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• UPOS RFIDScanner data format

  - by Robert Snyder

  A lot of work that I do currently is based in the OPOS/UPOS world. My company has a device that can read 13.56Mhz tags (RFID), Smart Cards, and Mag Stripe cards. Up until somewhat recently I have only been working with RFID for a very specific scenario. That was to read UltraLight C and Desfire cards. These cards were all setup very specifically so that I could take the data read from those cards and force it into a MSR track2 format. The past couple of weeks, however, I have been working on reading RFID credit cards (since I have a Visa card I've been using mine), and Smart Card credit cards. (The visa card I have has both) In learning how to communicate with SmartCard and reading ISO7816 and EMVCO documents I became a little more familiar with how info is stored. But now I have a question regarding UPOS. The RFID data on my Visa is stored (and read) very similar to how the data is stored and read from the Smart Card on my Visa. Cool. Well in the UPOS spec for SmartCardRW the ReadData method returns a byte array. That's cool, I can just return all that data and then parse it as my heart desires. The RFID though has a LinkedList of Tags. Well this makes sense in terms of my Visa card (reminds me of a question I have in regards to SmartCard, but that is for another question) but what about ULC and Desfire, or for that matter any Mifare card. Pages, Files, Purses don't exactly fit the Tag profile. For instance lets just say I read pages 4-12 on my ULC card. Each page I read is 4 bytes long. Does this mean I have 9 tags in my LinkedList? Is my Tag id the page number? Or then how does that translate to Desfire? I open application 123456 and read file 1 and file 2, Do I have 2 tags? and if so what is my tag id? At least with my Visa I think that I have to use the Tag id (ex 5F24 for my expiration date) and value of {0x15, 0x10, 0x31} Part of me says yes..that makes sense. Another part of me says, "well if that is the case then why doesn't SmartCardRW have Tags?" So that is my question. How do I format my data from those different types of media? or is that the job of my Control Object (the application)? Is so how does it know? The only protocols I have are: // Summary: // Enumerates the available predefined RFID tag protocols the device supports. [Flags] public enum RFIDProtocols { EpcClass0 = 1, RFIDSdt0Plus = 2, EpcClass1 = 4, EpcClass1Gen2 = 8, EpcClass2 = 16, Iso14443A = 4096, Iso14443B = 8192, Iso15693 = 12288, Iso180006B = 16384, Other = 16777216, All = 1073741824, } If I use that well all of my cards that I have are all Iso14443A. I use the ATQA and the SAK to know what type of card I really have. There is no RFID property that lets me specify that. So I'm lost.

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• Book Review (Book 12) - 20 Master Plots

  - by BuckWoody

  This is a continuation of the books I challenged myself to read to help my career - one a month, for a year. You can read my first book review here, and the entire list is here. The book I chose for May 2012 was:20 Master Plots by Ronald B. Tobias. This is my final book review - at least for this year. I'll explain what I've learned in this book in particular, and in the last twelve months in general. Why I chose this book: Stories and themes are part of software, presenting, and working in teams. This book claims there are only 20 plots, ever. I wanted to find out. What I learned: Probably my most favorite read of the year. Deceptively small, amazingly insightful. The premise is that there are only a few "base" themes, and that once you learn them you can put together an interesting set of stories on most any topic. Yes, the author admits that this number has been different throughout history - some have said 50, others 14, and still others claim only one or two basic plots. This doesn't change the fact that you can build very complex stories from a simple set of circumstances and characters. Be warned - if you read this book it takes away much of the wonder from almost every movie or book you'll read from here on! I loved it. My favorite part is that the author gives you exercises to build stories, right from the start. I've actually used these as the start of a meeting to foster creativity. Amazing stuff. One of my favorite sections of the book deals with plot and story. Plot: The king died, and the queen died. Story: The king died, and the queen died of heartbreak. Add one or two words, and you have the essence of storytelling. A highly recommended read, for all folks of all ages. You'll like it, your spouse will like it, and your kids will like it. I learned to be a better storyteller, and it helped me understand that plots and stories are not just things in books - they are a direct reflection of human nature. That makes me a better manager of myself and others.   And this is the last of the reviews - at least for this year. I probably won't post many more book reviews here, but I will keep up the practice. As a reminder, the goal was to select 12 books that will help you reach your career goals. They don't have to be technical, or even apply directly to your job - but they do need to be books that you mindfully select as getting you closer to what you want to be. Each month, jot down what you learned from the work. And see if it doesn't in fact get you closer to your goals. These readings helped me - I got a promotion this year, and I attribute at least some of that to the things I learned.

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• Business School graduate joins Oracle

  - by jessica.ebbelaar(at)oracle.com

  My name is Mathias, I work as an Applications Inside Sales Rep for the French market, and I’d like to give you a brief snapshot of my experience at Oracle. First things first, how did you hear about Oracle? Where have you seen the sharp and recognizable red logo? Was it in Charles de Gaulle Airport when your eyes crossed the 20-metre banner with a picture of a strange big machine in the middle? Was it through reading the Forbes 10 top IT companies worldwide ranking? Or is it because IT is your thing and you cannot but know one of the “big four”? Meeting with a Grenoble Alumnus My story is a little different. My plan was to work in sales, in the IT industry. I had heard about Oracle, but my opinion at the time was that this kind of multinational company was way out of reach for a young graduate, even with high enthusiasm and great excitement to be (finally) on the job market. So, I was really surprised when I had an interesting conversation with a top alumnus of my business school. We were at the Grenoble Ecole de Management graduation ceremony (our graduation!), and before the party got really started, I got to chat with her. She told me of the great experience she was getting by living and working in Dublin. She had already figured it all out: “you work with another 100 young people from 10 different nationalities across Europe, you can be based in Dublin, but then once you work really hard you can move to Malaga Spain or other BUs around the world, you can work with different lines of business and learn about new “techy” and business oriented products, move to the field in your home country or elsewhere, etc.” What, what, what? Moving around Europe, trained by the best sales coaches in the world, acquiring strong IT knowledge and getting on board with one of fastest-growing and most watched companies in the world? Well, I was in. The next day (OK, 3 days after, the time to recover), I sent her my CV, and 3 months later I started as a Business Development Consultant at Oracle in Dublin, representing the latest cloud based CRM across the French market. That was 15 months ago. Since then, I moved line of business twice, I’m always learning new things and working with different and senior stakeholders; I have attended hundreds of hours of sales and product training (priceless when you come from a business background); I passed the Dublin Institute of Technology Sales Certification through different trainings given onsite within Oracle; I’ve led projects based around social media and I’ve gotten involved within various sales deals going on my market. Despite all of these great things, two will remain in my spirit: the multiculturalism that I experience every day in the office, and the American style of management - more direct and open than what you can find in “regular French companies”. Sales Progression Board In May 2012, I passed what we call a ‘Sales Progression Board’ to be promoted to an Inside Sales position. I am now in charge of generating revenue through the sale of Oracle applications on my specific territory. Always keeping in my mind my personal ambition: going to the field one day. Interested to join Oracle in the same role as Mathias? Visit http://campus.oracle.com.

