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• pdns-recursor allocates resources to non-existing queries

  - by azzid

  I've got a lab-server running pdns-recursor. I set it up to experiment with rate limiting, so it has been resolving requests openly from the whole internet for weeks. My idea was that sooner or later it would get abused, giving me a real user case to experiment with. To keep track of the usage I set up nagios to monitor the number of concurrent-queries to the server. Today I got notice from nagios that my specified limit had been reached. I logged in to start trimming away the malicious questions I was expecting, however, when I started looking at it I couldn't see the expected traffic. What I found is that even though I have over 20 concurrent-queries registered by the server I see no requests in the logs. The following command describes the situation well: $ sudo rec_control get concurrent-queries; sudo rec_control top-remotes 22 Over last 0 queries: How can there be 22 concurrent-queries when the server has 0 queries registered? EDIT: Figured it out! To get top-remotes working I needed to set ################################# # remotes-ringbuffer-entries maximum number of packets to store statistics for # remotes-ringbuffer-entries=100000 It defaults to 0 storing no information to base top-remotes statistics on.

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• WSUS registry file: NoAutoRebootWithLoggedOnUsers entry being ignored

  - by the_pete

  We are using a registry entry to connect our internal workstations to our WSUS server and everything seems to be working except the NoAutoRebootWithLoggedOnUsers entry. Without fail, over the last few weeks, our lab setup as well as our users have been prompted to restart their machines with a 15 minute time out and there's nothing they can do about it. They can't postpone or cancel the restart, all options in the prompt are greyed out. Below is the registry file we are using to connect our workstations to our WSUS server: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate] "AcceptTrustedPublisherCerts"=dword:00000001 "ElevateNonAdmins"=dword:00000000 "WUServer"="http://xxx.xxx.xxx.xxx:8530" "WUStatusServer"="http://xxx.xxx.xxx.xxx:8530" [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU] "AUOptions"=dword:00000004 "AutoInstallMinorUpdates"=dword:00000001 "DetectionFrequencyEnabled"=dword:00000001 "DetectionFrequency"=dword:00000002 "NoAutoUpdate"=dword:00000000 "NoAutoRebootWithLoggedOnUsers"=dword:00000001 "RebootRelaunchTimeout"=dword:00000030 "RebootRelaunchTimeoutEnabled"=dword:00000001 "RescheduleWaitTime"=dword:00000020 "RescheduleWaitTimeEnabled"=dword:00000001 "ScheduledInstallDay"=dword:00000000 "ScheduledInstallTime"=dword:00000003 "UseWUServer"=dword:00000001 There is a bit of redundancy, if you want to call it that, having both the NoAutoRebootWithLoggedOnUsers entry as well as the entries for RebootRelaunchTimeout but we wanted to see if we could either disable the restart, or give our users a larger window within which they could wrap up their work, etc. before restarting. Neither of these entries seems to work, but our priority is getting NoAutoRebootWithLoggedOnUsers working and any help with this would be greatly appreciated.

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• Windows 7 x64 support for Intel GMA 3650 (or GMA 3600)

  - by Loom

  I recently purchased an Intel D2700 MUD motherboard and I cannot find drivers for the Win7 x64 integrated graphics (Intel GMA 3650 aka PowerVR sgs545). The accompanying CD contains Win7 x32 version only. When I run it I got an error: This computer does not meet the minimum requirements for installing the software. I tried to use online utility Intel Driver Update Utility Graphics. I used Chrome, Firefox, Internet Explorer without success. First, UAC prompt appear, and then endlessly spinning progress-bar with text "Analyzing computer...". The text in UAC prompt is: Program file name: System Requirements Lab Verified publisher: Husdawg, LLC I downloaded this utility (intel_srldetect_4.5.5.0) and started it from my hard disk. I got an error: A network error occured while attempting to read from the file: C:\Users\Loom\Downloads\SystemRequirementsLab_intel_4.5.5.0.msi Standard VGA driver works for this video card but without hardware acceleration: Hardware acceleration is either disabled or not supported by your video card driver, which could slow game performance. Make sure you have the latest video card driver installed and that hardware acceleration is turned on. Where I can get appropriate driver?

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• Cant configure DNS properly on centos

  - by Nuker

  I am on a VPS i must manage my own. I have network problems because in the last days many of my users report they cant enter my site from my domain and seems like Google and Facebook cant either (this never happened before). However i can enter my site without problems and so many other people as well. So i tested by making a php include like this <?php include 'http://mysite.com/somepage.php'; ?> and i get this error: Warning: include(): php_network_getaddresses: getaddrinfo failed: Name or service not known in I even tried by including content from yahoo.com or facebook and didnt work either. However the includes will work if i use IPs instead of domains. Do i have a DNS problem or something? What can i do to fix it? Im on a Linux 2.6.32-431.11.2.el6.x86_64 on x86_64 CentOS Linux 6.5 I have this on my resolv.conf # Generated by NetworkManager # No nameservers found; try putting DNS servers into your # ifcfg files in /etc/sysconfig/network-scripts like so: # # DNS1=xxx.xxx.xxx.xxx # DNS2=xxx.xxx.xxx.xxx # DOMAIN=lab.foo.com bar.foo.com nameserver 8.8.8.8 nameserver 8.8.4.4 Thank you.

