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  • How 'terse' is too terse? -- Practical guidelines for expressing as much intent in as few characters

    - by Christopher Altman
    First, I love writing as little code as possible. I think, and please correct me, one of the golden rules of programming is to express your code in as few of character as possible while maintaining human readability. But I can get a little carried away. I can pack three or four lines into one statement, something like $startDate = $dateTime > time() ? mktime(0,0,0,date('m',time()-86400),date('d',time()*2),2011) : time(); (Note: this is a notional example) I can comprehend the above code when reading it. I prefer 'mushing' it all together because having less lines per page is a good thing to me. So my question: When writing code and thinking about how compact or terse you can express yourself, what are some guidelines you use? Do you write multiple lines because you think it helps other people? Do you write as little as possible, but use comments? Or do you always look for the way to write as little code as possible and enjoy the rewards of compact statements? (Just one slightly off topic comment: I love the Perl one-liners, but that is not what I am talking about here)

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  • User preferences using SQL and JavaScript

    - by Shyam
    Hi, I am using Server Side JavaScript - yes, I am actually using Server Side JavaScript. To complexify things even more, I use Oracle as a backend database (10g). With some crazy XSLT and mutant-like HTML generation, I can build really fancy web forms - yes, I am aware of Rails and other likewise frameworks and I choose the path of horror instead. I have no JQuery or other fancy framework at my disposal, just plain ol' JavaScript that should be supported by the underlying engine called Mozilla Rhino. Yes, it is insane and I love it. So, I have a bunch of tables at my disposal and some of them are filled with associative keys that link to values. As I am a people pleaser, I want to add some nifty user-preference driven solutions. My users have all an unique user_id and this user_id is available during the entire session. My initial idea is to have a user preference table, where I have "three" columns: user_id, feature and pref_string. Using a delimiter, such as : or - (haven't thought about a suitable one yet), I could like store a bunch of preferences as a list and store its elements inside an array using the .split-method (similar like the PHP-explode function). The feature column could be like the table name or some identifier for the "feature" i want to link preferences too. I hate hardcoding objects, especially as I want to be able to back these up and reuse this functionality application-wide. Of course I would love better ideas, just keep in mind I cannot just add a library that easily. These preferences could be like "joined" to the table, so I can query it and use its values. I hope it doesn't sounds too complex, because well.. its basically something really simple I need. Thanks!

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  • Who architected / designed C++'s IOStreams, and would it still be considered well-designed by today'

    - by stakx
    First off, it may seem that I'm asking for subjective opinions, but that's not what I'm after. I'd love to hear some well-grounded arguments on this topic. In the hope of getting some insight into how a modern streams / serialization framework ought to be designed, I recently got myself a copy of the book Standard C++ IOStreams and Locales by Angelika Langer and Klaus Kreft. I figured that if IOStreams wasn't well-designed, it wouldn't have made it into the C++ standard library in the first place. After having read various parts of this book, I am starting to have doubts if IOStreams can compare to e.g. the STL from an overall architectural point-of-view. Read e.g. this interview with Alexander Stepanov (the STL's "inventor") to learn about some design decisions that went into the STL. What surprises me in particular: It seems to be unknown who was responsible for IOStreams' overall design (I'd love to read some background information about this — does anyone know good resources?); Once you delve beneath the immediate surface of IOStreams, e.g. if you want to extend IOStreams with your own classes, you get to an interface with fairly cryptic and confusing member function names, e.g. getloc/imbue, uflow/underflow, snextc/sbumpc/sgetc/sgetn, pbase/pptr/epptr (and there's probably even worse examples). This makes it so much harder to understand the overall design and how the single parts co-operate. Even the book I mentioned above doesn't help that much (IMHO). Thus my question: If you had to judge by today's software engineering standards (if there actually is any general agreement on these), would C++'s IOStreams still be considered well-designed? (I wouldn't want to improve my software design skills from something that's generally considered outdated.)