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• Perm SSIS Developer Urgently Required

  - by blakmk

    Job Role To provide dedicated data services support to the company, by designing, creating, maintaining and enhancing database objects, ensuring data quality, consistency and integrity. Migrating data from various sources to central SQL 2008 data warehouse will be the primary function. Migration of data from bespoke legacy database’s to SQL 2008 data warehouse. Understand key business requirements, Liaising with various aspects of the company. Create advanced transformations of data, with focus on data cleansing, redundant data and duplication. Creating complex business rules regarding data services, migration, Integrity and support (Best Practices). Experience ·         Minimum 3 year SSIS experience, in a project or BI Development role and involvement in at least 3 full ETL project life cycles, using the following methodologies and tools o    Excellent knowledge of ETL concepts including data migration & integrity, focusing on SSIS. o    Extensive experience with SQL 2005 products, SQL 2008 desirable. o    Working knowledge of SSRS and its integration with other BI products. o    Extensive knowledge of T-SQL, stored procedures, triggers (Table/Database), views, functions in particular coding and querying. o    Data cleansing and harmonisation. o    Understanding and knowledge of indexes, statistics and table structure. o    SQL Agent – Scheduling jobs, optimisation, multiple jobs, DTS. o    Troubleshoot, diagnose and tune database and physical server performance. o    Knowledge and understanding of locking, blocks, table and index design and SQL configuration. ·         Demonstrable ability to understand and analyse business processes. ·         Experience in creating business rules on best practices for data services. ·         Experience in working with, supporting and troubleshooting MS SQL servers running enterprise applications ·         Proven ability to work well within a team and liaise with other technical support staff such as networking administrators, system administrators and support engineers. ·         Ability to create formal documentation, work procedures, and service level agreements. ·         Ability to communicate technical issues at all levels including to a non technical audience. ·         Good working knowledge of MS Word, Excel, PowerPoint, Visio and Project.   Location Based in Crawley with possibility of some remote working Contact me for more info: http://sqlblogcasts.com/blogs/blakmk/contact.aspx      

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• Handling Configuration Changes in Windows Azure Applications

  - by Your DisplayName here!

  While finalizing StarterSTS 1.5, I had a closer look at lifetime and configuration management in Windows Azure. (this is no new information – just some bits and pieces compiled at one single place – plus a bit of reality check) When dealing with lifetime management (and especially configuration changes), there are two mechanisms in Windows Azure – a RoleEntryPoint derived class and a couple of events on the RoleEnvironment class. You can find good documentation about RoleEntryPoint here. The RoleEnvironment class features two events that deal with configuration changes – Changing and Changed. Whenever a configuration change gets pushed out by the fabric controller (either changes in the settings section or the instance count of a role) the Changing event gets fired. The event handler receives an instance of the RoleEnvironmentChangingEventArgs type. This contains a collection of type RoleEnvironmentChange. This in turn is a base class for two other classes that detail the two types of possible configuration changes I mentioned above: RoleEnvironmentConfigurationSettingsChange (configuration settings) and RoleEnvironmentTopologyChange (instance count). The two respective classes contain information about which configuration setting and which role has been changed. Furthermore the Changing event can trigger a role recycle (aka reboot) by setting EventArgs.Cancel to true. So your typical job in the Changing event handler is to figure if your application can handle these configuration changes at runtime, or if you rather want a clean restart. Prior to the SDK 1.3 VS Templates – the following code was generated to reboot if any configuration settings have changed: private void RoleEnvironmentChanging(object sender, RoleEnvironmentChangingEventArgs e) {     // If a configuration setting is changing     if (e.Changes.Any(change => change is RoleEnvironmentConfigurationSettingChange))     {         // Set e.Cancel to true to restart this role instance         e.Cancel = true;     } } This is a little drastic as a default since most applications will work just fine with changed configuration – maybe that’s the reason this code has gone away in the 1.3 SDK templates (more). The Changed event gets fired after the configuration changes have been applied. Again the changes will get passed in just like in the Changing event. But from this point on RoleEnvironment.GetConfigurationSettingValue() will return the new values. You can still decide to recycle if some change was so drastic that you need a restart. You can use RoleEnvironment.RequestRecycle() for that (more). As a rule of thumb: When you always use GetConfigurationSettingValue to read from configuration (and there is no bigger state involved) – you typically don’t need to recycle. In the case of StarterSTS, I had to abstract away the physical configuration system and read the actual configuration (either from web.config or the Azure service configuration) at startup. I then cache the configuration settings in memory. This means I indeed need to take action when configuration changes – so in my case I simply clear the cache, and the new config values get read on the next access to my internal configuration object. No downtime – nice! Gotcha A very natural place to hook up the RoleEnvironment lifetime events is the RoleEntryPoint derived class. But with the move to the full IIS model in 1.3 – the RoleEntryPoint methods get executed in a different AppDomain (even in a different process) – see here.. You might no be able to call into your application code to e.g. clear a cache. Keep that in mind! In this case you need to handle these events from e.g. global.asax.

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• Good DBAs Do Baselines

  - by Louis Davidson

  One morning, you wake up and feel funny. You can’t quite put your finger on it, but something isn’t quite right. What now? Unless you happen to be a hypochondriac, you likely drag yourself out of bed, get on with the day and gather more “evidence”. You check your symptoms over the next few days; do you feel the same, better, worse? If better, then great, it was some temporal issue, perhaps caused by an allergic reaction to some suspiciously spicy chicken. If the same or worse then you go to the doctor for some health advice, but armed with some data to share, and having ruled out certain possible causes that are fixed with a bit of rest and perhaps an antacid. Whether you realize it or not, in comparing how you feel one day to the next, you have taken baseline measurements. In much the same way, a DBA uses baselines to gauge the gauge health of their database servers. Of course, while SQL Server is very willing to share data regarding its health and activities, it has almost no idea of the difference between good and bad. Over time, experienced DBAs develop “mental” baselines with which they can gauge the health of their servers almost as easily as their own body. They accumulate knowledge of the daily, natural state of each part of their database system, and so know instinctively when one of their databases “feels funny”. Equally, they know when an “issue” is just a passing tremor. They see their SQL Server with all of its four CPU cores running close 100% and don’t panic anymore. Why? It’s 5PM and every day the same thing occurs when the end-of-day reports, which are very CPU intensive, are running. Equally, they know when they need to respond in earnest when it is the first time they have heard about an issue, even if it has been happening every day. Nevertheless, no DBA can retain mental baselines for every characteristic of their systems, so we need to collect physical baselines too. In my experience, surprisingly few DBAs do this very well. Part of the problem is that SQL Server provides a lot of instrumentation. If you look, you will find an almost overwhelming amount of data regarding user activity on your SQL Server instances, and use and abuse of the available CPU, I/O and memory. It seems like a huge task even to work out which data you need to collect, let alone start collecting it on a regular basis, managing its storage over time, and performing detailed comparative analysis. However, without baselines, though, it is very difficult to pinpoint what ails a server, just by looking at a single snapshot of the data, or to spot retrospectively what caused the problem by examining aggregated data for the server, collected over many months. It isn’t as hard as you think to get started. You’ve probably already established some troubleshooting queries of the type SELECT Value FROM SomeSystemTableOrView. Capturing a set of baseline values for such a query can be as easy as changing it as follows: INSERT into BaseLine.SomeSystemTable (value, captureTime) SELECT Value, SYSDATETIME() FROM SomeSystemTableOrView; Of course, there are monitoring tools that will collect and manage this baseline data for you, automatically, and allow you to perform comparison of metrics over different periods. However, to get yourself started and to prove to yourself (or perhaps the person who writes the checks for tools) the value of baselines, stick something similar to the above query into an agent job, running every hour or so, and you are on your way with no excuses! Then, the next time you investigate a slow server, and see x open transactions, y users logged in, and z rows added per hour in the Orders table, compare to your baselines and see immediately what, if anything, has changed!

