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  • What is the Oracle Utilities Application Framework?

    - by Anthony Shorten
    The Oracle Utilities Application Framework is a reusable, scalable and flexible java based framework which allows other products to be built, configured and implemented in a standard way. Note: Even though the Framework is built in java it can be integrated with COBOL based extensions for backward compatibility. When Oracle Utilities Customer Care & Billing was migrated from V1 to V2, it was decided that the technical aspects of that product be separated to allow for reuse and independence from technical issues. The idea was that all the technical aspects would be concentrated in this separate product (i.e. a framework) and allow all products using the framework to concentrate on delivering superior functionality. The product was named the Oracle Utilities Application Framework (oufw is the product code). The technical components are contained in the Oracle Utilities Application Framework which can be summarized as follows: Metadata - The Oracle Utilities Application Framework is responsible for defining and using the metadata to define the runtime behavior of the product. All the metadata definition and management is contained within the Oracle Utilities Application Framework. UI Management - The Oracle Utilities Application Framework is responsible for defining and rendering the pages and responsible for ensuring the pages are in the appropriate format for the locale. Integration - The Oracle Utilities Application Framework is responsible for providing the integration points to the architecture. Refer to the Oracle Utilities Application Framework Integration Overview for more details Tools - The Oracle Utilities Application Framework provides a common set of facilities and tools that can be used across all products. Technology - The Oracle Utilities Application Framework is responsible for all technology standards compliance, platform support and integration. There are a number of products from the Tax and Utilities Global Business Unit as well as from the Financial Services Global Business Unit that are built upon the Oracle Utilities Application Framework. These products require the Oracle Utilities Application Framework to be installed first and then the product itself installed onto the framework to complete the installation process. There are a number of key benefits that the Oracle Utilities Application Framework provides to these products: Common facilities - The Oracle Utilities Application Framework provides a standard set of technical facilities that mean that products can concentrate in the unique aspects of their markets rather than making technical decisions. Common methods of configuration - The Oracle Utilities Application Framework standardizes the technical configuration process for a product. Customers can effectively reuse the configuration process across products. Multi-lingual and Multi-platform - The Oracle Utilities Application Framework allows the products to be offered in more markets and across multiple platforms for maximized flexibility. Common methods of implementation - The Oracle Utilities Application Framework standardizes the technical aspects of a product implementation. Customers can effectively reuse the technical implementation process across products. Quicker adoption of new technologies - As new technologies and standards are identified as being important for the product line, they can be integrated centrally benefiting multiple products. Cross product reuse - As enhancements to the Oracle Utilities Application Framework are identified by a particular product, all products can potentially benefit from the enhancement. Note: Use of the Oracle Utilities Application Framework does not preclude the introduction of product specific technologies or facilities to satisfy market needs. The framework minimizes the need and assists in the quick integration of a new product specific piece of technology (if necessary). The Framework is not available as a product itself and is bundled with Tax and Utilities Global Business Unit prodicts. At the present time the following products are on the Framework: Oracle Utilities Customer Care And Billing (V2 and above) Oracle Enterprise Taxation Management (V2 and above) Oracle Utilities Business Intelligence (V2 and above) Oracle Utilities Mobile Workforice Management (V2 and above)

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  • Framework 4 Features: Summary of Security enhancements

    - by Anthony Shorten
    In the last log entry I mentioned one of the new security features in Oracle Utilities Application Framework 4.0.1. Security is one of the major "tent poles" (to borrow a phrase from Steve Jobs) in this release of the framework. There are a number of security related enhancements requested by customers and as a result of internal reviews that we have introduced. Here is a summary of some of the security enchancements we have added in this release: Security Cache Changes - Security authorization information is automatically cached on the server for performance reasons (security is checked for every single call the product makes for all modes of access). Prior to this release the cache auto-refreshed every 30 minutes (or so). This has beem made more nimble by supporting a cache refresh every minute (or so). This means authorization changes are reflected quicker than before. Business Level security - Business Services are configurable services that are based upon Application Services. Typically, the business service inherited its security profile from its parent service. Whilst this is sufficient for most needs, it is now required to further specify security on the Business Service definition itself. This will allow granular security and allow the same application service to be exposed as different Business Services with their own security. This is particularly useful when you base a Business Service on a query zone. User Propogation - As with other client server applications, the database connections are pooled and shared as needed. This means that a common database user is used to access the database from the pool to allow sharing. Unfortunently, this means that tracability at the database level is that much harder. In Oracle Utilities Application Framework V4 the end userid is now propogated to the database using the CLIENT_IDENTIFIER as part of the Oracle JDBC connection API. This not only means that the common database userid is still used but the end user is indentifiable for the duration of the database call. This can be used for monitoring or to hook into Oracle's database security products. This enhancement is only available to Oracle Database customers. Enhanced Security Definitions - Security Administrators use the product browser front end to control access rights of defined users. While this is sufficient for most sites, a new security portal has been introduced to speed up the maintenance of security information. Oracle Identity Manager Integration - With the popularity of Oracle's Identity Management Suite, the Framework now provides an integration adapter and Identity Manager Generic Transport Connector (GTC) to allow users and group membership to be provisioned to any Oracle Utilities Application Framework based product from Oracle's Identity Manager. This is also available for Oracle Utilties Application Framework V2.2 customers. Refer to My Oracle Support KBid 970785.1 - Oracle Identity Manager Integration Overview. Audit On Inquiry - Typically the configurable audit facility in the Oracle Utilities Application Framework is used to audit changes to records. In Oracle Utilities Application Framework the Business Services and Service Scripts could be configured to audit inquiries as well. Now it is possible to attach auditing capabilities to zones on the product (including base package ones). Time Zone Support - In some of the Oracle Utilities Application Framework based products, the timezone of the end user is a factor in the processing. The user object has been extended to allow the recording of time zone information for use in product functionality. JAAS Suport - Internally the Oracle Utilities Application Framework uses a number of techniques to validate and transmit security information across the architecture. These various methods have been reconciled into using Java Authentication and Authorization Services for standardized security. This is strictly an internal change with no direct on how security operates externally. JMX Based Cache Management - In the last bullet point, I mentioned extra security applied to cache management from the browser. Alternatively a JMX based interface is now provided to allow IT operations to control the cache without the browser interface. This JMX capability can be initiated from a JSR120 compliant JMX console or JMX browser. I will be writing another more detailed blog entry on the JMX enhancements as it is quite a change and an exciting direction for the product line. Data Patch Permissions - The database installer provided with the product required lower levels of security for some operations. At some sites they wanted the ability for non-DBA's to execute the utilities in a controlled fashion. The framework now allows feature configuration to allow delegation for patch execution. User Enable Support - At some sites, the use of temporary staff such as contractors is commonplace. In this scenario, temporary security setups were required and used. A potential issue has arisen when the contractor left the company. Typically the IT group would remove the contractor from the security repository to prevent login using that contractors userid but the userid could NOT be removed from the authorization model becuase of audit requirements (if any user in the product updates financials or key data their userid is recorded for audit purposes). It is now possible to effectively diable the user from the security model to prevent any use of the useridwhilst retaining audit information. These are a subset of the security changes in Oracle Utilities Application Framework. More details about the security capabilities of the product is contained in My Oracle Support KB Id 773473.1 - Oracle Utilities Application Framework Security Overview.

