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  • Red Gate Coder interviews: Alex Davies

    - by Michael Williamson
    Alex Davies has been a software engineer at Red Gate since graduating from university, and is currently busy working on .NET Demon. We talked about tackling parallel programming with his actors framework, a scientific approach to debugging, and how JavaScript is going to affect the programming languages we use in years to come. So, if we start at the start, how did you get started in programming? When I was seven or eight, I was given a BBC Micro for Christmas. I had asked for a Game Boy, but my dad thought it would be better to give me a proper computer. For a year or so, I only played games on it, but then I found the user guide for writing programs in it. I gradually started doing more stuff on it and found it fun. I liked creating. As I went into senior school I continued to write stuff on there, trying to write games that weren’t very good. I got a real computer when I was fourteen and found ways to write BASIC on it. Visual Basic to start with, and then something more interesting than that. How did you learn to program? Was there someone helping you out? Absolutely not! I learnt out of a book, or by experimenting. I remember the first time I found a loop, I was like “Oh my God! I don’t have to write out the same line over and over and over again any more. It’s amazing!” When did you think this might be something that you actually wanted to do as a career? For a long time, I thought it wasn’t something that you would do as a career, because it was too much fun to be a career. I thought I’d do chemistry at university and some kind of career based on chemical engineering. And then I went to a careers fair at school when I was seventeen or eighteen, and it just didn’t interest me whatsoever. I thought “I could be a programmer, and there’s loads of money there, and I’m good at it, and it’s fun”, but also that I shouldn’t spoil my hobby. Now I don’t really program in my spare time any more, which is a bit of a shame, but I program all the rest of the time, so I can live with it. Do you think you learnt much about programming at university? Yes, definitely! I went into university knowing how to make computers do anything I wanted them to do. However, I didn’t have the language to talk about algorithms, so the algorithms course in my first year was massively important. Learning other language paradigms like functional programming was really good for breadth of understanding. Functional programming influences normal programming through design rather than actually using it all the time. I draw inspiration from it to write imperative programs which I think is actually becoming really fashionable now, but I’ve been doing it for ages. I did it first! There were also some courses on really odd programming languages, a bit of Prolog, a little bit of C. Having a little bit of each of those is something that I would have never done on my own, so it was important. And then there are knowledge-based courses which are about not programming itself but things that have been programmed like TCP. Those are really important for examples for how to approach things. Did you do any internships while you were at university? Yeah, I spent both of my summers at the same company. I thought I could code well before I went there. Looking back at the crap that I produced, it was only surpassed in its crappiness by all of the other code already in that company. I’m so much better at writing nice code now than I used to be back then. Was there just not a culture of looking after your code? There was, they just didn’t hire people for their abilities in that area. They hired people for raw IQ. The first indicator of it going wrong was that they didn’t have any computer scientists, which is a bit odd in a programming company. But even beyond that they didn’t have people who learnt architecture from anyone else. Most of them had started straight out of university, so never really had experience or mentors to learn from. There wasn’t the experience to draw from to teach each other. In the second half of my second internship, I was being given tasks like looking at new technologies and teaching people stuff. Interns shouldn’t be teaching people how to do their jobs! All interns are going to have little nuggets of things that you don’t know about, but they shouldn’t consistently be the ones who know the most. It’s not a good environment to learn. I was going to ask how you found working with people who were more experienced than you… When I reached Red Gate, I found some people who were more experienced programmers than me, and that was difficult. I’ve been coding since I was tiny. At university there were people who were cleverer than me, but there weren’t very many who were more experienced programmers than me. During my internship, I didn’t find anyone who I classed as being a noticeably more experienced programmer than me. So, it was a shock to the system to have valid criticisms rather than just formatting criticisms. However, Red Gate’s not so big on the actual code review, at least it wasn’t when I started. We did an entire product release and then somebody looked over all of the UI of that product which I’d written and say what they didn’t like. By that point, it was way too late and I’d disagree with them. Do you think the lack of code reviews was a bad thing? I think if there’s going to be any oversight of new people, then it should be continuous rather than chunky. For me I don’t mind too much, I could go out and get oversight if I wanted it, and in those situations I felt comfortable without it. If I was managing the new person, then maybe I’d be keener on oversight and then the right way to do it is continuously and in very, very small chunks. Have you had any significant projects you’ve worked on outside of a job? When I was a teenager I wrote all sorts of stuff. I used to write games, I derived how to do isomorphic projections myself once. I didn’t know what the word was so I couldn’t Google for it, so I worked it out myself. It was horrifically complicated. But it sort of tailed off when I started at university, and is now basically zero. If I do side-projects now, they tend to be work-related side projects like my actors framework, NAct, which I started in a down tools week. Could you explain a little more about NAct? It is a little C# framework for writing parallel code more easily. Parallel programming is difficult when you need to write to shared data. Sometimes parallel programming is easy because you don’t need to write to shared data. When you do need to access shared data, you could just have your threads pile in and do their work, but then you would screw up the data because the threads would trample on each other’s toes. You could lock, but locks are really dangerous if you’re using more than one of them. You get interactions like deadlocks, and that’s just nasty. Actors instead allows you to say this piece of data belongs to this thread of execution, and nobody else can read it. If you want to read it, then ask that thread of execution for a piece of it by sending a message, and it will send the data back by a message. And that avoids deadlocks as long as you follow some obvious rules about not making your actors sit around waiting for other actors to do something. There are lots of ways to write actors, NAct allows you to do it as if it was method calls on other objects, which means you get all the strong type-safety that C# programmers like. Do you think that this is suitable for the majority of parallel programming, or do you think it’s only suitable for specific cases? It’s suitable for most difficult parallel programming. If you’ve just got a hundred web requests which are all independent of each other, then I wouldn’t bother because it’s easier to just spin them up in separate threads and they can proceed independently of each other. But where you’ve got difficult parallel programming, where you’ve got multiple threads accessing multiple bits of data in multiple ways at different times, then actors is at least as good as all other ways, and is, I reckon, easier to think about. When you’re using actors, you presumably still have to write your code in a different way from you would otherwise using single-threaded code. You can’t use actors with any methods that have return types, because you’re not allowed to call into another actor and wait for it. If you want to get a piece of data out of another actor, then you’ve got to use tasks so that you can use “async” and “await” to await asynchronously for it. But other than that, you can still stick things in classes so it’s not too different really. Rather than having thousands of objects with mutable state, you can use component-orientated design, where there are only a few mutable classes which each have a small number of instances. Then there can be thousands of immutable objects. If you tend to do that anyway, then actors isn’t much of a jump. If I’ve already built my system without any parallelism, how hard is it to add actors to exploit all eight cores on my desktop? Usually pretty easy. If you can identify even one boundary where things look like messages and you have components where some objects live on one side and these other objects live on the other side, then you can have a granddaddy object on one side be an actor and it will parallelise as it goes across that boundary. Not too difficult. If we do get 1000-core desktop PCs, do you think actors will scale up? It’s hard. There are always in the order of twenty to fifty actors in my whole program because I tend to write each component as actors, and I tend to have one instance of each component. So this won’t scale to a thousand cores. What you can do is write data structures out of actors. I use dictionaries all over the place, and if you need a dictionary that is going to be accessed concurrently, then you could build one of those out of actors in no time. You can use queuing to marshal requests between different slices of the dictionary which are living on different threads. So it’s like a distributed hash table but all of the chunks of it are on the same machine. That means that each of these thousand processors has cached one small piece of the dictionary. I reckon it wouldn’t be too big a leap to start doing proper parallelism. Do you think it helps if actors get baked into the language, similarly to Erlang? Erlang is excellent in that it has thread-local garbage collection. C# doesn’t, so there’s a limit to how well C# actors can possibly scale because there’s a single garbage collected heap shared between all of them. When you do a global garbage collection, you’ve got to stop all of the actors, which is seriously expensive, whereas in Erlang garbage collections happen per-actor, so they’re insanely cheap. However, Erlang deviated from all the sensible language design that people have used recently and has just come up with crazy stuff. You can definitely retrofit thread-local garbage collection to .NET, and then it’s quite well-suited to support actors, even if it’s not baked into the language. Speaking of language design, do you have a favourite programming language? I’ll choose a language which I’ve never written before. I like the idea of Scala. It sounds like C#, only with some of the niggles gone. I enjoy writing static types. It means you don’t have to writing tests so much. When you say it doesn’t have some of the niggles? C# doesn’t allow the use of a property as a method group. It doesn’t have Scala case classes, or sum types, where you can do a switch statement and the compiler checks that you’ve checked all the cases, which is really useful in functional-style programming. Pattern-matching, in other words. That’s actually the major niggle. C# is pretty good, and I’m quite happy with C#. And what about going even further with the type system to remove the need for tests to something like Haskell? Or is that a step too far? I’m quite a pragmatist, I don’t think I could deal with trying to write big systems in languages with too few other users, especially when learning how to structure things. I just don’t know anyone who can teach me, and the Internet won’t teach me. That’s the main reason I wouldn’t use it. If I turned up at a company that writes big systems in Haskell, I would have no objection to that, but I wouldn’t instigate it. What about things in C#? For instance, there’s contracts in C#, so you can try to statically verify a bit more about your code. Do you think that’s useful, or just not worthwhile? I’ve not really tried it. My hunch is that it needs to be built into the language and be quite mathematical for it to work in real life, and that doesn’t seem to have ended up true for C# contracts. I don’t think anyone who’s tried them thinks they’re any good. I might be wrong. On a slightly different note, how do you like to debug code? I think I’m quite an odd debugger. I use guesswork extremely rarely, especially if something seems quite difficult to debug. I’ve been bitten spending hours and hours on guesswork and not being scientific about debugging in the past, so now I’m scientific to a fault. What I want is to see the bug happening in the debugger, to step through the bug happening. To watch the program going from a valid state to an invalid state. When there’s a bug and I can’t work out why it’s happening, I try to find some piece of evidence which places the bug in one section of the code. From that experiment, I binary chop on the possible causes of the bug. I suppose that means binary chopping on places in the code, or binary chopping on a stage through a processing cycle. Basically, I’m very stupid about how I debug. I won’t make any guesses, I won’t use any intuition, I will only identify the experiment that’s going to binary chop most effectively and repeat rather than trying to guess anything. I suppose it’s quite top-down. Is most of the time then spent in the debugger? Absolutely, if at all possible I will never debug using print statements or logs. I don’t really hold much stock in outputting logs. If there’s any bug which can be reproduced locally, I’d rather do it in the debugger than outputting logs. And with SmartAssembly error reporting, there’s not a lot that can’t be either observed in an error report and just fixed, or reproduced locally. And in those other situations, maybe I’ll use logs. But I hate using logs. You stare at the log, trying to guess what’s going on, and that’s exactly what I don’t like doing. You have to just look at it and see does this look right or wrong. We’ve covered how you get to grip with bugs. How do you get to grips with an entire codebase? I watch it in the debugger. I find little bugs and then try to fix them, and mostly do it by watching them in the debugger and gradually getting an understanding of how the code works using my process of binary chopping. I have to do a lot of reading and watching code to choose where my slicing-in-half experiment is going to be. The last time I did it was SmartAssembly. The old code was a complete mess, but at least it did things top to bottom. There wasn’t too much of some of the big abstractions where flow of control goes all over the place, into a base class and back again. Code’s really hard to understand when that happens. So I like to choose a little bug and try to fix it, and choose a bigger bug and try to fix it. Definitely learn by doing. I want to always have an aim so that I get a little achievement after every few hours of debugging. Once I’ve learnt the codebase I might be able to fix all the bugs in an hour, but I’d rather be using them as an aim while I’m learning the codebase. If I was a maintainer of a codebase, what should I do to make it as easy as possible for you to understand? Keep distinct concepts in different places. And name your stuff so that it’s obvious which concepts live there. You shouldn’t have some variable that gets set miles up the top of somewhere, and then is read miles down to choose some later behaviour. I’m talking from a very much SmartAssembly point of view because the old SmartAssembly codebase had tons and tons of these things, where it would read some property of the code and then deal with it later. Just thousands of variables in scope. Loads of things to think about. If you can keep concepts separate, then it aids me in my process of fixing bugs one at a time, because each bug is going to more or less be understandable in the one place where it is. And what about tests? Do you think they help at all? I’ve never had the opportunity to learn a codebase which has had tests, I don’t know what it’s like! What about when you’re actually developing? How useful do you find tests in finding bugs or regressions? Finding regressions, absolutely. Running bits of code that would be quite hard to run otherwise, definitely. It doesn’t happen very often that a test finds a bug in the first place. I don’t really buy nebulous promises like tests being a good way to think about the spec of the code. My thinking goes something like “This code works at the moment, great, ship it! Ah, there’s a way that this code doesn’t work. Okay, write a test, demonstrate that it doesn’t work, fix it, use the test to demonstrate that it’s now fixed, and keep the test for future regressions.” The most valuable tests are for bugs that have actually happened at some point, because bugs that have actually happened at some point, despite the fact that you think you’ve fixed them, are way more likely to appear again than new bugs are. Does that mean that when you write your code the first time, there are no tests? Often. The chance of there being a bug in a new feature is relatively unaffected by whether I’ve written a test for that new feature because I’m not good enough at writing tests to think of bugs that I would have written into the code. So not writing regression tests for all of your code hasn’t affected you too badly? There are different kinds of features. Some of them just always work, and are just not flaky, they just continue working whatever you throw at them. Maybe because the type-checker is particularly effective around them. Writing tests for those features which just tend to always work is a waste of time. And because it’s a waste of time I’ll tend to wait until a feature has demonstrated its flakiness by having bugs in it before I start trying to test it. You can get a feel for whether it’s going to be flaky code as you’re writing it. I try to write it to make it not flaky, but there are some things that are just inherently flaky. And very occasionally, I’ll think “this is going to be flaky” as I’m writing, and then maybe do a test, but not most of the time. How do you think your programming style has changed over time? I’ve got clearer about what the right way of doing things is. I used to flip-flop a lot between different ideas. Five years ago I came up with some really good ideas and some really terrible ideas. All of them seemed great when I thought of them, but they were quite diverse ideas, whereas now I have a smaller set of reliable ideas that are actually good for structuring code. So my code is probably more similar to itself than it used to be back in the day, when I was trying stuff out. I’ve got more disciplined about encapsulation, I think. There are operational things like I use actors more now than I used to, and that forces me to use immutability more than I used to. The first code that I wrote in Red Gate was the memory profiler UI, and that was an actor, I just didn’t know the name of it at the time. I don’t really use object-orientation. By object-orientation, I mean having n objects of the same type which are mutable. I want a constant number of objects that are mutable, and they should be different types. I stick stuff in dictionaries and then have one thing that owns the dictionary and puts stuff in and out of it. That’s definitely a pattern that I’ve seen recently. I think maybe I’m doing functional programming. Possibly. It’s plausible. If you had to summarise the essence of programming in a pithy sentence, how would you do it? Programming is the form of art that, without losing any of the beauty of architecture or fine art, allows you to produce things that people love and you make money from. So you think it’s an art rather than a science? It’s a little bit of engineering, a smidgeon of maths, but it’s not science. Like architecture, programming is on that boundary between art and engineering. If you want to do it really nicely, it’s mostly art. You can get away with doing architecture and programming entirely by having a good engineering mind, but you’re not going to produce anything nice. You’re not going to have joy doing it if you’re an engineering mind. Architects who are just engineering minds are not going to enjoy their job. I suppose engineering is the foundation on which you build the art. Exactly. How do you think programming is going to change over the next ten years? There will be an unfortunate shift towards dynamically-typed languages, because of JavaScript. JavaScript has an unfair advantage. JavaScript’s unfair advantage will cause more people to be exposed to dynamically-typed languages, which means other dynamically-typed languages crop up and the best features go into dynamically-typed languages. Then people conflate the good features with the fact that it’s dynamically-typed, and more investment goes into dynamically-typed languages. They end up better, so people use them. What about the idea of compiling other languages, possibly statically-typed, to JavaScript? It’s a reasonable idea. I would like to do it, but I don’t think enough people in the world are going to do it to make it pick up. The hordes of beginners are the lifeblood of a language community. They are what makes there be good tools and what makes there be vibrant community websites. And any particular thing which is the same as JavaScript only with extra stuff added to it, although it might be technically great, is not going to have the hordes of beginners. JavaScript is always to be quickest and easiest way for a beginner to start programming in the browser. And dynamically-typed languages are great for beginners. Compilers are pretty scary and beginners don’t write big code. And having your errors come up in the same place, whether they’re statically checkable errors or not, is quite nice for a beginner. If someone asked me to teach them some programming, I’d teach them JavaScript. If dynamically-typed languages are great for beginners, when do you think the benefits of static typing start to kick in? The value of having a statically typed program is in the tools that rely on the static types to produce a smooth IDE experience rather than actually telling me my compile errors. And only once you’re experienced enough a programmer that having a really smooth IDE experience makes a blind bit of difference, does static typing make a blind bit of difference. So it’s not really about size of codebase. If I go and write up a tiny program, I’m still going to get value out of writing it in C# using ReSharper because I’m experienced with C# and ReSharper enough to be able to write code five times faster if I have that help. Any other visions of the future? Nobody’s going to use actors. Because everyone’s going to be running on single-core VMs connected over network-ready protocols like JSON over HTTP. So, parallelism within one operating system is going to die. But until then, you should use actors. More Red Gater Coder interviews

