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• Is it reasonable to insist on reproducing every defect before diagnosing and fixing it?

  - by amphibient

  I work for a software product company. We have large enterprise customers who implement our product and we provide support to them. For example, if there is a defect, we provide patches, etc. In other words, It is a fairly typical setup. Recently, a ticket was issued and assigned to me regarding an exception that a customer found in a log file and that has to do with concurrent database access in a clustered implementation of our product. So the specific configuration of this customer may well be critical in the occurrence of this bug. All we got from the customer was their log file. The approach I proposed to my team was to attempt to reproduce the bug in a similar configuration setup as that of the customer and get a comparable log. However, they disagree with my approach saying that I should not need to reproduce the bug (as that is overly time-consuming and will require simulating a server cluster on VMs) and that I should simply "follow the code" to see where the thread- and/or transaction-unsafe code is and put the change working off of a simple local development, which is not a cluster implementation like the environment from which the occurrence of the bug originates. To me, working out of an abstract blueprint (program code) rather than a concrete, tangible, visible manifestation (runtime reproduction) seems like a difficult working environment (for a person of normal cognitive abilities and attention span), so I wanted to ask a general question: Is it reasonable to insist on reproducing every defect and debug it before diagnosing and fixing it? Or: If I am a senior developer, should I be able to read (multithreaded) code and create a mental picture of what it does in all use case scenarios rather than require to run the application, test different use case scenarios hands on, and step through the code line by line? Or am I a poor developer for demanding that kind of work environment? Is debugging for sissies? In my opinion, any fix submitted in response to an incident ticket should be tested in an environment simulated to be as close to the original environment as possible. How else can you know that it will really remedy the issue? It is like releasing a new model of a vehicle without crash testing it with a dummy to demonstrate that the air bags indeed work. Last but not least, if you agree with me: How should I talk with my team to convince them that my approach is reasonable, conservative and more bulletproof?

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• How do you feel about being asked to code during an interview?

  - by Mystere Man

  I have seen a lot of comments about good interview questions and puzzles to require potential developers to solve during the interview process. I have personally had several interviews in which the interviewer has asked me to write some piece of code or solve a problem during the interview, and I have always performed very poorly in these "tests". The reason is simple, as a developer who spends my days talking to computers, I find I have to prepare myself and "switch gears" to be in "interview mode". I prepare myself to make a good impression. When I'm programming, I'm very focused and am totally different from when I'm being "interpersonal". I just can't get into "the zone" when I'm also having to be a charming and witty potential employee. I feel that by asking a developer to prove his skills during an interview, all you're doing is finding out if they can code under pressure, and at the drop of a hat. It has almost no ability to determine how you would perform in a "real life" development situation. Maybe, if you're looking for someone that can code and chat at the same time, i can see how that would be beneficial. But I think you overlook potential candidates that simply do not perform well in such an artificial environment. While I appreciate that a potential employer wants to see what I can do, I don't think an interview is the place for such a test. I mean, suppose a job for an over the road trucker required that you drive while being interviewed. How does that really end well? So I'm curious as to what others think about such situations. Have you failed interviews because you were not in the right frame of mind? Have you failed to make a good interpersonal impression because you were too distracted trying to solve the problem? If you're a hiring manager, or someone that gives interviews, do you even think about such things? Is it really important that someone perform well in an interview? EDIT: To clarify, I'm not against testing applicants. My concern is about testing during an interview. See also: What are the pros and cons for the employer of code questions during an interview? looking at this from the interviewer's point of view.

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• Windows Phone 7, taking the mobile out of mobile

  - by markritchie

  I’ll start off this blog entry with a little background which is necessary for you to understand my situation. I moved from to the UK to Germany about three years ago and while I can converse in German, English is still very much my first language and the language I want my content delivered in. I happily purchased a HTC HD7 when WP7 was released here in Germany thinking foolishly that Microsoft really would get internationalization and localization as it’s at the heart of their business and developer products. Overall I’m very happy with my WP7, the camera sucks but that’s more HTC’s fault that Microsoft, but other than that it’s a very promising platform. My problems started when I purchased my first app. Initially everything appeared to be fine and things were as smooth as things had been with my previous free applications, however about a month after I received an email from Zune informing me that the credit card that they had registered against my account had expired. No problem I foolishly thought; I’ll simply add a new one. I don’t want to bore you with the details of what I’ve been through other than to take the low-lights: trying numerous websites, posts on Microsoft Answers and a tweet to Microsoft Support all to no avail. Today somebody suggested that I call the Xbox support line in the UK as they had solved their billing problems this way. So I called up the Xbox support line since I hadn’t resolved the problem using the Zune portal to resolve my problem with my WP7 (anybody else thinks Microsoft might need some consolidation here). After being on the phone with a very friendly representative in Ireland I was informed that because my British credit card has a billing address in Germany they are unable to accept it as a credit card. Because my Live ID and Zune Tag are registered in the UK they cannot take my card. Their solution is that I have to create a new Zune Tag that has its locale in Germany and then associate it with my phone. Now, first thing I go to register for a Zune Tag with a German locale it very kindly switches into German for me, nothing quite like reading a EULA in a language you’re not fluent in. I’ve no idea how this will affect the apps that are available to me in the app store, and I’m pretty sure it means that all my Xbox live achievements will become history. And what if I was to move to say France at some point do I have to go through all this again? At the end of the day I’m trying to set something up so I can give them my money and they’re making it VERY difficult for me. Could you imagine walking into a book store when you were on holiday and being told by the clerk that they couldn’t take your credit card because you came from another country?

