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• Exchange 2010 certificate errors

  - by Frederik Nielsen

  I have a problem with my newly setup Exchange environment for our hosted customers. First off, when configuring the outlook client, it gives a certificate warning although the certificate has been bought and setup. I am using a setup like this: autodiscover.CUSTOMERDOMAIN.TLD CNAME autodiscover.exchange.COMPANYDOMAIN.TLD (Companydomain is our company that hosts the exchange servers, customerdomain being the customers domain) Shouldn't that work? I know that Microsoft does something like that for Office365, but I really don't think they buy a certificate for every customer.. So I guess some redirection should be setup somehow - any guidance? Next thing: When we accept that error, and move on to actually starting Outlook, it states that the certificate is not valid for the RPC proxy server exchange.COMPANYDOMAIN.TLD - this domain is not right, as that domain is not included in the certificate. I would instead like this domain to be mail.exchange.COMPANYDOMAIN.TLD I tried to run this script setting both internal and external URL's to be the same, with no luck. Any guidance on this one? I am running Exchange 2010 SP2, with CAS, HT and MBX split up on 3 different servers.

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• Delete cell content in Libre (Open) Office based on the cell value

  - by take2

  I have a huge csv file (tens of thousands of rows) that I need to filter based on different criteria. After trying to find a proper CSV editor, I decided to use LibreOffice Calc. CSVed is great, but it doesn't support neither UTF-8 nor macros for advanced filtering. So, there are 4 columns, 3 of which contain numbers (with decimal numbers) and 1 of which contains text. I'm trying to find a way to delete rows with a macro code. I can achieve the desired behavior with filters too, but it's annoying to type all of the filtering values over and over again and there doesn't seem to be a way to export the filter and us it repeatedly. These rows should be deleted: The ones that don't contain certain words in textual column (column A). There are a few thousand different words used in that column and I want to keep only the rows that contain one of about 30 words in that column. Additionally, the number is the other columns should be bigger than 3.8 (column B), 4.5 (column C) and smaller than 20 (column C). The row-deletion type is "Shift up". Hopefully I have explained it well. Thanks a lot in advance for your help!

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• Mesh Networked servers via vpn

  - by microspino

  I got a design idea and I would like to have some advice from SF about It. I have 5 customers with small real-estate databases. I've built for them a desktop app and now they would like to merge their database to share their data. I don't want to centralize everything in one place nor I want to do maintenance for servers. They told me also, that all of them in their offices, have little servers and maintenance guys available. Although everything seems suitable for web application, I had the idea to experiment something new: Any customer small-server wild be connected to the others in a sort of mesh network without a single point of failure and through VPNs. If one of the servers went down the customers could still connect to their databases from one of the other mesh networked servers instead of from the local one that is down. During normal operations all the servers sync the db with the others through VPNs. I can accept a half-day timing window of NON synched data, in other words, since I don't need real time synchronization, the server don't have to always stay in synch. I can migrate my data over to other Non-Sql technologies like CouchDB or Redis or whatever you suggest. As you can see I don't have a lot of constraints and although I could go with a web application I would like to delegate and decentralize support, data-privacy and management, as more as I can to my customers offices. Is that a crazy idea? Do you know If something similar exist? Which technology would you suggest?

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• How to remove Media Center from Windows 8

  - by Arabella

  I bought 2 Windows 8 upgrades, 1 for my PC and 1 for my notebook. I added Windows Media Center to my notebook using the free offer in November (side note: the key was emailed to me within 5 minutes, I see many people have been complaining that it takes a few days). Today I decided to add WMC to my PC as well, so I went onto the Microsoft website, same like last time, and I received the email within a few minutes. Once I added WMC, entered the key and the computer rebooted, my activation is now broken: This product key is already being used on another PC. Try a different key or buy a new one. After rereading the product key email, I realised that the WMC key was exactly the same as the one I had received in November for my notebook (I used the same email, i.e. my Microsoft account Outlook email, for both). I didn't think this would be a problem, as on Microsoft's feature pack page it states: ...is limited to five licenses per customer per promotion. So then I decided, I'll just remove WMC from my PC and go back to Windows 8 Pro. So I turned off the WMC feature, PC restarted, activation still broken because my key has been replaced. I then tried to activate it with my original Pro key. The error it gave was that this key cannot be used with this version of Windows, as it is now Windows 8 Pro with Media Center and not Windows 8 Pro anymore. I've searched a bit and it seems the only way to remove it is do a clean install. I tried the Windows 8 Downgrade Helper, which told me I was already running Win 8 Pro when I tried to downgrade, and that I was running Win 8 Pro with Media center when I tried the other option. To sum up: How do I remove Windows Media Center from Windows 8 Pro without having to do a clean install?