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  • C#/.NET Little Wonders: The Concurrent Collections (1 of 3)

    - by James Michael Hare
    Once again we consider some of the lesser known classes and keywords of C#.  In the next few weeks, we will discuss the concurrent collections and how they have changed the face of concurrent programming. This week’s post will begin with a general introduction and discuss the ConcurrentStack<T> and ConcurrentQueue<T>.  Then in the following post we’ll discuss the ConcurrentDictionary<T> and ConcurrentBag<T>.  Finally, we shall close on the third post with a discussion of the BlockingCollection<T>. For more of the "Little Wonders" posts, see the index here. A brief history of collections In the beginning was the .NET 1.0 Framework.  And out of this framework emerged the System.Collections namespace, and it was good.  It contained all the basic things a growing programming language needs like the ArrayList and Hashtable collections.  The main problem, of course, with these original collections is that they held items of type object which means you had to be disciplined enough to use them correctly or you could end up with runtime errors if you got an object of a type you weren't expecting. Then came .NET 2.0 and generics and our world changed forever!  With generics the C# language finally got an equivalent of the very powerful C++ templates.  As such, the System.Collections.Generic was born and we got type-safe versions of all are favorite collections.  The List<T> succeeded the ArrayList and the Dictionary<TKey,TValue> succeeded the Hashtable and so on.  The new versions of the library were not only safer because they checked types at compile-time, in many cases they were more performant as well.  So much so that it's Microsoft's recommendation that the System.Collections original collections only be used for backwards compatibility. So we as developers came to know and love the generic collections and took them into our hearts and embraced them.  The problem is, thread safety in both the original collections and the generic collections can be problematic, for very different reasons. Now, if you are only doing single-threaded development you may not care – after all, no locking is required.  Even if you do have multiple threads, if a collection is “load-once, read-many” you don’t need to do anything to protect that container from multi-threaded access, as illustrated below: 1: public static class OrderTypeTranslator 2: { 3: // because this dictionary is loaded once before it is ever accessed, we don't need to synchronize 4: // multi-threaded read access 5: private static readonly Dictionary<string, char> _translator = new Dictionary<string, char> 6: { 7: {"New", 'N'}, 8: {"Update", 'U'}, 9: {"Cancel", 'X'} 10: }; 11:  12: // the only public interface into the dictionary is for reading, so inherently thread-safe 13: public static char? Translate(string orderType) 14: { 15: char charValue; 16: if (_translator.TryGetValue(orderType, out charValue)) 17: { 18: return charValue; 19: } 20:  21: return null; 22: } 23: } Unfortunately, most of our computer science problems cannot get by with just single-threaded applications or with multi-threading in a load-once manner.  Looking at  today's trends, it's clear to see that computers are not so much getting faster because of faster processor speeds -- we've nearly reached the limits we can push through with today's technologies -- but more because we're adding more cores to the boxes.  With this new hardware paradigm, it is even more important to use multi-threaded applications to take full advantage of parallel processing to achieve higher application speeds. So let's look at how to use collections in a thread-safe manner. Using historical collections in a concurrent fashion The early .NET collections (System.Collections) had a Synchronized() static method that could be used to wrap the early collections to make them completely thread-safe.  This paradigm was dropped in the generic collections (System.Collections.Generic) because having a synchronized wrapper resulted in atomic locks for all operations, which could prove overkill in many multithreading situations.  Thus the paradigm shifted to having the user of the collection specify their own locking, usually with an external object: 1: public class OrderAggregator 2: { 3: private static readonly Dictionary<string, List<Order>> _orders = new Dictionary<string, List<Order>>(); 4: private static readonly _orderLock = new object(); 5:  6: public void Add(string accountNumber, Order newOrder) 7: { 8: List<Order> ordersForAccount; 9:  10: // a complex operation like this should all be protected 11: lock (_orderLock) 12: { 13: if (!_orders.TryGetValue(accountNumber, out ordersForAccount)) 14: { 15: _orders.Add(accountNumber, ordersForAccount = new List<Order>()); 16: } 17:  18: ordersForAccount.Add(newOrder); 19: } 20: } 21: } Notice how we’re performing several operations on the dictionary under one lock.  With the Synchronized() static methods of the early collections, you wouldn’t be able to specify this level of locking (a more macro-level).  So in the generic collections, it was decided that if a user needed synchronization, they could implement their own locking scheme instead so that they could provide synchronization as needed. The need for better concurrent access to collections Here’s the problem: it’s relatively easy to write a collection that locks itself down completely for access, but anything more complex than that can be difficult and error-prone to write, and much less to make it perform efficiently!  For example, what if you have a Dictionary that has frequent reads but in-frequent updates?  Do you want to lock down the entire Dictionary for every access?  This would be overkill and would prevent concurrent reads.  In such cases you could use something like a ReaderWriterLockSlim which allows for multiple readers in a lock, and then once a writer grabs the lock it blocks all further readers until the writer is done (in a nutshell).  This is all very complex stuff to consider. Fortunately, this is where the Concurrent Collections come in.  The Parallel Computing Platform team at Microsoft went through great pains to determine how to make a set of concurrent collections that would have the best performance characteristics for general case multi-threaded use. Now, as in all things involving threading, you should always make sure you evaluate all your container options based on the particular usage scenario and the degree of parallelism you wish to acheive. This article should not be taken to understand that these collections are always supperior to the generic collections. Each fills a particular need for a particular situation. Understanding what each container is optimized for is key to the success of your application whether it be single-threaded or multi-threaded. General points to consider with the concurrent collections The MSDN points out that the concurrent collections all support the ICollection interface. However, since the collections are already synchronized, the IsSynchronized property always returns false, and SyncRoot always returns null.  Thus you should not attempt to use these properties for synchronization purposes. Note that since the concurrent collections also may have different operations than the traditional data structures you may be used to.  Now you may ask why they did this, but it was done out of necessity to keep operations safe and atomic.  For example, in order to do a Pop() on a stack you have to know the stack is non-empty, but between the time you check the stack’s IsEmpty property and then do the Pop() another thread may have come in and made the stack empty!  This is why some of the traditional operations have been changed to make them safe for concurrent use. In addition, some properties and methods in the concurrent collections achieve concurrency by creating a snapshot of the collection, which means that some operations that were traditionally O(1) may now be O(n) in the concurrent models.  I’ll try to point these out as we talk about each collection so you can be aware of any potential performance impacts.  Finally, all the concurrent containers are safe for enumeration even while being modified, but some of the containers support this in different ways (snapshot vs. dirty iteration).  Once again I’ll highlight how thread-safe enumeration works for each collection. ConcurrentStack<T>: The thread-safe LIFO container The ConcurrentStack<T> is the thread-safe counterpart to the System.Collections.Generic.Stack<T>, which as you may remember is your standard last-in-first-out container.  If you think of algorithms that favor stack usage (for example, depth-first searches of graphs and trees) then you can see how using a thread-safe stack would be of benefit. The ConcurrentStack<T> achieves thread-safe access by using System.Threading.Interlocked operations.  This means that the multi-threaded access to the stack requires no traditional locking and is very, very fast! For the most part, the ConcurrentStack<T> behaves like it’s Stack<T> counterpart with a few differences: Pop() was removed in favor of TryPop() Returns true if an item existed and was popped and false if empty. PushRange() and TryPopRange() were added Allows you to push multiple items and pop multiple items atomically. Count takes a snapshot of the stack and then counts the items. This means it is a O(n) operation, if you just want to check for an empty stack, call IsEmpty instead which is O(1). ToArray() and GetEnumerator() both also take snapshots. This means that iteration over a stack will give you a static view at the time of the call and will not reflect updates. Pushing on a ConcurrentStack<T> works just like you’d expect except for the aforementioned PushRange() method that was added to allow you to push a range of items concurrently. 1: var stack = new ConcurrentStack<string>(); 2:  3: // adding to stack is much the same as before 4: stack.Push("First"); 5:  6: // but you can also push multiple items in one atomic operation (no interleaves) 7: stack.PushRange(new [] { "Second", "Third", "Fourth" }); For looking at the top item of the stack (without removing it) the Peek() method has been removed in favor of a TryPeek().  This is because in order to do a peek the stack must be non-empty, but between the time you check for empty and the time you execute the peek the stack contents may have changed.  Thus the TryPeek() was created to be an atomic check for empty, and then peek if not empty: 1: // to look at top item of stack without removing it, can use TryPeek. 2: // Note that there is no Peek(), this is because you need to check for empty first. TryPeek does. 3: string item; 4: if (stack.TryPeek(out item)) 5: { 6: Console.WriteLine("Top item was " + item); 7: } 8: else 9: { 10: Console.WriteLine("Stack was empty."); 11: } Finally, to remove items from the stack, we have the TryPop() for single, and TryPopRange() for multiple items.  Just like the TryPeek(), these operations replace Pop() since we need to ensure atomically that the stack is non-empty before we pop from it: 1: // to remove items, use TryPop or TryPopRange to get multiple items atomically (no interleaves) 2: if (stack.TryPop(out item)) 3: { 4: Console.WriteLine("Popped " + item); 5: } 6:  7: // TryPopRange will only pop up to the number of spaces in the array, the actual number popped is returned. 8: var poppedItems = new string[2]; 9: int numPopped = stack.TryPopRange(poppedItems); 10:  11: foreach (var theItem in poppedItems.Take(numPopped)) 12: { 13: Console.WriteLine("Popped " + theItem); 14: } Finally, note that as stated before, GetEnumerator() and ToArray() gets a snapshot of the data at the time of the call.  That means if you are enumerating the stack you will get a snapshot of the stack at the time of the call.  This is illustrated below: 1: var stack = new ConcurrentStack<string>(); 2:  3: // adding to stack is much the same as before 4: stack.Push("First"); 5:  6: var results = stack.GetEnumerator(); 7:  8: // but you can also push multiple items in one atomic operation (no interleaves) 9: stack.PushRange(new [] { "Second", "Third", "Fourth" }); 10:  11: while(results.MoveNext()) 12: { 13: Console.WriteLine("Stack only has: " + results.Current); 14: } The only item that will be printed out in the above code is "First" because the snapshot was taken before the other items were added. This may sound like an issue, but it’s really for safety and is more correct.  You don’t want to enumerate a stack and have half a view of the stack before an update and half a view of the stack after an update, after all.  In addition, note that this is still thread-safe, whereas iterating through a non-concurrent collection while updating it in the old collections would cause an exception. ConcurrentQueue<T>: The thread-safe FIFO container The ConcurrentQueue<T> is the thread-safe counterpart of the System.Collections.Generic.Queue<T> class.  The concurrent queue uses an underlying list of small arrays and lock-free System.Threading.Interlocked operations on the head and tail arrays.  Once again, this allows us to do thread-safe operations without the need for heavy locks! The ConcurrentQueue<T> (like the ConcurrentStack<T>) has some departures from the non-concurrent counterpart.  Most notably: Dequeue() was removed in favor of TryDequeue(). Returns true if an item existed and was dequeued and false if empty. Count does not take a snapshot It subtracts the head and tail index to get the count.  This results overall in a O(1) complexity which is quite good.  It’s still recommended, however, that for empty checks you call IsEmpty instead of comparing Count to zero. ToArray() and GetEnumerator() both take snapshots. This means that iteration over a queue will give you a static view at the time of the call and will not reflect updates. The Enqueue() method on the ConcurrentQueue<T> works much the same as the generic Queue<T>: 1: var queue = new ConcurrentQueue<string>(); 2:  3: // adding to queue is much the same as before 4: queue.Enqueue("First"); 5: queue.Enqueue("Second"); 6: queue.Enqueue("Third"); For front item access, the TryPeek() method must be used to attempt to see the first item if the queue.  There is no Peek() method since, as you’ll remember, we can only peek on a non-empty queue, so we must have an atomic TryPeek() that checks for empty and then returns the first item if the queue is non-empty. 1: // to look at first item in queue without removing it, can use TryPeek. 2: // Note that there is no Peek(), this is because you need to check for empty first. TryPeek does. 3: string item; 4: if (queue.TryPeek(out item)) 5: { 6: Console.WriteLine("First item was " + item); 7: } 8: else 9: { 10: Console.WriteLine("Queue was empty."); 11: } Then, to remove items you use TryDequeue().  Once again this is for the same reason we have TryPeek() and not Peek(): 1: // to remove items, use TryDequeue. If queue is empty returns false. 2: if (queue.TryDequeue(out item)) 3: { 4: Console.WriteLine("Dequeued first item " + item); 5: } Just like the concurrent stack, the ConcurrentQueue<T> takes a snapshot when you call ToArray() or GetEnumerator() which means that subsequent updates to the queue will not be seen when you iterate over the results.  Thus once again the code below will only show the first item, since the other items were added after the snapshot. 1: var queue = new ConcurrentQueue<string>(); 2:  3: // adding to queue is much the same as before 4: queue.Enqueue("First"); 5:  6: var iterator = queue.GetEnumerator(); 7:  8: queue.Enqueue("Second"); 9: queue.Enqueue("Third"); 10:  11: // only shows First 12: while (iterator.MoveNext()) 13: { 14: Console.WriteLine("Dequeued item " + iterator.Current); 15: } Using collections concurrently You’ll notice in the examples above I stuck to using single-threaded examples so as to make them deterministic and the results obvious.  Of course, if we used these collections in a truly multi-threaded way the results would be less deterministic, but would still be thread-safe and with no locking on your part required! For example, say you have an order processor that takes an IEnumerable<Order> and handles each other in a multi-threaded fashion, then groups the responses together in a concurrent collection for aggregation.  This can be done easily with the TPL’s Parallel.ForEach(): 1: public static IEnumerable<OrderResult> ProcessOrders(IEnumerable<Order> orderList) 2: { 3: var proxy = new OrderProxy(); 4: var results = new ConcurrentQueue<OrderResult>(); 5:  6: // notice that we can process all these in parallel and put the results 7: // into our concurrent collection without needing any external locking! 8: Parallel.ForEach(orderList, 9: order => 10: { 11: var result = proxy.PlaceOrder(order); 12:  13: results.Enqueue(result); 14: }); 15:  16: return results; 17: } Summary Obviously, if you do not need multi-threaded safety, you don’t need to use these collections, but when you do need multi-threaded collections these are just the ticket! The plethora of features (I always think of the movie The Three Amigos when I say plethora) built into these containers and the amazing way they acheive thread-safe access in an efficient manner is wonderful to behold. Stay tuned next week where we’ll continue our discussion with the ConcurrentBag<T> and the ConcurrentDictionary<TKey,TValue>. For some excellent information on the performance of the concurrent collections and how they perform compared to a traditional brute-force locking strategy, see this wonderful whitepaper by the Microsoft Parallel Computing Platform team here.   Tweet Technorati Tags: C#,.NET,Concurrent Collections,Collections,Multi-Threading,Little Wonders,BlackRabbitCoder,James Michael Hare

