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  • Java : une vulnérabilité découverte dans le correctif d'urgence publié par Oracle, pouvant produire les mêmes dommages

    Faille de sécurité critique dans Java 7 Update 6 pouvant être utilisée pour installer des malwares, la désactivation de la plateforme recommandée Les experts en sécurité tirent la sonnette d'alarme pour la dernière version de la plateforme Java. Java 7 Update 6 serait sujet à une vulnérabilité activement exploitée. Les chercheurs en sécurité du cabinet FireEye ont découvert une faille de sécurité dans la plateforme pouvant être exploitée pour infecter des ordinateurs avec des logiciels malveillants. La vulnérabilité aurait été utilisée pour installer à distance le cheval de Troie Poison Ivy, qui a été utilisé dans le passé dans de nombreuses campagnes de cyberespionnage. L...

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  • Libraries/Solutions for using XSL to create interactive web forms from XML

    - by Brabster
    This seems like a pretty straightforward thing to do, but I can't find anything off the open-source shelf. Is there a solution already out there that does the following: can be configured with an arbitrary XSL stylesheet generates a web form based on an arbitrary XML document and the XSL creates edit functionality in appropriate places in the rendered form updates the local representation of the XML document provides capabilities to view, save the new XML document Ideally, one that plugs into a Java web application. Even better if it can generate the XSL based on schema documents - but that might not be feasible, not really thought it through. For context, I'm thinking things like pleasant-for-humans editing of Maven POMs, ANT build.xml, etc. Cheers,

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  • SOA Community Newsletter June 2012

    - by JuergenKress
    Dear SOA partner community member Happy New fiscal Year FY13 - thanks for the FY12 middleware business! Our SOA & BPM Partner Community continued to grow to almost 4000 members. Additional we launched the WebLogic Partner Community which grew very fast to 800+ members! To continue our joint successful business in the new fiscal year our Top priorities FY13 are: Become trained:the next opportunity are the summer camps in Lisbon & Munich or our on-demand training SOA & BPM and see our detailed training calendar below. Run your marketing & sales campaign: sales kits, marketing kits, solution catalog add your services to oracle.com, add your events to oracle.com and advertisement Get recognized: OFM awards, partner excellence awards & references & plaques Become Specialized: All of the above makes the Oracle Specialization! Make sure you get your Specialization benefits! Topics: Key product focus areas will be: SOA as the foundation for clouds, integration platform 2.0 for industrial SOA including BAM & CEP, BPM & adaptive case management & migrate legacy solutions to the strategic offerings. The new Oracle VM VirtualBox image is available to test SOA Suite and BPM Suite. To start your BPM 11g project a new BPM Standard Edition a license entry version is available. EAIESB published a post with all BPMN2.0 notations. If you want to learn more please visit the Oracle Learning Library. We want to promote your SOA 11g & BPM 11g success let us know where you are in production! And nominate this success for our Middleware Oracle Excellence Awards 2012. Douwe P. van den Bos published at his blog a SOA governance series: Principles of Service-Oriented Architecture & The Maturity of a Service-Oriented Architecture & SOA Maturity Models. Please let us know if you published interesting papers! Would be great to see you at the SOA, Cloud + Service Technology Symposium by Thomas Erl. Please feel free to get your conference pass with the oracle discount code “DJMXZ370”. See you in Lisbon & London at our summer camps! Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsJune2012 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress,SOA Demo System,BPM

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  • Games at Work Part 1: Introduction to Gamification and Applications

