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  • High CPU usage - symptoms moving from server to server after bouncing

    - by grt3kl
    First off, I apologize if I didn't include enough information to properly troubleshoot this issue. This sort of thing isn't my specialty, so it is a learning process. If there's something I need to provide, please let me know and I'll be happy to do what I can. The images associated with my question are at the bottom of this post. We are dealing with a clustered environment of four WebLogic 9.2 Java application servers. The cluster utilizes a round-robin load algorithm. Other details include: Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_12-b04) BEA JRockit(R) (build R27.4.0-90_CR352234-91983-1.5.0_12-20071115-1605-linux-x86_64, compiled mode) Basically, I started looking at the servers' performance because our customers are seeing lots of lag at various times of the day. Our servers should easily handle the loads they are given, so it's not clear what's going on. Using HP Performance Manager, I generated some graphs that indicate that the CPU usage is completely out of whack. It seems that, at any given point, one or more of the servers has a CPU utilization of over 50%. I know this isn't particularly high, but I would say it is a red flag based on the CPU utilization of the other servers in the WebLogic cluster. Interesting things to note: The high CPU utilization was occurring only on server02 for several weeks. The server crashed (extremely rare; we are not sure if it's related to this) and upon starting it back up, the CPU utilization was normal on all 4 servers. We restarted all 4 managed servers and the application server (on server01) yesterday, on 2/28. As you can see, server03 and server04 picked up the behavior that was seen on server02 before. The CPU utilization is a Java process owned by the application user (appown). The number of transactions is consistent across all servers. It doesn't seem like any one server is actually handling more than another. If anyone has any ideas or can at least point me in the right direction, that would be great. Again, please let me know if there is any additional information I should post. Thanks!

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  • ODEE Green Field (Windows) Part 5 - Deployment and Validation

