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• External USB drive is failing

  - by dma_k

  I have an external USB 2.0 drive WD My Book Mirror Edition, running in RAID 1 (mirroring) mode. A while ago the hard drive started to fail: it stops responding (directories are not listed returning an error after a big timeout). Sometimes it works for weeks before a failure, sometimes – few hours. Small write operations (like removing few files or editing a small file) do not harm, but when copying large files to the drive over the network, or creating the archive locally, the kernel dumps. Also interesting to note that once kernel has failed, Linux does not want to reboot normally (reboot hangs); when Linux box is shutdown with power button, WD drive does not go to sleep mode (as it usually does): leds continue to run, pressing and holding the "shutdown" button on drive's back panel does not do anything; only unplugging the power cord helps. Here goes the boot log: Aug 16 00:32:21 kernel: [ 1.514106] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver Aug 16 00:32:21 kernel: [ 1.657738] ehci_hcd 0000:00:1d.7: PCI INT A -> GSI 23 (level, low) -> IRQ 23 Aug 16 00:32:21 kernel: [ 1.673747] ehci_hcd 0000:00:1d.7: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 1.673751] ehci_hcd 0000:00:1d.7: EHCI Host Controller Aug 16 00:32:21 kernel: [ 1.725224] ehci_hcd 0000:00:1d.7: new USB bus registered, assigned bus number 1 Aug 16 00:32:21 kernel: [ 1.741647] ehci_hcd 0000:00:1d.7: using broken periodic workaround Aug 16 00:32:21 kernel: [ 1.761790] ehci_hcd 0000:00:1d.7: cache line size of 32 is not supported Aug 16 00:32:21 kernel: [ 1.761873] ehci_hcd 0000:00:1d.7: irq 23, io mem 0xfdfff000 Aug 16 00:32:21 kernel: [ 1.796043] ehci_hcd 0000:00:1d.7: USB 2.0 started, EHCI 1.00 Aug 16 00:32:21 kernel: [ 1.879069] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002 Aug 16 00:32:21 kernel: [ 1.895446] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 1.911796] usb usb1: Product: EHCI Host Controller Aug 16 00:32:21 kernel: [ 1.928015] usb usb1: Manufacturer: Linux 2.6.32-5-686 ehci_hcd Aug 16 00:32:21 kernel: [ 1.944331] usb usb1: SerialNumber: 0000:00:1d.7 Aug 16 00:32:21 kernel: [ 1.961285] usb usb1: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 1.994412] hub 1-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 2.010864] hub 1-0:1.0: 8 ports detected Aug 16 00:32:21 kernel: [ 2.085939] uhci_hcd: USB Universal Host Controller Interface driver Aug 16 00:32:21 kernel: [ 2.191945] uhci_hcd 0000:00:1d.0: PCI INT A -> GSI 23 (level, low) -> IRQ 23 Aug 16 00:32:21 kernel: [ 2.226029] uhci_hcd 0000:00:1d.0: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 2.226034] uhci_hcd 0000:00:1d.0: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.243237] uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 2 Aug 16 00:32:21 kernel: [ 2.260390] uhci_hcd 0000:00:1d.0: irq 23, io base 0x0000fe00 Aug 16 00:32:21 kernel: [ 2.277517] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001 Aug 16 00:32:21 kernel: [ 2.294815] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 2.312173] usb usb2: Product: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.329534] usb usb2: Manufacturer: Linux 2.6.32-5-686 uhci_hcd Aug 16 00:32:21 kernel: [ 2.346828] usb usb2: SerialNumber: 0000:00:1d.0 Aug 16 00:32:21 kernel: [ 2.412989] usb usb2: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 2.430651] usb 1-2: new high speed USB device using ehci_hcd and address 2 Aug 16 00:32:21 kernel: [ 2.449046] hub 2-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 2.466514] hub 2-0:1.0: 2 ports detected Aug 16 00:32:21 kernel: [ 2.484639] uhci_hcd 0000:00:1d.1: PCI INT B -> GSI 19 (level, low) -> IRQ 19 Aug 16 00:32:21 kernel: [ 2.537750] uhci_hcd 0000:00:1d.1: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 2.537756] uhci_hcd 0000:00:1d.1: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.555085] uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 3 Aug 16 00:32:21 kernel: [ 2.572231] uhci_hcd 0000:00:1d.1: irq 19, io base 0x0000fd00 Aug 16 00:32:21 kernel: [ 2.589593] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001 Aug 16 00:32:21 kernel: [ 2.606869] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 