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• Switch Before Firewall / Router - Multiple public IPs

  - by rii

  I currently Have a 10Mbit Full duplex circuit connected to a small unmanaged switch which then connects to a Sonicwall Firewall / Router. I have several public IP addresses (/28) that are assigned to several devices in my setup. Now the problem is the small switch I have was lent to me and needs to be returned, I have replaced this switch with several other switches but for some reason any other switch I use causes the network to become extremely slow. I believe this is a problem with the autonegotiation of theses hubs, so I am thinking of purchasing a small managed switch (cisco 300 series) and making the receiving port on the swith Explicitly 10Mbit Full Duplex and see if this works. My question is, being that this is a managed switch and needs an IP, will I still be able to run my public ips through it? Say the circuit has 70.80.4.1 - 7 will I still be able to assign 70.80.4.2 to my firewall and 70.80.4.3 to my router connected to some other port in the switch? Will I have to assign the switch a public IP address in this range as well for it to "route" to those other devices or does the switch does not care what IPs goes through it while operating as a Layer 2 Switch? Any help would be greatly appreciated. Thanks in advanced!

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• Windows 8.1 Upgrade: I have to run everything as administrator now?

  - by Robert Dailey

  I was running Windows 8 x64 Professional before and I never had to run programs as administrator to get them to function fully. Examples: Chrome OpenVPN GUI I always have my user under the local "Administrators" group and also disable UAC by putting the slider for it at the very bottom. This always did the trick. After the Windows 8.1 upgrade, I run into a few issues: Running Chrome normally, the Chrome icon doesn't appear in the taskbar. Chrome won't run in the background. OpenVPN GUI has errors when launching. Running both as administrator (Right Click Run as Administrator) fixes those issues and they run perfectly. What has changed in Windows 8.1 upgrade to cause these "problems"? I'm an advanced user, I don't want to have to worry about administrative rights. Any advice on how to fix these problems? EDIT I also get prompted for administrator permission to delete directories under "Program Files" now... that never used to happen before. I can hit Continue and it will allow me to delete, but just another symptom of the problem...

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• Stepmania + KDE4 = sound problem

  - by picca

  I cannot manage to get KDE4 + stepmania working. If I run StepMania I always get: StepMania 3.9 Log starting 2010-12-24 14:52:48 Loading window: gtk OS: Linux ver 020636 Crash backtrace component: x86 custom backtrace Crash lookup component: dladdr Crash demangle component: cxa_demangle Runtime library: glibc 2.11.2 Threads library: NPTL 2.11.2 TLS is available ALSA: Advanced Linux Sound Architecture Driver Version 1.0.23. ALSA Driver: 0: HDA ATI SB [SB], device 0: STAC92xx Analog [STAC92xx Analog], 0/1 subdevices avail ALSA Driver: 0: HDA ATI SB [SB], device 1: STAC92xx Digital [STAC92xx Digital], 1/1 subdevices avail Couldn't load driver ALSA: dsnd_pcm_open(hw:0): Device or resource busy Mixing 0.000000 ahead in 0 Mix() calls Couldn't load driver ALSA-sw: dsnd_pcm_open(hw:0): Device or resource busy Mixing 0.000000 ahead in 0 Mix() calls Couldn't load driver OSS: RageSound_OSS: Couldn't open /dev/dsp: Device or resource busy Language: english Theme: default Error: Couldn't find a sound driver that works I found that in StepMania/Data/StepMania.ini I should add following line: SoundDevice=default That enables me to run StepMania, but I don't have any sound. Which is pretty bad for an application like this one. I'm quite sure that the problem is in phonon that is blocking the audio device to which StepMania needs to access directly. I think that I can fix this if I run other (lighter) window-manager than KDE4. But that is not a solution occasional linux user. Do I have any chance to get StepMania under KDE4 completely working?

