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• Consolidating Oracle E-Business Suite R12 on Oracle's SPARC SuperCluster

  - by Giri Mandalika

  An Optimized Solution for Oracle E-Business Suite (EBS) R12 12.1.3 is now available on oracle.com.     The Oracle Optimized Solution for Oracle E-Business Suite This solution was centered around the engineered system, SPARC SuperCluster T4-4. Check the business and technical white papers along with a bunch of relevant useful resources online at the above optimized solution page for EBS. What is an Optimized Solution? Oracle's Optimized Solutions are designed, tested and fully documented architectures that are tuned for optimal performance and availability. Optimized solutions are NOT pre-packaged, fully tuned, ready-to-install software bundles that can be downloaded and installed. An optimized solution is usually a well documented architecture that was thoroughly tested on a target platform. The technical white paper details the deployed application architecture along with various observations from installing the application on target platform to its behavior and performance in highly available and scalable configurations. Oracle E-Business Suite R12 Use Case Multiple E-Business Suite R12 12.1.3 application modules were tested in this optimized solution -- Financials (online - oracle forms & web requests), Order Management (online - oracle forms & web req uests) and HRMS (online - web requests & payroll batch). The solution will be updated with additional application modules, when they are available. Oracle Solaris Cluster is responsible for the high availability portion of the solution. Performance Data For the sake of completeness, test results were also documented in the optimized solution white paper. Those test results are mainly for educational purposes only. They give good sense of application behavior under the circumstances the application was tested. Since the major focus of the optimized solution is around highly available and scalable configurations, the application was configured to me et those criteria. Hence the documented test results are not directly comparable to any other E-Business Suite performance test results published by any vendor including Oracle. Such an attempt may lead to skewed, incorrect conclusions. Questions & Requests Feel free to direct your questions to the author of the white papers. If you are a potential customer who would like to test a specific E-Business Suite application module on any non-engineered syste m such as SPARC T4-X or engineered system such as SPARC SuperCluster, contact Oracle Solution Center.

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• Sustainability Activities at Oracle OpenWorld

  - by Evelyn Neumayr

  Close to 50,000 participants will come to San Francisco for Oracle OpenWorld and JavaOne events, held September 30-October 4, 2012 at Moscone Center. Oracle is very conscious of the impact that these events have on the environment and, as part of its ongoing commitment to sustainability, has developed a sustainable event program-now in its fifth year-that aims to maximize positive benefits and minimize negative impacts in a variety of ways. Click here for more details. At the Oracle OpenWorld conference, there will be many sessions and even a hands-on lab which discuss the sustainability solutions that Oracle provides for our customers. I wanted to highlight a few of those sessions here so if you will be at Oracle OpenWorld, you can make sure to attend them. One of the most compelling sessions promises to be our “Eco-Enterprise Innovation Awards and the Business Case for Sustainability” session on Wednesday, October 3 from 10:15 a.m. to 11:15 a.m. in Moscone West 3005. Oracle Chairman of the Board Jeff Henley, Chief Sustainability Officer Jon Chorley, and other Oracle executives will honor select customers with Oracle's Eco-Enterprise Innovation award. This award recognizes customers and their respective partners who rely on Oracle products to support their green business practices in order to reduce their environmental impact, while improving business efficiencies and reducing costs. Another interesting session is the “Tracking, Reporting, and Reducing Environmental Impact with Oracle Solutions” which occurs on Monday, October 1 from 4:45 p.m. to 5:45 p.m. in Moscone West Room 2022. This session covers Oracle’s overall sustainability strategy as well as Oracle Environmental Accounting and Reporting (EA&R), which leverages Oracle ERP and BI solutions for accurate, efficient tracking of energy, emissions, and other environmental data. If you want more details, make sure to visit the hands-on lab titled “Oracle Environmental Accounting & Reporting for Integrated Sustainability Reporting”. This hour-long lab will take place on Tuesday, October 2 at 5:00 p.m. in the Marriott Marquis Hotel-Nob Hill CD. Here you can learn how to use Oracle EA&R to collect sustainability-related data in an efficient and reliable manner as part of existing business processes in Oracle E-Business Suite or JD Edwards Enterprise One. Register for this hands-on lab here.  

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• AVIO Academy - ADF w/Oracle BPM

  - by BPMWarrior

  Oracle Platinum Partner AVIO Consulting is excited to announce the launch of the industry’s first ADF with Oracle BPM developer training program.  This training program is for any prospects or customers that could benefit from a better understanding of Oracle ADF and Oracle BPM.    Visit the AVIO Academy website for an in-depth description of the new ADF with Oracle BPM Workshop .     What it is: ·         Industry’s first ADF with Oracle BPM training program ·         3-day workshop showcasing application development using ADF with Oracle BPM Suite   Training Purpose: Teaches developers how to use Oracle Application Development Framework (ADF) with the Oracle Business Process Management (BPM) Suite.  The workshop is the only one of its kind on the market today.  During the course, students gain a better understanding of Oracle ADF, and the nuances of making it work with Oracle BPM.   Course Overview This course in AVIO’s BPM series, consists of 11 hands-on lessons designed specifically for developers.   It provides a comprehensive overview of ADF and Oracle BPM concepts, and step-by-step easy to follow instructions for creating and integrating ADF user interfaces with Oracle BPM processes.  Students leave the workshop with the working versions of the projects they build for their future reference.  Rather than just frantically clicking through the lessons, concepts are thoroughly explained and demonstrated.  Students leave understanding the best practices AVIO established during years of developing ADF solutions for Oracle BPM and SOA.   AVIO Academy This new workshop is offered through AVIO Academy, the only program with curriculum specifically developed for the most recent version of the Oracle BPM Suite. The academy specializes in hands-on role based training that uses an organization’s own processes for a more practical learning experience.   Visit the AVIO Academy website for an in-depth description of the new ADF with Oracle BPM Workshop. If you have any questions please contact Brandon Dean at [email protected]

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• Data Source Security Part 3

