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• how to start LXDE session automatically after tightvncserver starts to make me able see desktop when connecting to the host via vncclient?

  - by Oleksandr Dudchenko

  I have system which is equipped with Intel Celeron processor 1.1 GHz s370 with 384 Mb of RAM on Intel d815egew motherboard which supports wake-on-lan function. I want to use such a PC for Internet sharing to the local network. Also this PC is a DHCP+DNS server as well as router/gateway. Based on above I decided to install Lubuntu as it is lightweight system. I installed Lubuntu 10.04.4 LTS from alternate ISO. System has no auto login. System boots and has acceptable performance. Host PC has onboard 4 network adapters: eth0 – ethernet controller which is used for Local Network connections. Has static address 10.0.0.1 eth1 – ethernet controller which is not used and not configured so far, I plan to connect printer here later on. eth2 - ethernet controller which is used to connect to Internet, which we plan to share for the local network wlan0 – wireless controller, it is used in role of access poit for local Network and has address 10.0.0.2 We want to control our gateway remotely. So, we need to be able to power it on remotely. To allow this I’ve done the following things: $ cd /etc/init.d/ made a new file with command $ sudo vim wakeonlanconfig Wrote the following lines to the newly created file, saved and closed it #!/bin/bash ethtool -s eth0 wol g ethtool -s eth2 wol g exit Made the abovementioned file executable $ sudo chmod a+x wakeonlanconfig Then included it into autostart sequence during boot. $ sudo update-rc.d -f wakeonlanconfig defaults after system reboot we will be able to poweron system remotely. Than we need to have a possibility to connect remotely to the host via SSH and VNC. So, I installed following packets with the following commands: $ sudo apt-get update $ sudo apt-get install openssh-server tightvncserver Add ssh daemon into autostart sequence during boot. $ sudo update-rc.d -f ssh defaults Power off the host PC $ sudo halt Then I went to remote place, send magic paket and powered the Host up. System started... And I connected to the host via Putty from remote system under Windows. Than logged in and run the command to start vnc server. $ tightvncserver -geometry 800x600 -depth 16 :2 VNC server successfully started and I got message like follows. New 'X' desktop is gateway:2 Starting applications specified in /home/dolv/.vnc/xstartup Log file is /home/dolv/.vnc/gateway:2.log Using UltraVNC Viewer programm under windows I connected to the host's vnc server, enterd the password and.... sow only mouse cursor in form of cross on a grey background of 800x600 dots, no desktop. Here is my .vnc/xstartup file #!/bin/sh xrdb $HOME/.Xresources xsetroot -solid grey #x-terminal-emulator -geometry 80x24+10+10 -ls -title "$VNCDESKTOP Desktop" & #x-window-manager & # Fix to make GNOME work export XKL_XMODMAP_DISABLE=1 /etc/X11/Xsession The Question: What I have to change and where to make LXDE session start automatically after tightvncserver starts?

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• SQL Developer Data Modeler v3.3 Early Adopter: Link Model Objects Across Designs

  - by thatjeffsmith

  The third post in our “What’s New in SQL Developer Data Modeler v3.3” series, SQL Developer Data Modeler now allows you to link objects across models. If you need to catch up on the earlier posts, here are the first two: New and Improved Search Collaborative Design via Excel Today’s post is a very simple and straightforward discussion on how to share objects across models and designs. In previous releases you could easily copy and paste objects between models and designs. Simply select your object, right-click and select ‘Copy’ Once copied, paste it into your other designs and then make changes as required. Once you paste the object, it is no longer associated with the source it was copied from. You are free to make any changes you want in the new location without affecting the source material. And it works the other way as well – make any changes to the source material and the new object is also unaffected. However. What if you want to LINK a model object instead of COPYING it? In version 3.3, you can now do this. Simply drag and drop the object instead of copy and pasting it. Select the object, in this case a relational model table, and drag it to your other model. It’s as simple as it sounds, here’s a little animated GIF to show you what I’m talking about. Drag and drop between models/designs to LINK an object Notes The ‘linked’ object cannot be modified from the destination space Updating the source object will propagate the changes forward to wherever it’s been linked You can drag a linked object to another design, so dragging from A - B and then from B - C will work Linked objects are annotated in the model with a ‘Chain’ bitmap, see below This object has been linked from another design/model and cannot be modified. A very simple feature, but I like the flexibility here. Copy and paste = new independent object. Drag and drop = linked object.

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• Upgrading Code from 2007 to 2010

  - by MOSSLover

  So I’ve been doing some upgrades just to see if things will work from 2007 to 2010.  So far most of the stuff I want works, but obviously there are some things that break.  Did you guys know that in 2007 you could add a webpart to the view pages for lists and libraries without losing the toolbar?  In 2010 the ribbon disappears every time you add a webpart.  So if you are using Scot Hillier’s Codeplex project to hide buttons it will not work the same way, because the ribbon is going to disappear altogether. I have also learned another reason why standalone installations are the bane of my existence.  Nine times out of ten the installation is done using Network Service as the application pool account.  You are wondering why is this bad?  Well, let’s just say the site collection administrator with local admin rights wants to attach the IIS Worker process and debug say a webpart.  Visual Studio 2010 will throw a nasty error that tells you that you are not an administrator.  You will say, but I am an administrator?  I have all the correct group permissions on the server and on SQL and in SharePoint.  Then you will go in and decide let’s add my own admin account just to see if I can attach the debugger and you will notice that works properly.  So the morale of the story is create a separate account on your development environment to run all the SharePoint Services and such.  You don’t need to go all out and create the best practices amount of accounts if it’s just your dev environment.  I would at least create one single account to run all your SharePoint process (Services, SQL, and App Pool).  Also, don’t run a standalone install unless you want to kill kittens (this is a quote from Todd Klindt).  We love kittens they are cute and awesome.  Besides you learn more if you click Complete and just skip standalone.  You will learn how to setup SQL Server 2008 and you will learn how to configure your environment.  It will help you in the long run.  So I have ranted enough for today I figure these are enough tidbits for you this time around.  The two of you who read my blog and I know some of you are friends who don’t understand SharePoint.  I might as well have just done “wahwahwahwah” in Charlie Brown adult speak.  Thanks for reading as usual.  I’ll catch you all when I complain more about the upgrade process and share more tidbits, which will inevitably become a presentation at a conference or two. Technorati Tags: Upgrade Code SharePoint 2007 to 2010,Visuaul Studio 2010,SharePoint 2010

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• Understanding Data Science: Recent Studies

