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• A New Home for E-Business Suite Customer Adoption Information

  - by linda.fishman.hoyle

  Phew! I made it! A new home with my name. Let's talk about E-Business Suite. So much is going on and more and more customers are upgrading and implementing the latest release. I think I will highlight in this blog entry the most recent press release we issued 2 weeks ago about our Applications Unlimited success but in the release, we name several customers who are live on E-Business Suite Release 12.1 and then have a fabulous quote from a customer who is doing great things with our product.   Here is a link to the press release To make it easy for you, I am pulling out just the E-Business Suite information Oracle E-Business Suite: Oracle® E-Business Suite Release 12.1 provides organizations of all sizes, across all industries and regions, with a global business foundation that helps them reduce costs and increase productivity through a portfolio of rapid value solutions, integrated business processes and industry-focused solutions. The latest version of the Oracle E-Business Suite was designed to help organizations make better decisions and be more competitive by providing a global or holistic view of their operations. Abu Dhabi Media Company, Agilysis, C3 Business Solutions, Chicago Public Schools, Datacard Group, Guidance Software, Leviton Manufacturing, McDonald's, MINOR International, Usana Health Sciences, Zamil Plastic Industries Ltd. and Zebra Technologies are just a few of the organizations that have deployed the latest release of the Oracle E-Business Suite to help them make better decisions and be more competitive, while lowering costs and increasing performance. Customer Speaks "Leviton Manufacturing makes a very diverse line of products including electrical devices and data center products that we sell globally. We upgraded to the latest version of the Oracle E-Business Suite Release 12.1 to support our service business with change management, purchasing, accounts payable, and our internal IT help desk," said Bob MacTaggart, CIO of Leviton Manufacturing. "We consolidated seven Web sites that we used to host individually onto iStore. In addition, we run a site, using the Oracle E-Business Suite configurator, pricing and quoting for our sales agents to do configuration work. This site can now generate a complete sales proposal using Oracle functionality; we actually generate CAD drawings - the actual drawings themselves - based on configuration results. It used to take six to eight weeks to generate these drawings and now it's all done online in an hour to two hours by our sales agents themselves, totally self-service. It does everything they need. From our point of view that is a major business success. Not only is it a very cool, innovative application, but it also puts us about two years ahead of our competition."

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• Invitation: Oracle EMEA Analytics & Data Integration Partner Forum, 12th November 2012, London (UK)

  - by rituchhibber

  Oracle PartnerNetwork | Account | Feedback INVITATIONORACLE EMEA ANALYTICS & DATA INTEGRATION PARTNER FORUM MONDAY 12TH NOVEMBER, 2012 IN LONDON (UK) Dear partner Come to hear the latest news from Oracle OpenWorld about Oracle BI & Data Integration, and propel your business growth as an Oracle partner. This event should appeal to BI or Data Integration specialised partners, Executives, Sales, Pre-sales and Solution architects: with a choice of participation in the plenary day and then a set of special interest (technical) sessions. The follow on breakout sessions from the 13th November provide deeper dives and technical training for those of you who wish to stay for more detailed and hands-on workshops.Keynote: Andrew Sutherland, SVP Oracle Technology. Data Integration can bring great value to your customers by moving data to transform their business experiences in Oracle pan-EMEA Data Integration business development and opportunities for partners. Hot agenda items will include: The Fusion Middleware Stack: Engineered to work together A complete Analytics and Data Integration Solution Architecture: Big Data and Little Data combined In-Memory Analytics for Extreme Insight Latest Product Development roadmap for Data Integration and Analytics Venue: Oracles London CITY Moorgate OfficesDuring this event you can learn about partner success stories, participate in an array of break-out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Places are limited, Register your seat today! To register to this event CLICK HERE Note: Registration for the conference and the deeper dives and technical training is free of charge to OPN member Partners, but you will be responsible for your own travel and hotel expenses. Event Schedule November 12th:Day 1 Main Plenary Session : Full day, starting 10.30 am.Oracle Hosted Dinner in the Evening November 13th:onwards Architecture Masterclass : IM Reference Architecture – Big Data and Little Data combined(1 day) BI-Apps Bootcamp(4-days) Oracle Data Integrator and Oracle Enterprise Data Quality workshop(1-day) Golden Gate Workshop(1-day) For further information and detail download the Agenda (pdf) or contact Michael Hallett at [email protected] look forward to seeing you in there. Best regards, Mike HallettAlliances and Channels DirectorBI & EPM Oracle EMEAM.No: +44 7831 276 989 [email protected] Duncan HarveyBusiness Development Directorfor Data IntegrationM.No: +420 608 283 [email protected] Milomir VojvodicBusiness Development Manager for Data IntegrationM.No: +420 608 283 [email protected] Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact PBC | Legal Notices and Terms of Use | Privacy

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• Oracle Tutor: Are Documented Policies and Procedures Necessary?

  - by emily.chorba(at)oracle.com

  People refer to policies and procedures with a variety of expressions including business process documentation, standard operating procedures (SOPs), department operating procedures (DOPs), work instructions, specifications, and so on. For our purpose here, policies and procedures mean a set of documents that describe an organization's policies (rules) for operation and the procedures (containing tasks performed by individuals) to fulfill the policies. When an organization documents policies and procedures properly, they can be the strategic link between an organization's vision and its daily operations. Policies and procedures are often necessary because of some external requirement, such as environmental compliance or other governmental regulations. One example of an external requirement would be the American Sarbanes-Oxley Act, requiring full openness in accounting practices. Here are a few other examples of business issues that necessitate writing policies and procedures: Operational needs -- policies and procedures ensure fundamental processes are performed in a consistent way that meets the organization's needs. Risk management -- policies and procedures are identified by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) as a control activity needed to manage risk. Continuous improvement -- Procedures can improve processes by building important internal communication practices. Compliance -- Well-defined and documented processes (i.e. procedures, training materials) along with records that demonstrate process capability can demonstrate an effective internal control system compliant with regulations and standards. In addition to helping with the above business issues, policies and procedures can support the basic needs of employees and management. Well documented and easy to access policies and procedures: allow employees to understand their roles and responsibilities within predefined limits and to stay on the accepted path indentified by the organization's management provide clarity to the reader when dealing with accountability issues or activities that are of critical importance allow management to guide operations without constant intervention allow managers to control events in advance and prevent employees from making costly mistakes Can you think of another way organizations can meet the above needs of management and their employees in place of documented Policies and Procedures? Probably not, but we would love your feedback on this question. And that my friends, is why documented policies and procedures are very necessary. Learn MoreFor more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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• Introduction to Lean Software Development and Kanban Systems

