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  • High CPU load for 1:30 minutes when mounting ext4-raid partition

    - by sirion
    I have a raid 5 (software) with 5x2TB drives. I encrypted the raid with cryptsetup and put an ext4-partition on top. In the beginning opening and mounting the raid took less than 10 seconds, now (for a few weeks) mounting alone takes 1:30 minutes and the cpu stays around 93% the whole time: The output of "time sudo mount /dev/mapper/8000 /media/8000" is: real 1m31.952s user 0m0.008s sys 1m25.229s At the same time only one line is added to /var/log/syslog: kernel: [ 2240.921381] EXT4-fs (dm-1): mounted filesystem with ordered data mode. Opts: (null) My Ubuntu-version is "12.04.1 LTS" and no updates are pending. I checked the partition with fsck, but it says that all is ok. The "cryptsetup luksOpen" command only takes a few seconds. I also tried changing the raid-bitmap (as it was suggested in some forum) but it did not change the behaviour. sudo mdadm --grow /dev/md0 -b internal and sudo mdadm --grow /dev/md0 -b none I had the idea that it might be the hardware being slow, but a read test with "sudo hdparm -t /dev/md0" spit out values between 62 and 159 MB/sec: Timing buffered disk reads: 382 MB in 3.00 seconds = 127.14 MB/sec Timing buffered disk reads: 482 MB in 3.02 seconds = 159.62 MB/sec Timing buffered disk reads: 190 MB in 3.03 seconds = 62.65 MB/sec Timing buffered disk reads: 474 MB in 3.02 seconds = 157.12 MB/sec Although I think it is strange that the read rate jumps by more than 100% - could that mean something? The speed test when reading from the mapped (decrypted) device shows similar behavior, although it is of course much slower. "sudo hdparm -t /dev/mapper/8000": Timing buffered disk reads: 56 MB in 3.02 seconds = 18.54 MB/sec Timing buffered disk reads: 122 MB in 3.09 seconds = 39.43 MB/sec Timing buffered disk reads: 134 MB in 3.02 seconds = 44.35 MB/sec The output of a verbose mount "mount -vvv /dev/mapper/8000 /media/8000" does not help much: mount: fstab path: "/etc/fstab" mount: mtab path: "/etc/mtab" mount: lock path: "/etc/mtab~" mount: temp path: "/etc/mtab.tmp" mount: UID: 0 mount: eUID: 0 mount: spec: "/dev/mapper/8000" mount: node: "/media/8000" mount: types: "(null)" mount: opts: "(null)" mount: you didn't specify a filesystem type for /dev/mapper/8000 I will try type ext4 mount: mount(2) syscall: source: "/dev/mapper/8000", target: "/media/8000", filesystemtype: "ext4", mountflags: -1058209792, data: (null) Any idea where I could find additional information on why mounting takes so long, or what additional tests I could run?

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  • Why can't the IT industry deliver large, faultless projects quickly as in other industries?

    - by MainMa
    After watching National Geographic's MegaStructures series, I was surprised how fast large projects are completed. Once the preliminary work (design, specifications, etc.) is done on paper, the realization itself of huge projects take just a few years or sometimes a few months. For example, Airbus A380 "formally launched on Dec. 19, 2000", and "in the Early March, 2005", the aircraft was already tested. The same goes for huge oil tankers, skyscrapers, etc. Comparing this to the delays in software industry, I can't help wondering why most IT projects are so slow, or more precisely, why they cannot be as fast and faultless, at the same scale, given enough people? Projects such as the Airbus A380 present both: Major unforeseen risks: while this is not the first aircraft built, it still pushes the limits if the technology and things which worked well for smaller airliners may not work for the larger one due to physical constraints; in the same way, new technologies are used which were not used yet, because for example they were not available in 1969 when Boeing 747 was done. Risks related to human resources and management in general: people quitting in the middle of the project, inability to reach a person because she's on vacation, ordinary human errors, etc. With those risks, people still achieve projects like those large airliners in a very short period of time, and despite the delivery delays, those projects are still hugely successful and of a high quality. When it comes to software development, the projects are hardly as large and complicated as an airliner (both technically and in terms of management), and have slightly less unforeseen risks from the real world. Still, most IT projects are slow and late, and adding more developers to the project is not a solution (going from a team of ten developer to two thousand will sometimes allow to deliver the project faster, sometimes not, and sometimes will only harm the project and increase the risk of not finishing it at all). Those which are still delivered may often contain a lot of bugs, requiring consecutive service packs and regular updates (imagine "installing updates" on every Airbus A380 twice per week to patch the bugs in the original product and prevent the aircraft from crashing). How can such differences be explained? Is it due exclusively to the fact that software development industry is too young to be able to manage thousands of people on a single project in order to deliver large scale, nearly faultless products very fast?

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  • Oracle Linux Partner Pavilion Spotlight - Part II