2.624134] usb usb3: Product: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.641329] usb usb3: Manufacturer: Linux 2.6.32-5-686 uhci_hcd Aug 16 00:32:21 kernel: [ 2.658505] usb usb3: SerialNumber: 0000:00:1d.1 Aug 16 00:32:21 kernel: [ 2.675843] usb usb3: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 2.692864] hub 3-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 2.709651] hub 3-0:1.0: 2 ports detected Aug 16 00:32:21 kernel: [ 2.727378] uhci_hcd 0000:00:1d.2: PCI INT C -> GSI 18 (level, low) -> IRQ 18 Aug 16 00:32:21 kernel: [ 2.768252] uhci_hcd 0000:00:1d.2: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 2.768258] uhci_hcd 0000:00:1d.2: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.806679] uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 4 Aug 16 00:32:21 kernel: [ 2.824117] uhci_hcd 0000:00:1d.2: irq 18, io base 0x0000fc00 Aug 16 00:32:21 kernel: [ 2.841405] usb 1-2: New USB device found, idVendor=1058, idProduct=1104 Aug 16 00:32:21 kernel: [ 2.858448] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Aug 16 00:32:21 kernel: [ 2.875347] usb 1-2: Product: My Book Aug 16 00:32:21 kernel: [ 2.892113] usb 1-2: Manufacturer: Western Digital Aug 16 00:32:21 kernel: [ 2.908915] usb 1-2: SerialNumber: 575532553130303530353538 Aug 16 00:32:21 kernel: [ 2.943242] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001 Aug 16 00:32:21 kernel: [ 2.960405] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 2.977615] usb usb4: Product: UHCI Host Controller Aug 16 00:32:21 kernel: [ 2.994687] usb usb4: Manufacturer: Linux 2.6.32-5-686 uhci_hcd Aug 16 00:32:21 kernel: [ 3.011711] usb usb4: SerialNumber: 0000:00:1d.2 Aug 16 00:32:21 kernel: [ 3.029589] usb usb4: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 3.082027] sd 2:0:0:0: [sda] Attached SCSI disk Aug 16 00:32:21 kernel: [ 3.103953] usb 1-2: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 3.122625] hub 4-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 3.140484] hub 4-0:1.0: 2 ports detected Aug 16 00:32:21 kernel: [ 3.161680] uhci_hcd 0000:00:1d.3: PCI INT D -> GSI 16 (level, low) -> IRQ 16 Aug 16 00:32:21 kernel: [ 3.181257] uhci_hcd 0000:00:1d.3: setting latency timer to 64 Aug 16 00:32:21 kernel: [ 3.181263] uhci_hcd 0000:00:1d.3: UHCI Host Controller Aug 16 00:32:21 kernel: [ 3.198614] uhci_hcd 0000:00:1d.3: new USB bus registered, assigned bus number 5 Aug 16 00:32:21 kernel: [ 3.216012] uhci_hcd 0000:00:1d.3: irq 16, io base 0x0000fb00 Aug 16 00:32:21 kernel: [ 3.249877] Uniform CD-ROM driver Revision: 3.20 Aug 16 00:32:21 kernel: [ 3.267765] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001 Aug 16 00:32:21 kernel: [ 3.284947] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1 Aug 16 00:32:21 kernel: [ 3.302023] usb usb5: Product: UHCI Host Controller Aug 16 00:32:21 kernel: [ 3.319215] usb usb5: Manufacturer: Linux 2.6.32-5-686 uhci_hcd Aug 16 00:32:21 kernel: [ 3.336298] usb usb5: SerialNumber: 0000:00:1d.3 Aug 16 00:32:21 kernel: [ 3.368377] Initializing USB Mass Storage driver... Aug 16 00:32:21 kernel: [ 3.390652] usbcore: registered new interface driver hiddev Aug 16 00:32:21 kernel: [ 3.408109] scsi4 : SCSI emulation for USB Mass Storage devices Aug 16 00:32:21 kernel: [ 3.425281] sr 0:0:1:0: Attached scsi CD-ROM sr0 Aug 16 00:32:21 kernel: [ 3.438978] sr 0:0:1:0: Attached scsi generic sg0 type 5 Aug 16 00:32:21 kernel: [ 3.456328] usbcore: registered new interface driver usb-storage Aug 16 00:32:21 kernel: [ 3.474564] usb-storage: device found at 2 Aug 16 00:32:21 kernel: [ 3.474567] usb-storage: waiting for device to settle before scanning Aug 16 00:32:21 kernel: [ 3.475320] sd 2:0:0:0: Attached scsi generic sg1 type 0 Aug 16 00:32:21 kernel: [ 3.492587] USB Mass Storage support registered. Aug 16 00:32:21 kernel: [ 3.510930] usb usb5: configuration #1 chosen from 1 choice Aug 16 00:32:21 kernel: [ 3.531076] hub 5-0:1.0: USB hub found Aug 16 00:32:21 kernel: [ 3.548399] hub 5-0:1.0: 2 ports detected Aug 16 00:32:21 kernel: [ 3.591743] input: Western Digital My Book as /devices/pci0000:00/0000:00:1d.7/usb1/1-2/1-2:1.1/input/input2 Aug 16 00:32:21 kernel: [ 3.609515] generic-usb 0003:1058:1104.0001: input,hidraw0: USB HID v1.11 Device [Western Digital