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  • Forgotten laptop windows login - what are my options?s

    - by Galwegian
    I have a (elderly) colleague who has forgotten the password to his laptop - he generally signs in as Administrator, but can't remember the password, and has asked my help. He says the laptop contains some important data. What are my options? Thanks for any help. EDIT: I have just got hold of the machine and not all is as I was told... The password is not the problem... Before the login box appears I get an error message relating to savedump.exe: The instruction at "0x0..." referenced memory at "0x0...". The memory could not be written. Then when I login using the proper credentials, It logs me in for a tiny second and then logs me out again and 'saves my settings'. Any ideas on this one?

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  • where is the windows 7 boot log?

    - by matt lohkamp
    After hitting F8 before startup and selecting "enable boot logging," I let windows try to start up and blue screen / restart (which I'm currently trying to troubleshoot) - I run the 'repair' function, open a command prompt, and try to find the boot log file, which I expected to be at %SystemRoot%\ntbtlog.txt - but it's not. Where is it? PS - probably makes no difference, but this is windows 7 ultimate 64bit to be precise.

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  • Can't access USB drive anymore

    - by marie
    I have a 32 GB Lacie Cookey USB flash disk that doesn't show in the Computer window but it's visible as a device. cmd > diskpart DISKPART> list disk Disk ### Status Size -------- ------------- ------ Disk 0 Online 149 G Disk 1 No Media 0 DISKPART> select disk 1 Disk 1 is now the selected disk. DISKPART> clean Virtual Disk Service error: There is no media in the device. It also appears in the Disk Management tool, but the box is empty. Is there anything I can do or is it dead? ............................................................ output from ChipGenius: Description: [F:]USB Mass Storage Device(LaCie CooKey) Device Type: Mass Storage Device Protocal Version: USB 2.00 Current Speed: High Speed Max Current: 200mA USB Device ID: VID = 059F PID = 103B Serial Number: 070535924B170C18 Device Vendor: LaCie Device Name: CooKey Device Revision: 0100 Manufacturer: LaCie Product Model: CooKey Product Revision: PMAP Controller Vendor: Phison Controller Part-Number: PS2251-67(PS2267) - F/W 06.08.53 [2012-09-26] Flash ID code: 983AA892 - Toshiba [TLC] Tools on web: http://dl.mydigit.net/special/up/phison.html

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  • Decrypting Windows XP encrypted files from an old disk

    - by Uri Cohen
    I had an old Windows XP machine with an encrypted directory. When moving to a new Win7 machine I connected the old disk as a slave in the new machine, and hence cannot access the encrypted files. Chances don't seem good as documentation warns you: "Do not Delete or Rename a User's account from which will want to Recover the Encrypted Files. You will not be able to de-crypt the files using the steps outlined above." On the other hand, I have full access to the machine, so maybe there's a utility which can extract the keys and use the to decrypt the files... BTW, I didn't have a password in the old machine, if it's relevant. Ideas, anyone? Thanks!

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  • Why does a hard disk suddenly look to Windows as if it "needs to be formatted"?

    - by pufferfish
    This is more of a theory question, but what are the reason(s) for a disk to suddenly cause Windows to start saying it "needs to be formatted"? It happens to an IDE disk that I have in a cheap external enclosure, and I can usually get most of the data back by using software like recuva. It's now happened to an internal disk I have. I'm not looking for software to fix this (although links would be appreciated), but rather a low-level explanation as to what gets corrupted on the disk.

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  • Is it reasonable to use my Time Machine backup to migrate to a new primary hard drive?

    - by Michael Haren
    I'm planning to upgrade my MacBook's harddrive. I already use Time Machine to back up the system to an external drive. Is it reasonable to use Time Machine to restore my system to the new laptop drive, once I install it? I mean, a restore like this really ought to be fine, right? That's the point of it, after all! I know imaging the drive would be more appropriate but this plan seems a whole lot easier (albeit probably slower), with practically no risk since my original drive won't be involved. A second question would then be, are there any considerations to be made when doing a Time Machine restore?

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  • Need to use DART, can't access windows at all

    - by Jack
    I have an install of windows server R2. After installing two patches, the system is stuck in a reboot loop. I wish to uninstall these patches to revert my stsem to normal. I have looked at dism, but it does not seem to provide a way to uninstall specific MSP patches. I don't believe I can utilize msiexec in WinRE to uninstall the patches. And so, I believe DART is what I need, which will allow me to uninstall specific patches. However, I cannot access my install of windows at all, which is what is apparently needed to make the dart media. Is there any way around this?

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  • How can I recover [data from] my failing USB key?

