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• Heading out to Dallas GiveCamp 2011

  - by dotgeek

  The day has finally arrived for twelve local charities here in the Dallas area, when they’ll get some help from various local Developers with their website initiative needs at this years Dallas GiveCamp. I’m really looking forward to helping out at this year event and what I hope will be the start of many more GiveCamps to follow. Similar to Habitat for Humanity, where people gather to help build and improve homes for people in need, GiveCamp brings together programmers and equips them with the virtual tools they need to build and improve their existing websites. Tonight is when things will kickoff for this weekends events and teams will start working on their various projects. The building continues on through the night then and all the way through until Sunday afternoon. The end goal for the teams and charities is to have a completed and working website for each charity to begin using and turn over all the production code and digital assets to them. None of this would be possible with out the great sponsors we have returning once again and their donations of various products to help these charities out with their projects, like Telerik's CMS product Sitefinity 4.0, paired with a year of hosting from Verio to mention just a few of them. Just like the skilled builders who might help train volunteers in the use of a nail gun in building a house. Training is also available here on site for the Developers and these local Charities. Giving them all the skills in how to manage and use these products, from site development and then into actual production is a key to the success of this weekends event.     Tonight's training sessions will kick off with a real treat from Giovanni Gallucci, as he speaks about Social Media for NPOs and then later Gabe Sumner from Telerik will begin a training session on Sitefinity for Developers. These training sessions will continue through out the weekend with .Net Nuke and Mojo Portal sessions also planned as well. If you’re a developer and would like to help out in the future, then check in your area and with your local User Groups to find out if you already have a GiveCamp near you to help out. If you don’t have one available, then consider starting up a local GiveCamp and then you too can help Code it Forward. About GiveCamp GiveCamp is a weekend-long event where software developers, designers, and database administrators donate their time to create custom software for non-profit organizations. This custom software could be a new website for the nonprofit organization, a small data-collection application to keep track of members, or a application for the Red Cross that automatically emails a blood donor three months after they’ve donated blood to remind them that they are now eligible to donate again. The only limitation is that the project should be scoped to be able to be completed in a weekend. During GiveCamp, developers are welcome to go home in the evenings or camp out all weekend long. There are usually food and drink provided at the event. There are sometimes even game systems set up for when you and your need a little break! Overall, it’s a great opportunity for people to work together, developing new friendships, and doing something important for their community. At GiveCamp, there is an expectation of “What Happens at GiveCamp, Stays at GiveCamp”. Therefore, all source code must be turned over to the charities at the end of the weekend (developers cannot ask for payment) and the charities are responsible for maintaining the code moving forward (charities cannot expect the developers to maintain the codebase).

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• User Produtivity Kit - Powerful Packages (Part 1)

  - by [email protected]

  User Productivity Kit provides the ability to create a variety of content types including robust topics on system process and web pages with formatted text and graphics. There are times when you want to enhance content with media types not naively created by User Productivity Kit, media types such as video, custom animations, forms, and more. One method of doing this is to maintain these media files on a web server - separate from the User Productivity Kit player content and link to the files using absolute URLs such as http://myserver/overview.html. While this will get you going, you won't benefit from the content management capabilities of the UPK Developer. Features such as check-in / check-out, history, document properties, folder permissions and more are not available to this external content. Further, if you ever need to move that content to a server with a different name or domain, you'd need to update all your links. UPK version 3.1 introduced a new document type - the package. A package is a group of folders and files that you manage in the Developer library as a single document. These package documents work in the same manner as any other document in the library and you can use all of the collaborative content development features you see with other document types. Packages can be used for anything from single Word documents, PDF files, and graphics to more intricate sets of inter-related files commonly seen with HTML files and their graphics, style sheets, and JavaScript files. The structure of the files and folders within a package will always be preserved so this means that any relative links between files in the package will work. For example, an HTML file containing an image tag with a relative link to a graphic elsewhere in the same package will continue to function properly both when viewed in the Developer and when published to outputs such as the UPK Player. Once you start to use packages, you'll soon discover that there is a lot of existing content that can be re-purposed by placing it into UPK packages. Packages are easily created by selecting File...New...Package. Files can be added in a number of ways including the "Add Files" button, copy & paste from Windows Explorer, and drag & drop. To use one of the files in the package, just create a link to the file in the package you want to target. This is supported throughout the Developer in places such as section & topic concepts, frame links and hyperlinks in web pages. A little more challenging is determining how to structure packages in your library. As I mentioned earlier, a package can contain anything from a single file to dozens of files and folders. So what should you do? You could create a package for each file. You could create one package for all your files. But which one is right? Well, there's not a right and wrong answer to this question. There are advantages and disadvantages to each. The right decision will be influenced by the package files themselves, the structure of the content in the library, the size and working style of the development team, how content is shared between different outlines and more. The first consideration can be assessed the quickest. If the content to be placed in the package is composed of multiple files and those files reference each other, they should be in the same package. There are loads of examples of this type of content. HTML files with graphics and style sheets, HTML files with embedded Flash movies, and Word documents saved as HTML are all examples where the content is composed of multiple files and the files reference each other in some way. Content like this should always be placed in a singe package such that these relative links between the files are preserved and play properly in the UPK Player. In upcoming posts, I'll explain additional considerations.

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• June is going to be a busy month!

  - by Monica Kumar

  Who says things slow down in summer? Well, maybe for school kids, but certainly not for Oracle's Virtualization team! June is turning out to be one of the busiest months for us. We are going to be participating in a number of industry events. If you happen to be at any of these, please stop by the Oracle booth and our session/s. Let's go through a run down of these events. 1. 13th Annual Call Center Week June 4-8 Ceasar's Palace, Las Vegas  Event website You're now wondering...why are we at this call center show. It's really simple, Oracle's Desktop Virtualization solutions offer the best way for call center to reliably and securely access enterprise apps using a variety of endpoint devices such as an iPad or a Sun Ray Client. Provisioning new employees becomes a breeze. We'll be jointly showcasing our solution with Oracle's CRM team. Come check us out.  2. Gartner Infrastructure & Management, Florida June 5-7 Orlando, FL  Event website Oracle is a Premier sponsor of the Gartner IOM Summit this June 5 – 7, 2012 in Orlando, FL.  Attendees will have the opportunity to meet with Oracle experts in a variety of sessions, including demonstrations during the showcase receptions. 3. Cloud Expo East Check out our website for details of our participation. Stop by at booth 511 to talk to our Cloud, Virtualization and Big Data experts. In addition, we're delivering a number of sessions at Cloud Expo. The one I want to highlight is the following: Session: Borderless Applications in the Cloud with Oracle VM and Oracle Virtual Assembly Builder Abstract: As virtualization adoption progresses beyond server consolidation, this is also transforming how enterprise applications are deployed and managed in an agile environment. The traditional method of business-critical application deployment where administrators have to contend with an array of unrelated tools, custom scripts to deploy and manage applications, OS and VM instances into a fast changing cloud computing environment can no longer scale effectively to achieve response time and desired efficiency. Oracle VM and Oracle Virtual Assembly Builder allow applications, associated components, deployment metadata, management policies and best practices to be encapsulated into ready-to-run VMs for rapid, repeatable deployment and ease of management. Join us in this Cloud Expo session to see how Oracle VM and Oracle Virtual Assembly Builder allow you to deploy complex multi-tier applications in minutes and enables you to easily onboard existing applications to cloud environments.  Get your free Cloud Expo pass now!  We're offering complimentary VIP Gold Passes. Go to https://www.blueskyz.com/v3/Login.aspx?ClientID=19&EventID=56&sg=177, click “Continue” if you are a New User or log-in if you have already created an account. Once there, you can view the Agenda or Register for Cloud Expo. To register - fill out the basic business card questions and then enter oracleVIPgold in the Priority Code field to change the price from $2,000 to $0. 4. CiscoLive 2012  June 10-14 San Diego, CA Event website Our Oracle VM and Oracle Linux experts will talk about joint collaboration with Cisco on UCS. We'll also highlight customer use cases. 5. Gartner Infrastructure & Operations Management Summit, EMEA Dates: June 11-12 Frankfurt, Germany Event website Meet experts from our Virtualization and Linux team in EMEA. Stop by our booth and find out what's new in Oracle VM Server for x86 and Oracle Linux. June is going to be busy.