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  • Who should ‘own’ the Enterprise Architecture?

    - by Michael Glas
    I recently had a discussion around who should own an organization’s Enterprise Architecture. It was spawned by an article titled “Busting CIO Myths” in CIO magazine1 where the author interviewed Jeanne Ross, director of MIT's Center for Information Systems Research and co-author of books on enterprise architecture, governance and IT value.In the article Jeanne states that companies need to acknowledge that "architecture says everything about how the company is going to function, operate, and grow; the only person who can own that is the CEO". "If the CEO doesn't accept that role, there really can be no architecture."The first question that came up when talking about ownership was whether you are talking about a person, role, or organization (there are pros and cons to each, but in general, I like to assign accountability to as few people as possible). After much thought and discussion, I came to the conclusion that we were answering the wrong question. Instead of talking about ownership we were talking about responsibility and accountability, and the answer varies depending on the particular role of the organization’s Enterprise Architecture and the activities of the enterprise architect(s).Instead of looking at just who owns the architecture, think about what the person/role/organization should do. This is one possible scenario (thanks to Bob Covington): The CEO should own the Enterprise Strategy which guides the business architecture. The Business units should own the business processes and information which guide the business, application and information architectures. The CIO should own the technology, IT Governance and the management of the application and information architectures/implementations. The EA Governance Team owns the EA process.  If EA is done well, the governance team consists of both IT and the business. While there are many more roles and responsibilities than listed here, it starts to provide a clearer understanding of ‘ownership’. Now back to Jeanne’s statement that the CEO should own the architecture. If you agree with the statement about what the architecture is (and I do agree), then ultimately the CEO does need to own it. However, what we ended up with was not really ownership, but more statements around roles and responsibilities tied to aspects of the enterprise architecture. You can debate the semantics of ownership vs. responsibility and accountability, but in the end the important thing is to come to a clearer understanding that is easily communicated (and hopefully measured) around the question “Who owns the Enterprise Architecture”.The next logical step . . . create a RACI matrix that details the findings . . . but that is a step that each organization needs to do on their own as it will vary based on current EA maturity, company culture, and a variety of other factors. Who ‘owns’ the Enterprise Architecture in your organization? 1 CIO Magazine Article (Busting CIO Myths): http://www.cio.com/article/704943/Busting_CIO_Myths Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • C#/.NET Little Wonders: The ConcurrentDictionary

    - by James Michael Hare
    Once again we consider some of the lesser known classes and keywords of C#.  In this series of posts, we will discuss how the concurrent collections have been developed to help alleviate these multi-threading concerns.  Last week’s post began with a general introduction and discussed the ConcurrentStack<T> and ConcurrentQueue<T>.  Today's post discusses the ConcurrentDictionary<T> (originally I had intended to discuss ConcurrentBag this week as well, but ConcurrentDictionary had enough information to create a very full post on its own!).  Finally next week, we shall close with a discussion of the ConcurrentBag<T> and BlockingCollection<T>. For more of the "Little Wonders" posts, see the index here. Recap As you'll recall from the previous post, the original collections were object-based containers that accomplished synchronization through a Synchronized member.  While these were convenient because you didn't have to worry about writing your own synchronization logic, they were a bit too finely grained and if you needed to perform multiple operations under one lock, the automatic synchronization didn't buy much. With the advent of .NET 2.0, the original collections were succeeded by the generic collections which are fully type-safe, but eschew automatic synchronization.  This cuts both ways in that you have a lot more control as a developer over when and how fine-grained you want to synchronize, but on the other hand if you just want simple synchronization it creates more work. With .NET 4.0, we get the best of both worlds in generic collections.  A new breed of collections was born called the concurrent collections in the System.Collections.Concurrent namespace.  These amazing collections are fine-tuned to have best overall performance for situations requiring concurrent access.  They are not meant to replace the generic collections, but to simply be an alternative to creating your own locking mechanisms. Among those concurrent collections were the ConcurrentStack<T> and ConcurrentQueue<T> which provide classic LIFO and FIFO collections with a concurrent twist.  As we saw, some of the traditional methods that required calls to be made in a certain order (like checking for not IsEmpty before calling Pop()) were replaced in favor of an umbrella operation that combined both under one lock (like TryPop()). Now, let's take a look at the next in our series of concurrent collections!For some excellent information on the performance of the concurrent collections and how they perform compared to a traditional brute-force locking strategy, see this wonderful whitepaper by the Microsoft Parallel Computing Platform team here. ConcurrentDictionary – the fully thread-safe dictionary The ConcurrentDictionary<TKey,TValue> is the thread-safe counterpart to the generic Dictionary<TKey, TValue> collection.  Obviously, both are designed for quick – O(1) – lookups of data based on a key.  If you think of algorithms where you need lightning fast lookups of data and don’t care whether the data is maintained in any particular ordering or not, the unsorted dictionaries are generally the best way to go. Note: as a side note, there are sorted implementations of IDictionary, namely SortedDictionary and SortedList which are stored as an ordered tree and a ordered list respectively.  While these are not as fast as the non-sorted dictionaries – they are O(log2 n) – they are a great combination of both speed and ordering -- and still greatly outperform a linear search. Now, once again keep in mind that if all you need to do is load a collection once and then allow multi-threaded reading you do not need any locking.  Examples of this tend to be situations where you load a lookup or translation table once at program start, then keep it in memory for read-only reference.  In such cases locking is completely non-productive. However, most of the time when we need a concurrent dictionary we are interleaving both reads and updates.  This is where the ConcurrentDictionary really shines!  It achieves its thread-safety with no common lock to improve efficiency.  It actually uses a series of locks to provide concurrent updates, and has lockless reads!  This means that the ConcurrentDictionary gets even more efficient the higher the ratio of reads-to-writes you have. ConcurrentDictionary and Dictionary differences For the most part, the ConcurrentDictionary<TKey,TValue> behaves like it’s Dictionary<TKey,TValue> counterpart with a few differences.  Some notable examples of which are: Add() does not exist in the concurrent dictionary. This means you must use TryAdd(), AddOrUpdate(), or GetOrAdd().  It also means that you can’t use a collection initializer with the concurrent dictionary. TryAdd() replaced Add() to attempt atomic, safe adds. Because Add() only succeeds if the item doesn’t already exist, we need an atomic operation to check if the item exists, and if not add it while still under an atomic lock. TryUpdate() was added to attempt atomic, safe updates. If we want to update an item, we must make sure it exists first and that the original value is what we expected it to be.  If all these are true, we can update the item under one atomic step. TryRemove() was added to attempt atomic, safe removes. To safely attempt to remove a value we need to see if the key exists first, this checks for existence and removes under an atomic lock. AddOrUpdate() was added to attempt an thread-safe “upsert”. There are many times where you want to insert into a dictionary if the key doesn’t exist, or update the value if it does.  This allows you to make a thread-safe add-or-update. GetOrAdd() was added to attempt an thread-safe query/insert. Sometimes, you want to query for whether an item exists in the cache, and if it doesn’t insert a starting value for it.  This allows you to get the value if it exists and insert if not. Count, Keys, Values properties take a snapshot of the dictionary. Accessing these properties may interfere with add and update performance and should be used with caution. ToArray() returns a static snapshot of the dictionary. That is, the dictionary is locked, and then copied to an array as a O(n) operation.  GetEnumerator() is thread-safe and efficient, but allows dirty reads. Because reads require no locking, you can safely iterate over the contents of the dictionary.  The only downside is that, depending on timing, you may get dirty reads. Dirty reads during iteration The last point on GetEnumerator() bears some explanation.  Picture a scenario in which you call GetEnumerator() (or iterate using a foreach, etc.) and then, during that iteration the dictionary gets updated.  This may not sound like a big deal, but it can lead to inconsistent results if used incorrectly.  The problem is that items you already iterated over that are updated a split second after don’t show the update, but items that you iterate over that were updated a split second before do show the update.  Thus you may get a combination of items that are “stale” because you iterated before the update, and “fresh” because they were updated after GetEnumerator() but before the iteration reached them. Let’s illustrate with an example, let’s say you load up a concurrent dictionary like this: 1: // load up a dictionary. 2: var dictionary = new ConcurrentDictionary<string, int>(); 3:  4: dictionary["A"] = 1; 5: dictionary["B"] = 2; 6: dictionary["C"] = 3; 7: dictionary["D"] = 4; 8: dictionary["E"] = 5; 9: dictionary["F"] = 6; Then you have one task (using the wonderful TPL!) to iterate using dirty reads: 1: // attempt iteration in a separate thread 2: var iterationTask = new Task(() => 3: { 4: // iterates using a dirty read 5: foreach (var pair in dictionary) 6: { 7: Console.WriteLine(pair.Key + ":" + pair.Value); 8: } 9: }); And one task to attempt updates in a separate thread (probably): 1: // attempt updates in a separate thread 2: var updateTask = new Task(() => 3: { 4: // iterates, and updates the value by one 5: foreach (var pair in dictionary) 6: { 7: dictionary[pair.Key] = pair.Value + 1; 8: } 9: }); Now that we’ve done this, we can fire up both tasks and wait for them to complete: 1: // start both tasks 2: updateTask.Start(); 3: iterationTask.Start(); 4:  5: // wait for both to complete. 6: Task.WaitAll(updateTask, iterationTask); Now, if I you didn’t know about the dirty reads, you may have expected to see the iteration before the updates (such as A:1, B:2, C:3, D:4, E:5, F:6).  However, because the reads are dirty, we will quite possibly get a combination of some updated, some original.  My own run netted this result: 1: F:6 2: E:6 3: D:5 4: C:4 5: B:3 6: A:2 Note that, of course, iteration is not in order because ConcurrentDictionary, like Dictionary, is unordered.  Also note that both E and F show the value 6.  This is because the output task reached F before the update, but the updates for the rest of the items occurred before their output (probably because console output is very slow, comparatively). If we want to always guarantee that we will get a consistent snapshot to iterate over (that is, at the point we ask for it we see precisely what is in the dictionary and no subsequent updates during iteration), we should iterate over a call to ToArray() instead: 1: // attempt iteration in a separate thread 2: var iterationTask = new Task(() => 3: { 4: // iterates using a dirty read 5: foreach (var pair in dictionary.ToArray()) 6: { 7: Console.WriteLine(pair.Key + ":" + pair.Value); 8: } 9: }); The atomic Try…() methods As you can imagine TryAdd() and TryRemove() have few surprises.  Both first check the existence of the item to determine if it can be added or removed based on whether or not the key currently exists in the dictionary: 1: // try add attempts an add and returns false if it already exists 2: if (dictionary.TryAdd("G", 7)) 3: Console.WriteLine("G did not exist, now inserted with 7"); 4: else 5: Console.WriteLine("G already existed, insert failed."); TryRemove() also has the virtue of returning the value portion of the removed entry matching the given key: 1: // attempt to remove the value, if it exists it is removed and the original is returned 2: int removedValue; 3: if (dictionary.TryRemove("C", out removedValue)) 4: Console.WriteLine("Removed C and its value was " + removedValue); 5: else 6: Console.WriteLine("C did not exist, remove failed."); Now TryUpdate() is an interesting creature.  You might think from it’s name that TryUpdate() first checks for an item’s existence, and then updates if the item exists, otherwise it returns false.  Well, note quite... It turns out when you call TryUpdate() on a concurrent dictionary, you pass it not only the new value you want it to have, but also the value you expected it to have before the update.  If the item exists in the dictionary, and it has the value you expected, it will update it to the new value atomically and return true.  If the item is not in the dictionary or does not have the value you expected, it is not modified and false is returned. 1: // attempt to update the value, if it exists and if it has the expected original value 2: if (dictionary.TryUpdate("G", 42, 7)) 3: Console.WriteLine("G existed and was 7, now it's 42."); 4: else 5: Console.WriteLine("G either didn't exist, or wasn't 7."); The composite Add methods The ConcurrentDictionary also has composite add methods that can be used to perform updates and gets, with an add if the item is not existing at the time of the update or get. The first of these, AddOrUpdate(), allows you to add a new item to the dictionary if it doesn’t exist, or update the existing item if it does.  For example, let’s say you are creating a dictionary of counts of stock ticker symbols you’ve subscribed to from a market data feed: 1: public sealed class SubscriptionManager 2: { 3: private readonly ConcurrentDictionary<string, int> _subscriptions = new ConcurrentDictionary<string, int>(); 4:  5: // adds a new subscription, or increments the count of the existing one. 6: public void AddSubscription(string tickerKey) 7: { 8: // add a new subscription with count of 1, or update existing count by 1 if exists 9: var resultCount = _subscriptions.AddOrUpdate(tickerKey, 1, (symbol, count) => count + 1); 10:  11: // now check the result to see if we just incremented the count, or inserted first count 12: if (resultCount == 1) 13: { 14: // subscribe to symbol... 15: } 16: } 17: } Notice the update value factory Func delegate.  If the key does not exist in the dictionary, the add value is used (in this case 1 representing the first subscription for this symbol), but if the key already exists, it passes the key and current value to the update delegate which computes the new value to be stored in the dictionary.  The return result of this operation is the value used (in our case: 1 if added, existing value + 1 if updated). Likewise, the GetOrAdd() allows you to attempt to retrieve a value from the dictionary, and if the value does not currently exist in the dictionary it will insert a value.  This can be handy in cases where perhaps you wish to cache data, and thus you would query the cache to see if the item exists, and if it doesn’t you would put the item into the cache for the first time: 1: public sealed class PriceCache 2: { 3: private readonly ConcurrentDictionary<string, double> _cache = new ConcurrentDictionary<string, double>(); 4:  5: // adds a new subscription, or increments the count of the existing one. 6: public double QueryPrice(string tickerKey) 7: { 8: // check for the price in the cache, if it doesn't exist it will call the delegate to create value. 9: return _cache.GetOrAdd(tickerKey, symbol => GetCurrentPrice(symbol)); 10: } 11:  12: private double GetCurrentPrice(string tickerKey) 13: { 14: // do code to calculate actual true price. 15: } 16: } There are other variations of these two methods which vary whether a value is provided or a factory delegate, but otherwise they work much the same. Oddities with the composite Add methods The AddOrUpdate() and GetOrAdd() methods are totally thread-safe, on this you may rely, but they are not atomic.  It is important to note that the methods that use delegates execute those delegates outside of the lock.  This was done intentionally so that a user delegate (of which the ConcurrentDictionary has no control of course) does not take too long and lock out other threads. This is not necessarily an issue, per se, but it is something you must consider in your design.  The main thing to consider is that your delegate may get called to generate an item, but that item may not be the one returned!  Consider this scenario: A calls GetOrAdd and sees that the key does not currently exist, so it calls the delegate.  Now thread B also calls GetOrAdd and also sees that the key does not currently exist, and for whatever reason in this race condition it’s delegate completes first and it adds its new value to the dictionary.  Now A is done and goes to get the lock, and now sees that the item now exists.  In this case even though it called the delegate to create the item, it will pitch it because an item arrived between the time it attempted to create one and it attempted to add it. Let’s illustrate, assume this totally contrived example program which has a dictionary of char to int.  And in this dictionary we want to store a char and it’s ordinal (that is, A = 1, B = 2, etc).  So for our value generator, we will simply increment the previous value in a thread-safe way (perhaps using Interlocked): 1: public static class Program 2: { 3: private static int _nextNumber = 0; 4:  5: // the holder of the char to ordinal 6: private static ConcurrentDictionary<char, int> _dictionary 7: = new ConcurrentDictionary<char, int>(); 8:  9: // get the next id value 10: public static int NextId 11: { 12: get { return Interlocked.Increment(ref _nextNumber); } 13: } Then, we add a method that will perform our insert: 1: public static void Inserter() 2: { 3: for (int i = 0; i < 26; i++) 4: { 5: _dictionary.GetOrAdd((char)('A' + i), key => NextId); 6: } 7: } Finally, we run our test by starting two tasks to do this work and get the results… 1: public static void Main() 2: { 3: // 3 tasks attempting to get/insert 4: var tasks = new List<Task> 5: { 6: new Task(Inserter), 7: new Task(Inserter) 8: }; 9:  10: tasks.ForEach(t => t.Start()); 11: Task.WaitAll(tasks.ToArray()); 12:  13: foreach (var pair in _dictionary.OrderBy(p => p.Key)) 14: { 15: Console.WriteLine(pair.Key + ":" + pair.Value); 16: } 17: } If you run this with only one task, you get the expected A:1, B:2, ..., Z:26.  But running this in parallel you will get something a bit more complex.  My run netted these results: 1: A:1 2: B:3 3: C:4 4: D:5 5: E:6 6: F:7 7: G:8 8: H:9 9: I:10 10: J:11 11: K:12 12: L:13 13: M:14 14: N:15 15: O:16 16: P:17 17: Q:18 18: R:19 19: S:20 20: T:21 21: U:22 22: V:23 23: W:24 24: X:25 25: Y:26 26: Z:27 Notice that B is 3?  This is most likely because both threads attempted to call GetOrAdd() at roughly the same time and both saw that B did not exist, thus they both called the generator and one thread got back 2 and the other got back 3.  However, only one of those threads can get the lock at a time for the actual insert, and thus the one that generated the 3 won and the 3 was inserted and the 2 got discarded.  This is why on these methods your factory delegates should be careful not to have any logic that would be unsafe if the value they generate will be pitched in favor of another item generated at roughly the same time.  As such, it is probably a good idea to keep those generators as stateless as possible. Summary The ConcurrentDictionary is a very efficient and thread-safe version of the Dictionary generic collection.  It has all the benefits of type-safety that it’s generic collection counterpart does, and in addition is extremely efficient especially when there are more reads than writes concurrently. Tweet Technorati Tags: C#, .NET, Concurrent Collections, Collections, Little Wonders, Black Rabbit Coder,James Michael Hare