  - by Ben Griswold

  Last year I took myself through a crash course on Lean Software Development and Kanban Systems in preparation for an in-house presentation.  I learned a bunch.  In this series, I’ll be sharing what I learned with you.   If your career looks anything like mine, you have probably been affiliated with a company or two which pushed requirements gathering and documentation to the nth degree. To add insult to injury, they probably added planning process (documentation, requirements, policies, meetings, committees) to the extent that it possibly retarded any progress. In my opinion, the typical company resembles the quote from Tom DeMarco. It isn’t enough just to do things right – we also had to say in advance exactly what we intended to do and then do exactly that. In the 1980s, Toyota turned the tables and revolutionize the automobile industry with their approach of “Lean Manufacturing.” A massive paradigm shift hit factories throughout the US and Europe. Mass production and scientific management techniques from the early 1900’s were questioned as Japanese manufacturing companies demonstrated that ‘Just-in-Time’ was a better paradigm. The widely adopted Japanese manufacturing concepts came to be known as ‘lean production’. Lean Thinking capitalizes on the intelligence of frontline workers, believing that they are the ones who should determine and continually improve the way they do their jobs. Lean puts main focus on people and communication – if people who produce the software are respected and they communicate efficiently, it is more likely that they will deliver good product and the final customer will be satisfied. In time, the abstractions behind lean production spread to logistics, and from there to the military, to construction, and to the service industry. As it turns out, principles of lean thinking are universal and have been applied successfully across many disciplines. Lean has been adopted by companies including Dell, FedEx, Lens Crafters, LLBean, SW Airlines, Digital River and eBay. Lean thinking got its name from a 1990’s best seller called The Machine That Changed the World : The Story of Lean Production. This book chronicles the movement of automobile manufacturing from craft production to mass production to lean production. Tom and Mary Poppendieck, that is.  Here’s one of their books: Implementing Lean Software Thinking: From Concept to Cash Our in-house presentations are supposed to run no more than 45 minutes.  I really cranked and got through my 87 slides in just under an hour. Of course, I had to cheat a little – I only covered the 7 principles and a single practice. In the next part of the series, we’ll dive into Principle #1: Eliminate Waste. And I am going to be a little obnoxious about listing my Lean and Kanban references with every series post.  The references are great and they deserve this sort of attention. 

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• Oracle OpenWorld Preview: Get Your Hands Dirty with Oracle WebCenter

  - by Christie Flanagan

  Feel like getting your hands dirty with Oracle WebCenter during Oracle OpenWorld next week?  Roll up your sleeves and sharpen you skills sets by mastering Oracle WebCenter technology in one of our Hand-On Labs.  These labs are self-paced, practical learning sessions where you’re guaranteed to discover new ways to derive maximum benefits from Oracle WebCenter.  Experts will be available in person to answer questions and guide you through each lab. HOL10208 - Add Social Capabilities to Your Enterprise Applications Monday, Oct 1, 12:15 PM - 1:15 PM - Marriott Marquis - Salon 1/2 Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions.HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Salon 1/2Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.HOL10207 - Build an Intranet Portal with Oracle WebCenter Tuesday, Oct 2, 1:15 PM - 2:15 PM - Marriott Marquis - Salon 1/2 Wednesday, Oct 3, 3:30 PM - 4:30 PM - Marriott Marquis - Salon 1/2In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity.HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Wednesday, Oct 3, 5:00 PM - 6:00 PM - Marriott Marquis - Salon 1/2Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. See Your Favorite WebCenter Products in Action Visit us in the exhibition hall to see demonstrations of WebCenter products.  Demo pod locations are in Moscone South, Right: Oracle Social Network: S-244 Oracle WebCenter Content: S-246, S245 Oracle WebCenter Sites: S-247 Oracle WebCenter Portal: S-249 More Info: Oracle OpenWorld Oracle WebCenter Focus On Guide Oracle Customer Experience Summit @ OpenWorld

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• Scrum and Team Consolidation

  - by John K. Hines

  I’m still working my way through one of the more painful team consolidations of my career.  One thing that’s made it hard was my assumption that the use of Agile methods and Scrum would make everything easy.  Take three teams, make all work visible, track it, and presto: An efficient, functioning software development team. What I’ve come to realize is that the primary benefit of Scrum is that Scrum brings teams closer to their customers.  Frequent meetings, short iterations, and phased deployments are all meant to keep the customer in the loop.  It’s true that as teams become proficient with Scrum they tend to become more efficient.  But I don’t think it’s true that Scrum automatically helps people work together. Instead, Scrum can point out when teams aren’t good at working together.   And it really illustrates when teams, especially teams in sustaining mode, are reacting to their customers instead of innovating with them.  At the moment we’ve inherited a huge backlog of tools, processes, and personalities.  It’s up to us to sort them all out.  Unfortunately, after 7 &frac12; months we’re still sorting. What I’d recommend for any blended team is to look at your current product lifecycles and work on a single lifecycle for all work.  If you can’t objectively come up with one process, that’s a good indication that the new team might not be a good fit for being a single unit (which happens all the time in bigger companies).  Go ahead & self-organize into sub-teams.  Then repeat the process. If you can come up with a single process, tackle each piece and standardize all of them.  Do this as soon as possible, as it can be uncomfortable.  Standardize your requirements gathering and tracking, your exploration and technical analysis, your project planning, development standards, validation and sustaining processes.  Standardize all of it.  Make this your top priority, get it out of the way, and get back to work. Lastly, managers of blended teams should realize what I’m suggesting is a disruptive process.  But you’ve just reorganized the team is already disrupted.   Don’t pull the bandage off slowly and force the team through a prolonged transition phase, lowering their productivity over the long term.  You can role model leadership to your team and drive a true consolidation.  Destroy roadblocks, reassure those on your team who are afraid of change, and push forward to create something efficient and beautiful.  Then use Scrum to reengage your customers in a way that they’ll love. Technorati tags: Scrum Scrum Process

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• The Jack LaLanne School of Sysadmins