  - by Joe Lamantia

  If you need such a deeper understanding of data science than Drew Conway's popular venn diagram model, or Josh Wills' tongue in cheek characterization, "Data Scientist (n.): Person who is better at statistics than any software engineer and better at software engineering than any statistician." two relatively recent studies are worth reading.   'Analyzing the Analyzers,' an O'Reilly e-book by Harlan Harris, Sean Patrick Murphy, and Marck Vaisman, suggests four distinct types of data scientists -- effectively personas, in a design sense -- based on analysis of self-identified skills among practitioners.  The scenario format dramatizes the different personas, making what could be a dry statistical readout of survey data more engaging.  The survey-only nature of the data,  the restriction of scope to just skills, and the suggested models of skill-profiles makes this feel like the sort of exercise that data scientists undertake as an every day task; collecting data, analyzing it using a mix of statistical techniques, and sharing the model that emerges from the data mining exercise.  That's not an indictment, simply an observation about the consistent feel of the effort as a product of data scientists, about data science.  And the paper 'Enterprise Data Analysis and Visualization: An Interview Study' by researchers Sean Kandel, Andreas Paepcke, Joseph Hellerstein, and Jeffery Heer considers data science within the larger context of industrial data analysis, examining analytical workflows, skills, and the challenges common to enterprise analysis efforts, and identifying three archetypes of data scientist.  As an interview-based study, the data the researchers collected is richer, and there's correspondingly greater depth in the synthesis.  The scope of the study included a broader set of roles than data scientist (enterprise analysts) and involved questions of workflow and organizational context for analytical efforts in general.  I'd suggest this is useful as a primer on analytical work and workers in enterprise settings for those who need a baseline understanding; it also offers some genuinely interesting nuggets for those already familiar with discovery work. We've undertaken a considerable amount of research into discovery, analytical work/ers, and data science over the past three years -- part of our programmatic approach to laying a foundation for product strategy and highlighting innovation opportunities -- and both studies complement and confirm much of the direct research into data science that we conducted. There were a few important differences in our findings, which I'll share and discuss in upcoming posts.

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• Desktop Fun: Vacation and Travel Icon Packs

  - by Asian Angel

  Do you have an upcoming vacation, place that you would like to travel to, or a favorite destination that you have visited in the past? With an appropriate wallpaper you can help set the mood for your desktop with our Vacation and Travel Icon Packs collection. Note: To customize the icon setup on your Windows 7 & Vista systems see our article here. Using Windows XP? We have you covered here. Sneak Preview After seeing “Tiki Time! 1.0” set shown below we just could not resist putting together a nice sunset beach desktop as an example to share with you. That is definitely so relaxing to look at… Note: Wallpaper can be found here. Looking very nice close up… At the Beach *.ico format only Download Sea Shells *.ico format only Download Beach Icon Collection *.ico and .png format Download Tiki Time! 1.0 *.ico format only Download Underwater Icons *.ico format only Download Shutter Shades Icon Pack *.ico and .png format Download Life Saver *.ico format only Download Les 12 Maisons *.ico format only Download Back In Time *.ico format only Download Tourism *.ico and .png format Download The Lovely Bones *.ico format only Download Japanicons Pack *.ico and .png format, also has bonus wallpaper included! Here is what the included 1280*1024 wallpaper looks like. Download Ukrainian Motifs *.ico format only Download Las Vegas Icons *.ico format only Download Las Vegas 2 *.ico format only Download Be sure to visit our new Desktop Fun section for more customization goodness! Similar Articles Productive Geek Tips Desktop Fun: Video Game Icon PacksDesktop Fun: Sci-Fi Icons Packs Series 2Restore Missing Desktop Icons in Windows 7 or VistaAdd Home Directory Icon to the Desktop in Windows 7 or VistaQuick Help: Downloadable Show Desktop Icon for XP TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Hyperwords addon (Firefox) Backup Outlook 2010 Daily Motivator (Firefox) FetchMp3 Can Download Videos & Convert Them to Mp3 Use Flixtime To Create Video Slideshows Creating a Password Reset Disk in Windows

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• Internal Mutation of Persistent Data Structures

  - by Greg Ros

  To clarify, when I mean use the terms persistent and immutable on a data structure, I mean that: The state of the data structure remains unchanged for its lifetime. It always holds the same data, and the same operations always produce the same results. The data structure allows Add, Remove, and similar methods that return new objects of its kind, modified as instructed, that may or may not share some of the data of the original object. However, while a data structure may seem to the user as persistent, it may do other things under the hood. To be sure, all data structures are, internally, at least somewhere, based on mutable storage. If I were to base a persistent vector on an array, and copy it whenever Add is invoked, it would still be persistent, as long as I modify only locally created arrays. However, sometimes, you can greatly increase performance by mutating a data structure under the hood. In more, say, insidious, dangerous, and destructive ways. Ways that might leave the abstraction untouched, not letting the user know anything has changed about the data structure, but being critical in the implementation level. For example, let's say that we have a class called ArrayVector implemented using an array. Whenever you invoke Add, you get a ArrayVector build on top of a newly allocated array that has an additional item. A sequence of such updates will involve n array copies and allocations. Here is an illustration: However, let's say we implement a lazy mechanism that stores all sorts of updates -- such as Add, Set, and others in a queue. In this case, each update requires constant time (adding an item to a queue), and no array allocation is involved. When a user tries to get an item in the array, all the queued modifications are applied under the hood, requiring a single array allocation and copy (since we know exactly what data the final array will hold, and how big it will be). Future get operations will be performed on an empty cache, so they will take a single operation. But in order to implement this, we need to 'switch' or mutate the internal array to the new one, and empty the cache -- a very dangerous action. However, considering that in many circumstances (most updates are going to occur in sequence, after all), this can save a lot of time and memory, it might be worth it -- you will need to ensure exclusive access to the internal state, of course. This isn't a question about the efficacy of such a data structure. It's a more general question. Is it ever acceptable to mutate the internal state of a supposedly persistent or immutable object in destructive and dangerous ways? Does performance justify it? Would you still be able to call it immutable? Oh, and could you implement this sort of laziness without mutating the data structure in the specified fashion?