    - by Ted Davis
    As we draw closer to the first day of Oracle OpenWorld, starting in less than a week, we continue to showcase some of our premier partners exhibiting in the Oracle Linux Partner Pavilion ( Booth #1033). We have Independent Hardware Vendors, Independent Software Vendors and Systems Integrators that show the breadth of support in the Oracle Linux and Oracle VM ecosystem. In today's post we highlight three additional Oracle Linux / Oracle VM Partners from the pavilion. Micro Focus delivers mainframe solutions software and software delivery tools with its Borland products. These tools are grouped under the following solutions: Analysis and testing tools for JDeveloper Micro Focus Enterprise Analyzer is key to the success of application overhaul and modernization strategies by ensuring that they are based on a solid knowledge foundation. It reveals the reality of enterprise application portfolios and the detailed constructs of business applications. COBOL for Oracle Database, Oracle Linux, and Tuxedo Micro Focus Visual COBOL delivers the next generation of COBOL development and deployment. Itbrings the productivity of the Eclipse IDE to COBOL, and provides the ability to deploy key business critical COBOL applications to Oracle Linux both natively and under a JVM. Migration and Modernization tooling for mainframes Enterprise application knowledge, development, test and workload re-hosting tools significantly improves the efficiency of business application delivery, enabling CIOs and IT leaders to modernize application portfolios and target platforms such as Oracle Linux. When it comes to Oracle Linux database environments, supporting high transaction rates with minimal response times is no longer just a goal. It’s a strategic imperative. The “data deluge” is impacting the ability of databases and other strategic applications to access data and provide real-time analytics and reporting. As such, customer demand for accelerated application performance is increasing. Visit LSI at the Oracle Linux Pavilion, #733, to find out how LSI Nytro Application Acceleration products are designed from the ground up for database acceleration. Our intelligent solid-state storage solutions help to eliminate I/O bottlenecks, increase throughput and enable Oracle customers achieve the highest levels of DB performance. Accelerate Your Exadata Success With Teleran. Teleran’s software solutions for Oracle Exadata and Oracle Database reduce the cost, time and effort of migrating and consolidating applications on Exadata. In addition Teleran delivers visibility and control solutions for BI/data warehouse performance and user management that ensure service levels and cost efficiency.Teleran will demonstrate these solutions at the Oracle Open World Linux Pavilion: Consolidation Accelerator - Reduces the cost, time and risk ofof migrating and consolidation applications on Exadata. Application Readiness – Identifies legacy application performance enhancements needed to take advantage of Exadata performance features Workload Accelerator – Identifies and clusters workloads for faster performance on Exadata Application Visibility and Control - Improves performance, user productivity, and alignment to business objectives while reducing support and resource costs. Thanks for reading today's Partner Spotlight. Three more partners will be highlighted tomorrow. If you missed our first Partner Spotlight check it out here.

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  • Desparately Need Help: After a mishap, a folder shows 0 files in it

    - by bobby
    I'm hoping some of you guys may be able to shed some light on this scenario: I had a odt document on which I was working from one of many files in a folder among many on an internal hard-drive. Some kind of glitch occured and the document crashed (this could have been some kind of power charge whilst another hard drive was being unmounted). As I looked into the folders surrounding the folder in which my odt document was stored, they start to show 0 files in them. I immediately switched off the PC and then re-started. Upon the re-start, the folders would show the 1,000s of files I've stored in them and then within 5 minutes, as I started to back them up, freeze, cut-off the process of transfer. When I tried to open anything on the internal hard-drive, be it an avi film, an mp3, a cbr or a word doc, they all showed blank or would work. Some folders had vastly less files showing. Eventually, things calmed down. I closed the PC, checked that the connections were in firmly, gave it a vacuum and restarted the PC. All the files eventually showed up and I started to back them up (which I'd brought a hard drive for anyway but been distracted and not done). All folders show except the one which contained the document I was working on at the time of the trouble. Strangely, it was one that should itself full on several occasions on restarts. It shows zero files now. Properties shows zero files and zero space taken by it. Yet when I drop a file into this folder by pasting it in, it disappears too. Opening the folder, there is nothing there. But if I paste that document again, the PC asks would I like to replace the existing file with the same name (that I can't see), when I click yes, the file appears. When I exit, the folder shows the 0 files in the folder. Going back into the folder, it has disappeared again. I'm hoping that someone can help give me tips to recover the files in the folder, it would be greatly, greatly appreciated. All other films, music, comics, documents show and are fine!

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  • What does path finding in internet routing do and how is it different from A*?

    - by alan2here
    Note: If you don't understand this question then feel free to ask clarification in the comments instead of voting down, it might be that this question needs some more work at the moment. I've been directed here from the Stack Excange chat room Root Access because my question didn't fit on Super User. In many aspects path finding algorithms like A star are very similar to internet routing. For example: A node in an A* path finding system can search for a path though edges between other nodes. A router that's part of the internet can search for a route though cables between other routers. In the case of A*, open and closed lists are kept by the system as a whole, sepratly from any individual node as well as each node being able to temporarily store a state involving several numbers. Routers on the internet seem to have remarkable properties, as I understand it: They are very performant. New nodes can be added at any time that use a free address from a finite (not tree like) address space. It's real routing, like A*, there's never any doubling back for example. Similar IP addresses don't have to be geographically nearby. The network reacts quickly to changes to the networks shape, for example if a line is down. Routers share information and it takes time for new IP's to be registered everywhere, but presumably every router doesn't have to store a list of all the addresses each of it's directions leads most directly to. I'm looking for a basic, general, high level description of the algorithms workings from the point of view of an individual router. Does anyone have one? I presume public internet routers don't use A* as the overheads would be to large, and scale to poorly. I also presume there is a single method worldwide because it seems as if must involve a lot of transferring data to update and communicate a reasonable amount of state between neighboring routers. For example, perhaps the amount of data that needs to be stored in each router scales logarithmically with the number of routers that exist worldwide, the detail and reliability of the routing is reduced over increasing distances, there is increasing backtracking involved in parts of the network that are less geographically uniform or maybe each router really does perform an A* style search, temporarily maintaining open and closed lists when a packet arrives.

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  • Security Alert for CVE-2012-4681 Released