  - by rickramsey

  Two of my childhood heroes were Tarzan and Jack LaLanne. Tarzan was an obvious choice: what boy wouldn't want to spend his days bungee jumping through the jungle with his own pack of gorillas? Jack Lalanne had a disturbing habit of wearing stretch pants, but he was so damn fit for an old guy that you couldn't help but be impressed. Especially back then, when nobody knew what a dumb bell was, much less Cross-Fit. Here's what he did to celebrate his 70th birthday. Sooner or later we all face a choice in our careers: surrender to the life of a has-been like Bruce Sprinsteen's baseball player or become an unstoppable sysadmin like Jack Lalanne. If you'd rather keep on fighting like Jack, give these resources a look. Brian Bream's blog provides specific suggestions for keeping your skills up to date. The video interviews describe the types of technologies that are challenging what you used to know. Blog: The Old School Sysadmin - A Dying Breed? by Brian Bream "The sysadmin role has been far too dependent on performing repetitive tasks and working in a reactionary mode ... the sysadmin must grow a much larger skill set to be successful. Don’t grow vertically in one technology, grow horizontally amongst many technologies." Just one of the suggestions Brian Bream provides in this excellent blog post. Video: Freeing the Sysadmin From Repetitive Tasks Interview with Marshall Choy Marshall Choy, Director of Optimized Solutions at Oracle was once a sysadmin. And a Solaris engineer. He explains what optimized solutions are, how they are developed and tested, how they handle patching, and how these vertically integrated systems impact the job and duties of a sysadmin. Video: The Oracle Database Appliance Interview with Bob Thome Bob Thome, Senior Director of Product Management, explains what makes the Database Appliance simple, reliable, and affordable, and how it could change the economies and processes of the data center. Video: Why Pinellas County Chose Oracle Exalytics Interview with Gautham Gautham (pronounced like Batman's Gotham) recently led an effort to refresh the Pinellas County hardware systems. He'll explain what they were looking for, why they chose Oracle Exalytics, how they became convinced it was the right decision, and how it changed the way they managed their data center. Video: DTrace for System Administrators Interview with Brendan Gregg This video interview will give you an idea of some of the value-add tasks you can perform when you are freed from the reactive mode that Brian Bream describes in his blog. Brendan Gregg describes the best ways for sysadmins to tune deployed applications to get more performance out of them in their particular computing environment photograph of Ford Mustang GT 500 taken at Gateway Museum copyright by Rick Ramsey -Rick Follow me on: Blog | Facebook | Twitter | Personal Twitter | YouTube | The Great Peruvian Novel

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• CISDI Cloud - Industrial Cloud Computing Platform based on Oracle Products

  - by Wenyu Duan

  In today's era, Cloud Computing is becoming integral to the vision and corporate strategy of leading organizations and is often seen as a key business driver to achieve growth and innovation. Headquartered in Chongqing, China, CISDI Engineering Co., Ltd. is a large state-owned engineering company, offering consulting, engineering design, EPC contracting, and equipment integration services to steel producers all over the world. With over 50 years of experience, CISDI offers quality services for every aspect of production for projects in the metal industry and the company has evolved into a leading international engineering service group with 18 subsidiaries providing complete lifecycle for E&C projects. CISDI group delegation led by Mr. Zhaohui Yu, CEO of CISDI Group, Mr. Zhiyou Li, CEO of CISDI Info, Mr. Qing Peng, CTO of CISDI Info and Mr. Xin Xiao, Head of CISDI Info's R&D joined Oracle OpenWorld 2012 and presented a very impressive cloud initiative case in their session titled “E&C Industry Solution in CISDI Cloud - An Industrial Cloud Computing Platform Based on Oracle Products”. CISDI group plans to expand through three phases in the construction of its cloud computing platform: first, it will relocate its existing technologies to Oracle systems, along with establishing private cloud for CISDI; secondly, it will gradually provide mixed cloud services for its subsidiaries and partners; and finally it plans to launch an industrial cloud with a highly mature, secure and scalable environment providing cloud services for customers in the engineering construction and steel industries, among others. “CISDI Cloud” will become the growth engine for the organization to expand its global reach through online services and achieving the strategic objective of being the preferred choice of E&C companies worldwide. The new cloud computing platform is designed to provide access to the shared computing resources pool in a self-service, dynamic, elastic and measurable way. It’s flexible and scalable grid structure can support elastic expansion and sustainable growth, and can bring significant benefits in speed, agility and efficiency. Further, the platform can greatly cut down deployment and maintenance costs. CISDI delegation highlighted these points as the key reasons why the group decided to have a strategic collaboration with Oracle for building this world class industrial cloud - - Oracle’s strategy: Open, Complete and Integrated - Oracle as the only company who can provide engineered system, with complete product chain of hardware and software - Exadata, Exalogic, EM 12c to provide solid foundation for "CISDI Cloud" The cloud blueprint and advanced architecture for industrial cloud computing platform presented in the session shows how Oracle products and technologies together with industrial applications from CISDI can provide end-end portfolio of E&C industry services in cloud. CISDI group was recognized for business leadership and innovative solutions and was presented with Engineering and Construction Industry Excellence Award during Oracle OpenWorld.

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• IT Admin for Thrill Seekers

  - by Tony Davis

  A developer suggested to me recently that the life of the DBA was, surely, a dull one. My first reaction was indignation, but quickly followed by the thought that for many people excitement isn't necessarily the most desirable aspect of their job. It's true that some aspects of the DBA role seem guaranteed to quieten the pulse; in the days of tape backups, time must have slowed to eternity for the person whose job it was to oversee this process, placing tapes into secure containers, ensuring correct labeling, and.sorry, I drifted off there for a second. On the other hand, if you follow the adventures of the likes of Brent Ozar or Tom LaRock, you'd be forgiven for thinking that much of a database guy's time is spent, metaphorically, diving through plate glass windows in tight fitting underwear in order to extract grateful occupants from burning database applications. Alas it isn't true of the majority, but it isn't as dull as some people imagine, and is a helter-skelter ride compared with some other IT roles. Every IT department has people who toil away in shadowy corners doing quiet but mysterious tasks. When you ask them to explain what they do, you almost immediately want them to stop, but you hear enough to appreciate that these tasks are often absolutely vital to the smooth functioning of an IT organization. Compared with them, the DBAs are prima donnas. Here are a few nominations: Installation engineer - install all of the company's laptops and workstations, and software, deal with licensing, shipping and data entry.many organizations, especially those subject to tight regulation, would simply grind to a halt without their efforts. Localization engineer - Not quite software engineering, not quite translation, the job is to rebuild a product in a different language and make sure everything still works. QA Tester - firstly, I should say that the testers at Red Gate seem to me some of the most-fulfilled in the company. I refer here to the QA Tester whose job is more-or-less entirely to read a script, click some buttons and make sure the actual and expected values match. Configuration manager - for example, someone whose main job is to configure build environments so that devs can access their source code; assuredly necessary for the smooth functioning and productivity of the team, and hopefully well-paid. So what other sort of job in IT should one choose if the work of a DBA proves to be too exciting? Or are these roles secretly more exciting than many imagine? I invite you all to put forward your own suggestions. Cheers, Tony.

