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  • Support-Tool (SDK): Capture system information (Registry, Memory, etc.), Make a screenshoot, send an

    - by Robert
    I have the task to find or develop a support tool which has some very common (?) features: Send the following data as a email or to ticket system, after clicking a button like "get system summary" or "create ticket" Screen shoot System Summary Registry Log-Files Question(s): Are their any tools which have a similar functionality already (to buy or for inspiration). I their some kind of commercial or open source framework or tool set, which I can use as starting point or to customize?

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  • remote linux support service

    - by James
    Hi after struggling with a wireless adapter installation for a few days, I am wondering if there is some service that will do it remotely. I am not talking about an enterprise type remote support center. I am thinking about a similar service for home PCs anyone aware of such a service ?

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  • Notebook Operating System with extreme support cycles/security updates

    - by leto
    Hello there, after reading the announcements about Mac OS X "Lion" and Apples political decision, I've had enough. I'm a longtime Apple User since 1992, have always felt at home there, but am trying to switch to alternative Operating System since a year. I've also been working with Unix machines since 2001, so I'm looking in one of the free Unices or a Linux. Since I last looked at the desktop in 2002 choke much has changed, it seems. So I'm lost once more in the war between desktop environments and software. To be honest: I don't care what it's name is, I want to get my job done. Here's what I set me as landmark for an operating system/software to be considered: Has to be atleast four years old Has to supply security updates for current release for atleast a year Production quality stability for the whole desktop environment (!) No f****g commercial stuff that tends to supply me with privacy invading App Store or Cloud space So far I'm running a MacBook from 2007, 4 Gig memory, 250 Gig disk and I need: IMAPs for Mail since 1995 Webbrowser sic Shell Keeping current with Updates/Upgrades with no more than 5 Minutes spent in entering commands (makes it hard for OpenBSD ;-) ) A desktop filemanger would be nice, but is a bonus. What can you suggest as operating system? The one with the longest support cycles and best chance to survive the next 10 years will win a new user, even sending patches when needed :-) Greets

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  • Vorsprung für Partner – auch beim Support

    - by Alliances & Channels Redaktion
    Solider Support ist für Oracle eine Selbstverständlichkeit, das ist nichts Neues. Aber wussten Sie auch, dass Oracle Support für Partner besondere Konditionen und Tools anbietet? Der Weg dorthin ist ganz einfach: Loggen Sie sich in das OPN-Portal ein. Über den Klickpfad „Partner with Oracle“, „Get startet“, „Levels and Benefits“ und „View all benefits“ gelangen Sie zu einer Übersicht, welches Level welche Support Benefits mit sich bringt. Als Partner erhalten Sie eine eigene Oracle Partner SI Nummer, sprich einen Support Identifier, der den Zugriff auf die Wissensdatenbank, technische Unterlagen, den Patch Download Bereich und verschiedene Communities im Support Portal „My Oracle Support“ eröffnet. Zudem haben Sie selbstverständlich die Möglichkeit, Service Request (SR) Pakete zu kaufen. Je nach Partner Level verfügen Sie über eine bestimmte Menge an freien Service Requests. Deren Zahl können Sie mit jeder weiteren Spezialisierung vermehren. Und: Beim Support-Einkauf für den Eigenbedarf erhalten unsere Partner einen Preisnachlass. Ein Blick ins OPN-Portal lohnt sich also auch in Support-Fragen!

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  • SUN Customers and Partners, preview My Oracle Support

    - by chris.warticki
    Preview My Oracle Support - now! Take advantage of My Oracle Support before full migration. Oracle Global Customer Support invites you to preview some of the support platform's key capabilities. With the preview to My Oracle Support, Sun customers and partners can have immediate access to: My Oracle Support Community, with live advisor webcasts, active moderation by Oracle/Sun support engineers, user interaction, best practices presentations, and news and announcements Knowledgebase, with more than 900,000 articles, including more than 100,000 Sun Support articles and documents.   -Chris Warticki twittering @cwarticki Join one of the Twibes - http://twibes.com/MyOracleSupport or http://twibes.com/OracleSupport

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  • Windows Azure: Major Updates for Mobile Backend Development