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  • Database users in the Oracle Utilities Application Framework

    - by Anthony Shorten
    I mentioned the product database users fleetingly in the last blog post and they deserve a better mention. This applies to all versions of the Oracle Utilities Application Framework. The Oracle Utilities Application Framework uses up to three users initially as part of the base operations of the product. The type of database supported (the framework supports Oracle, IBM DB2 and Microsoft SQL Server) dictates the number of users used and their permissions. For publishing brevity I will outline what is available for the Oracle database and, in summary, mention where it differs for the other database supported. For Oracle database customers we ship three distinct database users: Administration User (SPLADM or CISADM by default) - This is the database user that actually owns the schema. This user is not used by the product to do any DML (Data Manipulation Language) SQL other than that is necessary for maintenance of the database. This database user performs all the DCL (Data Control Language) and DDL (Data Definition Language) against the database. It is typically reserved for Database Administration use only. Product Read Write User (SPLUSER or CISUSER by default) - This is the database user used by the product itself to execute DML (Data Manipulation Language) statements against the schema owned by the Administration user. This user has the appropriate read and write permission to objects within the schema owned by the Administration user. For databases such as DB2 and SQL Server we may not create this user but use other DCL (Data Control Language) statements and facilities to simulate this user. Product Read User (SPLREAD or CISREAD by default) - This is the database that has read only permission to the schema owned by the Administration user. It is used for reporting or any part of the product or interface that requires read permissions to the database (for example, products that have ConfigLab and Archiving use this user for remote access). For databases such as DB2 and SQL Server we may not create this user but use other DCL (Data Control Language) statements and facilities to simulate this user. You may notice the words by default in the list above. The values supplied with the installer are the default and can be changed to what the site standard or implementation wants to use (as long as they conform to the standards supported by the underlying database). You can even create multiples of each within the same database and pointing to same schema. To manage the permissions for the users, there is a utility provided with the installation (oragensec (Oracle), db2gensec (DB2) or msqlgensec (SQL Server)) that generates the security definitions for the above users. That can be executed a number of times for each schema to give users appropriate permissions. For example, it is possible to define more than one read/write User to access the database. This is a common technique used by implementations to have a different user per access mode (to separate online and batch). In fact you can also allocate additional security (such as resource profiles in Oracle) to limit the impact of specific users at the database. To facilitate users and permissions, in Oracle for example, we create a CISREAD role (read only role) and a CISUSER role (read write role) that can be allocated to the appropriate database user. When the security permissions utility, oragensec in this case, is executed it uses the role to determine the permissions. To give you a case study, my underpowered laptop has multiple installations on it of multiple products but I have one database. I create a different schema for each product and each version (with my own naming convention to help me manage the databases). I create individual users on each schema and run oragensec to maintain the permissions for each appropriately. It works fine as long I have setup the userids appropriately. This means: Creating the users with the appropriate roles. I use the common CISUSER and CISREAD role across versions and across Oracle Utilities Application Framework products. Just remember to associate the CISUSER role with the database user you want to use for read/write operations and the CISREAD role with the user you wish to use for the read only operations. The role is treated as a tag to indicate the oragensec utility which appropriate permissions to assign to the user. The utilities for the other database types essentially do the same, obviously using the technology available within those databases. Run oragensec against the read write user and read only user against the appropriate administration user (I will abbreviate the user to ADM user). This ensures the right permissions are allocated to the right users for the right products. To help me there, I use the same prefix on the user name for the same product. For example, my Oracle Utilities Application Framework V4 environment has the administration user set to FW4ADM and the associated FW4USER and FW4READ as the users for the product to use. For my MWM environment I used MWMADM for the administration user and MWMUSER and MWMREAD for my associated users. You get the picture. When I run oragensec (once for each ADM user), I know what other users to associate with it. Remember to rerun oragensec against the users if I run upgrades, service packs or database based single fixes. This assures that the users are in synchronization with the ADM user. As a side note, for those who do not understand the difference between DML, DCL and DDL: DDL (Data Definition Language) - These are SQL statements that define the database schema and the structures within. SQL Statements such as CREATE and DROP are examples of DDL SQL statements. DCL (Data Control Language) - These are the SQL statements that define the database level permissions to DDL maintained objects within the database. SQL Statements such as GRANT and REVOKE are examples of DCL SQL statements. DML (Database Manipulation Language) - These are SQL statements that alter the data within the tables. SQL Statements such as SELECT, INSERT, UPDATE and DELETE are examples of DML SQL statements. Hope this has clarified the database user support. Remember in Oracle Utilities Application Framework V4 we enhanced this by also supporting CLIENT_IDENTIFIER to allow the database to still use the administration user for the main processing but make the database session more traceable.

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  • Top web-hosting sites with jQuery support?

    - by Anthony Forloney
    I am looking to start building a website and I am looking for some good web hosting companies that gives the best bang for the buck. I had been reading on some websites in regards to some web hosting companies having the inability to run scripts on their servers (jQuery) which causes a big problem since the website I am in the process of making is very jQuery driven. Can anyone recommend some good web hosting companies that they had good experience with? As of now, I checked out Google's web-hosting service and read up on a few companies from Top 10 Web Hosting List but would like a few recommendations.

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  • KB Articles on My Oracle Support

    - by Anthony Shorten
    My Oracle Support is a valuable resource for product information and how to's. It is not just about bug fixes and service packs. To find articles pertaining to any Oracle Utilities product you logon to My Oracle Support (your DBA shoud have access at least) and use the following path to Navigate to the articles: Knowledge - More Applications - Industry Solutions - Utilities You are then presented with a list of products, just select the one that you are interested in. You are then pressented with a list of articles available (25 per page). You can also search on keywords for articles. Here is a list of ones I find useful (with KB ID in []): Customer Care and Billing V2.2.0 Unix Installation Questions [ID 844645.1] Known Framework (FW) Errors [ID 783823.1] Weblogic 10 MP2 CCB Support Question [ID 1119383.1] CCB v2.2.0 Performance Problem Under Heavy Concurrent User Load [ID 808233.1] - This is a description of a patch for performance What Is The Meaning Of The TRUE And FALSE Setting For REL_CBL_THREAD_MEM Within OUAF For Oracle Utilities CCB, BI & ETM [ID 783444.1] Oracle Utilities Framework Support Utility [ID 1079640.1] How to customize XAI error messages? [ID 1061394.1] Oracle Utilities Application Framework - Patch Installation [ID 974985.1] Action Plan for Creating a Weblogic Custom Authentication Provider [ID 954417.1] How to set up XAI service on multiple servers to provide redundancy? [ID 854215.1] The first one is very useful and answer lots of how to questions for installation.

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  • JMX Based Monitoring - Part Three - Web App Server Monitoring

    - by Anthony Shorten
    In the last blog entry I showed a technique for integrating a JMX console with Oracle WebLogic which is a standard feature of Oracle WebLogic 11g. Customers on other Web Application servers and other versions of Oracle WebLogic can refer to the documentation provided with the server to do a similar thing. In this blog entry I am going to discuss a new feature that is only present in Oracle Utilities Application Framework 4 and above that allows JMX to be used for management and monitoring the Oracle Utilities Web Applications. In this case JMX can be used to perform monitoring as well as provide the management of the cache. In Oracle Utilities Application Framework you can enable Web Application Server JMX monitoring that is unique to the framework by specifying a JMX port number in RMI Port number for JMX Web setting and initial credentials in the JMX Enablement System User ID and JMX Enablement System Password configuration options. These options are available using the configureEnv[.sh] -a utility. Once this is information is supplied a number of configuration files are built (by the initialSetup[.sh] utility) to configure the facility: spl.properties - contains the JMX URL, the security configuration and the mbeans that are enabled. For example, on my demonstration machine: spl.runtime.management.rmi.port=6740 spl.runtime.management.connector.url.default=service:jmx:rmi:///jndi/rmi://localhost:6740/oracle/ouaf/webAppConnector jmx.remote.x.password.file=scripts/ouaf.jmx.password.file jmx.remote.x.access.file=scripts/ouaf.jmx.access.file ouaf.jmx.com.splwg.base.support.management.mbean.JVMInfo=enabled ouaf.jmx.com.splwg.base.web.mbeans.FlushBean=enabled ouaf.jmx.* files - contain the userid and password. The default setup uses the JMX default security configuration. You can use additional security features by altering the spl.properties file manually or using a custom template. For more security options see the JMX Site. Once it has been configured and the changes reflected in the product using the initialSetup[.sh] utility the JMX facility can be used. For illustrative purposes, I will use jconsole but any JSR160 complaint browser or client can be used (with the appropriate configuration). Once you start jconsole (ensure that splenviron[.sh] is executed prior to execution to set the environment variables or for remote connection, ensure java is in your path and jconsole.jar in your classpath) you specify the URL in the spl.management.connnector.url.default entry and the credentials you specified in the jmx.remote.x.* files. Remember these are encrypted by default so if you try and view the file you may be able to decipher it visually. For example: There are three Mbeans available to you: flushBean - This is a JMX replacement for the jsp versions of the flush utilities provided in previous releases of the Oracle Utilities Application Framework. You can manage the cache using the provided operations from JMX. The jsp versions of the flush utilities are still provided, for backward compatibility, but now are authorization controlled. JVMInfo - This is a JMX replacement for the jsp version of the JVMInfo screen used by support to get a handle on JVM information. This information is environmental not operational and is used for support purposes. The jsp versions of the JVMInfo utilities are still provided, for backward compatibility, but now is also authorization controlled. JVMSystem - This is an implementation of the Java system MXBeans for use in monitoring. We provide our own implementation of the base Mbeans to save on creating another JMX configuration for internal monitoring and to provide a consistent interface across platforms for the MXBeans. This Mbean is disabled by default and can be enabled using the enableJVMSystemBeans operation. This Mbean allows for the monitoring of the ClassLoading, Memory, OperatingSystem, Runtime and the Thread MX beans. Refer to the Server Administration Guides provided with your product and the Technical Best Practices Whitepaper for information about individual statistics. The Web Application Server JMX monitoring allows greater visibility for monitoring and management of the Oracle Utilities Application Framework application from jconsole or any JSR160 compliant JMX browser or JMX console.

