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• Small Business Marketing Tips: Writing a Press Release

  Looking to expand your self-promotion strategies? We offer small business marketing tips for writing and distributing your own press release.

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• Troubleshooting Windows 7 HomeGroup

  p The HomeGroup feature in Windows 7 is a great tool to use if you want to easily share files or printers with other Windows 7 computers on your home network. Setting up a HomeGroup definitely has its perks but as with anything there are times when you could run into trouble. When you consider the fact that you are sharing files or printers across different computers the likelihood of having to troubleshoot your HomeGroup seems to increase. Here are some tips to use if you find that your Windows 7 HomeGroup is not functioning as it should. p ... ALM Software Solution ? Try it live! Requirements Management, Project Planning, Implementation Tracking & QA Testing.

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• Tor and Anlytics how to track?

  - by Jeremy French

  I make a lot of use of Google Analytics, Google has reasonable tracking for location of users so I can tell where users come from. I know it is not 100% but it gives an idea. In the wake of Prism it is possible that more people will make use of networks such as tor for anonymous browsing. I have no problem with this, people can wear tin foil hats while browsing my site for all I care, but it will lead to more erroneous stats. Is there any way to flag traffic as coming from TOR, so I can filter location reports not to include it, and to get an idea of the percentage of traffic which does use it? Has anyone actually tried this?

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• Java Phones: How to set up JTAPI?

  - by Adam Tannon

  I want to use JTAPI (1.4 - latest) to create an app that will call my phone whenever I need it to. I downloaded JSR043 (JTAPI specification) and have been reading the API docs and it seems pretty straight forward with respect to how to code JTAPI. However I seriously doubt that getting a Java app on my laptop to call my cell phone doesn't require some 3rd party or middle man service provider and possibly other entities/configurations as well. So I ask: besides using the JTAPI in my Java code, what do I need to install or set up to have a Java app that calls my phone? Thanks in advance!

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• Web app to take screen shot of website and annotate?

  - by Anagio

  Does anyone know of a website that will take a full screen shot of another website and let users write notes over it then send that annotated photo by email or private link? Basically looking for quicker way to write notes on a site other than taking a screen shot my self and putting it into photoshop. Just an update, I don't need any browser extensions which I already have and do the same. I'm looking for a website app which does this to give to a client.

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• Google présente son dernier prototype de voiture autonome, lors de la conférence Code

  Google présente son dernier prototype de voiture autonome lors de la conférence Code Décidément la conférence Code réserve bien des surprises. Après Microsoft et son prototype de traduction de conversations Skype, c'est Google qui a dévoilé un prototype d'une voiture électrique aux formes arrondies qui sera entièrement pilotée par ordinateur. D'ailleurs, comme l'explique Chris Urmson, le directeur du projet Self-Driving Car, « le prototype n'a pas d'embrayage, pas de pédale d'accélérateur, pas...

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• Is it possible for a good programmer to have never used version control?

  - by lortabac

  I am looking for an expert programmer to help solve a difficult situation. The interviews so far have been surprisingly disappointing. The best candidate so far is a very experienced programmer who has never used version control software. The problem in itself might not be too serious because it is something which can be learned in a short time. But there is a deeper aspect, which worries me: How is it possible to actively develop software for 10-15 years without ever needing version control? Is the fact itself of not looking for a solution to the problem of tracking changes a sign of a wrong attitude to programming?

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• Best in-depth analytics or stats tools? (preferrably server-side)

  - by Litso

  Hey all, I know there's been questions about this before, but mine is a little more specific. I work for a high traffic website and we want to start tracking our visitors better. Unfortunately, Google Analytics is not an option at the moment, so what I'm looking for is some alternatives, preferrably server-side (but not necessarily). We're currently running Urchin, but what I'm missing most there is the way you can set conversions in Analytics and then track (for example) which keywords convert better or which landing pages convert better. Also, A/B testing is something I really miss. Which analytics tools can be compared to analytics in terms of advanced segmentation, navigation summaries, A/B testing, etc?

