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• Oracle Launches New Oracle Database 12c Administrator Certifications

  - by Brandye Barrington

  Today Oracle University announces the release of new Oracle Database 12c Administrator certifications. The new Oracle Database 12c certifications emphasize the foundational and advanced skills needed by Database Administrators and will prepare DBAs to leverage powerful new management and consolidation capabilities, resulting in an even more valuable credential for customers and partners. ORACLE CERTIFIED ASSOCIATE (OCA)  The Oracle Certified Associate (OCA) for Oracle Database 12c objectives measure IT professionals' mastery of day-to-day administration skills and their ability to manage the challenges they're likely to encounter on the job. This credential focuses on SQL skills, operational administration of the Oracle Database including performance and space management, and installing, patching and upgrading the Oracle Database. Earning the OCA credential requires successful completion of two exams: 1Z0-061 - Oracle Database 12c: SQL Fundamentals and 1Z0-062 - Oracle Database 12c: Installation and Administration. The OCA certification track also allows for several alternate exams which can be substituted for 1Z0-061. ORACLE CERTIFIED PROFESSIONAL (OCP) Building on the competencies in the Oracle Database 12c OCA certification, the Oracle Certified Professional (OCP) for Oracle Database 12c certification includes advanced knowledge and skills required of top-performing database administrators. The OCP credential focuses on developing and implementing backup and recovery strategies, designing consolidation strategies to exploit multitenant container and pluggable databases, and thorough understanding how CDB/PDBs fit into the DBaaS cloud-computing model. Today, Oracle is releasing 1Z0-060 - Upgrade to Oracle Database 12c, which allows Oracle Certified Professionals with credentials in Oracle 9i, Oracle Database 10g or Oracle Database 11g to upgrade to Oracle Database 12c with a single exam. The upgrade exam focuses on designing consolidation strategies to exploit multitenant container and pluggable databases, implementing Oracle 12c feature-rich ILM support, optimizing SQL execution using dynamic swapping of sub plans, implementing real-time data redaction within databases, as well as exploiting many additional performance, backup and recovery, security and partitioning enhancements. The exam also includes a thorough review of core DBA skills. Visit the OCP certification track for more details on the new upgrade exam as well as alternate certification paths. ORACLE CERTIFIED MASTER (OCM) The Oracle Certified Master (OCM) for Oracle Database 12c - a very challenging and elite top-level certification - certifies the most highly skilled and experienced database experts. Further information on the 12c OCM level will be announced as exam development concludes. To date, there have been more than 1.6 million Oracle certifications granted worldwide. Explore these certification tracks, exam requirements and objectives, and start toward earning your exciting new Oracle Database 12c certification credentials from Oracle.

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• SOA Management in 3 minutes - Video explainer

  - by J Swaroop

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today’s CIOs and IT executives face challenges that take valuable time away from more strategic business objectives. They have to keep their systems running 24/7, manage increasingly complex applications, and more as part of their SOA environment. Watch this quick 3 minute video explainer to Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} learn how Oracle EM Management Pack Plus for SOA is engineered to deliver value right out of the box with a fully centralized management console - with a rich set of service and system level dashboards, administrators can view service levels for key business processes and SOA infrastructure components from a central location. Watch the 3 minute video explainer

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• Problem booting Windows after failed installation Ubuntu 12.04 alongside Windows 7

  - by Tassos

  I tried to install in my laptop Ubuntu 12.04 so that I can dual-boot with Windows 7. I made some mistakes during this process and I didn't manage to install Ubuntu. But my real problem now is that I'm afraid that I also destroyed the installation of Windows 7. Your help would be precious for me. Here are the details of what I did: 1) I followed these instructions to dual boot Ubuntu 12.04 and Windows 7: http://www.linuxbsdos.com/2012/05/17/how-to-dual-boot-ubuntu-12-04-and-windows-7/ The only difference from what is described above, is that in my case the device names where: /dev/mapper/isw_fdjdhbadc_Volume0* instead of: /dev/sda* Note that I had created a bootable USB stick to do that. 2) The installation proceeded normally, but in the end I got a fatal error because the grub-install failed. 3) Then, after googling this problem, I runned ubuntu from the USB stick and run this command: sudo grub-install --root-directory=/home/ubuntu/temp /dev/mapper/isw_fdjdhbadc_Volume0p5 (/isw_fdjdhbadc_Volume0p5 was the partition that I had made for /boot) but this command also failed. 4) Then, I did something stupid (I think): I run the above command as: sudo grub-install --root-directory=/home/ubuntu/temp /dev/mapper/isw_fdjdhbadc_Volume0 namely I tried to install grub in the device isw_fdjdhbadc_Volume0 instead of the boot partition isw_fdjdhbadc_Volume0p5 The above command did not fail and was executed ok. 5) After that, I tried to boot my laptop, but it seemed that I had no operation system. Not even windows were detected. 6) I thought that I should uninstall grub from isw_fdjdhbadc_Volume0. So following some online instructions that I found, I booted again Ubuntu from the USB stick and run the following command (this was stupid since the instructions were for a totally different case than mine): sudo dd if=/dev/zero of=/dev/mapper/isw_fdjdhbadc_Volume0 bs=446 count=1 Afte that, I was still unable to boot Windows. I realize that I deleted something that I shouldn't, but I'm hope that this is not crucial and I can recover somehow. When I boot Ubuntu from the USB, I can see that the partition with Windows is still there, with all the directories, Windows files, my data etc. So, my question is: Is there a way to undo the mistakes that I desribed above and recover Windows 7? This is my major question. After solving that, I'd also like to know what I did wrong with the installation of Ubuntu. Thanks in advance for you valuable help!