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  • Call method immediately after object construction in LINQ query

    - by Steffen
    I've got some objects which implement this interface: public interface IRow { void Fill(DataRow dr); } Usually when I select something out of db, I go: public IEnumerable<IRow> SelectSomeRows { DataTable table = GetTableFromDatabase(); foreach (DataRow dr in table.Rows) { IRow row = new MySQLRow(); // Disregard the MySQLRow type, it's not important row.Fill(dr); yield return row; } } Now with .Net 4, I'd like to use AsParallel, and thus LINQ. I've done some testing on it, and it speeds up things alot (IRow.Fill uses Reflection, so it's hard on the CPU) Anyway my problem is, how do I go about creating a LINQ query, which calls Fills as part of the query, so it's properly parallelized? For testing performance I created a constructor which took the DataRow as argument, however I'd really love to avoid this if somehow possible. With the constructor in place, it's obviously simple enough: public IEnumerable<IRow> SelectSomeRowsParallel { DataTable table = GetTableFromDatabase(); return from DataRow dr in table.Rows.AsParallel() select new MySQLRow(dr); } However like I said, I'd really love to be able to just stuff my Fill method into the LINQ query, and thus not need the constructor overload.

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  • How to choose light version of database system

    - by adopilot
    I am starting one POS (Point of sale) project. Targeting system is going to be written in C# .NET 2 WinForms and as main database server We are going to use MS-SQL Server. As we have a lot of POS devices in chain for one store I will love to have backend local data base system on each POS device. Scenario are following: When main server goes down!! POS application should continue working "off-line" with local database, until connection to main server come up again. Now I am in dilemma which local database is going to be most adoptable for me. Here is some notes for helping me point me in right direction: To be Light "My POS devices art usually old and suffering with performances" To be Free "I have a lot of devices and I do not wont additional cost beside main SQL serer" One day Ill love to try all that port on Mono and Linux OS. Here is what I've researched so far: Simple XML "Light but I am afraid of performance, My main table of items is average of 10K records" SQL-Express "I am afraid that my POS devices is poor with hardware for SQLExpress, and also hard to install on each device and configure" Less known Advantage Database Server have free distribution of offline ADT system. DBF with extended Library,"Respect for good old DBFs but that era is behind Me with clipper and DBFs" MS Access Sqlite "Mostly like for now, but I am afraid how it is going to pair with MS SQL do they have same Data types". I know that in this SO is a lot of subjective data, but at least can someone recommended some others lite database system, or things that I shod most take attention before I choice database.

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  • CakePHP 1.26: Bug in 'Security' component?

    - by Steve
    Okay, for those of you who may have read this earlier, I've done a little research and completely revamped my question. I've been having a problem where my form requests get blackholed by the Security component, although everything works fine when the Security component is disabled. I've traced it down to a single line in a form: <?php echo $form->create('Audition');?> <fieldset> <legend><?php __('Edit Audition');?></legend> <?php echo $form->input('ensemble'); echo $form->input('position'); echo $form->input('aud_date'); // The following line works fine... echo $form->input('owner'); // ...but the following line blackholes when Security included // and the form is submitted: // echo $form->input('owner', array('disabled'=>'disabled'); ?> </fieldset> <?php echo $form->end('Submit');?> (I've commented out the offending line for clarity) I think I'm following the rules by using the form helper; as far as I can tell, this is a bug in the Security component, but I'm too much of a CakePHP n00b to know for sure. I'd love to get some feedback, and if it's a real bug, I'll submit it to the CakePHP team. I'd also love to know if I'm just being dumb and missing something obvious here.

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  • Git-Based Source Control in the Enterprise: Suggested Tools and Practices?