    - by ScottGu
    This week we released some great updates to Windows Azure that make it significantly easier to develop mobile applications that use the cloud. These new capabilities include: Mobile Services: Custom API support Mobile Services: Git Source Control support Mobile Services: Node.js NPM Module support Mobile Services: A .NET API via NuGet Mobile Services and Web Sites: Free 20MB SQL Database Option for Mobile Services and Web Sites Mobile Notification Hubs: Android Broadcast Push Notification Support All of these improvements are now available to use immediately (note: some are still in preview).  Below are more details about them. Mobile Services: Custom APIs, Git Source Control, and NuGet Windows Azure Mobile Services provides the ability to easily stand up a mobile backend that can be used to support your Windows 8, Windows Phone, iOS, Android and HTML5 client applications.  Starting with the first preview we supported the ability to easily extend your data backend logic with server side scripting that executes as part of client-side CRUD operations against your cloud back data tables. With today’s update we are extending this support even further and introducing the ability for you to also create and expose Custom APIs from your Mobile Service backend, and easily publish them to your Mobile clients without having to associate them with a data table. This capability enables a whole set of new scenarios – including the ability to work with data sources other than SQL Databases (for example: Table Services or MongoDB), broker calls to 3rd party APIs, integrate with Windows Azure Queues or Service Bus, work with custom non-JSON payloads (e.g. Windows Periodic Notifications), route client requests to services back on-premises (e.g. with the new Windows Azure BizTalk Services), or simply implement functionality that doesn’t correspond to a database operation.  The custom APIs can be written in server-side JavaScript (using Node.js) and can use Node’s NPM packages.  We will also be adding support for custom APIs written using .NET in the future as well. Creating a Custom API Adding a custom API to an existing Mobile Service is super easy.  Using the Windows Azure Management Portal you can now simply click the new “API” tab with your Mobile Service, and then click the “Create a Custom API” button to create a new Custom API within it: Give the API whatever name you want to expose, and then choose the security permissions you’d like to apply to the HTTP methods you expose within it.  You can easily lock down the HTTP verbs to your Custom API to be available to anyone, only those who have a valid application key, only authenticated users, or administrators.  Mobile Services will then enforce these permissions without you having to write any code: When you click the ok button you’ll see the new API show up in the API list.  Selecting it will enable you to edit the default script that contains some placeholder functionality: Today’s release enables Custom APIs to be written using Node.js (we will support writing Custom APIs in .NET as well in a future release), and the Custom API programming model follows the Node.js convention for modules, which is to export functions to handle HTTP requests. The default script above exposes functionality for an HTTP POST request. To support a GET, simply change the export statement accordingly.  Below is an example of some code for reading and returning data from Windows Azure Table Storage using the Azure Node API: After saving the changes, you can now call this API from any Mobile Service client application (including Windows 8, Windows Phone, iOS, Android or HTML5 with CORS). Below is the code for how you could invoke the API asynchronously from a Windows Store application using .NET and the new InvokeApiAsync method, and data-bind the results to control within your XAML:     private async void RefreshTodoItems() {         var results = await App.MobileService.InvokeApiAsync<List<TodoItem>>("todos", HttpMethod.Get, parameters: null);         ListItems.ItemsSource = new ObservableCollection<TodoItem>(results);     }    Integrating authentication and authorization with Custom APIs is really easy with Mobile Services. Just like with data requests, custom API requests enjoy the same built-in authentication and authorization support of Mobile Services (including integration with Microsoft ID, Google, Facebook and Twitter authentication providers), and it also enables you to easily integrate your Custom API code with other Mobile Service capabilities like push notifications, logging, SQL, etc. Check out our new tutorials to learn more about to use new Custom API support, and starting adding them to your app today. Mobile Services: Git Source Control Support Today’s Mobile Services update also enables source control integration with Git.  The new source control support provides a Git repository as part your Mobile Service, and it includes all of your existing Mobile Service scripts and permissions. You can clone that git repository on your local machine, make changes to any of your scripts, and then easily deploy the mobile service to production using Git. This enables a really great developer workflow that works on any developer machine (Windows, Mac and Linux). To use the new support, navigate to the dashboard for your mobile service and select the Set up source control link: If this is your first time enabling Git within Windows Azure, you will be prompted to enter the credentials you want to use to access the repository: Once you configure this, you can switch to the configure tab of your Mobile Service and you will see a Git URL you can use to use your repository: You can use this URL to clone the repository locally from your favorite command line: > git clone https://scottgutodo.scm.azure-mobile.net/ScottGuToDo.git Below is the directory structure of the repository: As you can see, the repository contains a service folder with several subfolders. Custom API scripts and associated permissions appear under the api folder as .js and .json files respectively (the .json files persist a JSON representation of the security settings for your endpoints). Similarly, table scripts and table permissions appear as .js and .json files, but since table scripts are separate per CRUD operation, they follow the naming convention of <tablename>.<operationname>.js. Finally, scheduled job scripts appear in the scheduler folder, and the shared folder is provided as a convenient location for you to store code shared by multiple scripts and a few miscellaneous things such as the APNS feedback script. Lets modify the table script todos.js file so that we have slightly better error handling when an exception occurs when we query our Table service: todos.js tableService.queryEntities(query, function(error, todoItems){     if (error) {         console.error("Error querying table: " + error);         response.send(500);     } else {         response.send(200, todoItems);     }        }); Save these changes, and now back in the command line prompt commit the changes and push them to the Mobile Services: > git add . > git commit –m "better error handling in todos.js" > git push Once deployment of the changes is complete, they will take effect immediately, and you will also see the changes be reflected in the portal: With the new Source Control feature, we’re making it really easy for you to edit your mobile service locally and push changes in an atomic fashion without sacrificing ease of use in the Windows Azure Portal. Mobile Services: NPM Module Support The new Mobile Services source control support also allows you to add any Node.js module you need in the scripts beyond the fixed set provided by Mobile Services. For example, you can easily switch to use Mongo instead of Windows Azure table in our example above. Set up Mongo DB by either purchasing a MongoLab subscription (which provides MongoDB as a Service) via the Windows Azure Store or set it up yourself on a Virtual Machine (either Windows or Linux). Then go the service folder of your local git repository and run the following command: > npm install mongoose This will add the Mongoose module to your Mobile Service scripts.  