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• PASS 13 Dispatches: moving to the cloud

  - by Tony Davis

  PASS Summit 13, Day 1 keynote by Quentin Clarke and we're hearing about “redefiniing mission critical in the cloud”. With a move to the Windows Azure cloud comes the promise of capacity on demand, automatic HA, backups, patching and so on, as well as passing responsibility to MS for managing hardware, upgrades and so on. However, for many databases and applications the best route to the cloud is not necessarily obvious. For most, the path of least resistance is IaaS – SQL Server in a Azure VM. It removes the hardware burden but you still have to manage your databases and implementing HA for SQL Server is your responsibility. Also, scaling up comes at quite a cost – the biggest VM (8 CPU cores, 56 GB RAM, 16 1TB drives with 500 IOPS each) weighs in at over over $4500 per month. With PaaS, in the form of Windows SQL Database, you get a “3-copies replica set” so HA comes out-of the box, and removes the majority of the administration burden, but you are moving your database into a very different environment. For a start, it's a shared environment, with other customers using the same compute nodes in the cluster, and potentially even sharing the same database (multi-tenancy). Unless you pay for SQL DB Premium edition, the resources available for your workload will depends on how nicely others “play” in the shared environment. You'll potentially need to do a lot of tuning, and application rewriting to avoid throttling issues, optimising application-database communication to deal with increased latency between the two, and so on. You'll need aggressive application caching. You'll also need retry logic and to deal with (expected) node failure and the need to reconnect. In Tuesday's PASS Summit pre-con from the SQLCAT team, they spent a lot of time covering some of the telemetric techniques (collect into Azure storage the necessary monitoring data) to perform capacity planning, work out the hotspots and bottlenecks in your cloud applications. Tools like WAD (Windows Azure Diagnostics), performance counters SQL Database DMVs, and others, will be essential. Of course, to truly exploit the vast horizontal scaling that is available from the existence of thousands of compute nodes, you'll also need to need to consider how to “shard” your data so Azure can move it between nodes at will. Finding the right path to the Cloud isn't easy, but it's coming. I spoke to people one year ago who saw no real benefit in trying to move their infrastructure and databases to the cloud, but now at their company, it's the conversation that won't go away. Tony.  

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• Installing Forms and Reports on a development system

  - by Duncan Mills

  By popular demand I've resurrected / updated one of the old blog postings from Jan Carlin's Blog on GroundSide here. A recent (lengthy) post on the Forms forums chronicles the problems some of you have had installing F&R on a development machine. See the link in the headline of this post for the main one. When installing, here are some points to bear in mind: Download and install Weblogic Server first. http://www.oracle.com/technology/software/products/middleware/index.htmlFind the Forms and Reports (and Disco and Portal) zip files here. Download them to the desktop (or some other temporary directory of your choosing). Unzip both of the two zip files into the same new directory (maybe called 'stage') and check that you have 4 directories in the stage dir when you are finished unzipping: 'Disk1', 'Disk2', 'Disk3' and 'Disk4'. These folders are specified in the zip file structure and must be preserved for the setup executable to work. If you use WinZip and have a right click menu option that say "Extract to here", use that by right click-dragging the zip file onto the newly created directory. Don't use the "Extract to folder %HOME%\Desktop\ofm_pfrd...disk_1of2" option. That will get you into the trouble that was reported early in this thread. Free up as much memory as you can. Stop services and background processes and virus scanners and databases (you don't need a DB to install Forms) and other things lurking about on your machine. You can restart them when the install is done. Around 1.5 GB free real memory should do it. If it doesn't, free up more if you can. Don't change the swap space unless you know what you are doing. Let Windows handle it. A 1 GB machine will likely not be enough. You will likely need at least 2GB of RAM.Start the install with setup.exe from the 'Disk1' directoryChoose the Install and Configure option unless you have a good reason not to.Choose a unique instance name even if you deinstalled and removed the last install. I suggest using 'asinst_20090722_1' (today's date in ISO format with a running incremented number at the end if you install more than two times on a particular day).Unselect Portal and Discoverer and select the Builders you want.Unselect WebCacheUnselect OHS.Unselect the single sign-on option Check for any failures and choose the retry option if any occur. If that doesn't fix the problem, call Oracle Customer Support .

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• A brief introduction to BRM and architecture

  - by Yani Miguel

  Oracle Communications Billing and Revenue Management (Oracle BRM) is the telcos industry´s leading solution intended for communications service providers. This post encourages to know BRM starting with the basics. History Portal was a billing and revenue managament solution to communications industry created by Portal Software. In 2006 Oracle acquired Portal Software and the solution was renamed BRM. Today Oracle BRM is the first end-to-end packaged enterprise software suite for the communications industry, however BRM is just one more product in the catalog of OSS solutions that Oracle offers. BRM can bill and manage all communications services including wireline, wireless, broadband, cable, voice over IP, IPTV, music, and video. BRM Architecture BRM´s architecture consists of 4 layers or tiers. Through these layers are the data, bussines logic and interfaces to connect graphical client tools.Application tier This layer provides GUI client tools enabling communication to other layers through open APIs. Some BRM client applications are: Customer Center Pricing Center Universal Event Loader Web Server BRM Billing Application Collections Center Permissioning Center Furthermore, this layer is where are provided real-time external events. Bussines Process Tier Although all layers are equally important, I think it deserves more atention because in this tier BRM functionality is implemented. All functions that give life to BRM are in this layer coded in C language called Opcodes (System Processes in the image). Any changes or additional functionality should be made here, so when we try to customize the product, we will most of the time programming in this layer (Business Policies in the image).Bussines Process Tier Features: Implements Portal system functionalityValidates data from the application tierModifies Portal behavior through business policies. Business policies can by customized.Triggers external systems using event notification. Object Tier This layer is responsible for transfer the BRM requests into database language and translate BRM requests into external system requests. Without it, the business logic (data from Bussines Process Tier) could not be understood by the relational database. Data tier Data tier is responsable for the storage of BRM database and other external systems databases. External systems include credit card, tax, and directory servers. Finally, It's important to note that BRM is designed to easily integrate with the following solutions:AIA 2.4 Siebel CRM E-Business Suite - G/L onlyCommunications Services Gatekeeper Oracle BI Publisher. Personally, I think that BRM could improve migrating client-server architecture to a fully web platform that works with Oracle Middleware like any product of the Fusion Middleware family. Hopefully there are already initiatives in this area.