    - by moe37x3
    I have a Corsair Flash Voyager USB key, and it's almost completely failed. When I plug it into my [WinXP] computer, the OS mounts it and open up explorer to the drive's root directory. However, if I try to copy any data off, I get an error message saying that the device is not there. If I leave it plugged in, the OS seems to oscillate between seeing it and not seeing it, since the "Safely Remove Hardware" tray icon appears and disappears every few seconds. The damage was probably caused by my abuse, either from plugging it in with my keys hanging off of it or from losing the cap and keeping it in my pocket uncapped. Is there anything I can do to save the data from it or even rehabilitate the drive?

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  • Password Won't Work after Crash

    - by Jack Cornell
    My Win 7 computer locked up, so I shut it down (holding down the power button till it shut off). Logging back on, I got an error message that it couldn't load my profile (like I'm entering the wrong password). I logged on the guest account, but can't change anything because it won't accept my password. Is this a serious problem or do I just need to reset the password with one of the options available on your site?

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  • How to avoid damage to ISO archives?

    - by TMRW
    So had a problem where a 16GB ISO was damaged(likely my own fault using standard windows copy dialog instead of proper copy tool like robocopy with verification turned on). It took several hours but i managed to restore the ISO(basicly i rebuilt the damaged parts and recompiled).Namely some .rar archives inside it were unreadable but the ISO itself was readable. So im wondering how can i further protect something like this from happening again?.Obviously proper copy tool but mayble something else?.Perhaps set as "read only" could help?.I generally don't move these files a lot and if i need to acces them then it's only for opening/extracting.

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  • unreadable corrupted ntfs partition - lost clusters reported

    - by Eduardo Martinez
    Hi, partition magic is reporting multiple 'bad file record signature' and 'lost clusters' errors on my 250GB samsung sata disk (connected via usb on a xp sp3). Unfortunately PM is unable to fix. PM shows the drive as being NTFS, detects used space ok and also drive name. But PM browser (right click on partition, browse...) won't show anything (as if disk was empty) Windows Explorer is not even picking the drive name and reports 'the file or directory is corrupted and unreadable' PTDD partition table doctor demo tells me the boot sector is fine, and I can see all disk content on its browser - but crucially cannot copy that content over to a new disk (PTDD browser is pretty arid to say the least) Also tried - photorec-6.11.3 - it actually started to extract files but wouldn't keep file names or any folder structure (maybe I missed sth on the configuration options) - find and mount - intellectual scan went well, the only partition on the disk was detected, then tried to mount into p: but got this error on windows explorer: 'p:\ is not accesible. The media is write protected'. Find and mount allows you to create an image from partition but I don't have a disk big enough at hand. Does anyone know if this will keep the extracted files/folders structure intact? I'm starting to think the disk is pretty screwed and my chances to recover this data are slim. Please someone enlighten me with that marvellous piece of software I am missing :-) Thanks in advance

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  • Cross OS data recover question, USB drive involved.

    - by Moshe
    Here's the story: A MacBook had OS X 10.4 and Windows XP dual booting using rEFIt. Then the Windows partition gets corrupted and it won't boot. Presumably a virus. There were sensitive files there and those were successfully copied to a USB drive and then 10.5 was installed on the hard drive, formatting the drive in the process. The USB drive's contacts cracked and he data is lost from there, unless it can be resoldered. The issues is that there is too much solder there already. So, how can the data in question be recovered? The files were Microsoft Money (not the latest version) files for the Windows version of the program. Right now, only OS X is installed on the MacBook. Is there Mac based program that can recover the Windows data or am I better off trying to resolder the drive? Does anyone know how to best resolder a USB drive more than once, where the first solder is ther, but detached from the silicon? Also, what format (extension) are Microsoft Money files? In need of help!

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  • How to restore a windows 7 system from a secondary drive

    - by Klas Mellbourn
    I have a stationary computer with Windows 7 Ultimate 64 bit. The primary (SSD) hard drive seems to have stopped working completely, it is not even visible in BIOS. The computer has a secondary hard drive (non-SSD, NTFS, 2TB). I have had Windows backup running and saving backups to that secondary drive. I am planning to buy a new SSD drive to replace the faulty one. I want to restore the backup to this new SSD drive. What is the most straightforward way to do this? A step-by-step description would be greatly appreciated. Further information: I have a Windows install DVD and the computer has a DVD-drive. The secondary drive is not bootable, so I cannot currently access it. The new SSD drive will probably not be identical to the original, so it might need different drivers

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  • Resetting Mac OS X administrator password without a disk

    - by Simon Sheehan
    I'm currently in possession of an eMac G4 running OS X 10.4. I went to install some software, and found I didn't actually have the password. No one seems to know it, and it's not written down anywhere. These were purchased by the school many years ago and are not really maintained, since people just used Garageband mostly. I went to look for the restore disk, and its nowhere to be found. How can I reset the password without a disk?

