social enterprise - Page 286

5 Ways to Celebrate the Release of Internet Explorer 9

- by David Wesst

The day has finally come: Microsoft has released a web browser that is awesome. On Monday night, Microsoft officially introduced the world to the latest edition to its product family: Internet Explorer 9. That makes March 14, 2011 (also known as PI day) the official birthday of Microsoft’s rebirth in the world of web browsing. Just like any big event, you take some time to celebrate. Here are a few things that you can do to celebrate the return of Internet Explorer. 1. Download It If you’re not a big partier, that’s fine. The one thing you can do (and definitely should) is download it and give it a shot. Sure, IE may have disappointed you in the past, but believe me when I say they really put the effort in this time. The absolute least you can do is give it a shot to see how it stands up against your favourite browser. 2. Get yourself an HTML5 Shirt One of the coolest, if not best parts of IE9 being released is that it officially introduces HTML5 as a fully supported platform from Microsoft. IE9 supports a lot of what is already defined in the HTML5 technical spec, which really demonstrates Microsoft’s support of the new standard. Since HTML5 is cool on the web, it means that it is cool to wear it too. Head over to html5shirt.com and get yourself, or your staff, or your whole family, an HTML5 shirt to show the real world that you are ready for the future of the web. 3. HTML5-ify Something Okay, so maybe a shirt isn’t enough for you. Maybe you need start using HTML5 for real. If you have a blog, or a website, or anything out there on the web, celebrate IE9 adding some HTML5 to your site. Whether that is updating old code, adding something new, or just changing your WordPress theme, definitely take a look at what HTML5 can do for you. 4. Help Kill Old IE and Upgrade your Organization See this? This is sad. Upgrading web browsers in an large enterprise or organization is not a trivial task. A lot of companies will use the excuse of not having the resources to upgrade legacy web applications they were built for a specific version of IE and it doesn’t render correctly in legacy browsers. Well, it’s time to stop the excuses. IE9 allows you to define what version of Internet Explorer you would like it to emulate. It takes minimal effort for the developer, and will get rid of the excuses. Show your IT manager or software development team this link and show them how easy it is to make old code render right in the latest and greatest from the IE team. 5. Submit an Entry for DevUnplugged So, you’ve made it to number five eh? Well then, you must be pretty hardcore to make it this far down the list. Fine, let’s take it to the next level and build an HTML5 game. That’s right. A game. Like a video game. HTML5 introduces some amazing new features that can let you build working video games using HTML5, CSS3, and JavaScript. Plus, Microsoft is celebrating the launch of IE9 with a contest where you can submit an HTML5 game (or audio application) and have a chance to win a whack of cash and other prizes. Head here for the full scoop and rules for the DevUnplugged. This post also appears at http://david.wes.st

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Walmart and Fusion Apps

- by ultan o'broin

Photograph: Misha Vaughan I attended Fusion Apps (yes, I know I am supposed to say "Oracle Fusion Applications", but stuffy old style guides are a turn-off in interwebs conversations) User Experience Advocate (FXA) training in Long Beach, California last week; a suitable location as ODTUG KSCOPE 11 was kicking off and key players were in the area. As a member of Oracle's Apps-UX team I know the Fusion Apps messaging, natch, and done some other Fusion Apps go-to-market content work too. For the messaging details themselves, see Lonneke Dikmans (@lonnekedikmans) great blog, by the way. However, I wanted some 'formal' training combined with the opportunity to meet and learn from people already out there delivering those messages. The idea in me reaching out to Misha Vaughan, Apps-UX FXA maven, to get me onto this training was that in addition to my UX knowledge, I could leverage my location in EMEA and hit up customer events more quickly and easily. Those local user groups do like to hear the voice of locals too you know (so I need to work on that mid-Atlantic accent). I'm looking forward to such opportunities. The training was all smashing stuff, just the right level of detail, delivered professionally and with great style and humor. I was especially honored to be paired off for my er, coaching with Debra Lilley (@debralilley), who shared with everyone all kinds of tips and insights from her experiences of delivering the message and demo. For me, that was the real power of the FXA event--the communal, conversational aspect--the meeting up with people who had done all this for real, the sharing in their experiences, while learning along with other newbies. Sorry, but that all-important social aspect doesn't work so well with remote meetings. Katie Candland (Apps-UX) gave us a great tour of the Fusion Apps demo and included some useful presentational tips too (any excuse to buy that iPad). It's clear to me that the Fusion Apps messaging and demos really come alive with real-world examples that local application users will recognize, and I picked up some "yes, that's my job made easier" scene-stealers from Debra and Karen Brownfield too, to add to the great ones already provided. This power of examples shouldn't surprise anyone, they've long been a mainstay of applications user assistance, popular with users. We'll offer customers different types of example topics in the Fusion Apps online help too (stay tuned), and we know from research how important those 3S's (stories, scenarios, and simulations) are to users when they consume and apply information. Well, we've got the simulation, now it's time for more stories and scenarios. If you get a chance to participate in an FXA event (whether you are an Oracle employee or otherwise), I'd encourage it. It's committing your time and energy for sure, but I got real bang for the buck from it for my everyday job too. Listening to the room's feedback on the application demo really brought our internal design work to life, and I picked up on some things that I need to follow up on (like how you alphabetically sort stuff in other languages). User experience is after all, about users. What will I be doing next, and what would I like to see happen? Obviously, I need to develop my story-telling links with the people I met in Long Beach and do some practicing with the materials, and then get out there and deliver them at a suitable location. The demo is what it is right now, and that's a super-rich demo that I know everyone will want to see and ask questions about. Then, as mentioned by attendees at the FXA event, follow up on those translated and localized messages for EMEA (and APAC), that deal with different statutory or reporting requirements of the target markets. Given my background I would say that, wouldn't I? However, language is part of the UX, and international revenue is greater than US-only revenue for Oracle, so yes dear, we all need to get over the fact that enterprise apps users don't all speak, or want to speak, American-English. Most importantly perhaps, the continued development of a strong messaging community between Oracle and partners and customers where we can swap and share those FXA messaging stories and scenarios about Fusion Apps in a conversational way. The more the better, a combination of online and face-to-face meetings. I must also mention the great dinner after the event at Parker's Lighthouse, and the fun myself and Andrew Gilmour (Apps-UX) had at our end of the table talking about just about everything except Fusion Apps with Ronald Van Luttikhuizen and Ben Prusinski (who now understands the difference between Cork and Dublin people. I hope). Thanks to all the Apps-UXers who helped bring the FXA training to town, and to Debra and all the others that I am too jetlagged to mention right who were instrumental in making it happen for me. Here's to the next one. And the Walmart angle? That was me doing my Robert Scoble (ScO'bilizer?)-style guerilla smart phone research in Walmart in Long Beach, before the FXA event. It's all about stories for me. You can read more about it on the appslab blog (see the comments).

