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  • Android Remote Service Keeps Restarting

    - by user244190
    Ok so I've built an app that uses a remote service to do some real time GPS tracking. I am using the below code to start and bind to the service. The remote service uses aidl, sets up a notification icon, runs the GPS and locationListener. In onLocationChanged, a handler sends data back to the caller via the callback. Pretty much straight out of the examples and resources online. I want to allow the service to continue running even if the app closes. When the app is restarted, I want the app to again bind to the service (using the existing service if running) and again receive data from the tracker. I currently have the app mode set to singleTask and cannot use singleinstance due to another issue. My problem is that quit often even after the app and service are shut down either from the app itself, or from AdvancedTaskKiller, or a Forceclose, the service will restart and initialize the GPS. touching on the notification will open the app. I again stop the tracking which removes the notification and turns off the GPS Close the app, and again after a few seconds the service restarts. The only way to stop it is to power off the phone. What can I do to stop this from happening. Does it have to do with the mode of operation? START_NOT_STICKY or START_REDELIVER_INTENT? Or do I need to use stopSelf()? My understanding is that if the service is not running when I use bindService() that the service will be created...so do I really need to use start/stopService also? I thought I would need to use it if I want the service to run even after the app is closed. That is why i do not unbind/stop the service in onDestroy(). Is this correct? I've not seen any other info an this, so I,m not sure where to look. Please Help! Thanks Patrick //Remote Service Startup try{ startService(); }catch (Exception e) { Toast.makeText(ctx, e.getMessage().toString(), Toast.LENGTH_SHORT).show(); } } try{ bindService(); }catch (Exception e) { Toast.makeText(ctx, e.getMessage().toString(), Toast.LENGTH_SHORT).show(); } //Remote service shutdown try { unbindService(); }catch(Exception e) { Toast.makeText(ctx, e.getMessage().toString(), Toast.LENGTH_SHORT).show(); } try{ stopService(); }catch(Exception e) { Toast.makeText(ctx, e.getMessage().toString(), Toast.LENGTH_SHORT).show(); } private void startService() { if( myAdapter.trackServiceStarted() ) { if(SETTING_DEBUG_MODE) Toast.makeText(this, "Service already started", Toast.LENGTH_SHORT).show(); started = true; if(!myAdapter.trackDataExists()) insertTrackData(); updateServiceStatus(); } else { startService( new Intent ( "com.codebase.TRACKING_SERVICE" ) ); Log.d( "startService()", "startService()" ); started = true; updateServiceStatus(); } } private void stopService() { stopService( new Intent ( "com.codebase.TRACKING_SERVICE" ) ); Log.d( "stopService()", "stopService()" ); started = false; updateServiceStatus(); } private void bindService() { bindService(new Intent(ITrackingService.class.getName()), mConnection, Context.BIND_AUTO_CREATE); bindService(new Intent(ITrackingSecondary.class.getName()), mTrackingSecondaryConnection, Context.BIND_AUTO_CREATE); started = true; } private void unbindService() { try { mTrackingService.unregisterCallback(mCallback); } catch (RemoteException e) { // There is nothing special we need to do if the service // has crashed. e.getMessage(); } try { unbindService(mTrackingSecondaryConnection); unbindService(mConnection); } catch (Exception e) { // There is nothing special we need to do if the service // has crashed. e.getMessage(); } started = false; } private ServiceConnection mConnection = new ServiceConnection() { public void onServiceConnected(ComponentName className, IBinder service) { // This is called when the connection with the service has been // established, giving us the service object we can use to // interact with the service. We are communicating with our // service through an IDL interface, so get a client-side // representation of that from the raw service object. mTrackingService = ITrackingService.Stub.asInterface(service); // We want to monitor the service for as long as we are // connected to it. try { mTrackingService.registerCallback(mCallback); } catch (RemoteException e) { // In this case the service has crashed before we could even // do anything with it; we can count on soon being // disconnected (and then reconnected if it can be restarted) // so there is no need to do anything here. } } public void onServiceDisconnected(ComponentName className) { // This is called when the connection with the service has been // unexpectedly disconnected -- that is, its process crashed. mTrackingService = null; } }; private ServiceConnection mTrackingSecondaryConnection = new ServiceConnection() { public void onServiceConnected(ComponentName className, IBinder service) { // Connecting to