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• Tuning Default WorkManager - Advantages and Disadvantages

  - by Murali Veligeti

  Before discussing on Tuning Default WorkManager, lets have a brief introduction on What is Default WorkManger Before Weblogic Server 9.0 release, we had the concept of Execute Queues. WebLogic Server (before WLS 9.0), processing was performed in multiple execute queues. Different classes of work were executed in different queues, based on priority and ordering requirements, and to avoid deadlocks. In addition to the default execute queue, weblogic.kernel.default, there were pre-configured queues dedicated to internal administrative traffic, such as weblogic.admin.HTTP and weblogic.admin.RMI.Users could control thread usage by altering the number of threads in the default queue, or configure custom execute queues to ensure that particular applications had access to a fixed number of execute threads, regardless of overall system load. From WLS 9.0 release onwards WebLogic Server uses is a single thread pool (single thread pool which is called Default WorkManager), in which all types of work are executed. WebLogic Server prioritizes work based on rules you define, and run-time metrics, including the actual time it takes to execute a request and the rate at which requests are entering and leaving the pool.The common thread pool changes its size automatically to maximize throughput. The queue monitors throughput over time and based on history, determines whether to adjust the thread count. For example, if historical throughput statistics indicate that a higher thread count increased throughput, WebLogic increases the thread count. Similarly, if statistics indicate that fewer threads did not reduce throughput, WebLogic decreases the thread count. This new strategy makes it easier for administrators to allocate processing resources and manage performance, avoiding the effort and complexity involved in configuring, monitoring, and tuning custom executes queues. The Default WorkManager is used to handle thread management and perform self-tuning.This Work Manager is used by an application when no other Work Managers are specified in the application’s deployment descriptors. In many situations, the default Work Manager may be sufficient for most application requirements. WebLogic Server’s thread-handling algorithms assign each application its own fair share by default. Applications are given equal priority for threads and are prevented from monopolizing them. The default work-manager, as its name tells, is the work-manager defined by default.Thus, all applications deployed on WLS will use it. But sometimes, when your application is already in production, it's obvious you can't take your EAR / WAR, update the deployment descriptor(s) and redeploy it.The default work-manager belongs to a thread-pool, as initial thread-pool comes with only five threads, that's not much. If your application has to face a large number of hits, you may want to start with more than that.Well, that's quite easy. You have  two option to do so.1) Modify the config.xmlJust add the following line(s) in your server definition : <server> <name>AdminServer</name> <self-tuning-thread-pool-size-min>100</self-tuning-thread-pool-size-min> <self-tuning-thread-pool-size-max>200</self-tuning-thread-pool-size-max> [...] </server> 2) Adding some JVM parameters Add the following system property in setDomainEnv.sh/setDomainEnv.cmd or startWebLogic.sh/startWebLogic.cmd : -Dweblogic.threadpool.MinPoolSize=100 -Dweblogic.threadpool.MaxPoolSize=100 Reboot WLS and see the option has been taken into account . Disadvantage: So far its fine. But here there is an disadvantage in tuning Default WorkManager. Internally Weblogic Server has many work managers configured for different types of work.  if we run out of threads in the self-tuning pool(because of system property -Dweblogic.threadpool.MaxPoolSize) due to being undersized, then important work that WLS might need to do could be starved.  So, while limiting the self-tuning would limit the default WorkManager and internally it also limits all other internal WorkManagers which WLS uses.So the best alternative is to override the default WorkManager that means creating a WorkManager for the Application and assign the WorkManager for the application instead of tuning the Default WorkManager.

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• How does the Trash Can work, and where can I find official documentation, reference, or specification for it?

  - by MestreLion

  When trying to manage trash can from mounted NTFS volumes, I ended up reading FreeDesktop.org's reference on it. Poking around and doing some tests, I realized Ubuntu/Gnome does not follow the specs 100%. Here's why: For non-/ partitions, it always uses <driveroot>/.Trash-<uid>, It never used <driveroot>/.Trash/<uid>, even when i created it in advance. While this works, it's annoying: if I have 15 users, I end up with 15 /.Trash-xxx folders in my drive, while the other approach would still give a single folder (with 15 sub-folders). That "pollution" in my drives is very unpleasant. And specs say "If an $topdir/.Trash directory is absent, an $topdir/.Trash-$uid directory is to be used". Well, it IS present, so why does it never use it? root trash does not work, at least not out of the box. Open nautilus as root and click on trash; it gives an error. Try to delete any file, it says "it can't move to trash". Ok, I know this can be fixed by creating /root/.local/share. But specs says "A “home trash” directory SHOULD be automatically created for any new user. If this directory is needed for a trashing operation but does not exist, the implementation SHOULD automatically create it, without any warnings or delays.". Why the error then? Bug? Why must I change /etc/fstab entries for mounted volumes, adding options like uid and guid, if the volumes are already mounted as RW for everyone? These are just some examples of deviation from the standard. So, the question is: "If Ubuntu does not adhere 100% to the spec, HOW exactly does the trash work? WHERE can i find a technical reference for Ubuntu's implementation of the trash?" By the way: if Ubuntu does happen to follow specs, please tell me what I am doing wrong, especially regarding the /.Trash-<uid> vs /.Trash/<uid> issue. Thanks! EDIT: Some more info: If a given fs has no support for the sticky bit (VFAT, NTFS), it probably doesn't have for permissions either (at least VFAT surely doesn't). So what prevents one user from purging / restoring other users' ./Trash-xxx ? If one can read/write his own Trash, one can do the same for the whole drive, including other's trashes, correct? Or does Gnome have some kind of "extra" protection on ./Trash-xxx folders on VFAT/NTFS fs? If Linux can "emulate" file permissions on NTFS mounting by editing /fstab uid and gid options, can it also "emulate" the sticky bit? I would really prefer to use /.Trash/xxx format... For the root issue: for the / partition, I can use trash as root, and it goes to /root/.local/shate/Trash. But if I click on Nautilus "Trash" (as root), I get an error. Don't you? So files are correctly trashed, but I can't access it. All I can do is manually "purge" them (by deleting files on /root/.local/shate/Trash), but restoring would be very tricky (opening info files and manually moving, etc.). For non-/ partitions (or at least for VFAT/NTFS), I can not even use trash as root: it does not create a ./Trash-0 folder, it simply says "Cannot trash, want to permanently delete?" Why? About fstab: i use it for a permanent mount for my NTFS partitions. I have several, and if not "pre-mounted" they really clutter the desktop and/or Nautilus. I'd rather have it pre-mounted, integrated in my fs, in mounts like /data , /windows/xp , /windows/vista , and so on, and leave /media and its "mount/unmount" flexibility just for truly removable drives. So, if Ubuntu/Gnome truly follows the spec, is there any way to fix the root issues and to "emulate" the sticky bit for (at least) my fstab'ed NTFS fixed partitions?

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• How does Trash Can works? Where can i find official specification / documentation / reference about it?