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New R Interface to Oracle Data Mining Available for Download

- by charlie.berger

The R Interface to Oracle Data Mining ( R-ODM) allows R users to access the power of Oracle Data Mining's in-database functions using the familiar R syntax. R-ODM provides a powerful environment for prototyping data analysis and data mining methodologies. R-ODM is especially useful for: Quick prototyping of vertical or domain-based applications where the Oracle Database supports the application Scripting of "production" data mining methodologies Customizing graphics of ODM data mining results (examples: classification, regression, anomaly detection) The R-ODM interface allows R users to mine data using Oracle Data Mining from the R programming environment. It consists of a set of function wrappers written in source R language that pass data and parameters from the R environment to the Oracle RDBMS enterprise edition as standard user PL/SQL queries via an ODBC interface. The R-ODM interface code is a thin layer of logic and SQL that calls through an ODBC interface. R-ODM does not use or expose any Oracle product code as it is completely an external interface and not part of any Oracle product. R-ODM is similar to the example scripts (e.g., the PL/SQL demo code) that illustrates the use of Oracle Data Mining, for example, how to create Data Mining models, pass arguments, retrieve results etc. R-ODM is packaged as a standard R source package and is distributed freely as part of the R environment's Comprehensive R Archive Network (CRAN). For information about the R environment, R packages and CRAN, see www.r-project.org. R-ODM is particularly intended for data analysts and statisticians familiar with R but not necessarily familiar with the Oracle database environment or PL/SQL. It is a convenient environment to rapidly experiment and prototype Data Mining models and applications. Data Mining models prototyped in the R environment can easily be deployed in their final form in the database environment, just like any other standard Oracle Data Mining model. What is R? R is a system for statistical computation and graphics. It consists of a language plus a run-time environment with graphics, a debugger, access to certain system functions, and the ability to run programs stored in script files. The design of R has been heavily influenced by two existing languages: Becker, Chambers & Wilks' S and Sussman's Scheme. Whereas the resulting language is very similar in appearance to S, the underlying implementation and semantics are derived from Scheme. R was initially written by Ross Ihaka and Robert Gentleman at the Department of Statistics of the University of Auckland in Auckland, New Zealand. Since mid-1997 there has been a core group (the "R Core Team") who can modify the R source code archive. Besides this core group many R users have contributed application code as represented in the near 1,500 publicly-available packages in the CRAN archive (which has shown exponential growth since 2001; R News Volume 8/2, October 2008). Today the R community is a vibrant and growing group of dozens of thousands of users worldwide. It is free software distributed under a GNU-style copyleft, and an official part of the GNU project ("GNU S"). Resources: R website / CRAN R-ODM

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Persevering & Friday Night Big Ideas

- by Oracle Accelerate for Midsize Companies

by Jim Lein, Oracle Midsize Programs Every successful company, personal accomplishment, and philanthropic endeavor starts with one good idea. I have my best ideas on Friday evenings. The creative side of my brain is stimulated by end of week endorphins. Free thinking. Anything is possible. But, as my kids love to remind me, most of Dad's Friday Night Big Ideas (FNBIs) fizzle on the drawing board. Usually there's one barrier blocking the way that seems insurmountable by noon on Monday. For example, trekking the 486 mile Colorado Trail is on my bucket list. Since I have a job, I'll have to do it in bits and pieces--day hikes, weekends, and a vacation week here and there. With my trick neck, backpacking is not an option. How to survive equip myself for overnight backcountry travel was that one seemingly insurmountable barrier. Persevering Lewis and Clark wouldn't have given up so I explored options and, as I blogged about back in December, I had an FNBI to hire llamas to carry my load. Last weekend, that idea came to fruition. Early Saturday morning, I met up with Bill, the owner of Antero Llamas, for an overnight training expedition along segment 14 of the Colorado Trail with a string of twelve llamas. It was a crash course on learning how to saddle, load, pasture, and mediate squabbles. Amazingly, we left the trailhead with me, the complete novice, at the lead. Instead of trying to impart three decades of knowledge on me in two days, Bill taught me two things: "Go With the Flow" and "Plan B". It worked. There were times I would be lost in thought for long stretches of time until one snort would remind me that I had a string of twelve llamas trailing behind. A funny thing happened along the trail... Up until last Saturday, my plan had been to trek all 28 segments of the trail east to west and sequentially. Out of some self-imposed sense of decorum. That plan presented myriad logistical challenges such as impassable snow pack on the Continental Divide when segment 6 is up next. On Sunday, as we trekked along the base of 14,000 ft peaks, I applied Bill's llama handling philosophy to my quest and came up with a much more realistic and enjoyable strategy for achieving my goal. Seize opportunities to hike regardless of order. Define my own segments. Go west to east for awhile if it makes more sense. Let the llamas carry more creature comforts. Chill out. I will still set foot on all 486 miles of the trail. Technically, the end result will be the same.And I and my traveling companions--human and camelid--will enjoy the journey more. Much more. Got Big Ideas of Your Own? Check out Tongal. This growing Oracle customer works with brands to crowd source fantastic ideas for promoting products and services. Your great idea could earn you cash. Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Jim Lein I evangelize Oracle's enterprise solutions for growing midsize companies. I recently celebrated 15 years with Oracle, having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and love relating stories about creativity and innovation whether they be about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.

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Java EE @ No Fluff Just Stuff Tour

- by reza_rahman

If you work in the US and still don't know what the No Fluff Just Stuff (NFJS) Tour is, you are doing yourself a very serious disfavor. NFJS is by far the cheapest and most effective way to stay up to date through some world class speakers and talks. This is most certainly true for US enterprise Java developers in particular. Following the US cultural tradition of old-fashioned roadshows, NFJS is basically a set program of speakers and topics offered at major US cities year round. Many now famous world class technology speakers can trace their humble roots to NFJS. Via NFJS you basically get to have amazing training without paying for an expensive venue, lodging or travel. The events are usually on the weekends so you don't need to even skip work if you want (a great feature for consultants on tight budgets and deadlines). I am proud to share with you that I recently joined the NFJS troupe. My hope is that this will help solve the lingering problem of effectively spreading the Java EE message here in the US. For NFJS I hope my joining will help beef up perhaps much desired Java content. In any case, simply being accepted into this legendary program is an honor I could have perhaps only dreamed of a few years ago. I am very grateful to Jay Zimmerman for seeing the value in me and the Java EE content. The current speaker line-up consists of the likes of Neal Ford, Venkat Subramaniam, Nathaniel Schutta, Tim Berglund and many other great speakers. I actually had my tour debut on April 4-5 with the NFJS New York Software Symposium - basically a short train commute away from my home office. The show is traditionally one of the smaller ones and it was not that bad for a start. I look forward to doing a few more in the coming months (more on that a bit later). I had four talks back to back (really my most favorite four at the moment). The first one was a talk on JMS 2 - some of you might already know JMS is one of my most favored Java EE APIs. The slides for the talk are posted below: What’s New in Java Message Service 2 from Reza Rahman The next talk I delivered was my Cargo Tracker/Java EE + DDD talk. This talk basically overviews DDD and describes how DDD maps to Java EE using code examples/demos from the Cargo Tracker Java EE Blue Prints project. Applied Domain-Driven Design Blue Prints for Java EE from Reza Rahman The third talk I delivered was our flagship Java EE 7/8 talk. As you may know, currently the talk is basically about Java EE 7. I'll probably slowly evolve this talk to gradually transform it into a Java EE 8 talk as we move forward (I'll blog about that separately shortly). The following is the slide deck for the talk: JavaEE.Next(): Java EE 7, 8, and Beyond from Reza Rahman My last talk for the show was my JavaScript+Java EE 7 talk. This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman Unsurprisingly this talk was well-attended. The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. My next NFJS show is the Central Ohio Software Symposium in Columbus on June 6-8 (sorry for the late notice - it's been a really crazy few weeks). Here's my tour schedule so far, I'll keep you up-to-date as the tour goes forward: June 6 - 8, Columbus Ohio. June 24 - 27, Denver Colorado (UberConf) - my most extensive agenda on the tour so far. July 18 - 20, Austin Texas. I hope you'll take this opportunity to get some updates on Java EE as well as the other awesome content on the tour?