My Book] on usb-0000:00:1d.7-2/input1 Aug 16 00:32:21 kernel: [ 3.627466] usbcore: registered new interface driver usbhid Aug 16 00:32:21 kernel: [ 8.581664] usb-storage: device scan complete Aug 16 00:32:21 kernel: [ 8.624270] scsi 4:0:0:0: Direct-Access WD My Book 1008 PQ: 0 ANSI: 4 Aug 16 00:32:21 kernel: [ 8.655135] scsi 4:0:0:1: Enclosure WD My Book Device 1008 PQ: 0 ANSI: 4 Aug 16 00:32:21 kernel: [ 8.675393] sd 4:0:0:0: Attached scsi generic sg2 type 0 Aug 16 00:32:21 kernel: [ 8.698669] scsi 4:0:0:1: Attached scsi generic sg3 type 13 Aug 16 00:32:21 kernel: [ 8.723370] sd 4:0:0:0: [sdb] 1953513472 512-byte logical blocks: (1.00 TB/931 GiB) Aug 16 00:32:21 kernel: [ 8.750477] sd 4:0:0:0: [sdb] Write Protect is off Aug 16 00:32:21 kernel: [ 8.769411] sd 4:0:0:0: [sdb] Mode Sense: 10 00 00 00 Aug 16 00:32:21 kernel: [ 8.769414] sd 4:0:0:0: [sdb] Assuming drive cache: write through Aug 16 00:32:21 kernel: [ 8.822971] sd 4:0:0:0: [sdb] Assuming drive cache: write through Aug 16 00:32:21 kernel: [ 8.841978] sdb: sdb1 Aug 16 00:32:21 kernel: [ 8.905580] sd 4:0:0:0: [sdb] Assuming drive cache: write through Aug 16 00:32:21 kernel: [ 8.924173] sd 4:0:0:0: [sdb] Attached SCSI disk Aug 16 00:32:21 kernel: [ 11.600492] XFS mounting filesystem sdb1 Aug 16 00:32:21 kernel: [ 12.222948] Ending clean XFS mount for filesystem: sdb1 After a while the following appears in a log: Aug 16 09:30:56 kernel: [32359.112029] usb 1-2: reset high speed USB device using ehci_hcd and address 2 Aug 16 09:31:59 kernel: [32422.112035] usb 1-2: reset high speed USB device using ehci_hcd and address 2 Aug 16 09:33:00 kernel: [32483.112029] usb 1-2: reset high speed USB device using ehci_hcd and address 2 And then it is followed by few kernel dumps, which I think, are not good: Aug 16 09:33:40 kernel: [32520.428027] INFO: task xfssyncd:1002 blocked for more than 120 seconds. Aug 16 09:33:40 kernel: [32520.462689] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. Aug 16 09:33:40 kernel: [32520.497422] xfssyncd D c3d84a60 0 1002 2 0x00000000 Aug 16 09:33:40 kernel: [32520.532117] f6c9aa80 00000046 c1132742 c3d84a60 00000286 c1418100 c1418100 00000000 Aug 16 09:33:40 kernel: [32520.566867] f6c9ac3c c2808100 00000000 f653b18b 00001d76 00000001 f6c9aa80 c3c3f0e0 Aug 16 09:33:40 kernel: [32520.601343] 08e59242 f6c9ac3c 2e41392b 00000000 08e59242 00000000 c3f7fb48 0067385a Aug 16 09:33:40 kernel: [32520.635533] Call Trace: Aug 16 09:33:40 kernel: [32520.668991] [<c1132742>] ? cfq_set_request+0x0/0x290 Aug 16 09:33:40 kernel: [32520.702804] [<c126b532>] ? io_schedule+0x5f/0x98 Aug 16 09:33:40 kernel: [32520.736555] [<c1128be0>] ? get_request_wait+0xcb/0x146 Aug 16 09:33:40 kernel: [32520.770360] [<c10437ba>] ? autoremove_wake_function+0x0/0x2d Aug 16 09:33:40 kernel: [32520.804110] [<c112907c>] ? __make_request+0x2cc/0x3d9 Aug 16 09:33:40 kernel: [32520.837713] [<c1128230>] ? blk_peek_request+0x135/0x143 Aug 16 09:33:40 kernel: [32520.871265] [<f8582987>] ? scsi_dispatch_cmd+0x185/0x1e5 [scsi_mod] Aug 16 09:33:40 kernel: [32520.904407] [<c1127cf1>] ? generic_make_request+0x266/0x2b4 Aug 16 09:33:40 kernel: [32520.937007] [<c10cf821>] ? bvec_alloc_bs+0x95/0xaf Aug 16 09:33:40 kernel: [32520.969033] [<c1127dfb>] ? submit_bio+0xbc/0xd6 Aug 16 09:33:40 kernel: [32521.000485] [<c10cffd1>] ? bio_add_page+0x28/0x2e Aug 16 09:33:40 kernel: [32521.031403] [<f8918d38>] ? _xfs_buf_ioapply+0x206/0x22b [xfs] Aug 16 09:33:40 kernel: [32521.061888] [<f89197bd>] ? xfs_buf_iorequest+0x38/0x60 [xfs] Aug 16 09:33:40 kernel: [32521.091845] [<f8907230>] ? xlog_bdstrat_cb+0x16/0x3d [xfs] Aug 16 09:33:40 kernel: [32521.121222] [<f8905781>] ? XFS_bwrite+0x32/0x64 [xfs] Aug 16 09:33:40 kernel: [32521.150007] [<f89059be>] ? xlog_sync+0x20b/0x311 [xfs] Aug 16 09:33:40 kernel: [32521.178214] [<f89112fc>] ? xfs_trans_ail_tail+0x12/0x27 [xfs] Aug 16 09:33:40 kernel: [32521.205914] [<f8906261>] ? xlog_state_sync_all+0xa2/0x141 [xfs] Aug 16 09:33:40 kernel: [32521.233074] [<f8906611>] ? _xfs_log_force+0x51/0x68 [xfs] Aug 16 09:33:40 kernel: [32521.259664] [<c103abaf>] ? process_timeout+0x0/0x5 Aug 16 09:33:40 kernel: [32521.285662] [<f8906636>] ? xfs_log_force+0xe/0x27 [xfs] Aug 16 09:33:40 kernel: [32521.311171] [<f89202df>] ? xfs_sync_worker+0x17/0x5c [xfs] Aug 16 09:33:40 kernel: [32521.336117] [<f891fbb7>] ? xfssyncd+0x134/0x17d [xfs] Aug 16 09:33:40 kernel: [32521.360498] [<f891fa83>] ? xfssyncd+0x0/0x17d [xfs] Aug 16 09:33:40 kernel: [32521.384211] [<c1043588>] ? kthread+0x61/0x66 Aug 16 09:33:40 kernel: [32521.407890] [<c1043527>] ? kthread+0x0/0x66 Aug 16 09:33:40 kernel: [32521.430876] [<c1003d47>] ? kernel_thread_helper+0x7/0x10 Aug 16 09:33:40 kernel: [32521.453394] INFO: task flush-8:16:12945 blocked for more than 120 seconds. Aug 16 09:33:40 kernel: [32521.476116] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. Aug 16 09:33:40 kernel: [32521.498579] flush-8:16 D 00000000 0 12945 2 0x00000000 Aug 16 09:33:40 kernel: [32521.520649] f4e4d540 00000046 e412e940 00000000 00000002 c1418100 c1418100 c14136ac Aug 16 09:33:40 kernel: [32521.542426] f4e4d6fc c2808100 00000000 00000000 000008b4 00000001 f4e4d540 c3c3f0e0 Aug 16 09:33:40 kernel: [32521.563745] 02e905a8 f4e4d6fc 007a5399 00000000 02e905a8 00000000 f4e2db48 00670b98 Aug 16 09:33:40 kernel: [32521.585077] Call Trace: Aug 16 09:33:40 kernel: [32521.605790] [<c126b532>] ? io_schedule+0x5f/0x98 Aug 16 09:33:40 kernel: [32521.626184] [<c1128be0>] ? get_request_wait+0xcb/0x146 Aug 16 09:33:40 kernel: [32521.646133] [<c10437ba>] ? autoremove_wake_function+0x0/0x2d Aug 16 09:33:40 kernel: [32521.665659] [<c112907c>] ? __make_request+0x2cc/0x3d9 Aug 16 09:33:40 kernel: [32521.684716] [<f891796e>] ? xfs_convert_page+0x30a/0x331 [xfs] Aug 16 09:33:40 kernel: [32521.703366] [<c1127cf1>] ? generic_make_request+0x266/0x2b4 Aug 16 09:33:40 kernel: [32521.721644] [<c10cf821>] ? bvec_alloc_bs+0x95/0xaf Aug 16 09:33:40 kernel: [32521.739465] [<c1127dfb>] ? submit_bio+0xbc/0xd6 Aug 16 09:33:40 kernel: [32521.756896] [<c10cfa45>] ? bio_alloc_bioset+0x7b/0xba Aug 16 09:33:40 kernel: [32521.774046] [<f8917af0>] ? xfs_submit_ioend_bio+0x3b/0x44 [xfs] Aug 16 09:33:40 kernel: [32521.790694] [<f8917ba3>] ? xfs_submit_ioend+0xaa/0xc4 [xfs] Aug 16 09:33:40 kernel: [32521.806736] [<f891817d>] ? xfs_page_state_convert+0x5c0/0x61c [xfs] Aug 16 09:33:40 kernel: [32521.822859] [<c113705b>] ? __lookup_tag+0x8e/0xee Aug 16 09:33:40 kernel: [32521.838958] [<f891840d>] ? xfs_vm_writepage+0x91/0xc4 [xfs] Aug 16 09:33:40 kernel: [32521.855039] [<c108bbcc>] ? __writepage+0x8/0x22 Aug 16 09:33:40 kernel: [32521.871067] [<c108c17b>] ? write_cache_pages+0x1af/0x29f Aug 16 09:33:40 kernel: [32521.886616] [<c108bbc4>] ? __writepage+0x0/0x22 Aug 16 09:33:40 kernel: [32521.901593] [<c108c285>] ? generic_writepages+0x1a/0x21 Aug 16 09:33:40 kernel: [32521.916455] [<f8918338>] ? xfs_vm_writepages+0x0/0x38 [xfs] Aug 16 09:33:40 kernel: [32521.931484] [<c108c2a5>] ? do_writepages+0x19/0x25 Aug 16 09:33:40 kernel: [32521.946648] [<c10c80d9>] ? writeback_single_inode+0xc7/0x273 Aug 16 09:33:40 kernel: [32521.961675] [<c10c8c44>] ? writeback_inodes_wb+0x3dd/0x49c Aug 16 09:33:40 kernel: [32521.976831] [<c10c8e18>] ? wb_writeback+0x115/0x178 Aug 16 09:33:40 kernel: [32521.991778] [<c10c901f>] ? wb_do_writeback+0x121/0x131 Aug 16 09:33:40 kernel: [32522.006538] [<c103abaf>] ? process_timeout+0x0/0x5 Aug 16 09:33:40 kernel: [32522.021091] [<c10c9050>] ? bdi_writeback_task+0x21/0x89 Aug 16 09:33:40 kernel: [32522.035493] [<c10979e5>] ? bdi_start_fn+0x59/0xa4 Aug 16 09:33:40 kernel: [32522.049765] [<c109798c>] ? bdi_start_fn+0x0/0xa4 Aug 16 09:33:40 kernel: [32522.063792] [<c1043588>] ? kthread+0x61/0x66 Aug 16 09:33:40 kernel: [32522.077612] [<c1043527>] ? kthread+0x0/0x66 Aug 16 09:33:40 kernel: [32522.091260] [<c1003d47>] ? kernel_thread_helper+0x7/0x10 Aug 16 09:33:40 kernel: [32522.104966] INFO: task smartctl:13098 blocked for more than 120 seconds. Aug 16 09:33:40 kernel: [32522.118883] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. Aug 16 09:33:40 kernel: [32522.133012] smartctl D 00000020 0 13098 13097 0x00000000 Aug 16 09:33:40 kernel: [32522.147221] e50b9540 00000086 c11d28a8 00000020 00000770 c1418100 c1418100 c14136ac Aug 16 09:33:40 kernel: [32522.161720] e50b96fc c2808100 00000000 e53e8800 00000000 00000020 c3cec000 c13886c0 Aug 16 09:33:40 kernel: [32522.176217] f99dab68 e50b96fc 007a4f1e 00000001 c4082f24 c4082ed8 00000001 c3c3f0e0 Aug 16 09:33:40 kernel: [32522.190737] Call Trace: Aug 16 09:33:40 kernel: [32522.205038] [<c11d28a8>] ? __netdev_alloc_skb+0x14/0x2d Aug 16 09:33:40 kernel: [32522.219605] [<c126b799>] ? schedule_timeout+0x20/0xb0 Aug 16 09:33:40 kernel: [32522.234144] [<c112820d>] ? blk_peek_request+0x112/0x143 Aug 16 09:33:40 kernel: [32522.248649] [<f85873b6>] ? scsi_request_fn+0x3c1/0x47a [scsi_mod] Aug 16 09:33:40 kernel: [32522.263233] [<c103aba8>] ? del_timer+0x55/0x5c Aug 16 09:33:40 kernel: [32522.277773] [<c126b6a2>] ? wait_for_common+0xa4/0x100 Aug 16 09:33:40 kernel: [32522.292342] [<c102cd8d>] ? default_wake_function+0x0/0x8 Aug 16 09:33:40 kernel: [32522.306958] [<c112b3d1>] ? blk_execute_rq+0x8b/0xb2 Aug 16 09:33:40 kernel: [32522.321569] [<c112b2ac>] ? blk_end_sync_rq+0x0/0x23 Aug 16 09:33:40 kernel: [32522.336070] [<c112b58b>] ? blk_recount_segments+0x13/0x20 Aug 16 09:33:40 kernel: [32522.350583] [<c1127307>] ? blk_rq_bio_prep+0x44/0x74 Aug 16 09:33:40 kernel: [32522.365059] [<c112b0b2>] ? blk_rq_map_kern+0xc5/0xee Aug 16 09:33:40 kernel: [32522.379439] [<c112e2a5>] ? sg_scsi_ioctl+0x221/0x2aa Aug 16 09:33:40 kernel: [32522.393801] [<c112e672>] ? scsi_cmd_ioctl+0x344/0x39a Aug 16 09:33:40 kernel: [32522.408140] [<c1024c87>] ? update_curr+0x106/0x1b3 Aug 16 09:33:40 kernel: [32522.422566] [<c1024c87>] ? update_curr+0x106/0x1b3 Aug 16 09:33:40 kernel: [32522.436832] [<f87676aa>] ? sd_ioctl+0x90/0xb5 [sd_mod] Aug 16 09:33:40 kernel: [32522.451228] [<c112c35f>] ? __blkdev_driver_ioctl+0x53/0x63 Aug 16 09:33:40 kernel: [32522.465689] [<c112cbbf>] ? blkdev_ioctl+0x850/0x891 Aug 16 09:33:40 kernel: [32522.479982] [<c1020474>] ? __wake_up_common+0x34/0x59 Aug 16 09:33:40 kernel: [32522.494138] [<c10244cd>] ? complete+0x28/0x36 Aug 16 09:33:40 kernel: [32522.507986] [<c1086c64>] ? find_get_page+0x1f/0x81 Aug 16 09:33:40 kernel: [32522.521671] [<c10abed5>] ? add_partial+0xe/0x40 Aug 16 09:33:40 kernel: [32522.535285] [<c1086e68>] ? lock_page+0x8/0x1d Aug 16 09:33:40 kernel: [32522.548797] [<c1087432>] ? filemap_fault+0xb5/0x2e6 Aug 16 09:33:40 kernel: [32522.562141] [<c109941c>] ? __do_fault+0x381/0x3b1 Aug 16 09:33:40 kernel: [32522.575441] [<c10d0c30>] ? block_ioctl+0x27/0x2c Aug 16 09:33:40 kernel: [32522.588708] [<c10d0c09>] ? block_ioctl+0x0/0x2c Aug 16 09:33:40 kernel: [32522.601858] [<c10bcd78>] ? vfs_ioctl+0x1c/0x5f Aug 16 09:33:40 kernel: [32522.614917] [<c10bd30c>] ? do_vfs_ioctl+0x4aa/0x4e5 Aug 16 09:33:40 kernel: [32522.627961] [<c10350db>] ? __do_softirq+0x115/0x151 Aug 16 09:33:40 kernel: [32522.640901] [<c126e270>] ? do_page_fault+0x2f1/0x307 Aug 16 09:33:40 kernel: [32522.653803] [<c10bd388>] ? sys_ioctl+0x41/0x58 Aug 16 09:33:40 kernel: [32522.666674] [<c10030fb>] ? sysenter_do_call+0x12/0x28 Then again few messages reset high speed USB device using ehci_hcd and address 2. I have browsed and read similar error reports here and there and I tried: I have upgraded the kernel from v2.6.26-2 to 2.6.32-5, which has not solved the problem. They say, this might a cable problem. I have tried to replace the USB-to-miniUSB cable (that connects external drive with computer) with another one. No changes. Somebody suggests to try another USB port. I have only 4 external USB ports, tried another one with no success. They say to try uhci_hcd. I have unmounted the device, unloaded ehci_hcd and mounted again. The difference was that now in log I get reset full speed USB device using uhci_hcd and address 2 and similar kernel dumps after a while. They say to echo 128 > /sys/block/sdb/device/max_sectors. I tried it with ehci_hcd with no success (note: I have issued this command after the drive was mounted but before using it actively). I have lauched smartmond and checking periodically the output of smartctl: drive temperature is OK, number of bad sectors and uncorrectable errors is 0. Nothing suspicious is reported by S.M.A.R.T. except maybe the following: Aug 16 12:40:12 kernel: [43715.314566] program smartctl is using a deprecated SCSI ioctl, please convert it to SG_IO Aug 16 12:40:13 kernel: [43715.705622] program smartctl is using a deprecated SCSI ioctl, please convert it to SG_IO Of course, I have not tried all combinations of above. But unfortunately, I am run out of cardinal ideas. If anybody can advice something specific about the problem, you are very welcome.