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• Task scheduled to wake laptop - only works when lid is open

  - by JD Pack

  I am running Windows 7 Starter on an Acer Aspire One laptop. I want my laptop to automatically run a task (backup the HDD to a network drive) once a week in the middle of the night. I scheduled the task in "Task Scheduler" and checked the box to wake the computer to run the task. I also changed the advanced power settings to allow wake timers. This was half of the solution. It now works flawlessly when the lid is open... the computer can wake itself up from either sleep or hibernate mode to perform the backup. When the lid is closed however, its sleeping beauty. Any ideas? I don't want to have to remember to open the lid once a week. It sort of defeats the purpose of an "automatic" backup. Update: I discovered that it can wake from sleep (or hybrid sleep), but not from hibernate when the lid is closed. This is good news. I'd still be curious about how to get it to work from hibernate, but I'm pretty happy about waking from sleep at least.

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• Windows network routing

  - by fabianvilers

  Hi! I'm working by my customer premises and they let me connect my private laptop on a dedicated Wi-Fi for internet access. It's nice for external consultants. The only issue is that we can't connect on a remote server on port 25. I suppose this policy is set up to avoid infected computers sending spam from their network. As you can have guessed, this is something weird that I can't send mail at all. Fortunately, I've a 3G cell phone that I can connect by Bluetooth on my laptop. So when I want to send an e-mail, I have to disconnect from Wi-Fi, connect my phone, send the e-mail, disconnect phone and reconnect Wi-Fi. Kinda overhead. My question is: how can I tell Windows 7 to use the Wi-Fi for every out connection, but if it's a connection on port 25, use the cell phone network? With this solution, I could let my phone connected all day without having to switch again and again. Thanks a lot for your anwwers. Fabian

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• Toshiba A205-5804 freezes when plugged in

  - by heron

  Well I have a Toshiba A205-5804 and the problem is that the screen freezes anytime I plug the pc into the external power supply, not as most of the computers having the same issue, my computer DOES freeze in safe mode, and I really can't bear this problem for much longer... It's not an overheating problem, the computer is not getting hot or anything related, I've already tried changing the AC adapter, booting only with AC and no battery, and also all of these suggestions: Try changing the following setting in the bios setup, under the 'Advanced' tab Dynamic CPU Frequency: Mode = Always Low (NOT DYNAMIC) My laptop has been running on AC power without a problem for 24hours, including many restarts, and when I went back to the original bios setting, the problem returned almost straight away. EDIT Other suggestions I found on the web from here and here: Set the power plan to high performance Set the power plan to "Minimal Power Management" (1 and 2 do conflict) Start - Control Panel - Device Manager -- Processor - disable one of two processors - reboot normally 4.Do this: Only plug battery into laptop Turn on the laptop and start Windows normally Plug AC adapter into laptop, the screen will freeze Leave the laptop the way it is for 12-24 hours After 12-24 hours, turn it off the hard way Once it is turned off, turn it back on. The laptop is working now. I have no idea of what can it be...

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• Windows 7 sharing folder from command line, selecting users and triggering the "Apply" of changes

  - by clintp

  I have a drive that doesn't get mounted until after I log in. (A Truecrypt thumbdrive device, and no, I'm not making it a "System Favorite" to get around this.) I'd like to construct a batch file to share it once I've gotten it mounted because the sharing info doesn't seem to stick through a reboot. From the GUI, I'd go into the folder Properties-Sharing. And then in Advanced Sharing I'd pick the name to share it as. And then under the "Share..." button I'd pick the users and the permissions I want to grant them. After "Apply" there's a pause -- I'm not sure what's happening here, but the dialog says "Sharing Items..." -- and then everything is okay. From the command line, I've done: net share MyFolder=F:\MyFolder cacls F:\MyFolder /G FirstUser:F cacls F:\MyFolder /G OtherUser:F And this almost works. I can see the share on the network then, but nobody has permissions to do anything. If I go into the GUI and change anything (and I can see my command-line changes in there already) and press "Apply" I get the: "Sharing Items.... This may take a few minutes" Dialog... and then Voila! It works. I get the "Your folder is shared" dialog with the command-line changes I made, along with the GUI change that I made to trigger the "Sharing Items..." dialog. Everything's peachy. Is a service being restarted? Which one? What's triggering the sharing to take effect? And -- more importantly -- how do I do it from the command line?

