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• The Other "C" in CRM

  - by [email protected]

  By Brian Dayton on April 5, 2010 7:04 PM Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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• Can the authentication box appear earlier after startup?

  - by John

  I'd expected the authentication "Enter your password" box to appear and need to be answered before any applications would run after startup - rather like Windows demands a password first - but it seems to be quite an unrushed process. CAN it be persuaded to get going more briskly ? (I'm usually about to respond to a new email before it interrupts me after starting Linux from scratch :) (I'm quite new to Linux: I'm on Ubuntu 12.04 LTS)

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• How to do a cacheable redirection?

  - by John Doe

  When users enter my website example.com, their "preferred" language is detected and they are redirected (using a 301 Moved Permanently redirection) to example.com/en/ (for english), example.com/it/ (for italian), etc. It works perfectly, but when I analized my website with the Google Page Speed tool it gave me the following advice. Many pages, especially mobile pages, redirect users to a different URL, for instance from www.example.com to m.example.com. Making this redirect cacheable by the user's browser can speed up page load times for repeat visitors to a site. And later it says We recommend using a 302 redirect with a cache lifetime of one day. The redirect should include a Vary: User-Agent header as well as a Cache-Control: private header. So my questions are, how can I do a "cacheable" redirection in PHP? Would the following be enough? header("HTTP/1.0 302 Moved Temporarily"); header("Location: example.com/whatever"); exit;

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• How do you do ASP.Net performance testing?

  - by John

  Our team is in need of a performance testing process. We use ASP.Net (both web forms and MVC) and performance testing is not currently built into our projects. We occasionally do some ad-hoc analysis, such as checking the load on the server or SQL Server Profiler, but we don't have a true beginning to end, built into the project performance testing methodology. Where is a good place to start? I'm interested in both: Process - General knowledge, including best practices. Essential list of tools. I'm aware of a few tools, such as what's built into the pricier versions of VS 2010 and JetBrains products, though I haven't used them.

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• Lower Your Application Infrastructure Costs w/Oracle Database 11g

  - by john.brust

  Oracle Database 11g is designed to support enterprise applications, including Oracle E-Business Suite, Oracle PeopleSoft, and Oracle Siebel. And every Oracle customer can benefit from the performance, reliability, and security that Oracle Database 11g brings to these applications. Plus, Oracle Database 11g, helps you drive down your IT infrastructure costs. Join us next Friday for a webcast conversation with database expert Mark Townsend, Vice President of Oracle's Server Technology Division, to learn how you can benefit from running your applications on Oracle Database 11g. At the end of the presentation, we'll open up for live Q&A for approximately 30 minutes. Register now for our Friday, April 23rd, 2010 9:30am PT | 12:30pm ET live webcast.

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• 32-bit ODBC on Windows Server 2008 R2

  - by John Paul Cook

  Heterogeneous data access requires having the right drivers. If you have to use 32-bit ODBC drivers, you won’t find then when you start the Microsoft ODBC Administrator because it is 64-bit. The 32-bit ODBC Administrator is found here: C:\Windows\SysWOW64\odbcad32.exe You might want to make a shortcut for it to make it easy to find. You’ll need to use it when make 32-bit ODBC data connections. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!...(read more)

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• Win7 is not a tablet OS, no matter what the boys in Redmond think.

  - by John Conwell

  Despite what execs at Microsoft think, Windows 7 is NOT a tablet OS.  Just because you can install some software (or OS) on a device, doesn't mean that device is meant to run that software.  This seems to be the step that the non-engineer execs at Microsoft have seem to not understood.  In order to seamlessly work with a device, the software needs to be designed with that device in mind.  That has been the problem with the Windows PDA platform, the Windows Mobil platform, and now with trying to force fit Windows 7 on a tablet.  Its just not designed for that style of interaction.   Windows is designed to be interacted with via a mouse and keyboard.  In fact, it is brilliant at that.  But, It is NOT designed to be interacted with by your fingers.  And that is why the Windows tablet failed 10 years ago, and why it will fail today.  Its not the hardware's fault like Microsoft claimed 10 years ago.  Its the User Interaction design that failed. And this is why the iPhone and Android OS's work wonderfully on a tablet.  The user interaction was designed for small screens, navigated by big fat fingers.  I love these OS's and how I interact with them.  And when I play with a touch screen Windows 7 device, I am feel like I'm playing with a brittle wana-be.  And its not the hardware's fault.  The touchscreen is very responsive.  I actually like the hardware.  But the OS and the software are just not designed to be interacted with, with my big fat fingers.  In order to be successful, Microsoft needs to start from scratch, and build a platform AND SOFTWARE specifically for use by fingers.  Thats why everyone was so excited when they though Microsoft was going to release the Courier tablet.  Because it looked like a totally different platform.  Something that might actually work.  But Windows 7...I hate to burst your bubble, but you are not a touch platform.

