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  • Customer Experience Metrics That Matter Most

    - by Charles Knapp
    When customers contact your company, they don't ask to be deflected or handled or converted. They want to be satisfied. To improve the customer experience, you need more than traditional measures such as deflection rates, handling times, and conversion rates. In this new Oracle AppCast podcast, tune in to this conversation with me about customer experience metrics that you can use to grow your business. Would you like to learn more? Please join us at the one of a kind Customer Experience Summit at the Oracle OpenWorld Conference, October 3-5 in San Francisco.

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  • How to set up offline manifest for a web app to run in Safari in iOS?

    - by ahmd1
    I'm currently trying to set up an offline.manifest file for my web app to be used offline on an iOS device. For testing purposes I have a very simple HTML page that I'm trying to add to a home screen. I'm testing it on a live iPhone 4, but after the page is added to the home screen and I put the iPhone in the airplane mode and try to start my web app I get this error: "Turn Off Airplane Mode or Use Wi-Fi to Access Data" and then if I click OK I get: "Cannot Open Web App Name" "Web App Name could not be opened because it is not connected to the Internet" The following is added to the HTML file: <!DOCTYPE html> <html lang="en" manifest="scrts/offline.manifest"> and the offline.manifest is composed as such: CACHE MANIFEST ../pics/bkgnd_iphn_settings.png ../pics/mbl_btn_fb.png ../pics/mbl_btn_twt.png ../pics/icon_57_57_bg.png ../pics/icon_72_72_bg.png ../pics/icon_114_114_bg.png ../pics/icon_144_144_bg.png ../pics/splash_320_460_bg.png ../pics/splash_768_1004_bg.png ../pics/splash_1004_768_bg.png I got all instructions on composing it from here I also adjusted the .htaccess file to add this line: AddType text/cache-manifest .manifest Any idea what am I not doing right?

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  • Modular Web App Network Architecture

    - by nairware
    Assuming that I am dealing with dedicated physical servers or VPSs, is it conceivable and does it make sense to have distinct servers setup with the following roles to host a web application? Reverse Proxy Web server Application server Database server Specific points of interest: I am confused how to even separate the web and application servers. My understanding was that such 3-tier architectures were feasible. It is unclear to me if the app server would reside directly between the web and database server, or if the web server could directly interact with the database as well. The app server could either do the computational heavy-lifting on behalf of the app server or it could do heavy-lifting plus control all of the business logic (as implied in the diagram above, thus denying the web server of direct database access). I am also unsure what role the reverse proxy (ex. nginx) could and should fulfill as a web server, given the above mentioned setup. I know that nginx has web server features. But I do not know if it makes sense to have the reverse proxy be its own VPS, given that the web server–in theory–would be separate from the app server.

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  • Tech Talk: Can we put "Simple" in Application Business Process Management?

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Customers are challenged with looking for answers to basic questions: Why can't it be simpler to connect applications in cloud to applications on-premise? How do I make my business more responsive and agile? How do I create end-to-end processes joining multiple applications? Tune in to this Tech Talk session with Amit Zavery, Vice President of Product Management for Oracle Fusion Middleware as he discusses the relevance and importance of business process management and how Oracle BPM Suite is benefiting customers across all industries. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} For other Fusion Middleware talks, subscribe to Fusion Middleware Radio today and visit us on oracle.com

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  • OTN, T-Shirts, and Tunes at Mezzanine - Tuesday Oct 2.

    - by Bob Rhubart
    By now you've probably heard about the Oracle OpenWorld Music Festival, which will bring an incredible array of bands, spanning the spectrum of genres, to several venues throughout San Francisco. The festival runs Sunday through Thursday, with a break on Wednesday for the Oracle Appreciation Event on Treasure Island featuring Pearl Jam, Kings of Leon, and X. ***CORRECTION*** What you probably don't know is that OTN is sponsoring the Tuesday night Festival show at Mezzanine (444 Jessie Street at Mint), featuring:  GOLDEN STATEDEATH VALLEY HIGH LOW FLYING OWLS The OTN crew will be on hand, passing out t-shirts and resisting the temptation to misbehave. Mostly. 

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  • Need a moderated celebrity chat solution

    - by chchrist
    Hi all, I am searching for a moderated celebrity chat. Every week a celebrity from my country will answer questions from users who join the room. I want to have a moderator who will filter those questions and the decide which to show publicly in the chat. Only the moderator must be able to chat with the celebrity. The answers provided from the celebrity will be published to the room Is there a solution like this? I prefer free by I'd paid too.

