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  • Random thoughts on Monday

    - by user10760339
    I know that it has been a long time since my last post, just though that I would update you my latest thoughts of Governance. I just recently completed an executive round table series on EA and Cloud in Singapore, Indonesia and Malaysia. The response was phenomenal. The key point of the session was that Enterprise is the key enabler of innovation - All companies want to drive to be market leaders, EA can lay the foundation for the path to deliver that at innovation. When it comes to innovation, I see two distinct types: (a) Passive innovation is where a company creates innovation thought increments improvement over time. A great example is when airlines went from paper tickets to electronic ticket. Next logical progression is to do the same with boarding passes. There are a lot of examples to choose from, thought the thing to keep in mind, is that passive innovation will only keep you in the lead, it won’t allow you to create new markets or jump from #3 to #1 in one go. For that we need another type of innovation. (b) Disruptive innovation is where you create market where none existed before. Thought very difficult to do and requires significant investment in research, product and software development and not least of all, visionary thinking and timing, if done correctly, can turn the world on it’s ear. A great example is Apple iTunes. Some might say that this is incremental innovation, but only in one aspect, the downloading of music. Other then that, it’s all disruptive innovation. Being able to buy a single song rather then the album fundamentally changed the way we get out music. Behind all of these types of innovation is Enterprise Architecture. EA creates the infrastructure foundation, then delivery systems and the end-user experience to deliver this innovation. At Oracle, we are driving that EA innovation with our private cloud offerings from “bolt-to-glass” as I like to say. For more on what Oracle has to offer in EA and cloud, have a look at Cloud Computing | Oracle and Enterprise Architecture - OracleI am working on new material that I will be posting in a couple of weeks, so check back regularly for new updates or feel free to subscript for updates.

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  • Cloud INaaS from Data Integration companies

    - by llaszews
    Traditional integration IT vendors are also starting to offer INaaS. Infomatica has been the most aggressive integration vendor when it comes to offering INaaS. Informatica has offered INaaS for over five years and continues to add capabilities, has a number of high profile references, and also continues to add out-of-the-box cloud integration with major COTS and SaaS providers. The Informatica Marketplace contains pre-packaged Informatica Cloud end-points and plug-ins. One such MarketPlace solution, is integration with Oracle E-Business Suite using Informatica integration. The Informatica E-Business Suite INaaS offering includes automatic loading and extraction of data between Salesforce CRM and on-premise systems, cloud-to-cloud, flat files, and relational database. The entire Informatica Cloud integration solution runs in an Informatica managed facility (PaaS). When running in a PaaS environment, Informatica offers an option to keep an exact copy of your cloud-based data on-premise for archival, compliance, and enterprise reporting requirements.

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  • In the days of modern computing, in 'typical business apps' - why does performance matter?

    - by Prog
    This may seem like an odd question to some of you. I'm a hobbyist Java programmer. I have developed several games, an AI program that creates music, another program for painting, and similar stuff. This is to tell you that I have an experience in programming, but not in professional development of business applications. I see a lot of talk on this site about performance. People often debate what would be the most efficient algorithm in C# to perform a task, or why Python is slow and Java is faster, etc. What I'm trying to understand is: why does this matter? There are specific areas of computing where I see why performance matters: games, where tens of thousands of computations are happening every second in a constant-update loop, or low level systems which other programs rely on, such as OSs and VMs, etc. But for the normal, typical high-level business app, why does performance matter? I can understand why it used to matter, decades ago. Computers were much slower and had much less memory, so you had to think carefully about these things. But today, we have so much memory to spare and computers are so fast: does it actually matter if a particular Java algorithm is O(n^2)? Will it actually make a difference for the end users of this typical business app? When you press a GUI button in a typical business app, and behind the scenes it invokes an O(n^2) algorithm, in these days of modern computing - do you actually feel the inefficiency? My question is split in two: In practice, today does performance matter in a typical normal business program? If it does, please give me real-world examples of places in such an application, where performance and optimizations are important.

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  • links for 2011-03-18

    - by Bob Rhubart
    Events Overview (tags: ping.fm entarch) No description available. (tags: ping.fm) Andrejus Baranovskis: SOA & E2.0 Partner Community Forum Slides Oracle ACE Director Andrejus Baranovskis shares slides from his presentation at the SOA & E2.0 Partner Community Forum in Netherlands. (tags: oracle otn oracleace soa enterprise2.0 webcenter) ODTUG Kaleidoscope 2011 - The Premier Conference for Oracle Fusion Middleware AMIS Technology blog Oracle ACE Director Lucas Jellema shares information on what he considers "the best event for anyone doing, dabbling in or considering doing Oracle Fusion Middleware." (tags: oracle otn oracleace odtug fusionmiddleware) Mark Rittman: ODTUG K-Scope 2011 Early Bird Deadline is Closing "The deadline for Early Bird registrations for Kscope is fast approaching [March 25]. If you want to attend at the discounted rate, sign up soon." - Oracle ACE Director Mark Rittman (tags: oracle otn oracleace odtug) Master Data Management and Cloud Computing (Oracle Master Data Management) "Cloud Computing has the potential to significantly degrade data quality across the enterprise over time. Deploying a Master Data Management solution prior to or in conjunction with a move to the Cloud can insure that the data flowing into the enterprise from the Cloud is clean and governed." - David Butler (tags: oracle otn mdm cloud)

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  • Mal kurz erklärt: Advanced Security Option (ASO)

