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  • RDS, RDWeb, and RemoteApp: How to use public certificate for launching apps on session host?

    - by Bret Fisher
    Question: How do i tell RDWeb to launch apps from remote.domain.com rather then host.internaldomain.local? Environment: Existing org with AD forest. New single Server 2012 running all Remote Desktop Services roles for session host. Used the new 2012 wizard to setup "QuickSessionCollection" with roles: RD Session Host RD Connection Broker RD Gateway RD Web Access RD Licensing Everything works with self-signed cert, but we want to prevent those. The users are potentially non-domain machines so sticking a private root cert for on their machines isn't an option. Every part of the solution needs to use public cert. Added public remote.domain.com cert to all roles using Server Manager GUI: RD Connection Broker - Enable Single Sign On RD Connection Broker - Publishing RD Web Access RD Gateway So now everything works beautifully except the last step: user logs into https://remote.domain.com user clicks a app icon, which in background downloads a .rdp file that is signed by remote.domain.com. .rdp is set to use RD Gateway, which is remote.domain.com .rdp says app is hosted on internal host.internaldomain.local, which doesn't match the RDP-tcp TLS cert of remote.domain.com, and pops a warning. It's this last step that I'd like to fix. Is there a config option in PowerShell, WMI, or .config to tell RDWeb/RemoteApp to use remote.domain.com for all published apps so the TLS cert for RDP matches what the Session Host is using? NOTE: This question talks about this issue, and this answer mentions how you might fix it in 2008, but that GUI doesn't exist in 2012 for RemoteApp, and I can't find a PowerShell setting for it. NOTE: Here's a screenshot of the setting in 2008R2 that I need to change. It tells RemoteApp what to use for the Session Host server name. How can I set that in 2012?

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  • SqlCmd : Login timeout expired from localhost

    - by mschr
    I've setup the instance SQLEXPRESS via SQL Server 2008 R2 installation, added a security login with all server roles, one called 'sqluser'. The server authentication is SQL Server and Windows Authentication mode. However, when i specify the -S property, login fails. There is no firewall enabled and SQL server even accepts connections from remote hosts. C:\Users\user>sqlcmd -U sqluser -P qwerty -Q "Select * FROM testdb.dbo.testtable" Output: integer ------- 1 2 3 4 (4 rows affected) However when specifying 'localhost' the query fails... Question is Why? C:\Users\user>sqlcmd -S localhost/sqlexpress -U cpt -P 1234 -Q "Select * FROM cpt.dbo.testme" Output: HResult 0x43, Level 16, State 1 Named Pipes Provider: Could not open a connection to SQL Server [67]. Sqlcmd: Error: Microsoft SQL Server Native Client 10.0 : A network-related or in stance-specific error ..... Sqlcmd: Error: Microsoft SQL Server Native Client 10.0 : Login timeout expired. Changing 'localhost' with '%COMPUTERNAME' is same result if someone would be wondering. The server is running as a LocalSystem instance.

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  • Accidently overwrote system.dbf - What now?

    - by Filip Ekberg
    I accidentally overwrote system.dbf in /usr/lib/oracle/xe/oradata/XE/system.dbf Well I did not actually do it accidentally, however I overwrote it because of other failures in the database. And when I try running the following: SQL> shutdown ORA-01109: database not open Database dismounted. ORACLE instance shut down. SQL> startup ORACLE instance started. Total System Global Area 289406976 bytes Fixed Size 1258488 bytes Variable Size 92277768 bytes Database Buffers 192937984 bytes Redo Buffers 2932736 bytes Database mounted. ORA-01589: must use RESETLOGS or NORESETLOGS option for database open Now I want to try to Recover the database because starting it in mounted or standard surely doesn't work. SQL> recover database using backup controlfile; ORA-00283: recovery session canceled due to errors ORA-01110: data file 1: '/usr/lib/oracle/xe/oradata/XE/system.dbf' ORA-01122: database file 1 failed verification check ORA-01110: data file 1: '/usr/lib/oracle/xe/oradata/XE/system.dbf' ORA-01206: file is not part of this database - wrong database id How do I solve this? Is it even possible? My "real" problem was that I ran the /etc/init.d/oracle-xe configure and it overwrote my old configuration and probably removed passwords and such so my tables were gone, however I found the mytablespace.dbf so I hope that it is possible to recover? Please shed some light on this.