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  • DBA Command line options

    - by Anthony Shorten
    There are a number of database utilities supplied with the installation of the Oracle Utilities Application Framework based products. These are typically run in interactive mode where the utility prompts you for the values and then executes the required functionality. Did you know that the utilities also have command line options that allow you to run the utility in silent mode as well? You can assess the command line options by specifying the -h option on the command line. Here is an example of the oragensec command line options: oragensec -d <Owner,OwnerPswd,DbName> -u <Database Users> -r <ReadRole,UserRole> -l <logfile> -h where: -d <Owner,OwnerPswd,DbName> Database connect information for the target database. e.g. spladm,spladm,DB200ODB. -u <Database Users> A comma-separated list of database users where synonyms need to be created. e.g. spluser, splread -r <ReadRole,UserRole> Optional. Names of database roles with read and read-write privileges. Default roles are SPL_READ, SPL_USER. e.g. spl_read,spl_user -l <logfile> Optional. Name of the log file. -h Help The command line options allow the DBA to automate the exeucution either via a script or some utility can than execute utilities. This optin can apply to the majority of DBA utilities supplied with the product. Take a look at others.

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  • JMX Based Monitoring - Part Two - JVM Monitoring

    - by Anthony Shorten
    This the second article in the series focussing on the JMX based monitoring capabilities possible with the Oracle Utilities Application Framework. In all versions of the Oracle utilities Application Framework, it is possible to use the basic JMX based monitoring available with the Java Virtual Machine to provide basic statistics ablut the JVM. In Java 5 and above, the JVM automatically allowed local monitoring of the JVM statistics from an approporiate console. When I say local I mean the monitoring tool must be executed from the same machine (and in some cases the same user that is running the JVM) to connect to the JVM directly. If you are using jconsole, for example, then you must have access to a GUI (X-Windows or Windows) to display the jconsole output. This is the easist way of monitoring without doing too much configration but is not always practical. Java offers a remote monitorig capability to allow yo to connect to a remotely executing JVM from a console (like jconsole). To use this facility additional JVM options must be added to the command line that started the JVM. Details of the additional options for the version of the Java you are running is located at the JMX information site. Typically to remotely connect to a running JVM that JVM must be configured with the following categories of options: JMX Port - The JVM must allow connections on a listening port specified on the command line Connection security - The connection to the JVM can be secured. This is recommended as JMX is not just a monitoring protocol it is a managemet protocol. It is possible to change values in a running JVM using JMX and there are NO "Are you sure?" safeguards. For a Oracle Utilities Application Framework based application there are a few guidelines when configuring and using this JMX based remote monitoring of the JVM's: Online JVM - The JVM used to run the online system is embedded within the J2EE Web Application Server. To enable JMX monitoring on this JVM you can either change the startup script that starts the Web Application Server or check whether your J2EE Web Application natively supports JVM statistics collection. Child JVM's (COBOL only) - The Child JVM's should not be monitored using this method as they are recycled regularly by the configuration and therefore statistics collected are of little value. Batch Threadpoools - Batch already has a JMX interface (which will be covered in another article). Additional monitoring can be enabled but the base supported monitoring is sufficient for most needs. If you are an Oracle Utilities Application Framework site, then you can specify the additional options for JMX Java monitoring on the OPTS paramaters supported for each component of the architecture. Just ensure the port numbers used are unique for each JVM running on any machine.

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  • Framework 4 Features: Support for Timed Jobs

    - by Anthony Shorten
    One of the new features of the Oracle Utilities Application Framework V4 is the ability for the batch framework to support Timed Batch. Traditionally batch is associated with set processing in the background in a fixed time frame. For example, billing customers. Over the last few versions their has been functionality required by the products required a more monitoring style batch process. The monitor is a batch process that looks for specific business events based upon record status or other pieces of data. For example, the framework contains a fact monitor (F1-FCTRN) that can be configured to look for specific status's or other conditions. The batch process then uses the instructions on the object to determine what to do. To support monitor style processing, you need to run the process regularly a number of times a day (for example, every ten minutes). Traditional batch could support this but it was not as optimal as expected (if you are a site using the old Workflow subsystem, you understand what I mean). The Batch framework was extended to add additional facilities to support times (and continuous batch which is another new feature for another blog entry). The new facilities include: The batch control now defines the job as Timed or Not Timed. Non-Timed batch are traditional batch jobs. The timer interval (the interval between executions) can be specified The timer can be made active or inactive. Only active timers are executed. Setting the Timer Active to inactive will stop the job at the next time interval. Setting the Timer Active to Active will start the execution of the timed job. You can specify the credentials, language to view the messages and an email address to send the a summary of the execution to. The email address is optional and requires an email server to be specified in the relevant feature configuration. You can specify the thread limits and commit intervals to be sued for the multiple executions. Once a timer job is defined it will be executed automatically by the Business Application Server process if the DEFAULT threadpool is active. This threadpool can be started using the online batch daemon (for non-production) or externally using the threadpoolworker utility. At that time any batch process with the Timer Active set to Active and Batch Control Type of Timed will begin executing. As Timed jobs are executed automatically then they do not appear in any external schedule or are managed by an external scheduler (except via the DEFAULT threadpool itself of course). Now, if the job has no work to do as the timer interval is being reached then that instance of the job is stopped and the next instance started at the timer interval. If there is still work to complete when the interval interval is reached, the instance will continue processing till the work is complete, then the instance will be stopped and the next instance scheduled for the next timer interval. One of the key ways of optimizing this processing is to set the timer interval correctly for the expected workload. This is an interesting new feature of the batch framework and we anticipate it will come in handy for specific business situations with the monitor processes.

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  • Web Services for Info Explorer Zones

    - by Anthony Shorten
    One of the most interesting uses for XAI and Configurable objects is the exposure of a query portal as a Web Service. Let me illustrate this with an example. Say you have an interface that requires a list of data from a number of product tables. In the past you would have to build a java program to do this with SQL then use an application service but it is now possible with just configuration. The first step in the process is to create the SQL you want to use for the interface. It can be any valid static SQL or use host variables for the WHERE clause (we call that filtered). Once you are happy with the SQL (and it performs acceptably) you can incorporate that SQL into a Info-Explorer Zone. You can use any of the explorer zone types but I typically recommend F1-DE-SINGLE as it supports a single SQL statement with multiple filters (up to 15) as well as hidden filters (up to 5). Hidden filters are typically not displayed in the UI for criteria (remember explorer zones can be used on the user Interface as well) but for web services they can be used as normal filters (this means you can use up to 20 filters all up). Once you are happy with the zone, you now need to define it as a Business Service. We have a generic service called FWLZDEXP which allows a explorer zone to be defined as a Business Service. If you open any Business Service based upon FWLZDEXP you will see some examples. The schema is standard and pretty self explanatory in terms of the structure. The schema pattern looks like this: Zone element - maps to the ZONE_CD element and the default value is the zone name you just created. This links the business service to the zone. Filter elements - You name the filters as you like but the mapField is set to Fx_VALUE where x is the filter number corresponding to the filter element in the zone definition. Hidden filter elements - You name the filters as you like but the mapField is set to Hx_VALUE where x is the filter number corresponding to the hidden filter element in the zone definition. results group - this holds the elements of the result set. Each element in your result set has a tagname and is linked to the COL_VALUE mapField and the row element is lists the SEQNO of the column. This corresponds to the column number in the results set in the zone. An example schema is shown below for the F1-USGRACML zone, which returns the access modes for a user group and application service filters. In the example, the userGroup and applicationService elements are the filters and the rows would contain a list of accessModeDescr. This is just a simple example to illustrate the point. There are lots of examples in the product that you can investigate. One recommendation, to save time, is that you copy the schema from one of the examples to save you typing it from scratch. You can simply modify the tags and other elements to suit your needs. Once the Business Service is defined it can simply be defined as a Web Service by registering an XAI Inbound Service using the Business Service definition as a basis. You now have a Web Service based upon a Info Explorer Zone. This is one of my favorite components as it allows interfaces to be simplified. This will be my last blog entry for this year. I hope you all have a great and safe Christmas and an even greater new year. Next year promises to be an exciting year and I look forward to communicating exciting developments we are working on at the moment as they are released.