After that you can use and reference the Mongoose module in your custom API scripts to access your Mongo database: var mongoose = require('mongoose'); var schema = mongoose.Schema({ text: String, completed: Boolean });   exports.get = function (request, response) {     mongoose.connect('<your Mongo connection string> ');     TodoItemModel = mongoose.model('todoitem', schema);     TodoItemModel.find(function (err, items) {         if (err) {             console.log('error:' + err);             return response.send(500);         }         response.send(200, items);     }); }; Don’t forget to push your changes to your mobile service once you are done > git add . > git commit –m "Switched to use Mongo Labs" > git push Now our Mobile Service app is using Mongo DB! Note, with today’s update usage of custom Node.js modules is limited to Custom API scripts only. We will enable it in all scripts (including data and custom CRON tasks) shortly. New Mobile Services NuGet package, including .NET 4.5 support A few months ago we announced a new pre-release version of the Mobile Services client SDK based on portable class libraries (PCL). Today, we are excited to announce that this new library is now a stable .NET client SDK for mobile services and is no longer a pre-release package. Today’s update includes full support for Windows Store, Windows Phone 7.x, and .NET 4.5, which allows developers to use Mobile Services from ASP.NET or WPF applications. You can install and use this package today via NuGet. Mobile Services and Web Sites: Free 20MB Database for Mobile Services and Web Sites Starting today, every customer of Windows Azure gets one Free 20MB database to use for 12 months free (for both dev/test and production) with Web Sites and Mobile Services. When creating a Mobile Service or a Web Site, simply chose the new “Create a new Free 20MB database” option to take advantage of it: You can use this free SQL Database together with the 10 free Web Sites and 10 free Mobile Services you get with your Windows Azure subscription, or from any other Windows Azure VM or Cloud Service. Notification Hubs: Android Broadcast Push Notification Support Earlier this year, we introduced a new capability in Windows Azure for sending broadcast push notifications at high scale: Notification Hubs. In the initial preview of Notification Hubs you could use this support with both iOS and Windows devices.  Today we’re excited to announce new Notification Hubs support for sending push notifications to Android devices as well. Push notifications are a vital component of mobile applications.  They are critical not only in consumer apps, where they are used to increase app engagement and usage, but also in enterprise apps where up-to-date information increases employee responsiveness to business events.  You can use Notification Hubs to send push notifications to devices from any type of app (a Mobile Service, Web Site, Cloud Service or Virtual Machine). Notification Hubs provide you with the following capabilities: Cross-platform Push Notifications Support. Notification Hubs provide a common API to send push notifications to iOS, Android, or Windows Store at once.  Your app can send notifications in platform specific formats or in a platform-independent way.  Efficient Multicast. Notification Hubs are optimized to enable push notification broadcast to thousands or millions of devices with low latency.  Your server back-end can fire one message into a Notification Hub, and millions of push notifications can automatically be delivered to your users.  Devices and apps can specify a number of per-user tags when registering with a Notification Hub. These tags do not need to be pre-provisioned or disposed, and provide a very easy way to send filtered notifications to an infinite number of users/devices with a single API call.   Extreme Scale. Notification Hubs enable you to reach millions of devices without you having to re-architect or shard your application.  The pub/sub routing mechanism allows you to broadcast notifications in a super-efficient way.  This makes it incredibly easy to route and deliver notification messages to millions of users without having to build your own routing infrastructure. Usable from any Backend App. Notification Hubs can be easily integrated into any back-end server app, whether it is a Mobile Service, a Web Site, a Cloud Service or an IAAS VM. It is easy to configure Notification Hubs to send push notifications to Android. Create a new Notification Hub within the Windows Azure Management Portal (New->App Services->Service Bus->Notification Hub): Then register for Google Cloud Messaging using https://code.google.com/apis/console and obtain your API key, then simply paste that key on the Configure tab of your Notification Hub management page under the Google Cloud Messaging Settings: Then just add code to the OnCreate method of your Android app’s MainActivity class to register the device with Notification Hubs: gcm = GoogleCloudMessaging.getInstance(this); String connectionString = "<your listen access connection string>"; hub = new NotificationHub("<your notification hub name>", connectionString, this); String regid = gcm.register(SENDER_ID); hub.register(regid, "myTag"); Now you can broadcast notification from your .NET backend (or Node, Java, or PHP) to any Windows Store, Android, or iOS device registered for “myTag” tag via a single API call (you can literally broadcast messages to millions of clients you have registered with just one API call): var hubClient = NotificationHubClient.CreateClientFromConnectionString(                   “<your connection string with full access>”,                   "<your notification hub name>"); hubClient.SendGcmNativeNotification("{ 'data' : {'msg' : 'Hello from Windows Azure!' } }", "myTag”); Notification Hubs provide an extremely scalable, cross-platform, push notification infrastructure that enables you to efficiently route push notification messages to millions of mobile users and devices.  It will make enabling your push notification logic significantly simpler and more scalable, and allow you to build even better apps with it. Learn more about Notification Hubs here on MSDN . Summary The above features are now live and available to start using immediately (note: some of the services are still in preview).  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • Extended Support pro E-Business Suite 11.5.10

