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  • XNA Notes 007

    - by George Clingerman
    Every week I keep wondering if there’s going to be enough activity in the community to keep doing these notes on a weekly basis and every week I’m reminded of just how awesome and active the XNA community is. There’s engines being made, tutorials being created, games being crafted. There’s information being shared, questions being answered and then there’s another whole community around the Xbox LIVE Indie Games themselves. It’s really incredibly to just watch all that’s going on and I’m glad I’m playing a small part in all of this. So here’s what I noticed happening in the XNA community last week. If there’s things I’m missing, always feel free to let me know. I love learning about new corners of the XNA community that I wasn’t aware of or just have been missing! XNA Developers: Uditha Bandara held an XNA Game Development Workshops at Singapore Universities http://uditha.wordpress.com/2011/02/18/xna-game-development-workshops-at-singapore-universities-event-update/ Binary Tweed gives his talks about Indie City and gives his opinion on the false promise of digital distribution http://www.develop-online.net/news/37053/OPINION-The-false-promise-of-digital-distribution Kris Steele posts his Trivia or Die postmortem http://www.krissteele.net/blogdetails.aspx?id=246 @MadNinjaSkills (James Johnston) posts his feelings on testing for XBLIG http://www.ezmuze.co.uk/101 Simon (@DDReaper) posts hints and tips for XNA developers to help get the size of their projects down http://twitter.com/#!/DDReaper/status/38279440924545024 http://xna-uk.net/blogs/darkgenesis/archive/2011/02/17/look-at-the-size-of-that-thing.aspx Michael B. McLaughlin proving why he should be an XNA MVP posts the list of commonly used value types in XNA games http://geekswithblogs.net/mikebmcl/archive/2011/02/17/list-of-commonly-used-value-types-in-xna-games.aspx http://twitter.com/#!/mikebmcl/status/38166541354811392 Paul Powell (@ITSligoPaul) posts about a common sprite batch as a game service http://itspaulsblog.blogspot.com/2011/02/xna-common-sprite-batch-as-game-service.html @SigilXNA (John Defenbaugh) posts his new level editor video for the sequel to Opac’s Journey http://twitter.com/SigilXNA/statuses/36548174373982209 http://twitter.com/#!/SigilXNA/status/36548174373982209 http://youtu.be/QHbmxB_2AW8 @jwatte updates kW Animation for XNA 4.0 http://www.enchantedage.com/xna-animation @DSebJ posts Blender to SunBurn http://twitter.com/#!/DSebJ/status/36564920224976896 http://dsebj.evolvingsoftware.com/?p=187 Ads and WP7 Games - @mechaghost shares his revenue data for his ad based games http://www.occasionalgamer.com/2011/02/09/ads-and-wp7-games/ Xbox LIVE Indie Games (XBLIG): Steven Hurdle posts day 100 of his quest to find a fantastic XBLIG purchase every day http://writingsofmassdeduction.com/2011/02/17/day-100-radiangames-ballistic/ Xbox 360 Indie Game Buying Guide - 12 games for $60 including several Xbox LIVE Indie games! (although if the XNA community was asked we could have recommended 60 games for $60...) http://www.indiegamemag.com/xbox360-indie-games-buying-guide/ The best selling Xbox LIVE Indie games of 2010 http://www.1up.com/news/xbox-live-most-popular-games I’d buy that for a dollar! - the California Literary Review points out a few gems on the XBLIG marketplace (and other places) where you can game on the cheap. http://calitreview.com/14125 Armless Octopus Episode 39 - The Indie Gem Octocast http://www.armlessoctopus.com/2011/02/17/armless-octocast-episode-39-the-indie-gem-octocast/ Ska Studios posts a plethora of updates http://www.ska-studios.com/2011/02/11/good-morning-gato-49/ http://www.ska-studios.com/2011/02/14/vampire-smile-valentines/ http://www.ska-studios.com/2011/02/16/the-dishwasher-vs-finds-a-home/ Kotaku posts about the Xbox LIVE Indie Game that makes you go Pew Pew Pew Pew Pew Pew http://kotaku.com/#!5760632/the-game-that-makes-you-go-pew-pew-pew-pew-pew-pew-pew GameMarx continues to be active and doing a ton for the XBLIG community reviews and Top 5 indie games of the week 2/4-2/10 http://www.gamemarx.com/video/the-show/22/ep-9-february-11-2010.aspx a new podcast Xbox Indie New Releases http://twitter.com/#!/gamemarx/status/36888849107910656 http://www.gamemarx.com/news/2011/02/13/a-new-podcast-xbox-indie-new-releases.aspx @MasterBlud uploads Indocalypse XBLIG Collections #2 http://www.youtube.com/watch?v=uzCZSv075mc&feature=youtu.be&a http://twitter.com/#!/MasterBlud/status/37100029697064960 Just Press Start interviews Michael Hicks from MichaelArts, 18 year old creator of Honor in Vengeance http://justpressstart.net/?p=465 Achievement Locked interviews Kris Steele of FunInfused Games http://xboxindies.wordpress.com/2011/02/11/interview-fun-infused-games/ XNA Game Development: XNA -UK launches their XAP test service to help the XNA community http://xna-uk.net/blogs/news/archive/2011/02/18/xna-uk-xap-test-service-now-live.aspx Transmute shows off a video of the standard character editor http://www.youtube.com/watch?v=qqH6gErG948&feature=youtu.be Microsoft Tech Student introduces their first tech student of the month.  Meet Daniel Van Tassel from the University of Utah and learn how he created an Xbox LIVE Indie Game using XNA Studio http://blogs.msdn.com/b/techstudent/archive/2010/12/22/introducing-our-first-tech-student-of-the-month-daniel-van-tassel.aspx XNA for Silverlight Developers Part 3 - Animation (transforms) http://www.silverlightshow.net/items/XNA-for-Silverlight-developers-Part-3-Animation-transforms.aspx XNA for Silverlight Developers Part 4 - Animation (frame based) http://www.silverlightshow.net/items/XNA-for-Silverlight-developers-Part-4-Animation-frame-based.aspx @suhinini tweets about an XNA Sprite Font generation tool http://twitter.com/#!/suhinini/status/36841370131890176 http://www.nubik.com/SpriteFont/ XNATouch 1.5 is out and in it’s words is faster, simpler, more reliable and has the XNA 4.0 API http://monogame.codeplex.com/releases/view/60815 IndieCity is hosting marketing workshops for Indie Developers (UK and US) http://forums.create.msdn.com/forums/p/75197/457654.aspx#457654 New York Students - Learn XNA and Silverlight for Xbox 360 and Windows Phone 7 http://forums.create.msdn.com/forums/p/72753/456964.aspx#456964 http://blogs.msdn.com/b/andrewparsons/archive/2011/01/13/learn-to-build-your-own-games-for-xbox-360-and-windows-phone-7.aspx http://blogs.msdn.com/b/andrewparsons/archive/2011/01/13/build-a-game-in-48-hours-win-a-kinect-or-windows-phone-7.aspx Extra Credits: Videogame Music http://www.escapistmagazine.com/videos/view/extra-credits/2019-Videogame-Music Steve Pavlina posts an article with useful information for all XNA/XBLIG developers http://www.stevepavlina.com/blog/2011/02/completion-vs-perfection/