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• MS Tech Ed 2011 Coming Soon

  - by sonam

  Microsoft Tech ed 2010 was a great success. Infact  Most of such conferences always provide a great place to meet other  technology enthusiasts and ofcourse,whats in the pipeline for future products of a company or field.. And yet again,MS Tech ed India is coming on 23-25 march  in Banglore,India.Well,the place is  ofcourse right suited for any IT/Computing conference.After all,Its Silicon Valley of India.. From Last year.I remember  a session by Harish about  “Building pure client side apps with  Jquery and Microsoft Ajax .” Here’s the video: http://live.viasilverlight.com/TechEdOnDemand/Breakouts/TheWebSimplified1/Session4/AjaxClientSideApps.wmv At that time only,I got to know that jquery is so easy to use for  ajax or client side templating.Though I prefer jquery over  Microsoft Ajax many folds.UpdatePanel  is Dead for sure in my view. I believe,Web forms will be dead sooner or later with ASP.Net  MVC  gaining share many folds.(TODO:Learn MVC). The new standard is surely:JQUERY . Between,Last years videos and ppt’s  are available to browse and download: http://microsoftteched.in/2010/downloads.aspx After going through Tech Ad 2011 session agendas : http://www.microsoft.com/india/teched2011/agenda.aspx Few of my personal choices to watch would be: Day 1: a) Identity And Access Control in the Cloud        b)Windows 7 at  Home:Digitizing your Home.(Sounds cool.)        c) And ofcourse,Jquery and MS ajax(Lets see if MS can do something that’s not already happening with their version Of Ajax).. Day 2:  a) Lap Around Silverlight 5 and Html 5 as I have heard some hot talks that html5 will kill Silverlight,(I don’t see it in near future though).        b) Html 5 more than “Html 5”…Google will be seeing this one. Day3: a) Cross Browser applications in Azure       b)VS 2010 sessions of automated testing azure apps etc. Windows Phone 7 sessions will surely be of more interest now after MS-Nokia Deal. Though,Personally,I would want atleast some worth of  sessions on MS  future in Robotics,AI.Perhaps  I am looking at wrong place..(When is PDC?) And Since,Bill Gates  consider Robotics as the next big thing, Refer  this one : http://www.cs.virginia.edu/robins/A_Robot_in_Every_Home.pdf  I am sure,they wont loose this new hot spot to competitors,  like how google rules in Online  Search now.Robotics and AI will surely provide a big battlefield  for future.See,What IBM is doing with IBM Watson. OR see this, http://www.sciencedaily.com/releases/2011/02/110218083711.htm this is cool only if you can control your mind.Atleast,I’ll prefer regular driving (I would devote my mind seeing  people,places which we see on road).thats what jouney makes “cool”.:P.

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• XNA Notes 001

  - by George Clingerman

  Just a quick recap of things I noticed going on in or around the XNA community this past week. I’m sure there’s a lot I missed (it’s a pretty big community with lots of different parts to it) but these where the things I caught that I thought were pretty cool. The XNA Team Michael Klucher gave a list of books every gamer should read. http://twitter.com/#!/mklucher/status/22313041135673344 Shawn Hargreaves posted Nelxon Studio posting about a cheatsheet for converting 3.1 to 4.0 http://blogs.msdn.com/b/shawnhar/archive/2011/01/04/xna-3-1-to-4-0-cheat-sheet.aspx?utm_source=twitterfeed&utm_medium=twitter XNA Game Studio won the Frontline award for Programming Tool by GameDev magazine! Congrats to the XNA team! http://www.gdmag.com/homepage.htm XNA MVPs In January several MVPs were up for re-election, Jim Perry, Andy ‘The ZMan’ Dunn, Glenn Wilson and myself were all re-award a Microsoft MVP award for their contributions to the XNA/DirectX communities. https://mvp.support.microsoft.com/communities/mvp.aspx?product=1&competency=XNA%2fDirectX A movement to get Michael McLaughlin an MVP award has started and you can join in too! http://twitter.com/#!/theBigDaddio/status/22744458621620224 http://www.xnadevelopment.com/MVP/MichaelMcLaughlinMVP.txt Don’t forget you can nominate ANYONE for a MVP award, that’s how they work. https://mvp.support.microsoft.com/gp/mvpbecoming  XNA Developers James Silva of Ska Studios hit 9,200 sales of ZP2KX and recommends you listen to Infected Mushroom. http://twitter.com/#!/Jamezila/status/22538865357094912 http://en.wikipedia.org/wiki/Infected_Mushroom Noogy creator of the upcoming XBLA title Dust an Elysian tail posts some details into his art creation. http://noogy.com/image/statue/statue.html Xbox LIVE Indie Game News Microsoft posts acknowledging there was an issue with the sales data that has been addressed and apologized for not posting about it sooner. http://forums.create.msdn.com/forums/p/71347/436154.aspx#436154 Winter Uprising sales still chugging along and being updated by Xalterax (by those developers willing to actually share sales numbers. Thanks for sharing guys, much appreciated!) http://forums.create.msdn.com/forums/t/70147.aspx Don’t forget about Dream Build Play coming up in February! http://www.dreambuildplay.com/Main/Home.aspx The Best Xbox LIVE Indie Games December Edition comes out on NeoGaf http://www.neogaf.com/forum/showthread.php?t=414485 The Greatest XBox LIVE Indie Games of 2010 on DealSpwn – Congrats to DrMistry and MStarGames for his #1 spot with his massive XBLIG Space Pirates From Tomorrow! http://www.dealspwn.com/xbligoty-2010/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Dealspwn+%28Dealspwn%29 XNA Game Development The future of XACT and WP7 has finally been confirmed and we finally know what our options are for looping audio seamlessly on WP7. http://forums.create.msdn.com/forums/p/61826/436639.aspx#436639  Super Mario 3 Design Notes is an interesting read for XBLIG developers, giving some insight to the training that natural occurs for players as they start playing the game. Good things for XBLIG developers to think about. http://www.significant-bits.com/super-mario-bros-3-level-design-lessons

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• Tuxedo Load Balancing

  - by Todd Little

  A question I often receive is how does Tuxedo perform load balancing.  This is often asked by customers that see an imbalance in the number of requests handled by servers offering a specific service. First of all let me say that Tuxedo really does load or request optimization instead of load balancing.  What I mean by that is that Tuxedo doesn't attempt to ensure that all servers offering a specific service get the same number of requests, but instead attempts to ensure that requests are processed in the least amount of time.   Simple round robin "load balancing" can be employed to ensure that all servers for a particular service are given the same number of requests.  But the question I ask is, "to what benefit"?  Instead Tuxedo scans the queues (which may or may not correspond to servers based upon SSSQ - Single Server Single Queue or MSSQ - Multiple Server Single Queue) to determine on which queue a request should be placed.  The scan is always performed in the same order and during the scan if a queue is empty the request is immediately placed on that queue and request routing is done.  However, should all the queues be busy, meaning that requests are currently being processed, Tuxedo chooses the queue with the least amount of "work" queued to it where work is the sum of all the requests queued weighted by their "load" value as defined in the UBBCONFIG file.  What this means is that under light loads, only the first few queues (servers) process all the requests as an empty queue is often found before reaching the end of the scan.  Thus the first few servers in the queue handle most of the requests.  While this sounds non-optimal, in fact it capitalizes on the underlying operating systems and hardware behavior to produce the best possible performance.  Round Robin scheduling would spread the requests across all the available servers and thus require all of them to be in memory, and likely not share much in the way of hardware or memory caches.  Tuxedo's system maximizes the various caches and thus optimizes overall performance.  Hopefully this makes sense and now explains why you may see a few servers handling most of the requests.  Under heavy load, meaning enough load to keep all servers that can handle a request busy, you should see a relatively equal number of requests processed.  Next post I'll try and cover how this applies to servers in a clustered (MP) environment because the load balancing there is a little more complicated. Regards,Todd LittleOracle Tuxedo Chief Architect