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• Unrecoverable error during WUBI installation

  - by john

  I tried to install 12.10 on my PC with Windows 7 installed, but I don't have a CD drive and my PC doesn't support USB booting, so I tried the Windows Installer (WUBI). I had the ISO image mounted with daemon tools, so the Windows installer took those files and used them (I guess, because it didn't download any files). Everything went right, but when it prompted me to reboot, I rebooted the PC and then it starts to install, but when the installation process starts, a message that says: The installation found a unrecoverable error. pops out and makes me reboot, then when I select Ubuntu in the operating system selection screen, it says that an error occurred.

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• Should I add parameters to instance methods that use those instance fields as parameters?

  - by john smith optional

  I have an instance method that uses instance fields in its work. I can leave the method without that parameters as they're available to me, or I can add them to the parameter list, thus making my method more "generic" and not reliable on the class. On the other hand, additional parameters will be in parameters list. Which approach is preferable and why? Edit: at the moment I don't know if my method will be public or private. Edit2: clarification: both method and fields are instance level.

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• What Would a CyberWar Do To Your Business?

  - by [email protected]

  In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: · How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? · What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking · How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... · How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night. I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise. But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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• Cycles through black screen on login after changing password

  - by John L

  On my laptop, I forgot the password to my Ubuntu partition, so I logged into the root command shell on the recovery start up option in GRUB so that I could change the password. On my first attempt to change my user password, I got this error: root@username-PC:~# passwd username (*not my actual user name*) Enter new UNIX password: Retype new UNIX password: passwd: Authentication token manipulation error passwd: password unchanged After doing some research, I discovered that I was stuck as read only on the file system, so I ran the following command to remount the file partition as read/write: mount -rw -o remount / Afterwards, I change my user password using passwd and it was changed successfully. I restarted my laptop and tried to login using the new password but the only thing that happened was after entering my password it flashed to a black screen with some text that I couldn't make out except for "Ubuntu 12.04" then another black screen half a second later, and finally back to the login screen. Repeated attempts to login results in only this action.

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• Cumulative Feature Overviews For PeopleSoft 9.2 Now Available

  - by John Webb

  Cumulative Feature Overviews (aka CFO's), are a great tool to start your fit gap analysis for PeopleSoft 9.2.      Built into an Excel spreadsheet, it enables you to quickly understand major changes that have occurred across multiple releases for any give product.    For example, if you are on PeopleSoft Accounts Payable 8.9 and are looking for the changes that have occurred between 8.9 and 9.2, the CFO tool provides a list of these changes for all releases since PeopleSoft 8.9 with detailed descriptions.    Customers and partners can now download the 9.2 version of the CFO's in My Oracle Support at the link below. PeopleSoft Cumulative Feature Overview Tool Homepage [ID 1117033.1]

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• Do most programmers copy and paste code?

  - by John MacIntyre

  I learned very early on that cutting & pasting somebody else's code takes longer in the long run that writing it yourself. In my opinion unless you really understand it, cut & paste code will probably have issues which will be a nightmare to resolve. Don't get me wrong, I mean finding other peoples code and learning from it is essential, but we don't just paste it into our app. We rewrite the concepts into our app. But I'm constantly hearing about people who cut & paste, and they talk about it like it's common practice. I also see comments by others which indicate it's common practice. So, do most programmers cut & paste code?

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• How to change fonts using gnome-tweak-tool?

  - by john the fatbloke

  As a non-techie type user, I've managed to find the "Advanced Settings" option in the "other" menu listing, which is good (sort of). In the past, I've routinely installed the windows fonts from my windows partition. Now even though I have the msttcorefonts package installed, and all of the .ttf windows fonts installed (as far as I can tell), it doesn't matter whether I log out and back in (which in the past has brought up some of the stuff I've wanted installed), or even if I just restart the Ubuntu completely from boot, none of them are listed. So how do I make the gnome tweek tool see the directory with all the fonts in it please ?

