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  • ANTS Memory Profiler 7.0 Review

    - by Michael B. McLaughlin
    (This is my first review as a part of the GeeksWithBlogs.net Influencers program. It’s a program in which I (and the others who have been selected for it) get the opportunity to check out new products and services and write reviews about them. We don’t get paid for this, but we do generally get to keep a copy of the software or retain an account for some period of time on the service that we review. In this case I received a copy of Red Gate Software’s ANTS Memory Profiler 7.0, which was released in January. I don’t have any upgrade rights nor is my review guided, restrained, influenced, or otherwise controlled by Red Gate or anyone else. But I do get to keep the software license. I will always be clear about what I received whenever I do a review – I leave it up to you to decide whether you believe I can be objective. I believe I can be. If I used something and really didn’t like it, keeping a copy of it wouldn’t be worth anything to me. In that case though, I would simply uninstall/deactivate/whatever the software or service and tell the company what I didn’t like about it so they could (hopefully) make it better in the future. I don’t think it’d be polite to write up a terrible review, nor do I think it would be a particularly good use of my time. There are people who get paid for a living to review things, so I leave it to them to tell you what they think is bad and why. I’ll only spend my time telling you about things I think are good.) Overview of Common .NET Memory Problems When coming to land of managed memory from the wilds of unmanaged code, it’s easy to say to one’s self, “Wow! Now I never have to worry about memory problems again!” But this simply isn’t true. Managed code environments, such as .NET, make many, many things easier. You will never have to worry about memory corruption due to a bad pointer, for example (unless you’re working with unsafe code, of course). But managed code has its own set of memory concerns. For example, failing to unsubscribe from events when you are done with them leaves the publisher of an event with a reference to the subscriber. If you eliminate all your own references to the subscriber, then that memory is effectively lost since the GC won’t delete it because of the publishing object’s reference. When the publishing object itself becomes subject to garbage collection then you’ll get that memory back finally, but that could take a very long time depending of the life of the publisher. Another common source of resource leaks is failing to properly release unmanaged resources. When writing a class that contains members that hold unmanaged resources (e.g. any of the Stream-derived classes, IsolatedStorageFile, most classes ending in “Reader” or “Writer”), you should always implement IDisposable, making sure to use a properly written Dispose method. And when you are using an instance of a class that implements IDisposable, you should always make sure to use a 'using' statement in order to ensure that the object’s unmanaged resources are disposed of properly. (A ‘using’ statement is a nicer, cleaner looking, and easier to use version of a try-finally block. The compiler actually translates it as though it were a try-finally block. Note that Code Analysis warning 2202 (CA2202) will often be triggered by nested using blocks. A properly written dispose method ensures that it only runs once such that calling dispose multiple times should not be a problem. Nonetheless, CA2202 exists and if you want to avoid triggering it then you should write your code such that only the innermost IDisposable object uses a ‘using’ statement, with any outer code making use of appropriate try-finally blocks instead). Then, of course, there are situations where you are operating in a memory-constrained environment or else you want to limit or even eliminate allocations within a certain part of your program (e.g. within the main game loop of an XNA game) in order to avoid having the GC run. On the Xbox 360 and Windows Phone 7, for example, for every 1 MB of heap allocations you make, the GC runs; the added time of a GC collection can cause a game to drop frames or run slowly thereby making it look bad. Eliminating allocations (or else minimizing them and calling an explicit Collect at an appropriate time) is a common way of avoiding this (the other way is to simplify your heap so that the GC’s latency is low enough not to cause performance issues). ANTS Memory Profiler 7.0 When the opportunity to review Red Gate’s recently released ANTS Memory Profiler 7.0 arose, I jumped at it. In order to review it, I was given a free copy (which does not include upgrade rights for future versions) which I am allowed to keep. For those of you who are familiar with ANTS Memory Profiler, you can find a list of new features and enhancements here. If you are an experienced .NET developer who is familiar with .NET memory management issues, ANTS Memory Profiler is great. More importantly still, if you are new to .NET development or you have no experience or limited experience with memory profiling, ANTS Memory Profiler is awesome. From the very beginning, it guides you through the process of memory profiling. If you’re experienced and just want dive in however, it doesn’t get in your way. The help items GAHSFLASHDAJLDJA are well designed and located right next to the UI controls so that they are easy to find without being intrusive. When you first launch it, it presents you with a “Getting Started” screen that contains links to “Memory profiling video tutorials”, “Strategies for memory profiling”, and the “ANTS Memory Profiler forum”. I’m normally the kind of person who looks at a screen like that only to find the “Don’t show this again” checkbox. Since I was doing a review, though, I decided I should examine them. I was pleasantly surprised. The overview video clocks in at three minutes and fifty seconds. It begins by showing you how to get started profiling an application. It explains that profiling is done by taking memory snapshots periodically while your program is running and then comparing them. ANTS Memory Profiler (I’m just going to call it “ANTS MP” from here) analyzes these snapshots in the background while your application is running. It briefly mentions a new feature in Version 7, a new API that give you the ability to trigger snapshots from within your application’s source code (more about this below). You can also, and this is the more common way you would do it, take a memory snapshot at any time from within the ANTS MP window by clicking the “Take Memory Snapshot” button in the upper right corner. The overview video goes on to demonstrate a basic profiling session on an application that pulls information from a database and displays it. It shows how to switch which snapshots you are comparing, explains the different sections of the Summary view and what they are showing, and proceeds to show you how to investigate memory problems using the “Instance Categorizer” to track the path from an object (or set of objects) to the GC’s root in order to find what things along the path are holding a reference to it/them. For a set of objects, you can then click on it and get the “Instance List” view. This displays all of the individual objects (including their individual sizes, values, etc.) of that type which share the same path to the GC root. You can then click on one of the objects to generate an “Instance Retention Graph” view. This lets you track directly up to see the reference chain for that individual object. In the overview video, it turned out that there was an event handler which was holding on to a reference, thereby keeping a large number of strings that should have been freed in memory. Lastly the video shows the “Class List” view, which lets you dig in deeply to find problems that might not have been clear when following the previous workflow. Once you have at least one memory snapshot you can begin analyzing. The main interface is in the “Analysis” tab. You can also switch to the “Session Overview” tab, which gives you several bar charts highlighting basic memory data about the snapshots you’ve taken. If you hover over the individual bars (and the individual colors in bars that have more than one), you will see a detailed text description of what the bar is representing visually. The Session Overview is good for a quick summary of memory usage and information about the different heaps. You are going to spend most of your time in the Analysis tab, but it’s good to remember that the Session Overview is there to give you some quick feedback on basic memory usage stats. As described above in the summary of the overview video, there is a certain natural workflow to the Analysis tab. You’ll spin up your application and take some snapshots at various times such as before and after clicking a button to open a window or before and after closing a window. Taking these snapshots lets you examine what is happening with memory. You would normally expect that a lot of memory would be freed up when closing a window or exiting a document. By taking snapshots before and after performing an action like that you can see whether or not the memory is really being freed. If you already know an area that’s giving you trouble, you can run your application just like normal until just before getting to that part and then you can take a few strategic snapshots that should help you pin down the problem. Something the overview didn’t go into is how to use the “Filters” section at the bottom of ANTS MP together with the Class List view in order to narrow things down. The video tutorials page has a nice 3 minute intro video called “How to use the filters”. It’s a nice introduction and covers some of the basics. I’m going to cover a bit more because I think they’re a really neat, really helpful feature. Large programs can bring up thousands of classes. Even simple programs can instantiate far more classes than you might realize. In a basic .NET 4 WPF application for example (and when I say basic, I mean just MainWindow.xaml with a button added to it), the unfiltered Class List view will have in excess of 1000 classes (my simple test app had anywhere from 1066 to 1148 classes depending on which snapshot I was using as the “Current” snapshot). This is amazing in some ways as it shows you how in stark detail just how immensely powerful the WPF framework is. But hunting through 1100 classes isn’t productive, no matter how cool it is that there are that many classes instantiated and doing all sorts of awesome