a secondary interface is the same as any // other interface. mTrackingSecondaryService = ITrackingSecondary.Stub.asInterface(service); try{ mTrackingSecondaryService.setTimePrecision(SETTING_TIME_PRECISION); mTrackingSecondaryService.setDistancePrecision(SETTING_DISTANCE_PRECISION); } catch (RemoteException e) { // In this case the service has crashed before we could even // do anything with it; we can count on soon being // disconnected (and then reconnected if it can be restarted) // so there is no need to do anything here. } } public void onServiceDisconnected(ComponentName className) { mTrackingSecondaryService = null; } }; //TrackService onDestry() public void onDestroy() { try{ if(lm != null) { lm.removeUpdates(this); } if(mNotificationManager != null) { mNotificationManager.cancel(R.string.local_service_started); } Toast.makeText(this, "Service stopped", Toast.LENGTH_SHORT).show(); }catch (Exception e){ Toast.makeText(this, e.getMessage(), Toast.LENGTH_SHORT).show(); } // Unregister all callbacks. mCallbacks.kill(); // Remove the next pending message to increment the counter, stopping // the increment loop. mHandler.removeMessages(REPORT_MSG); super.onDestroy(); } ServiceConnectionLeaked: I'm seeing a lot of these: 04-21 09:25:23.347: ERROR/ActivityThread(3246): Activity com.codebase.GPSTest has leaked ServiceConnection com.codebase.GPSTest$6@4482d428 that was originally bound here 04-21 09:25:23.347: ERROR/ActivityThread(3246): android.app.ServiceConnectionLeaked: Activity com.codebase.GPSTest has leaked ServiceConnection com.codebase.GPSTest$6@4482d428 that was originally bound here 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread$PackageInfo$ServiceDispatcher.<init>(ActivityThread.java:977) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread$PackageInfo.getServiceDispatcher(ActivityThread.java:872) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ApplicationContext.bindService(ApplicationContext.java:796) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.content.ContextWrapper.bindService(ContextWrapper.java:337) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at com.codebase.GPSTest.bindService(GPSTest.java:2206) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at com.codebase.GPSTest.onStartStopClick(GPSTest.java:1589) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at com.codebase.GPSTest.onResume(GPSTest.java:1210) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.Instrumentation.callActivityOnResume(Instrumentation.java:1149) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.Activity.performResume(Activity.java:3763) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread.performResumeActivity(ActivityThread.java:2937) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread.handleResumeActivity(ActivityThread.java:2965) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2516) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread.handleRelaunchActivity(ActivityThread.java:3625) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread.access$2300(ActivityThread.java:119) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1867) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.os.Handler.dispatchMessage(Handler.java:99) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.os.Looper.loop(Looper.java:123) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at android.app.ActivityThread.main(ActivityThread.java:4363) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at java.lang.reflect.Method.invokeNative(Native Method) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at java.lang.reflect.Method.invoke(Method.java:521) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:860) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:618) 04-21 09:25:23.347: ERROR/ActivityThread(3246): at dalvik.system.NativeStart.main(Native Method) And These: Is this ok, or do I need to make sure i deactivate/close 04-21 09:58:55.487: INFO/dalvikvm(3440): Uncaught exception thrown by finalizer (will be discarded): 04-21 09:58:55.487: INFO/dalvikvm(3440): Ljava/lang/IllegalStateException;: Finalizing cursor android.database.sqlite.SQLiteCursor@447ef258 on gps_data that has not been deactivated or closed 04-21 09:58:55.487: INFO/dalvikvm(3440): at android.database.sqlite.SQLiteCursor.finalize(SQLiteCursor.java:596) 04-21 09:58:55.487: INFO/dalvikvm(3440): at dalvik.system.NativeStart.run(Native Method)

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  • Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • How to Post Javascript to a MySQL Database

    - by salientanimal
