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  • The Flexibility of of Internet Radio Stations

    The emergence of Internet radio stations is one of the most exciting developments in this generation of web 2.0. Everyone are now in to the social media networking and video streaming. Everyone in th... [Author: Tine Meyer - Computers and Internet - April 08, 2010]

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  • Have You Heard About Project Lucy?

    - by KKline
    Lucy, You Got Some 'Splainin to Do!' Quest Software's latest community initiative, Windows Azure-based Project Lucy, has debuted! Project Lucy is part infrastructure analytics, part social media experiment, and part performance data warehouse. The best things about Project Lucy include: It’s Free - just like our SQLServerPedia website, Project Lucy is free to anyone who wants to upload a trace file It’s 1oo% web-based - you don’t have to download or maintain anything and updates roll out seamlessly,...(read more)

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  • Web Based CRM For Banks.

    Banks have to make several transactions in a day; buyers have to give their email, phone numbers, address, names, social security number and credit card information. Huge amount of information is pro... [Author: James Wong - Computers and Internet - March 29, 2010]

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  • Flash Analytics: The Tracking of the Flash Content

    The usage of flash player games has increased with the passage of time. In fact these days the flash games are available at the social networking web sites as well. The number of people playing these... [Author: Abel Nickson - Computers and Internet - April 05, 2010]

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  • Integration Patterns with Azure Service Bus Relay, Part 1: Exposing the on-premise service