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VirtualBox 3.2 is released! A Red Letter Day?

- by Fat Bloke

Big news today! A new release of VirtualBox packed full of innovation and improvements. Over the next few weeks we'll take a closer look at some of these new features in a lot more depth, but today we'll whet your appetite with the headline descriptions. To start with, we should point out that this is the first Oracle-branded version which makes today a real Red-letter day ;-) Oracle VM VirtualBox 3.2 Version 3.2 moves VirtualBox forward in 3 main areas ( handily, all beginning with "P" ) : performance, power and supported guest operating system platforms. Let's take a look: Performance New Latest Intel hardware support - Harnessing the latest in chip-level support for virtualization, VirtualBox 3.2 supports new Intel Core i5 and i7 processor and Intel Xeon processor 5600 Series support for Unrestricted Guest Execution bringing faster boot times for everything from Windows to Solaris guests; New Large Page support - Reducing the size and overhead of key system resources, Large Page support delivers increased performance by enabling faster lookups and shorter table creation times. New In-hypervisor Networking - Significant optimization of the networking subsystem has reduced context switching between guests and host, increasing network throughput by up to 25%. New New Storage I/O subsystem - VirtualBox 3.2 offers a completely re-worked virtual disk subsystem which utilizes asynchronous I/O to achieve high-performance whilst maintaining high data integrity; New Remote Video Acceleration - The unique built-in VirtualBox Remote Display Protocol (VRDP), which is primarily used in virtual desktop infrastructure deployments, has been enhanced to deliver video acceleration. This delivers a rich user experience coupled with reduced computational expense, which is vital when servers are running hundreds of virtual machines; Power New Page Fusion - Traditional Page Sharing techniques have suffered from long and expensive cache construction as pages are scrutinized as candidates for de-duplication. Taking a smarter approach, VirtualBox Page Fusion uses intelligence in the guest virtual machine to determine much more rapidly and accurately those pages which can be eliminated thereby increasing the capacity or vm density of the system; New Memory Ballooning- Ballooning provides another method to increase vm density by allowing the memory of one guest to be recouped and made available to others; New Multiple Virtual Monitors - VirtualBox 3.2 now supports multi-headed virtual machines with up to 8 virtual monitors attached to a guest. Each virtual monitor can be a host window, or be mapped to the hosts physical monitors; New Hot-plug CPU's - Modern operating systems such Windows Server 2008 x64 Data Center Edition or the latest Linux server platforms allow CPUs to be dynamically inserted into a system to provide incremental computing power while the system is running. Version 3.2 introduces support for Hot-plug vCPUs, allowing VirtualBox virtual machines to be given more power, with zero-downtime of the guest; New Virtual SAS Controller - VirtualBox 3.2 now offers a virtual SAS controller, enabling it to run the most demanding of high-end guests; New Online Snapshot Merging - Snapshots are powerful but can eat up disk space and need to be pruned from time to time. Historically, machines have needed to be turned off to delete or merge snapshots but with VirtualBox 3.2 this operation can be done whilst the machines are running. This allows sophisticated system management with minimal interruption of operations; New OVF Enhancements - VirtualBox has supported the OVF standard for virtual machine portability for some time. Now with 3.2, VirtualBox specific configuration data is also stored in the standard allowing richer virtual machine definitions without compromising portability; New Guest Automation - The Guest Automation APIs allow host-based logic to drive operations in the guest; Platforms New USB Keyboard and Mouse - Support more guests that require USB input devices; New Oracle Enterprise Linux 5.5 - Support for the latest version of Oracle's flagship Linux platform; New Ubuntu 10.04 ("Lucid Lynx") - Support for both the desktop and server version of the popular Ubuntu Linux distribution; And as a man once said, "just one more thing" ... New Mac OS X (experimental) - On Apple hardware only, support for creating virtual machines run Mac OS X. All in all this is a pretty powerful release packed full of innovation and speedups. So what are you waiting for? -FB

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ArchBeat Link-o-Rama Top 10 for December 9-15, 2012

- by Bob Rhubart

You click, we listen. The following list reflects the Top 10 most popular items posted on the OTN ArchBeat Facefbook page for the week of December 9-15, 2012. DevOps Basics II: What is Listening on Open Ports and Files – WebLogic Essentials | Dr. Frank Munz "Can you easily find out which WebLogic servers are listening to which port numbers and addresses?" asks Dr. Frank Munz. The good doctor has an answer—and a tech tip. Using OBIEE against Transactional Schemas Part 4: Complex Dimensions | Stewart Bryson "Another important entity for reporting in the Customer Tracking application is the Contact entity," says Stewart Bryson. "At first glance, it might seem that we should simply build another dimension called Dim – Contact, and use analyses to combine our Customer and Contact dimensions along with our Activity fact table to analyze Customer and Contact behavior." SOA 11g Technology Adapters – ECID Propagation | Greg Mally "Many SOA Suite 11g deployments include the use of the technology adapters for various activities including integration with FTP, database, and files to name a few," says Oracle Fusion Middleware A-Team member Greg Mally. "Although the integrations with these adapters are easy and feature rich, there can be some challenges from the operations perspective." Greg's post focuses on technical tips for dealing with one of these challenges. Podcast: DevOps and Continuous Integration In Part 1 of a 3-part program, panelists Tim Hall (Senior Director of product management for Oracle Enterprise Repository and Oracle’s Application Integration Architecture), Robert Wunderlich (Principal Product Manager for Oracle’s Application Integration Architecture Foundation Pack) and Peter Belknap (Director of product management for Oracle SOA Integration) discuss why DevOps matters and how it changes development methodologies and organizational structure. Good To Know - Conflicting View Objects and Shared Entity | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis shares his thoughts -- and a sample application -- dealing with an "interesting ADF behavior" encountered over the weekend. Cloud Deployment Models | B. R. Clouse Looking out for the cloud newbies... "As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective," says B. R. Clouse. "This blog is a basic review of cloud deployment models, to help orient newcomers and neophytes." Service governance morphs into cloud API management | David Linthicum "When building and using clouds, the ability to manage APIs or services is the single most important item you can provide to ensure the success of the project," says David Linthicum. "But most organizations driving a cloud project for the first time have no experience handling a service-based architecture and don't see the need for API management until after deployment. By then, it's too late." Oracle Fusion Middleware Security: Password Policy in OAM 11g R2 | Rob Otto Rob Otto continues the Oracle Fusion Middleware A-Team "Oracle Access Manager Academy" series with a detailed look at OAM's ability to support "a subset of password management processes without the need to use Oracle Identity Manager and LDAP Sync." Understanding the JSF Lifecycle and ADF Optimized Lifecycle | Steven Davelaar Could you call that a surprise ending? Oracle WebCenter & ADF Architecture Team (A-Team) member learned a lot more than he expected while creating a UKOUG presentation entitled "What you need to know about JSF to be succesful with ADF." Expanding on requestaudit - Tracing who is doing what...and for how long | Kyle Hatlestad "One of the most helpful tracing sections in WebCenter Content (and one that is on by default) is the requestaudit tracing," says Oracle Fusion Middleware A-Team architect Kyle Hatlestad. Get up close and technical in his post. Thought for the Day "There is no code so big, twisted, or complex that maintenance can't make it worse." — Gerald Weinberg Source: SoftwareQuotes.com

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Updated SOA Documents now available in ITSO Reference Library