    - by ultan o'broin
    Games Are Everywhere How many of you (will admit to) remember playing Pong? OK then, do you play Angry Birds on your phone during work hours? Thought about why we keep playing online, video, and mobile games and what this "gamification" business we're hearing about means for the enterprise applications user experience? In Reality Is Broken: Why Games Make Us Better and How They Can Change the World, Jane McGonigal says that playing computer and online games now provides more rewards for people than their real lives do. Games offer intrinsic rewards and happiness to the players as they pursue more satisfying work and the success, social connection, and meaning that goes with it. Yep, Gran Turismo, Dungeons & Dragons, Guitar Hero, Mario Kart, Wii Boxing, and the rest are all forms of work it seems. Games are, in fact, work taken so seriously that governments now move to limit the impact of virtual gaming currencies on the real financial system. Anyone who spends hours harvesting crops on FarmVille realizes it’s hard work too. Yet games evoke a positive emotion in players who voluntarily stay engaged with games for hours, day after day. Some 183 million active gamers in the United States play on average 13 hours per week. Weekly, 5 million of those gamers play for longer than a working week (45 hours). So why not harness the work put into games to solve real-world problems? Or, in the case of our applications users, real-world work problems? What’s a Game? Jane explains that all games have four defining traits: a goal, rules, a feedback system, and voluntary participation. We need to look at what motivational ideas behind the dynamics of the game—what we call gamification—are appropriate for our users. Typically, these motivators are achievement, altruism, competition, reward, self-expression, and status). Common game techniques for leveraging these motivations include: Badging and avatars Points and awards Leader boards Progress charts Virtual currencies or goods Gifting and giving Challenges and quests Some technology commentators argue for a game layer on top of everything, but this layer is already part of our daily lives in many instances. We see gamification working around us already: the badging and kudos offered on My Oracle Support or other Oracle community forums, becoming a Dragon Slayer implementor of Atlassian applications, being made duke of your favorite coffee shop on Yelp, sharing your workout details with Nike+, or donating to Japanese earthquake relief through FarmVille, for example. And what does all this mean for the applications that you use in your work? Read on in part two...

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  • How do I install packages like Oracle Java?

    - by Sean
    I've been trying to install various things, and I need some packages that just aren't showing up in Ubuntu's Software Center. In fact, no packages are showing up there, just whole programs. I need to install sun-java6-jre for some of these things, but it's simply not in the Software Center. I had Ubuntu last year (and due to various circumstances, had to get rid of it shortly thereafter) and these things were there then. So why can't I find them now?

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  • Becoming an Expert MySQL DBA Across Five Continents

    - by Antoinette O'Sullivan
    You can take Oracle's MySQL Database Administrator training on five contents. In this 5-day, live, instructor-led course, you learn to install and optimize the MySQL Server, set up replication and security, perform database backups and performance tuning, and protect MySQL databases. Below is a selection of the in-class events already on the schedule for the MySQL for Database Administrators course. AFRICA  Location  Date  Delivery Language  Nairobi, Kenya  22 July 2013  English  Johannesburg, South Africa  9 December 2013  English AMERICA  Location  Date  Delivery Language  Belmont, California, United States  22 July 2013  English ASIA  Location  Date  Delivery Language  Dehradun, India  11 July 2013  English  Grogol - Jakarta Barat, Indonesia  16 September 2013  English  Makati City, Philippines  5 August 2013  English  Pasig City, Philippines  12 August 2013  English  Istanbul, Turkey  12 August 2013  Turkish AUSTRALIA and OCEANIA  Location  Date  Delivery Language  Sydney, Australia  15 July 2013  English  Auckland, New Zealand  5 August 2013  English  Wellington, New Zealand  15 July 2013  English EUROPE  Location  Date  Delivery Language  London, England  9 September 2013  English  Aix-en-Provence, France  2 December 2013  French  Bordeaux Merignac, France  2 December 2013  French  Puteaux, France  16 September 2013  French  Dresden, Germany  26 August 2013  German  Hamburg, Germany  16 November 2013  German  Munich, Germany  19 August 2013  German  Munster, Germany  9 September 2013  German  Budapest, Hungary  4 November 2013  Hungarian  Belfast, Ireland  16 December 2013  English  Milan, Italy  7 October 2013  Italian  Rome, Italy  16 September 2013  Italian  Utrecht, Netherlands  16 September 2013  English  Warsaw, Poland 5 August 2013  Polish   Lisbon, Portugal  16 September 2013 European Portugese   Barcelona, Spain 30 October 2013  Spanish   Madrid, Spain 4 November 2013  Spanish   Bern, Switzerland  27 November 2013  German  Zurich, Switzerland  27 November 2013  German You can also take this course from your own desk as a live-virtual class, choosing from a wide selection of events already on the schedule suiting different timezones. To register for this course or to learn more about the authentic MySQL curriculum, go to http://oracle.com/education/mysql.