    - by AndyL-Oracle
    And here we are, almost finished with our installation of Oracle Documaker Enterprise Edition ("ODEE") in a Windows green field environment. Let's recap what we've done so far: In part 1, I went over the basic process that I intended to show with installing an ODEE on a green field server. I walked you through the basic installation of Oracle 11g database In part 2, I covered the installation of WebLogic application server. In part 3, I showed you how to install SOA Suite for WebLogic. In part 4, we did the first part of the installation of ODEE itself. What remains after all of that, is the deployment of the ODEE components onto the database and application server - so let's get to it! DATABASE First, we'll deploy the schemas to the database. The schemas are created during the ODEE installation according to the responses provided during the install process. To deploy the schemas, you'll need to login to the database server in your green field environment. Open a command line and CD into ODEE_HOME\documaker\database\oracle11g.Run SQLPLUS as SYSDBA and execute dmkr_admin.sql:  sqlplus / as sysdba @dmkr_admin.sql Execute dmkr_asline.sql, dmkr_admin_correspondence_example.sql.  If you require additional languages, run the appropriate SQL scripts (e.g. dmkr_asline_es.sql for Spanish). APPLICATION SERVER Next, we'll deploy the WebLogic domain and it's components - Documaker web services, Documaker Interactive, Documaker dashboard, and more. To deploy the components, you'll need to login to the application server in your green field environment. 1. Open Windows Explorer and navigate to ODEE_HOME\documaker\j2ee\weblogic\oracle11g\scripts.2. Using a text editor such as Notepad++, modify weblogic_installation_properties and set location of MIDDLEWARE_HOME and ODEE HOME. If you have used the defaults you’ll probably need to change the E: to C: and that’s it. Save the changes.3. Continuing in the same directory, use your text editor to modify set_middleware_env.cmd and set the drive and path to MIDDLEWARE_HOME. If you have used the defaults you’ll probably need to just change E: to C: and that’s it. Save the changes.4. In the same directory, execute wls_create_domain.cmd by double-clicking it. This should run to completion. If it does not, review any errors and correct them, and rerun the script.5. In the same directory, execute wls_add_correspondence.cmd by double-clicking it - again this should run to completion. 6. Next, we'll start the AdminServer - this is the main WebLogic domain server. To start it, use Windows Explorer and navigate to MIDDLEWARE_HOME\user_projects\domains\idocumaker_domain. Double-click startWebLogic.cmd and the server startup will begin. Once you see output that indicates that the server status changed to RUNNING you may proceed.  a. Note: if you saw database connection errors, you probably didn’t make sure your database name and connection type match. You can change this manually in the WebLogic Console. Open a browser and navigate to http://localhost:7001/console (replace localhost with the name of your application server host if you aren't opening the browser on the server), and login with the the weblogic credential you provided in the ODEE installation process. b. Once you're logged in, open Services?Data Sources. Select dmkr_admin and click Connection Pool.  c. The end of the URL should match the connection type you chose. If you chose ServiceName, the URL should be: jdbc:oracle:thin:@//<hostname>:1521/<serviceName> and if you chose SID, the URL should be: jdbc:oracle:thin:@//<hostname>:1521/<SIDname> d. An example serviceName is a fully qualified DNS-style name, e.g. "idmaker.us.oracle.com". (It does not need to actually resolve in DNS). An example SID is just a name, e.g. IDMAKER. e. Save the change and repeat for the data source dmkr_asline.  f. You will also need to make the same changes in the ODEE_HOME/documaker/docfactory/config/context/.bindings file - open the file in a text editor, locate the URL lines and make the appropriate change, then save the file.  7. Back in the ODEE_HOME\documaker\j2ee\weblogic\oracle11g\scripts directory, execute create_users_groups.cmd. 8. In the same directory, execute create_users_groups_correspondence_example.cmd. 9. Open a browser and navigate to http://localhost:7001/jpsquery. Replace localhost with the name of your application server host if you aren't running the browser on the application server. If you changed the default port for the AdminServer from 7001, use the port you changed it to. You should see output like this: 10. Start the WebLogic managed servers by opening a command prompt and navigating to MIDDLEWARE_HOME/user_projects/domains/idocumaker_domain/bin/. When you start the servers listed below, you will be prompted to enter the WebLogic credentials to start the server. You can prevent this by providing the credential in the startManagedwebLogic.cmd file for the WLS_USER and WLS_PASS values. Note that the credential will be stored in cleartext. To start the server, type in the command shown. a. Start the JMS Server: ./startManagedWebLogic.cmd jms_server b. Start Dashboard/Documaker Administrator: ./startManagedWebLogic.cmd dmkr_server c. Start Documaker Interactive for Correspondence: ./startManagedWebLogic.cmd idm_server SOA Composites  If you're planning on testing out the approval process components of BPEL that can be used with Documaker Interactive, then use the following steps to deploy the SOA composites. If you're not going to use BPEL, you can skip to the next section.1. Stop the servers listed in the previous section (Step 10) in the reverse order that they were started.2. Run the Domain configuration command: navigate to and execute MIDDLEWARE_HOME/wlserver_10.3/common/bin/config.cmd.3. Select Extend and click next. 4. Select the iDocumaker Domain and click Next. 5. Select the Oracle SOA Suite – 11.1.1.0 (this may automatically select other components which is OK). Click Next. 6. View the Configure JDBC resources screen. You should not make any changes. Click Next. 7. Check both connections and click Test Connections. After successful test, click Next. If the tests fail, something is broken. Go back to configure JDBC resources and check your service name/SID. 8. Check all schemas. Set a password (will be the same for all schemas). Enter the database information (service name, host name, port). Click Next. 9. Connections should test successfully. If not, go back and fix any errors. Click Next. 10. Click Next to pass through Optional Configuration. 11. Click Extend. 12. Click Done. 13. Open a terminal window and navigate to/execute: ODEE_HOME/documaker/j2ee/weblogic/oracle11g/bpel/antbuild.cmd14. Start the WebLogic Servers – AdminServer, jms_server, dmkr_server, idm_server. If you forgot how to do this, see the previous section Step 10. Note: if you previously changed the startManagedWebLogic.cmd script for WLS_USER and WLS_PASS you will need to make those changes again. 15. Start the WebLogic server soa_server1: MIDDLEWARE_HOME/user_projects/domains/idocumaker_domain/bin/startManagedWebLogic.cmd soa_server116. Open a browser to http://localhost:7001/console and login. 17. Navigate to Services?Data Sources and select DMKR_ASLINE. 18. Click the Targets tab. Check soa_server1, then click Save. Repeat for the DMKR_ADMIN data source. 19. Open a command prompt and navigate to ODEE_HOME/j2ee/weblogic/oracle11g/scripts, then execute deploy_soa.cmd. That's it! (As if that wasn't enough?) DOCUMAKER Deploy the sample MRL resources by navigating to/executing ODEE_HOME/documaker/mstrres/dmres/deploysamplemrl.bat. You should see approximately 500 resources deployed into the database. Start the Factory Services. Start?Run?services.msc. Locate the service named "ODDF xxxx" and right-click, select Start. Note that each Assembly Line has a separate Factory setup, including its own Factory service and Docupresentment service. The services are named for the assembly line and the machine on which they are installed (because you could have multiple machines servicing a single assembly line, so this allows for easy scripting to control all the services if you choose to do so. Repeat for the Docupresentment service. Note that each Assembly Line has a separate Docupresentment. Using Windows Explorer, navigate to ODEE_HOME/documaker/mstrres/dmres/input and select one of the XML files, and copy it into ODEE_HOME/documaker/hotdirectory. Note: if you chose a different hot directory during installation, copy the file there instead. Momentarily you should see the XML file disappear! Open browser and navigate to http://localhost:10001/DocumakerDashboard (previous versions 12.0-12.2 use http://localhost:10001/dashboard) and verify that job processed successfully. Note that some transactions may fail if you do not have a properly configured email server, and this is ok. You can set up a simple SMTP server (just search the internet for "SMTP developer" and you'll get several to choose from.  So... that's it? Where are we at this point? You now have a completely functional ODEE installation, from soup to nuts as they say. You can further expand your installation by doing some of the following activities: clustering WebLogic services configuring WebLogic for redundancy configuring Oracle 11g for RAC adding additional Factory servers for redundancy/processing capacity setting up a real MRL (instead of the sample resources) testing Documaker Web Services for job submission and more!  I certainly hope you've enjoyed this and find it useful. If you find yourself running into trouble, visit the Oracle Community for Documaker - there is plenty of activity there and you can ask questions. For more concentrated assistance, you can engage an Oracle consultant who is a subject matter expert to assist you. Feel free to email me [andy (dot) little (at) oracle (dot) com] and I can connect you with the appropriate resource to get started. Best of luck! -Andy 

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  • Can I add a java portlet to an existing java Web App?

    - by user323561
    Hi. I'm building a webapp that uses jboss-seam with jsf, facelets and rich faces, running on top of jboss AS 5.1. I would like to add a portlet area where I could add my own portlets, but from what I got (reading forums and documentation) I need to be running a portlet container/portal (something like liferay or gatein). But I don't want to be running a portal. I just want some kind of control where I can embed a portlet (something like an iFrame). Is this true or I got it wrong? If I'm wrong, how can I add an area to my webapp where I can add a portlet? Thanks Best regards.