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• Introducing Glimpse – Firebug for your server

  - by Neil Davidson

  Here at Red Gate, we spend every waking hour trying to wow .NET and SQL developers with great products.  Every so often, though, we find something out in the wild which knocks our socks off by taking “ingeniously simple” to a whole new level.  That’s what a little community led by developers Nik Molnar and Anthony van der Hoorn has done with the open source tool Glimpse. Glimpse describes itself as ‘Firebug for the server.’  You drop the NuGet package into your ASP.NET project, and then — like magic* — your web pages will bare every detail of their execution.  Even by our high standards, it was trivial to get running: if you can use NuGet, you’re already there. You get all that lovely detail without changing any code. Our feelings go beyond respect for the developers who designed and wrote Glimpse; we’re thrilled that Nik and Anthony have come to work for Red Gate full-time. They’re going to stay in control of the project and keep doing open source development work on Glimpse.  In the medium term, we’re hoping to make paid-for products which plug into the free open source framework, especially in areas like performance profiling where we already have some deep technology.  First, though, Glimpse needs to get from beta to a v1. Given the breakneck pace of new development, this should only be a month or so away. Supporting an open source project is a first for Red Gate, so we’re going to be working with Nik and Anthony, with the Glimpse community and even with other vendors to figure out what ‘great’ looks like from the a user perspective.  Only one thing is certain: this technology deserves a wider audience than the 40,000 people who have already downloaded it, so please have a look and tell us what you think. You can hear more about what the Glimpse developers think on the Glimpse blog, and there are plenty more technical facts over at our product manager’s blog. If you have any questions or queries, please tweet with the #glimpse hashtag or contact the Glimpse team directly on [email protected]. [*That’s ”magic” in the Arthur C. Clarke “sufficiently advanced technology” sense, of course] Neil Davidson co-founder and Joint CEO Red Gate Software http://twitter.com/neildavidson    

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• Simple tips to design a Customer Journey Map

  - by Isabel F. Peñuelas

  “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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• Download Internet Explorer 9 RTM

  - by Harish Ranganathan

  The much anticipated RTM release of Internet Explorer 9 (IE9) happened today.  IE9 preview release was first showcased at MIX 2010 and post that there were 7-8 Platform Preview releases.  Also, IE9 Beta came out in September 2010 with close to 10 million downloads within a month.  More recently, the RC version was out with much improved performance.  Today, marks the launch of IE9 RTM.  What this means is that, within an year, the IE Team has shipped the stable product, much faster than the earlier cycles for IE8 and IE7.  I wanted to clarify a few things (myths) that arise in common 1. I am already using Chrome and its faster for me, why would I need IE9 IE9 uses 100% hardware acceleration which means, you are going to get the best of performance compared to any other browser that shipped/will ship in future.  With native Windows support, IE9 will outperform all other browsers in terms of performance. 2. What about standards and security Agreed IE6 hasn’t been in the best of standards, but why would someone compare IE6 which was released almost 10 years back.  Later, we shipped IE7 and IE8 which had the best of standards and supports during their timeframes, but one would agree that standards and specifications keep getting updated and its hard to keep pace with the same for older browsers.  Example. HTML5 support is not there in IE8 but it is very much there in IE9.  IE9 supports most of the stable standards of HTML5 and its going to provide preview releases for the work-in-progress standards. 3. IE doesn’t keep in pace with other browsers Agreed! we don’t force/release updates on major versions in very short time periods.  What we do is provide Windows Update that provides security updates/patches and other critical updates for not just IE but the whole of Windows operating system 4. I am running Windows XP, what do I do? This is the trickiest part.  Windows XP isn’t the supported operating system for IE9 and there are various reasons to it.  The recommended operating system is Windows Vista and Windows 7.  In the interest of technology and its pace, we had to discontinue Windows XP both from a retail selling perspective as well as IE9 support.  But, the recent 2 years has seen PCs/Laptops only shipped with Windows Vista or Windows 7 so, it shouldn't affect them. 5. Where do I verify IE9’s performance/standard support and other information. http://samples.msdn.microsoft.com/ietestcenter/  Here below is a snapshot of one of the tests. Clearly IE9 outperforms all other browsers and will continue to outperform them in future.  You can download IE9 from www.beautyoftheweb.com Cheers!!!

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• 2 Birds, 1 Stone: Enabling M2M and Mobility in Healthcare

  - by Eric Jensen

  Jim Connors has created a video showcase of a comprehensive healthcare solution, connecting a mobile application directly to an embedded patient monitoring system. In the demo, Jim illustrates how you can easily build solutions on top of the Java embedded platform, using Oracle products like Berkeley DB and Database Mobile Server. Jim is running Apache Tomcat on an embedded device, using Berkeley DB as the data store. BDB is transparently linked to an Oracle Database backend using  Database Mobile Server. Information protection is important in healthcare, so it is worth pointing out that these products offer strong data encryption, for storage as well as transit. In his video, Jim does a great job of demystifying M2M. What's compelling about this demo is that uses a solution architecture that enterprise developers are already comfortable and familiar with: a Java apps server with a database backend. The additional pieces used to embed this solution are Oracle Berkeley DB and Database Mobile Server. It functions transparently, from the perspective of Java apps developers. This means that organizations who understand Java apps (basically everyone) can use this technology to develop embedded M2M products. The potential uses for this technology in healthcare alone are immense; any device that measures and records some aspect of the patient could be linked, securely and directly, to the medical records database. Breathing, circulation, other vitals, sensory perception, blood tests, x-rats or CAT scans. The list goes on and on. In this demo case, it's a testament to the power of the Java embedded platform that they are able to easily interface the device, called a Pulse Oximeter, with the web application. If Jim had stopped there, it would've been a cool demo. But he didn't; he actually saved the most awesome part for the end! At 9:52 Jim drops a bombshell: He's also created an Android app, something a doctor would use to view patient health data from his mobile device. The mobile app is seamlessly integrated into the rest of the system, using the device agent from Oracle's Database Mobile Server. In doing so, Jim has really showcased the full power of this solution: the ability to build M2M solutions that integrate seamlessly with mobile applications. In closing, I want to point out that this is not a hypothetical demo using beta or even v1.0 products. Everything in Jim's demo is available today. What's more, every product shown is mature, and already in production at many customer sites, albeit not in the innovative combination Jim has come up with. If your customers are in the market for these type of solutions (and they almost certainly are) I encourage you to download the components and try it out yourself! All the Oracle products showcased in this video are available for evaluation download via Oracle Technology Network.