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  • The Connected Company: WebCenter Portal - Feedback - Analytics and Polls

    - by Michael Snow
    Evernote Export body, td { }Guest Post by: Mitchell Palski, Staff Sales Consultant The importance of connecting peers has been widely recognized and socialized as a critical component of employee intranets. Organizations are striving to provide mediums for sharing knowledge and improving awareness across their enterprise. Indirectly, the socialization of your enterprise should lead to cost savings and improved product/service quality. However, many times the direct effects of connecting an organization’s leadership with its employees are overlooked. Oracle WebCenter Portal can help you bridge that gap by gathering implicit and explicit feedback. Implicit Feedback Through Usage Analytics Analytics allows administrators to track and analyze WebCenter Portal traffic and usage. Analytics provides the following basic functionality: Usage Tracking Metrics: Analytics collects and reports metrics of common WebCenter Portal functions, including community and portlet traffic. Behavior Tracking: Analytics can be used to analyze WebCenter Portal metrics to determine usage patterns, such as page visit duration and usage over time. User Profile Correlation: Analytics can be used to correlate metric information with user profile information. Usage tracking reports can be viewed and filtered by user profile data such as country, company or title. Usage analytics help measure how users interact with website content – allowing your IT staff and business analysts to make informed decisions when planning development for your next intranet enhancement. For example: If users are not accessing your Announcements page and missing critical information that they need to be aware of, you may elect to use graphical links on the home page to direct more users to that page. As a result, the number of employee help-requests to HR decreases. If users are not accessing your News page to read recent articles, you may elect to stop spending as much time updating the page with new stories and cut costs in your communications department. You notice that there is a high volume of users accessing the Employee Dashboard page so your organization decides to continue making personalization enhancements to the page and investing in the Portal tool that most users are accessing. Usage analytics aren’t necessarily a new concept in the IT industry. What sets WebCenter Portal Analytics apart is: Reports are tailored for WebCenter specific tools Report can be easily added to a page as simple as a drag-and-drop Explicit Feedback Through Polls WebCenter Portal users can create, edit, take, and analyze online polls. With polls, you can survey your audience (such as their opinions and their experience level), check whether they can recall important information, and gather feedback and metrics. How many times have you been involved in a requirements discussion and someone has asked a question similar to “Well how do you know that no one likes our home page?” and the response is “Everyone says they hate it! That’s all anyone complains about.” No one has any measurable, quantifiable metric to gauge user satisfaction. Analytics measure usage, but your organization also needs to measure the quality of your portal as defined by the actual people that use it. With that information, your leadership can make informed decisions that will not only match usage patterns but also relate to employees on a personal level. The end result is a connection between employees and leadership that gives everyone in the organization a sense of ownership of their Portal rather than the feeling of development decisions being segregated to leadership only. Polls can be created and edited through the Poll Manager: Polls and View Poll Results can easily be added to a page through drag-and-drop. What did we learn? Being a “connected” company doesn’t just mean helping employees connect with each other horizontally across your enterprise. It also means connecting those employees to the decisions that affect their everyday activities. Through WebCenter Portal Usage Analytics and Polls, any decision that is made to remove a Portal page, update a Portal page, or develop new Portal functionality, can be justified by quantifiable metrics. Instead of fielding complaints and hearing that your employees don’t have a voice, give those employees a voice and listen!

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  • Paper-free Customer Engagement

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Appropriate repost from our friends at the AIIM blog: Digital Landfill -- John Mancini, supporting our mission of enabling customer engagement through better technology choices.  ---------- My wife didn't even give me a card for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is the third World Paper Free Day.  I just got off the Tweet Jam, and there was a host of ideas for getting rid of -- or at least reducing -- paper. When we first started talking about "paper-free" most of the reasons raised to pursue this direction were "green" reasons.  I'm glad to see that the thinking has moved on to questions about how getting rid of paper and digitizing processes helps improve customer engagement.  And the bottom line.  And process responsiveness.  Not that the "green" reasons have gone away, but it's nice to see a maturation in the BUSINESS reasons to get rid of paper. Our World Paper Free Handbook (do not, do not, do not print it!) looks at how less paper in the workplace delivers significant benefits. Key findings show eliminating paper from processes can improve the responsiveness of customer service by 300 percent. Removing paper from business processes and moving content to PCs and tablets has the added advantage of helping companies adopt mobile-enable processes and eliminate elapsed time, lost forms, poor data and re-keying. To effectively mobile-enable processes and reduce reliance on paper, data should be captured as close to the point of origination as possible, which makes information easily available to whomever needs it, wherever they are, in the shortest time possible. This handbook summarizes the value of automating manual, paper-based processes. It then goes a step beyond to provide actionable steps that will set you on the path to productivity, profitability, and, yes, less paper.  Get your copy today and send the link around to your peers and colleagues.  Here's the link; please share it! http://www.aiim.org/Research-and-Publications/Research/AIIM-White-Papers/WPFD-Revolution-Handbook And don't miss out on the real world discussions about increasing engagement with WebCenter in new webinars being offered over the next couple of weeks:  October 30, 2012:  ResCare Solves Content Lifecycle Challenges with Oracle WebCenter November 1, 2012: WebCenter Content for Applications: Streamline Processes with Oracle WebCenter Content Management for Human Resources Applications Available On-Demand:  Using Oracle WebCenter to Content-Enable Your Business Applications

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  • Are You a WebCenter Innovator?

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Calling all Oracle WebCenter Innovators: Submit your Nomination for the 2012 Innovation Awards Click here, to submit your nomination today Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Call for Nominations: Oracle Fusion Middleware Innovation Awards 2012 Are you doing something unique and innovative with Oracle Fusion Middleware? Submit a nomination today for the Oracle Fusion Middleware Innovation Awards. Winners receive a free pass to Oracle OpenWorld 2012 in San Francisco (September 30 - October 4th) and will be honored during a special event at OpenWorld. Categories include: Oracle Exalogic Cloud Application Foundation Service Integration (SOA) and BPM WebCenter Identity Management Data Integration Application Development Framework and Fusion Development Business Analytics (BI, EPM and Exalytics) To be considered for this award, complete the Oracle Fusion Middleware Innovation Awards nomination form and send to [email protected]. The deadline to submit a nomination is 5pm Pacific on July 17, 2012.

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  • Multichannel Digital Engagement: Find Out How Your Organization Measures Up

    - by Michael Snow
    This article was originally published in the September 2013 Edition of the Oracle Information InDepth Newsletter ORACLE WEBCENTER EDITION Thanks to mobile and social technologies, interactive online experiences are now commonplace. Not only that, they give consumers more choices, influence, and control than ever before. So how can you make your organization stand out? The key building blocks for delivering exceptional cross-channel digital experiences are outlined below. Also, a new assessment tool is available to help you measure your organization's ability to deliver such experiences. A clearly defined digital strategy. The customer journey is growing increasingly complex, encompassing multiple touchpoints and channels. It used to be easy to map marketing efforts to specific offline channels; for example, a direct mail piece with an offer to visit a store for a discounted purchase. Now it is more difficult to cultivate and track such clear cause-and-effect relationships. To deliver an integrated digital experience in this more complex world, organizations need a clearly defined and comprehensive digital marketing strategy that is backed up by an integrated set of software, middleware, and hardware solutions. Strong support for business agility and speed-to-market. As both IT and marketing executives know, speed-to-market and business agility are key to competitive advantage. That means marketers need solutions to support the rapid implementation of online marketing initiatives—plus the flexibility to adapt quickly to a changing marketplace. And IT needs tools with the performance, scalability, and ease of integration to support marketing efforts. Both teams benefit when business users are empowered to implement marketing initiatives on their own, with minimal IT intervention. The ability to deliver relevant, personalized content. Delivering a one-size-fits-all online customer experience is no longer acceptable. Customers expect you to know who they are, including their preferences and past relationship with your brand. That means delivering the most relevant content from the moment a visitor enters your site. To make that happen, you need a powerful rules engine so that marketers and business users can easily define site visitor segments and deliver content accordingly. That includes both implicit targeting that is based on the user’s behavior, and explicit targeting that takes a user’s profile information into account. Ideally, the rules engine can also intelligently weight recommendations when multiple segments apply to a specific customer. Support for social interactivity. With the advent of Facebook and LinkedIn, visitors expect to participate in and contribute to your web presence—and share their experience on their own social networks. That requires easy incorporation of user-generated content such as comments, ratings, reviews, polls, and blogs; seamless integration with third-party social networking sites; and support for social login, which helps to remove barriers to social participation. The ability to deliver connected, multichannel experiences that include powerful, flexible mobile capabilities. By 2015, mobile usage is projected to surpass that of PCs and other wired devices. In other words, mobile is an essential element in delivering exceptional online customer experiences. This requires the creation and management of mobile experiences that are optimized for delivery to the thousands of different devices that are in use today. Just as important, organizations must be able to easily extend their traditional web presence to the mobile channel and deliver highly personalized and relevant multichannel marketing initiatives while also managing to minimize the time and effort required to manage mobile sites. Are you curious to know how your organization measures up when it comes to delivering an engaging, multichannel digital experience? If so, take this brief, 15-question online assessment and see how your organization scores in the areas of digital strategy, digital agility, relevance and personalization, social interactivity, and multichannel experience.

