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  • Are there good resources for leading documentation for an existing software product having none?

    - by Ben Rose
    Hello. I'm a software developer at a technology company. I have been tasked with leading the documentation effort for the product I work on, both internal to developers as well as spilling over into facilitating the business side of requirements documentation. This internal product has been around for at least 6 years. One challenge is that this software application has no form of documentation other than some small, outdated pieces here and there. There are comments in the code, but they are technical and do not convey any over-arching behavior (even on technical side). As a consequence of having little to no documentation, this product is often unnecessarily complex under the covers adding to the challenge. We are very limited on time that will be given to us to work on documentation. Another thing about me is that I've displayed some ability in writing/communication around the office, but I'm not coming from any sort of documentation or formal writing background (beyond my academic career). Please share your advise or recommend resources, book/website/forum/whatever, for helping me come up with a plan with milestones, best practices, task delegation, templates, buy-in, etc. I'm hoping for a resource targeting or giving special mention of introducing good documentation on existing projects where there previously was none. I would be very grateful for your responses. Ben

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  • Checkpoint Endpoint Connect Imaging - Are there any gotchas?

    - by Ben
    I am about to install CheckPoint EPC on a load of new laptops being rolled out. I plan to add it to the image, but want to check if there are any gotchas? By this I mean are there any UIDs that need removing before the image is taken to "depersonalise" the install. For example when you install LANDesk or McAfee (when using ePolicy) you need to remove the identifiers - do I need to do the same with EPC? Thanks in advance, Ben

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  • Outlook uses > 700mb of RAM. How do I fix this?!

    - by Ben Baril
    I've been using outlook for years now, and I've never run into this problem before. Using Microsoft Outlook 2007, with only 1 email account, and no more than 100 emails in my inbox (though I have many many folders, with emails in them), Outlook can sit around and eventually get up to 700mb of ram usage. I've tried different types I've read, like compacting my folders, or not using Internet Calendars / RSS features, and right now I've even disabled Xobni...but still no effect. Any ideas?! Thanks! Ben

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  • What is causing my newly built PC to BSOD?

    - by Ben S
    I recently built my own PC from parts and installed Windows 7 and I have been getting BSODs with various different stop codes. The latest was 0x24, but I've also had 0xd1 and 0x1e. However, Windows does not let me know where the fault occurred, so I have no idea how to go about resolving this. I've uploaded the last three minidumps in case someone can make sense out of them and let me know what could be causing my BSODs. Thanks, Ben

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  • How to interpret Rackspace server diagnostics?

    - by Ben
    We've been having some trouble lately with our site timing out during times of high traffic. We're working on a number of things to resolve it. During this process I came across our server diagnostics page on Rackspace, and it has the following line: The host server's load is: 0.08 0.08 0.03 1/204 2437 I couldn't find an explanation on their site or Google. Can anyone explain what these numbers mean? For I am a lowly programmer. Much appreciated, -Ben

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  • Account to read AD, join machine to domain, delete computer accounts and move computers to OUs

    - by Ben
    I want to create an account that will perform the following: Join computers to a domain (not restricted to 10, like a normal user) Check for computer accounts in AD Delete computers from AD Move computers between OUs I don't want to allow it to do anything else, so don't want a domain admin account. Can anyone guide me in the right direction in terms of permissions? Not sure if I should be using delegation of control wizard? Cheers, Ben

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  • Running a shell script in *nix

    - by Ben
    Bit of a newb using *nix (I'm actually using a bash shell in OS X 10.5) and I wondered what the probably very simple answer is to this... When I write a script (called, say, my_script) and I've saved it to the current directory, why do I have to put a period and a forward slash in front of its name to run it? Like this: ./my_script Can't the shell tell that I want to run it from the current directory? Windows seems to handle that situation. Cheers Ben

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  • Zend Server + Daemontools

    - by Ben
    Hey, Is anyone running Zend Server under Daemontools? I know I can use -D NO_DETACH to run apache under daemontools. But, I'm not sure if the other Zend Server components (monitor, lighthttpd, scd, jobqueue) have similar options. (The end goal is "run Zend Server with service supervision", so upstart would be fine too. For reference, my servers are running Ubuntu 10.04 LTS.) Ben