    - by Jiri Hromadka
    Období Premier Support pro produkty E-Business Suite verze 11.5.10 skoncilo v listopadu 2010. Na základe cetných žádostí zákazníku a analýzy trhu se Oracle rozhodl poskytovat zákazníkum Extended Support v prvním roce bez dodatecných poplatku. To pravdepodobne všichni zákazníci EBS vedí. Toto období koncí 30.11.2011. Zákaznící, kterí budou chtít Extended Support i nadále využívat si jej budou muset od 1.12.2011 tedy zakoupit. V opacném prípade automaticky precházejí na uroven podpory Sustaining Support. Pro plné využití úrovne služby Extended Support je treba splnovat stanovenou minimální úroven opatchování - tzv. "minimum baseline patch requirements" Prímo v E-Business Suite je nástroj, který tuto úroven automaticky zkontroluje. Více informací o této problematice nalezenete v dokumentu Critical E-Business Suite11i (11.5.10) Extended Support Information on Minimum Baseline Patch Requirements (Doc ID 1116887.1) Vice informací o podrobnostech poskytování technické podpory naleznete v sekci Lifetime Support na stránkách oracle.com for further information regarding Oracle's Lifetime Support Policy

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  • Product Support Webcast for Existing Customers:Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content

    - by John Klinke
    My Oracle Support (MOS) is the one-stop support solution for WebCenter customers with Oracle Premier Support. Join us for this 1-hour Advisor Webcast "Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content" on July 11, 2013 at 11:00am Eastern (16:00 UK / 17:00 CET / 8:00am Pacific / 9:00am Mountain) Topics will include:- My Oracle Support Search, Advanced Search, and PowerViews- Information Centers- Latest Patches and Bundle Patches- My Oracle Support Community- Remote Diagnostic Administration (RDA) Make sure to register and mark this date on your calendar. Register here: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=594341268&t=aOnce your registration request is approved, you will receive a confirmation email with instructions for joining the webcast on July 11. Past Advisor Webcasts have been recorded and can be viewed by going to the 'archived' tabs on this knowledge base announcement:https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1456204.1 (active support contract required)

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  • Is software support an option for your career?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • OBIEE lifetime support

    - by THE
    I just received an email from the Development team explaining the detailed dates when what version of OBIEE will be in what stage of Support. So again for all readers who have not had the chance to look at the  lifetime Support policy from Oracle, I'll  try to explain this in easy words: Any major release is in "error correction support" by Development for another 12 months following the availability of a new major release. Examples: 11.1.1.5.0 was released in May 2011.  => So 11.1.1.3.0 (the version before that) went out of patching support ( or "error correction support" ) 12 months after that, i.e. June 2012. Note here: It went out of error correction support, which means Development will not fix bugs, or issue patches after that. The product can still be supported by Technical Support ( as "best effort support" ).So - Questions will still be answered, but there will not be fixes to bugs or glitches.11.1.1.6.0 was released in February 2012.  => Therefore 11.1.1.5.0 will be out of patching support / error correction support starting March 2013. I hope this clears up some of the questions/concerns that you might have had. Oh, and of course to mention the latest and recommended version to use: 11.1.1.6.0 + 11.1.1.6.5 bundle patch is "just what the doctor ordered".