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• NTFS frequent corruption when writing many small files, index $I30 error

  - by david sedai

  I'm running Windows 7 Ultimate on a laptop with a 500G HDD, and had all partitions formatted as NTFS. I do a lot of programming and LaTeX typesetting, both of these involves a large amount of reading/writing/deleting to a lot of small files, such as C++ library headers or LaTeX packages. The problem is that frequently, when there is a large number of writing to files, the partition being written to often corrupts, the chkntfs e: returns dirty, where e: is the partition being written. I've re-formatted the drive, I've contacted the laptop manufacturer and had the HDD checked, the HDD is not faulty, there are no bad sectors, and I've tried a brand new HDD, to no avail, and the other partition on the same physical drive doesn't have this issue. I'm pretty sure that it's no hardware related. I've searched the Microsoft support pages, one page http://support.microsoft.com/kb/982018 provides an update for Advanced Format Disks, which I've already installed. The chkntfs log shows $130 index errors. I'm at a loss here. Can anyone help? Thanks in advance.

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• How to go about rotating logs which are arbitrary named and placed in deeply nested directories?

  - by Roman Grazhdan

  I have a couple of hosts which are basically a playground for developers. On these hosts, each of them has a directory under /tmp where he is free to do all he wants - store files, write logs etc. Of course, the logs are to be rotated, or else the disc will be 100% full in a week. The files can be plenty, but I've dealt with it with paths like /tmp/[a-e]*/* and so on and lived happily for a while, but as they try new cool stuff on the machine logrotate rules grow ugly and unmanageable, and it's getting more difficult to understand which files hit the glob. Also, logrotate would segfault if asked to rotate a socket. I don't feel like trying to enforce some naming policies in that environment, I think it's going to take quite a lot of time and get people annoyed and still would fail at some point. And I still need to manage the logs, not just rm the dirs at night. So is it a good idea in circumstances like these to write a script which would handle these temporary files? I prefer sticking with standard utilities whenever possible, but here I think logrotate is getting less and less manageable. And probably someone heard of some logrotate alternatives which would work well in such an environment? I don't need emailing logs or some other advanced features, so theoretically some well commented find | xargs would do. P.S. I do have a log aggregator but this stuff is not going to touch my little cute logstash machine.

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• Computer crashes if left unattended AND running uTorrent, what could be?

  - by DiegoDD

  I have a weird problem in which, if I leave my computer unattended, AND I leave uTorrent open, downloading/seeding, the computer simply crashes after about 20 / 30 minutes (don't know exactly since if I leave it, and come back later, it has already restarted or has a BSOD.) If I leave the computer alone for undefined time WITHOUT uTorrent, nothing happens, and if I am constantly using the computer while using uTorrent, no problem either (I could be using it all day with uT open and it doesn't crash). So what could it be that the combination of those cases makes the computer crash? I have already checked the power management so the computer never enters stand by mode, sleep, hibernate, etc. (the only thing I do is turn off the display). A first guess is that maybe one of my external hard drives DO sleep or enters in a "low power" mode or something if I don't use the PC. but since uT is running MAYBE tries to use that drive, and makes it crash. Could that be possible? How to know for sure if the external drive does that, and to prevent it from doing so. Any more ideas of what may be causing that? Specs: Windows 7 Pro, 64-bit, 2 GB RAM. Latest version of uTorrent (although it has been happening for a while now). UPDATE: i just found out that uTorrent has Disk cache options ( preferences - advanced - disk cache ). I have no idea if that may be causing problems with my external drive, hence causing the crash.

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• Nginx + WordPress + HHVM: Why isn't Batcache working? Would Varnish help even more?

  - by javipas

  I've heard great things about HHVM, so I've setup a copy of WordPress blog (on another domain) with Nginx (with the Pagespeed module) and HHVM. Right now the benefits are obvious: on the same config, load times are between two and three times faster. I'm trying to speed up things a little bit, and I've also installed Memcached and Batcache. I've installed the memcached package, copied object-cache.php (Pastebin) onto the root folder of the WordPress blog, and after that I've installed the Batcache plugin and copied the advanced-cache.php (Pastebin) file onto the wp-content folder. Also, I've included the line define('WP_CACHE', true); in the wp-config.php file. It seems it doesn't work, though. If I quickly reload the page several times Batcache should show the cached page, but it doesn't. It's easy to check that by reloading (Cmd+R on Chrome on OS X) the page several times and then viewing the page's code. Under the <head> section I should see some batcache stats, but they aren't there. I wonder if someone could give me some hint on this. On a side note, I don't know if I could add some other component in order to help the performance be even better. I'm thing about Varnish, but I'm not sure if it's just useless and it's just another way to the same I'm currently doing. Any other component there? (I'll test CDN for images, minifying js, etc and some other tricks as well, but I'm talking from the server perspective).

