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  • Too Clever for My Own Good

    - by AjarnMark
    Yesterday I caught myself being a little too clever for my own good with some ASP.NET code.  It seems that I have forgotten some of my good old classic HTML and JavaScript skills, and become too dependent on the .NET Framework and WebControls to do the work for me.  Here’s the scenario… In order to improve the User Interface and better communicate to the user when something is happening that they need to wait for, we have started to modify some of our larger (slower) pages to display messages like Processing… or Reloading… while they are cycling through a postback.  (Yes, I understand this could be improved by using AJAX / Callbacks and so on, but even then, you need to let your user know that they need to wait for that section to be re-rendered, so for the moment these pages will continue to use good ol’ Postbacks.)  It’s a very simple trick, really.  All I want to do is when some control triggers a postback, first run a little client-side JavaScript to hide the main contents of the page (such as a GridView) and display the appropriate message.  This lets the user know, “Hey, we’re doing something, don’t click another link or scroll and try to take action right now.” The first places I hooked this up were easy.  Most common cause of a postback:  Buttons.  And when you’re writing the markup or declarative code for an ASP:Button control, there is the handy OnClientClick property which is designed for just this purpose…to run client-side JavaScript before the postback occurs.  This is distinguished from the OnClick property which tells the control what Server-side code to run.  Great!  Done!  Easy! But then there are other controls like DropDownLists and CheckBoxes that we use on our pages with the AutoPostback=True setting which cause postbacks.  And these don’t have OnClientClick or OnClientSelectedIndexChanged events.  So I started getting creative, using an ASP:CustomValidator control in conjunction with setting the CausesValidation and ValidationGroup settings on these controls, which basically caused the action on the control to fire the Custom Validator, which was defined with a Client Side validation function which then did the hide content/show message code (and return a meaningless IsValid setting).  This also caused me to define a different ValidationGroup setting for my real data entry validator controls so that I could control them separately and only have them fire when I really wanted validation, and not just my show/hide trick. For a little while I was pretty proud of myself for coming up with this clever approach to get around what I considered to be a serious oversight on the DropDownList and CheckBox controls declarative syntax.  Then, in the midst of my smugness, just as I was about to commit my changes to the source code repository, it dawned on me that there is a much simpler and much more appropriate way to accomplish this.  All that I really needed to do was to put in my server-side code (I used the Page_Init section) a call to MyControl.Attributes.Add(“onClick”, “myJavaScriptFunctionName()”) for the checkboxes, and for the DropDownLists (which become select tags) use “onChange” instead of “onClick”.  This is exactly the type of thing that the Attributes collection is there for…so you can add attributes to be rendered with the control that you would have otherwise stuck right into the HTML markup if you had been doing this by hand in the first place. Ugh!  A few hours wasted on clever tricks that I ended up completely removing, but I did learn a lot more about custom validators and validation groups in the process.  And got a good reminder that all that stuff (HTML, JavaScript, and CSS) I learned back when I wrote classic ASP pages is still valuable today.  Oh, and one more thing…don’t get lulled into too much reliance on the the whiz-bang tool to do it for you.  After all, WebControls are just another layer of abstraction, and sometimes you need to dig down through the layers and get a little closer to the native language.

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  • MaxTotalSizeInBytes - Blind spots in Usage file and Web Analytics Reports

    - by Gino Abraham
    Originally posted on: http://geekswithblogs.net/GinoAbraham/archive/2013/10/28/maxtotalsizeinbytes---blind-spots-in-usage-file-and-web-analytics.aspx http://blogs.msdn.com/b/sharepoint_strategery/archive/2012/04/16/usage-file-and-web-analytics-reports-with-blind-spots.aspx In my previous post (Troubleshooting SharePoint 2010 Web Analytics), I referenced a problem that can occur when exceeding the daily partition size for the LoggingDB, which generates the ULS message “[Partition] has exceeded the max bytes”. Below, I wanted to provide some additional info on this particular issue and help identify some options if this occurs. As an aside, this post only applies if you are missing portions of Usage data - think blind spots on intermittent days or user activity regularly sparse for the afternoon/evening. If this fits your scenario - read on. But if Usage logs are outright missing, go check out my Troubleshooting post first.  Background on the problem:The LoggingDB database has a default maximum size of ~6GB. However, SharePoint evenly splits this total size into fixed sized logical partitions – and the number of partitions is defined by the number of days to retain Usage data (by default 14 days). In this case, 14 partitions would be created to account for the 14 days of retention. If the retention were halved to 7 days, the LoggingDBwould be split into 7 corresponding partitions at twice the size. In other words, the partition size is generally defined as [max size for DB] / [number of retention days].Going back to the default scenario, the “max size” for the LoggingDB is 6200000000 bytes (~6GB) and the retention period is 14 days. Using our formula, this would be [~6GB] / [14 days], which equates to 444858368 bytes (~425MB) per partition per day. Again, if the retention were halved to 7 days (which halves the number of partitions), the resulting partition size becomes [~6GB] / [7 days], or ~850MB per partition.From my experience, when the partition size for any given day is exceeded, the usage logging for the remainder of the day is essentially thrown away because SharePoint won’t allow any more to be written to that day’s partition. The only clue that this is occurring (beyond truncated usage data) is an error such as the following that gets reported in the ULS:04/08/2012 09:30:04.78    OWSTIMER.EXE (0x1E24)    0x2C98    SharePoint Foundation    Health    i0m6     High    Table RequestUsage_Partition12 has 444858368 bytes that has exceeded the max bytes 444858368It’s also worth noting that the exact bytes reported (e.g. ‘444858368’ above) may slightly vary among farms. For example, you may instead see 445226812, 439123456, or something else in the ballpark. The exact number itself doesn't matter, but this error message intends to indicates that the reporting usage has exceeded the partition size for the given day.What it means:The error itself is easy to miss, which can lead to substantial gaps in the reporting data (your mileage may vary) if not identified. At this point, I can only advise to periodically check the ULS logs for this message. Down the road, I plan to explore if [Developing a Custom Health Rule] could be leveraged to identify the issue (If you've ever built Custom Health Rules, I'd be interested to hear about your experiences). Overcoming this issue also poses a challenge, with workaround options including:Lower the retentionBecause the partition size is generally defined as [max size] / [number of retention days], the first option is to lower the number of days to retain the data – the lower the retention, the lower the divisor and thus a bigger partition. For example, halving the retention from 14 to 7 days would halve the number of partitions, but double the partition size to ~850MB (e.g. [6200000000 bytes] / [7 days] = ~850GB partitions). Lowering it to 2 days would result in two ~3GB partitions… and so on.Recreate the LoggingDB with an increased sizeThe property MaxTotalSizeInBytes is exposed by OM code for the SPUsageDefinition object and can be updated with the example PowerShell snippet below. However, updating this value has no immediate impact because this size only applies when creating a LoggingDB. Therefore, you must create a newLoggingDB for the Usage Service Application. The gotcha: this effectively deletes all prior Usage databecause the Usage Service Application can only have a single LoggingDB.Here is an example snippet to update the "Page Requests" Usage Definition:$def=Get-SPUsageDefinition -Identity "page requests" $def.MaxTotalSizeInBytes=12400000000 $def.update()Create a new Logging database and attach to the Usage Service Application using the following command: Get-spusageapplication | Set-SPUsageApplication -DatabaseServer <dbServer> -DatabaseName <newDBname> Updated (5/10/2012): Once the new database has been created, you can confirm the setting has truly taken by running the following SQL Query (be sure to replace the database name in the following query with the name provided in the PowerShell above)SELECT * FROM [WSS_UsageApplication].[dbo].[Configuration] WITH (nolock) WHERE ConfigName LIKE 'Max Total Bytes - RequestUsage'

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  • Heading out to Dallas GiveCamp 2011

    - by dotgeek
    The day has finally arrived for twelve local charities here in the Dallas area, when they’ll get some help from various local Developers with their website initiative needs at this years Dallas GiveCamp. I’m really looking forward to helping out at this year event and what I hope will be the start of many more GiveCamps to follow. Similar to Habitat for Humanity, where people gather to help build and improve homes for people in need, GiveCamp brings together programmers and equips them with the virtual tools they need to build and improve their existing websites. Tonight is when things will kickoff for this weekends events and teams will start working on their various projects. The building continues on through the night then and all the way through until Sunday afternoon. The end goal for the teams and charities is to have a completed and working website for each charity to begin using and turn over all the production code and digital assets to them. None of this would be possible with out the great sponsors we have returning once again and their donations of various products to help these charities out with their projects, like Telerik's CMS product Sitefinity 4.0, paired with a year of hosting from Verio to mention just a few of them. Just like the skilled builders who might help train volunteers in the use of a nail gun in building a house. Training is also available here on site for the Developers and these local Charities. Giving them all the skills in how to manage and use these products, from site development and then into actual production is a key to the success of this weekends event.     Tonight's training sessions will kick off with a real treat from Giovanni Gallucci, as he speaks about Social Media for NPOs and then later Gabe Sumner from Telerik will begin a training session on Sitefinity for Developers. These training sessions will continue through out the weekend with .Net Nuke and Mojo Portal sessions also planned as well. If you’re a developer and would like to help out in the future, then check in your area and with your local User Groups to find out if you already have a GiveCamp near you to help out. If you don’t have one available, then consider starting up a local GiveCamp and then you too can help Code it Forward. About GiveCamp GiveCamp is a weekend-long event where software developers, designers, and database administrators donate their time to create custom software for non-profit organizations. This custom software could be a new website for the nonprofit organization, a small data-collection application to keep track of members, or a application for the Red Cross that automatically emails a blood donor three months after they’ve donated blood to remind them that they are now eligible to donate again. The only limitation is that the project should be scoped to be able to be completed in a weekend. During GiveCamp, developers are welcome to go home in the evenings or camp out all weekend long. There are usually food and drink provided at the event. There are sometimes even game systems set up for when you and your need a little break! Overall, it’s a great opportunity for people to work together, developing new friendships, and doing something important for their community. At GiveCamp, there is an expectation of “What Happens at GiveCamp, Stays at GiveCamp”. Therefore, all source code must be turned over to the charities at the end of the weekend (developers cannot ask for payment) and the charities are responsible for maintaining the code moving forward (charities cannot expect the developers to maintain the codebase).