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  • 2 Server FC SAN Configuration

    - by BSte
    I have 2 identical servers: -48GB Ram -8GigE NIC's -2FC NIC's -2x72GB RAID1 Hard Drives -Server 2008R2 Host I also Have a Fibre Channel SAN: -16x146GB RAID10 Hard Drives -2xDual-port FC Controllers (Controller A and B both have ports 1 and 2) -Server 1 has Fiber to Ports A1 and B1 -Server 2 has Fiber to Ports A2 and B2 -I kept the default config with 1 Virtual Disk and 1 Volume -The default mappings show ports A1,A2,B1,B2 on LUN 0 with read-write My goal is: -2xVM's with IIS and Guest Level Failover -2xVM's with SQL 2008 Enterprise using a Single DB and Guest Level Failover -1xVM that is an application server, preferable with Host Failover. From what I read, this will also need AD for clustering to work. -I need at least 1 VM always running for IIS and the SQLDB. This includes hardware failover and application (ie: reboot a VM for Critical updates) I was told I could install the VM's and run them from the SAN, and this is what I've tried: Installed MPIO and HyperV on Server1 and Server 2 Added the SAN as Disk E: on both servers, made it GPT and formatted NTFS Configured HyperV on both server to store use E:\VD and E:\VHD On server1, I was able to install 3 VM's on the SAN and all worked well. On server2, I would start installing the other 2 VM's, but always at some point the VM's would get a corrupt .VHD message (either server). Everything I found about the message typically related to antivirus, so I removed all antivirus on both Host servers (now only running 2008R2). I reformatted drive E: (SAN), recreated the VHD and VD directories, installed 3 VM's on Server 1, and then had the same issue when installing VM's on Server2. Obviously something is wrong, but I'm not certain what exactly. My questions: 1) Are my goals possible with this hardware setup? -I've read 2008R2 supports FC SAN's, but a lot of articles seem to only give examples with iSCSCI setups 2) What would be the suggested route on setting up the SAN (disks,volumes,LUN's)? I've worked with HyperV on a single machine before and never had issues. Actual experience working on SAN's and clustering is new to me. Any suggestions or recommendations to get me in the right direction would be much appreciated.

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  • Windows Server 2003 R2 SP2 GPO Conditional Terminal Services Client Redirection

    - by caleban
    We have a lot of mobile/home users with different client side printers attached. Most of these users don't need to print on the client side and we don't want all of these users Terminal Services sessions trying to map their client side printers and we don't want all of these drivers on the Terminal Server. What is the best way to set up around 90 users to have no client side printer redirection and 10 users to have client side printer redirection (to the printers attached to their home computers)? Do I need to create two separate OU's in AD one for redirection and one for no redirection and create two different policies one for each OU? One GPO with Client Server data redirection Do not allow client printer redirection disabled and one enabled? Is it preferrable instead to change each user's AD User Properties Enviroment Client devices Connect client printers at logon setting? Is there any for me to direct "ALL HP Printers" to a single HP Universal Printer Driver, "ALL Canon Printers" to a single Canon Universal Printer Driver, etc without specifying hundreds of unique printer names in the printsub.inf file? Thanks in advance.

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  • Can't remotely connect through SQL Server Management Studio

    - by FAtBalloon
    I have setup a SQL Server 2008 Express instance on a dedicated Windows 2008 Server hosted by 1and1.com. I cannot connect remotely to the server through management studio. I have taken the following steps below and am beyond any further ideas. I have researched the site and cannot figure anything else out so please forgive me if I missed something obvious, but I'm going crazy. Here's the lowdown. The SQL Server instance is running and works perfectly when working locally. In SQL Server Management Studio, I have checked the box "Allow Remote Connections to this Server" I have removed any external hardware firewall settings from the 1and1 admin panel Windows firewall on the server has been disabled, but just for kicks I added an inbound rule that allows for all connections on port 1433. In SQL Native Client configuration, TCP/IP is enabled. I also made sure the "IP1" with the server's IP address had a 0 for dynamic port, but I deleted it and added 1433 in the regular TCP Port field. I also set the "IPALL" TCP Port to 1433. In SQL Native Client configuration, SQL Server Browser is also running and I also tried adding an ALIAS in the I restarted SQL server after I set this value. Doing a "netstat -ano" on the server machine returns a TCP 0.0.0.0:1433 LISTENING UDP 0.0.0.0:1434 LISTENING I do a port scan from my local computer and it says that the port is FILTERED instead of LISTENING. I also tried to connect from Management studio on my local machine and it is throwing a connection error. Tried the following server names with SQL Server and Windows Authentication marked in the database security. ipaddress\SQLEXPRESS,1433 ipaddress\SQLEXPRESS ipaddress ipaddress,1433 tcp:ipaddress\SQLEXPRESS tcp:ipaddress\SQLEXPRESS,1433

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  • Apache httpd Problem

    - by Christopher
    Hey, I am getting intermittent issues with my site. Pages often hang with huge loading times and sometimes fail to load. The httpd error logs contain the following: [Wed Feb 23 06:54:17 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5871 for worker proxy:reverse [Wed Feb 23 06:54:17 2011] [debug] proxy_util.c(1967): proxy: initialized single connection worker 0 in child 5871 for (*) [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5872 for worker proxy:reverse [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1873): proxy: worker proxy:reverse already initialized [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1967): proxy: initialized single connection worker 0 in child 5872 for (*) [Wed Feb 23 06:59:15 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5954 for worker proxy:reverse [Wed Feb 23 06:59:15 2011] [debug] proxy_util.c(1873): proxy: worker proxy:reverse already initialized The server is currently running with 800mb free memory, so it is not caused by lack of RAM. The current number of httpd procceses is 11. This does increase as the error persists and can rise up to 25+. Also, I am running Apache/2.2.3 (CentOS). Any suggestions would be greatly appreciated. Many thanks, Chris.

