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• The Oracle MDM Portfolio & Strategy Session - It All Comes Down to Master Data

  - by Mala Narasimharajan

   By Narayana Machiraju We are less than a week now from the start of Oracle Open World 2012 and I would like to introduce you all to one of the most awaited MDM strategy sessions this year titled “What’s there to Know about Oracle’s Master Data Management Portfolio and Roadmap?”. Manouj Tahiliani, Senior Director of MDM Product Strategy provides you a complete picture of the Oracle MDM Portfolio, the Product releases, the Strategy and the Roadmaps. Manoj will be discussing Oracle Fusion MDM applications, the first enterprise-grade SaaS MDM product suite. You’ll hear strategies for leveraging MDM and data quality in the enterprise and how you can derive business value by deploying an MDM foundation for strategic initiatives such as customer experience management, product innovation, and financial transformation. And as a bonus, he is also going to discuss the confluence of MDM with emerging technologies such as big data, social, and mobile. The session is co-presented by GEHC and Westpac. Tony Craddock from Westpac is going to share the insights of their MDM Implementation in the lines of Business drivers, data governance, ROI and other important implementation considerations. A reprsentative from GEHC is going to talk about their MDM journey and the multi-domain MDM story. I strongly recommend yo not miss this important session The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, Conference sessions and Customer round table sessions featuring a lot of marquee Customers. You can see an overview of MDM sessions here. 

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• Maker Faire Report - Teaching Kids Java SE Embedded for Internet of Things (IoT)

  - by hinkmond

  I had a great time at this year's Maker Faire 2014 in San Mateo, Calif. where Jake Kuramoto and the AppsLab crew including Noel Portugal, Anthony Lai, Raymond, and Tony set up a super demo at the DiY table. It was a simple way to learn how Java SE Embedded technology could be used to code the Internet of Things (IoT) devices on the table. The best part of our set-up was seeing the kids sit down and do some coding without all the complexity of a Computer Science course. It was very encouraging to see how interested the kids were when walking them through the programming steps, then seeing their eyes light up when telling them, "You just coded a Java enabled Internet of Things device!" as the Raspberry Pi-connected devices turned on or started to move from their Java Embedded program. See: The AppsLab at Maker Faire It will be interesting to see how this next generation of kids grow up with all these Internet of Things devices around them and watch how they will program them. Hopefully, they will be using Java SE Embedded technology to do so. From the looks of it at this year's Maker Faire, we might have a bunch of motivated young Java SE Embedded coders coming up the ranks soon. Well, they have to get through middle school first, but they're on their way! Hinkmond

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• Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

  - by Richard Lefebvre

  We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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• Limiting DOPs &ndash; Who rules over whom?

  - by jean-pierre.dijcks

  I've gotten a couple of questions from Dan Morgan and figured I start to answer them in this way. While Dan is running on a big system he is running with Database Resource Manager and he is trying to make sure the system doesn't go crazy (remember end user are never, ever crazy!) on very high DOPs. Q: How do I control statements with very high DOPs driven from user hints in queries? A: The best way to do this is to work with DBRM and impose limits on consumer groups. The Max DOP setting you can set in DBRM allows you to overwrite the hint. Now let's go into some more detail here. Assume my object (and for simplicity we assume there is a single object - and do remember that we always pick the highest DOP when in doubt and when conflicting DOPs are available in a query) has PARALLEL 64 as its setting. Assume that the query that selects something cool from that table lives in a consumer group with a max DOP of 32. Assume no goofy things (like running out of parallel_max_servers) are happening. A query selecting from this table will run at DOP 32 because DBRM caps the DOP. As of 11.2.0.1 we also use the DBRM cap to create the original plan (at compile time) and not just enforce the cap at runtime. Now, my user is smart and writes a query with a parallel hint requesting DOP 128. This query is still capped by DBRM and DBRM overrules the hint in the statement. The statement, despite the hint, runs at DOP 32. Note that in the hinted scenario we do compile the statement with DOP 128 (the optimizer obeys the hint). This is another reason to use table decoration rather than hints. Q: What happens if I set parallel_max_servers higher than processes (e.g. the max number of processes allowed to run on my machine)? A: Processes rules. It is important to understand that processes are fixed at startup time. If you increase parallel_max_servers above the number of processes in the processes parameter you should get a warning in the alert log stating it can not take effect. As a follow up, a hinted query requesting more parallel processes than either parallel_max_servers or processes will not be able to acquire the requested number. Parallel_max_processes will prevent this. And since parallel_max_servers should be lower than max processes you can never go over either...

