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• PASS 13 Dispatches: moving to the cloud

  - by Tony Davis

  PASS Summit 13, Day 1 keynote by Quentin Clarke and we're hearing about “redefiniing mission critical in the cloud”. With a move to the Windows Azure cloud comes the promise of capacity on demand, automatic HA, backups, patching and so on, as well as passing responsibility to MS for managing hardware, upgrades and so on. However, for many databases and applications the best route to the cloud is not necessarily obvious. For most, the path of least resistance is IaaS – SQL Server in a Azure VM. It removes the hardware burden but you still have to manage your databases and implementing HA for SQL Server is your responsibility. Also, scaling up comes at quite a cost – the biggest VM (8 CPU cores, 56 GB RAM, 16 1TB drives with 500 IOPS each) weighs in at over over $4500 per month. With PaaS, in the form of Windows SQL Database, you get a “3-copies replica set” so HA comes out-of the box, and removes the majority of the administration burden, but you are moving your database into a very different environment. For a start, it's a shared environment, with other customers using the same compute nodes in the cluster, and potentially even sharing the same database (multi-tenancy). Unless you pay for SQL DB Premium edition, the resources available for your workload will depends on how nicely others “play” in the shared environment. You'll potentially need to do a lot of tuning, and application rewriting to avoid throttling issues, optimising application-database communication to deal with increased latency between the two, and so on. You'll need aggressive application caching. You'll also need retry logic and to deal with (expected) node failure and the need to reconnect. In Tuesday's PASS Summit pre-con from the SQLCAT team, they spent a lot of time covering some of the telemetric techniques (collect into Azure storage the necessary monitoring data) to perform capacity planning, work out the hotspots and bottlenecks in your cloud applications. Tools like WAD (Windows Azure Diagnostics), performance counters SQL Database DMVs, and others, will be essential. Of course, to truly exploit the vast horizontal scaling that is available from the existence of thousands of compute nodes, you'll also need to need to consider how to “shard” your data so Azure can move it between nodes at will. Finding the right path to the Cloud isn't easy, but it's coming. I spoke to people one year ago who saw no real benefit in trying to move their infrastructure and databases to the cloud, but now at their company, it's the conversation that won't go away. Tony.  

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• Oracle Linux Partner Pavilion Spotlight

  - by Ted Davis

  With the first day of Oracle OpenWorld starting in less than a week, we wanted to showcase some of our premier partners exhibiting in the Oracle Linux Partner Pavilion ( Booth #1033) this year. We have Independent Hardware Vendors, Independent Software Vendors and Systems Integrators that show the breadth of support in the Oracle Linux and Oracle VM ecosystem. We'll be highlighting partners all week so feel free to come back check us out. Centrify delivers integrated software and cloud-based solutions that centrally control, secure and audit access to cross-platform systems, mobile devices and applications by leveraging the infrastructure organizations already own. From the data center and into the cloud, more than 4,500 organizations, including 40 percent of the Fortune 50 and more than 60 Federal agencies, rely on Centrify's identity consolidation and privilege management solutions to reduce IT expenses, strengthen security and meet compliance requirements. Visit Centrify at Oracle OpenWorld 2102 for a look at Centrify Suite and see how you can streamline security management on Oracle Linux.  Unify identities across the enterprise and remove the pain and security issues associated with managing local user accounts by leveraging Active Directory Implement a least-privilege security model with flexible, role-based controls that protect privileged operations while still granting users the privileges they need to perform their job Get a central, global view of audited user sessions across your Oracle Linux environment  "Data Intensity's cloud infrastructure leverages Oracle VM and Oracle Linux to provide highly available enterprise application management solutions.  Engineers will be available to answer questions about and demonstrate the technology, including management tools, configuration do's and don'ts, high availability, live migration, integrating the technology with Oracle software, and how the integrated support process works."    Mellanox’s end-to-end InfiniBand and Ethernet server and storage interconnect solutions deliver the highest performance, efficiency and scalability for enterprise, high-performance cloud and web 2.0 applications. Mellanox’s interconnect solutions accelerate Oracle RAC query throughput performance to reach 50Gb/s compared to TCP/IP based competing solutions that cap off at less than 12Gb/s. Mellanox solutions help Oracle’s Exadata to deliver 10X performance boost at 50% Hardware cost making it the world’s leading database appliance. Thanks for reviewing today's Partner spotlight. We will highlight new partners each day this week leading up to Oracle OpenWorld.

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• Inappropriate Updates?

