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  • Driver for asus wireless PC card WL-100GE

    - by emab
    I have bought an Asus wireless LAN PC Card WL-100GE model, and I am using lubuntu on my system. While I have no cable connection, currently I cannot access the internet and update my laptop. Device: Broad Range Wireless Card Bus Adaptor - Asus - WL-100GE I searched the web and couldn't find any adequate driver for it. Is there any solution for it? My sudo lshw -C network output is: *-network description: Ethernet interface product: RTL-8100/8101L/8139 PCI Fast Ethernet Adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 3 bus info: pci@0000:02:03.0 logical name: eth0 version: 10 serial: 00:02:3f:ba:55:c8 size: 10Mbit/s capacity: 100Mbit/s width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=128 link=no maxlatency=64 mingnt=32 multicast=yes port=MII speed=10Mbit/s resources: irq:19 ioport:3000(size=256) memory:e0200800-e02008ff *-network description: Network controller product: BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller vendor: Broadcom Corporation physical id: 1 bus info: pci@0000:07:00.0 version: 02 width: 32 bits clock: 33MHz capabilities: bus_master configuration: driver=b43-pci-bridge latency=64 resources: irq:21 memory:38000000-38001fff ----:~$ iwconfig lo no wireless extensions. eth0 no wireless extensions.

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  • Unable to enable wireless in ubuntu 12.04

    - by Joe
    I have a Vostro 2520 and not sure how to enable wireless on my machine. The details are given below, would appreciate any pointers to resolving this issue. lsmod returns Module Size Used by ath9k 132390 0 ath9k_common 14053 1 ath9k ath9k_hw 411151 2 ath9k,ath9k_common ath 24067 3 ath9k,ath9k_common,ath9k_hw b43 365785 0 mac80211 506816 2 ath9k,b43 cfg80211 205544 4 ath9k,ath,b43,mac80211 bcma 26696 1 b43 ssb 52752 1 b43 ndiswrapper 282628 0 ums_realtek 18248 0 usb_storage 49198 1 ums_realtek uas 18180 0 snd_hda_codec_hdmi 32474 1 snd_hda_codec_cirrus 24002 1 joydev 17693 0 parport_pc 32866 0 ppdev 17113 0 rfcomm 47604 0 bnep 18281 2 bluetooth 180104 10 rfcomm,bnep psmouse 97362 0 dell_wmi 12681 0 sparse_keymap 13890 1 dell_wmi snd_hda_intel 33773 3 snd_hda_codec 127706 3 snd_hda_codec_hdmi,snd_hda_codec_cirrus,snd_hda_intel snd_hwdep 13668 1 snd_hda_codec snd_pcm 97188 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec snd_seq_midi 13324 0 snd_rawmidi 30748 1 snd_seq_midi snd_seq_midi_event 14899 1 snd_seq_midi snd_seq 61896 2 snd_seq_midi,snd_seq_midi_event snd_timer 29990 2 snd_pcm,snd_seq snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq wmi 19256 1 dell_wmi snd 78855 16 snd_hda_codec_hdmi,snd_hda_codec_cirrus,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device mac_hid 13253 0 i915 473240 3 drm_kms_helper 46978 1 i915 uvcvideo 72627 0 drm 242038 4 i915,drm_kms_helper videodev 98259 1 uvcvideo soundcore 15091 1 snd dell_laptop 18119 0 dcdbas 14490 1 dell_laptop i2c_algo_bit 13423 1 i915 v4l2_compat_ioctl32 17128 1 videodev snd_page_alloc 18529 2 snd_hda_intel,snd_pcm video 19596 1 i915 serio_raw 13211 0 mei 41616 0 lp 17799 0 parport 46562 3 parport_pc,ppdev,lp r8169 62099 0 sudo lshw -class network *-network UNCLAIMED description: Network controller product: Broadcom Corporation vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:07:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:f7c00000-f7c07fff *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:09:00.0 logical name: eth0 version: 07 serial: 78:45:c4:a3:aa:65 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168e-3_0.0.4 03/27/12 ip=192.168.1.5 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:41 ioport:e000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff rfkill list all 0: dell-wifi: Wireless LAN Soft blocked: yes Hard blocked: yes 1: dell-bluetooth: Bluetooth Soft blocked: yes Hard blocked: yes

