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration Support: OBIEE Suite Bundle Patches (understand OBIEE naming convention) [Doc ID 1591422.1] Support Blog: Java update alert: Essbase Administration Services (EAS) 11.1.2.3 (link) Support Blog: OBIEE 11.1.1.7.131017 now available (link) /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Get Fanatical About Your Followers

  - by Mike Stiles

  In the fourth of our series of discussions with Aberdeen’s Trip Kucera, we touch on what fans of your brand have come to expect in exchange for their fandom. Spotlight: Around the Oracle Social office, we live for football. So when we think of a true “fan” of a brand, something on the level of a football fan is what comes to mind. But are brands trying to invest fans on that same level? Trip: Yeah, if you’re a football fan, this is definitely your time of year. And if you’ve been to any NFL games recently, especially if you hadn’t been for a few years previously, you may have noticed that from the cup holders to in-stadium Wi-Fi, there’s an increasing emphasis being placed on “fan-focused” accommodations. That’s what they’re known as in the stadium business. Spotlight: How are brands doing in that fan-focused arena? Trip: Remember fan is short for “fanatical.” Brands can definitely learn from the way teams have become fanatical about their fans, or in the social media world, their followers. Many companies consider a segment of their addressable social audience as true fans; I’ve even heard the term “super-fans” used. So just as fans know and can tell you nearly everything about their favorite team, our research shows that there’s a lot value from getting to know your social audience—your followers—at a deeper level. Spotlight: So did your research show there’s a lot to be gained by making fandom a two-way street? Trip: Aberdeen’s new social relationship management research suggests that companies should develop capabilities to better analyze their social audience at a more granular level. Countless “ripped from the headlines” examples, from “United Breaks Guitars” to the most recent British Airways social fiasco we talked about a few weeks ago show how social can magnify the impact of a single customer voice. Spotlight: So how do the companies who are executing social most successfully do that? Trip: Leaders, which are the top-performing companies in Aberdeen’s study, are showing the value of identifying and categorizing your social audience. You should certainly treat every customer as if they have 10,000 followers, because they just might, but you can also proactively engage with high-value customer and high-value influencers. Getting back to the football analogy, it’s like how teams strive to give every guest a great experience, but they really roll out the red carpet for those season ticket and luxury box holders. Spotlight: I’m not allowed in luxury boxes, so you’ll have to tell me what that’s like. But what is the brand equivalent of rolling out the red carpet? Trip: Leaders are nearly three times more likely than Followers to have a process in place that identifies key social influencers for engagement, and more than twice as likely to identify customer advocates for social outreach. This is the kind of knowledge that gives companies the ability to better target social messaging and promotions like we talked about in our last discussion, as well as a basis for understanding how to measure the impact of their social media programs. I’ll give you an example. I hosted an event at one of my favorite restaurants recently. I had mentioned them in a Tweet several weeks before the event, and on the day of the event, they Tweeted out that they were looking forward to seeing me that evening for the event. It’s a small thing, but it had a big impact and I’d certainly go back as a result. Spotlight: So what specifically can brands use and look at to determine where their potential super-fans are? Trip: Social graph analysis, which looks at both the demographic/psychographic trends as well as the behavioral connections, can surface important brand value. Aberdeen’s PR and Brand Management research indicated that top-performing companies are more than three times more likely than Followers to both determine demographic trends through social listening (44% vs. 13%), and to identify meaningful customer segments through social (44% vs. 12%). This kind of brand-level insight can complement and enrich traditional market research. But perhaps even more importantly, it can serve as an early warning system for customer experience failures. @mikestilesPhoto: freedigitalphotos.net

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• How to modify Dreamweaver's SpryMenuBar.js to send a msgbox on what menu was clicked?

  - by Mike

  I have a simple HTML webpage made in Dreamweaver with a SpryMenuBar. When I click on a menu item, I want to send a pop up message box that says which menu item was clicked. (This is not really my objective but once I can learn to hook into the spry java script with a mouse click listener I can try to do what I am really after.) The problem is for some reason I can't seem to get started with this seemingly simple task. Does anybody know how to revise the SpryMenuBar.js to make a msgbox showing the item that was clicked? For example if I click a menu that say's 'Contact us', I wan't to throw a message box that says "You pressed, Contact us". Note: My final objective is to actually call another function that changes text in the center of my page, depending on what menu item was clicked.

