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  • How to log the raw SQL from Oracle occi C++ api?

    - by savanna
    One of our customers is complaining our application is not working. Their reasoning is that our sql function call to their Oracle database is not getting the "expected" result. Sometime, it should failed but our application get success from their database. It's really frustrating because it's their database and we cannot do any test on it. We are using the C++ Oracle OCCI API. Is there anyway we can log the raw sql from our end? That will be very helpful and we can ship the script to them and let them debug in their system to figure out the problem. Thanks in advance.

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  • BI and EPM Landscape

    - by frank.buytendijk
    Most of my blog entries are not about Oracle products, and most of the latest entries are about topics such as IT strategy and enterprise architecture. However, given my background at Gartner, and at Hyperion, I still keep a close eye on what's happening in BI and EPM. One important reason is that I believe there is significant competitive value for organizations getting BI and EPM right. Davenport and Harris wrote a great book called "Competing on Analytics", in which they explain this in a very engaging and convincing way. At Oracle we have defined the concept of "management excellence" that outlines what organizations have to do to keep or create a competitive edge. It's not only in the business processes, but also in the management processes. Recently, Gartner published its 2009 market shares report for BI, Analytics, and Performance Management. Gartner identifies the same three segments that Oracle does: (1) CPM Suites (Oracle refers not to Corporate Performance Management, but Enterprise Performance Management), (2) BI Platform, and (3) Analytic Applications & Performance Management. According to Gartner, Oracle's share is increasing with revenue growing by more than 5%. Oracle currently holds the #2 market share position in the overall BI Software space based on total BI software revenue. Source: Gartner Dataquest Market Share: Business Intelligence, Analytics and Performance Management Software, Worldwide, 2009; Dan Sommer and Bhavish Sood; Apr 2010 Gartner has ranked Oracle as #1 in the CPM Suites worldwide sub-segment based on total BI software revenue, and Oracle is gaining share with revenue growing by more than 6% in 2009. Source: Gartner Dataquest Market Share: Business Intelligence, Analytics and Performance Management Software, Worldwide, 2009; Dan Sommer and Bhavish Sood; Apr 2010 The Analytic Applications & Performance Management subsegment is more fragmented. It has for instance a very large "Other Vendors" category. The largest player traditionally is SAS. Analytic Applications are often meant for very specific analytic needs in very specific industry sectors. According to Gartner, from the large vendors, again Oracle is the one who is gaining the most share - with total BI software revenue growth close to 15% in 2009. Source: Gartner Dataquest Market Share: Business Intelligence, Analytics and Performance Management Software, Worldwide, 2009; Dan Sommer and Bhavish Sood; Apr 2010 I believe this shows Oracle's integration strategy is working. In fact, integration actually is the innovation. BI and EPM have been silo technology platforms and application suites way too long. Management and measuring performance should be very closely linked to strategy execution, which is the domain of other business application areas such as CRM, ERP, and Supply Chain. BI and EPM are not about "making better decisions" anymore, but are part of a tangible action framework. Furthermore, organizations are getting more serious about ecosystem thinking. They do not evaluate single tools anymore for different application areas, but buy into a complete ecosystem of hardware, software and services. The best ecosystem is the one that offers the most options, in environments where the uncertainty is high and investments are hard to reverse. The key to successfully managing such an environment is middleware, and BI and EPM become increasingly middleware intensive. In fact, given the horizontal nature of BI and EPM, sitting on top of all business functions and applications, you could call them "upperware". Many are active in the BI and EPM space. Big players can offer a lot, but there are always many areas that are covered by specialty vendors. Oracle openly embraces those technologies within the ecosystem as well. Complete, open and integrated still accurately describes the Oracle product strategy. frank

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  • Markus Zirn, "Big Data with CEP and SOA" @ SOA, Cloud &amp; Service Technology Symposium 2012

    - by JuergenKress
    ORACLE PROMOTIONAL DISCOUNT FOR EXCLUSIVE ORACLE DISCOUNT, ENTER PROMO CODE: DJMXZ370 Early-Bird Registration is Now Open with Special Pricing! Register before July 1, 2012 to qualify for discounts. Visit the Registration page for details. The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops - all dedicated to empowering IT professionals to realize modern service technologies and practices in the real world. Click here for a two-page printable conference overview (PDF). Big Data with CEP and SOA - September 25, 2012 - 14:15 Speaker: Markus Zirn, Oracle and Baz Kuthi, Avocent The "Big Data" trend is driving new kinds of IT projects that process machine-generated data. Such projects store and mine using Hadoop/ Map Reduce, but they also analyze streaming data via event-driven patterns, which can be called "Fast Data" complementary to "Big Data". This session highlights how "Big Data" and "Fast Data" design patterns can be combined with SOA design principles into modern, event-driven architectures. We will describe specific architectures that combines CEP, Distributed Caching, Event-driven Network, SOA Composites, Application Development Framework, as well as Hadoop. Architecture patterns include pre-processing and filtering event streams as close as possible to the event source, in memory master data for event pattern matching, event-driven user interfaces as well as distributed event processing. Focus is on how "Fast Data" requirements are elegantly integrated into a traditional SOA architecture. Markus Zirn is Vice President of Product Management covering Oracle SOA Suite, SOA Governance, Application Integration Architecture, BPM, BPM Solutions, Complex Event Processing and UPK, an end user learning solution. He is the author of “The BPEL Cookbook” (rated best book on Services Oriented Architecture in 2007) as well as “Fusion Middleware Patterns”. Previously, he was a management consultant with Booz Allen & Hamilton’s High Tech practice in Duesseldorf as well as San Francisco and Vice President of Product Marketing at QUIQ. Mr. Zirn holds a Masters of Electrical Engineering from the University of Karlsruhe and is an alumnus of the Tripartite program, a joint European degree from the University of Karlsruhe, Germany, the University of Southampton, UK, and ESIEE, France. KEYNOTES & SPEAKERS More than 80 international subject matter experts will be speaking at the Symposium. Below are confirmed keynotes and speakers so far. Over 50% of the agenda has not yet been finalized. Many more speakers to come. View the partial program calendars on the Conference Agenda page. CONFERENCE THEMES & TRACKS Cloud Computing Architecture & Patterns New SOA & Service-Orientation Practices & Models Emerging Service Technology Innovation Service Modeling & Analysis Techniques Service Infrastructure & Virtualization Cloud-based Enterprise Architecture Business Planning for Cloud Computing Projects Real World Case Studies Semantic Web Technologies (with & without the Cloud) Governance Frameworks for SOA and/or Cloud Computing Projects Service Engineering & Service Programming Techniques Interactive Services & the Human Factor New REST & Web Services Tools & Techniques Oracle Specialized SOA & BPM Partners Oracle Specialized partners have proven their skills by certifications and customer references. To find a local Specialized partner please visit http://solutions.oracle.com SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Markus Zirn,SOA Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • ArchBeat Link-o-Rama Top 10 for September 9-15, 2012

    - by Bob Rhubart
    The Top 10 most-viewed items shared on the OTN ArchBeat Facebook page for the week of September 9-15, 2017. 15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. Attend OTN Architect Day – by Architects, for Architects – October 25 You won't need 3D glasses to take in these live presentations (8 sessions, two tracks) on Cloud computing, SOA, and engineered systems. And the ticket price is: Zero. Nothing. Absolutely free. Register now for Oracle Technology Network Architect Day in Los Angeles. Thursday October 25, 2012, 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles , 8555 Beverly Boulevard , Los Angeles, CA 90048. Cloud API and service designers, stop thinking small | Cloud Computing - InfoWorld "The focus must shift away from fine-grained APIs that provide some type of primitive service, such as pushing data to a block of storage or perhaps making a request to a cloud-rooted database," says InfoWorld's David Linthicum. "To go beyond primitives, you must understand how these services should be used in a much larger architectural context. In other words, you need to understand how businesses will employ these services to form real workplace solutions—inside and outside the enterprise." Adding a runtime picker to a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena shows how to create an Oracle WebCenter popup to allow users to "select items or do more complex things." Oracle IAM 11g R2 docs are now available "One of the great things about the new doc set is the inclusion of ePub files," says Fusion Middleware A-Team blogger Chris Johnson. "This means that if you have an iPad you can load up the doc library onto that and read the docs on the couch." Setting up a local Yum Server using the Exalogic ZFS Storage Appliance | Donald A concise technical post from the man named Donald. What's New in Oracle VM VirtualBox 4.2? | The Fat Bloke Sings "One of the trends we've seen is that as the average host platform becomes more powerful, our users are consistently running more and more vm's," says The Fat Bloke. "Some of our users have large libraries of vm's of various vintages, whilst others have groups of vm's that are run together as an assembly of the various tiers in a multi-tiered software solution, for example, a database tier, middleware tier, and front-ends." The new VirtualBox release, a year in the making, addresses the needs of these users, he explains. Configuring Oracle Business Intelligence 11g MDS XML Source Control Management with Git Version Control | Christian Screen Oracle ACE Christian Screen developed this tutorial for those interested in learning how to configure the Oracle Business Intelligence 11g (11.1.1.6) metadata repository for development using the new MDS XML source control management functionality. Identity and Access Management at Oracle Open World 2012 | Brian Eidelman Fusion Middleware A-Team blogger Brian Eideleman highlights three Oracle Openworld sessions that will put Identity and Access Management in the spotlight, and shares a link to the "Focus On: Identity Management" document, a comprehensive listing of Openworld activities also dealing with IM. Starting and stopping WebLogic automatically using Upstart | Chris Johnson "In Ubuntu, RedHat and Oracle Linux there's a new flavor of init called Upstart that all the kids are using," says Oracle Fusion Middleware A-Team member Chris Johnson. "It's the new hotness when it comes to making programs into daemons and wiring them to start and stop at appropriate times." Thought for the Day "The purpose of software engineering is to control complexity, not to create it." — Pamela Zave Source: SoftwareQuotes.com