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  • Can't view database on SQL Server 2008 with domain user

    - by abatishchev
    I created a login for a domain user (domain admin) and added it to role serveradmin, but after logging in I still can't list databases getting next error: The database MyDB is not accessible. (ObjectExplorer) Program Location: at Microsoft.SqlServer.Management.UI.VSIntegration.ObjectExplorer.DatabaseNavigableItem.get_CanGetChildren() at Microsoft.SqlServer.Management.UI.VSIntegration.ObjectExplorer.NavigableItem.GetChildren(IGetChildrenRequest request) at Microsoft.SqlServer.Management.UI.VSIntegration.ObjectExplorer.ExplorerHierarchyNode.BuildChildren(WaitHandle quitEvent) How can I fix that?

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  • External USB drive is failing

    - by dma_k
    I have an external USB 2.0 drive WD My Book Mirror Edition, running in RAID 1 (mirroring) mode. A while ago the hard drive started to fail: it stops responding (directories are not listed returning an error after a big timeout). Sometimes it works for weeks before a failure, sometimes – few hours. Small write operations (like removing few files or editing a small file) do not harm, but when copying large files to the drive over the network, or creating the archive locally, the kernel dumps. Also interesting to note that once kernel has failed, Linux does not want to reboot normally (reboot hangs); when Linux box is shutdown with power button, WD drive does not go to sleep mode (as it usually does): leds continue to run, pressing and holding the "shutdown" button on drive's back panel does not do anything; only unplugging the power cord helps. Here goes the boot log: Aug 16 00:32:21 kernel: [ 1.514106] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver Aug 16 00:32:21 kernel: [ 1.657738] ehci_hcd 0000:00:1d.7: PCI INT A -> GSI 23 (level, low) -> IRQ 23 Aug 16 00:32:21 kernel: [ 1.673747] ehci_hcd 0000:00:1d.7: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 1.673751] ehci_hcd 0000:00:1d.7: EHCI Host Controller Aug 16 00:32:21 kernel: [ 1.725224] ehci_hcd 0000:00:1d.7: new USB bus registered, assigned bus number 1 Aug 16 00:32:21 kernel: [ 1.741647] ehci_hcd 0000:00:1d.7: using broken periodic workaround Aug 16 00:32:21 kernel: [ 1.761790] ehci_hcd 0000:00:1d.7: cache line size of 32 is not supported Aug 16 00:32:21 kernel: [ 1.761873] ehci_hcd 0000:00:1d.7: irq 23, io mem 0xfdfff000 Aug 16 00:32:21 kernel: [ 1.796043] ehci_hcd 0000:00:1d.7: USB 2.0 started, EHCI 1.00 Aug 16 00:32:21 kernel: [ 1.879069] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002 Aug 16 00:32:21 kernel: [ 1.895446] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 1.911796] usb usb1: Product: EHCI Host Controller Aug 16 00:32:21 kernel: [ 1.928015] usb usb1: Manufacturer: Linux 2.6.32-5-686 ehci_hcd Aug 16 00:32:21 kernel: [ 1.944331] usb usb1: SerialNumber: 0000:00:1d.7 Aug 16 00:32:21 kernel: [ 1.961285] usb usb1: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 1.994412] hub 1-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 2.010864] hub 1-0:1.0: 8 ports detected Aug 16 00:32:21 kernel: [ 2.085939] uhci_hcd: USB Universal Host Controller Interface driver Aug 16 00:32:21 kernel: [ 2.191945] uhci_hcd 0000:00:1d.0: PCI INT A -> GSI 23 (level, low) -> IRQ 23 Aug 16 00:32:21 kernel: [ 2.226029] uhci_hcd 0000:00:1d.0: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 2.226034] uhci_hcd 0000:00:1d.0: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.243237] uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 2 Aug 16 00:32:21 kernel: [ 2.260390] uhci_hcd 0000:00:1d.0: irq 23, io base 0x0000fe00 Aug 16 00:32:21 kernel: [ 2.277517] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001 Aug 16 00:32:21 kernel: [ 2.294815] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 2.312173] usb usb2: Product: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.329534] usb usb2: Manufacturer: Linux 2.6.32-5-686 uhci_hcd Aug 16 00:32:21 kernel: [ 2.346828] usb usb2: SerialNumber: 0000:00:1d.0 Aug 16 00:32:21 kernel: [ 2.412989] usb usb2: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 2.430651] usb 1-2: new high speed USB device using ehci_hcd and address 2 Aug 16 00:32:21 kernel: [ 2.449046] hub 2-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 2.466514] hub 2-0:1.0: 2 ports detected Aug 16 00:32:21 kernel: [ 2.484639] uhci_hcd 0000:00:1d.1: PCI INT B -> GSI 19 (level, low) -> IRQ 19 Aug 16 00:32:21 kernel: [ 2.537750] uhci_hcd 0000:00:1d.1: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 2.537756] uhci_hcd 0000:00:1d.1: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.555085] uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 3 Aug 16 00:32:21 kernel: [ 2.572231] uhci_hcd 0000:00:1d.1: irq 19, io base 0x0000fd00 Aug 16 00:32:21 kernel: [ 2.589593] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001 Aug 16 00:32:21 kernel: [ 2.606869] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 2.624134] usb usb3: Product: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.641329] usb usb3: Manufacturer: Linux 2.6.32-5-686 uhci_hcd Aug 16 00:32:21 kernel: [ 2.658505] usb usb3: SerialNumber: 0000:00:1d.1 Aug 16 00:32:21 kernel: [ 2.675843] usb usb3: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 2.692864] hub 3-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 2.709651] hub 3-0:1.0: 2 ports detected Aug 16 00:32:21 kernel: [ 2.727378] uhci_hcd 0000:00:1d.2: PCI INT C -> GSI 18 (level, low) -> IRQ 18 Aug 16 00:32:21 kernel: [ 2.768252] uhci_hcd 0000:00:1d.2: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 2.768258] uhci_hcd 0000:00:1d.2: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.806679] uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 4 Aug 16 00:32:21 kernel: [ 2.824117] uhci_hcd 0000:00:1d.2: irq 18, io base 0x0000fc00 Aug 16 00:32:21 kernel: [ 2.841405] usb 1-2: New USB device found, idVendor=1058, idProduct=1104 Aug 16 00:32:21 kernel: [ 2.858448] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Aug 16 00:32:21 kernel: [ 2.875347] usb 1-2: Product: My Book Aug 16 00:32:21 kernel: [ 2.892113] usb 1-2: Manufacturer: Western Digital Aug 16 00:32:21 kernel: [ 2.908915] usb 1-2: SerialNumber: 575532553130303530353538 Aug 16 00:32:21 kernel: [ 2.943242] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001 Aug 16 00:32:21 kernel: [ 2.960405] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 2.977615] usb usb4: Product: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.994687] usb usb4: Manufacturer: Linux 2.6.32-5-686 uhci_hcd Aug 16 00:32:21 kernel: [ 3.011711] usb usb4: SerialNumber: 0000:00:1d.2 Aug 16 00:32:21 kernel: [ 3.029589] usb usb4: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 3.082027] sd 2:0:0:0: [sda] Attached SCSI disk Aug 16 00:32:21 kernel: [ 3.103953] usb 1-2: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 3.122625] hub 4-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 3.140484] hub 4-0:1.0: 2 ports detected Aug 16 00:32:21 kernel: [ 3.161680] uhci_hcd 0000:00:1d.3: PCI INT D -> GSI 16 (level, low) -> IRQ 16 Aug 16 00:32:21 kernel: [ 3.181257] uhci_hcd 0000:00:1d.3: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 3.181263] uhci_hcd 0000:00:1d.3: UHCI Host Controller Aug 16 00:32:21 kernel: [ 3.198614] uhci_hcd 0000:00:1d.3: new USB bus registered, assigned bus number 5 Aug 16 00:32:21 kernel: [ 3.216012] uhci_hcd 0000:00:1d.3: irq 16, io base 0x0000fb00 Aug 16 00:32:21 kernel: [ 3.249877] Uniform CD-ROM driver Revision: 3.20 Aug 16 00:32:21 kernel: [ 3.267765] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001 Aug 16 00:32:21 kernel: [ 3.284947] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 3.302023] usb usb5: Product: UHCI Host Controller Aug 16 00:32:21 kernel: [ 3.319215] usb usb5: Manufacturer: Linux 2.6.32-5-686 uhci_hcd Aug 16 00:32:21 kernel: [ 3.336298] usb usb5: SerialNumber: 0000:00:1d.3 Aug 16 00:32:21 kernel: [ 3.368377] Initializing USB Mass Storage driver... Aug 16 00:32:21 kernel: [ 3.390652] usbcore: registered new interface driver hiddev Aug 16 00:32:21 kernel: [ 3.408109] scsi4 : SCSI emulation for USB Mass Storage devices Aug 16 00:32:21 kernel: [ 3.425281] sr 0:0:1:0: Attached scsi CD-ROM sr0 Aug 16 00:32:21 kernel: [ 3.438978] sr 0:0:1:0: Attached scsi generic sg0 type 5 Aug 16 00:32:21 kernel: [ 3.456328] usbcore: registered new interface driver usb-storage Aug 16 00:32:21 kernel: [ 3.474564] usb-storage: device found at 2 Aug 16 00:32:21 kernel: [ 3.474567] usb-storage: waiting for device to settle before scanning Aug 16 00:32:21 kernel: [ 3.475320] sd 2:0:0:0: Attached scsi generic sg1 type 0 Aug 16 00:32:21 kernel: [ 3.492587] USB Mass Storage support registered. Aug 16 00:32:21 kernel: [ 3.510930] usb usb5: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 3.531076] hub 5-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 3.548399] hub 5-0:1.0: 2 ports detected Aug 16 00:32:21 kernel: [ 3.591743] input: Western Digital My Book as /devices/pci0000:00/0000:00:1d.7/usb1/1-2/1-2:1.1/input/input2 Aug 16 00:32:21 kernel: [ 3.609515] generic-usb 0003:1058:1104.0001: input,hidraw0: USB HID v1.11 Device [Western Digital My Book] on usb-0000:00:1d.7-2/input1 Aug 16 00:32:21 kernel: [ 3.627466] usbcore: registered new interface driver usbhid Aug 16 00:32:21 kernel: [ 8.581664] usb-storage: device scan complete Aug 16 00:32:21 kernel: [ 8.624270] scsi 4:0:0:0: Direct-Access WD My Book 1008 PQ: 0 ANSI: 4 Aug 16 00:32:21 kernel: [ 8.655135] scsi 4:0:0:1: Enclosure WD My Book Device 1008 PQ: 0 ANSI: 4 Aug 16 00:32:21 kernel: [ 8.675393] sd 4:0:0:0: Attached scsi generic sg2 type 0 Aug 16 00:32:21 kernel: [ 8.698669] scsi 4:0:0:1: Attached scsi generic sg3 type 13 Aug 16 00:32:21 kernel: [ 8.723370] sd 4:0:0:0: [sdb] 1953513472 512-byte logical blocks: (1.00 TB/931 GiB) Aug 16 00:32:21 kernel: [ 8.750477] sd 4:0:0:0: [sdb] Write Protect is off Aug 16 00:32:21 kernel: [ 8.769411] sd 4:0:0:0: [sdb] Mode Sense: 10 00 00 00 Aug 16 00:32:21 kernel: [ 8.769414] sd 4:0:0:0: [sdb] Assuming drive cache: write through Aug 16 00:32:21 kernel: [ 8.822971] sd 4:0:0:0: [sdb] Assuming drive cache: write through Aug 16 00:32:21 kernel: [ 8.841978] sdb: sdb1 Aug 16 00:32:21 kernel: [ 8.905580] sd 4:0:0:0: [sdb] Assuming drive cache: write through Aug 16 00:32:21 kernel: [ 8.924173] sd 4:0:0:0: [sdb] Attached SCSI disk Aug 16 00:32:21 kernel: [ 11.600492] XFS mounting filesystem sdb1 Aug 16 00:32:21 kernel: [ 12.222948] Ending clean XFS mount for filesystem: sdb1 After a while the following appears in a log: Aug 16 09:30:56 kernel: [32359.112029] usb 1-2: reset high speed USB device using ehci_hcd and address 2 Aug 16 09:31:59 kernel: [32422.112035] usb 1-2: reset high speed USB device using ehci_hcd and address 2 Aug 16 09:33:00 kernel: [32483.112029] usb 1-2: reset high speed USB device using ehci_hcd and address 2 And then it is followed by few kernel dumps, which I think, are not