    - by Bob Murphy
    I use git for personal projects and think it's great. It's fast, flexible, powerful, and works great for remote development. But now it's mandated at work and, frankly, we're having problems. Out of the box, git doesn't seem to work well for centralized development in a large (20+ developer) organization with developers of varying abilities and levels of git sophistication - especially compared with other source-control systems like Perforce or Subversion, which are aimed at that kind of environment. (Yes, I know, Linus never intended it for that.) But - for political reasons - we're stuck with git, even if it sucks for what we're trying to do with it. Here are some of the things we're seeing: The GUI tools aren't mature Using the command line tools, it's far to easy to screw up a merge and obliterate someone else's changes It doesn't offer per-user repository permissions beyond global read-only or read-write privileges If you have a permission to ANY part of a repository, you can do that same thing to EVERY part of the repository, so you can't do something like make a small-group tracking branch on the central server that other people can't mess with. Workflows other than "anything goes" or "benevolent dictator" are hard to encourage, let alone enforce It's not clear whether it's better to use a single big repository (which lets everybody mess with everything) or lots of per-component repositories (which make for headaches trying to synchronize versions). With multiple repositories, it's also not clear how to replicate all the sources someone else has by pulling from the central repository, or to do something like get everything as of 4:30 yesterday afternoon. However, I've heard that people are using git successfully in large development organizations. If you're in that situation - or if you generally have tools, tips and tricks for making it easier and more productive to use git in a large organization where some folks are not command line fans - I'd love to hear what you have to suggest. BTW, I've asked a version of this question already on LinkedIn, and got no real answers but lots of "gosh, I'd love to know that too!"

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  • GitHub solution for personal repo

    - by Luke Maurer
    So I've got my private SVN repo on my home server, and it has maybe 30 different modules thrown together in it, ranging from abortive throw-away larks to a few endeavors that might actually go somewhere someday. But a recent filesystem failure (BTW, never ever EVER use XFS without a battery-backed hardware RAID) has me spooked and thinking of using a DVCS for all that. I've also just had quite the swig of the Git koolaid, and I've been working with GitHub of late, so that's where I'm looking right now. Of course, it would be silly to shell out major cash for a separate private Git repo for every little project, and I don't want to have to be selective about what I throw up there (I love all my children :-D ), so I'll have to be somewhat creative about this. I can happily use SSH to my home box to use Git the way I've been using SVN, and I'm thinking from there I could amalgamate everything into, say, a big project with 30 submodules, which I then push to GitHub. What'd be a sane way to set this up? Does using submodules sound feasible? How do I sync it all to my private GitHub repo? Cron job? Git hook? I'd love to hear it if anyone's done something similar. I'm not really married to Git or GitHub, so a sufficiently compelling feature of another solution might sway me. But if your answer does involve a different system (especially a different VCS), be advised it'll be a tougher sell :-)

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  • What is the best cross-platform language for desktop applications? (Java, Adobe Air, Flex, Silverlight??, Anything Else)

    - by Sootah
    My business partner needs a desktop application programmed, and it needs to be cross-platform as he wants Mac owners (OS X) to be able to run it as well. This, of course, is a bit of a problem for me as I program in PHP for my web projects and exclusively in C# (formerly used Visual Basic) for my desktop apps. I've been using (and love) NetBeans for my PHP stuff, and love Visual Studio just as much; they're both excellent IDEs. With this in mind, I'd like to find a language and IDE that's as similar to Visual Studio as possible (or at least something that makes development as easy as it does) for my cross-platform application development. In fact, if there is a language I can use with VS I'd be extremely happy. I realize that NetBeans has a Java Desktop App IDE, but have been having problems with it (my question in regards to that issue is here. I am also not sure that I really want to learn and use Java if there is a better, easier option out there. Obviously, the first language that came to mind that I can use cross-platform was Java, but I've also heard of people using Adobe Air, as well as Flex being used. I've never programmed in any of those languages, and as such have no frame of reference from which I can decide which would be best for me. I'm also not sure what other options there may be for me; perhaps there's another language I can use that'd be better than the three options I've already provided. (Can you make desktop apps with Silverlight? If so, did MS make an interpreter that will get them to work on OS X?) I like the syntax of C# quite a bit, and the Visual Studio IDE makes it extremely easy to make my apps with. As such, I'd like to find something that'll work as well for me with the cross-platform shatner as C# and its IDE does with my Windows apps. Thanks in advance for your help/opinions!

