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  • How to restore your production database without needing additional storage

    - by David Atkinson
    Production databases can get very large. This in itself is to be expected, but when a copy of the database is needed the database must be restored, requiring additional and costly storage.  For example, if you want to give each developer a full copy of your production server, you'll need n times the storage cost for your n-developer team. The same is true for any test databases that are created during the course of your project lifecycle. If you've read my previous blog posts, you'll be aware that I've been focusing on the database continuous integration theme. In my CI setup I create a "production"-equivalent database directly from its source control representation, and use this to test my upgrade scripts. Despite this being a perfectly valid and practical thing to do as part of a CI setup, it's not the exact equivalent to running the upgrade script on a copy of the actual production database. So why shouldn't I instead simply restore the most recent production backup as part of my CI process? There are two reasons why this would be impractical. 1. My CI environment isn't an exact copy of my production environment. Indeed, this would be the case in a perfect world, and it is strongly recommended as a good practice if you follow Jez Humble and David Farley's "Continuous Delivery" teachings, but in practical terms this might not always be possible, especially where storage is concerned. It may just not be possible to restore a huge production database on the environment you've been allotted. 2. It's not just about the storage requirements, it's also the time it takes to do the restore. The whole point of continuous integration is that you are alerted as early as possible whether the build (yes, the database upgrade script counts!) is broken. If I have to run an hour-long restore each time I commit a change to source control I'm just not going to get the feedback quickly enough to react. So what's the solution? Red Gate has a technology, SQL Virtual Restore, that is able to restore a database without using up additional storage. Although this sounds too good to be true, the explanation is quite simple (although I'm sure the technical implementation details under the hood are quite complex!) Instead of restoring the backup in the conventional sense, SQL Virtual Restore will effectively mount the backup using its HyperBac technology. It creates a data and log file, .vmdf, and .vldf, that becomes the delta between the .bak file and the virtual database. This means that both read and write operations are permitted on a virtual database as from SQL Server's point of view it is no different from a conventional database. Instead of doubling the storage requirements upon a restore, there is no 'duplicate' storage requirements, other than the trivially small virtual log and data files (see illustration below). The benefit is magnified the more databases you mount to the same backup file. This technique could be used to provide a large development team a full development instance of a large production database. It is also incredibly easy to set up. Once SQL Virtual Restore is installed, you simply run a conventional RESTORE command to create the virtual database. This is what I have running as part of a nightly "release test" process triggered by my CI tool. RESTORE DATABASE WidgetProduction_virtual FROM DISK=N'C:\WidgetWF\ProdBackup\WidgetProduction.bak' WITH MOVE N'WidgetProduction' TO N'C:\WidgetWF\ProdBackup\WidgetProduction_WidgetProduction_Virtual.vmdf', MOVE N'WidgetProduction_log' TO N'C:\WidgetWF\ProdBackup\WidgetProduction_log_WidgetProduction_Virtual.vldf', NORECOVERY, STATS=1, REPLACE GO RESTORE DATABASE mydatabase WITH RECOVERY   Note the only change from what you would do normally is the naming of the .vmdf and .vldf files. SQL Virtual Restore intercepts this by monitoring the extension and applies its magic, ensuring the 'virtual' restore happens rather than the conventional storage-heavy restore. My automated release test then applies the upgrade scripts to the virtual production database and runs some validation tests, giving me confidence that were I to run this on production for real, all would go smoothly. For illustration, here is my 8Gb production database: And its corresponding backup file: Here are the .vldf and .vmdf files, which represent the only additional used storage for the new database following the virtual restore.   The beauty of this product is its simplicity. Once it is installed, the interaction with the backup and virtual database is exactly the same as before, as the clever stuff is being done at a lower level. SQL Virtual Restore can be downloaded as a fully functional 14-day trial. Technorati Tags: SQL Server

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  • New Year, New Position, New Opportunity and Adventures!

