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  • Looking for a specific kind of WEB framework, no malarkey please

    - by Hello you all men
    We do maintenence on a number of systems. I'm finally in a place where I'm teh fucking boss for once, and have to design a large system that will have a long maintenance contract. There's a couple of tasks I find myself always repeating: 1) similar tasks for users with JS and those without 2) similar things for contents and rss/atom feeds, etc. To combat these I will need appropriate handling of assets (think JS files, CSS, themes/templates, etc.), excellent auth/user systems, javascript/ajax forethought, appropriate model setups. Codeigniter fails on many of these. Basically, with enough time I could build this system with Zend, but I'm curious what else is out there as Zend is also kind of a heavy-weight. We need something that is Rapid but maintainable, CodeIgniter is not maintainable. We will have a lot of AJAX APIs in place for the design team to play with. At first I thought jQuery was cool, but now I'm looking at Dojo.

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  • Leaving SQL Management open on the internet

    - by Tim Fraud
    I am a developer, but every so often need access to our production database -- yeah, poor practice, but anyway... My boss doesn't want me directly on the box using RDP, and so we decided to just permit MS SQL Management Console access so that I can do my tasks. So right now we have the SQL box somewhat accessible on the internet (on port 1433 if I am not mistaken), which opens a security hole. But I am wondering, how much of an uncommon practice is this, and what defaults should I be concerned about? We use MSSQL2008 and I created an account that has Read-Only access, because my production tasks only need that. I didn't see any unusual default accounts with default passwords on the system, so I would be interested to hear your take. (And of-course, is there a better way?)

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  • how to verify that an old session is really destroyed?

    - by jodeci
    Um, this might sound a bit weird. We were having some problems with a specific browser under a very specific condition, and finally narrowed down the problem to the fact that we were not properly destroying the old sessions after doing session_regenerate_id(). I believe I have solved this problem by doing session_regenerate_id(true) now, but how does one verify that the previous sessions really do not exist any more? Someone suggested cURL but I cannot find my way around their docs. Sadly(?) the boss does not take 'it just works' for an answer so I'd really appreciate any advice!

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  • Develop iPhone application remotely?

    - by ANE
    4 java developers are new to iPod Touch/iPhone app development. They have an idea for an app. They have never used Xcode or Macs before. Instead of spending money for a new iMac or Mac Mini for each of them, my boss would like to sell them a $999 Apple server, hosted at a facility connected a single T1 line, and have all 4 people work remotely in Xcode. Is this feasible? Is anyone doing anything like this? Specifically, is 1 T1 enough for realistic remote app development? Would they have to work in black & white via Logmein or Gotomeeting to get decent speed? Can four people work remotely together on an Xcode project at the same time? Do they absolutely need their own Macs to connect their iPod Touches or iPhones physically to, or can they connect to their existing PCs with iTunes and install their in-development apps that way?

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  • How to load the whole content of a page into another window?

    - by Cristian Castiblanco
    I'm building a Dashboard and for some stupid reasons my boss wants to load it in a frame on the homepage (yes a frame, he still lives in the 1990s). Anyway, sometimes the dashboard needs some room so that it can show all charts correctly, so I want to add a feature to load the content of the dashboard into a new window. The problem is that, if the user has had some interaction with the dashboard, it will contain modal dialogs, new images, etc... so I want to load all the dashboard content into a new window without reloading its content. Of course, the user should be able to continue browsing the dashboard without problems. How can I do that? I'm using jQuery as my JavaScript framework.

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  • Email marketing campaigns [closed]

    - by Bradley Herman
    We're working on building an email marketing campaign for our company and once again, my boss (designer) and I (developer) are butting heads... She wants to create one big image for each of these emails and I'm trying to steer her towards using the traditional header-content-footer method so the text within the content will be viewable when images are blocked. Obviously as a designer, she believes in a happy world where 100% of people will open it to see whatever awesome design she made and click to go to our site. Are there any good statistics or case-studies anyone has seen out there that would help support my stance of design being used to enhance content than design being content?

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  • C++ DLL which can inform a calling program about its progress

    - by Felix Dombek
    My boss wants me to write a DLL in C++ (MSVC++2010) which can perform a Volume Shadow Copy which he can call from VB6 (or at a later point other languages) and which can give status updates back while it is not finished. He calls it "events". I have the feeling that I finally need to learn COM (I'd rather not ...) ... also, a callback function comes to my mind, but it's surely impossible to hand over function pointers from VB6 to C++? Can someone outline what I have to learn and how this can be accomplished, with or without COM?

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  • Optimizing Code

    - by Claudiu
    You are given a heap of code in your favorite language which combines to form a rather complicated application. It runs rather slowly, and your boss has asked you to optimize it. What are the steps you follow to most efficiently optimize the code? What strategies have you found to be unsuccessful when optimizing code? Re-writes: At what point do you decide to stop optimizing and say "This is as fast as it'll get without a complete re-write." In what cases would you advocate a simple complete re-write anyway? How would you go about designing it?