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• Social Engagement: One Size Doesn't Fit Anyone

  - by Mike Stiles

  The key to achieving meaningful social engagement is to know who you’re talking to, know what they like, and consistently deliver that kind of material to them. Every magazine for women knows this. When you read the article titles promoted on their covers, there’s no mistaking for whom that magazine is intended. And yet, confusion still reigns at many brands as to exactly whom they want to talk to, what those people want to hear, and what kind of content they should be creating for them. In most instances, the root problem is brands want to be all things to all people. Their target audience…the world! Good luck with that. It’s 2012, the age of aggregation and custom content delivery. To cope with the modern day barrage of information, people have constructed technological filters so that content they regard as being “for them” is mostly what gets through. Even if your brand is for men and women, young and old, you may want to consider social properties that divide men from women, and young from old. Yes, a man might find something in a women’s magazine that interests him. But that doesn’t mean he’s going to subscribe to it, or buy even one issue. In fact he’ll probably never see the article he’d otherwise be interested in, because in his mind, “This isn’t for me.” It wasn’t packaged for him. News Flash: men and women are different. So it’s a tall order to craft your Facebook Page or Twitter handle to simultaneously exude the motivators for both. The Harris Interactive study “2012 Connecting and Communicating Online: State of Social Media” sheds light on the differing social behaviors and drivers. -65% of women (vs. 59% of men) stay glued to social because they don’t want to miss anything. -25% of women check social when they wake up, before they check email. Only 18% of men check social before e-mail. -95% of women surveyed belong to Facebook vs. 86% of men. -67% of women log in to Facebook once a day or more vs. 54% of men. -Conventional wisdom is Pinterest is mostly a woman-thing, right? That may be true for viewing, but not true for sharing. Men are actually more likely to share on Pinterest than women, 23% to 10%. -The sharing divide extends to YouTube. 68% of women use it mainly for consumption, as opposed to 52% of men. -Women are as likely to have a Twitter account as men, but they’re much less likely to check it often. 54% of women check it once a week compared to 2/3 of men. Obviously, there are some takeaways from this depending on your target. Women don’t want to miss out on anything, so serialized content might be a good idea, right? Promotional posts that lead to a big payoff could keep them hooked. Posts for women might be better served first thing in the morning. If sharing is your goal, maybe male-targeted content is more likely to get those desired shares. And maybe Twitter is a better place to aim your male-targeted content than Facebook. Some grocery stores started experimenting with male-only aisles. The results have been impressive. Why? Because while it’s true men were finding those same items in the store just fine before, now something has been created just for them. They have a place in the store where they belong. Each brand’s strategy and targets are going to differ. The point is…know who you’re talking to, know how they behave, know what they like, and deliver content using any number of social relationship management targeting tools that meets their expectations. If, however, you’re committed to a one-size-fits-all, “our content is for everybody” strategy (or even worse, a “this is what we want to put out and we expect everybody to love it” strategy), your content will miss the mark for more often than it hits. @mikestilesPhoto via stock.schng

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• OTN APAC Tour 2012: Bangkok, Thailand - Oct 22, 2012

  - by Mike Dietrich

  Roy had done some of the South America OTN Tour 2012 dates earlier this year in Peru and Chile. And I'm looking forward to present next Monday, October 22nd, 2012, on the OTN Tour 2012 in Bangkok, Thailand. The event will be held at the Eastin Grand Hotel in Bangkok. Register today for the OTN APAC Tour 2012 in Bangkok, Thailand! Presentations will include: 9:30am - 10:15am:Best Practices for Upgrading to Oracle Database 11.2 1:00pm - 1:45pm:How to improve Upgrade Performance - Real Speed, Real Customers, Real Secrets 2:45pm - 3:30pm:Oracle Data Pump: Overview and Best Practices Plus presentations  about Security, RMAN and other topics by Francisco Alvarez and others. Please find the complete agenda here. Looking forward to meet you on Monday - CU there

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• 4 Ways Your Brand Can Jump From the Edge of Space