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• Opensource showcase for MVC in Java Swing

  - by Regular John

  I've allready created small desktop CRUD applications using Java/Swing. In hindsight I'm not quite sure if the overall design of these applications is good. I've also done some reading on MVC and looked at different Swing-tutorials. My problem is, that I've got a very theroatical knowledge of MVC and on the other hand, most Swing-resources don't implement the MVC-pattern. Now I would like to get my hands dirty and see how MVC is implemented in Swing in a real-world-application. Are there any opensource project you could recommend? It would be also interesting to have more than one project, to see different approaches. Best fit would be a software, that uses a relational database in the backend, to see an overall design, that I can compare to my former applications.

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• How to Access Database Podcasts on iTunes

  - by john.brust

  Many of our Oracle Database Insider blog readers have asked "how can I access your podcasts on iTunes"? It's really simple, just click here to view all our Oracle Database podcasts and subscribe (to get the latest podcasts automatically downloaded into your iTunes library). The price is free, so get on-board and start listening today on your iPod, iPhone, or simply straight off your computer via iTunes. * Or if you don't have iTunes, click to download iTunes 9 (for Mac + PC).

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• Oracle Linked Servers on Windows Server 2008 R2

  - by John Paul Cook

  Oracle hasn’t yet released versions of its client software for Windows Server 2008 R2. If you need to create an Oracle linked server, that’s a problem. You’ll see this installation block when attempting to install the Oracle client software for Windows Server 2008: It’s very simple to fix. Check the first checkbox to make the installer ignore the version check. Click Next and ignore the warning you’ll see. The installation should complete successfully. Windows does offer various strategies for mitigating...(read more)

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• Executing Components in an Entity Component System

  - by John

  Ok so I am just starting to grasp the whole ECS paradigm right now and I need clarification on a few things. For the record, I am trying to develop a game using C++ and OpenGL and I'm relatively new to game programming. First of all, lets say I have an Entity class which may have several components such as a MeshRenderer,Collider etc. From what I have read, I understand that each "system" carries out a specific task such as calculating physics and rendering and may use more that one component if needed. So for example, I would have a MeshRendererSystem act on all entities with a MeshRenderer component. Looking at Unity, I see that each Gameobject has, by default, got components such as a renderer, camera, collider and rigidbody etc. From what I understand, an entity should start out as an empty "container" and should be filled with components to create a certain type of game object. So what I dont understand is how the "system" works in an entity component system. http://docs.unity3d.com/ScriptReference/GameObject.html So I have a GameObject(The Entity) class like class GameObject { public: GameObject(std::string objectName); ~GameObject(void); Component AddComponent(std::string name); Component AddComponent(Component componentType); }; So if I had a GameObject to model a warship and I wanted to add a MeshRenderer component, I would do the following: warship->AddComponent(new MeshRenderer()); In the MeshRenderers constructor, should I call on the MeshRendererSystem and "subscribe" the warship object to this system? In that case, the MeshRendererSystem should probably be a Singleton("shudder"). From looking at unity's GameObject, if each object potentially has a renderer or any of the components in the default GameObject class, then Unity would iterate over all objects available. To me, this seems kind of unnecessary since some objects might not need to be rendered for example. How, in practice, should these systems be implemented?

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• IT Optimization Plan Pays Off For UK Retailer

  - by [email protected]

  I caught this article in ComputerworldUK yesterday. The headline talks about UK-based supermarket chain Morrisons is increasing their IT spend...OK, sounds good. Even nicer that Oracle is a big part of that. But what caught my eye were three things: 1) Morrison's truly has a long term strategy for IT. In this case, modernizing and optimizing how they use IT for business advantage. 2) Even in a tough economic climate, Morrison's views IT investments as contributing to and improving the bottom line. Specifically, "The investment in IT contributed to a 21 percent increase in Morrison's underlying profit.." 3) The phased, 3-year "Optimization Plan" took a holistic approach to their business--from CRM and Supply Chain systems to the underlying application infrastructure. On the infrastructure front, adopting a more flexible Service-Oriented Architecture enabled them to be more agile and adapt their business and Identity Management helped with sometimes mundane (but costly) issues like lost passwords and being able to document who has access to what. Things don't always turn out so rosy. And I know it was a long and difficult process...but it's nice to see a happy ending every once in a while.