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  • ArchBeat Link-o-Rama Top 10 for December 9-15, 2012

    - by Bob Rhubart
    You click, we listen. The following list reflects the Top 10 most popular items posted on the OTN ArchBeat Facefbook page for the week of December 9-15, 2012. DevOps Basics II: What is Listening on Open Ports and Files – WebLogic Essentials | Dr. Frank Munz "Can you easily find out which WebLogic servers are listening to which port numbers and addresses?" asks Dr. Frank Munz. The good doctor has an answer—and a tech tip. Using OBIEE against Transactional Schemas Part 4: Complex Dimensions | Stewart Bryson "Another important entity for reporting in the Customer Tracking application is the Contact entity," says Stewart Bryson. "At first glance, it might seem that we should simply build another dimension called Dim – Contact, and use analyses to combine our Customer and Contact dimensions along with our Activity fact table to analyze Customer and Contact behavior." SOA 11g Technology Adapters – ECID Propagation | Greg Mally "Many SOA Suite 11g deployments include the use of the technology adapters for various activities including integration with FTP, database, and files to name a few," says Oracle Fusion Middleware A-Team member Greg Mally. "Although the integrations with these adapters are easy and feature rich, there can be some challenges from the operations perspective." Greg's post focuses on technical tips for dealing with one of these challenges. Podcast: DevOps and Continuous Integration In Part 1 of a 3-part program, panelists Tim Hall (Senior Director of product management for Oracle Enterprise Repository and Oracle’s Application Integration Architecture), Robert Wunderlich (Principal Product Manager for Oracle’s Application Integration Architecture Foundation Pack) and Peter Belknap (Director of product management for Oracle SOA Integration) discuss why DevOps matters and how it changes development methodologies and organizational structure. Good To Know - Conflicting View Objects and Shared Entity | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis shares his thoughts -- and a sample application -- dealing with an "interesting ADF behavior" encountered over the weekend. Cloud Deployment Models | B. R. Clouse Looking out for the cloud newbies... "As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective," says B. R. Clouse. "This blog is a basic review of cloud deployment models, to help orient newcomers and neophytes." Service governance morphs into cloud API management | David Linthicum "When building and using clouds, the ability to manage APIs or services is the single most important item you can provide to ensure the success of the project," says David Linthicum. "But most organizations driving a cloud project for the first time have no experience handling a service-based architecture and don't see the need for API management until after deployment. By then, it's too late." Oracle Fusion Middleware Security: Password Policy in OAM 11g R2 | Rob Otto Rob Otto continues the Oracle Fusion Middleware A-Team "Oracle Access Manager Academy" series with a detailed look at OAM's ability to support "a subset of password management processes without the need to use Oracle Identity Manager and LDAP Sync." Understanding the JSF Lifecycle and ADF Optimized Lifecycle | Steven Davelaar Could you call that a surprise ending? Oracle WebCenter & ADF Architecture Team (A-Team) member learned a lot more than he expected while creating a UKOUG presentation entitled "What you need to know about JSF to be succesful with ADF." Expanding on requestaudit - Tracing who is doing what...and for how long | Kyle Hatlestad "One of the most helpful tracing sections in WebCenter Content (and one that is on by default) is the requestaudit tracing," says Oracle Fusion Middleware A-Team architect Kyle Hatlestad. Get up close and technical in his post. Thought for the Day "There is no code so big, twisted, or complex that maintenance can't make it worse." — Gerald Weinberg Source: SoftwareQuotes.com

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  • ?12c database ????Adaptive Execution Plans ????????