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  • JMX Based Monitoring - Part Four - Business App Server Monitoring

    - by Anthony Shorten
    In the last blog entry I talked about the Oracle Utilities Application Framework V4 feature for monitoring and managing aspects of the Web Application Server using JMX. In this blog entry I am going to discuss a similar new feature that allows JMX to be used for management and monitoring the Oracle Utilities business application server component. This feature is primarily focussed on performance tracking of the product. In first release of Oracle Utilities Customer Care And Billing (V1.x I am talking about), we used to use Oracle Tuxedo as part of the architecture. In Oracle Utilities Application Framework V2.0 and above, we removed Tuxedo from the architecture. One of the features that some customers used within Tuxedo was the performance tracking ability. The idea was that you enabled performance logging on the individual Tuxedo servers and then used a utility named txrpt to produce a performance report. This report would list every service called, the number of times it was called and the average response time. When I worked a performance consultant, I used this report to identify badly performing services and also gauge the overall performance characteristics of a site. When Tuxedo was removed from the architecture this information was also lost. While you can get some information from access.log and some Mbeans supplied by the Web Application Server it was not at the same granularity as txrpt or as useful. I am happy to say we have not only reintroduced this facility in Oracle Utilities Application Framework but it is now accessible via JMX and also we have added more detail into the performance tracking. Most of this new design was working with customers around the world to make sure we introduced a new feature that not only satisfied their performance tracking needs but allowed for finer grained performance analysis. As with the Web Application Server, the Business Application Server JMX monitoring is enabled by specifying a JMX port number in RMI Port number for JMX Business and initial credentials in the JMX Enablement System User ID and JMX Enablement System Password configuration options. These options are available using the configureEnv[.sh] -a utility. These credentials are shared across the Web Application Server and Business Application Server for authorization purposes. Once this is information is supplied a number of configuration files are built (by the initialSetup[.sh] utility) to configure the facility: spl.properties - contains the JMX URL, the security configuration and the mbeans that are enabled. For example, on my demonstration machine: spl.runtime.management.rmi.port=6750 spl.runtime.management.connector.url.default=service:jmx:rmi:///jndi/rmi://localhost:6750/oracle/ouaf/ejbAppConnector jmx.remote.x.password.file=scripts/ouaf.jmx.password.file jmx.remote.x.access.file=scripts/ouaf.jmx.access.file ouaf.jmx.com.splwg.ejb.service.management.PerformanceStatistics=enabled ouaf.jmx.* files - contain the userid and password. The default configuration uses the JMX default configuration. You can use additional security features by altering the spl.properties file manually or using a custom template. For more security options see JMX Security for more details. Once it has been configured and the changes reflected in the product using the initialSetup[.sh] utility the JMX facility can be used. For illustrative purposes I will use jconsole but any JSR160 complaint browser or client can be used (with the appropriate configuration). Once you start jconsole (ensure that splenviron[.sh] is executed prior to execution to set the environment variables or for remote connection, ensure java is in your path and jconsole.jar in your classpath) you specify the URL in the spl.runtime.management.connnector.url.default entry. For example: You are then able to track performance of the product using the PerformanceStatistics Mbean. The attributes of the PerformanceStatistics Mbean are counts of each object type. This is where this facility differs from txrpt. The information that is collected includes the following: The Service Type is captured so you can filter the results in terms of the type of service. For maintenance type services you can even see the transaction type (ADD, CHANGE etc) so you can see the performance of updates against read transactions. The Minimum and Maximum are also collected to give you an idea of the spread of performance. The last call is recorded. The date, time and user of the last call are recorded to give you an idea of the timeliness of the data. The Mbean maintains a set of counters per Service Type to give you a summary of the types of transactions being executed. This gives you an overall picture of the types of transactions and volumes at your site. There are a number of interesting operations that can also be performed: reset - This resets the statistics back to zero. This is an important operation. For example, txrpt is restricted to collecting statistics per hour, which is ok for most people. But what if you wanted to be more granular? This operation allows to set the collection period to anything you wish. The statistics collected will represent values since the last restart or last reset. completeExecutionDump - This is the operation that produces a CSV in memory to allow extraction of the data. All the statistics are extracted (see the Server Administration Guide for a full list). This can be then loaded into a database, a tool or simply into your favourite spreadsheet for analysis. Here is an extract of an execution dump from my demonstration environment to give you an idea of the format: ServiceName, ServiceType, MinTime, MaxTime, Avg Time, # of Calls, Latest Time, Latest Date, Latest User ... CFLZLOUL, EXECUTE_LIST, 15.0, 64.0, 22.2, 10, 16.0, 2009-12-16::11-25-36-932, ASHORTEN CILBBLLP, READ, 106.0, 1184.0, 466.3333333333333, 6, 106.0, 2009-12-16::11-39-01-645, BOBAMA CILBBLLP, DELETE, 70.0, 146.0, 108.0, 2, 70.0, 2009-12-15::12-53-58-280, BPAYS CILBBLLP, ADD, 860.0, 4903.0, 2243.5, 8, 860.0, 2009-12-16::17-54-23-862, LELLISON CILBBLLP, CHANGE, 112.0, 3410.0, 815.1666666666666, 12, 112.0, 2009-12-16::11-40-01-103, ASHORTEN CILBCBAL, EXECUTE_LIST, 8.0, 84.0, 26.0, 22, 23.0, 2009-12-16::17-54-01-643, LJACKMAN InitializeUserInfoService, READ_SYSTEM, 49.0, 962.0, 70.83777777777777, 450, 63.0, 2010-02-25::11-21-21-667, ASHORTEN InitializeUserService, READ_SYSTEM, 130.0, 2835.0, 234.85777777777778, 450, 216.0, 2010-02-25::11-21-21-446, ASHORTEN MenuLoginService, READ_SYSTEM, 530.0, 1186.0, 703.3333333333334, 9, 530.0, 2009-12-16::16-39-31-172, ASHORTEN NavigationOptionDescriptionService, READ_SYSTEM, 2.0, 7.0, 4.0, 8, 2.0, 2009-12-21::09-46-46-892, ASHORTEN ... There are other operations and attributes available. Refer to the Server Administration Guide provided with your product to understand the full et of operations and attributes. This is one of the many features I am proud that we implemented as it allows flexible monitoring of the performance of the product.

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  • Accessing JMX for Oracle WebLogic 11g

    - by Anthony Shorten
    In Oracle Utilities Application Framework V4, we use the latest Oracle WebLogic release (11g). The instructions below illustrate a way of allowing a console like jconsole to remotely monitor and manage Oracle WebLogic using the JMX Mbeans. Typically management of Oracle WebLogic is done from Oracle Enterprise Manager or the Oracle Weblogic console application but you can also use JMX. To access the JMX capability for Oracle WebLogic 11g, for an Oracle Utilities Application Framework based product, using a JMX console (such as jconsole) the following process needs to be performed: Enable the JMX Management Server in the Oracle WebLogic console at splapp - Configuration - General - Advanced Settings option. Enable both Compatibility Mbean Server Enabled and Management EJB Enabled (this enables the legacy and new JMX interface). Save the changes This change will require a restart. In the startup of the Oracle WebLogic server in the $SPLSYSTEMLOGS/myserver.log (or %SPLESYSTEMLOGS%\myserver.log on Windows) you will see the BEA-149512 message indicating the Mbean servers have been started. The message will indicate the JMX URL that can be used to access the JMX Mbeans. The URL is in the format: service:jmx:iiop://host:port/jndi/mbeanserver where: host - Oracle WebLogic host name port - Oracle WebLogic port number mbeanserver - Mbean Server to access. Valid Values: weblogic.management.mbeanservers.runtime weblogic.management.mbeanservers.edit weblogic.management.mbeanservers.domainruntime For illustrative purposes we will use the domainruntime Mbean. Ensure that you execute the splenviron[.sh] utility to set the appropriate environment variables for the desired environment. Execute the following jconsole command to initiate the connection to the JMX Mbean server Windows: jconsole -J-Djava.class.path=%JAVA_HOME%\lib\jconsole.jar;%WL_HOME%\server\lib\wljmxclient.jar -J-Djmx.remote.protocol.provider.pkgs=weblogic.management.remote Linux/Unix jconsole -J-Djava.class.path=$JAVA_HOME/lib/jconsole.jar;$WL_HOME/server/lib/wljmxclient.jar -J-Djmx.remote.protocol.provider.pkgs=weblogic.management.remote You will see a New Connection Dialog. Specify the URL from the previous steps into the Remote process (i.,e. service:jmx:iiop...). The credentials are the credentials specified for the Oracle WebLogic console. You are now able to view the JMX classes available. Here is an example from my demonstration machine: Refer to the Oracle WebLogic Mbean documentation to understand the output.