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• Linux iptables / conntrack performance issue

  - by tim

  I have a test-setup in the lab with 4 machines: 2 old P4 machines (t1, t2) 1 Xeon 5420 DP 2.5 GHz 8 GB RAM (t3) Intel e1000 1 Xeon 5420 DP 2.5 GHz 8 GB RAM (t4) Intel e1000 to test linux firewall performance since we got bitten by a number of syn-flood attacks in the last months. All machines run Ubuntu 12.04 64bit. t1, t2, t3 are interconnected through an 1GB/s switch, t4 is connected to t3 via an extra interface. So t3 simulates the firewall, t4 is the target, t1,t2 play the attackers generating a packetstorm thorugh (192.168.4.199 is t4): hping3 -I eth1 --rand-source --syn --flood 192.168.4.199 -p 80 t4 drops all incoming packets to avoid confusion with gateways, performance issues of t4 etc. I watch the packet stats in iptraf. I have configured the firewall (t3) as follows: stock 3.2.0-31-generic #50-Ubuntu SMP kernel rhash_entries=33554432 as kernel parameter sysctl as follows: net.ipv4.ip_forward = 1 net.ipv4.route.gc_elasticity = 2 net.ipv4.route.gc_timeout = 1 net.ipv4.route.gc_interval = 5 net.ipv4.route.gc_min_interval_ms = 500 net.ipv4.route.gc_thresh = 2000000 net.ipv4.route.max_size = 20000000 (I have tweaked a lot to keep t3 running when t1+t2 are sending as many packets as possible). The result of this efforts are somewhat odd: t1+t2 manage to send each about 200k packets/s. t4 in the best case sees aroung 200k in total so half of the packets are lost. t3 is nearly unusable on console though packets are flowing through it (high numbers of soft-irqs) the route cache garbage collector is no way near to being predictable and in the default setting overwhelmed by very few packets/s (<50k packets/s) activating stateful iptables rules makes the packet rate arriving on t4 drop to around 100k packets/s, efectively losing more than 75% of the packets And this - here is my main concern - with two old P4 machines sending as many packets as they can - which means nearly everyone on the net should be capable of this. So here goes my question: Did I overlook some importand point in the config or in my test setup? Are there any alternatives for building firewall system especially on smp systems?

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• Remote offscreen rendering

  - by redmoskito

  My research lab recently added a server that has a beefy NVIDIA graphics card, which we would like to use to do scientific computations. Since it isn't a workstation, we'll have to run our jobs remotely, over an ssh connection. Most of our applications require doing opengl rendering to an offscreen buffer, then doing image analysis on the result in CUDA. My initial investigation suggests that X11 forwarding is a bad idea, because opengl rendering will occur on the client machine (or rather the X11 server--what a confusing naming convention!) and will suffer network bottlenecks when sending our massive textures. We will never need to display the output, so it seems like X11 forwarding shouldn't be necessary, but Opengl needs the $DISPLAY to be set to something valid or our applications won't run. I'm sure render farms exist that do this, but how is it accomplished? I think this is probably a simple X11 configuration issue, but I'm too unfamiliar with it to know where to start. We're running Ubuntu server 10.04, with no gdm, gnome, etc installed. However, xserver-xorg package is installed.

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• No outbound internet connection after restarting CentOS 6.3

  - by wnstnsmth

  After restarting a headless CentOS 6.3 machine, it lost outbound internet connectivity, i.e. I can still connect to the server via SSH (ssh root@**.126.18.56), but stuff such as ping google.com gives google.com: unknown host, and yum list some_package gives a lot of network errors. This is what ifconfig gives: eth0 Link encap:Ethernet HWaddr 00:25:90:78:2D:5D inet addr:**.126.18.56 Bcast:**.126.18.255 Mask:255.255.255.0 inet6 addr: fe80::225:90ff:fe78:2d5d/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:75594 errors:0 dropped:0 overruns:0 frame:0 TX packets:787 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:7074741 (6.7 MiB) TX bytes:144391 (141.0 KiB) Interrupt:20 Memory:f7a00000-f7a20000 eth1 Link encap:Ethernet HWaddr 00:25:90:78:2D:5C UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 b) TX bytes:0 (0.0 b) Interrupt:16 Memory:f7900000-f7920000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:6 errors:0 dropped:0 overruns:0 frame:0 TX packets:6 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:504 (504.0 b) TX bytes:504 (504.0 b) I have absolutely no clue how to debug this, and I find it very strange since I can still connect via ssh. EDIT: Weirdly, /etc/resolv.conf does not contain any entries, or none that I can make sense of: # Generated by NetworkManager search sui-inter.net # No nameservers found; try putting DNS servers into your # ifcfg files in /etc/sysconfig/network-scripts like so: # # DNS1=xxx.xxx.xxx.xxx # DNS2=xxx.xxx.xxx.xxx # DOMAIN=lab.foo.com bar.foo.com So is it possible that rebooting the server erased that file? It worked before at least! And how do I solve this? By the way, pinging an IP address works.

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• File corruption (bad checksums) in large files copied to VMware guest

  - by AllanA

  In setting up a development lab, I've got a desktop system running ESXi 4.1.0 (free license) on SATA RAID 0 (already purchased and configured when I started this job; I'm open to hardware input as it pertains to my problem.) Its guests so far include two Win2008 Server R2 64-bit VMs and on Ubuntu 10.04 64-bit VM. I'm installing onto the Windows servers. We've been copying off some fairly large files (over a gigabyte) for an installation, hoping to install more quickly from a (virtual) hard drive than from the network for from BD-ROM. The problem is that they keep coming up with different checksums from the originals. The file sizes are the same, but md5sum reports different numbers (and so does the installer, as it refuses to continue when the checksums don't match.) I've tried copying directly from the BD-ROM (attaching the OS drive to the host system's physical drive). I've tried copying the large files onto a co-worker's Windows machine from his Blu-Ray drive; when I do that, the checksums match. But when I copy from his machine to the VM guest over a network share, the checksums no longer match. Thinking this meant a corrupt destination drive, I deleted it in vSphere and added another freshly created drive. The problem persists. I'm not sure what to try next.