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  • Do you want to be an ALM Consultant?

    - by Martin Hinshelwood
    Northwest Cadence is looking for our next great consultant! At Northwest Cadence, we have created a work environment that emphasizes excellence, integrity, and out-of-the-box thinking.  Our customers have high expectations (rightfully so) and we wouldn’t have it any other way!   Northwest Cadence has some of the most exciting customers I have ever worked with and even though I have only been here just over a month I have already: Provided training/consulting for 3 government departments Created and taught courseware for delivering Scrum to teams within a high profile multinational company Started presenting Microsoft's ALM Engagement Program  So if you are interested in helping companies build better software more efficiently, then.. Enquire at [email protected] Application Lifecycle Management (ALM) Consultant An ALM Consultant with a minimum of 8 years of relevant experience with Application Lifecycle Management, Visual Studio (including Visual Studio Team System) and software design is needed. Must provide thought leadership on best practices for enterprise architecture, understand the Microsoft technology solution stack, and have a thorough understanding of enterprise application integration. The ALM Practice Lead will play a central role in designing and implementing the overall ALM Practice strategy, including creating, updating, and delivering ALM courseware and consultancy engagements. This person will also provide project support, deliverables, and quality solutions on Visual Studio Team System that exceed client expectations. Engagements will vary and will involve providing expert training, consulting, mentoring, formulating technical strategies and policies and acting as a “trusted advisor” to customers and internal teams. Sound sense of business and technical strategy required. Strong interpersonal skills as well as solid strategic thinking are key. The ideal candidate will be capable of envisioning the solution based on the early client requirements, communicating the vision to both technical and business stakeholders, leading teams through implementation, as well as training, mentoring, and hands-on software development. The ideal candidate will demonstrate successful use of both agile and formal software development methods, enterprise application patterns, and effective leadership on prior projects. Job Requirements Minimum Education: Bachelor’s Degree (computer science, engineering, or math preferred). Locale / Travel: The Practice Lead position requires estimated 50% travel, most of which will be in the Continental US (a valid national Passport must be maintained).  This is a full time position and will be based in the Kirkland office. Preferred Education: Master’s Degree in Information Technology or Software Engineering; Premium Microsoft Certifications on .NET (MCSD) or MCPD or relevant experience; Microsoft Certified Trainer (MCT) or relevant experience. Minimum Experience and Skills: 7+ years experience with business information systems integration or custom business application design and development in a professional technology consulting, corporate MIS or software development environment. Essential Duties & Responsibilities: Provide training, consulting, and mentoring to organizations on topics that include Visual Studio Team System and ALM. Create content, including labs and demonstrations, to be delivered as training classes by Northwest Cadence employees. Lead development teams through the complete ALM and/or Visual Studio Team System solution. Be able to communicate in detail how a solution will integrate into the larger technical problem space for large, complex enterprises. Define technical solution requirements. Provide guidance to the customer and project team with respect to technical feasibility, complexity, and level of effort required to deliver a custom solution. Ensure that the solution is designed, developed and deployed in accordance with the agreed upon development work plan. Create and deliver weekly status reports of training and/or consulting progress. Engagement Responsibilities: · Provide a strong desire to provide thought leadership related to technology and to help grow the business. · Work effectively and professionally with employees at all levels of a customer’s organization. · Have strong verbal and written communication skills. · Have effective presentation, organizational and planning skills. · Have effective interpersonal skills and ability to work in a team environment. Enquire at [email protected]

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  • Tyrus 1.8

    - by Pavel Bucek
    Another version of Tyrus, the reference implementation of JSR 356 – Java API for WebSocket is out! Complete list of fixes and features is below, but let me describe some of the new features in more detail. All information presented here is also available in Tyrusdocumentation. What’s new? First to mention is that JSR 356 Maintenance review Ballot is over and the change proposed for 1.1 release was accepted. More details about changes in the API can be found in this article. Important part is that Tyrus 1.8 implements this API, meaning you can use Lambda expressions and some features of Nashorn without the need for any workarounds. Almost all other features are related to client side support, which was significantly improved in this release. Firstly – I have to admit, that Tyrus client contained security issue – SSL Hostname verification was not performed when connecting to “wss” endpoints. This was fixed as part of TYRUS-339 and resulted in some changes in the client configuration API. Now you can control whether HostnameVerification should be performed (SslEngineConfigurator#setHostnameVerificationEnabled(boolean)) or even set your own HostnameVerifier (please use carefully): #setHostnameVerifier(…). Detailed description can be found in Host verification chapter. Another related enhancement is support for Http Basic and Digest authentication schemes. Tyrus client now enables users to provide credentials and underlying implementation will take care of everything else. Our implementation is strictly non pre-emptive, so the login information is sent always as a response to 401 Http Status Code. If the Basic and Digest are not good enough and there is a need to use some custom scheme or something which is not yet supported in Tyrus, custom Authenticator can be registered and the authentication part of the handshake process will be handled by it. Please seeClient HTTP Authentication chapter in the user guide for more details. There are other features, like fine-grain threadpool configuration for JDK client container, build-in Http redirect support and some reshuffling related to unifying the location of client configuration classes and properties definition – every property should be now part of ClientProperties class. All new features are described in the user guide – in chapterTyrus proprietary configuration. Update – Tyrus 1.8.1 There was another slightly late reported issue related to running in environments with SecurityManager enabled, so this version fixes that. Another noteworthy fixes are TYRUS-355 and TYRUS-361; the first one is about incorrect thread factory used for shared container timeout, which resulted in JVM waiting for that thread and not exiting as it should. The other issue enables relative URIs in Location header when using redirect feature. Links Tyrus homepage mailing list JIRA Complete list of changes: Bug [TYRUS-333] – Multiple endpoints on one client [TYRUS-334] – When connection is closed by a peer, periodic heartbeat pong is not stopped [TYRUS-336] – ReaderBuffer.getNextChars() keeps blocking a server thread after client has closed the session [TYRUS-338] – JDK client SSL filter needs better synchronization during handshake phase [TYRUS-339] – SSL hostname verification is missing [TYRUS-340] – Test PathParamTest are not stable with JDK client [TYRUS-341] – A control frame inside a stream of continuation frames is treated as the part of the stream [TYRUS-343] – ControlFrameInDataStreamTest does not pass on GF [TYRUS-345] – NPE is thrown, when shared container timeout property in JDK client is not set [TYRUS-346] – IllegalStateException is thrown, when using proxy in JDK client [TYRUS-347] – Introduce better synchronization in JDK client thread pool [TYRUS-348] – When a client and server close connection simultaneously, JDK client throws NPE [TYRUS-356] – Tyrus cannot determine the connection port for a wss URL [TYRUS-357] – Exception thrown in MessageHandler#OnMessage is not caught in @OnError method [TYRUS-359] – Client based on Java 7 Asynchronous IO makes application unexitable Improvement [TYRUS-328] – JDK 1.7 AIO Client container – threads – (setting threadpool, limits, …) [TYRUS-332] – Consolidate shared client properties into one file. [TYRUS-337] – Create an SSL version of Basic Servlet test New Feature [TYRUS-228] – Add client support for HTTP Basic/Digest Task [TYRUS-330] – create/run tests/servlet/basic via wss [TYRUS-335] – [clustering] – introduce RemoteSession and expose them via separate method (not include remote sessions in the getOpenSessions()) [TYRUS-344] – Introduce Client support for HTTP Redirect

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  • Tuning Default WorkManager - Advantages and Disadvantages