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  • Bringing Scala into my company

    - by raichoo
    Hi, Now i know that this one is actually not a very technical question but one that has been bothering me for some time. Actually we are using a lot of C++ and PHP at our company and some of our developers are really hoping for a new and modern language to come by to help us getting more productive. I have been talking about what scala can do and the other coders seem to gain some interest in the language. The tough job is, how do you convince your boss to consider scala as a language for the company. I saw the presentation "Sneaking Scala into your company", but it deals with the situation that you are using Java at your company which we don't. How do you fight of the usual "that is just esoteric stuff" and "we can already do that in $LANGUAGE" arguments. I was planing to give a talk about Scala, and since I don't have much time I need Killer Arguments. How did you guys do it? Regards, raichoo

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  • Moving UITableView row to top of list when selected

    - by Max Kilgore
    I am sure this is an easy thing to do. I am very new to objective C (picked up a job the boss was going to outsource) and could use all the help I can get. Just point me in the right direction here. Basically what I want to set up is this: I have a list of phone numbers that expands to as many rows as needed. I have no problem populating and the list works fine, but I would like for all of the recently selected items in the list to be more easily accessible at the top. So, whenever the user "didSelectRowAtIndexPath", I would like the row to move to the top. I just KNOW this is super simple... but I haven't found the solution yet. No hurry. I am just trying to figure things out on my own. Thanks in advance!

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  • Which is the best CMS?

    - by Nitz
    Hello Guys, My Boss wants to know about CMS. means he want to know which is best CMS We are using Drupal. But he still not satisfied with it? So i had thought, what is best resource for find that? Then I realize that who can give me better suggestion then big community like SO. So I am asking you as developer what will you suggest about CMS? CMS can be in any language but it should be use for building website. So what do you think which CMS is best?

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  • Java: Is it possible to take a GUI Panel and output it into a picture?

    - by user369748
    So I have this chart that's a little special. Kind of like an XY plot of points but my boss wanted to look like a bunch of boxes rather than dots connected by lines. And I basically made a chart using gridlayout and a whole bunch of cells that I'll be colouring in black or white depending on the data. Now he sorta wants it to be outputted to a image file. Is there any way to save a Panel into a picture? He wants to display not only the data but also save a visual representation of the data into an image file.

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  • Which DB Server should I use?

    - by Alex
    I have to develop a new (desktop) app for a small business. This business currently has an Access database with millions of records. The file size is about 1.5 GB. The boss told me that searching on this DB is very slow. The DB consists of a single table with about 20 fields. I also think the overall DB design isn't great. I thought to use another DB server with a new design to improve both performance and efficiency. Considering this is a relatively small business, I don't want to spend much for a DB license, so I want to ask you what would you do. Continue to use Access, maybe improving and optimizing the DB in some way Buy a DB server license (in this case, which one?) ? (any idea?)

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  • Import external dll based on 64bit or 32bit OS

    - by Mike_G
    I have a dll that comes in both 32bit and 64bit version. My .NET WinForm is configured for "Any CPU" and my boss will not let us have separate installs for the different OS versions. So I am wondering: if I package both dlls in the install, then is there a way to have the WinForm determine if its 64bit/32bit and load the proper dll. I found this article for determining version. But i am not sure how to inject the proper way to define the DLLImport attribute on the methods i wish to use. Any ideas?

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  • [C++] which is better, throw an exception or return nonzero value?

    - by xis19
    While you are doing C++ programming, you have two choices of reporting an error. I suppose many teachers would suggest you throw an exception, which is derived from std::exception. Another way, which might be more "C" style, is to return a non-zero value, as zero is "ERROR_SUCCESS". Definitively, return an exception can provide much more information of the error and recovery; while the code will bloat a little bit, and making exception-safe in your mind is a little difficult for me, at least. Other way like returning something else, will make reporting an error much easier; the defect is that managing recovery will be a possibly big problem. So folks, as good programmers, which would be your preference, not considering your boss' opinion? For me, I would like to return some nonzero values.

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  • Upcoming UPK Events

    - by kathryn.lustenberger(at)oracle.com
    February 15th: UPK: Follow Panduit's Lead and Leverage Oracle's User Productivity Kit To Achieve Your Goals - Join us for a live webcast to learn how Oracle's User Productivity Kit can help you meet and exceed your goals. The webcast will feature Jim Boss, from the Panduit Corporation, who will share how Oracle's User Productivity Kit was used with both Oracle and Non-Oracle applications to helped Panduit to meet their goals. Date: February 15th, 2011 at 12:00 PST / 3:00 EST Evite: http://www.oracle.com/us/dm/65630-naod10046029mpp005c010-se-300908.html March 2nd: Synaptis teams with Oracle to deliver a UPK customer success story - Webinar Offering The Value of UPK (Customer Success Story): How to leverage the value of UPK to streamline processes and maximize end user adoption for a global implementation Join us to learn how the power of UPK can be leveraged to train end users globally in a successful and cost effective manner. A valued Oracle UPK customer will share experiences, successes, challenges, and strategies. The webinar will also include a question and answer session to give the attendees an opportunity to interact directly with the Oracle UPK customer, Synaptis, and the Oracle UPK Team. Date: March 2, 2011 Time: 11:00am - 12:00pm EST Register for this webinar March 27 - 30th: The Alliance 2011 conference is an annual event for all higher education, government, and public sector users of Oracle applications. The Alliance conference is organized and managed by the Higher Education User Group (www.heug.org). This is the 14th annual event for the HEUG. This is your opportunity to join with over 3200 other Higher Education, Federal, State and Local Government users to network, learn and share in our amazing combined experiences. The Alliance conference team is hard at work, putting together the best conference ever for 2011 - so don't delay, make your plans now to be part of Alliance 2011! When: Sunday, March 27th, 2011 - Wednesday, March 30, 2011 Where: The Colorado Convention Center (Denver, Colorado) Registration for Alliance 2011 is Now Open! UPK will be represented at this event offering: Pre-Conference Training Learn the Basics of Oracle User Productivity Kit (UPK) Taking Your UPKs to a Whole New Level, Advanced Use of UPK Demo Pod Staff Sessions: Oracle User Productivity Kit: Creating Value throughout the Project Lifecycle Beyond Basic UPK -- User Tracking and SmartHelp Leveraging Oracle and User Productivity Kit (UPK) to Develop a Comprehensive Training Program Oracle User Productivity Kit Strategy and Roadmap -- Key to User Adoption April 10 - 14th: Registration for COLLABORATE 11 has begun - Don't miss the most comprehensive, user-driven conference devoted to Oracle applications and technology. Collaborate with a global network of more than 5,000 peers and experts to share real-world experiences, solve your challenges and gain insights to validate your technology plans. Read below to discover which group to register with for the best value. UPK will be represented at this event offering: Demo Pod Staff Sessions: Oracle User Productivity Kit: Creating Value throughout the Project Lifecycle Centralize all Project Team assets, AND, Deploy Fully Measurable Training with UPK Pro Oracle User Productivity Kit Strategy and Roadmap - Key to User Adoption Registration is Now Open!