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• Oracle and Eloqua Welcome Compendium’s Content Marketing

  - by Mike Stiles

  Yesterday, Oracle announced its acquisition of Compendium, a cloud-based content marketing provider that helps companies plan, produce and deliver engaging content across multiple channels throughout their customers' lifecycle. Why? Because every part of the above paragraph speaks to where modern marketing is and where it’s headed. Customers have now been empowered, thanks to the Internet and particularly social, with access to almost limitless amounts of information about companies and products. This includes the especially influential voices of friends and objective acquaintances that have experience with the product or brand. With mobile, this info is available instantly in the palm of their hand. All of this research and influence mind you, is taking place long before a prospect will ever engage with the brand itself or one of its sales reps. So how does a brand effectively insert itself into these conversations and this flow of the customer journey? Now, more than ever, marketers must deliver relevant and engaging content across multiple channels and throughout the entire customer journey to be useful, helpful, and influential. Compendium has a data-driven content marketing platform that lines up relevant content with customer data and personas so brands can accelerate the conversion of prospects. Now think about combining that with the Oracle Eloqua Marketing Cloud, part of Oracle's comprehensive CX solution. Marketers will be able to automate content delivery across channels by aligning persona-based content with customers' digital body language. Better customer engagement, improved sales lead quality, better return on marketing investment, and higher customer loyalty. Now we’re talking. Does data-driven content marketing have an impact? Compendium customer CVENT is a SaaS company specializing in meetings management tech. They wanted to increase leads & ad performance on their blog and dramatically increase their content. They also wanted to manage the creation, workflow, promotion and distribution of that content. With Compendium, CVENT created over 9,000 content elements, and sales-ready leads grew 325%. So Oracle Eloqua helps you target audiences, know buyers, and automate multi-channel marketing campaigns. Compendium lets you plan, publish, manage and measure content across content types and channels. Now kick it up yet another notch with Oracle’s Analytics, Big Data and Social solutions, and you’re using your marketing dollars to reach the right people in the right place at the right time with the right content. And as if that weren’t enough, your customers will love you for it. @mikestiles

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• ArchBeat Link-o-Rama for 2012-03-20

  - by Bob Rhubart

  SOA! SOA! SOA!; OSB 11g Recipes and Author Interviews www.oracle.com Featured this week on the OTN Architect Homepage, along with the latest articles, white papers, blogs, events, and other resources for software architects. OTN Virtual Developer Day - Java - APAC Tuesday March 27th, 2012. 9:30 am to 2:00pm IST / 12:00pm to 4.30pm SGT / 3.00pm - 7.30pm AEDT Oracle Virtualization Newsletter - March Edition www.oracle.com News, white papers, webcasts, events, blogs, and more -- all focused on Oracle Virtualization products. 7 Signs an Enterprise is getting the post-PC thing | Ron Tolido www.capgemini.com Capgemini's Ron Tolido shares "indicators for enterprises that actually understand the power of mobility and the post-PC era." Gartner: Personal Cloud Will Replace the Personal Computer as the Center of Users' Digital Lives www.gartner.com The change, says Gartner, "will require enterprises to fundamentally rethink how they deliver applications and services to users." Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH www.neooug.org More than 20 sessions over 4 tracks, featuring 18 speakers, including Oracle ACE Director Cary Millsap, Oracle ACE Director Rich Niemiec, and Oracle ACE Stewart Brand. Register before April 15 and save. Oracle Hardware Systems: The Extreme Performance Tour - Dates and Locations Worldwide www.oracle.com Get the inside track on Oracle's hardware strategy and product roadmap from the people who know Oracle hardware best. And be sure to meet our global experts in the Extreme Performance exhibition area. Click the link for dates and locations worldwide. Oracle's ZFS Storage Appliance Simulator | Steen Schmidt blogs.oracle.com Take a test drive. Oracle Access Manager 11g - useful links | Dmitry Nefedkin blogs.oracle.com Dmitry Nefedkin shares a list of links to useful resources for those interested in Oracle Access Manager 11g. Oracle Linux Online Forum - March 27 event.on24.com Date: Tuesday, March 27, 2012 Time: 9:30 AM PT / 12:30 PM ET Leading Innovations in Enterprise Linux hosted by Oracle Executives Edward Screven and Wim Coekaerts. Customer Presentation: How Oracle Helps Reduce Cost and Improve Performance of Database Applications at Progressive Insurance Speaker: John Dome What's New in Oracle Linux Speakers: Waseem Daher, Chris Mason, Elena Zannoni, Lenz Grimmer Get More Value from your Linux Vendor Speakers: Sergio Leunissen, Chris Mason, Monica Kumar Thought for the Day "I have yet to see any problem, however complicated, which, when looked at in the right way, did not become still more complicated." —Poul Anderson

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• Now Shipping! NetAdvantage for .NET 2010 Volume 3!

  The new NetAdvantage Ultimate includes all four Line of Business user interface control sets for ASP .NET, Windows Forms, WPF and Silverlight plus two advanced Data Visualization UI control sets for WPF and Silverlight. With six NetAdvantage products in one robust package, Infragistics® gives you hundreds of controls and infinite development possibilities. Unified XAML Product Strategy-Share Code, Get More Controls In the 10.3 release, Infragistics continues to deliver code parity between the XAML platforms, WPF and Silverlight. In the line of business toolsets, Infragistics introduces the new xamSchedule™, full-featured, Outlook® 2010-style schedule controls, and the new xamDataTree™, a data bound tree view that comfortably handles tens of thousands of tree nodes. Mimicking our Silverlight Drag and Drop Framework, the WPF Drag and Drop Framework CTP empowers you to add your own rich touches to your applications. Track Users' Behaviors New to all NetAdvantage Silverlight controls is the Infragistics Analytics Framework (IGAF), which empowers you to track user behavior in RIAs running on Silverlight 4. Building on the Microsoft® Silverlight Analytics Framework, with IGAF you can analyze the user's behaviors to ensure the experience you want to deliver. NetAdvantage for Windows Forms--New Office® 2010 Ribbon and Application Menu 2010 Create new experiences with Windows Forms. Now with Office 2010 styling, NetAdvantage for Windows Forms has new features such as Microsoft® Office 2010 ribbon and enhanced Infragistics.Excel to export the contents of the high performance WinGrid™ into Microsoft Excel® 2010. The new Windows Message Support enables Infragistics standalone editor controls to process numerous Windows® OS messages, allowing them to respond just like native controls to changes in the Windows environment. Create Faster Web 2.0 Experiences with NetAdvantage for ASP .NET Infragistics continues to push the envelope to deliver the fastest ASP .NET WebForms controls available on the market. Our lightning fast ASP .NET grids are now enhanced with XPS/PDF Exporting and Summary Rows. This release also includes support for jQuery Templating (as a CTP) within our WebDataGrid™ and WebDataTree™ controls allowing you to quickly cut down overall page size. Deliver Business Intelligence with Power, Flexibility and the Office 2010 Experience NetAdvantage for WPF Data Visualization and NetAdvantage for Silverlight Data Visualization help you deliver flexible, powerful and usable end user experiences in Business Intelligence applications. Both suites include the Pivot Grid that delivers the full power of online analytical processing (OLAP) to present multi-dimensional data, sliced and diced in cross-tabulated form for end users to drill down into, interact with and easily extract meaning from the data. Mapping Made Easy 10.3 marks the official release of the WPF Data Visualization xamMap™ control to map anything and everything from geographic to geo-spacial mapping data. Map layers allow you to add successive levels of detail, navigational panes for panning in all directions, color swatch panes that facilitate value scales like Choropleth shading, and scale panes allowing users to zoom-in and out. Both toolsets introduce the first of many relationship maps! With the xamOrgChart™ CTP you can map out organizational charts of up to 50K employees, competitive brackets (think World Cup) and any other relational, organizational map your application needs. http://www.infragistics.com span.fullpost {display:none;}