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• Java EE and GlassFish Server Roadmap Update

  - by John Clingan

  2013 has been a stellar year for both the Java EE and GlassFish Server communities. On June 12, Oracle and its partners announced the release of Java EE 7, which delivers on three major themes – HTML5, developer productivity, and meeting enterprise demands. The online event attracted over 10,000 views in the first two days! During the online event, Oracle also announced the availability of GlassFish Server Open Source Edition 4, the world's first Java EE 7 compatible application server. The primary role of GlassFish Server Open Source Edition has been, and continues to be, driving adoption of the latest release of the Java Platform, Enterprise Edition. Oracle also announced the Java EE 7 SDK, which bundles GlassFish Server Open Source Edition 4, as a Java EE 7 learning aid. Last, Oracle publicly announced the Java EE 7 reference implementation based on GlassFish Server Open Source Edition 4. Java EE is a popular platform, as evidenced by the 20+ Java EE 6 compatible implementations available to choose from. After the launch of Java EE 7 and GlassFish Server Open Source Edition 4, we began planning the Java EE 8 roadmap, which was covered during the JavaOne Strategy Keynote. To summarize, there is a lot of interest in improving on HTML5 support, Cloud, and investigating NoSQL support. We received a lot of great feedback from the community and customers on what they would like to see in Java EE 8. As we approached JavaOne 2013, we started planning the GlassFish Server roadmap. What we announced at JavaOne was that GlassFish Server Open Source Edition 4.1 is scheduled for 2014. Here is an update to that roadmap. GlassFish Server Open Source Edition 4.1 is scheduled for 2014 We are planning updates as needed to GlassFish Server Open Source Edition, which is commercially unsupported As we head towards Java EE 8: The trunk will eventually transition to GlassFish Server Open Source Edition 5 as a Java EE 8 implementation The Java EE 8 Reference Implementation will be derived from GlassFish Server Open Source Edition 5. This replicates what has been done in past Java EE and GlassFish Server releases. Oracle will no longer release future major releases of Oracle GlassFish Server with commercial support – specifically Oracle GlassFish Server 4.x with commercial Java EE 7 support will not be released. Commercial Java EE 7 support will be provided from WebLogic Server. Oracle GlassFish Server will not be releasing a 4.x commercial version Expanding on that last bullet, new and existing Oracle GlassFish Server 2.1.x and 3.1.x commercial customers will continue to be supported according to the Oracle Lifetime Support Policy. Oracle recommends that existing commercial Oracle GlassFish Server customers begin planning to move to Oracle WebLogic Server, which is a natural technical and license migration path forward: Applications developed to Java EE standards can be deployed to both GlassFish Server and Oracle WebLogic Server GlassFish Server and Oracle WebLogic Server have implementation-specific deployment descriptor interoperability (here and here). GlassFish Server 3.x and Oracle WebLogic Server share quite a bit of code, so there are quite a bit of configuration and (extended) feature similarities. Shared code includes JPA, JAX-RS, WebSockets (pre JSR 356 in both cases), CDI, Bean Validation, JAX-WS, JAXB, and WS-AT. Both Oracle GlassFish Server 3.x and Oracle WebLogic Server 12c support Oracle Access Manager, Oracle Coherence, Oracle Directory Server, Oracle Virtual Directory, Oracle Database, Oracle Enterprise Manager and are entitled to support for the underlying Oracle JDK. To summarize, Oracle is committed to the future of Java EE.  Java EE 7 has been released and planning for Java EE 8 has begun. GlassFish Server Open Source Edition continues to be the strategic foundation for Java EE reference implementation going forward. And for developers, updates will be delivered as needed to continue to deliver a great developer experience for GlassFish Server Open Source Edition. We are planning for GlassFish Server Open Source Edition 5 as the foundation for the Java EE 8 reference implementation, as well as bundling GlassFish Server Open Source Edition 5 in a Java EE 8 SDK, which is the most popular distribution of GlassFish. This will allow GlassFish releases to be more focused on the Java EE platform and community-driven requirements. We continue to encourage community contributions, bug reports, participation on the GlassFish forum, etc. Going forward, Oracle WebLogic Server will be the single strategic commercially supported application server from Oracle. Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract.It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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• Announcing Upcoming SOA and JMS Introductory Blog Posts