    - by D'Arcy Lussier
    2010 was an incredible year of change for me. On the personal side, we celebrated our youngest daughter’s first birthday and welcomed my oldest daughter into our family (both my girls are adopted). Professionally, I put on the first ever Prairie Developer Conference, the 3rd annual Winnipeg Code Camp, the Software Development and Evolution Conference, continued to build the technology community in Winnipeg, was awarded a Microsoft MVP award for the 4th year, created a certification program to help my employer, Protegra, attain Microsoft Partner status, and had great project work throughout the year. So now its 2011, and I’m looking ahead to new challenges and opportunities with a new employer. Starting in mid February I’ll be the Microsoft Practice Lead with Online Business Systems, a Microsoft partner here in Winnipeg! I’m very excited about working with such great people and helping continue delivering quality solutions and consulting that the organization has become known for. 2010 was great, but 2011 is shaping up to be a banner year both personally and professionally!

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  • 2010 FIFA World Cup Silverlight Smooth Streaming Player with Live Messenger

    - by FernandoCortes
    Finally after weeks of hard work the World Cup Silverlight player is ready to watch the spanish team in action. This Silverlight Player use Smooth Streaming technology, enables adaptive streaming of media to Silverlight and other clients over HTTP. Smooth Streaming provides a high-quality viewing experience that scales massively on content distribution networks, making true HD 1080p media experiences a reality. The player integrate leading social networks such as Microsoft Live Messenger, Twitter and Facebook to chat in a public chat and with your Windows Live Messenger contacts list completely private. All supported on Microsoft Azure in one of the biggest deployments in this platform (350 instances). We integrate Windows Live Messenger with Siverlight using the javascript messenger library, version 3.5. Check out this video, in spanish, where Antón and me explain how to integrate Silverlight and Live Messenger: http://www.channels.com/episodes/show/8900143/-Codecamp-es-2009-Messenger-Cortes-Molleda   Player Uri http://mundial2010.telecinco.es/ (Spanish Television)   Developer & Design Team Antón Molleda (Developer) Luis Guerrero (Developer) Raúl Varela (Designer) Ricardo Acosta (Designer) Fernando Cortés Hierro (myself)

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  • Why does editor color scheme preference seem to vary by language?

    - by Carl Manaster
    I've spent most of my career in C++ and Java, and like most of my peers I have the editor configured to display dark (black with dark-colored syntax highlighting) on a white background. I spent a day this week with Rubyists, and they all seem to favor light text on a dark background. I've observed this before. Why is it? What cultural differences between the Java and Ruby communities explain it? Or is it as simple as these are the default settings for our respective editors?

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  • SQL SERVER – Number-Crunching with SQL Server – Exceed the Functionality of Excel