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• Silverlight Cream for April 08, 2010 -- #834

  - by Dave Campbell

  In this Issue: Michael Washington, Phil Middlemiss, Yochay Kiriaty, Giorgetti Alessandro, Mike Snow, John Papa, SilverLaw, smartyP, and Pete Brown. Shoutouts: Steve Wortham sent me a link to his RegEx tool that is written in Silverlight... definitely worth a look: Introducing Code Hinting for Regular Expressions Joshua Blake posted his MIX10 materials: MIX10 NUI session sample code From SilverlightCream.com: Silverlight MVVM: An (Overly) Simplified Explanation Michael Washington has a tutorial up for getting your arms (and head) around MVVM and Silverlight, and Blend too. A Chrome and Glass Theme - Part 3 Phil Middlemiss has part 3 up of his tutorial series on building an awesome theme for Silverlight... he's styling the textbox and checkbox this time around, and improving the button too Automatic Rotation Support or Automatic Multi-Orientation Layout Support for Windows Phone Yochay Kiriaty is giving up some WP7 goodness with his post on Multi-Orientation Layout Support ... yeah I had to say it twice myself :) good links and all the code in addition to the good blog post Silverlight Navigation Framework: resolve the pages using an IoC container Giorgetti Alessandro has some pretty cool code up as a proof of concept of using an IoC container with the Navigation Framework of Silverlight 4. Silverlight Tip of the Day No. 109 – Attach to Process Debugging Mike Snow is back doing Tips of the Day... and number 109 is showing how to attach the debugger to a running Silverlight app. Silverlight TV 20: Community Driven Development with WCF RIA Services In his latest Silverlight TV episode, John Papa talks with Jeff Handley about RIA Services, and how feedback from the community helped shape the product. ChildWindowMouseScrollResizeBehavior - Silverlight 3 SilverLaw has a new Behavior up at the Expression Gallery that gives you resizing on a ChildWindow using the Mouse Wheel. Creating a Windows Phone 7 Metro Style Pivot Application [Part 3] smartyP has the 3rd and final episode for his WP7 Pivot up, and this one includes not only the source but a video tutorial. Layout Rounding Pete Brown talks about Layout Rounding and it has nothing to do with rounding corners... it has to do with rounding off where your objects get placed pixel-wise ... I've blogged about this seemingly-anti-aliasing more than once... Pete has the real answer Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• TechEd 2012: Day 3 &ndash; Morning TFS

  - by Tim Murphy

  My morning sessions for day three were dominated by Team Foundation Server.  This has been a hot topic for our clients lately, so this topic really stuck a chord. The speaker for the first session was from Boeing.  It was nice to hear how how a company mixes both agile and waterfall project management.   The approaches that he presented were very pragmatic.  For their needs reporting is the crucial part of their decision to use TFS.  This was interesting since this is probably the last aspect that most shops would think about. The challenge of getting users to adopt TFS was brought up by the audience.  As with the other discussion point he took a very level headed stance.  The approach he was prescribing was to eat the elephant a bite at a time instead of all at once.  If you try to convert you entire shop at once the culture shock will most likely kill the effort. Another key point he reminded us of is that you need to make sure that standards and compliance are taken into account when you setup TFS.  If you don’t implement a tool and processes around it that comply with the standards bodies that govern your business you are in for a world of hurt. Ultimately the reason they chose TFS was because it was the first tool that incorporated all the ALM features that they needed. Reduced licensing cost because of all the different tools they would need to buy to complete the same tasks.  They got to this point by doing an industry evaluation.  Although TFS came out on top he said that it still has a big gap is in the Java area.  Of course in this market there are vendors helping to close that gap. The second session was on how continuous feedback in agile is a new focus in VS2012.  The problems they intended to address included cycle time and average time to repair, root cause analysis. The speakers fired features at us as if they were firing a machine gun.  I will just say that I am looking forward to digging into the product after seeing this presentation.  Beyond that I will simply list some of the key features that caught my attention. Feature – Ability to link documents into tasks as artifacts Web access portal PowerPoint storyboards Exploratory testing Request feedback (allows users to record notes, screen shots and video/audio) See you after the second half. del.icio.us Tags: TechEd,TechEd 2012,TFS,Team Foundation Server

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• ath9k driver does not weak up

  - by shantanu

  I know this is common question but i found no suitable answer, so i am asking this again. I installed ubuntu 11.10. I found the bug for ath9k, so set first network boot from BIOS menu. That's worked. I have upgraded to 12.04 yesterday. Now ath9k is creating problem again. First network boot is still enable. ath9k works at start. But failed(connect again and again) after couple of minutes. dmesg show error that it can not weak up in 500us. So i tried #compat-wireless-3.5.1-1. But result is same. I have also added #nohwcrypt=1 option in /etc/modeprob.d/ath9k.conf. Still no luck. I tried #rmmod and then modprobe sudo modprobe ath9k nohwcrypt=1 dmesg shows me error: [ 400.690086] ath9k: Driver unloaded [ 406.214329] ath9k 0000:06:00.0: enabling device (0000 -> 0002) [ 406.214348] ath9k 0000:06:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 406.214368] ath9k 0000:06:00.0: setting latency timer to 64 [ 406.428517] ath9k 0000:06:00.0: Failed to initialize device [ 406.428852] ath9k 0000:06:00.0: PCI INT A disabled [ 406.428887] ath9k: probe of 0000:06:00.0 failed with error -5 dmesg error when driver fail: 355.023521] ath: Chip reset failed [ 355.023524] ath: Unable to reset channel, reset status -22 [ 355.023556] ath: Unable to set channel [ 355.088569] ath: Failed to stop TX DMA, queues=0x10f! [ 355.122708] ath: DMA failed to stop in 10 ms AR_CR=0xffffffff AR_DIAG_SW=0xffffffff DMADBG_7=0xffffffff [ 355.122714] ath: Could not stop RX, we could be confusing the DMA engine when we start RX up [ 355.263962] ath: Chip reset failed [ 355.263966] ath: Unable to reset channel (2437 MHz), reset status -22 [ 358.996063] ath: Failed to wakeup in 500us [ 364.004182] ath: Failed to wakeup in 500us I can not install fresh ubuntu because i have lots of application installed. System : Acer Aspire 4250 AMD dual core 1.6GHZ Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01) EDITED Now i am in serious problem. No wifi device is not showing in ifconfig or lshw commands. Only ether-net interface shows. I tried (FN + WIFI) several times to enable the device but nothing helps. Now I have installed fresh ubuntu 12.04. Please help lshw -c network: *-network description: Ethernet interface product: 82566DC Gigabit Network Connection vendor: Intel Corporation physical id: 19 bus info: pci@0000:00:19.0 logical name: eth0 version: 02 serial: 00:19:d1:7a:8e:f9 size: 100Mbit/s capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.0.0-k duplex=full firmware=1.1-0 ip=192.168.1.114 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:45 memory:90300000-9031ffff memory:90324000-90324fff ioport:20c0(size=32) rfkill command does not show anything but no error.