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  • Seam conversation ending suddenly when using Redirect

    - by Markos Fragkakis
    Hi all, Because I get some errors on conversations ending abruptly, I created in my project some test pages that reproduce the issue. The navigation takes place between pageA.xhtml and pageB.xhtml. Please tell me if I am using something in the wrong way. My configuration: Seam 2.2.0.GA WebLogic 10.3.2 (11g) Richfaces 3.3.2 JSF 1.2 Note: the same happens when using annotations to begin / end conversations ======= PAGE A @Name("pageaAction") public class PageaAction { @Out(required = false, scope = ScopeType.CONVERSATION) Person person; public String rule3() { person = new Person(); person.setEmail("[email protected]"); person.setName("markos"); return "rule3"; } } <?xml version="1.0" encoding="UTF-8"?> <page> <navigation> <rule if-outcome="rule3"> <begin-conversation /> <redirect view-id="/pages/seam_sandbox/pageb.xhtml" /> </rule> </navigation> </page> ... <h:commandButton action="#{pageaAction.rule3()}" value="h:commandButton" /><br/> ... ======= PAGE B @Name("pagebAction") public class PagebAction { @In(required = false, scope = ScopeType.CONVERSATION) Person person; public String redirectA() { return "redirectA"; } } <?xml version="1.0" encoding="UTF-8"?> <page> <navigation> <rule if-outcome="redirectA"> <end-conversation before-redirect="true" /> <redirect view-id="/pages/seam_sandbox/pagea.xhtml" /> </rule> </navigation> </page> ... <h:commandButton action="#{pagebAction.redirectA()}" value="h:commandButton" /> ... ========== EXCEPTION: This happens after a random number of redirects. javax.faces.FacesException: {pagebAction.redirectA()}: java.lang.IllegalStateException: No conversation context active at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:118) at javax.faces.component.UICommand.broadcast(UICommand.java:387) at org.ajax4jsf.component.AjaxViewRoot.processEvents(AjaxViewRoot.java:324) at org.ajax4jsf.component.AjaxViewRoot.broadcastEvents(AjaxViewRoot.java:299) at org.ajax4jsf.component.AjaxViewRoot.processPhase(AjaxViewRoot.java:256) at org.ajax4jsf.component.AjaxViewRoot.processApplication(AjaxViewRoot.java:469) at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:82) at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100) at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:118) at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at org.ajax4jsf.webapp.BaseFilter.doFilter(BaseFilter.java:530) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:83) at org.jboss.seam.web.IdentityFilter.doFilter(IdentityFilter.java:40) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.web.MultipartFilter.doFilter(MultipartFilter.java:90) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.web.ExceptionFilter.doFilter(ExceptionFilter.java:64) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.web.RedirectFilter.doFilter(RedirectFilter.java:45) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.ajax4jsf.webapp.BaseXMLFilter.doXmlFilter(BaseXMLFilter.java:178) at org.ajax4jsf.webapp.BaseFilter.handleRequest(BaseFilter.java:290) at org.ajax4jsf.webapp.BaseFilter.processUploadsAndHandleRequest(BaseFilter.java:388) at org.ajax4jsf.webapp.BaseFilter.doFilter(BaseFilter.java:515) at org.jboss.seam.web.Ajax4jsfFilter.doFilter(Ajax4jsfFilter.java:56) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.web.LoggingFilter.doFilter(LoggingFilter.java:60) at org.jboss.seam.servlet.SeamFilter$FilterChainImpl.doFilter(SeamFilter.java:69) at org.jboss.seam.servlet.SeamFilter.doFilter(SeamFilter.java:158) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3592) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2202) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2108) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1432) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201) at weblogic.work.ExecuteThread.run(ExecuteThread.java:173) Caused by: javax.faces.el.EvaluationException: java.lang.IllegalStateException: No conversation context active at javax.faces.component.MethodBindingMethodExpressionAdapter.invoke(MethodBindingMethodExpressionAdapter.java:102) at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102) ... 45 more Caused by: java.lang.IllegalStateException: No conversation context active at org.jboss.seam.ScopeType.getContext(ScopeType.java:133) at org.jboss.seam.Component.getValueToInject(Component.java:2325) at org.jboss.seam.Component.injectAttributes(Component.java:1736) at org.jboss.seam.Component.inject(Component.java:1554) at org.jboss.seam.core.BijectionInterceptor.aroundInvoke(BijectionInterceptor.java:61) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.core.ConversationInterceptor.aroundInvoke(ConversationInterceptor.java:65) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.core.MethodContextInterceptor.aroundInvoke(MethodContextInterceptor.java:44) at org.jboss.seam.intercept.SeamInvocationContext.proceed(SeamInvocationContext.java:68) at org.jboss.seam.intercept.RootInterceptor.invoke(RootInterceptor.java:107) at org.jboss.seam.intercept.JavaBeanInterceptor.interceptInvocation(JavaBeanInterceptor.java:185) at org.jboss.seam.intercept.JavaBeanInterceptor.invoke(JavaBeanInterceptor.java:103) at eu.emea.pim.prs.web.seamsandbox.PagebAction_$$_javassist_seam_8.redirectA(PagebAction_$$_javassist_seam_8.java) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.jboss.el.util.ReflectionUtil.invokeMethod(ReflectionUtil.java:335) at org.jboss.el.util.ReflectionUtil.invokeMethod(ReflectionUtil.java:280) at org.jboss.el.parser.AstMethodSuffix.getValue(AstMethodSuffix.java:59) at org.jboss.el.parser.AstMethodSuffix.invoke(AstMethodSuffix.java:65) at org.jboss.el.parser.AstValue.invoke(AstValue.java:96) at org.jboss.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:276) at com.sun.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:68) at javax.faces.component.MethodBindingMethodExpressionAdapter.invoke(MethodBindingMethodExpressionAdapter.java:88) ... 46 more

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  • WebLogic Scripting Tool Tip &ndash; relax the syntax with the easy button