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• Diagnose remote desktop freezes in Windows 7 when no BSOD?

  - by Paul Smith

  Okay, I'm getting no joy from Asus or Microsoft on this, so hoping for some clues on how to narrow down the cause. I have very frequent OS freezes, always & only when running Remote Destkop Client (mstsc) in Windows 7 x64. I never have a bluescreen, and there is never a minidump. The display & input just freezes -- no keyboard, no mouse, and sound will just continue the last wavelength if any. So far, I can't find a way to trap the hang given that there's no bluescreen; advanced startup & recovery settings for system failure are "Write an event" checked, "Automatically restart" checked, and "Kernel memory dump". I've updated to the lasted BIOS, and tried a few different graphics drivers, both generic & ATI. I've also tried disabling Aero, and everything about the remote desktop experience (incrementally unchecked every box in the mstsc - options - experience tab), even disabled/unplugged external monitor to make sure it wasn't a dual-monitor issue. My specs are: Asus G73jh notebook 8GB RAM ATI Mobility Radeon HD 5800 Series graphics (recently tried driver versions 8.791.0.0, 8.801.0.0) American Megatrends G73jh.211 BIOS (7/27/2010) Windows 7 Home Premium x64 Windows Memory Diagnostic passed all of the following at least 3 times with no errors: MATS+ INVC LRAND Stride6 WMATS+ WINVC This notebook is better than most at removing heat (laudable vent design), so I'm not inclined to suspect thermal causes (especially since running 1080p video for hours has never caused a freeze, but mstsc does, reliably, within 5 minutes to an hour). This did seem to start happening after a Windows Update, but I've since reverted every patch applied since a week before the first occurrence, with no joy. (And I'd only had the PC for a couple weeks before that, so it could have been chance + less actual time spent remoting at the beginning.) I'm at my wits end, and I bought this laptop primarily as a remote terminal client (go figure, right?) Any ideas on how to identify the cause of this? Thanks!

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• Openfire: Granular alerts

  - by R.S.

  Our organization has had an Openfire server up and running for about a year now. So far we have used it for messaging in the I.T. Dept and Alerts to all users. We hit a snag this week when one system went down and several notifications were sent out to inform users of progress. Some of the users were Radiologists that do not use the particular system in question and these users found it more of an annoyance than informative. Since that I have been tasked with finding a more granular system for alerts. I am confident that Openfire can handle this and I have just about settled on a way of getting this to work. My idea is to create a half dozen or so users. For example: Staff, Doctor, Assitant and Supervisor. Using spark as our messenger has worked great so far so I would like to stick with that if possible. With that in mind, under advanced login features the resource name can be changed to something unique and non-unique users can log in under the same account, however, when a message is sent to one of these users, the message delivery is inconsistent. Currently I have 4 users under the Assistant user and it seems only 1 of the users receives the messages. Is this scenario even possible? I am avoiding working with the groups in Openfire because the function is atrocious. I could possibly integrate the system into our Active directory but I don’t think that will get us to a workable solution any quicker or more efficiently.

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• Consulting: Organizing site/environment documentation for customers?

  - by ewwhite

  Over time, I've taken on consulting and contract engineering work for various clients. More recently, customers are asking for certain types of documentation. These are small businesses and typically do not have dedicated technical staff. Within a single company, Wiki/Confluence/Sharepoint, etc. all make sense as a central repository for documentation and environment information. I struggle with finding a consistent method to deliver the following information to discrete customers. I'm shooting for a process that's more portable, secure and elegant than a simple spreadsheet or the dreaded binder full of outdated information. Important IP addresses, DHCP scope, etc. Network diagram (if needed). Administrative usernames and passwords and management URLs. Software license keys. Support contracts and warranty information. Vendor support contacts and instructions. I know there are other consultants here. Any suggestions or tips on maintaining documentation across multiple environments in a customer-friendly format? How do you do it?