  - by Mike Stiles

  Can your brand’s social media content captivate the world and make it hold its collective breath? Can you put something on the screen that’s so compelling that your audience can’t look away? Will they want to make sure their friends see it so they can talk about it? If not, you’re probably not with Red Bull. I was impressed with Red Bull’s approach to social content even before Felix Baumgartner’s stunning skydive from the edge of space. And then they did this. According to Visible Measures, videos of the jump scored 50 million views in 4 days. 1,700 clips were generated from both official and organic sources. The live stream was the most watched YouTube Stream of all time (8 million concurrent viewers). The 2nd most watched live stream was…Felix’ first attempt Oct. 9. Are you ready to compete with that? I ask that question because some brands are still out there tying themselves up in knots about whether or not they should tweet. The public’s time and attention are scarce commodities, commodities they value greatly. The competition amongst brands for that time and attention is intense and going up like Felix’s capsule. If you still view your press releases as “content,” you won’t even be counted as being among the competition. Here are 5 lessons learned from Red Bull’s big leap: 1. They have a total understanding of their target market and audience. Not only do they have an understanding of it, they do something about it. They act on it. They fill the majority of their thoughts with what the audience wants. They hunger for wild applause from that audience. They want to do things that embrace the audience’s lifestyle and immerse in it so the target will identify the brand as “one of them.” Takeaway: BE your target market. 2. They deliver content that strikes the audience right where they emotionally live. If you want your content to have impact, you have to make your audience’s heart race, or make them tear up, or make them laugh. Label them “data points” all you want, but humans are emotional creatures. No message connects that’s not carried in on an emotion. Takeaway: You’re on the inside. If your content doesn’t make you say “wow,” it’s unlikely it will register with fans. 3. They put aside old school marketing and don’t let their content be degraded into a commercial. Their execs seem to understand the value in keeping a lid on the hard sell. So many brands just can’t bring themselves to disconnect advertising and social content. The result is, otherwise decent content gets contaminated with a desperation the viewer can smell a mile away. Think the Baumgartner skydive didn’t do Red Bull any good since he wasn’t drinking one on the way down while singing a jingle? Analysis company Taykey discovered that at the peak of the skydive buzz, about 1% of all online conversation was about the jump. Mentions of Red Bull constituted 1/3 of 1% of all Internet activity. Views of other Red Bull videos also shot up. Takeaway: Chill out with the ads. Your brand will get full credit for entertaining/informing fans in a relevant way, provided you do it. 4. They don’t hesitate to ask, “What can we do next”? Most corporate cultures are a virtual training facility for “we can’t do that.” Few are encouraged to innovate or think big, if think at all. Thinking big involves faith, and work. It means freedom and letting employees run a little wild with their ideas. There will always be the opportunity to let fear of everything that moves creep in and kill grand visions dead in their tracks. Experimenting must be allowed. Failure must be allowed. Red Bull didn’t think big. They thought mega. They tried to outdo themselves. Felix could have gone ahead and jumped halfway up, thinking, “This is still relatively high up. Good enough.” But that wouldn’t have left us breathless. Takeaway: Go for it. Jump. In putting up social properties and gathering fans of your brand, you’ve basically invited people to a party. A good host doesn’t just set out warm beer and stale chips because that’s inexpensive and easy. Be on the lookout for ways to make your guests walk away saying, “That was epic.”

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• Launching LibreOffice Files - Unusual Window Behaviour

  - by Mike

  Ubuntu 11.10 Unity. If I launch LibreOffice Files (ODS, ODT, ODP) with a double click in their home folders they launch with the appropriate application (Calc, Writer, Impress) however the application windows do not display the usual Close, Minimize, Restore buttons in the left hand corner. There is just a blank space where they should be. In the Unity launcher on the left there is not the expected white arrow next to the launcher icon and the open app is not seen by the ALT+TAB keystroke when you have multiple windows open. For example: if you have an app open in this way and say Firefox, if you minimize Firefox you are only left with the desktop and you have no way to locate the open LibreOffice app. Clicking the app's icon in the launcher simply opens another instance. A messy workaround is to click [Firefox] to a restored window and the LibreOffice app can be seen behind it allowing a mouse click to bring it forward. If I open the LibreOffice app from the launcher and then Open a file from its menu, it all behaves as expected. I don't find this as convenient; anyone know how to fix the bad behaviour?

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