good: Aug 16 09:33:40 kernel: [32520.428027] INFO: task xfssyncd:1002 blocked for more than 120 seconds. Aug 16 09:33:40 kernel: [32520.462689] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. Aug 16 09:33:40 kernel: [32520.497422] xfssyncd D c3d84a60 0 1002 2 0x00000000 Aug 16 09:33:40 kernel: [32520.532117] f6c9aa80 00000046 c1132742 c3d84a60 00000286 c1418100 c1418100 00000000 Aug 16 09:33:40 kernel: [32520.566867] f6c9ac3c c2808100 00000000 f653b18b 00001d76 00000001 f6c9aa80 c3c3f0e0 Aug 16 09:33:40 kernel: [32520.601343] 08e59242 f6c9ac3c 2e41392b 00000000 08e59242 00000000 c3f7fb48 0067385a Aug 16 09:33:40 kernel: [32520.635533] Call Trace: Aug 16 09:33:40 kernel: [32520.668991] [<c1132742>] ? cfq_set_request+0x0/0x290 Aug 16 09:33:40 kernel: [32520.702804] [<c126b532>] ? io_schedule+0x5f/0x98 Aug 16 09:33:40 kernel: [32520.736555] [<c1128be0>] ? get_request_wait+0xcb/0x146 Aug 16 09:33:40 kernel: [32520.770360] [<c10437ba>] ? autoremove_wake_function+0x0/0x2d Aug 16 09:33:40 kernel: [32520.804110] [<c112907c>] ? __make_request+0x2cc/0x3d9 Aug 16 09:33:40 kernel: [32520.837713] [<c1128230>] ? blk_peek_request+0x135/0x143 Aug 16 09:33:40 kernel: [32520.871265] [<f8582987>] ? scsi_dispatch_cmd+0x185/0x1e5 [scsi_mod] Aug 16 09:33:40 kernel: [32520.904407] [<c1127cf1>] ? generic_make_request+0x266/0x2b4 Aug 16 09:33:40 kernel: [32520.937007] [<c10cf821>] ? bvec_alloc_bs+0x95/0xaf Aug 16 09:33:40 kernel: [32520.969033] [<c1127dfb>] ? submit_bio+0xbc/0xd6 Aug 16 09:33:40 kernel: [32521.000485] [<c10cffd1>] ? bio_add_page+0x28/0x2e Aug 16 09:33:40 kernel: [32521.031403] [<f8918d38>] ? _xfs_buf_ioapply+0x206/0x22b [xfs] Aug 16 09:33:40 kernel: [32521.061888] [<f89197bd>] ? xfs_buf_iorequest+0x38/0x60 [xfs] Aug 16 09:33:40 kernel: [32521.091845] [<f8907230>] ? xlog_bdstrat_cb+0x16/0x3d [xfs] Aug 16 09:33:40 kernel: [32521.121222] [<f8905781>] ? XFS_bwrite+0x32/0x64 [xfs] Aug 16 09:33:40 kernel: [32521.150007] [<f89059be>] ? xlog_sync+0x20b/0x311 [xfs] Aug 16 09:33:40 kernel: [32521.178214] [<f89112fc>] ? xfs_trans_ail_tail+0x12/0x27 [xfs] Aug 16 09:33:40 kernel: [32521.205914] [<f8906261>] ? xlog_state_sync_all+0xa2/0x141 [xfs] Aug 16 09:33:40 kernel: [32521.233074] [<f8906611>] ? _xfs_log_force+0x51/0x68 [xfs] Aug 16 09:33:40 kernel: [32521.259664] [<c103abaf>] ? process_timeout+0x0/0x5 Aug 16 09:33:40 kernel: [32521.285662] [<f8906636>] ? xfs_log_force+0xe/0x27 [xfs] Aug 16 09:33:40 kernel: [32521.311171] [<f89202df>] ? xfs_sync_worker+0x17/0x5c [xfs] Aug 16 09:33:40 kernel: [32521.336117] [<f891fbb7>] ? xfssyncd+0x134/0x17d [xfs] Aug 16 09:33:40 kernel: [32521.360498] [<f891fa83>] ? xfssyncd+0x0/0x17d [xfs] Aug 16 09:33:40 kernel: [32521.384211] [<c1043588>] ? kthread+0x61/0x66 Aug 16 09:33:40 kernel: [32521.407890] [<c1043527>] ? kthread+0x0/0x66 Aug 16 09:33:40 kernel: [32521.430876] [<c1003d47>] ? kernel_thread_helper+0x7/0x10 Aug 16 09:33:40 kernel: [32521.453394] INFO: task flush-8:16:12945 blocked for more than 120 seconds. Aug 16 09:33:40 kernel: [32521.476116] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. Aug 16 09:33:40 kernel: [32521.498579] flush-8:16 D 00000000 0 12945 2 0x00000000 Aug 16 09:33:40 kernel: [32521.520649] f4e4d540 00000046 e412e940 00000000 00000002 c1418100 c1418100 c14136ac Aug 16 09:33:40 kernel: [32521.542426] f4e4d6fc c2808100 00000000 00000000 000008b4 00000001 f4e4d540 c3c3f0e0 Aug 16 09:33:40 kernel: [32521.563745] 02e905a8 f4e4d6fc 007a5399 00000000 02e905a8 00000000 f4e2db48 00670b98 Aug 16 09:33:40 kernel: [32521.585077] Call Trace: Aug 16 09:33:40 kernel: [32521.605790] [<c126b532>] ? io_schedule+0x5f/0x98 Aug 16 09:33:40 kernel: [32521.626184] [<c1128be0>] ? get_request_wait+0xcb/0x146 Aug 16 09:33:40 kernel: [32521.646133] [<c10437ba>] ? autoremove_wake_function+0x0/0x2d Aug 16 09:33:40 kernel: [32521.665659] [<c112907c>] ? __make_request+0x2cc/0x3d9 Aug 16 09:33:40 kernel: [32521.684716] [<f891796e>] ? xfs_convert_page+0x30a/0x331 [xfs] Aug 16 09:33:40 kernel: [32521.703366] [<c1127cf1>] ? generic_make_request+0x266/0x2b4 Aug 16 09:33:40 kernel: [32521.721644] [<c10cf821>] ? bvec_alloc_bs+0x95/0xaf Aug 16 09:33:40 kernel: [32521.739465] [<c1127dfb>] ? submit_bio+0xbc/0xd6 Aug 16 09:33:40 kernel: [32521.756896] [<c10cfa45>] ? bio_alloc_bioset+0x7b/0xba Aug 16 09:33:40 kernel: [32521.774046] [<f8917af0>] ? xfs_submit_ioend_bio+0x3b/0x44 [xfs] Aug 16 09:33:40 kernel: [32521.790694] [<f8917ba3>] ? xfs_submit_ioend+0xaa/0xc4 [xfs] Aug 16 09:33:40 kernel: [32521.806736] [<f891817d>] ? xfs_page_state_convert+0x5c0/0x61c [xfs] Aug 16 09:33:40 kernel: [32521.822859] [<c113705b>] ? __lookup_tag+0x8e/0xee Aug 16 09:33:40 kernel: [32521.838958] [<f891840d>] ? xfs_vm_writepage+0x91/0xc4 [xfs] Aug 16 09:33:40 kernel: [32521.855039] [<c108bbcc>] ? __writepage+0x8/0x22 Aug 16 09:33:40 kernel: [32521.871067] [<c108c17b>] ? write_cache_pages+0x1af/0x29f Aug 16 09:33:40 kernel: [32521.886616] [<c108bbc4>] ? __writepage+0x0/0x22 Aug 16 09:33:40 kernel: [32521.901593] [<c108c285>] ? generic_writepages+0x1a/0x21 Aug 16 09:33:40 kernel: [32521.916455] [<f8918338>] ? xfs_vm_writepages+0x0/0x38 [xfs] Aug 16 09:33:40 kernel: [32521.931484] [<c108c2a5>] ? do_writepages+0x19/0x25 Aug 16 09:33:40 kernel: [32521.946648] [<c10c80d9>] ? writeback_single_inode+0xc7/0x273 Aug 16 09:33:40 kernel: [32521.961675] [<c10c8c44>] ? writeback_inodes_wb+0x3dd/0x49c Aug 16 09:33:40 kernel: [32521.976831] [<c10c8e18>] ? wb_writeback+0x115/0x178 Aug 16 09:33:40 kernel: [32521.991778] [<c10c901f>] ? wb_do_writeback+0x121/0x131 Aug 16 09:33:40 kernel: [32522.006538] [<c103abaf>] ? process_timeout+0x0/0x5 Aug 16 09:33:40 kernel: [32522.021091] [<c10c9050>] ? bdi_writeback_task+0x21/0x89 Aug 16 09:33:40 kernel: [32522.035493] [<c10979e5>] ? bdi_start_fn+0x59/0xa4 Aug 16 09:33:40 kernel: [32522.049765] [<c109798c>] ? bdi_start_fn+0x0/0xa4 Aug 16 09:33:40 kernel: [32522.063792] [<c1043588>] ? kthread+0x61/0x66 Aug 16 09:33:40 kernel: [32522.077612] [<c1043527>] ? kthread+0x0/0x66 Aug 16 09:33:40 kernel: [32522.091260] [<c1003d47>] ? kernel_thread_helper+0x7/0x10 Aug 16 09:33:40 kernel: [32522.104966] INFO: task smartctl:13098 blocked for more than 120 seconds. Aug 16 09:33:40 kernel: [32522.118883] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. Aug 16 09:33:40 kernel: [32522.133012] smartctl D 00000020 0 13098 13097 0x00000000 Aug 16 09:33:40 kernel: [32522.147221] e50b9540 00000086 c11d28a8 00000020 00000770 c1418100 c1418100 c14136ac Aug 16 09:33:40 kernel: [32522.161720] e50b96fc c2808100 00000000 e53e8800 00000000 00000020 c3cec000 c13886c0 Aug 16 09:33:40 kernel: [32522.176217] f99dab68 e50b96fc 007a4f1e 00000001 c4082f24 c4082ed8 00000001 c3c3f0e0 Aug 16 09:33:40 kernel: [32522.190737] Call Trace: Aug 16 09:33:40 kernel: [32522.205038] [<c11d28a8>] ? __netdev_alloc_skb+0x14/0x2d Aug 16 09:33:40 kernel: [32522.219605] [<c126b799>] ? schedule_timeout+0x20/0xb0 Aug 16 09:33:40 kernel: [32522.234144] [<c112820d>] ? blk_peek_request+0x112/0x143 Aug 16 09:33:40 kernel: [32522.248649] [<f85873b6>] ? scsi_request_fn+0x3c1/0x47a [scsi_mod] Aug 16 09:33:40 kernel: [32522.263233] [<c103aba8>] ? del_timer+0x55/0x5c Aug 16 09:33:40 kernel: [32522.277773] [<c126b6a2>] ? wait_for_common+0xa4/0x100 Aug 16 09:33:40 kernel: [32522.292342] [<c102cd8d>] ? default_wake_function+0x0/0x8 Aug 16 09:33:40 kernel: [32522.306958] [<c112b3d1>] ? blk_execute_rq+0x8b/0xb2 Aug 16 09:33:40 kernel: [32522.321569] [<c112b2ac>] ? blk_end_sync_rq+0x0/0x23 Aug 16 09:33:40 kernel: [32522.336070] [<c112b58b>] ? blk_recount_segments+0x13/0x20 Aug 16 09:33:40 kernel: [32522.350583] [<c1127307>] ? blk_rq_bio_prep+0x44/0x74 Aug 16 09:33:40 kernel: [32522.365059] [<c112b0b2>] ? blk_rq_map_kern+0xc5/0xee Aug 16 09:33:40 kernel: [32522.379439] [<c112e2a5>] ? sg_scsi_ioctl+0x221/0x2aa Aug 16 09:33:40 kernel: [32522.393801] [<c112e672>] ? scsi_cmd_ioctl+0x344/0x39a Aug 16 09:33:40 kernel: [32522.408140] [<c1024c87>] ? update_curr+0x106/0x1b3 Aug 16 09:33:40 kernel: [32522.422566] [<c1024c87>] ? update_curr+0x106/0x1b3 Aug 16 09:33:40 kernel: [32522.436832] [<f87676aa>] ? sd_ioctl+0x90/0xb5 [sd_mod] Aug 16 09:33:40 kernel: [32522.451228] [<c112c35f>] ? __blkdev_driver_ioctl+0x53/0x63 Aug 16 09:33:40 kernel: [32522.465689] [<c112cbbf>] ? blkdev_ioctl+0x850/0x891 Aug 16 09:33:40 kernel: [32522.479982] [<c1020474>] ? __wake_up_common+0x34/0x59 Aug 16 09:33:40 kernel: [32522.494138] [<c10244cd>] ? complete+0x28/0x36 Aug 16 09:33:40 kernel: [32522.507986] [<c1086c64>] ? find_get_page+0x1f/0x81 Aug 16 09:33:40 kernel: [32522.521671] [<c10abed5>] ? add_partial+0xe/0x40 Aug 16 09:33:40 kernel: [32522.535285] [<c1086e68>] ? lock_page+0x8/0x1d Aug 16 09:33:40 kernel: [32522.548797] [<c1087432>] ? filemap_fault+0xb5/0x2e6 Aug 16 09:33:40 kernel: [32522.562141] [<c109941c>] ? __do_fault+0x381/0x3b1 Aug 16 09:33:40 kernel: [32522.575441] [<c10d0c30>] ? block_ioctl+0x27/0x2c Aug 16 09:33:40 kernel: [32522.588708] [<c10d0c09>] ? block_ioctl+0x0/0x2c Aug 16 09:33:40 kernel: [32522.601858] [<c10bcd78>] ? vfs_ioctl+0x1c/0x5f Aug 16 09:33:40 kernel: [32522.614917] [<c10bd30c>] ? do_vfs_ioctl+0x4aa/0x4e5 Aug 16 09:33:40 kernel: [32522.627961] [<c10350db>] ? __do_softirq+0x115/0x151 Aug 16 09:33:40 kernel: [32522.640901] [<c126e270>] ? do_page_fault+0x2f1/0x307 Aug 16 09:33:40 kernel: [32522.653803] [<c10bd388>] ? sys_ioctl+0x41/0x58 Aug 16 09:33:40 kernel: [32522.666674] [<c10030fb>] ? sysenter_do_call+0x12/0x28 Then again few messages reset high speed USB device using ehci_hcd and address 2. I have browsed and read similar error reports here and there and I tried: I have upgraded the kernel from v2.6.26-2 to 2.6.32-5, which has not solved the problem. They say, this might a cable problem. I have tried to replace the USB-to-miniUSB cable (that connects external drive with computer) with another one. No changes. Somebody suggests to try another USB port. I have only 4 external USB ports, tried another one with no success. They say to try uhci_hcd. I have unmounted the device, unloaded ehci_hcd and mounted again. The difference was that now in log I get reset full speed USB device using uhci_hcd and address 2 and similar kernel dumps after a while. They say to echo 128 > /sys/block/sdb/device/max_sectors. I tried it with ehci_hcd with no success (note: I have issued this command after the drive was mounted but before using it actively). I have lauched smartmond and checking periodically the output of smartctl: drive temperature is OK, number of bad sectors and uncorrectable errors is 0. Nothing suspicious is reported by S.M.A.R.T. except maybe the following: Aug 16 12:40:12 kernel: [43715.314566] program smartctl is using a deprecated SCSI ioctl, please convert it to SG_IO Aug 16 12:40:13 kernel: [43715.705622] program smartctl is using a deprecated SCSI ioctl, please convert it to SG_IO Of course, I have not tried all combinations of above. But unfortunately, I am run out of cardinal ideas. If anybody can advice something specific about the problem, you are very welcome.