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• Secure Web Apps from SQL Injection in ASP.Net

  In the first part of this two-part series you learned how SQL injection works in ASP.NET 3.5 using a MS SQL database. You were also shown with a real web application which was not secure against SQL injection attacks how these attacks can be used by the hacker to delete sensitive information from your website such as database tables. In this part you will learn how to start securing your web applications so they will not be vulnerable to these kinds of exploits. A complete corrected example of the insecure web application will be provided at the end of this tutorial.... ALM Software Solution ? Try it live! Requirements Management, Project Planning, Implementation Tracking & QA Testing.

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• “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

  - by Kathryn Perry

  A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

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• How Search Engines Work

  The knowing about how the different search engines are working is necessary for your SEO efforts, weather you do it your self or hire a SEO consultant to it. You should know how the search engines find WebPages, and their well known criteria for determining the ranking that will be displayed in the search results screen.

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• Are there any free hit counters that don't track users?

  - by David Englund

  Are there any free services that increment a simple hit counter without tracking the users of the site? I would like to know how many visitors there are to my site, excluding bots. I don't need detailed information like unique visitors or where the user is from (in fact, that's exactly what I don't want). I have been researching free hit counters, and it seems that most (all?) of them display advertisements and their terms of service indicate that they can use the data they collect from the client site however they want. Google Analytics also does this and tracks users across sites. The site is static HTML, so an external link or iframe of some sort is easiest for me to implement. I could switch to a Ruby or Node.js back-end, in which case lots of other options open up (like Ruby impressionist and more low-level implementations), but my hosting service is pretty limited. If the answer to my question is simply "no," what are my other options?

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• Is it possible to track an outsourced adwords campaign?

  - by Addsy

  We have a site that is paying a 3rd party to run adwords campaigns on our behalf. They do this using their own Adwords account and so we are unable to link it to our Google Analytics account. We do have our own Adwords account for the site which is linked but the majority of campaigns are being run by this 3rd party. At the moment, in our Adwords reports (ie the Adwords section within Google Analytics) we are seeing that for the majority of visits the campaign and keyword data is not set. I am assuming that this is because even though the visit is being recognised as coming from an Adwords account, because it is not the Adwords account linked to our Analytics account, we don't get sent the campaign and keyword information. Is this correct and if so is there a way that we can start tracking this information so that we can see for ourselves how the campaigns are performing? Many thanks

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• 6 Steam Troubleshooting Tips

  - by Chris Hoffman

  Steam is generally pretty stable, but every now and then you’ll run into a problem. This guide gives solutions to common problems you’ll encounter in Steam, from games crashing or not working properly to Steam failing to launch. If none of these solutions helps, try Googling the problem – you may have run into a game-specific problem with a game-specific solution or just a more obscure Steam bug. HTG Explains: What Is RSS and How Can I Benefit From Using It? HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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• Hands on with Endeca Information Discovery

  - by Grant Schofield

  I would like to draw your attention to a very useful external site for partners looking to self-start with Endeca. Using the information in this site you or your team should be able to be up and running with your first Agile BI application built in a few hours.   Endeca123.Com For those who learn best by doing, this is a great way to get a head start prior to attending classroom based training.

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• Installing g++ on 8.04

  - by mathematician1975

  I am running Ubuntu 8.04 (currently I do not have the option to upgrade due to hardware problems). I need to get g++ onto my installation but as this is no longer supported I am unable to use the traditional apt-get approach. What are my options? Are ubuntu packages configured specifically for each version? For example could I manually download a later version of gcc and g++ that do not originally ship with 8.04 (say the 10.04 version for example) and build them from scratch? Do the compilers work in this way in the sense that they have a version PER ubuntu version or are they maintained as separate entities?? I do not know enough about ubuntu internals really and always use apt-get to obtain/update any packages I need. If it is possible to do it this way is there a way to be certain that I have everything I need with regards to utility packages needed by g++ for the installation??

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• SEO Secrets an SEO Specialist Won't Want You to Know About

  The market place for self claimed 'SEO secrets' is littered with shoddy SEO specialists and cowboys trying to push the common information available to anyone with a computer, internet connection, and a search engine. Here's the breaking news people - there is no secret email that Google sends out to these SEO specialists, and they don't keep a stack of top secret documents back just for the lucky few. It just doesn't work like that.