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• Ad-hoc reporting similar to Microstrategy/Pentaho - is OLAP really the only choice (is OLAP even sufficient)?

  - by TheBeefMightBeTough

  So I'm getting ready to develop an API in Java that will provide all dimensions, metrics, hierarchies, etc to a user such that they can pick and choose what they want (say, e.g., dimensions of Location (a store) and Weekly, and the metric Product Sales $), provide their choices to the api, and have it spit out an object that contains the answer to their question (the object would probably be a set of cells). I don't even believe there will be much drill up/down. The data warehouse the APIwill interface with is in a standard form (FACT tables, dimensions, star schema format). My question is, is an OLAP framework such as Mondrian the only way to achieve something akin to ad-hoc reporting? I can envisage a really large Cube (or VirtualCube) that contains most of the dimensions and metrics the user could ever want, which would give the illusion of ad-hoc reporting. The problem is that there is a ton of setup to do (so much XML) to get the framework to work with the data. Further it requires specific knowledge, such as MDX, and even moreso learning the framework peculiars (Mondrian API). Finally, I am not positive it will scale much better than simply making queries against a SQL database. OLAP to me feels like very old technology. Is performance really an issue anymore? The alternative I can think of would be dynamic SQL. If the existing tables in the data warehouse conform to a naming scheme (FACT_, DIM_, etc), or if a very simple config file/ database table containing config information existed that stored which tables are fact tables, which are dimensions, and what metrics are available, then couldn't the api read from that and assembly the appropriate sql query? Would this necessarily be harder than learning MDX, Mondrian (or another OLAP framework), and creating all the cubes? In general, I feel that OLAP is at the same time too powerful (supports drill up/down, complex functions) and outdated and am reluctant to base my architecture on it. However, I am unsure if the alternative(s), such as rolling my own ad-hoc reporting framework using dynamic SQL would remove any complexity while still fulfilling requirements, both functional and non-functional (e.g., scalability; some FACT tables have many millions of rows). I also wonder about other techniques (e.g., hive). Has anyone here tried to do ad-hoc reporting? Any advice? I expect this project to take a pretty long time (3 months min, but probably longer), so I just do not want to commit to an architecture without being absolutely sure of its pros and cons. Thanks so much.

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• How to Export a Contact to and Import a Contact from a vCard (.vcf) File in Outlook 2013

  - by Lori Kaufman

  vCard is the abbreviation for Virtual Business Card and is the standard format (.vcf files) for electronic business cards. vCards allow you to create and share contact information over the internet, such as in email messages and instant messaging. You can also use vCards to move contact information from one email or personal information management program to another, as long as both programs support the .vcf file format. vCards can contain name and address information, as well as phone numbers, email addresses, URLs, images, and audio clips. We will show you how to export a contact to and import a contact from a vCard, or .vcf file, in Outlook. First access the People section by clicking People at the bottom of the Outlook window. To view your contact in business card format, click Business Card in the Current View section of the Home tab. Select a contact by clicking on the name bar at the top of the business card. To export the selected contact as a vCard, click the File tab. On the Account Information screen, click Save As in the list of options on the left. The Save As dialog box displays. By default, the name of the contact is used to name the .vcf file in the File name edit box. Change the name, if desired, select a location for the file, and click Save. The contact is saved as a .vcf file. To import a vCard, or .vcf file, into Outlook, simply double-click on the .vcf file. By default, .vcf files are automatically associated with Outlook, so the file is opened in Outlook as a Contact. Make any changes or additions to the contact in the contact editing window. To save the contact, click Save & Close in the Actions section of the Contact tab. NOTE: Notice that because this contact is new, the full contact editing window displays rather than the Contact Card that displays when double-clicking on a contact. You can open the full contact editing window instead of the Contact Card when editing a contact or searching for a contact. The contact is added to the Contacts folder. You can add your contact information to a signature in business card format, and it will display as shown above in emails. We have covered how to create signatures and will be discussing more about signatures and business cards in Outlook.     

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• How to chain actions/animations together and delay their execution?