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  • Resolve a URL from a Partial View (ASP.NET MVC)

    Working on an ASP.NET MVC application and needed the ability to resolve a URL from a partial view. For example, I have an image I want to display, but I need to resolve the virtual path (say, ~/Content/Images/New.png) into a relative path that the browser can use, such as ../../Content/Images/New.png or /MyAppName/Content/Images/New.png. Astandard view derives from the System.Web.UI.Page class, meaning you have access to the ResolveUrl and ResolveClientUrl methods. Consequently, you can write markup/code like the following:' /The problem is that the above code does not work as expected in a partial view. What's a little confusing is that while the above code compiles and the page, when visited through a browser, renders, the call to Page.ResolveClientUrl returns precisely what you pass in, ~/Content/Images/New.png, in this instance. The browser doesn't know what to do with ~, it presumes it's part of the URL, so it sends the request to the server for the image with the ~ in the URL, which results in a broken image.I did a bit of searching online and found this handy tip from Stephen Walther - Using ResolveUrl in an HTML Helper. In a nutshell, Stephen shows how to create an extension method for the HtmlHelper class that uses the UrlHelper class to resolve a URL. Specifically, Stephen shows how to add an Image extension method to HtmlHelper. I incorporated Stephen's code into my codebase and also created a more generic extension method, which I named ResolveUrl.public static MvcHtmlString ResolveUrl(this HtmlHelper htmlHelper, string url) { var urlHelper = new UrlHelper(htmlHelper.ViewContext.RequestContext); return MvcHtmlString.Create(urlHelper.Content(url)); }With this method in place you can resolve a URL in a partial view like so:' /Or you could use Stephen's Html.Image extension method (althoughmy more generic Html.ResolveUrl method could be used in non-image related scenarios where you needed to get a relative URL from a virtual one in a partial view). Thanks for the helpful tip, Stephen!Happy Programming!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Resolve a URL from a Partial View (ASP.NET MVC)