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  • Linq2Sql: query - subquery optimisation

    - by Budda
    I have the following query: IList<InfrStadium> stadiums = (from sector in DbContext.sectors where sector.Type=typeValue select new InfrStadium(sector.TeamId) ).ToList(); and InfrStadium class constructor: private InfrStadium(int teamId) { IList<Sector> teamSectors = (from sector in DbContext.sectors where sector.TeamId==teamId select sector) .ToList<>(); ... work with data } Current implementation perform 1+n queries, where n - number of records fetched the 1st time. I want to optimize that. And another one I would love to do using 'group' operator in way like this: IList<InfrStadium> stadiums = (from sector in DbContext.sectors group sector by sector.TeamId into team_sectors select new InfrStadium(team_sectors.Key, team_sectors) ).ToList(); with appropriate constructor: private InfrStadium(int iTeamId, IEnumerable<InfrStadiumSector> eSectors) { IList<Sector> teamSectors = eSectors.ToList(); ... work with data } But attempt to launch query causes the following error: Expression of type 'System.Int32' cannot be used for constructor parameter of type 'System.Collections.Generic.IEnumerable`1[InfrStadiumSector]' Question 1: Could you please explain, what is wrong here, I don't understand why 'team_sectors' is applied as 'System.Int32'? I've tried to change query a little (replace IEnumerable with IQueryeable): IList<InfrStadium> stadiums = (from sector in DbContext.sectors group sector by sector.TeamId into team_sectors select new InfrStadium(team_sectors.Key, team_sectors.AsQueryable()) ).ToList(); with appropriate constructor: private InfrStadium(int iTeamId, IQueryeable<InfrStadiumSector> eSectors) { IList<Sector> teamSectors = eSectors.ToList(); ... work with data } In this case I've received another but similar error: Expression of type 'System.Int32' cannot be used for parameter of type 'System.Collections.Generic.IEnumerable1[InfrStadiumSector]' of method 'System.Linq.IQueryable1[InfrStadiumSector] AsQueryableInfrStadiumSector' Question 2: Actually, the same question: can't understand at all what is going on here... P.S. I have another to optimize query idea (describe here: Linq2Sql: query optimisation) but I would love to find a solution with 1 request to DB).

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  • AJAX or a server side framework?

    - by Romansky
    I am working with a friend on building a web site, in general this web site will be a custom web app along with a very custom social network type of thing.. Currently I have a mock-up site that uses simple PHP with AJAX and JSON and JQUERY and I love how it works, I love the way it all fits together. But for a mock-up I did not implement any of the Social Network design patterns such as a login, rating, groups etc.. This brought me to a higher level of decision making requirement, I need to decide if I want to develop all this functionality by hand or use some kind of a framework. I spent this entire day researching, and it would seem that using Drupal and such frameworks will make the Social Network part easy (overlooking the customization requirement for now..) but will make client side Web App development less so. I found some other frameworks that are more developer friendly (customizable) such as Zend and Symfony etc.. but these seem to take allot of the power from the client and implement it in the server side, to me this seems a waste (and an unjustified performance bottleneck) .. Finally I found Aptana Jaxer framework that seems to think the same way I feel. That said it seems a bit under-developed, I didn't find modules for a social network and the community around it seems thin.. (searching Jaxer in StackOverflow returns few results) So other then making server side DB comm a bit simpler it does not help me greatly.. My requirements are a good facility to develop web apps on while containing all the user centric logic usually used for social networks in advance. What would you recommend? EDIT: OK, lats fine tune this question, after considering this abit further, is there a good down loadable source of a social network site in PHP that I can work around in building my web app? (I really like using JQUERY AJAX JSON etc..)

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  • Has anyone ever had OpenCV work with Python 2.7 on MacOS 10.6?