  - by codinghands

  I'm trying to build a simple game with a number of screens - 'TitleScreen', 'LoadingScreen', 'PlayScreen', 'HighScoreScreen' - each of which has it's own draw & update logic methods, sprites, other useful fields, etc. This works well for me as a game dev beginner, and it runs. However, on my 'PlayScreen' I want to run some animations before the player gets control - dropping in some artwork, playing some sound effects, generally prettifying things a little. However, I'm not sure what the best way to chain animations / sound effects / other timed general events is. I could make an intermediary screen, 'PrePlayScreen', which simply has all of this hardcoded like so: Update(){ Animation anim1 = new Animation(.....); Animation anim2 = new Animation(.....); anim1.Run(); if(anim1.State == AnimationState.Complete) anim2.Run(); if(anim2.State == AnimationState.Complete) // Load 'PlayScreen' screen } But this doesn't seem so great - surely their must be a better way? I then thought, 'Hey - an AnimationManager! That'd be awesome!'. But then that creeping OOP panic set in as I thought about it some more. If I create the Animation in my Screen, then add it to the AnimationManager (which may or may not be a GameComponent hooked up to Update/Draw), how can I get 'back' to it? To signal commands like start / end / repeat? I'd still need to keep a reference to the object in my Screen so that I could still communicate with it once it's buried in the bosom of a List in my AnimationManager. This seems bad. I've also tried using events - call 'Update' on all the animations in the PlayScreen update loop, but crucially all of the animations have a bool flag ('Active') which determines whether they should begin. The first animation has this set to 'true', all others 'false'. On completion the first animation raises an event, which sets animation 2's bool flag to true (and so it then runs). Once animation 2 is complete another 'anim complete' event is raised, and the screen state changes. Considering the game I'm making is basically as simple as it gets I know I'm overthinking this... it's just the paradigm shift from web - game development is making me break out in a serious case of the stupids.

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• openGL textures in bitmap mode

  - by evenex_code

  For reasons detailed here I need to texture a quad using a bitmap (as in, 1 bit per pixel, not an 8-bit pixmap). Right now I have a bitmap stored in an on-device buffer, and am mounting it like so: glBindBuffer(GL_PIXEL_UNPACK_BUFFER, BFR.G[(T+1)%2]); glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB, W, H, 0, GL_COLOR_INDEX, GL_BITMAP, 0); The OpenGL spec has this to say about glTexImage2D: "If type is GL_BITMAP, the data is considered as a string of unsigned bytes (and format must be GL_COLOR_INDEX). Each data byte is treated as eight 1-bit elements..." Judging by the spec, each bit in my buffer should correspond to a single pixel. However, the following experiments show that, for whatever reason, it doesn't work as advertised: 1) When I build my texture, I write to the buffer in 32-bit chunks. From the wording of the spec, it is reasonable to assume that writing 0x00000001 for each value would result in a texture with 1-px-wide vertical bars with 31-wide spaces between them. However, it appears blank. 2) Next, I write with 0x000000FF. By my apparently flawed understanding of the bitmap mode, I would expect that this should produce 8-wide bars with 24-wide spaces between them. Instead, it produces a white 1-px-wide bar. 3) 0x55555555 = 1010101010101010101010101010101, therefore writing this value ought to create 1-wide vertical stripes with 1 pixel spacing. However, it creates a solid gray color. 4) Using my original 8-bit pixmap in GL_BITMAP mode produces the correct animation. I have reached the conclusion that, even in GL_BITMAP mode, the texturer is still interpreting 8-bits as 1 element, despite what the spec seems to suggest. The fact that I can generate a gray color (while I was expecting that I was working in two-tone), as well as the fact that my original 8-bit pixmap generates the correct picture, support this conclusion. Questions: 1) Am I missing some kind of prerequisite call (perhaps for setting a stride length or pack alignment or something) that will signal to the texturer to treat each byte as 8-elements, as it suggests in the spec? 2) Or does it simply not work because modern hardware does not support it? (I have read that GL_BITMAP mode was deprecated in 3.3, I am however forcing a 3.0 context.) 3) Am I better off unpacking the bitmap into a pixmap using a shader? This is a far more roundabout solution than I was hoping for but I suppose there is no such thing as a free lunch.

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• Multiple Problems Installing 12.04, now can't use Windows

  - by user87997

  First I tried using the 32-bit wubi.exe installer from the main Ubuntu website. It worked fine, dual booted with Windows 7 and all. I tried installing several applications and got errors. After searching for a little while for a fix, I found that someone else had solved the problem by uninstalling the 32-bit version and installing 64-bit Ubuntu. Apparently there is no wubi.exe installer for the 64-bit version, so I used LinuxLive to put the iso file onto a USB drive. I changed my the boot order in BIOS to check the USB first. It did, and I got into the Ubuntu installer just fine. Everything was working fine, but then I got an error that GRUB could not be installed. I chose "install manually later" or something like that. Immediately, the installer said it was done and ready for a reboot. At this point, my USB is still in the computer. The computer reboots...and it's back at the installer for the USB. I look up what's going on here, and someone says in a thread they solved it by selecting "Try Ubuntu" then installing it via a shortcut on the desktop. I assumed that Ubuntu simply hadn't installed and it would be safe to try again, so I did. It finished installing, this time I chose a different partition that wasn't being used. The thread also said to reinstall grub to the mounted drive, so I did that. Next I took out my USB and rebooted. I get stuck on the GRUB GNU loader, v.1.99 or something I believe it says at the top. I can't do anything, and it doesn't detect Windows 7 OR Ubuntu. When I check partitions, I have two 43 GB partitions that both have the same files in them (I'm assuming those are the two Ubuntu installations), and can only run Ubuntu off of my USB-- and can't run Windows 7 at all, however from within Ubuntu the windows 7 filesystem and files can still be seen. I have no idea what to do now. I used Ubuntu in the past (9.xx) and never had these sorts of problems! Please help. And sorry for the wall of text.

