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• Looking for new hosting company

  - by Charles Chadwick

  I am currently looking for a new hosting company for my business. We are a design and development company and have been recommending WestHost to our clients for the last several years. However due to some changes they have implemented in the last year, we have decided to start referring people elsewhere. Most of our clients need affordable Linux hosting with the basics. SSH is also a definite must and 24/7 support (preferably phone, as well as email/ticket system) that won't cost extra. An easy to use and understand control panel would be nice as well. I have heard good things about HostGator, and am wondering if anyone has experience with them. The prices seem right and they have everything we need. We are also thinking of purchasing a dedicated server with them for a specific project that's going to require one. I don't know if I am asking this in the right place, if this is not welcome here please let me know.

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• Online File Sharing that acts just like LAN shared drives, etc.

  - by Dayton Brown

  Hi All, Have a small business client that wants to move their current file share to the web. Specs are as follows, 20 to 30 GB of space, file sizes are normal (nothing more than 50 to 100 mb) 3 users ideal solution would be exact same functionality as windows explorer. CHEAP!!! But not super cheap. I would like to keep it around $20 per user per month. I've explored a bunch of solutions, but they are all a bit on the complicated side. Thanks in advance for the recommendations.

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• "Always available offline" option missing on one network drive in Windows 7

  - by Rynardt

  My network setup at home has 2 network storage devices on the network. The one is for media content on a Popcorn Hour A-110 and the other is a D-Link DNS-320 in RAID 1 configuration for business files. When I access these network drives and right click a folder the following context menu appears for the A-110 device, but not for the D-link. I have tested this in both Windows 7 32bit and Windows Vista 64bit. In both instances the "Always available offline" option is only available for the A-110 storage device, and not for the D-link. How do I get this option for the D-link? Any advice or ideas are welcome.

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• Suggested benchmark for testing CPU footprint of antivirus software

  - by Alex Chernavsky

  Our organization is currently running Symantec Corporate Antivirus, which is rumored to be a big resource hog. I know that we do have a lot of older machines that are running slow. Our PCs are all running Windows XP Pro and are used only for business applications (mostly Microsoft Office), e-mail, and web surfing. They're not used for gaming (one would hope not, anyway). I'd like to take one of the old PCs and do a speed benchmark test while it's running Symantec AV, then another test with no antivirus, and a third test with ESET NOD32. As I said, I don't care much about graphics performance. What would be an appropriate benchmarking program program to use? Freeware is best, of course. Thank you for considering my question.

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• Do I need a license to create pdf files? [closed]

  - by Fire-Dragon-DoL

  I hope this is the correct place where I could ask this question. My mother is an accountant with a degree in economics. She works as a freelancer and she needs some licenses for her job. The biggest problem is adobe acrobat standard, which costs 400€, quite a lot. I want understand if she must buy it to create pdf files or she can use some free (even for commercial use) programs that she has because of her job (the chamber of commerce provide some advantages to accountants). She is actually using PDFCreator, which as I can read is free for business usage (open source also!!): http://sourceforge.net/projects/pdfcreator/ Thanks for any suggestion

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• Moving a window from a disconnected monitor to connected monitor on Vista

  - by RickMeasham

  I have a laptop that runs Vista Mega Ultimate Amazing for Business 64-bit. When at work, I connect a monitor via USB (which totally rocks) to the "left" of the laptop monitor. It's identified as monitor 3. At home, I use an old CRT monitor that sits to the right of the laptop monitor. It's monitor 2. Monitor 1 is, of course, the inbuilt laptop monitor. Now at home I open a window, any window, on monitor 2. Then I come to work and plug in monitor 3. Anything I had open on monitor 2 is now stuck in unretrievable land. (Actually, it's probably anything that was minimised when I left home that belonged on monitor 2 will expand back onto monitor 2, even though it's disconnected) How can I get those windows back onto connected monitors?