  - by Steve Felts

  In part one, I introduced the security features and talked about the default behavior.  In part two, I defined the two major approaches to security credentials: directly using database credentials and mapping WLS user credentials to database credentials.  Now it's time to get down to a couple of the security options (each of which can use database credentials or WLS credentials). Set Client Identifier on Connection When "Set Client Identifier" is enabled on the data source, a client property is associated with the connection.  The underlying SQL user remains unchanged for the life of the connection but the client value can change.  This information can be used for accounting, auditing, or debugging.  The client property is based on either the WebLogic user mapped to a database user using the credential map Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} or is the database user parameter directly from the getConnection() method, based on the “use database credentials” setting described earlier. To enable this feature, select “Set Client ID On Connection” in the Console.  See "Enable Set Client ID On Connection for a JDBC data source" http://docs.oracle.com/cd/E24329_01/apirefs.1211/e24401/taskhelp/jdbc/jdbc_datasources/EnableCredentialMapping.html in Oracle WebLogic Server Administration Console Help. The Set Client Identifier feature is only available for use with the Oracle thin driver and the IBM DB2 driver, based on the following interfaces. For pre-Oracle 12c, oracle.jdbc.OracleConnection.setClientIdentifier(client) is used.  See http://docs.oracle.com/cd/B28359_01/network.111/b28531/authentication.htm#i1009003 for more information about how to use this for auditing and debugging.   You can get the value using getClientIdentifier()  from the driver.  To get back the value from the database as part of a SQL query, use a statement like the following. “select sys_context('USERENV','CLIENT_IDENTIFIER') from DUAL”. Starting in Oracle 12c, java.sql.Connection.setClientInfo(“OCSID.CLIENTID", client) is used.  This is a JDBC standard API, although the property values are proprietary.  A problem with setClientIdentifier usage is that there are pieces of the Oracle technology stack that set and depend on this value.  If application code also sets this value, it can cause problems. This has been addressed with setClientInfo by making use of this method a privileged operation. A well-managed container can restrict the Java security policy grants to specific namespaces and code bases, and protect the container from out-of-control user code. When running with the Java security manager, permission must be granted in the Java security policy file for permission "oracle.jdbc.OracleSQLPermission" "clientInfo.OCSID.CLIENTID"; Using the name “OCSID.CLIENTID" allows for upward compatible use of “select sys_context('USERENV','CLIENT_IDENTIFIER') from DUAL” or use the JDBC standard API java.sql.getClientInfo(“OCSID.CLIENTID") to retrieve the value. This value in the Oracle USERENV context can be used to drive the Oracle Virtual Private Database (VPD) feature to create security policies to control database access at the row and column level. Essentially, Oracle Virtual Private Database adds a dynamic WHERE clause to a SQL statement that is issued against the table, view, or synonym to which an Oracle Virtual Private Database security policy was applied.  See Using Oracle Virtual Private Database to Control Data Access http://docs.oracle.com/cd/B28359_01/network.111/b28531/vpd.htm for more information about VPD.  Using this data source feature means that no programming is needed on the WLS side to set this context; it is set and cleared by the WLS data source code. For the IBM DB2 driver, com.ibm.db2.jcc.DB2Connection.setDB2ClientUser(client) is used for older releases (prior to version 9.5).  This specifies the current client user name for the connection. Note that the current client user name can change during a connection (unlike the user).  This value is also available in the CURRENT CLIENT_USERID special register.  You can select it using a statement like “select CURRENT CLIENT_USERID from SYSIBM.SYSTABLES”. When running the IBM DB2 driver with JDBC 4.0 (starting with version 9.5), java.sql.Connection.setClientInfo(“ClientUser”, client) is used.  You can retrieve the value using java.sql.Connection.getClientInfo(“ClientUser”) instead of the DB2 proprietary API (even if set setDB2ClientUser()).  Oracle Proxy Session Oracle proxy authentication allows one JDBC connection to act as a proxy for multiple (serial) light-weight user connections to an Oracle database with the thin driver.  You can configure a WebLogic data source to allow a client to connect to a database through an application server as a proxy user. The client authenticates with the application server and the application server authenticates with the Oracle database. This allows the client's user name to be maintained on the connection with the database. Use the following steps to configure proxy authentication on a connection to an Oracle database. 1. If you have not yet done so, create the necessary database users. 2. On the Oracle database, provide CONNECT THROUGH privileges. For example: SQL> ALTER USER connectionuser GRANT CONNECT THROUGH dbuser; where “connectionuser” is the name of the application user to be authenticated and “dbuser” is an Oracle database user. 3. Create a generic or GridLink data source and set the user to the value of dbuser. 4a. To use WLS credentials, create an entry in the credential map that maps the value of wlsuser to the value of dbuser, as described earlier.   4b. To use database credentials, enable “Use Database Credentials”, as described earlier. 5. Enable Oracle Proxy Authentication, see "Configure Oracle parameters" in Oracle WebLogic Server Administration Console Help. 6. Log on to a WebLogic Server instance using the value of wlsuser or dbuser. 6. Get a connection using getConnection(username, password).  The credentials are based on either the WebLogic user that is mapped to a database user or the database user directly, based on the “use database credentials” setting.  You can see the current user and proxy user by executing: “select user, sys_context('USERENV','PROXY_USER') from DUAL". Note: getConnection fails if “Use Database Credentials” is not enabled and the value of the user/password is not valid for a WebLogic Server user.  Conversely, it fails if “Use Database Credentials” is enabled and the value of the user/password is not valid for a database user. A proxy session is opened on the connection based on the user each time a connection request is made on the pool. The proxy session is closed when the connection is returned to the pool.  Opening or closing a proxy session has the following impact on JDBC objects. - Closes any existing statements (including result sets) from the original connection. - Clears the WebLogic Server statement cache. - Clears the client identifier, if set. -The WebLogic Server test statement for a connection is recreated for every proxy session. These behaviors may impact applications that share a connection across instances and expect some state to be associated with the connection. Oracle proxy session is also implicitly enabled when use-database-credentials is enabled and getConnection(user, password) is called,starting in WLS Release 10.3.6.  Remember that this only works when using the Oracle thin driver. To summarize, the definition of oracle-proxy-session is as follows. - If proxy authentication is enabled and identity based pooling is also enabled, it is an error. - If a user is specified on getConnection() and identity-based-connection-pooling-enabled is false, then oracle-proxy-session is treated as true implicitly (it can also be explicitly true). - If a user is specified on getConnection() and identity-based-connection-pooling-enabled is true, then oracle-proxy-session is treated as false.

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• Oracle BPM and Open Data integration development

  - by drrwebber

  Rapidly developing Oracle BPM application solutions with data source integration previously required significant Java and JDeveloper skills. Now using open source tools for open data development significantly reduces the coding needed.  Key tasks can be performed with visual drag and drop designing combined with menu selections entry and automatic form generation directly from XSD schema definitions. The architecture used is extremely lightweight, portable, open platform and scalable allowing integration with a variety of Oracle and non-Oracle data sources and systems. Two videos available on YouTube walk through the process at both an introductory conceptual level and then a deep dive into the programming needed using JDeveloper, Oracle BPM composer and Oracle WLS (WebLogic Server) along with the CAM editor and Open-XDX open source tools. Also available are coding samples and resources from the GitHub project page, along with working online demonstration resources on the VerifyXML site. Combining Oracle BPM with these open source tools provides a comprehensive simple and elegant solution set. Development times are slashed and rapid prototyping is enabled. Also existing data sources can be integrated using open data formats with either XML or JSON along with CRUD accessing via the Open-XDX Java component. The Open-XDX tool is a code-free approach where data mapping is configured as templates using visual drag and drop in the CAM Editor open source tool.  XML or JSON is then automatically generated or processed (output or input) and appropriate SQL statements created to support the data accessing.   Also included is the ability to integrate with fillable PDF forms via the XML templates and the Java PDF form filling library.  Again minimal Java coding is needed to associate the XML source content with the PDF named fields.  The Oracle BPM forms can be automatically generated from XSD schema definitions that are built from the data mapping templates.  This dramatically simplifies development work as all the integration artifacts needed are created by the open source editor toolset. The developer level video is designed as a tutorial with segments, hands-on demonstrations and reviews.  This allows developers to learn the techniques and approaches used in incremental steps. The intended audience ranges from data analysts to developers and assumes only entry level Java skills and knowledge.  Most actions are menu driven while Java coding is limited to simply configuring values and parameters along with performing builds and deployments from JDeveloper and Oracle WLS.   Additional existing Oracle online training resources can be referenced on Oracle BPM and WLS that cover other normal delivery aspects such as user management and application deployment.