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  • links for 2010-05-10

    - by Bob Rhubart
    Announcing the MOS WCI "Community" (World of WebCenter Interaction) In this community you'll find a product related discussion forum moderated by Oracle WebCenter Interaction support engineers, recommended tips and tricks, links to knowledge base articles and best practices for setting up and administering up your environment. We hope you'll take a minute to have a look through the community. (tags: oracle otn webcenter enterprise2.0) Jason Williamson: Tuxedo Runtime for CICS and Batch Webcast "The notion that mainframes can be rehosted on open system is pretty well accepted. There are still some hold out CxO's who don't believe it, but those guys typically are not really looking to migrate anyway and don't take an honest look at the case studies, history and TPC reports." Jason Williamson (tags: oracle otn entarch tuxedo) Tom Hofte: Analyzing Out-Of-Memory issues in WebLogic 10.3.3 with JRockit 4.0 Flight Recorder Tom Hofte shows you "how to capture automatically an overall WLS system image, including a JFR image, after an out-of-memory (OOM) exception has occured in the JVM hosting WLS 10.3.3." (tags: oracle otn weblogic soa java) Install Control Center Agent on Oracle Application Server (Oracle Warehouse Builder (OWB) Weblog) Qianqian Wu show you how to Install and Configure the Application Server; Deploy the Control Center Agent to the Application Server; Optional Configuration Tasks (tags: oracle otn bi datawarehousing) Frank Buytendijk: BI and EPM Landscape "Organizations are getting more serious about ecosystem thinking. They do not evaluate single tools anymore for different application areas, but buy into a complete ecosystem of hardware, software and services. The best ecosystem is the one that offers the most options, in environments where the uncertainty is high and investments are hard to reverse. The key to successfully managing such an environment is middleware, and BI and EPM become increasingly middleware intensive. In fact, given the horizontal nature of BI and EPM, sitting on top of all business functions and applications, you could call them 'upperware.'" -- Frank Buytendijk (tags: oracle otn enterprisearchitecture bi)

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  • Clever memory usage through the years

    - by Ben Emmett
    A friend and I were recently talking about the really clever tricks people have used to get the most out of memory. I thought I’d share my favorites, and would love to hear yours too! Interleaving on drum memory Back in the ye olde days before I’d been born (we’re talking the 50s / 60s here), working memory commonly took the form of rotating magnetic drums. These would spin at a constant speed, and a fixed head would read from memory when the correct part of the drum passed it by, a bit like a primitive platter disk. Because each revolution took a few milliseconds, programmers took to manually arranging information non-sequentially on the drum, timing when an instruction or memory address would need to be accessed, then spacing information accordingly around the edge of the drum, thus reducing the access delay. Similar techniques were still used on hard disks and floppy disks into the 90s, but have become irrelevant with modern disk technologies. The Hashlife algorithm Conway’s Game of Life has attracted numerous implementations over the years, but Bill Gosper’s Hashlife algorithm is particularly impressive. Taking advantage of the repetitive nature of many cellular automata, it uses a quadtree structure to store the hashes of pieces of the overall grid. Over time there are fewer and fewer new structures which need to be evaluated, so it starts to run faster with larger grids, drastically outperforming other algorithms both in terms of speed and the size of grid which can be simulated. The actual amount of memory used is huge, but it’s used in a clever way, so makes the list . Elite’s procedural generation Ok, so this isn’t exactly a memory optimization – more a storage optimization – but it gets an honorable mention anyway. When writing Elite, David Braben and Ian Bell wanted to build a rich world which gamers could explore, but their 22K memory was something of a limitation (for comparison that’s about the size of my avatar picture at the top of this page). They procedurally generated all the characteristics of the 2048 planets in their virtual universe, including the names, which were stitched together using a lookup table of parts of names. In fact the original plans were for 2^52 planets, but it was decided that that was probably too many. Oh, and they did that all in assembly language. Other games of the time used similar techniques too – The Sentinel’s landscape generation algorithm being another example. Modern Garbage Collectors Garbage collection in managed languages like Java and .NET ensures that most of the time, developers stop needing to care about how they use and clean up memory as the garbage collector handles it automatically. Achieving this without killing performance is a near-miraculous feet of software engineering. Much like when learning chemistry, you find that every time you think you understand how the garbage collector works, it turns out to be a mere simplification; that there are yet more complexities and heuristics to help it run efficiently. Of course introducing memory problems is still possible (and there are tools like our memory profiler to help if that happens to you) but they’re much, much rarer. A cautionary note In the examples above, there were good and well understood reasons for the optimizations, but cunningly optimized code has usually had to trade away readability and maintainability to achieve its gains. Trying to optimize memory usage without being pretty confident that there’s actually a problem is doing it wrong. So what have I missed? Tell me about the ingenious (or stupid) tricks you’ve seen people use. Ben

