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  • JMaghreb 2012 Trip Report

    - by arungupta
    JMaghreb is the inaugural Java conference organized by Morocco JUG. It is the biggest Java conference in Maghreb (5 countries in North West Africa). Oracle was the exclusive platinum sponsor with several others. The registrations had to be closed at 1412 for the free conference and several folks were already on the waiting list. Rabat with 531 registrations and Casablanca with 426 were the top cities. Some statistics ... 850+ attendees over 2 days, 500+ every day 30 sessions were delivered by 18 speakers from 10 different countries 10 sessions in French and 20 in English 6 of the speakers spoke at JavaOne 2012 8 will be at Devoxx Attendees from 5 different countries and 57 cities in Morocco 40.9% qualified them as professional and rest as students Topics ranged from HTML5, Java EE 7, ADF, JavaFX, MySQL, JCP, Vaadin, Android, Community, JCP Java EE 6 hands-on lab was sold out within 7 minutes and JavaFX in 12 minutes I gave the keynote along with Simon Ritter which was basically a recap of the Strategy and Technical keynotes presented at JavaOne 2012. An informal survey during the keynote showed the following numbers: 25% using NetBeans, 90% on Eclipse, 3 on JDeveloper, 1 on IntelliJ About 10 subscribers to free online Java magazine. This digital magazine is a comprehensive source of information for everything Java - subscribe for free!! About 10-15% using Java SE 7. Download JDK 7 and get started today! Even JDK 8 builds have been available for a while now. My second talk explained the core concepts of WebSocket and how JSR 356 is providing a standard API to build WebSocket-driven applications in Java EE 7. TOTD #183 explains how you can easily get started with WebSocket in GlassFish 4. The complete slide deck is available: Next day started with a community keynote by Sonya Barry. Some of us live the life of JCP, JSR, EG, EC, RI, etc every day, but not every body is. To address that, Sonya prepared an excellent introductory presentation providing an explanation of these terms and how java.net infrastructure supports Java development. The registration for the lab showed there is a definite demand for these technologies in this part of the world. I delivered the Java EE 6 hands-on lab to a packed room of about 120 attendees. Most of the attendees were able to progress and follow the lab instructions. Some of the attendees did not have a laptop but were taking extensive notes on paper notepads. Several attendees were already using Java EE 6 in their projects and typically they are the ones asking deep dive questions. Also gave out three copies of my recently released Java EE 6 Pocket Guide and new GlassFish t-shirts. Definitely feels happy to coach ~120 more Java developers learn standards-based enterprise Java programming. I also participated in a JCP BoF along with Werner, Sonya, and Badr. Adotp-a-JSR, java.net infrastructure, how to file a JSR, what is an RI, and other similar topics were discussed in a candid manner. You can follow @JMaghrebConf or check out their facebook page. java.net published a timely conversation with Badr El Houari - the fearless leader of the Morocco JUG team. Did you know that Morocco JUG stood for JCP EC elections (ADD LINK) ? Even though they did not get elected but did fairly well. Now some sample tweets from #JMaghreb ... #JMaghreb is over. Impressive for a first edition! Thanks @badrelhouari and all the @MoroccoJUG team ! Since you @speakjava : System.out.println("Thank you so much dear Tech Evangelist ! The JavaFX was pretty amazing !!! "); #JMaghreb @YounesVendetta @arungupta @JMaghrebConf Right ! hope he will be back to morocco again and again .. :) @Alji_ @arungupta @JMaghrebConf That dude is a genius ;) Put it on your wall :p @arungupta rocking Java EE 6 at @JMaghrebConf #Java #JavaEE #JMaghreb http://t.co/isl0Iq5p @sonyabarry you are an awesome speaker ;-) #JMaghreb rich more than 550 attendees in day one. Expecting more tomorrow! ongratulations @badrelhouari the organisation was great! The talks were pretty interesting, and the turnout was surprising at #JMaghreb! #JMaghreb is truly awesome... The speakers are unbelievable ! #JavaFX... Just amazing #JMaghreb Charmed by the talk about #javaFX ( nodes architecture, MVC, Lazy loading, binding... ) gotta start using it intead of SWT. #JMaghreb JavaFX is killing JFreeChart. It supports Charts a lot of kind of them ... #JMaghreb The british man is back #JMaghreb I do like him!! #JMaghreb @arungupta rocking @JMaghrebConf. pic.twitter.com/CNohA3PE @arungupta Great talk about the future of Java EE (JEE 7 & JEE 8) Thank you. #JMaghreb JEE7 more mooore power , leeess less code !! #JMaghreb They are simplifying the existing API for Java Message Service 2.0 #JMaghreb good to know , the more the code is simplified the better ! The Glassdoor guy #arungupta is doing it RIGHT ! #JMaghreb Great presentation of The Future of the Java Platform: Java EE 7, Java SE 8 & Beyond #jMaghreb @arungupta is a great Guy apparently #JMaghreb On a personal front, the hotel (Soiftel Jardin des Roses) was pretty nice and the location was perfect. There was a 1.8 mile loop dirt trail right next to it so I managed to squeeze some runs before my upcoming marathon. Also enjoyed some great Moroccan cuisine - Couscous, Tajine, mint tea, and moroccan salad. Visit to Kasbah of the Udayas, Hassan II (one of the tallest mosque in the world), and eating in a restaurant in a kasbah are some of the exciting local experiences. Now some pictures from the event (and around the city) ... And the complete album: Many thanks to Badr, Faisal, and rest of the team for organizing a great conference. They are already thinking about how to improve the content, logisitics, and flow for the next year. I'm certainly looking forward to JMaghreb 2.0 :-)

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  • Too Many Kittens To Juggle At Once

    - by Bil Simser
    Ahh, the Internet. That crazy, mixed up place where one tweet turns into a conversation between dozens of people and spawns a blogpost. This is the direct result of such an event this morning. It started innocently enough, with this: Then followed up by a blog post by Joel here. In the post, Joel introduces us to the term Business Solutions Architect with mad skillz like InfoPath, Access Services, Excel Services, building Workflows, and SSRS report creation, all while meeting the business needs of users in a SharePoint environment. I somewhat disagreed with Joel that this really wasn’t a new role (at least IMHO) and that a good Architect or BA should really be doing this job. As Joel pointed out when you’re building a SharePoint team this kind of role is often overlooked. Engineers might be able to build workflows but is the right workflow for the right problem? Michael Pisarek wrote about a SharePoint Business Architect a few months ago and it’s a pretty solid assessment. Again, I argue you really shouldn’t be looking for roles that don’t exist and I don’t suggest anyone create roles to hire people to fill them. That’s basically creating a solution looking for problems. Michael’s article does have some great points if you’re lost in the quagmire of SharePoint duties though (and I especially like John Ross’ quote “The coolest shit is worthless if it doesn’t meet business needs”). SharePoinTony summed it up nicely with “SharePoint Solutions knowledge is both lacking and underrated in most environments. Roles help”. Having someone on the team who can dance between a business user and a coder can be difficult. Remember the idea of telling something to someone and them passing it on to the next person. By the time the story comes round the circle it’s a shadow of it’s former self with little resemblance to the original tale. This is very much business requirements as they’re told by the user to a business analyst, written down on paper, read by an architect, tuned into a solution plan, and implemented by a developer. Transformations between what was said, what was heard, what was written down, and what was developed can be distant cousins. Not everyone has the skill of communication and even less have negotiation skills to suit the SharePoint platform. Negotiation is important because not everything can be (or should be) done in SharePoint. Sometimes it’s just not appropriate to build it on the SharePoint platform but someone needs to know enough about the platform and what limitations it might have, then communicate that (and/or negotiate) with a customer or user so it’s not about “You can’t have this” to “Let’s try it this way”. Visualize the possible instead of denying the impossible. So what is the right SharePoint team? My cromag brain came with a fairly simpleton answer (and I’m sure people will just say this is a cop-out). The perfect SharePoint team is just enough people to do the job that know the technology and business problem they’re solving. Bridge the gap between business need and technology platform and you have an architect. Communicate the needs of the business effectively so the entire team understands it and you have a business analyst. Can you get this with full time workers? Maybe but don’t expect miracles out of the gate. Also don’t take a consultant’s word as gospel. Some consultants just don’t have the diversity of the SharePoint platform to be worth their value so be careful. You really need someone who knows enough about SharePoint to be able to validate a consultants knowledge level. This is basically try for any consultant, not just a SharePoint one. Specialization is good and needed. A good, well-balanced SharePoint team is one of people that can solve problems with work with the technology, not against it. Having a top developer is great, but don’t rely on them to solve world hunger if they can’t communicate very well with users. An expert business analyst might be great at gathering requirements so the entire team can understand them, but if it means building 100% custom solutions because they don’t fit inside the SharePoint boundaries isn’t of much value. Just repeat. There is no silver bullet. There is no silver bullet. There is no silver bullet. A few people pointed out Nick Inglis’ article Excluding The Information Professional In SharePoint. It’s a good read too and hits home that maybe some developers and IT pros need some extra help in the information space. If you’re in an organization that needs labels on people, come up with something everyone understands and go with it. If that’s Business Solutions Architect, SharePoint Advisor, or Guy Who Knows A Lot About Portals, make it work for you. We all wish that one person could master all that is SharePoint but we also know that doesn’t scale very well and you quickly get into the hit-by-a-bus syndrome (with the organization coming to a full crawl when the guy or girl goes on vacation, gets sick, or pops out a baby). There are too many gaps in SharePoint knowledge to have any one person know it all and too many kittens to juggle all at once. We like to consider ourselves experts in our field, but trying to tackle too many roles at once and we end up being mediocre jack of all trades, master of none. Don't fall into this pit. It's a deep, dark hole you don't want to try to claw your way out of. Trust me. Been there. Done that. Got the t-shirt. In the end I don’t disagree with Joel. SharePoint is a beast and not something that should be taken on by newbies. If you just read “Teach Yourself SharePoint in 24 Hours” and want to go build your corporate intranet or the next killer business solution with all your new found knowledge plan to pony up consultant dollars a few months later when everything goes to Hell in a handbasket and falls over. I’m not saying don’t build solutions in SharePoint. I’m just saying that building effective ones takes skill like any craft and not something you can just cobble together with a little bit of cursory knowledge. Thanks to *everyone* who participated in this tweet rush. It was fun and educational.

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  • The Proper Use of the VM Role in Windows Azure

    - by BuckWoody
    At the Professional Developer’s Conference (PDC) in 2010 we announced an addition to the Computational Roles in Windows Azure, called the VM Role. This new feature allows a great deal of control over the applications you write, but some have confused it with our full infrastructure offering in Windows Hyper-V. There is a proper architecture pattern for both of them. Virtualization Virtualization is the process of taking all of the hardware of a physical computer and replicating it in software alone. This means that a single computer can “host” or run several “virtual” computers. These virtual computers can run anywhere - including at a vendor’s location. Some companies refer to this as Cloud Computing since the hardware is operated and maintained elsewhere. IaaS The more detailed definition of this type of computing is called Infrastructure as a Service (Iaas) since it removes the need for you to maintain hardware at your organization. The operating system, drivers, and all the other software required to run an application are still under your control and your responsibility to license, patch, and scale. Microsoft has an offering in this space called Hyper-V, that runs on the Windows operating system. Combined with a hardware hosting vendor and the System Center software to create and deploy Virtual Machines (a process referred to as provisioning), you can create a Cloud environment with full control over all aspects of the machine, including multiple operating systems if you like. Hosting machines and provisioning them at your own buildings is sometimes called a Private Cloud, and hosting them somewhere else is often called a Public Cloud. State-ful and Stateless Programming This paradigm does not create a new, scalable way of computing. It simply moves the hardware away. The reason is that when you limit the Cloud efforts to a Virtual Machine, you are in effect limiting the computing resources to what that single system can provide. This is because much of the software developed in this environment maintains “state” - and that requires a little explanation. “State-ful programming” means that all parts of the computing environment stay connected to each other throughout a compute cycle. The system expects the memory, CPU, storage and network to remain in the same state from the beginning of the process to the end. You can think of this as a telephone conversation - you expect that the other person picks up the phone, listens to you, and talks back all in a single unit of time. In “Stateless” computing the system is designed to allow the different parts of the code to run independently of each other. You can think of this like an e-mail exchange. You compose an e-mail from your system (it has the state when you’re doing that) and then you walk away for a bit to make some coffee. A few minutes later you click the “send” button (the network has the state) and you go to a meeting. The server receives the message and stores it on a mail program’s database (the mail server has the state now) and continues working on other mail. Finally, the other party logs on to their mail client and reads the mail (the other user has the state) and responds to it and so on. These events might be separated by milliseconds or even days, but the system continues to operate. The entire process doesn’t maintain the state, each component does. This is the exact concept behind coding for Windows Azure. The stateless programming model allows amazing rates of scale, since the message (think of the e-mail) can be broken apart by multiple programs and worked on in parallel (like when the e-mail goes to hundreds of users), and only the order of re-assembling the work is important to consider. For the exact same reason, if the system makes copies of those running programs as Windows Azure does, you have built-in redundancy and recovery. It’s just built into the design. The Difference Between Infrastructure Designs and Platform Designs When you simply take a physical server running software and virtualize it either privately or publicly, you haven’t done anything to allow the code to scale or have recovery. That all has to be handled by adding more code and more Virtual Machines that have a slight lag in maintaining the running state of the system. Add more machines and you get more lag, so the scale is limited. This is the primary limitation with IaaS. It’s also not as easy to deploy these VM’s, and more importantly, you’re often charged on a longer basis to remove them. your agility in IaaS is more limited. Windows Azure is a Platform - meaning that you get objects you can code against. The code you write runs on multiple nodes with multiple copies, and it all works because of the magic of Stateless programming. you don’t worry, or even care, about what is running underneath. It could be Windows (and it is in fact a type of Windows Server), Linux, or anything else - but that' isn’t what you want to manage, monitor, maintain or license. You don’t want to deploy an operating system - you want to deploy an application. You want your code to run, and you don’t care how it does that. Another benefit to PaaS is that you can ask for hundreds or thousands of new nodes of computing power - there’s no provisioning, it just happens. And you can stop using them quicker - and the base code for your application does not have to change to make this happen. Windows Azure Roles and Their Use If you need your code to have a user interface, in Visual Studio you add a Web Role to your project, and if the code needs to do work that doesn’t involve a user interface you can add a Worker Role. They are just containers that act a certain way. I’ll provide more detail on those later. Note: That’s a general description, so it’s not entirely accurate, but it’s accurate enough for this discussion. So now we’re back to that VM Role. Because of the name, some have mistakenly thought that you can take a Virtual Machine running, say Linux, and deploy it to Windows Azure using this Role. But you can’t. That’s not what it is designed for at all. If you do need that kind of deployment, you should look into Hyper-V and System Center to create the Private or Public Infrastructure as a Service. What the VM Role is actually designed to do is to allow you to have a great deal of control over the system where your code will run. Let’s take an example. You’ve heard about Windows Azure, and Platform programming. You’re convinced it’s the right way to code. But you have a lot of things you’ve written in another way at your company. Re-writing all of your code to take advantage of Windows Azure will take a long time. Or perhaps you have a certain version of Apache Web Server that you need for your code to work. In both cases, you think you can (or already have) code the the software to be “Stateless”, you just need more control over the place where the code runs. That’s the place where a VM Role makes sense. Recap Virtualizing servers alone has limitations of scale, availability and recovery. Microsoft’s offering in this area is Hyper-V and System Center, not the VM Role. The VM Role is still used for running Stateless code, just like the Web and Worker Roles, with the exception that it allows you more control over the environment of where that code runs.