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  • EBS – ATG Webcast 9/11 - 9/12

    - by cwarticki
    EBS – ATG Webcast in September 2012 EBS – Multiple Language Support (MLS) Agenda :EBS is MLS Ready                                                                                 NLS / MLS Basic ArchitectureNLS / MLS InstallationNLS / MLS Configuration Settings                                                                    TroubleshootingQuestion and AnswersEMEA Session : September 11, 2012 at 09:00 UK / 10:00 CET / 13:30 India / 17:00 Japan / 18:00 Sydney (Australia) Details & Registration : Note 1480084.1 Direct link to register in WebEx US Session : September 12, 2012 at 18:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern ·      Details & Registration : Note 1480085.1 ·      Direct link to register in WebEx ·         Schedules, recordings and the Presentations of the Advisor Webcast drove under the EBS Applications Technology area can be found in Note 1186338.1. ·         Current Schedules of Advisor Webcast for all Oracle Products can be found on Note 740966.1 ·         Post Presentation Recordings of the Advisor Webcasts for all Oracle Products can be found on Note 740964.1 If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

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  • Will Online Learning Save Higher Education (and does it need saving)?

    - by user739873
    A lot (an awful lot) of education industry rag real estate has been devoted to the topics of online learning, MOOC’s, Udacity, edX, etc., etc. and to the uninitiated you’d think that the education equivalent of the cure for cancer had been discovered. There are certainly skeptics (whose voice is usually swiftly trampled upon by the masses) who feel we could over steer and damage or destroy something vital to teaching and learning (i.e. the classroom experience and direct interaction with human beings known as instructors), but for the most part prevailing opinion seems to be that online learning will take over the world and that higher education will never be the same. Now I’m sure that since you all know I work for a technology company you think I’m going to come down hard on the side of online learning proselytizers. Yes, I do believe that this revolution can and will provide access to massive numbers of individuals that either couldn’t afford (from a fiscal or time perspective) a traditional education, and that in some cases the online modality will actually be an improvement over certain traditional forms (such as courses taught by an adjunct or teaching assistant that has no business being a teacher). But I think several things need immediate attention or we’re likely to get so caught up in the delivery that we miss some of the real issues (and opportunities) around online learning. First and foremost, we’ve got to give some thought to how traditional information systems are going to accommodate thousands (possibly hundreds of thousands) of individual students each taking courses from many, many different “deliverers” with an expectation that successful completion of these courses will result in credit at many or most institutions. There’s also a huge opportunity to refine the delivery platform (no, LMS is not a commodity when you are talking about online delivery being your sole mode of operation) as well as the course itself by mining all kinds of data from the interactions that the students have with the material each time they take it. Social data analytics tools will be key in achieving this goal. What about accreditation (badging or competencies vs. traditional degrees)? And again, will the information systems in place today adapt to changes in this area fast enough? The type of scale that this shift in learning could drive has the potential to abruptly overwhelm just about every system in place today in higher education. I would like to (with a not so gentle reminder) refer you back to a blog entry I wrote when I first stepped into my current role at Oracle in which I talked about how higher ed needs an “Oracle” more than at any other time in it’s evolution (despite the somewhat mercantilist reputation it has in some circles). There just aren’t that many organizations that can deliver the kinds of solutions “at scale” that this brave new world of online education will demand. The future may be closer than we think. Cole

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  • af:inputSlider doesn't render in popup for FF, Safari and Chrome

    - by Frank Nimphius
    A problem reported on OTN is that the af:inputSlider component of Oracle JDeveloper 11.1.2.2 doesn't show on all browsers except IE when the slider is added as the sole component in a popup. The problem reproduces with the ADF Faces component demo and I filed bug 14207690. The work around, posted by OTN user "Tses" is to set the inlineStyle property on the slider to table <af:inputNumberSlider ... inlineStyle="display:table;"/>

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  • APplication performance issue : SqlServer & Oracle