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• Windows Azure Training Kit October 2012 Release

  - by Clint Edmonson

  The Windows Azure Technical Evangelism team have been busy bees lately and we want to share with you what they’ve been working on. As you know we release the Windows Azure Training Kit on a regular cadence, so I’m pleased to announce the Windows Azure Training Kit October 2012 Release. This update of the training kit includes 47 hands-on labs, 24 demos and 38 presentations designed to help you learn how to build applications that use Windows Azure services, including updated hands-on labs to use the latest version of Visual Studio 2012 and Windows 8, new demos and presentations. Essential Links: Windows Azure Training Kit Download Windows Azure Training Kit Github [Issues] Updated Presentations With Speaker Notes Your voices were heard loud and clear! I am excited to announce Speaker Notes have been added to a the majority of the content we have available. Find the new updated decks which contain speaker notes below: Foundation SQL Federation Virtual Machine Overview Virtual Networks Windows 8 and Windows Azure Web Sites Windows Azure Cloud Services Windows Azure Overview Windows Azure Service Bus Deploying Active Directory Building Apps With IaaS and PaaS Identity and Access Control Linux Virtual Machines Managing Virtual Machines PowerShell Migrating Apps and Workloads Scalable Global and Highly Available Apps Security and Identity SQL Database SQL Database Migration Cloud Service Life Cycle DevCamps Cloud Services iOS, Android and Windows Azure Windows 8 and Windows Azure Web Sites Windows 8 and Windows Azure Mobile Services Added Localized Content Due to the excitement in the community surrounding the mobile services launch, it was apparent that we needed to make localized content available to continue to deliver the exciting message around Windows Azure Mobile Services. Localized content is available in the following languages: French Japanese German Chinese (Taiwan) Spanish Italian Korean Portuguese (Brazilian) Russian Updated Hands-On Labs To support those who have upgraded to Visual Studio 2012 or those trying out the Visual Studio 2012 Express Editions, we have made sure that the content is available and supported (selected labs only) in Visual Studio 2012 Express and up. Visual Studio 2012 Windows Azure Traffic Manager Introduction to Cloud Services Service Bus Messaging Introduction to Access Control Service This adds a significant amount of additional content, so we have revamped the Hands-On Lab Navigation page to include subsections for Visual Studio 2012 Labs, Visual Studio 2010 Labs, Open Source Labs, Scenario Labs, All Labs. Added Demos Demos are available for a number of presentations which are available in Foundation, DevCamp, ITPro Event & Device + Service DevCamps. You can browse through the demos on the respective Demo Navigation page or on Github (links provided in Demo listing below). HelloASP Connecting Cloud Services Service Bus Relay Windows 8 and Mobile Services URL Shortener iOS Client Migrating a Web Farm Deploying Active Directory URL Shortener Service  (PHP) Geo-Location Service (PHP) Geo-Location Android Client Getting Started with VMs Load Balancing Availability Deploying Hybrid Apps Migrate VM AppController Geo-Location iOS Client Scale Up/Down Using CSUpload URL Shortener Android Client Imaging Virtual Machines The Windows Azure Training Kit is open source and available on GitHub, enabling you in the community to Report Issues or Fork and either extend the solution or commit bug fixes back to the Training Kit. You can find out more details about  the training kit from our GitHub Page including guidelines on how to commit back to the project. Stay tuned to my twitter feed for Windows Azure and other Microsoft announcements, updates, and links: @clinted

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• Looking for tips on managing complexity with SCM repositories

  - by Philip Regan

  I am a solo developer in my department and I have a lot of individual projects, all created and managed by me. I started using SVN at ProjectLocker via Versions on the Mac a couple years ago when the variety of projects started getting unwieldy. Scenario 1: Now I have a process that is of reasonable complexity it can be broken up into multiple smaller applications and they all share files. In one phase, there is a single shared file—a constants file—that is shared between a Cocoa app and an iPhone app framework. In the second phase, the iPhone app framework will be used to create individual apps of the same ilk—controller classes and what not will all be the same—but with different content in each. The problem that I am running across is that the file in the first phase is in one repository with the application that started it, and the app framework is in a second, separate repository. Scenario 2: I have another application framework that partially relies on code from an open source project. This is all internal, non-commerical work, but again, the application framework is going to be used to create a variety of unique products and processes. So, now I have an internally managed repository and an externally managed one out of my control. I make little changes to the open source code to meet the needs of my framework when there is an update I download, but I never commit back into the external repository (though, now that I think about it, I don't think I'm committing it to mine either. Oops). The Problem I have all of this set up on my production Mac quite nicely, but duplicating and subsequently maintaining that environment on my laptop has been challenging. For Scenario 1, I've thought of merging these two projects together into the same repository because they are, for all intents and purposes inextricably linked. But, Scenario 2, I think I'm stuck just managing files as best I can. The Question I'm wondering if anyone has any tips on how to manage either of these situations, as well as other complex SCM scenarios when it comes to linking various files from various repositories together. My familiarity with SVN only comes from my work with Versions. It's been great, but I'm a little out of my depth here.

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• ArchBeat Link-o-Rama for 2012-05-31

  - by Bob Rhubart

  Eclipse DemoCamp - June 2012 - Redwood Shores, CA wiki.eclipse.org Oracle HQ 10 Twin Dolphin Dr. Redwood Shores, CA Presentations: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Eclipse Project Sapphire, Konstantin Komissarchik, Sapphire Project Lead, Oracle Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay NVIDIA Nsight Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools)   BI Architecture Master Class for Partners - Oracle Architecture Unplugged blogs.oracle.com June 21, 2012 This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. This will be a highly interactive session and does not involve slide presentations or product feature details, it addresses IT-Architectural issues and considerations for the IT-Architect Community. 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in SF www.oracle.com Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. IT professionals: Very much the time to change our approach | Andy Mulholland www.capgemini.com This final post by retiring Capgemini CTO blogger Andy Mulholland is a must-read for anyone in IT. 10 Great WebCenter Sites Resources (FatWire) | John Brunswick www.johnbrunswick.com John Brunswick shares "some good resources that span the WebCenter Sites and FatWire brands, to get a consolidated list of helpful destinations for ongoing education." Cloning a WebCenter Portal Managed Server | Maiko Rocha blogs.oracle.com WebCenter and ADF A-Team blogger Maiko Rocha shows how to easily add a new managed server to a single-node domain to make it a cluster. Sorting and Filtering By Model-Based LOV Display Value | Steven Davelaar blogs.oracle.com How-to by WebCenter and ADF A-Team blogger Steven Davelaar. Designing and Developing Cross-Cutting Features | Stephen Rylander www.infoq.com Architects are often tasked with a business feature that must span systems. This article by will provide strategies to handle the change and guide your thinking about separating system boundaries and what that means for your technical design. Thought for the Day "A committee is a group of people who individually can do nothing, but who, as a group, can meet and decide that nothing can be done." — Fred Allen (5/31/1894 – 3/17/1956) Source: Brainy Quote

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• 25 Secrets for Faster ASP.NET: the Eagle has landed!