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  • Career development as a Software Developer without becoming a manager.

    - by albertpascual
    I’m a developer, I like to write new exciting code everyday, my perfect day at work is a day that when I wake up, I know that I have to write some code that I haven’t done before or to use a new framework/language/platform that is unknown to me. The best days in the office is when a project is waiting for me to architect or write. In my 15 years in the development field, I had to in order to get a better salary to manage people, not just to lead developers, to actually manage people. Something that I found out when I get into a management position is that I’m not that good at managing people, and not afraid to say it. I do not enjoy that part of the job, the worse one, takes time away from what I really like. Leading developers and managing people are very different things. I do like teaching and leading developers in a project. Yet most people believe, and is true in most companies, the way to get a better salary is to be promoted to a manager position. In order to advance in your career you need to let go of the everyday writing code and become a supervisor or manager. This is the path for developers after they become senior developers. As you get older and your family grows, the only way to hit your salary requirements is to advance your career to become a manager and get that manager salary. That path is the common in most companies, the most intelligent companies out there, have learned that promoting good developers mean getting a crappy manager and losing a good resource. Now scratch everything I said, because as I previously stated, I don’t see myself going to the office everyday and just managing people until is time to go home. I like to spend hours working in some code to accomplish a task, learning new platforms and languages or patterns to existing languages. Being interrupted every 15 minutes by emails or people stopping by my office to resolve their problems, is not something I could enjoy. All the sudden riding my motorcycle to work one cold morning over the Redlands Canyon and listening to .NET Rocks podcast, Michael “Doc” Norton explaining how to take control of your development career without necessary going to the manager’s track. I know, I should not have headphones under my helmet when riding a motorcycle in California. His conversation with Carl Franklin and Richard Campbell was just confirming everything I have ever did with actually more details and assuring that there are other paths. His method was simple yet most of us, already do many of those steps, Mr. Michael “Doc” Norton believe that it pays off on the long run, that finally companies prefer to pay higher salaries to those developers, yet I would actually think that many companies do not see developers that way, this is not true for bigger companies. However I do believe the value of those developers increase and most of the time, changing companies could increase their salary instead of staying in the same one. In short without even trying to get into the shadow of Mr. Norton and without following the steps in the order; you should love to learn new technologies, and then teach them to other geeks. I personally have learn many technologies and I haven’t stop doing that, I am a professor at UCR where I teach ASP.NET and Silverlight. Mr Norton continues that after than, you want to be involve in the development community, user groups, online forums, open source projects. I personally talk to user groups, I’m very active in forums asking and answering questions as well as for those I got awarded the Microsoft MVP for ASP.NET. After you accomplish all those, you should also expose yourself for what you know and what you do not know, learning a new language will make you humble again as well as extremely happy. There is no better feeling that learning a new language or pattern in your daily job. If you love your job everyday and what you do, I really recommend you to follow Michael’s presentation that he kindly share it on the link below. His confirmation is a refreshing, knowing that my future is not behind a desk where the computer screen is on my right hand side instead of in front of me. Where I don’t have to spent the days filling up performance forms for people and the new platforms that I haven’t been using yet are just at my fingertips. Presentation here. http://www.slideshare.net/LeanDog/take-control-of-your-development-career-michael-doc-norton?from=share_email_logout3 Take Control of Your Development Career Welcome! Michael “Doc” Norton @DocOnDev http://docondev.blogspot.com/ [email protected] Recovering Post Technical I love to learn I love to teach I love to work in teams I love to write code I really love to write code What about YOU? Do you love your job? Do you love your Employer? Do you love your Boss? What do you love? What do you really love? Take Control Take Control • Get Noticed • Get Together • Get Your Mojo • Get Naked • Get Schooled Get Noticed Get Noticed Know Your Business Get Noticed Get Noticed Understand Management Get Noticed Get Noticed Do Your Existing Job Get Noticed Get Noticed Make Yourself Expendable Get Together Get Together Join a User Group Get Together Help Run a User Group Get Together Start a User Group Get Your Mojo Get Your Mojo Kata Get Your Mojo Koans Get Your Mojo Breakable Toys Get Your Mojo Open Source Get Naked Get Naked Run with Group A Get Naked Do Something Different Get Naked Own Your Mistakes Get Naked Admit You Don’t Know Get Schooled Get Schooled Choose a Mentor Get Schooled Attend Conferences Get Schooled Teach a New Subject Get Started Read These (Again) Take Control of Your Development Career Thank You! Michael “Doc” Norton @DocOnDev http://docondev.blogspot.com/ [email protected] In a short summary, I recommend any developer to check his blog and more important his presentation, I haven’t been lucky enough to watch him live, I’m looking forward the day I have the opportunity. He is giving us hope in the future of developers, when I see some of my geek friends moving to position that in short years they begin to regret, I get more unsure of my future doing what I love. I would say that now is looking at the spectrum of companies that understand and appreciate developers. There are a few there, hopefully with time code sweat shops will start disappearing and being a developer will feed a family of 4. Cheers Al tweetmeme_url = 'http://weblogs.asp.net/albertpascual/archive/2010/12/07/career-development-as-a-software-developer-without-becoming-a-manager.aspx'; tweetmeme_source = 'alpascual';

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  • Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

    - by yaldahhakim
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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  • Visiting the Emtel Data Centre

    Back in February at the first event of the Emtel Knowledge Series (EKS) I spoke to various people at Emtel about their data centre here on the island. I was trying to see whether it would be possible to arrange a meeting over there for a selected group of our community members. Well, let's say it like this... My first approach wasn't that promising and far from successful but during the following months there were more and more occasions to get in touch with the "right" contact persons at Emtel to make it happen... Setting up an appointment and pre-requisites The major improvement came during a Boot Camp for Windows Phone 8.1 App development organised by Microsoft Indian Ocean Islands in cooperation with Emtel at the Emtel World, Ebene. Apart from learning bits and pieces regarding Universal Apps I took the opportunity to get in touch with Arvin Lockee, Sales Executive - Data, during our lunch break. And this really kicked off the whole procedure. Prior to get access to the Emtel data centre it is requested that you provide full name and National ID of anyone going to visit. Also, it should be noted that there was only a limited amount of seats available. Anyways, packed with this information I posted through the usual social media channels. Responses came in very quickly and based on First-come, first-serve (FCFS) principle I noted down the details and forwarded them to Emtel in order to fix a date and time for the visit. In preparation on our side, all attendees exchanged contact details and we organised transport options to go to the data centre in Arsenal. The day before and on the day of our meeting, Arvin send me a reminder to check whether everything is still confirmed and ready to go... Of course, it was! Arriving at the Emtel Data Centre As I'm coming from Flic En Flac towards the North, we agreed that I'm going to pick up a couple of young fellows near the old post office in Port Louis. All went well, except that Sean eventually might be living in another time zone compared to the rest of us. Anyway, after some extended stop we were complete and arrived just in time in Arsenal to meet and greet with Ish and Veer. Again, Emtel is taking access procedures to their data centre very serious and the gate stayed close until all our IDs had been noted and compared to the list of registered attendees. Despite having a good laugh at the mixture of old and new ID cards it was a straight-forward processing. The ward was very helpful and guided us to the waiting area at the entrance section of the building. Shortly after we were welcomed by Kamlesh Bokhoree, the Data Centre Officer. He gave us brief introduction into the rules and regulations during our visit, like no photography allowed, not touching the buttons, and following his instructions through the whole visit. Of course! Inside the data centre Next, he explained us the multi-factor authentication system using a combination of bio-metric data, like finger print reader, and "classic" pin panel. The Emtel data centre provides multiple services and next to co-location for your own hardware they also offer storage options for your backup and archive data in their massive, fire-resistant vault. Very impressive to get to know about the considerations that have been done in choosing the right location and how to set up the whole premises. It should also be noted that there is 24/7 CCTV surveillance inside and outside the buildings. Strengths of the Emtel TIER 3 Data Centre, Mauritius Finally, we were guided into the first server room. And wow, the whole setup is cleverly planned and outlined in the architecture. From the false floor and ceilings in order to provide optimum air flow, over to the separation of cold and hot aisles between the full-size server racks, and of course the monitored air conditions in order to analyse and watch changes in temperature, smoke detection and other parameters. And not surprisingly everything has been implemented in two independent circuits. There is a standardised classification for the construction and operation of data centres world-wide, and the Emtel's one has been designed to be a TIER 4 building but due to the lack of an alternative power supplier on the island it is officially registered as a TIER 3 compliant data centre. Maybe in the long run there might be a second supplier of energy next to CEB... time will tell. Luckily, the data centre is integrated into the National Fibre Optic Gigabit Ring and Emtel already connects internationally through diverse undersea cable routes like SAFE & LION/LION2 out of Mauritius and through several other providers for onwards connectivity. The data centre is part of the National Fibre Optic Gigabit Ring and has redundant internet connectivity onwards. Meanwhile, Arvin managed to join our little group of geeks and he supported Kamlesh in answering our technical questions regarding the capacities and general operation of the data centre. Visiting the NOC and its dedicated team of IT professionals was surely one of the visual highlights. Seeing their wall of screens to monitor any kind of activities on the data lines, the managed servers and the activity in and around the building was great. Even though I'm using a multi-head setup since years I cannot keep it up with that setup... ;-) But I got a couple of ideas on how to improve my work spaces here at the office. Clear advantages of hosting your e-commerce and mobile backends locally After the completely isolated NOC area we continued our Q&A session with Kamlesh and Arvin in the second server room which is dedictated to shared environments. On first thought it should be well-noted that there is lots of space for full-sized racks and therefore co-location of your own hardware. Actually, given the feedback that there will be upcoming changes in prices the facilities at the Emtel data centre are getting more and more competitive and interesting for local companies, especially small and medium enterprises. After seeing this world-class infrastructure available on the island, I'm already considering of moving one of my root servers abroad to be co-located here on the island. This would provide an improved user experience in terms of site performance and latency. This would be a good improvement, especially for upcoming e-commerce solutions for two of my local clients. Later on, we actually started the conversation of additional services that could be a catalyst for the local market in order to attract more small and medium companies to take the data centre into their evaluations regarding online activities. Until today Emtel does not provide virtualised server environments but there might be ongoing plans in the future to cover this field as well. Emtel is a mobile operator and internet connectivity provider in the first place, entering a market of managed and virtualised server infrastructures including capacities in terms of cloud storage and computing are rather new and there is a continuous learning curve at Emtel, too. You cannot just jump into a new market and see how it works out... And I appreciate Emtel's approach towards a solid fundament and then building new services on top of that. Emtel as a future one-stop-shop service provider for all your internet and telecommunications needs. Emtel's promotional video about their TIER 3 data centre in Arsenal, Mauritius More details are thoroughly described in Emtel's brochure of their data centre. Check out their PDF document here. Thanks for this opportunity Visiting and walking through the Emtel data centre for more than 2 hours was a great experience. As representative of the Mauritius Software Craftsmanship Community (MSCC) I would like to thank anyone at Emtel involved in the process of making it happen, and especially to Arvin Lockee and Kamlesh Bokhoree for their time and patience in explaining the infrastructure and answering all the endless questions from our members. Thank You!