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• Looking for best practice for version numbering of dependent software components

  - by bit-pirate

  We are trying to decide on a good way to do version numbering for software components, which are depending on each other. Let's be more specific: Software component A is a firmware running on an embedded device and component B is its respective driver for a normal PC (Linux/Windows machine). They are communicating with each other using a custom protocol. Since, our product is also targeted at developers, we will offer stable and unstable (experimental) versions of both components (the firmware is closed-source, while the driver is open-source). Our biggest difficulty is how to handle API changes in the communication protocol. While we were implementing a compatibility check in the driver - it checks if the firmware version is compatible to the driver's version - we started to discuss multiple ways of version numbering. We came up with one solution, but we also felt like reinventing the wheel. That is why I'd like to get some feedback from the programmer/software developer community, since we think this is a common problem. So here is our solution: We plan to follow the widely used major.minor.patch version numbering and to use even/odd minor numbers for the stable/unstable versions. If we introduce changes in the API, we will increase the minor number. This convention will lead to the following example situation: Current stable branch is 1.2.1 and unstable is 1.3.7. Now, a new patch for unstable changes the API, what will cause the new unstable version number to become 1.5.0. Once, the unstable branch is considered stable, let's say in 1.5.3, we will release it as 1.4.0. I would be happy about an answer to any of the related questions below: Can you suggest a best practice for handling the issues described above? Do you think our "custom" convention is good? What changes would you apply to the described convention? Thanks a lot for your feedback! PS: Since I'm new here, I can't create new tags (e.g. best-practice). So, I'm wondering if best-pactice is just misspelled or I don't get its meaning.

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• WebLogic 12c hands-on bootcamps for partners – free of charge

  - by JuergenKress

  For all WebLogic Partner Community members we offer our WebLogic 12c hands-on Bootcamps – free of charge! If you want to become an Application Grid Specialized: Register Here! Country Date Location Registration Germany 3-5 April 2012 Oracle Düsseldorf Click here France 24-26 April 2012 Oracle Colombes Click here Spain 08-10 May 2012 Oracle Madrid Click here Netherlands 22-24 May 2012 Oracle Amsterdam Click here United Kingdom 06-08 June 2012 Oracle Reading Click here Italy 19-21 June 2012 Oracle Cinisello Balsamo Click here Portugal 10-12 July 2012 Oracle Lisbon Click here Skill requirements Attendees need to have the following skills as this is required by the product-set and to make sure they get the most out of the training: Basic knowledge in Java and JavaEE Understanding the Application Server concept Basic knowledge in older releases of WebLogic Server would be beneficial Member of WebLogic Partner Community for registration please vist http://www.oracle.com/partners/goto/wls-emea Hardware requirements Every participant works on his own notebook. The minimal hardware requirements are: 4Gb physical RAM (we will boot the image with 2Gb RAM) dual core CPU 15 GB HD Software requirements Please install Oracle VM VirtualBox 4.1.8 Follow-up and certification With the workshop registration you agree to the following next steps Follow-up training attend and pass the Oracle Application Grid Certified Implementation Specialist Registration For details and registration please visit Register Here Free WebLogic Certification (Free assessment voucher to become certified) For all WebLogic experts, we offer free vouchers worth $195 for the Oracle Application Grid Certified Implementation Specialist assessment. To demonstrate your WebLogic knowledge you first have to pass the free online assessment Oracle Application Grid PreSales Specialist. For free vouchers, please send an e-mail with the screenshot of your Oracle Application Grid PreSales certirficate to [email protected] including your Name, Company, E-mail and Country. Note: This offer is limited to partners from Europe Middle East and Africa. Partners from other countries please contact your Oracle partner manager. WebLogic Specialization To become specialized in Application Grid, please make sure that you access the: Application Grid Specialization Guide Application Grid Specialization Checklist If you have any questions please contact the Oracle Partner Business Center. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic training,Java training,WebLogic 12c,WebLogic Community,OPN,WebLogic,Oracle,WebLogic Certification,Apps Grid Certification,Implementation Specialist,Apps Grid Specialist,Oracle education

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• ArchBeat Top 10 for November 11-17, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook page for the week of November 11-17, 2012. Developing and Enforcing a BYOD Policy Darin Pendergraft's post includes links to a recent Mobile Access Policy Survey by SANS as well as registration information for a Nov 15 webcast featuring security expert Tony DeLaGrange from Secure Ideas, SANS instructor, attorney and technology law expert Ben Wright, and Oracle IDM product manager Lee Howarth. This Week on the OTN Architect Community Homepage Make time to check out this week's features on the OTN Solution Architect Homepage, including: SOA Practitioner Guide: Identifying and Discovering Services Technical article by Yuli Vasiliev on Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster The conclusion of the 3-part OTN ArchBeat Podcast on Future-Proofing your career. WLST Starting and Stopping a WebLogic Environment | Rene van Wijk Oracle ACE Rene van Wijk explores how to start a server with as little input as possible. Cloud Integration White Paper | Bruce Tierney Bruce Tierney shares an overview of Cloud Integration - A Comprehensive Solution, a new white paper he co-authored with David Baum, Rajesh Raheja, Bruce Tierney, and Vijay Pawar. X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Update on My OBIEE / Exalytics Books | Mark Rittman Oracle ACE Director Mark Rittman shares several resources related to his books Oracle Business Intelligence 11g Developers Guide and Oracle Exalytics Revealed, including a podcast interview with Oracle's Paul Rodwick. E-Business Suite 12.1.3 Data Masking Certified with Enterprise Manager 12c | Elke Phelps "You can use the Oracle Data Masking Pack with Oracle Enterprise Manager Grid Control 12c to scramble sensitive data in cloned E-Business Suite environments," reports Elke Phelps. There's a lot more information about this announcement in Elke's post. WebLogic Application Server: free for developers! | Bruno Borges Java blogger Bruno Borges shares news about important changes in the license agreement for Oracle WebLogic Server. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. My iPad & This Cloud Thing | Floyd Teter Oracle ACE Director Floyd Teter explains why the Cloud is making it possible for him to use his iPad for tasks previously relegated to his laptop, and why this same scenario is likely to play out for a great many people. Thought for the Day "In programming, the hard part isn't solving problems, but deciding what problems to solve." — Paul Graham Source: SoftwareQuotes.com