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• Utility to Script SQL Server Configuration

  - by Bill Graziano

  I wrote a small utility to script some key SQL Server configuration information. I had two goals for this utility: Assist with disaster recovery preparation Identify configuration changes I’ve released the application as open source through CodePlex. You can download it from CodePlex at the Script SQL Server Configuration project page. The application is a .NET 2.0 console application that uses SMO. It writes its output to a directory that you specify.  Disaster Planning ScriptSqlConfig generates scripts for logins, jobs and linked servers.  It writes the properties and configuration from the instance to text files. The scripts are designed so they can be run against a DR server in the case of a disaster. The properties and configuration will need to be manually compared. Each job is scripted to its own file. Each linked server is scripted to its own file. The linked servers don’t include the password if you use a SQL Server account to connect to the linked server. You’ll need to store those somewhere secure. All the logins are scripted to a single file. This file includes windows logins, SQL Server logins and any server role membership.  The SQL Server logins are scripted with the correct SID and hashed passwords. This means that when you create the login it will automatically match up to the users in the database and have the correct password. This is the only script that I programmatically generate rather than using SMO. The SQL Server configuration and properties are scripted to text files. These will need to be manually reviewed in the event of a disaster. Or you could DIFF them with the configuration on the new server. Configuration Changes These scripts and files are all designed to be checked into a version control system.  The scripts themselves don’t include any date specific information. In my environments I run this every night and check in the changes. I call the application once for each server and script each server to its own directory.  The process will delete any existing files before writing new ones. This solved the problem I had where the scripts for deleted jobs and linked servers would continue to show up.  To see any changes I just need to query the version control system to show many any changes to the files. Database Scripting Utilities that script database objects are plentiful.  CodePlex has at least a dozen of them including one I wrote years ago. The code is so easy to write it’s hard not to include that functionality. This functionality wasn’t high on my list because it’s included in a database backup.  Unless you specify the /nodb option, the utility will script out many user database objects. It will script one object per file. It will script tables, stored procedures, user-defined data types, views, triggers, table types and user-defined functions. I know there are more I need to add but haven’t gotten around it yet. If there’s something you need, please log an issue and get it added. Since it scripts one object per file these really aren’t appropriate to recreate an empty database. They are really good for checking into source control every night and then seeing what changed. I know everyone tells me all their database objects are in source control but a little extra insurance never hurts. Conclusion I hope this utility will help a few of you out there. My goal is to have it script all server objects that aren’t contained in user databases. This should help with configuration changes and especially disaster recovery.

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• PASS Summit 2013 Review

  - by Ajarn Mark Caldwell

  As a long-standing member of PASS who lives in the greater Seattle area and has attended about nine of these Summits, let me start out by saying how GREAT it was to go to Charlotte, North Carolina this year.  Many of the new folks that I met at the Summit this year, upon hearing that I was from Seattle, commented that I must have been disappointed to have to travel to the Summit this year after 5 years in a row in Seattle.  Well, nothing could be further from the truth.  I cheered loudly when I first heard that the 2013 Summit would be outside Seattle.  I have many fond memories of trips to Orlando, Florida and Grapevine, Texas for past Summits (missed out on Denver, unfortunately).  And there is a funny dynamic that takes place when the conference is local.  If you do as I have done the last several years and saved my company money by not getting a hotel, but rather just commuting from home, then both family and coworkers tend to act like you’re just on a normal schedule.  For example, I have a young family, and my wife and kids really wanted to still see me come home “after work”, but there are a whole lot of after-hours activities, social events, and great food to be enjoyed at the Summit each year.  Even more so if you really capitalize on the opportunities to meet face-to-face with people you either met at previous summits or have spoken to or heard of, from Twitter, blogs, and forums.  Then there is also the lovely commuting in Seattle traffic from neighboring cities rather than the convenience of just walking across the street from your hotel.  So I’m just saying, there are really nice aspects of having the conference 2500 miles away. Beyond that, the training was fantastic as usual.  The SQL Server community has many outstanding presenters and experts with deep knowledge of the tools who are extremely willing to share all of that with anyone who wants to listen.  The opening video with PASS President Bill Graziano in a NASCAR race turned dream sequence was very well done, and the keynotes, as usual, were great.  This year I was particularly impressed with how well attended were the Professional Development sessions.  Not too many years ago, those were very sparsely attended, but this year, the two that I attended were standing-room only, and these were not tiny rooms.  I would say this is a testament to both the maturity of the attendees realizing how important these topics are to career success, as well as to the ever-increasing skills of the presenters and the program committee for selecting speakers and topics that resonated with people.  If, as is usually the case, you were not able to get to every session that you wanted to because there were just too darn many good ones, I encourage you to get the recordings. Overall, it was a great time as these events always are.  It was wonderful to see old friends and make new ones, and the people of Charlotte did an awesome job hosting the event and letting their hospitality shine (extra kudos to SQLSentry for all they did with the shuttle, maps, and other event sponsorships).  We’re back in Seattle next year (it is a release year, after all) but I would say that with the success of this year’s event, I strongly encourage the Board and PASS HQ to firmly reestablish the location rotation schedule.  I’ll even go so far as to suggest standardizing on an alternating Seattle – Charlotte schedule, or something like that. If you missed the Summit this year, start saving now, and register early, so you can join us!

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• Fun with Python

  - by dotneteer

  I am taking a class on Coursera recently. My formal education is in physics. Although I have been working as a developer for over 18 years and have learnt a lot of programming on the job, I still would like to gain some systematic knowledge in computer science. Coursera courses taught by Standard professors provided me a wonderful chance. The three languages recommended for assignments are Java, C and Python. I am fluent in Java and have done some projects using C++/MFC/ATL in the past, but I would like to try something different this time. I first started with pure C. Soon I discover that I have to write a lot of code outside the question that I try to solve because the very limited C standard library. For example, to read a list of values from a file, I have to read characters by characters until I hit a delimiter. If I need a list that can grow, I have to create a data structure myself, something that I have taking for granted in .Net or Java. Out of frustration, I switched to Python. I was pleasantly surprised to find that Python is very easy to learn. The tutorial on the official Python site has the exactly the right pace for me, someone with experience in another programming. After a couple of hours on the tutorial and a few more minutes of toying with IDEL, I was in business. I like the “battery supplied” philosophy that gives everything that I need out of box. For someone from C# or Java background, curly braces are replaced by colon(:) and tab spaces. Although I tend to miss colon from time to time, I found that the idea of tab space is actually very nice once I get use to them. I also like to feature of multiple assignment and multiple return parameters. When I need to return a by-product, I just add it to the list of returns. When would use Python? I would use Python if I need to computer anything quick. The language is very easy to use. Python has a good collection of libraries (packages). The REPL of the interpreter allows me test ideas quickly before committing them into script. Lots of computer science work have been ported from Lisp to Python. Some universities are even teaching SICP in Python. When wouldn’t I use Python? I mostly would not use it in a managed environment, such as Ironpython or Jython. Both .Net and Java already have a rich library so one has to make a choice which library to use. If we use the managed runtime library, the code will tie to the particular runtime and thus not portable. If we use the Python library, then we will face the relatively long start-up time. For this reason, I would not recommend to use Ironpython for WP7 development. The only situation that I see merit with managed Python is in a server application where I can preload Python so that the start-up time is not a concern. Using Python as a managed glue language is an over-kill most of the time. A managed Scheme could be a better glue language as it is small enough to start-up very fast.