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• Introduction to Agile Development

  - by Grant Fritchey

  Even though my current job is a little weird, I still consider myself to be a DBA. I didn’t start that way in IT. I came through support and into development. I loved development. There was a constant struggle to attempt to improve your code, your understanding, and, most importantly, the process of development itself. Development can be slow and tedious. Left alone, developers can simply disappear to build a project and not come back for two years, at which time they deliver it. But, maybe that software isn’t what you wanted, or it’s no longer needed, or who knows what. So developers are constantly attempting to improve their processes in order to deliver more relavent software quicker (something DBAs could learn about). I really admire it. One of the many processes that has come out of that constant striving is known as Agile. As the name implies, Agile development attempts to come up with a quick, fast turning, business aware, well, for want of a word, agile, process that is more responsive to the needs of the business. There are tons and tons of books and blogs and videos on the subject that can get you going. But, Agile isn’t easy (note, Easy is not part of the name). Agile processes can be hard. I’ve worked on multiple agile teams, some successful, some not. The two principal differences between the teams were their discipline and their knowledge of the process. Discipline, that comes from within. But knowledge, ah, well there I can help. Red Gate is bringing a series of free instructional events to the United States in a few weeks time focused primarily on SQL Server (click here right now to register while there’s still space). We’re also offering some .NET instruction too. That’s a full day, free, with top experts in the business. But, the next day, there’s a full day session introducing Agile. You can go to this and learn how to do Agile. Develop that knowledge that will enable you to successfully use the Agile process. Go to this web site to check it out. No, this event is not free, but not everything can be. And it’s not just for developers. DBAs, you need to learn this stuff too. Management could also benefit from understanding these processes (because you guys can help to enforce discipline). It’s really for everyone involved in the development process.

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• Fusion Middleware Newsletter - October Edition is Now Out

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} From the latest Oracle Fusion Middleware product releases to the Oracle AppAdvantage use case on Cloud and On-Premise Integration to the very latest in Developer corner and more, the October edition of Oracle Fusion Middleware is chock full of information. Catch the latest edition to learn about the highlights in the latest releases for Oracle GoldenGate 12c and Oracle Data Integrator 12c; and Oracle WebCenter. While there, don’t miss the latest news and upcoming events for Oracle Fusion Middleware and Developers. Find out who we have in the Team Spotlight this edition and watch the latest customer success stories across the portfolio. Did we miss anything? Would you like to hear more about a particular topic? Let us know. Simply drop us a comment and we’d be sure to discuss that in our next editorial meeting. In the meantime, grab a coffee and enjoy the October edition of the newsletter.

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• Basic Android game loop having issues

  - by WillDaBeast509

  I've set up a very basic game loop that should draw a circle, run 100 times, then draw another. I also have a text field that should display how many times the loop has ran. However, the screen seems to not update. It displays a different value for the tick count (different each time the app is ran) and simply stays there. After exiting the app, I get an error saying "Unfortunately, MyApp has stopped." Here is the relevant code: DrawView public class DrawView extends SurfaceView implements SurfaceHolder.Callback { Paint p = new Paint(); MainThread thread; private int y=0; public DrawView(Context c) { super(c); thread = new MainThread(this, getHolder()); thread.running = true; getHolder().addCallback(this); setFocusable(true); } public void draw(Canvas c) { if(c==null) return; //super.onDraw(c); c.drawColor(Color.WHITE); p.setColor(Color.RED); p.setTextSize(32); p.setTypeface(Typeface.SANS_SERIF); c.drawCircle(getWidth()/2-100,getHeight()/2, 50, p); c.drawText("y = " + y, 50, 50, p); if(y>=100) { Log.i("DRAW", "drawing circle"); c.drawCircle(getWidth()/2+100,getHeight()/2, 50, p); } else y++; Log.i("INFO", "y = " + y); } @Override public boolean onTouchEvent(MotionEvent event) { return true; } public void onDraw(Canvas c){} public void surfaceCreated(SurfaceHolder p1) { thread.start(); } public void surfaceChanged(SurfaceHolder p1, int p2, int p3, int p4) { // TODO: Implement this method } public void surfaceDestroyed(SurfaceHolder p1) { thread.running = false; boolean retry = true; while (retry) { try { thread.join(); retry = false; } catch (InterruptedException e) { Log.i("EX", "cathing exception"); } } } } MainThread public class MainThread extends Thread { private DrawView page; private SurfaceHolder holder; public boolean running; public MainThread(DrawView p, SurfaceHolder h) { super(); page = p; holder = h; } @Override public void run() { while(running) { Canvas c = holder.lockCanvas(); page.draw(c); holder.unlockCanvasAndPost(c); } } } Here is an example log outupt: http://pastebin.com/tM9dUPuk It counts the number of ticks correctly and should draw the second circle, but the screen looks like its not updating. After closing the app, the log continues to run and keep outputting "y = 100 drawing circle" until it crashes and shows the error report. What is going on and how can I fix these two problems?