    - by Murali Veligeti
    Before discussing on Tuning Default WorkManager, lets have a brief introduction on What is Default WorkManger Before Weblogic Server 9.0 release, we had the concept of Execute Queues. WebLogic Server (before WLS 9.0), processing was performed in multiple execute queues. Different classes of work were executed in different queues, based on priority and ordering requirements, and to avoid deadlocks. In addition to the default execute queue, weblogic.kernel.default, there were pre-configured queues dedicated to internal administrative traffic, such as weblogic.admin.HTTP and weblogic.admin.RMI.Users could control thread usage by altering the number of threads in the default queue, or configure custom execute queues to ensure that particular applications had access to a fixed number of execute threads, regardless of overall system load. From WLS 9.0 release onwards WebLogic Server uses is a single thread pool (single thread pool which is called Default WorkManager), in which all types of work are executed. WebLogic Server prioritizes work based on rules you define, and run-time metrics, including the actual time it takes to execute a request and the rate at which requests are entering and leaving the pool.The common thread pool changes its size automatically to maximize throughput. The queue monitors throughput over time and based on history, determines whether to adjust the thread count. For example, if historical throughput statistics indicate that a higher thread count increased throughput, WebLogic increases the thread count. Similarly, if statistics indicate that fewer threads did not reduce throughput, WebLogic decreases the thread count. This new strategy makes it easier for administrators to allocate processing resources and manage performance, avoiding the effort and complexity involved in configuring, monitoring, and tuning custom executes queues. The Default WorkManager is used to handle thread management and perform self-tuning.This Work Manager is used by an application when no other Work Managers are specified in the application’s deployment descriptors. In many situations, the default Work Manager may be sufficient for most application requirements. WebLogic Server’s thread-handling algorithms assign each application its own fair share by default. Applications are given equal priority for threads and are prevented from monopolizing them. The default work-manager, as its name tells, is the work-manager defined by default.Thus, all applications deployed on WLS will use it. But sometimes, when your application is already in production, it's obvious you can't take your EAR / WAR, update the deployment descriptor(s) and redeploy it.The default work-manager belongs to a thread-pool, as initial thread-pool comes with only five threads, that's not much. If your application has to face a large number of hits, you may want to start with more than that.Well, that's quite easy. You have  two option to do so.1) Modify the config.xmlJust add the following line(s) in your server definition : <server> <name>AdminServer</name> <self-tuning-thread-pool-size-min>100</self-tuning-thread-pool-size-min> <self-tuning-thread-pool-size-max>200</self-tuning-thread-pool-size-max> [...] </server> 2) Adding some JVM parameters Add the following system property in setDomainEnv.sh/setDomainEnv.cmd or startWebLogic.sh/startWebLogic.cmd : -Dweblogic.threadpool.MinPoolSize=100 -Dweblogic.threadpool.MaxPoolSize=100 Reboot WLS and see the option has been taken into account . Disadvantage: So far its fine. But here there is an disadvantage in tuning Default WorkManager. Internally Weblogic Server has many work managers configured for different types of work.  if we run out of threads in the self-tuning pool(because of system property -Dweblogic.threadpool.MaxPoolSize) due to being undersized, then important work that WLS might need to do could be starved.  So, while limiting the self-tuning would limit the default WorkManager and internally it also limits all other internal WorkManagers which WLS uses.So the best alternative is to override the default WorkManager that means creating a WorkManager for the Application and assign the WorkManager for the application instead of tuning the Default WorkManager.

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  • Writing an unthemed view while still using Orchard shapes and helpers

    - by Bertrand Le Roy
    This quick tip will show how you can write a custom view for a custom controller action in Orchard that does not use the current theme, but that still retains the ability to use shapes, as well as zones, Script and Style helpers. The controller action, first, needs to opt out of theming: [Themed(false)] public ActionResult Index() {} .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Then, we still want to use a shape as the view model, because Clay is so awesome: private readonly dynamic _shapeFactory; public MyController(IShapeFactory shapeFactory) { _shapeFactory = shapeFactory; } [Themed(false)] public ActionResult Index() { return View(_shapeFactory.MyShapeName( Foo: 42, Bar: "baz" )); } As you can see, we injected a shape factory, and that enables us to build our shape from our action and inject that into the view as the model. Finally, in the view (that would in Views/MyController/Index.cshtml here), just use helpers as usual. The only gotcha is that you need to use “Layout” in order to declare zones, and that two of those zones, Head and Tail, are mandatory for the top and bottom scripts and stylesheets to be injected properly. Names are important here. @{ Style.Include("somestylesheet.css"); Script.Require("jQuery"); Script.Include("somescript.js"); using(Script.Foot()) { <script type="text/javascript"> $(function () { // Do stuff }) </script> } } <!DOCTYPE html> <html> <head> <title>My unthemed page</title> @Display(Layout.Head) </head> <body> <h1>My unthemed page</h1> <div>@Model.Foo is the answer.</div> </body> @Display(Layout.Tail) </html> Note that if you define your own zones using @Display(Layout.SomeZone) in your view, you can perfectly well send additional shapes to them from your controller action, if you injected an instance of IWorkContextAccessor: _workContextAccessor.GetContext().Layout .SomeZone.Add(_shapeFactory.SomeOtherShape()); Of course, you’ll need to write a SomeOtherShape.cshtml template for that shape but I think this is pretty neat.

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  • Silverlight Cream for January 15, 2011 -- #1028

    - by Dave Campbell
    Note to #1024 Swag Winners: I'm sending emails to the vendors Sunday night, thanks for your patience (a few of you have not contacted me yet) In this Issue: Ezequiel Jadib, Daniel Egan(-2-), Page Brooks, Jason Zander, Andrej Tozon, Marlon Grech, Jonathan van de Veen, Walt Ritscher, Jesse Liberty, Jeremy Likness, Sacha Barber, William E. Burrows, and WindowsPhoneGeek. Above the Fold: Silverlight: "Building a Radar Control in Silverlight - Part 1" Page Brooks WP7: "Tutorial: Dynamic Tile Push Notification for Windows Phone 7" Jason Zander Training: "WP7 Unleashed Session I–Hands on Labs" Daniel Egan From SilverlightCream.com: Silverlight Rough Cut Editor SP1 Released Ezequiel Jadib has an announcement about the Rough Cut Editor SP1 release, and he walks you through the content, installation and a bit of the initial use. WP7 Unleashed Session I–Hands on Labs Daniel Egan posted Part 1 of 3 of a new WP7 HOL ... video online and material to download... get 'em while they're hot! WP7 Saving to Media Library Daniel Egan has another post up as well on saving an image to the media library... not the update from Tim Heuer... all good info Building a Radar Control in Silverlight - Part 1 This freakin' cool post from Page Brooks is the first one of a series on building a 'Radar Control' in Silverlight ... seriously, go to the bottom and run the demo... I pretty much guarantee you'll take the next link which is download the code... don't forget to read the article too! Tutorial: Dynamic Tile Push Notification for Windows Phone 7 Jason Zander has a nice-looking tutorial up on dynamic tile notifications... good diagrams and discussion and plenty of code. Reactive.buffering.from event. Andrej Tozon is continuing his Reactive Extensions posts with this one on buffering: BufferWithTime and BufferWIthCount ... good stuff, good write-up, and the start of a WP7 game? MEFedMVVM with PRISM 4 Marlon Grech combines his MEFedMVVM with Prism 4, and says it was easy... check out the post and the code. Adventures while building a Silverlight Enterprise application part #40 Jonathan van de Veen has a discussion up about things you need to pay attention to as your project gets close to first deployment... lots of good information to think about Silverlight or not. Customize Windows 7 Preview pane for XAML files Walt Ritscher has a (very easy) XAML extension for Windows 7 that allows previewing of XAML files in an explorer window... as our UK friends say "Brilliant!" Entity Framework Code-First, oData & Windows Phone Client From the never-ending stream of posts that is Jesse Liberty comes this one on EF Code-First... so Jesse's describing Code-First and OData all wrapped up about a WP7 app Sterling Silverlight and Windows Phone 7 Database Triggers and Auto-Identity Sterling and Database Triggers sitting in a tree... woot for WP7 from Jeremy Likness... provides database solutions including Validation, Data-specific concerns such as 'last modified', and post-save processing ... all good, Jeremy! A Look At Fluent APIs Sacha Barber has a great post up that isn't necessarily Silverlight, but is it? ... we've been hearing a lot about Fluent APIs... read on to see what the buzz is. Windows Phone 7 - Part 3 - Final Application William E. Burrows has Part 3 of his WP7 tutorial series up... this one completing the Golf Handicap app by giving the user the ability to manage scores. User Control vs Custom Control in Silverlight for WP7 WindowsPhoneGeek has a great diagram and description-filled post up on User Controls and Custom Controls in WP7... good external links too. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Barcodes and Bugs