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• top tweets SOA Partner Community – June 2013

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Oracle SOA Learn how Business Rules are used in Oracle SOA Suite. New free self-study course - Oracle Univ. #soa #oraclesoa http://pub.vitrue.com/ll9B OPITZ CONSULTING ?Wie #BPM und #SOA zusammengehören? Watch 100-Seconds-Video-Lesson by @Rolfbaer - http://ow.ly/luSjK @soacommunity Andrejus Baranovskis ?Customized BPM 11g PS6 Workspace Application http://fb.me/2ukaSBXKs Mark Nelson ?Case Management Samples Released http://wp.me/pgVeO-Lv Mark Nelson Instance Patching Demo for BPM 11.1.1.7 http://wp.me/pgVeO-Lx Simone Geib Antony Reynolds: Target Verification #oraclesoa https://blogs.oracle.com/reynolds/ OPITZ CONSULTING ?"It's all about Integration - Developing with Oracle #Cloud Services" @t_winterberg files: http://ow.ly/ljtEY #cloudworld @soacommunity Arun Pareek ?Functional Testing Business Processes In Oracle BPM Suite 11g http://wp.me/pkPu1-pc via @arrunpareek SOA Proactive Want to get started with Human Workflow? Check out the introductory video on OTN, http://pub.vitrue.com/enIL C2B2 Consulting Free tech workshop,London 6th of Jun Diagnosing Performance & Scalability Problems in Oracle SOASuite http://www.c2b2.co.uk/oracle_fusion_middleware_performance_seminar … @soacommunity Oracle BPM Must have technologies for delivering effective #CX : #BPM #Social #Mobile > #OracleBPM Whitepaper http://pub.vitrue.com/6pF6 OracleBlogs ?Introduction to Web Forms -Basic Tutorial http://ow.ly/2wQLTE OTNArchBeat ?Complete State of SOA podcast now available w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/PZFw Ronald Luttikhuizen VENNSTER Blog | Article published - Fault Handling and Prevention - Part 2 | http://blog.vennster.nl/2013/05/article-published-fault-handling-and.html … Mark Nelson ?Getting to know Maven http://wp.me/pgVeO-Lk gschmutz ?Cool! Our 2nd article has just been published: "Fault Handling and Prevention for Services in Oracle Service Bus" http://pub.vitrue.com/jMOy David Shaffer Interesting SOA Development and Delivery post on A-Team Redstack site - http://bit.ly/18oqrAI . Would be great to get others to contribute! Mark Nelson BPM PS6 video showing process lifecycle in more detail (30min) http://wp.me/pgVeO-Ko SOA Proactive ?Webcast: 'Introduction and Troubleshooting of the SOA 11g Database Adapter', May 9th. Register now at http://pub.vitrue.com/8In7 Mark Nelson ?SOA Development and Delivery http://wp.me/pgVeO-Kd Oracle BPM Manoj Das, VP Product Mangement talks about new #OracleBPM release #BPM #processmanagement http://pub.vitrue.com/FV3R OTNArchBeat Podcast: The State of SOA w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/OK2M gschmutz New article series on Industrial SOA started on OTN and Service Technology Magazine: http://guidoschmutz.wordpress.com/2013/04/22/first-two-chapters-of-industrial-soa-articles-series-have-been-published-both-on-otn-and-service-technology-magazine/ … #industrialSOA Danilo Schmiedel ?Article series #industrialSOA published on OTN and Service Technology Magazine http://inside-bpm-and-soa.blogspot.de/2013/04/industrial-soa_22.html … @soacommunity @OC_WIRE SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: twitter,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Automated build platform for .NET portfolio - best choice?

  - by jkohlhepp

  I am involved with maintaining a fairly large portfolio of .NET applications. Also in the portfolio are legacy applications built on top of other platforms - native C++, ECLIPS Forms, etc. I have a complex build framework on top of NAnt right now that manages the builds for all of these applications. The build framework uses NAnt to do a number of different things: Pull code out of Subversion, as well as create tags in Subversion Build the code, using MSBuild for .NET or other compilers for other platforms Peek inside AssemblyInfo files to increment version numbers Do deletes of certain files that shouldn't be included in builds / releases Releases code to deployment folders Zips code up for backup purposes Deploy Windows services; start and stop them Etc. Most of those things can be done with just NAnt by itself, but we did build a couple of extension tasks for NAnt to do some things that were specific to our environment. Also, most of those processes above are genericized and reused across a lot of our different application build scripts, so that we don't repeat logic. So it is not simple NAnt code, and not simple build scripts. There are dozens of NAnt files that come together to execute a build. Lately I've been dissatisfied with NAnt for a couple reasons: (1) it's syntax is just awful - programming languages on top of XML are really horrific to maintain, (2) the project seems to have died on the vine; there haven't been a ton of updates lately and it seems like no one is really at the helm. Trying to get it working with .NET 4 has cause some pain points due to this lack of activity. So, with all of that background out of the way, here's my question. Given some of the things that I want to accomplish based on that list above, and given that I am primarily in a .NET shop, but I also need to build non-.NET projects, is there an alternative to NAnt that I should consider switching to? Things on my radar include Powershell (with or without psake), MSBuild by itself, and rake. These all have pros and cons. For example, is MSBuild powerful enough? I remember using it years ago and it didn't seem to have as much power as NAnt. Do I really want to have my team learn Ruby just to do builds using rake? Is psake really mature enough of a project to pin my portfolio to? Is Powershell "too close to the metal" and I'll end up having to write my own build library akin to psake to use it on its own? Are there other tools that I should consider? If you were involved with maintaining a .NET portfolio of significant complexity, what build tool would you be looking at? What does your team currently use?