    - by Anne Manke
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Heinz-Wilhelm Fabry 12.00 Normal 0 false false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WER? Kunden, die die Oracle Datenbank Enterprise Edition einsetzen und deren Sicherheitsabteilungen bzw. Fachabteilungen die Daten- und/oder Netzwerkverschlüsselung fordern und / oder die personenbezogene Daten in Oracle Datenbanken speichern und / oder die den Zugang zu Datenbanksystemen von der Eingabe Benutzername/Passwort auf Smartcards oder Kerberos umstellen wollen. Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WAS? Durch das Aktivieren der Option Advanced Security können folgende Anforderungen leicht erfüllt werden: Einzelne Tabellenspalten gezielt verschlüsselt ablegen, wenn beispielsweise der Payment Card Industry Data Security Standard (PCI DSS) oder der Europäischen Datenschutzrichtlinie eine Verschlüsselung bestimmter Daten nahelegen Sichere Datenablage – Verschlüsselung aller Anwendungsdaten Keine spürbare Performance-Veränderung Datensicherungen sind automatisch verschlüsselt - Datendiebstahl aus Backups wird verhindert Verschlüsselung der Netzwerkübertragung – Sniffer-Tools können keine lesbaren Daten abgreifen Aktuelle Verschlüsselungsalgorithmen werden genutzt (AES256, 3DES168, u.a.) Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WIE? Die Oracle Advanced Security Option ist ein wichtiger Baustein einer ganzheitlichen Sicherheitsarchitektur. Mit ihr lässt sich das Risiko eines Datenmissbrauchs erheblich reduzieren und implementiert ebenfalls den Schutz vor Nicht-DB-Benutzer, wie „root unter Unix“. Somit kann „root“ nicht mehr unerlaubterweise die Datenbank-Files lesen . ASO deckt den kompletten physikalischen Stack ab. Von der Kommunikation zwischen dem Client und der Datenbank, über das verschlüsselte Ablegen der Daten ins Dateisystem bis hin zur Aufbewahrung der Daten in einem Backupsystem. Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Das BVA (Bundesverwaltungsamt) bietet seinen Kunden mit dem neuen Personalverwaltungssystem EPOS 2.0 mehr Sicherheit durch Oracle Sicherheitstechnologien an. Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Und sonst so? Verschlüsselung des Netzwerkverkehrs Wie beeinflusst die Netzwerkverschlüsselung die Performance? Unsere Kunden bestätigen ständig, dass sie besonders in modernen Mehr-Schichten-Architekturen Anwender kaum Performance-Einbußen feststellen. Falls genauere Daten zur Performance benötigt werden, sind realitätsnahe, kundenspezifische Tests unerlässlich. Verschlüsselung von Anwendungsdaten (Transparent Data Encryption-TDE ) Muss ich meine Anwendungen umschreiben, damit sie TDE nutzen können? NEIN. TDE ist völlig transparent für Ihre Anwendungen. Kann ich nicht auch durch meine Applikation die Daten verschlüsseln? Ja - die Applikationsdaten werden dadurch allerdings nur in LOBs oder Textfeldern gespeichert. Und das hat gravierende Nachteile: Es existieren zum Beispiel keine Datums- /Zahlenfelder. Daraus folgt, dass auf diesen Daten kein sinnvolles Berichtsverfahren funktioniert. Auch können Applikationen nicht mit den Daten arbeiten, die von einer anderen Applikation verschlüsselt wurden. Der wichtigste Aspekt gegen die Verschlüsselung innerhalb einer Applikation ist allerdings die Performanz. Da keine Indizes auf die durch eine Applikation verschlüsselten Daten erstellt werden können, wird die Datenbank bei jedem Zugriff ein Full-Table-Scan durchführen, also jeden Satz der betroffenen Tabelle lesen. Dadurch steigt der Ressourcenbedarf möglicherweise enorm und daraus resultieren wiederum möglicherweise höhere Lizenzkosten. Mit ASO verschlüsselte Daten können von der Oracle DB Firewall gelesen und ausgewertet werden. Warum sollte ich TDE nutzen statt einer kompletten Festplattenverschlüsselung? TDE bietet einen weitergehenden Schutz. Denn TDE schützt auch vor Systemadministratoren, die zwar keinen Zugriff auf die Datenbank, aber auf der Betriebssystemebene Zugriff auf die Datenbankdateien haben. Ausserdem bleiben einmal verschlüsselte Daten verschlüsselt, egal wo diese hinkopiert werden. Dies ist bei einer Festplattenverschlüssung nicht der Fall. Welche Verschlüsselungsalgorithmen stehen zur Verfügung? AES (256-, 192-, 128-bit key) 3DES (3-key)

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  • Commerce Anywhere...Where the Web, Store, Mobile, Social and Call Center Come Together

    - by divya.malik
    I am pleased to introduce guest blogger, Bill Zujewski today. Bill has just joined the Oracle CRM Product Marketing team as part of our recent ATG acquisition. Based in Cambridge, MA Bill was the VP of Product Marketing for ATG and collaborated on eCommerce strategy with some of the best brands in the world. Welcome Bill!! BY BILL ZUJEWSKI "Times are a changing"...or so the song goes. Not long ago, eCommerce just meant having a cool brand and a slick website. Today, customers expect much more... what I think they really want...Commerce Anywhere...a seamless, consistent and personal way to interact or transact business with you and your products, whether they start on the web, go into a store, talk over the phone, access products via their mobile device or on their favorite social media site. They want one more thing... for you to remember them and their history with you... so they can be treated more intelligently and not have to repeat previous interactions. It makes sense to me, I want it too... it saves me time and money. I work with many companies that are trying to understand how to evolve their business structure and technology solutions to meet the challenges of Commerce Anywhere. My advice ... think differently and take a more holistic approach to the customer experience and the cross-channel selling solution. Stop integrating siloed legacy systems and start thinking about a single platform as your new foundation... the e-Commerce platform. I recently wrote a new white paper, Commerce Anywhere - A Business and Technology ! Strategy to Maximize Cross- channel Commerce Growth to help our customers better understand how to create that "Commerce Anywhere" customer experience that customers really want. The paper offers practical insights into an IT transformation that can help you leverage a commerce platform to go beyond the web store front and instead use it to enable rapid expansion into mobile apps, new in-store apps, and interact with your customers through social commerce. Let me know what you think by posting a comment on this blog.