    - by Mahesh
    Hi, We have a applicaiton in Silverlight,WCF, NHibernate. Currently it is supporting SQL Serve and Oracle database. As it's huge data, it is running ok on SQL Sevrer. But on Oracle it is running very slow. For one functionality it takes 5 Sec to execute on SQL Server and 30 Sec on Oracle. I am not able to figure out what will be issue. Two things that i want to share with you about our database. 1) Database: contains one base table contains column of type SQLServer: [Text] Oracle: [NCLOB] 2) Our database structure is too much normalized. May be in the oracle i have used NCLOB, that is the cause of the performance. I mean i don't know the details about it.... Can anyone please let me know what will be cause? Or Which actions do i need to follw to improve the performance as equal as SqlServer.? Thanks in advance. Mahesh.

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  • WebLogic Partner Community Newsletter June 2012

    - by JuergenKress
    Dear WebLogic partner community member Happy New fiscal Year FY13 - thanks for the FY12 middleware business! Our WebLogic Partner Community grew very fast to 800+ members! To continue our joint successful business in the new fiscal year our top priorities in FY13 are: Become trained:the next opportunity are the summer camps in Lisbon & Munich or our on-demand training WebLogic 12c & ExaLogic & ADF see our detailed training calendar below. Run your marketing & sales campaign: sales kits, marketing kits, solution catalog add your services to oracle.com, add your events to oracle.com and advertisement Get recognized: OFM awards, partner excellence awards & references & plaques Become Specialized: All of the above makes the Oracle WebLogic 12c & ExaLogic & ADF Specialization! Make sure you get your Specialization benefits! Topics: Key product focus areas will be: ias to WebLogic & ExaLogic, ADF mobile and Oracle Java Cloud platform. Get a sneak preview of our FY13 sales plays (Oracle and Partner confidential) If you can not attend our Summer Camps and our WebLogic 12c Bootcamps please register for the on-demand Oracle WebLogic Server 12c Sales Boot Camp & Oracle WebLogic Server 12c PreSales Boot Camp and the WebLogic Server: Diagnosing Performance Webcast From June 1st 2012 ExaLogic Specialization is mandatory for re-sell! To support you with your opportunities we published the ExaLogic Kit & Cloud Application Foundation kit which includes sales ppt presentations and technical details! We are also highly interested to run a joint iAS to WebLogic upgrade marketing campaign! See you in Lisbon! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsJunea2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,WebLogic,WebLogic Community,OPN,Oracle,Jürgen Kress,WebLogic 12c,Fusion Middleware Innovation Awards 2012,SPCEjEnterprise 2012 Benchmark,WebLogic Benchmark Sun,Java training,WebLogic advisor webcast

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  • Visual Studios Team System 2008 Code Coverage Window Closes

    - by ThoughtCrhyme
    Trying to run the code coverage tool in Visual Studios for a set of unit tests. Adam from Think First, Code Later has had the same problem: I wanted to get the code coverage metrics for the project. Naturally, I fire up the solution in Visual Studio 2008, go to the Test menu, click Edit Test Run Configurations, and click Local Test Run. I then click Code Coverage to turn on code coverage for a given assembly and POOF the Local Test Run Configraution window just disappears. He recommends installing this hotfix to fix the problem, however a) when I run that hotfix I get the message “None of the products that are addressed by this software update are installed on this computer. Click Cancel to exit setup.” and b) there is no Silverlight in our solution. Any other ideas for a fix?

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  • Let your Signature Experience drive IT-decision making

    - by Tania Le Voi
    Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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  • Git branch strategy for small dev team

    - by Bilal Aslam
    We have a web app that we update and release almost daily. We use git as our VCS, and our current branching strategy is very simple and broken: we have a master branch and we check changes that we 'feel good about' into it. This works, but only until we check in a breaking change. Does anyone have a favorite git branch strategy for small teams which meets the following requirements: Works well for teams of 2 to 3 developers Lightweight, and not too much process Allows devs to isolate work on bug fixes and larger features with ease Allows us to keep a stable branch (for those 'oh crap' moments when we have to get our production servers working) Ideally, I'd love to see your step-by-step process for a dev working on a new bug