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• Silverlight Cream for December 31, 2010 -- #1019

  - by Dave Campbell

  In this Issue: Michael Washington, Thomas Martinsen, Mike Ormond, William E. Burrows(-2-), Vangos Pterneas, Jesse Liberty, Diptimaya Patra, and Jeff Blankenburg(-2-). Above the Fold: Silverlight: "Drag from Multiple Source In Silverlight 4" Diptimaya Patra WP7: "What I Learned In WP7 – Issue 12" Jeff Blankenburg Shoutouts: Paul Thurrott posted a great phone comparison chart: Great Windows Phone comparison chart Kunal Chowdhury announced his new Silverlight Site: Welcome to Silverlight-Zone - Site is Live Now ... Good Luck, Kunal! From SilverlightCream.com: MyStudioServer goes Open Source Michael Washington decided to put his "MyStudioServer" on CodePlex... I saw this last spring and it's pretty darn cool... check out the post and examples. UriMapping for WP7 Thomas Martinsen discusses UriMapping in WP7, details the steps you need to follow and has sample code to demonstrate. More Monitoring Web Requests on Windows Phone Mike Ormond revisits a post about monitoring WP7 web requests, and shows how to get the data via Fiddler. New Tutorial – Windows Phone 7 (Getting Started) William E. Burrows has 2 parts of a video tutorial series on WP7 development up. This first gets things rolling, explains what is going on, and gets far enough to display golf courses stored in the database. WP7 Tutorial – Part 2: Managing Courses William E. Burrows's 2nd video tutorial is on building out the app to provide features to manage the gold courses for this gold handicap application. Face detection in Windows Phone 7 Vangos Pterneas has a post up about a WP7 app he did using René Schulte's Facelight to do facial recognition. Source available and also on CodePlex. Windows Phone From Scratch – Navigation II Jesse Liberty has up his latest WP7 from Scratch and is the 2nd post in the Navigation series, which is combining the previous navigation with the animation from the one before to produce a better navigation experience. Drag from Multiple Source In Silverlight 4 Diptimaya Patra has a post up at dotnetslackers on dragging into a drop area from multiple sources of different data templates and contexts. What I Learned In WP7 – Issue 12 Jeff Blankenburg's number 12 is up and he's got all the RGB colors on WP7 charted out, name, HEX, RGB, and visual... looks like a good one to bookmark What I Learned In WP7 – Issue 13 Jeff Blankenburg's number 13 is the chart I have listed in the Shoutout above... a complete phone comparison chart. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Culture Shmulture?

  - by steve.diamond

  I've been thinking about "Customer Experience Management" lately. Here at Oracle, we arguably have the most complete suite of applications for managing the customer experience across and in the context of multiple channels -- from marketing to loyalty to contact center to self-service to analytics offerings, and more. And stay tuned, because in coming months let's just say we'll have even more to talk about on this front. But that said............ Last weekend my wife and I stayed at one of the premiere hotel chains on the planet. I won't name them, but we all know the short list. It could have been the St. Regis or the Ritz Carlton or Four Seasons or Hyatt Park or....This stay, at this particular hotel, was simply outstanding. Within a chain known for providing "above and beyond" levels of service, this particular hotel, under this particular manager, exceeded expectations on so many fronts. For example, at the Spa we mentioned to the two attendants that my wife is seven months pregnant and that we had previously had a lot of trouble conceiving. We then went to our room. Ten minutes later we heard a knock at the door and received a plate of chocolate covered strawberries with a heartfelt note and an inspiring quote, signed by the two spa attendees. The following day we arranged to have a bellhop drive us to the beach. Although they had a pre-arranged beach shuttle service with time limits, etc., he greeted us by saying, "I'm yours for the day until 4 p.m. Whatever you want to do is fine by me, as long as it's legal!" The morning that we left we arranged to have a taxi drive us to the airport--a nearly 40 mile drive. What showed up was a private coach complete with navy blue suited driver dude. And we were charged the taxi fare price. And there were many other awesome exchanges I won't mention here, although I did email the GM of this hotel two nights ago and expressed our effusive praise and gratitude. I'd submit that this hotel chain would have a definitive advantage using even more Oracle software to manage and optimize its customer interactions (yes, they are a customer). But WITHOUT the culture--that management team--and that instillation of aligned values across all employees of exemplifying 'the golden rule,' I wonder how much technology really matters in providing a distinctively positive and memorable customer experience. Lest you think I'm alone in these pontifications, have you read Paul Greenberg's blog lately? Have you seen one of his most recent posts? Now this SPECIFIC post is NOT about customer service per se. But it is about people. So yes, please think long and hard about the technology you seek to deploy. But never forget who will be interacting with your systems, and your customers.

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• BigData and Customer Experience: Happy Together

  - by Isabel F. Peñuelas

  The two big buzzes of the year may lay closer than it appears. Both concepts intersect at various points: BigData and Return of Investment of Marketing Campaigns On a recent post Big Data Is The Future Of Marketing Jeff Dachis explains very clearly how “Big data analytics finally allows marketers to identify, measure, and manage what is positively impacting their Brand”. Regression analysis applied to big data volumes coming from social media will substitute the failed attempts to justify marketing investments on social media in terms of followers and likes, he continues, “the measurement models applied by marketers on TV Campaigns don´t work on social”, we need to study the data with fresh eyes and maybe then we will start understanding and measuring brand engagemet. Social CRM and BigData The real value of Social CRM start by analyzing mass of big data from social media in order of applying social intelligence techniques that allow us to classify new customer niches and communities and define appropriated strategies to contact potential customers. Gartner Says that the Market for Social CRM is on pace to surpass $1 Billion in Revenue by Year-End 2012 but in words of Zach Hofer-Shall, Analyst at Forrester Research “Social customer relationship management is hard” (The Social CRM Arms Race Heats ). To succeed brands need three things: Investing in new social tools, investing in consultancy and investing in infrastructure for massive data storage and analysis. Neither CeX or BigData are easy and cheap wins. But what are the customer benefits of such investments? Big Data and Brand Engagement Time is the most valuable asset of todays consumers: tired of information overload, exhausted by the terabytes of offering, anxious because of not having the same fast multichannel experience with their services’ marketers or preferred goods providers than the one they found on their social media. Yes, I know you have read this before- me too. But is real. The motto of the Customer Experience philosophy of providing a consistent experience through multiple touchpoints that makes the relationship customer/brand easier and valuable finds it basis on understanding customer/s preferences and context for which BigData analysis is another imperative. In summary, I believe that using BigData Analysis in combination with appropriated CeX strategies and technologies is a promising direction for achieving: efficiency and marketing cost-savings; growing the customer base; and increasing customer conversion and retention. In a world: The Direction of Future Marketing.