    - by Liu Maclean(???)
    12c R1 ????SQL??????- Adaptive Execution Plans ????????,???????optimizer ??????(runtime)???????????????, ????????????????????? SQL???????? ????????????, ?????????????????????????????????????????????????????????????adaptive plan ????????????????????????????????????,?????subplan???????????????????? ??????, ???????? ???????????????,?????????, ?????? ???????????????”???”????, ???????????????????buffer ???????  ????????????,?????,??????????????????? ???optimizer ?????????????????????????,?????????????????????????????????????????plan???? ??12C?????????????, ???????????????????,?????? ???????????? ????????????2???: Dynamic Plans????: ???????????????????????;??????,???optimizer??????????subplans??????????????, ???????????????????,?????????????? Reoptimization????: ?Dynamic Plans????,Reoptimization??????????????????????Reoptimization??,?????????????????????????,??reoptimization????? OPTIMIZER_ADAPTIVE_REPORTING_ONLY ???? report-only????????????????TRUE,?????????report-only????,???????????????,??????????????? Dynamic Plans ??????????????,????????????????????????, ?????????????,???????????,????????????????????????????????????????? ?????????????final plan??????????????default plan, ??final plan?default plan???????,????????????? subplan ???????????????,???????????????????????? ??????,???????statistics collector ?buffer???????????statistics collector?????????????????,???????????????????????????? ?????????????????????????????????????????,??????????,?????????????? ???????????,???????buffer???? ???????????????,?????????????????????????????,??????buffer,??????final plan? ????????,???????????????????????,????????????????? ?V$SQL??????IS_RESOLVED_DYNAMIC_PLAN??????????final plan???default plan? ??????dynamic plan ???????SQL PLAN directives?????? declare cursor PLAN_DIRECTIVE_IDS is select directive_id from DBA_SQL_PLAN_DIRECTIVES; begin for z in PLAN_DIRECTIVE_IDS loop DBMS_SPD.DROP_SQL_PLAN_DIRECTIVE(z.directive_id); end loop; end; / explain plan for select /*MALCEAN*/ product_name from oe.order_items o, oe.product_information p where o.unit_price=15 and quantity>1 and p.product_id=o.product_id; select * from table(dbms_xplan.display()); Plan hash value: 1255158658 www.askmaclean.com ------------------------------------------------------------------------------------------------------- | Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time | ------------------------------------------------------------------------------------------------------- | 0 | SELECT STATEMENT | | 4 | 128 | 7 (0)| 00:00:01 | | 1 | NESTED LOOPS | | | | | | | 2 | NESTED LOOPS | | 4 | 128 | 7 (0)| 00:00:01 | |* 3 | TABLE ACCESS FULL | ORDER_ITEMS | 4 | 48 | 3 (0)| 00:00:01 | |* 4 | INDEX UNIQUE SCAN | PRODUCT_INFORMATION_PK | 1 | | 0 (0)| 00:00:01 | | 5 | TABLE ACCESS BY INDEX ROWID| PRODUCT_INFORMATION | 1 | 20 | 1 (0)| 00:00:01 | ------------------------------------------------------------------------------------------------------- Predicate Information (identified by operation id): --------------------------------------------------- 3 - filter("O"."UNIT_PRICE"=15 AND "QUANTITY">1) 4 - access("P"."PRODUCT_ID"="O"."PRODUCT_ID") alter session set events '10053 trace name context forever,level 1'; OR alter session set events 'trace[SQL_Plan_Directive] disk highest'; select /*MALCEAN*/ product_name from oe.order_items o, oe.product_information p where o.unit_price=15 and quantity>1 and p.product_id=o.product_id; ---------------------------------------------------------------+-----------------------------------+ | Id | Operation | Name | Rows | Bytes | Cost | Time | ---------------------------------------------------------------+-----------------------------------+ | 0 | SELECT STATEMENT | | | | 7 | | | 1 | HASH JOIN | | 4 | 128 | 7 | 00:00:01 | | 2 | NESTED LOOPS | | | | | | | 3 | NESTED LOOPS | | 4 | 128 | 7 | 00:00:01 | | 4 | STATISTICS COLLECTOR | | | | | | | 5 | TABLE ACCESS FULL | ORDER_ITEMS | 4 | 48 | 3 | 00:00:01 | | 6 | INDEX UNIQUE SCAN | PRODUCT_INFORMATION_PK| 1 | | 0 | | | 7 | TABLE ACCESS BY INDEX ROWID | PRODUCT_INFORMATION | 1 | 20 | 1 | 00:00:01 | | 8 | TABLE ACCESS FULL | PRODUCT_INFORMATION | 1 | 20 | 1 | 00:00:01 | ---------------------------------------------------------------+-----------------------------------+ Predicate Information: ---------------------- 1 - access("P"."PRODUCT_ID"="O"."PRODUCT_ID") 5 - filter(("O"."UNIT_PRICE"=15 AND "QUANTITY">1)) 6 - access("P"."PRODUCT_ID"="O"."PRODUCT_ID") ===================================== SPD: BEGIN context at statement level ===================================== Stmt: ******* UNPARSED QUERY IS ******* SELECT /*+ OPT_ESTIMATE (@"SEL$1" JOIN ("P"@"SEL$1" "O"@"SEL$1") ROWS=13.000000 ) OPT_ESTIMATE (@"SEL$1" TABLE "O"@"SEL$1" ROWS=13.000000 ) */ "P"."PRODUCT_NAME" "PRODUCT_NAME" FROM "OE"."ORDER_ITEMS" "O","OE"."PRODUCT_INFORMATION" "P" WHERE "O"."UNIT_PRICE"=15 AND "O"."QUANTITY">1 AND "P"."PRODUCT_ID"="O"."PRODUCT_ID" Objects referenced in the statement PRODUCT_INFORMATION[P] 92194, type = 1 ORDER_ITEMS[O] 92197, type = 1 Objects in the hash table Hash table Object 92197, type = 1, ownerid = 6573730143572393221: No Dynamic Sampling Directives for the object Hash table Object 92194, type = 1, ownerid = 17822962561575639002: No Dynamic Sampling Directives for the object Return code in qosdInitDirCtx: ENBLD =================================== SPD: END context at statement level =================================== ======================================= SPD: BEGIN context at query block level ======================================= Query Block SEL$1 (#0) Return code in qosdSetupDirCtx4QB: NOCTX ===================================== SPD: END context at query block level ===================================== SPD: Return code in qosdDSDirSetup: NOCTX, estType = TABLE SPD: Generating finding id: type = 1, reason = 1, objcnt = 1, obItr = 0, objid = 92197, objtyp = 1, vecsize = 6, colvec = [4, 5, ], fid = 2896834833840853267 SPD: Inserted felem, fid=2896834833840853267, ftype = 1, freason = 1, dtype = 0, dstate = 0, dflag = 0, ver = YES, keep = YES SPD: qosdCreateFindingSingTab retCode = CREATED, fid = 2896834833840853267 SPD: qosdCreateDirCmp retCode = CREATED, fid = 2896834833840853267 SPD: Return code in qosdDSDirSetup: NOCTX, estType = TABLE SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = JOIN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SKIP_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = JOIN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_SCAN SPD: Return code in qosdDSDirSetup: NOCTX, estType = INDEX_FILTER SPD: Generating finding id: type = 1, reason = 1, objcnt = 1, obItr = 0, objid = 92197, objtyp = 1, vecsize = 6, colvec = [4, 5, ], fid = 2896834833840853267 SPD: Modified felem, fid=2896834833840853267, ftype = 1, freason = 1, dtype = 0, dstate = 0, dflag = 0, ver = YES, keep = YES SPD: Generating finding id: type = 1, reason = 1, objcnt = 1, obItr = 0, objid = 92194, objtyp = 1, vecsize = 2, colvec = [1, ], fid = 5618517328604016300 SPD: Modified felem, fid=5618517328604016300, ftype = 1, freason = 1, dtype = 0, dstate = 0, dflag = 0, ver = NO, keep = NO SPD: Generating finding id: type = 1, reason = 1, objcnt = 1, obItr = 0, objid = 92194, objtyp = 1, vecsize = 2, colvec = [1, ], fid = 1142802697078608149 SPD: Modified felem, fid=1142802697078608149, ftype = 1, freason = 1, dtype = 0, dstate = 0, dflag = 0, ver = NO, keep = NO SPD: Generating finding id: type = 1, reason = 2, objcnt = 2, obItr = 0, objid = 92194, objtyp = 1, vecsize = 0, obItr = 1, objid = 92197, objtyp = 1, vecsize = 0, fid = 1437680122701058051 SPD: Modified felem, fid=1437680122701058051, ftype = 1, freason = 2, dtype = 0, dstate = 0, dflag = 0, ver = NO, keep = NO select * from table(dbms_xplan.display_cursor(format=>'report')) ; ????report????adaptive plan Adaptive plan: ------------- This cursor has an adaptive plan, but adaptive plans are enabled for reporting mode only.  The plan that would be executed if adaptive plans were enabled is displayed below. ------------------------------------------------------------------------------------------ | Id  | Operation          | Name                | Rows  | Bytes | Cost (%CPU)| Time     | ------------------------------------------------------------------------------------------ |   0 | SELECT STATEMENT   |                     |       |       |     7 (100)|          | |*  1 |  HASH JOIN         |                     |     4 |   128 |     7   (0)| 00:00:01 | |*  2 |   TABLE ACCESS FULL| ORDER_ITEMS         |     4 |    48 |     3   (0)| 00:00:01 | |   3 |   TABLE ACCESS FULL| PRODUCT_INFORMATION |     1 |    20 |     1   (0)| 00:00:01 | ------------------------------------------------------------------------------------------ SQL> select SQL_ID,IS_RESOLVED_DYNAMIC_PLAN,sql_text from v$SQL WHERE SQL_TEXT like '%MALCEAN%' and sql_text not like '%like%'; SQL_ID IS -------------------------- -- SQL_TEXT -------------------------------------------------------------------------------- 6ydj1bn1bng17 Y select /*MALCEAN*/ product_name from oe.order_items o, oe.product_information p where o.unit_price=15 and quantity>1 and p.product_id=o.product_id ???? explain plan for ????default plan, ??????optimizer???final plan,??V$SQL.IS_RESOLVED_DYNAMIC_PLAN???Y,????????????? DBA_SQL_PLAN_DIRECTIVES?????????????SQL PLAN DIRECTIVES, ???12c? ???MMON?????DML ???column usage??????????,????SMON??? MMON????SGA??PLAN DIRECTIVES??? ?????DBMS_SPD.flush_sql_plan_directive???? select directive_id,type,reason from DBA_SQL_PLAN_DIRECTIVES / DIRECTIVE_ID TYPE REASON ----------------------------------- -------------------------------- ----------------------------- 10321283028317893030 DYNAMIC_SAMPLING JOIN CARDINALITY MISESTIMATE 4757086536465754886 DYNAMIC_SAMPLING JOIN CARDINALITY MISESTIMATE 16085268038103121260 DYNAMIC_SAMPLING JOIN CARDINALITY MISESTIMATE SQL> set pages 9999 SQL> set lines 300 SQL> col state format a5 SQL> col subobject_name format a11 SQL> col col_name format a11 SQL> col object_name format a13 SQL> select d.directive_id, o.object_type, o.object_name, o.subobject_name col_name, d.type, d.state, d.reason 2 from dba_sql_plan_directives d, dba_sql_plan_dir_objects o 3 where d.DIRECTIVE_ID=o.DIRECTIVE_ID 4 and o.object_name in ('ORDER_ITEMS') 5 order by d.directive_id; DIRECTIVE_ID OBJECT_TYPE OBJECT_NAME COL_NAME TYPE STATE REASON ------------ ------------ ------------- ----------- -------------------------------- ----- ------------------------------------- --- 