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Brighton Rocks: UA Europe 2011

    - by ultan o'broin
    User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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  • SQL SERVER – A Quick Look at Logging and Ideas around Logging

    - by pinaldave
    This blog post is written in response to the T-SQL Tuesday post on Logging. When someone talks about logging, personally I get lots of ideas about it. I have seen logging as a very generic term. Let me ask you this question first before I continue writing about logging. What is the first thing comes to your mind when you hear word “Logging”? Now ask the same question to the guy standing next to you. I am pretty confident that you will get  a different answer from different people. I decided to do this activity and asked 5 SQL Server person the same question. Question: What is the first thing comes to your mind when you hear the word “Logging”? Strange enough I got a different answer every single time. Let me just list what answer I got from my friends. Let us go over them one by one. Output Clause The very first person replied output clause. Pretty interesting answer to start with. I see what exactly he was thinking. SQL Server 2005 has introduced a new OUTPUT clause. OUTPUT clause has access to inserted and deleted tables (virtual tables) just like triggers. OUTPUT clause can be used to return values to client clause. OUTPUT clause can be used with INSERT, UPDATE, or DELETE to identify the actual rows affected by these statements. Here are some references for Output Clause: OUTPUT Clause Example and Explanation with INSERT, UPDATE, DELETE Reasons for Using Output Clause – Quiz Tips from the SQL Joes 2 Pros Development Series – Output Clause in Simple Examples Error Logs I was expecting someone to mention Error logs when it is about logging. The error log is the most looked place when there is any error either with the application or there is an error with the operating system. I have kept the policy to check my server’s error log every day. The reason is simple – enough time in my career I have figured out that when I am looking at error logs I find something which I was not expecting. There are cases, when I noticed errors in the error log and I fixed them before end user notices it. Other common practices I always tell my DBA friends to do is that when any error happens they should find relevant entries in the error logs and document the same. It is quite possible that they will see the same error in the error log  and able to fix the error based on the knowledge base which they have created. There can be many different kinds of error log files exists in SQL Server as well – 1) SQL Server Error Logs 2) Windows Event Log 3) SQL Server Agent Log 4) SQL Server Profile Log 5) SQL Server Setup Log etc. Here are some references for Error Logs: Recycle Error Log – Create New Log file without Server Restart SQL Error Messages Change Data Capture I got surprised with this answer. I think more than the answer I was surprised by the person who had answered me this one. I always thought he was expert in HTML, JavaScript but I guess, one should never assume about others. Indeed one of the cool logging feature is Change Data Capture. Change Data Capture records INSERTs, UPDATEs, and DELETEs applied to SQL Server tables, and makes a record available of what changed, where, and when, in simple relational ‘change tables’ rather than in an esoteric chopped salad of XML. These change tables contain columns that reflect the column structure of the source table you have chosen to track, along with the metadata needed to understand the changes that have been made. Here are some references for Change Data Capture: Introduction to Change Data Capture (CDC) in SQL Server 2008 Tuning the Performance of Change Data Capture in SQL Server 2008 Download Script of Change Data Capture (CDC) CDC and TRUNCATE – Cannot truncate table because it is published for replication or enabled for Change Data Capture Dynamic Management View (DMV) I like this answer. If asked I would have not come up with DMV right away but in the spirit of the original question, I think DMV does log the data. DMV logs or stores or records the various data and activity on the SQL Server. Dynamic management views return server state information that can be used to monitor the health of a server instance, diagnose problems, and tune performance. One can get plethero of information from DMVs – High Availability Status, Query Executions Details, SQL Server Resources Status etc. Here are some references for Dynamic Management View (DMV): SQL SERVER – Denali – DMV Enhancement – sys.dm_exec_query_stats – New Columns DMV – sys.dm_os_windows_info – Information about Operating System DMV – sys.dm_os_wait_stats Explanation – Wait Type – Day 3 of 28 DMV sys.dm_exec_describe_first_result_set_for_object – Describes the First Result Metadata for the Module Transaction Log Impact Detection Using DMV – dm_tran_database_transactions Log Files I almost flipped with this final answer from my friend. This should be probably the first answer. Yes, indeed log file logs the SQL Server activities. One can write infinite things about log file. SQL Server uses log file with the extension .ldf to manage transactions and maintain database integrity. Log file ensures that valid data is written out to database and system is in a consistent state. Log files are extremely useful in case of the database failures as with the help of full backup file database can be brought in the desired state (point in time recovery is also possible). SQL Server database has three recovery models – 1) Simple, 2) Full and 3) Bulk Logged. Each of the model uses the .ldf file for performing various activities. It is very important to take the backup of the log files (along with full backup) as one never knows when backup of the log file come into the action and save the day! How to Stop Growing Log File Too Big Reduce the Virtual Log Files (VLFs) from LDF file Log File Growing for Model Database – model Database Log File Grew Too Big master Database Log File Grew Too Big SHRINKFILE and TRUNCATE Log File in SQL Server 2008 Can I just say I loved this month’s T-SQL Tuesday Question. It really provoked very interesting conversation around me. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Optimization, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Building KPIs to monitor your business Its not really about the Technology

    When I have discussions with people about Business Intelligence, one of the questions the inevitably come up is about building KPIs and how to accomplish that. From a technical level the concept of a KPI is very simple, almost too simple in that it is like the tip of an iceberg floating above the water. The key to that iceberg is not really the tip, but the mass of the iceberg that is hidden beneath the surface upon which the tip sits. The analogy of the iceberg is not meant to indicate that the foundation of the KPI is overly difficult or complex. The disparity in size in meant to indicate that the larger thing that needs to be defined is not the technical tip, but the underlying business definition of what the KPI means. From a technical perspective the KPI consists of primarily the following items: Actual Value This is the actual value data point that is being measured. An example would be something like the amount of sales. Target Value This is the target goal for the KPI. This is a number that can be measured against Actual Value. An example would be $10,000 in monthly sales. Target Indicator Range This is the definition of ranges that define what type of indicator the user will see comparing the Actual Value to the Target Value. Most often this is defined by stoplight, but can be any indicator that is going to show a status in a quick fashion to the user. Typically this would be something like: Red Light = Actual Value more than 5% below target; Yellow Light = Within 5% of target either direction; Green Light = More than 5% higher than Target Value Status\Trend Indicator This is an optional attribute of a KPI that is typically used to show some kind of trend. The vast majority of these indicators are used to show some type of progress against a previous period. As an example, the status indicator might be used to show how the monthly sales compare to last month. With this type of indicator there needs to be not only a definition of what the ranges are for your status indictor, but then also what value the number needs to be compared against. So now we have an idea of what data points a KPI consists of from a technical perspective lets talk a bit about tools. As you can see technically there is not a whole lot to them and the choice of technology is not as important as the definition of the KPIs, which we will get to in a minute. There are many different types of tools in the Microsoft BI stack that you can use to expose your KPI to the business. These include Performance Point, SharePoint, Excel, and SQL Reporting Services. There are pluses and minuses to each technology and the right technology is based a lot on your goals and how you want to deliver the information to the users. Additionally, there are other non-Microsoft tools that can be used to expose KPI indicators to your business users. Regardless of the technology used as your front end, the heavy lifting of KPI is in the business definition of the values and benchmarks for that KPI. The discussion about KPIs is very dependent on the history of an organization and how much they are exposed to the attributes of a KPI. Often times when discussing KPIs with a business contact who has not been exposed to KPIs the discussion tends to also be a session educating the business user about what a KPI is and what goes into the definition of a KPI. The majority of times the business user has an idea of what their actual values are and they have been tracking those numbers for some time, generally in Excel and all manually. So they will know the amount of sales last month along with sales two years ago in the same month. Where the conversation tends to get stuck is when you start discussing what the target value should be. The actual value is answering the What and How much questions. When you are talking about the Target values you are asking the question Is this number good or bad. Typically, the user will know whether or not the value is good or bad, but most of the time they are not able to quantify what is good or bad. Their response is usually something like I just know. Because they have been watching the sales quantity for years now, they can tell you that a 5% decrease in sales this month might actually be a good thing, maybe because the salespeople are all waiting until next month when the new versions come out. It can sometimes be very hard to break the business people of this habit. One of the fears generally is that the status indicator is not subjective. Thus, in the scenario above, the business user is going to be fearful that their boss, just looking at a negative red indicator, is going to haul them out to the woodshed for a bad month. But, on the flip side, if all you are displaying is the amount of sales, only a person with knowledge of last month sales and the target amount for this month would have any idea if $10,000 in sales is good or not. Here is where a key point about KPIs needs to be communicated to both the business user and any user who might be viewing the results of that KPI. The KPI is just one tool that is used to report on business performance. The KPI is meant as a quick indicator of one business statistic. It is not meant to tell the entire story. It does not answer the question Why. Its primary purpose is to objectively and quickly expose an area of the business that might warrant more review. There is always going to be the need to do further analysis on any potential negative or neutral KPI. So, hopefully, once you have convinced your business user to come up with some target numbers and ranges for status indicators, you then need to take the next step and help them answer the Why question. The main question here to ask is, Okay, you see the indicator and you need to discover why the number is what is, where do you go?. The answer is usually a combination of sources. A sales manager might have some of the following items at their disposal (Marketing report showing a decrease in the promotional discounts for the month, Pricing Report showing the reduction of prices of older models, an Inventory Report showing the discontinuation of a particular product line, or a memo showing the ending of a large affiliate partnership. The answers to the question Why are never as simple as a single indicator value. Bring able to quickly get to this information is all about designing how a user accesses the KPIs and then also how easily they can get to the additional information they need. This is where a Dashboard mentality can come in handy. For example, the business user can have a dashboard that shows their KPIs, but also has links to some of the common reports that they run regarding Sales Data. The users boss may have the same KPIs on their dashboard, but instead of links to individual reports they are going to have a link to a status report that was created by the user that pulls together all the data about the KPI in a summary format the users boss can review. So some of the key things to think about when building or evaluating KPIs for your organization: Technology should not be the driving factor KPIs are of little value without some indicator for whether a value is good, bad or neutral. KPIs only give an answer to the Is this number good\bad? question Make sure the ability to drill into the Why of a KPI is close at hand and relevant to the user who is viewing the KPI. The KPI is a key business tool when defined properly to help monitor business performance across the enterprise in an objective and consistent manner. At times it might feel like the process of defining the business aspects of a KPI can sometimes be arduous, the payoff in the end can far outweigh the costs. Some of the benefits of going through this process are a better understanding of the key metrics for an organization and the measure of those metrics and a consistent snapshot of business performance that can be utilized across the organization. And I think that these are benefits to any organization regardless of the technology or the implementation.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • SQL SERVER – Weekly Series – Memory Lane – #048

    - by Pinal Dave
    Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Order of Result Set of SELECT Statement on Clustered Indexed Table When ORDER BY is Not Used Above theory is true in most of the cases. However SQL Server does not use that logic when returning the resultset. SQL Server always returns the resultset which it can return fastest.In most of the cases the resultset which can be returned fastest is the resultset which is returned using clustered index. Effect of TRANSACTION on Local Variable – After ROLLBACK and After COMMIT One of the Jr. Developer asked me this question (What will be the Effect of TRANSACTION on Local Variable – After ROLLBACK and After COMMIT?) while I was rushing to an important meeting. I was getting late so I asked him to talk with his Application Tech Lead. When I came back from meeting both of them were looking for me. They said they are confused. I quickly wrote down following example for them. 2008 SQL SERVER – Guidelines and Coding Standards Complete List Download Coding standards and guidelines are very important for any developer on the path of a successful career. A coding standard is a set of guidelines, rules and regulations on how to write code. Coding standards should be flexible enough or should take care of the situation where they should not prevent best practices for coding. They are basically the guidelines that one should follow for better understanding. Download Guidelines and Coding Standards complete List Download Get Answer in Float When Dividing of Two Integer Many times we have requirements of some calculations amongst different fields in Tables. One of the software developers here was trying to calculate some fields having integer values and divide it which gave incorrect results in integer where accurate results including decimals was expected. Puzzle – Computed Columns Datatype Explanation SQL Server automatically does a cast to the data type having the highest precedence. So the result of INT and INT will be INT, but INT and FLOAT will be FLOAT because FLOAT has a higher precedence. If you want a different data type, you need to do an EXPLICIT cast. Renaming SP is Not Good Idea – Renaming Stored Procedure Does Not Update sys.procedures I have written many articles about renaming a tables, columns and procedures SQL SERVER – How to Rename a Column Name or Table Name, here I found something interesting about renaming the stored procedures and felt like sharing it with you all. The interesting fact is that when we rename a stored procedure using SP_Rename command, the Stored Procedure is successfully renamed. But when we try to test the procedure using sp_helptext, the procedure will be having the old name instead of new names. 2009 Insert Values of Stored Procedure in Table – Use Table Valued Function It is clear from the result set that , where I have converted stored procedure logic into the table valued function, is much better in terms of logic as it saves a large number of operations. However, this option should be used carefully. The performance of the stored procedure is “usually” better than that of functions. Interesting Observation – Index on Index View Used in Similar Query Recently, I was working on an optimization project for one of the largest organizations. While working on one of the queries, we came across a very interesting observation. We found that there was a query on the base table and when the query was run, it used the index, which did not exist in the base table. On careful examination, we found that the query was using the index that was on another view. This was very interesting as I have personally never experienced a scenario like this. In simple words, “Query on the base table can use the index created on the indexed view of the same base table.” Interesting Observation – Execution Plan and Results of Aggregate Concatenation Queries Working with SQL Server has never seemed to be monotonous – no matter how long one has worked with it. Quite often, I come across some excellent comments that I feel like acknowledging them as blog posts. Recently, I wrote an article on SQL SERVER – Execution Plan and Results of Aggregate Concatenation Queries Depend Upon Expression Location, which is well received in the community. 2010 I encourage all of you to go through complete series and write your own on the subject. If you write an article and send it to me, I will publish it on this blog with due credit to you. If you write on your own blog, I will update this blog post pointing to your blog post. SQL SERVER – ORDER BY Does Not Work – Limitation of the View 1 SQL SERVER – Adding Column is Expensive by Joining Table Outside View – Limitation of the View 2 SQL SERVER – Index Created on View not Used Often – Limitation of the View 3 SQL SERVER – SELECT * and Adding Column Issue in View – Limitation of the View 4 SQL SERVER – COUNT(*) Not Allowed but COUNT_BIG(*) Allowed – Limitation of the View 5 SQL SERVER – UNION Not Allowed but OR Allowed in Index View – Limitation of the View 6 SQL SERVER – Cross Database Queries Not Allowed in Indexed View – Limitation of the View 7 SQL SERVER – Outer Join Not Allowed in Indexed Views – Limitation of the View 8 SQL SERVER – SELF JOIN Not Allowed in Indexed View – Limitation of the View 9 SQL SERVER – Keywords View Definition Must Not Contain for Indexed View – Limitation of the View 10 SQL SERVER – View Over the View Not Possible with Index View – Limitations of the View 11 2011 Startup Parameters Easy to Configure If you are a regular reader of this blog, you must be aware that I have written about SQL Server Denali recently. Here is the quickest way to reach into the screen where we can change the startup parameters. Go to SQL Server Configuration Manager >> SQL Server Services >> Right Click on the Server >> Properties >> Startup Parameters 2012 Validating Unique Columnname Across Whole Database I sometimes come across very strange requirements and often I do not receive a proper explanation of the same. Here is the one of those examples. For example “Our business requirement is when we add new column we want it unique across current database.” Read the solution to this strange request in this blog post. Excel Losing Decimal Values When Value Pasted from SSMS ResultSet It is very common when users are coping the resultset to Excel, the floating point or decimals are missed. The solution is very much simple and it requires a small adjustment in the Excel. By default Excel is very smart and when it detects the value which is getting pasted is numeric it changes the column format to accommodate that. Basic Calculation and PEMDAS Order of Operation Read this interesting blog post for fantastic conversation about the subject. Copy Column Headers from Resultset – SQL in Sixty Seconds #027 – Video http://www.youtube.com/watch?v=x_-3tLqTRv0 Delete From Multiple Table – Update Multiple Table in Single Statement There are two questions which I get every single day multiple times. In my gmail, I have created standard canned reply for them. Let us see the questions here. I want to delete from multiple table in a single statement how will I do it? I want to update multiple table in a single statement how will I do it? Read the answer in the blog post. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • How to Achieve OC4J RMI Load Balancing