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• Disappeared graphics card

  - by lenovo user

  I have a Lenovo T520 with two graphics cards, an nVidia quadro and an intel graphics card. I'm running a Ubuntu and Windows 7 dual boot. I can no longer find any trace of my intel graphics card. In my linux boot: > lspci | grep VGA > 01:00.0 VGA compatible controller: nVidia Corporation GF106 [Quadro 2000M] (rev a1) In Windows in control panel display- advanced settings, I only see the NVIDIA Quadro 2000M. In the BIOS there is no mention of the intel graphics card, no where I can find to try and turn it on or off. I thought I was going crazy, but then I found a post I made on ask ubuntu I made 3 months ago where I listed the output of lspci on this same machine: lspci | grep VGA 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) 01:00.0 VGA compatible controller: nVidia Corporation GF106 [Quadro 2000M] (rev a1) What is going on? How could my intel graphics card have been disabled or turned off somehow without my knowledge? I've been in the BIOS 3 times now, each time convinced the last time I must have missed something, but I always find nothing. Am I missing something there? Could a thief have opened my computer and stolen my graphics card?

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• Pushing Windows Store apps silently

  - by seagull

  As part of a requirement I have been issued, I seek the ability to push apps from the Windows Store (.appx) to remote users. The framework surrounding the data transmission is sorted; What I need to know is if there is a script that can be sent out along with a URI or the package proper to facilitate installation on the user-side of the Windows Store app. I am well aware that numerous guides exist from Microsoft on pushing out Line-of-Business (LOB) (AKA Enterprise) applications -- that is, apps that have been developed in-house and are not for the consumption of the Windows store. This is inappropriate for my requirement, however; the customer wants their clients to receive apps that appear currently on the Windows Store, and for them to be installed in a silent manner. I've seen this guide; http://blogs.technet.com/b/keithmayer/archive/2013/02/25/step-by-step-deploying-windows-8-apps-with-system-center-2012-service-pack-1.aspx, which details doing exactly this, but it is only applicable to machines that are administered by a system running Windows Server 2012 R2 with the 'System Center 2012' bundle installed. The systems I target are considerably more decentralised than this, making this guide inappropriate. I have a hunch that Microsoft have deliberately designed the Windows Store to be this way, but I figured I ought to ask around before I resign myself to the requirement. Much obliged

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• How to connect via SSH to a linux mint system that is connected via OpenVPN

  - by Hilyin

  Is there a way to make SSH port not get sent through VPN so when my computer is connected to a VPN, it can still be remoted in via SSH from its non-VPN IP? I am using Mint Linux 13. Thank you for your help! This is the instructions I followed to setup the VPN: Open Terminal Type: sudo apt-get install network-manager-openvpn Press Y to continue. Type: sudo restart network-manager Download BTGuard certificate (CA) by typing: sudo wget -O /etc/openvpn/btguard.ca.crt http://btguard.com/btguard.ca.crt Click on the Network Manager icon, expand VPN Connections, and choose Configure VPN A Network Connections window will appear with the VPN tab open. Click Add. 8. A Choose A VPN Connection Type window will open. Select OpenVPN in the drop-down menu and click Create.. . In the Editing VPN connection window, enter the following: Connection name: BTGuard VPN Gateway: vpn.btguard.com Optional: Manually select your server location by using ca.vpn.btguard.com for Canada or eu.vpn.btguard.com for Germany. Type: select Password User name: username Password: password CA Certificate: browse and select this file: /etc/openvpn/btguard.ca.crt Click Advanced... near the bottom of the window. Under the General tab, check the box next to Use a TCP connection Click OK, then click Apply. Setup complete! How To Connect Click on the Network Manager icon in the panel bar. Click on VPN Connections Select BTGuard VPN The Network Manager icon will begin spinning. You may be prompted to enter a password. If so, this is your system account keychain password, NOT your BTGuard password. Once connected, the Network Manager icon will have a lock next to it indicating you are browsing securely with BTGuard.