  - by John-Brown.Evans

  Announcing Upcoming SOA and JMS Introductory Blog Posts Beginning next week, SOA Proactive Support will begin posting a series of introductory blogs here on working with JMS in a SOA context. The posts will begin with how to set up JMS in WebLogic server, lead you through reading and writing to a JMS queue from the WLS Java samples, continue with how to access it from a SOA composite and, finally, describe how to set up and access AQ JMS (Advanced Queuing JMS) from a SOA/BPEL process. The posts will be of a tutorial nature and include step-by-step examples. Your questions and feedback are encouraged. The following topics are planned: How to Create a Simple JMS Queue in Weblogic Server 11g Using the QueueSend.java Sample Program to Send a Message to a JMS Queue Using the QueueReceive.java Sample Program to Read a Message from a JMS Queue How to Create an 11g BPEL Process Which Writes a Message Based on an XML Schema to a JMS Queue How to Create an 11g BPEL Process Which Reads a Message Based on an XML Schema from a JMS Queue How to Set Up an AQ JMS (Advanced Queueing JMS) for SOA Purposes How to Write to an AQ JMS Queue from a BPEL Process How to Read from an AQ JMS Queue from a BPEL Process

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• DataCash @ Hackathon

  - by John Breakwell

  Originally posted on: http://geekswithblogs.net/Plumbersmate/archive/2013/06/28/datacash--hackathon.aspxBack in May, DataCash was a sponsor for one of the biggest networking events for payments developers – Trans-hacktion. The 3-day Hackathon, organised by Birdback, was focused on the latest innovations in the payments and financial technology and held at the London Google Campus.  The event included demos from DataCash and other payments companies followed by hacking sessions. Teams had to hack a product that used partner APIs and present the hack in 3 minutes on the final day. The prizes up for grabs were: KingHacker3D Printer & Champagne 1stPebble Watch & 1 year of GitHub Silver plan 2ndAIAIAI Headphones & 1 year of GitHub Bronze plan 3rdRaspberry Pi & 6 months of GitHub Bronze plan APIUp Bracelet. Nintendo NES + Super Mario Game ANDBerg Cloud Little Printer & 100$ AWS credit & more...

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• How to Configure Name Servers using Webmin in Unmanaged VPS on Centos

  - by John

  I want to configure my site's name servers and all related stuff. I'm not able to find any good documention steps to do it straight-forwardly without understanding the nitty-gritty of this. I wish I could afford managed Vps I feel that I'm the odd one out looking for this documentation. I've followed doc at these places: http://www.webtop.com.au/blog/how-to-setup-dns-using-webmin-2009052848 , http://www.beer.org.uk/bsacdns and https://www.virtacoresupport.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=134

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• Develop website locally and push updates on Remote Server using Git

  - by John

  Together with a friend we are looking to develop a website (using Symfony2). We are on a Shared Hosting with SSH access. Below is the environment we'd like to setup: * Use git as Version Control (we are new to Git) * Share the tasks and develop on our local machines * Push the updates onto the remote server Here's our initial thoughts on how to do it (assuming Git is already running both locally and remotely): * Install Symfony on the Remote Server (basic setup) * Get a clone (using Git) of the project locally * Develop project locally and push updates (using Git) on the remote server Does this approach make sense, if not, any recommendations? Thanks

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• Allow user to SUDO a script without password.

  - by John Isaacks

  I have a php script with this: <?php #echo exec('whoami'); $output = shell_exec('bash /usr/local/svn/bash_repo/make-live'); echo "$output"; ?> The make-live script contains this: #!/bin/bash cd /var/www-cake sudo svn checkout file:///usr/local/svn/bash_repo/repo/ echo "Head revision has been pushed to live server" So the PHP user who is www-data needs to have nopasswd for that script. I am told I need to add: www-data ALL=NOPASSWD: /usr/local/svn/bash_repo/make-live To sudoers to allow this. First I run sudo visudo but I have no experience with vi so I try to open it in gedit with export EDITOR=gedit && sudo -E visudo which then just opens a sudoers.tmp file which is empty. I add the line and save it. But it doesn't do save. So I just try sudo visudo and I add the line right beneath this part: # User privilege specification root ALL=(ALL) ALL www-data ALL=NOPASSWD: /usr/local/svn/bash_repo/make-live I closed out sudoers and reopened to verify that it has saved. I even restart apache. I run the php file and it still doesn't work. What am I missing?

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