    - by fip
    This is an old, Oracle SOA and OC4J 10G topic. In fact this is not even a SOA topic per se. Questions of RMI load balancing arise when you developed custom web applications accessing human tasks running off a remote SOA 10G cluster. Having returned from a customer who faced challenges with OC4J RMI load balancing, I felt there is still some confusions in the field how OC4J RMI load balancing work. Hence I decide to dust off an old tech note that I wrote a few years back and share it with the general public. Here is the tech note: Overview A typical use case in Oracle SOA is that you are building web based, custom human tasks UI that will interact with the task services housed in a remote BPEL 10G cluster. Or, in a more generic way, you are just building a web based application in Java that needs to interact with the EJBs in a remote OC4J cluster. In either case, you are talking to an OC4J cluster as RMI client. Then immediately you must ask yourself the following questions: 1. How do I make sure that the web application, as an RMI client, even distribute its load against all the nodes in the remote OC4J cluster? 2. How do I make sure that the web application, as an RMI client, is resilient to the node failures in the remote OC4J cluster, so that in the unlikely case when one of the remote OC4J nodes fail, my web application will continue to function? That is the topic of how to achieve load balancing with OC4J RMI client. Solutions You need to configure and code RMI load balancing in two places: 1. Provider URL can be specified with a comma separated list of URLs, so that the initial lookup will land to one of the available URLs. 2. Choose a proper value for the oracle.j2ee.rmi.loadBalance property, which, along side with the PROVIDER_URL property, is one of the JNDI properties passed to the JNDI lookup.(http://docs.oracle.com/cd/B31017_01/web.1013/b28958/rmi.htm#BABDGFBI) More details below: About the PROVIDER_URL The JNDI property java.name.provider.url's job is, when the client looks up for a new context at the very first time in the client session, to provide a list of RMI context The value of the JNDI property java.name.provider.url goes by the format of a single URL, or a comma separate list of URLs. A single URL. For example: opmn:ormi://host1:6003:oc4j_instance1/appName1 A comma separated list of multiple URLs. For examples:  opmn:ormi://host1:6003:oc4j_instanc1/appName, opmn:ormi://host2:6003:oc4j_instance1/appName, opmn:ormi://host3:6003:oc4j_instance1/appName When the client looks up for a new Context the very first time in the client session, it sends a query against the OPMN referenced by the provider URL. The OPMN host and port specifies the destination of such query, and the OC4J instance name and appName are actually the “where clause” of the query. When the PROVIDER URL reference a single OPMN server Let's consider the case when the provider url only reference a single OPMN server of the destination cluster. In this case, that single OPMN server receives the query and returns a list of the qualified Contexts from all OC4Js within the cluster, even though there is a single OPMN server in the provider URL. A context represent a particular starting point at a particular server for subsequent object lookup. For example, if the URL is opmn:ormi://host1:6003:oc4j_instance1/appName, then, OPMN will return the following contexts: appName on oc4j_instance1 on host1 appName on oc4j_instance1 on host2, appName on oc4j_instance1 on host3,  (provided that host1, host2, host3 are all in the same cluster) Please note that One OPMN will be sufficient to find the list of all contexts from the entire cluster that satisfy the JNDI lookup query. You can do an experiment by shutting down appName on host1, and observe that OPMN on host1 will still be able to return you appname on host2 and appName on host3. When the PROVIDER URL reference a comma separated list of multiple OPMN servers When the JNDI propery java.naming.provider.url references a comma separated list of multiple URLs, the lookup will return the exact same things as with the single OPMN server: a list of qualified Contexts from the cluster. The purpose of having multiple OPMN servers is to provide high availability in the initial context creation, such that if OPMN at host1 is unavailable, client will try the lookup via OPMN on host2, and so on. After the initial lookup returns and cache a list of contexts, the JNDI URL(s) are no longer used in the same client session. That explains why removing the 3rd URL from the list of JNDI URLs will not stop the client from getting the EJB on the 3rd server. About the oracle.j2ee.rmi.loadBalance Property After the client acquires the list of contexts, it will cache it at the client side as “list of available RMI contexts”.  This list includes all the servers in the destination cluster. This list will stay in the cache until the client session (JVM) ends. The RMI load balancing against the destination cluster is happening at the client side, as the client is switching between the members of the list. Whether and how often the client will fresh the Context from the list of Context is based on the value of the  oracle.j2ee.rmi.loadBalance. The documentation at http://docs.oracle.com/cd/B31017_01/web.1013/b28958/rmi.htm#BABDGFBI list all the available values for the oracle.j2ee.rmi.loadBalance. Value Description client If specified, the client interacts with the OC4J process that was initially chosen at the first lookup for the entire conversation. context Used for a Web client (servlet or JSP) that will access EJBs in a clustered OC4J environment. If specified, a new Context object for a randomly-selected OC4J instance will be returned each time InitialContext() is invoked. lookup Used for a standalone client that will access EJBs in a clustered OC4J environment. If specified, a new Context object for a randomly-selected OC4J instance will be created each time the client calls Context.lookup(). Please note the regardless of the setting of oracle.j2ee.rmi.loadBalance property, the “refresh” only occurs at the client. The client can only choose from the "list of available context" that was returned and cached from the very first lookup. That is, the client will merely get a new Context object from the “list of available RMI contexts” from the cache at the client side. The client will NOT go to the OPMN server again to get the list. That also implies that if you are adding a node to the server cluster AFTER the client’s initial lookup, the client would not know it because neither the server nor the client will initiate a refresh of the “list of available servers” to reflect the new node. About High Availability (i.e. Resilience Against Node Failure of Remote OC4J Cluster) What we have discussed above is about load balancing. Let's also discuss high availability. This is how the High Availability works in RMI: when the client use the context but get an exception such as socket is closed, it knows that the server referenced by that Context is problematic and will try to get another unused Context from the “list of available contexts”. Again, this list is the list that was returned and cached at the very first lookup in the entire client session.

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  • SQL SERVER – Weekly Series – Memory Lane – #032

    - by Pinal Dave
    Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Complete Series of Database Coding Standards and Guidelines SQL SERVER Database Coding Standards and Guidelines – Introduction SQL SERVER – Database Coding Standards and Guidelines – Part 1 SQL SERVER – Database Coding Standards and Guidelines – Part 2 SQL SERVER Database Coding Standards and Guidelines Complete List Download Explanation and Example – SELF JOIN When all of the data you require is contained within a single table, but data needed to extract is related to each other in the table itself. Examples of this type of data relate to Employee information, where the table may have both an Employee’s ID number for each record and also a field that displays the ID number of an Employee’s supervisor or manager. To retrieve the data tables are required to relate/join to itself. Insert Multiple Records Using One Insert Statement – Use of UNION ALL This is very interesting question I have received from new developer. How can I insert multiple values in table using only one insert? Now this is interesting question. When there are multiple records are to be inserted in the table following is the common way using T-SQL. Function to Display Current Week Date and Day – Weekly Calendar Straight blog post with script to find current week date and day based on the parameters passed in the function.  2008 In my beginning years, I have almost same confusion as many of the developer had in their earlier years. Here are two of the interesting question which I have attempted to answer in my early year. Even if you are experienced developer may be you will still like to read following two questions: Order Of Column In Index Order of Conditions in WHERE Clauses Example of DISTINCT in Aggregate Functions Have you ever used DISTINCT with the Aggregation Function? Here is a simple example about how users can do it. Create a Comma Delimited List Using SELECT Clause From Table Column Straight to script example where I explained how to do something easy and quickly. Compound Assignment Operators SQL SERVER 2008 has introduced new concept of Compound Assignment Operators. Compound Assignment Operators are available in many other programming languages for quite some time. Compound Assignment Operators is operator where variables are operated upon and assigned on the same line. PIVOT and UNPIVOT Table Examples Here is a very interesting question – the answer to the question can be YES or NO both. “If we PIVOT any table and UNPIVOT that table do we get our original table?” Read the blog post to get the explanation of the question above. 2009 What is Interim Table – Simple Definition of Interim Table The interim table is a table that is generated by joining two tables and not the final result table. In other words, when two tables are joined they create an interim table as resultset but the resultset is not final yet. It may be possible that more tables are about to join on the interim table, and more operations are still to be applied on that table (e.g. Order By, Having etc). Besides, it may be possible that there is no interim table; sometimes final table is what is generated when the query is run. 2010 Stored Procedure and Transactions If Stored Procedure is transactional then, it should roll back complete transactions when it encounters any errors. Well, that does not happen in this case, which proves that Stored Procedure does not only provide just the transactional feature to a batch of T-SQL. Generate Database Script for SQL Azure When talking about SQL Azure the most common complaint I hear is that the script generated from stand-along SQL Server database is not compatible with SQL Azure. This was true for some time for sure but not any more. If you have SQL Server 2008 R2 installed you can follow the guideline below to generate a script which is compatible with SQL Azure. Convert IN to EXISTS – Performance Talk It is NOT necessary that every time when IN is replaced by EXISTS it gives better performance. However, in our case listed above it does for sure give better performance. You can read about this subject in the associated blog post. Subquery or Join – Various Options – SQL Server Engine Knows the Best Every single time whenever there is a performance tuning exercise, I hear the conversation from developer where some prefer subquery and some prefer join. In this two part blog post, I explain the same in the detail with examples. Part 1 | Part 2 Merge Operations – Insert, Update, Delete in Single Execution MERGE is a new feature that provides an efficient way to do multiple DML operations. In earlier versions of SQL Server, we had to write separate statements to INSERT, UPDATE, or DELETE data based on certain conditions; however, at present, by using the MERGE statement, we can include the logic of such data changes in one statement that even checks when the data is matched and then just update it, and similarly, when the data is unmatched, it is inserted. 2011 Puzzle – Statistics are not updated but are Created Once Here is the quick scenario about my setup. Create Table Insert 1000 Records Check the Statistics Now insert 10 times more 10,000 indexes Check the Statistics – it will be NOT updated – WHY? Question to You – When to use Function and When to use Stored Procedure Personally, I believe that they are both different things - they cannot be compared. I can say, it will be like comparing apples and oranges. Each has its own unique use. However, they can be used interchangeably at many times and in real life (i.e., production environment). I have personally seen both of these being used interchangeably many times. This is the precise reason for asking this question. 2012 In year 2012 I had two interesting series ran on the blog. If there is no fun in learning, the learning becomes a burden. For the same reason, I had decided to build a three part quiz around SEQUENCE. The quiz was to identify the next value of the sequence. I encourage all of you to take part in this fun quiz. Guess the Next Value – Puzzle 1 Guess the Next Value – Puzzle 2 Guess the Next Value – Puzzle 3 Guess the Next Value – Puzzle 4 Simple Example to Configure Resource Governor – Introduction to Resource Governor Resource Governor is a feature which can manage SQL Server Workload and System Resource Consumption. We can limit the amount of CPU and memory consumption by limiting /governing /throttling on the SQL Server. If there are different workloads running on SQL Server and each of the workload needs different resources or when workloads are competing for resources with each other and affecting the performance of the whole server resource governor is a very important task. Tricks to Replace SELECT * with Column Names – SQL in Sixty Seconds #017 – Video  Retrieves unnecessary columns and increases network traffic When a new columns are added views needs to be refreshed manually Leads to usage of sub-optimal execution plan Uses clustered index in most of the cases instead of using optimal index It is difficult to debug SQL SERVER – Load Generator – Free Tool From CodePlex The best part of this SQL Server Load Generator is that users can run multiple simultaneous queries again SQL Server using different login account and different application name. The interface of the tool is extremely easy to use and very intuitive as well. A Puzzle – Swap Value of Column Without Case Statement Let us assume there is a single column in the table called Gender. The challenge is to write a single update statement which will flip or swap the value in the column. For example if the value in the gender column is ‘male’ swap it with ‘female’ and if the value is ‘female’ swap it with ‘male’. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • In Case You Weren’t There: Blogwell NYC

    - by Mike Stiles
    0 0 1 1009 5755 Vitrue 47 13 6751 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";} Your roving reporter roved out to another one of Socialmedia.org’s fantastic Blogwell events, this time in NYC. As Central Park and incredible weather beckoned, some of the biggest brand names in the world gathered to talk about how they’re incorporating social into marketing and CRM, as well as extending social across their entire organizations internally. Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it. 