    - by Tim Dexter
    A great mail from Mike at Browning last week. He has been through the ringer getting his BIP barcoding sorted out but he's now out of the woods. Here's the final result. By way of explanation, an excerpt from Mike's email:   This is an example of the GS1_128 carton shipping labels we are now producing with BIP in our web application for our vendors who drop ship products to our dealers. It produces 4 labels per printed page, in PDF format, on peel & stick label paper. Each label has a unique carton number, and a unique carton serial number in the SSCC-18 barcode. This example is for Cabelas (each customer has slightly different GS1-128 label format requirements – custom template for each - a pain!). I am using custom java encoders I wrote for the UPC and SSCC-18 barcodes, and a standard encoder (code128b) for the ShipTo zip barcode. Is there any way yet to get around that SUPER ANNOYING bug when opening the rtf template in MS Word, and it replaces my xsl code text in the barcode fields with gibberish??? Every time I open it I have to re-enter all the xsl code. Not only to be able to read & edit it, but also to get it to work in BIP (BIP doesn’t like the gibberish if I upload the template that has it). Mike's last point, regarding the annoying bug in the template builder, is one that I have experienced occasionally. The development team have looked at it and found it to be an issue with MSWord and not a plugin problem. That's all well and good but how can you get around it? Well, you can take advantage of the font mapping that BIP offers to get the barcodes into the PDF output. As many of you know, getting a barcode font to appear in the PDF output, you need employ the use of the xdo.cfg file in the template builder config directory.You would normally have an entry such as this:         <font family="Code 128" style="normal" weight="normal">        <truetype path="C:\windows\fonts\128R00.TTF" />       </font>to map a barcode font to get it to render in the PDF output when testing from the template builder plugin.   Mike's issue is only present when the formfield is highlighted with a barcode font. The other fields in the template are OK. What you can do to get around the issue is to bend the config entry to get around having to use the barcode font in the template at all. Changing the entry to something like:         <font family="Calibri" style="normal" weight="normal">        <truetype path="C:\windows\fonts\128R00.TTF" />       </font>   Note that we are mapping the Calibri; a humanly readable and non 'erroring' font in the template, to the code 128 barcode font. Where you used to highlight the field with the barcode in MSWord, you now use the Calibri font instead. At run time, BIP will go look for the Calibri font mapping and will drop in the Code128 font. Of course, Calibri is an example; you need to pick a font that you are not going to use any where else in the layout.

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  • Ask the Readers: Would You Be Willing to Give Windows Up and Use a Different O.S.?

    - by Asian Angel
    When it comes to computers, Windows definitely rules the desktop in comparison to other operating systems. What we would like to know this week is if you would actually be willing to give up using Windows altogether and move to a different operating system on your computers. Note: This week’s Ask the Readers post is posing a hypothetical situation, so please refrain from starting arguments or a flame war in the comments. Good reasoned discussion is always welcome. There is no doubt that Windows is the dominant operating system in use today. Everywhere you go or look it is easy to find computers with Windows installed such as at work, home, the library, government offices, and more. For many people it is the operating system that they know and are comfortable with, which makes changing to a different operating system less appealing. Adding to the preference for Windows (or dependency based on your view) is the custom software that many businesses use on a daily basis. Throw in the high volume of people who depend on and use Microsoft Office as a standard for their business documents and it is little wonder that Windows is so dominant. So what would you use if you did decide to take a break from or permanently move away from Windows? If your choice is Linux then you have a large and wonderful variety of distributions to choose from based on what you want out of your system. Want a distribution that is easy to work with? You could choose Ubuntu, Linux Mint, or others that are engineered to be ready to go “out of the box”. Like a challenge? Perhaps Arch Linux is more your style. One of the most attractive features of all about Linux is the price…it is very hard to beat free! Maybe Mac OS X sounds like the perfect choice. It has a certain mystique and elegance associated with it and many OS X fans refuse to use anything else if given a choice. Then there is the soon to be released Chrome OS with its’ emphasis on cloud computing. This is a system that is definitely focused on being as low-maintenance and hassle-free as possible. Quick on, quick off, minimalist, and made to be portable. All of the system’s updates will occur automatically leaving you free to work and play in the cloud. But it does have its’ limitations…no installing all of those custom apps that you love using on Windows or other systems…it is literally all about the browsing window and web apps. So there you have it. If the opportunity presented itself would you, could you give Windows up and use a different operating system? Would it be easy or hard for you to do? Perhaps it would not really matter so long as you could do what you needed or wanted to do on a computer. And maybe this is the perfect time to try something new and find out…that new favorite operating system could be just an install disc away. Let us know your thoughts in the comments! How-To Geek Polls require Javascript. Please Click Here to View the Poll. Latest Features How-To Geek ETC The Complete List of iPad Tips, Tricks, and Tutorials The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor The Brothers Mario – Epic Gangland Style Mario Brothers Movie Trailer [Video] Score Awesome Games on the Cheap with the Humble Indie Bundle Add a Colorful Christmas Theme to Your Windows 7 Desktop This Windows Hack Changes the Blue Screen of Death to Red Edit Images Quickly in Firefox with Pixlr Grabber Zoho Writer, Sheet, and Show Now Available in Chrome Web Store

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  • The inevitable Hello World post!

    - by brendonpage
    Greetings to anyone reading this! This is my first of hopefully many posts. I would like to use this post to introduce myself and to let you know what to expect from this blog in future. Okay so a bit about myself. In case you missed the name of this blog, my name is Brendon Page! I am a Software Developer from South Africa and work for a small company who’s main focus is producing software for the kitchen cupboard industry, although from time to time we do produce custom solutions for other industries. I work in a small team of 3, including myself, and am fortunate enough to work from home! I have been involved in IT since 1996, which is when I got my first PC, and started working as a junior programmer in 2003. Outside of work I enjoy playing squash, PC Games and of course LANing with my friends. If I get any free time between all of that I will usually dedicate some of it to a personal project, these are mainly prototypes for an idea I have had or for something that could be useful at work. I was in 2 minds on whether to include a photo of myself. The reason for this was because while I was looking for a suitable photo to use, it dawned on me how much time I dedicate to pulling funny faces in photos! I also realized how little I shave, which I blame completely on working form home. So after much debate here I am, funny face, beard and all!   Now that you know a bit about me lets move onto what expect from this blog. I work predominantly with Microsoft technologies so most if not all of my posts will be related to something Microsoft. Since most of my job entails Software Development you can expect a lot of posts which will deal with the .NET Framework. I am currently working on a large Silverlight project, so my first few posts will be targeted at in that direction. I will be striving to make the content of my posts as useful as possible from both an explanation and code perspective, I aim to include a working solution for every post, which I will put up on my skydrive for download. Here is what I have planned for my next few posts: Where did my session variables go?  Here I will take you through the lessons I learnt the hard way about the ASP.NET session. I am not going to go into to much depth in this post, as there is already a lot of information available on it. I mainly want to cover it in an effort to keep the scope creep of my posts to a minimum, some the solutions I upload will use it and I would like to have a post that I can reference to explain why I am doing something a certain way. Uploading files through SIlverlight Again there is a lot of existing information on this topic, so I wont be going into to much depth, but I will be using the solution from this as a base for my next post. Generating and Displaying DeepZoom images dynamically in Silverlight Well the title pretty much speaks for it’s self on this one. As I mentioned I will be building off the solution that I create in my ‘Uploading files through Silverlight’ post. Securing DeepZoom images using a custom implementation of the MultiScaleTileSource In this post I will look at the privacy issue surrounding the default usage of DeepZoom images in Silverlight and how to overcome it. This makes the use of DeepZoom in privacy conscious applications more viable. Thanks to anyone who actually read this post! I look forward to producing more which will hopefully be helpful to you.

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  • Process Is The New App by Leon Smiers

    - by JuergenKress
    Process-on-the-Fly #2 - Process is the New App The next generation of business process management and business rules management tools is so powerful that it actually can be seen as the successor to custom-built applications. Being able to define detailed process, flows, decision trees and business helps on both the business and IT side to create powerful, differentiating solutions that would have required extensive custom coding in the past. Now much of the definition can be done ‘on the fly,’ using visual models and (semi) natural language in the nearest proximity to the business. Over the years, ERP systems have been customized to enter organization-specific functionality into the ERP application. This leads to better support for the business, but at the same time involves higher costs for maintenance, high dependency on the personnel involved in this customization, long timelines to deliver change to the system and increased risk involved in upgrading the ERP system. However, the best of both worlds can be created by bringing back the functionality to out-of-the-box usage of the ERP system and at the same time introducing change and flexibility by means of externalized 'Process Apps' in direct connection with the ERP system. The ERP system (or legacy bespoke system, for that matter) is used as originally intended and designed, resulting in more predictable behavior of the system related to usage and performance, and clearly can be maintained in a more standardized and cost-effective way. The Prrocess App externalizes the needed functionality into a highly customizable application outside the ERP for which it is supported by rules engines, task inboxes and can be delivered to different channels. The reasons for needing Process Apps may include the following: The ERP system just doesn't deliver this functionality in a specific industry; the volatility of changing certain functionality is high; or an umbrella type of functionality across (ERP) silos is needed. An example of bringing all this together is around the hiring process for a new employee at a university. Oracle PeopleSoft HCM could be used as the HR system to store all employee details. In the hiring process, an authorization scheme is involved for getting the approval to create a contract for the employee-to-be. In the university world, this authorization scheme is complex and involves faculties/colleges (with different organizational structures) and cross-faculty organizational structures. Including such an authorization scheme into PeopleSoft would require a lot of customization. By adding a handle inside PeopleSoft towards an externalized authorization Process App, the execution of the authorization of the employee is done outside the ERP: in a tool that is aimed to deliver approval schemes via a worklist-type of application. The Process App here works as an add-on to the PeopleSoft system, but can also be extended to support the full lifecycle of the end-to-end hiring process with the possibility to involve multiple applications. The actual core functionality is kept in the supporting ERP systems, while at the same time the Process App acts as an umbrella function to control the end-to-end flow and give insight into the efficiency of the end-to-end process. How to get there? Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,Leon Smiers,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Application Module Extension in Oracle Application R12