    Hi guys, I have created a form in HTLM and I m trying to post the information in the form to a MySQL database. My form make suse of a dynamic list selection that needs to be captured to the database. However when submtting the form I get the following error Error: Unknown column 'coulmn_name' in 'field list'. Here is my HTML CODE for the form <td height="94"><p align="justify">CALL TRACKER - ADMIN</p></td> Customer Name : E-Mail Address : </tr> <tr> <td width="29%" align="right" valign="middle"><strong>Case Number :</strong></td> <td> <input type="text" name="case_number" width="70%" align="left" valign="middle"> </td> </tr> <tr> <td width="29%" align="right" valign="middle"><strong>MSISDN :</strong></td> <td> <input type="text" name="msisdn" width="70%" align="left" valign="middle"> </td> </tr> <tr> <td width="29%" align="right" valign="middle"> <strong>Route Cause :</strong></td> <td width="71%" align="left" valign="middle"> <select name="route_cause" id="category" onChange="javascript: listboxchange1(this.options[this.selectedIndex].value);"> <!-- <select name="route_cause" id="route_cause"> --> <option value="">Select the Call Reason</option> <option value="Billing Admin">Billing Admin</option> <option value="Customer Care">Customer Care</option> <option value="Insurance">Insurance</option> <option value="Repairs">Repairs</option> <option value="SIM Swap">SIM Swap</option> <option value="UTI">UTI</option> </select> </td> </tr> <tr> <td align="right" valign="middle"> <strong>Call Type/Indexed To :</strong></td> <td align="left" valign="middle"> <script type="text/javascript" language="javascript" name="calltype_indexedto"> <!-- document.write('<select name="subcategory1" onChange="javascript: listboxchange2(this.options[this.selectedIndex].value);"><option value=""></option></select>') --> </script> </td> </tr> <tr> <td align="right" valign="middle"> <strong>Type/TAT :</strong></td> <td align="left" valign="middle"> <script type="text/javascript" language="javascript" name="type_tat"> <!-- document.write('<select name="subcategory2" onChange="javascript: listboxchange3(this.options[this.selectedIndex].value);"><option value=""></option></select>') --> </script> </td> </tr> <tr> <td width="29%" align="right" valign="middle"> <strong>Escalated To :</strong></td> <td width="71%" align="left" valign="middle"> <select name="escalatedto" id="escalated_to"> <option value="">Select the Escalation</option> <option value="Billing Ops">Billing Ops</option> <option value="Resolvers">Resolvers</option> <option value="Finance">Finance</option> <option value="Ressolver">Ressolver</option> <option value="Nudebt">Nudebt</option> <option value="Transunion">Transunion</option> <option value="N/A">N/A</option> </select> </td> </tr> <tr> <td width="29%" align="right" valign="middle"> <strong>Requested By :</strong></td> <td width="71%" align="left" valign="middle"> <select name="requestedby" id="requested_by"> <option value="">UTI Requested By</option> <option value="Billing">Billing</option> <option value="Customer Service">Customer Service</option> <option value="Insurance">Insurance</option> <option value="Management">Management</option> <option value="Repairs">Repairs</option> <option value="Retail Support">Retail Support</option> <option value="Retentions">Retentions</option> <option value="SIM Swap">SIM Swap</option> <option value="WOW">WOW</option> <option value="N/A">N/A</option> </select> </td> </tr> <tr> <td width="29%" align="right" valign="middle"> <strong>Province :</strong></td> <td width="71%" align="left" valign="middle"> <select name="province" id="province"> <option value="">Select the Province</option> <option value="Eastern Cape">Eastern Cape</option> <option value="Gauteng">Gauteng</option> <option value="Kwa-Zulu Natal">Kwa-Zulu Natal</option> <option value="Limpopo">Limpopo</option> <option value="Mpumalanga">Mpumalanga</option> <option value="North West">North West</option> <option value="Northern Cape">Northern Cape</option> <option value="Polokwane">Polokwane</option> <option value="Western Cape">Western Cape</option> <option value="Other">Other</option> </select> </td> </tr> <tr> <td width="29%" align="right" valign="middle"><strong>Comments :</strong></td> <td> <textarea rows ="5" cols="30" name="comments"> </textarea> </td> </tr> <tr> <td> <p> <input type="reset" value="Reset Form"><input type="Submit" value="Submit"> Here is my PHP CODE to write to the Database <?php $con = mysql_connect("hostname" ,"mysqusername" ,"mysqlpassword"); if (!$con) { die('Could not connect: ' . mysql_error()); } mysql_select_db("databasename", $con); $sql="INSERT INTO customer_services_tracker (customer_name ,customer_email_address ,case_number ,msisdn ,route_cause ,calltype_indexedto ,type_tat ,escalatedto ,requestedby ,province ,comments ) VALUES ('$_POST[customer_name]' ,'$_POST[customer_email_address]' ,'$_POST[case_number]' ,'$_POST[msisdn]' ,'$_POST[route_cause]' ,'$_POST[calltype_indexedto]' ,'$_POST[type_tat]' ,'$_POST[escalatedto]' ,'$_POST[requestedby]' ,'$_POST[province]' ,'$_POST[comments]')"; $CatName = $rowCat["Name"]; if (!mysql_query($sql,$con)) { die('Error: ' . mysql_error()); } echo "1 record added"; mysql_close($con) ?>

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  • xutility file???

