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  • Scripting Part 1

    - by rbishop
    Dynamic Scripting is a large topic, so let me get a couple of things out of the way first. If you aren't familiar with JavaScript, I can suggest CodeAcademy's JavaScript series. There are also many other websites and books that cover JavaScript from every possible angle.The second thing we need to deal with is JavaScript as a programming language versus a JavaScript environment running in a web browser. Many books, tutorials, and websites completely blur these two together but they are in fact completely separate. What does this really mean in relation to DRM? Since DRM isn't a web browser, there are no document, window, history, screen, or location objects. There are no events like mousedown or click. Trying to call alert('hello!') in DRM will just cause an error. Those concepts are all related to an HTML document (web page) and are part of the Browser Object Model or Document Object Model. DRM has its own object model that exposes DRM-related objects. In practice, feel free to use those sorts of tutorials or practice within your browser; Many of the concepts are directly translatable to writing scripts in DRM. Just don't try to call document.getElementById in your property definition!I think learning by example tends to work the best, so let's try getting a list of all the unique property values for a given node and its children. var uniqueValues = {}; var childEnumerator = node.GetChildEnumerator(); while(childEnumerator.MoveNext()) { var propValue = childEnumerator.GetCurrent().PropValue("Custom.testpropstr1"); print(propValue); if(propValue != null && propValue != '' && !uniqueValues[propValue]) uniqueValues[propValue] = true; } var result = ''; for(var value in uniqueValues){ result += "Found value " + value + ","; } return result;  Now lets break this down piece by piece. var uniqueValues = {}; This declares a variable and initializes it as a new empty Object. You could also have written var uniqueValues = new Object(); Why use an object here? JavaScript objects can also function as a list of keys and we'll use that later to store each property value as a key on the object. var childEnumerator = node.GetChildEnumerator(); while(childEnumerator.MoveNext()) { This gets an enumerator for the node's children. The enumerator allows us to loop through the children one by one. If we wanted to get a filtered list of children, we would instead use ChildrenWith(). When we reach the end of the child list, the enumerator will return false for MoveNext() and that will stop the loop. var propValue = childEnumerator.GetCurrent().PropValue("Custom.testpropstr1"); print(propValue); if(propValue != null && propValue != '' && !uniqueValues[propValue]) uniqueValues[propValue] = true; } This gets the node the enumerator is currently pointing at, then calls PropValue() on it to get the value of a property. We then make sure the prop value isn't null or the empty string, then we make sure the value doesn't already exist as a key. Assuming it doesn't we add it as a key with a value (true in this case because it makes checking for an existing value faster when the value exists). A quick word on the print() function. When viewing the prop grid, running an export, or performing normal DRM operations it does nothing. If you have a lot of print() calls with complicated arguments it can slow your script down slightly, but otherwise has no effect. But when using the script editor, all the output of print() will be shown in the Warnings area. This gives you an extremely useful debugging tool to see what exactly a script is doing. var result = ''; for(var value in uniqueValues){ result += "Found value " + value + ","; } return result; Now we build a string by looping through all the keys in uniqueValues and adding that value to our string. The last step is to simply return the result. Hopefully this small example demonstrates some of the core Dynamic Scripting concepts. Next time, we can try checking for node references in other hierarchies to see if they are using duplicate property values.

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  • Repeated disconnects on WPA PEAP network