    - by Elton Stoneman
    We're in the process of delivering an enabling project to expose on-premise WCF services securely to Internet consumers. The Azure Service Bus Relay is doing the clever stuff, we register our on-premise service with Azure, consumers call into our .servicebus.windows.net namespace, and their requests are relayed and serviced on-premise. In theory it's all wonderfully simple; by using the relay we get lots of protocol options, free HTTPS and load balancing, and by integrating to ACS we get plenty of security options. Part of our delivery is a suite of sample consumers for the service - .NET, jQuery, PHP - and this set of posts will cover setting up the service and the consumers. Part 1: Exposing the on-premise service In theory, this is ultra-straightforward. In practice, and on a dev laptop it is - but in a corporate network with firewalls and proxies, it isn't, so we'll walkthrough some of the pitfalls. Note that I'm using the "old" Azure portal which will soon be out of date, but the new shiny portal should have the same steps available and be easier to use. We start with a simple WCF service which takes a string as input, reverses the string and returns it. The Part 1 version of the code is on GitHub here: on GitHub here: IPASBR Part 1. Configuring Azure Service Bus Start by logging into the Azure portal and registering a Service Bus namespace which will be our endpoint in the cloud. Give it a globally unique name, set it up somewhere near you (if you’re in Europe, remember Europe (North) is Ireland, and Europe (West) is the Netherlands), and  enable ACS integration by ticking "Access Control" as a service: Authenticating and authorizing to ACS When we try to register our on-premise service as a listener for the Service Bus endpoint, we need to supply credentials, which means only trusted service providers can act as listeners. We can use the default "owner" credentials, but that has admin permissions so a dedicated service account is better (Neil Mackenzie has a good post On Not Using owner with the Azure AppFabric Service Bus with lots of permission details). Click on "Access Control Service" for the namespace, navigate to Service Identities and add a new one. Give the new account a sensible name and description: Let ACS generate a symmetric key for you (this will be the shared secret we use in the on-premise service to authenticate as a listener), but be sure to set the expiration date to something usable. The portal defaults to expiring new identities after 1 year - but when your year is up *your identity will expire without warning* and everything will stop working. In production, you'll need governance to manage identity expiration and a process to make sure you renew identities and roll new keys regularly. The new service identity needs to be authorized to listen on the service bus endpoint. This is done through claim mapping in ACS - we'll set up a rule that says if the nameidentifier in the input claims has the value serviceProvider, in the output we'll have an action claim with the value Listen. In the ACS portal you'll see that there is already a Relying Party Application set up for ServiceBus, which has a Default rule group. Edit the rule group and click Add to add this new rule: The values to use are: Issuer: Access Control Service Input claim type: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier Input claim value: serviceProvider Output claim type: net.windows.servicebus.action Output claim value: Listen When your service namespace and identity are set up, open the Part 1 solution and put your own namespace, service identity name and secret key into the file AzureConnectionDetails.xml in Solution Items, e.g: <azure namespace="sixeyed-ipasbr">    <!-- ACS credentials for the listening service (Part1):-->   <service identityName="serviceProvider"            symmetricKey="nuR2tHhlrTCqf4YwjT2RA2BZ/+xa23euaRJNLh1a/V4="/>  </azure> Build the solution, and the T4 template will generate the Web.config for the service project with your Azure details in the transportClientEndpointBehavior:           <behavior name="SharedSecret">             <transportClientEndpointBehavior credentialType="SharedSecret">               <clientCredentials>                 <sharedSecret issuerName="serviceProvider"                               issuerSecret="nuR2tHhlrTCqf4YwjT2RA2BZ/+xa23euaRJNLh1a/V4="/>               </clientCredentials>             </transportClientEndpointBehavior>           </behavior> , and your service namespace in the Azure endpoint:         <!