    - by Eric P. Maurice
    Hi, this is Eric Maurice again! Oracle has just released Security Alert CVE-2012-4681 to address 3 distinct but related vulnerabilities and one security-in-depth issue affecting Java running in desktop browsers.  These vulnerabilities are: CVE-2012-4681, CVE-2012-1682, CVE-2012-3136, and CVE-2012-0547.  These vulnerabilities are not applicable to standalone Java desktop applications or Java running on servers, i.e. these vulnerabilities do not affect any Oracle server based software. Vulnerabilities CVE-2012-4681, CVE-2012-1682, and CVE-2012-3136 have each received a CVSS Base Score of 10.0.  This score assumes that the affected users have administrative privileges, as is typical in Windows XP.  Vulnerability CVE-20120-0547 has received a CVSS Base Score of 0.0 because this vulnerability is not directly exploitable in typical user deployments, but Oracle has issued a security-in-depth fix for this issue as it can be used in conjunction with other vulnerabilities to significantly increase the overall impact of a successful exploit. If successfully exploited, these vulnerabilities can provide a malicious attacker the ability to plant discretionary binaries onto the compromised system, e.g. the vulnerabilities can be exploited to install malware, including Trojans, onto the targeted system.  Note that this malware may in some instances be detected by current antivirus signatures upon its installation.  Due to the high severity of these vulnerabilities, Oracle recommends that customers apply this Security Alert as soon as possible.  Furthermore, note that the technical details of these vulnerabilities are widely available on the Internet and Oracle has received external reports that these vulnerabilities are being actively exploited in the wild.    Developers should download the latest release at http://www.oracle.com/technetwork/java/javase/downloads/index.html   Java users should download the latest release of JRE at http://java.com, and of course   Windows users can take advantage of the Java Automatic Update to get the latest release. For more information: The Advisory for Security Alert CVE-2012-4681 is located at http://www.oracle.com/technetwork/topics/security/alert-cve-2012-4681-1835715.html  Users can verify that they’re running the most recent version of Java by visiting: http://java.com/en/download/installed.jsp    Instructions on removing older (and less secure) versions of Java can be found at http://java.com/en/download/faq/remove_olderversions.xml   

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  • SMTP POP3 & PST. Acronyms from Hades.

    - by mikef
    A busy SysAdmin will occasionally have reason to curse SMTP. It is, certainly, one of the strangest events in the history of IT that such a deeply flawed system, designed originally purely for campus use, should have reached its current dominant position. The explanation was that it was the first open-standard email system, so SMTP/POP3 became the internet standard. We are, in consequence, dogged with a system with security weaknesses so extreme that messages are sent in plain text and you have no real assurance as to who the message came from anyway (SMTP-AUTH hasn't really caught on). Even without the security issues, the use of SMTP in an office environment provides a management nightmare to all commercial users responsible for complying with all regulations that control the conduct of business: such as tracking, retaining, and recording company documents. SMTP mail developed from various Unix-based systems designed for campus use that took the mail analogy so literally that mail messages were actually delivered to the users, using a 'store and forward' mechanism. This meant that, from the start, the end user had to store, manage and delete messages. This is a problem that has passed through all the releases of MS Outlook: It has to be able to manage mail locally in the dreaded PST file. As a stand-alone system, Outlook is flawed by its neglect of any means of automatic backup. Previous Outlook PST files actually blew up without warning when they reached the 2 Gig limit and became corrupted and inaccessible, leading to a thriving industry of 3rd party tools to clear up the mess. Microsoft Exchange is, of course, a server-based system. Emails are less likely to be lost in such a system if it is properly run. However, there is nothing to stop users from using local PSTs as well. There is the additional temptation to load emails into mobile devices, or USB keys for off-line working. The result is that the System Administrator is faced by a complex hybrid system where backups have to be taken from Servers, and PCs scattered around the network, where duplication of emails causes storage issues, and document retention policies become impossible to manage. If one adds to that the complexity of mobile phone email readers and mail synchronization, the problem is daunting. It is hardly surprising that the mood darkens when SysAdmins meet and discuss PST Hell. If you were promoted to the task of tormenting the souls of the damned in Hades, what aspects of the management of Outlook would you find most useful for your task? I'd love to hear from you. Cheers, Michael

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  • Are separate business objects needed when persistent data can be stored in a usable format?

    - by Kylotan
    I have a system where data is stored in a persistent store and read by a server application. Some of this data is only ever seen by the server, but some of it is passed through unaltered to clients. So, there is a big temptation to persist data - whether whole rows/documents or individual fields/sub-documents - in the exact form that the client can use (eg. JSON), as this removes various layers of boilerplate, whether in the form of procedural SQL, an ORM, or any proxy structure which exists just to hold the values before having to re-encode them into a client-suitable form. This form can usually be used on the server too, though business logic may have to live outside of the object, On the other hand, this approach ends up leaking implementation details everywhere. 9 times out of 10 I'm happy just to read a JSON structure out of the DB and send it to the client, but 1 in every 10 times I have to know the details of that implicit structure (and be able to refactor access to it if the stored data ever changes). And this makes me think that maybe I should be pulling this data into separate business objects, so that business logic doesn't have to change when the data schema does. (Though you could argue this just moves the problem rather than solves it.) There is a complicating factor in that our data schema is constantly changing rapidly, to the point where we dropped our previous ORM/RDBMS system in favour of MongoDB and an implicit schema which was much easier to work with. So far I've not decided whether the rapid schema changes make me wish for separate business objects (so that server-side calculations need less refactoring, since all changes are restricted to the persistence layer) or for no separate business objects (because every change to the schema requires the business objects to change to stay in sync, even if the new sub-object or field is never used on the server except to pass verbatim to a client). So my question is whether it is sensible to store objects in the form they are usually going to be used, or if it's better to copy them into intermediate business objects to insulate both sides from each other (even when that isn't strictly necessary)? And I'd like to hear from anybody else who has had experience of a similar situation, perhaps choosing to persist XML or JSON instead of having an explicit schema which has to be assembled into a client format each time.

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  • Showing ZFS some LOVE

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} L is for the way you look at us, and O because we’re Oracle, but V is very, very, extra ordinary, and E, well that’s obvious… E is because Oracle’s new Sun ZFS Storage Appliance is Excellent, and here at OPN, we like spell out the obvious!  If you haven’t already heard, the Sun ZFS Appliance has “A simple, GUI-driven setup and configuration, solid price-performance and world-class Oracle support behind it. The CRN Test Center recommends the Sun ZFS Storage”. Read more about what CRN said here. Oracle's Sun ZFS Appliance family delivers enterprise-class network attached storage (NAS) capabilities with leading Oracle integration, simplicity, efficiency, performance, and TCO.  The systems offer an easy way to manage and expand your storage environment at a lower cost, with more efficiency, better data integrity, and higher performance when compared with competitive NAS offerings. Did we mention that set up, including configuring, will take you less than an hour since it all comes in one box and is so darn simple to use? So if you L-O-V-E what you’re hearing about Oracle’s Sun Z-F-S, learn more by watching the video below, and visiting any of our available resources . It Had to Be You, The OPN Communications Team

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  • How can we unify business goals and technical goals?