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  • Webcast XBRL y Reporting a Organismos Oficiales

    - by Eva Mier
    XBRL ha sido elegido como el estándar de presentación de información por muchos organismos oficiales. Conozca en la siguiente presentación como la solución de Oracle Hyperion optimiza el reporting en formato electrónico XBRL, al tiempo que pone a disposición de las distintas compañías, soluciones predefinidas tanto para el Reporting de Sostenibilidad como para el nuevo marco legislativo, SOLVENCIA II, en entidades aseguradoras. Video resumen: 

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  • B2B Commerce Best Practice Round Table

    - by Jeri Kelley
    Are you struggling with delivering customers a consistent B2B multi-channel commerce experience? If yes, then you will want to join us for a panel discussion featuring Oracle customers and B2B commerce experts on Thursday, September 27th to learn how leading B2B companies are succeeding in the new age of commerce. Topics of discussion will include: Moving B2B data and content online Multiple site management Mobile platforms Merchandising and personalization Don’t miss this opportunity to learn more about the latest trends, challenges and successes in B2B multi-channel commerce. Learn more and register!

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  • B2B Commerce Best Practice Round Table

    - by Jeri Kelley
    Are you struggling with delivering customers a consistent B2B multi-channel commerce experience? If yes, then you will want to join us for a panel discussion featuring Oracle customers and B2B commerce experts on Thursday, September 27th to learn how leading B2B companies are succeeding in the new age of commerce. Topics of discussion will include: Moving B2B data and content online Multiple site management Mobile platforms Merchandising and personalization Don’t miss this opportunity to learn more about the latest trends, challenges and successes in B2B multi-channel commerce. Learn more and register!

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  • Big data: An evening in the life of an actual buyer

    - by Jean-Pierre Dijcks
    Here I am, and this is an actual story of one of my evenings, trying to spend money with a company and ultimately failing. I just gave up and bought a service from another vendor, not the incumbent. Here is that story and how I think big data could actually fix this (and potentially prevent some of this from happening). In the end this story should illustrate how big data can benefit me (get me what I want without causing grief) and the company I am trying to buy something from. Note: Lots of details left out, I have no intention of being the annoyed blogger moaning about a specific company. What did I want to get? We watch TV, we have internet and we do have a land line. The land line is from a different vendor then the TV and the internet. I have decided that this makes no sense and I was going to get a bundle (no need to infer who this is, I just picked the generic bundle word as this is what I want to get) of all three services as this seems to save me money. I also want to not talk to people, I just want to click on a website when I feel like it and get it all sorted. I do think that is reality. I want to just do my shopping at 9.30pm while watching silly reruns on TV. Problem 1 - Bad links So, I'm an existing customer of the company I want to buy my bundle from. I go to the website, I click on offers. Turns out they are offers for new customers. After grumbling about how good they are, I click on offers for existing customers. Bummer, it goes to offers for new customers, so I click again on the link for offers for existing customers. No cigar... it just does not work. Big data solutions: 1) Do not show an existing customer the offers for new customers unless they are the same => This is only partially doable without login, but if a customer logs in the application should always know that this is an existing customer. But in general, imagine I do this from my home going through the internet service of this vendor to their domain... an instant filter should move me into the "existing customer route". 2) Flag dead or incorrect links => I've clicked the link for "existing customer offers" at least 3 times in under 5 seconds... Identifying patterns like this is easy in Hadoop and can very quickly make a list of potentially incorrect links. No need for realtime fixing, just the fact that this link can be pro-actively fixed across my entire web domain is a good thing. Preventative maintenance! Problem 2 - Purchase cannot be completed Apart from the fact that the browsing pattern to actually get to what I want is poorly designed, my purchase never gets past a specific point. In other words, I put something into my shopping cart and when I want to move on the application either crashes (with me going to an error page) or hangs or goes into something like chat. So I try again, and again and again. I think I tried this entire path (while being logged in!!) at least 10 times over the course of 20 minutes. I also clicked on the feedback button and, frustrated as I was, tried to explain this did not work... Big Data Solutions: 1) This web site does shopping cart analysis. I got an email next day stating I have things in my shopping cart, just click here to complete my purchase. After the above experience, this just added insult to my pain... 2) What should have happened, is a Hadoop job going over all logged in customers that are on the buy flow. It should flag anyone who is trying (multiple attempts from the same user to do the same thing), analyze the shopping card, the clicks to identify what the customers wants, his feedback provided (note: always own your own website feedback, never just farm this out!!) and in a short turn around time (30 minutes to 2 hours or so) email me with a link to complete my purchase. Not with a link to my shopping cart 12 hours later, but a link to actually achieve what I wanted... Why should this company go through the big data effort? I do believe this is relatively easy to do using our Oracle Event Processing and Big Data Appliance solutions combined. It is almost so simple (to my mind) that it makes no sense that this is not in place? But, now I am ranting... Why is this interesting? It is because of $$$$. After trying really hard, I mean I did this all in the evening, and again in the morning before going to work. I kept on failing, But I really wanted this to work... so an email that said, sorry, we noticed you tried to get a bundle (the log knows what I wanted, where I failed, so easy to generate), here is the link to click and complete your purchase. And here is 2 movies on us as an apology would have kept me as a customer, and got the additional $$$$ per month for the next couple of years. It would also lead to upsell on my phone package etc. Instead, I went to a completely different company, bought service from them. Lost money for company A, negative sentiment for company A and me telling this story at the water cooler so I'm influencing more people to think negatively about company A. All in all, a loss of easy money, a ding in sentiment and image where a relatively simple solution exists and can be in place on the software I describe routinely in this blog... For those who are coming to Openworld and maybe see value in solving the above, or are thinking of how to solve this, come visit us in Moscone North - Oracle Red Lounge or in the Engineered Systems Showcase.