things. Let’s say you wanted to examine just the classes your application contains source code for (in my simple example, that would be the MainWindow and App). Under “Basic Filters”, click on “Classes with source” under “Show only…”. Voilà. Down from 1070 classes in the snapshot I was using as “Current” to 2 classes. If you then click on a class’s name, it will show you (to the right of the class name) two little icon buttons. Hover over them and you will see that you can click one to view the Instance Categorizer for the class and another to view the Instance List for the class. You can also show classes based on which heap they live on. If you chose both a Baseline snapshot and a Current snapshot then you can use the “Comparing snapshots” filters to show only: “New objects”; “Surviving objects”; “Survivors in growing classes”; or “Zombie objects” (if you aren’t sure what one of these means, you can click the helpful “?” in a green circle icon to bring up a popup that explains them and provides context). Remember that your selection(s) under the “Show only…” heading will still apply, so you should update those selections to make sure you are seeing the view you want. There are also links under the “What is my memory problem?” heading that can help you diagnose the problems you are seeing including one for “I don’t know which kind I have” for situations where you know generally that your application has some problems but aren’t sure what the behavior you have been seeing (OutOfMemoryExceptions, continually growing memory usage, larger memory use than expected at certain points in the program). The Basic Filters are not the only filters there are. “Filter by Object Type” gives you the ability to filter by: “Objects that are disposable”; “Objects that are/are not disposed”; “Objects that are/are not GC roots” (GC roots are things like static variables); and “Objects that implement _______”. “Objects that implement” is particularly neat. Once you check the box, you can then add one or more classes and interfaces that an object must implement in order to survive the filtering. Lastly there is “Filter by Reference”, which gives you the option to pare down the list based on whether an object is “Kept in memory exclusively by” a particular item, a class/interface, or a namespace; whether an object is “Referenced by” one or more of those choices; and whether an object is “Never referenced by” one or more of those choices. Remember that filtering is cumulative, so anything you had set in one of the filter sections still remains in effect unless and until you go back and change it. There’s quite a bit more to ANTS MP – it’s a very full featured product – but I think I touched on all of the most significant pieces. You can use it to debug: a .NET executable; an ASP.NET web application (running on IIS); an ASP.NET web application (running on Visual Studio’s built-in web development server); a Silverlight 4 browser application; a Windows service; a COM+ server; and even something called an XBAP (local XAML browser application). You can also attach to a .NET 4 process to profile an application that’s already running. The startup screen also has a large number of “Charting Options” that let you adjust which statistics ANTS MP should collect. The default selection is a good, minimal set. It’s worth your time to browse through the charting options to examine other statistics that may also help you diagnose a particular problem. The more statistics ANTS MP collects, the longer it will take to collect statistics. So just turning everything on is probably a bad idea. But the option to selectively add in additional performance counters from the extensive list could be a very helpful thing for your memory profiling as it lets you see additional data that might provide clues about a particular problem that has been bothering you. ANTS MP integrates very nicely with all versions of Visual Studio that support plugins (i.e. all of the non-Express versions). Just note that if you choose “Profile Memory” from the “ANTS” menu that it will launch profiling for whichever project you have set as the Startup project. One quick tip from my experience so far using ANTS MP: if you want to properly understand your memory usage in an application you’ve written, first create an “empty” version of the type of project you are going to profile (a WPF application, an XNA game, etc.) and do a quick profiling session on that so that you know the baseline memory usage of the framework itself. By “empty” I mean just create a new project of that type in Visual Studio then compile it and run it with profiling – don’t do anything special or add in anything (except perhaps for any external libraries you’re planning to use). The first thing I tried ANTS MP out on was a demo XNA project of an editor that I’ve been working on for quite some time that involves a custom extension to XNA’s content pipeline. The first time I ran it and saw the unmanaged memory usage I was convinced I had some horrible bug that was creating extra copies of texture data (the demo project didn’t have a lot of texture data so when I saw a lot of unmanaged memory I instantly figured I was doing something wrong). Then I thought to run an empty project through and when I saw that the amount of unmanaged memory was virtually identical, it dawned on me that the CLR itself sits in unmanaged memory and that (thankfully) there was nothing wrong with my code! Quite a relief. Earlier, when discussing the overview video, I mentioned the API that lets you take snapshots from within your application. I gave it a quick trial and it’s very easy to integrate and make use of and is a really nice addition (especially for projects where you want to know what, if any, allocations there are in a specific, complicated section of code). The only concern I had was that if I hadn’t watched the overview video I might never have known it existed. Even then it took me five minutes of hunting around Red Gate’s website before I found the “Taking snapshots from your code" article that explains what DLL you need to add as a reference and what method of what class you should call in order to take an automatic snapshot (including the helpful warning to wrap it in a try-catch block since, under certain circumstances, it can raise an exception, such as trying to call it more than 5 times in 30 seconds. The difficulty in discovering and then finding information about the automatic snapshots API was one thing I thought could use improvement. Another thing I think would make it even better would be local copies of the webpages it links to. Although I’m generally always connected to the internet, I imagine there are more than a few developers who aren’t or who are behind very restrictive firewalls. For them (and for me, too, if my internet connection happens to be down), it would be nice to have those documents installed locally or to have the option to download an additional “documentation” package that would add local copies. Another thing that I wish could be easier to manage is the Filters area. Finding and setting individual filters is very easy as is understanding what those filter do. And breaking it up into three sections (basic, by object, and by reference) makes sense. But I could easily see myself running a long profiling session and forgetting that I had set some filter a long while earlier in a different filter section and then spending quite a bit of time trying to figure out why some problem that was clearly visible in the data wasn’t showing up in, e.g. the instance list before remembering to check all the filters for that one setting that was only culling a few things from view. Some sort of indicator icon next to the filter section names that appears you have at least one filter set in that area would be a nice visual clue to remind me that “oh yeah, I told it to only show objects on the Gen 2 heap! That’s why I’m not seeing those instances of the SuperMagic class!” Something that would be nice (but that Red Gate cannot really do anything about) would be if this could be used in Windows Phone 7 development. If Microsoft and Red Gate could work together to make this happen (even if just on the WP7 emulator), that would be amazing. Especially given the memory constraints that apps and games running on mobile devices need to work within, a good memory profiler would be a phenomenally helpful tool. If anyone at Microsoft reads this, it’d be really great if you could make something like that happen. Perhaps even a (subsidized) custom version just for WP7 development. (For XNA games, of course, you can create a Windows version of the game and use ANTS MP on the Windows version in order to get a better picture of your memory situation. For Silverlight on WP7, though, there’s quite a bit of educated guess work and WeakReference creation followed by forced collections in order to find the source of a memory problem.) The only other thing I found myself wanting was a “Back” button. Between my Windows Phone 7, Zune, and other things, I’ve grown very used to having a “back stack” that lets me just navigate back to where I came from. The ANTS MP interface is surprisingly easy to use given how much it lets you do, and once you start using it for any amount of time, you learn all of the different areas such that you know where to go. And it does remember the state of the areas you were previously in, of course. So if you go to, e.g., the Instance Retention Graph from the Class List and then return back to the Class List, it will remember which class you had selected and all that other state information. Still, a “Back” button would be a welcome addition to a future release. Bottom Line ANTS Memory Profiler is not an inexpensive tool. But my time is valuable. I can easily see ANTS MP saving me enough time tracking down memory problems to justify it on a cost basis. More importantly to me, knowing what is happening memory-wise in my programs and having the confidence that my code doesn’t have any hidden time bombs in it that will cause it to OOM if I leave it running for longer than I do when I spin it up real quickly for debugging or just to see how a new feature looks and feels is a good feeling. It’s a feeling that I like having and want to continue to have. I got the current version for free in order to review it. Having done so, I’ve now added it to my must-have tools and will gladly lay out the money for the next version when it comes out. It has a 14 day free trial, so if you aren’t sure if it’s right for you or if you think it seems interesting but aren’t really sure if it’s worth shelling out the money for it, give it a try.