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  • Wirelessly Sync Photos From iPhone To Computer Using CameraSync

    - by Gopinath
    How do you upload photos captured on your iOS device to your computer? By connecting the device using a cable and then syncing up with an app?? Ah..is’nt it a boring way. Here comes CameraSync – an app that lets you wirelessly send your iOS device photos to DropBox, so that you can access on your computer irrespective of the platform (Windows, Mac, Linux). By the way, this app works in the background and syncs the  files without disturbing  you. You don’t like DropBox? CameraSync works with a variety  of cloud services : Flickr, Amazon S3, iDisk, FTP and Box.net. If you looking for a step by step guide on how to setup CameraSync for DropBox then check this post. CameraSync cost $1.99 and runs on iOS4.0+ devices. CameraSync [iTunes App via Lifehacker] This article titled,Wirelessly Sync Photos From iPhone To Computer Using CameraSync, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • User Experience Tablet Guide Released on UX Direct Site

    - by Madhuri Kolhatkar
    Tablet Guide available on UX Direct NOW Responding to a popular demand from our customers, Oracle Application's user experience team is happy to externalize its new design guide for creating tablet based solutions for Enterprise applications on the UX Direct website. Download and use this guide to create great and successful customer experience for your users. UX Tablet Guide for Oracle Applications This guide provides basic help for designers, developers, and project managers trying to approach tablet design and testing from an enterprise point of view. If you are embarking on a tablet application design project, start here first. In the spirit of tablet design, it is delivered in the form of an iPad interactive iBook .Use this guide and tell us what you think. We would love to see examples of your creations. Watch this space for more updates and new and innovative design tools.

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  • Upcoming Customer WebCast: SOA 11g Database: Guide for Administrators

    - by MariaSalzberger
    The SOA infrastructure database is used by SOA Suite products like BPEL PM, BAM, BPM, Human Worklow, B2B and Mediator. A SOA administrator is involved in many different tasks like installation, upgrade, performance tuning and other administrative topics. Another important one is purging - see the posting for this: SOA Suite 11g Purging Guide. We have implemented a guide to help with thess tasks: SOA 11g Infrastructure Database: Installation, Maintenance and Administration Guide. An upcoming advisor webcast planned for Wednesday, April 11 2012 at 15:00 UK / 16:00 CET / 07:00 am Pacific / 8:00 am Mountain / 10:00 am Eastern will walk you through the guide and show some of the highligts. Registration for this webcast is available in SOA 11g Database: Guide for Administrators [ID 1422913.1]. The presentation recording can by found here after the webcast. (https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=ANNOUNCEMENT&id=740964.1) The schedule for future webcasts can be found here (https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=ANNOUNCEMENT&id=740966.1)

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  • How important is using the same language for client and server?

    - by Makita
    I have been evaluating architecture solutions for a mobile project that will have a web-service/app in addition to native apps and have been looking at various libraries, frameworks, and stacks like Meteor, this being a sort of "open stack package framework", is tightly bound with Node.js. There is a lot of talk about the benefits of using the same language both client and server side, and I'm not getting it. I could understand if you want to mirror the entire state of a web application on both client and server but struggling to find other wins... Workflow efficiency? I'm trying to understand why client/server language parity is considered to be a holy grail. Why does client/server language parity matter in software development?

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  • New Information Center - Optimize Performance of FMW 11g

    - by Daniel Mortimer
    Following on the heels of the recently published - "Reviewing Security for FMW 11g" Information Center, we are pleased to announce the publication of Information Center: Optimizing Performance of Oracle Fusion Middleware 11g [ID 1469617.2] Screenshot of ID 1469617.2 We are in the process of making further tweaks and changes to improve the other ** "Oracle Fusion Middleware 11g" Information Centers. So watch this space! ** You can navigate to these other Information Centers via the menu found on the left hand side of the "Optimize Performance" Information Center.

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  • Facebook App EULA & Restrictions: What can't they do that my web app can?

    - by Adam Tannon
    I have written a nifty little web app (in Java/GWT/JS) and have been experimenting with the idea of making it available through Facebook as a Facebook App as well. After spending some time reading Facebook's developer docs, it seems like I can just create a Facebook App to point at any URL I want and use that as the app/canvas. It accomplishes this via iframes. So, my tentative plan is to just point it towards my (existing) web app so that I don't have to totally re-write it. But then that got me thinking: Facebook must regulate what sorts of things can be done through a Facebook App, vs. what an app can't do. For instance, I can't imagine I can point a Facebook App to point at a URL for a web app that accepts e-commerce payments (that would by-pass Facebook altogether and not allow them to take a cut from the ecom transaction!). Also, I can't imagine that Facebook allows developers to point their Facebook Apps to just any old URL without some sort of a scan, otherwise that would open Facebook up to the horrors of every security threat knownst to humanity. I know for a fact that when you write an iOS native app and put it up on the Apple App Store, that Apple actually scans your source code for violations of their EULA. So my question: does Facebook do the same? If so, what are their terms & conditions for what a Facebook app can/can't do? Suprisingly, I can't find this anywhere!! Thanks in advance!