-- Azure Service Bus endpoints -->          <endpoint address="sb://sixeyed-ipasbr.servicebus.windows.net/net"                   binding="netTcpRelayBinding"                   contract="Sixeyed.Ipasbr.Services.IFormatService"                   behaviorConfiguration="SharedSecret">         </endpoint> The sample project is hosted in IIS, but it won't register with Azure until the service is activated. Typically you'd install AppFabric 1.1 for Widnows Server and set the service to auto-start in IIS, but for dev just navigate to the local REST URL, which will activate the service and register it with Azure. Testing the service locally As well as an Azure endpoint, the service has a WebHttpBinding for local REST access:         <!-- local REST endpoint for internal use -->         <endpoint address="rest"                   binding="webHttpBinding"                   behaviorConfiguration="RESTBehavior"                   contract="Sixeyed.Ipasbr.Services.IFormatService" /> Build the service, then navigate to: http://localhost/Sixeyed.Ipasbr.Services/FormatService.svc/rest/reverse?string=abc123 - and you should see the reversed string response: If your network allows it, you'll get the expected response as before, but in the background your service will also be listening in the cloud. Good stuff! Who needs network security? Onto the next post for consuming the service with the netTcpRelayBinding.  Setting up network access to Azure But, if you get an error, it's because your network is secured and it's doing something to stop the relay working. The Service Bus relay bindings try to use direct TCP connections to Azure, so if ports 9350-9354 are available *outbound*, then the relay will run through them. If not, the binding steps down to standard HTTP, and issues a CONNECT across port 443 or 80 to set up a tunnel for the relay. If your network security guys are doing their job, the first option will be blocked by the firewall, and the second option will be blocked by the proxy, so you'll get this error: System.ServiceModel.CommunicationException: Unable to reach sixeyed-ipasbr.servicebus.windows.net via TCP (9351, 9352) or HTTP (80, 443) - and that will probably be the start of lots of discussions. Network guys don't really like giving servers special permissions for the web proxy, and they really don't like opening ports, so they'll need to be convinced about this. The resolution in our case was to put up a dedicated box in a DMZ, tinker with the firewall and the proxy until we got a relay connection working, then run some traffic which the the network guys monitored to do a security assessment afterwards. Along the way we hit a few more issues, diagnosed mainly with Fiddler and Wireshark: System.Net.ProtocolViolationException: Chunked encoding upload is not supported on the HTTP/1.0 protocol - this means the TCP ports are not available, so Azure tries to relay messaging traffic across HTTP. The service can access the endpoint, but the proxy is downgrading traffic to HTTP 1.0, which does not support tunneling, so Azure can’t make its connection. We were using the Squid proxy, version 2.6. The Squid project is incrementally adding HTTP 1.1 support, but there's no definitive list of what's supported in what version (here are some hints). System.ServiceModel.Security.SecurityNegotiationException: The X.509 certificate CN=servicebus.windows.net chain building failed. The certificate that was used has a trust chain that cannot be verified. Replace the certificate or change the certificateValidationMode. The evocation function was unable to check revocation because the revocation server was offline. - by this point we'd given up on the HTTP proxy and opened the TCP ports. We got this error when the relay binding does it's authentication hop to ACS. The messaging traffic is TCP, but the control traffic still goes over HTTP, and as part of the ACS authentication the process checks with a revocation server to see if Microsoft’s ACS cert is still valid, so the proxy still needs some clearance. The service account (the IIS app pool identity) needs access to: www.public-trust.com mscrl.microsoft.com We still got this error periodically with different accounts running the app pool. We fixed that by ensuring the machine-wide proxy settings are set up, so every account uses the correct proxy: netsh winhttp set proxy proxy-server="http://proxy.x.y.z" - and you might need to run this to clear out your credential cache: certutil -urlcache * delete If your network guys end up grudgingly opening ports, they can restrict connections to the IP address range for your chosen Azure datacentre, which might make them happier - see Windows Azure Datacenter IP Ranges. After all that you've hopefully got an on-premise service listening in the cloud, which you can consume from pretty much any technology.