    - by exasperated
    My school has a WPA PEAP network with GTC inner authentication. I am able to connect to the network, but once I load a website or two, the network become unresponsive (i.e. in Chromium, it gets stuck at "Sending request"), and I'm eventually disconnected. Any help will be greatly appreciated. Here's some log output. I can provide more if needed: Ubuntu 13.04 3.8.0-32-generic x86_64 lsusb: 03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6235 (rev 24) lsmod: iwldvm                241872  0  mac80211              606457  1 iwldvm iwlwifi               173516  1 iwldvm cfg80211              511019  3 iwlwifi,mac80211,iwldvm dmesg: [    3.501227] iwlwifi 0000:03:00.0: irq 46 for MSI/MSI-X [    3.503541] iwlwifi 0000:03:00.0: loaded firmware version 18.168.6.1 [    3.527153] iwlwifi 0000:03:00.0: CONFIG_IWLWIFI_DEBUG disabled [    3.527162] iwlwifi 0000:03:00.0: CONFIG_IWLWIFI_DEBUGFS enabled [    3.527170] iwlwifi 0000:03:00.0: CONFIG_IWLWIFI_DEVICE_TRACING enabled [    3.527178] iwlwifi 0000:03:00.0: CONFIG_IWLWIFI_DEVICE_TESTMODE enabled [    3.527186] iwlwifi 0000:03:00.0: CONFIG_IWLWIFI_P2P disabled [    3.527192] iwlwifi 0000:03:00.0: Detected Intel(R) Centrino(R) Advanced-N 6235 AGN, REV=0xB0 [    3.527240] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [    3.551049] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs' [  375.153065] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [  375.159727] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [  375.553201] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [  375.559871] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [ 1892.110738] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [ 1892.117357] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [ 5227.235372] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [ 5227.242122] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [ 5817.817954] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [ 5817.824560] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [ 5824.571917] iwlwifi 0000:03:00.0 wlan0: disabling HT/VHT due to WEP/TKIP use [ 5824.571929] iwlwifi 0000:03:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP [ 5824.571935] iwlwifi 0000:03:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP [ 6956.290061] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [ 6956.296671] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [ 6963.080560] iwlwifi 0000:03:00.0 wlan0: disabling HT/VHT due to WEP/TKIP use [ 6963.080566] iwlwifi 0000:03:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP [ 6963.080570] iwlwifi 0000:03:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP [ 7613.469241] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [ 7613.475870] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [ 7620.201265] iwlwifi 0000:03:00.0 wlan0: disabling HT/VHT due to WEP/TKIP use [ 7620.201278] iwlwifi 0000:03:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP [ 7620.201285] iwlwifi 0000:03:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP [ 8232.762453] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [ 8232.769065] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [ 8239.581772] iwlwifi 0000:03:00.0 wlan0: disabling HT/VHT due to WEP/TKIP use [ 8239.581784] iwlwifi 0000:03:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP [ 8239.581792] iwlwifi 0000:03:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP [13763.634808] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [13763.641427] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 [16955.598953] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S [16955.605574] iwlwifi 0000:03:00.0: Radio type=0x2-0x1-0x0 lshw:    *-network        description: Wireless interface        product: Centrino Advanced-N 6235        vendor: Intel Corporation        physical id: 0        bus info: pci@0000:03:00.0        logical name: wlan0        version: 24        serial: b4:b6:76:a0:4b:3c        width: 64 bits        clock: 33MHz        capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless        configuration: broadcast=yes driver=iwlwifi driverversion=3.8.0-32-generic firmware=18.168.6.1 ip=10.250.169.96 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn        resources: irq:46 memory:f7c00000-f7c01fff iwlist scan: Cell 02 - Address: 24:DE:C6:B0:C7:D9                     Channel:36                     Frequency:5.18 GHz (Channel 36)                     Quality=29/70  Signal level=-81 dBm                       Encryption key:on                     ESSID:"CatChat2x"                     Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s                               36 Mb/s; 48 Mb/s; 54 Mb/s                     Mode:Master                     Extra:tsf=0000004ff3fe419b                     Extra: Last beacon: 27820ms ago                     IE: Unknown: 0009436174436861743278                     IE: Unknown: 01088C129824B048606C                     IE: Unknown: 030124                     IE: IEEE 802.11i/WPA2 Version 1                         Group Cipher : CCMP                         Pairwise Ciphers (1) : CCMP                         Authentication Suites (1) : 802.1x                     IE: Unknown: 2D1ACC011BFFFF000000000000000000000000000000000000000000                     IE: Unknown: 3D1624001B000000FF000000000000000000000000000000                     IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00                     IE: Unknown: DD1E00904C33CC011BFFFF000000000000000000000000000000000000000000                     IE: Unknown: DD1A00904C3424001B000000FF000000000000000000000000000000           Cell 04 - Address: 24:DE:C6:B0:C3:E9                     Channel:149                     Frequency:5.745 GHz                     Quality=28/70  Signal level=-82 dBm                       Encryption key:on                     ESSID:"CatChat2x"                     Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s                               36 Mb/s; 48 Mb/s; 54 Mb/s                     Mode:Master                     Extra:tsf=000000181f60e19c                     Extra: Last beacon: 28680ms ago                     IE: Unknown: 0009436174436861743278                     IE: Unknown: 01088C129824B048606C                     IE: Unknown: 030195                     IE: Unknown: 050400010000                     IE: IEEE 802.11i/WPA2 Version 1                         Group Cipher : CCMP                         Pairwise Ciphers (1) : CCMP                         Authentication Suites (1) : 802.1x                     IE: Unknown: 2D1ACC011BFFFF000000000000000000000000000000000000000000                     IE: Unknown: 3D1695001B000000FF000000000000000000000000000000                     IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00                     IE: Unknown: DD1E00904C33CC011BFFFF000000000000000000000000000000000000000000                     IE: Unknown: DD1A00904C3495001B000000FF000000000000000000000000000000                     IE: Unknown: DD07000B8601040817                     IE: Unknown: DD0E000B860103006170313930333032           Cell 09 - Address: 24:DE:C6:B0:C0:29                     Channel:149                     Frequency:5.745 GHz                     Quality=39/70  Signal level=-71 dBm                       Encryption key:on                     ESSID:"CatChat2x"                     Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s                               36 Mb/s; 48 Mb/s; 54 Mb/s                     Mode:Master                     Extra:tsf=00000112fb688ede                     Extra: Last beacon: 27716ms ago ifconfig (while connected): wlan0     Link encap:Ethernet  HWaddr b4:b6:76:a0:4b:3c             inet addr:10.250.16.220  Bcast:10.250.31.255  Mask:255.255.240.0           inet6 addr: fe80::b6b6:76ff:fea0:4b3c/64 Scope:Link           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1           RX packets:230023 errors:0 dropped:0 overruns:0 frame:0           TX packets:130970 errors:0 dropped:0 overruns:0 carrier:0           collisions:0 txqueuelen:1000            RX bytes:255999759 (255.9 MB)  TX bytes:16652605 (16.6 MB) iwconfig (while connected): wlan0     IEEE 802.11abgn  ESSID:"CatChat2x"             Mode:Managed  Frequency:5.745 GHz  Access Point: 24:DE:C6:B0:C0:29              Bit Rate=6 Mb/s   Tx-Power=15 dBm              Retry  long limit:7   RTS thr:off   Fragment thr:off           Power Management:off           Link Quality=36/70  Signal level=-74 dBm             Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0           Tx excessive retries:0  Invalid misc:3   Missed beacon:0

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  • Educause Top-Ten IT Issues - the most change in a decade or more