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  • Windows Terminal Server: occasional memory violation for applications

    - by syneticon-dj
    On a virtualized (ESXi 4.1) Windows Server 2008 SP2 32-bit machine which is used as a terminal server, I occasionally (approximately 1-3 event log entries a day) see applications fail with an 0xc0000005 error - apparently a memory access violation. The problem seems quite random and only badly reproducable - applications may run for hours, fail with 0xc0000005 and restart quite fine or just throw the access violation at startup and start flawlessly at the second attempt. The names of executables, modules and offset addresses vary, although a single executable tends to fail with same modules and the same memory offset addresses (like "OUTLOOK.EXE" repeatedly failing on module "olmapi32.dll" with the offset "0x00044b7a") - even across multiple user's logons and with several days passing without a single failure inbetween. The offset addresses seem to change across reboots, however. Only selective executables seem affected by the problem, although I may simply not be seeing a sufficient number of application runs from the other ones. I first suspected a possible problem with the physical machine's RAM, but ruled this out as a rather unlikely cause - the memory comes with ECC and I've already moved the virtual machine across several times, without any perceptable change. I've seen that DEP was enabled in "OptOut" mode on this machine: C:\Users\administrator>wmic OS Get DataExecutionPrevention_SupportPolicy DataExecutionPrevention_SupportPolicy 3 and tried changing the policy to OptIn via startup options: bcdedit.exe /set {current} nx OptIn but have yet to see any effect - I also would expect Outlook 12 or Adobe Reader 9 (both affected applications) to play well with DEP. Any other ideas why the apps may be failing?

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  • How to configure Farsun USB barcode scanner to not auto-trigger

    - by David Grayson
    At my company we have several USB barcode scanners. I'm not sure exactly what model they are, but I think they are the FG9800 from Farsun because that's what they look like on the exterior. They came with a programming manual that is very similar to this document from the Farsun website. When I scan the "Output Firmware Version" barcode, my scanner types the following into the computer: Farsun V2.00 2011-01-01 Is it possible to configure these scanners so they only read barcodes in response to the trigger button being pressed? I don't want them to automatically read barcodes. Additionally, I want this setting to be remembered while the scanner is turned off. Since this scanner only has a USB port, the only way to configure it that I know of is to scan bar codes from the manual (or make your own). I have tried scanning the configuration bar codes for Single Scan (013300), Single Scan No Trigger (013301), and Laser/CCD Timeout - 5 Seconds (0134005) from this document. Sometimes (but not often) this puts the scanner in to the right mode, where it only scans when the button is pressed. Unfortunately, the scanner seems to always leave this mode when it is power cycled. I have also scanned the "Reset Configuration To Defaults" barcode (0B) many times. We have three different scanners like this and I have not been able to successfully configure any of them. If the things I want are not possible with these Farsun-based scanners, is there some other scanner we can use?

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  • NAT, iptables and problematic ports

    - by Rajie
    I am building a small office network with virtual machines. My schema is this: Computer A: gateway, ip 1.1.1.1, iptables used for NAT [eth0=public internet dhcp, dhcp; eth1=gateway] Computer B: client, ip 1.1.1.2, using gateway from Computer A. NAT is working, and Computer B can access the internet using the A's gateway. I redirected some incoming ports from A to B (for instance, if A receives a request to port 80, it goes automatically to Computer B's Apache). The thing is that I do not really understand how to open/close ports for Computer B from Computer A. I know how to close a port: iptables -A INPUT -p tcp --dport 80 -j DROP And it will refuse all incoming (not output) connections to port 80. However, this works for main interface eth0. I tried to, for instance, drop ingoing and outgoing connections for Computer B, port 80: iptables -A FORWARD -i eth1 -o eth0 -p tcp --dport 80 -j DROP iptables -A FORWARD -i eth0 -o eth1 -p tcp --dport 80 -j DROP But it does not work. And I cannot figure out what I am doing wrong. Any clue?