  - by MestreLion

  When trying to manage trash can from mounted NTFS volumes, I ended up reading FreeDesktop.org's reference on it. Poking around and doing some tests, I realized Ubuntu/Gnome does not follow the specs 100%. Here's why: For non-/ partitions, it always use <driveroot>/.Trash-<uid>, It never used <driveroot>/.Trash/<uid>, even when i created it in advance. While this works, its annoying: if i have 15 users, i end up with 15 /.Trash-xxx folders in my drive, while the other approach would still give a single folder (with 15 sub-folders). That "pollution" in my drives is very unpleasant. And specs say "If an $topdir/.Trash directory is absent, an $topdir/.Trash-$uid directory is to be used". Well, it IS present, so why it never uses it? root trash does not work, at least not out of the box. Open nautilus as root and click on trash, it gives error. Try to delete any file, it says "it cant move to trash". Ok, i know this can be fixed by creating /root/.local/share. But specs says "A “home trash” directory SHOULD be automatically created for any new user. If this directory is needed for a trashing operation but does not exist, the implementation SHOULD automatically create it, without any warnings or delays.". Why error then? Bug? Why do i must change /etc/fstab entries for mounted volumes, adding options like uid and guid, if the volumes are already mounted as RW for everyone? These are just some examples of deviation from standard. So, the question is: "If Ubuntu does not adhere 100% to the spec, HOW exactly does the trash work? WHERE can i find technical reference about Ubuntu's implementation of the trash?" By the way: if Ubuntu does happen to follow specs, please tell me what am i doing wrong, specially regarding the /.Trash-<uid> vs /.Trash/<uid> issue. Thanks! EDIT: Some more info: If a given fs has no support for sticky bit (VFAT, NTFS), it probably dont have for permitions either (at least VFAT surely doesnt). So what prevents one user for purging / restoring other users ./Trash-xxx ? If one can read/write his own Trash, he can also do the same for the whole drive, including other's trashes, isnt it? Or does Gnome has any "extra" protection on ./Trash-xxx folders on VFAT/NTFS fs? If Linux can "emulate" file permitions on NTFS mounting by editing /fstab uid and gid options, can it also "emulate" the sticky bit? I would really want to use /.Trash/xxx format... For the root issue: for the / partition, i can trash as root, and it goes to /root/.local/shate/Trash. But if i click on Nautilus "Trash" (as root), i get an error. Dont you? So files are correctly trashed, but i cant access it. All i can do is manually "purge" them (by deleting files on /root/.local/shate/Trash), but restoring would be very tricky (opening info files and manually moving, etc) For non-/ partitions (or at least for VFAT/NTFS), I can not even trash as root: it does not create a ./Trash-0 folder, it simply says "Cannot trash, want to permantly delete?" Why? About fstab: i use it for a permanent mount for my NTFS partitions. I have several, and if not "pre-mounted" they really cluttter desktop and/or Nautilus. Id rather have it pre mounted, integrated in my fs, in mounts like /data , /windows/xp , /windows/vista , and so on, and leave /media and its "mount/unmount" flexibility just for truly removable drives Si, if Ubuntu/Gnome truly follow the spec, is there any way to fix the root issues and to "emulate" the sticky bit for (at least) my fstab'ed NTFS fixed partitions?

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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• Custom Templates: Using user exits

  - by Anthony Shorten

  One of the features of Oracle Utilities Application Framework V4.1 is the ability to use templates and user exits to extend the base configuration files. The configuration files used by the product are based upon a set of templates shipped with the product. When the configureEnv utility asks for configuration settings they are stored in a configuration file ENVIRON.INI which outlines the environment settings. These settings are then used by the initialSetup utility to populate the various configuration files used by the product using templates located in the templates directory of the installation. Now, whilst the majority of the installations at any site are non-production and the templates provided are generally adequate for that need, there are circumstances where extension of templates are needed to take advantage of more advanced facilities (such as advanced security and environment settings). The issue then becomes that if you alter the configuration files manually (directly or indirectly) then you may lose all your custom settings the next time you run initialSetup. To counter this we allow customers to either override templates with their own template or we now provide user exits in the templates to add fragments of configuration unique to that part of the configuration file. The latter means that the base template is still used but additions are included to provide the extensions. The provision of custom templates is supported but as soon as you use a custom template you are then responsible for reflecting any changes we put in the base template over time. Not a big task but annoying if you have to do it for multiple copies of the product. I prefer to use user exits as they seem to represent the least effort solution. The way to find the user exits available is to either read the Server Administration Guide that comes with your product or look at individual templates and look for the lines: #ouaf_user_exit <user exit name> Where <user exit name> is the name of the user exit. User exits are not always present but are in places that we feel are the most likely to be changed. If a user exit does not exist the you can always use a custom template instead. Now lets show an example. By default, the product generates a config.xml file to be used with Oracle WebLogic. This configuration file has the basic setting contained in it to manage the product. If you want to take advantage of the Oracle WebLogic advanced settings, you can use the console to make those changes and it will be reflected in the config.xml automatically. To retain those changes across invocations of initialSetup, you need to alter the template that generates the config.xml or use user exits. The technique is this. Make the change in the console and when you save the change, WebLogic will reflect it in the config.xml for you. Compare the old version and new version of the config.xml and determine what to add and then find the user exit to put it in by examining the base template. For example, by default, the console is not automatically deployed (it is deployed on demand) in the base config.xml. To make the console deploy, you can add the following line to the templates/CM_config.xml.win.exit_3.include file (for windows) or templates/CM_config.xml.exit_3.include file (for linux/unix): <internal-apps-deploy-on-demand-enabled>false</internal-apps-deploy-on-demand-enabled> Now run initialSetup to reflect the change and if you check the splapp/config/config.xml file you will see the change applied for you. Now how did I know which include file? I check the template for config.xml and found there was an user exit at the right place. I prefixed my include filename with "CM_" to denote it as a custom user exit. This will tell the upgrade tools to leave that file alone whenever you decide to upgrade (or even apply fixes). User exits can be powerful and allow customizations to be added for advanced configuration. You will see products using Oracle Utilities Application Framework use this exits themselves (usually prefixed with the product code). You are also taking advantage of them.

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• Windows Azure SDK 1.3 addresses early adopter feedback

  - by Eric Nelson

  At the end of November 2010 we released a new version of the Windows Azure SDK which contains many new features driven by the great feedback of early adopters plus a shiny new portal. New Portal implemented in Silverlight: The new portal is implemented using Silverlight and replaces the (IMHO rather clunky) original HTML + JavaScript portal. It is 100% better although does still have a few bugs. Enjoy! P.S. You can if you wish still use the old portal:   New runtime functionality: The following functionality is now generally available through the Windows Azure SDK and Windows Azure Tools for Visual Studio and the new Windows Azure Management Portal: Elevated Privileges and Full IIS. You can now run a portion or all of your code in Web and Worker roles with elevated administrator privileges. The Web role now provides Full IIS functionality, which enables multiple IIS sites per Web role and the ability to install IIS modules. Remote Desktop functionality enables you to connect to a running instance of your application or service in order to monitor activity and troubleshoot common problems. Windows Server 2008 R2 Roles: Windows Azure now supports Windows Server 2008 R2 in its Web, worker and VM roles. This new support enables you to take advantage of the full range of Windows Server 2008 R2 features such as IIS 7.5, AppLocker, and enhanced command-line and automated management using PowerShell Version 2.0. New runtime functionality – in beta: Windows Azure Virtual Machine Role: Support for more types of new and existing Windows applications will soon be available with the introduction of the Virtual Machine (VM) role. You can move more existing applications to Windows Azure, reducing the need to make costly code or deployment changes. Extra Small Windows Azure Instance, which is priced at $0.05 per compute hour, provides developers with a cost-effective training and development environment. Developers can also use the Extra Small instance to prototype cloud solutions at a lower cost. Windows Azure Connect: (formerly Project Sydney), which enables a simple and easy-to-manage mechanism to set up IP-based network connectivity between on-premises and Windows Azure resources, is the first Windows Azure Virtual Network feature that we’re making available as a CTP. You can sign up for any of the betas via the Windows Azure Management Portal. Improved processes and simplified operations New portal! (see above) Access to new diagnostic information including the ability to click on a role to see role type, deployment time and last reboot time A new sign-up process that dramatically reduces the number of steps needed to sign up for Windows Azure. New scenario based Windows Azure Platform forums to help answer questions and share knowledge more efficiently. Multiple Service Administrators: Windows Azure now supports multiple Windows Live IDs to have administrator privileges on the same Windows Azure account. The objective is to make it easy for a team to work on the same Windows Azure account while using their individual Windows Live IDs.   Related Links Please also let us know through Microsoft Platform Ready if and when you intend to build an application using the Windows Azure Platform. Or indeed if you already have (Well done). You will get access to some great benefits if you do (more on that in a future post). It also really helps us better understand the demand out there which directly impacts how we will plan the next six months of activities around the Windows Azure Platform. Visit Microsoft Platform Ready to tell us about your plans for your applications UK based? Interested in the Windows Azure Platform? Join http://ukazure.ning.com Get started with the Windows Azure Platform http://bit.ly/startazure

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• What information must never appear in logs?