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• Oracle Could Lead In Cloud Business Apps Within Year

  - by Richard Lefebvre

  Below is the reprint from an article, writen by By Pete Barlas, Investor's Business Daily, published on Investorscom: Oracle (ORCL) is all but destined to become the largest seller of cloud business-software applications, analysts say, and perhaps within a year. What that means in the long run is much debated, though, as analysts aren't sure whether pricing competition might cut into profit or what other issues might develop in the fast-emerging cloud software field. But the database leader, which is either No. 1 or 2 to SAP (SAP) in business apps overall, simply has the size and scope to overtake current cloud business-app leader, Salesforce.com (CRM), analysts say. Oracle rolled out its first full suite of cloud applications on June 6. Cloud computing lets companies store data and apps on the Internet "cloud" and access it quickly and easily. The applications run the gamut of customer relationship management software to social networking sites for employees, partners and customers. For longtime software giants like Oracle, the cloud is a big switch. They get the great bulk of revenue from companies and other enterprises buying or licensing software that the customers keep on their own computer systems. Vendors also get annual maintenance fees. Analysts estimate Oracle is taking in a mere $1 billion or so a year from cloud-based software sales and services now. But while that's just a sliver of the company's $37 billion in sales last year, it's already about a third of the total sales for Salesforce, which is expected to end this year with some $3 billion in revenue. Operates In 145 Countries Oracle operates in more than 145 countries vs. about 70 for Salesforce. And Oracle has far more apps than Salesforce. Revenue doesn't equate to profit, but it's inevitable that huge Oracle will become the largest seller of cloud applications, says Trip Chowdhry, an analyst for Global Equities Research. "What Oracle has is global presence," he said. "They have two things driving the revenue: breadth of the offering and breadth of the distribution. You put those applications in those sales reps' hands and you get deployments not in just one country but several countries." At the June 6 event, Oracle CEO Larry Ellison emphasized that his company could and would beat Salesforce.com in head-to-head battles for customers. Oracle makes software to help companies manage such tasks as customer relationships, recruiting, supply chains, projects, finances and more. That range gives it an edge over all rivals, says Michael Fauscette, an analyst for research firm IDC.

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• 2?????????????(Fusion Middleware??)

  - by rika.tokumichi

  ??????????OTN????????? ?????????????????????????????????????????????? ??????????????????????????????????????????????? ??????Fusion Middleware??2?1?~2?28?????????????! ??????????? 1?:Oracle WebLogic Server 11g?Download? 2?:Oracle JDeveloper 11g?Download? 3?:Oracle JRockit Mission Control 3.1.2?Download? 4?:Oracle SOA Suite 11g ?Download? 5?:Oracle WebLogic Server 10g?Download? (????2?1?~2?28?) 4??Oracle SOA Suite???????????!???????SOA??????????????????????????? OTN?????????? >2010?2??????????? SOA???????(?????????????)???PDF????Flash???????????????????? ???????: Oracle SOA Suite 11g ???? ??SOA????!!BPEL???? ??SOA??!! WEB???????? OTN ??? >SOA/BPM????? - ???????? - Web????????????SOA/BPM???????????????????????????????????????????????????????????????????????????????????????????????SOA/BPM???????????????? ???????? >Architect Center: SOA ??? ???????Java EE?SOA???????????????????????????? ????????????????????????????SOA?????????????????? ??????????SOA Suite 11g?SOA????????????????? >Java??????SOA (Oracle SOA Suite 11g R1 PS2???) >Oracle SOA Suite 11g R1 Patch Set 2 (11.1.1.3.0) ??? >(1) Oracle SOA Suite 11g R1?????????????????????? >>????SOA??????? ??????????????????????!

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• Oracle Database 12c ?????(??10?29?)

  - by user763299

  ?????/??: ????????? Oracle Database 12c ?????,??????????????????????????????????,?????????? Oracle ????,???? Oracle ???????????????,???? Database 12c ??????????,??????????????????????????? ????????,???????????? Database 12c ???????????????: ? Oracle SQL Developer ?????????? ? Oracle SQL Developer ??????? ?? Oracle Enterprise Manager ?????????? ??? 2013?10?29? ??? ???????: ?? 13391606778 010-64418595-6056 Email:[email protected] ???? 09:00-09:15 ?? 09:15-10:15 ????:Oracle Database 12c ?? ???? Oracle Database 12c ???????????,???????????????????????????? 10:15-11:15 Oracle????????? 11:15-11:30 ?? 11:30-12:15 ????????? Oracle Database 12c ?? Oracle ?????????????????????????????? 12:15-12:30 ?? 12:30-13:30 ?? 13:30-14:15 ????:? Oracle SQL Developer ????????? ????????????????? - ?????????????? - ??????????? - ???????? 14:15-15:15 ????:? Oracle SQL Developer ???Data Redaction Data Redaction?????????????????: - ??Redaction?? - ??Redaction?? - ????Redaction?? - ??Redaction??????? - ??Redaction?? - ??Redaction?? 15:15-16:00 ????:?? Oracle Enterprise Manager Express ?????????? ??????: - ?? Oracle Enterprise Manager Express - ?? Oracle Enterprise Manager Express ??????? 16:00 ?? ??????????????,??????????????????????? ???? © 2013,??????/????????????? ???? | ????????? | ????

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• ???????/???Web????????????!??????????????

  - by Yusuke.Yamamoto

  ????? ??:2010/11/04 ??:??????/?? ???????????????????·????????????????????????????????????????????????????????Web?????????????????????????????????????????????????????DB?? Oracle TimesTen In-Memory Database ???????????????????????????? ????????????????????????Oracle In-Memory Database Cache ?????Oracle TimesTen IMDB / Oracle IMDB Cache 11g ?????????? ????????? ????????????????? http://otndnld.oracle.co.jp/ondemand/otn-seminar/movie/TT11041100.wmv http://www.oracle.com/technology/global/jp/ondemand/otn-seminar/pdf/TimesTen_OrD_20101104_print.pdf

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• Systems Solutions at COLLABORATE12

  - by ferhat

  Want to connect with fellow Oracle users and learn more about how to maximize your Oracle software environments with Oracle Systems?   Pack your bags for Las Vegas!   COLLABORATE 12  is right around the corner! COLLABORATE 12 Conference will be held at the Mandalay Bay in Las Vegas, NV 22-26 April, 2012. This is an event designed and delivered by users just like you with sessions, interactive panel discussions and hands-on learning opportunities packed with first-hand experiences, case studies and practical “how-to” content.. This year’s event includes a number of educational sessions and demos for users interested in learning from the experts how to use Oracle Optimized Solutions to get the most out of their Oracle Technology and Application software. Oracle Optimized Solutions are proven blueprints that eliminate integration guesswork by combing best in class hardware and software components to deliver complete system architectures that are fully tested, and include documented best practices that reduce integration risks and deliver better application performance.  And because they are highly flexible by design,  Oracle Optimized Solutions   can be implemented as an end-to-end solution or easily adapted into existing environments. Follow Oracle Infrared at Twitter, Facebook, Google+, and LinkedIn  to catch the latest news, developments, announcements, and inside views from  Oracle Optimized Solutions. Please come by our Exhibition Booth #1273 to see the demos and meet 1-1 with the experts behind a number of  Oracle Optimized Solutions  including those for JD Edwards EnterpriseOne, E-Business Suite, PeopleSoft HCM, Oracle WebCenter, and Oracle Database.  Exhibitor Showcase Booth #1273 DAY TIME TITLE Monday  April 23 6:00 pm - 8:00 pm Welcome Reception in the Exhibitor Showcase Tuesday  April 24 10:15 am - 4:00 pm Exhibitor Showcase Open 1:00 pm - 2:00 pm Dedicated Exhibitor Showcase Time 5:30 pm - 7:00 pm Exhibitor Showcase Happy Hour Wednesday  April 25 10:30 am - 3:00 pm Exhibitor Showcase Open 2:15 pm -3:00 pm Afternoon Break in Exhibitor Showcase  There are also a number of deep dive, educational sessions covering deployment best practices using Oracle’s engineered systems and best-in-class hardware, operating system and virtualization technologies.  Education Sessions DAY TIME TITLE LOCATION Monday  April 23 9:45 am - 10:45 am Architecting and Implementing Backup and Recovery Solutions Surf E Tuesday  April 24 2:00 pm – 3:00 pm Oracle's High Performance Systems for JD Edwards EnterpriseOne Mandalay Bay GH 4:30 pm - 5:30 pm Virtualization Boot Camp: What's New with Oracle VM Server for x86 Mandalay Bay C 9:30 am - 10:30 am Oracle on Oracle VM - Expert Panel Mandalay Bay L Wednesday  April 25 9:30 am - 10:30 am Cloud Computing Directions: Part II Understanding Oracle's Cloud Directions South Seas E  And don’t forget the keynotes and software roadmap sessions! Keynotes and Roadmap Sessions DAY TIME TITLE LOCATION Sunday  April 22 3:20 pm – 4:20 pm Oracle’s Cloud Computing Strategy Breakers B Monday  April 23 11:00 am – 12:00 pm JD Edwards - Vision, Promises and Execution: IT'S THE WAY WE ROLL and Why it Matters! Mandalay Bay A 11:00 am – 12:00 pm PeopleSoft Executive Update and Roadmap Mandalay Bay J 1:15 pm - 2:15 pm Oracle Database - Engineered for Innovation Mandalay Bay L 2:30 pm - 3:30 pm Oracle E-Business Suite Applications Strategy and General Manager Update Mandalay Bay D Tuesday  April 24 9:15 am - 10:15 am IT at Oracle: The Art of IT Transformation to Enable Business Growth Mandalay Bay Ballroom H