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  • Simple Cisco ASA 5505 config issue

    - by Ben Sebborn
    I have a Cisco ASA setup with two interfaces: inside: 192.168.2.254 / 255.255.255.0 SecLevel:100 outside: 192.168.3.250 / 255.255.255.0 SecLevel: 0 I have a static route setup to allow PCs on the inside network to access the internet via a gateway on the outside interface (3.254): outside 0.0.0.0 0.0.0.0 192.168.3.254 This all works fine. I now need to be able to access a PC on the outside interface (3.253) from a PC on the inside interface on port 35300. I understand I should be able to do this with no problems, as I'm going from a higher security level to a lower one. However I can't get any connection. Do I need to set up a seperate static route? Perhaps the route above is overriding what I need to be able to do (is it routing ALL traffic through the gateway?) Any advice on how to do this would be apprecaited. I am configuring this via ASDM but the config can be seen as below: Result of the command: "show running-config" : Saved : ASA Version 8.2(5) ! hostname ciscoasa domain-name xxx.internal names name 192.168.2.201 dev.xxx.internal description Internal Dev server name 192.168.2.200 Newserver ! interface Ethernet0/0 switchport access vlan 2 ! interface Ethernet0/1 ! interface Ethernet0/2 ! interface Ethernet0/3 shutdown ! interface Ethernet0/4 shutdown ! interface Ethernet0/5 shutdown ! interface Ethernet0/6 shutdown ! interface Ethernet0/7 shutdown ! interface Vlan1 nameif inside security-level 100 ip address 192.168.2.254 255.255.255.0 ! interface Vlan2 nameif outside security-level 0 ip address 192.168.3.250 255.255.255.0 ! ! time-range Workingtime periodic weekdays 9:00 to 18:00 ! ftp mode passive clock timezone GMT/BST 0 clock summer-time GMT/BDT recurring last Sun Mar 1:00 last Sun Oct 2:00 dns domain-lookup inside dns server-group DefaultDNS name-server Newserver domain-name xxx.internal same-security-traffic permit inter-interface object-group service Mysql tcp port-object eq 3306 object-group protocol TCPUDP protocol-object udp protocol-object tcp access-list inside_access_in extended permit ip any any access-list outside_access_in remark ENABLES OUTSDIE ACCESS TO DEV SERVER! access-list outside_access_in extended permit tcp any interface outside eq www time-range Workingtime inactive access-list outside_access_in extended permit tcp host www-1.xxx.com interface outside eq ssh access-list inside_access_in_1 extended permit tcp any any eq www access-list inside_access_in_1 extended permit tcp any any eq https access-list inside_access_in_1 remark Connect to SSH services access-list inside_access_in_1 extended permit tcp any any eq ssh access-list inside_access_in_1 remark Connect to mysql server access-list inside_access_in_1 extended permit tcp any host mysql.xxx.com object-group Mysql access-list inside_access_in_1 extended permit tcp any host mysql.xxx.com eq 3312 access-list inside_access_in_1 extended permit object-group TCPUDP host Newserver any eq domain access-list inside_access_in_1 extended permit icmp any any access-list inside_access_in_1 remark Draytek Admin access-list inside_access_in_1 extended permit tcp any 192.168.3.0 255.255.255.0 eq 4433 access-list inside_access_in_1 remark Phone System access-list inside_access_in_1 extended permit tcp any 192.168.3.0 255.255.255.0 eq 35300 log disable pager lines 24 logging enable logging asdm warnings logging from-address [email protected] logging recipient-address [email protected] level errors mtu inside 1500 mtu outside 1500 ip verify reverse-path interface inside ip verify reverse-path interface outside ipv6 access-list inside_access_ipv6_in permit tcp any any eq www ipv6 access-list inside_access_ipv6_in permit tcp any any eq https ipv6 access-list inside_access_ipv6_in permit tcp any any eq ssh ipv6 access-list inside_access_ipv6_in permit icmp6 any any icmp unreachable rate-limit 1 burst-size 1 icmp permit any outside no asdm history enable arp timeout 14400 global (outside) 1 interface nat (inside) 1 0.0.0.0 0.0.0.0 static (inside,outside) tcp interface www dev.xxx.internal www netmask 255.255.255.255 static (inside,outside) tcp interface ssh dev.xxx.internal ssh netmask 255.255.255.255 access-group inside_access_in in interface inside control-plane access-group inside_access_in_1 in interface inside access-group inside_access_ipv6_in in interface inside access-group outside_access_in in interface outside route outside 0.0.0.0 0.0.0.0 192.168.3.254 10 route outside 192.168.3.252 255.255.255.255 192.168.3.252 1 timeout xlate 3:00:00 timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02 timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00 timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00 timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute timeout tcp-proxy-reassembly 0:01:00 timeout floating-conn 0:00:00 dynamic-access-policy-record DfltAccessPolicy aaa authentication telnet console LOCAL aaa authentication enable console LOCAL