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• Sitting Pretty

  - by Phil Factor

  Guest Editorial for Simple-Talk IT Pro newsletter'DBAs and SysAdmins generally prefer an expression of calmness under adversity. It is a subtle trick, and requires practice in front of a mirror to get it just right. Too much adversity and they think you're not coping; too much calmness and they think you're under-employed' I dislike the term 'avatar', when used to describe a portrait photograph. An avatar, in the sense of a picture, is merely the depiction of one's role-play alter-ego, often a ridiculous bronze-age deity. However, professional image is important. The choice and creation of online photos has an effect on the way your message is received and it is important to get that right. It is fine to use that photo of you after ten lagers on holiday in an Ibiza nightclub, but what works on Facebook looks hilarious on LinkedIn. My splendid photograph that I use online was done by a professional photographer at great expense and I've never had the slightest twinge of regret when I remember how much I paid for it. It is me, but a more pensive and dignified edition, oozing trust and wisdom. One gasps at the magical skill that a professional photographer can conjure up, without digital manipulation, to make the best of a derisory noggin (ed: slang for a head). Even if he had offered to depict me as a semi-naked, muscle-bound, sword-wielding hero, I'd have demurred. No, any professional person needs a carefully cultivated image that looks right. I'd never thought of using that profile shot, though I couldn't help noticing the photographer flinch slightly when he first caught sight of my face. There is a problem with using an avatar. The use of a single image doesn't express the appropriate emotion. At the moment, it is weird to see someone with a laughing portrait writing something solemn. A neutral cast to the face, somewhat like a passport photo, is probably the best compromise. Actually, the same is true of a working life in IT. One of the first skills I learned was not to laugh at managers, but, instead, to develop a facial expression that promoted a sense of keenness, energy and respect. Every profession has its own preferred facial cast. A neighbour of mine has the natural gift of a face that displays barely repressed grief. Though he is characteristically cheerful, he earns a remarkable income as a pallbearer. DBAs and SysAdmins generally prefer an expression of calmness under adversity. It is a subtle trick, and requires practice in front of a mirror to get it just right. Too much adversity and they think you're not coping; too much calmness and they think you're under-employed. With an appropriate avatar, you could do away with a lot of the need for 'smilies' to give clues as to the meaning of what you've written on forums and blogs. If you had a set of avatars, showing the full gamut of human emotions expressible in writing: Rage, fear, reproach, joy, ebullience, apprehension, exasperation, dissembly, irony, pathos, euphoria, remorse and so on. It would be quite a drop-down list on forums, but given the vast prairies of space on the average hard drive, who cares? It would cut down on the number of spats in Forums just as long as one picks the right avatar. As an unreconstructed geek, I find it hard to admit to the value of image in the workplace, but it is true. Just as we use professionals to tidy up and order our CVs and job applications, we should employ experts to enhance our professional image. After all you don't perform surgery or dentistry on yourself do you?

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• Process Power to the People that Create Engagement

  - by Michael Snow

  Organizations often speak about their engagement problems as if the problem is the people they are trying to engage - employees,  partners, customers and citizens.  The reality of most engagement problems is that the processes put in place to engage are impersonal, inflexible, unintuitive, and often completely ignorant of the population they are trying to serve. Life, Liberty and the Pursuit of Delight? How appropriate during this short week of the US Independence Day Holiday that we're focusing on People, Process and Engagement. As we celebrate this holiday in the US and the historic independence we gained (sorry Brits!) - it's interesting to think back to 1776 to the creation of that pivotal document, the Declaration of Independence. What tremendous pressure to create an engaging document and founding experience they must have felt. "On June 11, 1776, in anticipation of the impending vote for independence from Great Britain, the Continental Congress appointed five men — Thomas Jefferson, John Adams, Benjamin Franklin, Roger Sherman, and Robert Livingston — to write a declaration that would make clear to people everywhere why this break from Great Britain was both necessary and inevitable. The committee then appointed Jefferson to draft a statement. Jefferson produced a "fair copy" of his draft declaration, which became the basic text of his "original Rough draught." The text was first submitted to Adams, then Franklin, and finally to the other two members of the committee. Before the committee submitted the declaration to Congress on June 28, they made forty-seven emendations to the document. During the ensuing congressional debates of July 1-4, 1776, Congress adopted thirty-nine further revisions to the committee draft. (http://www.constitution.org) If anything was an attempt for engaging the hearts and minds of the 13 Colonies at the time, this document certainly succeeded in its mission. ...Their tools at the time were pen and ink and parchment. Although the final document would later be typeset with lead type for a printing press to distribute to the colonies, all of the original drafts were hand written. And today's enterprise complains about using "Review and Track Changes" at times.  Can you imagine the manual revision control process? or lack thereof?  Collaborative process? Time delays? Would  implementing a better process have helped our founding fathers collaborate better? Declaration of Independence rough draft below. One of many during the creation process. Great comparison across multiple versions of the document here. (from http://www.ushistory.org/): While you may not be creating a new independent nation, getting your employees to engage is crucial to your success as a company in today's world. Oracle WebCenter provides the tools that power engagement. Employees that have better tools for communication, collaboration and getting their job done are more engaged employees. Better engaged employees create more engaged customers and partners. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Merging Social Accounts: What We Learned This Weekend