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  • IE8 and Windows 7 support for OUAF V2.2

    - by Anthony Shorten
    The browser screens generated and served by an Oracle Utilities Application Framework V2.2 now supports both Microsoft Internet Explorer 8 and Microsoft Windows 7 as a client. To use this compatibility Oracle Utilities Application Framework V2.2 products must download patch 8714458 from My Oracle Support. Details of the changes are included in the patch. This patch applies to the following products: Oracle Utilities Customer Care and Billing V2.2 Oracle Utilities Customer Care and Billing V2.3 Oracle Enterprise Taxation Management V2.2.x Oracle Utilities Business Intelligence V2.2

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  • JMX Based Monitoring - Part One

    - by Anthony Shorten
    In all versions of the Oracle Utilities Application Framework there is an ability to use Java Management eXtensions (JMX) to both manage and monitor the various components of the product. This means that sites can use a JSR120 compliant JMX browser or JMX console to view or manage the components of the product with little or no configuration required. In each version we have progressively added JMX capabilities to allow IT groups more detailed information. In Oracle Utilities Application Framework V2.1 and above it was possible to use JMX on the Web Application Server provided Mbeans to allow you to monitor the online component of the product as well as manage the configuration. Also with a few additional java options it is possible to get a good level of detail about the Java Virtual machine including memory and thread usage. In Oracle Utilities Application Framework V2.2 and above, we added support for Java 5 statistics (Java enabled them by default), database pool statistics and also added the ability to manage and moinitor the batch component of the architecture. Now, in Oracle Utilities Application Framework V4 and above, we added support for Java 6 MXBeans, online management of the cache using JMX, additional JVM information and Performance monitoring using JMX. JMX allows the product to be managed from a common console such as Oracle Enterprise Manager, Tivoli, HP OpenView (and a lot more). Over the next week or so I will be compiling a set of blog entries discussing what is available (in summary format) using JMX and how to get access to the JMX statistics for your version of the product.

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  • SOA Suite Integration: Part 2: A basic BPEL process

    - by Anthony Shorten
    This is the next in the series about SOA Suite integration with Oracle Utilities Application Framework. One of the first scenarios I am going to illustrate in this series is building a basic BPEL process using Web Service calls to the Oracle Utilities Application Framework. The scenario is this. I will pass in the userid and the BPEL process will call our the AS-User Web Service we created in Part 1. This is just a basic test and illustrate how to import the Web Service into SOA Suite. To use this scenario, you will need access to Oracle SOA Suite, access to a copy of any Oracle Utilities Application Framework based product and Oracle JDeveloper (to build the process). First of all you need to start Oracle JDeveloper and create a new SOA Project to house the BPEL process in. For the purposes of this example I will call the project simpleBPEL and verify that SOA is part of the project. I will select "Composite with BPEL" to denote it as a BPEL process. I can also the same process to create a Mediator or OSB project (refer to the JDeveloper documentation on these technologies). For this example I will use BPEL 1.1 as my specification standard (BPEL 2.0 can also be used if desired). I give the individual BPEL process as simpleBPEL (you can use a different name but I wanted to keep the project and process the same for this example). I will also build a Synchronous BPEL Process as I want a response from the Web Service. I will leave the defaults to save time. I have no have a blank canvas to build my BPEL process against. Note: for simplicity I am going to use as much defaulting as possible. In fact I am not going to specify an input schema for the incoming call as I will use the basic single field used by BPEL as default. The first step is to import the AS-User Web Service into my BPEL project. To do this I use the standard Web Service BPEL component from the Component Palette to import the WSDL into the BPEL project. Now the tricky part (a joke), you drag and drop the component from the Palette onto the right side of the canvas in the Partner Links swim lane. This swim lane is reserved for Partner Links that have a Partner Role (i.e. being called rather than calling). When you drop the Web Service onto the canvas the Create Web Service wizard is invoked to ask for details of the Web Service. At this point you give the BPEL node a name. I have used the name RetrieveUser as a name. I placed the WSDL URL from the XAI Inbound Service screen in the WSDL URL. Once you specify the URL you can press the Find existing WSDL's button to load the information into BPEL from the call. You will notice the Port Type is prefilled with the port from the WSDL. I also suggest that you check copy wsdl and it's dependent artifacts into the project if you intending to work on the BPEL process offline. If you do not check this your target application must be accessible when you work on the BPEL process (that is not always convenient). Note: For the perceptive of you will notice that the URL specified in this example is different to the URL in the last post. The reason is for the demonstrations I shifted to a new server and did not redo all of the past screen captures. If you copy the WSDL into the project you will get an information screen about Localize Files. It is just a confirmation screen. The last confirmation screen is a summary of the partner link (the main tab is locked for editing at this stage). At this stage you have successfully imported the Web Service. To complete the setup of the Web Service you need to set the credentials for the Web Service to use. Refer to the past post on how to do that. Now to use the Web Service. To call the Web Service (as it is just imported not connected to the BPEL process yet), you must add an Invoke action to your BPEL Process. To do this, select Invoke action from the BPEL Constructs zone on the Component Palette and drop it on the edit nodes between the receiveInput and replyOutput nodes This will create an empty Invoke action. You will notice some connectors on the Invoke node. Grab the node closest to your Web Service and drag it to connect the Invoke to your Web Service. This instructs BPEL to use the Invoke to call the Web Service. Once the Invoke action is connected to the Web Service an Edit Invoke edit dialog is displayed. At this point I suggest you name the Invoke node. It is important to name the nodes straightaway and name them appropriately for you to trace the logic. I used InvokeUser as the name in this example. To complete the node configuration you must create Variables to hold the input and output for the call. To do this clock on Automatically Create Input Variable on the Edit Invoke dialog. You will be presented with a default variable name. It uses the node name (that is why it is important to name the node before hitting this button) as a prefix. You can name the variable anything but I usually take the default. Repeat the same for the output variable. You now have a completed node for invoking the service. You have a very basic BPEL process which contains an input, invoke and output node. It is not complete yet though. You need to tell the BPEL process how to pass data from the input to the invoke step and how to take the output from the service call and pass it back to the service. You need to now add an Assign node to assign the input to the Web Service. To do this select Assign activity from BPEL Constructs zone in the Component Palette. Drag and drop the Assign activity between the receiveInput and InvokeUser nodes as you want to pass data between these two nodes. You have now added a new Assign node to your BPEL process Double clicking the node allows you to specify the name of the node. I use AssignUser to describe that I am assigning user data. On the Copy Rules tab you can specify the mapping between the input variable InputVariable/payload/process/input string and the input variable for the Web Service call. We are passing data from the input to BPEL to the relevant input variable on the Web Service. This is simply drag and drop between the two data structures. In the example, I am using the input to pass to the user element in my Web Service as the user is the primary key for the object. The fields become linked (which means data from source will be copied to target). Almost there. You now need to process the output from the Web Service call to the outputVariable of the client call. I have decided to pass back one piece of data, the name associated with the user by concatenating the firstName and lastName elements from the Web Service call. To do this I will use a Transform as it is not just a matter of an Assign action. It is a concatenation operation. This also illustrates how you can use BPEL functionality to transform data from a Web Service call. As with the other components you drag and drop the Transform component to the appropriate place in the BPEL process. In this case we want to transform the output from the Web Service call so we want it after the InvokeUser action and the replyOutput action. The Transform component is actually part of the Oracle Extensions to the BPEL specification. Double clicking the Transform node will allow you to name the node.  In this example I used TransformName. To complete the transform I need to tell the product the source of the transformation and the target of the transform. In the example this is the InvokeUser output variable. I also named the mapper file to TransformName. By clicking the + or pencil icon next to the map I can create the map. The mapping screen is shows the source and target schemas for me to map across. As with the assign I can map the relevant elements. In my example, I first map the firstName from the Web Service to the result element. As I want to concatenate the names, I drop the concat function on the call line. I now attach the last name to the function to indicate the concatenation of the field. By default the names will be concatenated with no space. To make the name legible I add a space between the field by clicking the function and adding a space in the call. I now have a completed mapping. I can now save the whole project as my BPEL process is now complete. As you can see the following happens: We accept input from the client (the userid for the call) in the receiveInput step. We assign that value to the input parameters for the Web Service call in the AssignUser step. We invoke the Web Service call to retrieve the data from the product in the InvokeUser step. We take the output from the InvokeUser step and concatenate the names in the TransformName step. We pass back the data in the replyOutput step. At this point we can deploy the BPEL process to the SOA Suite server. I will not cover this aspect as it really all SOA Suite specific (it is all done via Oracle JDeveloper). Now we need to test the service in SOA Suite. We will use the Fusion Middleware Control test facility. I will assume that credentials have also been setup as per our previous post (else you will get a 401 error). You navigate to the deployed BPEL process within Fusion Middleware Control and select the Test Service option. Specify some test data on the payload at the bottom of the Test Service screen. In my case I am returning my own userid information. On the response tab you will see the result. It works. You can verify the steps using the Audit trace facility on individual calls. As you can see this is a basic BPEL but you get the idea of importing the Web Service is pretty straightforward. You can create more sophisticated BPEL processes using the full facilities in Oracle SOA Suite. I just showed you the basic principals.