  - by MainMa

  I'm about to write the company guidelines about what must never appear in logs (trace of an application). In fact, some developers try to include as many information as possible in trace, making it risky to store those logs, and extremely dangerous to submit them, especially when the customer doesn't know this information is stored, because she never cared about this and never read documentation and/or warning messages. For example, when dealing with files, some developers are tempted to trace the names of the files. For example before appending file name to a directory, if we trace everything on error, it will be easy to notice for example that the appended name is too long, and that the bug in the code was to forget to check for the length of the concatenated string. It is helpful, but this is sensitive data, and must never appear in logs. In the same way: Passwords, IP addresses and network information (MAC address, host name, etc.)¹, Database accesses, Direct input from user and stored business data must never appear in trace. So what other types of information must be banished from the logs? Are there any guidelines already written which I can use? ¹ Obviously, I'm not talking about things as IIS or Apache logs. What I'm talking about is the sort of information which is collected with the only intent to debug the application itself, not to trace the activity of untrusted entities. Edit: Thank you for your answers and your comments. Since my question is not too precise, I'll try to answer the questions asked in the comments: What I'm doing with the logs? The logs of the application may be stored in memory, which means either in plain on hard disk on localhost, in a database, again in plain, or in Windows Events. In every case, the concern is that those sources may not be safe enough. For example, when a customer runs an application and this application stores logs in plain text file in temp directory, anybody who has a physical access to the PC can read those logs. The logs of the application may also be sent through internet. For example, if a customer has an issue with an application, we can ask her to run this application in full-trace mode and to send us the log file. Also, some application may sent automatically the crash report to us (and even if there are warnings about sensitive data, in most cases customers don't read them). Am I talking about specific fields? No. I'm working on general business applications only, so the only sensitive data is business data. There is nothing related to health or other fields covered by specific regulations. But thank you to talk about that, I probably should take a look about those fields for some clues about what I can include in guidelines. Isn't it easier to encrypt the data? No. It would make every application much more difficult, especially if we want to use C# diagnostics and TraceSource. It would also require to manage authorizations, which is not the easiest think to do. Finally, if we are talking about the logs submitted to us from a customer, we must be able to read the logs, but without having access to sensitive data. So technically, it's easier to never include sensitive information in logs at all and to never care about how and where those logs are stored.

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• ArchBeat Link-o-Rama Top 10 for December 9-15, 2012

  - by Bob Rhubart

  You click, we listen. The following list reflects the Top 10 most popular items posted on the OTN ArchBeat Facefbook page for the week of December 9-15, 2012. DevOps Basics II: What is Listening on Open Ports and Files – WebLogic Essentials | Dr. Frank Munz "Can you easily find out which WebLogic servers are listening to which port numbers and addresses?" asks Dr. Frank Munz. The good doctor has an answer—and a tech tip. Using OBIEE against Transactional Schemas Part 4: Complex Dimensions | Stewart Bryson "Another important entity for reporting in the Customer Tracking application is the Contact entity," says Stewart Bryson. "At first glance, it might seem that we should simply build another dimension called Dim – Contact, and use analyses to combine our Customer and Contact dimensions along with our Activity fact table to analyze Customer and Contact behavior." SOA 11g Technology Adapters – ECID Propagation | Greg Mally "Many SOA Suite 11g deployments include the use of the technology adapters for various activities including integration with FTP, database, and files to name a few," says Oracle Fusion Middleware A-Team member Greg Mally. "Although the integrations with these adapters are easy and feature rich, there can be some challenges from the operations perspective." Greg's post focuses on technical tips for dealing with one of these challenges. Podcast: DevOps and Continuous Integration In Part 1 of a 3-part program, panelists Tim Hall (Senior Director of product management for Oracle Enterprise Repository and Oracle’s Application Integration Architecture), Robert Wunderlich (Principal Product Manager for Oracle’s Application Integration Architecture Foundation Pack) and Peter Belknap (Director of product management for Oracle SOA Integration) discuss why DevOps matters and how it changes development methodologies and organizational structure. Good To Know - Conflicting View Objects and Shared Entity | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis shares his thoughts -- and a sample application -- dealing with an "interesting ADF behavior" encountered over the weekend. Cloud Deployment Models | B. R. Clouse Looking out for the cloud newbies... "As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective," says B. R. Clouse. "This blog is a basic review of cloud deployment models, to help orient newcomers and neophytes." Service governance morphs into cloud API management | David Linthicum "When building and using clouds, the ability to manage APIs or services is the single most important item you can provide to ensure the success of the project," says David Linthicum. "But most organizations driving a cloud project for the first time have no experience handling a service-based architecture and don't see the need for API management until after deployment. By then, it's too late." Oracle Fusion Middleware Security: Password Policy in OAM 11g R2 | Rob Otto Rob Otto continues the Oracle Fusion Middleware A-Team "Oracle Access Manager Academy" series with a detailed look at OAM's ability to support "a subset of password management processes without the need to use Oracle Identity Manager and LDAP Sync." Understanding the JSF Lifecycle and ADF Optimized Lifecycle | Steven Davelaar Could you call that a surprise ending? Oracle WebCenter & ADF Architecture Team (A-Team) member learned a lot more than he expected while creating a UKOUG presentation entitled "What you need to know about JSF to be succesful with ADF." Expanding on requestaudit - Tracing who is doing what...and for how long | Kyle Hatlestad "One of the most helpful tracing sections in WebCenter Content (and one that is on by default) is the requestaudit tracing," says Oracle Fusion Middleware A-Team architect Kyle Hatlestad. Get up close and technical in his post. Thought for the Day "There is no code so big, twisted, or complex that maintenance can't make it worse." — Gerald Weinberg Source: SoftwareQuotes.com

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• Columbus Regional Airport Authority Cuts Unbudgeted Carryover Costs for Capital Projects by 88% in One Year

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Columbus Regional Airport Authority (CRAA) is a public entity that works to connect Central Ohio with the world. It oversees operations at three airports?Port Columbus International Airport, Rickenbacker International Airport, and Bolton Field Airport?and manages the Rickenbacker Inland Port and Foreign Trade Zone # 138. It was created in 2002 through the merger of the Columbus Airport Authority and Rickenbacker Port Authority. CRAA manages approximately 100 projects annually, including initiatives as diverse as road and runway construction and maintenance, terminal improvements, construction of a new air traffic control tower, technology infrastructure development, customer service projects, and energy conservation programs. CRAA deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to create a unified methodology for scheduling and capital cash flow management. Today, the organization manages schedules and costs for all of its capital projects by using Primavera to provide enterprise wide visibility. As a result, CRAA cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement. "Oracle’s Primavera P6 and Primavera Contract Management are transforming project management at CRAA. We have enabled resource-loaded scheduling and expanded visibility into cash flow, which allowed us to reduce unbudgeted carryover by 88% in a single year.” – Alex Beaver, Manager, Project Controls Office, Columbus Regional Airport Authority Challenges Standardize project planning and management for the approximately 100 projects?including airport terminal upgrades to road and runway creation and rehabilitation?that the airport authority undertakes annually Improve control over project scheduling and budgets to reduce unplanned carryover costs from one fiscal year to the next Ensure on-time, on-budget completion of critical infrastructure projects that support the organization’s mission to connect Central Ohio with the world through its three airports and inland port Solutions · Used Primavera P6 Enterprise Project Portfolio Management to develop a unified methodology for scheduling and managing capital projects for the airport authority, including the organization’s largest capital project ever?a five-year runway construction project · Gained a single, consolidated view into the organization’s capital projects and the ability to drill down into resource-loaded schedules and cash flow, enabling CRAA to take action earlier to avert the impact of emerging issues?including budget overages and project delays · Cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement Click here to view all of the solutions. “Oracle’s Primavera solutions are the industry standard for project management. They provide robust and proven functionality that give us the power to effectively schedule and manage budgets for a wide range of projects, from terminal maintenance, to runway work, to golf course redesign,” said Alex Beaver, manager, project controls office, Columbus Regional Airport Authority. Click here to read the full version of the customer success story.