    Working on an ASP.NET MVC application and needed the ability to resolve a URL from a partial view. For example, I have an image I want to display, but I need to resolve the virtual path (say, ~/Content/Images/New.png) into a relative path that the browser can use, such as ../../Content/Images/New.png or /MyAppName/Content/Images/New.png. Astandard view derives from the System.Web.UI.Page class, meaning you have access to the ResolveUrl and ResolveClientUrl methods. Consequently, you can write markup/code like the following:' /The problem is that the above code does not work as expected in a partial view. What's a little confusing is that while the above code compiles and the page, when visited through a browser, renders, the call to Page.ResolveClientUrl returns precisely what you pass in, ~/Content/Images/New.png, in this instance. The browser doesn't know what to do with ~, it presumes it's part of the URL, so it sends the request to the server for the image with the ~ in the URL, which results in a broken image.I did a bit of searching online and found this handy tip from Stephen Walther - Using ResolveUrl in an HTML Helper. In a nutshell, Stephen shows how to create an extension method for the HtmlHelper class that uses the UrlHelper class to resolve a URL. Specifically, Stephen shows how to add an Image extension method to HtmlHelper. I incorporated Stephen's code into my codebase and also created a more generic extension method, which I named ResolveUrl.public static MvcHtmlString ResolveUrl(this HtmlHelper htmlHelper, string url) { var urlHelper = new UrlHelper(htmlHelper.ViewContext.RequestContext); return MvcHtmlString.Create(urlHelper.Content(url)); }With this method in place you can resolve a URL in a partial view like so:' /Or you could use Stephen's Html.Image extension method (althoughmy more generic Html.ResolveUrl method could be used in non-image related scenarios where you needed to get a relative URL from a virtual one in a partial view). Thanks for the helpful tip, Stephen!Happy Programming!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • ASP.NET Routing not working on IIS 7.0

    - by Rick Strahl
    I ran into a nasty little problem today when deploying an application using ASP.NET 4.0 Routing to my live server. The application and its Routing were working just fine on my dev machine (Windows 7 and IIS 7.5), but when I deployed (Windows 2008 R1 and IIS 7.0) Routing would just not work. Every time I hit a routed url IIS would just throw up a 404 error: This is an IIS error, not an ASP.NET error so this doesn’t actually come from ASP.NET’s routing engine but from IIS’s handling of expressionless URLs. Note that it’s clearly falling through all the way to the StaticFile handler which is the last handler to fire in the typical IIS handler list. In other words IIS is trying to parse the extension less URL and not firing it into ASP.NET but failing. As I mentioned on my local machine this all worked fine and to make sure local and live setups match I re-copied my Web.config, double checked handler mappings in IIS and re-copied the actual application assemblies to the server. It all looked exactly matched. However no workey on the server with IIS 7.0!!! Finally, totally by chance, I remembered the runAllManagedModulesForAllRequests attribute flag on the modules key in web.config and set it to true: <system.webServer> <modules runAllManagedModulesForAllRequests="true"> <add name="ScriptCompressionModule" type="Westwind.Web.ScriptCompressionModule,Westwind.Web" /> </modules> </system.webServer> And lo and behold, Routing started working on the live server and IIS 7.0! This seems really obvious now of course, but the really tricky thing about this is that on IIS 7.5 this key is not necessary. So on my Windows 7 machine ASP.NET Routing was working just fine without the key set. However on IIS 7.0 on my live server the same missing setting was not working. On IIS 7.0 this key must be present or Routing will not work. Oddly on IIS 7.5 it appears that you can’t even turn off the behavior – setting runtAllManagedModuleForAllRequests="false" had no effect at all and Routing continued to work just fine even with the flag set to false, which is NOT what I would have expected. Kind of disappointing too that Windows Server 2008 (R1) can’t be upgraded to IIS 7.5. It sure seems like that should have been possible since the OS server core changes in R2 are pretty minor. For the future I really hope Microsoft will allow updating IIS versions without tying them explicitly to the OS. It looks like that with the release of IIS Express Microsoft has taken some steps to untie some of those tight OS links from IIS. Let’s hope that’s the case for the future – it sure is nice to run the same IIS version on dev and live boxes, but upgrading live servers is too big a deal to do just because an updated OS release came out. Moral of the story – never assume that your dev setup will work as is on the live setup. It took me forever to figure this out because I assumed that because my web.config on the local machine was fine and working and I copied all relevant web.config data to the server it can’t be the configuration settings. I was looking everywhere but in the .config file forever before getting desperate and remembering the flag when I accidentally checked the intellisense settings in the modules key. Never assume anything. The other moral is: Try to keep your dev machine and server OS’s in sync whenever possible. Maybe it’s time to upgrade to Windows Server 2008 R2 after all. More info on Extensionless URLs in IIS Want to find out more exactly on how extensionless Urls work on IIS 7? The check out  How ASP.NET MVC Routing Works and its Impact on the Performance of Static Requests which goes into great detail on the complexities of the process. Thanks to Jeff Graves for pointing me at this article – a great linked reference for this topic!© Rick Strahl, West Wind Technologies, 2005-2011Posted in IIS7  Windows  