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• Register now! Exadata Partner Community Forum in Lisbon, Apr. 13-14

  - by javier.puerta(at)oracle.com

    Oracle PartnerNetwork | Account | Feedback INVITATION ORACLE EMEA EXADATA PARTNER COMMUNITY FORUM 13-14 APRIL 2011, SHERATON HOTEL, LISBON, PORTUGAL THE BEST PLACE TO BE IN 2011 FOR ORACLE EXADATA PARTNERS! Venue & Hotel Accomodation: Sheraton Lisboa Hotel & SpaAddress: Rua Latino Coelho, 1City: LisbonCountry: Portugal Dear Exadata partner, I am delighted to invite you to the first Exadata Partner Community Forum for EMEA partners which will take place in Lisbon, Portugal on 13-14 April, 2011. This event will provide you with the great opportunity to listen to our Oracle Executives, our specialist's keynotes on future sales & product strategy, and also to share sales and implementation experiences with other partners as a key part of the agenda. Do not miss this tremendous learning experience with a complete event starting from the initial phases of the sales cycle to the project implementation, including the following highlights: Update on Oracle's strategy and road map for Exadata Market drivers and business opportunities Selling Exadata: Discovery and qualification process. Accessing Oracle and partners' Proof-of-Concept infrastructure Case studies from partners who have successfully sold and implemented projects and developed a service business around Exadata Exadata OPN enablement and specialization And there's more... On the evening of April 13th you will be treated to a pleasant dinner at the Sheraton Hotel where you will also have another networking opportunity in a relaxing atmosphere, with a beautiful panoramic view of the city of Lisbon. Please view the agenda for more details. Registration: The EMEA Exadata Community Forum is not to be missed so to reserve your place please register here before March 1st. ** There is no registration fee for Oracle partners. Accommodation: The Sheraton Hotel has created a customized hotel registration portal for this event. Please click here for immediate hotel booking & rates. Details are also provided on Registration Event portal. Further information or assistance on venue logistics, please contact Angela Cadran. For other questions, please contact Javier Puerta. Javier Puerta, Core Technology Partner Programs, Oracle EMEA Copyright © 2011, Oracle and/or its affiliates.All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• Can you Trust Search?

  - by David Dorf

  An awful lot of referrals to e-commerce sites come from web searches. Retailers rely on search engine optimization (SEO) to correctly position their website so they can be found. Search on "blue jeans" and the results are determined by a semi-secret algorithm -- in my case Levi.com, Banana Republic, and ShopStyle show up. The NY Times recently uncovered a situation where JCPenney, via third-parties hired to help with SEO, was caught manipulating search results so they were erroneously higher in page rankings. No doubt this helped drive additional sales during this part Christmas. The article, The Dirty Little Secrets of Search, is well worth reading. My friend Ron Kleinman started an interesting discussion at the ARTS Linkedin forum. He posed the question: The ability of a single company to "punish" any retailer (by significantly impacting their on-line sales volume) who does not play by their rules ... is this a good thing or a bad thing? Clearly JCP was in the wrong and needed to be punished, but should that decision lie with Google alone? Don't get me wrong -- I'm certainly not advocating we create a Department of Search where bureaucrats think of ways to spend money, but Google wields an awful lot of power in this situation, and it makes me feel uncomfortable. Now Google is incorporating more social aspects into their search results. For example, when Google knows its me (i.e. I'm logged in when using Google) search results will be influenced by my Twitter network. In an effort to increase relevance, the blogs and re-tweeted articles from my network will be higher in the search results than they otherwise would be. So in the case of product searches, things discussed in my network will rise to the top. Continuing my blue jean example, if someone in my network had been discussing Macy's perhaps they would now be higher in the result set. soapbox: I already have lots of spammers posting bogus comments to this blog in an effort to create additional links to their sites and thus increase their search ranking. Should I expect a similar situation in Twitter and eventually Facebook? Now retailers need to expand their SEO efforts to incorporate social media as well, but do us all a favor and please don't cheat.

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• At the Java DEMOgrounds - Oracle’s Java Embedded Suite 7.0

  - by Janice J. Heiss

  The Java Embedded Suite 7.0, a new, packaged offering that facilitates the creation of  applications across a wide range of  embedded systems including network appliances, healthcare devices, home gateways, and routers was demonstrated by Oleg Kostukovsky of  Oracle’s Java Embedded Global Business Unit. He presented a device-to-cloud application that relied upon a scan station connected to Java Demos throughout JavaOne. This application allows an NFC tag distributed on a handout given to attendees to be scanned to gather various kinds of data. “A raffle allows attendees to check in at six unique demos and qualify for a prize,” explained Kostukovsky. “At the same time, we are collecting data both from NFC tags and sensors. We have a sensor attached to the back of the skin page that collects temperature, humidity, light intensity, and motion data at each pod. So, all of this data is collected using an application running on a small device behind the scan station."“Analytics are performed on the network using Java Embedded Suite and technology from Oracle partners, SeeControl, Hitachi, and Globalscale,” Kostukovsky said. Next, he showed me a data visualization web site showing sensory, environmental, and scan data that is collected on the device and pushed into the cloud. The Oracle product that enabled all of this, Java Embedded Suite 7.0, was announced in late September. “You can see all kinds of data coming from the stations in real-time -- temperature, power consumption, light intensity and humidity,” explained Kostukovsky. “We can identify trends and look at sensory data and see all the trends of all the components. It uses a Java application written by a partner, SeeControl. So we are using a Java app server and web server and a database.” The Market for Java Embedded Suite 7.0 “It's mainly geared to mission-to-mission applications because the overall architecture applies across multiple industries – telematics, transportation, industrial automation, smart metering, etc. This architecture is one in which the network connects to sensory devices and then pre-analyzes the data from these devices, after which it pushes the data to the cloud for processing and visualization. So we are targeting all those industries with those combined solutions. There is a strong interest from Telcos, from carriers, who are now moving more and more to the space of providing full services for their interim applications. They are looking to deploy solutions that will provide a full service to those who are building M-to-M applications.”

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