1.8156E+19 COLUMN ORDER_ITEMS UNIT_PRICE DYNAMIC_SAMPLING NEW SINGLE TABLE CARDINALITY MISESTIMATE 1.8156E+19 TABLE ORDER_ITEMS DYNAMIC_SAMPLING NEW SINGLE TABLE CARDINALITY MISESTIMATE 1.8156E+19 COLUMN ORDER_ITEMS QUANTITY DYNAMIC_SAMPLING NEW SINGLE TABLE CARDINALITY MISESTIMATE DBA_SQL_PLAN_DIRECTIVES????? _BASE_OPT_DIRECTIVE ? _BASE_OPT_FINDING SELECT d.dir_own#, d.dir_id, d.f_id, decode(type, 1, 'DYNAMIC_SAMPLING', 'UNKNOWN'), decode(state, 1, 'NEW', 2, 'MISSING_STATS', 3, 'HAS_STATS', 4, 'CANDIDATE', 5, 'PERMANENT', 6, 'DISABLED', 'UNKNOWN'), decode(bitand(flags, 1), 1, 'YES', 'NO'), cast(d.created as timestamp), cast(d.last_modified as timestamp), -- Please see QOSD_DAYS_TO_UPDATE and QOSD_PLUS_SECONDS for more details -- about 6.5 cast(d.last_used as timestamp) - NUMTODSINTERVAL(6.5, 'day') FROM sys.opt_directive$ d ??dbms_spd??? SQL PLAN DIRECTIVES, SQL PLAN DIRECTIVES???retention ???53?: Package: DBMS_SPD This package provides subprograms for managing Sql Plan Directives(SPD). SPD are objects generated automatically by Oracle server. For example, if server detects that the single table cardinality estimated by optimizer is off from the actual number of rows returned when accessing the table, it will automatically create a directive to do dynamic sampling for the table. When any Sql statement referencing the table is compiled, optimizer will perform dynamic sampling for the table to get more accurate estimate. Notes: DBMSL_SPD is a invoker-rights package. The invoker requires ADMINISTER SQL MANAGEMENT OBJECT privilege for executing most of the subprograms of this package. Also the subprograms commit the current transaction (if any), perform the operation and commit it again. DBA view dba_sql_plan_directives shows all the directives created in the system and the view dba_sql_plan_dir_objects displays the objects that are included in the directives. -- Default value for SPD_RETENTION_WEEKS SPD_RETENTION_WEEKS_DEFAULT CONSTANT varchar2(4) := '53'; | STATE : NEW : Newly created directive. | : MISSING_STATS : The directive objects do not | have relevant stats. | : HAS_STATS : The objects have stats. | : PERMANENT : A permanent directive. Server | evaluated effectiveness and these | directives are useful. | | AUTO_DROP : YES : Directive will be dropped | automatically if not | used for SPD_RETENTION_WEEKS. | This is the default behavior. | NO : Directive will not be dropped | automatically. Procedure: flush_sql_plan_directive This procedure allows manually flushing the Sql Plan directives that are automatically recorded in SGA memory while executing sql statements. The information recorded in SGA are periodically flushed by oracle background processes. This procedure just provides a way to flush the information manually. ????”_optimizer_dynamic_plans”(enable dynamic plans)????????,???TRUE??DYNAMIC PLAN? ???FALSE???????????? ????,Dynamic Plan????????????Nested Loop?Hash Join???case ,????????Nested loop???????????HASH JOIN,?HASH JOIN????????????????? ????????subplan?????,???? pass?? ?join method???,?????STATISTICS COLLECTOR???cardinality?,???????HASH JOIN?????Nested Loop,????????????subplan?????access path; ???????Sales??????????????????,????HASH JOIN,??SUBPLAN??customers?????????;?????Nested Loop,???????cust_id?????Range Scan+Access by Rowid? Cardinality feedback Cardinality feedback????????11.2????,????????re-optimization???;  ???????????,Cardinality feedback?????????????????????????? ???????????????????,?????????????????,??????????Cardinality feedback????????????? ????????????????????????? ??????????????Cardinality feedback ??: ????????,???????????,??????????,????????????????selectivity ??? ????????????: ??????,?????????????????????????????????,??????????????????? ????????????????????????????????????????,?????????????????????????? ?????????,???????????????,?????????? ??????????Cardinality ????,??????join Cardinality ????????? Cardinality feedback???????cursor?,?Cursor???aged out????? SELECT /*+ gather_plan_statistics */ product_name FROM order_items o, product_information p WHERE o.unit_price = 15 AND quantity > 1 AND p.product_id = o.product_id Plan hash value: 1553478007 ---------------------------------------------------------------------------------------------------------------------------------------- | Id | Operation | Name | Starts | E-Rows | A-Rows | A-Time | Buffers | Reads | OMem | 1Mem | Used-Mem | ---------------------------------------------------------------------------------------------------------------------------------------- | 0 | SELECT STATEMENT | | 1 | | 13 |00:00:00.01 | 24 | 20 | | | | |* 1 | HASH JOIN | | 1 | 4 | 13 |00:00:00.01 | 24 | 20 | 2061K| 2061K| 429K (0)| |* 2 | TABLE ACCESS FULL| ORDER_ITEMS | 1 | 4 | 13 |00:00:00.01 | 7 | 6 | | | | | 3 | TABLE ACCESS FULL| PRODUCT_INFORMATION | 1 | 1 | 288 |00:00:00.01 | 17 | 14 | | | | ---------------------------------------------------------------------------------------------------------------------------------------- SELECT /*+ gather_plan_statistics */ product_name FROM order_items o, product_information p WHERE o.unit_price = 15 AND quantity > 1 AND p.product_id = o.product_id Plan hash value: 1553478007 ------------------------------------------------------------------------------------------------------------------------------- | Id | Operation | Name | Starts | E-Rows | A-Rows | A-Time | Buffers | OMem | 1Mem | Used-Mem | ------------------------------------------------------------------------------------------------------------------------------- | 0 | SELECT STATEMENT | | 1 | | 13 |00:00:00.01 | 24 | | | | |* 1 | HASH JOIN | | 1 | 13 | 13 |00:00:00.01 | 24 | 2061K| 2061K| 413K (0)| |* 2 | TABLE ACCESS FULL| ORDER_ITEMS | 1 | 13 | 13 |00:00:00.01 | 7 | | | | | 3 | TABLE ACCESS FULL| PRODUCT_INFORMATION | 1 | 288 | 288 |00:00:00.01 | 17 | | | | ------------------------------------------------------------------------------------------------------------------------------- Note ----- - statistics feedback used for this statement SQL> select count(*) from v$SQL where SQL_ID='cz0hg2zkvd10y'; COUNT(*) ---------- 2 SQL>select sql_ID,USE_FEEDBACK_STATS FROM V$SQL_SHARED_CURSOR where USE_FEEDBACK_STATS ='Y'; SQL_ID U ------------- - cz0hg2zkvd10y Y ????????Cardinality feedback????,???????????????????????????,????????????order_items???????? ????2??????plan hash value??(??????????),?????2????child cursor??????gather_plan_statistics???actual : A-ROWS  estimate :E-ROWS????????? Automatic Re-optimization ???dynamic plan, Re-optimization???????????????  ?  ??????????????? ????????????????????????????????  ???????????,??????????????, ???????????????????? ???????????  Re-optimization??, ????????????????????? Re-optimization????dynamic plan??????????  dynamic plan????????????????????, ???????????????????? ????,??????????join order ??????????????,?????????????join order????? ??????,????????Re-optimization, ??Re-optimization ??????????????????? ?Oracle database 12c?,join statistics?????????????????????,??????????????????????Re-optimization???????????adaptive cursor sharing????? ????????????????,???????????? ????? ???????statistics collectors ????????????????????Re-optimization??????2?????????????,???????????????? ??????????????Re-optimization?????,?????????????????????? ???v$SQL??????IS_REOPTIMIZABLE?????????????????????Re-optimization,??????????Re-optimization???,?????Re-optimization ,???????reporting????? IS_REOPTIMIZABLE VARCHAR2(1) This columns shows whether the next execution matching this child cursor will trigger a reoptimization. The values are:   Y: If the next execution will trigger a reoptimization R: If the child cursor contains reoptimization information, but will not trigger reoptimization because the cursor was compiled in reporting mode N: If the child cursor has no reoptimization information ??1: select plan_table_output from table (dbms_xplan.display_cursor('gwf99gfnm0t7g',NULL,'ALLSTATS LAST')); SQL_ID  gwf99gfnm0t7g, child number 0 ------------------------------------- SELECT /*+ SFTEST gather_plan_statistics */ o.order_id, v.product_name FROM  orders o,   ( SELECT order_id, product_name FROM order_items o, product_information p     WHERE  p.product_id = o.product_id AND list_price < 50 AND min_price < 40  ) v WHERE o.order_id = v.order_id Plan hash value: 1906736282 ------------------------------------------------------------------------------------------------------------------------------------------- | Id  | Operation             | Name                | Starts | E-Rows | A-Rows |   A-Time   | Buffers | Reads  |  OMem |  1Mem | Used-Mem | ------------------------------------------------------------------------------------------------------------------------------------------- |   0 | SELECT STATEMENT      |                     |      1 |        |    269 |00:00:00.02 |    1336 |     18 |       |       |          | |   1 |  NESTED LOOPS         |                     |      1 |      1 |    269 |00:00:00.02 |    1336 |     18 |       |       |          | |   2 |   MERGE JOIN CARTESIAN|                     |      1 |      4 |   9135 |00:00:00.02 |      34 |     15 |       |       |          | |*  3 |    TABLE ACCESS FULL  | PRODUCT_INFORMATION |      1 |      1 |     87 |00:00:00.01 |      33 |     14 |       |       |          | |   4 |    BUFFER SORT        |                     |     87 |    105 |   9135 |00:00:00.01 |       1 |      1 |  4096 |  4096 | 4096  (0)| |   5 |     INDEX FULL SCAN   | ORDER_PK            |      1 |    105 |    105 |00:00:00.01 |       1 |      1 |       |       |          | |*  6 |   INDEX UNIQUE SCAN   | ORDER_ITEMS_UK      |   9135 |      1 |    269 |00:00:00.01 |    1302 |      3 |       |       |          | ------------------------------------------------------------------------------------------------------------------------------------------- Predicate Information (identified by operation id): ---------------------------------------------------    3 - filter(("MIN_PRICE"<40 AND "LIST_PRICE"<50))    6 - access("O"."ORDER_ID"="ORDER_ID" AND "P"."PRODUCT_ID"="O"."PRODUCT_ID") SQL_ID  gwf99gfnm0t7g, child number 1 ------------------------------------- SELECT /*+ SFTEST gather_plan_statistics */ o.order_id, v.product_name FROM  orders o,   ( SELECT order_id, product_name FROM order_items o, product_information p     WHERE  p.product_id = o.product_id AND list_price < 50 AND min_price < 40  ) v WHERE o.order_id = v.order_id Plan hash