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• Measure Upload Speed between a client and our server

  - by tresstylez

  We host a SAAS application specially customized for multiple clients. For one customer in particular -- they are reporting sporadic performance issues from various locations on their network, in particular UPLOADING documents through a form on our website. The client claims they have "bandwidth to spare" and that utilization of their "pipe" is so low that it MUST be our application, but our application has MANY clients and all features are working fine for all other clients. Interestingly enough -- DOWNLOADS (ie. just accessing the website, or downloading documents) is working fine. Speed test shows that they should get 1.2Mbps UP. So, a 3MB file should take 20 secs to upload. It takes 60+ seconds on their network. Sometimes even small files take OVER 10 minutes to upload or they timeout. Pings and Traceroutes don't show any abnormally long hops or response times. They claim other SAAS applications they use allow them to upload just fine. Both IT teams are working together to resolve this issue. What kind of data can I request from the clients to begin ruling things out. Seems like we need to somehow measure LATENCY of the networks involved or even at the switch level, we need to understand if packets are getting dropped somewhere and why. Where should I start? Any help is appreciated. I'll provide more info upon requests

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• Exchange 2010 update timezone of all calendar items

  - by Andrew

  We are currently operating Exchange 2010 server with Outlook 2010 clients on a ship. We have just changed timezones for the first time in quite a while today. Is there any way to rebase all the calendars and/or update all the calendar items to the new timezone at the same time? I have looked at the following tools already. Microsoft Exchange Calendar Update Configuration Tool - http://www.microsoft.com/en-us/download/details.aspx?id=6266 (Doesn't support exchange 2010) Time Zone Data Update Tool for Microsoft Office Outlook - http://www.microsoft.com/en-us/download/details.aspx?id=17291 The Time Zone Data Update Tool for Microsoft Office Outlook does work for individual users, but has some serious downsides. Including each user needs to run it (approx 400 users), and also it only seems to work on the default account in Outlook 2010, a lot of our users have role accounts as well that we would need to run the tool on. The only way I can find to get this tool to run on the role accounts is to make the role account the default account in outlook, and that in itself is quiet an involved process especially if you have 2 or 3 role accounts. So is there a way to just change all calendar items on our Exchange server to a different timezone in one go? We are a little unique in terms of the whole organisation can change timezones over night, meeting rooms and all, but surely a product as advanced as Exchange 2010 allows us to do what we need.

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• Changing the Start Menu Power Button - Setting does not work: only (Shut down) is available

  - by Martin

  This is the second time I try to change this setting on a Vista based OS and I can't get it to work again. OS: Windows Server 2002 SP2 (not R2) = Microsoft Windows [Version 6.0.6002] = Vista When I go to: Power Options - Change Plan Settings - Change advanced power settings - Power buttons and lid - Start menu power button - Setting: the available combo box will only show the option Shut down. No other options are available. This server is part of a domain and has not been set up by me. I have not yet talked with the domain admin, but as far as I could tell from googling, only Win7 has group policy options for the start menu. (And yes, OC I will talk to the domain admin to see if he has any clue - which I doubt.) (Edit: I have now talked to our domain admin, and he's got no clue either.) I'm responsible for this server and a local administrator but not a domain administrator. I switched off User Account Control (UAC) yesterday without problems. Since I always log into this machine via RDP and this being a server, the natural choice would be the option (Log out) and not (Shut down). What can I do to fix it or to find out why it cannot be changed? Thanks!

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• Why are my Windows 7 updates continuously failing?

  - by Chris C.

  I'm an advanced level user here with an odd issue. I have two Windows Updates that are failing to install, every single time. I'm getting a mysterious "Code 1" error on both updates, an error for which I'm having difficulty finding a solution. The updates in question are: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243) System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2011] Because these updates are failing, the Shut Down button in my start menu always has the shield icon next to it, indicating that "new" updates will be installed on shut down. But, of course, they'll fail and when the PC is restarted, the shield icon is still there. When checking the update history and viewing the details of the failed updates, I get the following: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243) Installation date: ?6/?29/?2011 3:00 AM Installation status: Failed Error details: Code 1 Update type: Important A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. More information: http://go.microsoft.com/fwlink/?LinkId=216803 and: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2011] Installation date: ?6/?28/?2011 3:00 AM Installation status: Failed Error details: Code 1 Update type: Important This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software. This tool checks your computer for such inconsistencies and tries to resolve issues if found. More information: http://support.microsoft.com/kb/947821 About My System I'm running Windows 7 Home Premium 64-bit. This is a custom PC build and the OS was installed fresh, not an upgrade from a previous version. I've been running this system for about four months. Windows Updates aside, the system is usually quite stable.

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