    - by Manoj Madhusoodanan
    In this blog I will describe how to Extend Application Module.I will explain this based on my previous blog PL/SQL based EO.  I want to extend FndUserAM to add a procedure to raise a custom business event when the FND_USER has created successfully. Here I am using a custom business event "xxcust.oracle.apps.demo_event". Please find the code used in Business Event. TablePackage Following steps needs to perform. 1) Download all files pertaining to "Entity Object Based on PL/SQL" to JDEV_USER_HOME/myprojects and JDEV_USER_HOME/myclasses.If you want to see the content of source java file decompile it and save it in JDEV_USER_HOME/myprojects. 2) Create XXFndUserAM as follows. 3) Add following method to XXFndUserAMImpl.    import oracle.apps.fnd.framework.OAException;   import oracle.apps.fnd.framework.server.OADBTransactionImpl;   import oracle.apps.fnd.wf.bes.BusinessEvent;   import oracle.apps.fnd.wf.bes.BusinessEventException;    import java.sql.Connection;     public void raiseEvent(String userName) {        String eventName = "xxcust.oracle.apps.demo_event";        String eventKey = userName;        Connection conn = ((OADBTransactionImpl)getOADBTransaction()).getJdbcConnection();         BusinessEvent event = null;         try{             event = new BusinessEvent(eventName, eventKey);             /* Setting Parameters */             event.setStringProperty("USER_NAME",userName);             event.setStringProperty("STATUS","User has created sucessfully");             event.raise(conn);             }             catch (BusinessEventException e) {                 throw new OAException("Exception occured when invoking web service - "+e.getMessage());             }             getOADBTransaction().commit();    } 4) Create a controller which extends from xxcust.oracle.apps.fnd.user.webui.CreateFndUserCO.Call raiseEvent method from new controller. 5) Create substitution for FndUserAM. 6) Migrate following files to $JAVA_TOP. xxcustom.oracle.apps.fnd.user.server.FndUserAMImpl.javaxxcustom.oracle.apps.fnd.user.server.XXFndUserAM.xmlxxcustom.oracle.apps.fnd.user.webui.XXCreateFndUserCO.java 8) Migrate the substitution. 9) Restart the server. 10) Personalize the page /xxcust/oracle/apps/fnd/user/webuiCreateFndUserPG and set the new controller. 11) Verify the substitution has properly applied by clicking About the Page. 12) Access the page and create a user. You can the the result of the Business Event.

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  • Scenarios for Throwing Exceptions

    - by Joe Mayo
    I recently came across a situation where someone had an opinion that differed from mine of when an exception should be thrown. This particular case was an issue opened on LINQ to Twitter for an Exception on EndSession.  The premise of the issue was that the poster didn’t feel an exception should be raised, regardless of authentication status.  As first, this sounded like a valid point.  However, I went back to review my code and decided not to make any changes. Here's my rationale: 1. The exception doesn’t occur if the user is authenticated when EndAccountSession is called. 2. The exception does occur if the user is not authenticated when EndAccountSession is called. 3. The exception represents the fact that EndAccountSession is not able to fulfill its intended purpose - to end the session.  If a session never existed, then it would not be possible to perform the requested action.  Therefore, an exception is appropriate. To help illustrate how to handle this situation, I've modified the following code in Program.cs in the LinqToTwitterDemo project to illustrate the situation: static void EndSession(ITwitterAuthorizer auth) { using (var twitterCtx = new TwitterContext(auth, "https://api.twitter.com/1/", "https://search.twitter.com/")) { try { //Log twitterCtx.Log = Console.Out; var status = twitterCtx.EndAccountSession(); Console.WriteLine("Request: {0}, Error: {1}" , status.Request , status.Error); } catch (TwitterQueryException tqe) { var webEx = tqe.InnerException as WebException; if (webEx != null) { var webResp = webEx.Response as HttpWebResponse; if (webResp != null && webResp.StatusCode == HttpStatusCode.Unauthorized) Console.WriteLine("Twitter didn't recognize you as having been logged in. Therefore, your request to end session is illogical.\n"); } var status = tqe.Response; Console.WriteLine("Request: {0}, Error: {1}" , status.Request , status.Error); } } } As expected, LINQ to Twitter wraps the exception in a TwitterQueryException as the InnerException.  The TwitterQueryException serves a very useful purpose through it's Response property.  Notice in the example above that the response has Request and Error proprieties.  These properties correspond to the information that Twitter returns as part of it's response payload.  This is often useful while debugging to help you understand why Twitter was unable to perform the  requested action.  Other times, it's cryptic, but that's another story.  At least you have some way of knowing in your code how to anticipate and handle these situations, along with having extra information to debug with. To sum things up, there are two points to make: when and why an exception should be raised and when to wrap and re-throw an exception in a custom exception type. I felt it was necessary to allow the exception to be raised because the called method was unable to perform the task it was designed for.  I also felt that it is inappropriate for a general library to do anything with exceptions because that could potentially hide a problem from the caller.  A related point is that it should be the exclusive decision of the application that uses the library on what to do with an exception.  Another aspect of this situation is that I wrapped the exception in a custom exception and re-threw.  This is a tough call because I don’t want to hide any stack trace information.  However, the need to make the exception more meaningful by including vital information returned from Twitter swayed me in the direction to design an interface that was as helpful as possible to library consumers.  As shown in the code above, you can dig into the exception and pull out a lot of good information, such as the fact that the underlying HTTP response was a 401 Unauthorized.  In all, trade-offs are seldom perfect for all cases, but combining the fact that the method was unable to perform its intended function, this is a library, and the extra information can be more helpful, it seemed to be the better design. @JoeMayo

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  • Q&A: Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    We had a great webcast yesterday and wanted to recap the questions that were asked throughout. Can ECM distribute contents to 3rd party sites?ECM, which is now called WebCenter Content can distribute content to 3rd party sites via several means as well as SSXA - Site Studio for External Applications. Will you be able to provide more information on these means and SSXA?If you have an existing JSP application, you can add the SSXA libraries to your IDE where your application was built (JDeveloper for example).  You can now drop some code into your 3rd party site/application that can both create and pull dynamically contributable content out of the Content Server for inclusion in your pages.   If the 3rd party site is not a JSP application, there is also the option of leveraging two Site Studio (not SSXA) specific custom WebCenter Content services to pull Site Studio XML content into a page. More information on SSXA can be found here: http://docs.oracle.com/cd/E17904_01/doc.1111/e13650/toc.htm Is there another way than a ”gadget” to integrate applications (like loan simulator) in WebCenter Sites?There are some other ways such as leveraging the Pagelet Producer, which is a core component of WebCenter Portal. Oracle WebCenter Portal's Pagelet Producer (previously known as Oracle WebCenter Ensemble) provides a collection of useful tools and features that facilitate dynamic pagelet development. A pagelet is a reusable user interface component. Any HTML fragment can be a pagelet, but pagelet developers can also write pagelets that are parameterized and configurable, to dynamically interact with other pagelets, and respond to user input. Pagelets are similar to portlets, but while portlets were designed specifically for portals, pagelets can be run on any web page, including within a portal or other web application. Pagelets can be used to expose platform-specific portlets in other web environments. More on Page Producer can be found here:http://docs.oracle.com/cd/E23943_01/webcenter.1111/e10148/jpsdg_pagelet.htm#CHDIAEHG Can you describe the mechanism available to achieve the context transfer of content?The primary goal of context transfer is to provide a uniform experience to customers as they transition from one channel to another, for instance in the use-case discussed in the webcast, it was around a customer moving from the .com marketing website to the self-service site where the customer wants to manage his account information. However if WebCenter Sites was able to identify and segment the customers  to a specific category where the customer is a potential target for some promotions, the same promotions should be targeted to the customer when he is in the self-service site, which is managed by WebCenter Portal. The context transfer can be achieved by calling out the WebCenter Sites Engage Server API’s, which will identify the segment that the customer has been bucketed into. Again through REST API’s., WebCenter Portal can then request WebCenter Sites for specific content that needs to be targeted for a customer for the identified segment. While this integration can be achieved through custom integration today, Oracle is looking into productizing this integration in future releases.  How can context be transferred from WebCenter Sites (marketing site) to WebCenter Portal (Online services)?WebCenter Portal Personalization server can call into WebCenter Sites Engage Server to identify the segment for the user and then through REST API’s request specific content that needs to be surfaced in the Portal. Still have questions? Leave them in the comments section! And you can catch a replay of the webcast here.