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• RAIDZ vs RAID1+0

  - by Hiro2k

  Hi guys I just got 4 SSDs for my FreeNAS box. This server is only used to serve a single iSCSI extent to my Citrix XenServer pool and was wondering if I should setup them up in a RAIDZ or a RAID 1+0 configuration. This isn't used for anything in production, just for my test lab so I'm not sure which one is going to be better in this scenario. Will I see a major difference in speed or reliability? Currently the server has three 500GB Western Digital Blue drives and it's dog slow when I deploy a new version of our software on it, hence the upgrade.

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• What is the deal with hard drive technology moving to 4K sectors, vs. 512 bytes? Are 4K sector disk

  - by Chris W. Rea

  I've noticed that some Western Digital hard drives are now sporting 4K sectors, that is, the sectors are larger: 4096 bytes vs. the actual de facto standard of 512 bytes. So: What's the big deal with 4K sectors? Is it marketing hype, or a real advantage? Why should somebody building a new PC care, or not, about 4K sectors? Why is this transition taking place now? Why didn't it happen sooner? Are there things to look out for when buying a 4K sector hard drive? e.g. incompatibility? Anything else we should know about 4K sectors?

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• Dell e4300 Random Beeps

  - by Mikey.B

  I’ve noticed that my Dell e4300 Laptop will randomly beep every now and then. The symptoms are virtually identical to the issue described here: http://en.community.dell.com/support-forums/laptop/f/3518/t/19314488.aspx Any ideas why? I thought it might be related to hard drive activity so I downloaded the western digital disk utility and all tests check out fine. It’s not a big deal and it only beeps once every few days. I just want to make sure there isn’t a larger problem looming. =) -M

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• What is the data transfer speeds within the disk, to other devices?

  - by Kumar

  I use Debian 6 on a HP Elitbook 6930 with 2Gigs of RAM. I was copying two AVI files, 1.5 GB in total, and noticed that the data copying was done at the rate of 4MB/sec. When I copy same AVIs to my Western Digital Passport 25G USB plugin drive the data transfer speed is 11+MB/sec. This speed is different if I plugin the drive to different USB ports. Interestingly, at work I also downloaded a 16MB IE8 exe on my virtual xp, run inside Oracle Sun Virtual Box, and it was downloaded AND saved within a second. We have a high speed network at work. :-) Why and how this difference in data speeds is possible?

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• Self-powered USB hub and power supply adapter ampere capacity

  - by galacticninja

  I am looking for a power supply adapter for my USB Hub so it can support at least 2 bus-powered external hard drives. The hub's rating is 5 volts, 2 amperes. I would like to know if it would be OK to buy a power supply adapter rated at less than 2A. I've been looking for power supply adapters and the ones that do support 2A are more expensive (more expensive than the USB hub itself) compared to those that support less than 2A. Will power supply adapter that supports less than 2A (~1-1.5A) work fine to support two external hard drives? The external hard drives are both bus-powered Western Digital My Passport Essentials 250 GB. The OS is Windows XP SP3.

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• Windows 7 external 2.5 hard drive read write permissions format

  - by user76918

  Working with Windows 7 professional. While trying to format western digital 250GB sata laptop drive; receiving error not initialized. Went to elevated command line to diskpart to clean all; received error message write protected. Went to Disk Management & Virtual disk drive shows as disk 2 not initialized. No format options available greyed out. Went back to command line tried to see attributes disk is read only. How do I take owner ship to change the permissions & format.

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• Why are they putting "processors" on hard drives?

  - by Celeritas

  What does it mean when they have a processor on the hard drive, how does it work, and what benfit does it have? I don't understand - the CPU is the processor and the hard drive transfers it's contents to RAM. Do have additional processors, preprocess the data some how? Here's some examples Western Digital WD Black WD1002FAEX 1TB "Dual processor speed" NETGEAR ReadyNAS 312 2-Bay Diskless Network Attached Storage "Dual-core Intel 2.1GHz processor and 2GB on-board memory" and routers now have processors too, why's that nescecary? I guess it sort of makes sense - some logic needs to happen for the packets to be read in to know which ports to send them out on, but why did old routers not need them? Example or wireless router with processor: "Dual-core processor"

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• Question regarding an NAS server and remote users

  - by JB

  I have a client that requires a massive amount of storage space but: Doesn't want to spend very much money Needs remote users (across the country) to be able to pull data from it and store to it, as well. Can this be done with an NAS Server such as the Western Digital Sharespace Network Storage System? I do not believe the client wants to spend over $1400 and HP is offering 8TB for $1299. Also, if anyone has any other ideas besides using NAS, please let me know. Thanks in advance for any help.