    - by BAM
    Some background I work at a small startup: 4 devs, 1 designer, and 2 non-technical co-founders, one who provides funding, and the other who handles day-to-day management and sales. Our company produces mobile apps for target industries, and we've gotten a lot of lucky breaks lately. The outlook is good, and we're confident we can make this thing work. One reason is our product development team. Everyone on the team is passionate, driven, and has a great sense of what makes an awesome product. As a result, we've built some beautiful applications that we're all proud of. The other reason is the co-founders. Both have a brilliant business sense (one actually founded a multi-million dollar company already), and they have close ties in many of the industries we're trying to penetrate. Consequently, they've brought in some great business and continue to keep jobs in the pipeline. The problem The problem we can't seem to shake is how to bring these two awesome advantages together. On the business side, there is a huge pressure to deliver as fast as possible as much as possible, whereas on the development side there is pressure to take your time, come up with the right solution, and pay attention to all the details. Lately these two sides have been butting heads a lot. Developers are demanding quality while managers are demanding quantity. How can we handle this? Both sides are correct. We can't survive as a company if we build terrible applications, but we also can't survive if we don't sell enough. So how should we go about making compromises? Things we've done with little or no success: Work more (well, it did result in better quality and faster delivery, but the dev team has never been more stressed out before) Charge more (as a startup, we don't yet have the credibility to justify higher prices, so no one is willing to pay) Extend deadlines (if we charge the same, but take longer, we'll end up losing money) Things we've done with some success: Sacrifice pay to cut costs (everyone, from devs to management, is paid less than they could be making elsewhere. In return, however, we all have creative input and more flexibility and freedom, a typical startup trade off) Standardize project management (we recently started adhering to agile/scrum principles so we can base deadlines on actual velocity, not just arbitrary guesses) Hire more people (we used to have 2 developers and no designers, which really limited our bandwidth. However, as a startup we can only afford to hire a few extra people.) Is there anything we're missing or doing wrong? How is this handled at successful companies? Thanks in advance for any feedback :)

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  • Trying to use stencils in 2D while retaining layer depth

    - by Steve
    This is a screen of what's going on just so you can get a frame of reference. http://i935.photobucket.com/albums/ad199/fobwashed/tilefloors.png The problem I'm running into is that my game is slowing down due to the amount of texture swapping I'm doing during my draw call. Since walls, characters, floors, and all objects are on their respective sprite sheet containing those types, per tile draw, the loaded texture is swapping no less than 3 to 5+ times as it cycles and draws the sprites in order to layer properly. Now, I've tried throwing all common objects together into their respective lists, and then using layerDepth drawing them that way which makes things a lot better, but the new problem I'm running into has to do with the way my doors/windows are drawn on walls. Namely, I was using stencils to clear out a block on the walls that are drawn in the shape of the door/window so that when the wall would draw, it would have a door/window sized hole in it. This is the way my draw was set up for walls when I was going tile by tile rather than grouped up common objects. first it would check to see if a door/window was on this wall. If not, it'd skip all the steps and just draw normally. Otherwise end the current spriteBatch Clear the buffers with a transparent color to preserve what was already drawn start a new spritebatch with stencil settings draw the door area end the spriteBatch start a new spritebatch that takes into account the previously set stencil draw the wall which will now be drawn with a hole in it end that spritebatch start a new spritebatch with the normal settings to continue drawing tiles In the tile by tile draw, clearing the depth/stencil buffers didn't matter since I wasn't using any layerDepth to organize what draws on top of what. Now that I'm drawing from lists of common objects rather than tile by tile, it has sped up my draw call considerably but I can't seem to figure out a way to keep the stencil system to mask out the area a door or window will be drawn into a wall. The root of the problem is that when I end a spriteBatch to change the DepthStencilState, it flattens the current RenderTarget and there is no longer any depth sorting for anything drawn further down the line. This means walls always get drawn on top of everything regardless of depth or positioning in the game world and even on top of each other as the stencil has to happen once for every wall that has a door or window. Does anyone know of a way to get around this? To boil it down, I need a way to draw having things sorted by layer depth while also being able to stencil/mask out portions of specific sprites.

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  • Does it make the game more fun when the user is forced to progress through the levels sequentially rather than letting them pick and play?

    - by BeachRunnerJoe
    Hello. For the first time in my game, I'm stuck with a real design dilemma. I guess that's a good thing ;) I'm building a word puzzle game that has five levels, each with 30 puzzles. Currently, the user has to solve one puzzle at a time before moving to the next. However, I'm finding the user occasionally gets stuck on a puzzle, at which point they can no longer play until they solve it. This is obviously bad because many people will probably just quit playing the game and delete the app. The only elegant solution I can find to helping the player get unstuck is changing the design of the game to allow the users to pick any puzzle to play at any time. This way, if they get stuck, they can come back to it later and at least they have other puzzles to play in the meantime. It's my opinion, however, that this new flow design doesn't make the game as fun as the original flow design where the player has to complete a puzzle before moving to the next. To me, it's like anything else, when you only have one of something, it's more enjoyable, but when you have 30 of something, it's far less enjoyable. In fact, when I present the user with 30 puzzles to choose from, I'm concerned I might be making them feel like it's a lot of work they have to do and that's bad. I even had a tester voluntarily tell me that being forced to complete a puzzle before moving to the next is actually motivating. My questions are... Do you agree/disagree? Do you have any suggestions for how I can help the player get unstuck? Thanks so much in advance for your thoughts! EDIT: I should mention that I've already considered a few other solutions to helping the user get unstuck, but none of them seem like good ideas. They are... Add more hints: Currently, the user gets two hints per puzzle. If I increase the hint count, it only makes the game more easy and still leaves the possibility of the user getting stuck. Add a "Show Solution" button: This seems like a bad idea because it's my opinion this takes the fun out of the game for many people who would probably otherwise solve the puzzle if they didn't have the quick option to see the solution.