  - by Michaela Murray

  On Friday we launched our new free eBook, 25 Secrets for Faster ASP.NET Applications! Heading for 1000 of you have picked it up already, but if you haven’t got your copy yet, you can grab it from http://www.red-gate.com/25secrets. It’s the follow up to the wildly successful 50 Ways to Avoid, Find and Fix ASP.NET Performance Issues, which we released back in January this year (you can download from www.red-gate.com/50ways). Once again, we collected tips from some of the smartest brains in the ASP.NET community, but this time around, we’ve covered the latest stuff in the .NET framework – async/await, Web API, and more. Houston, we have a winner… In my original blogpost, I offered a Microsoft Surface as a prize for the best tip. Now, after some serious deliberation, our judges have settled on a winner. By a unanimous verdict, the prize goes to… (wait for it!) … Jeffrey Richter, for this cheeky number, Tip #1 in the new book: Want to build scalable websites and services? Work asynchronously One of the secrets to producing scalable websites and services is to perform all your I/O operations asynchronously to avoid blocking threads. When your thread issues a synchronous I/O request, the Windows kernel blocks the thread. This causes the thread pool to create a new thread, which allocates a lot of memory and wastes precious CPU time. Calling xxxAsync method and using C#’s async/await keywords allows your thread to return to the thread pool so it can be used for other things. This reduces the resource consumption of your app, allowing it to use more memory and improving response time to your clients. Congratulations Jeffrey! Of course, I also owe a massive thank you to everyone who’s been involved in the book, especially all the authors. It’s a real treat to work with a developer community that’s so keen to collaborate and to share their hard-won nuggets of performance knowhow. If you haven’t read it yet, I can’t recommend it highly enough. You can get it for free at www.red-gate.com/25secrets The full backstory for both eBooks: https://www.simple-talk.com/blogs/2012/11/15/application-performance-the-best-of-the-web/ https://www.simple-talk.com/blogs/2012/11/27/application-performance-episode-2-announcing-the-judges/ https://www.simple-talk.com/blogs/2013/01/25/free-ebook-50-ways-to-avoid-find-and-fix-asp-net-performance-issues/ https://www.simple-talk.com/blogs/2013/03/22/50-ways-to-avoid-find-and-fix-asp-net-performance-issues-the-next-generation/

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• WebLogic Partner Community Newsletter June 2013

  - by JuergenKress

  Dear WebLogic Partner Community member, This month newsletter contains tons of Java material with the availability of Java EE7! Including many articles in the May/June Java Magazine and the Duke Award nomination! Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the WebLogic Server 12c Certified Implementation Specialist  or ADF 11g Certified Implementation Specialist you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a WebLogic and ADF Specialization you can request a nice plaque for your office. Summer time is training time – make sure you attend our Fusion Middleware Summer Camps or one of our upcoming Exalogic Implementation Workshop by PTS in Spain, Turkey and Middle East. For those who can not make it we offers plenty of online courses like the New ADF Academy. Or the webcast The value of Engineered Systems for SAP. At our WebLogic Community Workspace (WebLogic Community membership required) you can find Engineered Systems Strategy presentation. Thanks to the community for all the WebLogic best practice papers and tools like Automated provision of Oracle Weblogic Server Platform & Frank’s Coherence videos on YouTube & Create and deploy applications on the Oracle Java Cloud & WebLogic Application redeployment using shared libraries - without downtime & Oracle Traffic Director. The first tests deployments for WebLogic on Oracle Database Appliance are on the way, thanks to all who are their experience: Sizing & Configuration and Traffic Director. Virtualised Oracle Database Appliance Proof of Concept - #1 Planning from Simon Haslam. Would be great if you can also share your experience via twitter @wlscommunity! In the ADF section of the newsletter you find Tuning Application Module Pools and Connection Pools & List View - Cool Looking ADF PS6 Component for Collections & Insider Essential & User Interface & Skinning & Oracle Forms to ADF Modernization reference. Great summer time! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsJune2013 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Network Your Computers & Devices: Step by Step

  - by The Geek

  If you’re looking for a great book to help you learn more about Windows home networking, there’s a new book on the market by our good friend Ciprian, and published by none other than Microsoft Press. Note: our friend Ciprian has been a guest contributor here on How-To Geek in the past, and he’s not only a geek that knows what he’s talking about, he’s also one of the more honest and decent people I’ve worked with. In his spare time, he runs the 7 Tutorials web site. The Book One of the great things about this book is that you aren’t limited to just Windows networking—it also explains how to connect Windows 7, XP, Vista, Mac OS X, and even Linux on the same network and share folders and devices between them. Everything in the book is written in a typical How-To Geek step-by-step format, with plenty of screenshots and pictures to help you through the process. Book Outline If you’re going to be spending some money on the book, you probably want to know what it’s all about, and since the Amazon page doesn’t give, well, much information at all, here’s the entire outline for you: Setting Up a Router and Devices Setting User Account on All Computers Setting Up Your Libraries on All Windows 7 Computers Creating the Network Customizing Network Sharing Settings in Windows 7 Creating the Homegroup and Joining Windows 7 Computers Sharing Libraries and Folders Sharing and Working with Devices Streaming Media Over the Network and the Internet Sharing Between Windows XP, Windows Vista, and Windows 7 Computers Sharing Between Mac OS X and Windows 7 Computers Sharing Between Ubuntu Linux and Windows 7 Computers Keeping the Network Secure Setting Up Parental Controls Troubleshooting Network and Internet Problems It’s a great book, with loads of information, and compared to most tech books isn’t very expensive—only $19.79 for the paperback and $9.99 for the Kindle version. Well worth it, and hey, it’s an official Microsoft Press book—written by a How-To Geek guest author. Network Your Computers & Devices Step by Step [Amazon] Latest Features How-To Geek ETC How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 The 50 Best How-To Geek Windows Articles of 2010 The 20 Best How-To Geek Explainer Topics for 2010 How to Disable Caps Lock Key in Windows 7 or Vista How to Use the Avira Rescue CD to Clean Your Infected PC 2011 International Space Station Calendar Available for Download (Free) Ultimate Elimination – Lego Black Ops [Video] BotSync Enables Secure FTP File Synchronization on Android Devices Enjoy Beautiful City Views with the Cityscape Theme for Windows 7 Luigi Installs Any OS on Google’s Cr-48 Notebook DIY iPad Stylus Offers Pen-Based Interaction on the Cheap