- by Bob Rhubart

Nine documents within the IT Strategies from Oracle (ITSO) reference library have recently been updated. (Access to the ITSO collection is free to registered Oracle.com members -- and that membership is free.) All nine documents fall within the Service Oriented Architecture section of the ITSO collection, and cover the following topics: SOA Practitioner Guides Creating an SOA Roadmap (PDF, 54 pages, published: February 2012) The secret to successful SOA is to build a roadmap that can be successfully executed. SOA offers an opportunity to adopt an iterative technique to deliver solutions incrementally. This document offers a structured, iterative methodology to help you stay focused on business results, mitigate technology and organizational risk, and deliver successful SOA projects. A Framework for SOA Governance (PDF, 58 pages, published: February 2012) Successful SOA requires a strong governance strategy that designs-in measurement, management, and enforcement procedures. Enterprise SOA adoption introduces new assets, processes, technologies, standards, roles, etc. which require application of appropriate governance policies and procedures. This document offers a framework for defining and building a proper SOA governance model. Determining ROI of SOA through Reuse (PDF, 28 pages, published: February 2012) SOA offers the opportunity to save millions of dollars annually through reuse. Sharing common services intuitively reduces workload, increases developer productivity, and decreases maintenance costs. This document provides an approach for estimating the reuse value of the various software assets contained in a typical portfolio. Identifying and Discovering Services (PDF, 64 pages, published: March 2012) What services should we build? How can we promote the reuse of existing services? A sound approach to answer these questions is a primary measure for the success of a SOA initiative. This document describes a pragmatic approach for collecting the necessary information for identifying proper services and facilitating service reuse. Software Engineering in an SOA Environment (PDF, 66 pages, published: March 2012) Traditional software delivery methods are too narrowly focused and need to be adjusted to enable SOA. This document describes an engineering approach for delivering projects within an SOA environment. It identifies the unique software engineering challenges faced by enterprises adopting SOA and provides a framework to remove the hurdles and improve the efficiency of the SOA initiative. SOA Reference Architectures SOA Foundation (PDF, 70 pages, published: February 2012) This document describes they key tenets for SOA design, development, and execution environments. Topics include: service definition, service layering, service types, the service model, composite applications, invocation patterns, and standards. SOA Infrastructure (PDF, 86 pages, published: February 2012) Properly architected, SOA provides a robust and manageable infrastructure that enables faster solution delivery. This document describes the role of infrastructure and its capabilities. Topics include: logical architecture, deployment views, and Oracle product mapping. SOA White Papers and Data Sheets Oracle's Approach to SOA (white paper) (PDF, 14 pages, published: February 2012) Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies to help customers successfully adopt SOA and realize measureable business benefits. This executive datasheet and whitepaper describe Oracle's proven approach to SOA. Oracle's Approach to SOA (data sheet) (PDF, 3 pages, published: March 2012) SOA adoption is complex and success is far from assured. This is why Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies, to help customers successfully adopt SOA and realize measurable business benefits. This data sheet provides an executive overview of Oracle's proven approach to SOA.

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Silverlight Cream for January 15, 2011 -- #1028

- by Dave Campbell

Note to #1024 Swag Winners: I'm sending emails to the vendors Sunday night, thanks for your patience (a few of you have not contacted me yet) In this Issue: Ezequiel Jadib, Daniel Egan(-2-), Page Brooks, Jason Zander, Andrej Tozon, Marlon Grech, Jonathan van de Veen, Walt Ritscher, Jesse Liberty, Jeremy Likness, Sacha Barber, William E. Burrows, and WindowsPhoneGeek. Above the Fold: Silverlight: "Building a Radar Control in Silverlight - Part 1" Page Brooks WP7: "Tutorial: Dynamic Tile Push Notification for Windows Phone 7" Jason Zander Training: "WP7 Unleashed Session I–Hands on Labs" Daniel Egan From SilverlightCream.com: Silverlight Rough Cut Editor SP1 Released Ezequiel Jadib has an announcement about the Rough Cut Editor SP1 release, and he walks you through the content, installation and a bit of the initial use. WP7 Unleashed Session I–Hands on Labs Daniel Egan posted Part 1 of 3 of a new WP7 HOL ... video online and material to download... get 'em while they're hot! WP7 Saving to Media Library Daniel Egan has another post up as well on saving an image to the media library... not the update from Tim Heuer... all good info Building a Radar Control in Silverlight - Part 1 This freakin' cool post from Page Brooks is the first one of a series on building a 'Radar Control' in Silverlight ... seriously, go to the bottom and run the demo... I pretty much guarantee you'll take the next link which is download the code... don't forget to read the article too! Tutorial: Dynamic Tile Push Notification for Windows Phone 7 Jason Zander has a nice-looking tutorial up on dynamic tile notifications... good diagrams and discussion and plenty of code. Reactive.buffering.from event. Andrej Tozon is continuing his Reactive Extensions posts with this one on buffering: BufferWithTime and BufferWIthCount ... good stuff, good write-up, and the start of a WP7 game? MEFedMVVM with PRISM 4 Marlon Grech combines his MEFedMVVM with Prism 4, and says it was easy... check out the post and the code. Adventures while building a Silverlight Enterprise application part #40 Jonathan van de Veen has a discussion up about things you need to pay attention to as your project gets close to first deployment... lots of good information to think about Silverlight or not. Customize Windows 7 Preview pane for XAML files Walt Ritscher has a (very easy) XAML extension for Windows 7 that allows previewing of XAML files in an explorer window... as our UK friends say "Brilliant!" Entity Framework Code-First, oData & Windows Phone Client From the never-ending stream of posts that is Jesse Liberty comes this one on EF Code-First... so Jesse's describing Code-First and OData all wrapped up about a WP7 app Sterling Silverlight and Windows Phone 7 Database Triggers and Auto-Identity Sterling and Database Triggers sitting in a tree... woot for WP7 from Jeremy Likness... provides database solutions including Validation, Data-specific concerns such as 'last modified', and post-save processing ... all good, Jeremy! A Look At Fluent APIs Sacha Barber has a great post up that isn't necessarily Silverlight, but is it? ... we've been hearing a lot about Fluent APIs... read on to see what the buzz is. Windows Phone 7 - Part 3 - Final Application William E. Burrows has Part 3 of his WP7 tutorial series up... this one completing the Golf Handicap app by giving the user the ability to manage scores. User Control vs Custom Control in Silverlight for WP7 WindowsPhoneGeek has a great diagram and description-filled post up on User Controls and Custom Controls in WP7... good external links too. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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RightNow CX @ OpenWorld: What to Experience

- by Tony Berk

We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM. And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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links for 2010-12-23