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  • How to stop a Linux LVM volume group?

    - by thkala
    I am currently dealing with a multiple disk failure on a Linux LVM Volume Group that is backed up by a RAID-5 md device. One disk has been taken out completely and another one is showing a limited number of corrupt sectors, due to what seems to have been a misbehaving power supply. The problem is that once an I/O error hits, md takes the array down, since it does not have enough devices for it to be operational. Where md the only one involved, I could mdadm --stop the array and then recreate it to get all devices active again. Unfortunately, the array is a PV in an LVM volume group and I cannot seem to get the kernel to release it. vgchange -an does not seem to do anything, bar spew out a couple of I/O errors. I am obviously missing something, but how in the name of -insert-favorite-deity- do I get LVM to release the underlying PV without rebooting the server?

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  • firefox: getting access to the list of tabs/windows to restore on startup

    - by robb
    Sometimes ffox fails to restore the previously open tabs/windows. This might be happening when some of the urls to be opened are no longer reachable (e.g. behind a vpn) or after the underlying OS (Windows) has been forcibly restarted (e.g. to complete an automated patch installation). Anyway, after restarting, can this list of urls be recovered somehow? Say for example, I was daft enough to have clicked on "start new session". Can I still get access to the old list of open urls? There is the browser history of course, but it contains a lot of stuff - the urls that were open when ffox last exited are not obvious. It would be neat if they were marked in some way - tagged for example. .robb

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  • Coffee spilled inside computer, damaged hard drive

    - by Harpreet
    Today coffee spilled over my table, and some of it (very less) reached the PC case placed under the table. I think little bit of it got inside the PC case through the front. As that happened the fan started running very fast and made noise. I tried to restart to see if it becomes fine, but the computer didn't start again. First it gave an error of "Alert! Air temperature sensor not detected" and didn't start. Next I tried again multiple times of starting the computer but then it gave some memory error. I was not able to start the computer. Incase there's a problem in hard disk or something related to memory, is there any way we can extract our work or data? I am scared if I am not able to extract my work in case some problem occurs like that. What options would I have? Help!! EDIT: I have attached the photo here and you can see the area spilt in red circle. The hard drive electronics have been affected and internal speaker may also have been affected. Any advise on cleaning and if hard drive can work? EDIT 2: Are there any professional services offered to extract data from blemished hard disk, like this one, in case I am not able to run it personally?

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  • Forgot to unmount/eject external hard drive, lost moved files. Mac OS X

    - by balupton
    So I was using my Mac with my external hard drive connected via USB. I moved about 10 GB of data to it (via drag and drop while holding down the Command key to move the files rather than to copy them). They moved to the drive all right, but as I was having some issues and the Finder crashed after the transfer, I was unable to eject the volume and later everything froze so I had to do a hard restart (hold the power button). When I remounted the volume (plugged the external hard drive back in) it no longer had any of the files which I moved onto it. As it was a lot of data, how can I recover these files?

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  • Recover NTFS data from a ZFS pool that was exposed as an iSCSI target

    - by David
    This was me being stupid and the data is by no means critical and is now a learning experience first, time saver second. I set up a 100GB iSCSI target via the bare bone instructions in napp-it. It's a volume LU. I then had my Windows 7 machine connect to the iSCSI target, formatted it to NTFS, and tested the performance of it with some large iso file transfers. I then unmapped the drive, reconnected to the target, and was forced to format to NTFS again. It was then I realized the files I had transferred only existed on the iSCSI target. I threw a little fit and then went about my business. When I was cleaning up my experiment I noticed in this screen: http://imgur.com/1xlcu.jpg That is my experimental target tank/iSCSI and it still has a lot of data in it. Assuming my isos are still in this pool how would I go about recovering them? While writing this I used GetDataBackup for NTFS from www.runtime.org. And while it found two previous NTFS partitions there was no data.

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  • A black screen with only the mouse cursor while booting

    - by akb.zak
    Once i tried to re-install Windows 7. I formatted C drive, during installation system was hanged during the step "installing updates". then i cancelled the process. When i tried again, after booting from CD a black screen with a mouse pointer appears. No further progress. The mouse pointer can be moved. I tried with some other disks also. I tried with installing ubuntu also. Even though similar condition.plz help........... I cannot install an OS

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