    - by user574290
    Hi all. I'm trying to use c code with opencv in face detection and counting, but I cannot build the source. I am trying to compile my project and I am having a lot of problems with a line in the xutility file. the error message show that it error with xutility file. Please help me, how to solve this problem? this is my code // Include header files #include "stdafx.h" #include "cv.h" #include "highgui.h" #include <stdio.h> #include <stdlib.h> #include <string.h> #include <assert.h> #include <math.h> #include <float.h> #include <limits.h> #include <time.h> #include <ctype.h> #include <iostream> #include <fstream> #include <vector> using namespace std; #ifdef _EiC #define WIN32 #endif int countfaces=0; int numFaces = 0; int k=0 ; int list=0; char filelist[512][512]; int timeCount = 0; static CvMemStorage* storage = 0; static CvHaarClassifierCascade* cascade = 0; void detect_and_draw( IplImage* image ); void WriteInDB(); int found_face(IplImage* img,CvPoint pt1,CvPoint pt2); int load_DB(char * filename); const char* cascade_name = "C:\\Program Files\\OpenCV\\OpenCV2.1\\data\\haarcascades\\haarcascade_frontalface_alt_tree.xml"; // BEGIN NEW CODE #define WRITEVIDEO char* outputVideo = "c:\\face_counting1_tracked.avi"; //int faceCount = 0; int posBuffer = 100; int persistDuration = 10; //faces can drop out for 10 frames int timestamp = 0; float sameFaceDistThreshold = 30; //pixel distance CvPoint facePositions[100]; int facePositionsTimestamp[100]; float distance( CvPoint a, CvPoint b ) { float dist = sqrt(float ( (a.x-b.x)*(a.x-b.x) + (a.y-b.y)*(a.y-b.y) ) ); return dist; } void expirePositions() { for (int i = 0; i < posBuffer; i++) { if (facePositionsTimestamp[i] <= (timestamp - persistDuration)) //if a tracked pos is older than three frames { facePositions[i] = cvPoint(999,999); } } } void updateCounter(CvPoint center) { bool newFace = true; for(int i = 0; i < posBuffer; i++) { if (distance(center, facePositions[i]) < sameFaceDistThreshold) { facePositions[i] = center; facePositionsTimestamp[i] = timestamp; newFace = false; break; } } if(newFace) { //push out oldest tracker for(int i = 1; i < posBuffer; i++) { facePositions[i] = facePositions[i - 1]; } //put new tracked position on top of stack facePositions[0] = center; facePositionsTimestamp[0] = timestamp; countfaces++; } } void drawCounter(IplImage* image) { // Create Font char buffer[5]; CvFont font; cvInitFont(&font, CV_FONT_HERSHEY_SIMPLEX, .5, .5, 0, 1); cvPutText(image, "Faces:", cvPoint(20, 20), &font, CV_RGB(0,255,0)); cvPutText(image, itoa(countfaces, buffer, 10), cvPoint(80, 20), &font, CV_RGB(0,255,0)); } #ifdef WRITEVIDEO CvVideoWriter* videoWriter = cvCreateVideoWriter(outputVideo, -1, 30, cvSize(240, 180)); #endif //END NEW CODE int main( int argc, char** argv ) { CvCapture* capture = 0; IplImage *frame, *frame_copy = 0; int optlen = strlen("--cascade="); const char* input_name; if( argc > 1 && strncmp( argv[1], "--cascade=", optlen ) == 0 ) { cascade_name = argv[1] + optlen; input_name = argc > 2 ? argv[2] : 0; } else { cascade_name = "C:\\Program Files\\OpenCV\\OpenCV2.1\\data\\haarcascades\\haarcascade_frontalface_alt_tree.xml"; input_name = argc > 1 ? argv[1] : 0; } cascade = (CvHaarClassifierCascade*)cvLoad( cascade_name, 0, 0, 0 ); if( !cascade ) { fprintf( stderr, "ERROR: Could not load classifier cascade\n" ); fprintf( stderr, "Usage: facedetect --cascade=\"<cascade_path>\" [filename|camera_index]\n" ); return -1; } storage = cvCreateMemStorage(0); //if( !input_name || (isdigit(input_name[0]) && input_name[1] == '\0') ) // capture = cvCaptureFromCAM( !input_name ? 