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  • Why do weekly tasks created via PowerShell using a different user fail with error 0x41306

    - by Danny Tuppeny
    We have some scripts that create scheduled jobs using PowerShell as part of our application. When testing them recently, I noticed that some of them always failed immediately, and no output is ever produced (they don't even appear in the Get-Job list). After many days of tweaking, we've managed to isolate it to any jobs that are set to run weekly. Below is a script that creates two jobs that do exactly the same thing. When we run this on our domain, and provide credentials of a domain user, then force both jobs to run in the Task Scheduler GUI (right-click - Run), the daily one runs fine (0x0 result) and the weekly one fails (0x41306). Note: If I don't provide the -Credential param, both jobs work fine. The jobs only fail if the task is both weekly, and running as this domain user. I can't find information on why this is happening, nor think of any reason it would behave differently for weekly jobs. The "History£ tab in the Task Scheduler has almost no useful information, just "Task stopping due to user request" and "Task terminated", both of which have no useful info: Task Scheduler terminated "{eabba479-f8fc-4f0e-bf5e-053dfbfe9f62}" instance of the "\Microsoft\Windows\PowerShell\ScheduledJobs\Test1" task. Task Scheduler stopped instance "{eabba479-f8fc-4f0e-bf5e-053dfbfe9f62}" of task "\Microsoft\Windows\PowerShell\ScheduledJobs\Test1" as request by user "MyDomain\SomeUser" . What's up with this? Why do weekly tasks run differently, and how can I diganose this issue? This is PowerShell v3 on Windows Server 2008 R2. I've been unable to reproduce this locally, but I don't have a user set up in the same way as the one in our production domain (I'm working on this, but I wanted to post this ASAP in the hope someone knows what's happening!). Import-Module PSScheduledJob $Action = { "Executing job!" } $cred = Get-Credential "MyDomain\SomeUser" # Remove previous versions (to allow re-running this script) Get-ScheduledJob Test1 | Unregister-ScheduledJob Get-ScheduledJob Test2 | Unregister-ScheduledJob # Create two identical jobs, with different triggers Register-ScheduledJob "Test1" -ScriptBlock $Action -Credential $cred -Trigger (New-JobTrigger -Weekly -At 1:25am -DaysOfWeek Sunday) Register-ScheduledJob "Test2" -ScriptBlock $Action -Credential $cred -Trigger (New-JobTrigger -Daily -At 1:25am)

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  • Windows Server 2008 R2 SP1 Drivers Missing Would Not Install?

    - by bleepzter
    I am building my dev machine with WS2008R2SP1. I consider Windows Server as the best development environment for C# since I tend to focus on server-centric (integration) applications. The desktop flavor of Windows (7) doesn't play nicely with things like Commerce Server or BizTalk... so I to like stick to the environment I develop for. Previously I used to develop inside of VM's but I've found that it is super inefficient and tends to take a toll on the laptops. (I've gone through two of them in 6 months). Problem is that I multiple devices that do not want to be recognized by Windows: My machine is Dell Precision M4500: Intel Core i7-Q740, 1TB HDD, 8GB RAM, Dell re-branded Broadcom DW1501 802x11n Half-Mini Card, Dell re-branded Broadcom DW375 Bluetooh Module, Intel 82577LM Gigabit Network connection NVidia Quadro FX1800 Graphics The devices in question are the Dell rebranded broadcom network and bluetooth adapters: Broadcom USH: USB\VID_0A5C&PID_5800&REV_0101&MI_00 USB\VID_0A5C&PID_5800&MI_00 DW375 Bluetooth Module USB\VID_413C&PID_8187&REV_0517 USB\VID_413C&PID_8187 When I ran the broadcom installers I get "Operating System not supported" which I think is a big oversight on Broadcom's part. Why check for system version string? UGHGHGH Moreover if I try to manually force the driver in windows... I get an error: Driver Management concluded the process to install driver FileRepository\btwampsecfl.inf_amd64_neutral_d8fc2b85d035ed47\btwampsecfl.inf for Device Instance ID USB\VID_0A5C&PID_5800&MI_00\7&66DE6C9&0&0000 with the following status: 0xe0000217. '- or - Driver Management concluded the process to install driver FileRepository\btwampfl.inf_amd64_neutral_d4c4acf036c61299\btwampfl.inf for Device Instance ID USB\VID_413C&PID_8187\90004EEEF5A6 with the following status: 0xe0000217. I googled the 0xe0000217 error code and it says Bad service install section in the driver inf file... Any ideas on how to fix this? I also tried the post by BetaIQ on MSDN Forum, unfortunately the links to the driver package included in the post were dead :( PS. On a side note I also do mobile development for Android, iOS, and Windows Phone, and BB. Having the bluetooth is quite useful with mobile devices.

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  • Run Explorer in SYSTEM account on Windows Vista or 7 using Sysinternal’s psexec tool?