    - by ?????
    I've been trying on and off for the past 6 months to get OpenCV to work with Python on MacOS. Every time there's a new release, I try again and fail. I've tried both 64-bit and 32-bit, and both the xcode gcc and gcc installed via macports. I just spend the past two days on it, hopeful that the latest OpenCV release, that appears to include Python support directly would work. It doesn't. I've also tried and failed to use this: http://code.google.com/p/pyopencv/ I've been using OpenCV with C++ or Microsoft C++/CLI for the past few years, but I'd love to use it with Python on a Mac because that is my primary development environment. I'd love to hear from anyone who's actually been able to get the opencv python examples to run under Mac OS 10.6, either 32 or 64-bit. My last attempt was to follow the instructions on this page http://recursive-design.com/blog/2010/12/14/face-detection-with-osx-and-python/ with a clean, fresh install of 10.6 on a 64-bit capable Mac. My PYTHONPATH is set, and I can see the cv library in it. But an "import cv" from python fails. Previously, the closest I've ever gotten (again, staring on a clean, fresh 10.6 install) was this: Python 2.7.1 (r271:86882M, Nov 30 2010, 10:35:34) [GCC 4.2.1 (Apple Inc. build 5664)] on darwin Type "help", "copyright", "credits" or "license" for more information. >>> import cv Fatal Python error: Interpreter not initialized (version mismatch?) Abort trap thrilllap-2:~ swirsky$ I've seen a lot of folks answering similar questions here, but have never seen an definitive answer for it.

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  • short-cutting equality checking in F#?

    - by John Clements
    In F#, the equality operator (=) is generally extensional, rather than intensional. That's great! Unfortunately, it appears to me that F# does not use pointer equality to short-cut these extensional comparisons. For instance, this code: type Z = MT | NMT of Z ref // create a Z: let a = ref MT // make it point to itself: a := NMT a // check to see whether it's equal to itself: printf "a = a: %A\n" (a = a) ... gives me a big fat segmentation fault[*], despite the fact that 'a' and 'a' both evaluate to the same reference. That's not so great. Other functional languages (e.g. PLT Scheme) get this right, using pointer comparisons conservatively, to return 'true' when it can be determined using a pointer comparison. So: I'll accept the fact that F#'s equality operator doesn't use short-cutting; is there some way to perform an intensional (pointer-based) equality check? The (==) operator is not defined on my types, and I'd love it if someone could tell me that it's available somehow. Or tell me that I'm wrong in my analysis of the situation: I'd love that, too... [*] That would probably be a stack overflow on Windows; there are things about Mono that I'm not that fond of...

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  • How can I simplify this user interface?

    - by Bears will eat you
    I'm writing an internal-tools webapp; one of the central pages in this tool has a whole bunch of related commands the user can execute by clicking one of a number of buttons on the page, like this: Ideally, all of the buttons would fit on one line. Ordinarily I'd do this by changing each widget from a button with a (sometimes long) text label to a simple, compact icon - e.g. could be replaced by a familiar disk icon: Unfortunately, I don't think I can do this for every button on this particular page. Some of the command buttons just don't have good visual analogs - "VDS List". Or, if I needed to add another button in the future for some other kind of list, I'd need two icons that both communicate "list-ness" and which list. So, I'm still considering this option, but I don't love it. So it's come time for me to add yet another button to this section (don't you love internal tools?). There's not enough room on that single line to fit the new button. Aside from the icon solution I already mentioned, what would be a good* way to simplify/declutter/reduce or otherwise improve this UI? *As per Jakob Nielsen's article, I'd like to think that a dropdown menu is not the solution.

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  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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  • OneNote and GroupWise

    - by Tom Tresansky
    I love the integration between the Microsoft OneNote 2010 beta and Outlook, where you can press a button to send an email to a note page, and the email will be nicely formatted when it gets there, with attachments preserved, etc. Does anyone know of any similar integration for Novell GroupWise?

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  • Bugmenot (registration bypasser) alternative that doesn't suck?

    - by davr
    I used to love Bugmenot...but then they started blocking more and more sites. Now I'd say a good 75% of the time I try to find logins on bugmenot, the site is blocked. Is there a service like bugmenot that doesn't block sites? EDIT: For example, all of these sites require registration to download files, and all of them are blocked from BugMeNot. To be clear, this problem is because BugMeNot stops users from adding logins for them, not because of the individual sites themselves: dcemu.co.uk, ubuntuforums.org, club.cdfreaks.com

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  • How to migrate ScrapBook data to Evernote?

    - by Daren Thomas
    I have tons of info stored in a ScrapBook (the Firefox plugin) installation at home. But thats my problem: It's at home! I'd just love to be able to post all that stuff to Evernote. In fact, synching would be best, since ScrapBook has some really cool editing features for websites... Has anyone gone that route?