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  • In Social Relationship Management, the Spirit is Willing, but Execution is Weak

    - by Mike Stiles
    In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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  • Gamification at OOW

    - by erikanollwebb
    Last week was Oracle OpenWorld, and for those of you not in tech or downtown San Francisco, that might not mean a whole lot.  However, if you are familiar with it, Oracle OpenWorld is our premier customer event.  This year, more than 50,000 people attended.  It's not a good week to visit San Francisco on vacation because Oracle customers take over all the hotels in town!  It was crazy, but a lot of fun and it's a great opportunity for the Apps UX group to do customer research with a range of customers.  This year, more than 100+ customers and partners took the time to team up with our UX experts and provide feedback on new designs and ideas. Over three days,  UX teams conducted 8  one-on-one user feedback sessions, 4 focus groups and 7 surveys. In addition, we conducted a voice capture activity and were able to collect close to 70 speech samples at the lab and DEMOgrounds. This was a great opportunity for us to do some testing on some specific gamification concepts with a set of business analysts.  We pulled in 8 folks for a focus group on gamification concepts and whether they thought those would work for their teams. To get ready for this, my designer extraordinaire, Andrea Cantú, flew into town and we spent almost a week locked in a room together brainstorming design ideas.  We killed a few trees trying to get all of our concepts and other examples together in the process, but in the end, we put together a whole series of examples of how you might gamify an Oracle app (in this case, CRM).  Andrea is a genius for this kind of thing and the comps she created looked great.  Here's a picture of her hard at work!  We also had the good fortune to have my boss, Laurie Pattison and my usability contractor, Shobana Subramanian there to note take and observe as well.  Here's a few shots of us, hard at work preparing for the day (or checking out something on Laurie's iPhone...) To start things off, we gave an overview of gamification and I talked about what it's used for.  Then we gave the participants a scenario about our sales person and what we were trying to get her to do. It was a great opportunity to highlight what our business goals might be and why we might want to add game mechanics.  It was also a good way to get them thinking about how that might work for them in their environments and workplaces. There were some surprises for the day.  We asked how many of them were already familiar with the concept of gamification--only two people had heard of it and only one was using game mechanics in his work.  That's in contrast to a survey we just ran internally with folks in a dev org where almost 50% of about 450 respondents had heard of gamification.  As we discussed the ways game mechanics could be used, it became clear that many of the folks had seen some game mechanics in action but didn't know that's what they were.  We also noticed that the folks in this group felt that if they were trying to sell the concept in their orgs, they wouldn't call it gamification.  That's not a huge surprise to me--they said what we've heard in the past, that gamification does not seem like a serious term for enterprise software.  They said they'd sell it with the goals--as a means to increase behaviors by rewarding users for activities.  It's a funny problem.  The word puts some folks off, but at the same time, I haven't seen another one word description that quite captures the range of things that "gamification" can cover.  My guess is that the more mainstream the term becomes, the more desensitized we'll become to the idea the it's trivializing enterprise software in some way.  Still, it was interesting to note that this group still felt that they would not take this concept to their bosses or teams and call it "gamification".  They focused on the goals, and how we could incentivize desired behaviors with game mechanics.  As I have already stated in other posts, I feel like my org is more receptive to discussing how this is just a more transparent type of usability and user experience methods than talking about gamification.  That's the argument they said they would use. All in all, it was a good session.  I love getting to talk to customers, present ideas and concepts, and get their feedback and input.  It's the type of thing that really helps drive our designs and keeps us grounded in what our customers need/want.  We're already planning where to get more feedback opportunities in the coming months. 

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  • ADF Mobile Application in the Apple AppStore

    - by Joe Huang
    Hi, everyone: I would like to announce that there is now an iPhone App in the Apple AppStore that's built using Oracle ADF Mobile.  This app is the Hudson Mobile Monitor application for the iPhone, which allows you to monitor build status for the Hudson Continuous Integration server.  By default it points to the production instance of the Hudson CI server hosted at Oracle.  One of the key goals for ADF Mobile in general is to ensure an application built using ADF Mobile is compliant with Apple iOS SDK terms.  We designed the framework to ensure applications can go through the approval process - of course there are still things that can be done which would cause issues during the approval process, and we will be publishing more best practices in the coming articles. Thanks, ADF Mobile Product Management Team.

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  • 9/13 Live Webcast!!! Drive Innovation from Big Data Don't delay - register now!

    - by jgelhaus
    Big data solutions can help you find new insights, capitalize on hidden relationships, and deliver new value to your business. But to derive real business value from big data, you need the right tools and the right strategy. Join the live 9/13 Webcast to get an inside look at the benefits of big data and how you can realize them in your own IT infrastructure. We’ll discuss: The defining characteristics of big data Various big data use cases and examples Requirements for new skills and software Highlights of the Oracle big data platform Register now for the live Webcast on 9/13! It's your chance to talk with the Big Data gurus and discover solutions to data challenges that have eluded your data center—until now.

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  • Architecture: Bringing Value to the Table

    - by Bob Rhubart
    A recent TechTarget article features an interview with Business Architecture expert William Ulrich (Take a business-driven approach to application modernization ). In that article Ulrich offers this advice: "Moving from one technical architecture might be perfectly viable on a project by project basis, but when you're looking at the big picture and you want to really understand how to drive business value so that the business is pushing money into IT instead of IT pulling money back, you have to understand the business architecture. When we do that we're going to really be able to start bringing value to the table." In many respects that big picture view is what software architecture is all about. As an architect, your technical skills must be top-notch. But if you don't apply that technical knowledge within the larger context of moving the business forward, what are you accomplishing? If you're interested in more insight from William Ulrich, you can listen to the ArchBeat Podcast interview he did last year, in which he and co-author Neal McWhorter talked about their book, Business Architecture: The Art and Practice of Business Transformation.

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  • OUD as a OAM Identity Store

    - by Sylvain Duloutre
    Since 11gR2, OUD can be used natively as a OAM Identity Store. Select  "OUD: Oracle Unified Directory" as Store Type as described here. As an alternate solution, you can also configure OVD as Identity Store with OAM and then configure LDAP adapter for OVD with OUD details.Configuring Identity store for OAM is documented here. Choose "OVD: Oracle Virtual Directory" as store type and provide store details as per the document. Configuring LDAP adapter for OVD is documented here. Provide your OUD details required as per the document.