    - by user739873
    The Education IT Issue Panel has released the 2012 top-ten issues facing higher education IT leadership, and instead of the customary reshuffling of the same deck, the issues reflect much of the tumult and dynamism facing higher education generally.  I find it interesting (and encouraging) that at the top of this year's list is "Updating IT Professionals' Skills and Roles to Accommodate Emerging Technologies and Changing IT Management and Service Delivery Models."  This reflects, in my view, the realization that higher education IT must change in order to fully realize the potential for transforming the institution, and therefore it's people must learn new skills, understand and accept new ways of solving problems, and not be tied down by past practices or institutional inertia. What follows in the remaining 9 top issues all speak, in some form or fashion, to the need for dramatic change, but not just in the areas of "funding IT" (code for cost containment or reduction), but rather the need to increase effectiveness and efficiency of the institution through the use of technology—leveraging the wave of BYOD (Bring Your Own Device) to the institution's advantage, rather than viewing it as a threat and a problem to be contained. Although it's #10 of 10, IT Governance (and establishment and implementation of the governance model throughout the institution) is key to effectively acting upon many of the preceding issues in this year's list.  In the majority of cases, technology exists to meet the needs and requirements to effectively address many of the challenges outlined in top-ten issues list. Which brings me to my next point. Although I try not to sound too much like an Oracle commercial in these (all too infrequent) blog posts, I can't help but point out how much confluence there is between several of the top issues this year and what my colleagues and I have been evangelizing for some time. Starting from the bottom of the list up: 1) I'm gratified that research and the IT challenges it presents has made the cut.  Big Data (or Large Data as it's phased in the report) is rapidly going to overwhelm much of what exists today even at our most prepared and well-equipped research universities.  Combine large data with the significantly more stringent requirements around data preservation, archiving, sharing, curation, etc. coming from granting agencies like NSF, and you have the brewing storm that could result in a lot of "one-off" solutions to a problem that could very well be addressed collectively and "at scale."   2) Transformative effects of IT – while I see more and more examples of this, there is still much more that can be achieved. My experience tells me that culture (as the report indicates or at least poses the question) gets in the way more than technology not being up to task.  We spend too much time on "context" and not "core," and get lost in the weeds on the journey to truly transforming the institution with technology. 3) Analytics as a key element in improving various institutional outcomes.  In our work around Student Success, we see predictive "academic" analytics as essential to getting in front of the Student Success issue, regardless of how an institution or collections of institutions defines success.  Analytics must be part of the fabric of the key academic enterprise applications, not a bolt-on.  We will spend a significant amount of time on this topic during our semi-annual Education Industry Strategy Council meeting in Washington, D.C. later this month. 4) Cloud strategy for the broad range of applications in the academic enterprise.  Some of the recent work by Casey Green at the Campus Computing Survey would seem to indicate that there is movement in this area but mostly in what has been termed "below the campus" application areas such as collaboration tools, recruiting, and alumni relations.  It's time to get serious about sourcing elements of mature applications like student information systems, HR, Finance, etc. leveraging a model other than traditional on-campus custom. I've only selected a few areas of the list to highlight, but the unifying theme here (and this is where I run the risk of sounding like an Oracle commercial) is that these lofty goals cry out for partners that can bring economies of scale to bear on the problems married with a deep understanding of the nuances unique to higher education.  In a recent piece in Educause Review on Student Information Systems, the author points out that "best of breed is back". Unfortunately I am compelled to point out that best of breed is a large part of the reason we have made as little progress as we have as an industry in advancing some of the causes outlined above.  Don't confuse "integrated" and "full stack" for vendor lock-in.  The best-of-breed market forces that Ron points to ensure that solutions have to be "integratable" or they don't survive in the marketplace. However, by leveraging the efficiencies afforded by adopting solutions that are pre-integrated (and possibly metered out as a service) allows us to shed unnecessary costs – as difficult as these decisions are to make and to drive throughout the organization. Cole

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  • Atheros 922 PCI WIFI is disabled in Unity but enabled in terminal - How to get it to work?