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  • ubuntu 11.10 can't find wireless after waking from sleep

    - by Colleen
    I've tried a lot of proposed solutions, most of them adding files to /etc/pm/config.d, as well as WiFi stops working after waking from suspend and nothing has worked. hardware info: [colleen@colleen-HP ~]$ sudo lshw -C network [sudo] password for colleen: *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:07:00.0 logical name: eth0 version: 06 serial: 2c:27:d7:b1:ea:67 size: 10Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=N/A latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:41 ioport:4000(size=256) memory:c1404000-c1404fff memory:c1400000-c1403fff *-network description: Wireless interface product: Centrino Wireless-N 1000 vendor: Intel Corporation physical id: 0 bus info: pci@0000:0d:00.0 logical name: wlan0 version: 00 serial: 8c:a9:82:99:48:8c width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlagn driverversion=3.0.0-21-generic-pae firmware=39.31.5.1 build 35138 ip=192.168.0.4 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn resources: irq:48 memory:c5500000-c5501fff Is anyone else still having this problem? The two solutions I haven't tried are installing wicd and upgrading because I've heard both are kind of unstable/buggy and wicd frankly scares me.

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  • Lenovo v570 ubuntu 12.04 wireless hard blocked even when ext. switch is on

    - by user100987
    When I run iwconfig it say's lo and eth0 have no wireless extensions, but wlan0 it says IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=off Retry long limit:7 RTS the:off Fragment the:off Power Management:off and I believe that's my problem, I just don't know how to turn it back on Any help? When I ran lspci | grep Network it gave me this 02:00.0 Network controller: Intell Corporation Centrino Wireless -N + WiMAX 6150 (rev 67) How I know that my wireless is hard blocked because when I run sudo rfkill list all I get 0: Ideapad_wlan: Wireless LAN Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: yes when I run lshw -c network I get. *-network DISABLED description: Wireless interface product: Centrino Wireless-N + WiMAX 6150 vendor: Intel Corporation physical id: 0 bus info: pci@0000:02:00.0 logical name: mon1 version: 67 serial: 40:25:c2:d2:96:2c width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list logical wireless ethernet physical configuration: broadcast=yes driver=iwlwifi driverversion=3.2.0-32-generic-pae firmware=41.28.5.1 build 33926 latency=0 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:43 memory:d0500000-d0501fff *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:03:00.0 logical name: eth0 version: 06 serial: f0:de:f1:d7:a0:4d size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl_nic/rtl8168e-2.fw ip=192.168.0.65 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:41 ioport:2000(size=256) memory:d0404000-d0404fff memory:d0400000-d0403fff

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  • Ubuntu Wireless not working on Lenovo t400

    - by VmaxBoss
    This problem started after upgrading to 12.04, an my system is 'up2date' Have tried most of the solution-proposals found on the net. lspci -nnk | grep -iA2 net 00:19.0 Ethernet controller [0200]: Intel Corporation 82567LF Gigabit Network Connection [8086:10bf] (rev 03) Subsystem: Lenovo Device [17aa:20ee] Kernel driver in use: e1000e 03:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection [8086:4237] Subsystem: Intel Corporation WiFi Link 5100 AGN [8086:1211] Kernel driver in use: iwlagn iwconfig lo no wireless extensions. eth0 no wireless extensions. wlan0 IEEE 802.11abgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=15 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off sudo lshw -C network *-network description: Ethernet interface product: 82567LF Gigabit Network Connection vendor: Intel Corporation physical id: 19 bus info: pci@0000:00:19.0 logical name: eth0 version: 03 serial: 00:22:68:1a:c4:75 size: 100Mbit/s capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=1.0.2-k2 duplex=full firmware=1.8-3 ip=192.168.2.154 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:29 memory:fc000000-fc01ffff memory:fc024000-fc024fff ioport:1820(size=32) *-network DISABLED description: Wireless interface product: PRO/Wireless 5100 AGN [Shiloh] Network Connection vendor: Intel Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 00 serial: 00:26:c6:6c:2d:24 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlagn latency=0 multicast=yes wireless=IEEE 802.11abgn resources: irq:30 memory:f4300000-f4301fff Please help Br/VB