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  • JoinDomainOrWorkgroup Method FJoinOptions help

    - by Ben
    Anyone have experience of using the JoinDomainOrWorkgroup Method of the Win32_ComputerSystem Class? I want to write a powershell script to join a machine to a domain. There may be an existing computer account for the machine, and if so I want to delete it and rejoin to the domain. I've already scripted the "search and destroy" part that will delete the computer account if it exists, but just noticed the FJoinOptions switches on Technet. Trouble is - they're a bit ambiguous. Does 4 (0x4) Deletes an account when a domain exists. mean it will delete the computer account if it already exists on the domain? Also, can you specify the computername you want to join the machine under with this method, or should you do a rename and then join the domain. Cheers, Ben NB - I've been using the guide at http://msdn.microsoft.com/en-us/library/aa392154(VS.85).aspx - not sure if there's a better resource out there.

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  • How can I get the printer shares on a print server using Powershell?

    - by Ben
    I'm trying to use Powershell to get the print shares from a remote print server. I'm using: Get-WmiObject Win32_Share -computerName "print-server" I'm getting an "access denied" error: Get-WmiObject : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) At line:1 char:14 + Get-WmiObject <<<< Win32_Share -computerName "print-server" + CategoryInfo : NotSpecified: (:) [Get-WmiObject], UnauthorizedAccessException + FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.PowerShell.Commands.GetWmiObjectCommand I don't get why I can's see the shares, though, as if I connect through My Computer (e.g. \\print-server\) I can see all the print shares fine. Any ideas? Thanks. Ben

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  • How to recertify Notes .id file if you can't get into Notes Admin

    - by Ben
    I've got a bit of a catch-22 situation here. My company used to use Notes, but migrated to Exchange several years ago. As such the Notes server was mothballed. I now need to get back into Notes to get some data from an old app we had. The trouble is, all my .id files have expired. I can't recertify them, as I can't log into Notes Admin - because the .id has expired. Is there any way round this? Thanks, Ben

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  • Which IMAP flags are reliably supported across most mail servers?

    - by Ben Butler-Cole
    I am writing an application which reacts to emails sent to a mailbox. It retrieves the emails via IMAP. It will be deployed to a number of systems where I do not control the mail server configuration. I would like to use IMAP flags to indicate which messages have been handled. Are the system flags sufficiently widely supported that I can reasonably depend on them in my application? Are user-defined flags sufficiently widely supported? (If the answer is "ha ha, not a chance", then I shall use folders instead.) Thanks -Ben

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  • Specify Credentials to run Powershell Script to Query AD