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  • How-to read data from selected tree node

    - by Frank Nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By default, the SelectionListener property of an ADF bound tree points to the makeCurrent method of the FacesCtrlHierBinding class in ADF to synchronize the current row in the ADF binding layer with the selected tree node. To customize the selection behavior, or just to read the selected node value in Java, you override the default configuration with an EL string pointing to a managed bean method property. In the following I show how you change the selection listener while preserving the default ADF selection behavior. To change the SelectionListener, select the tree component in the Structure Window and open the Oracle JDeveloper Property Inspector. From the context menu, select the Edit option to create a new listener method in a new or an existing managed bean. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} For this example, I created a new managed bean. On tree node select, the managed bean code prints the selected tree node value(s) import java.util.List; import javax.el.ELContext; import javax.el.ExpressionFactory; import javax.el.MethodExpression; import javax.faces.application.Application; import javax.faces.context.FacesContext; import java.util.Iterator; import oracle.adf.view.rich.component.rich.data.RichTree; import oracle.jbo.Row; import oracle.jbo.uicli.binding.JUCtrlHierBinding; import oracle.jbo.uicli.binding.JUCtrlHierNodeBinding; import org.apache.myfaces.trinidad.event.SelectionEvent; import org.apache.myfaces.trinidad.model.CollectionModel; import org.apache.myfaces.trinidad.model.RowKeySet; import org.apache.myfaces.trinidad.model.TreeModel; public class TreeSampleBean { public TreeSampleBean() {} public void onTreeSelect(SelectionEvent selectionEvent) { //original selection listener set by ADF //#{bindings.allDepartments.treeModel.makeCurrent} String adfSelectionListener = "#{bindings.allDepartments.treeModel.makeCurrent}";   //make sure the default selection listener functionality is //preserved. you don't need to do this for multi select trees //as the ADF binding only supports single current row selection     /* START PRESERVER DEFAULT ADF SELECT BEHAVIOR */ FacesContext fctx = FacesContext.getCurrentInstance(); Application application = fctx.getApplication(); ELContext elCtx = fctx.getELContext(); ExpressionFactory exprFactory = application.getExpressionFactory();   MethodExpression me = null;   me = exprFactory.createMethodExpression(elCtx, adfSelectionListener,                                           Object.class, newClass[]{SelectionEvent.class});   me.invoke(elCtx, new Object[] { selectionEvent });     /* END PRESERVER DEFAULT ADF SELECT BEHAVIOR */   RichTree tree = (RichTree)selectionEvent.getSource(); TreeModel model = (TreeModel)tree.getValue();  //get selected nodes RowKeySet rowKeySet = selectionEvent.getAddedSet();   Iterator rksIterator = rowKeySet.iterator();   //for single select configurations,this only is called once   while (rksIterator.hasNext()) {     List key = (List)rksIterator.next();     JUCtrlHierBinding treeBinding = null;     CollectionModel collectionModel = (CollectionModel)tree.getValue();     treeBinding = (JUCtrlHierBinding)collectionModel.getWrappedData();     JUCtrlHierNodeBinding nodeBinding = null;     nodeBinding = treeBinding.findNodeByKeyPath(key);     Row rw = nodeBinding.getRow();     //print first row attribute. Note that in a tree you have to     //determine the node type if you want to select node attributes     //by name and not index      String rowType = rw.getStructureDef().getDefName();       if(rowType.equalsIgnoreCase("DepartmentsView")){      System.out.println("This row is a department: " +                          rw.getAttribute("DepartmentId"));     }     else if(rowType.equalsIgnoreCase("EmployeesView")){      System.out.println("This row is an employee: " +                          rw.getAttribute("EmployeeId"));     }        else{       System.out.println("Huh????");     }     // ... do more useful stuff here   } } -------------------- Download JDeveloper 11.1.2.1 Sample Workspace

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  • CAM v2.0 ships – all new foundation version

    - by drrwebber
    The latest release of the CAM editor toolset is now available on Sourceforge.net – search NIEM. In this all new version the support from Oracle has enabled a transformation of the editor underpinning Java framework and results in 3x performance improvement and 50% better memory utilization. The result of nearly six months of improvements are catalogued in the release notes. http://sourceforge.net/projects/camprocessor/files/CAM%20Editor/Releases/2.0/CAM_Editor_2-0_Release_Notes.pdf/download However here I’d like to talk about the strategic vision and highlight specific new go to features that make a difference for exchange schema designers and with a focus on the NIEM community. So why is this a foundation version? Basically the new drag and drop designer tool allows you to tailor your own dictionary collection of components and then simply select and position those into your resulting exchange structure. This is true global reuse enabled from a canonical domain dictionary collection. So instead of grappling with XSD Schema syntax, or UML model nuances – this is straightforward direct WYSIWYG visual engineering – using familiar sets of business components. Then the toolkit writes the complex XSD Schema for you, along with test samples, documentation, XMI/UML models, Mindmaps and more. So how do you get a set of business components? The toolkit allows you to harvest these from existing schema collections or enterprise data models, or as in the case of NIEM, existing domain dictionary collections. I’ve been using this for the latest IEEE/OASIS/NIST initiative on a Common Data Format (CDF) for elections management systems. So you can download those from OASIS and see how this can transform how you build actual business exchanges – improving the quality, consistency and usability – and dramatically allowing automated generation of artifacts you only dreamed of before – such as a model of your entire major exchange collection components. http://www.oasis-open.org/committees/documents.php?wg_abbrev=election So what we have here is a foundation version – setting the scene and the basis for changing how people can generate and manage information exchanges. A foundation built using the OASIS CAM standard combined with aspects of the NIEM Naming and Design Rules and the UN/CEFACT Core Components specifications and emerging work on OASIS CIQ name and address and ANSI/ISO code list schema. We still have a raft of work to do to integrate this into SOA best practices and extend the dictionary capabilities to assist true community development. Answering questions such as: - How good is my canonical component collection? - How much reuse is really occurring? - What inconsistencies and extensions are there in the dictionary components? Expect us to begin tackling these areas now that the foundation is in place. The immediate need is to develop training and self-start materials – so we will be focusing there for the next couple of months and especially leading up to the IJIS industry event in July in New Jersey, and the NIEM NTE event in August in Philadelphia. http://sourceforge.net/projects/camprocessor