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• Sony Ericsson Windows driver problem

  - by alex

  I've installed Update Service and MediaGo for my Sony Ericsson phone but one of the drivers that was installed along with the software is causing problems in Windows 7 x64. Looking in the Event Log I see the following warning: Detected unrecognized USB driver (\Driver\seehcri) This is the driver corresponding to the Sony Ericsson seehcri Control Device. The failure to recognize the USB driver is causing problems with other services, namely the VMware USB Arbitration Service. It should normally start automatically but, due to the failure to recognize the seehcri USB driver, it fails with the following error: Error 31: A device attached to the system is not functioning. Disabling the driver has not helped at all. The VMWare service still refuses to start and I keep getting both warnings in the Event Log. I would like to remove the Sony Ericsson driver but unfortunately, that's not possible. Uninstalling the Sony Ericsson seehcri Control Device from Device Manager causes Windows to almost completely freeze up while trying to look for drivers for unrecognized hardware. Windows tries over and over again to locate and install drivers for an Unknown device, failing every time. Looking in Device Manager, it simply fills up with hundreds of unknown devices, also using up the CPU to almost 85% in the process. What should I do? How can I safely remove the driver without causing Windows to look for a new driver?

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• Rebuilding array on 3ware 9690SA-8I

  - by Tim Jones

  I have a RAID10 (8x1TB) array on a 3ware 9690 card running on an Ubuntu 1110 server. There was a kernel update so I scheduled a reboot after which the array was inaccessible. I checked the status a drive has died in the array, but the controller has thrown the entire array into an 'inoperable' state instead of simply degraded (what's the point of the RAID now ;-). After taking out the 'dead' drive I run a quick test to find it completely functional without a bad sector to be found. I try to put the drive back in but the array still marks the disk as degraded (remembering serial number or something??) and the entire array as inoperable... So I swap it out for a known working drive (not the same capacity but higher - should still work) and initiate a rebuild with the the new drive as a replacement. This fails instantly with the error "(0x0B:0x0033): Unit busy : Failed to start Rebuild on Unit 0". The unit shouldn't be busy as it is not mounted (the card itself is listed with lshw but the array it provides is not). I'm pretty much at an impasse now, I don't understand how I can have a single drive failure on a RAID10 that makes the entire array inaccessible, degraded I could understand but inaccessible?? I don't think the controller as prior to the reboot it was completely functional.

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• HP P212 hangs on Initializing

  - by user927586

  I'm in trouble... Server: HP Microserver N36L Storage: HP P212/256 with BBWC Drives: 4 WD 2 Tb While expanding the RAID 5 array from 3 to 4 drives, the server rebooted itself. Expansion was at 76%. Now at boot the P212 seems to hang on initializing. After some time screen resets and the server boots, but in the os (Windows Server 2008R2) the P212 has errors (error code 10) and it's not seen by the HP ACU. Whats' going on? It's trying to complete the expansion? It's trying to make all over the expansion? It's simply stuck? What should I do? I NEED the data on the array! PS In the server BIOS, on the hd boot priority, the server still reports the array logical drive... maybe it's a good sign... PPS I'm not at the server physical location, so I cannot tell if the drives in the array are being accessed (that would be the case if the controller it's redoing/completing the expansion process) or not right now. Bye Dario

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• Routing static IP traffic on a Comcast Business Class IP Gateway (SMCD3G-CCR)

  - by Jakobud

  We are in the process of replacing our firewall, which is currently the only thing connected to our Comcast Business Class modem. Comcast gives us 5 static IP addresses. Currently, all traffic to all 5 static IPs goes directly to the existing firewall. Eventually, obviously all traffic will goto the new firewall, once the old firewall is removed from the network. But in the meantime, as we will have two firewalls plugged into the same Comcast modem, I need to route certain traffic to the new firewall instead of the old one. The firewall switchover is going to be slow and gradual as I am testing it, so I can't simply unplug the existing firewall and plug in the new one. So my question is, how do I tell the modem to route all traffic that goes to a specific IP to goto the new firewall instead of the old one? I've logged into the web interface for the modem, but the available options aren't very clear. There is a 1-to-1 NAT option (which I can't seem to get the interface for it to work properly) but I also see a "Static Routing" section. I always understood Static Routing to refer to routing data within the LAN though, so I'm not sure if that's what I'm looking for or not. Keep in mind, I'm not looking to do simple port forwarding. I'm wanting 100% of traffic to certain public static IPs to go to the specified connected firewall (I'll deal with service policies there). The modem is an SMC SMCD3G-CCR and is labeled as a Comcast Business Class Business IP Gateway. Any help or direction would be greatly appreciated.