    - by Rob
    Has anyone been successful at launching an instance of Windows Explorer in the SYSTEM account on Windows Vista or 7? It is possible to do this on XP, but I haven't been able to get it to completely work in Vista or 7. Trying to launch Explorer as SYSTEM into session 1 (my user session) results in Explorer exiting immediately and returning an error code of 1. I can launch Explorer as SYSTEM into session 0 with the following command: psexec -i 0 -s explorer That will create an instance of explorer running as SYSTEM with a taskbar and start menu on the hidden session 0 desktop, but won't let you open a file browser window. If you switch to the hidden session 0 desktop and try to open an Explorer window from there to browse files, the following error message appears: "The server process could not be started because the configured identity is incorrect. Check the username and password." I have set the following registry key to 1 for my user account and the SYSTEM account: \Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\SeparateProcess There has got to be a way to make this work? If it is not possible, can anyone explain why? -Rob

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  • Installing SQLServer 2005 on Windows 7 64bit

    - by Mostafa
    Hi , It's 3 days I'm trying to install SqlServer 2005 under Windows 7 64 bit on my computer. First let me tell you what I've done and what I've got till now . 1-I Installed Windows 7 64 Bit on my computer 2-I tried to install SQl Server 2005 "Developer Edition" 2.1 But in "System Configuration Check" Page i recieved 2 warning , One for "IIS Feature Requirement" and another for "ASP.NET Version Registration Rquired" . 2.1.1 . I installed "Internet Information Services" from "Turn Windows features on or off" section in control panel 2.1.2 I Enabled reporting service 32 bit from "Inetpub= AdminScripts = adsutil.vbs" 2.2 At this stage There was no waring in System Configuration Check 3- So I installed SQl Server 2005 Developer Edition By all default settings 4- I installed Sql Server 2005 Service Pack 3 64 bit Now when when i run "Management Studio" There is no name in "Server name" section . I typed my Computer name Or "." and i got this Error : A network -related instance-specific error occurred while establishinga connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (Provider: Named Pipes Provider , error :40 - Could not open a connection to SQL Server ) ( Microsoft SQL Server , Error :2) . I googled some for this Error and some people said follow this instruction: Startsql server 2005Configuration toolsSql Server Surface Configuration AreaSurface Area Configuration for services and Connections But i got this Error : No SQl SErver 2005 Components were found on the specified computer . Either no components are installed , or you are not a administrator on this computer (SQLSAC) I'm really tired because of that , and i don't know what's wrong with this . Some more information : I have no additonal software on my computer , like Antivirus or Proxy I tried all step with "Standard Edition" either , but no difference My user is Administrator I tried more than 5 times all those steps including re-installing Windows 7 . Please help me , I'm losing all my hair

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  • Mounting Replicated Gluster Multi-AZ Storage

    - by Roman Newaza
    I have Replicated Gluster Storage which is used by Auto scaling Servers. Both, Auto scaling and Storage are allocated in two Availability zones. Gluster: Number of Bricks: 4 x 2 = 8 Transport-type: tcp Bricks: Brick1: gluster01:/storage/1a # Zone A Brick2: gluster02:/storage/1b # Zone B Brick3: gluster03:/storage/2a # Zone A Brick4: gluster04:/storage/2b # Zone B Brick5: gluster01:/storage/3a # Zone A Brick6: gluster02:/storage/3b # Zone B Brick7: gluster03:/storage/4a # Zone A Brick8: gluster04:/storage/4b # Zone B I used Round Robin DNS for Gluster entry point, so DNS name resolves to all of the storage server addresses which are returned in different order all the time: # host storage.domain.com storage.domain.com has address xx.xx.xx.x1 storage.domain.com has address xx.xx.xx.x2 storage.domain.com has address xx.xx.xx.x3 storage.domain.com has address xx.xx.xx.x4 The Storage is mounted with Native Gluster Client: # grep storage /etc/fstab storage.domain.com:/storage /storage glusterfs defaults,log-level=WARNING,log-file=/var/log/gluster.log 0 0 I have heard Gluster might be mounted with the first Server IP and after that it will fetch its configuration with the rest of Servers. Personally, I never tested single Server mount setup and I don't know how Gluster handles this. On EC2, traffic among single Availability zone is free and between different zones is not. When Client in zone A writes to storage and IP of Storage in zone B is returned, it will cost me twice more for data transfer: Client (Zone A) - Storage Server (Zone B) - Replication to Storage Server (Zone A). Question: Would it be better to mount Storage Server of the same zone, so that data transfer charges apply only for replication (A - A - B)?

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  • Sql Server Management Studio: Change Prefix or Suffix characters

    - by PhantomDrummer
    I have an instance of SSMS 2008, for which the option to edit data in a table doesn't work. If I right-click on any table in the Object Explorer and select 'Edit top 200 rows' I get an error dialog 'Invalid prefix or suffix characters. (MS Visual Database Tools)'. The error seems to be associated specifically with SSMS, not with SQL Server (because this SSMS instance gives the same error no matter what database I connect to, but I've verified I can connect to some of the same databases using SSMS on other machines without the error). (However, our firewall prevents me using SSMS on other machines for some crucial tasks, so I do need to fix the problem). Googling for the error suggests that I should change the prefix, suffix or escape character, but without any indication of how you can make that change in SSMS. I'd also note that I'm not aware of having done any customization on SSMS since installing it, so would be surprised at having to make such a change now. Does anyone have any idea what the error message means or what I can do about it? Or how I can change the prefix/suffix/escape characters if that is really the problem.