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  • Best book/source to learn the unix commands

    - by Kraken
    So I was intern at this company wherein they'd use just putty. Now I've never worked with unix commands, apart from the basic , compile code , run C code. But now I would love to know all the things about the unix. Starting off with the commands, from the most basic of all to the decent level. Also, moving forward, how the different folders/files are arranged in a unix (ubuntu is installed on my system) system. I have picked up a couple of books, but they dont seem to help. Can someone suggest a comprehensive book that'll fulfill my needs. Because, working with a GUI on ubuntu does not really give me the real feel of things. Hence I'd want to move on to the terminal instead. Thanks.

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  • Should developers do their own software releases (if there is a prod support team in place)?

    - by leora
    I know there are going to always be differences depending on the particular size, staff etc, but i wanted to get feedback in general around: In an environment where you have a production support team doing first line support and release management, is it better to simply have developers manage their own releases instead? In this case, its internal software at an insurance company but the question should be valid at any company, size, etc I think. Currently, we have our production team do releases but there is an argument that its inefficient and that if you allowed developers the ability to do it, they will focus more on making it simple and efficient and avoid basically passing on scripts, etc to run to another team. The counter argument is that if you don't have a check and balance, you could get a software team (or an individual) that doesn't a very hacky job about getting their software out there (making on the fly changes, not documenting the process, etc) and that by forcing the prod support team to do the actual release, it enforces consistency and proper checks and balances. I know this is not a black or white issue but I wanted to see what folks thought on this so the discipline and consistency is there but without the feeling that an inefficient process is in place.

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  • Do any JS implementations currently support (or have support on the roadmap for) fast, vectorized op

    - by agnoster
    I'd like to do a bit of matrix/vector arithmetic in JavaScript, and was wondering if any browsers or other JS implementations actually have support for vectorized operations, for instance for quickly summing the entries of two Arrays (or summing, or whatever). Even if that currently doesn't mean it compiles down to vectorized operations, at least some language support would be nice for when it does get implemented - I'd take the existence of functions or syntax to support it as a step in the right direction. (Understandably, "vectorization javascript" searches are pretty much all about graphics and SVG.)

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  • How can I peer into a Windows user's RDP session for support, where I initiate the support session?

    - by David Bullock
    I've used both WebEx and GoToAssist, but neither of them have a story to tell for 'unattended' access of a user's desktop unless the user is using the machine's primary console. Unattended in the sense that they phone me and I then appear in their session, rather than they visit a website and enter their details and wait for me. This is a common use-case, since the users' machine is a virtual desktop, and the session broker is connecting the user via RDP. They never have a session with their desktop unless it's a remote desktop session. At the moment, if I use either of the said products to get an unattended support session going, all I can see is the login screen of the physical console, telling me that a remote session is in progress. Are there alternative tools which will make me happy?

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  • Configure Postfix to Port other than 25