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  • SSIS: Deploying OLAP cubes using C# script tasks and AMO

    - by DrJohn
    As part of the continuing series on Building dynamic OLAP data marts on-the-fly, this blog entry will focus on how to automate the deployment of OLAP cubes using SQL Server Integration Services (SSIS) and Analysis Services Management Objects (AMO). OLAP cube deployment is usually done using the Analysis Services Deployment Wizard. However, this option was dismissed for a variety of reasons. Firstly, invoking external processes from SSIS is fraught with problems as (a) it is not always possible to ensure SSIS waits for the external program to terminate; (b) we cannot log the outcome properly and (c) it is not always possible to control the server's configuration to ensure the executable works correctly. Another reason for rejecting the Deployment Wizard is that it requires the 'answers' to be written into four XML files. These XML files record the three things we need to change: the name of the server, the name of the OLAP database and the connection string to the data mart. Although it would be reasonably straight forward to change the content of the XML files programmatically, this adds another set of complication and level of obscurity to the overall process. When I first investigated the possibility of using C# to deploy a cube, I was surprised to find that there are no other blog entries about the topic. I can only assume everyone else is happy with the Deployment Wizard! SSIS "forgets" assembly references If you build your script task from scratch, you will have to remember how to overcome one of the major annoyances of working with SSIS script tasks: the forgetful nature of SSIS when it comes to assembly references. Basically, you can go through the process of adding an assembly reference using the Add Reference dialog, but when you close the script window, SSIS "forgets" the assembly reference so the script will not compile. After repeating the operation several times, you will find that SSIS only remembers the assembly reference when you specifically press the Save All icon in the script window. This problem is not unique to the AMO assembly and has certainly been a "feature" since SQL Server 2005, so I am not amazed it is still present in SQL Server 2008 R2! Sample Package So let's take a look at the sample SSIS package I have provided which can be downloaded from here: DeployOlapCubeExample.zip  Below is a screenshot after a successful run. Connection Managers The package has three connection managers: AsDatabaseDefinitionFile is a file connection manager pointing to the .asdatabase file you wish to deploy. Note that this can be found in the bin directory of you OLAP database project once you have clicked the "Build" button in Visual Studio TargetOlapServerCS is an Analysis Services connection manager which identifies both the deployment server and the target database name. SourceDataMart is an OLEDB connection manager pointing to the data mart which is to act as the source of data for your cube. This will be used to replace the connection string found in your .asdatabase file Once you have configured the connection managers, the sample should run and deploy your OLAP database in a few seconds. Of course, in a production environment, these connection managers would be associated with package configurations or set at runtime. When you run the sample, you should see that the script logs its activity to the output screen (see screenshot above). If you configure logging for the package, then these messages will also appear in your SSIS logging. Sample Code Walkthrough Next let's walk through the code. The first step is to parse the connection string provided by the TargetOlapServerCS connection manager and obtain the name of both the target OLAP server and also the name of the OLAP database. Note that the target database does not have to exist to be referenced in an AS connection manager, so I am using this as a convenient way to define both properties. We now connect to the server and check for the existence of the OLAP database. If it exists, we drop the database so we can re-deploy. svr.Connect(olapServerName); if (svr.Connected) { // Drop the OLAP database if it already exists Database db = svr.Databases.FindByName(olapDatabaseName); if (db != null) { db.Drop(); } // rest of script } Next we start building the XMLA command that will actually perform the deployment. Basically this is a small chuck of XML which we need to wrap around the large .asdatabase file generated by the Visual Studio build process. // Start generating the main part of the XMLA command XmlDocument xmlaCommand = new XmlDocument(); xmlaCommand.LoadXml(string.Format("<Batch Transaction='false' xmlns='http://schemas.microsoft.com/analysisservices/2003/engine'><Alter AllowCreate='true' ObjectExpansion='ExpandFull'><Object><DatabaseID>{0}</DatabaseID></Object><ObjectDefinition/></Alter></Batch>", olapDatabaseName));  Next we need to merge two XML files which we can do by simply using setting the InnerXml property of the ObjectDefinition node as follows: // load OLAP Database definition from .asdatabase file identified by connection manager XmlDocument olapCubeDef = new XmlDocument(); olapCubeDef.Load(Dts.Connections["AsDatabaseDefinitionFile"].ConnectionString); // merge the two XML files by obtain a reference to the ObjectDefinition node oaRootNode.InnerXml = olapCubeDef.InnerXml;   One hurdle I had to overcome was removing detritus from the .asdabase file left by the Visual Studio build. Through an iterative process, I found I needed to remove several nodes as they caused the deployment to fail. The XMLA error message read "Cannot set read-only node: CreatedTimestamp" or similar. In comparing the XMLA generated with by the Deployment Wizard with that generated by my code, these read-only nodes were missing, so clearly I just needed to strip them out. This was easily achieved using XPath to find the relevant XML nodes, of which I show one example below: foreach (XmlNode node in rootNode.SelectNodes("//ns1:CreatedTimestamp", nsManager)) { node.ParentNode.RemoveChild(node); } Now we need to change the database name in both the ID and Name nodes using code such as: XmlNode databaseID = xmlaCommand.SelectSingleNode("//ns1:Database/ns1:ID", nsManager); if (databaseID != null) databaseID.InnerText = olapDatabaseName; Finally we need to change the connection string to point at the relevant data mart. Again this is easily achieved using XPath to search for the relevant nodes and then replace the content of the node with the new name or connection string. XmlNode connectionStringNode = xmlaCommand.SelectSingleNode("//ns1:DataSources/ns1:DataSource/ns1:ConnectionString", nsManager); if (connectionStringNode != null) { connectionStringNode.InnerText = Dts.Connections["SourceDataMart"].ConnectionString; } Finally we need to perform the deployment using the Execute XMLA command and check the returned XmlaResultCollection for errors before setting the Dts.TaskResult. XmlaResultCollection oResults = svr.Execute(xmlaCommand.InnerXml);  // check for errors during deployment foreach (Microsoft.AnalysisServices.XmlaResult oResult in oResults) { foreach (Microsoft.AnalysisServices.XmlaMessage oMessage in oResult.Messages) { if ((oMessage.GetType().Name == "XmlaError")) { FireError(oMessage.Description); HadError = true; } } } If you are not familiar with XML programming, all this may all seem a bit daunting, but perceiver as the sample code is pretty short. If you would like the script to process the OLAP database, simply uncomment the lines in the vicinity of Process method. Of course, you can extend the script to perform your own custom processing and to even synchronize the database to a front-end server. Personally, I like to keep the deployment and processing separate as the code can become overly complex for support staff.If you want to know more, come see my session at the forthcoming SQLBits conference.