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  • Looking for a help desk ticketing system..

    - by Dan
    Hi guys Im looking for a good help desk ticket solution. It must perform the following actions for it to be useful. It needs to have a single point of contact via email..e.g [email protected] If we recieve a telephone(or an email outside of the system) we need to be able to create a ticket as if had been added via the single point of contact, this needs to be done with ease in order to save time. Certain people within our organisation deal with certain customers, so if the email/ custom input support call as mentioned in bullet 2 is picked up as having a relationship with that certain person in our organisation it needs to be sent to them/put in their queue for them to work on. If a person is out of office or sick any tickets sent to them must be forwarded to somebody else or put into a seperate pool of tickets that anybody can access. Perhaps have an agent that sorts through tickets in the pool and assigns them to anybody who is available, preferably the person with fewest tickets in their queue/list. Once a customer emails and the system logs it they immediately get a response with a ticket number and maybe details of who is dealing with the problem. Any correspondance in relation to a particular ticket is automatically grouped into some sort of message, and not made into a load of separate tickets. I.e system scans incoming email subjects for ticket numbers and assosciates it with exisiting tickets if that number exists. Any help is much appreciated Thanks P.S I have taken a look at OTRS but i'm not feeling it so unless someone can convince me I guess i'm after an alternative.

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  • SQL Server 2008 Remote Access

    - by Timothy Strimple
    I'm having problems connecting to my SQL Server 2008 database from my computer. I have enabled remote connections as described in this answer (http://serverfault.com/questions/7798/how-to-enable-remote-connections-for-sql-server-2008). And I have added the ports listed on the microsoft support page to our Cisco Asa firewall and I'm still unable to connect. The error I'm getting from the SQL Management Studio is: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.) (Microsoft SQL Server, Error: 10060) Once again, I have double and triple checked that remote connections are enabled under the database properties and that TCP is enabled on the configuration page. I've added tcp ports 135, 1433, 1434, 2382, 2383, and 4022 as well as udp 1434 to the firewall. I've also checked to make sure that 1433 is the static port that is set in the tcp section of the database server configuration. The ports should be configured correctly in the firewall since http/https and rdp are all working and the sql server ports are setup the same way. What am I missing here? Any help you could offer would be greatly appreciated. Edit: I can connect to the server via TCP on the internal network. The servers are colocated in a datacenter and I can connect from my production box to my development box and vice versa. To me that indicates a firewall issue, but I've no idea what else to open. I've even tried allowing all tcp ports to that server without success.

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  • How do I use .htaccess conditional redirects for multiple domains?

    - by John
    I'm managing about 15 or so domains for a particular promotion. Each domain has specific redirects in place, as shown below. Rather than make 15 different .htaccess files that I would later have to manage separately, I'd like to use a single .htaccess file and use a symbolic link into each website's directory. The trouble is that, I can't figure out how to make the rules apply only for a specific domain. Every time I visit www.redirectsite2.com, it sends me to www.targetsite.com/search.html?state=PA&id=75, when it should instead be sending me to www.targetsite.com/search.html?state=NJ&id=68. How exactly do I make multiple RewriteRules apply for a given domain and only that domain? Is this even possible to do within a single .htaccess file? Options +FollowSymlinks # redirectsite1.com RewriteEngine On RewriteBase / # start processing rules for www.redirectsite1.com RewriteCond %{QUERY_STRING} ^$ RewriteCond %{HTTP_HOST} ^www\.redirectsite1\.com$ # rule for organic visit first RewriteRule ^$ http://targetsite.com/search.html?state=PA&id=75 [QSA,R,L] RewriteRule ^PGN$ http://targetsite.com/search.html?state=PA&id=26 [QSA,R,NC,L] RewriteRule ^NS$ http://targetsite.com/search.html?state=PA&id=27 [QSA,R,NC,L] RewriteRule ^INQ$ http://targetsite.com/search.html?state=PA&id=28 [QSA,R,NC,L] RewriteRule ^AA$ http://targetsite.com/search.html?state=PA&id=29 [QSA,R,NC,L] RewriteRule ^PI$ http://targetsite.com/search.html?state=PA&id=30 [QSA,R,NC,L] RewriteRule ^GV$ http://targetsite.com/search.html?state=PA&id=31 [QSA,R,NC,L] # catch-all rule, using the same id as the organic visit RewriteRule ^([a-z]+)?$ http://targetsite.com/search.html?state=PA&id=75 [QSA,R,NC,L] # end processing rules for www.redirectsite1.com # begin rules for redirectsite2.com RewriteCond %{QUERY_STRING} ^$ RewriteCond %{HTTP_HOST} ^www\.redirectsite2\.com$ # rule for organic visit first RewriteRule ^$ http://targetsite.com/search.html?state=NJ&id=68 [QSA,R,L] RewriteRule ^SL$ http://targetsite.com/search.html?state=NJ&id=6 [QSA,R,NC,L] RewriteRule ^APP$ http://targetsite.com/search.html?state=NJ&id=8 [QSA,R,NC,L] # catch-all rule, using the same id as the organic visit RewriteRule ^([a-z]+)?$ http://targetsite.com/search.html?state=NJ&id=68 [QSA,R,NC,L] Thanks for any help you may be able to provide!