value: 35479787 -------------------------------------------------------------------------------------------------------------------------------------------- | Id  | Operation              | Name                | Starts | E-Rows | A-Rows |   A-Time   | Buffers | Reads  |  OMem |  1Mem | Used-Mem | -------------------------------------------------------------------------------------------------------------------------------------------- |   0 | SELECT STATEMENT       |                     |      1 |        |    269 |00:00:00.01 |      63 |      3 |       |       |          | |   1 |  NESTED LOOPS          |                     |      1 |    269 |    269 |00:00:00.01 |      63 |      3 |       |       |          | |*  2 |   HASH JOIN            |                     |      1 |    313 |    269 |00:00:00.01 |      42 |      3 |  1321K|  1321K| 1234K (0)| |*  3 |    TABLE ACCESS FULL   | PRODUCT_INFORMATION |      1 |     87 |     87 |00:00:00.01 |      16 |      0 |       |       |          | |   4 |    INDEX FAST FULL SCAN| ORDER_ITEMS_UK      |      1 |    665 |    665 |00:00:00.01 |      26 |      3 |       |       |          | |*  5 |   INDEX UNIQUE SCAN    | ORDER_PK            |    269 |      1 |    269 |00:00:00.01 |      21 |      0 |       |       |          | -------------------------------------------------------------------------------------------------------------------------------------------- Predicate Information (identified by operation id): ---------------------------------------------------    2 - access("P"."PRODUCT_ID"="O"."PRODUCT_ID")    3 - filter(("MIN_PRICE"<40 AND "LIST_PRICE"<50))    5 - access("O"."ORDER_ID"="ORDER_ID") Note -----    - statistics feedback used for this statement    SQL> select IS_REOPTIMIZABLE,child_number FROM V$SQL  A where A.SQL_ID='gwf99gfnm0t7g'; IS CHILD_NUMBER -- ------------ Y             0 N             1    1* select child_number,other_xml From v$SQL_PLAN  where SQL_ID='gwf99gfnm0t7g' and other_xml is not nul SQL> / CHILD_NUMBER OTHER_XML ------------ --------------------------------------------------------------------------------            1 <other_xml><info type="cardinality_feedback">yes</info><info type="db_version">1              2.1.0.1</info><info type="parse_schema"><![CDATA["OE"]]></info><info type="plan_              hash">35479787</info><info type="plan_hash_2">3382491761</info><outline_data><hi              nt><![CDATA[IGNORE_OPTIM_EMBEDDED_HINTS]]></hint><hint><![CDATA[OPTIMIZER_FEATUR              ES_ENABLE('12.1.0.1')]]></hint><hint><![CDATA[DB_VERSION('12.1.0.1')]]></hint><h              int><![CDATA[ALL_ROWS]]></hint><hint><![CDATA[OUTLINE_LEAF(@"SEL$F5BB74E1")]]></              hint><hint><![CDATA[MERGE(@"SEL$2")]]></hint><hint><![CDATA[OUTLINE(@"SEL$1")]]>              </hint><hint><![CDATA[OUTLINE(@"SEL$2")]]></hint><hint><![CDATA[FULL(@"SEL$F5BB7              4E1" "P"@"SEL$2")]]></hint><hint><![CDATA[INDEX_FFS(@"SEL$F5BB74E1" "O"@"SEL$2"              ("ORDER_ITEMS"."ORDER_ID" "ORDER_ITEMS"."PRODUCT_ID"))]]></hint><hint><![CDATA[I              NDEX(@"SEL$F5BB74E1" "O"@"SEL$1" ("ORDERS"."ORDER_ID"))]]></hint><hint><![CDATA[              LEADING(@"SEL$F5BB74E1" "P"@"SEL$2" "O"@"SEL$2" "O"@"SEL$1")]]></hint><hint><![C              DATA[USE_HASH(@"SEL$F5BB74E1" "O"@"SEL$2")]]></hint><hint><![CDATA[USE_NL(@"SEL$              F5BB74E1" "O"@"SEL$1")]]></hint></outline_data></other_xml>            0 <other_xml><info type="db_version">12.1.0.1</info><info type="parse_schema"><![C              DATA["OE"]]></info><info type="plan_hash">1906736282</info><info type="plan_hash              _2">2579473118</info><outline_data><hint><![CDATA[IGNORE_OPTIM_EMBEDDED_HINTS]]>              </hint><hint><![CDATA[OPTIMIZER_FEATURES_ENABLE('12.1.0.1')]]></hint><hint><![CD              ATA[DB_VERSION('12.1.0.1')]]></hint><hint><![CDATA[ALL_ROWS]]></hint><hint><![CD              ATA[OUTLINE_LEAF(@"SEL$F5BB74E1")]]></hint><hint><![CDATA[MERGE(@"SEL$2")]]></hi              nt><hint><![CDATA[OUTLINE(@"SEL$1")]]></hint><hint><![CDATA[OUTLINE(@"SEL$2")]]>              </hint><hint><![CDATA[FULL(@"SEL$F5BB74E1" "P"@"SEL$2")]]></hint><hint><![CDATA[              INDEX(@"SEL$F5BB74E1" "O"@"SEL$1" ("ORDERS"."ORDER_ID"))]]></hint><hint><![CDATA              [INDEX(@"SEL$F5BB74E1" "O"@"SEL$2" ("ORDER_ITEMS"."ORDER_ID" "ORDER_ITEMS"."PROD              UCT_ID"))]]></hint><hint><![CDATA[LEADING(@"SEL$F5BB74E1" "P"@"SEL$2" "O"@"SEL$1              " "O"@"SEL$2")]]></hint><hint><![CDATA[USE_MERGE_CARTESIAN(@"SEL$F5BB74E1" "O"@"              SEL$1")]]></hint><hint><![CDATA[USE_NL(@"SEL$F5BB74E1" "O"@"SEL$2")]]></hint></o              utline_data></other_xml> ??2: SELECT /*+gather_plan_statistics*/ * FROM customers WHERE cust_state_province='CA' AND country_id='US'; SELECT * FROM TABLE(DBMS_XPLAN.DISPLAY_CURSOR(FORMAT=>'ALLSTATS LAST')); PLAN_TABLE_OUTPUT ------------------------------------- SQL_ID b74nw722wjvy3, child number 0 ------------------------------------- select /*+gather_plan_statistics*/ * from customers where CUST_STATE_PROVINCE='CA' and country_id='US' Plan hash value: 1683234692 -------------------------------------------------------------------------------------------------- | Id | Operation | Name | Starts | E-Rows | A-Rows | A-Time | Buffers | Reads | -------------------------------------------------------------------------------------------------- | 0 | SELECT STATEMENT | | 1 | | 29 |00:00:00.01 | 17 | 14 | |* 1 | TABLE ACCESS FULL| CUSTOMERS | 1 | 8 | 29 |00:00:00.01 | 17 | 14 | -------------------------------------------------------------------------------------------------- Predicate Information (identified by operation id): --------------------------------------------------- 1 - filter(("CUST_STATE_PROVINCE"='CA' AND "COUNTRY_ID"='US')) SELECT SQL_ID, CHILD_NUMBER, SQL_TEXT, IS_REOPTIMIZABLE FROM V$SQL WHERE SQL_TEXT LIKE 'SELECT /*+gather_plan_statistics*/%'; SQL_ID CHILD_NUMBER SQL_TEXT I ------------- ------------ ----------- - b74nw722wjvy3 0 select /*+g Y ather_plan_ statistics* / * from cu stomers whe re CUST_STA TE_PROVINCE ='CA' and c ountry_id=' US' EXEC DBMS_SPD.FLUSH_SQL_PLAN_DIRECTIVE; SELECT TO_CHAR(d.DIRECTIVE_ID) dir_id, o.OWNER, o.OBJECT_NAME, o.SUBOBJECT_NAME col_name, o.OBJECT_TYPE, d.TYPE, d.STATE, d.REASON FROM DBA_SQL_PLAN_DIRECTIVES d, DBA_SQL_PLAN_DIR_OBJECTS o WHERE d.DIRECTIVE_ID=o.DIRECTIVE_ID AND o.OWNER IN ('SH') ORDER BY 1,2,3,4,5; DIR_ID OWNER OBJECT_NAME COL_NAME OBJECT TYPE STATE REASON ----------------------- ----- ------------- ----------- ------ ---------------- ----- ------------------------ 1484026771529551585 SH CUSTOMERS COUNTRY_ID COLUMN DYNAMIC_SAMPLING NEW SINGLE TABLE CARDINALITY MISESTIMATE 1484026771529551585 SH CUSTOMERS CUST_STATE_ COLUMN DYNAMIC_SAMPLING NEW SINGLE TABLE CARDINALITY PROVINCE MISESTIMATE 1484026771529551585 SH CUSTOMERS TABLE DYNAMIC_SAMPLING NEW SINGLE TABLE CARDINALITY MISESTIMATE SELECT /*+gather_plan_statistics*/ * FROM customers WHERE cust_state_province='CA' AND country_id='US'; ELECT * FROM TABLE(DBMS_XPLAN.DISPLAY_CURSOR(FORMAT=>'ALLSTATS LAST')); PLAN_TABLE_OUTPUT ------------------------------------- SQL_ID b74nw722wjvy3, child number 1 ------------------------------------- select /*+gather_plan_statistics*/ * from customers where CUST_STATE_PROVINCE='CA' and country_id='US' Plan hash value: 1683234692 ----------------------------------------------------------------------------------------- | Id | Operation | Name | Starts | E-Rows | A-Rows | A-Time | Buffers | ----------------------------------------------------------------------------------------- | 0 | SELECT STATEMENT | | 1 | | 29 |00:00:00.01 | 17 | |* 1 | TABLE ACCESS FULL| CUSTOMERS | 1 | 29 | 29 |00:00:00.01 | 17 | ----------------------------------------------------------------------------------------- Predicate Information (identified by operation id): --------------------------------------------------- 1 - filter(("CUST_STATE_PROVINCE"='CA' AND "COUNTRY_ID"='US')) Note ----- - cardinality feedback used for this statement SELECT SQL_ID, CHILD_NUMBER, SQL_TEXT, IS_REOPTIMIZABLE FROM V$SQL WHERE SQL_TEXT LIKE 'SELECT /*+gather_plan_statistics*/%'; SQL_ID CHILD_NUMBER SQL_TEXT I ------------- ------------ ----------- - b74nw722wjvy3 0 select /*+g Y ather_plan_ statistics* / * from cu stomers whe re CUST_STA TE_PROVINCE ='CA' and c ountry_id=' US' b74nw722wjvy3 1 select /*+g N ather_plan_ statistics* / * from cu stomers whe re CUST_STA TE_PROVINCE ='CA' and c ountry_id=' US' SELECT /*+gather_plan_statistics*/ CUST_EMAIL FROM CUSTOMERS WHERE CUST_STATE_PROVINCE='MA' AND COUNTRY_ID='US'; SELECT * FROM TABLE(DBMS_XPLAN.DISPLAY_CURSOR(FORMAT=>'ALLSTATS LAST')); PLAN_TABLE_OUTPUT ------------------------------------- SQL_ID 3tk6hj3nkcs2u, child number 0 ------------------------------------- Select /*+gather_plan_statistics*/ cust_email From customers Where cust_state_province='MA' And country_id='US' Plan hash value: 1683234692 ------------------------------------------------------------------------------- |Id | Operation | Name | Starts|E-Rows|A-Rows| A-Time |Buffers| ------------------------------------------------------------------------------- | 0 | SELECT STATEMENT | | 1 | | 2 |00:00:00.01| 16 | |*1 | TABLE ACCESS FULL| CUSTOMERS | 1 | 2| 2 |00:00:00.01| 16 | ----------------------------------------------------------------------------- Predicate Information (identified by operation id): --------------------------------------------------- 1 - filter(("CUST_STATE_PROVINCE"='MA' AND "COUNTRY_ID"='US')) Note ----- - dynamic sampling used for this statement (level=2) - 1 Sql Plan Directive used for this statement EXEC DBMS_SPD.FLUSH_SQL_PLAN_DIRECTIVE; SELECT TO_CHAR(d.DIRECTIVE_ID) dir_id, o.OWNER, o.OBJECT_NAME, o.SUBOBJECT_NAME col_name, o.OBJECT_TYPE, d.TYPE, d.STATE, d.REASON FROM DBA_SQL_PLAN_DIRECTIVES d, DBA_SQL_PLAN_DIR_OBJECTS o WHERE d.DIRECTIVE_ID=o.DIRECTIVE_ID AND o.OWNER IN ('SH') ORDER BY 1,2,3,4,5; DIR_ID OW OBJECT_NA COL_NAME OBJECT TYPE STATE REASON ------------------- -- --------- ---------- ------- --------------- ------------- ------------------------ 1484026771529551585 SH CUSTOMERS COUNTRY_ID COLUMN DYNAMIC_SAMPLING MISSING_STATS SINGLE TABLE CARDINALITY MISESTIMATE 1484026771529551585 SH CUSTOMERS CUST_STATE_ COLUMN DYNAMIC_SAMPLING MISSING_STATS SINGLE TABLE CARDINALITY PROVINCE MISESTIMATE 1484026771529551585 SH CUSTOMERS TABLE DYNAMIC_SAMPLING MISSING_STATS SINGLE TABLE CARDINALITY MISESTIMATE