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  • Oracle SOA Security for OUAF Web Services

    - by Anthony Shorten
    With the ability to use Oracle SOA Suite 11g with the Oracle Utilities Application Framework based products, an additional consideration needs to be configured to ensure correct integration. That additional consideration is security. By default, SOA Suite propagates any credentials from the calling application through to the interfacing applications. In most cases, this behavior is not appropriate as the calling application may use different credential stores and also some interfaces are “disconnected” from a calling application (for example, a file based load using the File Adapter). These situations require that the Web Service calls to the Oracle Utilities Application Framework based products have their own valid credentials. To do this the credentials must be attached at design time or at run time to provide the necessary credentials for the call. There are a number of techniques that can be used to do this: At design time, when integrating a Web Service from an Oracle Utilities Application Framework based product you can attach the security policy “oracle/wss_username_token_client_policy” in the composite.xml view. In this view select the Web Service you want to attach the policy to and right click to display the context menu and select “Configure WS Policies” and select the above policy from the list. If you are using SSL then you can use “oracle/wss_username_token_over_ssl_client_policy” instead. At design time, you can also specify the credential key (csf-key) associated with the above policy by selecting the policy and clicking “Edit Config Override Properties”. You name the key appropriately. Everytime the SOA components are deployed the credential configuration is also sent. You can also do this after deployment, or what I call at “runtime”, by specifying the policy and credential key in the Fusion Middleware Control. Refer to the Fusion Middleware Control documentation on how to do this. To complete the configuration you need to add a map and the key specified earlier to the credential store in the Oracle WebLogic instance used for Oracle SOA Suite. From Fusion Middleware Control, you do this by selecting the domain the SOA Suite is installed in a select “Credentials” from the context menu. You now need to add the credentials by adding the map “oracle.wsm.security” (the name is IMPORTANT) and creating a key with the necessary valid credentials. The example below added a key called “mdm.key”. The name I used is for example only. You can name the key anything you like as long as it corresponds to the key you specified in the design time component. Note: I used SYSUSER as an example credentials in the example, in real life you would use another credential as SYSUSER is not appropriate for production use. This key can be reused for other Oracle Utilities Application Framework Web Service integrations or you can use other keys for individual Web Service calls. Once the key is created and the SOA Suite components deployed the transactions should be able to be called as necessary. If you need to change the password for the credentials it can be done using the Fusion Middleware Control functionality.

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  • List of available whitepapers as at 04 May 2010

    - by Anthony Shorten
    The following table lists the whitepapers available, from My Oracle Support, for any Oracle Utilities Application Framework based product: KB Id Document Title Contents 559880.1 ConfigLab Design Guidelines Whitepaper outlining how to design and implement a ConfigLab solution. 560367.1 Technical Best Practices for Oracle Utilities Application Framework Based Products Whitepaper summarizing common technical best practices used by partners, implementation teams and customers.  560382.1 Performance Troubleshooting Guideline Series A set of whitepapers on tracking performance at each tier in the framework. The individual whitepapers are as follows: Concepts - General Concepts and Performance Troublehooting processes Client Troubleshooting - General troubleshooting of the browser client with common issues and resolutions. Network Troubleshooting - General troubleshooting of the network with common issues and resolutions. Web Application Server Troubleshooting - General troubleshooting of the Web Application Server with common issues and resolutions. Server Troubleshooting - General troubleshooting of the Operating system with common issues and resolutions. Database Troubleshooting - General troubleshooting of the database with common issues and resolutions. Batch Troubleshooting - General troubleshooting of the background processing component of the product with common issues and resolutions. 560401.1 Software Configuration Management Series  A set of whitepapers on how to manage customization (code and data) using the tools provided with the framework. The individual whitepapers are as follows: Concepts - General concepts and introduction. Environment Management - Principles and techniques for creating and managing environments. Version Management - Integration of Version control and version management of configuration items.  Release Management - Packaging configuration items into a release.  Distribution - Distribution and installation of  releases across environments  Change Management - Generic change management processes for product implementations. Status Accounting -Status reporting techniques using product facilities.  Defect Management -Generic defect management processes for product implementations. Implementing Single Fixes - Discussion on the single fix architecture and how to use it in an implementation. Implementing Service Packs - Discussion on the service packs and how to use them in an implementation. Implementing Upgrades - Discussion on the the upgrade process and common techniques for minimizing the impact of upgrades. 773473.1 Oracle Utilities Application Framework Security Overview Whitepaper summarizing the security facilities in the framework. Updated for OUAF 4.0.1 774783.1 LDAP Integration for Oracle Utilities Application Framework based products Whitepaper summarizing how to integrate an external LDAP based security repository with the framework.  789060.1 Oracle Utilities Application Framework Integration Overview Whitepaper summarizing all the various common integration techniques used with the product (with case studies). 799912.1 Single Sign On Integration for Oracle Utilities Application Framework based products Whitepaper outlining a generic process for integrating an SSO product with the framework. 807068.1 Oracle Utilities Application Framework Architecture Guidelines This whitepaper outlines the different variations of architecture that can be considered. Each variation will include advice on configuration and other considerations. 836362.1 Batch Best Practices for Oracle Utilities Application Framework based products This whitepaper oulines the common and best practices implemented by sites all over the world. Updated for OUAF 4.0.1 856854.1 Technical Best Practices V1 Addendum  Addendum to Technical Best Practices for Oracle Utilities Application Framework Based Products containing only V1.x specific advice. 942074.1 XAI Best Practices This whitepaper outlines the common integration tasks and best practices for the Web Services Integration provided by the Oracle Utilities Application Framework. Updated for OUAF 4.0.1 970785.1 Oracle Identity Manager Integration Overview This whitepaper outlines the principals of the prebuilt intergration between Oracle Utilities Application Framework Based Products and Orade Identity Manager used to provision user and user group secuity information 1068958.1 Production Environment Configuration Guidelines (New!) Whitepaper outlining common production level settings for the products

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  • what is a normal developer to pageview ratio?