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  • PeopleSoft New Design Solves Navigation Problem

    - by Applications User Experience
    Anna Budovsky, User Experience Principal Designer, Applications User Experience In PeopleSoft we strive to improve User Experience on all levels. Simplifying navigation and streamlining access to the most important pages is always an important goal. No one likes to waste time waiting for pages to load and watching a spinning glass going on and on. Those performance-affecting server trips, page-load waits and just-too-many clicks were complained about for a long time. Something had to be done. A few new designs came in PeopleSoft 9.2 helping users to access their everyday work areas easier and faster. For example, Dashboard and Work Center aggregate most accessed information sections on a single page; Related Information allows users to complete transaction-related-research without interrupting a transaction and Secure Search gets users to a specific page directly. Today we’ll talk about the Actions menu. Most PeopleSoft pages are shared between individual products and product lines. It means changing the content on a single page involves Oracle development and quality assurance time for making and testing the changes. In order to streamline the navigation and cut down on accessing PeopleSoft pages one-page-at-a-time, we introduced a new menu design. The new menu allows accessing shared pages without the Oracle development team making any local changes, and it works as an additional one-click-path to specific high-traffic actionable pages. Let’s look at how many steps it took to Change Salary for an employee in HCM 9.1 before: Figure 1. BEFORE: The 6 steps a user would take to Change Salary in PeopleSoft HCM 9.1 In PeopleSoft 9.1 it took 5 steps + page loading time + additional verification time for making sure a correct employee is selected from the table. In PeopleSoft 9.2 it only takes 2 steps. To complete Ad Hoc Change Salary action, the user can start from the HCM Manager's Dashboard, click the Action menu within a table, choose a menu option, and access a correct employee’s details page to take an action. Figure 2. AFTER: The 2 steps a user would take to Change Salary in PeopleSoft HCM 9.2 The new menu is placed on a row level which ensures the user accesses the correct employee’s details page. The Actions menu separates menu options into hierarchical sections which help to scan and access the correct option quickly. The new menu’s small size and its structure enabled users to access high-traffic pages from any page and from any part of the page. No more spinning hourglass, no more multiple pages upload. The flexible design fits anywhere on a page and provides a fast and reliable path to the correct destination within the product. Now users can: Access any target page no matter how far it is buried from the starting point; Reduce navigation and page-load time; Improve productivity and reduce errors. The new menu design is available and widely used in all PeopleSoft 9.2 product lines.

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