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  • How to set _optimizer_search_limit and _optimizer_max_permutations in Oracle10g.

    - by user52856
    I am working on a product that must support both MSSQL and Oracle (10g and 11g). I have some very complex queries that seem to run without issue on MSSQL 2005/2008, but very, very slow with Oracle. The CPU on the oracle server skyrockets for long periods of time, and it seems like the optimizer may be trying to find the best execution plan for the very complex query. I did some Googling to figure out how to limit the amount of time the optimizer spends on this, and came up with _optimizer_search_limit and _optimizer_max_permutations. Both of these parameters are hidden in Oracle 10g, and setting them in init.ora doesn't seem to make any difference. How do I set these parameters in Oracle. Or am I just totally barking up the wrong tree with the assumption that the optimizer is spending several minutes finding an execution plan? Thanks.

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  • Clear/ Reset Result Table of Search page in OAF

    - by PRajkumar
    Normally problem faced by developers after creating Search Page is how to Clear/ Reset Result Table when developer open search page first time or after search when developer redirecting back to same search page from any other page (say delete page or update page)   Add following Code in your Search page Controller where you have constructed your Query Region   import oracle.apps.fnd.framework.webui.beans.layout.OAQueryBean; ... public void processRequest(OAPageContext pageContext, OAWebBean webBean) {  super.processRequest(pageContext, webBean);  OAQueryBean queryBean = (OAQueryBean)webBean.findChildRecursive("QueryRN");   // Here QueryRN is your Query Region Name as shown in following snap shot  queryBean.clearSearchPersistenceCache(pageContext); }     Note – After add this code, no need to worry about state of Application Module (AM). This code will clean up result table automatically every time when you will open Search page first time and when you are redirecting back to search page. But still as per good coding standard while redirecting back to search page always keep AM state to FALSE

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  • How Social Is Your Contact Center?

    - by Charles Knapp
    More than 75% of consumers have complained on a social site after a poor customer experience. Yet, 70% of companies have little understanding of the social media conversations about their brand. To deliver upon your brand promise, retain customers, and increase their lifetime value, you must deliver great customer experiences across social, mobile, phone, and chat channels. Siloed channels produce poor customer experiences. Social channels must integrate with the people, processes, technology, and traditional channels used to satisfy customers. The more effective a company’s social marketing, the greater the demand for effective social service. However, service is not a job for social marketers. It is a job for service specialists, focused on KPIs such as response time, first contact resolution, satisfaction, churn, retention, and customer lifetime value. Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs, and negligible return on investments. Service leaders should consider carefully how to integrate social channels with their current customer service and support people, processes, technology, and channels. Here is one company realizing success: the pre-integrated Oracle RightNow Social Experience “empowers our contact center operations by enabling our agents to join customer conversations that are happening on social sites like Twitter and Facebook and integrate those conversations into our overall multichannel customer engagement processes.” — Lisa Larson, Drugstore.com

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  • Comments syntax for Idoc Script

    - by kyle.hatlestad
    Maybe this is widely known and I'm late to the party, but I just ran across the syntax for making comments in Idoc Script. It's been something I've been hoping to see for a long time. And it looks like it quietly snuck into the 10gR3 release. So for comments in Idoc Script, you simply [[% surround your comments in these symbols. %]] They can be on the same line or span multiple lines. If you look in the documentation, it still mentions making comments using the syntax. Well, that's certainly not an ideal approach. You're stuffing your comment into an actual variable, it's taking up memory, and you have to watch double-quotes in your comment. A perhaps better way in the old method is to start with my comments . Still not great, but now you're not assigning something to a variable and worrying about quotes. Unfortunately, this syntax only works in places that use the Idoc format. It can't be used in Idoc files that get indexed (.hcsp & .hcsf) and use the <!--$...--> format. For those, you'll need to continue using the older methods. While on the topic, I thought I would highlight a great plug-in to Notepad++ that Arnoud Koot here at Oracle wrote for Idoc Script. It does script highlighting as well as type-ahead/auto-completion for common variables, functions, and services. For some reason, I can never seem to remember if it's DOC_INFO_LATESTRELEASE or DOC_INFO_LATEST_RELEASE, so this certainly comes in handy. I've updated his plug-in to use this new comments syntax. You can download a copy of the plug-in here which includes installation instructions.

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  • Sun Storage 2500-M2 Array and Sun Fire X4470 M2 Server

    - by nospam(at)example.com (Joerg Moellenkamp)
    There is some new hardware in the Oracle portfolio. The first one is the Sun Fire X4470 M2 Server. There was a lot of talk about the system before because of benchmark results, but now it's finally announced. Two or four Intel Xeon E7-4800. Up to 1 TB as the system provides 64 DIMM slots with 16 GB DDR DIMMs. The memory is placed on those riser cards right behind the fans of this chassis. Up to 6 internal drives. In a 3 RU package. Another announcement was the Sun Storage 2500 M2 announced yesterday: From 5 to 48 drives (the later number with three expansion trays) for up to 28.8 TB of storage. The array is SAS based internally. You can put 300GB and 600 GB in it. The 2540-M2 provides 4 (8 optional) FC ports with up to 8 GB/sec. The 2530-M2 has 4 SAS2 ports with up to 6 GBit/s. It has 2 integrated controllers providing 2 GB cache protected by a power backup for 72 hours. The controller enables the arrays to deliver 0, 1, 10, 3, 5, 6, (P+Q) RAID levels.