  - by Mike Stiles

  Guest Post by Erika BrookesWe learned that it’s not always as easy as you think it’s going to be. While it’s widely accepted that merging multiple owned Facebook Pages that are duplicating communities and putting out the same type of content is a best practice, actually pulling it off without rattling fans is a trickier proposition. Facebook is nice and clear about how to merge Facebook Pages. Although content is not carried over, Likes from the pages you’re merging are. So you can imagine the surprise when such fans start seeing posts in their News Feed from a page they don’t believe they ever Liked. One community member accurately likened it to having your bank come under another bank’s brand name. The Facebook Page changes to the new brand, just like your debit card, emails, signs and other communication. This weekend we did our merge. The Facebook communities of Vitrue, Involver and Collective Intellect were pulled into one community, Oracle Social. Could we have handled it better? Oh yeah. Our intent was to make sure, to the fullest extent possible, that the fans of the Vitrue, Involver, and Collective Intellect brand pages were well-informed about the pending page merges in ADVANCE of the merge. While many were aware that Oracle acquired the three companies, many were not. We learned from fan feedback that we should have sent notifications MUCH earlier to make the brand Page merge crystal clear and to answer any questions. That was our bad, our responsibility and we apologize for Oracle Social showing up in your News Feed if you were not aware that it was a result of your fandom of Vitrue, Involver or Collective Intellect. It was our job to make you aware well in advance. Some felt they had never Liked the fan Pages of Vitrue, Involver or Collective Intellect, so they were understandably upset (some cultures may call it “fit to be tied”) when they found themselves fans of Oracle Social. One thing to consider is that since 2009, brands and developers have used and enjoyed free Involver tab apps like Twitter, RSS and YouTube (1.2 million of which are currently active), which included an opt-in Liking the Involver Page. Often, when Liking happens in a manner outside of the traditional clicking of a Like button on a brand Page, it’s easy to forget a Page was indeed Liked. Lastly, a few felt that their Like of the Page had been “bought.” It was not. No fans or Likes were separately purchased. Yes, the companies and the social properties of Vitrue, Involver and Collective Intellect were acquired by Oracle. Those brands are now being coordinated into the larger Oracle brand. In social media, that means those brands are being integrated into the Oracle Social community. So what now? We apologize and apply lessons learned. We learned that you not only have to communicate thoroughly and clearly, but you have to communicate well in advance of any actionable items that will affect fans. We’re more than willing to walk straight to the woodshed when we deserve it. Going forward, the social team here is dedicated to facilitating content, discussion and sharing around social for marketers, agencies, IT stakeholders and social staffs, including community managers. We anticipate Oracle Social being the premier gathering place for true social innovators as we move into social’s exciting next phase of development. Inevitably, some will still feel they are fans of the Page in error. While we hate to see you go, you may unlike the Page if it’s not relevant or useful to you. Let’s continue to contribute, participate, foster our desire to learn, and move forward together positively and constructively - both for current fans of the community and the many fans to come.

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• Oracle ties social, CRM, analytics products to customer experience

  - by Richard Lefebvre

  Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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• Controlling soft errors and false alarms in SSIS

  - by Jim Giercyk

  If you are like me, you dread the 3AM wake-up call.  I would say that the majority of the pages I get are false alarms.  The alerts that require action often require me to open an SSIS package, see where the trouble is and try to identify the offending data.  That can be very time-consuming and can take quite a chunk out of my beauty sleep.  For those reasons, I have developed a simple error handling scenario for SSIS which allows me to rest a little easier.  Let me first say, this is a high level discussion; getting into the nuts and bolts of creating each shape is outside the scope of this document, but if you have an average understanding of SSIS, you should have no problem following along. In the Data Flow above you can see that there is a caution triangle.  For the purpose of this discussion I am creating a truncation error to demonstrate the process, so this is to be expected.  The first thing we need to do is to redirect the error output.  Double-clicking on the Query shape presents us with the properties window for the input.  Simply set the columns that you want to redirect to Redirect Row in the dropdown box and hit Apply. Without going into a dissertation on error handling, I will just note that you can decide which errors you want to redirect on Error and on Truncation.  Therefore, to override this process for a column or condition, simply do not redirect that column or condition. The next thing we want to do is to add some information about the error; specifically, the name of the package which encountered the error and which step in the package wrote the record to the error table.  REMEMBER: If you redirect the error output, your package will not fail, so you will not know where the error record was created without some additional information.    I added 3 columns to my error record; Severity, Package Name and Step Name.  Severity is just a free-form column that you can use to note whether an error is fatal, whether the package is part of a test job and should be ignored, etc.  Package Name and Step Name are system variables. In my package I have created a truncation situation, where the firstname column is 50 characters in the input, but only 4 characters in the output.  Some records will pass without truncation, others will be sent to the error output.  However, the package will not fail. We can see that of the 14 input rows, 8 were redirected to the error table. This information can be used by another step or another scheduled process or triggered to determine whether an error should be sent.  It can also be used as a historical record of the errors that are encountered over time.  There are other system variables that might make more sense in your infrastructure, so try different things.  Date and time seem like something you would want in your output for example.  In summary, we have redirected the error output from an input, added derived columns with information about the errors, and inserted the information and the offending data into an error table.  The error table information can be used by another step or process to determine, based on the error information, what level alert must be sent.  This will eliminate false alarms, and give you a head start when a genuine error occurs.

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• SQL Saturday 27 (Portland, Oregon)

  - by BuckWoody

  I’m sitting in the Seattle airport, waiting for my flight to Silicon Valley California for the SQL Server 2008 R2 Launch Event. By some quirk of nature, they are asking me to Emcee the event – but that’s another post entirely.   I’m reflecting on the SQL Saturday 27 event that was just held in Portland, Oregon this last Saturday. These are not Microsoft-sponsored events – it’s truly the community at work. Think of a big user-group meeting – I mean REALLY big – held in a central location, like at a college (as ours was) or some larger, inexpensive venue like that. Everyone there is volunteering – it’s my own money and time to drive several hours to a hotel for the night, feed myself and present. It’s their own time and money for the folks that organize the event – unless a vendor or two steps in to help. It’s their own time and money for the attendees to drive a long way, spend the night and their Saturday to listen to the speakers. Why do all this?   Because everybody benefits. Every speaker learns something new, meets new people, and reaches a new audience. Every volunteer does the same. And the attendees? Well, it’s pretty obvious what they get. A 7Am to 10PM extravaganza of knowledge from every corner of the product. In fact, this year the Portland group hooked up with the CodeCamp folks and held a combined event. We had over 850 people, and I had everyone from data professionals to developers in my sessions.   So I’ll take this opportunity to do two things: to say “thank you” to all of the folks who attended, from those who spoke to those who worked and those who came to listen, and to challenge you to attend the next SQL Saturday anywhere near you. You can find the list here: http://www.sqlsaturday.com/. Don’t see anything in your area? Start one! The PASS folks have a package that will show you how. Sure, it’s a big job, but the key is to get as many people helping you as possible. Even if you have only a few dozen folks show up the first time, no worries. The first events I presented at had about 20 in the room. But not this week.   See you at the Launch Event if you’re near the San Francisco area tomorrow, and see you at the Redmond SQL Saturday and TechEd if not.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Columnstore Case Study #1: MSIT SONAR Aggregations

  - by aspiringgeek

  Preamble This is the first in a series of posts documenting big wins encountered using columnstore indexes in SQL Server 2012 & 2014.  Many of these can be found in this deck along with details such as internals, best practices, caveats, etc.  The purpose of sharing the case studies in this context is to provide an easy-to-consume quick-reference alternative. Why Columnstore? If we’re looking for a subset of columns from one or a few rows, given the right indexes, SQL Server can do a superlative job of providing an answer. If we’re asking a question which by design needs to hit lots of rows—DW, reporting, aggregations, grouping, scans, etc., SQL Server has never had a good mechanism—until columnstore. Columnstore indexes were introduced in SQL Server 2012. However, they're still largely unknown. Some adoption blockers existed; yet columnstore was nonetheless a game changer for many apps.  In SQL Server 2014, potential blockers have been largely removed & they're going to profoundly change the way we interact with our data.  The purpose of this series is to share the performance benefits of columnstore & documenting columnstore is a compelling reason to upgrade to SQL Server 2014. App: MSIT SONAR Aggregations At MSIT, performance & configuration data is captured by SCOM. We archive much of the data in a partitioned data warehouse table in SQL Server 2012 for reporting via an application called SONAR.  By definition, this is a primary use case for columnstore—report queries requiring aggregation over large numbers of rows.  New data is refreshed each night by an automated table partitioning mechanism—a best practices scenario for columnstore. The Win Compared to performance using classic indexing which resulted in the expected query plan selection including partition elimination vs. SQL Server 2012 nonclustered columnstore, query performance increased significantly.  Logical reads were reduced by over a factor of 50; both CPU & duration improved by factors of 20 or more.  Other than creating the columnstore index, no special modifications or tweaks to the app or databases schema were necessary to achieve the performance improvements.  Existing nonclustered indexes were rendered superfluous & were deleted, thus mitigating maintenance challenges such as defragging as well as conserving disk capacity. Details The table provides the raw data & summarizes the performance deltas. Logical Reads (8K pages) CPU (ms) Durn (ms) Columnstore 160,323 20,360 9,786 Conventional Table & Indexes 9,053,423 549,608 193,903 ? x56 x27 x20 The charts provide additional perspective of this data.  "Conventional vs. Columnstore Metrics" document the raw data.  Note on this linear display the magnitude of the conventional index performance vs. columnstore.  The “Metrics (?)” chart expresses these values as a ratio. Summary For DW, reports, & other BI workloads, columnstore often provides significant performance enhancements relative to conventional indexing.  I have documented here, the first in a series of reports on columnstore implementations, results from an initial implementation at MSIT in which logical reads were reduced by over a factor of 50; both CPU & duration improved by factors of 20 or more.  Subsequent features in this series document performance enhancements that are even more significant. 