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• Commit Review Questions

  - by Wes McClure

  Note: in this article when I refer to a commit, I mean the commit you plan to share with the rest of the team, if you have local commits that you plan to amend/combine, I am referring to the final result. In time you will find these easier to do as you develop, however, all of these are valuable before checking in!  The pre commit review is a nice time to polish what might have been several hours of intense work, during which these things were the last things on your mind!  If you are concerned about losing your work in the process of responding to these questions, first do a check-in and amend it as you go (assuming you are using a tool such as git that supports this), rolling the result into one nice commit for everyone else.  Did you review your commit, change by change, with a diff utility? If not, this is a list of reasons why you might want to start! Did you test your changes? If the test is valuable to be automated, is it? If it’s a manual testing scenario, did you at least try the basics manually? Are the additions/changes formatted consistently with the rest of the project? Lots of automated tools can help here, don’t try to manually format the code, that’s a waste of time and as a human you will fail repeatedly. Are these consistent: tabs versus spaces, indentation, spacing, braces, line breaks, etc Resharper is a great example of a tool that can automate this for you (.net) Are naming conventions respected? Did you accidently use abbreviations, unless you have a good reason to use them? Does capitalization match the conventions in the project/language? Are files partitioned? Sometimes we add new code in existing files in a pinch, it’s a good idea to split these out if they don’t belong ie: are new classes defined in new files, if this is something your project values? Is there commented out code? If you are removing an existing feature, get rid of it, that is why we have VCS If it’s not done yet, then why are you checking it in? Perhaps a stash commit (git)? Did you leave debug or unnecessary changes? Do you understand all of the changes? http://geekswithblogs.net/wesm/archive/2012/04/11/programming-doesnrsquot-have-to-be-magic.aspx Are there spelling mistakes? Including your commit message! Is your commit message concise? Is there follow up work? Are there tasks you didn’t write down that you need to follow up with? Are readability or reorganization changes needed? This might be amended into the final commit, or it might be future work that needs added to the backlog. Are there other things your team values that you should review?

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• AdventureWorks 2014 Sample Databases Are Now Available

  - by aspiringgeek

    Where in the World is AdventureWorks? Recently, SQL Community feedback from twitter prompted me to look in vain for SQL Server 2014 versions of the AdventureWorks sample databases we’ve all grown to know & love. I searched Codeplex, then used the bing & even the google in an effort to locate them, yet all I could find were samples on different sites highlighting specific technologies, an incomplete collection inconsistent with the experience we users had learned to expect.  I began pinging internally & learned that an update to AdventureWorks wasn’t even on the road map.  Fortunately, SQL Marketing manager Luis Daniel Soto Maldonado (t) lent a sympathetic ear & got the update ball rolling; his direct report Darmodi Komo recently announced the release of the shiny new sample databases for OLTP, DW, Tabular, and Multidimensional models to supplement the extant In-Memory OLTP sample DB.  What Success Looks Like In my correspondence with the team, here’s how I defined success: 1. Sample AdventureWorks DBs hosted on Codeplex showcasing SQL Server 2014’s latest-&-greatest features, including:  In-Memory OLTP (aka Hekaton) Clustered Columnstore Online Operations Resource Governor IO 2. Where it makes sense to do so, consolidate the DBs (e.g., showcasing Columnstore likely involves a separate DW DB) 3. Documentation to support experimenting with these features As Microsoft Senior SDE Bonnie Feinberg (b) stated, “I think it would be great to see an AdventureWorks for SQL 2014.  It would be super helpful for third-party book authors and trainers.  It also provides a common way to share examples in blog posts and forum discussions, for example.”  Exactly.  We’ve established a rich & robust tradition of sample databases on Codeplex.  This is what our community & our customers expect.  The prompt response achieves what we all aim to do, i.e., manifests the Service Design Engineering mantra of “delighting the customer”.  Kudos to Luis’s team in SQL Server Marketing & Kevin Liu’s team in SQL Server Engineering for doing so. Download AdventureWorks 2014 Download your copies of SQL Server 2014 AdventureWorks sample databases here.

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• CRM vs VRM

  - by David Dorf

  In a previous post, I discussed the potential power of combining social, interest, and location graphs in order to personalize marketing and shopping experiences for consumers.  Marketing companies have been trying to collect detailed information for that very purpose, a large majority of which comes from tracking people on the internet.  But their approaches stem from the one-way nature of traditional advertising.  With TV, radio, and magazines there is no opportunity to truly connect to customers, which has trained marketing companies to [covertly] collect data and segment customers into easily identifiable groups.  To a large extent, we think of this as CRM. But what if we turned this viewpoint upside-down to accommodate for the two-way nature of social media?  The notion of marketing as conversations was the basis for the Cluetrain, an early attempt at drawing attention to the fact that customers are actually unique humans.  A more practical implementation is Project VRM, which is a reverse CRM of sorts.  Instead of vendors managing their relationships with customers, customers manage their relationships with vendors. Your shopping experience is not really controlled by you; rather, its controlled by the retailer and advertisers.  And unfortunately, they typically don't give you a say in the matter.  Yes, they might tailor the content for "female age 25-35 interested in shoes" but that's not really the essence of you, is it?  A better approach is to the let consumers volunteer information about themselves.  And why wouldn't they if it means a better, more relevant shopping experience?  I'd gladly list out my likes and dislikes in exchange for getting rid of all those annoying cookies on my harddrive. I really like this diagram from Beyond SocialCRM as it captures the differences between CRM and VRM. The closest thing to VRM I can find is Buyosphere, a start-up that allows consumers to track their shopping history across many vendors, then share it appropriately.  Also, Amazon does a pretty good job allowing its customers to edit their profile, which includes everything you've ever purchased from Amazon.  You can mark items as gifts, or explicitly exclude them from their recommendation engine.  This is a win-win for both the consumer and retailer. So here is my plea to retailers: Instead of trying to infer my interests from snapshots of my day, please just ask me.  We'll both have a better experience in the long-run.