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• Poll Results: Foreign Key Constraints

  - by Darren Gosbell

  A few weeks ago I did the following post asking people – if they used foreign key constraints in their star schemas. The poll is still open if you are interested in adding to it, but here is what the chart looks like as of today. (at the bottom of the poll itself there is a link to the live results, unfortunately I cannot link the live results in here as the blogging platform blocks the required javascript)   Interestingly the results are fairly even. Of the 78 respondents, fractionally over half at least aim to start with referential integrity in their star schemas. I did not want to influence the results by sharing my opinion, but my personal preference is to always aim to have foreign key constraints. But at the same time, I am pragmatic about it, I do have projects where for various reasons some constraints are not defined. And I also have other designs that I have inherited, where it would just be too much work to go back and add foreign key constraints. If you are going to implement foreign keys in your star schema, they really need to be there at the start. In fact this poll was was the result of a feature request for BIDSHelper asking for a feature to check for null/missing foreign keys and I am entirely convinced that BIDS is the wrong place for this sort of functionality. BIDS is a design tool, your data needs to be constantly checked for consistency. It's not that I think that it's impossible to get a design working without foreign key constraints, but I like the idea of failing as soon as possible if there is an error and enforcing foreign key constraints lets me "fail early" if there are constancy issues with my data. By far the biggest concern with foreign keys is performance and I suppose I'm curious as to how often people actually measure and quantify this. I worked on a project a number of years ago that had very large data volumes and we did find that foreign key constraints did have a measurable impact, but what we did was to disable the constraints before loading the data, then enabled and checked them afterwards. This saved as time (although not as much as not having constraints at all), but still let us know early in the process if there were any consistency issues. For the people that do not have consistent data, if you have ETL processes that you control that are building your star schema which you also control, then to be blunt you only have yourself to blame. It is the job of the ETL process to make the data consistent. There are techniques for handling situations like missing data as well as  early and late arriving data. Ralph Kimball's book – The Data Warehouse Toolkit goes through some design patterns for handling data consistency. Having foreign key relationships can also help the relational engine to optimize queries as noted in this recent blog post by Boyan Penev

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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• Documentation in Oracle Retail Merchandising System (RMS) and Oracle Retail Fiscal Management System (ORFM), Release 13.2.4

  - by Oracle Retail Documentation Team

  The Patch Release 13.2.4 of the Oracle Retail Merchandising System (RMS) and its module, Oracle Retail Fiscal Management (ORFM)  is now available from My Oracle Support. End User Documentation Enhancements The following summarize the highlights of changes made to the documentation in conjunction with the new Brazil-related functionality: Foundation chapter in the Oracle Retail Merchandising System (RMS)/Sales Audit (ReSA) Brazil Localization User GuideThis chapter was updated with a non-base Localization Flexible Attribution Solution (LFAS) section that addresses the addition of several new custom attributes to Items and Suppliers through non-base LFAS for Brazil; it also addresses the extension of the Retail Tax Integration Layer (RTIL) through the Oracle Retail Merchandising System (RMS), and Oracle Retail Fiscal Management System (ORFM).  ORFM User GuideThe Purchase Order chapter was updated to include schedule related updates for a Nota Fiscal. The Fiscal Documents chapter was updated to include information on creating a new NF and searching for details using Vendor Product Number. Oracle Retail Fiscal Management/RMS Brazil Localization Implementation GuideThe Implementation Checklist chapter was updated with a note on multi-currency functionality. The Batch Processes chapter was updated with information on the NF EDI batch. The following summarize the highlights of changes made to the documentation in conjunction with the new technical certifications (see the RMS 13.2.4 Release Notes for more information): Installation Guides for RMS and for ORFM/RMS BrazilThese installation guides were updated extensively to account for the multiple technical certification enhancements in 13.2.4. White Paper: How to Upgrade from WebLogic11g 10.3.3 to WebLogic11g 10.3.4  (Doc ID: 1432575.1)See the previous blog entry regarding this new White Paper. New Documents on My Oracle Support for Brazil Localization Overview and Interfaces Tax Vendor Integration (Doc ID: 1424048.1)Oracle chooses to integrate with a third party tax expert to delivery the Brazilian solution. Oracle has built the Retail Tax Integration layer (RTIL) as the key integration component to support the integration of Oracle suite of products with external tax vendors. This paper addresses the RTIL integration interfaces with TaxWeb, providing guidance on the typical integration interfaces and operations that must be supported by other tax solutions in the Brazilian market. Oracle Retail Fiscal Management/RMS Brazil Localization: Localization Flexible Attribute Solution (LFAS) (Doc ID: 1418509.1)The white paper covers the definition of custom attributes in Localization Flexible Attribute Solution (LFAS) and enables retailers to perform data conversion changes. Retailers can add several new custom attributes to Items and Suppliers through non-base LFAS for Brazil and extend Retail Tax Integration Layer (RTIL) through the Oracle Retail Merchandising System (RMS), and Oracle Retail Fiscal Management System (RFM). Documents Published in RMS and ORFM Release 13.2.4 Oracle Retail Merchandising System Release Notes Oracle Retail Merchandising System Installation Guide Oracle Retail Merchandising System User Guide and Online Help Oracle Retail Sales Audit (ReSA) User Guide and Online Help Oracle Retail Merchandising System Operations Guide Oracle Retail Merchandising System Data Model Oracle Retail Merchandising Batch Schedule Oracle Retail Merchandising Implementation Guide Oracle Retail POS Suite 13.4.1 / Merchandising Operations Management13.2.4 Implementation Guide Oracle Retail Fiscal Management Data Model Oracle Retail Fiscal Management/RMS Brazil Localization Installation Guide Oracle Retail Fiscal Management/RMS Brazil Localization Implementation Guide Oracle Retail Fiscal Management User Guide and Online Help

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• Dependency Injection/IoC container practices when writing frameworks

  - by Dave Hillier

  I've used various IoC containers (Castle.Windsor, Autofac, MEF, etc) for .Net in a number of projects. I have found they tend to encourage a number of bad practices. Are there any established practices for IoC container use, particularly when providing a platform/framework? My aim as a framework writer is to make code as simple and as easy to use as possible. I'd rather write one line of code to construct an object than ten or even just two. For example, a couple of code smells that I've noticed and don't have good suggestions to: Large number of parameters (5) for constructors. Creating services tends to be complex; all of the dependencies are injected via the constructor - despite the fact that the components are rarely optional (except for maybe in testing). Lack of private and internal classes; this one may be a specific limitation of using C# and Silverlight, but I'm interested in how it is solved. It's difficult to tell what a frameworks interface is if all the classes are public; it allows me access to private parts that I probably shouldnt touch. Coupling the object lifecycle to the IoC container. It is often difficult to manually construct the dependencies required to create objects. Object lifecycle is too often managed by the IoC framework. I've seen projects where most classes are registered as Singletons. You get a lack of explicit control and are also forced to manage the internals (it relates to the above point, all classes are public and you have to inject them). For example, .Net framework has many static methods. such as, DateTime.UtcNow. Many times I have seen this wrapped and injected as a construction parameter. Depending on concrete implementation makes my code hard to test. Injecting a dependency makes my code hard to use - particularly if the class has many parameters. How do I provide both a testable interface, as well as one that is easy to use? What are the best practices?