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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Running Powershell from within SharePoint

  - by Norgean

  Just because something is a daft idea, doesn't mean it can't be done. We sometimes need to do some housekeeping - like delete old files or list items or… yes, well, whatever you use Powershell for in a SharePoint world. Or it could be that your solution has "issues" for which you have Powershell solutions, but not the budget to transform into proper bug fixes. So you create a "how to" for the ITPro guys. Idea: What if we keep the scripts in a list, and have SharePoint execute the scripts on demand? An announcements list (because of the multiline body field). Warning! Let us be clear. This list needs to be locked down; if somebody creates a malicious script and you run it, I cannot help you. First; we need to figure out how to start Powershell scripts from C#. Hit teh interwebs and the Googlie, and you may find jpmik's post: http://www.codeproject.com/Articles/18229/How-to-run-PowerShell-scripts-from-C. (Or MS' official answer at http://msdn.microsoft.com/en-us/library/ee706563(v=vs.85).aspx) public string RunPowershell(string powershellText, SPWeb web, string param1, string param2) { // Powershell ~= RunspaceFactory - i.e. Create a powershell context var runspace = RunspaceFactory.CreateRunspace(); var resultString = new StringBuilder(); try { // load the SharePoint snapin - Note: you cannot do this in the script itself (i.e. add-pssnapin etc does not work) PSSnapInException snapInError; runspace.RunspaceConfiguration.AddPSSnapIn("Microsoft.SharePoint.PowerShell", out snapInError); runspace.Open(); // set a web variable. runspace.SessionStateProxy.SetVariable("webContext", web); // and some user defined parameters runspace.SessionStateProxy.SetVariable("param1", param1); runspace.SessionStateProxy.SetVariable("param2", param2); var pipeline = runspace.CreatePipeline(); pipeline.Commands.AddScript(powershellText); // add a "return" variable pipeline.Commands.Add("Out-String"); // execute! var results = pipeline.Invoke(); // convert the script result into a single string foreach (PSObject obj in results) { resultString.AppendLine(obj.ToString()); } } finally { // close the runspace runspace.Close(); } // consider logging the result. Or something. return resultString.ToString(); } Ok. We've written some code. Let us test it. var runner = new PowershellRunner(); runner.RunPowershellScript(@" $web = Get-SPWeb 'http://server/web' # or $webContext $web.Title = $param1 $web.Update() $web.Dispose() ", null, "New title", "not used"); Next step: Connect the code to the list, or more specifically, have the code execute on one (or several) list items. As there are more options than readers, I'll leave this as an exercise for the reader. Some alternatives: Create a ribbon button that calls RunPowershell with the body of the selected itemsAdd a layout pageSpecify list item from query string (possibly coupled with content editor webpart with html that links directly to this page with querystring)WebpartListing with an "execute" columnList with multiselect and an execute button Etc!Now that you have the code for executing powershell scripts, you can easily expand this into a timer job, which executes scripts at regular intervals. But if the previous solution was dangerous, this is even worse - the scripts will usually be run with one of the admin accounts, and can do pretty much anything...One more thing... Note that as this is running "consoleless" calls to Write-Host will fail. Two solutions; remove all output, or check if the script is run in a console-window or not.  if ($host.Name -eq "ConsoleHost") { Write-Host 'If I agreed with you we'd both be wrong' }

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• How can a developer realize the full value of his work [closed]

  - by Jubbat

  I, honestly, don't want to work as a developer in a company anymore after all I have seen. I want to continue developing software, yes, but not in the way I see it all around me. And I'm in London, a city that congregates lots of great developers from the whole world, so it shouldn't be a problem of location. So, what are my concerns? First of all, best case scenario: you are paying managers salary out of yours. You are consistently underpaid by making up for the average manager negative net return plus his whole salary. Typical scenario. I am a reasonably good developer with common sense who cares for readable code with attention to basic principles. I have found way too often, overconfident and arrogant developers with a severe lack of common sense. Personally, I don't want to follow TDD or Agile practices like all the cool kids nowadays. I would read about them, form my own opinion and take what I feel is useful, but don't follow it sheepishly. I want to work with people who understand that you have to design good interfaces, you absolutely have to document your code, that readability is at the top of your priorities. Also people who don't have a cargo cult mentality too. For instance, the same person who asked me about design patterns in a job interview, later told me that something like a List of Map of Vector of Map of Set (in Java) is very readable. Why would someone ask me about design patterns if they can't even grasp encapsulation? These kind of things are the norm. I've seen many examples. I've seen worse than that too, from very well paid senior devs, by the way. Every second that you spend working with people with such lack of common sense and clear thinking, you are effectively losing money by being terribly inefficient with your time. Yet, with all these inefficiencies, the average developer earns a high salary. So I tried working on my own then, although I don't like the idea. I prefer healthy exchange of opinions and ideas and task division. I then did a bit of online freelancing for a while but I think working in a sweatshop might be more enjoyable. Also, I studied computer engineering and you are in an environment in which your client will presume you don't have any formal education because there is no way to prove it. Again, you are undervalued. You could try building a product, yes. But, of course, luck is a big factor. I wonder if there is a way to work in something you can do well, software development, and be valued for the quality of your work and be paid accordingly, and where you and only you get fairly paid for the value you generate. I know that what I have written seems somehow unlikely but I strongly feel this way. Hopefully someone will understand me and has already figured this out. I don't think I'm alone in this kind of feeling.