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• Internships available in Oracle Netherlands - this summer

  - by jessica.ebbelaar

  I am Jannie Minnema, Director of Business Operations for Oracle in the Benelux. My career at Oracle started at Oracle Headquartes in San Francisco as a Project Manager, building Computer Based Training Products. After spending 3 years in Dubai, my husband and I moved to the USA as he wanted to study a MBA there. This move kick started my career as I was working in Silicon Valley during a time of great opportunity. After the USA, I fulfilled numerous roles at Oracle ranging from Project Management to Sales and Marketing. I currently work in the Netherlands were I am now Director of Business Operations for Oracle in the Benelux and a member of the Dutch Management Team. Business Operations advises the Benelux Management Team and focuses on topics such as Corporate Social Responsibility, Customer Satisfaction, Internal Communication, Internal training and effective usage of Sales Tools and Systems. We are currently also working on how best to introduce a “New way of Working”. The move to our new office building in 2011 aides in creating the right environment for this. Our goal is to continually improve the organisation. I enjoy working for Oracle because there is never a dull moment, and I am continuously challenged to improve. The environment that I work in changes constantly. Look at all the recent acquisitions; over 60 in the past 3 years! If you, as an Oracle employee, see something that can be done better, like a new service or tool, then combine it with some enthusiasm, motivate it further and the (Oracle) world changes! Internships This summer we have a number of Internships available, coordinated by the Business Operations team. We very much look forward to welcoming Students in our Dutch office. We look at it as an opportunity for both Oracle and the Interns to learn from each other. It will definitely result in both parties improving, growing and achieving results! We offer Internships related to Sales, Marketing and New Technology. You can find the assignments here. During the Internship you will experience what is like to work for an international and dynamic company, where we work and play hard. Our customers are major Dutch companies and our employees are professionals that compare working at Oracle with playing a Soccer World Cup final. We offer several Internships at the same time, so you will learn and share your experiences with a group of fellow students. If you have any questions related to this article feel free to contact [email protected].  You can find our job opportunities via http://campus.oracle.com

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• What do you think of the EntLib 5.0 configuration tool?

  Hello again! Its been a while, I know. Ive been busy over the last few months with several projects, some of them software related, and one of them human my son Jesse was born on 26 February 2010. Fun times! Meanwhile, back in Redmond, the p&p team has been busy working on Enterprise Library 5.0 see Grigoris announcement for details on the beta. Theres a ton of new stuff in this release, but theres one big new feature that hasnt received a lot of attention that Im keen to hear your perspectives on. The change is the biggest overhaul to the configuration tool since Enterprise Library was launched. If you havent yet grabbed the EntLib 5.0 beta, heres a before and after shot of the config tool: Enterprise Library 4.1 config tool Enterprise Library 5.0 (beta 1) config tool The tool has been rebuilt from the ground up in response to some feedback and usability studies from the previous version of the tool. But is this a step in the right direction? Id love to hear what you think. If youve downloaded EntLib 5.0 and tried out the tool, please share your thoughts on: First impressions. Is the tool easy to understand? Easy to find what youre looking for? Easy to read existing configuration? Pretty? Ease of use for real life tasks. Rather than make up your own tasks, here are a few sample scenarios you might want to try: Configure the data access block with a SQL Server connection called Audit that points to a database called Audit on a server called DB Configure the logging block so that any log entries in the Audit category are written to both the Event Log and the Audit database (see above) Configure the validation block with a ruleset called Email Address that uses an appropriate regular expression for e-mail addresses Configure the policy injection block such that any calls to classes in the MyCompany.Security namespace are logged before and after the call using the Audit category (see above) Comparison with the old config tool. What do you like better in the new tool? What did you like better in the old tool? How do you rate your level of expertise using the old tool? Keep in mind that I no longer work in the p&p team, so I cant say how any of this feedback will be used (although Im sure the team is listening!). However since Ive invested so much time in Enterprise Library, both in leading the team and using the product on real projects Im very interested to hear what you all think of the tools new direction.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Ubuntu 12.04 can't detect internal mobile broadband (Gobi 2000)

  - by Anega

  Hi I have been trying Ubuntu to detect and connect using the buit in mobile broadband capability in my HP 110 netbook but until now nothing seems to work Output of lspci command: 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02) 00:1f.2 SATA controller: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [AHCI mode] (rev 02) 01:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01) 02:00.0 Ethernet controller: Atheros Communications Inc. AR8132 Fast Ethernet (rev c0) Output of lsusb command: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 1fea:0008 Bus 005 Device 002: ID 03f0:2a1d Hewlett-Packard Bus 001 Device 005: ID 03f0:241d Hewlett-Packard Gobi 2000 Wireless Modem (QDL mode) So far I have been trying what is intended on several pages, trying to update firmware using wine and then moving .mda or whatever files the update package GobiInstaller.mdi throws out. The results are always the same: After running Output of wine msiexec /a GobiInstaller.msi /qb TARGETDIR="c:\temp" fixme:advapi:GetCurrentHwProfileA (0x33fba8) semi-stub fixme:heap:HeapSetInformation (nil) 1 (nil) 0 fixme:win:RegisterDeviceNotificationA (hwnd=0x13e250, filter=0xf7e984,flags=0x00000001) returns a fake device notification handle! fixme:heap:HeapSetInformation (nil) 1 (nil) 0 fixme:heap:HeapSetInformation (nil) 1 (nil) 0 fixme:advapi:RegisterEventSourceW ((null),L"Bonjour Service"): stub fixme:advapi:ReportEventA (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x79e58c,(nil)): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x12e6d0,(nil)): stub fixme:winsock:WSAIoctl WS_SIO_UDP_CONNRESET stub fixme:winsock:WSAIoctl -> SIO_ADDRESS_LIST_CHANGE request: stub fixme:iphlpapi:DeleteIpForwardEntry (pRoute 0x79e920): stub fixme:iphlpapi:CreateIpForwardEntry (pRoute 0x79e958): stub fixme:advapi:ReportEventA (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x79e58c,(nil)): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x12e6d0,(nil)): stub fixme:service:EnumServicesStatusW resume handle not supported fixme:service:EnumServicesStatusW resume handle not supported fixme:advapi:ReportEventA (0xcafe4242,0x0004,0x0000,0x00000064,(nil),0x0001,0x00000000,0x79e58c,(nil)): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x12e6d0,(nil)): stub fixme:netapi32:NetGetJoinInformation Semi-stub (null) 0x79e644 0x79e63c fixme:winsock:WSAIoctl WS_SIO_UDP_CONNRESET stub fixme:storage:create_storagefile Storage share mode not implemented. err:msi:ITERATE_Actions Execution halted, action L"_693CD41C_A4A2_4FA1_8888_FC56C9E6E13B" returned 1603 err:rpc:I_RpcGetBuffer no binding err:rpc:I_RpcGetBuffer no binding andres@andres-HP-Mini-110-1100:~/.wine/drive_c/Qualcomm$ fixme:advapi:ReportEventA (0xcafe4242,0x0004,0x0000,0x00000064,(nil),0x0001,0x00000000,0x79e588,(nil)): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x00000064, (nil),0x0001,0x00000000,0x12e6d0,(nil)): stub And creates 2 empty folders, I have been trying hard and I am not sure if I am doing it the way it should be. Thanks

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• Does Your Customer Engagement Create an Ah Feeling?