- by Bob Rhubart

Oracle VM Virtualbox 4.0 extension packs (Wim Coekaerts Blog) Wim Coekaerts describes the the new extension pack in Oracle VM Virtualbox 4.0 and how it's different from 3.2 and earlier releases. (tags: oracle otn virtualization virtualbox) Oracle Fusion Middleware Security: Creating OES SM instances on 64 bit systems "I've already opened a bug on this against OES 10gR3 CP5, but in case anyone else runs into it before it gets fixed I wanted to blog it too. (NOTE: CP5 is when official support was introduced for running OES on a 64 bit system with a 64 bit JVM)" - Chris Johnson (tags: oracle otn fusionmiddleware security) Oracle Enterprise Manager Grid Control: Shared loader directory, RAC and WebLogic Clustering "RAC is optional. Even the load balancer is optional. The feed from the agents also goes to the load balancer on a different port and it is routed to the available management server. In normal case, this is ok." - Porus Homi Havewala (tags: WebLogic oracle otn grid clustering) Magic Web Doctor: Thought Process on Upgrading WebLogic Server to 11g "Upgrading to new versions can be challenging task, but it's done for linear scalability, continuous enhanced availability, efficient manageability and automatic/dynamic infrastructure provisioning at a low cost." - Chintan Patel (tags: oracle otn weblogic upgrading) InfoQ: Using a Service Bus to Connect the Supply Chain Peter Paul van de Beek presents a case study of using a service bus in a supply channel connecting a wholesale supplier with hundreds of retailers, the overall context and challenges faced – including the integration of POS software coming from different software providers-, the solution chosen and its implementation, how it worked out and the lessons learned along the way. (tags: ping.fm) Oracle VM VirtualBox 4.0 is released! - The Fat Bloke Sings The Fat Bloke spreads the news and shares some screenshots. (tags: oracle otn virtualization virtualbox) Leaks on Wikis: "Corporations...You're Next!" Oracle Desktop Virtualization Can Help. (Oracle's Virtualization Blog) "So what can you do to guard against these types of breaches where there is no outsider (or even insider) intrusion to detect per se, but rather someone with malicious intent is physically walking out the door with data that they are otherwise allowed to access in their daily work?" - Adam Hawley (tags: oracle otn virtualization security) OTN ArchBeat Podcast Guest Roster As the OTN ArchBeat Podcast enters its third year, it's time to acknowledge the invaluable contributions of the guests who have participated in ArchBeat programs. Check out this who's who of ArchBeat podcast panelists, with links to their respective interviews and more. (tags: oracle otn oracleace podcast archbeat) Show Notes: Architects in the Cloud (ArchBeat) Now available! Part 2 (of 4) of the ArchBeat interview with Stephen G. Bennett and Archie Reed, the authors of "Silver Clouds, Dark Linings: A Concise Guide to Cloud Computing." (tags: oracle otn podcast cloud) A Cautionary Tale About Multi-Source JNDI Configuration (Scott Nelson's Portal Productivity Ponderings) "I ran into this issue after reading that p13nDataSource and cgDataSource-NonXA should not be configured as multi-source. There were some issues changing them to use the basic JDBC connection string and when rolling back to the bad configuration the server went 'Boom.'" - Scott Nelson (tags: weblogic jdbc oracle jndi)

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Partner Training on Endeca 2-Days Hands-on Fundamentals

- by Mike.Hallett(at)Oracle-BI&EPM

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The Linux powered LAN Gaming House

- by sachinghalot

LAN parties offer the enjoyment of head to head gaming in a real-life social environment. In general, they are experiencing decline thanks to the convenience of Internet gaming, but Kenton Varda is a man who takes his LAN gaming very seriously. His LAN gaming house is a fascinating project, and best of all, Linux plays a part in making it all work.Varda has done his own write ups (short, long), so I'm only going to give an overview here. The setup is a large house with 12 gaming stations and a single server computer.The client computers themselves are rack mounted in a server room, and they are linked to the gaming stations on the floor above via extension cables (HDMI for video and audio and USB for mouse and keyboard). Each client computer, built into a 3U rack mount case, is a well specced gaming rig in its own right, sporting an Intel Core i5 processor, 4GB of RAM and an Nvidia GeForce 560 along with a 60GB SSD drive.Originally, the client computers ran Ubuntu Linux rather than Windows and the games executed under WINE, but Varda had to abandon this scheme. As he explains on his site:"Amazingly, a majority of games worked fine, although many had minor bugs (e.g. flickering mouse cursor, minor rendering artifacts, etc.). Some games, however, did not work, or had bad bugs that made them annoying to play."Subsequently, the gaming computers have been moved onto a more conventional gaming choice, Windows 7. It's a shame that WINE couldn't be made to work, but I can sympathize as it's rare to find modern games that work perfectly and at full native speed. Another problem with WINE is that it tends to suffer from regressions, which is hardly surprising when considering the difficulty of constantly improving the emulation of the Windows API. Varda points out that he preferred working with Linux clients as they were easier to modify and came with less licensing baggage.Linux still runs the server and all of the tools used are open source software. The hardware here is a Intel Xeon E3-1230 with 4GB of RAM. The storage hanging off this machine is a bit more complex than the clients. In addition to the 60GB SSD, it also has 2x1TB drives and a 240GB SDD.When the clients were running Linux, they booted over PXE using a toolchain that will be familiar to anyone who has setup Linux network booting. DHCP pointed the clients to the server which then supplied PXELINUX using TFTP. When booted, file access was accomplished through network block device (NBD). This is a very easy to use system that allows you to serve the contents of a file as a block device over the network. The client computer runs a user mode device driver and the device can be mounted within the file system using the mount command.One snag with offering file access via NBD is that it's difficult to impose any security restrictions on different areas of the file system as the server only sees a single file. The advantage is perfomance as the client operating system simply sees a block device, and besides, these security issues aren't relevant in this setup.Unfortunately, Windows 7 can't use NBD, so, Varda had to switch to iSCSI (which works in both server and client mode under Linux). His network cards are not compliant with this standard when doing a netboot, but fortunately, gPXE came to the rescue, and he boostraps it over PXE. gPXE is also available as an ISO image and is worth knowing about if you encounter an awkward machine that can't manage a network boot. It can also optionally boot from a HTTP server rather than the more traditional TFTP server.According to Varda, booting all 12 machines over the Gigabit Ethernet network is surprisingly fast, and once booted, the machines don't seem noticeably slower than if they were using local storage. Once loaded, most games attempt to load in as much data as possible, filling the RAM, and the the disk and network bandwidth required is small. It's worth noting that these are aspects of this project that might differ from some other thin client scenarios.At time of writing, it doesn't seem as though the local storage of the client machines is being utilized. Instead, the clients boot into Windows from an image on the server that contains the operating system and the games themselves. It uses the copy on write feature of LVM so that any writes from a client are added to a differencing image allocated to that client. As the administrator, Varda can log into the Linux server and authorize changes to the master image for updates etc.SummaryOverall, Varda estimates the total cost of the project at about $40,000, and of course, he needed a property that offered a large physical space in order to house the computers and the gaming workstations. Obviously, this project has stark differences to most thin client projects. The balance between storage, network usage, GPU power and security would not be typical of an office installation, for example. The only letdown is that WINE proved to be insufficiently compatible to run a wide variety of modern games, but that is, perhaps, asking too much of it, and hats off to Varda for trying to make it work.

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Administer, manage, monitor, and fine tune the performance of your Oracle SOA Suite 11g Service Infrastructure and SOA composite applications.