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  • gparted won't boot from liveCD

    - by ant2009
    Hello, Fedora 12 2.6.32.9-70.fc12.i686 I downloaded the gparted iso and burnt it to a CD. gparted-live-0.5.2-1 This GParted Live was created by: create-gparted-live -l en -b u -e e -d sid -m http://free.nchc.org.tw/debian -s http://free.nchc.org.tw/debian-security -g http://free.nchc.org.tw/drbl-core -n 2.6.32-3 -i 0.5.2-1 The files and folders: isolinux live syslinux COPYING GParted-Live-Version I put the disk in and reboot. Nothing happens. I just get a flashing cursor in the top left hand corner. I then have to switch of the power button to get it to reboot. I have done this a number of time and the results are the same. Can anyone tell me how to boot from the gparted liveCD? Many thanks for any suggestions,

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  • Ubuntu 12.04 Install - Black Screen - No Grub - Have run Boot Repair Disk

    - by Pat
    Day 4 of my purgatory. History: Had problems with live CD at first, had to set the "nomodeset" option ... and then it worked fine. Installed Ubuntu "Alongside" Windows XP from live CD (NOT wubi) Upon reboot after installation, I get the BIOS ... and then a black screen. If I hit shift after the BIOS screen I get text that says "loading GRUB ..", but then no GRUB ... just a black screen. What I have tried to do: Total re-installation ... 3 times now. Also tried with wubi, same black screen. Have gone back to the normal (non-wubi) install. After installation, I tried re-booting the live cd ... and trying to change GRUB file using: sudo gedit /etc/default/grub ... to "nomodeset" and "timeout=10" ... but won't let me save my changes because I'm using the live cd "in memory" system and don't have permissions to the disks (I think). I tried logging in ... but it won't let me. I then read many posts on this site. I'm stuck. This morning, I ran the "boot repair disk". Results here: http://paste.ubuntu.com/1132333/ What I think is wrong: Since I can get the live CD to run (perfectly) with the "nomodeset" option, I think all I need to do is get to GRUB to change that ... but I can't get to GRUB. Appreciate any advice. Pat Day 5 ... I downloaded "Super Grub 2 Disk" from: http://www.supergrubdisk.org/super-grub2-disk/ This looks promising. I can boot the disk and it brings me to a GRUB program that allows me to: 1) Boot to Windows ... which works 2) Boot to Ubuntu ... which does NOT work When I choose boot to Ubuntu, I get lines across the screen which is an obvious video card problem. Likely because I need to set the "nomodeset" option. So, I attempted to use super grub2 to edit the grub file ... but it is TOTALLY different than the Ubuntu grub file ... and I don't know where to put the "nomodeset" option. Still stuck ... The bottom line is that: 1) I need to edit /etc/default/grub on sda(1) ... which is my boot drive ... to add the "nomodeset" option 2) To do that I need to get into grub ... but, I can't. Holding down shift just echo's "loading grub .." and then takes me to a black screen 3) I can boot to the live CD by setting nomodeset .... but I cannot access the hard disk as root ... I can't save my changes! Can anyone tell me how to login as root for the filesystem from the live CD ... so I can edit the grub file on the HARD DISK ... and then run update-grub??