0 : input_name[0] - '0' ); //else capture = cvCaptureFromAVI( "c:\\face_counting1.avi" ); cvNamedWindow( "result", 1 ); if( capture ) { for(;;) { if( !cvGrabFrame( capture )) break; frame = cvRetrieveFrame( capture ); if( !frame ) break; if( !frame_copy ) frame_copy = cvCreateImage( cvSize(frame->width,frame->height), IPL_DEPTH_8U, frame->nChannels ); if( frame->origin == IPL_ORIGIN_TL ) cvCopy( frame, frame_copy, 0 ); else cvFlip( frame, frame_copy, 0 ); detect_and_draw( frame_copy ); if( cvWaitKey( 30 ) >= 0 ) break; } cvReleaseImage( &frame_copy ); cvReleaseCapture( &capture ); } else { if( !input_name || (isdigit(input_name[0]) && input_name[1] == '\0')) cvNamedWindow( "result", 1 ); const char* filename = input_name ? input_name : (char*)"lena.jpg"; IplImage* image = cvLoadImage( filename, 1 ); if( image ) { detect_and_draw( image ); cvWaitKey(0); cvReleaseImage( &image ); } else { /* assume it is a text file containing the list of the image filenames to be processed - one per line */ FILE* f = fopen( filename, "rt" ); if( f ) { char buf[1000+1]; while( fgets( buf, 1000, f ) ) { int len = (int)strlen(buf); while( len > 0 && isspace(buf[len-1]) ) len--; buf[len] = '\0'; image = cvLoadImage( buf, 1 ); if( image ) { detect_and_draw( image ); cvWaitKey(0); cvReleaseImage( &image ); } } fclose(f); } } } cvDestroyWindow("result"); #ifdef WRITEVIDEO cvReleaseVideoWriter(&videoWriter); #endif return 0; } void detect_and_draw( IplImage* img ) { static CvScalar colors[] = { {{0,0,255}}, {{0,128,255}}, {{0,255,255}}, {{0,255,0}}, {{255,128,0}}, {{255,255,0}}, {{255,0,0}}, {{255,0,255}} }; double scale = 1.3; IplImage* gray = cvCreateImage( cvSize(img->width,img->height), 8, 1 ); IplImage* small_img = cvCreateImage( cvSize( cvRound (img->width/scale), cvRound (img->height/scale)), 8, 1 ); CvPoint pt1, pt2; int i; cvCvtColor( img, gray, CV_BGR2GRAY ); cvResize( gray, small_img, CV_INTER_LINEAR ); cvEqualizeHist( small_img, small_img ); cvClearMemStorage( storage ); if( cascade ) { double t = (double)cvGetTickCount(); CvSeq* faces = cvHaarDetectObjects( small_img, cascade, storage, 1.1, 2, 0/*CV_HAAR_DO_CANNY_PRUNING*/, cvSize(30, 30) ); t = (double)cvGetTickCount() - t; printf( "detection time = %gms\n", t/((double)cvGetTickFrequency()*1000.) ); if (faces) { //To save the detected faces into separate images, here's a quick and dirty code: char filename[6]; for( i = 0; i < (faces ? faces->total : 0); i++ ) { /* CvRect* r = (CvRect*)cvGetSeqElem( faces, i ); CvPoint center; int radius; center.x = cvRound((r->x + r->width*0.5)*scale); center.y = cvRound((r->y + r->height*0.5)*scale); radius = cvRound((r->width + r->height)*0.25*scale); cvCircle( img, center, radius, colors[i%8], 3, 8, 0 );*/ // Create a new rectangle for drawing the face CvRect* r = (CvRect*)cvGetSeqElem( faces, i ); // Find the dimensions of the face,and scale it if necessary pt1.x = r->x*scale; pt2.x = (r->x+r->width)*scale; pt1.y = r->y*scale; pt2.y = (r->y+r->height)*scale; // Draw the rectangle in the input image cvRectangle( img, pt1, pt2, CV_RGB(255,0,0), 3, 8, 0 ); CvPoint center; int radius; center.x = cvRound((r->x + r->width*0.5)*scale); center.y = cvRound((r->y + r->height*0.5)*scale); radius = cvRound((r->width + r->height)*0.25*scale); cvCircle( img, center, radius, CV_RGB(255,0,0), 3, 8, 0 ); //update counter updateCounter(center); int y=found_face(img,pt1,pt2); if(y==0) countfaces++; }//end for printf("Number of detected faces: %d\t",countfaces); }//end if //delete old track positions from facePositions array expirePositions(); timestamp++; //draw counter drawCounter(img); #ifdef WRITEVIDEO cvWriteFrame(videoWriter, img); #endif cvShowImage( "result", img ); cvDestroyWindow("Result"); cvReleaseImage( &gray ); cvReleaseImage( &small_img ); }//end if } //end void int found_face(IplImage* img,CvPoint pt1,CvPoint pt2) { /*if (faces) {*/ CvSeq* faces = cvHaarDetectObjects( img, cascade, storage, 1.1, 2, CV_HAAR_DO_CANNY_PRUNING, cvSize(40, 40) ); int i=0; char filename[512]; for( i = 0; i < (faces ? faces->total : 0); i++ ) {//int scale = 1, i=0; //i=iface; //char filename[512]; /* extract the rectanlges only */ // CvRect face_rect = *(CvRect*)cvGetSeqElem( faces, i); CvRect face_rect = *(CvRect*)cvGetSeqElem( faces, i); //IplImage* gray_img = cvCreateImage( cvGetSize(img), IPL_DEPTH_8U, 1 ); IplImage* clone = cvCreateImage (cvSize(img->width, img->height), IPL_DEPTH_8U, img->nChannels ); IplImage* gray = cvCreateImage (cvSize(img->width, img->height), IPL_DEPTH_8U, 1 ); cvCopy (img, clone, 0); cvNamedWindow ("ROI", CV_WINDOW_AUTOSIZE); cvCvtColor( clone, gray, CV_RGB2GRAY ); face_rect.x = pt1.x; face_rect.y = pt1.y; face_rect.width = abs(pt1.x - pt2.x); face_rect.height = abs(pt1.y - pt2.y); cvSetImageROI ( gray, face_rect); //// * rectangle = cvGetImageROI ( clone ); face_rect = cvGetImageROI ( gray ); cvShowImage ("ROI", gray); k++; char *name=0; name=(char*) calloc(512, 1); sprintf(name, "Image%d.pgm", k); cvSaveImage(name, gray); //////////////// for(int j=0;j<512;j++) filelist[list][j]=name[j]; list++; WriteInDB(); //int found=SIFT("result.txt",name); cvResetImageROI( gray ); //return found; return 0; // }//end if }//end for }//end void void WriteInDB() { ofstream myfile; myfile.open ("result.txt"); for(int i=0;i<512;i++) { if(strcmp(filelist[i],"")!=0) myfile << filelist[i]<<"\n"; } myfile.close(); } Error 3 error C4430: missing type specifier - int assumed. Note: C++ does not support default-int Error 8 error C4430: missing type specifier - int assumed. Note: C++ does not support default-int Error 13 error C4430: missing type specifier - int assumed. Note: C++ does not support default-int c:\program files\microsoft visual studio 9.0\vc\include\xutility 766 Error 18 error C4430: missing type specifier - int assumed. Note: C++ does not support default-int c:\program files\microsoft visual studio 9.0\vc\include\xutility 768 Error 23 error C4430: missing type specifier - int assumed. Note: C++ does not support default-int c:\program files\microsoft visual studio 9.0\vc\include\xutility 769 Error 10 error C2868: 'std::iterator_traits<_Iter>::value_type' : illegal syntax for using-declaration; expected qualified-name c:\program files\microsoft visual studio 