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  • Internal speakers do not work

    - by Nikcefo
    I have a new (from scratch, not update) installation of Ubuntu 12.10 on my notebook, Asus A3Ac (It is based on Intel Centrino - Pentium M with full duplex Intel HDA codec). In older versions of Debian-based systems Intel HDA audio didn't work correctly. Alsamixer display wrong outputs and inputs (more than notebook really have). In clean installations internal speakers were playing, but they didn't mute when headphones was plugged in. There was a solution (propably not the best but working) - edit as root /etc/modprobe.d/alsa-base.conf and add a line "options snd-hda-intel model=z71v position_fix=1". After restart it worked correctly (alsamixer displayed correct devices and internal speakers were muted after I plugged in headphones). It was also working in Ubuntu 12.04. In Ubuntu 12.10 I have another problem. The alsamixer in default (don't have to edit alsa-base.conf) display correct outputs and inputs but internal speakers don't working if the headphones isn't plugged in. I have to manually disable "Auto-Mut" option in alsamixer, then the internal spakers works (but of course they don't mute when the headphones are pluged in). Thanks for any idea how to fix it. I'm not sure if it is a bug or it's caused by a "specific hardware". Tomas

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  • Wireless does not work 12.10

    - by superkoop
    My primary issue is that my wireless does not work after I installed 12.10. The output to rfkill list all: 5: hci0: Bluetooth Soft blocked: no Hard blocked: no The output to lshw -class network is: *-network description: Ethernet interface product: 88E8040 PCI-E Fast Ethernet Controller vendor: Marvell Technology Group Ltd. physical id: 0 bus info: pci@0000:09:00.0 logical name: eth0 version: 12 serial: 00:21:9b:d6:46:51 size: 100Mbit/s capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.30 duplex=full ip=192.168.1.102 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:44 memory:fe8fc000-fe8fffff ioport:de00(size=256) *-network description: Network controller product: BCM4312 802.11b/g LP-PHY vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:0b:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=b43-pci-bridge latency=0 resources: irq:17 memory:fe7fc000-fe7fffff The output to lspci -nn for the pertinent information is: 0b:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g LP-PHY [14e4:4315] (rev 01) Thus, it seems the solution would be to run: sudo apt-get install linux-headers-generic sudo apt-get install --reinstall bcmwl-kernel-source sudo modprobe wl However, I do not currently have access to an ethernet connection, as I am currently only able to use verizon wireless 3g internet. Thus, is there a way to set up ICS with a Vista machine so that I can access the internet by using the Vista machine as the host? Or, is it possible to fix this by downloading the important packages in vista and moving them to ubuntu via USB drive?

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  • After upgrade to 12.04 wireless keeps dropping on BCM4312

    - by Sheket
    I know there are plenty of questions very similar to these, but I've tried practically everything and it still isn't working. Some solutions get the wireless connection working, but it goes very slow and drops after a few minutes. Then it won't reconnect and keeps asking for password. Hope you can help me. Thanks in advance. This is the output for sudo lshw -C network *-network description: Network controller product: BCM4312 802.11b/g LP-PHY vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:02:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=b43-pci-bridge latency=0 resources: irq:18 memory:f0300000-f0303fff *-network description: Ethernet interface product: AR8132 Fast Ethernet vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:05:00.0 logical name: eth1 version: c0 serial: 00:23:5a:9b:6e:b1 size: 100Mbit/s capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.0-NAPI duplex=full firmware=N/A ip=192.168.0.106 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:42 memory:f0200000-f023ffff ioport:a000(size=128) *-network description: Wireless interface physical id: 1 logical name: wlan0 serial: 00:24:2c:83:f0:81 capabilities: ethernet physical wireless configuration: broadcast=yes driver=b43 driverversion=3.2.0-30-generic firmware=478.104 link=no multicast=yes wireless=IEEE 802.11bg And for lsmod | grep b43 b43 342643 0 mac80211 436455 1 b43 cfg80211 178679 2 b43,mac80211 bcma 25651 1 b43 ssb 50691 1 b43 And for rfkill list 5: phy0: Wireless LAN Soft blocked: no Hard blocked: no