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• Willy Rotstein on Analytics and Social Media in Retail

  - by sarah.taylor(at)oracle.com

  Recently I came across a presentation from Dan Zarrella on "The Science of Retweets. (http://www.slideshare.net/HubSpot/the-science-of-retweets-with-dan-zarrella). It is an insightful, fact-based analysis of how tweets propagate and what makes them successful. The analysis is of course very interesting for those of us interested Tweeting. However, what really caught my attention is how well it illustrates, form a very different angle, some of the issues I am discussing with retailers these days. In particular the opportunities that e-commerce and social media open to those retailers with the appetite and vision to tackle the associated analytical challenges. And these challenges are of course not straightforward.   In his presentation Dan introduces the concept of Observability, I haven't had the opportunity to discuss with Dan his specific definition for the term. However, in practical retail terms, I would say that it means that through social media (and other web channels such as search) we can analyze and track processes by measuring Indicators that were not measurable before. The focus is in identifying patterns across a large number of consumers rather than what a particular individual "Likes".   The potential impact for retailers is huge. It opens the opportunity to monitor changes in consumer preference  and plan the business accordingly. And you can do this almost "real time" rather than through infrequent surveys that provide a "rear view" picture of your consumer behaviour. For instance, you could envision identifying when a particular set of fashion styles are breaking out from the pack, and commit a re-buy. Or you could monitor when the preference for a specific mobile device has declined and hence markdowns should be considered; or how demand for a specific ready-made food typically flows across regions and manage the inventory accordingly. Search, blogging, website and store data may need to be considered in identifying these trends. The data volumes involved are huge (check Andrea Morgan's recent post on "Big Data" in retail) but so are the benefits. As Andrea says, for the first time we can start getting insight into "Why" the business is performing in a certain way rather than just reporting on what is happening. And it is not just about the data volumes. Tackling the challenge also calls for integrated planning systems that can bring data and insight into the context of the Decision Making process Buyers, Merchandisers and Supply Chain managers are following. I strongly believe that only when data and process come together you can move from the anecdotal to systematically improving business performance.   I would love to hear your opinions on these trends and where you think Retail is heading to exploit these topics - please email me: [email protected]

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• Site Studio Mobile Example - WCM Reuse