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• Logging communication between two VMs

  - by sYnfo

  Hi, I'm trying to set up "malware lab" described in this paper. So far, I've set up Windows guest system, adding one Host-only Network adapter, and setting this (sorry if the names aren't exactely correct, I don't have an english language version): - IP Address - 10.0.0.3 - Subnet mask - 255.255.255.0 - Default gateway - not set - Preferred DNS - 10.0.0.4 - Alternate DNS - not set And a Linux guest system - Ubuntu 9.04 - with two Network adapters - Bridged (eth0) and Host-only (eth1), and setting eth1 IP Address to 10.0.0.4, leaving the eth0 to be set by DHCP. Then, I have configured iptables as described in the paper, ie.: iptables -F -t nat iptables -F -t mangle iptables -t mangle -P PREROUTING ACCEPT iptables -t mangle -P OUTPUT ACCEPT iptables -t nat -P PREROUTING ACCEPT iptables -t nat -P POSTROUTING ACCEPT iptables -t nat -P OUTPUT ACCEPT iptables -t mangle -A PREROUTING -i eth0 -j ACCEPT iptables -t mangle -A PREROUTING -p udp -i eth1 -d 10.0.0.3 --dport 53 -j ACCEPT iptables -t mangle -A PREROUTING -p tcp -i eth1 --dport 80 -j ACCEPT iptables -t mangle -A PREROUTING -p tcp -i eth1 -d 10.0.0.3 --dport 6000:7000 -j ACCEPT iptables -t mangle -A PREROUTING -i eth1 -j ULOG iptables -t mangle -A PREROUTING -i eth1 -j DROP Now, when I try to ping the windows system from within the Linux system, it does not reply, I guess thats perfectly normal, because iptables is blocking ping responce. Same when I try to ping the Linux system from within the Windows. But when I try to access any web page from within the Windows system, I would expect that this action should get logged by iptables. But thing is, I don't see any of that kind of lines in log file (If I am looking in the right place, that is. :) It is at /var/log/messages, isn't it?). So, what do you think might be the problem here? I should note, that this is the first time I'm using linux, so don't expect ANY working knowledge of Linux at all... :) Also, since english is not my mother tongue, feel free to point out any gramatical mistakes... :) Thanks for any advice.

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• How to distribute multiple executions of an app across many machines

  - by Salec

  I've got a simulation app (64-bit windows) that runs without any user interaction. This app gathers information and pushes it to a remote MS SQL Server. What I'd like to do is execute this simulation as many times as I can on multiple machines after our nightly build has finished and it has passed the test suite. If possible I'd love to have the ability to configure it to stop after x total runs or if the entire batch has taken over y hours. I've tried using Visual Studio's built in test framework since we already have a test lab set up with multiple agents. I created a single unit test that simply runs the simulation then I created an ordered test and added that single test multiple times (from what I gather, this is the only way to execute the same unit test more than once). I found that ordered tests are only run on a single agent and not distributed which is very limiting. We use TeamCity to perform our nightly builds and I suspect it's possible to implement this on top of that, but I'm fairly new to TeamCity. We also have Jenkins and Bamboo available and I'm open to any other software that would get the job done presuming it runs on a 64-bit Windows OS. Any suggestions?

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• LDAPS being redirected to 389

  - by Ikkoras

  We're trying to perform an LDAPS bind to a server which blocks 389 with a firewall so all traffic must travel over 636. In our test lab we're connecting to a test ldap (located on the same server) which does not have this firewall so both ports are exposed. Running ldp.exe on the test server we generate the trace below which seems to suggest that it is successfully binding over 636. However if we monitor the traffic with wireshark all the traffic is being sent to 389 with no attempt to even contact 636. Other tools will bind only with SSL on 636 or without SSL on 389 whjich seems to suggest it is behaving correctly but Wireshark shows 389. Only the test server we are using RawCap to capture the local loopback traffic. Any ideas? 0x0 = ldap_unbind(ld); ld = ldap_sslinit("WIN-GF49504Q77T.test.com", 636, 1); Error 0 = ldap_set_option(hLdap, LDAP_OPT_PROTOCOL_VERSION, 3); Error 0 = ldap_connect(hLdap, NULL); Error 0 = ldap_get_option(hLdap,LDAP_OPT_SSL,(void*)&lv); Host supports SSL, SSL cipher strength = 128 bits Established connection to WIN-GF49504Q77T.test.com. Retrieving base DSA information... Getting 1 entries: Dn: (RootDSE)

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• Microsoft Word 2008 on the Mac sometimes "Disappears" documents, really.

  - by Ross Charette

  This happens in a computer lab environment, has happened at least 3 times. We are running Microsoft Office 2008 for mac on Leopard, everything is updated. Our user's home directories are on a network drive, but the /Library/Cache folder is running locally. Typically a student will have a Word file that they have been working on, it's been saved before they even logged onto the computer that day. They log on, open the document, click the save icon (not go to File Save), sometimes even save multiple times, then close Word. The document is now gone. It's not hidden, there are no autosaves or anything in the Cache folder. Definitely not in the trash or trashes folder. It can't find it when you click on it in 'recent documents'. Searching meticulously though every folder in their home drive turns up nothing. They look using Finder, I look ssh'd as root into their home using ls -la. I look for similar files in case they renamed it by mistake. It's gone. Disappeared. Vaporized. It's happened to at least 3 different users in the past year. Much whining. Any idea?

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• My server cant resolve domains?

  - by Nuker

  I am on a VPS that is pretty much unmanaged so it means im on my own. I did my best to configure it so i can host my own site for other people to see it online but seems like i have network problems because in the last days many of my users report they cant enter my site from my domain and seems like Google and Facebook cant either (this never happened before). Its weird because i can enter my site without problems and so many other people as well. But then i tried to make a php include and i get this error: Warning: include(): php_network_getaddresses: getaddrinfo failed: Name or service not known in I was told that seems like my server cant resolve domains. The includes work if i use IPs instead of domains. So it means i have a DNS problem or something? What can i do to fix it? Im on a Linux 2.6.32-431.11.2.el6.x86_64 on x86_64 CentOS Linux 6.5 Thank you. EDIT: i have this on my resolv.conf # Generated by NetworkManager # No nameservers found; try putting DNS servers into your # ifcfg files in /etc/sysconfig/network-scripts like so: # # DNS1=xxx.xxx.xxx.xxx # DNS2=xxx.xxx.xxx.xxx # DOMAIN=lab.foo.com bar.foo.com nameserver 8.8.8.8 nameserver 8.8.4.4

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• Need solution for Network/Servers.