    - by Pinal Dave
    Imagine this. Your users have developed an Excel spreadsheet that extracts data from your SQL Server database, manipulates that data through the use of Excel formulas and, possibly, some VBA code which is then used to calculate P&L, hedging requirements or even risk numbers. Management comes to you and tells you that they need to get rid of the spreadsheet and that the results of the spreadsheet calculations need to be persisted on the database. SQL Server has a very small set of functions for analyzing data. Excel has hundreds of functions for analyzing data, with many of them focused on specific financial and statistical calculations. Is it even remotely possible that you can use SQL Server to replace the complex calculations being done in a spreadsheet? Westclintech has developed a library of functions that match or exceed the functionality of Excel’s functions and contains many functions that are not available in EXCEL. Their XLeratorDB library of functions contains over 700 functions that can be incorporated into T-SQL statements. XLeratorDB takes advantage of the SQL CLR architecture introduced in SQL Server 2005. SQL CLR permits managed code to be compiled into the database and run alongside built-in SQL Server functions like COUNT or SUM. The Westclintech developers have taken advantage of this architecture to bring robust analytical functions to the database. In our hypothetical spreadsheet, let’s assume that our users are using the YIELD function and that the data are extracted from a table in our database called BONDS. Here’s what the spreadsheet might look like. We go to column G and see that it contains the following formula. Obviously, SQL Server does not offer a native YIELD function. However, with XLeratorDB we can replicate this calculation in SQL Server with the following statement: SELECT *, wct.YIELD(CAST(GETDATE() AS date),Maturity,Rate,Price,100,Frequency,Basis) AS YIELD FROM BONDS This produces the following result. This illustrates one of the best features about XLeratorDB; it is so easy to use. Since I knew that the spreadsheet was using the YIELD function I could use the same function with the same calling structure to do the calculation in SQL Server. I didn’t need to know anything at all about the mechanics of calculating the yield on a bond. It was pretty close to cut and paste. In fact, that’s one way to construct the SQL. Just copy the function call from the cell in the spreadsheet and paste it into SMS and change the cell references to column names. I built the SQL for this query by starting with this. SELECT * ,YIELD(TODAY(),B2,C2,D2,100,E2,F2) FROM BONDS I then changed the cell references to column names. SELECT * --,YIELD(TODAY(),B2,C2,D2,100,E2,F2) ,YIELD(TODAY(),Maturity,Rate,Price,100,Frequency,Basis) FROM BONDS Finally, I replicated the TODAY() function using GETDATE() and added the schema name to the function name. SELECT * --,YIELD(TODAY(),B2,C2,D2,100,E2,F2) --,YIELD(TODAY(),Maturity,Rate,Price,100,Frequency,Basis) ,wct.YIELD(GETDATE(),Maturity,Rate,Price,100,Frequency,Basis) FROM BONDS Then I am able to execute the statement returning the results seen above. The XLeratorDB libraries are heavy on financial, statistical, and mathematical functions. Where there is an analog to an Excel function, the XLeratorDB function uses the same naming conventions and calling structure as the Excel function, but there are also hundreds of additional functions for SQL Server that are not found in Excel. You can find the functions by opening Object Explorer in SQL Server Management Studio (SSMS) and expanding the Programmability folder under the database where the functions have been installed. The  Functions folder expands to show 3 sub-folders: Table-valued Functions; Scalar-valued functions, Aggregate Functions, and System Functions. You can expand any of the first three folders to see the XLeratorDB functions. Since the wct.YIELD function is a scalar function, we will open the Scalar-valued Functions folder, scroll down to the wct.YIELD function and and click the plus sign (+) to display the input parameters. The functions are also Intellisense-enabled, with the input parameters displayed directly in the query tab. The Westclintech website contains documentation for all the functions including examples that can be copied directly into a query window and executed. There are also more one hundred articles on the site which go into more detail about how some of the functions work and demonstrate some of the extensive business processes that can be done in SQL Server using XLeratorDB functions and some T-SQL. XLeratorDB is organized into libraries: finance, statistics; math; strings; engineering; and financial options. There is also a windowing library for SQL Server 2005, 2008, and 2012 which provides functions for calculating things like running and moving averages (which were introduced in SQL Server 2012), FIFO inventory calculations, financial ratios and more, without having to use triangular joins. To get started you can download the XLeratorDB 15-day free trial from the Westclintech web site. It is a fully-functioning, unrestricted version of the software. If you need more than 15 days to evaluate the software, you can simply download another 15-day free trial. XLeratorDB is an easy and cost-effective way to start adding sophisticated data analysis to your SQL Server database without having to know anything more than T-SQL. Get XLeratorDB Today and Now! Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Excel

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  • WebForms vs MVC (again)

    There's a new video up on www.asp.net which aims to help developers pick between ASP.NET WebForms and ASP.NET MVC. The video boils down to 5 benefits per technology which Microsoft thinks you should consider. Let's go over the points, shall we? First, ASP.NET WebForms: 1 - Familiar control and event base programming model The claim here is that the ASP.NET model is comfortable for WinForm programmers (thankfully this unbiased analysis left out who it's more familiar for). This is largely...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Wine 1.2 crash after I start Mega 5.0