    - by Anthony Shull
    I work for an e-commerce site that has lately been shedding its workforce. I was hired ten months ago as a UI Developer. At that time we had three other developers. One was the technical lead who had been with the company for 10 years. The other two were server-side developers who had been there for 10 and 3.5 years respectively. In ten months, the technical lead left for a better position, one developer was laid off, and the other very recently left. So, I am now the only developer on staff. We have one DBA and one network administrator. They are currently looking to hire another developer but are not willing to pay enough to hire a senior person. I consider myself a junior developer with two years of experience. I have argued that we need to hire at least one senior developer and another junior developer if we're going to keep our current site operational (not to mention develop new features)...even if that means laying off staff in other departments. Right now we get 6.5 million pageviews per month, and I feel like 3.2 million pageviews per developer must be incredibly abnormal. My question is then: what is a normal developer to pageview ratio? Are there any industry standards or literature on the subject that I can use to argue for more staff?

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  • Convert from Procedural to Object Oriented Code

    - by Anthony
    I have been reading Working Effectively with Legacy Code and Clean Code with the goal of learning strategies on how to begin cleaning up the existing code-base of a large ASP.NET webforms application. This system has been around since 2005 and since then has undergone a number of enhancements. Originally the code was structured as follows (and is still largely structured this way): ASP.NET (aspx/ascx) Code-behind (c#) Business Logic Layer (c#) Data Access Layer (c#) Database (Oracle) The main issue is that the code is procedural masquerading as object-oriented. It virtually violates all of the guidelines described in both books. This is an example of a typical class in the Business Logic Layer: public class AddressBO { public TransferObject GetAddress(string addressID) { if (StringUtils.IsNull(addressID)) { throw new ValidationException("Address ID must be entered"); } AddressDAO addressDAO = new AddressDAO(); return addressDAO.GetAddress(addressID); } public TransferObject Insert(TransferObject addressDetails) { if (StringUtils.IsNull(addressDetails.GetString("EVENT_ID")) || StringUtils.IsNull(addressDetails.GetString("LOCALITY")) || StringUtils.IsNull(addressDetails.GetString("ADDRESS_TARGET")) || StringUtils.IsNull(addressDetails.GetString("ADDRESS_TYPE_CODE")) || StringUtils.IsNull(addressDetails.GetString("CREATED_BY"))) { throw new ValidationException( "You must enter an Event ID, Locality, Address Target, Address Type Code and Created By."); } string addressID = Sequence.GetNextValue("ADDRESS_ID_SEQ"); addressDetails.SetValue("ADDRESS_ID", addressID); string syncID = Sequence.GetNextValue("SYNC_ID_SEQ"); addressDetails.SetValue("SYNC_ADDRESS_ID", syncID); TransferObject syncDetails = new TransferObject(); Transaction transaction = new Transaction(); try { AddressDAO addressDAO = new AddressDAO(); addressDAO.Insert(addressDetails, transaction); // insert the record for the target TransferObject addressTargetDetails = new TransferObject(); switch (addressDetails.GetString("ADDRESS_TARGET")) { case "PARTY_ADDRESSES": { addressTargetDetails.SetValue("ADDRESS_ID", addressID); addressTargetDetails.SetValue("ADDRESS_TYPE_CODE", addressDetails.GetString("ADDRESS_TYPE_CODE")); addressTargetDetails.SetValue("PARTY_ID", addressDetails.GetString("PARTY_ID")); addressTargetDetails.SetValue("EVENT_ID", addressDetails.GetString("EVENT_ID")); addressTargetDetails.SetValue("CREATED_BY", addressDetails.GetString("CREATED_BY")); addressDAO.InsertPartyAddress(addressTargetDetails, transaction); break; } case "PARTY_CONTACT_ADDRESSES": { addressTargetDetails.SetValue("ADDRESS_ID", addressID); addressTargetDetails.SetValue("ADDRESS_TYPE_CODE", addressDetails.GetString("ADDRESS_TYPE_CODE")); addressTargetDetails.SetValue("PUBLIC_RELEASE_FLAG", addressDetails.GetString("PUBLIC_RELEASE_FLAG")); addressTargetDetails.SetValue("CONTACT_ID", addressDetails.GetString("CONTACT_ID")); addressTargetDetails.SetValue("EVENT_ID", addressDetails.GetString("EVENT_ID")); addressTargetDetails.SetValue("CREATED_BY", addressDetails.GetString("CREATED_BY")); addressDAO.InsertContactAddress(addressTargetDetails, transaction); break; } << many more cases here >> default: { break; } } // synchronise SynchronisationBO synchronisationBO = new SynchronisationBO(); syncDetails = synchronisationBO.Synchronise("I", transaction, "ADDRESSES", addressDetails.GetString("ADDRESS_TARGET"), addressDetails, addressTargetDetails); // commit transaction.Commit(); } catch (Exception) { transaction.Rollback(); throw; } return new TransferObject("ADDRESS_ID", addressID, "SYNC_DETAILS", syncDetails); } << many more methods are here >> } It has a lot of duplication, the class has a number of responsibilities, etc, etc - it is just generally 'un-clean' code. All of the code throughout the system is dependent on concrete implementations. This is an example of a typical class in the Data Access Layer: public class AddressDAO : GenericDAO { public static readonly string BASE_SQL_ADDRESSES = "SELECT " + " a.address_id, " + " a.event_id, " + " a.flat_unit_type_code, " + " fut.description as flat_unit_description, " + " a.flat_unit_num, " + " a.floor_level_code, " + " fl.description as floor_level_description, " + " a.floor_level_num, " + " a.building_name, " + " a.lot_number, " + " a.street_number, " + " a.street_name, " + " a.street_type_code, " + " st.description as street_type_description, " + " a.street_suffix_code, " + " ss.description as street_suffix_description, " + " a.postal_delivery_type_code, " + " pdt.description as postal_delivery_description, " + " a.postal_delivery_num, " + " a.locality, " + " a.state_code, " + " s.description as state_description, " + " a.postcode, " + " a.country, " + " a.lock_num, " + " a.created_by, " + " TO_CHAR(a.created_datetime, '" + SQL_DATETIME_FORMAT + "') as created_datetime, " + " a.last_updated_by, " + " TO_CHAR(a.last_updated_datetime, '" + SQL_DATETIME_FORMAT + "') as last_updated_datetime, " + " a.sync_address_id, " + " a.lat," + " a.lon, " + " a.validation_confidence, " + " a.validation_quality, " + " a.validation_status " + "FROM ADDRESSES a, FLAT_UNIT_TYPES fut, FLOOR_LEVELS fl, STREET_TYPES st, " + " STREET_SUFFIXES ss, POSTAL_DELIVERY_TYPES pdt, STATES s " + "WHERE a.flat_unit_type_code = fut.flat_unit_type_code(+) " + "AND a.floor_level_code = fl.floor_level_code(+) " + "AND a.street_type_code = st.street_type_code(+) " + "AND a.street_suffix_code = ss.street_suffix_code(+) " + "AND a.postal_delivery_type_code = pdt.postal_delivery_type_code(+) " + "AND a.state_code = s.state_code(+) "; public TransferObject GetAddress(string addressID) { //Build the SELECT Statement StringBuilder selectStatement = new StringBuilder(BASE_SQL_ADDRESSES); //Add WHERE condition selectStatement.Append(" AND a.address_id = :addressID"); ArrayList parameters = new ArrayList{DBUtils.CreateOracleParameter("addressID", OracleDbType.Decimal, addressID)}; // Execute the SELECT statement Query query = new Query(); DataSet results = query.Execute(selectStatement.ToString(), parameters); // Check if 0 or more than one rows returned if (results.Tables[0].Rows.Count == 0) { throw new NoDataFoundException(); } if (results.Tables[0].Rows.Count > 1) { throw new