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  • XBRL - Moving from Production to Consumption

    - by jmorourke
    Here's an update on what’s new with XBRL and how it can actually benefit your organization versus adding extra time and costs to financial reporting.  On February 29th (leap day) of 2012 I attended the XBRL and Financial Analysis Technology Conference at Baruch College in NYC.  The event, which attracted over 300 XBRL gurus and fans was presented by XBRL US, The New York Society of Security Analysts’ Improved Corporate Reporting Committee, and Baruch College’s Robert Zicklin Center for Corporate Integrity.  The event featured keynotes from the U.S. Securities and Exchange Commission (SEC), and the CFA Institute as well as panels covering alternative research tools and data, corporate reporting to stakeholders and a demonstration of XBRL analysis tools.  The program culminated in a presentation of the finalists and the winner of the $20,000 XBRL Challenge.    Some of the key points made in the sessions included: The focus of XBRL tools is moving from production to consumption. As of February 2012, over 9000 companies are reporting in XBRL, with over 10 million facts filed to date XBRL taxonomy extensions have dropped from 27% to 11% making comparisons easier The SEC reports that XBRL makes it easier to analyze disclosures, focus on accounting issues XBRL is helping standards-setters like the FASB speed their analysis of impacts of proposed accounting rule changes Companies like Thomson Reuters report that XBRL is helping speed the delivery of data to clients The most interesting part of the program though, was the session highlighting the 5 finalists in the XBRL Challenge competition and the winning solution.  The XBRL Challenge was launched in 2011 as a means of spurring the development of more end-user tools to help with the consumption of XBRL-based financial information.       Over an 8-month process handled by 5 judges, there were 84 registrants, 15 completed submissions, 5 finalists and one winner of the challenge.  All of the solutions are open-sourced tools and most of them focus on consuming XBRL-based data.  The 5 finalists included: Advanced XBRL Processing from Oxide solutions – XBRL viewer for taxonomies, filings and company data with peer comparison capabilities. Arrelle – API for XBRL processes, supports SEC Validations, RSS Feeds to access filings etc. Calcbench – XBRL data analysis tool that can be embedded in other web applications.  This tool can combine XBRL filings with real-time market data. XBRL to XL – allows the importing of XBRL data into Microsoft Excel for analysis, comparisons.  Users start on the web and populate Excel with XBRL data. XBurble – allows users to search and view XBRL filings, export to Excel, merge for comparison, and includes a workflow interface. The winner of the $20,000 XBRL Challenge prize was CalcBench.  More information about the XBRL Challenge and the finalists can be found at www.XBRLUS.org/challenge XBRL for Sustainability Reporting – other recent news on the XBRL front was the announcement by the Global Reporting Initiative (GRI) of an XBRL taxonomy for Sustainability Reporting.  This taxonomy was co-developed by the GRI and Deloitte and is designed to make the consumption of data found in Sustainability Reports much easier.  Although there is no government mandate to file Sustainability Reports in XBRL format, organizations that do use the GRI guidelines for Sustainability Reporting are encouraged to tag and submit their data voluntarily to the GRI – who will populate a database with Sustainability Reporting data and make this available to the public.  For more information about this initiative, you can go to the GRI web site:  www.globalreporting.org. So how does all of this benefit corporate filers and investors?  Since its introduction, the consensus in the market is that XBRL has mainly benefited the regulators and investment analysts who need to consume and analyze large volumes of financial data.  But with the emergence of more end-user tools for consuming and analyzing XBRL-based data, and the ability to perform quick comparisons of one company versus its peers and competitors in an industry group, will soon accelerate the benefits to corporate finance staff, as well as individual investors.  This could apply to financial results tagged in XBRL, as well as non-financial information such as Sustainability Reporting – which over the long-term will likely be integrated with financial reporting.   And as multiple regulators and agencies in a country adopt the XBRL standard for corporate filings, more benefits will accrue as companies will be able to leverage one set of XBRL-based financial data for multiple regulatory filings.     For more information about the latest developments in XBRL, check out the XBRL US or XBRL International web sites:  www.xbrl.org, www.xbrlus.org. For more information about what Oracle is doing to support XBRL, here are some links: http://www.oracle.com/us/solutions/ent-performance-bi/disclosure-management-065892.html http://www.oracle.com/technetwork/database/features/xmldb/index-087631.html Feel free to contact me if you have any questions or need more information:  [email protected]

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  • links for 2010-12-17

    - by Bob Rhubart
    Overview of Oracle Enterprise Manager Management Packs How does Oracle Enterprise Manager Grid Control do so much across so many different systems? Porus Homi Havewala has the answers.  (tags: oracle otn grid soa entarch) How to overcome cloud computing hurdles - Computerworld What does it take to go from 'we should move to the cloud' to a successful cloud computing strategy? This excerpt from Silver Clouds, Dark Linings offers advice on crossing cloud chasms and developing a successful roadmap. (tags: ping.fm) Security in OBIEE 11g, Part 2 Guest blogger Pravin Janardanam continues the discussion about OBIEE 11g Authorization and other Security aspects. (tags: oracle otn security businessintelligence obiee) Oracle Fusion Middleware Security: A Quick Note about Oracle Access Manager 11g and WebLogic "OAM 11g integrates with WebLogic using the very same components used to integrate OAM 10.1.4.3. Under most circumstances, that means using the OAM Identity Asserter...which asserts the OAM_REMOTE_USER header as the user principal in the JAAS subject." - Brian Eidelman (tags: WebLogic oracle) Comparison Between Cluster Multicast Messaging and Unicast Messaging Mode Weblogic wonders!!! "When servers are in a cluster, these member servers communicate with each other by sending heartbeats and indicating that they are alive. For this communication between the servers, either unicast or multicast messaging is used." -- Divya Duryea (tags: weblogic oracle) Ron Batra: Cloud Computing Series: IV: Database.com, ExaData on Demand and connecting the dots Oracle ACE Direct Ron Batra offers his assessment of recent rumblings in the Cloud. (tags: oracle otn oracleace cloud database)

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  • Partner Blog Series: PwC Perspectives Part 2 - Jumpstarting your IAM program with R2