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  • OutOfMemoryException in Microsoft WSE 3.0 Diagnostics.TraceInputFilter

    - by Michael Freidgeim
    We are still using Microsoft WSE 3.0 and on test server started to get   Event Type:        Error Event Source:    Microsoft WSE 3.0 WSE054: An error occurred during the operation of the TraceInputFilter: System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.    at System.String.GetStringForStringBuilder(String value, Int32 startIndex, Int32 length, Int32 capacity)    at System.Text.StringBuilder.GetThreadSafeString(IntPtr& tid)    at System.Text.StringBuilder.set_Length(Int32 value)    at System.Xml.BufferBuilder.Clear()    at System.Xml.BufferBuilder.set_Length(Int32 value)    at System.Xml.XmlTextReaderImpl.ParseText()    at System.Xml.XmlTextReaderImpl.ParseElementContent()    at System.Xml.XmlTextReaderImpl.Read()    at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)    at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)    at System.Xml.XmlDocument.Load(XmlReader reader)    at System.Xml.XmlDocument.Load(Stream inStream)    at Microsoft.Web.Services3.Diagnostics.TraceInputFilter.OpenLoadExistingFile(String path)    at Microsoft.Web.Services3.Diagnostics.TraceInputFilter.Load(String path)    at Microsoft.Web.Services3.Diagnostics.TraceInputFilter.TraceMessage(String messageId, Collection`1 traceEntries).   After investigation it was found, that the problem related to trace files, that become too big. When they were deleted and new files were created, error gone.

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  • Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology

    - by Michael Hylton
    Do you want to learn how to thrive in an era of connected consumerism and digital disruptions? Come attend this free webinar on December 13th at 10:00 am PST / 1:00 pm EST as Brian Solis, Altimeter Group analyst, shares his thoughts on how our changing society and technology shifts are impacting brands today. Click here to register for this webcast, part of Oracle’s Social Business Thought Leaders Series.

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  • UK Connected Systems User Group - Udi Dahan Event Topic change

    - by Michael Stephenson
    Hi Just wanted to get the word out about a change to the may user group event.  Udi Dahan will present a new topic which he has not presented in the UK before.  Details below. To register for this event please refer to: http://ukconnectedsystemsusergroup.org/UpcomingEvents.aspx Title: High Availability - A Contrarian View   Abstract: Many developers are aware of the importance of high availability, critically analyzing any single points of failure in the infrastructure. Those same developers rarely give a second thought to the periods of time when a system is being upgraded. Even if all the servers are running, most systems cannot function in-between versions. Yet with the increased pace of business, users are demanding ever more frequent releases. The poor maintenance programmers and system administrators are left holding the bag long after the architecture that sealed their fate was formulated. Join Udi for some different perspectives on high availability - architecture and methodology for the real world.