  - by john.brunswick

  Mobile internet usage is growing by leaps and bounds and it is theorized that in the not-to-distant future it will eclipse traditional access via desktop browsers. Mary Meeker, a managing director at Morgan Stanley and head of their global technology research team, recently predicted that mobile usage will eclipse desktop usage within the next 5 years in an Events@Google series presentation. In order for organizations to reach their prospects, customers and business partners, they will need to make their content readily available on mobile devices. A few years ago it was fairly challenging to provide a special, separate, site to cater to mobile users using technologies like WML (Wireless Markup Language). Modern mobile browsers have rendered the need for this as irrelevant and now the focus has moved toward providing a browsing experience that works well on small screen sizes and is highly performant. What does all of this mean for Oracle UCM? Taking site content from an existing Site Studio site and targeting it for consumption for mobile devices is a very straightforward process that is aided by a number of native capabilities in the product. The example highlighted in this post takes advantage of dynamic conversion capabilities in Oracle UCM to enable site content to be created and updated via MS Office documents. These documents are then converted to a simple, clean HTML format for consumption in the desktop and mobile browsing experiences. To help better understand how this is possible the example below shows a fictional .COM and its mobile site counterpart that both leverage the same underlying content. The scenario is not complete or production ready, but highlights that a mobile experience may be best delivered by omitting portions of a site that would be present within the version served to desktop clients. If you have browsed CNet (news.com) on a mobile device it becomes quickly apparent that they are serving an optimized version for your mobile device. An iPhone style version can be accessed at http://iphone.cnet.com/. In order to do that they leveraged some work done for the iPhone iUi project developed by Joe Hewitt that provides mobile browsers an experience that is similar to what users may find in a native iPhone application. For our example parts of this framework are used (the CSS) and this approach provides a page that will degrade nicely over a wide range of mobile browsers, since it is comprised of lightweight HTML markup and CSS. The iPhone iUi framework also provides some nice JavaScript to enable animated transitions between pages, but for the widest range of mobile browser compatibility we will only incorporate the CSS and HTML DIV / UL based page markup in our example.

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• Data Modeling Resources

  - by Dejan Sarka

  You can find many different data modeling resources. It is impossible to list all of them. I selected only the most valuable ones for me, and, of course, the ones I contributed to. Books Chris J. Date: An Introduction to Database Systems – IMO a “must” to understand the relational model correctly. Terry Halpin, Tony Morgan: Information Modeling and Relational Databases – meet the object-role modeling leaders. Chris J. Date, Nikos Lorentzos and Hugh Darwen: Time and Relational Theory, Second Edition: Temporal Databases in the Relational Model and SQL – all theory needed to manage temporal data. Louis Davidson, Jessica M. Moss: Pro SQL Server 2012 Relational Database Design and Implementation – the best SQL Server focused data modeling book I know by two of my friends. Dejan Sarka, et al.: MCITP Self-Paced Training Kit (Exam 70-441): Designing Database Solutions by Using Microsoft® SQL Server™ 2005 – SQL Server 2005 data modeling training kit. Most of the text is still valid for SQL Server 2008, 2008 R2, 2012 and 2014. Itzik Ben-Gan, Lubor Kollar, Dejan Sarka, Steve Kass: Inside Microsoft SQL Server 2008 T-SQL Querying – Steve wrote a chapter with mathematical background, and I added a chapter with theoretical introduction to the relational model. Itzik Ben-Gan, Dejan Sarka, Roger Wolter, Greg Low, Ed Katibah, Isaac Kunen: Inside Microsoft SQL Server 2008 T-SQL Programming – I added three chapters with theoretical introduction and practical solutions for the user-defined data types, dynamic schema and temporal data. Dejan Sarka, Matija Lah, Grega Jerkic: Training Kit (Exam 70-463): Implementing a Data Warehouse with Microsoft SQL Server 2012 – my first two chapters are about data warehouse design and implementation. Courses Data Modeling Essentials – I wrote a 3-day course for SolidQ. If you are interested in this course, which I could also deliver in a shorter seminar way, you can contact your closes SolidQ subsidiary, or, of course, me directly on addresses [email protected] or [email protected]. This course could also complement the existing courseware portfolio of training providers, which are welcome to contact me as well. Logical and Physical Modeling for Analytical Applications – online course I wrote for Pluralsight. Working with Temporal data in SQL Server – my latest Pluralsight course, where besides theory and implementation I introduce many original ways how to optimize temporal queries. Forthcoming presentations SQL Bits 12, July 17th – 19th, Telford, UK – I have a full-day pre-conference seminar Advanced Data Modeling Topics there.