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• Changing Internet connection on ISA Server 2000

  - by garyb32234234

  Hi We are getting a new internet connection installed and will need to unplug the old one and connect this to our ISA Server 2000. Will this be a simple swap out job? We will be given a new ip, which i know i will have to enter into the external network card TCP/IP page. I will also be given the default gateway to enter. The ISP engineer said we may have to reset the ARP? cache, if we dont know how we will have to reset the ISA server? Has anyone any experience? The current connection is with the same ISP but it was owned by the business park were we are located and they linked up an ethernet port to what i assume is their own router. Hope you can help, i know that ISA 2000 is somewhat less easy to use than the newer versions.

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• Macbook Pro + Windows 7 (bootcamp) = Terrible battery life

  - by Scott Beeson

  I recently put Windows 7 Ultimate x64 on my wife's Macbook pro because of some software she bought for her business. Since then, the battery life has been abysmal. I've identified and researched one of the problems, which is display brightness. There is no brightness control in the windows power options, but I did manually turn it down in Bootcamp. However, it is still reporting very low battery life estimates. I'm wondering if this is because Windows thinks the display is at full brightness. Can anyone shed any light on this? (Pun intended). Also, are there any other things to look out for that may improve the battery life? (I mean in the context of Mac + Windows, not in general)

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• How to make the jump from consumer support to enterprise support?

  - by Zac Cramer

  I am currently a high level consumer break/fix technician responsible for about 300-400 repairs a month. I am good at my job, but bored, and I want to move into the enterprise side of my company, dealing with Server 2008 R2 and exchange and switches and routers that cost more than I make in a month. How do I make this transition? Whats the best thing to learn first? Is there a standard trajectory for making this leap from consumer to business? I am full time employed, so going back to school is not a great option, but I have no life, so spending my nights and weekends reading and practicing is totally within my realm. I am basically overwhelmed by the number of things to learn, and looking for any advice you may have on the best way to proceed. PS - I apologize if this is a not quite the right forum for this, I know its not a technical question exactly, but I also know the sorts of people I want to answer this question are reading this website.

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• IP camera's multicast/RTSP conflicting with 2.4GHz Wi-Fi?

  - by jayson

  Here at our business we have a Netgear R7000 running DD-WRT. I have been slowly adding IP cameras which I run using Blue Iris software. The last camera I bought (which is NOT a wireless camera), when I plug it into the network I start having really bad connection issues on the 2.4GHz Wi-Fi network. The 5GHz works fine, just the 2.4GHz all of the sudden has trouble connecting, as if it's conflicting. I've tried playing with the camera settings, different IP addresses, HTTP ports, etc, and discovered it to be a conflict with multicast. When multicast is checked, the Wi-Fi has issues but my video streams via Blue Iris. When unchecked, Wi-Fi works fine but the video won't stream through Blue Iris. The problem is there are no settings in the camera to change the RTSP port, which is set to 34567. Does anyone know something that could fix this issue? It all seems very strange to me but maybe someone has an idea?

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• Inexpensive degaussers or HDD shredders?

  - by Nicholas Knight

  I do a lot of work for a small cash-strapped business that has a lot of active hard drives, most are consumer-grade SATA of about five years of age, and predictably they are dying at an increasing rate, and a lot of the time they can't even be detected, let alone complete a zero-out cycle. Right now those drives are just being stored, but that can't continue forever. We've got a couple bad LTO tapes it'd be nice to deal with, too. There are very real security and legal issues that make dropping them off with someone who claims they'll be properly destroyed a gamble. I've looked around at degaussers and HDD shredders, and the ones that don't look like they come from some guy in his basement all seem to be $3000+, which is hard to swallow right now. Is there anything out there in the $500-1500 range that you would recommend? (Speed isn't a big issue, if it takes several minutes or even hours per drive, that's completely OK, we've only got 10 or so thus far.)

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• archive all messages account on exchange 2003 receiving multiple copies

  - by aeolist

  Hello everyone I am using microsoft exchange 2003 on windows 2003 small business server. For the past month or so, the archiver account has been receiving multiple copies (about 15 or so) of each and every email. edit: All copies share the same Message ID. The machine that hosts exchange is updated religiously and an antivirus scan is run on a daily basis. So would anyone please have any ideas about how to deal with this and furthermore, how i would be able to delete the multiple copies of emails from outlook 2003 inbox. I will edit the entry, answering any questions or updating on my efforts Thanks in advance

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• Remote access to BIOS?