    - by zewone
    I am trying to get my PCI Wireless Atheros 922 card to work. It is disabled in Unity: both the network utility and the desktop (see screenshot http://www.amisdurailhalanzy.be/Screenshot%20from%202012-10-25%2013:19:54.png) I tried many different advises on many different forums. Installed 12.10 instead of 12.04, enabled all interfaces... etc. I have read about the aht9 driver... The terminal shows no hw or sw lock for the Atheros card, nevertheless, it is still disabled. Nothing worked so far, the card is still disabled. Any help is much appreciated. Here are more tech details: myuser@adri1:~$ sudo lshw -C network *-network:0 DISABLED description: Wireless interface product: AR922X Wireless Network Adapter vendor: Atheros Communications Inc. physical id: 2 bus info: pci@0000:03:02.0 logical name: wlan1 version: 01 serial: 00:18:e7:cd:68:b1 width: 32 bits clock: 66MHz capabilities: pm bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.5.0-17-generic firmware=N/A latency=168 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:18 memory:d8000000-d800ffff *-network:1 description: Ethernet interface product: VT6105/VT6106S [Rhine-III] vendor: VIA Technologies, Inc. physical id: 6 bus info: pci@0000:03:06.0 logical name: eth0 version: 8b serial: 00:11:09:a3:76:4a size: 10Mbit/s capacity: 100Mbit/s width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=via-rhine driverversion=1.5.0 duplex=half latency=32 link=no maxlatency=8 mingnt=3 multicast=yes port=MII speed=10Mbit/s resources: irq:18 ioport:d300(size=256) memory:d8013000-d80130ff *-network DISABLED description: Wireless interface physical id: 1 bus info: usb@1:8.1 logical name: wlan0 serial: 00:11:09:51:75:36 capabilities: ethernet physical wireless configuration: broadcast=yes driver=rt2500usb driverversion=3.5.0-17-generic firmware=N/A link=no multicast=yes wireless=IEEE 802.11bg myuser@adri1:~$ sudo rfkill list all 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: phy1: Wireless LAN Soft blocked: no Hard blocked: yes 2: phy0: Wireless LAN Soft blocked: no Hard blocked: no myuser@adri1:~$ dmesg | grep wlan0 [ 15.114235] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready myuser@adri1:~$ dmesg | egrep 'ath|firm' [ 14.617562] ath: EEPROM regdomain: 0x30 [ 14.617568] ath: EEPROM indicates we should expect a direct regpair map [ 14.617572] ath: Country alpha2 being used: AM [ 14.617575] ath: Regpair used: 0x30 [ 14.637778] ieee80211 phy0: >Selected rate control algorithm 'ath9k_rate_control' [ 14.639410] Registered led device: ath9k-phy0 myuser@adri1:~$ dmesg | grep wlan1 [ 15.119922] IPv6: ADDRCONF(NETDEV_UP): wlan1: link is not ready myuser@adri1:~$ lspci -nn | grep 'Atheros' 03:02.0 Network controller [0280]: Atheros Communications Inc. AR922X Wireless Network Adapter [168c:0029] (rev 01) myuser@adri1:~$ sudo ifconfig eth0 Link encap:Ethernet HWaddr 00:11:09:a3:76:4a inet addr:192.168.2.2 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::211:9ff:fea3:764a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:5457 errors:0 dropped:0 overruns:0 frame:0 TX packets:2548 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:3425684 (3.4 MB) TX bytes:282192 (282.1 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:590 errors:0 dropped:0 overruns:0 frame:0 TX packets:590 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:53729 (53.7 KB) TX bytes:53729 (53.7 KB) myuser@adri1:~$ sudo iwconfig wlan0 IEEE 802.11bg ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=off Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:on lo no wireless extensions. eth0 no wireless extensions. wlan1 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off myuser@adri1:~$ lsmod | grep "ath9k" ath9k 116549 0 mac80211 461161 3 rt2x00usb,rt2x00lib,ath9k ath9k_common 13783 1 ath9k ath9k_hw 376155 2 ath9k,ath9k_common ath 19187 3 ath9k,ath9k_common,ath9k_hw cfg80211 175375 4 rt2x00lib,ath9k,mac80211,ath myuser@adri1:~$ iwlist scan wlan0 Failed to read scan data : Network is down lo Interface doesn't support scanning. eth0 Interface doesn't support scanning. wlan1 Failed to read scan data : Network is down myuser@adri1:~$ lsb_release -d Description: Ubuntu 12.10 myuser@adri1:~$ uname -mr 3.5.0-17-generic i686 ![Schizophrenic Ubuntu](http://www.amisdurailhalanzy.be/Screenshot%20from%202012-10-25%2013:19:54.png) Any help much appreciated... Thanks, Philippe 31-10-2012 ... I have some more updates. When I do the following command it does see my Wifi router... So even if it is still disabled... the card seems to work and see the router (ESSID:"5791BC26-CE9C-11D1-97BF-0000F81E") See below: sudo iwlist wlan1 scanning wlan1 Scan completed : Cell 01 - Address: 00:19:70:8F:B0:EA Channel:10 Frequency:2.457 GHz (Channel 10) Quality=51/70 Signal level=-59 dBm Encryption key:on ESSID:"5791BC26-CE9C-11D1-97BF-0000F81E" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s 9 Mb/s; 12 Mb/s; 18 Mb/s Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s Mode:Master Extra:tsf=000000025dbf2188 Extra: Last beacon: 108ms ago IE: Unknown: 002035373931424332362D434539432D313144312D393742462D3030303046383145 IE: Unknown: 010882848B960C121824 IE: Unknown: 03010A IE: Unknown: 0706424520010D14 IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : TKIP Pairwise Ciphers (2) : CCMP TKIP Authentication Suites (1) : PSK IE: Unknown: 2A0100 IE: Unknown: 32043048606C IE: Unknown: DD180050F2020101030003A4000027A4000042435E0062322F00 IE: Unknown: DD0900037F01010000FF7F IE: Unknown: DD0A00037F04010000000000