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  • A toolset for self improvement and learning [closed]

    - by Sebastian
    Possible Duplicate: I’m having trouble learning I've been working as an IT consultant for 1½ years and I am very passionate about programming. Before that I studied MSc Software Engineering and had both a part time job as a developer for a big telecom company. During that time I also took extra courses and earned a SCJP certificate. I have been continuously reading a lot of books during the last 3½ years. Now to my problem. I want to continue learning and become a really, really good developer. Apart from my daytime job as a full time java developer I have taken university courses in, for me, new languages and paradigms. Most recently, android game development and then functional programming with Scala. I've read books, went to conferences and had a couple of presentations for internal training purposes in our local office. I want to have some advice from other people who have previously been in my situation or currently are. What are you guys doing to keep improving yourselves? Here is some things that I have found are working for me: Reading books I've mostly read books about best practices for programming, OO-design, refactoring, design patterns, tdd. Software craftmanship if you like. I keep a reading list and my current book is Apprenticeship patterns. Taking courses In my country we have a really good system for taking online distance courses. I have also taken one course at coursera.org and a highly recommend that platform. Ive looked at courses at oreilly.com, industriallogic, javaspecialists.eu and they seem to be okay. If someone gives these type of courses a really good review, I can probably convince my boss. Workshops that span over a couple of days would probably be harder, but Ive seen that uncle Bob will have one about refactoring and tdd in 6months not far from here.. :) Are their possibly some online learning platforms that I dont know about? Educational videos I've bought uncle bobs videos from cleancoders.com and I highly recommend them. The only thing I dont like is that they are quite expensive and that he talks about astronomy for ~10 minutes in every episode. Getting certified I had a lot of fun and learned a lot when I studied for the SCJP. I have also done some preparation for the microsoft equivalent but never went for it. I think it is a good when selling yourself as a newly graduated student and also will boost your knowledge if your are interested in it. Now I would like others to start sharing their experiences and possibly give me some advice! BR Sebastian

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  • Stir Trek: Iron Man Edition Recap and Photos