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• Security and the Mobile Workforce

  - by tobyehatch

  Now that many organizations are moving to the BYOD philosophy (bring your own devices), security for phones and tablets accessing company sensitive information is of paramount importance. I had the pleasure to interview Brian MacDonald, Principal Product Manager for Oracle Business Intelligence (BI) Mobile Products, about this subject, and he shared some wonderful insight about how the Oracle Mobile Security Tool Kit is addressing mobile security and doing some pretty cool things.  With the rapid proliferation of phones and tablets, there is a perception that mobile devices are a security threat to corporate IT, that mobile operating systems are not secure, and that there are simply too many ways to inadvertently provide access to critical analytic data outside the firewall. Every day, I see employees working on mobile devices at the airport, while waiting for their airplanes, and using public WIFI connections at coffee houses and in restaurants. These methods are not typically secure ways to access confidential company data. I asked Brian to explain why. “The native controls for mobile devices and applications are indeed insufficiently secure for corporate deployments of Business Intelligence and most certainly for businesses where data is extremely critical - such as financial services or defense - although it really applies across the board. The traditional approach for accessing data from outside a firewall is using a VPN connection which is not a viable solution for mobile. The problem is that once you open up a VPN connection on your phone or tablet, you are creating an opening for the whole device, for all the software and installed applications. Often the VPN connection by itself provides insufficient encryption – if any – which means that data can be potentially intercepted.” For this reason, most organizations that deploy Business Intelligence data via mobile devices will only do so with some additional level of control. So, how has the industry responded? What are companies doing to address this very real threat? Brian explained that “Mobile Device Management (MDM) and Mobile Application Management (MAM) software vendors have rapidly created solutions for mobile devices that provide a vast array of services for controlling, managing and establishing enterprise mobile usage policies. On the device front, vendors now support full levels of encryption behind the firewall, encrypted local data storage, credential management such as federated single-sign-on as well as remote wipe, geo-fencing and other risk reducing features (should a device be lost or stolen). More importantly, these software vendors have created methods for providing these capabilities on a per application basis, allowing for complete isolation of the application from the mobile operating system. Finally, there are tools which allow the applications themselves to be distributed through enterprise application stores allowing IT organizations to manage who has access to the apps, when updates to the applications will happen, and revoke access after an employee leaves. So even though an employee may be using a personal device, access to company data can be controlled while on or near the company premises. So do the Oracle BI mobile products integrate with the MDM and MAM vendors? Brian explained that our customers use a wide variety of mobile security vendors and may even have more than one in-house. Therefore, Oracle is ensuring that users have a choice and a mechanism for linking together Oracle’s BI offering with their chosen vendor’s secure technology. The Oracle BI Mobile Security Toolkit, which is a version of the Oracle BI Mobile HD application, delivered through the Oracle Technology Network (OTN) in its component parts, helps Oracle users to build their own version of the Mobile HD application, sign it with their own enterprise development certificates, link with their security vendor of choice, then deploy the combined application through whichever means they feel most appropriate, including enterprise application stores.  Brian further explained that Oracle currently supports most of the major mobile security vendors, has close relationships with each, and maintains strong partnerships enabling both Oracle and the vendors to test, update and release a cooperating solution in lock-step. Oracle also ensures that as new versions of the Oracle HD application are made available on the Apple iTunes store, the same version is also immediately made available through the Security Toolkit on OTN.  Rest assured that as our workforce continues down the mobile path, company sensitive information can be secured.  To listen to the entire podcast, click here. To learn more about the Oracle BI Mobile HD, click  here To learn more about the BI Mobile Security Toolkit, click here 

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• Silverlight Cream for January 15, 2011 -- #1028

  - by Dave Campbell

  Note to #1024 Swag Winners: I'm sending emails to the vendors Sunday night, thanks for your patience (a few of you have not contacted me yet) In this Issue: Ezequiel Jadib, Daniel Egan(-2-), Page Brooks, Jason Zander, Andrej Tozon, Marlon Grech, Jonathan van de Veen, Walt Ritscher, Jesse Liberty, Jeremy Likness, Sacha Barber, William E. Burrows, and WindowsPhoneGeek. Above the Fold: Silverlight: "Building a Radar Control in Silverlight - Part 1" Page Brooks WP7: "Tutorial: Dynamic Tile Push Notification for Windows Phone 7" Jason Zander Training: "WP7 Unleashed Session I–Hands on Labs" Daniel Egan From SilverlightCream.com: Silverlight Rough Cut Editor SP1 Released Ezequiel Jadib has an announcement about the Rough Cut Editor SP1 release, and he walks you through the content, installation and a bit of the initial use. WP7 Unleashed Session I–Hands on Labs Daniel Egan posted Part 1 of 3 of a new WP7 HOL ... video online and material to download... get 'em while they're hot! WP7 Saving to Media Library Daniel Egan has another post up as well on saving an image to the media library... not the update from Tim Heuer... all good info Building a Radar Control in Silverlight - Part 1 This freakin' cool post from Page Brooks is the first one of a series on building a 'Radar Control' in Silverlight ... seriously, go to the bottom and run the demo... I pretty much guarantee you'll take the next link which is download the code... don't forget to read the article too! Tutorial: Dynamic Tile Push Notification for Windows Phone 7 Jason Zander has a nice-looking tutorial up on dynamic tile notifications... good diagrams and discussion and plenty of code. Reactive.buffering.from event. Andrej Tozon is continuing his Reactive Extensions posts with this one on buffering: BufferWithTime and BufferWIthCount ... good stuff, good write-up, and the start of a WP7 game? MEFedMVVM with PRISM 4 Marlon Grech combines his MEFedMVVM with Prism 4, and says it was easy... check out the post and the code. Adventures while building a Silverlight Enterprise application part #40 Jonathan van de Veen has a discussion up about things you need to pay attention to as your project gets close to first deployment... lots of good information to think about Silverlight or not. Customize Windows 7 Preview pane for XAML files Walt Ritscher has a (very easy) XAML extension for Windows 7 that allows previewing of XAML files in an explorer window... as our UK friends say "Brilliant!" Entity Framework Code-First, oData & Windows Phone Client From the never-ending stream of posts that is Jesse Liberty comes this one on EF Code-First... so Jesse's describing Code-First and OData all wrapped up about a WP7 app Sterling Silverlight and Windows Phone 7 Database Triggers and Auto-Identity Sterling and Database Triggers sitting in a tree... woot for WP7 from Jeremy Likness... provides database solutions including Validation, Data-specific concerns such as 'last modified', and post-save processing ... all good, Jeremy! A Look At Fluent APIs Sacha Barber has a great post up that isn't necessarily Silverlight, but is it? ... we've been hearing a lot about Fluent APIs... read on to see what the buzz is. Windows Phone 7 - Part 3 - Final Application William E. Burrows has Part 3 of his WP7 tutorial series up... this one completing the Golf Handicap app by giving the user the ability to manage scores. User Control vs Custom Control in Silverlight for WP7 WindowsPhoneGeek has a great diagram and description-filled post up on User Controls and Custom Controls in WP7... good external links too. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Windows Azure Recipe: Consumer Portal

  - by Clint Edmonson

  Nearly every company on the internet has a web presence. Many are merely using theirs for informational purposes. More sophisticated portals allow customers to register their contact information and provide some level of interaction or customer support. But as our understanding of how consumers use the web increases, the more progressive companies are taking advantage of social web and rich media delivery to connect at a deeper level with the consumers of their goods and services. Drivers Cost reduction Scalability Global distribution Time to market Solution Here’s a sketch of how a Windows Azure Consumer Portal might be built out: Ingredients Web Role – this will host the core of the solution. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control (optional) – if identity needs to be tracked within the solution, the access control service combined with the Windows Identity Foundation framework provides out-of-the-box support for several social media platforms including Windows LiveID, Google, Yahoo!, Facebook. It also has a provider model to allow integration with other platforms as well. Caching (optional) – for sites with high traffic with lots of read-only data and lists, the distributed in-memory caching service can be used to cache and serve up static data at higher scale and speed than direct database requests. It can also be used to manage user session state. Blob Storage (optional) – for sites that serve up unstructured data such as documents, video, audio, device drivers, and more. The data is highly available and stored redundantly across data centers. Each entry in blob storage is provided with it’s own unique URL for direct access by the browser. Content Delivery Network (CDN) (optional) – for sites that service users around the globe, the CDN is an extension to blob storage that, when enabled, will automatically cache frequently accessed blobs and static site content at edge data centers around the world. The data can be delivered statically or streamed in the case of rich media content. Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• Managing Oracle Exalogic Elastic Cloud with Oracle Enterprise Manager Ops Center