    - by Tanu Sood
    Identity and access management (IAM) isn’t a new concept. Over the past decade, companies have begun to address identity management through a variety of solutions that have primarily focused on provisioning. . The new age workforce is converging at a rapid pace with ever increasing demand to use diverse portfolio of applications and systems to interact and interface with their peers in the industry and customers alike. Oracle has taken a significant leap with their release of Identity and Access Management 11gR2 towards enabling this global workforce to conduct their business in a secure, efficient and effective manner. As companies deal with IAM business drivers, it becomes immediately apparent that holistic, rather than piecemeal, approaches better address their needs. When planning an enterprise-wide IAM solution, the first step is to create a common framework that serves as the foundation on which to build the cost, compliance and business process efficiencies. As a leading industry practice, IAM should be established on a foundation of accurate data for identity management, making this data available in a uniform manner to downstream applications and processes. Mature organizations are looking beyond IAM’s basic benefits to harness more advanced capabilities in user lifecycle management. For any organization looking to embark on an IAM initiative, consider the following use cases in managing and administering user access. Expanding the Enterprise Provisioning Footprint Almost all organizations have some helpdesk resources tied up in handling access requests from users, a distraction from their core job of handling problem tickets. This dependency has mushroomed from the traditional acceptance of provisioning solutions integrating and addressing only a portion of applications in the heterogeneous landscape Oracle Identity Manager (OIM) 11gR2 solves this problem by offering integration with third party ticketing systems as “disconnected applications”. It allows for the existing business processes to be seamlessly integrated into the system and tracked throughout its lifecycle. With minimal effort and analysis, an organization can begin integrating OIM with groups or applications that are involved with manually intensive access provisioning and de-provisioning activities. This aspect of OIM allows organizations to on-board applications and associated business processes quickly using out of box templates and frameworks. This is especially important for organizations looking to fold in users and resources from mergers and acquisitions. Simplifying Access Requests Organizations looking to implement access request solutions often find it challenging to get their users to accept and adopt the new processes.. So, how do we improve the user experience, make it intuitive and personalized and yet simplify the user access process? With R2, OIM helps organizations alleviate the challenge by placing the most used functionality front and centre in the new user request interface. Roles, application accounts, and entitlements can all be found in the same interface as catalog items, giving business users a single location to go to whenever they need to initiate, approve or track a request. Furthermore, if a particular item is not relevant to a user’s job function or area inside the organization, it can be hidden so as to not overwhelm or confuse the user with superfluous options. The ability to customize the user interface to suit your needs helps in exercising the business rules effectively and avoiding access proliferation within the organization. Saving Time with Templates A typical use case that is most beneficial to business users is flexibility to place, edit, and withdraw requests based on changing circumstances and business needs. With OIM R2, multiple catalog items can now be added and removed from the shopping cart, an ecommerce paradigm that many users are already familiar with. This feature can be especially useful when setting up a large number of new employees or granting existing department or group access to a newly integrated application. Additionally, users can create their own shopping cart templates in order to complete subsequent requests more quickly. This feature saves the user from having to search for and select items all over again if a request is similar to a previous one. Advanced Delegated Administration A key feature of any provisioning solution should be to empower each business unit in managing their own access requests. By bringing administration closer to the user, you improve user productivity, enable efficiency and alleviate the administration overhead. To do so requires a federated services model so that the business units capable of shouldering the onus of user life cycle management of their business users can be enabled to do so. OIM 11gR2 offers advanced administrative options for creating, managing and controlling business logic and workflows through easy to use administrative interface and tools that can be exposed to delegated business administrators. For example, these business administrators can establish or modify how certain requests and operations should be handled within their business unit based on a number of attributes ranging from the type of request or the risk level of the individual items requested. Closed-Loop Remediation Security continues to be a major concern for most organizations. Identity management solutions bolster security by ensuring only the right users have the right access to the right resources. To prevent unauthorized access and where it already exists, the ability to detect and remediate it, are key requirements of an enterprise-grade proven solution. But the challenge with most solutions today is that some of this information still exists in silos. And when changes are made to systems directly, not all information is captured. With R2, oracle is offering a comprehensive Identity Governance solution that our customer organizations are leveraging for closed loop remediation that allows for an automated way for administrators to revoke unauthorized access. The change is automatically captured and the action noted for continued management. Conclusion While implementing provisioning solutions, it is important to keep the near term and the long term goals in mind. The provisioning solution should always be a part of a larger security and identity management program but with the ability to seamlessly integrate not only with the company’s infrastructure but also have the ability to leverage the information, business models compiled and used by the other identity management solutions. This allows organizations to reduce the cost of ownership, close security gaps and leverage the existing infrastructure. And having done so a multiple clients’ sites, this is the approach we recommend. In our next post, we will take a journey through our experiences of advising clients looking to upgrade to R2 from a previous version or migrating from a different solution. Meet the Writers:   Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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  • Vertriebsthemen mit denen Sie sich spezialisieren können!

    - by [email protected]
    Oracle Datenbank 11g Release 2Im Anschluss an das Training besteht die Möglichkeit, den von diesem Training unabhängigen Spezialisierungs Assessment-Test, in Anwesenheit von Oracle Presales abzulegen. Das Bestehen des Assessment-Tests setzt Ihr Selbststudium und das Durchlaufen des jeweiligen Guided Learning Paths voraus.  Bitte bringen Sie für den Assessment-Test einen WLAN-fähigen Laptop mit, der mit einem handelsüblichen Virenscanner und einer Firewall ausgestattet sein muss. Wir empfehlen Ihnen, sich vorab mit dem Assessment vertraut zu machen.Termine: 9. Juni bei Oracle in Stuttgart mit Azlan 16. September bei Oracle in Frankfurt  9. November bei Oracle in Berlin mit Actebis-PeacockAnmeldung:Für weitere Informationen und die Registrierungsmöglichkeit klicken Sie bitte hier. 