    - by Tomáš Šíma
    I installed Mega 5.0 by running "sudo sh MEGA5_Setup_deb_v2.sh" The application downloaded wine 1.2 as mega requires in order to work under Ubuntu. However every time I start the application through the icon provided, wine crashes asking me to send/save bug report, the problem is that if I choose to do so, megas starting window pops up covering the bug report window leaving me unable to do anything (as it won't move) The only solution I have come up with is to log out and log back in, as I cancels wine. I beg you following: Please post detailed step by step instructions how to deal with said problem Tell me if forceful log out, can damage computer of any of my data Please forgive me my weak English as it is not my native language. Also forgive me my weak skills concerning Ubuntu usage as I have me forced to switch to Ubuntu this very day. Thank you.

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  • Clarification about Event Producer in StreamInsight

    - by sandy
    I need a small clarification about streamInsight, I know by doc's that StreamInsight can handle multiple concurrent Events. But will the event producer be a separate function, for ex: I need to watch a folder for new Files becoz all my sensors il write readings every day in a new file in particular drive. Method 1: FileSystemWatcher: These is the traditional approach where we write a service using FileSystemWatcher to watch a folder for new files,etc.. Upon receiving event from FileSystemWatcher il perform some operations on these files. How to do these using streamInsight??? I came know that using IObservable i can push events to StreamInsight. But is there anything to watch folder is sreamInsight like FileSystemWatcher. OR In order to raise events to streamInsight do we need to use FileSystemWacther? Any suggestion regarding these is highly appreciated. Thank in Advance

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  • Google I/O 2010 - YouTube API uploads: Tips & best practices

    Google I/O 2010 - YouTube API uploads: Tips & best practices Google I/O 2010 - YouTube API uploads: Tools, tips, and best practices Google APIs 201 Jeffrey Posnick, Gareth McSorley, Kuan Yong Are you integrating YouTube upload functionality into your mobile, desktop, or web app? Learn about Android and iPhone upload best practices, resuming interrupted YouTube uploads, and the YouTube Direct embeddable iframe for soliciting uploads on your existing web pages. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 11 0 ratings Time: 55:27 More in Science & Technology

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  • Speaking at the Great Indian Developer Summit this week

    This week I will be speaking at the Great Indian Developer Summit in Bangalore, India for the second year in a row. My sessions are: GIDS.Net (Tuesday) Data Warehousing Made Easy What's New in SQL Server 2008 R2 (PowerPivot is shown here as well!) Sharing Business Logic between Silverlight and .NET GIDS.Web (Wednesday) Building Line of Business Applications with Silverlight 4.0 (RIA Services) GIDS.Seminar (Friday) Agile Tools and Teams In addition to my talks, Telerik will also staff a booth and have demos of all of our products and some tee shirts to give away. I will also be at the booth all day to answer your questions on my talks. See you at GIDS! Technorati Tags: Telerik,Agile,Silverlight,PowerPivot Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Junior developer support

    - by lady_killer
    I am a junior developer in my first work experience after university. I joined the company as PHP developer but I ended up developing using C# and ASP.NET. Right from the start I did not receive any training in C# and I was assigned with ASP projects with quite tight deadlines scoped by Senior developers. The few project hand overs I had from other developers were brief and it looked like I had to discover the system myself, in really short time. This is my first job as web developer and I wonder whether it is normal not to have a kind of mentor to show me how to do things, especially because I am completely new to the technology. Also, do you have idea how to tackle this? As you can imagine, it gets really frustrating! Thank you!