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • Performance triage

    - by Dave
    Folks often ask me how to approach a suspected performance issue. My personal strategy is informed by the fact that I work on concurrency issues. (When you have a hammer everything looks like a nail, but I'll try to keep this general). A good starting point is to ask yourself if the observed performance matches your expectations. Expectations might be derived from known system performance limits, prototypes, and other software or environments that are comparable to your particular system-under-test. Some simple comparisons and microbenchmarks can be useful at this stage. It's also useful to write some very simple programs to validate some of the reported or expected system limits. Can that disk controller really tolerate and sustain 500 reads per second? To reduce the number of confounding factors it's better to try to answer that question with a very simple targeted program. And finally, nothing beats having familiarity with the technologies that underlying your particular layer. On the topic of confounding factors, as our technology stacks become deeper and less transparent, we often find our own technology working against us in some unexpected way to choke performance rather than simply running into some fundamental system limit. A good example is the warm-up time needed by just-in-time compilers in Java Virtual Machines. I won't delve too far into that particular hole except to say that it's rare to find good benchmarks and methodology for java code. Another example is power management on x86. Power management is great, but it can take a while for the CPUs to throttle up from low(er) frequencies to full throttle. And while I love "turbo" mode, it makes benchmarking applications with multiple threads a chore as you have to remember to turn it off and then back on otherwise short single-threaded runs may look abnormally fast compared to runs with higher thread counts. In general for performance characterization I disable turbo mode and fix the power governor at "performance" state. Another source of complexity is the scheduler, which I've discussed in prior blog entries. Lets say I have a running application and I want to better understand its behavior and performance. We'll presume it's warmed up, is under load, and is an execution mode representative of what we think the norm would be. It should be in steady-state, if a steady-state mode even exists. On Solaris the very first thing I'll do is take a set of "pstack" samples. Pstack briefly stops the process and walks each of the stacks, reporting symbolic information (if available) for each frame. For Java, pstack has been augmented to understand java frames, and even report inlining. A few pstack samples can provide powerful insight into what's actually going on inside the program. You'll be able to see calling patterns, which threads are blocked on what system calls or synchronization constructs, memory allocation, etc. If your code is CPU-bound then you'll get a good sense where the cycles are being spent. (I should caution that normal C/C++ inlining can diffuse an otherwise "hot" method into other methods. This is a rare instance where pstack sampling might not immediately point to the key problem). At this point you'll need to reconcile what you're seeing with pstack and your mental model of what you think the program should be doing. They're often rather different. And generally if there's a key performance issue, you'll spot it with a moderate number of samples. I'll also use OS-level observability tools to lock for the existence of bottlenecks where threads contend for locks; other situations where threads are blocked; and the distribution of threads over the system. On Solaris some good tools are mpstat and too a lesser degree, vmstat. Try running "mpstat -a 5" in one window while the application program runs concurrently. One key measure is the voluntary context switch rate "vctx" or "csw" which reflects threads descheduling themselves. It's also good to look at the user; system; and idle CPU percentages. This can give a broad but useful understanding if your threads are mostly parked or mostly running. For instance if your program makes heavy use of malloc/free, then it might be the case you're contending on the central malloc lock in the default allocator. In that case you'd see malloc calling lock in the stack traces, observe a high csw/vctx rate as threads block for the malloc lock, and your "usr" time would be less than expected. Solaris dtrace is a wonderful and invaluable performance tool as well, but in a sense you have to frame and articulate a meaningful and specific question to get a useful answer, so I tend not to use it for first-order screening of problems. It's also most effective for OS and software-level performance issues as opposed to HW-level issues. For that reason I recommend mpstat & pstack as my the 1st step in performance triage. If some other OS-level issue is evident then it's good to switch to dtrace to drill more deeply into the problem. Only after I've ruled out OS-level issues do I switch to using hardware performance counters to look for architectural impediments.

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  • Identity Globe Trotters (Sep Edition): The Social Customer

    - by Tanu Sood
    Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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  • Styles for XAML (Silverlight &amp; WPF)

    - by GeekAgilistMercenary
    This is a quick walk through of how to setup things for skinning within a XAML Application.  First thing, find the App.xaml file within the WPF or Silverlight Project. Within the App.xaml file set some default styles for your controls.  I set the following for a button, label, and border control for an application I am creating. Button Control <Style x:Key="ButtonStyle" TargetType="Button"> <Setter Property="FontFamily" Value="Arial" /> <Setter Property="FontWeight" Value="Bold" /> <Setter Property="FontSize" Value="14" /> <Setter Property="Width" Value="180" /> <Setter Property="Height" Value="Auto" /> <Setter Property="Margin" Value="8" /> <Setter Property="Padding" Value="8" /> <Setter Property="Foreground" Value="AliceBlue" /> <Setter Property="Background" > <Setter.Value> <LinearGradientBrush EndPoint="0.5,1" StartPoint="0.5,0"> <GradientStop Color="Black" Offset="0" /> <GradientStop Color="#FF5B5757" Offset="1" /> </LinearGradientBrush> </Setter.Value> </Setter> </Style> Label Control <Style x:Key="LabelStyle" TargetType="Label"> <Setter Property="Width" Value="Auto"/> <Setter Property="Height" Value="28" /> <Setter Property="Foreground" Value="Black"/> <Setter Property="Margin" Value="8"/> </Style> Border Control <Style x:Key="BorderStyle" TargetType="Border"> <Setter Property="BorderThickness" Value="4"/> <Setter Property="Width" Value="Auto"/> <Setter Property="Height" Value="Auto" /> <Setter Property="Margin" Value="0,8,0,0"/> <Setter Property="CornerRadius" Value="18"/> <Setter Property="BorderBrush"> <Setter.Value> <LinearGradientBrush EndPoint="1,0.5" StartPoint="0,0.5"> <GradientStop Color="CornflowerBlue" Offset="0" /> <GradientStop Color="White" Offset="1" /> </LinearGradientBrush> </Setter.Value> </Setter> </Style> These provide good examples of setting individual properties to a default, such as; <Setter Property="Width" Value="Auto"/> <Setter Property="Height" Value="Auto" /> Also for settings a more complex property, such as with a LinearGradientBrush; <Setter Property="BorderBrush"> <Setter.Value> <LinearGradientBrush EndPoint="1,0.5" StartPoint="0,0.5"> <GradientStop Color="CornflowerBlue" Offset="0" /> <GradientStop Color="White" Offset="1" /> </LinearGradientBrush> </Setter.Value> </Setter> These property setters should be located between the opening and closing <Application.Resources></Application.Resources> tags. <Application x:Class="ScorecardAndDashboard.App" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" StartupUri="MainWindow.xaml"> <Application.Resources> </Application.Resources> </Application> Now in the pages, user controls, or whatever you are marking up with XAML, for the Style Property just set a StaticResource such as shown below. <!-- Border Control --> <Border Name="borderPollingFrequency" Style="{StaticResource BorderStyle}"> <!-- Label Control --> <Label Content="Trigger Name:" Style="{StaticResource LabelStyle}"></Label> <!-- Button Control --> <Button Content="Save Schedule" Name="buttonSaveSchedule" Style="{StaticResource ButtonStyle}" HorizontalAlignment="Right"/> That's it.  Simple as that.  There are other ways to setup resource files that are separate from the App.xaml, but the App.xaml file is always a good quick place to start.  As moving the styles to a specific resource file later is a mere copy and paste. Original post is available along with other technical ramblings.