TooManyRowsException(); } // Return a TransferObject containing the values return new TransferObject(results); } public void Insert(TransferObject insertValues, Transaction transaction) { // Store Values string addressID = insertValues.GetString("ADDRESS_ID"); string syncAddressID = insertValues.GetString("SYNC_ADDRESS_ID"); string eventID = insertValues.GetString("EVENT_ID"); string createdBy = insertValues.GetString("CREATED_BY"); // postal delivery string postalDeliveryTypeCode = insertValues.GetString("POSTAL_DELIVERY_TYPE_CODE"); string postalDeliveryNum = insertValues.GetString("POSTAL_DELIVERY_NUM"); // unit/building string flatUnitTypeCode = insertValues.GetString("FLAT_UNIT_TYPE_CODE"); string flatUnitNum = insertValues.GetString("FLAT_UNIT_NUM"); string floorLevelCode = insertValues.GetString("FLOOR_LEVEL_CODE"); string floorLevelNum = insertValues.GetString("FLOOR_LEVEL_NUM"); string buildingName = insertValues.GetString("BUILDING_NAME"); // street string lotNumber = insertValues.GetString("LOT_NUMBER"); string streetNumber = insertValues.GetString("STREET_NUMBER"); string streetName = insertValues.GetString("STREET_NAME"); string streetTypeCode = insertValues.GetString("STREET_TYPE_CODE"); string streetSuffixCode = insertValues.GetString("STREET_SUFFIX_CODE"); // locality/state/postcode/country string locality = insertValues.GetString("LOCALITY"); string stateCode = insertValues.GetString("STATE_CODE"); string postcode = insertValues.GetString("POSTCODE"); string country = insertValues.GetString("COUNTRY"); // esms address string esmsAddress = insertValues.GetString("ESMS_ADDRESS"); //address/GPS string lat = insertValues.GetString("LAT"); string lon = insertValues.GetString("LON"); string zoom = insertValues.GetString("ZOOM"); //string validateDate = insertValues.GetString("VALIDATED_DATE"); string validatedBy = insertValues.GetString("VALIDATED_BY"); string confidence = insertValues.GetString("VALIDATION_CONFIDENCE"); string status = insertValues.GetString("VALIDATION_STATUS"); string quality = insertValues.GetString("VALIDATION_QUALITY"); // the insert statement StringBuilder insertStatement = new StringBuilder("INSERT INTO ADDRESSES ("); StringBuilder valuesStatement = new StringBuilder("VALUES ("); ArrayList parameters = new ArrayList(); // build the insert statement insertStatement.Append("ADDRESS_ID, EVENT_ID, CREATED_BY, CREATED_DATETIME, LOCK_NUM "); valuesStatement.Append(":addressID, :eventID, :createdBy, SYSDATE, 1 "); parameters.Add(DBUtils.CreateOracleParameter("addressID", OracleDbType.Decimal, addressID)); parameters.Add(DBUtils.CreateOracleParameter("eventID", OracleDbType.Decimal, eventID)); parameters.Add(DBUtils.CreateOracleParameter("createdBy", OracleDbType.Varchar2, createdBy)); // build the insert statement if (!StringUtils.IsNull(syncAddressID)) { insertStatement.Append(", SYNC_ADDRESS_ID"); valuesStatement.Append(", :syncAddressID"); parameters.Add(DBUtils.CreateOracleParameter("syncAddressID", OracleDbType.Decimal, syncAddressID)); } if (!StringUtils.IsNull(postalDeliveryTypeCode)) { insertStatement.Append(", POSTAL_DELIVERY_TYPE_CODE"); valuesStatement.Append(", :postalDeliveryTypeCode "); parameters.Add(DBUtils.CreateOracleParameter("postalDeliveryTypeCode", OracleDbType.Varchar2, postalDeliveryTypeCode)); } if (!StringUtils.IsNull(postalDeliveryNum)) { insertStatement.Append(", POSTAL_DELIVERY_NUM"); valuesStatement.Append(", :postalDeliveryNum "); parameters.Add(DBUtils.CreateOracleParameter("postalDeliveryNum", OracleDbType.Varchar2, postalDeliveryNum)); } if (!StringUtils.IsNull(flatUnitTypeCode)) { insertStatement.Append(", FLAT_UNIT_TYPE_CODE"); valuesStatement.Append(", :flatUnitTypeCode "); parameters.Add(DBUtils.CreateOracleParameter("flatUnitTypeCode", OracleDbType.Varchar2, flatUnitTypeCode)); } if (!StringUtils.IsNull(lat)) { insertStatement.Append(", LAT"); valuesStatement.Append(", :lat "); parameters.Add(DBUtils.CreateOracleParameter("lat", OracleDbType.Decimal, lat)); } if (!StringUtils.IsNull(lon)) { insertStatement.Append(", LON"); valuesStatement.Append(", :lon "); parameters.Add(DBUtils.CreateOracleParameter("lon", OracleDbType.Decimal, lon)); } if (!StringUtils.IsNull(zoom)) { insertStatement.Append(", ZOOM"); valuesStatement.Append(", :zoom "); parameters.Add(DBUtils.CreateOracleParameter("zoom", OracleDbType.Decimal, zoom)); } if (!StringUtils.IsNull(flatUnitNum)) { insertStatement.Append(", FLAT_UNIT_NUM"); valuesStatement.Append(", :flatUnitNum "); parameters.Add(DBUtils.CreateOracleParameter("flatUnitNum", OracleDbType.Varchar2, flatUnitNum)); } if (!StringUtils.IsNull(floorLevelCode)) { insertStatement.Append(", FLOOR_LEVEL_CODE"); valuesStatement.Append(", :floorLevelCode "); parameters.Add(DBUtils.CreateOracleParameter("floorLevelCode", OracleDbType.Varchar2, floorLevelCode)); } if (!StringUtils.IsNull(floorLevelNum)) { insertStatement.Append(", FLOOR_LEVEL_NUM"); valuesStatement.Append(", :floorLevelNum "); parameters.Add(DBUtils.CreateOracleParameter("floorLevelNum", OracleDbType.Varchar2, floorLevelNum)); } if (!StringUtils.IsNull(buildingName)) { insertStatement.Append(", BUILDING_NAME"); valuesStatement.Append(", :buildingName "); parameters.Add(DBUtils.CreateOracleParameter("buildingName", OracleDbType.Varchar2, buildingName)); } if (!StringUtils.IsNull(lotNumber)) { insertStatement.Append(", LOT_NUMBER"); valuesStatement.Append(", :lotNumber "); parameters.Add(DBUtils.CreateOracleParameter("lotNumber", OracleDbType.Varchar2, lotNumber)); } if (!StringUtils.IsNull(streetNumber)) { insertStatement.Append(", STREET_NUMBER"); valuesStatement.Append(", :streetNumber "); parameters.Add(DBUtils.CreateOracleParameter("streetNumber", OracleDbType.Varchar2, streetNumber)); } if (!StringUtils.IsNull(streetName)) { insertStatement.Append(", STREET_NAME"); valuesStatement.Append(", :streetName "); parameters.Add(DBUtils.CreateOracleParameter("streetName", OracleDbType.Varchar2, streetName)); } if (!StringUtils.IsNull(streetTypeCode)) { insertStatement.Append(", STREET_TYPE_CODE"); valuesStatement.Append(", :streetTypeCode "); parameters.Add(DBUtils.CreateOracleParameter("streetTypeCode", OracleDbType.Varchar2, streetTypeCode)); } if (!StringUtils.IsNull(streetSuffixCode)) { insertStatement.Append(", STREET_SUFFIX_CODE"); valuesStatement.Append(", :streetSuffixCode "); parameters.Add(DBUtils.CreateOracleParameter("streetSuffixCode", OracleDbType.Varchar2, streetSuffixCode)); } if (!StringUtils.IsNull(locality)) { insertStatement.Append(", LOCALITY"); valuesStatement.Append(", :locality"); parameters.Add(DBUtils.CreateOracleParameter("locality", OracleDbType.Varchar2, locality)); } if (!StringUtils.IsNull(stateCode)) { insertStatement.Append(", STATE_CODE"); valuesStatement.Append(", :stateCode"); parameters.Add(DBUtils.CreateOracleParameter("stateCode", OracleDbType.Varchar2, stateCode)); } if (!StringUtils.IsNull(postcode)) { insertStatement.Append(", POSTCODE"); valuesStatement.Append(", :postcode "); parameters.Add(DBUtils.CreateOracleParameter("postcode", OracleDbType.Varchar2, postcode)); } if (!StringUtils.IsNull(country)) { insertStatement.Append(", COUNTRY"); valuesStatement.Append(", :country "); parameters.Add(DBUtils.CreateOracleParameter("country", OracleDbType.Varchar2, country)); } if (!StringUtils.IsNull(esmsAddress)) { insertStatement.Append(", ESMS_ADDRESS"); valuesStatement.Append(", :esmsAddress "); parameters.Add(DBUtils.CreateOracleParameter("esmsAddress", OracleDbType.Varchar2, esmsAddress)); } if (!StringUtils.IsNull(validatedBy)) { insertStatement.Append(", VALIDATED_DATE"); 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