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  • Unable to set my own icon for launcher item in 12.04

    - by Alex K
    I use the Faenza icon collection in Ubuntu 12.04 Unity with no issues. I decided to change my Gimp launcher icon, so I made my own (gimp-ak.png) and added it, and its appropriately sized derivatives, to the Faenza icon folders: /usr/share/icons/Faenza/apps/16/gimp-ak.png /usr/share/icons/Faenza/apps/22/gimp-ak.png /usr/share/icons/Faenza/apps/24/gimp-ak.png /usr/share/icons/Faenza/apps/32/gimp-ak.png /usr/share/icons/Faenza/apps/48/gimp-ak.png /usr/share/icons/Faenza/apps/64/gimp-ak.png /usr/share/icons/Faenza/apps/96/gimp-ak.png /usr/share/icons/Faenza/apps/scalable/gimp-ak.svg I then updated the Icon field in /usr/share/applications/gimp.desktop from "gimp" to "gimp-ak": [Desktop Entry] Version=1.0 Type=Application Name=GIMP Image Editor GenericName=Image Editor Comment=Create images and edit photographs Exec=gimp-2.6 %U TryExec=gimp-2.6 Icon=gimp-ak Terminal=false Categories=Graphics;2DGraphics;RasterGraphics;GTK; X-GNOME-Bugzilla-Bugzilla=GNOME X-GNOME-Bugzilla-Product=GIMP X-GNOME-Bugzilla-Component=General X-GNOME-Bugzilla-Version=2.6.12 X-GNOME-Bugzilla-OtherBinaries=gimp-2.6 StartupNotify=true MimeType=application/postscript;application/pdf;image/bmp;image/g3fax;image/gif;image/x-$ X-Ubuntu-Gettext-Domain=gimp20 After logging off (and even restarting), my custom icon does not show up - Gimp has the default gear icon: Setting the Icon field in gimp.desktop to any other icon in the Faenza collection works fine. What do I need to do to get my custom icon to show up properly?

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  • App_offline.htm and SharePoint and wholly contained images&hellip;

    - by Shawn Cicoria
    The question came up today if we could use an “app_offline.htm” file along with HTML in that file that would reference images. First, I wasn’t 100% sure if the app_offline.htm would work, but it sure did.  Since it’s just the Asp.net hosting process that detects the file, it circumvents loading any HttpApplications (SharePoint) beyond just serving up the HTML content. The second question was about having something more than text, specifically <img> tags.  So, since the HttpHandlers are taking all requests for all resources through the Asp.net pipeline, as soon as the app_offline.htm file is there, nothing else will get served from within that web application.    Sure, we could host the file (images) outside the web app, but what fun would that be? So, I found this link on using an image in app_offline.htm http://pbodev.wordpress.com/2009/12/20/app_offline-htm-with-an-image-yes-we-can/ Turns out, the src tag (in fact many tags) can take a stream of data represented by a mime type and base64 encoding inline – such as: <img style="height:515px;width:700px;border-width:0px;" src="data:image/jpeg;base64,/9j/4AAQSkZJRgA   One of the problems we had was the image was too large; so, sliced up the image, but ended up with spaces between each of the slices.  Low and behold, it works with CSS as well.   <style type="text/css"> .Slice_1_jpg { position: absolute; left:0px; top:0px; width:1011px; height:148px; background: url("data:image/jpeg;base64,/9j/4AAQSkZ   And the body is as follows: <body> <div class="Slice_1_jpg"> </div>   For this, I wrote a little Asp.Net site that, using a file upload control, will generate the necessary contents of what needs to go in the “data” value for the stream.  A link to the code is here: http://cicoria.com/downloads/CreateBase64OfImage.zip

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  • GA UA codes for testing site - set up

    - by Drew
    Anyone know the process for using a GA live UA code to test a site in development. I.e. I have a live site with a GA UA code attached, tracking live traffic data etc e.g. UA-123456. I've been told that there is a way to produce another code associated to the primary code to use on the testing version of my live site e.g. test code could be UA-123457. Can anyone shed some light on this? If not possible should I just set up a completely separate GA account for my testing site?

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  • isometric drawing order with larger than single tile images - drawing order algorithm?