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• Plesk SSL Certificate (Default cert when SSL enabled, CORRECT cert when SSL is disabled)

  - by hztetra

  I'm running Plesk 8.6.0: I have an SSL cert installed through Plesk's admin interface. But I have a bit of an issue: When I enabled SSL for the site, and selected my cert, then restart httpd, Plesk defaults to using my self-signed default certificate. Conversely, when I disable SSL support for the domain, all of a sudden Plesk is using my new SSL certificate. Unfortunately, when I try to view any folder on the site (mydomain.tld/folder) I'm simply met with a 404 (with files placed both in httpdocs and httpsdocs). I switch SSL support back on, and Plesk defaults back to the default self-signed cert and I can then view the folders that were not previously accessible. Any ideas? One further note: I tried following http://kb.parallels.com/en/939 . Once I tried to restart httpd with the edited ssl.conf file, I received an httpd could not start error. I restored the original ssl.conf file, and still received the could not start error. So as of now, I am running without an ssl.conf file. The following is the error I receive when I attempt to reintroduce ssl.conf: Starting httpd: [Mon Aug 23 15:45:40 2010] [warn] module ssl_module is already loaded, skipping (98)Address already in use: make_sock: could not bind to address 0.0.0.0:443 no listening sockets available, shutting down Unable to open logs

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• Windows Server Backup - Recover only shows the latest backup

  - by Steffen

  We're having quite some trouble at work using Windows Server Backup. We have a HyperV server (Win 2008) running 8 virtual web servers, these are running a variety of OS'es: Win 2003, Win 2008 and a lone Debian. Each virtual server has a separate partition on the physical HyperV server, so e.g. E: is virtual server #1, F: is #2 and so forth. For backup we use Windows Server Backup, or more exactly we use the commandline tool: wbadmin.exe We need to make the backups without stopping the virtual servers, as we cannot afford the downtime (we've got users online both day and night), and Windows Server Backup offers to use the shadow copy provider to archive this. We run wbadmin like this: wbadmin start backup -backuptarget:\\remotebackuplocation\somefolder -include:E: -quiet We run it once per partition, because we've got a script wrapped around that command, for sending us an email about how it went. Each time we run wbadmin it'll delete the Backup xxxx folder it created in last backup, and just create a new. In order to prevent this from happening, we rename the backup xxx folder after each backup is run, before starting the next one. I realize we must rename it back to its original name prior to recovering, and we obviously do this. Now the issue is as follows: Even though we have all the backed up files, and rename whichever backup we want to use, to its original name, we can only see the latest backup in the Windows Server Backup GUI when we select "Recover". This means we can only recover the last partition we backup up, so e.g. E: can never be recovered. In other words we're screwed :-( My question is: Does anyone know how to use Windows Server Backup for a scenario like this ? Or is it simply not possible due to the simplicity of Windows Server Backup ? If it's not possible, could you recommend some backup software for this purpose ? We've already looked at MS' System Center Data Protection Manager, however it's quite expensive and the boss doesn't like that :-/

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• "Dictionary problem." Error with VMPlayer

  - by George Mauer

  I'm pretty new to using vmware virtualization (been a virtualbox user) so I'm hoping you guys can help me out. I recently got an external usb disk containing a vm for a client, downloaded vmplayer, set it up with "Open a Virtual Machine", ran it, easy as pie. After working with it a bit this morning, I shut the VM down and now trying to start it back up again I get this: I tried removing the vm from my library, now it happens whenever I try to add it back in. In the meantime, I can still access other virtual machines so it seems like the problem might be with the virtual disk. So two questions: This is obviously not a very helpful error message. Where can I go to get more information? My Application EventLog doesn't contain anything from VMWare. What steps can I take to fix the problem? Edit: A couple more pieces of information. I did not take any snapshots. I don't think VM Player even has that ability. I have a zip file of (what I assume) is the state of the VM when it was sent to me. I cannot unzip it as it is huge and simply requires more HD space than I have available but I did extract the vmx file and examine it. Other than the UUIDs and the fact that mine reads cleanShutdown = "FALSE" they are identical. The log contains the following lines Jun 23 10:11:18.080: vmx| SNAPSHOT: SnapshotConfigInfoRead: Unable to load dict from 'E:....\MachineName.vmsd'. Jun 23 10:11:18.080: vmx| SNAPSHOT: SnapshotConfigInfoRead failed for file 'E:....\MachineName.vmx': Dictionary problem (6) Jun 23 10:11:18.082: vmx| SNAPSHOT: Snapshot_TimeStampTiers failed: Dictionary problem (6)

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• Office365 SPF record has too many lookups