  - by j-g-faustus

  I have a home server running headless (i.e. without a monitor), using ssh for remote access. This works fine most of the time, but I still need a graphics card and still need to drag out a monitor whenever I have to access BIOS, (re-)install the OS and similar. I know that there are business servers that let you control everything remotely (over Ethernet), including power up and BIOS access. Is this type of functionality available for "prosumer" class hardware? If so, where does it sit - should I look for motherboard support, a PCI-e card or an external device? And does this type of functionality have a name, so I know what to google for?

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• Common reasons not to use Open Office

  - by Dan McG

  I personally use it on both Windows and Linux, but have MS Office installed at work. I understand that in some business situations there are thousands (upon thousands) of existing MS Office documents that may or may not convert cleanly to Open Office. Not everyone is in that situation though. Among non IT folk, I rarely see OOo. Why is this so? What are common reasons for people not using OpenOffice.org? Are they from before it is even tried, or is it from unsatisfactory experiences when actually using it?

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• Steps to make sure network is not blacklisted...Again

  - by msindle

  I have an interesting issue. I have a client that just got blacklisted due to spam being sent out over the last 2 days. I have my firewall configured to only allow mail to go outbound on port 25 from our mail server (Exchange 2010) exclusively and I have verified that there are no open relay's on our transport rules. We are running Vipre Business and after running deep scans with updated definitions all computers come back clean. I ran a message tracking report on our Exchange server that shows all mail sent via the mail server over the last couple of weeks and didn't see anything malicious or out of the ordinary. I have also verified that there are no home devices or rouge computers on the network. For all practical purposes it appears that the network is clean, but we still wound up on 5 or 6 blacklists...Where should I start looking next? Is there a "best practices" guide that can help eradicate this issue? Thanks in advance! msindle

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• Do I need to have a company so that I can buy an SSL certificate that will display green at the address bar?

  - by André Pena

  I have a non-comercial website in which the users store some sensitive information so I feel the need to have a SSL certificate, but it seems that if I don't have a registered company I can't buy a green certificate. I have some related questions: Is it true that if I don't have a company, I can't have a green certificate? If I issue a standard (non-business) certificate that won't go green (from GoDadday, for instance), will it go red? Or will it have a less ugly display.. something more neutral that won't scary the user.

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• Vacation scheduler/viewer

  - by Norfeldt

  I'm looking for a solution that allows multiple persons to put plan and notify their vacation by putting it in their electronic calendar and invite a dedicated "robot" email. On the other side I should be able to get a quick overview of the vacation for each person and do a print out that allows me to put it on a board. Example: John puts his winter vacation for week 7 into his calendar and invite [email protected]. Ben does the same thing for week 4 and 5 and invites [email protected]. Dilbert host the [email protected] and prints out and overview for the next 3 months. Each person's vacation is either stated by name or/and color on the print out. I would like to do the thing with standard business software like Outlook 2010 without installing too many softwares. But at the same time it should be easy and quick to make the print outs without too much fiddling Am I dreaming ?

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• Accessing a shared folder using other credentials with Windows 7

  - by Nicolas Buduroi

  I was at a client office trying to connect to a shared drive on their network but was greeted by a "you do not have permission to access" error! Couldn't find any way to enter the required credentials as this message didn't had any other options. Tried to map the drive, selected the option to enter the correct credentials (with \\HOST\user) but it wouldn't work at all. The worst thing in all of this is that my coworker who is using OS X has been able to connect to that drive without any problem, he clicked on it, entered the credentials and could open the folder! The folder is shared by a Windows Small Business Server 2008 machine.

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• Windows Server vs Sharing

  - by Mark Lawrence

  Not sure if this is the right place for this question. I have a friend that owns a small business running 3 local machines, that are connected to the internet, and a server that each local machine connects to. He has recently bought a newer server, and by server I mean a Windows Vista box. He wants to use this purely to store data that the 3 local machines can access, kind of like a glorified external hard drive. Im suggesting to fore-go the server option and simply setup sharing on the 'server' box. Interested in hearing any suggestions as to whether the server idea is preferable?