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  • Latest Security Inside Out Newsletter Now Available

    - by Troy Kitch
    The September/October edition of the Security Inside Out Newsletter is now available. Learn about Oracle OpenWorld database security sessions, hands on labs, and demos you'll want to attend, as well as frequently asked question about Label-Based Access Controls in Oracle Database 11g. Subscriber here for the bi-monthly newsletter.  ...and if you haven't already done so, join Oracle Database on these social networks: Twitter Facebook LinkedIn Google+ 

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  • Microsoft Business Intelligence Seminar 2011

    - by DavidWimbush
    I was lucky enough to attend the maiden presentation of this at Microsoft Reading yesterday. It was pretty gripping stuff not only because of what was said but also because of what could only be hinted at. Here's what I took away from the day. (Disclaimer: I'm not a BI guru, just a reasonably experienced BI developer, so I may have misunderstood or misinterpreted a few things. Particularly when so much of the talk was about the vision and subtle hints of what is coming. Please comment if you think I've got anything wrong. I'm also not going to even try to cover Master Data Services as I struggled to imagine how you would actually use it.) I was a bit worried when I learned that the whole day was going to be presented by one guy but Rafal Lukawiecki is a very engaging speaker. He's going to be presenting this about 20 times around the world over the coming months. If you get a chance to hear him speak, I say go for it. No doubt some of the hints will become clearer as Denali gets closer to RTM. Firstly, things are definitely happening in the SQL Server Reporting and BI world. Traditionally IT would build a data warehouse, then cubes on top of that, and then publish them in a structured and controlled way. But, just as with many IT projects in general, by the time it's finished the business has moved on and the system no longer meets their requirements. This not sustainable and something more agile is needed but there has to be some control. Apparently we're going to be hearing the catchphrase 'Balancing agility with control' a lot. More users want more access to more data. Can they define what they want? Of course not, but they'll recognise it when they see it. It's estimated that only 28% of potential BI users have meaningful access to the data they need, so there is a real pent-up demand. The answer looks like: give them some self-service tools so they can experiment and see what works, and then IT can help to support the results. It's estimated that 32% of Excel users are comfortable with its analysis tools such as pivot tables. It's the power user's preferred tool. Why fight it? That's why PowerPivot is an Excel add-in and that's why they released a Data Mining add-in for it as well. It does appear that the strategy is going to be to use Reporting Services (in SharePoint mode), PowerPivot, and possibly something new (smiles and hints but no details) to create reports and explore data. Everything will be published and managed in SharePoint which gives users the ability to mash-up, share and socialise what they've found out. SharePoint also gives IT tools to understand what people are looking at and where to concentrate effort. If PowerPivot report X becomes widely used, it's time to check that it shows what they think it does and perhaps get it a bit more under central control. There was more SharePoint detail that went slightly over my head regarding where Excel Services and Excel Web Application fit in, the differences between them, and the suggestion that it is likely they will one day become one (but not in the immediate future). That basic pattern is set to be expanded upon by further exploiting Vertipaq (the columnar indexing engine that enables PowerPivot to store and process a lot of data fast and in a small memory footprint) to provide scalability 'from the desktop to the data centre', and some yet to be detailed advances in 'frictionless deployment' (part of which is about making the difference between local and the cloud pretty much irrelevant). Excel looks like becoming Microsoft's primary BI client. It already has: the ability to consume cubes strong visualisation tools slicers (which are part of Excel not PowerPivot) a data mining add-in PowerPivot A major hurdle for self-service BI is presenting the data in a consumable format. You can't just give users PowerPivot and a server with a copy of the OLTP database(s). Building cubes is labour intensive and doesn't always give the user what they need. This is where the BI Semantic Model (BISM) comes in. I gather it's a layer of metadata you define that can combine multiple data sources (and types of data source) into a clear 'interface' that users can work with. It comes with a new query language called DAX. SSAS cubes are unlikely to go away overnight because, with their pre-calculated results, they are still the most efficient way to work with really big data sets. A few other random titbits that came up: Reporting Services is going to get some good new stuff in Denali. Keep an eye on www.projectbotticelli.com for the slides. You can also view last year's seminar sessions which covered a lot of the same ground as far as the overall strategy is concerned. They plan to add more material as Denali's features are publicly exposed. Check out the PASS keynote address for a showing of Yahoo's SQL BI servers. Apparently they wheeled the rack out on stage still plugged in and running! Check out the Excel 2010 Data Mining Add-Ins. 32 bit only at present but 64 bit is on the way. There are lots of data sets, many of them free, at the Windows Azure Marketplace Data Market (where you can also get ESRI shape files). If you haven't already seen it, have a look at the Silverlight Pivot Viewer (http://weblogs.asp.net/scottgu/archive/2010/06/29/silverlight-pivotviewer-now-available.aspx). The Bing Maps Data Connector is worth a look if you're into spatial stuff (http://www.bing.com/community/site_blogs/b/maps/archive/2010/07/13/data-connector-sql-server-2008-spatial-amp-bing-maps.aspx).  

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  • Digg Moves From MySQL to NoSQL

    <b>Datamation:</b> "Social networking and voting site Digg is rewriting its underlying software infrastructure in an effort to improve performance and scalability. Part of that effort involves moving away from the MySQL database that has helped to power Digg since its creation."