    - by Brian Jackett
    If you’ve noticed my blogging activity has reduced in frequency and technical content lately it’s primarily due to all of the conferences I’ve been attending, speaking at, or planning in the past few months.  This past Friday myself and six other dedicated individuals put on Stir Trek: Iron Man Edition as the culmination of a few months of hard work.  For those unfamiliar, Stir Trek is a web developer conference that was founded last year as an event to showcase content from Microsoft’s MIX conference and end the day with a private showing of the then just-released Star Trek movie.  This year’s conference expanded from 2 to 4 content tracks and upped the number of tickets from 350 to 600.  Even more amazing was the fact that we had 592 people show up day of the event for the lowest drop-off percentage of any conference I’ve been to before.   Nerd Dinner and Swag Bags     The night before Stir Trek: Iron Man Edition we hosted a nerd dinner at the Polaris Shopping mall food court with about 30 in attendance.  Nerd dinners are a great time to meet others passionate about technology and socialize before the whirlwind of the conference hits.  After the nerd dinner 20+ volunteers headed to the conference location and helped us stuff swag bags.  This in and of itself was a monumental task of putting together 600 swag bags with numerous leaflets, sponsor items, and t-shirts.  A big thanks goes out to all who assisted us that night so that we could finish in just under 2 hours instead of taking all night.  My sleep schedule also thanks you. Morning of Stir Trek     After getting a decent amount of sleep I arrived at Marcus Crosswoods theater at 6am to begin setting up for the day.  Myself and Jody Morgan were in charge of registration so we got tables set up, laid out swag bags, and organized our volunteer crew to assist with checking-in attendees.  Despite having 600+ people registration went fairly smoothly and got the day off to a great start.  I especially appreciated the 3+ cups of coffee from Crimson Cup, a local coffee shop.  For any of you that know me you’ll know that I rarely drink coffee except a few times a year when I really need the energy, so that says a lot about how good their coffee is.   Conference Starts     Once registration was completed the day kicked off with Molly Holzschlag keynoting.  Unfortunately Molly suffered from an ear infection and wasn’t able to fly so she had a virtual keynote and a session later in the day.  I was working behind the scenes on various tasks so I was only able to drop in very briefly on the keynote and rest of the morning sessions.  Throughout the day I tried to grab at least 1 or 2 pics of each presenter.  See my album below for the full set of pics.      For lunch we ordered around 150 pizzas from Mellow Mushroom, a local pizza place (notice the theme of supporting local businesses.)  Early on we were concerned about Mellow Mushroom being able to supply that many pizzas and get them delivered (still hot) to the theater, but they did an excellent job day of the event.  I wish I had gotten some pictures of the old school VW van they delivered the pizza in, but I was just a bit busy running around trying to get theaters ready for lunch.  We had attendees from last year who specifically requested that we have Mellow Mushroom supply lunch this year and I’m glad everything worked out being able to use them again.     During the afternoon I was able to attend a few sessions and hear some great content from various speakers.  It was also nice to just sit down and get off my feet for a bit.  After the last sessions the day concluded with a raffle.  There were a few logistical and technical issues that hampered our ability to smoothly conduct the raffle.  To those of you that agree the raffle wasn’t the smoothest experience I would like to say that the Stir Trek planning committee has already begun meeting to discuss ways of improving the conference for next year.  We are also accepting feedback (both positive and negative) at the following link: click here.  If you don’t wish to use the Joind In site you can also email me directly and I’ll be sure to pass along the feedback.   Iron Man 2 Movie     Last but not least, what Stir Trek event would be complete without the feature movie.  This year’s movie was Iron Man 2.  The theater had some really cool props and promotions (see pic below) for the movie.  I really enjoyed Iron Man 2, but I would recommend brushing up on the Iron Man comics and Marvel’s plans for future movies to understand some of the plot elements that come up.  Also make sure you stay through to the end of the movie credits to see a sneak peak of something special, that’s all I’ll say. Conclusion     Again a big thanks goes out to all of the speakers, sponsors, attendees, movie theater staff, volunteers, and everyone else involved in making this event great.  Also big thanks to my fellow Stir Trek planning committee members: Jeff Blankenburg, Matt Casto, Carey Payette, Jody Morgan, Rick Kierner, and Sarah Dutkiewitcz.  I am grateful for everything I learned while helping plan this event and look forward to being involved again next year.  For those interested we are currently targeting Thor as our movie theme for 2011 and then The Avengers for 2012.  These are tentative based on release dates that could shift as we get closer, but for now look solid.   Photos Pics on Facebook (includes tagging)     Stir Trek: Iron Man Edition photos on Facebook Pics on Live site (higher res)      View Full Album         -Frog Out

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  • SQL Developer Debugging, Watches, Smart Data, & Data

    - by thatjeffsmith
    After presenting the SQL Developer PL/SQL debugger for about an hour yesterday at KScope12 in San Antonio, my boss came up and asked, “Now, would you really want to know what the Smart Data panel does?” Apparently I had ‘made up’ my own story about what that panel’s intent is based on my experience with it. Not good Jeff, not good. It was a very small point of my presentation, but I probably should have read the docs. The Smart Data tab displays information about variables, using your Debugger: Smart Data preferences. You can also specify these preferences by right-clicking in the Smart Data window and selecting Preferences. Debugger Smart Data Preferences, control number of variables to display The Smart Data panel auto-inspects the last X accessed variables. So if you have a program with 26 variables, instead of showing you all 26, it will just show you the last two variables that were referenced in your program. If you were to click on the ‘Data’ debug panel, you’ll see EVERYTHING. And if you only want to see a very specific set of values, then you should use Watches. The Smart Data Panel As I step through the code, the variables being tracked change as they are referenced. Only the most recent ones display. This is controlled by the ‘Maximum Locations to Remember’ preference. Step through the code, see the latest variables accessed The Data Panel All variables are displayed. Might be information overload on large PL/SQL programs where you have many dozens or even hundreds of variables to track. Shows everything all the time Watches Watches are added manually and only show what you ask for. Data on Demand – add a watch to track a specific variable Remember, you can interact with your data If you want to do more than just watch, you can mouse-right on a data element, and change the value of the variable as the program is running. This is one of the primary benefits to debugging over using DBMS_OUTPUT to track what’s happening in your program. Change the values while the program is running to test your ‘What if?’ scenarios

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  • Towards Database Continuous Delivery – What Next after Continuous Integration? A Checklist