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  • BlueNES: A Bluetooth Connector for Classic NES Controllers

    - by Jason Fitzpatrick
    If you’re looking for a DIY way to hook up your classic Nintendo controllers for use in modern emulation programs, this hack allows you to use them without modifying the original casing or cables. Courtesy of Evan Dustin, we find this guide on hacking apart a broken NES unit (to get the basic parts like the port connectors) and then binding it all together with an Arduino board. Check out the video above to see it in action and then hit up the link below to check out the notes on the YouTube video for additional information including parts and code. BluesNES: Bluetooth NES Controller [via Hack A Day] HTG Explains: What Is RSS and How Can I Benefit From Using It? HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online

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  • File `siunitx.sty' not found

    - by Mehdi
    I switched to Ubuntu from windows today and got lots of problems. here is one of them. I installed Texlive and had trouble figuring out hove to add the PATH to .bashrc file. anyway, I figured it out using this link http://ubuntuforums.org/archive/index.php/t-1359211.html but still I can not compile my latex code. I get such error: "File `siunitx.sty' not found" however, I think it is only the problem of not properly configured path. I would greatly appreciate if somebody help as I have already spent full half day on this but no success yet. Mehdi

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  • Online Password Security Tactics

    - by BuckWoody
    Recently two more large databases were attacked and compromised, one at the popular Gawker Media sites and the other at McDonald’s. Every time this kind of thing happens (which is FAR too often) it should remind the technical professional to ensure that they secure their systems correctly. If you write software that stores passwords, it should be heavily encrypted, and not human-readable in any storage. I advocate a different store for the login and password, so that if one is compromised, the other is not. I also advocate that you set a bit flag when a user changes their password, and send out a reminder to change passwords if that bit isn’t changed every three or six months.    But this post is about the *other* side – what to do to secure your own passwords, especially those you use online, either in a cloud service or at a provider. While you’re not in control of these breaches, there are some things you can do to help protect yourself. Most of these are obvious, but they contain a few little twists that make the process easier.   Use Complex Passwords This is easily stated, and probably one of the most un-heeded piece of advice. There are three main concepts here: ·         Don’t use a dictionary-based word ·         Use mixed case ·         Use punctuation, special characters and so on   So this: password Isn’t nearly as safe as this: P@ssw03d   Of course, this only helps if the site that stores your password encrypts it. Gawker does, so theoretically if you had the second password you’re in better shape, at least, than the first. Dictionary words are quickly broken, regardless of the encryption, so the more unusual characters you use, and the farther away from the dictionary words you get, the better.   Of course, this doesn’t help, not even a little, if the site stores the passwords in clear text, or the key to their encryption is broken. In that case…   Use a Different Password at Every Site What? I have hundreds of sites! Are you kidding me? Nope – I’m not. If you use the same password at every site, when a site gets attacked, the attacker will store your name and password value for attacks at other sites. So the only safe thing to do is to use different names or passwords (or both) at each site. Of course, most sites use your e-mail as a username, so you’re kind of hosed there. So even though you have hundreds of sites you visit, you need to have at least a different password at each site.   But it’s easier than you think – if you use an algorithm.   What I’m describing is to pick a “root” password, and then modify that based on the site or purpose. That way, if the site is compromised, you can still use that root password for the other sites.   Let’s take that second password: P@ssw03d   And now you can append, prepend or intersperse that password with other characters to make it unique to the site. That way you can easily remember the root password, but make it unique to the site. For instance, perhaps you read a lot of information on Gawker – how about these:   P@ssw03dRead ReadP@ssw03d PR@esasdw03d   If you have lots of sites, tracking even this can be difficult, so I recommend you use password software such as Password Safe or some other tool to have a secure database of your passwords at each site. DO NOT store this on the web. DO NOT use an Office document (Microsoft or otherwise) that is “encrypted” – the encryption office automation packages use is very trivial, and easily broken. A quick web search for tools to do that should show you how bad a choice this is.   Change Your Password on a Schedule I know. It’s a real pain. And it doesn’t seem worth it…until your account gets hacked. A quick note here – whenever a site gets hacked (and I find out about it) I change the password at that site immediately (or quit doing business with them) and then change the root password on every site, as quickly as I can.   If you follow the tip above, it’s not as hard. Just add another number, year, month, day, something like that into the mix. It’s not unlike making a Primary Key in an RDBMS.   P@ssw03dRead10242010   Change the site, and then update your password database. I do this about once a month, on the first or last day, during staff meetings. (J)   If you have other tips, post them here. We can all learn from each other on this.