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• Marquee Text When Text Overflows

  - by Mike Stanford

  Hi all, well heres my problem. Lets say i have 3 div tags, all are 100pixels wide: <--- DIV WIDTH ---> Text in div 1 Text in div two, it overflows Text in div three <--- DIV WIDTH ---> Now, currently i have this css for the divs: width:100px; overflow:hidden; What i want to do is if the text overflows, it scrolls like a marquee so all the text can be seen if you wait a little bit. But i only want the marquee to show if the text overflows. How would i do this? Thx, Tony

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• Main pricing and support for custom client pricing (Database Architecture ideas help - Rails)

  - by slythic

  Hi all, I have a personal project I'm planning and I came to a small hurdle. I want to have an item with price that will be the default for all clients/users. However, in my business I have some clients that are grandfathered in to some special pricing. In the case of these grandfathered in cases, I'll manually plug their special price in my admin section. Then all they will see is their special pricing while the regular users/clients see the default price. What is the best and simplest way to design the back-end for this? FYI - I'll be using rails as my framework. Many thanks! -Tony

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• Main pricing and support for individual client pricing (Database Architecture ideas help - Rails)

  - by slythic

  Hi all, I have a personal project I'm planning and I came to a small hurdle. I want to have an item with price that will be the default for all clients/users. However, in my business I have some clients that are grandfathered in to some special pricing. In the case of these grandfathered in cases, I'll manually plug their special price in my admin section. Then all they will see is their special pricing while the regular users/clients see the default price. What is the best and simplest way to design the back-end for this? FYI - I'll be using rails as my framework. Many thanks! -Tony

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• Sef-packed training kit practice tests

  - by Costa

  Hi I have a book called .Net framework 2.0 application development foundation, self-packed training kit by Tony Northup and Shawn wildermuth. the book CD contains practice tests, Can I rely on this CD to take the exam, or it will be just like the book itself, a wast of money? someone rely on it and success? I am not talking about memorizing or cheating the exam I am talking about studying and practice it. Also When I visit MS website they did not determine the number of questions, type of questions, or the time, someone have this info? Thanks

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• What are appropriate ways to represent relationships between people in a database table?

  - by Emilio

  I've got a table of people - an ID primary key and a name. In my application, people can have 0 or more real-world relationships with other people, so Jack might "work for" Jane and Tom might "replace" Tony and Bob might "be an employee of" Rob and Bob might also "be married to" Mary. What's the best way to represent this in the database? A many to many intersect table? A series of self joins? A relationship table with one row per relationship pair and type, where I insert records for the relationship in both directions?

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• UIView Clipped By Statusbar until Autorotate

  - by TonyNeallon

  Hi There, Ive created a multiview application that uses multiple controllers to display and control views. The problem Im having is, when the simulator initially loads the view the header is partially covered by the bar at top of screen and the tool bar at the base is not touching the base of the screen. I used the Interface builder size attributes to control the view when the iphone rotates and it works perfectly. All smaps into place perfectly both in landscape and portrait mode AFTER a rotation but the problem is with the initial load before a rotation occurs. Your thoughts a much appreciated. Tony

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• LINQ Quicksort is Unstable Except When Cascading

  - by Mystagogue

  On page 64 of "LINQ To Objects Using C# 4.0" (Tony Magennis) he states that LINQ's quicksort ordering algorithm is unstable... ...although this is simply solved by cascading the result into a ThenBy or ThenByDescending operator. Huh? Why would cascading an unstable sortation into another sortation fix the result? In fact, I'd say that isn't possible. The original order, once passed through an unstable sort, is simply lost. What am I missing here?