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  • No WIFI on Ubuntu 12.04 LTS after today software update

    - by Adchara
    I just got new dell inspiron3537 with Ubuntu 12.04 LTS (no windows O/S). It got some wireless (hard block) yesterday. So, this morning, I ran the software update all the security update. After that I can't see "Wireless" in system setting. So, I updated all the software update and looked thru several web site and found "sudo lshw -c network" command. I tried and found the result below. *-network description: Ethernet interface product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:01:00.0 logical name: eth0 version: 07 serial: 74:86:7a:40:5d:48 size: 100Mbit/s capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.1.10 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:60 ioport:4000(size=256) memory:c0700000-c0700fff memory:c0400000-c0403fff *-network UNCLAIMED description: Network controller product: QCA9565 / AR9565 Wireless Network Adapter vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:c0600000-c067ffff memory:9fb00000-9fb0ffff Please suggest what I should do to fix it. Thx in advance

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  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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  • ESXi 5.0 GP Exception 13 World 2157

    - by rihatum
    1st time with Esxi 5.0, I have read the whitebox hcl and it states my box as compatible (Dell 960 Optiplex), I burnt Esxi install onto a cd and booted off it (without changing anything in bios) I only had a sata ssd connected, a usb flash 4gb (which i would have installed esxi on), It started loading fine and half way through it dumped a purple / pink screen with : GP Exception 13 World 2157 This system have 5GB RAM (2x2GB and 1x1GB), Intel VT is active in bios, Any suggestions or thoughts ? Will be grateful for your support Kind regards

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  • How to restore x11 after removing xquartz on osx

    - by Chris
    I tried to install xquartz but gave up half way, so i'm trying to remove it and go back to X11. I followed all the instructions here: http://xquartz.macosforge.org/trac/wiki/X11-UsersFAQ But i think its not properly done, because when i try to start wireshark (which uses X), i get the following error: (wireshark-bin:846): Gtk-WARNING **: cannot open display: Can someone help explain how i can ensure X11 is all set up right?

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  • CSS issue with elements spanning columns