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• First Ever MySQL on Windows Online Forum - March 16, 2011

  - by monica.kumar

  72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} Now you might be thinking…what’s an Online Forum? Well, think of it as a virtual conference, where you can attend a series of presentations about a given topic, from the comfort of your own office/home. On Wednesday March 16th, from 9.00 am PT to 12.00, we will be running the first ever MySQL Online Forum, dedicated to MySQL on Windows. Register now to learn how you can reduce your database TCO on Windows by up to 90% while increasing manageability & flexibility!   Oracle’s MySQL Vice President of Engineering Tomas Ulin will kick off a comprehensive agenda of presentations enabling you to better understand:   How you can save up to 90% by using MySQL on WindowsWhy the world’s most popular open source database is extremely popular on Windows, both for enterprise users and for embedding by ISVs How MySQL is a great fit for the Windows environment, and what are the upcoming milestones to make MySQL even better on the Microsoft platform What are the visual tools at your disposal to effectively develop, deploy and manage MySQL applications on Windows How you can deliver highly available business critical Windows based MySQL applications Why Security Solutions Provider SonicWall selected MySQL over Microsoft SQL Server, and how they successfully deliver MySQL based solutions Plus, as we’ll have Live Chat On during the entire forum, you’ll be able to ask questions at any time to MySQL experts online. Register Now!   Whether you’re an ISV or an enterprise user, either already running MySQL on Windows or simply considering it, join us and learn how you can get performance, lower TCO and increased manageability & flexibility with MySQL on Windows!

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• E-Business Suite Sessions at Sangam 2013 in Hyderabad

  - by Sara Woodhull

  The Sangam 2013 conference, sponsored jointly by the All-India Oracle Users' Group (AIOUG) and India Oracle Applucations Users Group (IOAUG), will be in Hyderabad, India on November 8-9, 2013.  This year, the E-Business Suite Applications Technology Group (ATG) will offer two speaker sessions and a walk-in usability test of upcoming EBS user interface features.  It's only about two weeks away, so make your plans to attend if you are in India. Sessions Oracle E-Business Suite Technology: Latest Features and Roadmap Veshaal Singh, Senior Director, ATG Development Friday, Nov. 9, 11:00-12:00 This Oracle development session provides an overview of Oracle's product strategy for Oracle E-Business Suite technology, the capabilities and associated business benefits of recent releases, and a review of capabilities on the product roadmap. This is the cornerstone session for Oracle E-Business Suite technology. Come hear about the latest new usability enhancements of the user interface; systems administration and configuration management tools; security-related updates; and tools and options for extending, customizing, and integrating Oracle E-Business Suite with other applications. Integration Options for Oracle E-Business Suite Rekha Ayothi, Lead Product Manager, ATG Friday, Nov. 9, 2:00-3:00 In this Oracle development session, you will get an understanding of how, when and where you can leverage Oracle's integration technologies to connect end-to-end business processes across your enterprise, including your Oracle Applications portfolio. This session offers a technical look at Oracle E-Business Suite Integrated SOA Gateway, Oracle SOA Suite, Oracle Application Adapters for Data Integration for Oracle E-Business Suite, and other options for integrating Oracle E-Business Suite with other applications. Usability Testing There will be multiple opportunities to participate in usability testing at Sangam '13.  The User Experience team is running a one-on-one usability study that requires advance registration.  In addition, we will be hosting a special walk-in usability lab to get feedback for new Oracle E-Business Suite OA Framework features.  The walk-in lab is a shorter usability experience that does not require any pre-registration.  In both cases, Oracle wants your feedback!  Even if you only have a few minutes, come by the User Experience Lab, meet the team, and try the walk-in lab.

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• A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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• Good approach for hundreds of comsumers and big files

  - by ????? ???????

  I have several files (nearly 1GB each) with data. Data is a string line. I need to process each of these files with several hundreds of consumers. Each of these consumers does some processing that differs from others. Consumers do not write anywhere concurrently. They only need input string. After processing they update their local buffers. Consumers can easily be executed in parallel. Important: With one specific file each consumer has to process all lines (without skipping) in correct order (as they appear in file). The order of processing different files doesn't matter. Processing of a single line by one consumer is comparably fast. I expect less than 50 microseconds on Corei5. So now I'm looking for the good approach to this problem. This is going to be be a part of a .NET project, so please let's stick with .NET only (C# is preferable). I know about TPL and DataFlow. I guess that the most relevant would be BroadcastBlock. But i think that the problem here is that with each line I'll have to wait for all consumers to finish in order to post the new one. I guess that it would be not very efficient. I think that ideally situation would be something like this: One thread reads from file and writes to the buffer. Each consumer, when it is ready, reads the line from the buffer concurrently and processes it. The entry from the buffer shouldn't be deleted as one consumer reads it. It can be deleted only when all consumers have processed it. TPL schedules consumer threads itself. If one consumer outperforms the others, it shouldn't wait and can read more recent entries from the buffer. Am i right with this kind of approach? Whether yes or not, how can i implement the good solution? A bit was already discussed on StackOverflow: link

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• Extreme Performance and Scale Delivered by SOA on Oracle Exalogic

  - by J Swaroop

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Demands to incorporate internet-scale applications, data, and social media traffic with existing IT infrastructure require extreme availability, reliability, and scalability. In this session on industrial-strength SOA, learn how Oracle Exalogic and Oracle Exadata engineered systems address these requirements. Topics covered: (1) how SOA and BPM benefit from “hardware and software engineered for each other,” (2) how Oracle Exadata provides the data tier with unparalleled scalability and performance for SOA and BPM running on Oracle Exalogic (3) customer case studies (4) best practices and topology guidelines (5) information on tools that help operate, manage, provision, and deploy—to help reduce overall TCO. Extreme engineering at its best! Session details: 10/2/12 (Tuesday) 11:45 AM - Moscone South -308

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• Am I experienced enough to learn and develop immediately using Ruby on Rails?