    - by bwheeler96
    I've done quite a bit of googling on how to reconfigure postfix to work on a different port, but I still can't fond the line(s) people keep talking about in my master.cf. I'm using OS X Mountain Lion, and my ISP blocks traffic both ways on port 25. people have said to look for a line that says smtp inet n - n - - smtpd I can't find it. This is (what I believe to be) unmodified # ==== Begin auto-generated section ======================================== # This section of the master.cf file is auto-generated by the Server Admin # Mail backend plugin whenever mails settings are modified. smtp inet n - n - 1 postscreen smtpd pass - - n - - smtpd dnsblog unix - - n - 0 dnsblog tlsproxy unix - - n - 0 tlsproxy submission inet n - n - - smtpd -o smtpd_tls_security_level=encrypt smtp unix - - n - - smtp # === End auto-generated section =========================================== # Modern SMTP clients communicate securely over port 25 using the STARTTLS command. # Some older clients, such as Outlook 2000 and its predecessors, do not properly # support this command and instead assume a preconfigured secure connection # on port 465. This was sometimes called "smtps", but such usage was never # approved by the IANA and therefore conflicts with another, legitimate assignment. # For more details about managing secure SMTP connections with postfix, please see: # http://www.postfix.org/TLS_README.html # To read more about configuring secure connections with Outlook 2000, please read: # http://support.microsoft.com/default.aspx?scid=kb;en-us;Q307772 # Apple does not support the use of port 465 for this purpose. # After determining that connecting clients do require this behavior, you may choose # to manually enable support for these older clients by uncommenting the following # four lines. #465 inet n - n - - smtpd # -o smtpd_tls_wrappermode=yes # -o smtpd_sasl_auth_enable=yes # -o smtpd_client_restrictions=permit_sasl_authenticated,reject # -o milter_macro_daemon_name=ORIGINATING #628 inet n - n - - smtp pickup fifo n - n 60 1 pickup cleanup unix n - n - 0 cleanup qmgr fifo n - n 300 1 qmgr #qmgr fifo n - n 300 1 oqmgr tlsmgr unix - - n 1000? 1 tlsmgr rewrite unix - - n - - trivial-rewrite bounce unix - - n - 0 bounce defer unix - - n - 0 bounce trace unix - - n - 0 bounce verify unix - - n - 1 verify sacl-cache unix - - n - 1 sacl-cache flush unix n - n 1000? 0 flush proxymap unix - - n - - proxymap proxywrite unix - - n - 1 proxymap # When relaying mail as backup MX, disable fallback_relay to avoid MX loops relay unix - - n - - smtp -o smtp_fallback_relay= # -o smtp_helo_timeout=5 -o smtp_connect_timeout=5 showq unix n - n - - showq error unix - - n - - error retry unix - - n - - error discard unix - - n - - discard local unix - n n - - local virtual unix - n n - - virtual lmtp unix - - n - - lmtp anvil unix - - n - 1 anvil scache unix - - n - 1 scache # # ==================================================================== # Interfaces to non-Postfix software. Be sure to examine the manual # pages of the non-Postfix software to find out what options it wants.

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  • postfix 5.7.1 Relay access denied when sending mail with cron