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  • Encrypt images before uploading to Dropbox [migrated]

    - by Cherry
    I want to encrypt a file first before the file will be uploaded to the dropbox. So i have implement the encryption inside the uploading of the codes. However, there is an error after i integrate the codes together. Where did my mistake go wrong? Error at putFileOverwriteRequest and it says The method putFileOverwriteRequest(String, InputStream, long, ProgressListener) in the type DropboxAPI is not applicable for the arguments (String, FileOutputStream, long, new ProgressListener(){}) Another problem is that this FileOutputStream fis = new FileOutputStream(new File("dont know what to put in this field")); i do not know where to put the file so that after i read the file, it will call the path and then upload to the Dropbox. Anyone is kind to help me in this? As time is running out for me and i still cant solve the problem. Thank you in advance. The full code is as below. public class UploadPicture extends AsyncTask<Void, Long, Boolean> { private DropboxAPI<?> mApi; private String mPath; private File mFile; private long mFileLen; private UploadRequest mRequest; private Context mContext; private final ProgressDialog mDialog; private String mErrorMsg; public UploadPicture(Context context, DropboxAPI<?> api, String dropboxPath, File file) { // We set the context this way so we don't accidentally leak activities mContext = context.getApplicationContext(); mFileLen = file.length(); mApi = api; mPath = dropboxPath; mFile = file; mDialog = new ProgressDialog(context); mDialog.setMax(100); mDialog.setMessage("Uploading " + file.getName()); mDialog.setProgressStyle(ProgressDialog.STYLE_HORIZONTAL); mDialog.setProgress(0); mDialog.setButton("Cancel", new OnClickListener() { public void onClick(DialogInterface dialog, int which) { // This will cancel the putFile operation mRequest.abort(); } }); mDialog.show(); } @Override protected Boolean doInBackground(Void... params) { try { KeyGenerator keygen = KeyGenerator.getInstance("DES"); SecretKey key = keygen.generateKey(); //generate key //encrypt file here first byte[] plainData; byte[] encryptedData; Cipher cipher = Cipher.getInstance("DES/ECB/PKCS5Padding"); cipher.init(Cipher.ENCRYPT_MODE, key); //File f = new File(mFile); //read file FileInputStream in = new FileInputStream(mFile); //obtains input bytes from a file plainData = new byte[(int)mFile.length()]; in.read(plainData); //Read bytes of data into an array of bytes encryptedData = cipher.doFinal(plainData); //encrypt data FileOutputStream fis = new FileOutputStream(new File("dont know what to put in this field")); //upload to a path first then call the path so that it can be uploaded up to the dropbox //save encrypted file to dropbox // By creating a request, we get a handle to the putFile operation, // so we can cancel it later if we want to //FileInputStream fis = new FileInputStream(mFile); String path = mPath + mFile.getName(); mRequest = mApi.putFileOverwriteRequest(path, fis, mFile.length(), new ProgressListener() { @Override public long progressInterval() { // Update the progress bar every half-second or so return 500; } @Override public void onProgress(long bytes, long total) { publishProgress(bytes); } }); if (mRequest != null) { mRequest.upload(); return true; } } catch (DropboxUnlinkedException e) { // This session wasn't authenticated properly or user unlinked mErrorMsg = "This app wasn't authenticated properly."; } catch (DropboxFileSizeException e) { // File size too big to upload via the API mErrorMsg = "This file is too big to upload"; } catch (DropboxPartialFileException e) { // We canceled the operation mErrorMsg = "Upload canceled"; } catch (DropboxServerException e) { // Server-side exception. These are examples of what could happen, // but we don't do anything special with them here. if (e.error == DropboxServerException._401_UNAUTHORIZED) { // Unauthorized, so we should unlink them. You may want to // automatically log the user out in this case. } else if (e.error == DropboxServerException._403_FORBIDDEN) { // Not allowed to access this } else if (e.error == DropboxServerException._404_NOT_FOUND) { // path not found (or if it was the thumbnail, can't be // thumbnailed) } else if (e.error == DropboxServerException._507_INSUFFICIENT_STORAGE) { // user is over quota } else { // Something else } // This gets the Dropbox error, translated into the user's language mErrorMsg = e.body.userError; if (mErrorMsg == null) { mErrorMsg = e.body.error; } } catch (DropboxIOException e) { // Happens all the time, probably want to retry automatically. mErrorMsg = "Network error. Try again."; } catch (DropboxParseException e) { // Probably due to Dropbox server restarting, should retry mErrorMsg = "Dropbox error. Try again."; } catch (DropboxException e) { // Unknown error mErrorMsg = "Unknown error. Try again."; } catch (FileNotFoundException e) { } return false; } @Override protected void onProgressUpdate(Long... progress) { int percent = (int)(100.0*(double)progress[0]/mFileLen + 0.5); mDialog.setProgress(percent); } @Override protected void onPostExecute(Boolean result) { mDialog.dismiss(); if (result) { showToast("Image successfully uploaded"); } else { showToast(mErrorMsg); } } private void showToast(String msg) { Toast error = Toast.makeText(mContext, msg, Toast.LENGTH_LONG); error.show(); } }

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  • ASP.NET: Including JavaScript libraries conditionally from CDN