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  • Silverlight Cream for April 12, 2010 -- #837

    - by Dave Campbell
    In this Issue: Michael Washington, Joe McBride, Kirupa, Maurice de Beijer, Brad Abrams, Phil Middlemiss, and CorrinaB. Shoutout: Charlie Kindel has a post up about the incompatibility between VS2010RTM and what we currently have for WP7: Visual Studio 2010 RTM and the Windows Phone Developer Tools CTP and if you want to be notified when that changes, submit your email here. Erik Mork and Co. have their latest This Week in Silverlight 4.9.2010 posted. From SilverlightCream.com: Simplified MVVM: Silverlight Video Player Michael Washington created a 'designable' video player using MVVM that allows any set of controls to implement the player. Great tutorial and all the code. Windows Phone 7 Panorama Behaviors Joe McBride posted a link to a couple WP7 gesture behaviors and a link out to some more by smartyP. Event Bubbling and Tunneling Kirupa has a great article up on Event Bubbling and Tunneling... showing the route that events take through your WPF or Silverlight app. Using dynamic objects in Silverlight 4 Maurice de Beijer has a blog up about binding to indexed properties in Silverlight 4... in other words, you don't have to know what you're binging to at design time. Silverlight 4 + RIA Services - Ready for Business: Ajax Endpoint Brad Abrams is still continuing his RIA series. His latest is on exposing your RIA Services in JSON. Changing Data-Templates at run-time from the VM Looks like I missed Phil Middlemiss' latest post on Changing DataTemplates at run-time. He has a visual of why you might need this right up-front, and is a very common issue. Check out the solution he provides us. Windows System Color Theme for Silverlight - Part Three CorrinaB blogged screenshots and discussion of 3 new themes that are going to be coming up, and what they've done to the controls in general. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • ReplaceBetweenTags function with delegate to describe transformation

    - by Michael Freidgeim
    I've created a function that allow to replace content between XML tags with data, that depend on original content within tag, in particular to MAsk credit card number.The function uses MidBetween extension from My StringHelper class /// <summary> /// /// </summary> /// <param name="thisString"></param> /// <param name="openTag"></param> /// <param name="closeTag"></param> /// <param name="transform"></param> /// <returns></returns> /// <example> /// // mask <AccountNumber>XXXXX4488</AccountNumber> ///requestAsString  = requestAsString.ReplaceBetweenTags("<AccountNumber>", "</AccountNumber>", CreditCard.MaskedCardNumber); ///mask cvv ///requestAsString = requestAsString.ReplaceBetweenTags("<FieldName>CC::VerificationCode</FieldName><FieldValue>", "</FieldValue>", cvv=>"XXX"); /// </example> public static string ReplaceBetweenTags(this string thisString, string openTag, string closeTag, Func<string, string> transform) { //See also http://stackoverflow.com/questions/1359412/c-sharp-remove-text-in-between-delimiters-in-a-string-regex string sRet = thisString; string between = thisString.MidBetween(openTag, closeTag, true); if (!String.IsNullOrEmpty(between)) sRet=thisString.Replace(openTag + between + closeTag, openTag + transform(between) + closeTag); return sRet; } public static string ReplaceBetweenTags(this string thisString, string openTag, string closeTag, string newValue) { //See also http://stackoverflow.com/questions/1359412/c-sharp-remove-text-in-between-delimiters-in-a-string-regex string sRet = thisString; string between = thisString.MidBetween(openTag, closeTag, true); if (!String.IsNullOrEmpty(between)) sRet = thisString.Replace(openTag + between + closeTag, openTag + newValue + closeTag); return sRet; }

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  • Oracle @ E20 Conference Boston - Building Social Business

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle WebCenter is The Engagement Platform Powering Exceptional Experiences for Employees, Partners and Customers &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt; The way we work is changing rapidly, offering an enormous competitive advantage to those who embrace the new tools that enable contextual, agile and simplified information exchange and collaboration to distributed workforces and  networks of partners and customers. As many of you are aware, Enterprise 2.0 is the term for the technologies and business practices that liberate the workforce from the constraints of legacy communication and productivity tools like email. It provides business managers with access to the right information at the right time through a web of inter-connected applications, services and devices. Enterprise 2.0 makes accessible the collective intelligence of many, translating to a huge  competitive advantage in the form of increased innovation, productivity and agility.The Enterprise 2.0 Conference takes a strategic perspective, emphasizing the bigger picture implications of the technology and the exploration of what is at stake for organizations trying to change not only tools, but also culture and process. Beyond discussion of the "why", there will also be in-depth opportunities for learning the "how" that will help you bring Enterprise 2.0 to your business. You won't want to miss this opportunity to learn and hear from leading experts in the fields of technology for business, collaboration, culture change and collective intelligence.Oracle was a proud Gold sponsor of the Enterprise 2.0 Conference, taking place this past week in Boston. For those of you that weren't able to make it - we've made the Oracle Social Network Presentation session available here and have posted the slides below. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Use a Crayon to Enhance Engraved Lettering on Electronics

    - by ETC
    Whether you’re making a new electronics project or trying to add definition to an old piece, you can use a simple crayon to make etched logos and text pop. At RedToRope, the DIY and project blog of electrical engineering student and tinkering James Williamson, James shares how he used a crayon and a little heat to make the lettering and symbols on his electronics project really pop. It’s an old trick I’ve used many times over the years with firearms but had never thought to use with engraved text on electronics or other devices. You rub the wax into the crevices of the etching, heat the object to melt and level the wax, and then give it a final cleanup buff. Hit up the link below to see the final results of his project as well as all the steps he went through to make the final product look so professional. Laser Engraved, Wax Filled, High Contrast Panels for Electronics Projects [RedToRope via Hacked Gadgets] Latest Features How-To Geek ETC What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Make Efficient Use of Tab Bar Space by Customizing Tab Width in Firefox See the Geeky Work Done Behind the Scenes to Add Sounds to Movies [Video] Use a Crayon to Enhance Engraved Lettering on Electronics Adult Swim Brings Their Programming Lineup to iOS Devices Feel the Chill of the South Atlantic with the Antarctica Theme for Windows 7 Seas0nPass Now Offers Untethered Apple TV Jailbreaking

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  • List of Commonly Used Value Types in XNA Games