  - by Sammitch

  For some utterly ridiculous administrative reasons we've got a split domain with one mailbox on Office365 which requires us to add include:outlook.com to our SPF record. The problem with this is that that rule alone requires nine DNS lookups of the maximum of 10. Seriously, it's horrible. Just look at it: v=spf1 include:spf-a.outlook.com include:spf-b.outlook.com ip4:157.55.9.128/25 include:spfa.bigfish.com include:spfb.bigfish.com include:spfc.bigfish.com include:spf-a.hotmail.com include:_spf-ssg-b.microsoft.com include:_spf-ssg-c.microsoft.com ~all Given that we have our own large-ish mail system we need to have rules for a, mx, include:_spf1.mydomain.com, and include:_spf2.mydomain.com which puts us at 13 DNS lookups which causes PERMERRORs with strict SPF validators, and completely unreliable/unpredictable validation with non-strict/badly implemented validators. Is it possible to somehow eliminate 3 of those include: rules from the bloated outlook.com record, but still cover the servers used by O365? Edit: Commentors have mentioned that we should simply use the shorter spf.protection.outlook.com record. While that is news to me, and it is shorter, it's only one record shorter: spf.protection.outlook.com include:spf-a.outlook.com include:spf-b.outlook.com include:spf-c.outlook.com include:spf.messaging.microsoft.com include:spfa.frontbridge.com include:spfb.frontbridge.com include:spfc.frontbridge.com Edit² I suppose we can technically pare this down to: v=spf1 a mx include:_spf1.mydomain.com include:_spf2.mydomain.com include:spf-a.outlook.com include:spf-b.outlook.com include:spf-c.outlook.com include:spfa.frontbridge.com include:spfb.frontbridge.com include:spfc.frontbridge.com ~all but the potential issues I see with this are: We need to keep abreast of any changes to the parent spf.protection.outlook.com and spf.messaging.microsoft.com records. If anything is changed or [god forbid] added we would have to manually update ours to reflect that. With our actual domain name the record's length is 260 chars, which would require 2 strings for the TXT record, and I honestly don't trust that all of the DNS clients and SPF resolvers out there will properly accept a TXT record longer than 255 bytes.

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• Installing gitosis and closed port?

  - by Nicolas GUILLAUME

  I'm trying to install gitosis on a Server (hosted by OVH and running Ubuntu server 11.04). I've done it a few times and never had any problems. But this time I have something very wired when I simply try to clone gitosis. [root@ovks-1:~/]#git clone git://eagain.net/gitosis.git Cloning into gitosis... eagain.net[0: 208.78.102.120]: errno=Connection refused fatal: unable to connect a socket (Connection refused) zsh: exit 128 git clone git://eagain.net/gitosis.git Based on my searches it looks like the port 9418 is closed. But I don't understand, a server by definition shouldn't have any closed port and I can't find a way to see if they are. So how can I check is a port is open and how can I open it if closed? Thank you for your help. Requested by WesleyDavid: iptables -L result [root@odeoos-vks-1:~/]#iptables -L Chain INPUT (policy ACCEPT) target prot opt source destination Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination I have no idea what it means... Thanks :)

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• postfix + opendkim not signing correctly. how to debug this?

  - by Dean Hiller

  EDIT: I did get a little further but all posts on my search say permissions are wrong or regenerate key but I fixed that to be 644 as well as owned by DKIM AND I keep regenerating the key but it is not helping. My latest error now is this Apr 21 21:19:12 Sniffy opendkim[8729]: BB5BF3AA66: dkim_eom(): resource unavailable: d2i_PrivateKey_bio() failed Apr 21 21:19:12 Sniffy postfix/cleanup[8627]: BB5BF3AA66: milter-reject: END-OF-MESSAGE from localhost[127.0.0.1]: 4.7.0 resource unavailable; from=<[email protected]> to=<[email protected]> proto=SMTP helo=<abcs.com> I am looking for a way to simply debug this(don't necessarily need the answer but a way to get logs from opendkim would be good). If I stop opendkim, I see postfix log connection refused which is good. but when I send mail with opendkim started, I see no logs whatsoever. I even add the "LogWhy Yes" line to my opendkim.conf file as well and still see no logs there. Since I see opendkim running under user opendkim, I changed the owner of /etc/opendkim/* and /etc/opendkim and /etc/opendkim.conf all to opendkim user. I am running on ubuntu. My opendkim.conf file is # Log to syslog Syslog yes # Required to use local socket with MTAs that access the socket as a non- # privileged user (e.g. Postfix) UMask 002 # Sign for example.com with key in /etc/mail/dkim.key using # selector '2007' (e.g. 2007._domainkey.example.com) #Domain example.com Domain sniffyapp.com #KeyFile /etc/mail/dkim.key KeyFile /etc/opendkim/keys/sniffyapp.com/default.private #Selector 2007 Selector default # Commonly-used options; the commented-out versions show the defaults. #Canonicalization simple Mode sv #SubDomains no #ADSPDiscard no Socket inet:8891:localhost ExternalIgnoreList refile:/etc/opendkim/TrustedHosts InternalHosts refile:/etc/opendkim/TrustedHosts LogWhy Yes I of course have these lines added to main.cf in postgres smtpd_milters = inet:127.0.0.1:8891 non_smtpd_milters = $smtpd_milters milter_default_action = accept

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• Coldfusion on VPS, how much JVM heap memory?