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• New Master Data Services Training Available

  - by mattande

  [posted by Suzanne Selhorn, Technical Writer on the MDS team] Some new self-paced training is now available on the Microsoft Download Center. To take advantage of this training, you should have a working installation of MDS with sample data already loaded. 01 Introduction http://download.microsoft.com/download/5/9/F/59F1639E-EF57-4915-8848-EF1DC2157EBB/01 Introduction.pdf This lesson provides an overview of MDS. 02 MDS Environment http://download.microsoft.com/download/5/9/F/59F1639E-EF57-4915-8848-EF1DC2157EBB/02...(read more)

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• Does setting document.domain via script interfere with Google Analytics?

  - by Seth Petry-Johnson

  I have a site, www.example.com, that displays some secure content from forms.example.com in iframes. To enable cross-frame navigation, pages on both sites use JavaScript to set the document.domain to just "example.com". I am using Google Analytics on www.example.com, but the GA site is not showing any data. It indicates that the tracking code is found (the status icon is a green checkmark), but no data is reported. The GA profile lists the website as "www.example.com". Is this a supported scenario? Is my script interfering with the GA code in some way?

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• How often do CPUs make calculation errors?

  - by veryfoolish

  In Dijkstra's Notes on Structured Programming he talks a lot about the provability of computer programs as abstract entities. As a corollary, he remarks how testing isn't enough. E.g., he points out the fact that it would be impossible to test a multiplication function f(x,y) = x*y for any large values of x and y across the entire ranges of x and y. My question concerns his misc. remarks on "lousy hardware". I know the essay was written in the 1970s when computer hardware was less reliable, but computers still aren't perfect, so they must make calculation mistakes sometimes. Does anybody know how often this happens or if there are any statistics on this?

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• Reflecting on week long Training with SQLSkills

  - by NeilHambly

  Time for a quick reflection on my 5-day's training with SQLSkills, they have 4 weeks in their immersion training program, this was week 1: Internals & Performance held @ large Heathrow Hotel http://www.sqlskills.com/T_ImmersionInternalsDesign.asp So was the Course worth the Time and Money... undoubtedly, I believe we had a large number of the people there also self-funding along with the lucky corporate sponsored ones. It was akin to doing say the "London marathon" in that you know...(read more)

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• How do you track Production tasks.

  - by M.C

  I manage a team of coders (5people) that maintain a few modules in a large project. On top of doing coding, we also do production operational tasks (like doing server housekeeping, batch backlog tracking) These tasks are done daily, done by 1 person, and is rotated weekly The problem is this: These tasks are routine, but there I cant think of a practical way of ensuring the person does what he is supposed to do. I thought of using spreadsheets to track, or to the extent of doing a paper checklist, which the person on duty will have to physically sign off. I just want the guy on duty to remember and execute every daily item. What works on your project?

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• can I forward "referrer" information to other address?

  - by user5679

  I have two addresses for two servers: www.urlA.com www.urlB.com I have all my websites installed in www.urlB.com, but visitors recognize www.urlA.com primarily. I have www.urlA.com/index.php as the following <?php header('Location: http://www.urlB.com/'); ?> But, when I use this forwarding method, the tracking javascript in www.urlB.com cannot recognize where the visitors are from. I only obtain "NO REFERRING LINK" What should I do to do the following two jobs: 1. to forward urlA.com to urlB.com 2. to receive the referrer information

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• My boss decided to add a "person to blame" field to every bug report. How can I convince him that it's a bad idea?

  - by MK_Dev

  In one of the latest "WTF" moves, my boss decided that adding a "Person To Blame" field to our bug tracking template will increase accountability (although we already have a way of tying bugs to features/stories). My arguments that this will decrease morale, increase finger-pointing and would not account for missing/misunderstood features reported as bug have gone unheard. What are some other strong arguments against this practice that I can use? Is there any writing on this topic that I can share with the team and the boss? I find this sort of culture unacceptable to work in but want to try and change it before jumping ship. Any input is appreciated.

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