    - by zensys
    Reluctant to ask because there is so much here about 'postfix relay access denied' but I cannot find my case: I use php (Zend Framework) to send emails outside my network using the Google mail server because I could not send mail outside my server (user: web). However when I sent out an email via cron (user: root, I believe), still using ZF, using the same mail config/credentials, I get the message: '5.7.1 Relay access denied' I guess I need to know one of two things: 1. How can I use the google smtp server from cron 2. What do I need to change in my config to send mail using my own server instead of google Though the answer to 2. is the more structural solution I assume, I am quite happy with an answer to 1. as well because I think Google is better at server maintaince (security/spam) than I am. Below my ZF application.ini mail section, main.cf and master.cf: application.ini: resources.mail.transport.type = smtp resources.mail.transport.auth = login resources.mail.transport.host = "smtp.gmail.com" resources.mail.transport.ssl = tls resources.mail.transport.port = 587 resources.mail.transport.username = [email protected] resources.mail.transport.password = xxxxxxx resources.mail.defaultFrom.email = [email protected] resources.mail.defaultFrom.name = "my company" main.cf: # Debian specific: Specifying a file name will cause the first # line of that file to be used as the name. The Debian default # is /etc/mailname. #myorigin = /etc/mailname smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) biff = no # appending .domain is the MUA's job. append_dot_mydomain = no # Uncomment the next line to generate "delayed mail" warnings #delay_warning_time = 4h readme_directory = /usr/share/doc/postfix # TLS parameters smtpd_tls_cert_file = /etc/postfix/smtpd.cert smtpd_tls_key_file = /etc/postfix/smtpd.key smtpd_use_tls = yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache # See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for # information on enabling SSL in the smtp client. myhostname = mail.second-start.nl mydomain = second-start.nl alias_maps = hash:/etc/aliases alias_database = hash:/etc/aliases myorigin = /etc/mailname mydestination = relayhost = mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 mailbox_command = procmail -a "$EXTENSION" mailbox_size_limit = 0 recipient_delimiter = + inet_interfaces = all html_directory = /usr/share/doc/postfix/html message_size_limit = 30720000 virtual_alias_domains = virtual_alias_maps = proxy:mysql:/etc/postfix/mysql-virtual_forwardings.cf, mysql:/etc/postfix/mysql-virtual_email2email.cf virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql-virtual_domains.cf virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailboxes.cf virtual_mailbox_base = /home/vmail virtual_uid_maps = static:5000 virtual_gid_maps = static:5000 smtpd_sasl_auth_enable = yes broken_sasl_auth_clients = yes smtpd_sasl_authenticated_header = yes # see under Spam smtpd_recipient_restrictions = permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination proxy_read_maps = $local_recipient_maps $mydestination $virtual_alias_maps $virtual_alias_domains $virtual_mailbox_maps $virtual_mailbox_domains $relay_recipient_maps $relay_domains $canonical_maps $sender_canonical_maps $recipient_canonical_maps $relocated_maps $transport_maps $mynetworks $virtual_mailbox_limit_maps virtual_transport = dovecot dovecot_destination_recipient_limit = 1 # Spam disable_vrfy_command = yes smtpd_delay_reject = yes smtpd_helo_required = yes smtpd_helo_restrictions = permit_mynetworks, check_helo_access hash:/etc/postfix/helo_access, reject_non_fqdn_hostname, reject_invalid_hostname, permit smtpd_recipient_restrictions = permit_sasl_authenticated, reject_unauth_destination, reject_invalid_hostname, reject_non_fqdn_sender, reject_non_fqdn_recipient, reject_unknown_sender_domain, reject_unknown_recipient_domain, permit_mynetworks, reject_non_fqdn_hostname, reject_rbl_client sbl.spamhaus.org, reject_rbl_client zen.spamhaus.org, reject_rbl_client cbl.abuseat.org, reject_rbl_client bl.spamcop.net, permit smtpd_error_sleep_time = 1s smtpd_soft_error_limit = 10 smtpd_hard_error_limit = 20 master.cf: # ========================================================================== # service type private unpriv chroot wakeup maxproc command + args # (yes) (yes) (yes) (never) (100) # ========================================================================== smtp inet n - - - - smtpd #smtp inet n - - - 1 postscreen #smtpd pass - - - - - smtpd #dnsblog unix - - - - 0 dnsblog #tlsproxy unix - - - - 0 tlsproxy #submission inet n - - - - smtpd # -o smtpd_tls_security_level=encrypt # -o smtpd_sasl_auth_enable=yes # -o smtpd_client_restrictions=permit_sasl_authenticated,reject # -o milter_macro_daemon_name=ORIGINATING #smtps inet n - - - - smtpd # -o smtpd_tls_wrappermode=yes # -o smtpd_sasl_auth_enable=yes # -o smtpd_client_restrictions=permit_sasl_authenticated,reject # -o milter_macro_daemon_name=ORIGINATING #628 inet n - - - - qmqpd pickup fifo n - - 60 1 pickup cleanup unix n - - - 0 cleanup qmgr fifo n - n 300 1 qmgr #qmgr fifo n - - 300 1 oqmgr tlsmgr unix - - - 1000? 1 tlsmgr rewrite unix - - - - - trivial-rewrite bounce unix - - - - 0 bounce defer unix - - - - 0 bounce trace unix - - - - 0 bounce verify unix - - - - 1 verify flush unix n - - 1000? 0 flush proxymap unix - - n - - proxymap proxywrite unix - - n - 1 proxymap smtp unix - - - - - smtp # When relaying mail as backup MX, disable fallback_relay to avoid MX loops relay unix - - - - - smtp -o smtp_fallback_relay= # -o smtp_helo_timeout=5 -o smtp_connect_timeout=5 showq unix n - - - - showq error unix - - - - - error retry unix - - - - - error discard unix - - - - - discard local unix - n n - - local virtual unix - n n - - virtual lmtp unix - - - - - lmtp anvil unix - - - - 1 anvil scache unix - - - - 1 scache # # ==================================================================== # Interfaces to non-Postfix software. Be sure to examine the manual # pages of the non-Postfix software to find out what options it wants. # # Many of the following services use the Postfix pipe(8) delivery # agent. See the pipe(8) man page for information about ${recipient} # and other message envelope options. # ==================================================================== # # maildrop. See the Postfix MAILDROP_README file for details. # Also specify in main.cf: maildrop_destination_recipient_limit=1 # maildrop unix - n n - - pipe flags=DRhu user=vmail argv=/usr/bin/maildrop -d ${recipient} # # ==================================================================== # # Recent Cyrus versions can use the existing "lmtp" master.cf entry. # # Specify in cyrus.conf: # lmtp cmd="lmtpd -a" listen="localhost:lmtp" proto=tcp4 # # Specify in main.cf one or more of the following: # mailbox_transport = lmtp:inet:localhost # virtual_transport = lmtp:inet:localhost # # ==================================================================== # # Cyrus 2.1.5 (Amos Gouaux) # Also specify in main.cf: cyrus_destination_recipient_limit=1 # #cyrus unix - n n - - pipe # user=cyrus argv=/cyrus/bin/deliver -e -r ${sender} -m ${extension} ${user} # # ==================================================================== # Old example of delivery via Cyrus. # #old-cyrus unix - n n - - pipe # flags=R user=cyrus argv=/cyrus/bin/deliver -e -m ${extension} ${user} # # ==================================================================== # # See the Postfix UUCP_README file for configuration details. # uucp unix - n n - - pipe flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient) # # Other external delivery methods. # ifmail unix - n n - - pipe flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient) bsmtp unix - n n - - pipe flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient scalemail-backend unix - n n - 2 pipe flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension} mailman unix - n n - - pipe flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py ${nexthop} ${user} dovecot unix - n n - - pipe flags=DRhu user=vmail:vmail argv=/usr/lib/dovecot/deliver -d ${recipient}