    - by DigiMortal
    When developing cloud applications it is still useful to build them so they can run also on local machine without network connection. One thing you use from CDN when in cloud and from app folder when not connected are common JavaScript libraries. In this posting I will show you how to add support for local and CDN script stores to your ASP.NET MVC web application. Our solution is simple. We will add new configuration setting to our web.config file (including cloud transform file of it) and new property to our web application. In master page where scripts are included we will include scripts from CDN conditionally. There is nothing complex, all changes we make are simple ones. 1. Adding new property to web application Although I am using ASP.NET MVC web application these modifications work also very well with ASP.NET Forms. Open Global.asax and add new static property to your application class. public static bool UseCdn {     get     {         var valueString = ConfigurationManager.AppSettings["useCdn"];         bool useCdn;           bool.TryParse(valueString, out useCdn);         return useCdn;     } } If you want less round-trips to configuration data you can keep some nullable boolean in your application class scope and load CDN setting first time it is asked. 2. Adding new configuration setting to web.config By default my application uses local scripts. Although my application runs on cloud I can do a lot of stuff without staging environment in cloud. So by default I don’t have costs on traffic when including scripts from application folders. <appSettings>   <add key="UseCdn" value="false" /> </appSettings> You can also set UseCdn value to true and change it to false when you are not connected to network. 3. Modifying web.config cloud transform I have special configuration for my solution that I use when deploying my web application to cloud. This configuration is called Cloud and transform for this configuration is located in web.cloud.config. To make application using CDN when deployed to cloud we need the following transform. <appSettings>   <add key="UseCdn"        value="true"        xdt:Transform="SetAttributes"        xdt:Locator="Match(key)" /> </appSettings> Now when you publish your application to cloud it uses CDN by default. 4. Including scripts in master pages The last thing we need to change is our master page. My solution is simple. I check if I have to include scripts from CDN and if it is true then I include scripts from there. Otherwise my scripts will be included from application folder. @if (MyWeb.MvcApplication.UseCdn) {     <script src="http://ajax.microsoft.com/ajax/jquery/jquery-1.4.4.min.js" type="text/javascript"></script> } else {     <script src="@Url.Content("~/Scripts/jquery-1.4.4.min.js")" type="text/javascript"></script> } Although here is only one script shown you can add all your scripts that are also available in some CDN in this if-else block. You are free to include scripts from different CDN services if you need. Conclusion As we saw it was very easy to modify our application to make it use CDN for JavaScript libraries in cloud and local scripts when run on local machine. We made only small changes to our application code, configuration and master pages to get different script sources supported. Our application is now more independent from external sources when we are working on it.

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  • ComboBox Data Binding

    - by Geertjan
    Let's create a databound combobox, levering MVC in a desktop application. The result will be a combobox, provided by the NetBeans ChoiceView, that displays data retrieved from a database: What follows is not much different from the NetBeans Platform CRUD Application Tutorial and you're advised to consult that document if anything that follows isn't clear enough. One kind of interesting thing about the instructions that follow is that it shows that you're able to create an application where each element of the MVC architecture can be located within a separate module: Start by creating a new NetBeans Platform application named "MyApplication". Model We're going to start by generating JPA entity classes from a database connection. In the New Project wizard, choose "Java Class Library". Click Next. Name the Java Class Library "MyEntities". Click Finish. Right-click the MyEntities project, choose New, and then select "Entity Classes from Database". Work through the wizard, selecting the tables of interest from your database, and naming the package "entities". Click Finish. Now a JPA entity is created for each of the selected tables. In the Project Properties dialog of the project, choose "Copy Dependent Libraries" in the Packaging panel. Build the project. In your project's "dist" folder (visible in the Files window), you'll now see a JAR, together with a "lib" folder that contains the JARs you'll need. In your NetBeans Platform application, create a module named "MyModel", with code name base "org.my.model". Right-click the project, choose Properties, and in the "Libraries" panel, click Add Dependency button in the Wrapped JARs subtab to add all the JARs from the previous step to the module. Also include "derby-client.jar" or the equivalent driver for your database connection to the module. Controler In your NetBeans Platform application, create a module named "MyControler", with code name base "org.my.controler". Right-click the module's Libraries node, in the Projects window, and add a dependency on "Explorer & Property Sheet API". In the MyControler module, create a class with this content: package org.my.controler; import org.openide.explorer.ExplorerManager; public class MyUtils { static ExplorerManager controler; public static ExplorerManager getControler() { if (controler == null) { controler = new ExplorerManager(); } return controler; } } View In your NetBeans Platform application, create a module named "MyView", with code name base "org.my.view".  Create a new Window Component, in "explorer" view, for example, let it open on startup, with class name prefix "MyView". Add dependencies on the Nodes API and on the Explorer & Property Sheet API. Also add dependencies on the "MyModel" module and the "MyControler" module. Before doing so, in the "MyModel" module, make the "entities" package and the "javax.persistence" packages public (in the Libraries panel of the Project Properties dialog) and make the one package that you have in the "MyControler" package public too. Define the top part of the MyViewTopComponent as follows: public final class MyViewTopComponent extends TopComponent implements ExplorerManager.Provider { ExplorerManager controler = MyUtils.getControler(); public MyViewTopComponent() { initComponents(); setName(Bundle.CTL_MyViewTopComponent()); setToolTipText(Bundle.HINT_MyViewTopComponent()); setLayout(new BoxLayout(this, BoxLayout.PAGE_AXIS)); controler.setRootContext(new AbstractNode(Children.create(new ChildFactory<Customer>() { @Override protected boolean createKeys(List list) { EntityManager entityManager = Persistence. createEntityManagerFactory("MyEntitiesPU").createEntityManager(); Query query = entityManager.createNamedQuery("Customer.findAll"); list.addAll(query.getResultList()); return true; } @Override protected Node createNodeForKey(Customer key) { Node customerNode = new AbstractNode(Children.LEAF, Lookups.singleton(key)); customerNode.setDisplayName(key.getName()); return customerNode; } }, true))); controler.addPropertyChangeListener(new PropertyChangeListener() { @Override public void propertyChange(PropertyChangeEvent evt) { Customer selectedCustomer = controler.getSelectedNodes()[0].getLookup().lookup(Customer.class); StatusDisplayer.getDefault().setStatusText(selectedCustomer.getName()); } }); JPanel row1 = new JPanel(new FlowLayout(FlowLayout.LEADING)); row1.add(new JLabel("Customers: ")); row1.add(new ChoiceView()); add(row1); } @Override public ExplorerManager getExplorerManager() { return controler; } ... ... ... Now run the application and you'll see the same as the image with which this blog entry started.