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  • Replica Myst Book Actually Plays all the Myst Games

    - by Jason Fitzpatrick
    Runaway 1990s gaming hit Myst features books that had the power to transport you to other worlds. One dedicated fan has gone so far as to make a book that, when opened, transports you to the Myst universe. From hand-crafting the book itself to populating the guts of the book with carefully selected (and frequently modified) parts, Mike Ando left no part of his project uncustomized. The end result is a stunning mod and tribute to the Myst franchise–a beautiful book you can open and play through all the games in the series. Check out the video above to see it in action then hit up the link below to check out Mike’s build album. Myst Book [via Hack A Day] What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives? How To Log Into The Desktop, Add a Start Menu, and Disable Hot Corners in Windows 8 HTG Explains: Why You Shouldn’t Use a Task Killer On Android

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  • Shaping the Future of Power

    - by caroline.yu
    In an energy marketplace that continues to evolve, gain insight into how utility executives increasingly confront the challenges of preparing their workers, regulators and customers for a period of volatility and promise. This free on-demand Web cast, sponsored and underwritten by Oracle Utilities, will provide you with an executive-level view of what it means and takes to be a utility leader. By viewing this Web cast, you will hear: NRG's CEO David Crane weighing in on next-gen nuclear, generation portfolio diversity, and what it's like to live through (and thrive in) a hostile takeover attempt EPRI's Clark Gellings, the father of demand side management, outlining the coming trends marrying technology with customer energy consumption patterns CEO Ralph Izzo discussing PSEG's low-carbon emissions strategy, commitment to solar power development, and pursuit of reliability through infrastructure investment. To view this Web cast, please follow this link.

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  • Google I/O 2012 - Cloud Support

    Google I/O 2012 - Cloud Support Robert Pufky, Zach Szafran, James Meador Google's Support Organization migrated applications from traditional web stacks to a cloud platform. See a real-world case study on one team's successful effort to move to the cloud, and their experiences from it. This includes providing crowdsourced real-time information for technicians, maintenance cost reductions, syncing data for corporate-wide usage and general tips and tricks we've learned along the way. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 1154 12 ratings Time: 43:58 More in Science & Technology

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  • Learn All About MySQL Cluster

    - by Antoinette O'Sullivan
    Just released - the all new MySQL Cluster training course. This MySQL Cluster training teaches you how to install and configure a real-time database cluster at the core of your application. Expert instructors will teach you how to design and maintain your clusters for high availability and scalability by using MySQL Cluster's open-source and enterprise components. This 4-day training course is a must for those who want to learn about MySQL Cluster as you will not only learn about the concepts and features but you will get extensive hands-on experience. You can follow this training course from your own desk via a live-virtual training or by traveling to an education center to follow this course. Be the first to influence the schedule for this newly released course by registering your interest on the Oracle University portal. For more information about the authentic MySQL curriculum, go to http://education.oracle.com/mysql

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  • ANNOUNCEMENT: Windows Server Certified As Oracle Secure Global Desktop Clients With Oracle E-Business Suite 12

    - by Mohan Prabhala
    We are proud to announce the certification of Oracle Secure Global Desktop for use with Microsoft Windows Server 2003 and 2008 virtualized environments acting as desktop clients connecting to Oracle E-Business Suite Release 12 environments.  32-bit and 64-bit versions of Microsoft Windows Server are certified. These combinations may also be used in conjunction with Oracle VM, if required. Oracle E-Business Suite customers and partners may now use Oracle Secure Global Desktop as an access layer for Oracle Applications, knowing that Oracle fully certifies this particular scenario. For more details, please refer to this Oracle E-Business Suite Technology blog or My Oracle Support (Note 1491211.1)

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  • Why no client-side HTML include tag?