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  • New Fusion Community, Community Name Changes and Upcoming Webcasts

    - by cwarticki
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Check out the new MOS Customer Relationship Management (CRM) community. This community has been featured in marketing events and is one of the more active communities so far. Support has also renamed the Fusion HCM community (now Human Capital Management (HCM)) and the Technical – FA community (now Fusion Applications Technology) in order to standardize our naming convention. Finally, we have two upcoming webcasts: 18-OCT-2012 : Fusion Apps Security - User & Role Management using Oracle Identity Manager featured in our Fusion Applications Technology community 01-NOV-2012: Fusion Apps Security – Troubleshoot Data Role Issues featured in our Fusion Applications Technology community. Check out our new Community. Attend our upcoming webcasts. Participate.  Engage. Contribute. ~Chris

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  • Agile PLM on Developing Agile PLM: Software Lifecycle Management

    - by Kerrie Foy
    Change is constant.  That saying couldn’t be truer when applied to software development.   And with all that change comes extensive product complexity.  How do you manage it all?  As software developers ourselves, we can certainly empathize with the challenge. On April 3, 2012 Stephen Van Lare, VP of PLM Product Development, hosted a webcast to share how Oracle uses Agile to develop Agile – a PLM solution for managing a PLM solution!   Stephen passionately shared his unique insight based on 10 years of using Agile PLM to manage the development process, as well as customer use cases.  He shared our time-proven view of the software’s relationship to the product record, while pointing out that PLM is not source control.  He began with the challenges of software development, which boiled down to the deduction that “despite many great tools in the software development industry, it takes a lot more than good source control, more than good bug tracking, to get to an on-time, on-budget and quality release in your marketplace.   It requires defining the right things you want to do, managing the scope, managing your schedule, and, most importantly, managing the change to all those things over the lifecycle of the process. And this is the definition of PLM.”   Stephen then defined the relationship of PLM to the software development process by detailing the two main use cases –  Product Lifecycle and Mechatronics – which can be used simultaneously and in fact are already used in most industries today.  The Product Lifecycle use case is used to manage artifacts and change throughout product development, while the Mechatronics use case involves the software, hardware and electrical design in the BOM.  In essence, PLM is just as relevant to software as the rest of the BOM when trying to maximize profits during any phase of the lifecycle. Please take the opportunity to watch Stephen Van Lare as he details how and why based on his own experience developing Agile with Agile, as well as a lively Q&A session, in the Software PLM Webcast Replay.

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  • Navigating the Unpredictable Swinging of the Financial Regulation Pendulum

    - by Sylvie MacKenzie, PMP
    Written by Guest Blogger: Maureen Clifford, Sr Product Marketing Manager, Oracle The pendulum of the regulatory clock is constantly in motion, albeit often not in any particular rhythm.  Nevertheless, given what many insurers have been through economically, any movement can send shock waves through critical innovation and operational plans.  As pointed out in Deloitte’s 2012 Global Insurance Outlook, the impact of regulatory reform can cause major uncertainty in the area of costs.  As the reality of increasing government regulations settles in, the change that comes along with it creates more challenges in compliance and ultimately on delivering the optimum return on investment.  The result of this changing environment is a proliferation of compliance projects that must be executed with an already constrained set of resources, budget and time. Insurers are confronted by the need to gain visibility into all of their compliance efforts and proactively manage them. Currently that is very difficult to do as these projects often are being managed by groups across the enterprise and they lack a way to coordinate their efforts and drive greater synergies.  With limited visibility and equally limited resources it is no surprise that reporting on project status and determining realistic completion of these projects is only a dream. As a result, compliance deadlines are missed, penalties are incurred, credibility with key stakeholders and the public is jeopardized and returns and competitive advantage go unrealized. Insurers need to ask themselves some key questions: Do I have “one stop” visibility into all of my compliance efforts?  If not, what can I do to change that? What is top priority and how does that impact my already taxed resources? How can I figure out how to best balance my resources to get these compliance projects done as well as keep key innovation and operational efforts on track? How can ensure that I have all the requisite documentation for each compliance project I undertake? Dealing with complying with regulatory efforts is a necessary evil. Don't let the regulatory pendulum sideline your efforts to generate the greatest return on investment for your key stakeholders.

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  • The Evolution of an Era: Customer Experience in Retail

    - by Michael Hylton
    Two New Studies Point to the Direction Retailers are Taking in their CX Initiatives. Is it the Right Direction? The sheer velocity of change in retailing and customer behavior is forcing retailers to reinvigorate, expand and sharpen their vital Customer Experience (CX) strategies. Customers are becoming increasingly dynamic as they race to embrace the newest digital channels; shop in new ways on mobile devices, including smartphones and tablets, on the Web and in the store; share experiences socially; and interact with their preferred brands in new ways. Retailers are stepping up to their customers as they and their competitors create new modes of customer interaction. Underpinning these changes are vast quantities of customer data as customers flood digital channels and the social sphere. The informed retailer must now understand what their priorities are and what they should be for the future. To better understand this, Tata Consultancy Services (TCS) and Oracle independently launched CX-focused surveys to uncover what retailing leadership found important today. By comparing the results of these two studies together, we can further discover new insights about the industry. Click here to download this informative white paper.

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  • BPMN is dead, long live BPEL!

    - by JuergenKress
    “BPMN is dead, long live BPEL” was the title of our panel discussion during the SOA & BPM Integration Days 2011. At the JAXenter my discussion summery was just published (in German). If you want to learn more about SOA & BPM make sure you register for our up-coming conference October 12th & 13th 2011 in Düsseldorf. The speakers include the top SOA and BPM experts in Germany: Thilo Frotscher & Kornelius Fuhrer & Björn Hardegen & Nicolai Josuttis & Michael Kopp & Dr. Dirk Krafzig & Jürgen Kress & Frank Leymann & Berthold Maier & Hajo Normann & Max J. Pucher & Bernd Rücker & Dr. Gregor Scheithauer & Danilo Schmiedel & Guido Schmutz & Dirk Slama & Heiko Spindler & Volker Stiehl & Bernd Trops & Clemens Utschig-Utschig & Tammo van Lessen & Dr. Hendrik Voigt & Torsten Winterberg  For details please become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website

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  • ODI 11g – Expert Accelerator for Model Creation

    - by David Allan
    Following on from my post earlier this morning on scripting model and topology creation tonight I thought I’d add a little UI to make those groovy functions a little more palatable. In OWB we have experts for capturing user input, with the groovy console we open up opportunities to build UI around the scripts in a very easy way – even I can do it;-) After a little googling around I found some useful posts on SwingBuilder, the most useful one that I used for the dialog below was this one here. This dialog captures user input for the technology and context for the model and logical schema etc to be created. You can see there are a variety of interesting controls, and its really easy to do. The dialog captures the users input, then when OK is pressed I call the functions from the earlier post to create the logical schema (plus all the other objects) and model. The image below shows what was created, you can see the model (with typo in name), the model is Oracle technology and references the logical schema ORACLE_SCOTT (that I named in dialog above), the logical schema is mapped via the GLOBAL context to the data server ORACLE_SCOTT_DEV (that I named in dialog above), and the physical schema used was just the user name that I connected with – so if you wanted a different user the schema name could be added to the dialog. In a nutshell, one dialog that encapsulates a simpler mechanism for creating a model. You can create your own scripts that use dialogs like this, capture input and process. You can find the groovy script for this is here odi_create_model.groovy, again I wrapped the user capture code in a groovy function and return the result in a variable and then simply call the createLogicalSchema and createModel functions from the previous posting. The script I supplied above has everything you will need. To execute use Tools->Groovy->Open Script and then execute the green play button on the toolbar. Have fun.

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  • JavaOne Latin America Schedule Changes For Thursday

    - by Tori Wieldt
    tweetmeme_url = 'http://blogs.oracle.com/javaone/2010/12/javaone_latin_america_schedule_changes_for_thursday.html'; Share .FBConnectButton_Small{background-position:-5px -232px !important;border-left:1px solid #1A356E;} .FBConnectButton_Text{margin-left:12px !important ;padding:2px 3px 3px !important;} The good news: we've got LOTS of developers at JavaOne Latin America.The bad news: the rooms are too small to hold everyone! (we've heard you)The good news: selected sessions for Thursday have been moved larger rooms (the keynote halls) More good news: some sessions that were full from Wednesday will be repeated on Thursday. SCHEDULE CHANGES FOR THURSDAY, DECEMBER 9THNote: Be sure to check the schedule on site, there still may be some last minute changes. Session Name Speaker New Time/Room Ginga, LWUIT, JavaDTV and You 2.0 Dimas Oliveria Thursday, December 9, 11:15am - 12:00pm Auditorio 4 JavaFX do seu jeito: criando aplicativos JavaFX com linguagens alternativas Stephen Chin Thursday, December 9, 3:00pm - 3:45pm Auditorio 4 Automatizando sua casa usando Java; JavaME, JavaFX, e Open Source Hardware Vinicius Senger Thursday, December 9, 9:00am - 9:45am Auditorio 3 Construindo uma arquitetura RESTful para aplicacoes ricas com HTML 5 e JSF2 Raphael Helmonth Adrien Caetano Thursday, December 9, 5:15pm - 6:00pm Auditorio 2 Dicas eTruquies sobre performance em Java EE JPA e JSF Alberto Lemos e Danival Taffarel Calegari Thursday, December 9, 2:00pm - 2:45pm Auditorio 2 Escrevendo Aplicativos Multipatforma Incriveis Usando LWUIT Roger Brinkley Cancelled Platforma NetBeans: sem slide - apenas codigo Mauricio Leal Cancelled Escalando o seu AJAX Push com Servlet 3.0 Paulo Silveria Keynote Hall 9:00am - 9:45am Cobetura Completa de Ferramentas para a Platforma Java EE 6 Ludovic Champenois Keynote Hall 10:00am - 10:45am Servlet 3.0 - Expansivel, Assincrono e Facil de Usar Arun Gupta Keynote Hall 4:00pm - 4:45pm Transforme seu processo em REST com JAX-RS Guilherme Silveria Keynote Hall 5:00pm - 5:45pm The Future of Java Fabiane Nardon e Bruno Souza Keynote Hall 6:00pm - 6:45pm Thanks for your understanding, we are tuning the conference to make it the best JavaOne possible.