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• Best way to create preview functionality in Rails

  - by slythic

  Hi all, I'm looking to implement preview functionality in my posts scaffold. All I need to do is allow a user to enter information in the new view (/posts/new) and then replace the submit button with a preview button. Once the preview button is clicked, the user is routed to the preview page (probably /posts/new/preview). If the user wants to make a change they would click 'go back' or if they are happy with the post they can then submit the post. I found this article (http://eyedeal.team88.org/node/105) but it seems dated. Any ideas on what the best approach for this would be? Many thanks, Tony

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• php / mysql pagination

  - by arrgggg

  Hi, I have a table with 58 records in mysql database. I was able to connect to my database and retrive all records and made 5 pages with links to view each pages using php script. webpage will look like this: name number john 1232343456 tony 9878768544 jack 3454562345 joe 1232343456 jane 2343454567 andy 2344560987 marcy 9873459876 sean 8374623534 mark 9898787675 nancy 8374650493 1 2 3 4 5 that's the first page of 58 records and those 5 numbers at bottom are links to each page that will display next 10 records. I got all that. but what I want to do is display the links in this way: 1-10 11-20 21-30 31-40 41-50 51-58 note: since i have 58 records, last link will display upto 58, instead of 60. Since I used the loop to create this link, depending on how many records i have, the link will change according to the number of records in my table. How can i do this? Thanks.

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• Sending a signup confirmation email with having to confirm using Devise

  - by slythic

  Hi all, I'm using devise to handle user authentication with my rails app. I'd like to allow my users to sign up and be instantly logged in and receive a confirmation email. Devise has the Confirmable module which sends out an email but requires the user to open up their mail application, find the email and click a link which then leads them to the site again. I'd like to just email the user a confirmation that they signed up and that's it. Is there a way for devise to do this or do I need to resolve to handling ActionMailer myself (if so, is there a quick and non-complex example)? Many thanks! -Tony

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• Amazon S3 security credentials per bucket

  - by slythic

  Hi all, I was wondering if it was possible to generate security credentials per individual Amazon S3 bucket. I am working with a developer and would like to grant him access only to the bucket we are working with. It's not a trust issue, it's more a concern that he'll delete the wrong bucket or its contents. For example: If we were working on an application that used a bucket called test-application I could generate the credentials for just that one bucket. These credentials would not allow access to other buckets in my account. Is this possible? Thanks, Tony

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• Best way to create a preview functionality in rails

  - by slythic

  Hi all, I'm looking to implement a preview functionality in my posts scaffold. All I need to do is allow a user to enter information in the new view (/posts/new) and then replace the submit button with a preview button. Once the preview button is clicked, the user is routed to the preview page (probably /posts/new/preview). If the user wants to make a change they would click 'go back' or if they are happy with the post they can then submit the post. I found this article (http://eyedeal.team88.org/node/105) but it seems dated. Any ideas on what the best approach for this would be? Many thanks, Tony

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• Custom service application - proxy stopped

  - by Jonesie

  Ive created a custom service app using samples from Tony Bierman and MS. I can see the application in central admin, I can create a new service app from it, the create page works, the manage page is blank and I don't have a properties page. I havent yet tried using the beast, I just want to get the deployment and admin stuff working first. However, after creating it, I see the Service app has started but the app proxy is stopped. I dont know if this is a problem or not but I cant find anywhere to start it. Should I worry?

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• Getting the value from an array in the model in rails

  - by slythic

  Hi all, I have a relatively simple problem. I have a model named Item which I've added a status field. The status field will only have two options (Lost or Found). So I created the following array in my Item model: STATUS = [ [1, "Lost"], [2, "Found"]] In my form view I added the following code which works great: <%= collection_select :item, :status, Item::STATUS, :first, :last, {:include_blank => 'Select status'} %> This stores the numeric id (1 or 2) of the status in the database. However, in my show view I can't figure out how to convert from the numeric id (again, 1 or 2) to the text equivalent of Lost or Found. Any ideas on how to get this to work? Is there a better way to go about this? Many thanks, Tony