    - by james.bayer
    I stumbled on to this feature in WLST tonight called easeSyntax.  Apparently it’s a hidden feature that one of the WebLogic support engineers blogged about that allows you to simplify the commands in the interactive mode to have fewer parentheses and quotes.  For example, see how some of the commands instead of typing “ls()” I can type '”ls” or “cd(“/somepath”)” can become “cd /somepath”.  It’s not going to save the world, but it will help cut down on some extra typing. The example I was researching when stumbling into this was for how to print the runtime status of deployed application named “hello” on the “AdminServer”.  See the below output. wls:/base_domain/domainConfig> easeSyntax()   You have chosen to ease syntax for some WLST commands. However, the easy syntax should be strictly used in interactive mode. Easy syntax will not function properly in script mode and when used in loops. You can still use the regular jython syntax although you have opted for easy syntax. Use easeSyntax to turn this off. Use help(easeSyntax) for commands that support easy syntax wls:/base_domain/domainConfig> domainRuntime   wls:/base_domain/domainRuntime> ls dr-- AppRuntimeStateRuntime dr-- CoherenceServerLifeCycleRuntimes dr-- ConsoleRuntime dr-- DeployerRuntime dr-- DeploymentManager dr-- DomainServices dr-- LogRuntime dr-- MessageDrivenControlEJBRuntime dr-- MigratableServiceCoordinatorRuntime dr-- MigrationDataRuntimes dr-- PolicySubjectManagerRuntime dr-- SNMPAgentRuntime dr-- ServerLifeCycleRuntimes dr-- ServerRuntimes dr-- ServerServices dr-- ServiceMigrationDataRuntimes   -r-- ActivationTime Wed Dec 15 22:37:02 PST 2010 -r-- MessageDrivenControlEJBRuntime null -r-- MigrationDataRuntimes null -r-- Name base_domain -rw- Parent null -r-- ServiceMigrationDataRuntimes null -r-- Type DomainRuntime   -r-x preDeregister Void : -r-x restartSystemResource Void : WebLogicMBean(weblogic.management.configuration.SystemResourceMBean)   wls:/base_domain/domainRuntime> cd AppRuntimeStateRuntime/AppRuntimeStateRuntime wls:/base_domain/domainRuntime/AppRuntimeStateRuntime/AppRuntimeStateRuntime> ls   -r-- ApplicationIds java.lang.String[active-cache#[email protected], coherence-web-spi#[email protected], coherence#3. -r-- Name AppRuntimeStateRuntime -r-- Type AppRuntimeStateRuntime   -r-x getCurrentState String : String(appid),String(moduleid),String(subModuleId),String(target) -r-x getCurrentState String : String(appid),String(moduleid),String(target) -r-x getCurrentState String : String(appid),String(target) -r-x getIntendedState String : String(appid) -r-x getIntendedState String : String(appid),String(target) -r-x getModuleIds String[] : String(appid) -r-x getModuleTargets String[] : String(appid),String(moduleid) -r-x getModuleTargets String[] : String(appid),String(moduleid),String(subModuleId) -r-x getModuleType String : String(appid),String(moduleid) -r-x getRetireTimeMillis Long : String(appid) -r-x getRetireTimeoutSeconds Integer : String(appid) -r-x getSubmoduleIds String[] : String(appid),String(moduleid) -r-x isActiveVersion Boolean : String(appid) -r-x isAdminMode Boolean : String(appid),String(java.lang.String) -r-x preDeregister Void :   wls:/base_domain/domainRuntime/AppRuntimeStateRuntime/AppRuntimeStateRuntime> cmo.getCurrentState('hello','AdminServer') 'STATE_ACTIVE' wls:/base_domain/domainRuntime/AppRuntimeStateRuntime/AppRuntimeStateRuntime> cd / wls:/base_domain/domainRuntime>

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  • Is there a perf hit using mule as a container vs. standard JEE container like Weblogic?

    - by Victor Grazi
    Our team is considering using Mule in a large scale medium volume internal facing transactional banking application. At first Mule would just be used as an application server although it is possible some of its esb/orchestration features would be used in the future. I have no experience with mule, being new on the team. But my gut says Mule would not be as performant as Weblogic or Glassfish as a deployment container. Does anyone have any comparison stories to share that might shed light?

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  • ??????????Oracle???????????????????????·????! |WebLogic Channel|??????

    - by ???02
    ?? ???????·??·?????????????????????????????????????????????????????????????????????????????????????????????????!?????????????????????·????????????????!???????????!????????????????????????????? ????????????????????GUI??? Oracle Enterprise Manager Grid Control??????????????·???????GUI????JRockit Flight Recorder??????????????2??????????WebLogic Server ? Oracle Database ???????????????????????????????????????????????????¦Database?Application Server??????¦????????????????????¦???????????????????????¦?????????·????????¦Oracle Enterprise Manager Grid Control????????????¦JRockit Flight Recorder????????????????????????????????????????????2???????????????????????http://www.oracle.com/technetwork/jp/ondemand/application-grid/id-000954-404639-ja.pdf<wmv> http://otndnld.oracle.co.jp/ondemand/otn-seminar/movie/id_000948.wmv<mp4> http://otndnld.oracle.co.jp/ondemand/otn-seminar/movie/mp4/id_000948.mp4

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  • "Clear Text Credential Access Enabled" field

    - by Dave
    Searching for answers about the "Clear Text Credential Access Enabled" field, I found a question on an oracle forum that was my exactly what I was trying to find out. Thinking that my answer would soon be found, I happily click on the link only to find zero replies. All hope was lost. I am posting the question here, hoping that someone on this site will know the answer. Can somebody please explain the usage of "Clear Text Credential Access Enabled" checkbox under "-Security-Advanced tab for Weblogic 11g? What is the difference if we set or unset this flag? If I dont set this flag I get an exception like "Access to sensitive attribute in clear text is not allowed due to the setting of ClearTextCredentialAccessEnabled attribute in SecurityConfigurationMBean" when I try to set a value for the "Credential" field. But what should be the value for "Credential" field if I dont set the "Clear Text Credential Access Enabled"flag?

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  • Portlet container like pluto or jetspeed on google app engine?