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Enterprise Manager Ops Center 12c now comes out-of-the-box  with the latest release of Oracle Exalogic Elastic Cloud 2.0.1 software. It allows Customer to manage and monitor all components inside the Exalogic rack, including provisioning and management of physical and virtualized server. Ops Center will allow Customers to easily get started with creating and managing Private Clouds using the Exalogic components. Here is a snaphot of the Assets view showing the managable components of a Quarter Rack with 8 Compute Nodes: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A colleague has recently posted an interesting series of "Exalogic 2.0.1 Tea Break Snippets" which will guide you through the initial steps to get started with setting up your Exalogic environment: Exalogic 2.0.1 Tea Break Snippets - Creating Cloud Users https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea1 Exalogic 2.0.1 Tea Break Snippets - Creating Networks https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea2 Exalogic 2.0.1 Tea Break Snippets - Allocating Static IP Addresses https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea3 Exalogic 2.0.1 Tea Break Snippets - Creating Accounts https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea4 Exalogic 2.0.1 Tea Break Snippets - Importing Public Server Template https://blogs.oracle.com/ATeamExalogic/entry/exalogic_2_0_1_tea5 Have fun reading these very useful postings ! Dr. Jürgen Fleischer , Oracle Enterprise Manager Ops Center Engineering Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Cloud Apps News @#OOW12

  - by Natalia Rachelson

  All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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• Incomplete upgrade 12.04 to 12.10

  - by David

  Everything was running smoothly. Everything had been downloaded from Internet, packages had been installed and a prompt asked for some obsolete programs/files to be removed or kept. After that the computer crashed and and to manually force a shutdown. I turned it on again and surprise I was on 12.10! Still the upgrade was not finished! How can I properly finish that upgrade? Here's the output I got in the command line after following posted instructions: i astrill - Astrill VPN client software i dayjournal - Simple, minimal, digital journal. i gambas2-gb-form - A gambas native form component i gambas2-gb-gtk - The Gambas gtk component i gambas2-gb-gtk-ext - The Gambas extended gtk GUI component i gambas2-gb-gui - The graphical toolkit selector component i gambas2-gb-qt - The Gambas Qt GUI component i gambas2-gb-settings - Gambas utilities class i A gambas2-runtime - The Gambas runtime i google-chrome-stable - The web browser from Google i google-talkplugin - Google Talk Plugin i indicator-keylock - Indicator for Lock Keys i indicator-ubuntuone - Indicator for Ubuntu One synchronization s i A language-pack-kde-zh-hans - KDE translation updates for language Simpl i language-pack-kde-zh-hans-base - KDE translations for language Simplified C i libapt-inst1.4 - deb package format runtime library idA libattica0.3 - a Qt library that implements the Open Coll idA libbabl-0.0-0 - Dynamic, any to any, pixel format conversi idA libboost-filesystem1.46.1 - filesystem operations (portable paths, ite idA libboost-program-options1.46.1 - program options library for C++ idA libboost-python1.46.1 - Boost.Python Library idA libboost-regex1.46.1 - regular expression library for C++ i libboost-serialization1.46.1 - serialization library for C++ idA libboost-signals1.46.1 - managed signals and slots library for C++ idA libboost-system1.46.1 - Operating system (e.g. diagnostics support idA libboost-thread1.46.1 - portable C++ multi-threading i libcamel-1.2-29 - Evolution MIME message handling library i libcmis-0.2-0 - CMIS protocol client library i libcupsdriver1 - Common UNIX Printing System(tm) - Driver l i libdconf0 - simple configuration storage system - runt i libdvdcss2 - Simple foundation for reading DVDs - runti i libebackend-1.2-1 - Utility library for evolution data servers i libecal-1.2-10 - Client library for evolution calendars i libedata-cal-1.2-13 - Backend library for evolution calendars i libedataserver-1.2-15 - Utility library for evolution data servers i libexiv2-11 - EXIF/IPTC metadata manipulation library i libgdu-gtk0 - GTK+ standard dialog library for libgdu i libgdu0 - GObject based Disk Utility Library idA libgegl-0.0-0 - Generic Graphics Library idA libglew1.5 - The OpenGL Extension Wrangler - runtime en i libglew1.6 - OpenGL Extension Wrangler - runtime enviro i libglewmx1.6 - OpenGL Extension Wrangler - runtime enviro i libgnome-bluetooth8 - GNOME Bluetooth tools - support library i libgnomekbd7 - GNOME library to manage keyboard configura idA libgsoap1 - Runtime libraries for gSOAP i libgweather-3-0 - GWeather shared library i libimobiledevice2 - Library for communicating with the iPhone i libkdcraw20 - RAW picture decoding library i libkexiv2-10 - Qt like interface for the libexiv2 library i libkipi8 - library for apps that want to use kipi-plu i libkpathsea5 - TeX Live: path search library for TeX (run i libmagickcore4 - low-level image manipulation library i libmagickwand4 - image manipulation library i libmarblewidget13 - Marble globe widget library idA libmusicbrainz4-3 - Library to access the MusicBrainz.org data i libnepomukdatamanagement4 - Basic Nepomuk data manipulation interface i libnux-2.0-0 - Visual rendering toolkit for real-time app i libnux-2.0-common - Visual rendering toolkit for real-time app i libpoppler19 - PDF rendering library i libqt3-mt - Qt GUI Library (Threaded runtime version), i librhythmbox-core5 - support library for the rhythmbox music pl i libusbmuxd1 - USB multiplexor daemon for iPhone and iPod i libutouch-evemu1 - KernelInput Event Device Emulation Library i libutouch-frame1 - Touch Frame Library i libutouch-geis1 - Gesture engine interface support i libutouch-grail1 - Gesture Recognition And Instantiation Libr idA libx264-120 - x264 video coding library i libyajl1 - Yet Another JSON Library i linux-headers-3.2.0-29 - Header files related to Linux kernel versi i linux-headers-3.2.0-29-generic - Linux kernel headers for version 3.2.0 on i linux-image-3.2.0-29-generic - Linux kernel image for version 3.2.0 on 64 i mplayerthumbs - video thumbnail generator using mplayer i myunity - Unity configurator i A openoffice.org-calc - office productivity suite -- spreadsheet i A openoffice.org-writer - office productivity suite -- word processo i python-brlapi - Python bindings for BrlAPI i python-louis - Python bindings for liblouis i rts-bpp-dkms - rts-bpp driver in DKMS format. i system76-driver - Universal driver for System76 computers. i systemconfigurator - Unified Configuration API for Linux Instal i systemimager-client - Utilities for creating an image and upgrad i systemimager-common - Utilities and libraries common to both the i systemimager-initrd-template-am - SystemImager initrd template for amd64 cli i touchpad-indicator - An indicator for the touchpad i ubuntu-tweak - Ubuntu Tweak i A unity-lens-utilities - Unity Utilities lens i A unity-scope-calculator - Calculator engine i unity-scope-cities - Cities engine i unity-scope-rottentomatoes - Unity Scope Rottentomatoes

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• Keeping an Eye on Your Storage

  - by Fatherjack

  There are plenty of resources that advise you about looking for signs that your storage hardware is having problems. SQL Server Alerts for 823, 824 and 825 are covered here by Paul Randall of SQL Skills: http://www.sqlskills.com/blogs/paul/a-little-known-sign-of-impending-doom-error-825/ and here by me: https://www.simple-talk.com/blogs/2011/06/27/alerts-are-good-arent-they/. Now until very recently I wasn’t aware that there was a different way to track the 823 + 824 errors. It was by complete chance that I happened to be searching about in the msdb database when I found the suspect_pages table. Running a query against it I got zero rows. This, as it turns out is a good thing. Highlighting the table name and pressing F1 got me nowhere – Is it just me or does Books Online fail to load properly for no obvious reason sometimes? So I typed the table name into the search bar and got my local version of http://msdn.microsoft.com/en-us/library/ms174425.aspx. From that we get the following description: Contains one row per page that failed with a minor 823 error or an 824 error. Pages are listed in this table because they are suspected of being bad, but they might actually be fine. When a suspect page is repaired, its status is updated in the event_type column. So, in the table we would, on healthy hardware, expect to see zero rows but on disks that are having problems the event_type column would show us what is going on. Where there are suspect pages on the disk the rows would have an event_type value of 1, 2 or 3, where those suspect pages have been restored, repaired or deallocated by DBCC then the value would be 4, 5 or 7. Having this table means that we can set up SQL Monitor to check the status of our hardware as we can create a custom metric based on the query below: USE [msdb] go SELECT COUNT(*) FROM [dbo].[suspect_pages] AS sp All we need to do is set the metric to collect this value and set an alert to email when the value is not 1 and we are then able to let SQL Monitor take care of our storage. Note that the suspect_pages table does not have any updates concerning Error 825 which the links at the top of the page cover in more detail. I would suggest that you set SQL Monitor to alert on the suspect_pages table in addition to other taking other measures to look after your storage hardware and not have it as your only precaution. Microsoft actually pass ownership and administration of the suspect_pages table over to the database administrator (Manage the suspect_pages Table (SQL Server)) and in a surprising move (to me at least) advise DBAs to actively update and archive data in it. The table will only ever contain a maximum of 1000 rows and once full, new rows will not be added. Keeping an eye on this table is pretty important, although In my opinion, if you get to 1000 rows in this table and are not already waiting for new disks to be added to your server you are doing something wrong but if you have 1000 rows in there then you need to move data out quickly because you may be missing some important events on your server.