  - by rehanplus

  Dear All, Please help me. I just joined a new Hospital and want some help managing my network. There are some requirements: Current Network: There is a D.S.L connection and that is terminated on a LINUX proxy and then connected to D-Link layer 2 switches and then providing internet to more then 200 PC's (Would be increasing to 1500 in couple of months). D-Link switches are not configured yet. Also there is one Database server Report server and an application server. In near Future Application should be accessed by local users as well as remote users from internet via our web server. We do have a sharing server and all these servers databases and PC's are on single sub net. Required Network: All i do want is to secure my network from outside access and just allowing specific users via web application and they will be submitting there record for patient card and appointment facility by means of application and entering there record (on our database) but not violating our network resources. Secondly in house users also need to access the same application and also internet but they must have some unique identity and rights (i.e. Finance lab dept. peoples do have limited access to that application). Notes: Should i create V LAN or break sub nets. Having a firewall will solve my issues? is a router needed on these type of scenario's. Currently all the access are restricted from Linux Proxy. Thanks.

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• VM automatic provisioning advice

  - by jdgregson

  In my lab we have 24 workstations, each with five technician-maintained virtual machines set up in VMware Workstation. These provide a lot of management overhead, as we have to update them as well as the host operating systems every three months (the start of the next quarter), which adds up to 144 systems to update instead of just 24. Whenever we need to reimage the hosts, the VMs add another 130GB to each image, which is over 3TB of extra data to send over the network, and a lot more time to apply each image, and then we still have to boot all 120 VMs and assign them a unique IP Address and host names. We would like to get the VMs off the hosts and onto a server, but after looking around for a few days, I still don't know where to begin looking for a solution. There may be a better way to do this, but in my mind, the ideal solution would be to replace the VMs on the host machines with five Thin Client operating systems, each configured to connect to a server and be sent or connected to a unique virtual machine. We can't have 120 VMs running on the server all the time, so the server would have to create a copy of the VM from a template whenever a student tries to boot one, and destroy the VM after the student is finished with it. If there is another client application that has to be installed on the hosts that would be fine, the only reason I'd like to keep them in VMware Workstation is because students already know to look there for the VMs when they need to use them. What, if any, virtualization software will allow this? Is there some other solution I'm not seeing?

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• Ubuntu 12.04 patched b43 driver compilation error

  - by Zed

  I tried this How do I install this patched b43 driver? guide to install patched b43 driver on Ubuntu 12.04 with 3.2.0-31-generic kernel but I can't pass compilation phase.Here is what I did: wget http://www.orbit-lab.org/kernel/compat-wireless-3-stable/v3.1/compat-wireless-3.1.1-1.tar.bz2 cd compat-wireless-3.1.1-1/ scripts/driver-select b43 make make -C /lib/modules/3.2.0-31-generic/build M=/home/marco/compat-wireless-3.1.1-1 modules make[1]: Entering directory `/usr/src/linux-headers-3.2.0-31-generic' CC [M] /home/marco/compat-wireless-3.1.1-1/compat/main.o In file included from /home/marco/compat-wireless-3.1.1-1/include/linux/compat-2.6.29.h:5:0, from /home/marco/compat-wireless-3.1.1-1/include/linux/compat-2.6.h:24, from <command-line>:0: include/linux/netdevice.h:1153:5: warning: "IS_ENABLED" is not defined [-Wundef] include/linux/netdevice.h:1153:15: error: missing binary operator before token "(" include/linux/netdevice.h: In function ‘netdev_uses_dsa_tags’: include/linux/netdevice.h:1421:9: error: ‘struct net_device’ has no member named ‘dsa_ptr’ include/linux/netdevice.h:1422:31: error: ‘struct net_device’ has no member named ‘dsa_ptr’ include/linux/netdevice.h: In function ‘netdev_uses_trailer_tags’: include/linux/netdevice.h:1431:9: error: ‘struct net_device’ has no member named ‘dsa_ptr’ include/linux/netdevice.h:1432:35: error: ‘struct net_device’ has no member named ‘dsa_ptr’ make[3]: *** [/home/marco/compat-wireless-3.1.1-1/compat/main.o] Error 1 make[2]: *** [/home/marco/compat-wireless-3.1.1-1/compat] Error 2 make[1]: *** [_module_/home/marco/compat-wireless-3.1.1-1] Error 2 make[1]: Leaving directory `/usr/src/linux-headers-3.2.0-31-generic' make: *** [modules] Error 2 To fix that error I added #include <linux/kconfig.h> to /usr/src/linux-headers-3.2.0-31-generic/include/linux/netdevice.h but now I'm getting something else make make -C /lib/modules/3.2.0-31-generic/build M=/home/marco/compat-wireless-3.1.1-1 modules make[1]: Entering directory `/usr/src/linux-headers-3.2.0-31-generic' CC [M] /home/marco/compat-wireless-3.1.1-1/compat/main.o LD [M] /home/marco/compat-wireless-3.1.1-1/compat/compat.o CC [M] /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.o In file included from /home/marco/compat-wireless-3.1.1-1/include/linux/bcma/bcma.h:9:0, from /home/marco/compat-wireless-3.1.1-1/drivers/bcma/bcma_private.h:8, from /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:8: /home/marco/compat-wireless-3.1.1-1/include/linux/ssb/ssb.h: In function ‘ssb_driver_register’: /home/marco/compat-wireless-3.1.1-1/include/linux/ssb/ssb.h:236:36: error: ‘THIS_MODULE’ undeclared (first use in this function) /home/marco/compat-wireless-3.1.1-1/include/linux/ssb/ssb.h:236:36: note: each undeclared identifier is reported only once for each function it appears in In file included from /home/marco/compat-wireless-3.1.1-1/drivers/bcma/bcma_private.h:8:0, from /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:8: /home/marco/compat-wireless-3.1.1-1/include/linux/bcma/bcma.h: In function ‘bcma_driver_register’: /home/marco/compat-wireless-3.1.1-1/include/linux/bcma/bcma.h:170:37: error: ‘THIS_MODULE’ undeclared (first use in this function) /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c: At top level: /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:12:20: error: expected declaration specifiers or ‘...’ before string constant /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:13:16: error: expected declaration specifiers or ‘...’ before string constant /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:182:1: warning: data definition has no type or storage class [enabled by default] /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:182:1: warning: type defaults to ‘int’ in declaration of ‘EXPORT_SYMBOL_GPL’ [-Wimplicit-int] /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:182:1: warning: parameter names (without types) in function declaration [enabled by default] /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:188:1: warning: data definition has no type or storage class [enabled by default] /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:188:1: warning: type defaults to ‘int’ in declaration of ‘EXPORT_SYMBOL_GPL’ [-Wimplicit-int] /home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.c:188:1: warning: parameter names (without types) in function declaration [enabled by default] make[3]: *** [/home/marco/compat-wireless-3.1.1-1/drivers/bcma/main.o] Error 1 make[2]: *** [/home/marco/compat-wireless-3.1.1-1/drivers/bcma] Error 2 make[1]: *** [_module_/home/marco/compat-wireless-3.1.1-1] Error 2 make[1]: Leaving directory `/usr/src/linux-headers-3.2.0-31-generic' make: *** [modules] Error 2 Any suggestion what to try next?