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  • Are You Meeting Social Customer Service Expectations?

    - by Mike Stiles
    Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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  • How can I create a flexible system for tiling a 2D RPG map?

    - by CptSupermrkt
    Using libgdx here. I've just finished learning some of the basics of creating a 2D environment and using an OrthographicCamera to view it. The tutorials I went through, however, hardcoded their tiled map in, and none made mention of how to do it any other way. By tiled map, I mean like Final Fantasy 1, where the world map is a grid of squares, each with a different texture. So for example, I've got a 6 tile x 6 tile map, using the following code: Array<Tile> tiles = new Array<Tile>(); tiles.add(new Tile(new Vector2(0,5), TileType.FOREST)); tiles.add(new Tile(new Vector2(1,5), TileType.FOREST)); tiles.add(new Tile(new Vector2(2,5), TileType.FOREST)); tiles.add(new Tile(new Vector2(3,5), TileType.GRASS)); tiles.add(new Tile(new Vector2(4,5), TileType.STONE)); tiles.add(new Tile(new Vector2(5,5), TileType.STONE)); //... x5 more times. Given the random nature of the environment, for loops don't really help as I have to start and finish a loop before I was able to do enough to make it worth setting up the loop. I can see how a loop might be helpful for like tiling an ocean or something, but not in the above case. The above code DOES get me my final desired output, however, if I were to decide I wanted to move a piece or swap two pieces out, oh boy, what a nightmare, even with just a 6x6 test piece, much less a 1000x1000 world map. There must be a better way of doing this. Someone on some post somewhere (can't find it now, of course) said to check out MapEditor. Looks legit. The question is, if that is the answer, how can I make something in MapEditor and have the output map plug in to a variable in my code? I need the tiles as objects in my code, because for example, I determine whether or not a tile is can be passed through or collided with based on my TileTyle enum variable. Are there alternative/language "native" (i.e. not using an outside tool) methods to doing this?

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  • Organization &amp; Architecture UNISA Studies &ndash; Chap 13

    - by MarkPearl
    Learning Outcomes Explain the advantages of using a large number of registers Discuss the way in which compilers optimize register usage Discuss the evolution of CISC machines Describe the characteristics of RISC architecture Discuss the RISC vs. CISC controversy Describe the way in which RISC and CISC design principles can be combined Instruction Execution Characteristics To understand the the line of reasoning of RISC advocates, we need a brief overview of instruction execution characteristics. These include… Operations Operands Procedure Calls These three sections can be studied in depth in the textbook at pages 503 - 505 A number of groups have come up with the conclusion that the attempt to make the instruction set architecture closer to HLLs (High Level Languages) is not the most effective design strategy. Rather HLL’s can be best supported by optimizing performance of the most time-consuming features of typical HLL programs. Generally 3 main characteristics came up to improve performance… Use a large number of registers or use a compiler to optimize register usage Careful attention needs to be paid to the design of instruction pipelines A simplified (reduced) instruction set is indicated The use of a large register optimization One of the most important design principles of RISC machines is the use of a large number of registers. The concept of register windows and the use of a large register file versus the use of cache memory are discussed. On the face of it, the use of a large set of registers should decrease the need to access memory. The design task is to organize the registers in such a fashion that this goal is realized. Read page 507 – 510 for a detailed explanation. Compiler-based register optimization   Reduced Instructions Set Architecture There are two advantages to smaller programs… Because the program takes up less memory, there is a savings in that resource (this was more compelling when memory was more expensive) Smaller programs should improve performance, and this will happen in two ways – fewer instructions means fewer instruction bytes to be fetched and in a paging environment smaller programs occupy fewer pages, reducing page faults. Certain characteristics are common to RISC processors… One instruction per cycle Register-to-register operations Simple addressing modes Simple instruction formats RISC vs. CISC After initial enthusiasm for RISC machines, there has been a growing realization that RISC designs may benefit from the inclusion of some CISC features CISC designs may benefit from the inclusion of some RISC features

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  • Working for Web using open-source Technologies

    - by anirudha
    As a Web Developer we all have own dream to make a great web application. a great application was built upon high discipline and best practice on the process of development then we can make modification easier in future as if we want. the user feedback also have a matter because they tell us what they want or expected with the application we make day and night. sometime they report a nice story , experience or a problem they got with our application. so that's matter because they telling about our application much more because they use our software and a part of process of future development or next version of application we make. so the Web have a good thing that they updated as soon as possible. in desktop application their is a numbers of trouble client have when they want to use our application. first thing that installation of software never goes right on every system. big company spent a big amount of money to troble these problem the user have with their software.   Web application is nice implementation of application because their is no trouble with installation all have same experience and if something goes wrong patch come soon and no waiting for new version. Chrome even a desktop application [browser] but they automatically update themselves so their is no trouble for user to get next version now hasseles.    Web application development in Microsoft way have their own rule , pattern practice to make better application in less time. the technologies i want to show you here is some great opensource example like MySQL jQuery and ASP.NET MVC a framework based on ASP.NET server side language.   For going to next step we need to show you a list of software you need to have to fully experience this tutorial.   Visual Web Developer 2010 Express Edition  MySQL [open-source RDBMS]   Query [open-source javascript library]   for getting these software you need to pay nothing.   Visual Web Developer can obtained from Microsoft.com/Express or if you are student or Web Developer you are eligible to get the Visual studio professional and many other great software from Microsoft through their Dreamspark or WebsiteSpark programmes.   MySQL is a great Relational Database management software who are freely available from MySQL.com as a database monitorting tool you can use MySQL workbrench who can be freely get from MySQL official website or many other free tool are available for begining development with MySQL   jQuery is a great library for making javascipt development easier and faster.you can obtained jQuery from jQuery.com their official website.