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• Easy and Rapid Deployment of Application Workloads with Oracle VM

  - by Antoinette O'Sullivan

  Oracle VM is designed for easy and rapid deployment of application workloads. In addition to allowing for rapid deployment of an entire application stack, Oracle VM now gives administrators more fine-grained control of the application payloads inside the virtual machine. To get started on Oracle VM Server for x86 or Oracle VM Server fo SPARC, what better solution than to take the corresponding training course. You can take this training from your own desk, by choosing from a selection of live-virtual events already on the schedule on the Oracle University Portal. Alternatively, you can travel to an education center to take these courses. Below is a selection of in-class events already on the schedule for each course: Oracle VM Administration: Oracle VM Server for x86  Location  Date  Delivery Language  Paris, France  11 December 2013  French  Rome, Italy  22 April 2014  Italian  Budapest, Hungary  4 November 2013  Hungarian  Riga, Latvia  3 February 2014  Latvian  Oslo, Norway  9 December 2013  English  Warsaw, Poland  12 February 2014  Polish  Ljubjana, Slovenia  25 November 2013 Slovenian   Barcelona, Spain  29 October 2013  Spanish  Istanbul, Turkey  23 December 2013  Turkish  Cairo, Egypt  1 December 2013  Arabic  Johannesburg, South Africa  9 December 2013   English   Melbourne, Australia  12 February 2014  English  Sydney, Australia  25 November 2013   English   Singapore 27 November 2013    English   Montreal, Canada 18 February 2014  English  Ottawa, Canada  18 February 2014  English  Toronto, Canada  18 February 2014  English  Phoenix, AZ, United States  18 February 2014   English   Sacramento, CA, United States 18 February 2014    English   San Francisco, CA, United States 18 February 2014   English  San Jose, CA, United States  18 February 2014  English  Denver, CO, United States 22 January 2014   English  Roseville, MN, United States 10 February 2014    English   Edison, NJ, United States  18 February 2014  English  King of Prussia, PA, United States  18 February 2014  English  Reston, VA, United States  26 March 2014  English Oracle VM Server for SPARC: Installation and Configuration  Location  Date  Delivery Language  Prague, Czech Republic  2 December 2013  Czech  Paris, France  9 December 2013  French  Utrecht, Netherlands  9 December 2013  Dutch  Madrid, Spain  28 November 2013  Spanish  Dubai, United Arab Emirates  5 February 2014  English  Melbourne, Australia  31 October 2013  English  Sydney, Australia  10 February 2014  English  Tokyo, Japan  6 February 2014  Japanese  Petaling Jaya, Malaysia  23 December 2013  English  Auckland, New Zealand  21 November 2013  English  Singapore  7 November 2013  English  Toronto, Canada  25 November 2013  English  Sacramento, CA, United States  2 December 2013  English  San Francisco, CA, United States  2 December 2013  English  San Jose, CA, United States  2 December 2013  English  Caracas, Venezuela 5 November 2013   Spanish

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• Cloud Apps News @#OOW12

  - by Natalia Rachelson

  All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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• Oracle Enterprise Data Quality: Ever Integration-ready

  - by Mala Narasimharajan

  It is closing in on a year now since Oracle’s acquisition of Datanomic, and the addition of Oracle Enterprise Data Quality (EDQ) to the Oracle software family. The big move has caused some big shifts in emphasis and some very encouraging excitement from the field.  To give an illustration, combined with a shameless promotion of how EDQ can help to give quick insights into your data, I did a quick Phrase Profile of the subject field of emails to the Global EDQ mailing list since it was set up last September. The results revealed a very clear theme:   Integration, Integration, Integration! As well as the important Siebel and Oracle Data Integrator (ODI) integrations, we have been asked about integration with a huge variety of Oracle applications, including EBS, Peoplesoft, CRM on Demand, Fusion, DRM, Endeca, RightNow, and more - and we have not stood still! While it would not have been possible to develop specific pre-integrations with all of the above within a year, we have developed a package of feature-rich out-of-the-box web services and batch processes that can be plugged into any application or middleware technology with ease. And with Siebel, they work out of the box. Oracle Enterprise Data Quality version 9.0.4 includes the Customer Data Services (CDS) pack – a ready set of standard processes with standard interfaces, to provide integrated: Address verification and cleansing  Individual matching Organization matching The services can are suitable for either Batch or Real-Time processing, and are enabled for international data, with simple configuration options driving the set of locale-specific dictionaries that are used. For example, large dictionaries are provided to support international name transcription and variant matching, including highly specialized handling for Arabic, Japanese, Chinese and Korean data. In total across all locales, CDS includes well over a million dictionary entries.   Excerpt from EDQ’s CDS Individual Name Standardization Dictionary CDS has been developed to replace the OEM of Informatica Identity Resolution (IIR) for attached Data Quality on the Oracle price list, but does this in a way that creates a ‘best of both worlds’ situation for customers, who can harness not only the out-of-the-box functionality of pre-packaged matching and standardization services, but also the flexibility of OEDQ if they want to customize the interfaces or the process logic, without having to learn more than one product. From a competitive point of view, we believe this stands us in good stead against our key competitors, including Informatica, who have separate ‘Identity Resolution’ and general DQ products, and IBM, who provide limited out-of-the-box capabilities (with a steep learning curve) in both their QualityStage data quality and Initiate matching products. Here is a brief guide to the main services provided in the pack: Address Verification and Standardization EDQ’s CDS Address Cleaning Process The Address Verification and Standardization service uses EDQ Address Verification (an OEM of Loqate software) to verify and clean addresses in either real-time or batch. The Address Verification processor is wrapped in an EDQ process – this adds significant capabilities over calling the underlying Address Verification API directly, specifically: Country-specific thresholds to determine when to accept the verification result (and therefore to change the input address) based on the confidence level of the API Optimization of address verification by pre-standardizing data where required Formatting of output addresses into the input address fields normally used by applications Adding descriptions of the address verification and geocoding return codes The process can then be used to provide real-time and batch address cleansing in any application; such as a simple web page calling address cleaning and geocoding as part of a check on individual data.     Duplicate Prevention Unlike Informatica Identity Resolution (IIR), EDQ uses stateless services for duplicate prevention to avoid issues caused by complex replication and synchronization of large volume customer data. When a record is added or updated in an application, the EDQ Cluster Key Generation service is called, and returns a number of key values. These are used to select other records (‘candidates’) that may match in the application data (which has been pre-seeded with keys using the same service). The ‘driving record’ (the new or updated record) is then presented along with all selected candidates to the EDQ Matching Service, which decides which of the candidates are a good match with the driving record, and scores them according to the strength of match. In this model, complex multi-locale EDQ techniques can be used to generate the keys and ensure that the right balance between performance and matching effectiveness is maintained, while ensuring that the application retains control of data integrity and transactional commits. The process is explained below: EDQ Duplicate Prevention Architecture Note that where the integration is with a hub, there may be an additional call to the Cluster Key Generation service if the master record has changed due to merges with other records (and therefore needs to have new key values generated before commit). Batch Matching In order to allow customers to use different match rules in batch to real-time, separate matching templates are provided for batch matching. For example, some customers want to minimize intervention in key user flows (such as adding new customers) in front end applications, but to conduct a more exhaustive match on a regular basis in the back office. The batch matching jobs are also used when migrating data between systems, and in this case normally a more precise (and automated) type of matching is required, in order to minimize the review work performed by Data Stewards.  In batch matching, data is captured into EDQ using its standard interfaces, and records are standardized, clustered and matched in an EDQ job before matches are written out. As with all EDQ jobs, batch matching may be called from Oracle Data Integrator (ODI) if required. When working with Siebel CRM (or master data in Siebel UCM), Siebel’s Data Quality Manager is used to instigate batch jobs, and a shared staging database is used to write records for matching and to consume match results. The CDS batch matching processes automatically adjust to Siebel’s ‘Full Match’ (match all records against each other) and ‘Incremental Match’ (match a subset of records against all of their selected candidates) modes. The Future The Customer Data Services Pack is an important part of the Oracle strategy for EDQ, offering a clear path to making Data Quality Assurance an integral part of enterprise applications, and providing a strong value proposition for adopting EDQ. We are planning various additions and improvements, including: An out-of-the-box Data Quality Dashboard Even more comprehensive international data handling Address search (suggesting multiple results) Integrated address matching The EDQ Customer Data Services Pack is part of the Enterprise Data Quality Media Pack, available for download at http://www.oracle.com/technetwork/middleware/oedq/downloads/index.html.