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  • Anybody have anyluck F# Silverlight vs2010?

    - by akaphenom
    Has anybody had any luck with the following combination F# 2.0 Silverlight v3 .NET Framework 4.0 VS 2010 I have been trying all night and I just can't seem to adopt any of the existing smaples out there to run... My goal is to have a silverlight application 100% backed by F#; the examples that are referenced as working are mostly C# silverlight apps calling F# Libraries. Which in practice should be fine - but I am really trying to impress my girlfriend :)

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  • Is Objective-C++ a totally different language from Objective-C?

    - by Jake Petroules
    As the title says... are they considered different languages? For example if you've written an application using a combination of C++ and Objective-C++ would you consider it to have been written in C++ and Objective-C, C++ and Objective-C++ or all three? Obviously C and C++ are different languages even though C++ and C are directly compatible, how is the situation with Objective-C++ and Objective-C?

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  • Spring validation @AssertTrue

    - by Eqbal
    How do I display on a view jsp validation error message that occurs as a result of @AssertTrue annotation? It isn't tied to a specific field, but I am using it to validate a combination of fields. If I use <form:errors path="*"/> that will display all the errors for that form?

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  • How do I convert an INT into HH:mm:ss using SSRS 2005

    - by user293249
    Ok I need to display total talk time of an agent that is coming into SRSS 2005 from SQL 2005 as an INT. For the life of me I cannot figure out what combination of expression editing or format editing I need to use. For the detail portion I can use: =DATEADD("s", SUM(Fields!Talk_Time.Value), CDate("00:00")) And it will return: 1/1/0001 12:00:14 AM Now I can use =LEFT(DATEADD("s", SUM(Fields!Talk_Time.Value), CDate("00:00")),8) Which will return: 12:00:14 But really what I need is: 00:00:14 Please help!

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  • Limit user input to allowable comma delimited words with regular expression using javascript

    - by Marc
    I want to force the user to enter any combination of the following words. the words need to be comma delimited and no comma at the beginning or end of the string the user should only be able to enter one of each word. Examples admin basic,ectech admin,ectech,advanced basic,advanced,admin,ectech my attempt ^((basic|advanced)|admin|ectech)((,basic|,advanced)|,admin|,ectech){0,2}$ Thanks Marc

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  • Javascript and backslashes replace

    - by Frankie
    here is my string: var str = "This is my \string"; This is my code: var replaced = str.replace("/\\/", "\\\\"); I can't get my output to be: "This is my \\string" I have tried every combination I can think of for the regular expression and the replacement value. Any help is appreciated!

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  • concatenating mp3 files or joining mp3 files using java

    - by Sukhhhh
    We would like to concatenate/merge/join mp3 files seamlessly using "java" in any environment. We are trying the following options at the moment ( please let us know any other options): Using JMF -- ruled out as it supported only in windows http://java.sun.com/javase/technologies/desktop/media/jmf/reference/faqs/index.html Using tritinous , jlayer and Lame combination. Please let us know thoughts and the links those mention about concatenate/merge/join mp3 files using option 2.

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  • MySql, InnoDB & Null Values

    - by pws5068
    Formerly I was using MyISAM storage engine for MySql and I had defined the combination of three fields to be unique. Now I have switched to InnoDB, which I assume caused this problem, and now NULL != NULL. So for the following table: ID (Auto) | Field_A | Field_B | Field_C I can insert (Field_A,Field_B,Field_C) Values(1,2,NULL) (1,2,NULL) (1,2,NULL) infinitely many times. How can I prevent this behavior?

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  • Shortcut Keys in Java

    - by Jani
    How could I (for example) maximize the window from tray icon when a specified key combination is pressed? edit: So how can I detect for example when user presses Ctrl+M?

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  • LINQ2SQL and MS SQL 2000

    - by artvolk
    Good day! I have used LINQ2SQL with MS SQL 2005, but now I need to use it with MS SQL 2000. I have found only article on MSDN that tells about Skip() and Take() oddities on MS SQL 2000 (that's because it lacks ROW_NUMBER(), I suppose) and nothing more. Anyway, does anybody have expirience with LINQ2SQL and MS SQL 2000 combination. P.S. Just wondering: is it possible to model LINQ2SQL class on view, not a real table?

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  • opengl paint program based on Apple's 'glPaint' on a white background - how to blend?

    - by Adam
    Trying to write a simple paint program for iPhone, and I'm using Apple's glPaint sample as a guide. The only problem is, painting doesn't work on a white background, since white + colour = white. I've tried different blending functions, but haven't been able to hit on the right combination of settings and/or brushes to make this work. I've seen similar posts about this problem but no answers. Does anyone know how this might work?

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  • Server-side auto-minify?

    - by Brendan Long
    Is there any way to automatically minify static content and then serve it from a cache automatically? Similar to have mod_compress/mod_deflate work? Preferably something I could use in combination with compression (since compression has a more noticeable benefit). My preference is something that works with lighttpd but I haven't been able to find anything, so any web server that can do it would be interesting.

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