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• ArchBeat Top 10 for November 11-17, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook page for the week of November 11-17, 2012. Developing and Enforcing a BYOD Policy Darin Pendergraft's post includes links to a recent Mobile Access Policy Survey by SANS as well as registration information for a Nov 15 webcast featuring security expert Tony DeLaGrange from Secure Ideas, SANS instructor, attorney and technology law expert Ben Wright, and Oracle IDM product manager Lee Howarth. This Week on the OTN Architect Community Homepage Make time to check out this week's features on the OTN Solution Architect Homepage, including: SOA Practitioner Guide: Identifying and Discovering Services Technical article by Yuli Vasiliev on Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster The conclusion of the 3-part OTN ArchBeat Podcast on Future-Proofing your career. WLST Starting and Stopping a WebLogic Environment | Rene van Wijk Oracle ACE Rene van Wijk explores how to start a server with as little input as possible. Cloud Integration White Paper | Bruce Tierney Bruce Tierney shares an overview of Cloud Integration - A Comprehensive Solution, a new white paper he co-authored with David Baum, Rajesh Raheja, Bruce Tierney, and Vijay Pawar. X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Update on My OBIEE / Exalytics Books | Mark Rittman Oracle ACE Director Mark Rittman shares several resources related to his books Oracle Business Intelligence 11g Developers Guide and Oracle Exalytics Revealed, including a podcast interview with Oracle's Paul Rodwick. E-Business Suite 12.1.3 Data Masking Certified with Enterprise Manager 12c | Elke Phelps "You can use the Oracle Data Masking Pack with Oracle Enterprise Manager Grid Control 12c to scramble sensitive data in cloned E-Business Suite environments," reports Elke Phelps. There's a lot more information about this announcement in Elke's post. WebLogic Application Server: free for developers! | Bruno Borges Java blogger Bruno Borges shares news about important changes in the license agreement for Oracle WebLogic Server. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. My iPad & This Cloud Thing | Floyd Teter Oracle ACE Director Floyd Teter explains why the Cloud is making it possible for him to use his iPad for tasks previously relegated to his laptop, and why this same scenario is likely to play out for a great many people. Thought for the Day "In programming, the hard part isn't solving problems, but deciding what problems to solve." — Paul Graham Source: SoftwareQuotes.com

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• ArchBeat Link-o-Rama for July 3, 2013

  - by Bob Rhubart

  Industrial SOA Chapter 5: Enterprise Service Bus Enterprise Service Bus, the fifth and latest addition to the Industrial SOA article series, answers some of the most important questions surrounding the use of an ESB. Industrial SOA Chapter 4: SOA Maturity The fourth article in the Industrial SOA series, SOA Maturity offers "an exploration of the fundamentals of applying a factory approach to modern service-oriented software development." Using the Exalytics Summary Advisor and Oracle BI Apps 7.9.6.4 | Mark Rittman Oracle ACE Director Mark Rittman's post revisits "the use of the Summary Advisor, with my BI Apps installation bumped-up to version 7.9.6.4, and the Exalytics environment patched up to 11.1.1.6.9, the latest patch release we’ve applied to that environment." Part 1 - 12c Database and WLS - Overview | Steve Felts Steve Felts shares a handy table that "maps the Oracle 12c Database features supported with various combinations of currently available WLS releases, 11g and 12c Drivers, and 11g and 12c Databases." Developers WebCast: Deploy Highly-Available Custom Services on Your Data Grid Products - July 11 Oracle Coherence Sr. Architect Brian Oliver hosts this free July 11 webcast for developers to show you how to "create and deploy customized, highly-available services for your data grid, and how real-time data processing will allow you to provide unmatched end-user experiences." A checklist for OIM go live | Daniel Gralewski FMW A-Team solution architect Daniel Gralewski's list is intended to complement Oracle Identity Manager. His post "provides tips on a few topics that are not part of the documentation." How Many ODI Master Repositories Should We Have? | Christophe Dupupet FMW solution architect Christophe Dupupet provides a simple along with best practices for the architecture of ODI repositories in a corporate environment. Distinguish EA from enterprise wide solution architecture | John Wu My buddy Tony Meyer, who did a great presentation recently at the Cleveland-area Enterprise Architect / Solution Architect Meet-up, recommends this Toolbox article by John Wu. YouTube: Oracle Fusion Applications Developer Tips If you work with Fusion Applications you'll want to check out the tips and tricks for building extensions, customizations, and integrations now available on the new Oracle Fusion Middleware Developer Relations YouTube channel. The CX Factor: Wooing and wowing customers in the digital age "There was a time when 'customer experience' was limited to what happened to you when you walked into a store, restaurant, or other place of business or when you called a business on the telephone. But that was back when you could still smoke on airplanes." Thought for the Day "If you had to identify, in one word, the reason why the human race has not achieved, and never will achieve, its full potential, that word would be 'meetings.' " — Dave Barry (Born July 3, 1947) Source: brainyquote.com