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  • SQL SERVER – Weekly Series – Memory Lane – #034

    - by Pinal Dave
    Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 UDF – User Defined Function to Strip HTML – Parse HTML – No Regular Expression The UDF used in the blog does fantastic task – it scans entire HTML text and removes all the HTML tags. It keeps only valid text data without HTML task. This is one of the quite commonly requested tasks many developers have to face everyday. De-fragmentation of Database at Operating System to Improve Performance Operating system skips MDF file while defragging the entire filesystem of the operating system. It is absolutely fine and there is no impact of the same on performance. Read the entire blog post for my conversation with our network engineers. Delay Function – WAITFOR clause – Delay Execution of Commands How do you delay execution of the commands in SQL Server – ofcourse by using WAITFOR keyword. In this blog post, I explain the same with the help of T-SQL script. Find Length of Text Field To measure the length of TEXT fields the function is DATALENGTH(textfield). Len will not work for text field. As of SQL Server 2005, developers should migrate all the text fields to VARCHAR(MAX) as that is the way forward. Retrieve Current Date Time in SQL Server CURRENT_TIMESTAMP, GETDATE(), {fn NOW()} There are three ways to retrieve the current datetime in SQL SERVER. CURRENT_TIMESTAMP, GETDATE(), {fn NOW()} Explanation and Comparison of NULLIF and ISNULL An interesting observation is NULLIF returns null if it comparison is successful, whereas ISNULL returns not null if its comparison is successful. In one way they are opposite to each other. Here is my question to you - How to create infinite loop using NULLIF and ISNULL? If this is even possible? 2008 Introduction to SERVERPROPERTY and example SERVERPROPERTY is a very interesting system function. It returns many of the system values. I use it very frequently to get different server values like Server Collation, Server Name etc. SQL Server Start Time We can use DMV to find out what is the start time of SQL Server in 2008 and later version. In this blog you can see how you can do the same. Find Current Identity of Table Many times we need to know what is the current identity of the column. I have found one of my developers using aggregated function MAX () to find the current identity. However, I prefer following DBCC command to figure out current identity. Create Check Constraint on Column Some time we just need to create a simple constraint over the table but I have noticed that developers do many different things to make table column follow rules than just creating constraint. I suggest constraint is a very useful concept and every SQL Developer should pay good attention to this subject. 2009 List Schema Name and Table Name for Database This is one of the blog post where I straight forward display script. One of the kind of blog posts, which I still love to read and write. Clustered Index on Separate Drive From Table Location A table devoid of primary key index is called heap, and here data is not arranged in a particular order, which gives rise to issues that adversely affect performance. Data must be stored in some kind of order. If we put clustered index on it then the order will be forced by that index and the data will be stored in that particular order. Understanding Table Hints with Examples Hints are options and strong suggestions specified for enforcement by the SQL Server query processor on DML statements. The hints override any execution plan the query optimizer might select for a query. 2010 Data Pages in Buffer Pool – Data Stored in Memory Cache One of my earlier year article, which I still read it many times and point developers to read it again. It is clear from the Resultset that when more than one index is used, datapages related to both or all of the indexes are stored in Memory Cache separately. TRANSACTION, DML and Schema Locks Can you create a situation where you can see Schema Lock? Well, this is a very simple question, however during the interview I notice over 50 candidates failed to come up with the scenario. In this blog post, I have demonstrated the situation where we can see the schema lock in database. 2011 Solution – Puzzle – Statistics are not updated but are Created Once In this example I have created following situation: Create Table Insert 1000 Records Check the Statistics Now insert 10 times more 10,000 indexes Check the Statistics – it will be NOT updated Auto Update Statistics and Auto Create Statistics for database is TRUE Now I have requested two things in the example 1) Why this is happening? 2) How to fix this issue? Selecting Domain from Email Address This is a straight to script blog post where I explain how to select only domain name from entire email address. Solution – Generating Zero Without using Any Numbers in T-SQL How to get zero digit without using any digit? This is indeed a very interesting question and the answer is even interesting. Try to come up with answer in next 10 minutes and if you can’t come up with the answer the blog post read this post for solution. 2012 Simple Explanation and Puzzle with SOUNDEX Function and DIFFERENCE Function In simple words - SOUNDEX converts an alphanumeric string to a four-character code to find similar-sounding words or names. DIFFERENCE function returns an integer value. The  integer returned is the number of characters in the SOUNDEX values that are the same. Read Only Files and SQL Server Management Studio (SSMS) I have come across a very interesting feature in SSMS related to “Read Only” files. I believe it is a little unknown feature as well so decided to write a blog about the same. Identifying Column Data Type of uniqueidentifier without Querying System Tables How do I know if any table has a uniqueidentifier column and what is its value without using any DMV or System Catalogues? Only information you know is the table name and you are allowed to return any kind of error if the table does not have uniqueidentifier column. Read the blog post to find the answer. Solution – User Not Able to See Any User Created Object in Tables – Security and Permissions Issue Interesting question – “When I try to connect to SQL Server, it lets me connect just fine as well let me open and explore the database. I noticed that I do not see any user created instances but when my colleague attempts to connect to the server, he is able to explore the database as well see all the user created tables and other objects. Can you help me fix it?” Importing CSV File Into Database – SQL in Sixty Seconds #018 – Video Here is interesting small 60 second video on how to import CSV file into Database. ColumnStore Index – Batch Mode vs Row Mode Here is the logic behind when Columnstore Index uses Batch Mode and when it uses Row Mode. A batch typically represents about 1000 rows of data. Batch mode processing also uses algorithms that are optimized for the multicore CPUs and increased memory throughput. Follow up – Usage of $rowguid and $IDENTITY This is an excellent follow up blog post of my earlier blog post where I explain where to use $rowguid and $identity.  If you do not know the difference between them, this is a blog with a script example. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SQL SERVER – SSIS Look Up Component – Cache Mode – Notes from the Field #028

    - by Pinal Dave
    [Notes from Pinal]: Lots of people think that SSIS is all about arranging various operations together in one logical flow. Well, the understanding is absolutely correct, but the implementation of the same is not as easy as it seems. Similarly most of the people think lookup component is just component which does look up for additional information and does not pay much attention to it. Due to the same reason they do not pay attention to the same and eventually get very bad performance. Linchpin People are database coaches and wellness experts for a data driven world. In this 28th episode of the Notes from the Fields series database expert Tim Mitchell (partner at Linchpin People) shares very interesting conversation related to how to write a good lookup component with Cache Mode. In SQL Server Integration Services, the lookup component is one of the most frequently used tools for data validation and completion.  The lookup component is provided as a means to virtually join one set of data to another to validate and/or retrieve missing values.  Properly configured, it is reliable and reasonably fast. Among the many settings available on the lookup component, one of the most critical is the cache mode.  This selection will determine whether and how the distinct lookup values are cached during package execution.  It is critical to know how cache modes affect the result of the lookup and the performance of the package, as choosing the wrong setting can lead to poorly performing packages, and in some cases, incorrect results. Full Cache The full cache mode setting is the default cache mode selection in the SSIS lookup transformation.  Like the name implies, full cache mode will cause the lookup transformation to retrieve and store in SSIS cache the entire set of data from the specified lookup location.  As a result, the data flow in which the lookup transformation resides will not start processing any data buffers until all of the rows from the lookup query have been cached in SSIS. The most commonly used cache mode is the full cache setting, and for good reason.  The full cache setting has the most practical applications, and should be considered the go-to cache setting when dealing with an untested set of data. With a moderately sized set of reference data, a lookup transformation using full cache mode usually performs well.  Full cache mode does not require multiple round trips to the database, since the entire reference result set is cached prior to data flow execution. There are a few potential gotchas to be aware of when using full cache mode.  First, you can see some performance issues – memory pressure in particular – when using full cache mode against large sets of reference data.  If the table you use for the lookup is very large (either deep or wide, or perhaps both), there’s going to be a performance cost associated with retrieving and caching all of that data.  Also, keep in mind that when doing a lookup on character data, full cache mode will always do a case-sensitive (and in some cases, space-sensitive) string comparison even if your database is set to a case-insensitive collation.  This is because the in-memory lookup uses a .NET string comparison (which is case- and space-sensitive) as opposed to a database string comparison (which may be case sensitive, depending on collation).  There’s a relatively easy workaround in which you can use the UPPER() or LOWER() function in the pipeline data and the reference data to ensure that case differences do not impact the success of your lookup operation.  Again, neither of these present a reason to avoid full cache mode, but should be used to determine whether full cache mode should be used in a given situation. Full cache mode is ideally useful when one or all of the following conditions exist: The size of the reference data set is small to moderately sized The size of the pipeline data set (the data you are comparing to the lookup table) is large, is unknown at design time, or is unpredictable Each distinct key value(s) in the pipeline data set is expected to be found multiple times in that set of data Partial Cache When using the partial cache setting, lookup values will still be cached, but only as each distinct value is encountered in the data flow.  Initially, each distinct value will be retrieved individually from the specified source, and then cached.  To be clear, this is a row-by-row lookup for each distinct key value(s). This is a less frequently used cache setting because it addresses a narrower set of scenarios.  Because each distinct key value(s) combination requires a relational round trip to the lookup source, performance can be an issue, especially with a large pipeline data set to be compared to the lookup data set.  If you have, for example, a million records from your pipeline data source, you have the potential for doing a million lookup queries against your lookup data source (depending on the number of distinct values in the key column(s)).  Therefore, one has to be keenly aware of the expected row count and value distribution of the pipeline data to safely use partial cache mode. Using partial cache mode is ideally suited for the conditions below: The size of the data in the pipeline (more specifically, the number of distinct key column) is relatively small The size of the lookup data is too large to effectively store in cache The lookup source is well indexed to allow for fast retrieval of row-by-row values No Cache As you might guess, selecting no cache mode will not add any values to the lookup cache in SSIS.  As a result, every single row in the pipeline data set will require a query against the lookup source.  Since no data is cached, it is possible to save a small amount of overhead in SSIS memory in cases where key values are not reused.  In the real world, I don’t see a lot of use of the no cache setting, but I can imagine some edge cases where it might be useful. As such, it’s critical to know your data before choosing this option.  Obviously, performance will be an issue with anything other than small sets of data, as the no cache setting requires row-by-row processing of all of the data in the pipeline. I would recommend considering the no cache mode only when all of the below conditions are true: The reference data set is too large to reasonably be loaded into SSIS memory The pipeline data set is small and is not expected to grow There are expected to be very few or no duplicates of the key values(s) in the pipeline data set (i.e., there would be no benefit from caching these values) Conclusion The cache mode, an often-overlooked setting on the SSIS lookup component, represents an important design decision in your SSIS data flow.  Choosing the right lookup cache mode directly impacts the fidelity of your results and the performance of package execution.  Know how this selection impacts your ETL loads, and you’ll end up with more reliable, faster packages. If you want me to take a look at your server and its settings, or if your server is facing any issue we can Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SSIS

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  • WebSocket Applications using Java: JSR 356 Early Draft Now Available (TOTD #183)