    - by Ben Rees
    .dbd-banner p{ font-size:0.75em; padding:0 0 10px; margin:0 } .dbd-banner p span{ color:#675C6D; } .dbd-banner p:last-child{ padding:0; } @media ALL and (max-width:640px){ .dbd-banner{ background:#f0f0f0; padding:5px; color:#333; margin-top: 5px; } } -- Database delivery patterns & practices STAGE 4 AUTOMATED DEPLOYMENT If you’ve been fortunate enough to get to the stage where you’ve implemented some sort of continuous integration process for your database updates, then hopefully you’re seeing the benefits of that investment – constant feedback on changes your devs are making, advanced warning of data loss (prior to the production release on Saturday night!), a nice suite of automated tests to check business logic, so you know it’s going to work when it goes live, and so on. But what next? What can you do to improve your delivery process further, moving towards a full continuous delivery process for your database? In this article I describe some of the issues you might need to tackle on the next stage of this journey, and how to plan to overcome those obstacles before they appear. Our Database Delivery Learning Program consists of four stages, really three – source controlling a database, running continuous integration processes, then how to set up automated deployment (the middle stage is split in two – basic and advanced continuous integration, making four stages in total). If you’ve managed to work through the first three of these stages – source control, basic, then advanced CI, then you should have a solid change management process set up where, every time one of your team checks in a change to your database (whether schema or static reference data), this change gets fully tested automatically by your CI server. But this is only part of the story. Great, we know that our updates work, that the upgrade process works, that the upgrade isn’t going to wipe our 4Tb of production data with a single DROP TABLE. But – how do you get this (fully tested) release live? Continuous delivery means being always ready to release your software at any point in time. There’s a significant gap between your latest version being tested, and it being easily releasable. Just a quick note on terminology – there’s a nice piece here from Atlassian on the difference between continuous integration, continuous delivery and continuous deployment. This piece also gives a nice description of the benefits of continuous delivery. These benefits have been summed up by Jez Humble at Thoughtworks as: “Continuous delivery is a set of principles and practices to reduce the cost, time, and risk of delivering incremental changes to users” There’s another really useful piece here on Simple-Talk about the need for continuous delivery and how it applies to the database written by Phil Factor – specifically the extra needs and complexities of implementing a full CD solution for the database (compared to just implementing CD for, say, a web app). So, hopefully you’re convinced of moving on the the next stage! The next step after CI is to get some sort of automated deployment (or “release management”) process set up. But what should I do next? What do I need to plan and think about for getting my automated database deployment process set up? Can’t I just install one of the many release management tools available and hey presto, I’m ready! If only it were that simple. Below I list some of the areas that it’s worth spending a little time on, where a little planning and prep could go a long way. It’s also worth pointing out, that this should really be an evolving process. Depending on your starting point of course, it can be a long journey from your current setup to a full continuous delivery pipeline. If you’ve got a CI mechanism in place, you’re certainly a long way down that path. Nevertheless, we’d recommend evolving your process incrementally. Pages 157 and 129-141 of the book on Continuous Delivery (by Jez Humble and Dave Farley) have some great guidance on building up a pipeline incrementally: http://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912 For now, in this post, we’ll look at the following areas for your checklist: You and Your Team Environments The Deployment Process Rollback and Recovery Development Practices You and Your Team It’s a cliché in the DevOps community that “It’s not all about processes and tools, really it’s all about a culture”. As stated in this DevOps report from Puppet Labs: “DevOps processes and tooling contribute to high performance, but these practices alone aren’t enough to achieve organizational success. The most common barriers to DevOps adoption are cultural: lack of manager or team buy-in, or the value of DevOps isn’t understood outside of a specific group”. Like most clichés, there’s truth in there – if you want to set up a database continuous delivery process, you need to get your boss, your department, your company (if relevant) onside. Why? Because it’s an investment with the benefits coming way down the line. But the benefits are huge – for HP, in the book A Practical Approach to Large-Scale Agile Development: How HP Transformed LaserJet FutureSmart Firmware, these are summarized as: -2008 to present: overall development costs reduced by 40% -Number of programs under development increased by 140% -Development costs per program down 78% -Firmware resources now driving innovation increased by a factor of 8 (from 5% working on new features to 40% But what does this mean? It means that, when moving to the next stage, to make that extra investment in automating your deployment process, it helps a lot if everyone is convinced that this is a good thing. That they understand the benefits of automated deployment and are willing to make the effort to transform to a new way of working. Incidentally, if you’re ever struggling to convince someone of the value I’d strongly recommend just buying them a copy of this book – a great read, and a very practical guide to how it can really work at a large org. I’ve spoken to many customers who have implemented database CI who describe their deployment process as “The point where automation breaks down. Up to that point, the CI process runs, untouched by human hand, but as soon as that’s finished we revert to manual.” This deployment process can involve, for example, a DBA manually comparing an environment (say, QA) to production, creating the upgrade scripts, reading through them, checking them against an Excel document emailed to him/her the night before, turning to page 29 in his/her notebook to double-check how replication is switched off and on for deployments, and so on and so on. Painful, error-prone and lengthy. But the point is, if this is something like your deployment process, telling your DBA “We’re changing everything you do and your toolset next week, to automate most of your role – that’s okay isn’t it?” isn’t likely to go down well. There’s some work here to bring him/her onside – to explain what you’re doing, why there will still be control of the deployment process and so on. Or of course, if you’re the DBA looking after this process, you have to do a similar job in reverse. You may have researched and worked out how you’d like to change your methodology to start automating your painful release process, but do the dev team know this? What if they have to start producing different artifacts for you? Will they be happy with this? Worth talking to them, to find out. As well as talking to your DBA/dev team, the other group to get involved before implementation is your manager. And possibly your manager’s manager too. As mentioned, unless there’s buy-in “from the top”, you’re going to hit problems when the implementation starts to get rocky (and what tool/process implementations don’t get rocky?!). You need to have support from someone senior in your organisation – someone you can turn to when you need help with a delayed implementation, lack of resources or lack of progress. Actions: Get your DBA involved (or whoever looks after live deployments) and discuss what you’re planning to do or, if you’re the DBA yourself, get the dev team up-to-speed with your plans, Get your boss involved too and make sure he/she is bought in to the investment. Environments Where are you going to deploy to? And really this question is – what environments do you want set up for your deployment pipeline? Assume everyone has “Production”, but do you have a QA environment? Dedicated development environments for each dev? Proper pre-production? I’ve seen every setup under the sun, and there is often a big difference between “What we want, to do continuous delivery properly” and “What we’re currently stuck with”. Some of these differences are: What we want What we’ve got Each developer with their own dedicated database environment A single shared “development” environment, used by everyone at once An Integration box used to test the integration of all check-ins via the CI process, along with a full suite of unit-tests running on that machine In fact if you have a CI process running, you’re likely to have some sort of integration server running (even if you don’t call it that!). Whether you have a full suite of unit tests running is a different question… Separate QA environment used explicitly for manual testing prior to release “We just test on the dev environments, or maybe pre-production” A proper pre-production (or “staging”) box that matches production as closely as possible Hopefully a pre-production box of some sort. But does it match production closely!? A production environment reproducible from source control A production box which has drifted significantly from anything in source control The big question is – how much time and effort are you going to invest in fixing these issues? In reality this just involves figuring out which new databases