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• Fast Data Executive Round Table FY14 event kit

  - by JuergenKress

  We are very interested to run joint marketing events jointly with you as our partners! At our SOA Community Workspace (SOA Community membership required) you can find a new Fast Data Executive Round Table FY14 event kit. This event is designed at senior IT and executives level for the purposes of education, awareness, and thought leadership around the subject of big data; and a specific flavor of big data - Fast Data - that has begun to spark the imagination of many Oracle customers. Fast Data is not new. It’s a term that was invented initially by Ovum’s Tony Baer as a way to represent the collection of ‘high velocity’ solutions with respect to the big data. For Oracle, the Fast Data campaign in FY13 began as a way to tie a broader set of solutions together (SOA/Business Process Management, Data Integration and Business Analytics) under a set of use cases focused on real-time, high velocity data. It has helped to give Oracle a leap-frog advantage over many of the niche integration vendors (i.e. Informatica, Pega, Tibco, Software AG, Terracotta) who haven’t been able to address these types of end-to-end use cases which rely on the combination of filtering, in-memory data processing, correlation, real-time data movement and transformation, end-to-end analytics, and business process management. Only Oracle can address all the dimensions of fast data, and only Oracle can provide a set of engineered solutions to address this space. This event is designed to continue that thought leadership momentum and raise the awareness about what Oracle Fast Data solutions are designed to solve. It’s designed to highlight real customer solutions and articulate the business benefits that fast data can address. This is not an event that gets into the esoteric technical standards of Hadoop, NoSQL, and in-memory data grids. This is an event that instead gets into the heart of business problems that big data has left un-addressed and charts the path for next steps in fast data. Get the Fast Data Executive Round Table FY14 event kit here. Support marketing campaigns We can support such events by: Oracle speakers - contact your partner manager Marketing budget - contact your A&C marketing manager Event location - free use of Oracle Customer Visitor Centers conference rooms Promote your event at events.oracle.com: http://tinyurl.com/eventspecialized E-Blast: invite customers to your event – contact your A&C marketing manager For additional marketing kits e.g for Business Process Managementplease visit our SOA Community Workspace. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags:

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• Measure Total Bandwidth for Billing

  - by TonyZ

  I am setting up a new network which customers will host their applications on. It needs to be able to scale out to a few hundred servers and each server will have several VMs on it. Right now in my test environment, after the telco router, we are using a Linux router/firewall which is then connected to a Layer 2 switch. Could be a layer 3 in the future. I need to track total bandwidth per VM for each machine, and I need to do it in a way that it is not part of the VM. Each VM will have a private class ip address which is Natted by the gateway, or we may eventually run more than firewall/reverse proxy off a layer 3 switch. So my thinking is that I can do it off of a promiscuous port on the switches, or at the gateway firewall. I would like to have an out of the box solution, preferably open source. Does anyone have suggestions on the easiest way to set this up, and the easiest tool to use. I have looked at the web sites for Nagios, Zenoss, Zabbix, ntops on the firewall, etc. It is hard to ascertain just from the web sites if they do exactly this or not. Obviously, performance is also somewhat key here. Anything running on the gateway should not drag it down doing traffic accounting. Thanks for any thoughts. Tony Zakula

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