    - by Xepoch
    I had a question posed to me the other day by another programmer. I remember (a very long time ago) wondering the very same. Why was a browser-side include tag never considered? Or was it? Specifically with a tag that instructed the browser to include additional HTML from other sources. e.g. <include src="http://server/foo/bar.html">. Many folks will make javascript calls and fill innerHTML to accomplish the same, when the same outside a the javascript engine could be accomplished by the browser. It would have been painful to have nested <HTML>s <BODY>s (i.e.) but we have to consider that aspect anywhere anyway.

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  • Google I/O 2010 - Geospatial apps for desktop and mobile

    Google I/O 2010 - Geospatial apps for desktop and mobile Google I/O 2010 - Map once, map anywhere: Developing geospatial applications for both desktop and mobile Geo 201 Mano Marks As the number of desktop and mobile platforms proliferates the cost of developing and maintaining multiple versions of an application continues to increase. This session illustrates how the JS Maps API can be used to simplify cross platform geospatial application development by enabling a single implementation to be shared across multiple platforms, while maintaining a native look and feel. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 8 0 ratings Time: 01:00:58 More in Science & Technology

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  • Is this overkill? Using MDX queries and cubes instead of SQL stored procedures

    - by Jason Holland
    I am new to Microsoft's SQL Server Analysis Services Cubes and MDX queries. Where I work we have a daily sales table in SQL Server 2005 that already contains an aggregate of sale information per store per day. At this time it contains only 164,000+ rows. We have a sales cube dedicated to this table that about 15 reports are based off of. Now, I should also note that we generate reports based on our own fiscal year criteria: a 13 period year (1 month equals 28 days etc.). Is this overkill? At what point is it justified to begin using SSAS Cubes/MDX over plain old SQL Server stored procedures? Since I have always been just using plain old SQL am I tragically late to the MDX party?

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  • Difference between $ and # in ADF/JSF/JSP

    - by pavan.pvj
    Found this one interesting. So, picked it from one of the books and posting here.JSP 2.1 and JSF 1.2 - both of them use a unified Expression language. One major and the most obvious difference is between $ and #. JSP 2.1 uses $ and JSF 1.2 uses # in an EL. $ - immediate evaluation# - deferred evaluation$ - $ syntax executes expressions eagerly/immediately, which means that the result is returned immediately when the page renders.# - # syntax defers the expression evaluation to a point defined by the implementing technology. In general, JSF uses deferred EL evaluation because of its multiple lifecycle phases in which events are handled. To ensure the model is prepared before the values are accessed by EL, it must defer EL evaluation until the appropriate point in the life cycle.Note: This is picked up from Oracle Fusion Developer Guide (ISBN: 9780071622547). There is also a very good article here:http://java.sun.com/products/jsp/reference/techart/unifiedEL.html

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Here we go again - quest for web hosted forum via javascript

    - by jim
    Hello all, disclaimer If this is the wrong location for this question, then please advise me accordingly. backgound I've been using Disqus and intense debate as a 'comments' service for a variety of my sites to great effect and love the fact that i get alot of the facebook/twitter integration 'for free', as well as the SEO benefits. request To this end, does anyone out there know of similar services that can be used to pull entire forums/threaded discussions into the app in a similar fashion (i.e. via ajax webservices). google has been at a loss to turn anything up on this front and i'm therefore wondeing if it's unlikely that such a 'service' exists. respect hope this stikes a chord out there... btw - altho using this in asp.net mvc, I'm aware that this technology could be used on any platform capable of consuming javascript via ajax, thus the wide spread of 'tags'.

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