    - by Michael B. McLaughlin
    Most XNA programmers are concerned about generating garbage. More specifically about allocating GC-managed memory (GC stands for “garbage collector” and is both the name of the class that provides access to the garbage collector and an acronym for the garbage collector (as a concept) itself). Two of the major target platforms for XNA (Windows Phone 7 and Xbox 360) use variants of the .NET Compact Framework. On both variants, the GC runs under various circumstances (Windows Phone 7 and Xbox 360). Of concern to XNA programmers is the fact that it runs automatically after a fixed amount of GC-managed memory has been allocated (currently 1MB on both systems). Many beginning XNA programmers are unaware of what constitutes GC-managed memory, though. So here’s a quick overview. In .NET, there are two different “types” of types: value types and reference types. Only reference types are managed by the garbage collector. Value types are not managed by the garbage collector and are instead managed in other ways that are implementation dependent. For purposes of XNA programming, the important point is that they are not managed by the GC and thus do not, by themselves, increment that internal 1 MB allocation counter. (n.b. Structs are value types. If you have a struct that has a reference type as a member, then that reference type, when instantiated, will still be allocated in the GC-managed memory and will thus count against the 1 MB allocation counter. Putting it in a struct doesn’t change the fact that it gets allocated on the GC heap, but the struct itself is created outside of the GC’s purview). Both value types and reference types use the keyword ‘new’ to allocate a new instance of them. Sometimes this keyword is hidden by a method which creates new instances for you, e.g. XmlReader.Create. But the important thing to determine is whether or not you are dealing with a value types or a reference type. If it’s a value type, you can use the ‘new’ keyword to allocate new instances of that type without incrementing the GC allocation counter (except as above where it’s a struct with a reference type in it that is allocated by the constructor, but there are no .NET Framework or XNA Framework value types that do this so it would have to be a struct you created or that was in some third-party library you were using for that to even become an issue). The following is a list of most all of value types you are likely to use in a generic XNA game: AudioCategory (used with XACT; not available on WP7) AvatarExpression (Xbox 360 only, but exposed on Windows to ease Xbox development) bool BoundingBox BoundingSphere byte char Color DateTime decimal double any enum (System.Enum itself is a class, but all enums are value types such that there are no GC allocations for enums) float GamePadButtons GamePadCapabilities GamePadDPad GamePadState GamePadThumbSticks GamePadTriggers GestureSample int IntPtr (rarely but occasionally used in XNA) KeyboardState long Matrix MouseState nullable structs (anytime you see, e.g. int? something, that ‘?’ denotes a nullable struct, also called a nullable type) Plane Point Quaternion Ray Rectangle RenderTargetBinding sbyte (though I’ve never seen it used since most people would just use a short) short TimeSpan TouchCollection TouchLocation TouchPanelCapabilities uint ulong ushort Vector2 Vector3 Vector4 VertexBufferBinding VertexElement VertexPositionColor VertexPositionColorTexture VertexPositionNormalTexture VertexPositionTexture Viewport So there you have it. That’s not quite a complete list, mind you. For example: There are various structs in the .NET framework you might make use of. I left out everything from the Microsoft.Xna.Framework.Graphics.PackedVector namespace, since everything in there ventures into the realm of advanced XNA programming anyway (n.b. every single instantiable thing in that namespace is a struct and thus a value type; there are also two interfaces but interfaces cannot be instantiated at all and thus don’t figure in to this discussion). There are so many enums you’re likely to use (PlayerIndex, SpriteSortMode, SpriteEffects, SurfaceFormat, etc.) that including them would’ve flooded the list and reduced its utility. So I went with “any enum” and trust that you can figure out what the enums are (and it’s rare to use ‘new’ with an enum anyway). That list also doesn’t include any of the pre-defined static instances of some of the classes (e.g. BlendState.AlphaBlend, BlendState.Opaque, etc.) which are already allocated such that using them doesn’t cause any new allocations and therefore doesn’t increase that 1 MB counter. That list also has a few misleading things. VertexElement, VertexPositionColor, and all the other vertex types are structs. But you’re only likely to ever use them as an array (for use with VertexBuffer or DynamicVertexBuffer), and all arrays are reference types (even arrays of value types such as VertexPositionColor[ ] or int[ ]). * So that’s it for now. The note below may be a bit confusing (it deals with how the GC works and how arrays are managed in .NET). If so, you can probably safely ignore it for now but feel free to ask any questions regardless. * Arrays of value types (where the value type doesn’t contain any reference type members) are much faster for the GC to examine than arrays of reference types, so there is a definite benefit to using arrays of value types where it makes sense. But creating arrays of value types does cause the GC’s allocation counter to increase. Indeed, allocating a large array of a value type is one of the quickest ways to increment the allocation counter since a .NET array is a sequential block of memory. An array of reference types is just a sequential block of references (typically 4 bytes each) while an array of value types is a sequential block of instances of that type. So for an array of Vector3s it would be 12 bytes each since each float is 4 bytes and there are 3 in a Vector3; for an array of VertexPositionNormalTexture structs it would typically be 32 bytes each since it has two Vector3s and a Vector2. (Note that there are a few additional bytes taken up in the creation of an array, typically 12 but sometimes 16 or possibly even more, which depend on the implementation details of the array type on the particular platform the code is running on).

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  • links for 2010-05-03

    - by Bob Rhubart
    @ORACLENERD: Exadata + The Hartford Oracle ACE Chet "ORACLENERD" Justice went digging for information on Oracle Exadata, and shares the results. (tags: oracle otn oracleace hardware database exadata) @myfear: About the Java EE 6 Web Profile and the Future "If you look at the new web profile in more detail, you see that it is a specified minimal configuration targeted for small footprint servers that should support something called 'typical' web applications. It is thought of as a minimal specification, so a vendor is free to add additional services in their concrete implementation." -- Oracle ACE Director Markus Eisele (tags: oracle otn oracleace java) Edwin Biemond: WSM in FMW 11g Patch Set 2 and OSB 11g Oracle ACE Edwin Biemond of Whitehorses takes a look at the security aspects of Oracle Fusion Middleware and Oracle Service Bus 11g. (tags: oracle otn oracleace fusionmiddleware servicebus osb) James Taylor: Installing SOA Suite 11.1.1.3 James Taylor documents his attempt to implement a complete SOA Environment with SOA Suite, BPM and OSB on the WLS infrastructure. (tags: oracle otn soa soasuite fusionmiddleware) Eric Elzinga: Oracle Service Bus 11g Installation Eric Elzinga illustrates the Oracle Service Bus 11g installation process. (tags: otn oracle soa esb)

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  • hadoop install cluster

    - by chnet
    Is it possible to run hadoop on multi-node and these nodes install hadoop on different paths? I noticed the tutorial, such as Michael Noll's, http://www.michael-noll.com/tutorials/running-hadoop-on-ubuntu-linux-multi-node-cluster/, asks hadoop to be installed on different nodes with the same installation path. I tried to run hadoop on multi-node. Each node installed hadoop on different path. But not success. I noticed that the hadoop assume installation paths are the same in default. The problem is when I execute start-dfs.sh it tries to start hadoop deamons on the salve nodes from the same path as on master. "Whereas the installation path is different. Were the relevant files modified to reflect the installed locations on each node"? Which file I should modify to reflect the installed locations on each node?

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  • Step Away From That Computer! You’re Not Qualified to Use It!