- by JuergenKress

Key Features of the book If you are an Oracle SOA suite administrator, then this book is your bible. It gives you everything you need to know about all your tasks and help you to apply what you learn in your everyday life right from the first chapter. The book walks through promoting code across environments, performance tuning the service infrastructure, monitoring the environment, configuring security policies, managing the dehydration store, backing and restoring environments and so on. Packed with real-world examples from authors' own experiences, this books offers a unique insight into Oracle SOA Suite Administration. Detailed description The book begins with an introduction of SOA and quickly moves on to management of SOA composite applications. Readers will learn how to manage composite applications, their deployments and lifecycles. Equipped with this knowledge, readers will be introduced to monitoring and performance tuning SOA Suite, monitoring instances, messages, and composite applications, managing faults and exceptions, configuring audit levels of composite applications to include end-to-end monitoring through the use of extended logging as well as administering and configuring all SOA Suite components. A very important aspect of administration is tuning and optimizing the infrastructure for performance and book offers real work recommendations to monitor and performance tune service engines, the underlying WebLogic server, threads and timeouts, files systems, and composite applications. It also covers detailed administration of individual service components, configuring the infrastructure MBeans using both Oracle Enterprise Manager Fusion Middleware Control and WLST based scripts, migrating worklist preferences and BAM data across environments, setting up Email, LDAP and custom XPath. An administrator is always trusted with troubleshooting and root causing problems in the infrastructure and this book will help you through the troubleshooting approaches as how to identify faults and exception through extended logging and thread dumps and find solutions to common startup problems and deployment issues. The advanced contents of this book explains OWSM security framework and how to secure components deployed to the infrastructure along with the details of all groundwork needed to ready the environment. Last few chapters help you to understand and deal with managing the metadata services repository and dehydration store, backup and recovery and concluding with advanced topics such as silent/scripted installations, cloning, upgrading, patching and high availability installations. Packed with real-world examples, and tips straight from the trench; this book offers insights into SOA Suite administration that you will not find elsewhere. Part of our writing style in this book draws heavily on the philosophy of reuse and as such the book provide an ample of executable SQL queries and WLST scripts that administrators can reuse and extend to perform most of the administration tasks such as monitoring instances, processing times, instance states and perform automatic deployments, tuning, migration, and installation. These scripts are spread over each of the chapters in the book and can also be downloaded from here. The book is available in different formats at the following websites: Paperback and eBook versions & Kindle version. It is available for order and signed copies are available through our web site. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA book,SOA Suite Adminsitration,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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Webcast Q&A: Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter

- by kellsey.ruppel

Last Thursday we had the third webcast in our WebCenter in Action webcast series, "Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter", where customer Sean Mattson from HDS and Rob Vandenberg from Oracle Partner Lingotek shared how Oracle WebCenter is powering Hitachi Data System’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A. Sean Mattson, Hitachi Data Systems Q: Did you run into any issues in the deployment of the platform?A: There were some challenges, we were one of the first enterprise ‘on premise’ installations for Lingotek and our WebCenter platform also has a lot of custom features. There were a lot of iterations and back and forth working with Lingotek at first. We both helped each other, learned a lot and in the end managed to resolve all issues and roll out a very compelling solution for HDS. Q: What has been the biggest benefit your end users have seen?A: Being able to manage and govern the content lifecycle globally and centrally and at the same time enabling the field to update, review and publish the incremental content changes without a lot of touchpoints has helped us streamline and simplify the entire publishing process. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: I wouldn't say resistance as much as skepticism that we could actually deploy an automated and self publishing solution. Even if a solution is great, adoption of a new process can be a challenge and we are still pursuing our adoption targets. One of the most important aspects is to include lots of training and support materials and offer as much helpdesk type support as needed to get the field self sufficient and confident in the capabilities of the system. Rob Vandenberg, Lingotek Q: Are there any limitations regarding supported languages such as support for French Canadian and Indian languages?A: Lingotek supports all language pairs. Including right to left languages and double byte languages such as Chinese, Japanese and Korean Q: Is the Lingotek solution integrated with the new 11g release of WebCenter Sites? A: Yes! In fact, Lingotek is the first OVI partner for Oracle WebCenter Sites Q: Can translation memories help to improve the accuracy of machine translation?A: One of the greatest long term strategic benefits of using Lingotek is the accumulation of translation memories, or past human translations. These TMs can be used to "train" statistical machine translation engines to have higher and higher quality. This virtuous cycle is ongoing and will consistently improve both machine and human translations. Q: We have existing translation memories from previous work with our translation service provider. Can they be easily imported in to the Lingotek solution for re-use? Q: Yes, Lingotek is standards compliant. We support TM import in both the TMX and XLIFF formats. Q: If we use Lingotek as a service to do our professional translation and also use the Lingotek software solution, do we get the translation memories to give us a means of just translating future adds and changes ourselves? A: Yes, all the data is yours, always. Lingotek can provide both the integrated translation software as well as the professional translation services. All the content and translation memories are yours. Q: Can you give us an example of where community translation has proved to be successful?A: The key word here is community. If you have a community that cares about you, your content, and the rest of the community, then community translation can work for you. We've seen effective use cases in Product User Groups content, Support Communities, and other types of User Generated content, like wikis and blogs. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action! Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter from Oracle WebCenter

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Valuing "Working Software over Comprehensive Documentation"

- by tom.spitz

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Seamless STP with Oracle SOA Suite

- by user12339860

STP stands for “Straight Through Processing”. Wikipedia describes STP as a solution that enables “the entire trade process for capital markets and payment transactions to be conducted electronically without the need for re-keying or manual intervention, subject to legal and regulatory restrictions” .I will deal with the later part of the definition i.e “payment transactions without manual intervention” in this article. The STP that I am writing about involves the interaction between a Bank and its’ corporate customers,to that extent this business case is also called “Corporate Payments”.Simply put a Corporate Payment-STP solution needs to connect the payment transaction right from the Corporate ERP into the Bank’s Payment Hub. A SOA based STP solution can do a lot more than just process transaction. But before I get to the solution let me describe the perspectives of the two primary parties in this interaction. The Corporate customer and the Bank. Corporate's Interaction with Bank: Typically it is the treasury department of an enterprise which interacts with the Bank on a daily basis. Here is how a day of interaction would look like from the treasury department of a corp. Corporate Cash Retrieve Beginning of day totals Monitor Cash Accounts Send or receive cash between accounts Supply chain payments Payment Settlements Calculate settlement positions Retrieve End of Day totals Assess Transaction Financial Impact Short Term Investment Desk Retrieve Current Account information Conduct Investment activities Bank’s Interaction with the Corporate : From the Bank’s perspective, the interaction starts from the point of on boarding a corporate customer to billing the corporate for the value added services it provides. Once the corporate is on-boarded the daily interaction involves Handle the various formats of data arriving from customers Process Beginning of Day & End of Day reporting request from customers Meet compliance requirements Process Payments Transmit Payment Status Challenges with this Interaction : Both the Bank & the Corporate face many challenges from these interactions. Some of the challenges include Keeping a consistent view of transaction data for various LOBs of the corporate & the Bank Corporate customers use different ERPs, hence the data formats are bound to be different Can the Bank’s IT systems convert the data formats that can be easily mapped to the corporate ERP How does the Bank manage the communication profiles of these customers? Corporate customers are demanding near real time visibility on their corporate accounts Corporate customers can make better cash management decisions if they can analyse the impact. Can the Bank create opportunities to sell its products to the investment desks at corporate houses & manage their orders? How will the Bank bill the corporate customer for the value added services it provides. What does a SOA based Seamless STP solution bring to the table? Highlights of Oracle SOA based STP solution For the Corporate Customer: No Manual or Paper based banking transactions Secure Delivery of Payment data to the Bank from multiple ERPs without customization Single Portal for monitoring & administering payment transactions Rule based validation of payments Customer has data necessary for more effective handling of payment and cash management decisions Business measurements track progress toward payment cost goals For the Bank: Reduces time & complexity of transactions Simplifies the process of introducing new products to corporate customers Single Payment hub for all corporate ERP payments across multiple instruments New Revenue sources by delivering value added services to customers Leverages existing payment infrastructure Remove Inconsistent data formats and interchange between bank and corporate systems Compliance and many other benefits

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Sparse virtual machine disk image resizing weirdness?