    - by Patrick Cornelissen
    I am trying to build something "portlet server"-ish on the google app engine. (as open source) I'd like to use the JSR168/286 standards, but I think that the restrictions of the app engine will make it somewhere between tricky and impossible. Has anyone tried to run jetspeed or an application that uses pluto internally on the google app engine? Based on my current knowledge of portlets and the google app engine I'm anticipating these problems: A war file with portlets is from the deployment standpoint more or less a complete webapp (yes, I know that it doesn't really work without a portal server). The war file may contain it's own web.xml etc. This makes deployment on the app engine rather difficult, because the apps are not visible to each other, so all portlet containing archives need to be included in the war file of the deployed "app engine based portal server". The "portlets" are (at least in liferay) started as permanent servlet processes, based on their portlet.xmls and web.xmls which is located in the same spot for every portlet archive that is loaded. I think this may be problematic in the app engine, because everything is in one big "web app", so it may be tricky to access the portlet.xmls from each archive. This prevents a 100% compatibility in my opinion. Is here anyone who has any experience with the combination of portlets and the app engine? Do you think it's feasible to modify jetspeed, pluto or any other portlet container to be able to run it on the app engine?

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  • pluto or jetspeed on google app engine?

    - by Patrick Cornelissen
    I am trying to build something "portlet server"-ish on the google app engine. (as open source) I'd like to use the JSR168/286 standards, but I think that the restrictions of the app engine will make it somewhere between tricky and impossible. Has anyone tried to run jetspeed or an application that uses pluto internally on the google app engine? Based on my current knowledge of portlets and the google app engine I'm anticipating these problems: A war file with portlets is from the deployment standpoint more or less a complete webapp (yes, I know that it doesn't really work without a portal server). The war file may contain it's own web.xml etc. This makes deployment on the app engine rather difficult, because the apps are not visible to each other, so all portlet containing archives need to be included in the war file of the deployed "app engine based portal server". The "portlets" are (at least in liferay) started as permanent servlet processes, based on their portlet.xmls and web.xmls which is located in the same spot for every portlet archive that is loaded. I think this may be problematic in the app engine, because everything is in one big "web app", so it may be tricky to access the portlet.xmls from each archive. This prevents a 100% compatibility in my opinion. Is here anyone who has any experience with the combination of portlets and the app engine? Do you think it's feasible to modify jetspeed, pluto or any other portlet container to be able to run it on the app engine?

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  • Metro UsernameToken Policy

    - by Rodney
    I created a web services client prototype using api's available in weblogic 10.3. I've been told I need to use Metro 2.0 instead (it's already being used for other projects). The problem I have encounter is that the WSDL does not include any Security Policy information but a UsernameToken is required for each method call. In weblogic I was able to write my own policy xml file and instantiate my service with it (see below), however I can not seem to figure out how to do the same using Metro. Policy.xml <?xml version="1.0"?> <wsp:Policy xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" xmlns:sp="http://docs.oasis-open.org/ws-sx/ws-securitypolicy/200512"> <sp:SupportingTokens> <wsp:Policy> <sp:UsernameToken sp:IncludeToken="http://docs.oasis-open.org/ws-sx/ws-securitypolicy/200512/IncludeToken/AlwaysToRecipient"> <wsp:Policy> <sp:WssUsernameToken10/> <sp:HashPassword/> </wsp:Policy> </sp:UsernameToken> </wsp:Policy> </sp:SupportingTokens> </wsp:Policy> Client.java (Weblogic) ClientPolicyFeature cpf = new ClientPolicyFeature(); InputStream asStream = WebServiceSoapClient.class.getResourceAsStream("Policy.xml"); cpf.setEffectivePolicy(new InputStreamPolicySource(asStream)); try { webService = new WebService(new URL("http://192.168.1.10/WebService/WebService.asmx?wsdl"), new QName("http://testme.com", "WebService")); } catch ( MalformedURLException e ) { e.printStackTrace(); } WebServiceSoap client = webService.getWebServiceSoap(new WebServiceFeature[] {cpf}); List<CredentialProvider> credProviders = new ArrayList<CredentialProvider>(); String username = "user"; String password = "pass"; CredentialProvider cp = new ClientUNTCredentialProvider(username.getBytes(), password.getBytes()); credProviders.add(cp); Map<String, Object> rc = ((BindingProvider) client).getRequestContext(); rc.put(WSSecurityContext.CREDENTIAL_PROVIDER_LIST, credProviders); ... I am able to generate my Proxy classes using Metro however I can not figure out how to configure it to send the UsernameToken. I have attempted several different examples from the web which have not worked. Any help would be appreciated.

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  • JAX-WS errors when SOAP body contains UTF-8 BOM