  - by acheong87

  General Question I understand that discussions revolving around questions of this form run the risk of becoming too specific to help others. So, perhaps a better, general question would be: What kind of experience, if any, translates easily to Ruby on Rails; and if none, then what's the learning curve like, in comparison to other popular languages? Background I have the opportunity to build a website using whatever technologies I wish to use. It's a fairly simple website, for listing products, taking payments, managing customer data, providing a back-end portal for employees to manage data, possibly hooking in flight information (the products are travel related), possibly integrating a blog and all the social-networking goodies. Specific Problem I have to let the client know by tonight whether I'm interested in taking up this project, before he talks to other potential developers, but I'm on the fence. I already work a full-time C++ development job, so the money doesn't do it for me. It's the opportunity to (be paid to) learn some new technologies and to have a real, running product in the end. I've heard and read great things about Ruby, and am really intrigued. I zipped through some introductory Ruby tutorials, no sweat. However I found the Rails tutorials a little overwhelming, especially not being able to try it out anywhere. And researching Rails hosts like Heroku and EngineYard makes me think that maybe I don't know what I'm getting myself into. The ship's leaving port! I wish I had more time to learn, better yet play with the language, but I have to decide soon! Should I venture or pass? Additional Details My experiences are in C/C++/Tcl/Perl/PHP/jQuery, and basic knowledge of Java/C#. I didn't study C.S. formally so I wasn't exposed to design principles, programming paradigms, etc., which is my greatest concern. Will my lack of understanding in this realm make RoR frustrating to learn? Will it be so incompatible with a C++ "way" of thinking that I'll wish I never started? Am I putting my client at risk by attempting this? If it helps, I'm quick to learn new things (self-taught so far) and care a great deal about correctness, using things for their intended purposes, and so on. I've read numerous recommendations of Agile Development with Rails and would love to read it (though perhaps, while developing in parallel, for shortness of time). Worse comes to worst, I'd give up and do the standard LAMP gig, of course, not charging the client for wasted time. But I'm hoping to avoid the project altogether if it's gonna come down to that! Thanks in advance for any tips, insights, votes of confidence, votes of discouragement (for the better), and such.

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• How can I convince cowboy programmers to use source control?

  - by P.Brian.Mackey

  UPDATE I work on a small team of devs, 4 guys. They have all used source control. Most of them can't stand source control and instead choose not to use it. I strongly believe source control is a necessary part of professional development. Several issues make it very difficult to convince them to use source control: The team is not used to using TFS. I've had 2 training sessions, but was only allotted 1 hour which is insufficient. Team members directly modify code on the server. This keeps code out of sync. Requiring comparison just to be sure you are working with the latest code. And complex merge problems arise Time estimates offered by developers exclude time required to fix any of these problems. So, if I say nono it will take 10x longer...I have to constantly explain these issues and risk myself because now management may perceive me as "slow". The physical files on the server differ in unknown ways over ~100 files. Merging requires knowledge of the project at hand and, therefore, developer cooperation which I am not able to obtain. Other projects are falling out of sync. Developers continue to have a distrust of source control and therefore compound the issue by not using source control. Developers argue that using source control is wasteful because merging is error prone and difficult. This is a difficult point to argue, because when source control is being so badly mis-used and source control continually bypassed, it is error prone indeed. Therefore, the evidence "speaks for itself" in their view. Developers argue that directly modifying server code, bypassing TFS saves time. This is also difficult to argue. Because the merge required to synchronize the code to start with is time consuming. Multiply this by the 10+ projects we manage. Permanent files are often stored in the same directory as the web project. So publishing (full publish) erases these files that are not in source control. This also drives distrust for source control. Because "publishing breaks the project". Fixing this (moving stored files out of the solution subfolders) takes a great deal of time and debugging as these locations are not set in web.config and often exist across multiple code points. So, the culture persists itself. Bad practice begets more bad practice. Bad solutions drive new hacks to "fix" much deeper, much more time consuming problems. Servers, hard drive space are extremely difficult to come by. Yet, user expectations are rising. What can be done in this situation?

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• My Package Version Number Appears Greater Yet apt-get Doesn't Select It

  - by nutznboltz

  Backstory: It was determined that when using lxc container VMs the Nagios nrpe shutdown script when run on the host of the containers would kill the nrpe processes inside the containers. This was remediated by changing the script to use pidfiles instead of searching the process table for the nrpe process. Regrettably start-stop-daemon is a C program that resulted from translating a Perl script and it shows. There are far too many global varibles in start-stop-daemon.c and although there are some nice blocks of comments there are far to few comments that explain the intent behind variable names such as "schedule" (the string "schedule" appears in many contexts.) The manual page for start-stop-daemon strongly suggests that unless you use the "--retry" option the start-stop-daemon program may return before the process it sent a signal to actually calls exit() and terminates, however it doesn't actually state this in plain English. The obtuseness of start-stop-daemon is most likely the reason that the "fixed" version of the script includes a dubious comment indicating that sometimes the pid file has not been removed. I can easily see why someone would not understand that he left the --retry option missing. This bug also causes failures when the script is given the "restart" option; the nrpe daemon will shutdown but not start up again. Did I mention that since applying the update our nrpe servers started crashing over and over? Repairing this is why I am doing this work. I have been working on remediating the fix. You can see my current work in this PPA. Actual Question: The upstream version number of nagios-nrpe-server in lucid-updates is 2.12-4ubuntu1.10.04.1 My PPA uses this version number 2.12-4ubuntu1.10.04.1.1~ppa1~lucid1 I check the rules here and use this test program and I am lead to believe that the version number I use in my PPA is greater than the one in lucid-updates yet when I ran: sudo add-apt-repository ppa:nutznboltz/nrpe-unbreak-lp-600941 sudo apt-get update sudo aptitiude dist-upgrade The replacement package was not installed. I was able to install it using sudo aptitude install nagios-nrpe-server=2.12-4ubuntu1.10.04.1.1~ppa1~lucid1 Can anyone explain this behavior? Why didn't my version number appear greater to "aptitude dist-upgrade"? Thanks $ cat /etc/apt/preferences Package: * Pin: release a=lucid-backports Pin-Priority: 400 Package: * Pin: release a=lucid-security Pin-Priority: 990 Package: * Pin: release a=lucid-updates Pin-Priority: 900 Package: * Pin: release a=lucid-proposed Pin-Priority: 400 $ ls /etc/apt/preferences.d/ $ Should not make any difference as a PPA cannot be in any of those pockets. I went ahead and bumped the version number in the PPA to 2.12-4ubuntu1.10.04.2~ppa1~lucid1. I'll see if that makes a difference. I do notice that lintian complains: W: nagios-nrpe-server: debian-revision-not-well-formed 2.12-4ubuntu1.10.04.2~ppa1~lucid1