- by Matt H

I have a partitioned virtual machine disk image created by vmware. What I want to do is resize that by 10GB. The file size is showing as 64424509440. Or 60GB. So I ran this: dd if=/dev/zero of=./win7.img seek=146800640 count=0 It ran without errors and I can verify the new size is in fact 75161927680 bytes or 70GB. This is where it gets a little odd. I started the guest domain in xen which is a Windows 7 enterprise machine. What I was expecting to see in diskmgmt.msc is 2 partitions. 1 system partition at the start of around 100MB and near 60GB partition (which is C drive) followed by around 10GB of free space. Actually what I saw was a 70GB partition!?! That confused me... so I decided to run the Check Disk which when you set it on the C drive it asks you to reboot so it'll run on boot. So I did that and during the boot it ran the checks. It got all the way through stage 3 and didn't show any errors at all. Looked at the partitions in disk manager and now C drive has shrunk back to 60GB and there is no free space. What gives? Ok, I thought I'd try mounting it under Dom0 and examining it with fdisk. This is what I get when mounted sudo xl block-attach 0 tap:aio:/home/xen/vms/otoy_v1202-xen.img xvda w sudo fdisk -l /dev/xvda Disk /dev/xvda: 64.4 GB, 64424509440 bytes 255 heads, 63 sectors/track, 7832 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x582dfc96 Device Boot Start End Blocks Id System /dev/xvda1 * 1 13 102400 7 HPFS/NTFS Partition 1 does not end on cylinder boundary. /dev/xvda2 13 7833 62810112 7 HPFS/NTFS Note the cylinder boundary comment. When I run sudo cfdisk /dev/xvda I get: FATAL ERROR: Bad primary partition 1: Partition ends in the final partial cylinder Press any key to exit cfdisk So I guess this is a bigger problem than first thought. How can I fix this? EDIT: Oops, the cylinder boundary thing is not a problem at all since disks have used LBA etc. So that threw me for a moment... still the problem exists... Now this output looks a little different. sudo sfdisk -uS -l /dev/xvda Disk /dev/xvda: 7832 cylinders, 255 heads, 63 sectors/track Units = sectors of 512 bytes, counting from 0 Device Boot Start End #sectors Id System /dev/xvda1 * 2048 206847 204800 7 HPFS/NTFS /dev/xvda2 206848 125827071 125620224 7 HPFS/NTFS /dev/xvda3 0 - 0 0 Empty /dev/xvda4 0 - 0 0 Empty BTW: I do have a backup of the image so if you help me mess it up that's ok. EDIT: sudo parted /dev/xvda print free Model: Xen Virtual Block Device (xvd) Disk /dev/xvda: 64.4GB Sector size (logical/physical): 512B/512B Partition Table: msdos Number Start End Size Type File system Flags 32.3kB 1049kB 1016kB Free Space 1 1049kB 106MB 105MB primary ntfs boot 2 106MB 64.4GB 64.3GB primary ntfs 64.4GB 64.4GB 1049kB Free Space Cool. Linux is showing free space is 10GB which is what I expect. The problem is windows isn't seeing this?

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Highlights from the Oracle Customer Experience Summit @ OpenWorld

- by Richard Lefebvre

The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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PARTNER WEBCAST- INNOVATIONS IN PRODUCTS PROGRAM (FORMERLY KNOWN AS COMPETENCE VIRTUAL)

- by mseika

PARTNER WEBCAST- INNOVATIONS IN PRODUCTS PROGRAM (FORMERLY KNOWN AS COMPETENCE VIRTUAL) JULY 2ND, 2012 AT 04:00 PM CET (03:00 PM GMT)I am pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit. Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Fusion Applications Technology and Extensibility Fusion Applications - Transforming your Back-Office Accounting Function Fusion HCM & Talent Overview & Extensibility Fusion HCM Compensation Planning Enterprise PLM for the Product Value Chain Oracle's Asset Management and Maintenance Solution For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen.

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PARTNER WEBCAST- INNOVATIONS IN PRODUCTS PROGRAM (FORMERLY KNOWN AS COMPETENCE VIRTUAL)

- by mseika

PARTNER WEBCAST- INNOVATIONS IN PRODUCTS PROGRAM (FORMERLY KNOWN AS COMPETENCE VIRTUAL) JULY 2ND, 2012 AT 04:00 PM CET (03:00 PM GMT)I am pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit. Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Fusion Applications Technology and Extensibility Fusion Applications - Transforming your Back-Office Accounting Function Fusion HCM & Talent Overview & Extensibility Fusion HCM Compensation Planning Enterprise PLM for the Product Value Chain Oracle's Asset Management and Maintenance Solution For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen.

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World Record Siebel PSPP Benchmark on SPARC T4 Servers

- by Brian

Oracle's SPARC T4 servers set a new World Record for Oracle's Siebel Platform Sizing and Performance Program (PSPP) benchmark suite. The result used Oracle's Siebel Customer Relationship Management (CRM) Industry Applications Release 8.1.1.4 and Oracle Database 11g Release 2 running Oracle Solaris on three SPARC T4-2 and two SPARC T4-1 servers. The SPARC T4 servers running the Siebel PSPP 8.1.1.4 workload which includes Siebel Call Center and Order Management System demonstrates impressive throughput performance of the SPARC T4 processor by achieving 29,000 users. This is the first Siebel PSPP 8.1.1.4 benchmark supporting 29,000 concurrent users with a rate of 239,748 Business Transactions/hour. The benchmark demonstrates vertical and horizontal scalability of Siebel CRM Release 8.1.1.4 on SPARC T4 servers. Performance Landscape Systems Txn/hr Users Call Center Order Management Response Times (sec) 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – Web 3 x SPARC T4-2 (2 x SPARC T4 2.85 GHz) – App/Gateway 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – DB 239,748 29,000 0.165 0.925 Oracle: Call Center + Order Management Transactions: 197,128 + 42,620 Users: 20300 + 8700 Configuration Summary Web Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 10 8/11 iPlanet Web Server 7 Application Server Configuration: 3 x SPARC T4-2 servers, each with 2 x SPARC T4 processor, 2.85 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 10 8/11 Siebel CRM 8.1.1.5 SIA Database Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.2) Storage Configuration: 1 x Sun Storage F5100 Flash Array 80 x 24 GB flash modules Benchmark Description Siebel 8.1 PSPP benchmark includes Call Center and Order Management: Siebel Financial Services Call Center – Provides the most complete solution for sales and service, allowing customer service and telesales representatives to provide superior customer support, improve customer loyalty, and increase revenues through cross-selling and up-selling. High-level description of the use cases tested: Incoming Call Creates Opportunity, Quote and Order and Incoming Call Creates Service Request . Three complex business transactions are executed simultaneously for specific number of concurrent users. The ratios of these 3 scenarios were 30%, 40%, 30% respectively, which together were totaling 70% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 10, 13, and 35 seconds respectively. Siebel Order Management – Oracle's Siebel Order Management allows employees such as salespeople and call center agents to create and manage quotes and orders through their entire life cycle. Siebel Order Management can be tightly integrated with back-office applications allowing users to perform tasks such as checking credit, confirming availability, and monitoring the fulfillment process. High-level description of the use cases tested: Order & Order Items Creation and Order Updates. Two complex Order Management transactions were executed simultaneously for specific number of concurrent users concurrently with aforementioned three Call Center scenarios above. The ratio of these 2 scenarios was 50% each, which together were totaling 30% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 20 and 67 seconds respectively. Key Points and Best Practices No processor cores or cache were activated or deactivated on the SPARC T-Series systems to achieve special benchmark effects. See Also Siebel White Papers SPARC T4-1 Server oracle.com OTN SPARC T4-2 Server oracle.com OTN Siebel CRM oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 30 September 2012.