  - by Richard Lefebvre

  An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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• SharePoint 2010 Hosting :: Sending SMS Alerts in SharePoint 2010 Over Office Mobile Service Protocol (OMS)

  - by mbridge

  In this post, I want to share the exciting news of SharePoint's 2010 new feature. Finally it's possible to send SMS directly from SharePoint to mobile phones. The advantages of sending SMS instead of Email messages are obvious: SMS alerts or reminders that are received on mobile phones are more preferred than Email messages that can be lost in the mass of spam. The interface is standard as it's very similar to previous versions of the product. Adjustments are easy to do, simply enter the address of the Office Mobile Service (OMS) web-service which you want to use for sending messages, then specify the connection parameters. Further details on Office Mobile Service is available below. The Test Service button checks if OMS web-service is accessible using provided URL (user name and password are not verified). This check is needed because OMS web-service URL depends on the mobile operator and country. It's now possible to select the method of sending alerts in alerts settings. Email option is selected by default. Alerts delivery method is displayed in the list of existing alerts. Office Mobile Service (OMS) SharePoint 2010 uses exterior servers similar to SMTP servers for sending SMS alerts. However, Microsoft started development and promotion of their own protocol instead of using existing ones. That is how Office Mobile Service (OMS) appeared. This open protocol enables clients to send text and multimedia messages (mobile messages) remotely to the server which processes these messages and delivers them to mobile phones.  Typical scenario of utilizing this protocol is data transfer between computer application and mobile phone. The recipient can answer messages and the server in return will deliver the answer by SMTP protocol, i.e. by email.  Key quality of this protocol is that it's built on base of HTPP(S) and SOAP protocols.     This means that in fact SMS gateway must support typified web-service. What do you get from web-service? What you get is the ability to send SMS from any platform you want.  The protocol is being developed at the moment and version 0.2 from 08/28/2009 was available when the article was published.  For promotion of their protocol and simplifying server search, Microsoft represented web-service http://messaging.office.microsoft.com/HostingProviders.aspx that helps to receive the list of providers, which supports OMS protocol and message delivery to your operator.  All you need to do is decide which provider to use, complete the agreement, then adjust the SharePoint connection parameters and start working.  Some providers advertise themselves not only for clients but for mobile operators as well. They offer automatic adding to the list of the Office Mobile Service Providers.  To view the full specifications of OMS, please go to http://msdn.microsoft.com/en-us/library/dd774103.aspx.

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• Oracle at ASMC PDI 2012

  - by jeffrey.waterman

  Recently, I had the pleasure of representing Oracle at the American Society of Military Comptrollers National Professional Development Institute (PDI).  The PDI is the premier training event for resource managers in the Department of Defense and US Coast Guard.  Each year they assemble top presenters and key note speakers to convey their experiences and share the upcoming goals and vision for the Defense Department's financial and resource management community.  This year, the common themes were centered around 'auditability' and 'efficiency'.   What is auditability?  There were many definitions/themes tossed around, but to summarize my notes, it boiled down to:- the proper tracking of funds- audit readiness- proper controls- proper documentation There were sessions regarding entire programs focused on the need for auditability.  For example, FIAR: Financial Improvement and Audit Readiness (http://comptroller.defense.gov/fiar/index.html)   The FIAR stresses the "...improve(ment of) the Department's financial processes, controls and information." The entire conference, one set of solutions kept popping into my head around, "how can Oracle's solutions assist the Department of Defense", or any other Federal Agency, improve their financial processes and controls?   One answer came to mind:  Oracle Governance, Risk, and Compliance Management. Commonly referred to as "GRC". Let me summarize the main components around Oracle's GRC solution: GRC Manager: This solution is the central repository for documenting business processes, policies, and established controls.  All identified risks and issues are documented within the repository as well as action plans necessary for mitigation. GRC Controls:  This solution consists of a set of tools which are embedded with your ERP (financial, human resource, supply chain, etc.) applications to detect, prevent, and/or enforce the policies and procedures established by your Agency.  Components of the solution include:- Application Access Control Governor: a robust tool for managing application roles and responsibilities; simplify segregation of duty maintenance- Configuration Controls Governor: complete audit trail for changes made to configurations- Transactions Control Governor: track violations of internal controls; alert management to suspicious activities; be warned when high dollar transactions are occurring on an irregular basis; - Preventative Controls Governor: prevent sensitive information from being viewed by unauthorized parties; enforce field, block, and form change control If you are in the financial or resource management community and are concerned about auditability within your organization I suggest you follow up this post by reading about Oracle's GRC solutions.  www.oracle.com/grc Please feel free to follow up with thought and questions in the comments section below.  Also, if you have a topic you would like addressed in this blog, just drop me a note at [email protected]  or leave the suggestion in the comment section as well. Thank you for reading.

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• Segmentation fault 11 in MacOS X- C++ [migrated]

  - by Marcos Cesar Vargas Magana

  all. I have a "segmentation fault 11" error when I run the following code. The code actually compiles but I get the error at run time. //** Terror.h ** #include <iostream> #include <string> #include <map> using std::map; using std::pair; using std::string; template<typename Tsize> class Terror { public: //Inserts a message in the map. static Tsize insertMessage(const string& message) { mErrorMessages.insert( pair<Tsize, string>(mErrorMessages.size()+1, message) ); return mErrorMessages.size(); } private: static map<Tsize, string> mErrorMessages; } template<typename Tsize> map<Tsize,string> Terror<Tsize>::mErrorMessages; //** error.h ** #include <iostream> #include "Terror.h" typedef unsigned short errorType; typedef Terror<errorType> error; errorType memoryAllocationError=error::insertMessage("ERROR: out of memory."); //** main.cpp ** #include <iostream> #include "error.h" using namespace std; int main() { try { throw error(memoryAllocationError); } catch(error& err) { } } I have kind of debugging the code and the error happens when the message is being inserted in the static map member. An observation is that if I put the line: errorType memoryAllocationError=error::insertMessage("ERROR: out of memory."); inside the "main()" function instead of at global scope, then everything works fine. But I would like to extend the error messages at global scope, not at local scope. The map is defined static so that all instances of "error" share the same error codes and messages. Do you know how can I get this or something similar. Thank you very much.

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