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  • Q&A: Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    We had a great webcast yesterday and wanted to recap the questions that were asked throughout. Can ECM distribute contents to 3rd party sites?ECM, which is now called WebCenter Content can distribute content to 3rd party sites via several means as well as SSXA - Site Studio for External Applications. Will you be able to provide more information on these means and SSXA?If you have an existing JSP application, you can add the SSXA libraries to your IDE where your application was built (JDeveloper for example).  You can now drop some code into your 3rd party site/application that can both create and pull dynamically contributable content out of the Content Server for inclusion in your pages.   If the 3rd party site is not a JSP application, there is also the option of leveraging two Site Studio (not SSXA) specific custom WebCenter Content services to pull Site Studio XML content into a page. More information on SSXA can be found here: http://docs.oracle.com/cd/E17904_01/doc.1111/e13650/toc.htm Is there another way than a ”gadget” to integrate applications (like loan simulator) in WebCenter Sites?There are some other ways such as leveraging the Pagelet Producer, which is a core component of WebCenter Portal. Oracle WebCenter Portal's Pagelet Producer (previously known as Oracle WebCenter Ensemble) provides a collection of useful tools and features that facilitate dynamic pagelet development. A pagelet is a reusable user interface component. Any HTML fragment can be a pagelet, but pagelet developers can also write pagelets that are parameterized and configurable, to dynamically interact with other pagelets, and respond to user input. Pagelets are similar to portlets, but while portlets were designed specifically for portals, pagelets can be run on any web page, including within a portal or other web application. Pagelets can be used to expose platform-specific portlets in other web environments. More on Page Producer can be found here: http://docs.oracle.com/cd/E23943_01/webcenter.1111/e10148/jpsdg_pagelet.htm#CHDIAEHG Can you describe the mechanism available to achieve the context transfer of content?The primary goal of context transfer is to provide a uniform experience to customers as they transition from one channel to another, for instance in the use-case discussed in the webcast, it was around a customer moving from the .com marketing website to the self-service site where the customer wants to manage his account information. However if WebCenter Sites was able to identify and segment the customers  to a specific category where the customer is a potential target for some promotions, the same promotions should be targeted to the customer when he is in the self-service site, which is managed by WebCenter Portal. The context transfer can be achieved by calling out the WebCenter Sites Engage Server API’s, which will identify the segment that the customer has been bucketed into. Again through REST API’s., WebCenter Portal can then request WebCenter Sites for specific content that needs to be targeted for a customer for the identified segment. While this integration can be achieved through custom integration today, Oracle is looking into productizing this integration in future releases.  How can context be transferred from WebCenter Sites (marketing site) to WebCenter Portal (Online services)?WebCenter Portal Personalization server can call into WebCenter Sites Engage Server to identify the segment for the user and then through REST API’s request specific content that needs to be surfaced in the Portal. Still have questions? Leave them in the comments section! And you can catch a replay of the webcast here.

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  • Managing Operational Risk of Financial Services Processes – part 2/2

    - by Sanjeev Sharma
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} In my earlier blog post, I had described the factors that lead to compliance complexity of financial services processes. In this post, I will outline the business implications of the increasing process compliance complexity and the specific role of BPM in addressing the operational risk reduction objectives of regulatory compliance. First, let’s look at the business implications of increasing complexity of process compliance for financial institutions: · Increased time and cost of compliance due to duplication of effort in conforming to regulatory requirements due to process changes driven by evolving regulatory mandates, shifting business priorities or internal/external audit requirements · Delays in audit reporting due to quality issues in reconciling non-standard process KPIs and integrity concerns arising from the need to rely on multiple data sources for a given process Next, let’s consider some approaches to managing the operational risk of business processes. Financial institutions considering reducing operational risk of their processes, generally speaking, have two choices: · Rip-and-replace existing applications with new off-the shelf applications. · Extend capabilities of existing applications by modeling their data and process interactions, with other applications or user-channels, outside of the application boundary using BPM. The benefit of the first approach is that compliance with new regulatory requirements would be embedded within the boundaries of these applications. However pre-built compliance of any packaged application or custom-built application should not be mistaken as a one-shot fix for future compliance needs. The reason is that business needs and regulatory requirements inevitably out grow end-to-end capabilities of even the most comprehensive packaged or custom-built business application. Thus, processes that originally resided within the application will eventually spill outside the application boundary. It is precisely at such hand-offs between applications or between overlaying processes where vulnerabilities arise to unknown and accidental faults that potentially result in errors and lead to partial or total failure. The gist of the above argument is that processes which reside outside application boundaries, in other words, span multiple applications constitute a latent operational risk that spans the end-to-end value chain. For instance, distortion of data flowing from an account-opening application to a credit-rating system if left un-checked renders compliance with “KYC” policies void even when the “KYC” checklist was enforced at the time of data capture by the account-opening application. Oracle Business Process Management is enabling financial institutions to lower operational risk of such process ”gaps” for Financial Services processes including “Customer On-boarding”, “Quote-to-Contract”, “Deposit/Loan Origination”, “Trade Exceptions”, “Interest Claim Tracking” etc.. If you are faced with a similar challenge and need any guidance on the same feel free to drop me a note.

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  • Dont Throw Duplicate Exceptions

    In your code, youll sometimes have write code that validates input using a variety of checks.  Assuming you havent embraced AOP and done everything with attributes, its likely that your defensive coding is going to look something like this: public void Foo(SomeClass someArgument) { if(someArgument == null) { throw new InvalidArgumentException("someArgument"); } if(!someArgument.IsValid()) { throw new InvalidArgumentException("someArgument"); }   // Do Real Work } Do you see a problem here?  Heres the deal Exceptions should be meaningful.  They have value at a number of levels: In the code, throwing an exception lets the develop know that there is an unsupported condition here In calling code, different types of exceptions may be handled differently At runtime, logging of exceptions provides a valuable diagnostic tool Its this last reason I want to focus on.  If you find yourself literally throwing the exact exception in more than one location within a given method, stop.  The stack trace for such an exception is likely going to be identical regardless of which path of execution led to the exception being thrown.  When that happens, you or whomever is debugging the problem will have to guess which exception was thrown.  Guessing is a great way to introduce additional problems and/or greatly increase the amount of time require to properly diagnose and correct any bugs related to this behavior. Dont Guess Be Specific When throwing an exception from multiple code paths within the code, be specific.  Virtually ever exception allows a custom message use it and ensure each case is unique.  If the exception might be handled differently by the caller, than consider implementing a new custom exception type.  Also, dont automatically think that you can improve the code by collapsing the if-then logic into a single call with short-circuiting (e.g. if(x == null || !x.IsValid()) ) that will guarantee that you cant easily throw different information into the message as easily as constructing the exception separately in each case. The code above might be refactored like so:   public void Foo(SomeClass someArgument) { if(someArgument == null) { throw new ArgumentNullException("someArgument"); } if(!someArgument.IsValid()) { throw new InvalidArgumentException("someArgument"); }   // Do Real Work } In this case its taking advantage of the fact that there is already an ArgumentNullException in the framework, but if you didnt have an IsValid() method and were doing validation on your own, it might look like this: public void Foo(SomeClass someArgument) { if(someArgument.Quantity < 0) { throw new InvalidArgumentException("someArgument", "Quantity cannot be less than 0. Quantity: " + someArgument.Quantity); } if(someArgument.Quantity > 100) { throw new InvalidArgumentException("someArgument", "SomeArgument.Quantity cannot exceed 100. Quantity: " + someArgument.Quantity); }   // Do Real Work }   Note that in this last example, Im throwing the same exception type in each case, but with different Message values.  Im also making sure to include the value that resulted in the exception, as this can be extremely useful for debugging.  (How many times have you wished NullReferenceException would tell you the name of the variable it was trying to reference?) Dont add work to those who will follow after you to maintain your application (especially since its likely to be you).  Be specific with your exception messages follow DRY when throwing exceptions within a given method by throwing unique exceptions for each interesting case of invalid state. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Refactoring existing PHP Project. I need some advices