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  • Next Week - OTN Virtual Developer Day - Fusion Development Experience

    - by Shay Shmeltzer
    Don't miss your chance to get free training on Oracle's strategic development platform including Oracle ADF and the rest of Fusion Middleware. On July 10th, we are running a virtual developer conference that you can attend directly from your desktop. We have sessions covering everything from basic ADF topics such as the Controller and ADF Faces to sessions about the latest news in the ADF world including ADF development with Eclipse using OEPE and ADF Mobile for iPhone and Android development. A special track will expose you to ADF connection to the rest of FMW including BPM, WebCenter and BI. During the sessions you'll be able to chat with the presenters, and you can also do a hands-on lab. So sign up today and join us on Tuesday.

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  • Does HTML5 have a feature that enables a user to add an icon to the Apps screen when "installing", and if not, when are they planning to add it?

    - by Jason Livesay
    I know that the mobile bookmark bubble might sort of work for iOS, but it isn't going in the same section. And for Android, bookmarking is really not going to cut it for a mobile HTML5 application install since users just don't think to go to their bookmarks and that bookmark process takes two or three steps. To me this issue of getting the application (bookmark) installed pretty much makes the rest of the HTML 5 features aimed at mobile HTML much less useful. I can't realistically expect users to prefer the bookmark install and launch process over regular apps, so I can realistically expect them to ignore my mobile HTML5 application and use a native app. The groups behind mobile HTML 5 features do seem to be pushing for HTML 5 apps adoption with things like Application Cache etc. To me it seems obvious that the bookmark bubble is not going to cut it. Someone please tell me they have addressed this or at least are working on it?

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  • Benefits of using the same language for client and server?

    - by Makita
    I'm looking at architecture solutions for a mobile project that will have a web-service/app in addition to native apps. I've been looking at various libraries, frameworks, and stacks like jqm, backbone, parse, and meteor. Meteor, sort of an "open stack package framework", is tightly bound with node.js. There is a lot of talk about the benefits of using the same language both client and server side, and I'm not getting it. I could understand if you want to mirror the entire state of a web application on both client and server but struggling to find other wins... Workflow efficiency? I'm trying to understand why client/server language parity is considered to be a holy grail, any explicit examples or links would be greatly appreciated, thanks!

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  • Keeping up to date with PeopleSoft Global Payroll Singapore legislative changes

    - by Carolyn Cozart
    Amendments to the Central Provident Fund contribution rates were announced in June 2011. The contribution rate changes will go into effect September 2011. To find out  the details of what is changing in Global Payroll Singapore as well as targeted delivery dates, please visit the Knowledge Center on Support.Oracle.com. Click on the Knowledge tab. Simply type in keywords ‘Global Payroll Singapore Position’. If further amendments are made, we will revise the document accordingly.  Let the Oracle/PeopleSoft team help reduce the stress and anxiety of these changing times by staying informed. PeopleSoft is working hard to get you the information you need. The information is just a few clicks away.

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  • Building a Map based WebApp fast?

    - by NLemay
    I want to build a WebApp which is basically a map with points of interest, filters, and a list of those points. Something really similar to AirBnB, or any other map based app. Of course, I could just take Google Maps API and build what's around. But I guess a lot of people already did that, and may be I could use their work to make mine faster. Here's what I need : Adding multiples POI A list of POI that are showed on the map A way to filter POI Most have a behavior to handle a lot of POI Can works on mobile and tablet I already know one template that can do nearly all of this, it is call Bootleaf. But I would like to know if you know others that might work better.

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  • What are all the components of a "Facebook App"?