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  • How do you turn on the customizable gnome-panel features (like gnome-applets) in Precise?

    - by chriv
    I resurrected a broken laptop today. I took out the HDD, put it in a USB 3.0 enclosure, and created a VM that would use it. It was running lucid. I took a screenshot of the desktop before I started "do-release-upgrade", because from experience, I will never have my GUI back the way I want it again. I know how to install gnome-panel to get back the "Gnome Classic" session option. I know how to put my minimize, maximize, and close buttons back in the upper-right hand corner of windows (where they belong). I know how to use gdm instead of lightdm. Unity gets worse in every version (and the other desktop OS is going to be even worse with Metro). Here's what I don't know (in order of importance): 1. How do you make the panels in gnome (gnome-panel, to be precise) customizable again (like they were in older versions of Ubuntu)? 2. How do you install applets in the panels now (right-click is now ignored)? 3. How can you customize all of the window elements (like you could in older versions of Ubuntu)? I can't remember much about maverick, natty, or oneiric (except their names), so I don't know exactly when I lost these capabilities. Edit: (no screenshot), my StackExchange reputation (on other StackExchange sites) doesn't carry over to this site, so I can't post the screenshot. Take a look at the panels in the screen hot. They are nice, compact, and VERY functional (disk mounter applet, frequently used shortcuts, workspaces, show desktop, kill window, and trash icons, etc.) Notice how small the fonts (and how little real estate they waste). You can't notice the compact title bars, fonts, and window icons in this screen shot (since I redacted the rest of the desktop), but it's the same story there. Please help. I don't want to learn another distro, but Ubuntu gets less customizable with every "upgrade." Screenshot (not an inline image, since I don't have the reputation yet)... i.stack.imgur.com/puoUT.png

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  • Why is Java the lingua franca at so many institutions?

    - by Billy ONeal
    EDIT: This question at first seems to be bashing Java, and I guess at this point it is a bit. However, the bigger point I am trying to make is why any one single language is chosen as the one end all be all solution to all problems. Java happens to be the one that's used so that's the one I had to beat on here, but I'm not intentionality ripping Java a new one :) I don't like Java in most academic settings. I'm not saying the language itself is bad -- it has several extremely desirable aspects, most importantly the ability to run without recompilation on most any platform. Nothing wrong with using the language for Your Next App ^TM. (Not something I would personally do, but that's more because I have less experience with it, rather than it's design being poor) I think it is a waste that high level CS courses are taught using Java as a language. Too many of my co-students cannot program worth a damn, because they don't know how to work in a non-garbage-collected world. They don't fundamentally understand the machines they are programming for. When someone can work outside of a garbage collected world, they can work inside of one, but not vice versa. GC is a tool, not a crutch. But the way it is used to teach computer science students is a as a crutch. Computer science should not teach an entire suite of courses tailored to a single language. Students leave with the idea that all good design is idiomatic Java design, and that Object Oriented Design is the ONE TRUE WAY THAT IS THE ONLY WAY THINGS CAN BE DONE. Other languages, at least one of them not being a garbage collected language, should be used in teaching, in order to give the graduate a better understanding of the machines. It is an embarrassment that somebody with a PHD in CS from a respected institution cannot program their way out of a paper bag. What's worse, is that when I talk to those CS professors who actually do understand how things operate, they share feelings like this, that we're doing a disservice to our students by doing everything in Java. (Note that the above would be the same if I replaced it with any other language, generally using a single language is the problem, not Java itself) In total, I feel I can no longer respect any kind of degree at all -- when I can't see those around me able to program their way out of fizzbuzz problems. Why/how did it get to be this way?

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  • How is a switch statement better than a series of if statements? [closed]

    - by user1276078
    Possible Duplicate: Should I use switch statements or long if…else chains? I'm working on a small program that will conduct an Insertion Sort. A number will be inputted through the keyboard and stored in a variable I called "num." I've decided to use a switch statement in order to obtain the number inputted. switch( e.getKeyCode() ) { case KeyEvent.VK_0: num = 0; break; case KeyEvent.VK_1: num = 1; break; case KeyEvent.VK_2: num = 2; break; case KeyEvent.VK_3: num = 3; break; case KeyEvent.VK_4: num = 4; break; case KeyEvent.VK_5: num = 5; break; case KeyEvent.VK_6: num = 6; break; case KeyEvent.VK_7: num = 7; break; case KeyEvent.VK_8: num = 8; break; case KeyEvent.VK_9: num = 9; break; } I realized one other course of action could have been to use a set of if statements. if( e.getKeyCode() == KeyEvent.VK_0 ) num = 0; else if( e.getKeyCode() == KeyEvent.VK_1 ) num = 1; etc. for every number up until 9. I then wondered what the essential difference is between a switch statement and a series of if statements. I know it saves space and time to write, but it's not that much. So, my question is, aside from the space, does a switch statement differ from a series of if statments in any way? Is it faster, less error-prone, etc.? This question really doesn't affect my code that much. I was just wondering. Also, this question pertains to the JAVA language, not any other programming language.

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  • How to be successfull at BDD Specifications Workshops?