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• HealthSouth Upgrades to Oracle Database 11g Release 2 and Oracle RAC

  - by jenny.gelhausen

  HealthSouth Corporation, the nation's largest provider of inpatient rehabilitation services, has upgraded to Oracle Database 11g Release 2 underneath PeopleSoft Enterprise Human Capital Management. Additionally, HealthSouth improved the availability and performance of its Oracle PeopleSoft Enterprise applications and Enterprise Data Warehouse using Oracle Database 11g and Oracle Real Application Clusters. Oracle Database options -- Oracle Advanced Compression and Oracle Partitioning are key to HealthSouth's data lifecycle management practices and to utilizing storage systems more efficiently. Using compression on both partitioned as well as non-partitioned tables in its data warehouse, HealthSouth has seen a 4X storage reduction without any cost to performance. "Oracle Database 11g, along with Oracle Real Application Clusters, Advanced Compression and Partitioning, all lend themselves to delivering highly available, performant data warehousing," said Henry Lovoy, Data Manager, HealthSouth Corporation. Press Release var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• E-Business Suite 12.1.3 Data Masking Certified with Enterprise Manager 12c

  - by Elke Phelps (Oracle Development)

  Following up on our prior announcement for EM 11g, we're pleased to announce the certification of the E-Business Suite 12.1.3 Data Masking Template for the Data Masking Pack with Enterprise Manager Cloud Control 12c. You can use the Oracle Data Masking Pack with Oracle Enterprise Manager Grid Control 12c to scramble sensitive data in cloned E-Business Suite environments.  Due to data dependencies, scrambling E-Business Suite data is not a trivial task.  The data needs to be scrubbed in such a way that allows the application to continue to function.  You may scramble data in E-Business Suite cloned environments with EM12c using the following template: E-Business Suite 12.1.3 Data Masking Template for Data Masking Pack with EM12c (Patch 14407414) What does data masking do in E-Business Suite environments? Application data masking does the following: De-identify the data:  Scramble identifiers of individuals, also known as personally identifiable information or PII.  Examples include information such as name, account, address, location, and driver's license number. Mask sensitive data:  Mask data that, if associated with personally identifiable information (PII), would cause privacy concerns.  Examples include compensation, health and employment information.   Maintain data validity:  Provide a fully functional application. How can EBS customers use data masking? The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers.  The template works with the Oracle Data Masking Pack and Oracle Enterprise Manager to obscure sensitive E-Business Suite information that is copied from production to non-production environments. The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing.  What's new with EM 12c? Some of the execution steps may also be performed with EM Command Line Interface (EM CLI).  Support of EM CLI is a new feature with the E-Business Suite Release 12.1.3 template for EM 12c.  Is there a charge for this? Yes. You must purchase licenses for the Oracle Data Masking Pack plug-in. The Oracle E-Business Suite 12.1.3 Template for the Data Masking Pack is included with the Oracle Data Masking Pack license.  You can contact your Oracle account manager for more details about licensing. References Additional details and requirements are provided in the following My Oracle Support Note: Using Oracle E-Business Suite Release 12.1.3 Template for the Data Masking Pack with Oracle Enterprise Manager 12.1.0.2 Data Masking Tool (Note 1481916.1) Masking Sensitive Data in the Oracle Database Real Application Testing User's Guide 11g Release 2 (11.2) Related Articles Scrambling Sensitive Data in E-Business Suite

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• Easing the Journey to the Private Cloud with Oracle Consulting