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• Spending the summer at camp… Web Camp, that is

  - by Jon Galloway

  Microsoft is sponsoring a series of Web Camps this summer. They’re a series of free two day events being held worldwide, and I’m really excited about being taking part. The camp is targeted at a broad range of developer background and experience. Content builds from 101 level introductory material to 200-300 level coverage, but we hit some advanced bits (e.g. MVC 2 features, jQuery templating, IIS 7 features, etc.) that advanced developers may not yet have seen. We start with a lap around ASP.NET & Web Forms, then move on to building and application with ASP.NET MVC 2, jQuery, and Entity Framework 4, and finally deploy to IIS. I got to spend some time working with James before the first Web Camp refining the content, and I think he’s packed about as much goodness into the time available as is scientifically possible. The content is really code focused – we start with File/New Project and spend the day building a real, working application. The second day of the Web Camp provides attendees an opportunity to get hands on. There are two options: Join a team and build an application of your choice Work on a lab or tutorial James Senior and I kicked off the fun with the first Web Camp in Toronto a few weeks ago. It was sold out, lots of fun, and by all accounts a great way to spend two days. I’m really enthusiastic about the format. Rather than just listening to speakers and then forgetting everything in a few days, attendees actually build something of their choice. They get an opportunity to pitch projects they’re interested in, form teams, and build it – getting experience with “real world” problems, with all the help they need from experienced developers. James got help on the second day practical part from the good folks that run Startup Weekend. Startup Weekend is a fantastic program that gathers developers together to build cool apps in a weekend, so their input on how to organize successful teams for weekend projects was invaluable. Nick Seguin joined us in Toronto, and in addition to making sure that everything flowed smoothly, he just added a lot of fun and excitement to the event, reminding us all about how much fun it is to come up with a cool idea and just build it. In addition to the Toronto camp, I’ll be at the Mountain View, London, Munich, and New York camps over the next month. London is sold out, but the rest still have space available, so come join us! Here’s the full list, with the ones I’ll be at bolded because - you know - it’s my blog. The the whole speaker list is great, including Scott Guthrie, Scott Hanselman, James Senior, Rachel Appel, Dan Wahlin, and Christian Wenz. Toronto May 7-8 (James Senior and I were thrown out on our collective ears) Moscow May 19 Beijing May 21-22 Shanghai May 24-25 Mountain View May 27-28 (I’m speaking with Rachel Appel) Sydney May 28-29 Singapore June 04-05 London June 04-05 (I’m speaking with Christian Wenz – SOLD OUT) Munich June 07-08 (I’m speaking with Christian Wenz) Chicago June 11-12 Redmond, WA June 18-19 New York June 25-26 (I’m speaking with Dan Wahlin) Come say hi!

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• Oracle Social Network Developer Challenge: TEAM Informatics

  - by Kellsey Ruppel

  Originally posted by Jake Kuramoto on The Apps Lab blog. Here comes another Oracle Social Network Developer Challenge entry, this one courtesy of TEAM Informatics (@teaminformatics). As their name suggests, their entry was a true team effort, featuring the work of Jon Chartrand, Deepthi Sanikommu, Dmitry Shtulman, Raghavendra Joshi, and Daniel Stitely with Wayne Boerger doing the presentation honors. Speaking of the presentation, Wayne’s laptop wouldn’t project onto the plasma we had in the OTN Lounge, but luckily, Noel (@noelportugal) had his iPad and VGA dongle in his backpack of goodies, so they were able to improvise by using the iPad camera to capture Wayne’s demo and project the video to the plasma. Code will find a way. Anyway, TEAM built Do Over, an integration with Atlassian’s JIRA, coincidentally something I’ve chatted with Rich (@rmanalan) about in the past. The basic idea is simple; integrate JIRA issues with Oracle Social Network to expand and centralize the conversation around issue resolution. In Dmitry’s words: We were able to put together a team on fairly short notice and, after batting a few ideas around, decided to pursue an integration with JIRA, an issue and project tracking tool used in-house at TEAM.  After getting to know WebCenter Social, we saw immediate benefits that a JIRA integration could bring, primarily due to the fact that JIRA only allows assignment of an issue to one person at a time.  Integrating Social would allow collaboration and issue resolution to happen right from the JIRA Issue interface. TEAM tackled a very common pain point among developers, i.e. including everyone who needs to be involved in issue resolution into a single thread. If you’ve ever fixed bugs or participated in that process, you’ll know that not everyone has access to the issue resolution system, which makes consolidating discussion time-consuming and fragmented. Why? Because we typically use email as the tool for collaboration. Oracle Social Network allows for all parties involved to work in a single, private and secure conversation, and through its RESTful Public API, information from external systems like JIRA can be brought in for context. TEAM only had time to address half the solution, but given more time, I’m sure they would have made the integration bidirectional, allowing for relevant commentary to be pushed back to JIRA, closing the loop. Here are some screenshot of their integration. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } When Oracle Social Network is released, TEAM will have something they use internally to work on issues, and maybe they’ll even productize their work and add it to the Atlassian Marketplace so that other JIRA users can benefit from the combination of Oracle Social Network and JIRA. Thanks to everyone at TEAM for participating in our challenge. We hope they had a good experience. Look for the details of the other entries this week. Be sure to check out a full recap from Dmitry over on the TEAM blog.