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QCon: A practitioner-driven conference for Developers

- by Ruma Sanyal

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} QCon [http://www.qconsf.com] started yesterday with the 3-day conference from Monday thru Wednesday, followed by 2 days of tutorials on Thursday and Friday. The conference features over 100 speakers in 6 concurrent tracks daily covering the most timely and innovative topics driving the evolution of enterprise software development today. Oracle and its Cloud Application Foundation products are well represented at this event. Yesterday, Joe Huang, responsible for outbound product management of Oracle's Mobile Application Development Framework (ADF Mobile), discussed hybrid mobile development with Java & HTML5 for iOS and Android. If you missed Joe’s session you can download the presentation from here. Michael Kovacs will be talking tomorrow about how to keep your application data highly available. Michael works with Oracle customers in a pre-sales role to help them understand when and how to use Oracle's technology to solve their business problems. His focus is on Java and technologies like WebLogic and Coherence. His session details can be found here. Lastly, we believe in having fun. So don’t miss the Oracle hospitality reception today at the Hyatt Atrium. See you there! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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Oracle Romania Summer School

- by Maria Sandu

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 What would you say about a Summer School within a corporation where you can learn, play and practice? You might think that this is something usually uncommon for a company and you would be right. However, Oracle’s main value being innovation, we came up with a new project for Romanian students and graduates. We organised Oracle Summer School , offering them the opportunity to develop their soft skills and gain valuable business knowledge and exposure. How was Oracle Summer School programme organised? We focused on students and graduates’ needs and combined business experience with training and practice. The twenty four participants had different backgrounds, being interested in Software, Hardware, Finance, Marketing or other areas. The programme fulfilled each of these needs, bringing them in contact with Specialists and Managers. The first two weeks were dedicated to the company visits, business presentations and networking. The participants got an insight about employees’ activities and projects. Storytelling was also part of the program and people from different departments spent a couple of hours with the participants, sharing their experiences, knowledge and interesting stories. The Recruitment team delivered a training about the job interview skills in order to make the participants feel better prepared for a Recruitment process. The second module consisted of two weeks of Soft Skills trainings delivered by professional trainers from different departments. The participants gained useful insight on the competencies required within a business environment. The evenings were dedicated to social activities and it not very long until they started feel part of a team. The third module will take place at the end of September and will put the participants in contact with senior people from the business who will become their Mentors. What do the participants say about Oracle Summer School? “ As a fresh computer science graduate, Oracle Summer School gave me the opportunity of finding what are the technical and nontechnical skills required in a large multinational company. It was a great way of seeing how the theoretical knowledge I received during college is applied in real-life scenarios and what skills I still need to develop. “ (Cosmin Radu) “ When arriving at Oracle I had high expectations, but did not know exactly what was going to unfold because of the program's lack of precedence. Right after the first day, my feedback outgrew the initial forecast and the following weeks continued to build upon it. I had the pleasure to acquaint with brilliant people. The program was outlined on various profiles, delivering a comprehensive experience. It was very engaging, informative and nevertheless fun. “ (Vlad Manciu) „ Oracle Summer School is by far the best summer school that I have ever attended. For me it has been a great experience so far, because I’ve learned not only how to use soft skills in a corporate environment, but I’ve learned a great deal about myself as well. However, the most valuable asset of this 3-week period were the people that I’ve met: great individuals and great professionals, whom I really grew fond of.” (Alexandru Purcarea) “Applying to Oracle Summer School has been the best decision I took in regard to how to spend my summer holiday. I had the chance to do job shadowing at some of the departments I was interested in and I attended great trainings on various subjects such as time management and emotional intelligence. Moreover, I made friends with the other participants and we enjoyed going out together after “classes”.(Andreea Tudor) If you are interested in joining our team and attending our events please follow us on https://campus.oracle.com/campus/HR/emea_main.html /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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Oracle MAA Part 1: When One Size Does Not Fit All

- by JoeMeeks

The good news is that Oracle Maximum Availability Architecture (MAA) best practices combined with Oracle Database 12c (see video) introduce first-in-the-industry database capabilities that truly make unplanned outages and planned maintenance transparent to users. The trouble with such good news is that Oracle’s enthusiasm in evangelizing its latest innovations may leave some to wonder if we’ve lost sight of the fact that not all database applications are created equal. Afterall, many databases don’t have the business requirements for high availability and data protection that require all of Oracle’s ‘stuff’. For many real world applications, a controlled amount of downtime and/or data loss is OK if it saves money and effort. Well, not to worry. Oracle knows that enterprises need solutions that address the full continuum of requirements for data protection and availability. Oracle MAA accomplishes this by defining four HA service level tiers: BRONZE, SILVER, GOLD and PLATINUM. The figure below shows the progression in service levels provided by each tier. Each tier uses a different MAA reference architecture to deploy the optimal set of Oracle HA capabilities that reliably achieve a given service level (SLA) at the lowest cost. Each tier includes all of the capabilities of the previous tier and builds upon the architecture to handle an expanded fault domain. Bronze is appropriate for databases where simple restart or restore from backup is ‘HA enough’. Bronze is based upon a single instance Oracle Database with MAA best practices that use the many capabilities for data protection and HA included with every Oracle Enterprise Edition license. Oracle-optimized backups using Oracle Recovery Manager (RMAN) provide data protection and are used to restore availability should an outage prevent the database from being able to restart. Silver provides an additional level of HA for databases that require minimal or zero downtime in the event of database instance or server failure as well as many types of planned maintenance. Silver adds clustering technology - either Oracle RAC or RAC One Node. RMAN provides database-optimized backups to protect data and restore availability should an outage prevent the cluster from being able to restart. Gold raises the game substantially for business critical applications that can’t accept vulnerability to single points-of-failure. Gold adds database-aware replication technologies, Active Data Guard and Oracle GoldenGate, which synchronize one or more replicas of the production database to provide real time data protection and availability. Database-aware replication greatly increases HA and data protection beyond what is possible with storage replication technologies. It also reduces cost while improving return on investment by actively utilizing all replicas at all times. Platinum introduces all of the sexy new Oracle Database 12c capabilities that Oracle staff will gush over with great enthusiasm. These capabilities include Application Continuity for reliable replay of in-flight transactions that masks outages from users; Active Data Guard Far Sync for zero data loss protection at any distance; new Oracle GoldenGate enhancements for zero downtime upgrades and migrations; and Global Data Services for automated service management and workload balancing in replicated database environments. Each of these technologies requires additional effort to implement. But they deliver substantial value for your most critical applications where downtime and data loss are not an option. The MAA reference architectures are inherently designed to address conflicting realities. On one hand, not every application has the same objectives for availability and data protection – the Not One Size Fits All title of this blog post. On the other hand, standard infrastructure is an operational requirement and a business necessity in order to reduce complexity and cost. MAA reference architectures address both realities by providing a standard infrastructure optimized for Oracle Database that enables you to dial-in the level of HA appropriate for different service level requirements. This makes it simple to move a database from one HA tier to the next should business requirements change, or from one hardware platform to another – whether it’s your favorite non-Oracle vendor or an Oracle Engineered System. Please stay tuned for additional blog posts in this series that dive into the details of each MAA reference architecture. Meanwhile, more information on Oracle HA solutions and the Maximum Availability Architecture can be found at: Oracle Maximum Availability Architecture - Webcast Maximize Availability with Oracle Database 12c - Technical White Paper

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