    - by Vinny Carpenter
    I have developed a Web Service using JAX-WS (v2.1.3 - Sun JDK 1.6.0_05) deployed on WebLogic 10.3 that works just fine when I use a Java client or SoapUI or other Web Services testing tools. I need to consume this service using 2005 Microsoft SQL Server Reporting Services and I get the following error Couldn't create SOAP message due to exception: XML reader error: unexpected character content SEVERE: Couldn't create SOAP message due to exception: XML reader error: unexpected character content: "?" com.sun.xml.ws.protocol.soap.MessageCreationException: Couldn't create SOAP message due to exception: XML reader error: unexpected character content: "?" at com.sun.xml.ws.encoding.SOAPBindingCodec.decode(SOAPBindingCodec.java:292) at com.sun.xml.ws.transport.http.HttpAdapter.decodePacket(HttpAdapter.java:276) at com.sun.xml.ws.transport.http.HttpAdapter.access$500(HttpAdapter.java:93) at com.sun.xml.ws.transport.http.HttpAdapter$HttpToolkit.handle(HttpAdapter.java:432) at com.sun.xml.ws.transport.http.HttpAdapter.handle(HttpAdapter.java:244) at com.sun.xml.ws.transport.http.servlet.ServletAdapter.handle(ServletAdapter.java:134) at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doGet(WSServletDelegate.java:129) at com.sun.xml.ws.transport.http.servlet.WSServletDelegate.doPost(WSServletDelegate.java:160) at com.sun.xml.ws.transport.http.servlet.WSServlet.doPost(WSServlet.java:75) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3498) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(Unknown Source) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201) at weblogic.work.ExecuteThread.run(ExecuteThread.java:173) Caused by: com.sun.xml.ws.streaming.XMLStreamReaderException: XML reader error: unexpected character content: "?" at com.sun.xml.ws.streaming.XMLStreamReaderUtil.nextElementContent(XMLStreamReaderUtil.java:102) at com.sun.xml.ws.encoding.StreamSOAPCodec.decode(StreamSOAPCodec.java:174) at com.sun.xml.ws.encoding.StreamSOAPCodec.decode(StreamSOAPCodec.java:296) at com.sun.xml.ws.encoding.StreamSOAPCodec.decode(StreamSOAPCodec.java:128) at com.sun.xml.ws.encoding.SOAPBindingCodec.decode(SOAPBindingCodec.java:287) ... 22 more If I use a HTTP proxy to sniff out what SSRS is sending to JAX-WS, I see EF BB BF as the beginning of the post body and JAX-WS doesn't like that. If I remove the special characters and resubmit the request using Fiddler, then the web-service invocation works. Why does JAX-WS blow up with the standard UTF-8 BOM? Is there a workaround to get past this issue? Any suggestions would be greatly appreciated. Thanks --Vinny

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  • With EJB 2.1, is declaring references to resources in ejb-jar.xml required?

    - by zwerd328
    I'm using Weblogic 9.2 with a lot of MDBs. These MDBs access JDBC DataSources and write to both locally and externally managed JMS Destinations using local and foreign XAConnectionFactorys, respectively. Each MDB demarcates a container-managed JTA transaction that should be distributed amongst all of these resources. Below is an excerpt from my ejb-jar.xml for an MDB that consumes from a local Queue called "MyDestination" and produces to an IBM Websphere MQ Queue called "MyOtherDestination". These logical names are linked to physical objects in my weblogic-ejb-jar.xml file. Is it required to use the <resource-ref> and <message-destination-ref> tags to expose the ConnectionFactory and Queue to the MDB? If so, is it required by Weblogic or is it required by the J2EE spec? And for what purpose? For example, is it required to support XA transactionality? I'm already aware of the benefit of decoupling the administered objects from my MDB using names exposed to the naming context of the MDB. Is this the only value added when specifying these tags? In other words, is it acceptable to just reference these objects from my MDB using the InitialContext and the objects' fully-qualified names? <enterprise-bean> <message-driven> <ejb-name>MyMDB</ejb-name> <ejb-class>com.mycompany.MyMessageDrivenBean</ejb-class> <transaction-type>Container</transaction-type> <message-destination-type>javax.jms.Queue</message-destination> <message-destination-link>MyDestination</message-destination-link> <resource-ref> <res-ref-name>jms/myQCF</res-ref-name> <res-type>javax.jms.XAConnectionFactory</res-type> <res-auth>Container</res-auth> </resource-ref> <message-destination-ref> <message-destination-ref-name>jms/myOtherDestination</message-destination-ref-name> <message-destination-type>javax.jms.Queue</message-destination-type> <message-destination-usage>Produces</message-destination-usage> <message-destination-link>MyOtherDestination</message-destination-link> </message-destination-ref> </message-driven> <enterprise-bean>

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  • Tuxedo 12c

    - by JuergenKress
    Tuxedo 12c (12.1.1) release is now generally available. This major release includes a significant number of new features, In the case you missed the launch webcast – you can watch it on.demand. Key new Features include: Cloud Ready Infrastructure Optimized for Exalogic with 8X throughput Management/Monitoring Integrated with Enterprise Manager 12c For Mainframe COBOL Applications running on CICS, IMS, Batch New Messaging Solution: Tuxedo Message Queue 12c Ease of Application Development Solaris Studio IDE for Developing Tuxedo Applications Extend C, C++, COBOL Applications with Java POJOs Accelerated Migration of Large-scale Mainframe Applications At our WebLogic Community Workspace you can get the latest ppt presentations for your customer meetings: Tux ART 12c Launch Webcast Hasan Ajay v18.pptx Tux12claunch-techwebcast_v11.pptx Tuxedo_on_exalogic_external_v3.pptx For the more Tuxedo information, please visit the WebLogic Community Workspace (WebLogic Community membership required). WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: Tuxedo,Tuxedo 12c,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Oracle makes Virtualized Java Applications Practical. Announces Brand New Products

    - by blake.connell
    New Oracle Virtual Assembly Builder and Oracle WebLogic Suite Virtualization Option make running Java applications in a virtual environments easy and practical. • Oracle Virtual Assembly Builder is a new product designed to help organizations quickly and easily deploy multi-tier enterprise applications in virtualized environments. It enables administrators to quickly configure and provision these applications. • Oracle WebLogic Suite Virtualization Option delivers Oracle WebLogic Server on Oracle JRockit Virtual Edition delivering 'near-native' performance and increased server density. • Oracle WebLogic Server on Oracle JRockit Virtual Edition runs directly on Oracle VM without a guest operating system, a unique capability resulting in better performance and more application server runtime per system. Oracle WebLogic Suite Virtualization Option and Oracle Virtual Assembly Builder can drive operational efficiency and agility. Customers can dynamically scale up/down the underlying software infrastructure and applications with ease through software automation. Register for a live webinar with Oracle product experts Read the press release For more product information: Oracle Virtual Assembly Builder Oracle WebLogic Suite Virtualization Option

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  • ExaLogic 2.01 Implementations– partner resource kit & training material