you’re going to create and where they’ll be hosted – VMs? Cloud-based? What about size/data issues – what data are you going to include on dev environments? Does it need to be masked to protect access to production data? And often the amount of work here really depends on whether you’re working on a new, greenfield project, or trying to update an existing, brownfield application. There’s a world if difference between starting from scratch with 4 or 5 clean environments (reproducible from source control of course!), and trying to re-purpose and tweak a set of existing databases, with all of their surrounding processes and quirks. But for a proper release management process, ideally you have: Dedicated development databases, An Integration server used for testing continuous integration and running unit tests. [NB: This is the point at which deployments are automatic, without human intervention. Each deployment after this point is a one-click (but human) action], QA – QA engineers use a one-click deployment process to automatically* deploy chosen releases to QA for testing, Pre-production. The environment you use to test the production release process, Production. * A note on the use of the word “automatic” – when carrying out automated deployments this does not mean that the deployment is happening without human intervention (i.e. that something is just deploying over and over again). It means that the process of carrying out the deployment is automatic in that it’s not a person manually running through a checklist or set of actions. The deployment still requires a single-click from a user. Actions: Get your environments set up and ready, Set access permissions appropriately, Make sure everyone understands what the environments will be used for (it’s not a “free-for-all” with all environments to be accessed, played with and changed by development). The Deployment Process As described earlier, most existing database deployment processes are pretty manual. The following is a description of a process we hear very often when we ask customers “How do your database changes get live? How does your manual process work?” Check pre-production matches production (use a schema compare tool, like SQL Compare). Sometimes done by taking a backup from production and restoring in to pre-prod, Again, use a schema compare tool to find the differences between the latest version of the database ready to go live (i.e. what the team have been developing). This generates a script, User (generally, the DBA), reviews the script. This often involves manually checking updates against a spreadsheet or similar, Run the script on pre-production, and check there are no errors (i.e. it upgrades pre-production to what you hoped), If all working, run the script on production.* * this assumes there’s no problem with production drifting away from pre-production in the interim time period (i.e. someone has hacked something in to the production box without going through the proper change management process). This difference could undermine the validity of your pre-production deployment test. Red Gate is currently working on a free tool to detect this problem – sign up here at www.sqllighthouse.com, if you’re interested in testing early versions. There are several variations on this process – some better, some much worse! How do you automate this? In particular, step 3 – surely you can’t automate a DBA checking through a script, that everything is in order!? The key point here is to plan what you want in your new deployment process. There are so many options. At one extreme, pure continuous deployment – whenever a dev checks something in to source control, the CI process runs (including extensive and thorough testing!), before the deployment process keys in and automatically deploys that change to the live box. Not for the faint hearted – and really not something we recommend. At the other extreme, you might be more comfortable with a semi-automated process – the pre-production/production matching process is automated (with an error thrown if these environments don’t match), followed by a manual intervention, allowing for script approval by the DBA. One he/she clicks “Okay, I’m happy for that to go live”, the latter stages automatically take the script through to live. And anything in between of course – and other variations. But we’d strongly recommended sitting down with a whiteboard and your team, and spending a couple of hours mapping out “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” NB: Most of what we’re discussing here is about production deployments. It’s important to note that you will also need to map out a deployment process for earlier environments (for example QA). However, these are likely to be less onerous, and many customers opt for a much more automated process for these boxes. Actions: Sit down with your team and a whiteboard, and draw out the answers to the questions above for your production deployments – “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” Repeat for earlier environments (QA and so on). Rollback and Recovery If only every deployment went according to plan! Unfortunately they don’t – and when things go wrong, you need a rollback or recovery plan for what you’re going to do in that situation. Once you move in to a more automated database deployment process, you’re far more likely to be deploying more frequently than before. No longer once every 6 months, maybe now once per week, or even daily. Hence the need for a quick rollback or recovery process becomes paramount, and should be planned for. NB: These are mainly scenarios for handling rollbacks after the transaction has been committed. If a failure is detected during the transaction, the whole transaction can just be rolled back, no problem. There are various options, which we’ll explore in subsequent articles, things like: Immediately restore from backup, Have a pre-tested rollback script (remembering that really this is a “roll-forward” script – there’s not really such a thing as a rollback script for a database!) Have fallback environments – for example, using a blue-green deployment pattern. Different options have pros and cons – some are easier to set up, some require more investment in infrastructure; and of course some work better than others (the key issue with using backups, is loss of the interim transaction data that has been added between the failed deployment and the restore). The best mechanism will be primarily dependent on how your application works and how much you need a cast-iron failsafe mechanism. Actions: Work out an appropriate rollback strategy based on how your application and business works, your appetite for investment and requirements for a completely failsafe process. Development Practices This is perhaps the more difficult area for people to tackle. The process by which you can deploy database updates is actually intrinsically linked with the patterns and practices used to develop that database and linked application. So you need to decide whether you want to implement some changes to the way your developers actually develop the database (particularly schema changes) to make the deployment process easier. A good example is the pattern “Branch by abstraction”. Explained nicely here, by Martin Fowler, this is a process that can be used to make significant database changes (e.g. splitting a table) in a step-wise manner so that you can always roll back, without data loss – by making incremental updates to the database backward compatible. Slides 103-108 of the following slidedeck, from Niek Bartholomeus explain the process: https://speakerdeck.com/niekbartho/orchestration-in-meatspace As these slides show, by making a significant schema change in multiple steps – where each step can be rolled back without any loss of new data – this affords the release team the opportunity to have zero-downtime deployments with considerably less stress (because if an increment goes wrong, they can roll back easily). There are plenty more great patterns that can be implemented – the book Refactoring Databases, by Scott Ambler and Pramod Sadalage is a great read, if this is a direction you want to go in: http://www.amazon.com/Refactoring-Databases-Evolutionary-paperback-Addison-Wesley/dp/0321774515 But the question is – how much of this investment are you willing to make? How often are you making significant schema changes that would require these best practices? Again, there’s a difference here between migrating old projects and starting afresh – with the latter it’s much easier to instigate best practice from the start. Actions: For your business, work out how far down the path you want to go, amending your database development patterns to “best practice”. It’s a trade-off between implementing quality processes, and the necessity to do so (depending on how often you make complex changes). Socialise these changes with your development group. No-one likes having “best practice” changes imposed on them, so good to introduce these ideas and the rationale behind them early.   Summary The next stages of implementing a continuous delivery pipeline for your database changes (once you have CI up and running) require a little pre-planning, if you want to get the most out of the work, and for the implementation to go smoothly. We’ve covered some of the checklist of areas to consider – mainly in the areas of “Getting the team ready for the changes that are coming” and “Planning our your pipeline, environments, patterns and practices for development”, though there will be more detail, depending on where you’re coming from – and where you want to get to. This article is part of our database delivery patterns & practices series on Simple Talk. Find more articles for version control, automated testing, continuous integration & deployment.