    - by Ben
    I want to run a powershell script to query AD from a machine that is NOT on the domain. Basically I want to query to see if there is computer account already on the domain for this machine and create it if there is not. Because this has to happen before the machine joins the domain I assume I will need to specify some credentials to enable it to run. (I'm pretty new to Powershell, so apologies if this is a newbie question!) The script I am using to check the account is below, and then once this has run it will join the domain using the computername specified. Can you tell me how to specify some domain credentials to run this section of the script as? Cheers, Ben $found=$false $thisComputer = <SERVICE TAG FROM BIOS> $ou = [ADSI]"LDAP://OU=My Computer OU,DC=myDomain,DC=com" foreach ($child in $ou.psbase.Children ) { if ($child.ObjectCategory -like '*computer*') { If ($child.Name -eq $thisComputer) { $found=$true } } } If ($found) { <DELETE THE EXISTING ACCOUNT> }

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  • What is causing my newly built PC with Windows 7 to BSOD?

    - by Ben S
    I recently built my own PC from parts and installed Windows 7 and I have been getting BSODs with various different stop codes. The latest was 0x24, but I've also had 0xd1 and 0x1e. However, Windows does not let me know where the fault occurred, so I have no idea how to go about resolving this. I know the cause is likely a hardware driver, but I don't know which and cannot find information about how to use the minidumps to troubleshoot my problem. I've uploaded the last three minidumps in case someone can make sense out of them and let me know what could be causing my BSODs. Thanks, Ben

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  • Ubuntu server 9.10 freezes up after ~10 minutes

    - by Matt Williamson
    I just upgraded my Ubuntu server from 9.04 to 9.10 and after about 10 minutes it locks up. It won't respond to ping, can't ssh in and the terminal doesn't accept keyboard input. It does not have X installed. I then reformatted and installed it from scratch with the same results. There are two hard drives, the first is for the OS and the second is for media. The second has not changed, it is an ext3 formatted drive with one partition. I stopped random services (samba, ushare, transmission-daemon) to see if they were causing the issue, but it still locked up. I did a watch "dmesg|tail" until it locked up, but I didn't see anything. How can I troubleshoot this further? I don't want to downgrade. Machine specs: Dell Dimension 3000 Pentium 4 @3GHz 512M RAM

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  • Can I port forward to an established reverse ssh tunnel

    - by Ben Holness
    I have three computers, A, B and C A has initiated a reverse ssh tunnel to B: ssh -nTNx -p 443 -R 22222:localhost:22 [user]@[server] If I log in to B, I can use 'ssh -p 22222 localhost' and I get a login prompt for A. If I try 'ssh -p 22222 [public IP of B]', it doesn't work What I would like to be able to do is have C connect to A without needing to login to B. So from C I could 'ssh -p 22222 [public IP of B]' and I would get the login prompt for A. I am using debian and shorewall and I have a basic understanding of how things work. I have tried various combinations of REDIRECT and DNAT rules, but haven't had any luck. I have tried using the same port (22222) and a different port (forwarding 22223 from C to 22222 on localhost). Any ideas? Cheers, Ben

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  • Exchange 2013 Virtual Machine: Backup just mailboxes and clear logs

    - by Ben Curtis
    I have a Windows Server 2012 machine running Exchange 2013 running as a KVM virtual machine. For my VM guests, I do full image based backups from the host, so that I can quickly restore to any host server simply by copying over the disk image files. This means I don't need a nightly full system backup. That being said, without running a VSS Full Backup, the Exchange logs get massive (Specifically, the performance logs which are 500MB a day). In addition, I would also like to have a nightly backup of just the mail database. What is the best way to accomplish this? A full backup of the C:\Program Files\Microsoft\Exchange Server\V15 folder as I found in one tutorial did not clear out the logs. Thanks, Ben

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  • Is there a Google Chrome extension or userscript that will "bottom-justify" form fields?

    - by Dennis Williamson
    When using Google Chrome, I would like to have a page scroll up so the bottom of form fields are at or above the bottom of the window when I click in the text input to begin entering something. However, if the form height is larger than the window, the top should not be scrolled off automatically. I want to go from: to: An bonus essential feature would be for the input box to automatically be resized in height (but not width) to fill the window. This feature ideally would be configurable: enable/disable and margin above and below. There should be no scrolling or resizing for one-line input boxes. Is there an extension or userscript that does something like this?

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