    - by arungupta
    WebSocket provide a full-duplex and bi-directional communication protocol over a single TCP connection. JSR 356 is defining a standard API for creating WebSocket applications in the Java EE 7 Platform. This Tip Of The Day (TOTD) will provide an introduction to WebSocket and how the JSR is evolving to support the programming model. First, a little primer on WebSocket! WebSocket is a combination of IETF RFC 6455 Protocol and W3C JavaScript API (still a Candidate Recommendation). The protocol defines an opening handshake and data transfer. The API enables Web pages to use the WebSocket protocol for two-way communication with the remote host. Unlike HTTP, there is no need to create a new TCP connection and send a chock-full of headers for every message exchange between client and server. The WebSocket protocol defines basic message framing, layered over TCP. Once the initial handshake happens using HTTP Upgrade, the client and server can send messages to each other, independent from the other. There are no pre-defined message exchange patterns of request/response or one-way between client and and server. These need to be explicitly defined over the basic protocol. The communication between client and server is pretty symmetric but there are two differences: A client initiates a connection to a server that is listening for a WebSocket request. A client connects to one server using a URI. A server may listen to requests from multiple clients on the same URI. Other than these two difference, the client and server behave symmetrically after the opening handshake. In that sense, they are considered as "peers". After a successful handshake, clients and servers transfer data back and forth in conceptual units referred as "messages". On the wire, a message is composed of one or more frames. Application frames carry payload intended for the application and can be text or binary data. Control frames carry data intended for protocol-level signaling. Now lets talk about the JSR! The Java API for WebSocket is worked upon as JSR 356 in the Java Community Process. This will define a standard API for building WebSocket applications. This JSR will provide support for: Creating WebSocket Java components to handle bi-directional WebSocket conversations Initiating and intercepting WebSocket events Creation and consumption of WebSocket text and binary messages The ability to define WebSocket protocols and content models for an application Configuration and management of WebSocket sessions, like timeouts, retries, cookies, connection pooling Specification of how WebSocket application will work within the Java EE security model Tyrus is the Reference Implementation for JSR 356 and is already integrated in GlassFish 4.0 Promoted Builds. And finally some code! The API allows to create WebSocket endpoints using annotations and interface. This TOTD will show a simple sample using annotations. A subsequent blog will show more advanced samples. A POJO can be converted to a WebSocket endpoint by specifying @WebSocketEndpoint and @WebSocketMessage. @WebSocketEndpoint(path="/hello")public class HelloBean {     @WebSocketMessage    public String sayHello(String name) {         return "Hello " + name + "!";     }} @WebSocketEndpoint marks this class as a WebSocket endpoint listening at URI defined by the path attribute. The @WebSocketMessage identifies the method that will receive the incoming WebSocket message. This first method parameter is injected with payload of the incoming message. In this case it is assumed that the payload is text-based. It can also be of the type byte[] in case the payload is binary. A custom object may be specified if decoders attribute is specified in the @WebSocketEndpoint. This attribute will provide a list of classes that define how a custom object can be decoded. This method can also take an optional Session parameter. This is injected by the runtime and capture a conversation between two endpoints. The return type of the method can be String, byte[] or a custom object. The encoders attribute on @WebSocketEndpoint need to define how a custom object can be encoded. The client side is an index.jsp with embedded JavaScript. The JSP body looks like: <div style="text-align: center;"> <form action="">     <input onclick="say_hello()" value="Say Hello" type="button">         <input id="nameField" name="name" value="WebSocket" type="text"><br>    </form> </div> <div id="output"></div> The code is relatively straight forward. It has an HTML form with a button that invokes say_hello() method and a text field named nameField. A div placeholder is available for displaying the output. Now, lets take a look at some JavaScript code: <script language="javascript" type="text/javascript"> var wsUri = "ws://localhost:8080/HelloWebSocket/hello";     var websocket = new WebSocket(wsUri);     websocket.onopen = function(evt) { onOpen(evt) };     websocket.onmessage = function(evt) { onMessage(evt) };     websocket.onerror = function(evt) { onError(evt) };     function init() {         output = document.getElementById("output");     }     function say_hello() {      websocket.send(nameField.value);         writeToScreen("SENT: " + nameField.value);     } This application is deployed as "HelloWebSocket.war" (download here) on GlassFish 4.0 promoted build 57. So the WebSocket endpoint is listening at "ws://localhost:8080/HelloWebSocket/hello". A new WebSocket connection is initiated by specifying the URI to connect to. The JavaScript API defines callback methods that are invoked when the connection is opened (onOpen), closed (onClose), error received (onError), or a message from the endpoint is received (onMessage). The client API has several send methods that transmit data over the connection. This particular script sends text data in the say_hello method using nameField's value from the HTML shown earlier. Each click on the button sends the textbox content to the endpoint over a WebSocket connection and receives a response based upon implementation in the sayHello method shown above. How to test this out ? Download the entire source project here or just the WAR file. Download GlassFish4.0 build 57 or later and unzip. Start GlassFish as "asadmin start-domain". Deploy the WAR file as "asadmin deploy HelloWebSocket.war". Access the application at http://localhost:8080/HelloWebSocket/index.jsp. After clicking on "Say Hello" button, the output would look like: Here are some references for you: WebSocket - Protocol and JavaScript API JSR 356: Java API for WebSocket - Specification (Early Draft) and Implementation (already integrated in GlassFish 4 promoted builds) Subsequent blogs will discuss the following topics (not necessary in that order) ... Binary data as payload Custom payloads using encoder/decoder Error handling Interface-driven WebSocket endpoint Java client API Client and Server configuration Security Subprotocols Extensions Other topics from the API Capturing WebSocket on-the-wire messages

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  • Personal Technology – Laptop Screen Blank – No Post – No BIOS – No Boot

    - by Pinal Dave
    If your laptop Screen is Blank and there is no POST, BIOS or boot, you can follow the steps mentioned here and there are chances that it will work if there is no hardware failure inside. Step 1: Remove the power cord from the laptop Step 2: Remove the battery from the laptop Step 3: Hold power button (keep it pressed) for almost 60 seconds Step 4: Plug power back in laptop Step 5: Start computer and it should just start normally. Step 6: Now shut down Step 7: Insert the battery back in the laptop Step 8: Start laptop again and it should work Note 1: If your laptop does not work after inserting back the memory. Remove the memory and repeat above process. Do not insert the battery back as it is malfunctioning. Note 2: If your screen is faulty or have issues with your hardware (motherboard, screen or anything else) this method will not fix your computer. Those, who care about how I come up with this not SQL related blog post, here is the very funny true story. If you are a married man, you will know what I am going to describe next. May be you have faced the same situation or at least you feel and understand my situation. My wife’s computer suddenly stops working when she was searching for my daughter’s mathematics worksheets online. While the fatal accident happened with my wife’s computer (which was my loyal computer for over 4 years before she got it), I was working in my home office, fixing a high priority issue (live order’s database was corrupted) with one of the largest eCommerce websites.  While I was working on production server where I was fixing database corruption, my wife ran to my home office. Here is how the conversation went: Wife: This computer does not work. I: Restart it. Wife: It does not start. I: What did you do with it? Wife: Nothing, it just stopped working. I: Okey, I will look into it later, working on the very urgent issue. Wife: I was printing my daughter’s worksheet. I: Hm.. Okey. Wife: It was the mathematics worksheet, which you promised you will teach but you never get around to do it, so I am doing it myself. I: Thanks. I appreciate it. I am very busy with this issue as million dollar transaction are not happening as the database got corrupted and … Wife: So what … umm… You mean to say that you care about this customer more than your daughter. You know she got A+ in every other class but in mathematics she got only A. She missed that extra credit question. I: She is only 4, it is okay. Wife: She is 4.5 years old not 4. So you are not going to fix this computer which does not start at all. I think our daughter next time will even get lower grades as her dad is busy fixing something. I: Alright, I give up bring me that computer. Our daughter who was listening everything so far she finally decided to speak up. Daughter: Dad, it is a laptop not computer. I: Yes, sweety get that laptop here and your dad is going to fix the this small issue of million dollar issue later on. I decided to pay attention to my wife’s computer. She was right. No matter what I do, it will not boot up, it will not start, no BIOS, no POST screen. The computer starts for a second but nothing comes up on the screen. The light indicating hard drive comes up for a second and goes off. Nothing happens. I removed every single USB drive from the laptop but it still would not start. It was indeed no fun for me. Finally I remember my days when I was not married and used to study in University of Southern California, Los Angeles. I remembered that I used to have very old second (or maybe third or fourth) hand computer with me. In polite words, I had pre-owned computer and it used to face very similar issues again and again. I had small routine I used to follow to fix my old computer and I had decided to follow the same steps again with this computer. Step 1: Remove the power cord from the laptop Step 2: Remove the battery from the laptop Step 3: Hold power button (keep it pressed) for almost 60 seconds Step 4: Plug power back in laptop Step 5: Start computer and it should just start normally. Step 6: Now shut down Step 7: Insert the battery back in the laptop Step 8: Start laptop again and it should work Note 1: If your laptop does not work after inserting back the memory. Remove the memory and repeat above process. Do not insert the battery back as it is malfunctioning. Note 2: If your screen is faulty or have issues with your hardware (motherboard, screen or anything else) this method will not fix your computer. Once I followed above process, her computer worked. I was very delighted, that now I can go back to solving the problem where millions of transactions were waiting as I was fixing corrupted database and it the current state of the database was in emergency mode. Once I fixed the computer, I looked at my wife and asked. I: Well, now this laptop is back online, can I get guaranteed that she will get A+ in mathematics in this week’s quiz? Wife: Sure, I promise. I: Fantastic. After saying that I started to look at my database corruption and my wife interrupted me again. Wife: Btw, I forgot to tell you. Our daughter had got A in mathematics last week but she had another quiz today and she already have received A+ there. I kept my promise. I looked at her and she started to walk outside room, before I say anything my phone rang. DBA from eCommerce company had called me, as he was wondering why there is no activity from my side in last 10 minutes. DBA: Hey bud, are you still connected. I see um… no activity in last 10 minutes. I: Oh, well, I was just saving the world. I am back now. After two hours I had fixed the database corruption and everything was normal. I was outsmarted by my wife but honestly I still respect and love her the same as she is the one who spends countless hours with our daughter so she does not miss me and I can continue writing blogs and keep on doing technology evangelism. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Humor, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Developing a Cost Model for Cloud Applications

    - by BuckWoody
    Note - please pay attention to the date of this post. As much as I attempt to make the information below accurate, the nature of distributed computing means that components, units and pricing will change over time. The definitive costs for Microsoft Windows Azure and SQL Azure are located here, and are more accurate than anything you will see in this post: http://www.microsoft.com/windowsazure/offers/  When writing software that is run on a Platform-as-a-Service (PaaS) offering like Windows Azure / SQL Azure, one of the questions you must answer is how much the system will cost. I will not discuss the comparisons between on-premise costs (which are nigh impossible to calculate accurately) versus cloud costs, but instead focus on creating a general model for estimating costs for a given application. You should be aware that there are (at this writing) two billing mechanisms for Windows and SQL Azure: “Pay-as-you-go” or consumption, and “Subscription” or commitment. Conceptually, you can consider the former a pay-as-you-go cell phone plan, where you pay by the unit used (at a slightly higher rate) and the latter as a standard cell phone plan where you commit to a contract and thus pay lower rates. In this post I’ll stick with the pay-as-you-go mechanism for simplicity, which should be the maximum cost you would pay. From there you may be able to get a lower cost if you use the other mechanism. In any case, the model you create should hold. Developing a good cost model is essential. As a developer or architect, you’ll most certainly be asked how much something will cost, and you need to have a reliable way to estimate that. Businesses and Organizations have been used to paying for servers, software licenses, and other infrastructure as an up-front cost, and power, people to the systems and so on as an ongoing (and sometimes not factored) cost. When presented with a new paradigm like distributed computing, they may not understand the true cost/value proposition, and that’s where the architect and developer can guide the conversation to make a choice based on features of the application versus the true costs. The two big buckets of use-types for these applications are customer-based and steady-state. In the customer-based use type, each successful use of the program results in a sale or income for your organization. Perhaps you’ve written an application that provides the spot-price of foo, and your customer pays for the use of that application. In that case, once you’ve estimated your cost for a successful traversal of the application, you can build that into the price you charge the user. It’s a standard restaurant model, where the price of the meal is determined by the cost of making it, plus any profit you can make. In the second use-type, the application will be used by a more-or-less constant number of processes or users and no direct revenue is attached to the system. A typical example is a customer-tracking system used by the employees within your company. In this case, the cost model is often created “in reverse” - meaning that you pilot the application, monitor the use (and costs) and that cost is held steady. This is where the comparison with an on-premise system becomes necessary, even though it is more difficult to estimate those on-premise true costs. For instance, do you know exactly how much cost the air conditioning is because you have a team of system administrators? This may sound trivial, but that, along with the insurance for the building, the wiring, and every other part of the system is in fact a cost to the business. There are three primary methods that I’ve been successful with in estimating the cost. None are perfect, all are demand-driven. The general process is to lay out a matrix of: components units cost per unit and then multiply that times the usage of the system, based on which components you use in the program. That sounds a bit simplistic, but using those metrics in a calculation becomes more detailed. In all of the methods that follow, you need to know your application. The components for a PaaS include computing instances, storage, transactions, bandwidth and in the case of SQL Azure, database size. In most cases, architects start with the first model and progress through the other methods to gain accuracy. Simple Estimation The simplest way to calculate costs is to architect the application (even UML or on-paper, no coding involved) and then estimate which of the components you’ll use, and how much of each will be used. Microsoft provides two tools to do this - one is a simple slider-application located here: http://www.microsoft.com/windowsazure/pricing-calculator/  The other is a tool you download to create an “Return on Investment” (ROI) spreadsheet, which has the advantage of leading you through various questions to estimate what you plan to use, located here: https://roianalyst.alinean.com/msft/AutoLogin.do?d=176318219048082115  You can also just create a spreadsheet yourself with a structure like this: Program Element Azure Component Unit of Measure Cost Per Unit Estimated Use of Component Total Cost Per Component Cumulative Cost               Of course, the consideration with this model is that it is difficult to predict a system that is not running or hasn’t even been developed. Which brings us to the next model type. Measure and Project A more accurate model is to actually write the code for the application, using the Software Development Kit (SDK) which can run entirely disconnected from Azure. The code should be instrumented to estimate the use of the application components, logging to a local file on the development system. A series of unit and integration tests should be run, which will create load on the test system. You can use standard development concepts to track this usage, and even use Windows Performance Monitor counters. The best place to start with this method is to use the Windows Azure Diagnostics subsystem in your code, which you can read more about here: http://blogs.msdn.com/b/sumitm/archive/2009/11/18/introducing-windows-azure-diagnostics.aspx This set of API’s greatly simplifies tracking the application, and in fact you can use this information for more than just a cost model. After you have the tracking logs, you can plug the numbers into ay of the tools above, which should give a representative cost or in some cases a unit cost. The consideration with this model is that the SDK fabric is not a one-to-one comparison with performance on the actual Windows Azure fabric. Those differences are usually smaller, but they do need to be considered. Also, you may not be able to accurately predict the load on the system, which might lead to an architectural change, which changes the model. This leads us to the next, most accurate method for a cost model. Sample and Estimate Using standard statistical and other predictive math, once the application is deployed you will get a bill each month from Microsoft for your Azure usage. The bill is quite detailed, and you can export the data from it to do analysis, and using methods like regression and so on project out into the future what the costs will be. I normally advise that the architect also extrapolate a unit cost from those metrics as well. This is the information that should be reported back to the executives that pay the bills: the past cost, future projected costs, and unit cost “per click” or “per transaction”, as your case warrants. The challenge here is in the model itself - statistical methods are not foolproof, and the larger the sample (in this case I recommend the entire population, not a smaller sample) is key. References and Tools Articles: http://blogs.msdn.com/b/patrick_butler_monterde/archive/2010/02/10/windows-azure-billing-overview.aspx http://technet.microsoft.com/en-us/magazine/gg213848.aspx http://blog.codingoutloud.com/2011/06/05/azure-faq-how-much-will-it-cost-me-to-run-my-application-on-windows-azure/ http://blogs.msdn.com/b/johnalioto/archive/2010/08/25/10054193.aspx http://geekswithblogs.net/iupdateable/archive/2010/02/08/qampa-how-can-i-calculate-the-tco-and-roi-when.aspx   Other Tools: http://cloud-assessment.com/ http://communities.quest.com/community/cloud_tools