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  • How do I mount a "GPT Protective Partition" in Windows XP?

    - by Michael Haren
    I formatted an external USB harddrive while it was connected to a 32-bit Windows 2003 Server Std. edition server. After loading it up with files, I moved it to my Windows XP SP3 where it didn't show up automatically in My Computer. I opened up Computer ManagementDisk Management and see it listed as a "Health (GPT Protective Parititon)". What's up with that? Can I mount it?

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  • LSI 9285-8e and Supermicro SC837E26-RJBOD1 duplicate enclosure ID and slot numbers

    - by Andy Shinn
    I am working with 2 x Supermicro SC837E26-RJBOD1 chassis connected to a single LSI 9285-8e card in a Supermicro 1U host. There are 28 drives in each chassis for a total of 56 drives in 28 RAID1 mirrors. The problem I am running in to is that there are duplicate slots for the 2 chassis (the slots list twice and only go from 0 to 27). All the drives also show the same enclosure ID (ID 36). However, MegaCLI -encinfo lists the 2 enclosures correctly (ID 36 and ID 65). My question is, why would this happen? Is there an option I am missing to use 2 enclosures effectively? This is blocking me rebuilding a drive that failed in slot 11 since I can only specify enclosure and slot as parameters to replace a drive. When I do this, it picks the wrong slot 11 (device ID 46 instead of device ID 19). Adapter #1 is the LSI 9285-8e, adapter #0 (which I removed due to space limitations) is the onboard LSI. Adapter information: Adapter #1 ============================================================================== Versions ================ Product Name : LSI MegaRAID SAS 9285-8e Serial No : SV12704804 FW Package Build: 23.1.1-0004 Mfg. Data ================ Mfg. Date : 06/30/11 Rework Date : 00/00/00 Revision No : 00A Battery FRU : N/A Image Versions in Flash: ================ BIOS Version : 5.25.00_4.11.05.00_0x05040000 WebBIOS Version : 6.1-20-e_20-Rel Preboot CLI Version: 05.01-04:#%00001 FW Version : 3.140.15-1320 NVDATA Version : 2.1106.03-0051 Boot Block Version : 2.04.00.00-0001 BOOT Version : 06.253.57.219 Pending Images in Flash ================ None PCI Info ================ Vendor Id : 1000 Device Id : 005b SubVendorId : 1000 SubDeviceId : 9285 Host Interface : PCIE ChipRevision : B0 Number of Frontend Port: 0 Device Interface : PCIE Number of Backend Port: 8 Port : Address 0 5003048000ee8e7f 1 5003048000ee8a7f 2 0000000000000000 3 0000000000000000 4 0000000000000000 5 0000000000000000 6 0000000000000000 7 0000000000000000 HW Configuration ================ SAS Address : 500605b0038f9210 BBU : Present Alarm : Present NVRAM : Present Serial Debugger : Present Memory : Present Flash : Present Memory Size : 1024MB TPM : Absent On board Expander: Absent Upgrade Key : Absent Temperature sensor for ROC : Present Temperature sensor for controller : Absent ROC temperature : 70 degree Celcius Settings ================ Current Time : 18:24:36 3/13, 2012 Predictive Fail Poll Interval : 300sec Interrupt Throttle Active Count : 16 Interrupt Throttle Completion : 50us Rebuild Rate : 30% PR Rate : 30% BGI Rate : 30% Check Consistency Rate : 30% Reconstruction Rate : 30% Cache Flush Interval : 4s Max Drives to Spinup at One Time : 2 Delay Among Spinup Groups : 12s Physical Drive Coercion Mode : Disabled Cluster Mode : Disabled Alarm : Enabled Auto Rebuild : Enabled Battery Warning : Enabled Ecc Bucket Size : 15 Ecc Bucket Leak Rate : 1440 Minutes Restore HotSpare on Insertion : Disabled Expose Enclosure Devices : Enabled Maintain PD Fail History : Enabled Host Request Reordering : Enabled Auto Detect BackPlane Enabled : SGPIO/i2c SEP Load Balance Mode : Auto Use FDE Only : No Security Key Assigned : No Security Key Failed : No Security Key Not Backedup : No Default LD PowerSave Policy : Controller Defined Maximum number of direct attached drives to spin up in 1 min : 10 Any Offline VD Cache Preserved : No Allow Boot with Preserved Cache : No Disable Online Controller Reset : No PFK in NVRAM : No Use disk activity for locate : No Capabilities ================ RAID Level Supported : RAID0, RAID1, RAID5, RAID6, RAID00, RAID10, RAID50, RAID60, PRL 11, PRL 11 with spanning, SRL 3 supported, PRL11-RLQ0 DDF layout with no span, PRL11-RLQ0 DDF layout with span Supported Drives : SAS, SATA Allowed Mixing: Mix in Enclosure Allowed Mix of SAS/SATA of HDD type in VD Allowed Status ================ ECC Bucket Count : 0 Limitations ================ Max Arms Per VD : 32 Max Spans Per VD : 8 Max Arrays : 128 Max Number of VDs : 64 Max Parallel Commands : 1008 Max SGE Count : 60 Max Data Transfer Size : 8192 sectors Max Strips PerIO : 42 Max LD per array : 16 Min Strip Size : 8 KB Max Strip Size : 1.0 MB Max Configurable CacheCade Size: 0 GB Current Size of CacheCade : 0 GB Current Size of FW Cache : 887 MB Device Present ================ Virtual Drives : 28 Degraded : 0 Offline : 0 Physical Devices : 59 Disks : 56 Critical Disks : 0 Failed Disks : 0 Supported Adapter Operations ================ Rebuild Rate : Yes CC Rate : Yes BGI Rate : Yes Reconstruct Rate : Yes Patrol Read Rate : Yes Alarm Control : Yes Cluster Support : No BBU : No Spanning : Yes Dedicated Hot Spare : Yes Revertible Hot Spares : Yes Foreign Config Import : Yes Self Diagnostic : Yes Allow Mixed Redundancy on Array : No Global Hot Spares : Yes Deny SCSI Passthrough : No Deny SMP Passthrough : No Deny STP Passthrough : No Support Security : No Snapshot Enabled : No Support the OCE without adding drives : Yes Support PFK : Yes Support PI : No Support Boot Time PFK Change : Yes Disable Online PFK Change : No PFK TrailTime Remaining : 0 days 0 hours Support Shield State : Yes Block SSD Write Disk Cache Change: Yes Supported VD Operations ================ Read Policy : Yes Write Policy : Yes IO Policy : Yes Access Policy : Yes Disk Cache Policy : Yes Reconstruction : Yes Deny Locate : No Deny CC : No Allow Ctrl Encryption: No Enable LDBBM : No Support Breakmirror : No Power Savings : Yes Supported PD Operations ================ Force Online : Yes Force Offline : Yes Force Rebuild : Yes Deny Force Failed : No Deny Force Good/Bad : No Deny Missing Replace : No Deny Clear : No Deny Locate : No Support Temperature : Yes Disable Copyback : No Enable JBOD : No Enable Copyback on SMART : No Enable Copyback to SSD on SMART Error : Yes Enable SSD Patrol Read : No PR Correct Unconfigured Areas : Yes Enable Spin Down of UnConfigured Drives : Yes Disable Spin Down of hot spares : No Spin Down time : 30 T10 Power State : Yes Error Counters ================ Memory Correctable Errors : 0 Memory Uncorrectable Errors : 0 Cluster Information ================ Cluster Permitted : No Cluster Active : No Default Settings ================ Phy Polarity : 0 Phy PolaritySplit : 0 Background Rate : 30 Strip Size : 64kB Flush Time : 4 seconds Write Policy : WB Read Policy : Adaptive Cache When BBU Bad : Disabled Cached IO : No SMART Mode : Mode 6 Alarm Disable : Yes Coercion Mode : None ZCR Config : Unknown Dirty LED Shows Drive Activity : No BIOS Continue on Error : No Spin Down Mode : None Allowed Device Type : SAS/SATA Mix Allow Mix in Enclosure : Yes Allow HDD SAS/SATA Mix in VD : Yes Allow SSD SAS/SATA Mix in VD : No Allow HDD/SSD Mix in VD : No Allow SATA in Cluster : No Max Chained Enclosures : 16 Disable Ctrl-R : Yes Enable Web BIOS : Yes Direct PD Mapping : No BIOS Enumerate VDs : Yes Restore Hot Spare on Insertion : No Expose Enclosure Devices : Yes Maintain PD Fail History : Yes Disable Puncturing : No Zero Based Enclosure Enumeration : No PreBoot CLI Enabled : Yes LED Show Drive Activity : Yes Cluster Disable : Yes SAS Disable : No Auto Detect BackPlane Enable : SGPIO/i2c SEP Use FDE Only : No Enable Led Header : No Delay during POST : 0 EnableCrashDump : No Disable Online Controller Reset : No EnableLDBBM : No Un-Certified Hard Disk Drives : Allow Treat Single span R1E as R10 : No Max LD per array : 16 Power Saving option : Don't Auto spin down Configured Drives Max power savings option is not allowed for LDs. Only T10 power conditions are to be used. Default spin down time in minutes: 30 Enable JBOD : No TTY Log In Flash : No Auto Enhanced Import : No BreakMirror RAID Support : No Disable Join Mirror : No Enable Shield State : Yes Time taken to detect CME : 60s Exit Code: 0x00 Enclosure information: # /opt/MegaRAID/MegaCli/MegaCli64 -encinfo -a1 Number of enclosures on adapter 1 -- 3 Enclosure 0: Device ID : 36 Number of Slots : 28 Number of Power Supplies : 2 Number of Fans : 3 Number of Temperature Sensors : 1 Number of Alarms : 1 Number of SIM Modules : 0 Number of Physical Drives : 28 Status : Normal Position : 1 Connector Name : Port B Enclosure type : SES VendorId is LSI CORP and Product Id is SAS2X36 VendorID and Product ID didnt match FRU Part Number : N/A Enclosure Serial Number : N/A ESM Serial Number : N/A Enclosure Zoning Mode : N/A Partner Device Id : 65 Inquiry data : Vendor Identification : LSI CORP Product Identification : SAS2X36 Product Revision Level : 0718 Vendor Specific : x36-55.7.24.1 Number of Voltage Sensors :2 Voltage Sensor :0 Voltage Sensor Status :OK Voltage Value :5020 milli volts Voltage Sensor :1 Voltage Sensor Status :OK Voltage Value :11820 milli volts Number of Power Supplies : 2 Power Supply : 0 Power Supply Status : OK Power Supply : 1 Power Supply Status : OK Number of Fans : 3 Fan : 0 Fan Speed :Low Speed Fan Status : OK Fan : 1 Fan Speed :Low Speed Fan Status : OK Fan : 2 Fan Speed :Low Speed Fan Status : OK Number of Temperature Sensors : 1 Temp Sensor : 0 Temperature : 48 Temperature Sensor Status : OK Number of Chassis : 1 Chassis : 0 Chassis Status : OK Enclosure 1: Device ID : 65 Number of Slots : 28 Number of Power Supplies : 2 Number of Fans : 3 Number of Temperature Sensors : 1 Number of Alarms : 1 Number of SIM Modules : 0 Number of Physical Drives : 28 Status : Normal Position : 1 Connector Name : Port A Enclosure type : SES VendorId is LSI CORP and Product Id is SAS2X36 VendorID and Product ID didnt match FRU Part Number : N/A Enclosure Serial Number : N/A ESM Serial Number : N/A Enclosure Zoning Mode : N/A Partner Device Id : 36 Inquiry data : Vendor Identification : LSI CORP Product Identification : SAS2X36 Product Revision Level : 0718 Vendor Specific : x36-55.7.24.1 Number of Voltage Sensors :2 Voltage Sensor :0 Voltage Sensor Status :OK Voltage Value :5020 milli volts Voltage Sensor :1 Voltage Sensor Status :OK Voltage Value :11760 milli volts Number of Power Supplies : 2 Power Supply : 0 Power Supply Status : OK Power Supply : 1 Power Supply Status : OK Number of Fans : 3 Fan : 0 Fan Speed :Low Speed Fan Status : OK Fan : 1 Fan Speed :Low Speed Fan Status : OK Fan : 2 Fan Speed :Low Speed Fan Status : OK Number of Temperature Sensors : 1 Temp Sensor : 0 Temperature : 47 Temperature Sensor Status : OK Number of Chassis : 1 Chassis : 0 Chassis Status : OK Enclosure 2: Device ID : 252 Number of Slots : 8 Number of Power Supplies : 0 Number of Fans : 0 Number of Temperature Sensors : 0 Number of Alarms : 0 Number of SIM Modules : 1 Number of Physical Drives : 0 Status : Normal Position : 1 Connector Name : Unavailable Enclosure type : SGPIO Failed in first Inquiry commnad FRU Part Number : N/A Enclosure Serial Number : N/A ESM Serial Number : N/A Enclosure Zoning Mode : N/A Partner Device Id : Unavailable Inquiry data : Vendor Identification : LSI Product Identification : SGPIO Product Revision Level : N/A Vendor Specific : Exit Code: 0x00 Now, notice that each slot 11 device shows an enclosure ID of 36, I think this is where the discrepancy happens. One should be 36. But the other should be on enclosure 65. Drives in slot 11: Enclosure Device ID: 36 Slot Number: 11 Drive's postion: DiskGroup: 5, Span: 0, Arm: 1 Enclosure position: 0 Device Id: 48 WWN: Sequence Number: 11 Media Error Count: 0 Other Error Count: 0 Predictive Failure Count: 0 Last Predictive Failure Event Seq Number: 0 PD Type: SATA Raw Size: 2.728 TB [0x15d50a3b0 Sectors] Non Coerced Size: 2.728 TB [0x15d40a3b0 Sectors] Coerced Size: 2.728 TB [0x15d400000 Sectors] Firmware state: Online, Spun Up Is Commissioned Spare : YES Device Firmware Level: A5C0 Shield Counter: 0 Successful diagnostics completion on : N/A SAS Address(0): 0x5003048000ee8a53 Connected Port Number: 1(path0) Inquiry Data: MJ1311YNG6YYXAHitachi HDS5C3030ALA630 MEAOA5C0 FDE Enable: Disable Secured: Unsecured Locked: Unlocked Needs EKM Attention: No Foreign State: None Device Speed: 6.0Gb/s Link Speed: 6.0Gb/s Media Type: Hard Disk Device Drive Temperature :30C (86.00 F) PI Eligibility: No Drive is formatted for PI information: No PI: No PI Drive's write cache : Disabled Drive's NCQ setting : Enabled Port-0 : Port status: Active Port's Linkspeed: 6.0Gb/s Drive has flagged a S.M.A.R.T alert : No Enclosure Device ID: 36 Slot Number: 11 Drive's postion: DiskGroup: 19, Span: 0, Arm: 1 Enclosure position: 0 Device Id: 19 WWN: Sequence Number: 4 Media Error Count: 0 Other Error Count: 0 Predictive Failure Count: 0 Last Predictive Failure Event Seq Number: 0 PD Type: SATA Raw Size: 2.728 TB [0x15d50a3b0 Sectors] Non Coerced Size: 2.728 TB [0x15d40a3b0 Sectors] Coerced Size: 2.728 TB [0x15d400000 Sectors] Firmware state: Online, Spun Up Is Commissioned Spare : NO Device Firmware Level: A580 Shield Counter: 0 Successful diagnostics completion on : N/A SAS Address(0): 0x5003048000ee8e53 Connected Port Number: 0(path0) Inquiry Data: MJ1313YNG1VA5CHitachi HDS5C3030ALA630 MEAOA580 FDE Enable: Disable Secured: Unsecured Locked: Unlocked Needs EKM Attention: No Foreign State: None Device Speed: 6.0Gb/s Link Speed: 6.0Gb/s Media Type: Hard Disk Device Drive Temperature :30C (86.00 F) PI Eligibility: No Drive is formatted for PI information: No PI: No PI Drive's write cache : Disabled Drive's NCQ setting : Enabled Port-0 : Port status: Active Port's Linkspeed: 6.0Gb/s Drive has flagged a S.M.A.R.T alert : No Update 06/28/12: I finally have some new information about (what we think) the root cause of this problem so I thought I would share. After getting in contact with a very knowledgeable Supermicro tech, they provided us with a tool called Xflash (doesn't appear to be readily available on their FTP). When we gathered some information using this utility, my colleague found something very strange: root@mogile2 test]# ./xflash.dat -i get avail Initializing Interface. Expander: SAS2X36 (SAS2x36) 1) SAS2X36 (SAS2x36) (50030480:00EE917F) (0.0.0.0) 2) SAS2X36 (SAS2x36) (50030480:00E9D67F) (0.0.0.0) 3) SAS2X36 (SAS2x36) (50030480:0112D97F) (0.0.0.0) This lists the connected enclosures. You see the 3 connected (we have since added a 3rd and a 4th which is not yet showing up) with their respective SAS address / WWN (50030480:00EE917F). Now we can use this address to get information on the individual enclosures: [root@mogile2 test]# ./xflash.dat -i 5003048000EE917F get exp Initializing Interface. Expander: SAS2X36 (SAS2x36) Reading the expander information.......... Expander: SAS2X36 (SAS2x36) B3 SAS Address: 50030480:00EE917F Enclosure Logical Id: 50030480:0000007F IP Address: 0.0.0.0 Component Identifier: 0x0223 Component Revision: 0x05 [root@mogile2 test]# ./xflash.dat -i 5003048000E9D67F get exp Initializing Interface. Expander: SAS2X36 (SAS2x36) Reading the expander information.......... Expander: SAS2X36 (SAS2x36) B3 SAS Address: 50030480:00E9D67F Enclosure Logical Id: 50030480:0000007F IP Address: 0.0.0.0 Component Identifier: 0x0223 Component Revision: 0x05 [root@mogile2 test]# ./xflash.dat -i 500304800112D97F get exp Initializing Interface. Expander: SAS2X36 (SAS2x36) Reading the expander information.......... Expander: SAS2X36 (SAS2x36) B3 SAS Address: 50030480:0112D97F Enclosure Logical Id: 50030480:0112D97F IP Address: 0.0.0.0 Component Identifier: 0x0223 Component Revision: 0x05 Did you catch it? The first 2 enclosures logical ID is partially masked out where the 3rd one (which has a correct unique enclosure ID) is not. We pointed this out to Supermicro and were able to confirm that this address is supposed to be set during manufacturing and there was a problem with a certain batch of these enclosures where the logical ID was not set. We believe that the RAID controller is determining the ID based on the logical ID and since our first 2 enclosures have the same logical ID, they get the same enclosure ID. We also confirmed that 0000007F is the default which comes from LSI as an ID. The next pointer that helps confirm this could be a manufacturing problem with a run of JBODs is the fact that all 6 of the enclosures that have this problem begin with 00E. I believe that between 00E8 and 00EE Supermicro forgot to program the logical IDs correctly and neglected to recall or fix the problem post production. Fortunately for us, there is a tool to manage the WWN and logical ID of the devices from Supermicro: ftp://ftp.supermicro.com/utility/ExpanderXtools_Lite/. Our next step is to schedule a shutdown of these JBODs (after data migration) and reprogram the logical ID and see if it solves the problem. Update 06/28/12 #2: I just discovered this FAQ at Supermicro while Google searching for "lsi 0000007f": http://www.supermicro.com/support/faqs/faq.cfm?faq=11805. I still don't understand why, in the last several times we contacted Supermicro, they would have never directed us to this article :\