    - by bigFoot
    Hi folks. Overview: I'm trying to create a relatively simple page layout detailed below and running into problems no matter how I try to approach it. Concept: - A standard-size-block layout. I'll quote unit widths: each content block is 240px square with 5px of margin around it. - A left column of fixed width of 1 unit (245px - 1 block + margin to left). No problems here. - A right column of variable width to fill the remaining space. No problems here either. - In the left column, a number of 1unit x 1unit blocks fixed down the column. Also some blank space at the top - again, not a problem. - In the right column: a number of free-floating blocks of standard unit-sizes which float around and fill the space given to them by the browser window. No problems here. - Lastly, a single element, 2 units wide, which sits half in the left column and half in the right column, and which the blocks in the right column still float around. Here be dragons. Please see here for a diagram: http://is.gd/bPUGI Problem: No matter how I approach this, it goes wrong. Below is code for my existing attempt at a solution. My current problem is that the 1x1 blocks on the right do not respect the 2x1 block, and as a result half of the 2x1 block is overwritten by a 1x1 block in the right-hand column. I'm aware that this is almost certainly an issue with position: absolute taking things out of flow. However, can't really find a way round that which doesn't just throw up another problem instead. Code: <html> <head> <title>wat</title> <style type="text/css"> body { background: #ccc; color: #000; padding: 0px 5px 5px 0px; margin: 0px; } #leftcol { width: 245px; margin-top: 490px; position: absolute; } #rightcol { left: 245px; position: absolute; } #bigblock { float: left; position: relative; margin-top: -240px; background: red; } .cblock { margin: 5px 0px 0px 5px; float: left; overflow: hidden; display: block; background: #fff; } .w1 { width: 240px; } .w2 { width: 485px; } .l1 { height: 240px; } </head> <body> <div class="cblock w2 l1" id="bigblock"> <h1>DRAGONS</h1> <p>Here be they</p> </div> <div id="leftcol"> <div class="cblock w1 l1"> <h1>Left 1</h1> <p>1x1 block</p> </div> </div> <div id="rightcol"> <div class="cblock w1 l1"> <h1>Right 1</h1> <p>1x1 block</p> </div> <div class="cblock w1 l1"> <h1>Right 2</h1> <p>1x1 block</p> </div> <div class="cblock w1 l1"> <h1>Right 3</h1> <p>1x1 block</p> </div> <div class="cblock w1 l1"> <h1>Right 4</h1> <p>1x1 block</p> </div> <div class="cblock w1 l1"> <h1>Right 5</h1> <p>1x1 block</p> </div> <div class="cblock w1 l1"> <h1>Right 6</h1> <p>1x1 block</p> </div> <div class="cblock w1 l1"> <h1>Right 7</h1> <p>1x1 block</p> </div> </div> </body> </html> Constraints: One final note that I need cross-browser compatibility, though I'm more than happy to enforce this with JS if necessary. That said, if a CSS-only solution exists, I'd be extremely happy. Thanks in advance!

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  • JBoss 5.1.0.GA and huge vfs-nested.tmp

    - by Petteri Hietavirta
    I noticed this while running a performance test with JMeter. For first half an hour everything was fine and the /server/all/tmp directory size was around 36M. Then suddenly the tmp directory grew up to 6.1G. The space was taken by jar files inside vfs-nested.tmp. I found https://jira.jboss.org/jira/browse/JBAS-7126 but adding that config but it made no difference.

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  • I'm looking for a hebrew font

    - by Moshe
    I'm looking for a (preferably free) hebrew font that the letter ? ("Chet"/"Ches") is shaped like the upper half of the letter "s" and is not a script font. The letter ? (lamed) should be shaped like a printed one, not have a loop on the bottom. Thanks.

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  • Error codes 80070490 and 8024200D in Windows Update

    - by Sammy
    How do get past these stupid errors? The way I have set things up is that Windows Update tells me when there are new updates available and then I review them before installing them. Yesterday it told me that there were 11 new updates. So I reviewed them and I saw that about half of them were security updates for Vista x64 and .NET Framework 2.0 SP2, and half of them were just regular updates for Vista x64. I checked them all and hit the Install button. It seemed to work at first, updates were being downloaded and installed, but then at update 11 of 11 total it got stuck and gave me the two error codes you see in the title. Here are some screenshots to give you an idea of what it looks like. This is what it looks like when it presents the updates to me. This is how it looks like when the installation fails. I'm not sure if you're gonna see this very well but these are the updates it's trying to install. Update: This is on Windows Vista Ultimate 64-bit with integrated SP2, installed only two weeks ago on 2012-10-02. Aside from this, the install is working flawlessly. I have not done any major changes to the system like installing new devices or drivers. What I have tried so far: - I tried installing the System Update Readiness Tool (the correct one for Vista x64) from Microsoft. This did not solve the issue. Microsoft resource links: Solutions to 80070490 Windows Update error 80070490 System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008 Solutions to 8024200D: Windows Update error 8024200d Essentially both solutions tell you to install the System Update Readiness Tool for your system. As I have done so and it didn't solve the problem the next step would be to try to repair Windows. Before I do that, is there anything else I can try? Microsoft automatic troubleshooter If I click the automatic troubleshooter link available on the solution web page above it directs me to download a file called windowsupdate.diagcab. But after download this file is not associated to any Windows program. Is this the so called Microsoft Fix It program? It doesn't have its icon, it's just blank file. Does it need to be associated? And to what Windows program?