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• 1Tb disk formatted on Linux won't mount on windows nor mac

  - by Pedro MC

  I have an external HD (western digital) with 1Tb. I use Linux but I wanted to reserve a cross platform partition on the disk. I decided to create two partitions and used the "disks" application to do it. I created one partition with the LUKS (version 1) encryption and the other one, cross platform, in NTFS filesystem. Things work fine on my OS but when I try to use the disk (the cross platform partition) on both windows and mac the device is not recognized. What could it be? Next, output of "sfdisk -l /dev/sdb": Disk /dev/sdb: 121600 cylinders, 255 heads, 63 sectors/track Units = cylinders of 8225280 bytes, blocks of 1024 bytes, counting from 0 Device Boot Start End #cyls #blocks Id System /dev/sdb1 0+ 36473- 36473- 292968750 83 Linux /dev/sdb2 36473+ 121600- 85128- 683789062+ 83 Linux /dev/sdb3 0 - 0 0 0 Empty /dev/sdb4 0 - 0 0 0 Empty

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• Computer won't recognize second WD internal HD

  - by music man

  I installed a Western Digital Caviar Green 1TB internal hard drive, and want to use it for back up. My BIOS recognizes the device, but it is not recognized in Disk Management. It also is not recognized in "my computer." When I right-click my C drivepropertieshardware, I see it listed. First the drive was plugged into SATA port 1 on my motherboard, then I tried it in port 3, where it remains. I've been working on this for hours. Any help would be appreciated. More info Hard drive model #:WD10EADS-65M2B1 Windows 7 Home Premium 64 bit Service Pack 1 Computer:HP Model p6404y, Processor:AMD phenom II x4 820 2.80GHZ 8 gigs RAM

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• Using QoS to prioritize IP addresses

  - by Tristan

  I have a Western Digital N900 router. I was hoping I'd be able to throttle users based on their MAC address with it, which isn't possible sadly. Seems simple in principle though, duh. The battle against bandwidth hogging roomates rages on. Could I just set the local IP range to their IP, and then set the Local port range to every single port in existence. Then prioritize their IP to lower than mine? Will this work? What are all the ports? And what's the difference between Local and Remote IPs or Ports? Name: Roomate, Priority: Low, Protocol: TCP or UDP ??, Local IP Range: .101 to .101, Local Port Range: 0 to infinity, Remote IP Range: ? to ?, Remote Port Range: ? to ?

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• Can i enlarge os c drive of my windows 8?

  - by Sorgatz

  Last year I got a new Western Digital WD Blue 500GB HDD to replace my old drive. The first thing I did was to install latest Windows 8. While installing Windows 8 I created 3 partitions, C drive for the OS and others for storage. The OS partition is 120GB (which at the time I thought would be plenty big) but I'm now realizing its too small! I wonder if it's possible to re-size HDD partition without reformatting and re-install my Windows 8. So that is my question, Can i enlarge os c drive of my windows 8 without having to re-format? I've used the Norton Partition Magic and Disk Management to make this happen but there doesn't seem to be any options to make it happen. Thanks for any help you guys can give regarding my question. I've worked hard to optimize my current install of Windows 8 and would hate to start all over again.

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• How to prevent hard drive from spinning down Windows 7?

  - by JL.

  I had a Western Digital External 1TB drive, which I was accessing via USB. I decided one day, that I would prefer to mount the HDD in my case, and access it via SATA interface. So I took it apart, and the actual mounting was a breeze. The only thing is, I think the device has some default power saving features, which means the device tends to stop spinning when idle for (x) amount of time. This creates delays when I am accessing the HDD. Is there anyway I can turn off these power saving features for this HDD?

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• White Screen of Death

  - by cust0s

  The other night I updated my iTunes to the latest version (through Software Update) when I came to turn on my computer I was greeted with the dreaded white screen of death. I use an early 2008 iMac 24". I've tried the basic things, unplugging/turning off accessories, trying to boot from the install disk, reseting pram, etc, etc. Still no luck and no change what-so-ever. All I've been able to ascertain that my keyboard still works (by ejecting). I should point out that I did recently replace my Hard drive with a Western Digital Black 500GB (though the computer is well out of warrenty) and I'm a little concerned that the problem could be the screen.

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• Windows 7 backup to 3TB Seagate external drive got 0x8078002A error [migrated]

  - by Zhang18

  I'm using the Windows 7 backup and restore utility to create a system image and personal file backup to an external Seagate GoFlex 3TB disk. I got the following error: One of the backup files could not be created. Details: The request could not be performed because of an I/O device error. Error code: 0x8078002A I searched all over the internet and found these two related discussions (discussion 1 and discussion 2). Note the 1st discussion is for a Western Digital drive, which seem to have a solution with the WD Quick Formatter tool. But I downloaded that software and it cannot detect my Seagate drive. The 2nd discussion is directly relevant but it does not offer a solution. I've spent days on this and am at a loss... Please help if you know what to do to make it work! Thank you!

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• Mac Grey/White Screen of Death

  - by cust0s

  The other night I updated my iTunes to the latest version (through Software Update) when I came to turn on my computer I was greeted with the dreaded white screen of death. I use an early 2008 iMac 24". I've tried the basic things, unplugging/turning off accessories, trying to boot from the install disk, reseting pram, etc, etc. Still no luck and no change what-so-ever. All I've been able to ascertain that my keyboard still works (by ejecting). I should point out that I did recently replace my Hard drive with a Western Digital Black 500GB (though the computer is well out of warrenty) and I'm a little concerned that the problem could be the screen.