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  • Apache directory structure with multiple hosted languages.

    - by anomareh
    I just got a new work machine up and running and I'm trying to decide on how to set everything up directory wise. I've done some digging around and really haven't been able to find anything conclusive. I know it's a question with a variety of answers but I'm hoping there's some sort of general guidelines or best practices to go by. With that said, here are a few things specific to my situation. I will be doing actual development and testing on the same machine as the server. It is a single user machine in the sense that I will be the only one working on the machine. There will be multiple hosted languages, specifically PHP and RoR while possibly expanding later. I'd like the setup to translate well to a production environment. With those 3 things in mind there are a couple of things I've had in the back of mind. Seeing as it's a single user machine I haven't been able to decide whether or not I should be working on things out of my home directory or if they should be located outside of it. I'm feeling that outside of a user directory would be better as it would translate better to a production environment, but I'm also not sure if that will come with any permission annoyances or concerns seeing as I'll be working on the same machine. Hosting multiple languages seems like it may be a bit quirky. With PHP I've found you're generally just dumping the project somewhere in the document root where as something like a Rails app you have the entire project and you only want the public directory in the document root. Thanks for any insight, opinion, or just personal preference from experience anyone can offer.

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  • How do I renew a Web Server certificate in Windows Server 2008?

    - by Mark Seemann
    The SSL certificate for my web site just expired a few days ago, and I would like to renew it. I originally issued it two years ago using my Windows 2008 Certificate Authority, and it's worked without a hitch in all that time, so I would like to renew the certificate as simply as possible to make sure that all the applications relying on that certificate continue to work. I can open an MMC instance and add the Certificates snap-in for the Local Computer. I can find the relevant certificate under Personal, but I can't renew it. When I select Renew certificate with new key I get the following message: Web Server Status: Unavailable The permissions on the certificate template do not allow the current user to enroll for this type of certificate. You do not have permission to request this type of certificate. However, I can't understand this, as I'm logged on as a Domain Admin and I'm running the MMC instance in elevated mode. I've checked the Web Server certificate template, and Domain Admins have the Enroll permission on this template. FWIW, I also tried rebooting the server. How can I renew the certificate?

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  • "Options ExecCGI is off in this directory" When try to run Ruby code using mod_ruby

    - by Itay Moav
    I am on Ubuntu, Apache 2.2 Installed the fcgi via apt-get then removed it via apt-get remove. Installed mod-ruby configuration I added to Apache: LoadModule ruby_module /usr/lib/apache2/modules/mod_ruby.so RubyRequire apache/ruby-run <Directory /var/www> Options +ExecCGI </Directory> <Files *.rb> SetHandler ruby-object RubyHandler Apache::RubyRun.instance </Files> <Files *.rbx> SetHandler ruby-object RubyHandler Apache::RubyRun.instance </Files> I have a file in the www direcoty with puts 'baba' I have other files in that directory, all accessible via Apache. Test file has been chmod 777 In the browser I get 403. In Apache error log I get: [error] access to /var/www/t.rb failed for (null), reason: Options ExecCGI is off in this directory If I move this to a sub folder rubytest and modify the relevant config to be: <Directory /var/www/rubytest> Options +ExecCGI </Directory> and making sure the directory has 755 permissions on it, it just try to download the file, as if it does not recognize the postfix *.rb any more If I give directory and files 777 it fails: usr/lib/ruby/1.8/apache/ruby-run.rb:53: warning: Insecure world writable dir /var/www/rubytest in LOAD_PATH, mode 040777 [Tue May 24 19:39:58 2011] [error] mod_ruby: error in ruby [Tue May 24 19:39:58 2011] [error] mod_ruby: /usr/lib/ruby/1.8/apache/ruby-run.rb:53:in load': loading from unsafe file /var/www/rubytest/t.rb (SecurityError) [Tue May 24 19:39:58 2011] [error] mod_ruby: from /usr/lib/ruby/1.8/apache/ruby-run.rb:53:in handler' BUT, IF I USE *.rbx it works like a charm...go figure.