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• Free Advanced ADF eCourse, part II

  - by Frank Nimphius

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A second part of the advanced Oracle ADF online training is available for free. Lynn Munsinger and her team worked hard to deliver this second part of the training as close to the release of the first installment as possible. This two part advanced ADF training provides you with a wealth of advanced ADF know-how and insight for you to adopt in a self-paced manner. Part 1 (though I am sure you have this bookmarked): http://tinyurl.com/advadf-part1 Part 2 (the new material): http://tinyurl.com/advadf-part2 Quoting Lynn: "This second installment provides you with all you need to know about regions, including best practices for implementing contextual events and other region communication patterns. It also covers the nitty-gritty details of building great looking user interfaces, such as how to work with (not against!) the ADF Faces layout components, how to build page templates and declarative components, and how to skin the application to your organization’s needs. It wraps up with an in-depth look at layout components, and a second helping of additional region considerations if you just can’t get enough. Like the first installment, the content for this course comes from Product Management. This 2nd eCourse compilation is a bit of a “Swan Song” for Patrice Daux, a long-time JDeveloper and ADF curriculum developer, who is retiring the end of this month. Thanks for your efforts, Patrice, and bon voyage!" Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Indeed: Great job Patrice! (and all others involved)

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• About the K computer

  - by nospam(at)example.com (Joerg Moellenkamp)

  Okay ? after getting yet another mail because of the new #1 on the Top500 list, I want to add some comments from my side: Yes, the system is using SPARC processor. And that is great news for a SPARC fan like me. It is using the SPARC VIIIfx processor from Fujitsu clocked at 2 GHz. No, it isn't the only one. Most people are saying there are two in the Top500 list using SPARC (#77 JAXA and #1 K) but in fact there are three. The Tianhe-1 (#2 on the Top500 list) super computer contains 2048 Galaxy "FT-1000" 1 GHz 8-core processors. Don't know it? The FeiTeng-1000 ? this proc is a 8 core, 8 threads per core, 1 ghz processor made in China. And it's SPARC based. By the way ? this sounds really familiar to me ? perhaps the people just took the opensourced UltraSPARC-T2 design, because some of the parameters sound just to similar. However it looks like that Tianhe-1 is using the SPARCs as input nodes and not as compute notes. No, I don't see it as the next M-series processor. Simple reason: You can't create SMP systems out of them ? it simply hasn't the functionality to do so. Even when there are multiple CPUs on a single board, they are not connected like an SMP/NUMA machine to a shared memory machine ? they are connected with the cluster interconnect (in this case the Tofu interconnect) and work like a large cluster. Yes, it has a lot of oomph in Linpack ? however I assume a lot came from the extensions to the SPARCv9 standard. No, Linpack has no relevance for any commercial workload ? Linpack is such a special load, that even some HPC people are arguing that it isn't really a good benchmark for HPC. It's embarrassingly parallel, it can work with relatively small interconnects compared to the interconnects in SMP systems (however we get in spheres SMP interconnects where a few years ago). Amdahl isn't hitting that hard when running Linpack. Yes, it's a good move to use SPARC. At some time in the last 10 years, there was an interesting twist in perception: SPARC was considered as proprietary architecture and x86 was the open architecture. However it's vice versa ? try to create a x86 clone and you have a lot of intellectual property problems, create a SPARC clone and you have to spend 100 bucks or so to get the specification from the SPARC Foundation and develop your own SPARC processor. Fujitsu is doing this for a long time now. So they had their own processor, their own know-how. So why was SPARC a good choice? Well ? essentially Fujitsu can do what they want with their core as it is their core, for example adding the extensions to the SPARCv9 chipset ? getting Intel to create extensions to x86 to help you with your product is a little bit harder. So Fujitsu could do they needed to do with their processor in order to create such a supercomputer. No, the K is really using no FPGA or GPU as accelerators. The K is really using the CPU at doing this job. Yes, it has a significantly enhanced FPU capable to execute 8 instructions in parallel. No, it doesn't run Solaris. Yes, it uses Linux. No, it doesn't hurt me ... as my colleague Roland Rambau (he knows a lot about HPC) said once to me ... it doesn't matter which OS is staying out of the way of the workload in HPC.

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• Test your internet connection - Emtel Fixed Broadband

  Already at the begin of April, I had a phone conversation with my representative at Emtel Ltd. about some upcoming issues due to the ongoing construction work in my neighbourhood. Unfortunately, they finally raised the house two levels above ours, and of course this has to have a negative impact on the visibility between the WiMAX outdoor unit on the roof and the aimed access point at Medine. So, today I had a technical team here to do a site survey and to come up with potential solutions. Short version: It doesn't look good after all. The site survey Well, the two technicians did their work properly, even re-arranged the antenna to check the connection with another end point down at La Preneuse. But no improvements. Looks like we are out of luck since the construction next door hasn't finished yet and at the moment, it even looks like they are planning to put at least one more level on top. I really wonder about the sanity of the responsible bodies at the local district council. But that's another story. Anyway, the outdoor unit was once again pointed towards Medine and properly fixed with new cable guides (air from the sea and rust...). Both of them did a good job and fine-tuned the reception signal to a mere 3 over 9; compared to the original 7 over 9 I had before the daily terror started. The site survey has been done, and now it's up to Emtel to come up with (better) solutions. Well, I wouldn't mind to have an unlimited, symmetric 3G/UMTS or even LTE connection. Let's see what they can do... Testing the connection There are several online sites available which offer you to check certain aspects of your internet connection. Personally, I'm used to speedtest.net and it works very well. I think it is good and necessary to check your connection from time to time, and only a couple of days ago, I posted the following on Emtel's wall at Facebook (21.05.2013 - 14:06 hrs): Dear Emtel, could you eventually provide an answer on the miserable results of SpeedTest? I chose Rose Hill (Hosted by Emtel Ltd.) as testing endpoint... Sadly, no response to this. Seems that the marketing department is not willing to deal with customers on Facebook. Okay, over at speedtest.net you can use their Flash-based test suite to check your connection to quite a number of servers of different providers world-wide. It's actually very interesting to see the results for different end points and to compare them to each other. The results Following are the results of Rose Hill (hosted by Emtel) and respectively Frankfurt, Germany (hosted by Vodafone DE): Speedtest.net result of 30.05.2013 between Flic en Flac and Rose Hill, Mauritius (Emtel - Fixed Broadband) Speedtest.net result of 30.05.2013 between Flic en Flac and Frankfurt, Germany (Emtel - Fixed Broadband) Luckily, the results are quite similar in terms of connection speed; which is good. I'm currently on a WiMAX tariff called 'Classic Browsing 2', or Fixed Broadband as they call it now, which provides a symmetric line of 768 Kbps (or roughly 0.75 Mbps). In terms of downloads or uploads this means that I would be able to transfer files in either direction with approximately 96 KB/s. Frankly speaking, thanks to compression, my choice of browser and operating system I usually exceed this value and I have download rates up to 120 KB/s - not too bad after all. Only the ping times are a little bit of concern. Due to the difference in distance, or better said based on the number of hubs between the endpoints, they indicate the amount of time that it takes to send a package from your machine to the remote server and get a response back. A lower value is better, and usually the ping is less than 300 ms between Mauritius and Europe. The alternatives in Mauritius Not sure whether I should note this done because for my requirements there are no alternatives to Emtel WiMAX at the moment. It would be great to have your opinion on the situation of internet connectivity in Mauritius. Are there really alternatives? And if so, what are the conditions?