    - by Michael Sorens
    Most things tend to come with warnings and careful instructions these days, but sadly not one of the most ubiquitous appliances of all, your computer. If a chainsaw is missing its instructions, you’re well advised not to use it, even though you probably know roughly how it’s supposed to work. I confess, there are days when I feel the same way about computers. Long ago, during the renaissance of the computer age, it was possible to know everything about computers. But today, it is challenging to be fully knowledgeable even in one small area, and most people aren’t as savvy as they like to think. And, if I may borrow from Edwin Abbott Abbott’s classic Flatland, that includes me. And you. Need an example of what I mean? Take a look at almost any recent month’s batch of Windows updates. Just two quick questions for you: Do you need all of those updates? Is it safe to install all of those updates? I do software design and development for a living on Windows and the .NET platform, but I will be quite candid: I often have little clue what the heck some of those updates are going to do or why they are needed. So, if you do not know why they are needed or what they do, how do you know if they are safe? Of course, one can sidestep both questions by accepting Microsoft’s recommended Windows Update setting of “install updates automatically”. That leads you to infer that you need all of them (which is not always the case) and, more significantly, that they are safe. Quite safe. Ah, lest reality intrude upon such a pretty picture! Sadly, there is no such thing as risk-free software installation, and payloads from Windows Update are no exception. Earlier this year, a Windows Secrets Patch Watch article touted this headline: Keep this troublesome kernel update on hold. It discusses KB 2862330, a security update originally published more than 4 months earlier, and yet the article still recommends not installing it! Most people simply do not have the time, resources, or interest, to go about figuring out which updates to install or postpone or skip for safety reasons. Windows Secrets Patch Watch is the best service I have encountered for getting advice, but it is still no panacea and using the service effectively requires a degree of computer literacy that I still think is beyond a good number of people. Which brings us full circle: Step Away From That Computer! You’re Not Qualified to Use It!

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  • Monitoring almost anything with BizTalk 360

    - by Michael Stephenson
    When you work in an integration environment it is common that you will find yourself in a situation where you integrate with some unusual applications or have some unusual dependencies. That is the nature of integration. When you work with BizTalk one of the common problems is that BizTalk often is the place where problems with applications you integrate with are highlighted and these external applications may have poor monitoring solutions. Fortunately if you are a working with a customer who uses BizTalk 360 then it contains a feature called the "Web Endpoint Manager". Typically the web endpoint manager is used to monitor web services that you integrate with and will ping them at appropriate times to make sure they return the expected HTTP status code. When you have an usual situation where you want to monitor something which is key to the success to your solution but you find yourself having to consider a significant custom solution to monitor the external dependency then the Web Endpoint Manager could be your friend. The endpoint manager monitors a url and checks for a certain status code. This means that you can create your own aspx web page and then make BizTalk 360 monitor this web page. Behind the web page you could write any code you wished. An example of this is architecture is shown in the below diagram.     In the custom web page you would implement some custom code to do whatever it is that you want to monitor. In the below code snippet you can see how the Page_Load default method is doing some kind of check then depending on the result of the check it returns a certain HTTP code. protected void Page_Load(object sender, EventArgs e) { var result = CheckSomething();   if (result == "Success") Response.StatusCode = 202; else if (result == "DatabaseError") Response.StatusCode = 510; else if (result == "SystemError") Response.StatusCode = 512; else Response.StatusCode = 513;   }   In BizTalk 360 you would go into the Monitor and Notify tab and then to BizTalk Environment which gives you access to the Web Endpoint Manager. You need an alarm setup which configures how the endpoint will be checked. I'm not going to go through the details of creating the alarm as this is already documented in the BizTalk 360 documentation. One point to note is that in the example I am using I setup a threshold alarm which means that the url is checked about every minute and if there is an error that persists for a period of time then the alarm will raise the alert notification. In my example I configured the alarm to fire if the error persisted for 3 minutes. The below picture shows accessing the endpoint manager.   In the web endpoint manager you would then configure your endpoint to monitor and the HTTP response code which indicates all is working fine. The below picture shows this. I now have my endpoint monitoring setup and BizTalk 360 should be checking my custom endpoint to see that it is available. If I wanted to manually sanity check that the endpoints I have registered are working fine then clicking the Refresh button will show if they are all good or not. If my custom ASP.net page which is checking my dependency gets a problem you will see in the endpoint manager that the status code does not match the expected return code and your endpoints will display in red and you can see the problem. The below picture shows this. If I use specific HTTP response codes for the errors the custom ASP.net page might encounter I can easily interpret these to know what the problem is. Using the alarms and notifications with BizTalk 360 it means when your endpoint goes into an error state you can easily configure email or SMS notifications from BizTalk 360 to tell you that your endpoint is having problems and you can use BizTalk 360 to help correlate what the problem is to allow you to investigate further. Below you can see the email which tells me my endpoint is not working.   When everything returns to normal you will see the status is now fixed and you will see a situation like below where you can see the WebEndpoints are now green and the return code matches what is expected.   Conclusion As you can see it is really easy to plug your own custom ASP.net page into the BizTalk 360 web endpoint monitoring feature. This extension then gives you the power to really extend the monitoring to almost anything you want as long as you can write some .net code to check that the dependency is available and working. It would be interesting to hear of any ideas people have around things they would monitor with this extension. More details on the end point monitor can be found on the following link: http://www.biztalk360.com/tour/monitoring_notifications

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  • TFS work items tips

    - by Michael Freidgeim
    We started to use TFS to track requests using Work items. 1. Telerik's  TFS Work Item Manager (beta version for TFS 2010 is available) that could be interesting to use instead of standard VS2010, especially for someone who doesn’t want to have VS installed on their machine.(thanks to dimarzionist who pointed to the tool).See also TFS Project Dashboa 2.Visual Studio TFS work item attachments Tab I've found that Outlook emails can be dropped to TFS work item attachments. Just open TFS work item attachment tab and drag and drop Outlook email to it. Also you can copy any selected text and paste it to TFS work item attachments tab. The text will be saved as an attachment file.

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  • Oracle Makes Social Services More Effective

    - by michael.seback
    By Brendan B. Read, TMCnet.com, April 5, 2010 Oracle Makes Social Services More Effective with New Oracle Social Services Suite Overworked, with too frequently heart-wrenching cases yet cash-strapped, social service agencies now have a new solution that has been expressly designed to help them accomplish more for their clients with the same resources. Oracle's Oracle Social Services Suite provides them with a complete, open and integrated platform for eligibility and case management to simplify eligibility determination increase caseworker efficiency and improve program effectiveness. The Social Services Suite also includes updated versions of Oracle's Siebel CRM Public Sector 8.2 and Oracle Policy Automation 10. Here are the Oracle Social Services Suite and Siebel CRM Public Sector 8.2 features and benefits: read the article here.