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• Gartner PCC: A Shovel & Some Ah-Ha's

  - by kellsey.ruppel

  When Gartner Vice President and leading analyst Whit Andrews kicked off the Gartner Portals, Content & Collaboration Summit on Monday, March 12 at the Gaylord Palms in Orlando, FL by bringing a shovel to the stage, eyebrows raised and a few thoughts went through my head. Either this guy plans to go help the construction workers outside construct that new pool at the Gaylord or he took a wrong turn and is at the wrong conference. Oh and how did he get that shovel through airport security? As Whit explained more his objective became more clear…take everything anyone has ever told you about portals and throw it out the window, as portals have evolved and times they are most certainly changing. The future Web is here, available not only on browsers but also via a broad spectrum of access points, including automobiles, consumer electronics and more and more mobile devices. Not merely prevalent, the future Web is also multimedia-driven and operates in real time, driven by mobility, social media, streaming video and other dynamic services. Applications and user experiences are in the midst of an evolution — from the early, simple mobile Web models to today’s Web 2.0 mobile apps and, ultimately, to a world of predominantly Web apps. Additionally, cloud services will forever change how portals and user experience are designed, built, delivered, sourced and managed. So what does this mean for you? Today’s organizations need software that will enable them to not just do their jobs, but to do it in a way that is familiar and easy for them.  What does this mean for IT? Use software and technology as an enabler, not as a roadblock. Overall, we had a great week in Orlando learning about how to improve the user experience, manage content explosion, launch social initiatives, transition to mobile environments and understand cloud and SaaS options.  We had some great conversations throughout the conference and at the Oracle booth. Lots of demonstrations were given of Oracle WebCenter Sites and Oracle Social Network. And as Christie mentioned earlier this week, our Vice President of Product Management and Strategy for WebCenter Loren Weinberg presented on the topic of customer engagement and talked about how organization’s relationships with their customers have fundamentally changed today and the resulting impact that has on their priorities.  Loren also talked about the importance of customer engagement, why that matters now more than ever, and what you can do to help your company or organization succeed in this new world. The question asked in every keynote and session was a simple one: What is your “ah-ha” moment? I personally had quite a few, some of which I’ve captured below. 70% of internal social initiatives eventually fail. By 2014, refusing to communicate with consumers via social media will be as harmful as ignoring emails/phone calls is today. Customer engagement = multi-channel + social & interactive + personal & relevant + optimized. If people choose to talk about your product/company/service, it's because it's remarkable. -- Seth Godin's keynote (one of the highlights of the conference!) The Web will become the primary method used for delivering content and applications to mobile devices. By 2015, 20% of smart phone users worldwide will conduct commerce using context-enriched services on a weekly basis.  86% of customers will pay more for a better customer experience. 6 P's of Quality User Experience. Product. Enabled by: People, Patterns, Process, Profit, Priorities. Did you attend the Gartner Summit? What were your ah-ha moments?

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• Iterative and Incremental Principle Series 4: Iteration Planning – (a.k.a What should I do today?)

  - by llowitz

  Welcome back to the fourth of a five part series on applying the Iteration and Incremental principle.  During the last segment, we discussed how the Implementation Plan includes the number of the iterations for a project, but not the specifics about what will occur during each iteration.  Today, we will explore Iteration Planning and discuss how and when to plan your iterations. As mentioned yesterday, OUM prescribes initially planning your project approach at a high level by creating an Implementation Plan.  As the project moves through the lifecycle, the plan is progressively refined.  Specifically, the details of each iteration is planned prior to the iteration start. The Iteration Plan starts by identifying the iteration goal.  An example of an iteration goal during the OUM Elaboration Phase may be to complete the RD.140.2 Create Requirements Specification for a specific set of requirements.  Another project may determine that their iteration goal is to focus on a smaller set of requirements, but to complete both the RD.140.2 Create Requirements Specification and the AN.100.1 Prepare Analysis Specification.  In an OUM project, the Iteration Plan needs to identify both the iteration goal – how far along the implementation lifecycle you plan to be, and the scope of work for the iteration.  Since each iteration typically ranges from 2 weeks to 6 weeks, it is important to identify a scope of work that is achievable, yet challenging, given the iteration goal and timeframe.  OUM provides specific guidelines and techniques to help prioritize the scope of work based on criteria such as risk, complexity, customer priority and dependency.  In OUM, this prioritization helps focus early iterations on the high risk, architecturally significant items helping to mitigate overall project risk.  Central to the prioritization is the MoSCoW (Must Have, Should Have, Could Have, and Won’t Have) list.   The result of the MoSCoW prioritization is an Iteration Group.  This is a scope of work to be worked on as a group during one or more iterations.  As I mentioned during yesterday’s blog, it is pointless to plan my daily exercise in advance since several factors, including the weather, influence what exercise I perform each day.  Therefore, every morning I perform Iteration Planning.   My “Iteration Plan” includes the type of exercise for the day (run, bike, elliptical), whether I will exercise outside or at the gym, and how many interval sets I plan to complete.    I use several factors to prioritize the type of exercise that I perform each day.  Since running outside is my highest priority, I try to complete it early in the week to minimize the risk of not meeting my overall goal of doing it twice each week.  Regardless of the specific exercise I select, I follow the guidelines in my Implementation Plan by applying the 6-minute interval sets.  Just as in OUM, the iteration goal should be in context of the overall Implementation Plan, and the iteration goal should move the project closer to achieving the phase milestone goals. Having an Implementation Plan details the strategy of what I plan to do and keeps me on track, while the Iteration Plan affords me the flexibility to juggle what I do each day based on external influences thus maximizing my overall success. Tomorrow I’ll conclude the series on applying the Iterative and Incremental approach by discussing how to manage the iteration duration and highlighting some benefits of applying this principle.

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• Sunshine after the iCloud release?

  - by Laila

  "Why should I believe them? They're the ones that brought us MobileMe? It was not our finest hour, but we learned a lot." Steve Jobs June 6th 2011 Apple's new cloud service has been met with uncritical excitement by industry commentators.  It is wonderful what a rename can do.  Apple has had a 'cloud' offering for three years called MobileMe, successor to .MAC and  iTools, so iCloud is now the fourth internet service Apple have attempted. If this had been Microsoft, there would have been catcalls all around the blogosphere.  I'll admit that there is a lot more functionality announced for iCloud than MobileMe has ever managed to achieve, but then almost anything has more functionality than MobileMe.  It's an expensive service (£120 a year in the UK, $90 in the states), launched as far back as  June 9, 2008, that has delivered very little and suffered a string of technical problems; the documentation was mainly  a community effort, built up gradually by the frustrated and angry users. It was supposed to synchronise PC Outlook calendars but couldn't manage Microsoft Exchange (Google could, of course). It used WebDAV to allow Windows users to attach to the filestore, but didn't document how to do it. The method for downloading and uploading files to the cloud-based filestore was ridiculously clunky. It allowed you to post photos on a public site, but forgot to include a way of deleting photos. I could go on with the list, but you can explore the many sites that have flourished to inhabit the support-vacuum left by Apple. MobileMe should have had all the bright new clever things announced for iCloud. Apple dropped the ball, and allowed services such as Flickr to fill the void. However, their PR skills are such that, a name-change later (the .ME.com email address remains), it has turned a rout into a victory, and hundreds of earnest bloggers have been extolling Apple's expertise in cloud matters. This must be frustrating for the other cloud providers who have quietly got the technology working right. I wish iCloud well, even though I resent the expensive mess they made of MobileMe. Apple promise that iCloud will sync files, apps, app data, and media across all the different iOS5 devices, Macs, and PCs. It also hopes to sync music across devices, but not video content. They've offered existing MobileMe users free use of the MobileMe service for a year as the product is morphed, and they will be able to transfer to iCloud when it is launched in the autumn.  On June 30, 2012, MobileMe will die, and Apple's iWeb is also soon to join iTools and .MAC in the hereafter. So why get excited about iCloud? That all depends on the level of PC integration. Whereas iOS5 machines will be full participants in the new world of data-sharing (Sorry iPod Touch users) what about .NET libraries? There is talk of synchronising 'My Pictures' libraries with iOS5 and iMac machines, but little more detail as yet. Apple has a lot to prove with iCloud and anyone with actual experience of their past attempts to get into cloud services will be wary.