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• Oracle’s New Approach to Cloud-based Applications User Experiences

  - by Oracle OpenWorld Blog Team

  By Misha Vaughan It was an exciting Oracle OpenWorld this year for customers and partners, as they got to see what their input into the Oracle user experience research and development process has produced for cloud-delivered applications. The result of all this engagement and listening is a focus on simplicity, mobility, and extensibility. These were the core themes across Oracle OpenWorld sessions, executive roundtables, and analyst briefings given by Jeremy Ashley, Oracle's vice president of user experience. The highlight of every meeting with a customer featured the new simplified UI for Oracle’s cloud applications.    Attendees at some sessions and events also saw a vision of what is coming next in the Oracle user experience, and they gave direct feedback on whether this would help solve their business problems.  What did attendees think of what they saw this year? Rebecca Wettemann of Nucleus Research was part of  an analyst briefing on next-generation user experiences from Oracle. Here’s what she told CRM Buyer in an interview just after the event:  “Many of the improvements are incremental, which is not surprising, as Oracle regularly updates its application,” Rebecca Wettemann, vice president of Nucleus Research, told CRM Buyer. "Still, there are distinct themes to this latest set of changes. One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually—the intuitive nature of the application and the design work they have done with this goal in mind. The software uses as few buttons and fields as possible," she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."  What else did we hear? Oracle OpenWorld is a time when we can take a broader pulse of our customers’ and partners’ concerns. This year we heard some common user experience themes on the following: · A desire to continue to simplify widely used self-service tasks · A need to understand how customers or partners could take some of the UX lessons learned on simplicity and mobility into their own custom areas and projects  · The continuing challenge of needing to support bring-your-own-device and corporate-provided mobile devices to end users · A desire to harmonize user experiences across platforms for specific business-use cases  What does this mean for next year? Well, there were a lot of things we could only show to smaller groups of customers in our Oracle OpenWorld usability labs and HQ lab tours, to partners at our Expo, and to analysts under non-disclosure agreements. But we used these events as a way to get some early feedback about where we are focusing for the year ahead. Attendees gave us a positive response: @bkhan Saw some excellent UX innovations at the expo “@usableapps: Great job @mishavaughan and @vinoskey on #oow13 UX partner expo!” @WarnerTim @usableapps @mishavaughan @vinoskey @ultan Thanks for an interesting afternoon definitely liked the UX tool kits for partners. You can expect Oracle to continue pushing themes of simplicity, mobility, and extensibility even more aggressively in the next year.  If you are interested to find out what really goes on in the UX labs, such as what we are doing with smartphones, tablets, heads-up displays, and the AppsLab robots, feel free to reach out to me for more information: Misha Vaughan or on Twitter: @mishavaughan.

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• Podcast Show Notes: Collaborate 10 Wrap-Up - Part 1

  - by Bob Rhubart

  OK, I know last week I promised you a program featuring Oracle ACE Directors Mike van Alst (IT-Eye) and Jordan Braunstein (TUSC) and The Definitive Guide to SOA: Oracle Service Bus author Jeff Davies. But things happen. In this case, what happened was Collaborate 10 in Las Vegas. Prior to the event I asked Oracle ACE Director and OAUG board member Floyd Teter to see if he could round up a couple of people at the event for an impromtu interview over Skype (I was here in Cleveland) to get their impressions of the event. Listen to Part 1 Floyd, armed with his brand new iPad, went above and beyond the call of duty. At the appointed hour, which turned out to be about hour after the close of Collaborate 10,  Floyd had gathered nine other people to join him in a meeting room somewhere in the Mandalay Bay Convention Center. Here’s the entire roster: Floyd Teter - Project Manager at Jet Propulsion Lab, OAUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Mark Rittman - EMEA Technical Director and Co-Founder, Rittman Mead,  ODTUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Chet Justice - OBI Consultant at BI Wizards Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Elke Phelps - Oracle Applications DBA at Humana, OAUG SIG Chair Blog | LinkedIn | Oracle Mix | Book | Oracle ACE Profile Paul Jackson - Oracle Applications DBA at Humana Blog | LinkedIn | Oracle Mix | Book Srini Chavali - Enterprise Database & Tools Leader at Cummins, Inc Blog | LinkedIn | Oracle Mix Dave Ferguson – President, Oracle Applications Users Group LinkedIn | OAUG Profile John King - Owner, King Training Resources Website | LinkedIn | Oracle Mix Gavyn Whyte - Project Portfolio Manager at iFactory Consulting Blog | Twitter | LinkedIn | Oracle Mix John Nicholson - Channels & Alliances at Greenlight Technologies Website | LinkedIn Big thanks to Floyd for assembling the panelists and handling the on-scene MC/hosting duties.  Listen to Part 1 On a technical note, this discussion was conducted over Skype, using Floyd’s iPad, placed in the middle of the table.  During the call the audio was fantastic – the iPad did a remarkable job. Sadly, the Technology Gods were not smiling on me that day. The audio set-up that I tested successfully before the call failed to deliver when we first connected – I could hear the folks in Vegas, but they couldn’t hear me. A frantic, last-minute adjustment appeared to have fixed that problem, and the audio in my headphones from both sides of the conversation was loud and clear.  It wasn’t until I listened to the playback that I realized that something was wrong. So the audio for Vegas side of the discussion has about the same fidelity as a cell phone. It’s listenable, but disappointing when compared to what it sounded like during the discussion. Still, this was a one shot deal, and the roster of panelists and the resulting conversation was too good and too much fun to scrap just because of an unfortunate technical glitch.   Part 2 of this Collaborate 10 Wrap-Up will run next week. After that, it’s back on track with the previously scheduled program. So stay tuned: RSS del.icio.us Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas Technorati Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas