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  • Six Unusual Blogs I Like

    - by Bill Graziano
    I subscribe to and read over 100 SQL Server blogs every day.  I link to posts that I think are interesting.  I also read a fair number of non-SQL Server blogs.  Here are a few that I think are interesting. danah boyd. She is a researcher with Microsoft and writes about privacy, social media and teenagers.  I discovered her blog while looking for strategies to keep my personal and professional life separate.  (I haven’t found a good solution to that yet.)  Her stories of how teenagers use Facebook and other social media tools are fascinating. Clayton’s Web Snacks.  Steve Clayton works at Microsoft and has a variety of blogs out there.  This one focuses on … hmmm.  His latest posts are on graffiti, infographics, paper tweets, cartoons and slow motion videos.  It’s mostly visual and you never really know what you’ll get.  It’s always interesting though and I like what he posts.  It’s good creative stuff. Seth Godin.  Seth writes about Marketing.  I read him for motivation to get off my butt and get things done.  He’s a great motivator who encourages you to think big.  And do something! Ask the Pilot.  Patrick Smith is a commercial airline pilot writing about the airline industry.  He’s a great debunker of myths (no they don’t reduce oxygen in the cabin to keep you docile).  My favorite topics include the TSA, flying myths, airport reviews and flight delays. My old favorite flight blog used to be enplaned.  No one knew who wrote it.  It focused on the economics of the airline industry.  It was fascinating stuff.  One day it was gone.  The entire blog was deleted.  Someone tracked down some partial archives and put them online. The Agent’s Journal.  Jack Bechta is an NFL agent.  He writes about the business side of the NFL, the draft and free agency.  Lately he’s been writing about the potential lockout.  He has a distinct lack of hype which I find very refreshing.  xkcd.  I call this the comic for smart people.  A little math, some IT and internet privacy thrown in all make an unusual comic. Funny and intelligent.

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  • links for 2011-02-16

    - by Bob Rhubart
    On the Software Architect Trail Software architect is the #1 job, according to a 2010 CNN-Money poll. In this article in Oracle Magazine, several members of the OTN architect community talk about the career paths that led them to this lucrative role.  (tags: oracle oraclemagazine softwarearchitect) Oracle Technology Network Architect Day: Denver Registration opens soon for this event to be held in Denver on March 23, 2011.  (tags: oracle otn entarch) How the Internet Gets Inside Us : The New Yorker "It isn’t just that we’ve lived one technological revolution among many; it’s that our technological revolution is the big social revolution that we live with." - Adam Gopnik (tags: internet progress technology innovation) The Insider Threat: Understand and Mitigate Your Risks: CSO Webcast February 23, 2011 at 1:00 PM EST/ 10:00 AM PST .  Speakers: Randy Trzeciak, lead for the CERT Insider Threat research team, and  Roxana Bradescu, Director of Database Security at Oracle. (tags: oracle CERT security) The Tom Kyte Blog: An Interesting Read... Tom looks at "an internet security firm brought down by not following the most *basic* of security principals." (tags: security oracle) Jason Williamson: Oracle as a Service in the Cloud "It is not trivial to migrate large amounts of pre-relational or 'devolved' relational data. To do this, we again must revert back to a tight roadmap to migration and leverage the growing tools and services that we have." - Jason Williamson (tags: oracle cloud soa) Edwin Biemond: Java / Oracle SOA blog: Building an asynchronous web service with JAX-WS "Building an asynchronous web service can be complex especially when you are used to synchronous Web services where you can wait for the response in your favorite tool." - Oracle ACE Edwin Biemond (tags: oracle oracleace java soa) Shared Database Servers (The SaaS Report) "Outside the virtualization world, there are capabilities of Oracle Database which can be used to prevent resource contention and guarantee SLA." - Shivanshu Upadhyay (tags: oracle database cloud SaaS) White Paper: Experiencing the New Social Enterprise "Increasingly organizations recognize the mandate to create a modern user experience that transforms existing business processes and increases business efficiency and agility." (tags: e20 enterprise2.0 socialcomputing oracle) Clusterware 11gR2 - Setting up an Active/Passive failover configuration Gilles Haro illustrates the steps necessary to achieve "a fully operational 11gR2 database protected by automatic failover capabilities." (tags: oracle clusterware) Oracle ERP: How to overcome local hurdles in a global implementation "The corporate world becomes a global village as many companies expand their business and offices around different countries and even continents. And this number keeps increasing. This globalization raises interesting questions..." - Jan Verhallen (tags: oracle capgemini entarch erp) Webcast: Successful Strategies for Optimizing Your Data Warehouse. March 3. 10 a.m. PT/1 p.m. ET Thursday, March 3, 2011. 10 a.m. PT/1 p.m. ET. Speakers: Mala Narasimharajan (Senior Product Marketing Manager, Oracle Data Integration) and Denis Gray (Principal Product Manager, Oracle Data Integration) (tags: oracle dataintegration datawarehousing)

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  • People, Process & Engagement: WebCenter Partner Keste

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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  • I am looking for an graduation project idea for bacelor of computer engineering [closed]

    - by project idea
    I am interested in computer graphics and I have developed many hobby projects, mostly 2D and 3D games/scenes in directX and openGL, But for a grad project, proffesors wont allow games. I browsed many similar questions here and I am convinced project should be something I am really interested in as I will give considerable time to it. But apart from games I am not able to decide on the topic. I am also open to ideas on social apps and android.