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  • Why does my motherboard go through an endless reboot cycle when 8 GB of memory is attempted vs 6 GB?

    - by nizm0
    I never got an answer in my googling to this about a year ago and have an extra stick of memory I'd like to be able to use. When is inserted the computer starts, and then reboots immediately in an endless reboot cycle. As soon as the 4th stick is removed, the computer works fine. Right now I have 6 GB of my 8 GB installed. Is there a solution that I am missing to enabling this motherboard to actually boot up with all 8 GB (it supports it). Right now it won't even boot up to BIOS with the 4 sticks... only 3? Memory: 1 x G.SKILL 4 GB (2 x 2 GB) 240-Pin DDR2 SDRAM DDR2 1100 (PC2 8800) Dual Channel Kit Desktop Memory Model F2-8800CL5D-4GBPI - Retail (URL: ) http://www.newegg.com/Product/Product.aspx?Item=N82E16820231194 Motherboard: 1 x GIGABYTE GA-EP45-UD3R LGA 775 Intel P45 ATX Intel Motherboard - Retail ( URL: )http://www.newegg.com/Product/Product.aspx?Item=N82E16813128359

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  • HP D2D 4312 Bacula configuration

    - by krisdigitx
    I have configured 5 libraries on the HP D2D system Discovery on the Bacula server shows only the last library and not all libraries. Why? [root@server bacula]# iscsiadm --mode discovery --type sendtargets --portal 10.66.59.114 10.66.59.114:3260,1 iqn.1986-03.com.hp:storage.d2dbs.czj2020vvy.50014380075dca5e.library12.drive1 10.66.59.114:3260,1 iqn.1986-03.com.hp:storage.d2dbs.czj2020vvy.50014380075dcaf2.library12.robotics I can query it fine using... [root@server bacula]# mtx -f /dev/sg2 inquiry Product Type: Tape Drive Vendor ID: 'HP ' Product ID: 'Ultrium 5-SCSI ' Revision: 'ED51' Attached Changer API: No [root@bray bacula]# mtx -f /dev/sg3 inquiry Product Type: Medium Changer Vendor ID: 'HP ' Product ID: 'MSL G3 Series ' Revision: 'EL41' Attached Changer API: No [root@server bacula]# mtx -f /dev/sg3 status Storage Changer /dev/sg3:1 Drives, 97 Slots ( 1 Import/Export ) Data Transfer Element 0:Empty Storage Element 1:Full :VolumeTag=50507F82 Storage Element 2:Full :VolumeTag=50507F83 Storage Element 3:Full :VolumeTag=50507F84 Storage Element 4:Full :VolumeTag=50507F85 Storage Element 5:Full :VolumeTag=50507F86 Storage Element 6:Full :VolumeTag=50507F87 Storage Element 7:Full :VolumeTag=50507F88 Does anyone have any good documentation for implementing Bacula with an HP D2D tape drive for server backups, and how to allocate libraries?

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  • Differences between FCKeditor and CKeditor?

    - by matt74tm
    Sorry, but I've not been able to locate anything (even on the official pages) informing me of the differences between the two versions. Even a query on their official forum has been unanswered for many months - http://cksource.com/forums/viewtopic.php?f=11&t=17986&start=0 The license page talks a bit about the "internal" differences http://ckeditor.com/license CKEditor Commercial License - CKSource Closed Distribution License - CDL ... This license offers a very flexible way to integrate CKEditor in your commercial application. These are the main advantages it offers over an Open Source license: * Modifications and enhancements doesn't need to be released under an Open Source license; * There is no need to distribute any Open Source license terms alongside with your product and no reference to it have to be done; * No references to CKEditor have to be done in any file distributed with your product; * The source code of CKEditor doesn’t have to be distributed alongside with your product; * You can remove any file from CKEditor when integrating it with your product.

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  • Printing a dynamic sheet as one document

    - by Sux2Lose
    I have a spreadsheet structured as follows: Summary section at the top Detail section on the bottom Summary section summarizes the detail section which is filtered using auto filters There are ten products that all need to be printed individually, but I want the page footer to show the overall page position of all the print jobs and the total number of pages. That is probably not clear. So for example, if I print the two page Product A view it will print page 1 of 2 and 2 of 2. If I print the one page Product B it will show page 1 of 1. What I want is to print both and have Product A show Page 1 of 3, Page 2 of 3, and Product B be Page 3 of 3. Is there any way to accomplish this?

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  • Is there a way to make software available for remote installation in Windows Server?

    - by Michael J. Gray
    I've heard of folks having a sort of "software repository" which contains a database of product keys and then network installation media for operating systems and other Microsoft software, such as Office. With this, they were then able to join a computer to the domain and grant that user privileges to a set of software and then the client was able to use it either remotely or locally on their machine. I believe it installed from the server on to their local machine. Does anyone happen to know what this is?

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  • Using hdparm for better performance on Web Servers

    - by Rishav
    I just heard about using hdparams to optimize the Hard Disk Performance of a server ? Is this common practice ? What file systems do you use ? I generally deploy on the second last release of Ubuntu for stability reasons, do you some other filesystems or use distributed file systems from the get go ? Do the hdparam settings change for different File systems ? I haven't tried this yet, so how much difference do changes like this make ?

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  • Officially announced RAM support size doesn't apply to one of twin rigs with just one difference

    - by Deniz
    It'll take a little long to describe my situation but here goes the story : In January 2009 we bought (the OEM parts) two similar systems with just one difference. One of them had a Phenom X4 cpu and the other one (mine) a Phenom X3 cpu. At the beginning we had problems with both systems to power them on whilst having all of their ram slots being full. We decided to install the systems with just 2 slots populated and later try to install the rest of ram sticks. Both systems did succeed to support 3 sticks. We tried many different procedures to make the systems work with their fourth ram slots being populated. We waited for new bios updates and flashed the boards when they were available, we tried different ram sticks with different frequencies etc. One day while we were trying to install the fourth stick, the X4 machine did accept it. The other one did not. The most mind boggling thing was that after one of my trials the X3 system begun to not operate with the third slot populated. Our boards did have AMD 770 chipsets and we even tried to change the board of the X3 machine with another 770 chipset board. Now my questions are : Should we change the cpu ? What is causing the X3 system to not accept the fourth (or now the third) ram stick ? The manufacturers sites do claim that this boards do accept 4 ram sticks (but they only tested them with certain ram brands and models). What are the limitations for maximum ram configurations on motherboards ? Are there some "rules of thumb" except frequency, voltage, chip type considerations for which we did check our parts ? Our boards are : Gigabyte GA-MA770-DS3 Sapphire PC-AM2RX780 - PURE CrossFireX 770

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  • What would multiple serial ports be used for?

    - by jasondavis
    I saw someone was using something like the card in the link below on there system for some networking gear on their pc. I am very curious what a person would need 8 serial ports for. What kind of stuff uses this? http://www.newegg.com/Product/Product.aspx?Item=N82E16815124041&cm_re=serial_card--15-124-041--Product

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  • Cannot reinstall Windows on Toughbook CF-19, OEM or upgrade issue?

    - by j03lar50n
    My Toughbook (CF-19) has a 'Windows Vista Business OEMAct, Panasonic' COA on the bottom of the unit. When I extracted the key before reformatting - it was a 'Windows XP Professional' Product Name and the Product ID code has 'OEM' in it...and I can confirm this upgrade was last OS installed (w/ Service Pack 3) - but there was the tablet functionality. This extracted product key isn't working with any version of Windows I try installing. XP Pro, XP Pro Tablet 2005 OEM, Tablet XP OEM. Any insights?

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  • Connect over WiFi to SQL Server from another computer

    - by Bronzato
    I tried to connect over WiFi to SQL Server with SQL Server Management Studio from another computer, but it failed. I have a computer with Windows 7 & SQL Server 2008 (lets say the server computer). Next to it I have a freshly installed computer with Windows 7 & SQL Server Management Studio (let's say the client computer). What I did on the server computer: Configure firewall by enabling port 1433 Enabled network protocols (TCP/IP) inside SQL Server Configuration Manager Checked Allow remote connections to this server in server properties in the SQL Server Management application. Started SQL Server Browser Restarted services (SQL Server Browser is stopped at this point, but I don't think it is necessary. Is it?) Next, I successfully tested a ping on the port 1433 from my client computer with a tool named tcping (ex: tcping 192.168.1.4 1433). But I still cannot connect from my client computer to SQL Server on my server computer. Ok, something new with this problem: Until now, I successfully connected to my "server computer" with Management Studio. What I did is type the computer name in the server name field in the connection window of Management Studio. My previous (failed) attempt was to type the computer name followed by the instance of SQL server (ex: COMPUTER_NAME\SQL2008). I don't know why I only have to type the computer name. Now my new challenge is to be successful in connecting my VB6 application to this remote database located on my "server computer". I have a connection string for this but it failed to connect. Here is my connection string: "Provider=SQLOLEDB.1;Password=mypassword;User ID=sa;Initial Catalog=TPB;Data Source=THIERRY-HP\SQL2008" Any idea what's going wrong?

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  • Google respond differently to two identical nginx setups and 200 codes; any ideas?

    - by Yuji Tomita
    I'm rather confused... I have a linode.com VPS which has been cloned recently, so the settings are the same between nginx servers. One lives on a dev subdomain, one on a www. I'm trying to run a google experiment on my live server, which claims: Web server rejects utm_expid. Your server doesn't support added query arguments in URLs. My logs show on the dev server where it works: 74.125.186.32 - - [13/Sep/2012:13:33:45 -0700] "GET /product/iphone-case/?utm_expid=25706866-0 HTTP/1.1" 200 12521 "-" "Google_Analytics_Content_Experiments 74.125.186.32 - - [13/Sep/2012:13:33:45 -0700] "GET /product/iphone-case/?ab_reviews=True&utm_expid=25706866-0 HTTP/1.1" 200 14679 "-" "Google_Analytics_Content_Experiments My production server shows google making a second request. 74.125.186.41 - - [13/Sep/2012:13:34:49 -0700] "GET /product/iphone-case/?ab_reviews=on&utm_expid=25706866-1 HTTP/1.1" 200 12104 "-" "Google_Analytics_Content_Experiments 74.125.186.41 - - [13/Sep/2012:13:34:49 -0700] "GET /product/iphone-case/?utm_expid=25706866-1 HTTP/1.1" 200 12122 "-" "Google_Analytics_Content_Experiments 74.125.186.41 - - [13/Sep/2012:13:34:49 -0700] "GET /product/iphone-case/ <--- A second request for some reason. HTTP/1.1" 200 12522 "-" "Google_Analytics_Content_Experiments I'm not sure how google determines why it needs to send a second request without the querystring. The original request has clearly sent a 200 OK status response. Does anybody have any suggestions where to look next? The HTML (compared by diff) on the two pages is exactly the same.

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  • Remote Wonder II or similar under Windows 7 64-bit

    - by Albert
    Under XP I could use a Remote Wonder II from ATI to control my music (play, pause, next, previous, etc). This product does not work under Windows 7 64-bit because of driver issues and it seems to be an orphan product. My question is: Does a similar product exist that works under Windows 7 64-bit???

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  • How to remove registration information of VS 2010 from a computer without reinstall Windows

    - by Ronaldo Junior
    I want to remove visual studio 2010 from a computer i am selling but even after uninstall, it looks like my product key is still around - if you re-install it it will use the product key... How do I remove that registration info from the computer as I don't want the new owner of the computer to use my product key. And I don't want to have to uninstall Windows. PS.: The question was asked on StackOverflow but I was advised to put the question here for being more related.

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