    - by JuergenKress
    Are you working on ExaLogic 2.01 Implementations? Let us know, we are happy to support you! Please make sure that you contact us for dedicated technical support. Additional we added new material to the ExaLogic wiki page. Benefits of deploying Oracle e-Business Suite on Exalogic and Exadata.pdf Exalogic-security-1561688.pdf Oracle Exalogic Elastic Cloud Satement of direction.pdf (Oracle and partner confidential) ExaLogic 2.01 Training material For all material, please visit the WebLogic Community Workspace (WebLogic Community membership required). WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: ExaLogic,ExaLogic 2.01,ExaLogic kit,ExaLogic trianing,enablement,education,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • ExaLogic kit

    - by JuergenKress
    The latest technical information, faq, whitepapers and customer presentations are available: Evolution from the Traditional Data Center to Exalogic An Operational Perspective ExaLogic customer presentation ExaLogic platform Images, Templates and ECU ExaLogic FAQ - partner oracle confidential For all whitepapers, please visit the: WebLogic Community Workspace (WebLogic Community membership required). WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: ExaLogic,ExqaLogic kit,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • 10??OTN????????

    - by OTN-J Master
    10???????????????????????????????????????????????????????????????????[10/23(?)??]  Oracle Solaris ??????? #7 [10/23(?)??]  Oracle MySQL Tech Tour - Osaka[10/24(?)??]  WebLogic Server???[10/24(?)??]  ?????? Oracle Application Testing Suite??????[10/24(?)??]  ?92? ????! ???????? Oracle RAC ???????! -??????! RAC?????????? [10/25(?)??]  ?????! ???????????????????????(???)[10/25(?)??]  Oracle MySQL Tech Tour - Tokyo [10/26(?)??]  Oracle MySQL Tech Tour - Fukuoka[10/30(?)??] Oracle Days Tokyo 2012>>??????????????????(oracle.com???) Oracle Solaris ??????? #7 ???: 10?23?(?) 18:30~20:40???: ?????????? ?? 13F??????? ???: ???????????????? Solaris ????????? 7 ????? Oracle Solaris ??????????Oracle Solaris ????????????????? ????Oralce Solaris ????????????!??????????????????Oracle OpenWolrd 2012 ??????Oracle Solaris ?????????????????????? ?????? 3 ??????????????????????????? ????????????????????????Solaris ???????????????????????????????????????????????? >> ??·???????? ?????? Oracle MySQL Tech Tour - Osaka??! ???: 10?23?(?)13:30~17:00???: ??(??????????????????) ???:???MySQL?????????????????MySQL?????Oracle MySQL Tech Tour - Osaka??????????MySQL????·??????????????????????????????????????????????·????·?? ????? ??????MySQL??????????????????? ????????????????????????? ????????????????• MySQL???? ??????????????·??????????? • MySQL????????????????? • MySQL????????????????? MySQL??????????????????????????????????DBA????????IT??????MySQL????????????????????? >> ??·???????? ?????? ?29? WebLogic Server???@?? ???: 10?24?(?) 18:30~20:40 ???: ?????????? ??13F??????? ???: ?29? WebLogic Server???@???????????????WebLogic Server?????:???????????????????iPad???????????2???????????????WebLogic Server????????????????WebLogic Server??????????????????????·????????????????????????????????JDBC??? ?????????????????? ??????WebLogic Server?????:?????????WebLogic Server???????????????????????????????????????iPad?????????????????????????????????????????????WebLogic Server???Oracle JDeveloper????? ?Oracle Application Development Framework (ADF)????????? ?WebCenter Framework ????????????????????????????????????????????????????????????????????????????????????????WebLogic Server????????????????????????????????????WebLogic Server????????????WebLogic Server?????????????????????????????????????!???????????????????Java EE6???????????? >> ??·???????? ?????? ?Oracle Application Testing Suite??????????????????Web????????????????????·??? ??????! ???: 10?24?(?) 13:30 ~ 18:00 ???: ?????????? ?? ???:???Web????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Application Testing Suite??Web???????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Application Testing Suite???????????????????????????????????? >> ??·???????? ?????? ?92? ????! ???????? Oracle RAC ???????! -??????! RAC??????????  ???: 10?24?(?)18:30~20:00???: ?????? ???????????? ???:18?????????????????????! ???????????92????RAC?????????????????????????????????????????RAC???????RAC????·???????·???????????????????????Oracle Database??????????????????????????Oracle RAC???????????????????????????????????????????????????RAC????????RAC??????????????RAC??????????????????????????RAC???????????????????????????????????????????????????????????????RAC???????????????????????????????????Oracle??????????????RAC????????????????????????????????????????????????????????????????????????RAC????????????????????????????????RAC?DB??? ???????????????? ????????! >> ??·???????? ?????? ?????! ???????????????????????(???)  ???: 10?25?(?)???:13:30~15:30 ???: 18:00~20:00???: ?????????? ?? ???:???????????????????????????????????????????? ·??????????????? ·?????????????????????????????? ·??????????????????????????Oracle Enterprise Manager?????Oracle Database Enterprise Edition?????????????????????????????????????????????????/????????????????????????????????????????????????????????????????????????????????????????????????????????·??????????????????? ??????????????????????????????????????>> ??·???????? ?????? Oracle MySQL Tech Tour - Tokyo  ???: 10?25?(?)13:30~17:00???: ?????????? ?? 13F??????????:???MySQL?????????????????MySQL?????Oracle MySQL Tech Tour - Tokyo??????????MySQL????·??????????????????????????????????????????????·????·?? ????? ??????MySQL??????????????????? ????????????????????????? ????????????????• MySQL???? ??????????????·??????????? • MySQL????????????????? • MySQL????????????????? MySQL??????????????????????????????????DBA????????IT??????MySQL?????????????????????>> ??·???????? ?????? Oracle MySQL Tech Tour - Fukuoka ???: 10?26?(?)13:30~17:00???: ?? ???????? ???? 8F??????? ???: ???MySQL?????????????????MySQL?????Oracle MySQL Tech Tour - Fukuoka??????????????? MySQL????·??????????????????????????????????????????????·????·?? ????? ??????MySQL??????????????????? ????????????????????????? ????????????????•MySQL???? ??????????????·??????????? •MySQL????????????????? •MySQL????????????????? MySQL??????????????????????????????????DBA????????IT??????MySQL????????????????????? >> ??·???????? ?????? Oracle Days 2012 Tokyo ???: 10?30?(?)·31(?)10:00 ~ 18:00 ???: ??????????? ???: ?????????????????????10????????Oracle OpenWorld???????????????????????????????????IT????????????????????????????????????????????????????????????????IT??????????>> ?????????? / ???????? ??????