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• Today at Oracle OpenWorld 2012

  - by Scott McNeil

  We have another full day of great Oracle OpenWorld keynotes, sessions, demos and customer presentations in the Seen and Be Heard threater. Here's a quick run down of what's happening today with Oracle Enterprise Manager 12c: Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF) Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) General Session Tues 2 Oct, 2012 Time Title Location 11:45 AM - 12:45 PM General Session: Using Oracle Enterprise Manager to Manage Your Own Private Cloud Moscone South - 103* 1:15 PM - 2:15 PM General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014 Conference Session Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Oracle Exadata/Oracle Enterprise Manager 12c: Journey into Oracle Database Cloud Moscone West - 3018 10:15 AM - 11:15 AM Bulletproof Your Application Upgrades with Secure Data Masking and Subsetting Moscone West - 3020 10:15 AM - 11:15 AM Oracle Enterprise Manager 12c: Architecture Deep Dive, Tips, and Techniques Moscone South - 303 11:45 AM - 12:45 PM RDBMS Forensics: Troubleshooting with Active Session History Moscone West - 3018 11:45 AM - 12:45 PM Building and Operationalizing Your Data Center Environment with Oracle Exalogic Moscone South - 309 11:45 AM - 12:45 PM Securely Building a National Electronic Health Record: Singapore Case Study Westin San Francisco - Concordia 1:15 PM - 2:15 PM Managing Heterogeneous Environments with Oracle Enterprise Manager Moscone West - 3018 1:15 PM - 2:15 PM Complete Oracle WebLogic Server Management with Oracle Enterprise Manager 12c Moscone South - 309 1:15 PM - 2:15 PM Database Lifecycle Management with Oracle Enterprise Manager 12c Moscone West - 3020 1:15 PM - 2:15 PM Best Practices, Key Features, Tips, Techniques for Oracle Enterprise Manager 12c Upgrade Moscone South - 307 1:15 PM - 2:15 PM Enterprise Cloud with CSC’s Foundation Services for Oracle and Oracle Enterprise Manager 12c Moscone South - 236 5:00 PM - 6:00 PM Deep Dive 3-D on Oracle Exadata Management: From Discovery to Deployment to Diagnostics Moscone West - 3018 5:00 PM - 6:00 PM Everything You Need to Know About Monitoring and Troubleshooting Oracle GoldenGate Moscone West - 3005 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c: The Nerve Center of Oracle Cloud Moscone West - 3020 5:00 PM - 6:00 PM Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Moscone West - 2016 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c Cloud Control Performance Pages: Falling in Love Again Moscone West - 3014 Hands-on Labs Tues 2 Oct, 2012 Time Title Location 10:15 AM - 12:45 PM Managing the Cloud with Oracle Enterprise Manager 12c Marriott Marquis - Salon 5/6 1:15 PM - 2:15 PM Database Performance Tuning Hands-on Lab Marriott Marquis - Salon 5/6 Scene and Be Heard Theater Session Tues 2 Oct, 2012 Time Title Location 10:30 AM - 10:50 AM Start Small, Grow Big: Hands-On Oracle Private Cloud—A Step-by-Step Guide Moscone South Exhibition Hall - Booth 2407 12:30 PM - 12:50 PM Blue Medora’s Oracle Enterprise Manager Plug-in for VMware vSphere Monitoring Moscone South Exhibition Hall - Booth 2407 Demos Demo Location Application and Infrastructure Testing Moscone West - W-092 Automatic Application and SQL Tuning Moscone South, Left - S-042 Automatic Fault Diagnostics Moscone South, Left - S-036 Automatic Performance Diagnostics Moscone South, Left - S-033 Complete Care for Oracle Using My Oracle Support Moscone South, Left - S-031 Complete Cloud Lifecycle Management Moscone North, Upper Lobby - N-019 Complete Database Lifecycle Management Moscone South, Left - S-030 Comprehensive Infrastructure as a Service via Oracle Enterprise Manager Moscone South, Left - S-045 Data Masking and Data Subsetting Moscone South, Left - S-034 Database Testing with Oracle Real Application Testing Moscone South, Left - S-041 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Mission-Critical, SPARC-Powered Infrastructure as a Service Moscone South, Center - S-157 Oracle E-Business Suite, Siebel, JD Edwards, and PeopleSoft Management Moscone West - W-084 Oracle Enterprise Manager Cloud Control 12c Overview Moscone South, Left - S-039 Oracle Enterprise Manager: Complete Data Center Management Moscone South, Left - S-040 Oracle Exadata Management Moscone South, Center - Oracle Exalogic Management Moscone South, Center - Oracle Fusion Applications Management Moscone West - W-018 Oracle Real User Experience Insight Moscone South, Right - S-226 Oracle WebLogic Server Management and Java Diagnostics Moscone South, Right - S-206 Platform as a Service Using Oracle Enterprise Manager Moscone North, Upper Lobby - N-020 SOA Management Moscone South, Right - S-225 Self-Service Application Testing on Private and Public Clouds Moscone West - W-110 Oracle OpenWorld Music Festival New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees. See the lineup Not Heading to OpenWorld—Watch it Live! Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager Cloud Control12c Mobile app