    - by b0x
    i have a small SAS ERP that was written some years ago using PHP. At that time, it didn't used any framework, but the code isn't a mess as i will explain more detailed in the following lines. Nowadays, the project grow and I’m now working with 3 more programmers. Often, they ask to me why we don’t migrate to a framework such Laravel. Although I'd love trying Laravel, I’m a small business and i don't have time/money to stop and spend a whole year building everything from scratch. I need to live and pay the bills. So, I've read a lot about this matter, and I decided that doing a refactoring is the best way to do it. Also, I'm not so sure that a framework will make things easy. Business goals are: Make the code easier to new hired programmers I must separate the "view", because: I want to release different versions of this product (using the same code), but under different brands and websites at the minimum cost (just changing view) Release different versions to fit mobile/tablet. Make different types of this product, seeling packages as if it were plugins. Develop custom packages for some costumers (like plugins/addon's that they can buy to put on the main application). Code goals: Introduce best pratices, standards for everyone Try to build my own MVC structure Improve validation of data/forms (today they are mixed in both ajax and classes) Create automated testing rotines, to quality assurance. My actual structure project: class\ extra\ hd\ logs\ public_html\ public_html\includes\ public_html\css|js|images\ class\ There are three types of classes. They are all “autoloaded” with something similar with PSR-0, but I don’t use namespaces. 1. class.Something.php Connects to Database using specific methods. I.e: Costumer-list(); It uses “class.Db.php”, that it’s an abstraction of mysqli on every method. 2. class.SomethingProc.php Do things that “join” things that come from “class.Something.php”. Like IF/ELSE, math operations. 3. class.SomethingHTML.php The classes with “HTML” suffix implements only static methods and HTML code only. A real life example: All the programmers need to use $cSomething ($c to class) and $arrSomething (to array). Costumer.php (view) <?php $cCosumter = new Costumer(); $arrCostumer = $cCostumer->list(); echo CostumerHTML::table($arrCostumer); ?> Extra\ Store 3rdparty projects/classes from others, such MPDF, PHPMailer, etc. Hd\ Store user’s fies outsite wwwroot dir. Logs\ Store phplogs and the system itself logs (We have a static Log::error() method, that we put in every method of every class) Public_html\ Stores the files that people use. Public_html\includes\ Store the main “config.php” file and all files that do “ajax things” ajax.Costumer.php, for example. Help is needed ;) So, as you can see we have some standards, and also for database things. But i want to write a manual of our rules. Something that i can give to any new programmer at my companie and he can go on. This is not totally a mess, but It could be better seeing the new practices. What could I do to separate this as MVC, to have multiple VIEW’s. Could you gimme some tips considering my goals? Keep im mind the different products/custom things for specific costumers without breaking the main application. URL for tutorials, books, etc. It would be nice. Thanks!

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  • Advice on refactoring PHP Project

    - by b0x
    I have a small SAS ERP that was written some years ago using PHP. At that time, it didn't use any framework, but the code isn't a mess. Nowadays, the project grows and I’m now working with 3 more programmers. Often, they ask to me why we don’t migrate to a framework such as Laravel. Although I'd love trying Laravel, I’m a small business and I don't have time nor money to stop and spend a whole year building everything from scratch. I need to live and pay the bills. So, I've read a lot about this matter, and I decided that doing a refactoring is the best way to do it. Also, I'm not so sure that a framework will make things easy. Business goals are: Make the code easier to new hired programmers Separate the "view", in order to: release different versions of this product (using the same code), but under different brands and websites at the minimum cost (just changing view) release different versions to fit mobile/tablet. Make different types of this product, selling packages as if they were plugins. Develop custom packages for some costumers (like plugins/addon's that they can buy to put on the main application). Code goals: Introduce best pratices, standards for everyone Try to build my own MVC structure Improve validation of data/forms (today they are mixed in both ajax and classes) Create automated testing routines for quality assurance. My current structure project: class\ extra\ hd\ logs\ public_html\ public_html\includes\ public_html\css|js|images\ class\ There are three types of classes. They are all “autoloaded” with something similar with PSR-0, but I don’t use namespaces. 1. class.Something.php Connects to Database using specific methods. I.e: Costumer-list(); It uses “class.Db.php”, that it’s an abstraction of mysql on every method. 2. class.SomethingProc.php Do things that “join” things that come from “class.Something.php”. Like IF/ELSE, math operations. 3. class.SomethingHTML.php The classes with “HTML” suffix implements only static methods and HTML code only. A real life example: All the programmers need to use $cSomething ($c to class) and $arrSomething (to array). Costumer.php (view) <?php $cCosumter = new Costumer(); $arrCostumer = $cCostumer->list(); echo CostumerHTML::table($arrCostumer); ?> Extra\ Store 3rdparty projects/classes from others, such MPDF, PHPMailer, etc. Hd\ Store user’s files outsite wwwroot dir. Logs\ Store phplogs and the system itself logs (We have a static Log::error() method, that we put in every method of every class) Public_html\ Stores the files that people use. Public_html\includes\ Store the main “config.php” file and all files that do “ajax things” ajax.Costumer.php, for example. Help is needed ;) So, as you can see we have some standards, and also for database things. But I want to write a manual of our rules. Something that I can give to any new programmer at my company and he can go on. This is not totally a mess, but it could be better seeing the new practices. What could I do to separate this as MVC, to have multiple views. Could you give me some tips considering my goals? Keep im mind the different products/custom things for specific costumers without breaking the main application. URL for tutorials, books, etc, would be nice.

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  • In hindsight, is basing XAML on XML a mistake or a good approach?

    - by romkyns
    XAML is essentially a subset of XML. One of the main benefits of basing XAML on XML is said to be that it can be parsed with existing tools. And it can, to a large degree, although the (syntactically non-trivial) attribute values will stay in text form and require further parsing. There are two major alternatives to describing a GUI in an XML-derived language. One is to do what WinForms did, and describe it in real code. There are numerous problems with this, though it’s not completely advantage-free (a question to compare XAML to this approach). The other major alternative is to design a completely new syntax specifically tailored for the task at hand. This is generally known as a domain-specific language. So, in hindsight, and as a lesson for the future generations, was it a good idea to base XAML on XML, or would it have been better as a custom-designed domain-specific language? If we were designing an even better UI framework, should we pick XML or a custom DSL? Since it’s much easier to think positively about the status quo, especially one that is quite liked by the community, I’ll give some example reasons for why building on top of XML might be considered a mistake. Basing a language off XML has one thing going for it: it’s much easier to parse (the core parser is already available), requires much, much less design work, and alternative parsers are also much easier to write for 3rd party developers. But the resulting language can be unsatisfying in various ways. It is rather verbose. If you change the type of something, you need to change it in the closing tag. It has very poor support for comments; it’s impossible to comment out an attribute. There are limitations placed on the content of attributes by XML. The markup extensions have to be built "on top" of the XML syntax, not integrated deeply and nicely into it. And, my personal favourite, if you set something via an attribute, you use completely different syntax than if you set the exact same thing as a content property. It’s also said that since everyone knows XML, XAML requires less learning. Strictly speaking this is true, but learning the syntax is a tiny fraction of the time spent learning a new UI framework; it’s the framework’s concepts that make the curve steep. Besides, the idiosyncracies of an XML-based language might actually add to the "needs learning" basket. Are these disadvantages outweighted by the ease of parsing? Should the next cool framework continue the tradition, or invest the time to design an awesome DSL that can’t be parsed by existing tools and whose syntax needs to be learned by everyone? P.S. Not everyone confuses XAML and WPF, but some do. XAML is the XML-like thing. WPF is the framework with support for bindings, theming, hardware acceleration and a whole lot of other cool stuff.

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  • Monitoring Windows Azure Service Bus Endpoint with BizTalk 360?

    - by Michael Stephenson
    I'm currently working with a customer who is undergoing an initiative to expose some of their line of business applications to external partners and SAAS applications and as part of this we have been looking at using the Windows Azure Service Bus. For the first part of the project we were focused on some synchronous request response scenarios where an external application would use the Service Bus relay functionality to get data from some internal applications. When we were looking at the operational monitoring side of the solution it was obvious that although most of the normal server monitoring capabilities would be required for the on premise components we would have to look at new approaches to validate that the operation of the service from outside of the organization was working as expected. A number of months ago one of my colleagues Elton Stoneman wrote about an approach I have introduced with a number of clients in the past where we implement a diagnostics service in each service component we build. This service would allow us to make a call which would flex some of the working parts of the system to prove it was working within any SLA. This approach is discussed on the following article: http://geekswithblogs.net/EltonStoneman/archive/2011/12/12/the-value-of-a-diagnostics-service.aspx In our solution we wanted to take the same approach but we had to consider that the service clients were external to the service. We also had to consider that by going through Windows Azure Service Bus it's not that easy to make most of your standard monitoring solutions just give you an easy way to do this. In a previous article I have described how you can use BizTalk 360 to monitor things using a custom extension to the Web Endpoint Manager and I felt that we could use this approach to provide an excellent way to monitor our service bus endpoint. The previous article is available on the following link: http://geekswithblogs.net/michaelstephenson/archive/2012/09/12/150696.aspx   The Monitoring Solution BizTalk 360 currently has an easy way to hook up the endpoint manager to a url which it will then call and if a successful response is returned it then considers the endpoint to be in a healthy state. We would take advantage of this by creating an ASP.net web page which would be called by BizTalk 360 and behind this page we would implement the functionality to call the diagnostics service on our Service Bus endpoint. The ASP.net page could include logic to work out how to handle the response from the diagnostics service. For example if the overall result of the diagnostics service was successful but the call to the diagnostics service was longer than a certain amount of time then we could return an error and indicate the service is taking too long. The following diagram illustrates the monitoring pattern.   The diagnostics service which is hosted in the line of business application allows us to ping a simple message through the Azure Service Bus relay to the WCF services in the LOB application and we they get a response back indicating that the service is working fine. To implement this I used the exact same approach I described in my previous post to create a custom web page which calls the diagnostics service and then it would return an HTTP response code which would depend on the error condition returned or a 200 if it was successful. One of the limitations of this approach is that the competing consumer pattern for listening to messages from service bus means that you cannot guarantee which server would process your diagnostics check message but with BizTalk 360 you could simply add multiple endpoint checks so that it could access the individual on-premise web servers directly to ensure that each server is working fine and then check that messages can also be processed through the cloud. Conclusion It took me about 15 minutes to get a proof of concept of this up and running which was able to monitor our web services which had been exposed via Windows Azure Service Bus. I was then able to inherit all of the monitoring benefits of BizTalk 360 to provide an enterprise class monitoring solution for our cloud enabled API.