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  • Purple Cows, Copernicus, and Shampoo – Lessons in Customer Experience

    - by Christina McKeon
    What makes a great customer experience? And, why should you or your organization care? These are the questions that set the stage for the Oracle Customer Experience Summit, which kicked off yesterday in San Francisco. Day 1: The first day was filled with demos and insights from customer experience experts and Oracle customers sharing what it takes to deliver great customer experiences. Author Seth Godin delivered an entertaining presentation that included an in-depth exploration of the always-connected, always-sharing experience revolution that we are witnessing and yes, talked about the purple cow. It turns out that customer experience is your way to be the purple cow. Before everyone headed out to see Pearl Jam and Kings of Leon at the Oracle customer appreciation event, the day wrapped up with a discussion around building a customer-centric culture. Where do you start? Whom does it involve? What are some pitfalls to avoid? Day 2: The second day addressed the details behind all the questions brought up at the end of Day 1. Before you start on a customer experience initiative, Paul Hagen noted that you must understand you will forge a path similar to Copernicus. You will be proposing ideas and approaches that challenge current thinking in your organization. Just as Copernicus' heliocentric theory started a scientific revolution, your customer-centric efforts will start an experience revolution. If you think customer experience is like a traditional marketing approach, think again. It’s not about controlling your customers and leading them where you want them to go. It might sound like heresy to some, but your customers are already in control, whether or not your company realizes and acknowledges it. And, to survive and thrive, you'll have to focus on customers by thinking outside-in and working towards a brand that is better and more authentic. We learned how Vail Resorts takes this customer-centric approach. Employees must experience the mountain themselves and understand the experience from the guest’s standpoint. This has created a culture where employees do things for guests that are not expected. We also learned a valuable lesson in designing and innovating customer-centered experiences from Kerry Bodine. First you make the thing, and then you make the thing right. In this case, the thing is customer experience. Getting customer experience right means iterative prototyping and testing of your ideas. This is where shampoo comes in—think lather, rinse, repeat. Be prepared to keep repeating until the customer experience is right. Many of these sessions will be posted to YouTube in the coming weeks so be sure to subscribe to our CX channel.

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  • Teaching programming (languages) in central/northern Europe

    - by canavanin
    I hope this question is not going to be off-topic; in case you think there'd be a better place to ask it, please let me know. Anyway, I'm currently doing my PhD working in bioinformatics. I would, however, like to turn away from academia eventually and instead go into teaching programming or, preferably, programming languages (e.g. Perl, which feels like my "mother tongue"...) - not as a school teacher, but with a company (in Germany or Scandinavia). It'll take me another one to one and a half years to complete my PhD, so I would like to know how I could/should use that time to raise my chances of getting into the profession I'd be interested in. Are there any Perl certificates I should aim to obtain, for example? In case there's anything that comes to mind when reading this, please let me know. Thanks a lot in advance!

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  • Unexpected advantage of Engineered Systems

    - by user12244672
    It's not surprising that Engineered Systems accelerate the debugging and resolution of customer issues. But what has surprised me is just how much faster issue resolution is with Engineered Systems such as SPARC SuperCluster. These are powerful, complex, systems used by customers wanting extreme database performance, app performance, and cost saving server consolidation. A SPARC SuperCluster consists or 2 or 4 powerful T4-4 compute nodes, 3 or 6 extreme performance Exadata Storage Cells, a ZFS Storage Appliance 7320 for general purpose storage, and ultra fast Infiniband switches.  Each with its own firmware. It runs Solaris 11, Solaris 10, 11gR2, LDoms virtualization, and Zones virtualization on the T4-4 compute nodes, a modified version of Solaris 11 in the ZFS Storage Appliance, a modified and highly tuned version of Oracle Linux running Exadata software on the Storage Cells, another Linux derivative in the Infiniband switches, etc. It has an Infiniband data network between the components, a 10Gb data network to the outside world, and a 1Gb management network. And customers can run whatever middleware and apps they want on it, clustered in whatever way they want. In one word, powerful.  In another, complex. The system is highly Engineered.  But it's designed to run general purpose applications. That is, the physical components, configuration, cabling, virtualization technologies, switches, firmware, Operating System versions, network protocols, tunables, etc. are all preset for optimum performance and robustness. That improves the customer experience as what the customer runs leverages our technical know-how and best practices and is what we've tested intensely within Oracle. It should also make debugging easier by fixing a large number of variables which would otherwise be in play if a customer or Systems Integrator had assembled such a complex system themselves from the constituent components.  For example, there's myriad network protocols which could be used with Infiniband.  Myriad ways the components could be interconnected, myriad tunable settings, etc. But what has really surprised me - and I've been working in this area for 15 years now - is just how much easier and faster Engineered Systems have made debugging and issue resolution. All those error opportunities for sub-optimal cabling, unusual network protocols, sub-optimal deployment of virtualization technologies, issues with 3rd party storage, issues with 3rd party multi-pathing products, etc., are simply taken out of the equation. All those error opportunities for making an issue unique to a particular set-up, the "why aren't we seeing this on any other system ?" type questions, the doubts, just go away when we or a customer discover an issue on an Engineered System. It enables a really honed response, getting to the root cause much, much faster than would otherwise be the case. Here's a couple of examples from the last month, one found in-house by my team, one found by a customer: Example 1: We found a node eviction issue running 11gR2 with Solaris 11 SRU 12 under extreme load on what we call our ExaLego test system (mimics an Exadata / SuperCluster 11gR2 Exadata Storage Cell set-up).  We quickly established that an enhancement in SRU12 enabled an 11gR2 process to query Infiniband's Subnet Manager, replacing a fallback mechanism it had used previously.  Under abnormally heavy load, the query could return results which were misinterpreted resulting in node eviction.  In several daily joint debugging sessions between the Solaris, Infiniband, and 11gR2 teams, the issue was fully root caused, evaluated, and a fix agreed upon.  That fix went back into all Solaris releases the following Monday.  From initial issue discovery to the fix being put back into all Solaris releases was just 10 days. Example 2: A customer reported sporadic performance degradation.  The reasons were unclear and the information sparse.  The SPARC SuperCluster Engineered Systems support teams which comprises both SPARC/Solaris and Database/Exadata experts worked to root cause the issue.  A number of contributing factors were discovered, including tunable parameters.  An intense collaborative investigation between the engineering teams identified the root cause to a CPU bound networking thread which was being starved of CPU cycles under extreme load.  Workarounds were identified.  Modifications have been put back into 11gR2 to alleviate the issue and a development project already underway within Solaris has been sped up to provide the final resolution on the Solaris side.  The fixed SPARC SuperCluster configuration greatly aided issue reproduction and dramatically sped up root cause analysis, allowing the correct workarounds and fixes to be identified, prioritized, and implemented.  The customer is now extremely happy with performance and robustness.  Since the configuration is common to other customers, the lessons learned are being proactively rolled out to other customers and incorporated into the installation procedures for future customers.  This effectively acts as a turbo-boost to performance and reliability for all SPARC SuperCluster customers.  If this had occurred in a "home grown" system of this complexity, I expect it would have taken at least 6 months to get to the bottom of the issue.  But because it was an Engineered System, known, understood, and qualified by both the Solaris and Database teams, we were able to collaborate closely to identify cause and effect and expedite a solution for the customer.  That is a key advantage of Engineered Systems which should not be underestimated.  Indeed, the initial issue mitigation on the Database side followed by final fix on the Solaris side, highlights the high degree of collaboration and excellent teamwork between the Oracle engineering teams.  It's a compelling advantage of the integrated Oracle Red Stack in general and Engineered Systems in particular.