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  • How to pass variable from jsf managed bean to jsp page

    - by cyberziko
    How can I pass a variable from JSF managed bean to JSP page. PS: I'm in portal context (liferay). I tried this: in Managed Bean: HttpServletRequest request = (HttpServletRequest) FacesContext.getCurrentInstance().getExternalContext().getRequest(); request.setAttribute("var", "someTxt"); in JSP: <% String var = (String)request.getAttribute("var"); %> I don't get any result.

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  • Oracle WebCenter: The Best of the Best

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  Last week, we provided an overview of Oracle WebCenter, and this week, we'll focus on Convergence and how the new release of Oracle WebCenter is the Best of the Best..Our development team has been working very hard to bring all the best capabilities from each of the existing portal products into one modern user experience platform that provides a robust foundation for moving customers into the future.  Each of the development teams still maintain their existing products to support the current customers,  but they've been tasked with converging their unique best of breed features into the new WebCenter release so that it will meet the broadest set of use cases possible. For example, we've taken the fastest and most scalable portlet engine in the industry with Oracle WebLogic Portal, integrated it within WebCenter, and improved performance further, to deliver even more performance for our customers.  In addition, we've focused on extending the reach of all the different user experience resources so that customers can deliver robust capabilities into their existing portals, applications, composite applications, dashboards, mobile applications, really any channel that requires information.  And finally, we've combined a whole set of community and multi-site capabilities leveraging the pioneering capabilities of Plumtree portal directly into the new WebCenter release.  While at the same time we've built and delivered the new WebCenter release, we've also provided new feature releases of all the existing products.  In this way, customers can continue to gain value out of their existing investments while at the same time have the smoothest path to upgrading to the new WebCenter release. With the new WebCenter release, we are delivering a converged platform to address all portal requirements that have been delivered by different point products in our portal portfolio in the past. Additionally, this release delivers the most modern user experience that goes well beyond the experience the other portal products provided. This is because the new WebCenter release has been built from the ground up with modern technologies around rich clients, SOA, and customizations compared with other portal products whose architecture has been adapted to add capabilities like AJAX, personalization, and social computing.The new WebCenter release addresses the broadest set of use cases using single product set and single architecture spanning extranet sites to social communities. It helps customers manage, maintain and develop one technology set, but leverage it throughout their organization whether it's embedded in an application or a new destination for improved customer and employee productivity. Additionally, the new release of WebCenter leverages the best and most performant features of all the existing portfolio products to deliver the fastest and most scalable portal platform.  Most importantly, it supports the broadest development models spanning from J2EE/Java to HTML/REST to .NET.Keep checking back this week as we provide additional resources and information on how the new release of Oracle WebCenter is the Best of the Best - converging all the best capabilities from each of the existing portal products into one modern user experience platform.

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  • People, Process & Engagement: WebCenter Partner Keste

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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  • Is using SharePoint as a intranet/extranet portal a good idea?

    - by Rob
    I work for a fortune 500 company in IT and we have developed many systems/applications to do a variety of things. We are in need of some commonality of these applications and a better portal/dashboard/landing page for these applications. So, our customers and employees would log into this portal and see all the "things" that they can do which then link to their own application. This could maybe just iframe in each application inside of this portal to keep brand and navigation consistency. We are trying to decide whether to use SharePoint 2007 or 2010 for this or develop a portal/dashboard of sorts in house. We would like this portal to look and feel very branded to our needs and really not even feel like its using SharePoint (if needed). An example is to provide our own Menu control that drives the navigation if needed. Does anyone have any pros/cons for using SharePoint in such a way? Any advice on implementation (e.g. use 2010, much easier to customize design than 2007, etc)?

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  • Java : Oracle à son tour attaqué en justice, un éditeur de Middleware dénonce une "violation massive de brevets" dans WebLogic et Glassfish

    Java : Oracle attaqué en justice par un éditeur de Middleware WebLogic Server et Glassfish Server visés Le fournisseur de solution middleware Java Thought vient de lancer une procédure contre Oracle pour « violation massive de brevets ». La plainte a été déposée le 31 Octobre. D'après l'explication de l'éditeur, Thought a créé une technologie (un « mapping layer »), pour sauvegarder des objets et des tables, qui a grandement simplifié la gestion des données persistantes. Cette technologie brevetée a ensuite été intégrée dans son outil maison CocoBase en 1997. Thought a alors reçu 28 demandes de versions d'évaluations de CocoBase émanant de mails dont les adresses étai...

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  • Developer Deep Dive into Oracle WebLogic Server 12c (Dec. 1)

    - by oracletechnet
    It is not often that we are compelled to direct you toward a product launch event. But this one is special. On Dec. 1, Oracle will launch (via live Webcast) Oracle WebLogic Server 12c, a major update to that product. And this release, which includes Java EE 6 support, Active GridLink for Oracle RAC, and Oracle Virtual Assembly Builder, among other things, is specifically designed to improve the process of deploying apps to the cloud. Even better: the Dec. 1 Webcast includes an hour-long, developer-focused deep-dive session in which product experts will answer your questions via live chat. (Register for this session separately.) You don't want to miss this one, folks! 

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