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• Can i enlarge os c drive of my windows 8? [migrated]

  - by Sorgatz

  Last year I got a new Western Digital WD Blue 500GB HDD to replace my old drive. The first thing I did was to install latest Windows 8. While installing Windows 8 I created 3 partitions, C drive for the OS and others for storage. The OS partition is 120GB (which at the time I thought would be plenty big) but I'm now realizing its too small! I wonder if it's possible to re-size HDD partition without reformatting and re-install my Windows 8. So that is my question, Can i enlarge os c drive of my windows 8 without having to re-format? I've used the Norton Partition Magic and Disk Management to make this happen but there doesn't seem to be any options to make it happen. Thanks for any help you guys can give regarding my question. I've worked hard to optimize my current install of Windows 8 and would hate to start all over again.

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• My External USB drive stops after reading some data

  - by user191542

  I had the external USB 3.0 western Digital My Book essential 3TB drive. I had loto of data on it. Suddenlt when i start copying data from it then after reading 20GB or so data then i get error that system can't read from the location. I have to turn the uSB power off , disconnect it and then again connect it. so i have to trnasfer the data in small chunks like 20Gb , 30GB etc. I have n ow transferred all the data but i want to know that is hard disk gone or it can be fixed or its something windows fault not HD fault

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• HD movies stutter.

  - by Absolute0

  I just put together a new system build in the hopes that all of my daily tasks would run smoothly and without any hiccups. Unfortunately I am still seeing some sound and sometimes video stuttering when playing HD movies in VLC (no problems with xvid/divx files). My setup is as follows: Intel core i5 750 quad core 2.66mhz 4GB ram asus p55 motherboard radeon hd 5570 video card 650gb 7200rpm western digital sata HDD 23" Nec ea23wmi monitor Operating System: Windows 7 What might be the main bottleneck that needs upgrading to fix my delays? Seems like the hard drive might be the problem but anything faster than 7200rpm is beyond my budget for a decent hard drive. Could it be anything else?

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• 4K sectors: Why are hard drives moving to 4096 byte sectors, vs. 512 byte sectors? Are 4K sectors a

  - by Chris W. Rea

  I've noticed that some Western Digital hard drives are now sporting 4K sectors, that is, the sectors are larger: 4096 bytes vs. the actual de facto standard of 512 bytes. So: What's the big deal with 4K sectors? Is it marketing hype, or a real advantage? Why should somebody building a new PC care, or not, about 4K sectors? Why is this transition taking place now? Why didn't it happen sooner? Are there things to look out for when buying a 4K sector hard drive? e.g. incompatibility? Anything else we should know about 4K sectors?

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• Windows server's HDD Spin down daily/nightly - Does it makes sense?

  - by Riccardo

  A Windows Server 2003 R2 has the following hard disk configuration: - 3 internal hard disks attached to a 3Ware unit, configured in Raid 1 + spare unit - 3 external USB backup disks: 2 Verbatim 1TB (Samsung HD103SI) + 1 Western Digital 1TB (WD10EADS) The server runs 365 days per year, h24, however: - at daytime the server/user usage is limited to the internal hard disks - at nighttime there's no user usage, apart from scheduled maintenance tasks, basically the Server will be idle from 7PM to 8AM. apart from nighly backups (few hours). I was wondering if: (a) it makes any sense let Windows manage power savings, allowing disks to spin down accordingly, ** OR** let the disks stay awlays-on, to avoid permature wearing, due to continuous spin up/down (b) leave internal disks always on, and force external disks to power down while idle (this requires third party tools, such as Verbatim's Green button utility) Your thoughts?

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• Building a new cluster for mathematical calculations (Win/Lin)

  - by Muhammad Farhan

  I would like to build a new cluster to perform heavy mathematical calculations in Matlab and Abaqus. One of my friend told me that distributed computing is way faster than parallel computing, which is very true after reading a bit on the internet. However, I have never clustered before. Current workstation I own: Dell Precision T5400 2 x Intel Xeon 2.5 GHz 16 GB RAM (2GB x 8) 1 x Western Digital 1TB HDD 7200 rpm 1 x nVidia Quadro FX4600 768MB GPU 1 x 870W PSU OS: Windows 7 Ultimate 64-bit 2nd WS: I can buy another WS similar configuration to the one I own I am not bothered about OS, I am willing to cluster with either Windows or Linux. However, my software are compatible with windows 64-bit only. Please help me setup a cluster. Thank you.

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• How to fix White Screen of Death after updating iTunes?

  - by cust0s

  The other night I updated my iTunes to the latest version (through Software Update) when I came to turn on my computer I was greeted with the dreaded white screen of death. I use an early 2008 iMac 24". I've tried the basic things, unplugging/turning off accessories, trying to boot from the install disk, reseting pram, etc, etc. Still no luck and no change what-so-ever. All I've been able to ascertain that my keyboard still works (by ejecting). I should point out that I did recently replace my Hard drive with a Western Digital Black 500GB (though the computer is well out of warrenty) and I'm a little concerned that the problem could be the screen.

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• Why is my HDD not showing up?

  - by Mike

  I'm on Windows 7, got a new 2 TiB NON-external hard disk. When I plug it in it doesn't show up on the Disk Management list in the Computer Management window (that you get by right-clicking My Computer and selecting "Manage"). At first I thought it was broken, but I could see it using a friend's computer. I've run a full disk scan using the official tool from Western Digital, no problems. I've formatted it and partitioned it at another friends place, I've even encrypted the disk fully without any problems, then mounted it and placed a text file on it with the word "hello" inside and saved the file. When I boot my own computer the disk shows up in BIOS. So the disk is not broken. I've tried changing what SATA slot on the motherboard I stick it in. Makes no difference. After all this: Why won't my Windows 7 discover the disk???

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