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  • What to do if I am working on a language that I don't like

    - by Sayem Ahmed
    Hi there, I really don't know if this is the right place to ask this question, but if it isn't, then I guess someone will notify. Anyway, I am working in a software development farm which is currently using PowerBuilder to develop a mid-size ERP solution. The work environment and company management are so great that it may be the best in the whole Bangladesh. Only problem is the technology that are currently being used, which is this PowerBuilder. Now I am a guy who tends to prefer modern development technologies, like DI containers, ORM, TDD, JQuery etc. PowerBuilder is a great tool too, but I couldn' like the application techniques used to build PB applications. These techniques are so inheritance-dependent that many a times these create a great deal of sufferings. I remember two days ago I had to change some processing logic in a core user object and as a result I had to test and re-test all the forms that the application have(apparently, there are almost 20 forms there, each of them with 3-4 kinds of functionalities). Also, learning PB is tough, because online material on this thing is very, very low. I can't afford to read all the documentation that PB provide because I have hard deadlines on the work that I have to do. Another thing with PB is that applications tend to rely on business logic that are implemented on databases which causes debugging to be a nightmare. As a result, I don't feel motivated enough to work in this IDE/System/Framework (or whatever) anymore. My productivity has greatly decreased, and I am not delivering quality code. I think I have the following options available to me - Remain in the current job, keep delivering worse code and let my productivity decrease day by day, taking salaries and bonuses but not delivering quality codes/doing my job the way I should, Search for a new job. At this point number 2 seems a good option, but there are also some issues. As I mentioned before, our management may be the best in the country. Our company owner is himself a software developer with 24 years of experience in software development. He is currently our Team Leader and System Analyst. He is by far the greatest manager and boss I have ever seen. He understands developer's mentality very well(as he IS himself a developer). He is also a great, kind and generous guy. Our company is only a start-up company with 10 developers. Among them, only 3-4 people knows about the business logic behind the ERP, and I am one of them. If I switch my current job, it may hamper the development of this product which I really don't want. I couldn't decide what to do in this situation, so I turned to the community for advice.