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  • edited and reversed changes on .htaccess - site starts redirecting to .comindex.php/

    - by Aurigae
    Site is a Joomla 2.5 site. I wanted to add a non www to www redirect to the htaccess file, did so, then the redirection went mad, reversed but still the site redirects. When i click view site in admin panel, i get linked to http://domain.comindex.php/ The website is http://www.domain.com Visiting the website URL works without www, but once you click on projects it acts mad too. Projects is managed with joomshopping extension. EDIT: the redirect also happens when rewrite is deactivated in admin panel. ## # @package Joomla # @copyright Copyright (C) 2005 - 2012 Open Source Matters. All rights reserved. # @license GNU General Public License version 2 or later; see LICENSE.txt ## ## # READ THIS COMPLETELY IF YOU CHOOSE TO USE THIS FILE! # # The line just below this section: 'Options +FollowSymLinks' may cause problems # with some server configurations. It is required for use of mod_rewrite, but may already # be set by your server administrator in a way that dissallows changing it in # your .htaccess file. If using it causes your server to error out, comment it out (add # to # beginning of line), reload your site in your browser and test your sef url's. If they work, # it has been set by your server administrator and you do not need it set here. ## ## Can be commented out if causes errors, see notes above. Options +FollowSymLinks ## Mod_rewrite in use. RewriteEngine On ## Begin - Rewrite rules to block out some common exploits. # If you experience problems on your site block out the operations listed below # This attempts to block the most common type of exploit `attempts` to Joomla! # # Block out any script trying to base64_encode data within the URL. RewriteCond %{QUERY_STRING} base64_encode[^(]*\([^)]*\) [OR] # Block out any script that includes a <script> tag in URL. RewriteCond %{QUERY_STRING} (<|%3C)([^s]*s)+cript.*(>|%3E) [NC,OR] # Block out any script trying to set a PHP GLOBALS variable via URL. RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR] # Block out any script trying to modify a _REQUEST variable via URL. RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2}) # Return 403 Forbidden header and show the content of the root homepage RewriteRule .* index.php [F] # ## End - Rewrite rules to block out some common exploits. ## Begin - Custom redirects # # If you need to redirect some pages, or set a canonical non-www to # www redirect (or vice versa), place that code here. Ensure those # redirects use the correct RewriteRule syntax and the [R=301,L] flags. # ## End - Custom redirects ## # Uncomment following line if your webserver's URL # is not directly related to physical file paths. # Update Your Joomla! Directory (just / for root). ## # RewriteBase / ## Begin - Joomla! core SEF Section. # RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] # # If the requested path and file is not /index.php and the request # has not already been internally rewritten to the index.php script RewriteCond %{REQUEST_URI} !^/index\.php # and the request is for something within the component folder, # or for the site root, or for an extensionless URL, or the # requested URL ends with one of the listed extensions RewriteCond %{REQUEST_URI} /component/|(/[^.]*|\.(php|html?|feed|pdf|vcf|raw))$ [NC] # and the requested path and file doesn't directly match a physical file RewriteCond %{REQUEST_FILENAME} !-f # and the requested path and file doesn't directly match a physical folder RewriteCond %{REQUEST_FILENAME} !-d # internally rewrite the request to the index.php script RewriteRule .* index.php [L] # ## End - Joomla! core SEF Section. Redirect 301 /index.html /index.php Redirect 301 /services /project Redirect 301 /projects/projects.html /project Redirect 301 /projects/project1.html /project Redirect 301 /projects/project2.html /project Redirect 301 /projects /project Redirect 301 /keypersonnel.html /about-agrin/keystaff Redirect 301 /cooperation.htm /about-agrin/intcoop Redirect 301 /member.html /about-agrin/memberships Redirect 301 /contact.html /contacts Redirect 301 /hr.htm /jobs Redirect 301 /index.php/404 /index.php

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  • Using Content Analytics for More Effective Engagement

    - by Kellsey Ruppel
    Using Content Analytics for More Effective Engagement: Turning High-Volume Content into Templates for Success By Mitchell Palski, Oracle WebCenter Sales Consultant Many organizations use Oracle WebCenter Portal to develop these basic types of portals: Intranet portals used for collaboration, employee self-service, and company communication Extranet portals used by customers and partners for self-service and support Team collaboration portals that allow users to share documents and content, track activity, and engage in discussions Portals are intended to provide a personalized, single point of interaction with web-based applications and information. The user experiences that a Portal is capable of displaying should be relevant to an individual user or class of users (a group or role). The components of a Portal that would vary based on a user’s identity include: Web content such as images, news articles, and on-screen instruction Social tools such as threaded discussions, polls/surveys, and blogs Document management tools to upload, download, and edit files Web applications that present data visualizations and data entry modules These collections of content, tools, and applications make up valuable workspaces. The challenge that a development team may have is defining which combinations are the most effective for its users. No one wants to create and manage a workspace that goes un-used or (even worse) that is used but is ineffective. Oracle WebCenter Portal provides you with the capabilities to not only rapidly develop variations of portals, but also identify which portals are the most effective and should be re-used throughout an enterprise. Capturing Portal AnalyticsOracle WebCenter Portal provides an analytics service that allows administrators and business users to track and analyze portal usage. These analytics are captured in the form of: Usage tracking metrics Behavior tracking User Profile Correlation The out-of-the-box task reports that come with Oracle WebCenter Portal include: WebCenter Portal Traffic Page Traffic Login Metrics Portlet Traffic Portlet Response Time Portlet Instance Traffic Portlet Instance Response Time Search Metrics Document Metrics Wiki Metrics Blog Metrics Discussion Metrics Portal Traffic Portal Response Time By determining the usage and behavior tracking metrics that are associated with specific user profiles (including groups and roles), your administrators will be able to identify the components of your solution that are the most valuable.  Your first step as an administrator should be to identify the specific pages and/or components are used the most frequently. Next, determine the user(s) or user-group(s) that are accessing those high-use elements of a portal. It is also important to determine patterns in high-usage and see if they correlate to a specific schedule. One of the goals of any development team (especially those that are following Agile methodologies) should be to develop reusable web components to minimize redundant development. Oracle WebCenter Portal provides you the tools to capture the successful workspaces that have already been developed and identified so that they can be reused for similar user demographics. Re-using Successful PortalsWhen creating a new Portal in Oracle WebCenter, developers have the option to base that portal on a template that includes: Pre-seeded data such as pages, tools, user roles, and look-and-feel assets Specific sub-sets of page-layouts, tools, and other resources to standardize what is added to a Portal’s pages Any custom components that your team creates during development cycles Once you have identified a successful workspace and its most valuable components, leverage Oracle WebCenter’s ability to turn that custom portal into a portal template. By creating a template from your already successful portal, you are empowering your enterprise by providing a starting point for future initiatives. Your new projects, new teams, and new web pages can benefit from lessons learned and adjustments that have already been made to optimize user experiences instead of starting from scratch. ***For a complete explanation of how to work with Portal Templates, be sure to read the Fusion Middleware documentation available online.

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  • On a BPM Mission with Process Accelerators. Part 1: BPM as an ATV

    - by Cesare Rotundo
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Part 1: BPM as an ATV It’s always exciting to talk to customers that are in the middle of a BPM transformational journey. Their thirst for new processes to improve with BPM makes them explorers in a landscape of opportunities. They have discovered that with BPM the can “go places” they couldn’t reach before. In a way, learning how to generate value with BPM is like adopting a new mean of transportation. Apps are like regular cars: very efficient, but to be used on paved roads: the road/process has been traced, and there are fixed paths to follow to get from “opportunity to quote” or from “quote to cash”. Getting off the road is risky, and laying down new asphalt is slow and expensive. Custom development is like running: you can go virtually anywhere, following any path you like, yet it’s slow, and a lot of sweat. BPM allows you to go “off the beaten path” laid out by packaged apps, yet make fast progress compared to custom development. BPM is therefore more like an All-Terrain Vehicle (ATV): less efficient than a car, but much faster than running, with a powerful enough engine that can get you places. The similarities between BPM and ATVs don’t stop here: you must learn to ride it even if you already know how to drive a car; you can reach places but figuring out the path to your destination is harder. Ultimately, with BPM as with an ATV, you reach places that you thought you could never reach, and you discover new destinations that provide great benefit to you … and that you didn’t even know existed! That’s where the sense of accomplishment that we heard from our BPM customers comes from, as well as the desire to share their experience, or even, as in the case of a County, the willingness to contribute their BPM solutions to help other agencies that face the same challenges. The question we wanted to answer is how can we teach organizations to drive ATV/BPM, thus leading them to deeper success with BPM, while increasing their awareness of the potential for reaching new targets, and finally equip them with the right tools. Like with ATVs, getting from point A to point B is more of a work of art than cruising on the highway by car. There is a lot we can do: after all many sought after destinations are common: someone else has been on the same path before. If only you could learn from their experience …

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