  - by MichaelM-Oracle

  By Sanjai Marimadaiah, Senior Director, Strategy & Business Development – Cloud Solutions, Oracle Consulting Services Business leaders are now leading the charge on how their firms can profit from cloud solutions. Agility and innovation are becoming the primary drivers of the business case for the cloud, even more than the anticipated cost savings. Leaders need to find the right strategy and optimize the use of cloud-based applications across their enterprise-computing infrastructure. The Problem – Current State With prevalent IT practices, many organizations find that they run multiple IT solutions serving similar business needs. This has led to the proliferation of technology stacks, for example: Oracle 10g on Sun T4 running Solaris 9; Oracle 11g on Exadata running Linux; or Oracle 12c on commodity x86 servers. This variance has a huge impact on an organization’s agility and expenses, and requires IT professionals with varied skills as well as on-going training for different systems and tools. Fortunately there is a practical business strategy to overcome this unneeded redundancy. Thus begins a journey to the right cloud computing solution. The Solution – Cloud Services from Oracle Consulting Services (OCS) Oracle Consulting Services (OCS ) works closely with our clients as trusted advisors to proactively respond to business needs and IT concerns. OCS understands that making the transition to cloud solutions begins with a strategic conversation, based on its deep expertise for successfully completing private cloud service engagements with several companies. For a journey to the cloud, Oracle Consulting Services leads the client through four phases– standardization, consolidation, service delivery, and enterprise cloud – to achieve optimal returns. Phase 1 - Standardization Oracle Consulting Services (OCS) works with clients to evaluate their business requirements and propose a set of standard solutions stacks for various IT solutions. This is an opportune time to evaluate cloud ready solutions, such as Oracle 12c, Oracle Exadata, and the Oracle Database Appliance (ODA). The OCS consultants, together with the delivery team, then turn to upgrading and migrating existing solution stacks to standardized offerings. OCS has the expertise and tools to complete this stage in a fraction of the time required by other IT services companies. Clients quickly realize cost savings in tools, processes, and type/number of resources required. This standardization also improves agility of the IT organizations and their abilities to respond to the needs of various business units. Phase 2 - Consolidation During the consolidation phase, OCS consultants programmatically consolidate hundreds of databases into a smaller number of servers to improve utilization, reduce floor space, and optimize maintenance costs. Consolidation helps clients realize huge savings in CapEx investments and shrink OpEx costs. The use of engineered systems, such as Oracle Exadata, greatly reduces the client’s risk of moving to a new solution stack. OCS recommends clients to pursue Phase 1 (Standardization) and Phase 2 (Consolidation) simultaneously to reduce the overall time, effort, and expense of the cloud journey. Phase 3 - Service Delivery Once a client is on a path of standardization and consolidation, OCS consultants create Service Catalogues based on the SLAs requirements and the criticality of the solutions. The number and types of Service Catalogues (Platinum, Gold, Silver, Bronze, etc.) vary from client to client. OCS consultants also implement a variety of value-added cloud solutions, including monitoring, metering, and charge-back solutions. At this stage, clients are able to achieve a high level of understanding in their cloud journey. Their IT organizations are operating efficiently and are more agile in responding to the needs of business units. Phase 4 - Enterprise Cloud In the final phase of the cloud journey, the economics of the IT organizations change. Business units can request services on-demand; applications can be deployed and consumed on a pay-as-you-go model. OCS has the expertise and capabilities to establish processes, programs, and solutions required for IT organizations to transform how they interact with business units. The Promise of Cloud Solutions Depending the size and complexity of their business model, some clients are able to abbreviate some phases of their cloud journey. Cloud solutions are still evolving and there is rapid pace of innovation to transform how IT organizations operate. The lesson is clear. Cloud solutions hold a lot of promise for business agility. Business leaders can now leverage an additional set of capabilities and services. They can ramp up their pace of innovation. With cloud maturity, they can compete more effectively in their respective markets. But there are certainly challenges ahead. A skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. Oracle Consulting Services has expertise and a portfolio of services to help clients succeed on their journey to the cloud.

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• WebLogic JDBC Use of Oracle Wallet for SSL

  - by Steve Felts

  Introduction Secure Sockets Layer (SSL) can be used to secure the connection between the middle tier “client”, WebLogic Server (WLS) in this case, and the Oracle database server.  Data between WLS and database can be encrypted.  The server can be authenticated so you have proof that the database can be trusted by validating a certificate from the server.  The client can be authenticated so that the database only accepts connections from clients that it trusts. Similar to the discussion in an earlier article about using the Oracle wallet for database credentials, the Oracle wallet can also be used with SSL to store the keys and certificates.  By using it correctly, clear text passwords can be eliminated from the JDBC configuration and client/server configuration can be simplified by sharing the wallet across multiple datasources. There is a very good Oracle Technical White Paper on using SSL with the Oracle thin driver at http://www.oracle.com/technetwork/database/enterprise-edition/wp-oracle-jdbc-thin-ssl-130128.pdf [LINK1].  The link http://www.oracle.com/technetwork/middleware/weblogic/index-087556.html [LINK2] describes how to use WebLogic Server with Oracle JDBC Driver SSL. The information in this article is a guide on what steps need to be taken in the variety of available options; use the links above for details. SSL from the driver to the database server is basically turned on by specifying a protocol of “tcps” in the URL.  However, there is a fair amount of setup needed.  Also remember that there is an overhead in performance. Creating the wallets The common use cases are 1. “data encryption and server-only authentication”, requiring just a trust store, or 2. “data encryption and authentication of both tiers” (client and server), requiring a trust store and a key store. It is recommended to use the auto-login wallet type so that clear text passwords are not needed in the datasource configuration to open the wallet.  The store type for an auto-login wallet is “SSO” (Single Sign On), not “JKS” or “PKCS12” as in [LINK2].  The file name is “cwallet.sso”. Wallets are created using the orapki tool.  They need to be created based on the usage (encryption and/or authentication).  This is discussed in detail in [LINK1] in Appendix B or in the Advanced Security Administrator’s Guide of the Database documentation. Database Server Configuration It is necessary to update the sqlnet.ora and listener.ora files with the directory location of the wallet using WALLET_LOCATION.  These files also indicate whether or not SSL_CLIENT_AUTHENTICATION is being used (true or false). The Oracle Listener must also be configured to use the TCPS protocol.  The recommended port is 2484. LISTENER = (ADDRESS_LIST= (ADDRESS=(PROTOCOL=tcps)(HOST=servername)(PORT=2484))) WebLogic Server Classpath The WebLogic Server CLASSPATH must have three additional security files. The files that need to be added to the WLS CLASSPATH are $MW_HOME/modules/com.oracle.osdt_cert_1.0.0.0.jar $MW_HOME/modules/com.oracle.osdt_core_1.0.0.0.jar $MW_HOME/modules/com.oracle.oraclepki_1.0.0.0.jar One way to do this is to add them to PRE_CLASSPATH environment variable for use with the standard WebLogic scripts. Setting the Oracle Security Provider It’s necessary to enable the Oracle PKI provider on the client side.  This can either be done statically by updating the java.security file under the JRE or dynamically by setting it in a WLS startup class using java.security.Security.insertProviderAt(new oracle.security.pki.OraclePKIProvider (), 3); See the full example of the startup class in [LINK2]. Datasource Configuration When creating a WLS datasource, set the PROTOCOL in the URL to tcps as in the following. jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcps)(HOST=host)(PORT=port))(CONNECT_DATA=(SERVICE_NAME=myservice))) For encryption and server authentication, use the datasource connection properties: - javax.net.ssl.trustStore=location of wallet file on the client - javax.net.ssl.trustStoreType=”SSO” For client authentication, use the datasource connection properties: - javax.net.ssl.keyStore=location of wallet file on the client - javax.net.ssl.keyStoreType=”SSO” Note that the driver connection properties for the wallet require a file name, not a directory name. Active GridLink ONS over SSL For completeness, there is another SSL usage for WLS datasources.  The communication with the Oracle Notification Service (ONS) for load balancing information and node up/down events can use SSL also. Create an auto-login wallet and use the wallet on the client and server.  The following is a sample sequence to create a test wallet for use with ONS. orapki wallet create -wallet ons -auto_login -pwd ONS_Wallet orapki wallet add -wallet ons -dn "CN=ons_test,C=US" -keysize 1024 -self_signed -validity 9999 -pwd ONS_Wallet orapki wallet export -wallet ons -dn "CN=ons_test,C=US" -cert ons/cert.txt -pwd ONS_Wallet On the database server side, it’s necessary to define the walletfile directory in the file $CRS_HOME/opmn/conf/ons.config and run onsctl stop/start. When configuring an Active GridLink datasource, the connection to the ONS must be defined.  In addition to the host and port, the wallet file directory must be specified.  By not giving a password, a SSO wallet is assumed. Summary To use SSL with the Oracle thin driver without any clear text passwords, use an SSO Oracle Wallet.  SSL support in the Oracle thin driver is available starting in 10g Release 2.