    - by Roger Smith
    I have an isometric map over which I place various images. Most images will fit over a single tile, but some images are slightly larger. For example, I have a bed of size 2x3 tiles. This creates a problem when drawing my objects to the screen as I get some tiles erroneously overlapping other tiles. The two solutions that I know of are either splitting the image into 1x1 tile segments or implementing my own draw order algorithm, for example by assigning each image a number. The image with number 1 is drawn first, then 2, 3 etc. Does anyone have advice on what I should do? It seems to me like splitting an isometric image is very non obvious. How do you decide which parts of the image are 'in' a particular tile? I can't afford to split up all of my images manually either. The draw order algorithm seems like a nicer choice but I am not sure if it's going to be easy to implement. I can't solve, in my head, how to deal with situations whereby you change the index of one image, which causes a knock on effect to many other images. If anyone has an resources/tutorials on this I would be most grateful.

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  • Allow user to SUDO a script without password.

    - by John Isaacks
    I have a php script with this: <?php #echo exec('whoami'); $output = shell_exec('bash /usr/local/svn/bash_repo/make-live'); echo "$output"; ?> The make-live script contains this: #!/bin/bash cd /var/www-cake sudo svn checkout file:///usr/local/svn/bash_repo/repo/ echo "Head revision has been pushed to live server" So the PHP user who is www-data needs to have nopasswd for that script. I am told I need to add: www-data ALL=NOPASSWD: /usr/local/svn/bash_repo/make-live To sudoers to allow this. First I run sudo visudo but I have no experience with vi so I try to open it in gedit with export EDITOR=gedit && sudo -E visudo which then just opens a sudoers.tmp file which is empty. I add the line and save it. But it doesn't do save. So I just try sudo visudo and I add the line right beneath this part: # User privilege specification root ALL=(ALL) ALL www-data ALL=NOPASSWD: /usr/local/svn/bash_repo/make-live I closed out sudoers and reopened to verify that it has saved. I even restart apache. I run the php file and it still doesn't work. What am I missing?

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Boot path not found, cannot start OS

    - by Dustin
    My desktop is 12.04 64bit, and it cannot boot from the hard drive anymore. When I attempt to it just is stuck on a blank screen with an blinking dash, and nothing happens. I checked with the bios trouble shoot for problems and it said that no boot path could be found. I do not know why this is happening, but need to fix it because it used to boot up normally. What I need to know is how to fix it. I can boot into a live DVD. Also, there were a few boots I would attempt to boot into a live USB, then it would boot to the hard drive, but that does not work any more. So with the live DVD (it is an 10.04 LTS 32bit), is there any means to correct the boot path from the live DVD? Thank you for your time and answers.

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  • Usage of repository between EF model and code consumer

    - by jim
    I have binary data in my database that I'll have to convert to bitmap at some point. I was thinking whether or not it's appropriate to use a repository and do it there. My consumer, which is a presentation layer, will use this repository. For example: // This is a class I created for modeling the item as is. public class RealItem { public string Name { get; set; } public Bitmap Image { get; set; } } public abstract class BaseRepository { //using Unity (http://unity.codeplex.com) to inject the dependancy of entity context. [Dependency] public Context { get; set; } } public calss ItemRepository : BaseRepository { public List<Items> Select() { IEnumerable<Items> items = from item in Context.Items select item; List<RealItem> lst = new List<RealItem>(); foreach(itm in items) { MemoryStream stream = new MemoryStream(itm.Image); Bitmap image = (Bitmap)Image.FromStream(stream); RealItem ritem = new RealItem{ Name=item.Name, Image=image }; lst.Add(ritem); } return lst; } } Is this a correct way to use the repository pattern? I'm learning this pattern and I've seen a lot of examples online that are using a repository but when I looked at their source code... for example: public IQueryable<object> Select { return from q in base.Context select q; } as you can see no behavior is added to the system by their approach, so I was confused that maybe repository is something else and I got it all wrong. At the end there should be extra benifits of using them right?

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  • Bootstrap 3.0.0: How to use data-slide-to outside of indicators?