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  • Contract Lifecycle Management for Public Sector

    - by jeffrey.waterman
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One thing Oracle never seems to get enough credit for is its consistent quest to improve its products, even the ones as established as its back-office solutions. Here is another example of one of the latest improvements: Contract Lifecycle Management for Public Sector, or CLM. The latest EBS module geared specifically for the Federal acquisition community. Our existing customers have been asking Oracle for years to upgrade its Advanced Procurement Suite to meet the complex procurement processes of the Federal Government. You asked; we listened. Oracle, with direct input from Federal agencies, subject matter experts, integration partners, and the Federal acquisition community, has expanded and deepened its procurement suite to meet the unique demands of the Federal acquisition community. New benefits/features include: Contract Line Item/Sub-Line Item (CLIN/SLIN) structures Configurable Document Numbering Complex Pricing Contract Types ( as per FAR Part 16) Option lines and exercising of options Incremental Funding capability Support for multiple document types (delivery orders, BPA call orders, awards, agreements, IDIQ contracts) Requisition lines to fund modifications Workload assignment and milestones Contract Action Reporting to FPDS-NG I’ve been conducting many tests over the past few months and have been quite impressed with the depth of features and the seamless integration to Federal Financials, specifically the funds control within the financials. Again, thank you for reading. If you have suggestions for future posts, please leave them in the comments section and I’ll take it from there.

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  • ArchBeat Link-o-Rama for 2012-06-28

    - by Bob Rhubart
    Oracle Magazine Technologist of the Year Awards to honor architects at #OOW12 Seven of the ten categories in this year's Oracle Magazine Technologist of the Year Awards are designated to celebrate architects. The winners will be honored at Oracle OpenWorld -- and showered with adulation from their colleagues. Nominations for these awards close on Tuesday July 17, so make sure you submit your nominations right away. Oracle E-Business Suite 12 Certified on Additional Linux Platforms (Oracle E-Business Suite Technology) Oracle E-Business Suite Release 12 (12.1.1 and higher) is now certified on the following additional Linux x86/x86-64 operating systems: Oracle Linux 6 (32-bit), Red Hat Enterprise Linux 6 (32-bit), Red Hat Enterprise Linux 6 (64-bit), and Novell SUSE Linux Enterprise Server (SLES) version 11 (64-bit). FairScheduling Conventions in Hadoop (The Data Warehouse Insider)"If you're going to have several concurrent users and leverage the more interactive aspects of the Hadoop environment (e.g. Pig and Hive scripting), the FairScheduler is definitely the way to go," says Dan McClary. Learn how in his technical post. SOA Learning Library (SOA & BPM Partner Community Blog) The Oracle Learning Library offers a vast collection of e-learning resources covering a mind-boggling array of products and topics. And it's all free—if you have an Oracle.com membership. And if you don't, that's free, too. Could this be any easier? Oracle Fusion Middleware Security: LibOVD: when and how | Andre Correa Fusion Middleware A-Team blogger Andre Correa offers some background on LibOVD and shares technical tips for its use. Virtual Developer Day: Oracle Fusion Development Yes, it's called "Developer Day," but there's plenty for architects, too. This free event includes hands-on labs, live Q&A with product experts, and a dizzying amount of technical information about Oracle ADF and Fusion Development -- all without having to pack a bag or worry about getting stuck in a seat between two professional wrestlers. Tuesday, July 10, 2012 9:00 a.m. PT – 1:00 p.m. PT 11:00 a.m. CT – 3:00 p.m. CT 12:00 p.m. ET – 4:00 p.m. ET 1:00 p.m. BRT – 5:00 p.m. BRT Thought for the Day "Computers allow you to make more mistakes faster than any other invention in human history with the possible exception of handguns and tequila." — Mitch Ratcliffe Source: SoftwareQuotes.com

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  • The JD Edwards Show en Barcelona

    - by Noelia Gomez
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Después de identificar y entender los problemas empresariales a los que muchos de nuestros clientes se enfrentan hoy, Oracle ha creado una jornada única donde presentará la última versión de Oracle JD Edwards. Una solución que, como nos contará Lyle Ekdahl, Senior Vicepresident- JDEdwards de primera mano, ayuda a las organizaciones a optimizar la gestión de tu negocio. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Además contaremos con la ponencia del experto de Oracle Rocco Mancusi , en la que nos adentraremos en el nuevo concepto de “The Internet of Things”. Y por supuesto, no podía faltar el caso de éxito de uno de nuestros clientes que, de la mano de Manuel Perez, CIO de CINESA, escucharemos cómo Cinesa ha mantenido una relación histórica con JDEdwards y sus planes para el futuro. Si eres CFO o CIO, no puedes perderte está oportunidad única de entrar en una nueva era donde la gestión de su negocio se convierta en un éxito. Para más información y registro acceda aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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