    - by pnongrata
    I am a developer who has never personally partaken in social media (in any form) for reasons completely outside the scope of this question. I am "off the grid" (no Facebook, Twitter, etc accounts). I'm currently building a web app and would like the app to have a presence on Facebook, and possibly even "port" my app over as a Facebook app. My understanding of Facebook Apps is that they're just normal web apps that get <iframe>d into a Facebook page. The app is actually hosted on your server (not FB's servers). But this got me thinking: Don't Facebook Apps have "profile pages"? Is there anything developers can do to customize the behavior of their own profile pages? Do apps have the ability to do things like MySpace themes used to do (i.e., customize and interact with User profile pages, Groups, etc.)? Do Facebook Apps gain any sort of extra capabilities (inside of Facebook) that a normal web app would not have? It seems to me like if all a Facebook App is, is an iframed-web app, that it would still need to communicate with Facebook via its many APIs, just like a normal app would have to, right? If it's not possible to write an app that can customize the UI or behavior of user profiles and other pages, then how do games like "Farmville" interact with User profiles so that you see updates to profiles like "John Smith reached level 2 of Farmville"? Basically, I'm asking any battle-worn Facebook app developers if my understanding of Facebook Apps is correct, or if I'm missing anything big here. It's my understanding that for security reasons (obviously) Facebook doesn't allow apps to customize anything outside of the iframe it lives in. So if I want my app to appear like it's "interacting" with its Facebook users, it looks like I just need to publish stuff to the users' news feeds to try and encourage people to use my app (please correct me if I'm wrong here!). Thanks in advance for any corrections, clarifications, advice or suggestions!

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  • Pro/con of using Angular directives for complex form validation/ GUI manipulation

    - by tengen
    I am building a new SPA front end to replace an existing enterprise's legacy hodgepodge of systems that are outdated and in need of updating. I am new to angular, and wanted to see if the community could give me some perspective. I'll state my problem, and then ask my question. I have to generate several series of check boxes based on data from a .js include, with data like this: $scope.fieldMappings.investmentObjectiveMap = [ {'id':"CAPITAL PRESERVATION", 'name':"Capital Preservation"}, {'id':"STABLE", 'name':"Moderate"}, {'id':"BALANCED", 'name':"Moderate Growth"}, // etc {'id':"NONE", 'name':"None"} ]; The checkboxes are created using an ng-repeat, like this: <div ng-repeat="investmentObjective in fieldMappings.investmentObjectiveMap"> ... </div> However, I needed the values represented by the checkboxes to map to a different model (not just 2-way-bound to the fieldmappings object). To accomplish this, I created a directive, which accepts a destination array destarray which is eventually mapped to the model. I also know I need to handle some very specific gui controls, such as unchecking "None" if anything else gets checked, or checking "None" if everything else gets unchecked. Also, "None" won't be an option in every group of checkboxes, so the directive needs to be generic enough to accept a validation function that can fiddle with the checked state of the checkbox group's inputs based on what's already clicked, but smart enough not to break if there is no option called "NONE". I started to do that by adding an ng-click which invoked a function in the controller, but in looking around Stack Overflow, I read people saying that its bad to put DOM manipulation code inside your controller - it should go in directives. So do I need another directive? So far: (html): <input my-checkbox-group type="checkbox" fieldobj="investmentObjective" ng-click="validationfunc()" validationfunc="clearOnNone()" destarray="investor.investmentObjective" /> Directive code: .directive("myCheckboxGroup", function () { return { restrict: "A", scope: { destarray: "=", // the source of all the checkbox values fieldobj: "=", // the array the values came from validationfunc: "&" // the function to be called for validation (optional) }, link: function (scope, elem, attrs) { if (scope.destarray.indexOf(scope.fieldobj.id) !== -1) { elem[0].checked = true; } elem.bind('click', function () { var index = scope.destarray.indexOf(scope.fieldobj.id); if (elem[0].checked) { if (index === -1) { scope.destarray.push(scope.fieldobj.id); } } else { if (index !== -1) { scope.destarray.splice(index, 1); } } }); } }; }) .js controller snippet: .controller( 'SuitabilityCtrl', ['$scope', function ( $scope ) { $scope.clearOnNone = function() { // naughty jQuery DOM manipulation code that // looks at checkboxes and checks/unchecks as needed }; The above code is done and works fine, except the naughty jquery code in clearOnNone(), which is why I wrote this question. And here is my question: after ALL this, I think to myself - I could be done already if I just manually handled all this GUI logic and validation junk with jQuery written in my controller. At what point does it become foolish to write these complicated directives that future developers will have to puzzle over more than if I had just written jQuery code that 99% of us would understand with a glance? How do other developers draw the line? I see this all over Stack Overflow. For example, this question seems like it could be answered with a dozen lines of straightforward jQuery, yet he has opted to do it the angular way, with a directive and a partial... it seems like a lot of work for a simple problem. Specifically, I suppose I would like to know: how SHOULD I be writing the code that checks whether "None" has been selected (if it exists as an option in this group of checkboxes), and then check/uncheck the other boxes accordingly? A more complex directive? I can't believe I'm the only developer that is having to implement code that is more complex than needed just to satisfy an opinionated framework.