    - by Griffin
    I am attempting to make a small gallery like the one shown below - I'm sure you've all seen them considering they are fairly common. When trying to make one using bootstrap I ran into a major problem. I can't seem to link the smaller bottom images to the larger top one that was when one of the smaller ones is clicked it changes to the selected image. I am attempting to use data-slide-to however it does not seem to work outside of the "carousel-indicators". I can't put it into the carousel indicators list because that moves the images up into the gallery (It may be possible to fix this with CSS but my attempts have been worthless). Does anyone know the problem? I've tried tags around each image that didn't seem to work then I tried divs. Still nothing. Things to note: I am using 3.0.0 All images are generated (if you haven't guessed already) Smaller images are separate from larger one (not auto scaled down)

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  • Effortlessly resize images in Orchard 1.7

    - by Bertrand Le Roy
    I’ve written several times about image resizing in .NET, but never in the context of Orchard. With the imminent release of Orchard 1.7, it’s time to correct this. The new version comes with an extensible media pipeline that enables you to define complex image processing workflows that can automatically resize, change formats or apply watermarks. This is not the subject of this post however. What I want to show here is one of the underlying APIs that enable that feature, and that comes in the form of a new shape. Once you have enabled the media processing feature, a new ResizeMediaUrl shape becomes available from your views. All you have to do is feed it a virtual path and size (and, if you need to override defaults, a few other optional parameters), and it will do all the work for you of creating a unique URL for the resized image, and write that image to disk the first time the shape is rendered: <img src="@Display.ResizeMediaUrl(Path: img, Width: 59)"/> Notice how I only specified a maximum width. The height could of course be specified, but in this case will be automatically determined so that the aspect ratio is preserved. The second time the shape is rendered, the shape will notice that the resized file already exists on disk, and it will serve that directly, so caching is handled automatically and the image can be served almost as fast as the original static one, because it is also a static image. Only the URL generation and checking for the file existence takes time. Here is what the generated thumbnails look like on disk: In the case of those product images, the product page will download 12kB worth of images instead of 1.87MB. The full size images will only be downloaded as needed, if the user clicks on one of the thumbnails to get the full-scale. This is an extremely useful tool to use in your themes to easily render images of the exact right size and thus limit your bandwidth consumption. Mobile users will thank you for that.

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  • Is it a bad idea to release software on the night before Christmas?

    - by Conor
    We're about to go live with a new version of our system. It's getting really close to Christmas. I work in a very small company. Everyone will be on leave or sporadically available over the next week or so. I've argued with my boss that this is very risky and that we should go live in the new year when everyone is back and when we can provide full support. He is unflinching - he argues that we need to go live sooner - so that we can get new users and more revenue which we need. The number of new users will be minor amount over the next week or so. There has been a decent amount of system testing performed on the system. However a new live system, in my experience, needs a lot of care and attention in the first few days. Am I being pessimistic or realistic? Update - January: The system did not go live over Christmas. Ongoing system testing revealed various problems. So no support issues to deal with. Still preparing for release...

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  • Consolidating Contacts from Multiple Services

    - by SquareWheel
    I'm looking for a good way to consolidate my many email/messenger contacts through my different accounts and services. I'd like to have all my contacts in one place, or have them sync between all my different services so they are the same everywhere. If possible, it should support Live Mail/Messenger, Google Contacts, and mobile syncing. Windows Live Mail is great for accessing all your mail accounts, but the contacts viewer only works for contacts affiliated with that Live account. I could go for the contacts folder built into Vista and above, but Live messenger doesn't access that so I would have a separate set of contacts for my IM account. Is there software, or an online service, that can do this? If this is asking to much, is there a proper solution to Live/Google Contacts bidirectional sync?

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  • Partner Webcast: Service Automation - September 19th, 11:00am PST (20:00 CET)

    - by Richard Lefebvre
    LIVE PARTNERCAST Save the Date: September 19th, 11:00am Pacific Streaming Live at partners.oracle.com Hosted by Rachel Lunt, Director of Global Business Unit Partner Enablement Topic: Service Automation Guests: Patrick Ty, Sr. Solutions Manager of Partner Enablement for Oracle Commerce. Jim Richmond, Director of US eBusiness Consulting at RealDecoy. John Sekevitch, Managing Director for Aaxis Commerce. Karl Helfner, Partner Enablement Manager covering RightNow CX Cloud Service at Oracle. How do I view a live OPN PartnerCast? PartnerCasts can be viewed once a month, live from the Oracle PartnerNetwork homepage. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Missed the last PartnerCast? Replays of each segment are published to the replay tab here, the Oracle Media Network, and Oracle PartnerNetwork’s YouTube channel.  You can also subscribe to the PartnerCast RSS Feed and view through your favorite newsreader