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  • Most Unprofessional Workplace

    - by TehGrumpyCoder
    I've worked lots of places in lots of roles: Delivery truck driver, Boilermaker, antenna rigger, Professional Musician, Electronic Technician, Electrical Engineer, and for most of my career: Software Turkey. I want to say this large company is the most unprofessional place I've ever worked, but then I think about other jobs such as TTI that stiffed us all for 10 months salary -- or had us work 2-1/2 years at 66% however you want to look at it, or maybe NeoPlanet with a cast from a bad sitcom running the show, I could go on, but I digress (as usual). So maybe this place isn't the *most* unprofessional, but the personnel rank up there. I'm in a small room off a factory. There are 3 managerial offices, and 36 common-folk of various skill-sets in a variety of single to quad cubicles. No matter where you sit though, because of the layout and location, you've got a hard wall as one wall of your cubicle. Because of that hard wall, everything echoes. I get off the phone, and the guy in the next cubicle makes a comment in response to my phone conversation... I hate that it can be heard and I hate that they do that! These people have no problem yelling from cube to cube to carry on running conversations some of which are actually work-related. There's a lady two cubes away that talks so loud I can clearly hear every phone conversation she has... all work-related but still... Then the one in the next cubicle must have been raised on a farm because there's only one volume setting: LOUD... "HEY MARGE, CAN I GET IN FOR A QUICK APPOINTMENT AFTER WORK TONIGHT?" ... sigh Also that cube is the 'party cube' so that's where all the candy, cake, donuts, and leftovers sits. Anything MzLoud brings in has to have a verbal recipe associated with it at least 10 times during the day, and of course at volume. I've had running conversations over the top of my cube from people in the next one on each side. The weird thing is... the boss sits with an open door closer to this whole fiasco than me. So I wear a pair of Bose noise-cancelling headphones, and crank up Kenny Burrell, Herb Ellis, Wes Montgomery, or Jimmy Smith to the point I can't hear the racket... what the heck, I already have a hearing loss from playing guitar.

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  • Rights and use of developed software

    - by Nils Munch
    I have been working on a piece of software for a company, that they wish to resell. There was an mail-based agreement upon a flat hourly rate for my work, and eager me chose to accept a rather low fee. Due to the stress and tempo of the task, a direct contract was never formed or signed. The software was developed locally on my machine, and I was pretty much alone with it, except by excellent help from StackOverflow when I got stuck. Now, the software is nearing completion, I suddenly hear that they have hired a new developer to make the same piece of software as me, and that I was expected to resign within long. Confused I ask around, and realize that the CEO of the company had informed the rest of the company that I was terminally ill and had cancer, and was expected to leave the company soon. Since I'm perfectly healthy, this confused me even more, until I realized what was going on. When I confronted my boss with this, I was no longer seen as a member of the company, and I left the same day, never to return. Later, I raised the question about my missing pay, since I had been working for quite a bit, and not received any payment for my software. I saw that they had already sold a fair copy of my software, and since it's not exactly sold cheap, the company should have plenty of gold to pay me. The company refused, and said that they owned the software, and everything it contained. That was a lot of drama, but my question is this: Who has the rights to the software ? The source code had my personal watermarks and copyrights inprinted, but they have since simply deleted it. The company claim that they have all the rights, because they have a website made about the product, where they write that they have "All rights reserved" in the bottom. My instinct tells me that if a company buys a service like this, and then refuses to pay their developer, then they should not be allowed to keep, and much less resell the product. I have not signed any agreements about giving the company the use of this product, I have made it in my own time and without help from the rest of the company. This all takes place in Denmark, Europe, but I would guess that the rules about this is somewhat universal. Im not the strongest person to legal-talk, so I might be wrong.

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  • So, what&rsquo;s your blog URL?

    - by johndoucette
    Asked by many of my colleagues often enough, I decided to take the plunge and begin blogging. After many attempts to start and long discussions about what I should write about, I decided to give my “buddies” a series of lessons and tidbits to help them understand what it takes to manage a software development project in the real world. Stories of success and failure to keep hope alive. I am formally trained as a developer (BS/CS) and have scattered my code throughout the matrix since 1985 (officially working for the man). As I moved from job-to-job over my career, I have had good managers, bad ones, and ones who were – well, just sitting in the corner office. It wasn't until I began the transition and commitment to the role of project management that I began to take real software development management seriously. A boss once told me “put down the code. Start managing the people and process.” That was a scary time in my career. I loved solving really cool problems with a blank sheet of paper. It was an adrenaline rush to get an opportunity to start from scratch and write an application solution people would actually use and help them in their work/business. I felt that moving into “management” would remove me from the thrill and ownership I felt as a developer. It was a hard step to take, and one which I believe is hard for any developer. Well, I am here to help you through this transition. For those of you wanting to read my stories or learn about the tools and techniques I use on a daily basis, you too might just learn something you would have never thought of as an architect/developer. I am currently a Sr. Consultant at Magenic with the Boston branch office and primarily work with clients in the New England area. I am typically engaged as the lead project manager on our engagements, but also perform Application Lifecycle Management (ALM) assessments for development organizations as well as augment the Technical Evangelists for Microsoft and perform many Team Foundation Server (TFS) demos, installs and “get started” engagements. I have spoken at the New England Code Camp, our most recent CodeMastery event in Boston, and have written several whitepapers.   I am looking forward to helping you “Put down the code.” John Doucette

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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