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• Using a "white list" for extracting terms for Text Mining, Part 2

  - by [email protected]

  In my last post, we set the groundwork for extracting specific tokens from a white list using a CTXRULE index. In this post, we will populate a table with the extracted tokens and produce a case table suitable for clustering with Oracle Data Mining. Our corpus of documents will be stored in a database table that is defined as create table documents(id NUMBER, text VARCHAR2(4000)); However, any suitable Oracle Text-accepted data type can be used for the text. We then create a table to contain the extracted tokens. The id column contains the unique identifier (or case id) of the document. The token column contains the extracted token. Note that a given document many have many tokens, so there will be one row per token for a given document. create table extracted_tokens (id NUMBER, token VARCHAR2(4000)); The next step is to iterate over the documents and extract the matching tokens using the index and insert them into our token table. We use the MATCHES function for matching the query_string from my_thesaurus_rules with the text. DECLARE     cursor c2 is       select id, text       from documents; BEGIN     for r_c2 in c2 loop        insert into extracted_tokens          select r_c2.id id, main_term token          from my_thesaurus_rules          where matches(query_string,                        r_c2.text)>0;     end loop; END; Now that we have the tokens, we can compute the term frequency - inverse document frequency (TF-IDF) for each token of each document. create table extracted_tokens_tfidf as   with num_docs as (select count(distinct id) doc_cnt                     from extracted_tokens),        tf       as (select a.id, a.token,                            a.token_cnt/b.num_tokens token_freq                     from                        (select id, token, count(*) token_cnt                        from extracted_tokens                        group by id, token) a,                       (select id, count(*) num_tokens                        from extracted_tokens                        group by id) b                     where a.id=b.id),        doc_freq as (select token, count(*) overall_token_cnt                     from extracted_tokens                     group by token)   select tf.id, tf.token,          token_freq * ln(doc_cnt/df.overall_token_cnt) tf_idf   from num_docs,        tf,        doc_freq df   where df.token=tf.token; From the WITH clause, the num_docs query simply counts the number of documents in the corpus. The tf query computes the term (token) frequency by computing the number of times each token appears in a document and divides that by the number of tokens found in the document. The doc_req query counts the number of times the token appears overall in the corpus. In the SELECT clause, we compute the tf_idf. Next, we create the nested table required to produce one record per case, where a case corresponds to an individual document. Here, we COLLECT all the tokens for a given document into the nested column extracted_tokens_tfidf_1. CREATE TABLE extracted_tokens_tfidf_nt              NESTED TABLE extracted_tokens_tfidf_1                  STORE AS extracted_tokens_tfidf_tab AS              select id,                     cast(collect(DM_NESTED_NUMERICAL(token,tf_idf)) as DM_NESTED_NUMERICALS) extracted_tokens_tfidf_1              from extracted_tokens_tfidf              group by id;   To build the clustering model, we create a settings table and then insert the various settings. Most notable are the number of clusters (20), using cosine distance which is better for text, turning off auto data preparation since the values are ready for mining, the number of iterations (20) to get a better model, and the split criterion of size for clusters that are roughly balanced in number of cases assigned. CREATE TABLE km_settings (setting_name  VARCHAR2(30), setting_value VARCHAR2(30)); BEGIN  INSERT INTO km_settings (setting_name, setting_value) VALUES     VALUES (dbms_data_mining.clus_num_clusters, 20);  INSERT INTO km_settings (setting_name, setting_value)     VALUES (dbms_data_mining.kmns_distance, dbms_data_mining.kmns_cosine);   INSERT INTO km_settings (setting_name, setting_value) VALUES     VALUES (dbms_data_mining.prep_auto,dbms_data_mining.prep_auto_off);   INSERT INTO km_settings (setting_name, setting_value) VALUES     VALUES (dbms_data_mining.kmns_iterations,20);   INSERT INTO km_settings (setting_name, setting_value) VALUES     VALUES (dbms_data_mining.kmns_split_criterion,dbms_data_mining.kmns_size);   COMMIT; END; With this in place, we can now build the clustering model. BEGIN     DBMS_DATA_MINING.CREATE_MODEL(     model_name          => 'TEXT_CLUSTERING_MODEL',     mining_function     => dbms_data_mining.clustering,     data_table_name     => 'extracted_tokens_tfidf_nt',     case_id_column_name => 'id',     settings_table_name => 'km_settings'); END;To generate cluster names from this model, check out my earlier post on that topic.

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• Is Data Science “Science”?

  - by BuckWoody

  I hold the term “science” in very high esteem. I grew up on the Space Coast in Florida, and eventually worked at the Kennedy Space Center, surrounded by very intelligent people who worked in various scientific fields. Recently a new term has entered the computing dialog – “Data Scientist”. Since it’s not a standard term, it has a lot of definitions, and in fact has been disputed as a correct term. After all, the reasoning goes, if there’s no such thing as “Data Science” then how can there be a Data Scientist? This argument has been made before, albeit with a different term – “Computer Science”. In Peter Denning’s excellent article “Is Computer Science Science” (April  2005/Vol. 48, No. 4 COMMUNICATIONS OF THE ACM) there are many points that separate “science” from “engineering” and even “art”.  I won’t repeat the content of that article here (I recommend you read it on your own) but will leverage the points he makes there. Definition of Science To ask the question “is data science ‘science’” then we need to start with a definition of terms. Various references put the definition into the same basic areas: Study of the physical world Systematic and/or disciplined study of a subject area ...and then they include the things studied, the bodies of knowledge and so on. The word itself comes from Latin, and means merely “to know” or “to study to know”. Greek divides knowledge further into “truth” (episteme), and practical use or effects (tekhne). Normally computing falls into the second realm. Definition of Data Science And now a more controversial definition: Data Science. This term is so new and perhaps so niche that the major dictionaries haven’t yet picked it up (my OED reference is older – can’t afford to pop for the online registration at present). Researching the term's general use I created an amalgam of the definitions this way: “Studying and applying mathematical and other techniques to derive information from complex data sets.” Using this definition, data science certainly seems to be science - it's learning about and studying some object or area using systematic methods. But implicit within the definition is the word “application”, which makes the process more akin to engineering or even technology than science. In fact, I find that using these techniques – and data itself – part of science, not science itself. I leave out the concept of studying data patterns or algorithms as part of this discipline. That is actually a domain I see within research, mathematics or computer science. That of course is a type of science, but does not seek for practical applications. As part of the argument against calling it “Data Science”, some point to the scientific method of creating a hypothesis, testing with controls, testing results against the hypothesis, and documenting for repeatability.  These are not steps that we often take in working with data. We normally start with a question, and fit patterns and algorithms to predict outcomes and find correlations. In this way Data Science is more akin to statistics (and in fact makes heavy use of them) in the process rather than starting with an assumption and following on with it. So, is Data Science “Science”? I’m uncertain – and I’m uncertain it matters. Even if we are facing rampant “title inflation” these days (does anyone introduce themselves as a secretary or supervisor anymore?) I can tolerate the term at least from the intent that we use data to study problems across a wide spectrum, rather than restricting it to a single domain. And I also understand those who have worked hard to achieve the very honorable title of “scientist” who have issues with those who borrow the term without asking. What do you think? Science, or not? Does it matter?