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  • Developing Mobile Applications: Web, Native, or Hybrid?

    - by Michelle Kimihira
    Authors: Joe Huang, Senior Principal Product Manager, Oracle Mobile Application Development Framework  and Carlos Chang, Senior Principal Product Director The proliferation of mobile devices and platforms represents a game-changing technology shift on a number of levels. Companies must decide not only the best strategic use of mobile platforms, but also how to most efficiently implement them. Inevitably, this conversation devolves to the developers, who face the task of developing and supporting mobile applications—not a simple task in light of the number of devices and platforms. Essentially, developers can choose from the following three different application approaches, each with its own set of pros and cons. Native Applications: This refers to apps built for and installed on a specific platform, such as iOS or Android, using a platform-specific software development kit (SDK).  For example, apps for Apple’s iPhone and iPad are designed to run specifically on iOS and are written in Xcode/Objective-C. Android has its own variation of Java, Windows uses C#, and so on.  Native apps written for one platform cannot be deployed on another. Native apps offer fast performance and access to native-device services but require additional resources to develop and maintain each platform, which can be expensive and time consuming. Mobile Web Applications: Unlike native apps, mobile web apps are not installed on the device; rather, they are accessed via a Web browser.  These are server-side applications that render HTML, typically adjusting the design depending on the type of device making the request.  There are no program coding constraints for writing server-side apps—they can be written in Java, C, PHP, etc., it doesn’t matter.  Instead, the server detects what type of mobile browser is pinging the server and adjusts accordingly. For example, it can deliver fully JavaScript and CSS-enabled content to smartphone browsers, while downgrading gracefully to basic HTML for feature phone browsers. Mobile apps work across platforms, but are limited to what you can do through a browser and require Internet connectivity. For certain types of applications, these constraints may not be an issue. Oracle supports mobile web applications via ADF Faces (for tablets) and ADF Mobile browser (Trinidad) for smartphone and feature phones. Hybrid Applications: As the name implies, hybrid apps combine technologies from native and mobile Web apps to gain the benefits each. For example, these apps are installed on a device, like their pure native app counterparts, while the user interface (UI) is based on HTML5.  This UI runs locally within the native container, which usually leverages the device’s browser engine.  The advantage of using HTML5 is a consistent, cross-platform UI that works well on most devices.  Combining this with the native container, which is installed on-device, provides mobile users with access to local device services, such as camera, GPS, and local device storage.  Native apps may offer greater flexibility in integrating with device native services.  However, since hybrid applications already provide device integrations that typical enterprise applications need, this is typically less of an issue.  The new Oracle ADF Mobile release is an HTML5 and Java hybrid framework that targets mobile app development to iOS and Android from one code base. So, Which is the Best Approach? The short answer is – the best choice depends on the type of application you are developing.  For instance, animation-intensive apps such as games would favor native apps, while hybrid applications may be better suited for enterprise mobile apps because they provide multi-platform support. Just for starters, the following issues must be considered when choosing a development path. Application Complexity: How complex is the application? A quick app that accesses a database or Web service for some data to display?  You can keep it simple, and a mobile Web app may suffice. However, for a mobile/field worker type of applications that supports mission critical functionality, hybrid or native applications are typically needed. Richness of User Interactivity: What type of user experience is required for the application?  Mobile browser-based app that’s optimized for mobile UI may suffice for quick lookup or productivity type of applications.  However, hybrid/native application would typically be required to deliver highly interactive user experiences needed for field-worker type of applications.  For example, interactive BI charts/graphs, maps, voice/email integration, etc.  In the most extreme case like gaming applications, native applications may be necessary to deliver the highly animated and graphically intensive user experience. Performance: What type of performance is required by the application functionality?  For instance, for real-time look up of data over the network, mobile app performance depends on network latency and server infrastructure capabilities.  If consistent performance is required, data would typically need to be cached, which is supported on hybrid or native applications only. Connectivity and Availability: What sort of connectivity will your application require? Does the app require Web access all the time in order to always retrieve the latest data from the server? Or do the requirements dictate offline support? While native and hybrid apps can be built to operate offline, Web mobile apps require Web connectivity. Multi-platform Requirements: The terms “consumerization of IT” and BYOD (bring your own device) effectively mean that the line between the consumer and the enterprise devices have become blurred. Employees are bringing their personal mobile devices to work and are often expecting that they work in the corporate network and access back-office applications.  Even if companies restrict access to the big dogs: (iPad, iPhone, Android phones and tablets, possibly Windows Phone and tablets), trying to support each platform natively will require increasing resources and domain expertise with each new language/platform. And let’s not forget the maintenance costs, involved in upgrading new versions of each platform.   Where multi-platform support is needed, Web mobile or hybrid apps probably have the advantage. Going native, and trying to support multiple operating systems may be cost prohibitive with existing resources and developer skills. Device-Services Access:  If your app needs to access local device services, such as the camera, contacts app, accelerometer, etc., then your choices are limited to native or hybrid applications.   Fragmentation: Apple controls Apple iOS and the only concern is what version iOS is running on any given device.   Not so Android, which is open source. There are many, many versions and variants of Android running on different devices, which can be a nightmare for app developers trying to support different devices running different flavors of Android.  (Is it an Amazon Kindle Fire? a Samsung Galaxy?  A Barnes & Noble Nook?) This is a nightmare scenario for native apps—on the other hand, a mobile Web or hybrid app, when properly designed, can shield you from these complexities because they are based on common frameworks.  Resources: How many developers can you dedicate to building and supporting mobile application development?  What are their existing skills sets?  If you’re considering native application development due to the complexity of the application under development, factor the costs of becoming proficient on a each platform’s OS and programming language. Add another platform, and that’s another language, another SDK. On the other side of the equation, Web mobile or hybrid applications are simpler to make, and readily support more platforms, but there may be performance trade-offs. Conclusion This only scratches the surface. However, I hope to have suggested some food for thought in choosing your mobile development strategy.  Do your due diligence, search the Web, read up on mobile, talk to peers, attend events. The development team at Oracle is working hard on mobile technologies to help customers extend enterprise applications to mobile faster and effectively.  To learn more on what Oracle has to offer, check out the Oracle ADF Mobile (hybrid) and ADF Faces/ADF Mobile browser (Web Mobile) solutions from Oracle.   Additional Information Blog: ADF Blog Product Information on OTN: ADF Mobile Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Visiting the Fire Station in Coromandel

    Hm, I just tried to remember how we actually came up with this cool idea... but it's already too blurred and it doesn't really matter after all. Anyway, if I remember correctly (IIRC), it happened during one of the Linux meetups at Mugg & Bean, Bagatelle where Ajay and I brought our children along and we had a brief conversation about how cool it would be to check out one of the fire stations here in Mauritius. We both thought that it would be a great experience and adventure for the little ones. An idea takes shape And there we go, down the usual routine these... having an idea, checking out the options and discussing who's doing what. Except this time, it was all up to Ajay, and he did a fantastic job. End of August, he told me that he got in touch with one of his friends which actually works as a fire fighter at the station in Coromandel and that there could be an option to come and visit them (soon). A couple of days later - Confirmed! Be there, and in time... What time? Anyway, doesn't really matter... Everything was settled and arranged. I asked the kids on Friday afternoon if they might be interested to see the fire engines and what a fire fighter is doing. Of course, they were all in! Getting up early on Sunday morning isn't really a regular exercise for all of us but everything went smooth and after a short breakfast it was time to leave. Where are we going? Are we there yet? Now, we are in Bambous. Why do you go this way? The kids were so much into it. Absolutely amazing to see their excitement. Are we there yet? Well, we went through the sugar cane fields towards Chebel and then down into the industrial zone at Coromandel. Honestly, I had a clue where the fire station is located but having Google Maps in reach that shouldn't be a problem in case that we might get lost. But my worries were washed away when our children guided us... "There! Over there are the fire engines! We have to turn left, dad." - No comment, the kids were right! As we were there a little bit too early, we parked the car and the kids started to explore the area and outskirts of the fire station. Some minutes later, as if we had placed an order a unit of two cars had to go out for an alarm and the kids could witness them leaving as closely as possible. Sirens on and wow!!! Ladder truck L32 - MAN truck with Rosenbauer built-up and equipment by Metz Taking the tour Ajay arrived shortly after that and guided us finally inside the station to meet with his pal. The three guys were absolutely well-prepared and showed us around in the hall, explaining that there two units out at the moment. But the ladder truck (with max. 32m expandable height) was still around we all got a great insight into the technique and equipment on the vehicle. It was amazing to see all three kids listening to Mambo as give some figures about the truck and how the fire fighters are actually it. The children and 'our' fire fighters of the day had great fun with the various fire engines Absolutely fantastic that the children were allowed to experience this - we had so much fun! Ajay's son brought two of his toy fire engines along, shared them with ours, and they all played very well together. As a parent it was really amazing to see them at such an ease. Enough theory Shortly afterwards the ladder truck was moved outside, got stabilised and ready to go for 'real-life' exercising. With the additional equipment of safety helmets, security belts and so on, we all got a first-hand impression about how it could be as a fire-fighter. Actually, I was totally amazed by the curiousity and excitement of my BWE. She was really into it and asked lots of interesting questions - in general but also technical. And while our fighters were busy with Ajay and family, I gave her some more details and explanations about the truck, the expandable ladder, the safety cage at the top and other equipment available. Safety first! No exceptions and always be prepared for the worst case... Also, the equipped has been checked prior to excuse - This is your life saver... Hooked up and ready to go... ...of course not too high. This is just a demonstration - and 32 meters above ground isn't for everyone. Well, after that it was me that had the asking looks on me, and I finally revealed to the local fire fighters that I was in the auxiliary fire brigade, more precisely in the hazard department, for more than 10 years. So not a professional fire fighter but at least a passionate and educated one as them. Inside the station Our fire fighters really took their time to explain their daily job to kids, provided them access to operation seat on the ladder truck and how the truck cabin is actually equipped with the different radios and so on. It was really a great time. Later on we had a brief tour through the building itself, and again all of our questions were answered. We had great fun and started to joke about bits and pieces. For me it was also very interesting to see the comparison between the fire station here in Mauritius and the ones I have been to back in Germany. Amazing to see them completely captivated in the play - the children had lots of fun! Also, that there are currently ten fire stations all over the island, plus two additional but private ones at the airport and at the harbour. The newest one is actually down in Black River on the west coast because the time from Quatre Bornes takes too long to have any chance of an effective alarm at all. IMHO, a very good decision as time is the most important factor in getting fire incidents under control. After all it was great experience for all of us, especially for the children to see and understand that their toy trucks are only copies of the real thing and that the job of a (professional) fire fighter is very important in our society. Don't forget that those guys run into the danger zone while you're trying to get away from it as much as possible. Another unit just came back from a grass fire - and shortly after they went out again. No time to rest, too much to do! Mauritian Fire Fighters now and (maybe) in the future... Thank you! It was an honour to be around! Thank you to Ajay for organising and arranging this Sunday morning event, and of course of Big Thank You to the three guys that took some time off to have us at the Fire Station in Coromandel and guide us through their daily job! And remember to call 115 in case of emergencies!