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  • sqlservr.exe always reading SBSMonitoring.mdf

    - by Bastien974
    Hi, I'm having an issue with my sqlservr.exe which is always reading the SBSMonitoring.mdf, around 50MB/sec. I saw that in Reliability and Performance mmc. I don't think my hard drive love it... and it slows down my server. We have a SBS 2008. I found nothing about it, help me please :) Thanks.

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  • Enable HTML5 tags on Eclipse

    - by TiuTalk
    I really love Eclipse (PDT)... But i'm developing sites using HTML5 and CSS3 and it mark the HTML5 tags like <nav>, <section> and <article> as invalid tags (inexistent). How can I add those new tags to it? And what about CSS3 rules? I read something about remove the "invalid tag" check... and that's not what I want. :(

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  • All the Gear and No Idea: Suggestions for re-designing my home/office/entertainment network

    - by 5arx
    Help/ Advice/ Suggestions please: I have a load of kit that I love but which currently operate in disconnected, sometimes counter-productive way. Because I never really had a masterplan I just added these things one after another and connected them up in ad hoc ways. Since I bought my Macbook I've found I spend much less time on the MacPro that was until then my main machine. Perversely, as my job involves writing .Net software, I spend a lot of Mac time actually inside a Windows 7 VM. I stream media from the HP box to the PS3 and thus to the TV, but its not without its limitations/annoyances. We listen to each other's iTunes libraries but the music files are all over the place and it would be good to know they were all safely in one location (and fully backed up). I need to come up with a strategy that will allow me to use all the kit for work, play (recording live music, making tunes, iMovie work), pushing/streaming media to the TV and sharing files with my other half (she uses a Windows laptop and her iPod touch). Ideally I'd like to be able to work on any of the machines and have a shared homedrive that was visible to all machines so all my current files were synced up wherever i was. It would be great if I could access everything securely and quickly over the web. I'd also like to be able to set up a background backup process. The kit list thus far: Apple MacPro 8GB/3x250GB RAID0 + 1TB Apple MacBook Pro 13" 8GB/250GB - I spend a lot of my work time on a Windows 7 VM on this. Crappy Acer laptop (for children's use - iPlayer, watching movies/tv files) HP Proliant Server 4GB/80GB+160GB+300GB Sun Ultra 10 2 x 80GB (old, but in top-notch condition) PS3 160GB iPod Classic 2 x 8GB iPod Touch Observations: Part of the problem is our dual use of Windows and OS X - we can't go for a pure NT style roaming profile. Because the server is also used for hosting test/beta applications and a SQL Server db, it can't be dedicated to file serving. The two Macs really could do with sharing a roaming profile or similar. I'd love to be able to do something useful with the Ultra 10. My other half has been trying to throw it away for over five years now and regularly ask what function it serves in my study :-( I've got no shortage of 500GB external USB hard drives iMovie files are very large and ideally would be processed on a RAID system. Apple's TimeMachine isn't so great. If anyone could suggest all or part of a setup that would fulfil some of my requirements I'd be very grateful. I am willing to consider purchasing one or two more bits of kit (an Apple TV and a Squeezebox have been moted by friends) if they will help make efficiencies rather than add to the chaos and confusion. Thanks for looking.

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  • What is the differences between a Remote File Share Witness Quorum and a Disk Witness Quorum?

    - by arex1337
    Say you set up a Windows Server Failover Cluster consisting of two nodes, on Windows Server 2008 R2 Enterprise. Now when you want to configure quorum you can use either a remote shared folder, or a shared disk (unless your nodes are separated geographically). I'd love to know more about when to use a disk witness and when to use a file share witness. What are the differences? Does it matter at all?

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  • SQL Server Management Studio Color Schemes?

    - by sunpech
    Is there a way to apply color schemes and themes to SQL Server Management Studio? I really enjoy the ones for Visual Studio 2005/2008/2010 and would love to have something like that. Color Schemes for Visual Studio: Create and share Visual Studio color schemes

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