    - by sigo
    Today we tried to introduce BDD in our software development process by having a specification workshop. For this workshop we had 2 developers, 1 tester and 1 business analyst. The workshop lasted 1h30 and by the end of it we managed to figure out some BDD scenarios for our new feature. We tried to focus on finding the scenarios that we could miss, and the difficult ones. At the end of the workshop some people were actually unhappy with the workshop. One developer felt he wasted his time as he was used to be given out the scenarios directly by the business analyst and review them with her. The business analyst didn't feel confident with our scenario coverage (Had a feeling that we could have missed out other important stuff) but more importantly felt that this workshop was also a waste of time as she could have figured out all these scenarios by herself and in a shorter period of time. So my question is how that kind of workshop can actually work. In the theory, given you have a new feature to develop, you put the tree 'amigos' (dev/tester/ba) in the same room so that they can collaborate together on writing the differents requirements for the new feature using examples. I can see all the benefits from that. Specially in term of knowledge sharing and common product/end goal/done vision. But in practice, we still think it is more cost effective to first have a BA to work on his own on the examples and only then to have the scenarios to be reviewed/reworked by the 3 'amigos'. By having the BA to work on his own, we actually feel more confident that we are less going to miss out stuff + we still get to review the scenarios afterward to double check. We don't think than simple brainstorming/deliberate discovery is actually enought to seriously cover all the requirement for a feature. The business analyst is actually the best person for that kind of stuff. The thing we just do is to review what she wrote and see if then we have a common understanding (which could then lead to rewrite some of her scenarios or add new ones she could have missed). This workshop lasted 1h30, and by the end of it, we didn't feel confident enought about wha we did...sure we could have spent more time on it but honestly most people get exhausted after 1h30 of brainstorming. So how can you get that to work effectively in practice ?

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  • Boot error aftter clean Ubuntu 13.04 install: [Reboot and select proper boot device]

    - by IcarusNM
    I am having the same problem as this guy where a fresh Ubuntu install completes beautifully but will not boot. I get the ASUS (?) "Reboot and select proper boot device" error, first with Xubuntu 13.10 and after finally giving up there, and Xubuntu 13.4, I am back to regular Ubuntu 13.4. ASUS motherboard Z77, Intel chipset. Standard internal SATA 500GB HD. 64-bit. All-new hardware less than 3 months old. It was running Ubuntu 12.04LTC great until I tried this upgrade. I have re-installed from scratch every which way: with LVM, without LVM; with the default partitions, with my own partitions. With ext3 or ext4. Alongside; replace; upgrade. No difference. On the last two tries, I have booted afterward from the same USB stick, downloaded and run boot-repair, and now I guess I am off to the boot-repair support email with my URLs from that. It did all kinds of cool stuff but ultimately made no difference. I never got anything like this with Ubuntu 12.04. I've now probably re-installed Ubuntu 13.04 ten times slightly different ways. I finally found how to skip the language packs, so at least that sped things up! :) This starts from the ubuntu-13.04-desktop-amd64.iso and UNetbootin as suggested on the official instructions for USB thumb drive creation from OSX. That part all works fine (booting the USB on the PC and trying Ubuntu and/or installing from there on the PC HD.) I have no CD drive on this PC, but I suppose I could get one. I would rather find some Linux install that works from USB like I've always done. After running boot-repair twice, in the ASUS BIOS I now see three different UEFI boot options in the priority list, and they are all labeled exactly the same: ubuntu (P6: WDC WD5000AAKX-00U6AA0) Then there's a non-UEFI option: P6: WDC WD5000AAKX-00U6AA0 (476940MB) And a fifth option appeared after the first boot-repair: Windows Boot Manager (P6: WDC WD5000AAKX-00U6AA0) I have tried all 5 of these, and I get exactly the same error. I have never had Windows installed on this HD. ASUS is calling it Windows Boot Manaer but I presume that's a mistaken label for whatever boot-repair did. I can boot on USB and run GParted and it looks great. The partitions all look normal. I found another case of this online with no solution posted. I can't find much about it online. Needs a Master Boot Record wipe/redo?? I'm not sure how.

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  • while(true) and loop-breaking - anti-pattern?

    - by KeithS
    Consider the following code: public void doSomething(int input) { while(true) { TransformInSomeWay(input); if(ProcessingComplete(input)) break; DoSomethingElseTo(input); } } Assume that this process involves a finite but input-dependent number of steps; the loop is designed to terminate on its own as a result of the algorithm, and is not designed to run indefinitely (until cancelled by an outside event). Because the test to see if the loop should end is in the middle of a logical set of steps, the while loop itself currently doesn't check anything meaningful; the check is instead performed at the "proper" place within the conceptual algorithm. I was told that this is bad code, because it is more bug-prone due to the ending condition not being checked by the loop structure. It's more difficult to figure out how you'd exit the loop, and could invite bugs as the breaking condition might be bypassed or omitted accidentally given future changes. Now, the code could be structured as follows: public void doSomething(int input) { TransformInSomeWay(input); while(!ProcessingComplete(input)) { DoSomethingElseTo(input); TransformInSomeWay(input); } } However, this duplicates a call to a method in code, violating DRY; if TransformInSomeWay were later replaced with some other method, both calls would have to be found and changed (and the fact that there are two may be less obvious in a more complex piece of code). You could also write it like: public void doSomething(int input) { var complete = false; while(!complete) { TransformInSomeWay(input); complete = ProcessingComplete(input); if(!complete) { DoSomethingElseTo(input); } } } ... but you now have a variable whose only purpose is to shift the condition-checking to the loop structure, and also has to be checked multiple times to provide the same behavior as the original logic. For my part, I say that given the algorithm this code implements in the real world, the original code is the most readable. If you were going through it yourself, this is the way you'd think about it, and so it would be intuitive to people familiar with the algorithm. So, which is "better"? is it better to give the responsibility of condition checking to the while loop by structuring the logic around the loop? Or is it better to structure the logic in a "natural" way as indicated by requirements or a conceptual description of the algorithm, even though that may mean bypassing the loop's built-in capabilities?