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  • Disk Utility Restore causes "Could not validate resource - Invalid Argument"

    - by Yahoo
    I have a problem with Disk Utility on Mac OS X 10.6. I have an image of Windows that I would like to use as a bootable volume on a pen drive or external hard drive. The thing is: When I try to restore the volume from the image I get an error: "Restore Failure: Could not validate resource - Invalid Argument" I read some information about that error on the Internet. I converted the image into .iso (Mac OS Extended/ISO (Joliet) Hybrid Image) format and then got this error: "Restore Failure: Could not find any scan information. The source image needs to be imagescanned before it can be restored." When I try to scan the image for Restore, I get the first message. I really read a lot of information about this topic on the Internet, but I haven't found the solution. I tried both ISO and DMG formats; I don't know which is best.

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  • Duplicate ping response when running Ubuntu as virtual machine (VMWare)

    - by Stonerain
    I have the following setup: My router - 192.168.0.1 My host computer (Windows 7) - 192.168.0.3 And Ubuntu is running as virtual machine on the host. VMWare network settings is Bridged mode. I've modified Ubuntu network settings in /etc/netowrk/interfaces, set the following config: iface eth0 inet static address 192.168.0.220 netmask 255.255.255.0 network 192.168.0.0 broadcast 192.168.0.255 gateway 192.168.0.1 Internet works correctly, I can install packages. But it gets weird if I try to ping something I get this: PING belpak.by (193.232.248.80) 56(84) bytes of data. From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded From 192.168.0.1 icmp_seq=1 Time to live exceeded 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=250 time=17.0 ms 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=249 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=248 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=247 time=17.0 ms (DUP! ) 64 bytes from belhost.by (193.232.248.80): icmp_seq=1 ttl=246 time=17.0 ms (DUP! ) ^CFrom 192.168.0.1 icmp_seq=2 Time to live exceeded --- belpak.by ping statistics --- 2 packets transmitted, 1 received, +4 duplicates, +6 errors, 50% packet loss, ti me 999ms rtt min/avg/max/mdev = 17.023/17.041/17.048/0.117 ms I think even more interesting are the results of pinging the router itself: stonerain@ubuntu:~$ ping 192.168.0.1 -c 1 PING 192.168.0.1 (192.168.0.1) 56(84) bytes of data. From 192.168.0.3: icmp_seq=1 Redirect Network(New nexthop: 192.168.0.1) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=254 time=6.64 ms --- 192.168.0.1 ping statistics --- 1 packets transmitted, 1 received, 0% packet loss, time 0ms rtt min/avg/max/mdev = 6.644/6.644/6.644/0.000 ms But if I set -c 2: ... 64 bytes from 192.168.0.1: icmp_seq=1 ttl=252 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=251 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=254 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=253 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=252 time=13.5 ms (DUP!) 64 bytes from 192.168.0.1: icmp_seq=1 ttl=251 time=13.5 ms (DUP!) From 192.168.0.3: icmp_seq=2 Redirect Network(New nexthop: 192.168.0.1) 64 bytes from 192.168.0.1: icmp_seq=2 ttl=254 time=7.87 ms --- 192.168.0.1 ping statistics --- 2 packets transmitted, 2 received, +256 duplicates, 0% packet loss, time 1002ms rtt min/avg/max/mdev = 6.666/10.141/13.556/2.410 ms Pinging host machine on the other hand works absolutely correctly: no DUPs, no errors. What seems to be the problem and how can I fix it? Thank you.

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  • VCS strategy with TeamCity and CI

    - by Luke Puplett
    I'm planning a strategy which seeks to allow automated deployment of a website codebase into QA and production on check-in. We're using the fabulous TeamCity. We want to control release to live production; i.e. not have every check-in on Trunk go live. So my plan is to use Trunk as QA. Committing to Trunk triggers deployment to QA. I will then have a Production branch which also triggers deployment on commit, to the live site. The idea is simply that Trunk represents the mainline codebase but it hasn't gone live yet. We can branch features and do daily pulls from Trunk into those feature branches as per normal and merge/re-integrate into Trunk when we're happy for it to go to QA. When the BAs give the nod, we then smash a bottle of champagne and merge Trunk to Production and out she goes. I've never seen it done like this. Other greenfield CI strategies involve hiding features and code from production via config - this codebase can't cope with that - or just having CI on QA and taking cuts and manually pushing to live. Does my plan sound alright?

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