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  • How to set up memcached to use unix socket?

    - by alfish
    While I could use memcached on Debian to use the default 11211 port, but I've had great difficulty setting up unix socket, Form what I'v read, I know that I need to create a memcache.socket and add -s /path/to/memcache.socket -a 0766 To /etc/memcached.conf and comment out the default connection port and IP, i.e. -p 11211 -l 127.0.0.1 However, when I restart memcached I get internal server errors on Drupal site. I'm trying to implement unix sockets to avoid TCP/IP overhead and boost overal memcached performance, however not sure how much performance gain one can expect of this tweak. I appreciate your hints or possibly configs to to resolve this.

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  • Looking for Team Development type Software like SVN

    - by SoLoGHoST
    I am in need of a software that is PHP-Based, or similar that can be installed on my server that doesn't offer SVN Perks. It should be somewhat similar to an SVN, however, since the server doesn't support SVN, we'll need another means of doing sort of the same thing. We have a team of Developers and need to accomplish progress in the same way that an SVN does, but without that type of server support. Is there any software that could be installed via webhosting that would be somewhat, if not exactly, similar to an SVN? Please help, Thanks :)

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  • Virtualized Development Server for simulating 3-Tier Environment

    - by chris.cyvas
    Hello, I am thinking about buying a new server based development box for development (redundantly redundant, I know ;)). Ideally, I want to run something like ESXi or Xen Hypervisor at the lowest level. Then I want to add (at least) 5 Linux VM's for the following uses: 2 Web Servers 2 Application Servers 1 Database Server I want to load balance the 2 web servers and the 2 application servers and (somewhat obviously) they need to be all networked together to simulate a production environment. Also, it used to be the case that the recommendation was to put each VM on it's own hard drive, but I'm not sure that holds water anymore. Any advice? Does anyone have any advice on how to pull this off? Gotchya's, LookOuts!, etc? Thanks!

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  • What happened to the Journal of Game Development?

    - by Ricket
    The lengthy mission statement from its website states: The lack of game-specific research has prevented many in the academic community from embracing game development as a serious field of study. The Journal of Game Development (JOGD), however, provides a much-needed, peer-reviewed, medium of communication and the raison d'etre for serious academic research focused solely on game-related issues. The JOGD provides the vehicle for disseminating research and findings indigenous to the game development industry. It is an outlet for peer-reviewed research that will help validate the work and garner acceptance for the study of game development by the academic community. JOGD will serve both the game development industry and academic community by presenting leading-edge, original research, and theoretical underpinnings that detail the most recent findings in related academic disciplines, hardware, software, and technology that will directly affect the way games are conceived, developed, produced, and delivered. The Journal of Game Development was established in 2003. It's hard to find any information about the issues but at four issues per year, I estimate the last issue was distributed sometime in 2005 or 2006. It had a good editorial board of college professors and a founding editor from Ubisoft. The list of articles looks good. The price was reasonable. So what happened to it? Its website recently went down but you can see the last Archive.org version. The editor-in-chief is a professor at my school so I intend to ask him in person in a week or two, but I thought I'd see what you might be able to dig up about it first. Of course I will be sure to add an answer with his official word on the matter at that time.

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  • How much to charge for being available for support?

    - by Tvrdy
    I am working in small development firm, our main products are ASP.NET and SQL server based. We are deploying a new version of our product and client wants 4-hour response time technical support. Some of this support time will fall outside regular business hours and our boss asked us how much should we charge for being available outside regular business hours? Is it 50% of our hourly fee, 20% ? Any suggestion is appreciated, he is pushing us to speak up and I don't have any idea. I don't want to underprice my free time. Thanks.

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