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  • Cloud Computing Business Benefits

    - by workflowman
    If you have been living under a rock for the past year, you wouldn't have heard about cloud computing. Cloud computing is a loose term that describes anything that is hosted in data centers and accessed via the internet. It is normally associated with developers who draw clouds in diagrams indicating where services or how systems communicate with each other. Cloud computing also incorporates such well-known trends as Web 2.0 and Software as a Service (SaaS) and more recently Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). Its aim is to change the way we compute, moving from traditional desktop and on-premises servers to services and resources that are hosted in the cloud.  Benefits of Cloud Computing  There are clearly benefits in building applications using cloud computing, some of which are listed here:  Zero up- front investment:  Delivering a large-scale system costs a fortune in both time and money. Often IT departments are split into hardware/network and software services. The hardware team provisions servers and so forth under the requirements of the software team. Often the hardware team has a different budget that requires approval. Although hardware and software management are two separate disciplines, sometimes what happens is developers are given the task to estimate CPU cycles, disk space, and so forth, which ends up in underutilized servers.  Usage-based costing:  You pay for what you use, no more, no less, because you never actually own the server. This is similar to car leasing, where in the long run you get a new car every three years and maintenance is never a worry.  Potential for shrinking the processing time:  If processes are split over multiple machines, parallel processing is performed, which decreases processing time.  More office space:  Walk into most offices, and guaranteed you will find a medium- sized room dedicated to servers.  Efficient resource utilization:  The resource utilization is handed by a centralized cloud administrator who is in charge of deciding exactly the right amount of resources for a system. This takes the task away from local administrators, who have to regularly monitor these servers.  Just-in-time infrastructure:  If your system is a success and needs to scale to meet demand, this can cause further time delays or a slow- performing service. Cloud computing solves this because you can add more resources at any time.  Lower environmental impact:  If servers are centralized, potentially an environment initiative is more likely to succeed. As an example, if servers are placed in sunny or windy parts of the world, then why not use these resources to power those servers?  Lower costs:  Unfortunately, this is one point that administrators will not like. If you have people administrating your e-mail server and network along with support staff doing other cloud-based tasks, this workforce can be reduced. This saves costs, though it also reduces jobs.

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  • LibGDX - Textures rendering at wrong position

    - by ACluelessGuy
    Update 2: Let me further explain my problem since I think that i didn't make it clear enough: The Y-coordinates on the bottom of my screen should be 0. Instead it is the height of my screen. That means the "higher" i touch/click the screen the less my y-coordinate gets. Above that the origin is not inside my screen, atleast not the 0 y-coordinate. Original post: I'm currently developing a tower defence game for fun by using LibGDX. There are places on my map where the player is or is not allowed to put towers on. So I created different ArrayLists holding rectangles representing a tile on my map. (towerPositions) for(int i = 0; i < map.getLayers().getCount(); i++) { curLay = (TiledMapTileLayer) map.getLayers().get(i); //For all Cells of current Layer for(int k = 0; k < curLay.getWidth(); k++) { for(int j = 0; j < curLay.getHeight(); j++) { curCell = curLay.getCell(k, j); //If there is a actual cell if(curCell != null) { tileWidth = curLay.getTileWidth(); tileHeight = curLay.getTileHeight(); xTileKoord = tileWidth*k; yTileKoord = tileHeight*j; switch(curLay.getName()) { //If layer named "TowersAllowed" picked case "TowersAllowed": towerPositions.add(new Rectangle(xTileKoord, yTileKoord, tileWidth, tileHeight)); // ... AND SO ON If the player clicks on a "allowed" field later on he has the opportunity to build a tower of his coice via a menu. Now here is the problem: The towers render, but they render at wrong position. (They appear really random on the map, no certain pattern for me) for(Rectangle curRect : towerPositions) { if(curRect.contains(xCoord, yCoord)) { //Using a certain tower in this example (left the menu out if(gameControl.createTower("towerXY")) { //RenderObject is just a class holding the Texture and x/y coordinates renderList.add(new RenderObject(new Texture(Gdx.files.internal("TowerXY.png")), curRect.x, curRect.y)); } } } Later on i render it: game.batch.begin(); for(int i = 0; i < renderList.size() ; i++) { game.batch.draw(renderList.get(i).myTexture, renderList.get(i).x, renderList.get(i).y); } game.batch.end(); regards

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  • Employer admits that its developers are underpaid and undervalued. Time to part ways?

    - by Psionic
    My employer recently posted an opening for a C# Developer with 3-5 years of experience. The requirements and expectations for the position were fair, up until the criteria for salary determination. It was stated clearly that compensation would depend ONLY on experience with C#, and that years of programming experience with other languages & frameworks would be considered irrelevant and not factored in. I brought up my concern with HR that good candidates would see this as a red flag and steer away. I attempted to explain that software development is about much more than specific languages, and that paying someone for their experience in a single language is a very shortsighted approach to hiring good developers (I'm telling this to the HR dept of a software company). The response: "We are tired of wasting time interviewing developers who expect 'big salaries' because they have lots of additional programming experience in languages other than what we require." The #1 issue here is that 'big salaries' = Market Rate. After some serious discussion, they essentially admitted that nobody at the company is paid near market rate for their skills, and there's nothing that can be done about it. The C-suite has the mentality that employees should only be paid for skills proven over years under their watch. Entry-level developers are picked up for less than $38K and may reach 50K after 3 years, which I'm assuming is around what they plan on offering candidates for the C# position. Another interesting discovery (not as relevant) - people 'promoted' to higher responsibilities do not get raises. The 'promotion' is considered an adjustment of the individuals' roles to better suit their 'strengths', which is what they're already being paid for. After hearing these hard truths straight from HR, I would assume that most people who are looking out for themselves would quickly begin searching for a new employer that has a better idea of what they're doing in the industry (this company fails in many other ways, but I don't want to write a book). Here is my dilemma however: This is the first official software development position I've held, for barely 1 year now. My previous position of 3 years was with a very small company where I performed many duties, among them software development (not in my official job description, but I tried very hard to make it so). I've identified local openings that I'm currently qualified for, most paying at least 50% more than I'm getting now. Question is, is it too soon for a jump? I am getting valuable experience in my current position, with no shortage of exciting projects. The work environment is very comfortable, and I'm told by many that I'm in the spotlight of the C-level guys for the stuff that I've been able to accomplish during my short time (for what that's worth). However, there is a clear opportunity cost to staying, knowing now with certainty that I will have to wait 3-5 years only to be capped at what I could potentially be earning elsewhere this year. I am also aware that 'job hopper' is a dangerous label to have, regardless of the reasons.

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