  - by Steven Filipowicz

  Recently I got a VPS server and I'm running Coldfusion, the website was running fine until it got more and more traffic and I started to encounter 'OutOfMemory' exceptions. I thought simply to rise the memory of the VPS server, but this didn't help. After doing some Google searches I found a setting in de CF Admin settings to set the JVM Heap memory. It was on the standard: Max Heap size 512MB and Min Heap size was empty. After playing around a bit I have now set it to Min 50MB and Max 200MB, good things is that I'm not getting the 'OutOfMemory' exceptions anymore. So far so good! But with about 50 active visitors on the website, the website starts to get slow. The CPU usage is only about 8% (Windows Taskmanager), also the taskmanager show only about 30% of the 3GB RAM in use. So I'm thinking that my values could be tweaked to use more of the RAM. Honestly I don't understand these JVM Memory heap settings, so I have no clue what is a good setting for me. I found a CF script that displays the memory usage, the details are: Heap Memory Usage - Committed 194 MB Heap Memory Usage - Initial 50.0 MB Heap Memory Usage - Max 194 MB Heap Memory Usage - Used 163 MB JVM - Free Memory 31.2 MB JVM - Max Memory 194 MB JVM - Total Memory 194 MB JVM - Used Memory 163 MB Memory Pool - Code Cache - Used 13.0 MB Memory Pool - PS Eden Space - Used 6.75 MB Memory Pool - PS Old Gen - Used 155 MB Memory Pool - PS Perm Gen - Used 64.2 MB Memory Pool - PS Survivor Space - Used 1.07 MB Non-Heap Memory Usage - Committed 77.4 MB Non-Heap Memory Usage - Initial 18.3 MB Non-Heap Memory Usage - Max 240 MB Non-Heap Memory Usage - Used 77.2 MB Free Allocated Memory: 30mb Total Memory Allocated: 194mb Max Memory Available to JVM: 194mb % of Free Allocated Memory: 16% % of Available Memory Allocated: 100% My JVM arguments are: -server -Dsun.io.useCanonCaches=false -XX:MaxPermSize=192m -XX:+UseParallelGC - Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib Can I give the JVM more memory? If so, what settings should I use? Thanks very much!!

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• How to compare old laptop to new laptop?

  - by Lasse V. Karlsen

  I hope this question doesn't get closed at once :) I have an old laptop, a Compaq NC4200, which is going its final laps around the track these days. Battery is dead, and everything kinda runs slow. It also has only 1GB of memory, and even though I don't know if it can take more, I probably wouldn't be able to get hold of any that matches without having to special order it. The size, however, has been ideal for my usage pattern, so I'm looking to replace it with a similarly sized laptop, at least in the same size category. However, it's been a while since I tried keeping track of CPUs, so I have a question. The old laptop has a Intel Pentium M 760 1.86GHz processor. One laptop I found online has a Intel Pentium SU4100 1.3GHz dual-core. This type of processor seems to be quite common in the price and size-range I've been looking. What kind of relative performance boost could I expect from the old one to the new one? I am not expecting a "about 7.45x speed", but some indication would be nice. For instance, dual-core tells me it might be akin to 2.6GHz, but I assume I can't simply compare 1.86GHz to 2.6GHz and expect the new one to run about 1.4x as fast, I expect more these days. Or is that unrealistic for this kind of processor? Do I need to up my price range and go for a 2+ GHz processor?

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• Nginx case-insensitive reverse proxy rewrites

  - by BrianM

  I'm looking to setup an nginx reverse proxy to make some upcoming server moves and load balanced implementations much easier within our apps. Since our servers are all IIS case sensitivity hasn't been an issue, but now with nginx it's becoming one for me. I am simply looking to do a rewrite regardless of case. Infrastructure notes: All backend servers are IIS Most services are WCF services I am trying to simplify the URLs so I can move services around as we continue to build out I can't set my location to case insensitive due to the following error: nginx: [emerg] "proxy_pass" cannot have URI part in location given by regular expression, or inside named location, or inside "if" statement, or inside "limit_except" block in /etc/nginx/sites-enabled/test.conf:101 The main part of my conf file where I am trying to handle the rewrite is as follows location /svc_test { proxy_set_header x-real-ip $remote_addr; proxy_set_header x-forwarded-for $proxy_add_x_forwarded_for; proxy_set_header host $http_host; proxy_pass http://backend/serviceSite/WFCService.svc; } location ~* /test { rewrite ^/(.*)/$ /svc_test/$1 last; } It's the /test location that I can't get figured out. If I call http://nginxserver/svc_test/help I get the WCF help page to display correctly and I can make all available REST calls. This HAS to be a boneheaded regex issue on my part, but I have tried several variations and all I can get are 404 or 500 errors from nginx. This is NOT rocket science so can someone point me in the right direction so I can look like an idiot and just move on?

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• "No more threads can be created in the system" in Network and Sharing Center

  - by Zell Faze

  A while back I noticed on one of our laboratory computers (Windows 7, very little extra software installed) that the network connection icon in the system tray would claim that it had no network connection, even though it did. This issue would go away after the computer was rebooted, but would surface again the next time I looked at the computer (a few days later). Upon opening the Network and Sharing Center I am shown an actual error message, but not one that seems to give me a lot of information about what the problem is. In the place of the usual information about network adapters and whether you are connected to the Internet it simply says: "No more threads can be created in the system." The Event Viewer shows hundreds of events from different services also with the same message. "Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x800700a4, No more threads can be created in the system."; "The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: A thread could not be created for the service."; "The IP Helper service terminated with the following error: No more threads can be created in the system." As far as I can tell, this message seems to mean that there is some sort of resource leak in Windows where something is creating a large number of threads and those threads are not being killed off? I've tried restarting WMI and several services related to networking, without avail. Can anyone provide more information on what "No more threads can be created in the system" might mean and what I might be able to do to fix the issue? Currently the only solution appears to be restarting.

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