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  • Communities - The importance of exchange and discussion

    Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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  • Community Outreach - Where Should I Go

    - by Roger Brinkley
    A few days ago I was talking to person new to community development and they asked me what guidelines I used to determine the worthiness of a particular event. After our conversation was over I thought about it a little bit more and figured out there are three ways to determine if any event (be it conference, blog, podcast or other social medias) is worth doing: Transferability, Multiplication, and Impact. Transferability - Is what I have to say useful to the people that are going to hear it. For instance, consider a company that has product offering that can connect up using a number of languages like Scala, Grovey or Java. Sending a Scala expert to talk about Scala and the product is not transferable to a Java User Group, but a Java expert doing the same talk with a Java slant is. Similarly, talking about JavaFX to any Java User Group meeting in Brazil was pretty much a wasted effort until it was open sourced. Once it was open sourced it was well received. You can also look at transferability in relation to the subject matter that you're dealing with. How transferable is a presentation that I create. Can I, or a technical writer on the staff, turn it into some technical document. Could it be converted into some type of screen cast. If we have a regular podcast can we make a reference to the document, catch the high points or turn it into a interview. Is there a way of using this in the sales group. In other words is the document purely one dimensional or can it be re-purposed in other forms. Multiplication - On every trip I'm looking for 2 to 5 solid connections that I can make with developers. These are long term connections, because I know that once that relationship is established it will lead to another 2 - 5 from that connection and within a couple of years were talking about some 100 connections from just one developer. For instance, when I was working on JavaHelp in 2000 I hired a science teacher with a programming background. We've developed a very tight relationship over the year though we rarely see each other more than once a year. But at this JavaOne, one of his employees came up to me and said, "Richard (Rick Hard in Czech) told me to tell you that he couldn't make it to JavaOne this year but if I saw you to tell you hi". Another example is from my Mobile & Embedded days in Brasil. On our very first FISL trip about 5 years ago there were two university students that had created a project called "Marge". Marge was a Bluetooth framework that made connecting bluetooth devices easier. I invited them to a "Sun" dinner that evening. Originally they were planning on leaving that afternoon, but they changed their plans recognizing the opportunity. Their eyes were as big a saucers when they realized the level of engineers at the meeting. They went home started a JUG in Florianoplis that we've visited more than a couple of times. One of them went to work for Brazilian government lab like Berkley Labs, MIT Lab, John Hopkins Applied Physicas Labs or Lincoln Labs in the US. That presented us with an opportunity to show Embedded Java as a possibility for some of the work they were doing there. Impact - The final criteria is how life changing is what I'm going to say be to the individuals I'm reaching. A t-shirt is just a token, but when I reach down and tug at their developer hearts then I know I've succeeded. I'll never forget one time we flew all night to reach Joan Pasoa in Northern Brazil. We arrived at 2am went immediately to our hotel only to be woken up at 6 am to travel 2 hours by car to the presentation hall. When we arrived we were totally exhausted. Outside the facility there were 500 people lined up to hear 6 speakers for the day. That itself was uplifting.  I delivered one of my favorite talks on "I have passion". It was a talk on golf and embedded java development, "Find your passion". When we finished a couple of first year students came up to me and said how much my talk had inspired them. FISL is another great example. I had been about 4 years in a row. FISL is a very young group of developers so capturing their attention is important. Several of the students will come back 2 or 3 years later and ask me questions about research or jobs. And then there's Louis. Louis is one my favorite Brazilians. I can only describe him as a big Brazilian teddy bear. I see him every year at FISL. He works primarily in Java EE but he's attended every single one of my talks over the last 4 years. I can't tell you why, but he always greets me and gives me a hug. For some reason I've had a real impact. And of course when it comes to impact you don't just measure a presentation but every single interaction you have at an event. It's the hall way conversations, the booth conversations, but more importantly it's the conversations at dinner tables or in the cars when you're getting transported to an event. There's a good story that illustrates this. Last year in the spring I was traveling to Goiânia in Brazil. I've been there many times and leaders there no me well. One young man has picked me up at the airport on more than one occasion. We were going out to dinner one evening and he brought his girl friend along. One thing let to another and I eventually asked him, in front of her, "Why haven't you asked her to marry you?" There were all kinds of excuses and she just looked at him and smiled. When I came back in December for JavaOne he came and sought me. "I just want to tell you that I thought a lot about what you said, and I asked her to marry me. We're getting married next Spring." Sometimes just one presentation is all it takes to make an impact. Other times it takes years. Some impacts are directly related to the company and some are more personal in nature. It doesn't matter which it is because it's having the impact that matters.

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  • DBA Best Practices - A Blog Series: Episode 1 - Backups

    - by Argenis
      This blog post is part of the DBA Best Practices series, on which various topics of concern for daily database operations are discussed. Your feedback and comments are very much welcome, so please drop by the comments section and be sure to leave your thoughts on the subject. Morning Coffee When I was a DBA, the first thing I did when I sat down at my desk at work was checking that all backups had completed successfully. It really was more of a ritual, since I had a dual system in place to check for backup completion: 1) the scheduled agent jobs to back up the databases were set to alert the NOC in failure, and 2) I had a script run from a central server every so often to check for any backup failures. Why the redundancy, you might ask. Well, for one I was once bitten by the fact that database mail doesn't work 100% of the time. Potential causes for failure include issues on the SMTP box that relays your server email, firewall problems, DNS issues, etc. And so to be sure that my backups completed fine, I needed to rely on a mechanism other than having the servers do the taking - I needed to interrogate the servers and ask each one if an issue had occurred. This is why I had a script run every so often. Some of you might have monitoring tools in place like Microsoft System Center Operations Manager (SCOM) or similar 3rd party products that would track all these things for you. But at that moment, we had no resort but to write our own Powershell scripts to do it. Now it goes without saying that if you don't have backups in place, you might as well find another career. Your most sacred job as a DBA is to protect the data from a disaster, and only properly safeguarded backups can offer you peace of mind here. "But, we have a cluster...we don't need backups" Sadly I've heard this line more than I would have liked to. You need to understand that a cluster is comprised of shared storage, and that is precisely your single point of failure. A cluster will protect you from an issue at the Operating System level, and also under an outage of any SQL-related service or dependent devices. But it will most definitely NOT protect you against corruption, nor will it protect you against somebody deleting data from a table - accidentally or otherwise. Backup, fine. How often do I take a backup? The answer to this is something you will hear frequently when working with databases: it depends. What does it depend on? For one, you need to understand how much data your business is willing to lose. This is what's called Recovery Point Objective, or RPO. If you don't know how much data your business is willing to lose, you need to have an honest and realistic conversation about data loss expectations with your customers, internal or external. From my experience, their first answer to the question "how much data loss can you withstand?" will be "zero". In that case, you will need to explain how zero data loss is very difficult and very costly to achieve, even in today's computing environments. Do you want to go ahead and take full backups of all your databases every hour, or even every day? Probably not, because of the impact that taking a full backup can have on a system. That's what differential and transaction log backups are for. Have I answered the question of how often to take a backup? No, and I did that on purpose. You need to think about how much time you have to recover from any event that requires you to restore your databases. This is what's called Recovery Time Objective. Again, if you go ask your customer how long of an outage they can withstand, at first you will get a completely unrealistic number - and that will be your starting point for discussing a solution that is cost effective. The point that I'm trying to get across is that you need to have a plan. This plan needs to be practiced, and tested. Like a football playbook, you need to rehearse the moves you'll perform when the time comes. How often is up to you, and the objective is that you feel better about yourself and the steps you need to follow when emergency strikes. A backup is nothing more than an untested restore Backups are files. Files are prone to corruption. Put those two together and realize how you feel about those backups sitting on that network drive. When was the last time you restored any of those? Restoring your backups on another box - that, by the way, doesn't have to match the specs of your production server - will give you two things: 1) peace of mind, because now you know that your backups are good and 2) a place to offload your consistency checks with DBCC CHECKDB or any of the other DBCC commands like CHECKTABLE or CHECKCATALOG. This is a great strategy for VLDBs that cannot withstand the additional load created by the consistency checks. If you choose to offload your consistency checks to another server though, be sure to run DBCC CHECKDB WITH PHYSICALONLY on the production server, and if you're using SQL Server 2008 R2 SP1 CU4 and above, be sure to enable traceflags 2562 and/or 2549, which will speed up the PHYSICALONLY checks further - you can read more about this enhancement here. Back to the "How Often" question for a second. If you have the disk, and the network latency, and the system resources to do so, why not backup the transaction log often? As in, every 5 minutes, or even less than that? There's not much downside to doing it, as you will have to clear the log with a backup sooner than later, lest you risk running out space on your tlog, or even your drive. The one drawback to this approach is that you will have more files to deal with at restore time, and processing each file will add a bit of extra time to the entire process. But it might be worth that time knowing that you minimized the amount of data lost. Again, test your plan to make sure that it matches your particular needs. Where to back up to? Network share? Locally? SAN volume? This is another topic where everybody has a favorite choice. So, I'll stick to mentioning what I like to do and what I consider to be the best practice in this regard. I like to backup to a SAN volume, i.e., a drive that actually lives in the SAN, and can be easily attached to another server in a pinch, saving you valuable time - you wouldn't need to restore files on the network (slow) or pull out drives out a dead server (been there, done that, it’s also slow!). The key is to have a copy of those backup files made quickly, and, if at all possible, to a remote target on a different datacenter - or even the cloud. There are plenty of solutions out there that can help you put such a solution together. That right there is the first step towards a practical Disaster Recovery plan. But there's much more to DR, and that's material for a different blog post in this series.

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  • To SYNC or not to SYNC – Part 3

    - by AshishRay
    I can't believe it has been almost a year since my last blog post. I know, that's an absolute no-no in the blogosphere. And I know that "I have been busy" is not a good excuse. So - without trying to come up with an excuse - let me state this - my apologies for taking such a long time to write the next Part. Without further ado, here goes. This is Part 3 of a multi-part blog article where we are discussing various aspects of setting up Data Guard synchronous redo transport (SYNC). In Part 1 of this article, I debunked the myth that Data Guard SYNC is similar to a two-phase commit operation. In Part 2, I discussed the various ways that network latency may or may not impact a Data Guard SYNC configuration. In this article, I will talk in details regarding why Data Guard SYNC is a good thing. I will also talk about distance implications for setting up such a configuration. So, Why Good? Why is Data Guard SYNC a good thing? Because, at the end of the day, this gives you the assurance of zero data loss - it doesn’t matter what outage may befall your primary system. Befall! Boy, that sounds theatrical. But seriously - think about this - it minimizes your data risks. That’s a big deal. Whether you have an outage due to bad disks, faulty hardware components, hardware / software bugs, physical data corruptions, power failures, lightning that takes out significant part of your data center, fire that melts your assets, water leakage from the cooling system, human errors such as accidental deletion of online redo log files - it doesn’t matter - you can have that “Om - peace” look on your face and then you can failover to the standby system, without losing a single bit of data in your Oracle database. You will be a hero, as shown in this not so imaginary conversation: IT Manager: Well, what’s the status? You: John is doing the trace analysis on the storage array. IT Manager: So? How long is that gonna take? You: Well, he is stuck, waiting for a response from <insert your not-so-favorite storage vendor here>. IT Manager: So, no root cause yet? You: I told you, he is stuck. We have escalated with their Support, but you know how long these things take. IT Manager: Darn it - the site is down! You: Not really … IT Manager: What do you mean? You: John is stuck, but Sreeni has already done a failover to the Data Guard standby. IT Manager: Whoa, whoa - wait! Failover means we lost some data, why did you do this without letting the Business group know? You: We didn’t lose any data. Remember, we had set up Data Guard with SYNC? So now, any problems on the production – we just failover. No data loss, and we are up and running in minutes. The Business guys don’t need to know. IT Manager: Wow! Are we great or what!! You: I guess … Ok, so you get it - SYNC is good. But as my dear friend Larry Carpenter says, “TANSTAAFL”, or "There ain't no such thing as a free lunch". Yes, of course - investing in Data Guard SYNC means that you have to invest in a low-latency network, you have to monitor your applications and database especially in peak load conditions, and you cannot under-provision your standby systems. But all these are good and necessary things, if you are supporting mission-critical apps that are supposed to be running 24x7. The peace of mind that this investment will give you is priceless, especially if you are serious about HA. How Far Can We Go? Someone may say at this point - well, I can’t use Data Guard SYNC over my coast-to-coast deployment. Most likely - true. So how far can you go? Well, we have customers who have deployed Data Guard SYNC over 300+ miles! Does this mean that you can also deploy over similar distances? Duh - no! I am going to say something here that most IT managers don’t like to hear - “It depends!” It depends on your application design, application response time / throughput requirements, network topology, etc. However, because of the optimal way we do SYNC, customers have been able to stretch Data Guard SYNC deployments over longer distances compared to traditional, storage-centric ways of doing this. The MAA Database 10.2 best practices paper Data Guard Redo Transport & Network Configuration, and Oracle Database 11.2 High Availability Best Practices Manual talk about some of these SYNC-related metrics. For example, a test deployment of Data Guard SYNC over 330 miles with 10ms latency showed an impact less than 5% for a busy OLTP application. Even if you can’t deploy Data Guard SYNC over your WAN distance, or if you already have an ASYNC standby located 1000-s of miles away, here’s another nifty way to boost your HA. Have a local standby, configured SYNC. How local is “local”? Again - it depends. One customer runs a local SYNC standby across the campus. Another customer runs it across 15 miles in another data center. Both of these customers are running Data Guard SYNC as their HA standard. If a localized outage affects their primary system, no problem! They have all the data available on the standby, to which they can failover. Very fast. In seconds. Wait - did I say “seconds”? Yes, Virginia, there is a Santa Claus. But you have to wait till the next blog article to find out more. I assure you tho’ that this time you won’t have to wait for another year for this.

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