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Michael Seback
    Businesses worldwide are operating in a new era. Customers are taking charge of their relationships with brands, and the customer experience has become the most important differentiator and driver of business value. Where is the experience heading? And how can businesses take advantage of the customer experience revolution?  Find out from experts at a one-of-a-kind event:  Oracle Customer Experience Summit @ OpenWorld Preview the Conference Schedule for October 3 – 5, 2012 Registration - Wednesday October 3, 7:00 a.m.–6:30 p.m. Westin St. Francis, Moscone West, South, Hilton San Francisco, and Hotel Nikko Sample Sessions: The Experience Imperative - Wednesday October 3, 12:30 p.m.–2:30 p.m. Mark Hurd, President, Oracle Anthony Lye, Senior Vice President, Oracle Cloud Applications Strategy David Vap, Global Vice President, Product Development, Oracle Mike Svatek, Chief Strategy Officer, Bazaarvoice Leading the Experience Revolution - Wednesday October 3, 3:45 p.m.–4:45 p.m. Seth Godin, Best-Selling Author, Founder of Squidoo.com David Vap, Global Vice President, Product Development, Oracle Driving a Customer Experience Strategy - Wednesday October 3, 5:00 p.m.–6:00 p.m. David Vap, Global Vice President, Product Development, Oracle Matthew Banks, Senior Director, Customer Experience Solutions, Oracle Register now.

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  • How can I get job in company when I unfamiliar with technology [closed]

    - by Michael Z
    Sorry if I have chosen wrong stackexchange site for this question. Point me in correct place if any... How can I get job in company that have some unfamiliar technology for me in they Job Requirements list? In other words. How can I get job on Lucene if I have not any experience on Lucene, but for getting experience in Lucene I need to be involved in company that needs developers with Lucene technology experience? It is closed disk!

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  • How to install Canon MP610 printer on Ubuntu 12.04 x64

    - by Arkadius
    I installed Ubuntu 12.04 x64. Orginal Canon drivers are only for 32-bit version. How can I install this printer in 64-bit version ? Arkadius HERE IS SOLUTION I looked for solution some time and finally found it. First I try to do it by adding repository like it is written here: http://www.iheartubuntu.com/2012/02/install-canon-printer-for-ubuntu-linux.html BUT it did NOT work. Printer was installed but every print JOB goes somewhere ( probably to /dev/null :) ) Also installing sudo apt-get install ia32-libs did NOT worked (it was already installed) Finally I found solution. NOTE I did NOT use orginal Canon drivers for 32-bit. I also removed drivers from repository: ppa:michael-gruz/canon I found solution almost at the end of this thread: http://ubuntuforums.org/showthread.php?t=1967725&page=10 Most important hint was found in Response #97 "Do NOT install any PPA" I did as follows: Removed all copies of my printer Removed Canon drivers from repository ppa:michael-gruz/canon sudo apt-get remove cnijfilter* Added new repository and installed CUPS for Canon: sudo apt-add-repository ppa:robbiew/cups-bjnp sudo apt-get update sudo apt-get install cups-bjnp Installed Gutenprint: sudo apt-get install printer-driver-gutenprint Restarted CUPS: sudo restart cups Add myself to group lp: sudo usermod -G lp -a your_user_name Added printer usings steps from link above: Don't install any PPA for the drivers. Click the Cog up in the right-hand corner and select Printers. Turn on the printer and make sure it is connected. When the Printers windows appears, click +Add and wait a few minutes. Your printer should appear within the configuration wizard. Mine did and its an Canon MX330. Click the defaults and continue on. Cups should identify your printer. I saw a few other models in the list. I was able to successfully print a test page afterwards. I hope this will also help someone else. Arkadius .

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  • “Big Data” Is A Small Concept Unless You Can Apply It To The Customer Experience

    - by Michael Hylton
    There’s been a lot of recent talk in the industry about “big data”.  Much can be said about the importance of big data and the results from it, but you need to always consider the customer experience when analyzing and applying customer data. Personalization and merchandising drive the user experience.  Big data should enable you to gain valuable insight into each of your customers and apply that insight at the moment they are on your Web site, talking to one of your call center agents, or any other touchpoint.  While past customer experience is important, you need to combine that with what your customer is doing on your Web site now as well what they are doing and saying on social networking sites.  It’s key to have a 360 degree view of your customer across all of your touchpoints in order to provide that relevant and consistent experience that they come to expect when interacting with your brand. Big data can enable you to effectively market, merchandize, and recommend the right products to the right customers and the right time.  By taking customer data and applying it to product recommendations, you have an opportunity to gain a greater share of wallet through the cross-selling and up-selling of additional products and services.  You can also build sustaining loyalty programs to continue to engage with your customers throughout their long-term relationship with your brand.

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  • “Big Data” Is A Small Concept Unless You Can Apply It To The Customer Experience

    - by Michael Hylton
    There’s been a lot of recent talk in the industry about “big data”.  Much can be said about the importance of big data and the results from it, but you need to always consider the customer experience when analyzing and applying customer data. Personalization and merchandising drive the user experience.  Big data should enable you to gain valuable insight into each of your customers and apply that insight at the moment they are on your Web site, talking to one of your call center agents, or any other touchpoint.  While past customer experience is important, you need to combine that with what your customer is doing on your Web site now as well what they are doing and saying on social networking sites.  It’s key to have a 360 degree view of your customer across all of your touchpoints in order to provide that relevant and consistent experience that they come to expect when interacting with your brand. Big data can enable you to effectively market, merchandize, and recommend the right products to the right customers and the right time.  By taking customer data and applying it to product recommendations, you have an opportunity to gain a greater share of wallet through the cross-selling and up-selling of additional products and services.  You can also build sustaining loyalty programs to continue to engage with your customers throughout their long-term relationship with your brand.

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  • Unit testing code paths

    - by Michael
    When unit testing using expectations, you define a set of method calls and corresponding results for those calls. These define the path through the method that you want to test. I have read that unit tests should not duplicate the code. But when you define these expectations, isn't that duplicating the code, or at least the process? How do you know when you're duplicating functionality under test?

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  • I&rsquo;ve moved out&hellip;

    - by Michael Cummings
    Originally posted on: http://geekswithblogs.net/Mathoms/archive/2013/06/21/irsquove-moved-outhellip.aspxGeeksWithBlogs has been a great property ever since I decided to start bloggging, however I have outgrown it and am moving to a new location. Please visit me at http://michaelcummings.net from now on. The RSS feed has been updated so that should automatically update to the new address. I’ll miss GWB, but my new property is hosted on Azure using Orchard and I have been really enjoying it so far.