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• Coming to a City Near You: Oracle Business Analytics Summits

  - by Rob Reynolds

  More and more organizations use analytics to identify new business opportunities, reduce costs, and optimize business processes. How? By making business information available throughout the enterprise—and making sure that it is relevant, actionable, and easy to access.Oracle invites you to join us for an information-packed event where you’ll learn about the latest trends, best practices, and innovations in business intelligence, analytic applications, and data warehousing.If you are an IT professional involved in BI strategy, program management, systems management, architecture, or deployment, this event is for you. You’ll find out about: New ways of deploying and delivering business intelligence on premise, in the cloud, and on mobile devices to a diverse base of business users New approaches for integrating, storing, managing, securing, and accessing your ever-growing volumes of structured and unstructured data The latest strategies for dramatically increasing the ROI of your ERP and CRM deployments Click here to view the presentation abstracts. Agenda 9:00 a.m. Registration 10:00 a.m. Keynote: Business Analytics—Be the First to Know 11:00 a.m. Break Breakout Sessions Technology and Architecture Strategy Track Business Insight and Analytic Delivery Track 11:15 a.m. Emerging Trends in Enterprise BI Platforms 11:15 a.m. Mobile BI—More than Dashboards on a Tablet 12:00 noon Networking Lunch 12:00 noon Networking Lunch 1:00 p.m. Is Your Business Intelligence Data at Risk? 1:00 p.m. Geospatial Intelligence—Location, Location, Location! 1:45 p.m. What Extreme Performance Means for Your Business 1:45 p.m. The Role of BI in Your ERP and Performance Management Initiatives 2:30 p.m. Become a BI Architect 2:30 p.m. BI Applications: Step 1 in Your ERP Upgrade or Expansion 3:00 p.m. Partner Spotlight Registration links for each city are below: New York , NY- July 26 Miami, FL - July 27 Reston, VA, July 27 Atlanta, GA - July 28 Boston, MA - July 28 Rochester, NY - Aug 2 (event link coming soon!) Menlo Park, CA - August 2 Charlotte, NC - August 3 Newport Beach, CA - August 3 Register online at the links above or call 1.800.820.5592 ext. 9218 to reserve your place.

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• Manageability at Oracle Openworld: a Guide to sessions for Partners

  - by Javier Puerta

  A large number of sessions focusing on Manageability will be taking place during the week of Oracle Openworld in San Francisco. To help you organize your schedule I am including below a list of sessions and events around Manageability that you will find of interest. PARTNER SPECIFIC SESSIONS Date/Time/Location  Session   Monday, October 1st, 2011 at 15:30 - 18:00 PST Grand Hyatt San Francisco 345 Stockton Street, San Francisco (Conference Theater) (It is a 15 minute walk from OOW Moscone Center. See directions here) Exadata & Manageability EMEA Partner Community Forum.- Listen to other partners share their experiences in selling and implementing Exadata and Manageability projects, and have a direct dialogue with some of the Oracle executives that are driving the strategy of the company in these areas. Agenda Welcome - Hans-Peter Kipfer, VP, Engineered Systems Oracle EMEA Next challenges in building and managing clouds - Javier Cabrerizo, VP, Business Development for Exadata, Oracle Corp. Partner Experiences: IT modernization, simplification and cost reduction: The case of a customer in Transportation & Logistics with custom applications and SAP. - Francisco Bermudez, Country Leader Infrastructure Services, Capgemini, Spain Nvision cloud project - Dmitry Krasilov, Head of Oracle Competence Center, Nvision Group, Russia From Exadata Ready to Exadata Optimized: An ISV Experience - Miguel Alves, Product Business Solutions Manager, WeDo Technologies, Portugal To confirm your participation send an email to [email protected] Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Golden Gate A Developing Services for Private and Public Clouds.- The Oracle Cloud provides new business opportunities, secures business applications and data, and provides operational efficiencies and cost savings. For customers lacking the skill or time to architect, develop, or build a cloud, there is a growing demand for services practice partners that can deliver and manage Oracle Cloud solutions. In this session,• Become familiar with services examples and use cases that demonstrate how an Oracle Cloud can provide a solution to a customer’s needs today• Learn about Oracle architecture and best practices available for an Oracle Cloud instances• Identify the right Oracle technology and the optimal model for meeting customer needs while providing excellent revenues and an optimal margin for services delivered Wednesday, Oct 3, 1:15 PM - 2:15 PM - Marriott Marquis - Golden Gate B Using Management Already Built into Oracle Products: Oracle Enterprise Manager .- Engineered into Oracle products are management capabilities ready to be used. In this session, applicable to all partners, understand the growing market opportunities and how to use or include Oracle Enterprise Manager as part of your solution or services. Other Cloud sessions for Partners at the Oracle PartnerNetwork Exchange  Click here.-     OOW CUSTOMER SESSIONS   Download the Focus On Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) guide for a full list of Exadata OOW sessions.  

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