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  • Post SQLBits VI

    - by MartinBell
    It was funny waking up on a Saturday morning and SQLBits being over and not having to rush off to the venue. Don’t forget to fill in your feedback for the sessions at www.sqlbits.com/sessionfeedback and the whole conference at www.sqlbits.com/conferencefeedback , and get put into the draw for an Xbox. We’ve had lots of complements from lots of people and also some very positive tweets. It was great to see so many people stopping on for the social event at the end of the conference. In the final count...(read more)

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  • Oracle's Web 2.0 Strategy for CRM

    Mark Woollen,Vice President, CRM Product Strategy tells listeners how Oracle's Social CRM Applications harness the latest Web 2.0 technology to create highly intuitive and focused applications for sales users today.

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  • ArchBeat Link-o-Rama Top 10 for November 1, 2012

    - by Bob Rhubart
    Hurricane Sandy Edition Power outages in the Cleveland area made it impossible to publish posts on Tuesday and Wednesday. In my neighborhood most are still without power. The sound of howling winds that dominated on Monday and Tuesday has been replaced by the sound of of portable generators. My internet connection was restored only after AT&T U-Verse crewmen hooked up a portable generator to power the relay station up the street. Bear in mind that Cleveland is 500 miles from the Atlantic coast. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over... And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Eating our own dog food – Oracle’s internal deployment of Oracle IDM Oracle Fusion Middleware A-Team member Brian Eidelman recommends the recent podcast on Oracle’s internal deployment of Oracle OAM and OID. "This was a big project that involved migrating a bunch of critical, high volume applications to leverage OAM and OID," says Eidelman. "So I suggest you tune in to see and hear more about how we deploy our own software." Thought for the Day "Anyone who says they're not afraid at the time of a hurricane is either a fool or a liar, or a little bit of both." — Anderson Cooper Source: BrainyQuote

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  • Report: The Ambitious Future of KDE4

    KDE is currently moving in three directions: adding functionality, extending the concept of the social desktop, and the introduction of KDE on to every possible hardware platform. Bruce Byfield learns where KDE is going from lead KDE developer Aaron Seigo.

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  • Is Your Website Content Really KING?

    I believe that consistently posting quality original content on your website, on forums, on article submission sites, and so on is absolutely critical to your marketing and SEO strategies. As search engines revamp their algorithms to emphasize relevancy, and as prospects become more computer and Internet savvy, content lays the foundation for every other strategy - from SEO to PPC to social media marketing.

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  • Display comments from a Facebook page link on my site's post page

    - by kindofabigdeal
    I am not sure if this is doable, but whenever I post a bit of news on my site, I will post a link on my Facebook fan page. Lately, I've noticed the whole discussion is happening on Facebook, with comments there being way bigger in numbers than on my page. I notice FB has a Social Comments plugin. I was wondering if there was a way to embed comments from my Facebook fan page for a specific link with that plugin or any way otherwise?

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  • Google Web Fonts v2 propose de nouvelles polices de caractères facilement intégrables dans les sites Web

    Google Web Fonts v2 propose de nouvelles polices de caractères Facilement intégrables dans les sites Web Après la présentation de son nouveau réseau social Google +, et la mise à jour de l'interface utilisateur de son moteur de recherche, Google a procédé à une mise a jour de son API Google Fonts et du répertoire de polices Web Google Web Fonts. Disponible désormais en version finale, Google Web Fonts v2 intègre de nouvelles polices de caractères Web ainsi qu'une nouvelle interface permettant de visualiser rapidement les rendus sur des phrases. Par...

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  • .NET licenses and project worths millions

    - by Ivan Tanasijevic
    I have a question about. NET licenses. I heard that in the case when project becomes worth millions, Microsoft have rights on great percent of this amount. If this is true, then how are things with social network which is built with ASP.NET MVC. Is this the same situation as in the case of the profit coming from selling software, because in this situation profit comes from marketing not from direct selling software.

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