9.0\vc\include\xutility 765 Error 25 error C2868: 'std::iterator_traits<_Iter>::reference' : illegal syntax for using-declaration; expected qualified-name c:\program files\microsoft visual studio 9.0\vc\include\xutility 769 Error 20 error C2868: 'std::iterator_traits<_Iter>::pointer' : illegal syntax for using-declaration; expected qualified-name c:\program files\microsoft visual studio 9.0\vc\include\xutility 768 Error 5 error C2868: 'std::iterator_traits<_Iter>::iterator_category' : illegal syntax for using-declaration; expected qualified-name c:\program files\microsoft visual studio 9.0\vc\include\xutility 764 Error 15 error C2868: 'std::iterator_traits<_Iter>::difference_type' : illegal syntax for using-declaration; expected qualified-name c:\program files\microsoft visual studio 9.0\vc\include\xutility 766 Error 9 error C2602: 'std::iterator_traits<_Iter>::value_type' is not a member of a base class of 'std::iterator_traits<_Iter>' c:\program files\microsoft visual studio 9.0\vc\include\xutility 765 Error 24 error C2602: 'std::iterator_traits<_Iter>::reference' is not a member of a base class of 'std::iterator_traits<_Iter>' c:\program files\microsoft visual studio 9.0\vc\include\xutility 769 Error 19 error C2602: 'std::iterator_traits<_Iter>::pointer' is not a member of a base class of 'std::iterator_traits<_Iter>' c:\program files\microsoft visual studio 9.0\vc\include\xutility 768 Error 4 error C2602: 'std::iterator_traits<_Iter>::iterator_category' is not a member of a base class of 'std::iterator_traits<_Iter>' c:\program files\microsoft visual studio 9.0\vc\include\xutility 764 Error 14 error C2602: 'std::iterator_traits<_Iter>::difference_type' is not a member of a base class of 'std::iterator_traits<_Iter>' c:\program files\microsoft visual studio 9.0\vc\include\xutility 766 Error 7 error C2146: syntax error : missing ';' before identifier 'value_type' c:\program files\microsoft visual studio 9.0\vc\include\xutility 765 Error 22 error C2146: syntax error : missing ';' before identifier 'reference' c:\program files\microsoft visual studio 9.0\vc\include\xutility 769 Error 17 error C2146: syntax error : missing ';' before identifier 'pointer' c:\program files\microsoft visual studio 9.0\vc\include\xutility 768 Error 2 error C2146: syntax error : missing ';' before identifier 'iterator_category' c:\program files\microsoft visual studio 9.0\vc\include\xutility 764 Error 12 error C2146: syntax error : missing ';' before identifier 'difference_type' c:\program files\microsoft visual studio 9.0\vc\include\xutility 766 Error 6 error C2039: 'value_type' : is not a member of 'CvPoint' c:\program files\microsoft visual studio 9.0\vc\include\xutility 765 Error 21 error C2039: 'reference' : is not a member of 'CvPoint' c:\program files\microsoft visual studio 9.0\vc\include\xutility 769 Error 16 error C2039: 'pointer' : is not a member of 'CvPoint' c:\program files\microsoft visual studio 9.0\vc\include\xutility 768 Error 1 error C2039: 'iterator_category' : is not a member of 'CvPoint' c:\program files\microsoft visual studio 9.0\vc\include\xutility 764 Error 11 error C2039: 'difference_type' : is not a member of 'CvPoint' c:\program files\microsoft visual studio 9.0\vc\include\xutility 766

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