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  • Introducing the BizTalk Maturity Assessment

    - by Michael Stephenson
    Originally posted on: http://geekswithblogs.net/michaelstephenson/archive/2013/06/22/153208.aspxIn the past I have had a number of customer engagements where Ive been called in because there are problems. There were often common themes to these issues faced by customers and I had a few processes, tools and ideas about how I helped these customers.Over time I learned developed a way of analysing the customers position and this has evolved into the BizTalk Maturity Assessment which I wanted to share.  The idea is that you complete a survey which asks various things related to BizTalk in your organisation.  You are then presented with a visualization of where you sit in terms of maturity in different areas of your BizTalk capability.You should be able to see the areas you need to improve and by retaking the survey at regular intervals you should be able to demonstrate improvement.I have taken the original idea and then been joined by some of my good friends in the community and included ideas from their experience and I think we have something which will help a lot of customers and something which could be a key community asset in the future.The site for this project is on the following link:http://www.biztalkmaturity.com/There is also a case study where I have used the original assessment which demonstrated how I originally used this to help one customer get from a place where they had lots of problems to a place where they were doing BizTalk really well.

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  • Freshen the RTS genre

    - by William Michael Thorley
    This isn't really a question, but a request for feedback. RPS (Rock, Paper, Scissors) RTS (Real Time Strategy) Demo version is out: The game is simple. It is an RTS. Why has it been made? Many if not most RTS’s are about economy and large numbers of unit types. The genre hasn’t actually developed the gameplay drastically from the very first RTS’s produced, some lesson have been learned, but the games are really very similar to how they have always been. RPS brings new gameplay to the RTS genre. Through three means: • New combat mechanics: RPS has two unique modes (as well as the old favourite) of resolving weapon fire. These change how combat happens, and make application of the correct units vital to success. From this comes the requirement to run Intel on your enemies. • Fixed Resource Economy: Each player has a fixed amount of energy, This means that there is a definite end to the game. You can attrition your enemy and try to outlast them, or try to outspend your opponent and destroy them. There is a limit to how fast ships can be built, through the generation of construction blocks, but energy is the fast limit on economy. • Game Modes: Game modes add victory conditions and new game pieces. The game is overseen by a controller which literally runs the game. Games are no longer line them up, gun them down. This means that new tactics must be played making skirmish games fresh with novel tactics without adding huge amounts of new game units to learn. I’ve produced RPS from the ground. I will be running a kickstarter in the near future, but right now I want feedback and input from the game developing community. Regarding the concepts, where RPS is going, the game modes, the combat mechanics. How it plays. RPS will give fresh gameplay to the genre so it must be right. It works over the internet or a LAN and supports single player games. Get it. Play it. Tell me about your games. Thank you Demo: https://dl.dropbox.com/u/51850113/RPS%20Playtest.zip Tutorials: https://dl.dropbox.com/u/51850113/RPSGamePlay.zip

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  • Timeout Considerations for Solicit Response – Part 2

    - by Michael Stephenson
    To follow up a previous article about timeouts and how they can affect your application I have extended the sample we were using to include WCF. I will execute some test scenarios and discuss the results. The sample We begin by consuming exactly the same web service which is sitting on a remote server. This time I have created a .net 3.5 application which will consume the web service using the basichttp binding. To show you the configuration for the consumption of this web service please refer to the below diagram. You can see like before we also have the connectionManagement element in the configuration file. I have added a WCF service reference (also using the asynchronous proxy methods) and have the below code sample in the application which will asynchronously make the web service calls and handle the responses on a call back method invoked by a delegate. If you have read the previous article you will notice that the code is almost the same.   Sample 1 – WCF with Default Timeouts In this test I set about recreating the same scenario as previous where we would run the test but this time using WCF as the messaging component. For the first test I would use the default configuration settings which WCF had setup when we added a reference to the web service. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client-side trace is as follows:   The server-side trace is as follows: Some observations on the results are as follows: The timeouts happened quicker than in the previous tests because some calls were timing out before they attempted to connect to the server The first few calls that timed out did actually connect to the server and did execute successfully on the server   Test 2 – Increase Open Connection Timeout & Send Timeout In this test I wanted to increase both the send and open timeout values to try and give everything a chance to go through. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The client side trace for this test was   The server-side trace for this test was: Some observations on this test are: This test proved if the timeouts are high enough everything will just go through   Test 3 – Increase just the Send Timeout In this test we wanted to increase just the send timeout. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The below is the client side trace The below is the server side trace Some observations on this test are: In this test from both the client and server perspective everything ran through fine The open connection timeout did not seem to have any effect   Test 4 – Increase Just the Open Connection Timeout In this test I wanted to validate the change to the open connection setting by increasing just this on its own. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client side trace was The server side trace was Some observations on this test are: In this test you can see that the open connection which relates to opening the channel timeout increase was not the thing which stopped the calls timing out It's the send of data which is timing out On the server you can see that the successful few calls were fine but there were also a few calls which hit the server but timed out on the client You can see that not all calls hit the server which was one of the problems with the WSE and ASMX options   Test 5 – Smaller Increase in Send Timeout In this test I wanted to make a smaller increase to the send timeout than previous just to prove that it was the key setting which was controlling what was timing out. The timeout values for this test are: openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:02:30"   The Test We simulated 21 calls to the web service Test Results The client side trace was   The server side trace was Some observations on this test are: You can see that most of the calls got through fine On the client you can see that call 20 timed out but still hit the server and executed fine.   Summary At this point between the two articles we have quite a lot of scenarios showing the different way the timeout setting have played into our original performance issue, and now we can see how WCF could offer an improved way to handle the problem. To summarise the differences in the timeout properties for the three technology stacks: ASMX The timeout value only applies to the execution time of your request on the server. The timeout does not consider how long your code might be waiting client side to get a connection. WSE The timeout value includes both the time to obtain a connection and also the time to execute the request. A timeout will not be thrown as an error until an attempt to connect to the server is made. This means a 40 second timeout setting may not throw the error until 60 seconds when the connection to the server is made. If the connection to the server is made you should be aware that your message will be processed and you should design for this. WCF The WCF send timeout is the setting most equivalent to the settings we were looking at previously. Like WSE this setting the counter includes the time to get a connection as well as the time to execute on a server. Unlike WSE and ASMX an error will be thrown as soon as the send timeout from making your call from user code has elapsed regardless of whether we are waiting for a connection or have an open connection to the server. This may to a user appear to have better latency in getting an error response compared to WSE or ASMX.

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