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• Vision, Integration, Ability—Oracle is once again positioned as an E-Commerce Leader

  - by Jeri Kelley

  The new Gartner report is the fifth successive Magic Quadrant for E-Commerce to position Oracle as a leader. We’re proud of the result, but we’re not too surprised. Oracle Commerce’s functionality is uniquely aligned with a number of the major market trends Gartner describes in its report: from customers ‘expecting a seamless buying experience across all channels’, to organizations seeking to consolidate ‘B2B and B2C applications with a single underlying platform’. What we think sets Oracle Commerce apart Why are we a leader? We believe the key strengths of Oracle Commerce include: Outstanding Scalability and VersatilityOracle has a long and enviable track record of delivering B2B and B2C e-commerce solutions, and the Oracle Commerce solution supports a broad range of vertical industries – from retail to telecom, and manufacturing to distribution. Additionally, Oracle Commerce is engineered to scale simply and quickly to meet the changing needs of the enterprise. Oracle IntegrationOur commitment to seamless solutions integration allows customers to get the most from our ever evolving range of e-commerce and CX products—and deliver consistent, relevant, and personalized cross-channel buying experiences that drive customer satisfaction, and boost revenue. Experience and VisionOracle has a long and impressive history of delivering B2B and B2C e-commerce solutions to the world’s best brands. We’re constantly putting this experience to good use, and making our solutions even smarter. With powerful merchandising and business tools, and advanced promotions capabilities, Oracle Commerce is one of the most forward-thinking e-commerce solutions around. Read the reportYou can read Gartner’s full report here, or click here to find out more about our celebrated platform.

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• "Oracle Fusion Is Worth Your Consideration," States Mark Smith of Ventana Research

  - by Richard Lefebvre

  After attending OOW 2012, Mark Smith of Ventana Research has written a great blog post on Oct 4th, 2012 titled "Oracle Fusion for CRM and HCM Ready with a Mobile Tap." In this blog post, Mark goes on to say: "It was a great opportunity to get close to the Oracle Fusion Applications, which the company presented as proven and ready, with customers using them on-premises and in private and public cloud computing usage methods. In keynotes from executives Larry Ellison, Mark Hurd and Thomas Kurian and application-focused sessions with executives Steve Miranda and Chris Leone, Oracle repeated the message that Fusion Applications are not just for cloud computing and web services but are also accessible through mobile technology called Oracle Fusion Tap that operates natively on the Apple iPad. The company left no confusion about its applications' readiness for cloud and mobile computing, and provided insight into future advancements." Mark also states: " After two days of Oracle and customer sessions, along with a visit to the demonstration stands in the exposition area, it was clear that Oracle has made an important change in its approach to the market and its executive-level commitment to Fusion Applications. I saw more dialogue with partners to complement its applications, and many announcements, including Oracle's on partners in Fusion CRM, who were also visible during presentations and demonstrations." In closing, Mark makes the following proclamation: "Oracle Fusion is worth your consideration whether you are considering a move to cloud computing or still run applications on-premises or use a hybrid approach which provides more choices to customers than just a cloud computing only approach. We are now in a renaissance of business driving what it needs from business applications, and vendors that convince business they can be trusted will be at the center of a new world of cloud, mobile and social computing." This post is really worth a read. You can find the entire post here.

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• Partner Webcast – Implementing Web Services & SOA Security with Oracle Fusion Middleware - 20 September 2012

  - by Thanos

  Security was always one of the main pain points for the IT industry, and new security challenges has been introduced with the proliferation  of the service-oriented approach to building modern software. Oracle Fusion Middleware provides a wide variety of features that ease the building service-oriented solutions, but how these services can be secured?Should we implement the security features in each and every service or there’s a better way? During the webinar we are going to show how to implement non-intrusive declarative security for your SOA components by introducing the Oracle product portfolio in this area, such as Oracle Web Services Manager and Oracle IDM. Agenda: SOA & Web Services basics: quick refresher Building your SOA with Oracle Fusion Middleware: product review Common security risks in the Web Services world SOA & Web Services security standards Implementing Web Services Security with the Oracle products Web Services Security with Oracle – the big picture Declarative end point security with Oracle Web Services Manager Perimeter Security with Oracle Enterprise Gateway Utilizing the other Oracle IDM products for the advanced scenarios Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Thursday, September 20, 2012 - 10:00 AM to 11:00 AM CET (GMT/UTC+1)Duration: 1 hour Register Now Send your questions and migration/upgrade requests [email protected] Visit regularly our ISV Migration Center blog or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. All content is made available through our YouTube - SlideShare - Oracle Mix.

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• Key announcements from Oracle Openworld - Video series

  - by Javier Puerta

  If you missed Oracle Openworld now you have the opportunity to watch a series of four 15-min webcasts with the key announcements, explained by EMEA key executives. Oracle OpenWorld I, OMN - Part 1 OPENWORLD I: Oracle's Cloud. interview with Alan HartwellGaye Hudson and Steve Walker, EMEA Corporate Communications take a look at Oracle's announcements leading up to Oracle Open World and talk to Alan Hartwell, VP Sales, Engineered Solutions, Exadata, Exalogic about Oracle's cloud offering. Oracle Open World II , OMN Part 2 OPENWORLD II: Engineered Systems with Alan HartwellGaye Hudson, VP Corporate Communications, EMEA talks to Alan Hartwell, VP Sales, Engineered Solutions, Exadata, Exalogic about Oracle's Engineered Systems, parallel hardware and software; Exalytics, Big Data Appliance & Enterprise Manager. Oracle OpenWorld III, OMN Part 3 OPENWORLD III: HW with John Abel, Storage with Luc Gheysens Gaye Hudson and Steve Walker talk to John Abel, Chief Technology Architect, Oracle Server and Storage, EMEA about SPARC SuperCluster and T4; and to Luc Gheysens, Senior Director, Storage Sales Specialist, EMEA about ZFS Storage and Pillar Axiom 600. Oracle OpenWorld IV, OMN Part 4 OPENWORLD IV: Oracle Fusion Applications with Noel ColoeGaye Hudson, VP Corporate Communications, EMEA talks to Noel Coloe, Head of Western Europe Applications Sales Development about Oracle Fusion Applications, a new paradigm in Enterprise applications.

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• Focus On SOA & BPM for Oracle OpenWorld Now Available

  - by Lionel Dubreuil

  To help our valued customers & partners make the most of time spent at Oracle Openworld, please check out the Focus On Oracle Fusion Middleware documents.  Over the years, we've learned that these provide a great roadmap to must-attend sessions, demos, partner exhibits, and networking events during Oracle OpenWorld. SOA and BPM SOA for Developers BPM In addition to those “Focus On..” documents, session details (speakers, abstracts) can be found in the Content Catalog at: https://oracleus.activeevents.com/connect/search.ww?event=openworld We strongly recommend our customers to attend the following sessions: Service Integration (SOA) & BPM: “Using the Right Tools, Techniques, and Technologies for Integration Projects”  Monday, 10/1/2012; 3:15 PM; Moscone South - 308 BPM Suite: “Oracle Unified Business Process Management Suite 11g Overview and Roadmap” Monday, 10/1/ 2012; 12:15 PM; Moscone South – 308 SOA Suite:“Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge” Monday, 10/1/2012; 10:45 AM; Moscone South - 102 Foundation Pack: “Jump-starting Integration Projects with Oracle AIA Foundation Pack” Tuesday, 10/2/2012; 1:15 PM; Marriott Marquis - Salon 7 Oracle Enterprise Repository: “Gaining Victory over SOA and Application Integration Complexity” Tuesday, 10/2/2012; 1:15 PM; Moscone South - 310 See you in San Francisco! Not attending the show?  Some of the general and key sessions will be available online - so please stay tuned for those announcements as Oracle OpenWorld gets closer.

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