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• Webcast Q&A: Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter

  - by kellsey.ruppel

  Last Thursday we had the third webcast in our WebCenter in Action webcast series, "Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter", where customer Sean Mattson from HDS and Rob Vandenberg from Oracle Partner Lingotek shared how Oracle WebCenter is powering Hitachi Data System’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Sean Mattson, Hitachi Data Systems  Q: Did you run into any issues in the deployment of the platform?A: There were some challenges, we were one of the first enterprise ‘on premise’ installations for Lingotek and our WebCenter platform also has a lot of custom features.  There were a lot of iterations and back and forth working with Lingotek at first.  We both helped each other, learned a lot and in the end managed to resolve all issues and roll out a very compelling solution for HDS. Q: What has been the biggest benefit your end users have seen?A: Being able to manage and govern the content lifecycle globally and centrally and at the same time enabling the field to update, review and publish the incremental content changes without a lot of touchpoints has helped us streamline and simplify the entire publishing process. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: I wouldn't say resistance as much as skepticism that we could actually deploy an automated and self publishing solution.  Even if a solution is great, adoption of a new process can be a challenge and we are still pursuing our adoption targets.  One of the most important aspects is to include lots of training and support materials and offer as much helpdesk type support as needed to get the field self sufficient and confident in the capabilities of the system.  Rob Vandenberg, Lingotek  Q: Are there any limitations regarding supported languages such as support for French Canadian and Indian languages?A: Lingotek supports all language pairs. Including right to left languages and double byte languages such as Chinese, Japanese and Korean Q: Is the Lingotek solution integrated with the new 11g release of WebCenter Sites? A: Yes! In fact, Lingotek is the first OVI partner for Oracle WebCenter Sites  Q: Can translation memories help to improve the accuracy of machine translation?A: One of the greatest long term strategic benefits of using Lingotek is the accumulation of translation memories, or past human translations. These TMs can be used to "train" statistical machine translation engines to have higher and higher quality. This virtuous cycle is ongoing and will consistently improve both machine and human translations.  Q: We have existing translation memories from previous work with our translation service provider. Can they be easily imported in to the Lingotek solution for re-use? Q: Yes, Lingotek is standards compliant. We support TM import in both the TMX and XLIFF formats. Q: If we use Lingotek as a service to do our professional translation and also use the Lingotek software solution, do we get the translation memories to give us a means of just translating future adds and changes ourselves? A: Yes, all the data is yours, always. Lingotek can provide both the integrated translation software as well as the professional translation services. All the content and translation memories are yours. Q: Can you give us an example of where community translation has proved to be successful?A: The key word here is community. If you have a community that cares about you, your content, and the rest of the community, then community translation can work for you. We've seen effective use cases in Product User Groups content, Support Communities, and other types of User Generated content, like wikis and blogs.   If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!   Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter from Oracle WebCenter

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• Company wants to write custom project management tool, rather then use third party product.

  - by Jason Evans

  At the company I work, we are really wanting to get into the agile methodology for developing software. One thing that I'm not excited about is the fact that management wants us to build a custom project management feature inside the company's Intranet. I think this is a total waste of time. There are many great third party tools available (e.g. Axosoft OnTime) that can do everything we need, and more. For how much development time it would cost us to build our own project management module, we could buy numerous licences for a third party product. One concern is that, whilst we are writing code for a client, and using our custom Intranet project management module, we find bugs in the module that need fixing ASAP. That means having to stop work on the client code to fix the Intranet. That just puts shivers down my spine. Another worry I have is lack of functionality. This custom module is going to be so basic, that it will just feel really crap to use. That might sound a bit snooty, but for goodness sake, many third party tools are so feature rich, that the idea of having to write our own tool makes feel very uneasy. In fact, I can't be bothered. What do you guys think? I'm going to raise this issue with my boss, since I feel it's such an important topic to talk about. EDIT: Thanks for the great responses, much appreciated. To summarize some of them: Money Naturally my boss does want to save money, by not forking out a few hundred £'s for licences. However, for us to write a custom tool, it will take x number of days, multiplied by approx £500, which is our costs. I don't see the business value in this. Management have mentioned that they want to sell the Intranet as a product in the future, but it's so custom to our needs (and downright basic), that in order to give it to another client, I can see us having to fork a version of the code and rebuild the majority of it anyway. So it's not like we're gaining anything there in reuse. Features Having our own custom module means not feature bloat - only the functionality we require will be in the product. My issue is that there are plenty of free, open-source project management tools out there with minimal features already. So even if cost is an issue, we could look into open-source. Again it all boils down to the fact that I don't see the point in writing a project management tool in this day and age. It's a bit like writing your own web browser - why?, what's the point? Although management are asking for this tool, just because they are, it does not mean I'm going to please them and do it just because they asked for it. If something does not make sense, then I will raise it as a concern. At the end of the day, it's the developers who write the code, it's the developers who make money for a business. Thus, as far I'm concerned, the devs have a very big role in deciding how a company should manage projects and what tools are used. "I am Spartan, argh!" :) Hmm, I've not been able to make this question a wiki for some reason, thus I'm going to have to pick an answer to accept. Cheers. Jas.

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• Hell and Diplomacy: Notes on Software Integration

  - by ericajanine

  Well, I'm getting cabin fever and short-timer's ADD all at the same time. I haven't been anywhere outside of my greater city area in FOREVER and I'm only days away from my vacation. I have brainlock because the last few days have been non-stop diffusing amazingly hostile conversations. I think I'll write about that. So then, I "do" software. At the end of the day, software is pretty straightforward. Software is that thing we love and try to make do things not currently in play, in existence. If a process around getting software to do something is broken (like most actually are), then we should acknowledge it and move on. We are professional. We are helpful beyond the normal call of duty. We live and breathe making the lives better for those apps being active in the world. But above all--the shocker: We are SERVICE. In a service frame of mind, all perspectives shift to what is best overall for system stabilization vs. what must be in production to meet business objectives. It doesn't matter how much you like or dislike the creator of said software. It doesn't matter what time you went to bed last night or if your mate appreciates your Death March attitude. Getting a product in and when is an age-old dilemma in a software environment where more than, say, 3 people are involved. We know this. Taking a servant's perspective eliminates the drama surrounding what a group of half-baked developers forgot to tell each other in the 11th hour about their trampling changes before check-in. We, my counterparts in society, get paid to deal with that drama. I get paid to diffuse that drama and make everything integrate as smoothly as possible. At the end of the day, attacking someone over a minor detail not only makes things worse, it's against the whole point of our real existence. Being in support or software integration means you are to keep your eyes on the end game. That end game? It's making a solution work for all stakeholders, not just you or your immediate superior. Development and technology groups exist because business groups need them to exist and solve their issues. The end game? Doing what is best for those business groups ultimately. Period. Note: That does not mean you let your business users solely dictate when and if something gets changed in an environment you ultimately own. That's just crazy. Software and its environments are legitimately owned by those who manage it directly, no matter how important a business group believes it is to the existence of mankind. So, you both negotiate the terms of changing that environment and only do so upon that negotiation. Diplomacy is in order. So, to finish my thoughts: If you have no ability to keep your mouth shut in a situation where a business or development group truly need your help to make something work even beyond a deadline, find another profession. Beating up someone verbally because they screw up means a service attitude is not at the forefront of your motivation for doing what is ultimately their work and their product. Software, especially integration, requires a strong will and a soft touch to keep it on track. Not a hammer covered in broken glass.

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