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• Life at Oracle Russia: Stanislav, Tech Sales Manager

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle is a place that brings together talented people from various countries and with a diversity of backgrounds. We often invite our employees to speak about their life at Oracle as we think It is important to share an insight into what working for our company looks like. This time we asked Stanislav to speak about his experience at Oracle. He is Technology Sales Manager at Oracle Russia. He joined the company in July 2011 as a Sales Representative for the Financial sector and had previously worked for another American IT company. He was promoted to a Management position in 2013. “I have been in this Industry for 15 years and I am now Technology Sales Manager, covering Database, BI and Fusion Middleware products. What I’ve learned in my role is that respect is one of the most important values a good professional should have. By respecting and embracing everyone’s opinions, we create a very good work environment that encourages innovation and change. It eventually leads to a stronger team where people listen to each other and value each other’s opinion. On the other hand, It is mandatory to have good knowledge about the area you work in and to continously seek to improve your expertise. Last but not least, working as a team is a top priority and It is something that I’ve learned at Oracle. There’s little you can achieve by yourself comparing to what you can do when you’re part of a team.” Stanislav shared the top three words that best describe his team and those were: professional, dynamic and smart. “The team I manage is a very professional, dynamic and smart one. I am really proud to work with such talented people! They are an asset to the Oracle business because they are the very best in the IT industry worldwide!” When asked why he would apply at Oracle if he was looking for a job, Stanislav responded “I would say because Oracle is a legend of the IT industry. It is a very dynamic company where you can fulfill your potential and gain extremely valuable knowledge. No doubt this is the number 1 IT company!” We invite you to explore our career opportunities on oracle.com/careers and to discover more stories about the life at Oracle on our blog. You can get the latest updates about careers within Oracle by following Oracle LinkedIn, CareersatOracle Facebook or joinOracleEMEA Twitter. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Windows Phone 7 and WS-Trust

  - by Your DisplayName here!

  A question that I often hear these days is: “Can I connect a Windows Phone 7 device to my existing enterprise services?”. Well – since most of my services are typically issued token based, this requires support for WS-Trust and WS-Security on the client. Let’s see what’s necessary to write a WP7 client for this scenario. First I converted the Silverlight library that comes with the Identity Training Kit to WP7. Some things are not supported in WP7 WCF (like message inspectors and some client runtime hooks) – but besides that this was a simple copy+paste job. Very nice! Next I used the WSTrustClient to request tokens from my STS: private WSTrustClient GetWSTrustClient() {     var client = new WSTrustClient(         new WSTrustBindingUsernameMixed(),         new EndpointAddress("https://identity.thinktecture.com/…/issue.svc/mixed/username"),         new UsernameCredentials(_txtUserName.Text, _txtPassword.Password));     return client; } private void _btnLogin_Click(object sender, RoutedEventArgs e) {     _client = GetWSTrustClient();       var rst = new RequestSecurityToken(WSTrust13Constants.KeyTypes.Bearer)     {         AppliesTo = new EndpointAddress("https://identity.thinktecture.com/rp/")     };       _client.IssueCompleted += client_IssueCompleted;     _client.IssueAsync(rst); } I then used the returned RSTR to talk to the WCF service. Due to a bug in the combination of the Silverlight library and the WP7 runtime – symmetric key tokens seem to have issues currently. Bearer tokens work fine. So I created the following binding for the WCF endpoint specifically for WP7. <customBinding>   <binding name="mixedNoSessionBearerBinary">     <security authenticationMode="IssuedTokenOverTransport"               messageSecurityVersion="WSSecurity11 WSTrust13 WSSecureConversation13 WSSecurityPolicy12 BasicSecurityProfile10">       <issuedTokenParameters keyType="BearerKey" />     </security>     <binaryMessageEncoding />     <httpsTransport/>   </binding> </customBinding> The binary encoding is not necessary, but will speed things up a little for mobile devices. I then call the service with the following code: private void _btnCallService_Click(object sender, RoutedEventArgs e) {     var binding = new CustomBinding(         new BinaryMessageEncodingBindingElement(),         new HttpsTransportBindingElement());       _proxy = new StarterServiceContractClient(         binding,         new EndpointAddress("…"));     using (var scope = new OperationContextScope(_proxy.InnerChannel))     {         OperationContext.Current.OutgoingMessageHeaders.Add(new IssuedTokenHeader(Globals.RSTR));         _proxy.GetClaimsAsync();     } } works. download

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• Finalists for Community Manager of the Year Announced

  - by Mike Stiles

  For as long as brand social has been around, there’s still an amazing disparity from company to company on the role of Community Manager. At some brands, they are the lead social innovators. At others, the task has been relegated to interns who are at the company temporarily. Some have total autonomy and trust. Others must get chain-of-command permission each time they engage. So what does a premiere “worth their weight in gold” Community Manager look like? More than anyone else in the building, they have the most intimate knowledge of who the customer is. They live on the front lines and are the first to detect problems and opportunities. They are sincere, raving fans of the brand themselves and are trusted advocates for the others. They’re fun to be around. They aren’t salespeople. Give me one Community Manager who’s been at the job 6 months over 5 focus groups any day. Because not unlike in speed dating, they must immediately learn how to make a positive, lasting impression on fans so they’ll want to return and keep the relationship going. They’re informers and entertainers, with a true belief in the value of the brand’s proposition. Internally, they live at the mercy of the resources allocated toward social. Many, whose managers don’t understand the time involved in properly curating a community, are tasked with 2 or 3 too many of them. 63% of CM’s will spend over 30 hours a week on one community. They come to intuitively know the value of the relationships they’re building, even if they can’t always be shown in a bar graph to the C-suite. Many must communicate how the customer feels to executives that simply don’t seem to want to hear it. Some can get the answers fans want quickly, others are frustrated in their ability to respond within an impressive timeframe. In short, in a corporate world coping with sweeping technological changes, amidst business school doublespeak, pie charts, decks, strat sessions and data points, the role of the Community Manager is the most…human. They are the true emotional connection to the real life customer. Which is why we sought to find a way to recognize and honor who they are, what they do, and how well they have defined the position as social grows and integrates into the larger organization. Meet our 3 finalists for Community Manager of the Year. Jeff Esposito with VistaprintJeff manages and heads up content strategy for all social networks and blogs. He also crafts company-wide policies surrounding the social space. Vistaprint won the NEDMA Gold Award for Twitter Strategy in 2010 and 2011, and a Bronze in 2011 for Social Media Strategy. Prior to Vistaprint, Jeff was Media Relations Manager with the Long Island Ducks. He graduated from Seton Hall University with a BA in English and a minor in Classical Studies. Stacey Acevero with Vocus In addition to social management, Stacey blogs at Vocus on influential marketing and social media, and blogs at PRWeb on public relations and SEO. She’s been named one of the #Nifty50 Women in Tech on Twitter 2 years in a row, as well as included in the 15 up-and-coming PR pros to watch in 2012. Carly Severn with the San Francisco BalletCarly drives engagement, widens the fanbase and generates digital content for America’s oldest professional ballet company. Managed properties include Facebook, Twitter, Tumblr, Pinterest, Instagram, YouTube and G+. Prior to joining the SF Ballet, Carly was Marketing & Press Coordinator at The Fitzwilliam Museum at Cambridge, where she graduated with a degree in English. We invite you to join us at the first annual Oracle Social Media Summit November 14 and 15 at the Wynn in Las Vegas where our finalists will be featured. Over 300 top brand marketers, agency executives, and social leaders & innovators will be exploring how social is transforming business. Space is limited and the information valuable, so get more info and get registered as soon as possible at the event site.

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