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  • Where's my MD.070?

    - by Dave Burke
    In a previous Blog entry titled “Where’s My MD.050” I discussed how the OUM Analysis Specification is the “new-and-improved” version of the more traditional Functional Design Document (or MD.050 for Oracle AIM stalwarts). In a similar way, the OUM Design Specification is an evolution of what we used to call the Technical Design Document (or MD.070). Let’s dig a little deeper…… In a traditional software development process, the “Design Task” would include all the time and resources required to design the software component(s), AND to create the final Technical Design Document. However, in OUM, we have created distinct Tasks for pure design work, along with an optional Task for pulling all of that work together into a Design Specification. Some of the Design Tasks shown above will result in their own Work Products (i.e. an Architecture Description), whilst other Tasks would act as “placeholders” for a specific work effort. In any event, the DS.140 Design Specification can include a combination of unique content, along with links to other Work Products, together which enable a complete technical description of the component, or solution, being designed. So next time someone asks “where’s my MD.070” the short answer would be to tell them to read the OUM Task description for DS.140 – Design Specification!

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  • Java Deployment Team at JavaOne 2012

    - by _chrisb
    This year the Java Deployment team has some pretty exciting sessions at JavaOne. We will be talking about a lot of new features including Java on the Mac, Java FX deployment, and bundled applications. All presentations and the booth are located at the Hilton San Francisco Union Square, 333 O'Farrell Street. Booth The Java Deployment booth is located in the Hilton San Francisco Grand Ballroom. We will available to discuss Java Deployment and answer your questions at the following days and times: Monday, October 1st 10:30 AM - 5:00 PM Tuesday, October 2nd 10:00 AM - 5:00 PM Wednesday, October 3rd 9:30 AM - 5:00 PM Sessions Java Deployment on Mac OS X - CON7488 This is a great opportunity to learn about what's new in Java for Mac. Oracle now distributes Java for Mac so there are some exciting new changes. Scott Kovatch and Chris Bensen Located in the Hilton San Francisco Imperial Ballroom B Monday, October 1, 1:00 PM - 2:00 PM Deploy Your Application with OpenJDK 7 on Mac OS X - CON8224 Learn about packaging and distributing Java applications to the Mac AppStore with step by step examples and tips. Scott Kovatch Located in the Hilton San Francisco Imperial Ballroom B Monday, October 1, 3:00 PM - 4:00 PM The Java User Experience Team Presents the Latest UI Updates - BOF3615 Discover the eye candy that the user interface experts have been working on. Jeff Hoffman and Terri Yamamoto Located in the Hilton San Francisco Imperial Ballroom B Monday, October 1, 5:30 PM - 6:15 PM Mastering Java Deployment Skills - CON7797 Find out what Java Deployment has been cooking. This is the best place to learn about self-contained application packaging. Igor Nekrestyanov and Mark Howe Located in the Hilton San Francisco Imperial Ballroom B Thursday, October 4th, 12:30 PM to 1:30 PM For those who will not be able to aqttend we will share all slides after the JavaOne. And just to make it easy to find us, here is a map: View Larger Map

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  • Power Dynamic Database-Driven Websites with MySQL & PHP

    - by Antoinette O'Sullivan
    Join major names among MySQL customers by learning to power dynamic database-driven websites with MySQL & PHP. With the MySQL and PHP: Developing Dynamic Web Applications course, in 4 days, you learn how to develop applications in PHP and how to use MySQL efficiently for those applications! Through a hands-on approach, this instructor-led course helps you improve your PHP skills and combine them with time-proven database management techniques to create best-of-breed web applications that are efficient, solid and secure. You can currently take this course as a: Live Virtual Class (LVC): There are a number events on the schedule to suit different timezones in January 2013 and March 2013. With an LVC, you get to follow this live instructor-led class from your own desk - so no travel expense or inconvenience. In-Class Event: Travel to an education center to attend this class. Here are some events already on the scheduled:  Where  When  Delivery Language  Lisbon, Portugal  15 April 2013  European Portugese  Porto, Portugal 15 April 2013   European Portugese  Barcelona, Spain 28 February 2013  Spanish  Madrid, Spain 4 March 2013   Spanish If you do not see an event that suits you, register your interest in an additional date/location/delivery language. If you want more indepth knowledge on developing with MySQL and PHP, consider the MySQL for Developers course. For full details on these and all courses on the authentic MySQL curriculum, go to http://oracle.com/education/mysql.

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  • Come sfruttare le nuove dinamiche di relazione azienda-consumatore per ottimizzare l’esperienza multicanale e per rendere più efficiente il Customer Service creando e mantenendo la "brand promise"?

    - by Silvia Valgoi
    Scoprilo il prossimo 4 luglio a Milano! Oracle ha organizzato un workshop per condividere esperienze e casi sul tema Service Excellence. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In un mondo costantemente connesso dove le aspettative dei consumatori aumentano sempre di più un’area in cui le aziende possono veramente differenziarsi, mantenendo leadership e quote di mercato, è la Customer Service Experience che possono fornire. Ma come sfruttare queste nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service creando valore e mantenendo la “brand promise”? Con il contributo di ASAP Service Management Forum, osservatorio privilegiato per le tematiche di Service, e con il contributo di testimonianze andremo a definire i percorsi da intraprendere o già intrapresi per sviluppare efficaci strategie di Customer Experience che tengano conto del ruolo cruciale che il consumatore ricopre quando interagisce con l’azienda. Non perdere questo appuntamento!  

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  • Week 11: Spring Break Destination: Specialization

    - by sandra.haan
    Oh how we miss Spring Break - a whole week off from school to play in the sun and get re-charged. You are probably sitting at your computer right now wishing your feet were in the sand on a warm beach somewhere instead of at your desk. Sadly, we can't transport you to a tropical paradise, but we can offer a quick Spring Break with OPN Specialized (shoes optional). Ingredients: 1 dose of Sun FAQ 1 pinch of OPN Specialized awareness 6 OPN Specialized Webcasts 1.5 months of promotional pricing Slather yourself in Sun knowledge by reviewing the FAQ. Once armed with the direction for Sun partners, relax and dive into a good read on OPN Specialized - ahh yes, that's right - the new OPN program offering you the ability to differentiate yourself. You must be exhausted from all of that work - you are on break after all. Once rested, map out an excursion and plan to attend 1 of 6 upcoming OPN Specialized sessions. These will walk you through the steps you need to take to become Specialized. Once completed, reflect on your journey and join OPN Specialized while the promotional pricing is still available. Just like any other trip, you want to know what others are saying about the destination - listen in as Judson talks about the OPN Specialized Webcast series: Feel free to add your own ingredients to this recipe and don't forget to reach out to the Oracle Partner Business Center with any of your questions on OPN Specialized. Happy Spring Break, The OPN Communications Team

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  • SOA Governance Book

    - by JuergenKress
    Thomas Erl and Ann Thomas Manes and many additional authors, launched the SOA Governance book, the latest  book in the SOA series at the SOA & Cloud Symposium 2011. Within the SOA manifesto panel Ann Thomas Manes highlighted the importance of governance for SOA projects. Governance should include what is in for myself make it easy  leadership model share values For more information about the SOA Governance book listen to the podcast series: The Importance of Strong Governance for SOA Projects Listen The Launch of “SOA Governance: Governing Shared Services On-Premise and in the Cloud” Listen The Secret to SOA Governance: Getting the Right People to do the Right Things at the Right Time Listen Understanding SOA Governance Listen Want to receive a free copy of the SOA Governance book? The first 10 persons (in EMEA) who send us a screenshot of their SOA Certified Implementation Specialist certificate will receive one! Please send us an e-mail with the screenshot and your postal shipping address! For additional books on SOA & BPM please visit our publications wiki For details please become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website echnorati Tags: Thomas Erl,SOA Governance,Ann Thomas Manes,SOA Community,Jürgen Kress,SOA Symposium

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  • Optimizing MySQL Database Operations for Better Performance

    - by Antoinette O'Sullivan
    If you are responsible for a MySQL Database, you make choices based on your priorities; cost, security and performance. To learn more about improving performance, take the MySQL Performance Tuning course.  In this 4-day instructor-led course you will learn practical, safe and highly efficient ways to optimize performance for the MySQL Server. It will help you develop the skills needed to use tools for monitoring, evaluating and tuning MySQL. You can take this course via the following delivery methods:Training-on-Demand: Take this course at your own pace, starting training within 24 hours of registration. Live-Virtual Event: Follow a live-event from your own desk; no travel required. You can choose from a selection of events to suit your timezone. In-Class Event: Travel to an education center to take this course. Below is a selection of events already on the schedule.  Location  Date  Delivery Language  London, England  26 November 2013  English  Toulouse, France  18 November 2013 French   Rome, Italy  2 December 2013  Italian  Riga, Latvia  3 March 2014  Latvian  Jakarta Barat, Indonesia 10 December 2013  English   Tokyo, Japan  17 April 2014  Japanese  Pasig City, Philippines 9 December 2013   English  Bangkok, Thailand  4 November 2013  English To register for this course or to learn more about the authentic MySQL curriculum, go to http://education.oracle.com/mysql. To see what an expert has to say about MySQL Performance, read Dimitri's blog.

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