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• How to connect a remote IP Phone to our VOIP Network?

  - by Mistiry

  We have an IP phone system in our office, and about 8 VoIP phones running on the system. We have a remote worker, who is literally states away. We'd like to connect his phone to our VoIP network, so that he has a business phone and an extension to which we could transfer calls. I was thinking, although I don't know for sure, that a pair of Cisco routers could be used in some way to make this work. I imagine a VPN solution, where I have one router connected to the phone network and the other router connected to the remote phone. Then have a site-to-site VPN set up so that the remote router... And that's where I'm stuck. I know the remote router will need to use the DHCP server of the phone system. I've never set up something like this, so I am seeking the help of the community here. What is the best way to get this remote VoIP phone RELIABLY connected to our internal VoIP network?

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• Cannot access any remote resource after connecting to Cisco VPN on Vista

  - by Deepak Singh Rawat

  I have installed Cisco vpn client version 5.0.07.0290 on Vista Business SP2. I am able to successfully connnect to the vpn. But after connecting I am not able to access any resource in the vpn (like database, other computers in the network etc.). I have tried the following without any success : Older versions of the client Other vpn clients like Shrewsoft : same issue as the cisco vpn client Disabled Internet Connection Sharing service Installed the client in the root administrator account Run the installer as administrator Run the vpngui and ipsecdialer in XP compatibility mode and as administrator I am not sure how to troubleshoot this issue. Can somebody please help me in troubleshooting this issue? P.S : I've Zonealarm firewall, can that be an issue?

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• What poor management decisions have you had to deal with?

  - by tombull89

  As a junior technician I've had to deal with (or will have to deal with) some problems in the past and only being a junior technician I don't have the confidence or respect from management staff to speak up. For instance, we're having a entirely new system. From Windows Server 2003/XP going to Windows Server 2008 R2/Windows 7/VMWare/Digital Signage and the current amount of time dedicated to the training of the IT support department currently stands at 0. They seem to think that all IT systems are the same and are going to get a bit of shock when I can't help them. I think there;s some UK legislation saying a school/business have to put money and time aside for training, but I'm not sure. What have you had to deal with?

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• What rights does an employer have to the employee's computer?

  - by Terrence Brannon

  What access rights should an employee grant an employer for a work computer? For instance, let's assume that the business people come to the IT lab late at night for discussions with the CIO and they use my computer for reading email and general web surfing. In a sense, this means that they are taking full or partial responsibility for any security issues that crop up that get traced back to the employee's machine. Perhaps the proper way to provide a computer to an employee is to give him full and exclusive use of it while employed. Only supervised access (such as hardware/software maintenance) should be acceptable.

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• Lock Windows keyboard and mouse but still display screen normally

  - by Stephen Lacy

  I'm using windows 7, I have a dual monitor display. It displays important information related to the business, I'd rather that random users that walk in can't just walk over to it and start using the computer with the same access rights as the user the monitoring software is running as. What I would like is if any time someone presses a button on the keyboard including alt-ctrl-delete all that would appear is a dialog asking for a password. Then I can click cancel and it will return to showing the data I want displayed. ClearLock doesn't work I tried it btw

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• How can I VPN into a domain and act as if it is local?

  - by Duall

  I've looked and looked and the internet seems to have finally failed me, there's no information on my specific issue. I have two locations, and one server (sbs 2008); I need them to act like one physical LAN. I know it's possible, I just know how to set it up, or anything about VPNs, etc. So, just to clarify a bit more: 1 Small Business Server 2008 ~30 Computers with varying systems from Windows XP to 7 2 Physical Locations I use redirected folders, but since that would consume a lot of bandwith over VPN, I have a machine over there that can be the workhorse for storage. Users need to access e-mail and shared databases from this server (or possibly some form of DFS with aforementioned workhorse) from the other building. Is there a nice tutorial (or I nice person that wants to write it) online that can explain how to set up computers from an external network to act like they were in the LAN?

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