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• Oredev 2011 Trip Report

  - by arungupta

  Oredev had its seventh annual conference in the city of Malmo, Sweden last week. The name "Oredev" signifies to the part that Malmo is connected with Copenhagen with Oresund bridge. There were about 1000 attendees with several speakers from all over the world. The first two days were hands-on workshops and the next three days were sessions. There were different tracks such as Java, Windows 8, .NET, Smart Phones, Architecture, Collaboration, and Entrepreneurship. And then there was Xtra(ck) which had interesting sessions not directly related to technology. I gave two slide-free talks in the Java track. The first one showed how to build an end-to-end Java EE 6 application using NetBeans and GlassFish. The complete instructions to build the application are explained in detail here. This 3-tier application used Java Persistence API, Enterprsie Java Beans, Servlet, Contexts and Dependency Injection, JavaServer Faces, and Java API for RESTful Services. The source code built during the application can be downloaded here (LINK TBD). The second session, slide-free again, showed how to take a Java EE 6 application into production using GlassFish cluster. It explained: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete instructions for this session are available here. Oredev has an interesting way of collecting attendee feedback. The attendees drop a green, yellow, or red card in a bucket as they walk out of the session. Not everybody votes but most do. Other than the instantaneous feedback provided on twitter, this mechanism provides a more coarse grained feedback loop as well. The first talk had about 67 attendees (with 23 green and 7 yellow) and the second one had 22 (11 green and 11 yellow). The speakers' dinner is a good highlight of the conference. It is arranged in the historic city hall and the mayor welcomed all the speakers. As you can see in the pictures, it is a very royal building with lots of history behind it. Fortunately the dinner was a buffet with a much better variety unlike last year where only black soup and geese were served, which was quite cultural BTW ;-) The sauna in 85F, skinny dipping in 35F ocean and alternating between them at Kallbadhus is always very Swedish. Also spent a short evening at a friend's house socializing with other speaker/attendees, drinking Glogg, and eating Pepperkakor.  The welcome packet at the hotel also included cinnamon rolls, recommended to drink with cold milk, for a little more taste of Swedish culture. Something different at this conference was how artists from Image Think were visually capturing all the keynote speakers using images on whiteboards. Here are the images captured for Alexis Ohanian (Reddit co-founder and now running Hipmunk): Unfortunately I could not spend much time engaging with other speakers or attendees because was busy preparing a new hands-on lab material. But was able to spend some time with Matthew Mccullough, Micahel Tiberg, Magnus Martensson, Mattias Karlsson, Corey Haines, Patrick Kua, Charles Nutter, Tushara, Pradeep, Shmuel, and several other folks. Here are a few pictures captured from the event: And the complete album here: Thank you Matthias, Emily, and Kathy for putting up a great show and giving me an opportunity to speak at Oredev. I hope to be back next year with a more vibrant representation of Java - the language and the ecosystem!

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• Oredev 2011 Trip Report

  - by arungupta

  Oredev had its seventh annual conference in the city of Malmo, Sweden last week. The name "Oredev" signifies to the part that Malmo is connected with Copenhagen with Oresund bridge. There were about 1000 attendees with several speakers from all over the world. The first two days were hands-on workshops and the next three days were sessions. There were different tracks such as Java, Windows 8, .NET, Smart Phones, Architecture, Collaboration, and Entrepreneurship. And then there was Xtra(ck) which had interesting sessions not directly related to technology. I gave two slide-free talks in the Java track. The first one showed how to build an end-to-end Java EE 6 application using NetBeans and GlassFish. The complete instructions to build the application are explained in detail here. This 3-tier application used Java Persistence API, Enterprsie Java Beans, Servlet, Contexts and Dependency Injection, JavaServer Faces, and Java API for RESTful Services. The source code built during the application can be downloaded here (LINK TBD). The second session, slide-free again, showed how to take a Java EE 6 application into production using GlassFish cluster. It explained: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete instructions for this session are available here. Oredev has an interesting way of collecting attendee feedback. The attendees drop a green, yellow, or red card in a bucket as they walk out of the session. Not everybody votes but most do. Other than the instantaneous feedback provided on twitter, this mechanism provides a more coarse grained feedback loop as well. The first talk had about 67 attendees (with 23 green and 7 yellow) and the second one had 22 (11 green and 11 yellow). The speakers' dinner is a good highlight of the conference. It is arranged in the historic city hall and the mayor welcomed all the speakers. As you can see in the pictures, it is a very royal building with lots of history behind it. Fortunately the dinner was a buffet with a much better variety unlike last year where only black soup and geese were served, which was quite cultural BTW ;-) The sauna in 85F, skinny dipping in 35F ocean and alternating between them at Kallbadhus is always very Swedish. Also spent a short evening at a friend's house socializing with other speaker/attendees, drinking Glogg, and eating Pepperkakor.  The welcome packet at the hotel also included cinnamon rolls, recommended to drink with cold milk, for a little more taste of Swedish culture. Something different at this conference was how artists from Image Think were visually capturing all the keynote speakers using images on whiteboards. Here are the images captured for Alexis Ohanian (Reddit co-founder and now running Hipmunk): Unfortunately I could not spend much time engaging with other speakers or attendees because was busy preparing a new hands-on lab material. But was able to spend some time with Matthew Mccullough, Micahel Tiberg, Magnus Martensson, Mattias Karlsson, Corey Haines, Patrick Kua, Charles Nutter, Tushara, Pradeep, Shmuel, and several other folks. Here are a few pictures captured from the event: And the complete album here: Thank you Matthias, Emily, and Kathy for putting up a great show and giving me an opportunity to speak at Oredev. I hope to be back next year with a more vibrant representation of Java - the language and the ecosystem!

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Chris Warner

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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