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  • IDE/PATA high-speed hard drive dock

    - by wfaulk
    I frequently need to access bare drives for backups and need a quick, high-speed way to deal with them. There are a multitude of SATA hard drive docks (for example), but I have a lot of IDE/PATA (hereafter "IDE") drives that I would like to be able to use similarly. There are IDE-to-SATA adapters so you can plug your IDE hard drive into a SATA port, so I don't see any reason why you couldn't use the same technology to have a native dock, yet none seems to exist. Now, I'm aware that 3.5" IDE drives do not have a specification for the layout of the connector, and therefore can't be slapped into a dock the same way a SATA drive could, but 2.5" PATA drives do. In fact, I'm not terribly interested in supporting 3.5" drives. It would be nice, but I deal with them far less frequently than 2.5" drives. Also, I'd very much like for the connection to the computer be faster than USB, preferably eSATA, I don't want to be spending time mounting a drive inside an enclosure, I don't want bare drives lying around with a cable hanging off of them, and I'd prefer a single dock rather than two. What seems like the ideal solution to me would be a regular SATA→eSATA dock and some sort of screwless adapter for IDE drives, but I'm open to any suggestions, regardless of my stated preferences, but which are, in some sort of order of preference: high-speed (faster than USB, at least) holder for drive (not just a cable) no complicated enclosure support for 3.5" IDE drives single dock Updates: Here's a 3.5" IDE to 3.5" SATA docking adapter that could be part of the solution. Weird. I figured that would be the impossible part. I was hoping to find something like this 2.5" to 3.5" SATA chassis that would take a 44-pin IDE drive internally. It looks like the Vantec EZ Swap EX comes awfully close. It has its own bay dock, but it looks like the SATA ports on the back are spaced properly, even if they're not aligned quite properly. Unfortunately, the proper position is at the very edge of the drive, which means that the docks' connectors are at the very edge of their recesses, which means there's no way to fit it in there.

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  • Why is uploading to S3 so slow?

    - by Tom Marthenal
    I am using s3cmd to upload to S3: # s3cmd put 1gb.bin s3://my-bucket/1gb.bin 1gb.bin -> s3://my-bucket/1gb.bin [1 of 1] 366706688 of 1073741824 34% in 371s 963.22 kB/s I am uploading from Linode, which has an outgoing bandwidth cap of 50 Mb/s according to support (roughly 6 MB/s). Why am I getting such slow upload speeds to S3, and how can I improve them? Update: Uploading the same file via SCP to an m1.medium EC2 instance (SCP from my Linode to the instance's EBS drive) gives about 44 Mb/s according to iftop (any compression done by the cipher is not a factor). Traceroute: Here's a traceroute to the server it's uploading to (according to tcpdump). # traceroute s3-1-w.amazonaws.com. traceroute to s3-1-w.amazonaws.com. (72.21.194.32), 30 hops max, 60 byte packets 1 207.99.1.13 (207.99.1.13) 0.635 ms 0.743 ms 0.723 ms 2 207.99.53.41 (207.99.53.41) 0.683 ms 0.865 ms 0.915 ms 3 vlan801.tbr1.mmu.nac.net (209.123.10.9) 0.397 ms 0.541 ms 0.527 ms 4 0.e1-1.tbr1.tl9.nac.net (209.123.10.102) 1.400 ms 1.481 ms 1.508 ms 5 0.gi-0-0-0.pr1.tl9.nac.net (209.123.11.62) 1.602 ms 1.677 ms 1.699 ms 6 equinix02-iad2.amazon.com (206.223.115.35) 9.393 ms 8.925 ms 8.900 ms 7 72.21.220.41 (72.21.220.41) 32.610 ms 9.812 ms 9.789 ms 8 72.21.222.141 (72.21.222.141) 9.519 ms 9.439 ms 9.443 ms 9 72.21.218.3 (72.21.218.3) 10.245 ms 10.202 ms 10.154 ms 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * The latency looks reasonable, at least until the server stopped responding to ping requests.

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  • Exim and receiving email with large recipient lists

    - by AceJordin
    I have Exim4 running on Debian configured to receive mail on multiple domains. Exim is set to forward all email that is received to one of the domains to another box. This box is configured with a catchall mailbox that everything goes in. My issue is that when an email is sent to the domain, which contains a large amount of addresses (all to the same domain, but different users), Exim will receive the single email over multiple connections. This means that the catchall mailbox receives multiple copies of the single email all containing the full recipient list. For example, I was able to reproduce it by sending an email from my gmail account that contained 500 recipients (eg [email protected]; [email protected]; [email protected]; etc. for a total of 500). Exim received the message as 20 messages (25 recipients per; appears to be a gmail server setting). So the catchall mailbox received 20 messages, each containing all 500 addresses. I'm pretty sure I understand why this is happening but is there any way I can configure Exim to only receive it once, or to combine it into one? Is there anything that can be done on my end, or am I at the mercy of the sending email server? This is causing havoc with a process that polls the catchall mailbox and parses each recipient in each email.

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