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  • How to fix an external HDD?

    - by Bogdan
    Hi, I have a Verbatim 1080p external HDD (47535 model). When i plug it in, the power and the hdd leds are lighting, but it has an anoying sound every half second or so. Is there any posibility to fix it OR retrieve my data? Or is a mechanical problem? Thanks!

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  • How to compact a registry hive?

    - by SLaks
    I'm using a (non-administrator) roaming profile, with a size limit of 4MB. As you can imagine, it is extremely difficult to stay within that size limit. I've noticed that NTUser.dat, which holds my HKEY_CURRENT_USER hive, is 2560KB, single-handedly using more than half of that limit. Is there any way to shrink the hive without administrator privileges? I don't mind losing any settings or preferences stored in it.

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  • How do I fix "ORA-01033: ORACLE initialization or shutdown in progress" error?

    - by Rick
    I have an Oracle 9.2 database. The server has crashed. After rebooting any attempt to connect to the Oracle server returns error ORA-01033 (as in title). I've tried stopping and starting the Oracle services (from Control Panel - Administrative Tools - Services). Also, I have waited half an hour, so I don't think the Oracle server is legitimately still starting up. My feeling is that more likely something is corrupted.

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  • All the Gear and No Idea: Suggestions for re-designing my home/office/entertainment network

    - by 5arx
    Help/ Advice/ Suggestions please: I have a load of kit that I love but which currently operate in disconnected, sometimes counter-productive way. Because I never really had a masterplan I just added these things one after another and connected them up in ad hoc ways. Since I bought my Macbook I've found I spend much less time on the MacPro that was until then my main machine. Perversely, as my job involves writing .Net software, I spend a lot of Mac time actually inside a Windows 7 VM. I stream media from the HP box to the PS3 and thus to the TV, but its not without its limitations/annoyances. We listen to each other's iTunes libraries but the music files are all over the place and it would be good to know they were all safely in one location (and fully backed up). I need to come up with a strategy that will allow me to use all the kit for work, play (recording live music, making tunes, iMovie work), pushing/streaming media to the TV and sharing files with my other half (she uses a Windows laptop and her iPod touch). Ideally I'd like to be able to work on any of the machines and have a shared homedrive that was visible to all machines so all my current files were synced up wherever i was. It would be great if I could access everything securely and quickly over the web. I'd also like to be able to set up a background backup process. The kit list thus far: Apple MacPro 8GB/3x250GB RAID0 + 1TB Apple MacBook Pro 13" 8GB/250GB - I spend a lot of my work time on a Windows 7 VM on this. Crappy Acer laptop (for children's use - iPlayer, watching movies/tv files) HP Proliant Server 4GB/80GB+160GB+300GB Sun Ultra 10 2 x 80GB (old, but in top-notch condition) PS3 160GB iPod Classic 2 x 8GB iPod Touch Observations: Part of the problem is our dual use of Windows and OS X - we can't go for a pure NT style roaming profile. Because the server is also used for hosting test/beta applications and a SQL Server db, it can't be dedicated to file serving. The two Macs really could do with sharing a roaming profile or similar. I'd love to be able to do something useful with the Ultra 10. My other half has been trying to throw it away for over five years now and regularly ask what function it serves in my study :-( I've got no shortage of 500GB external USB hard drives iMovie files are very large and ideally would be processed on a RAID system. Apple's TimeMachine isn't so great. If anyone could suggest all or part of a setup that would fulfil some of my requirements I'd be very grateful. I am willing to consider purchasing one or two more bits of kit (an Apple TV and a Squeezebox have been moted by friends) if they will help make efficiencies rather than add to the chaos and confusion. Thanks for looking.

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