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  • When JDeveloper IDE doesn't render the visual editor

    - by Frank Nimphius
    Though with Oracle JDeveloper 11g the problem of the IDE not rendering JSF pages properly in the visual editor has become rare, there always is a way for the creative to break IDE functionality. A possible reason for the visual editor in JDeveloper to break is a failed dependency reference, which often is in a custom JSF PhaseListener configured in the faces-config.xml file. To avoid this from happening, surround the code in your PhaseListener class with the following statement (for example in the afterPhase method) public void afterPhase(PhaseEvent phaseEvent) {   if(!ADFContext.getCurrent().isDesigntime()){ ... listener code here ... } } The reason why the visual editor in Oracle JDeveloper fails rendering the WYSIWYG view has to do with how the live preview is created. To produce the visual display of a view, JDeveloper actually runs the ADF Faces view in JSF, which then also invokes defined PhaseListeners. With the code above, you check whether the PhaseListener code is executed at runtime or design time.If it is executed in design time, you ignore all calls to external resources that are not available at design time.

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  • What does a node.js web application's setup look like on a real production server?

    - by joe
    Being new to node js magic world, i'm wondering how does a web application's setup look like on a real production server? So far all tutorials, create the js file that is started from a console...and that's it. Anyone has created a real world web app that uses node js in the back end? Can you please describe how is it setup, and how reliable this infrastructure is ? I'm coming from the asp.net and php world that require heavy web servers...and can't have a clear idea about node stuff.

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  • "t-sql" tool for csv files?

    - by adolf garlic
    Is there a tool that allows to query files based on the following criteria, and change them? creation date filenames (e.g. filetypeA_YYYYMMDD_data2.blah) file content For the example, the workflow could be the following one: Get all files created between date x and date y, where the filename contains z and the file itself contains value x under column zzz. Update it to be a different value/another column.

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  • Retexturing a model via API on the web

    - by AndyMcKenna
    I'm looking at creating a site where a user could see our product and configure the options or look of it and see an image that represents that. The way I'm doing it now is if you have Piece A selected and then you choose Texture X, I have an image on the filesystem that is A with X applied to it. I just swap out my default image with that specific one. One product has 8 areas, with 10-70 pieces per area, and about 200 textures for each piece. Programming the site was pretty simple but we are getting bogged down in rendering all these pieces/textures and entering them into the system. What I would love to do is build a model and have some way to apply the textures via API and render it to the browser. I would even settle for exporting a flat image and pulling that into the browser. Is that possible with something like SolidWorks, 3DSMax, or something else? If the rendering is too time intensive it would still help to batch create all my images and use them the way I am currently.

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  • Snooker Android Application [closed]

    - by Rzarect
    I am working currently on my final year project / dissertation for the university and I have a "crazy" idea for it. I was thinking of designing an android app for Snooker players, different bars or tournaments, an app that will use the mobile camera to detect every movement and change on the table and in the same time will keep the score for the players without any human input. I want to know if it is an impossible thing. If it is plausible I really need some ideas, advices from where to start. I got to say that I have some experience in Android development and I already started to read a lot of articles, projects about the shape detection, color detection and edge detection.

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  • One codebase - lots of hosted services (similar to a basecamp style service) - planning structure

    - by RickM
    We have built a service (PHP Based) for a client, and are now looking to offer it to other clients as a hosted service. For this example, think of it like a hosted forum service, where a client signs up on our site, and is given a subdomain or can use their own domain, and the code picks up the domain, checks it against a 'master' users table, and then loads the content as needed. I'm trying to work out the best way of handling multiple clients. At the moment I can only think of two options that would work: Option 1 - Have 1 set of database tables, but on each table have a column called 'siteid' - this would mean every query has to check the siteid. This would effectively work with just 1 codebase, and 1 database. Option 2 - Have 1 'master' database with all the core stuff such as the client details and their domain. Then when the systen checks the domain, it pulls the clients database details (username/password/dbname) from a table, and loads a second database. The issue here is security of the mysql server details, however it does have the benefit that they are running their own database instead of sharing one. Which option would I be better taking here, and why? Ideally I want it to be fairly easy to convert the 'standalone' script to the 'multi-domain' script as we're on a tight deadline.

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