  - by Tony Davis

  A recent Simple-talk article by Kathi Kellenberger dissected the fastest SQL solution, submitted by Peter Larsson as part of Phil Factor's SQL Speed Phreak challenge, to the classic "running total" problem. In its analysis of the code, the article re-ignited a heated debate regarding the techniques that should, and should not, be deemed acceptable in your search for fast SQL code. Peter's code for running total calculation uses a variation of a somewhat contentious technique, sometimes referred to as a "quirky update": SET @Subscribers = Subscribers = @Subscribers + PeopleJoined - PeopleLeft This form of the UPDATE statement, @variable = column = expression, is documented and it allows you to set a variable to the value returned by the expression. Microsoft does not guarantee the order in which rows are updated in this technique because, in relational theory, a table doesn’t have a natural order to its rows and the UPDATE statement has no means of specifying the order. Traditionally, in cases where a specific order is requires, such as for running aggregate calculations, programmers who used the technique have relied on the fact that the UPDATE statement, without the WHERE clause, is executed in the order imposed by the clustered index, or in heap order, if there isn’t one. Peter wasn’t satisfied with this, and so used the ingenious device of assuring the order of the UPDATE by the use of an "ordered CTE", based on an underlying temporary staging table (a heap). However, in either case, the ordering is still not guaranteed and, in addition, would be broken under conditions of parallelism, or partitioning. Many argue, with validity, that this reliance on a given order where none can ever be guaranteed is an abuse of basic relational principles, and so is a bad practice; perhaps even irresponsible. More importantly, Microsoft doesn't wish to support the technique and offers no guarantee that it will always work. If you put it into production and it breaks in a later version, you can't file a bug. As such, many believe that the technique should never be tolerated in a production system, under any circumstances. Is this attitude justified? After all, both forms of the technique, using a clustered index to guarantee the order or using an ordered CTE, have been tested rigorously and are proven to be robust; although not guaranteed by Microsoft, the ordering is reliable, provided none of the conditions that are known to break it are violated. In Peter's particular case, the technique is being applied to a temporary table, where the developer has full control of the data ordering, and indexing, and knows that the table will never be subject to parallelism or partitioning. It might be argued that, in such circumstances, the technique is not really "quirky" at all and to ban it from your systems would server no real purpose other than to deprive yourself of a reliable technique that has uses that extend well beyond the running total calculations. Of course, it is doubly important that such a technique, including its unsupported status and the assumptions that underpin its success, is fully and clearly documented, preferably even when posting it online in a competition or forum post. Ultimately, however, this technique has been available to programmers throughout the time Sybase and SQL Server has existed, and so cannot be lightly cast aside, even if one sympathises with Microsoft for the awkwardness of maintaining an archaic way of doing updates. After all, a Table hint could easily be devised that, if specified in the WITH (<Table_Hint_Limited>) clause, could be used to request the database engine to do the update in the conventional order. Then perhaps everyone would be satisfied. Cheers, Tony.

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• Oracle Linux / Symantec Partnership

  - by Ted Davis

  Fred Astaire and Ginger Rogers sang the now famous lyrics:  “You like to-may-toes and I like to-mah-toes”. In the tech world, is it Semantic or is it Symantec? Ah, well, we know it’s the latter. Actually, who doesn’t know or hasn’t heard of Symantec in the tech world? Symantec is thoroughly engrained in Enterprise customer infrastructure from their Storage Foundation Suite to their Anti-Virus products. It would be hard to find anyone who doesn’t use their software. Likewise, Oracle Linux is thoroughly engrained in Enterprise infrastructure – so our paths cross quite a bit. This is why the Oracle Linux  engineering team works with Symantec to make sure their applications and agents are supported on Oracle Linux. We also want to make sure the Oracle Linux / Symantec customer experience is trouble free so customer work continues at the same blistering pace. Here are a few Symantec applications that are supported on Oracle Linux: Storage Foundation Netbackup Enterprise Server Symantec Antivirus For Linux Veritas Cluster Server Backup Exec Agent for Linux So, while Fred and Ginger may disagree on how to spell tomato, for our software customers, the Oracle / Symantec partnership works together so our joint customers experience and hear the sweet song of success.

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• The clock hands of the buffer cache

  - by Tony Davis

  Over a leisurely beer at our local pub, the Waggon and Horses, Phil Factor was holding forth on the esoteric, but strangely poetic, language of SQL Server internals, riddled as it is with 'sleeping threads', 'stolen pages', and 'memory sweeps'. Generally, I remain immune to any twinge of interest in the bowels of SQL Server, reasoning that there are certain things that I don't and shouldn't need to know about SQL Server in order to use it successfully. Suddenly, however, my attention was grabbed by his mention of the 'clock hands of the buffer cache'. Back at the office, I succumbed to a moment of weakness and opened up Google. He wasn't lying. SQL Server maintains various memory buffers, or caches. For example, the plan cache stores recently-used execution plans. The data cache in the buffer pool stores frequently-used pages, ensuring that they may be read from memory rather than via expensive physical disk reads. These memory stores are classic LRU (Least Recently Updated) buffers, meaning that, for example, the least frequently used pages in the data cache become candidates for eviction (after first writing the page to disk if it has changed since being read into the cache). SQL Server clearly needs some mechanism to track which pages are candidates for being cleared out of a given cache, when it is getting too large, and it is this mechanism that is somewhat more labyrinthine than I previously imagined. Each page that is loaded into the cache has a counter, a miniature "wristwatch", which records how recently it was last used. This wristwatch gets reset to "present time", each time a page gets updated and then as the page 'ages' it clicks down towards zero, at which point the page can be removed from the cache. But what is SQL Server is suffering memory pressure and urgently needs to free up more space than is represented by zero-counter pages (or plans etc.)? This is where our 'clock hands' come in. Each cache has associated with it a "memory clock". Like most conventional clocks, it has two hands; one "external" clock hand, and one "internal". Slava Oks is very particular in stressing that these names have "nothing to do with the equivalent types of memory pressure". He's right, but the names do, in that peculiar Microsoft tradition, seem designed to confuse. The hands do relate to memory pressure; the cache "eviction policy" is determined by both global and local memory pressures on SQL Server. The "external" clock hand responds to global memory pressure, in other words pressure on SQL Server to reduce the size of its memory caches as a whole. Global memory pressure – which just to confuse things further seems sometimes to be referred to as physical memory pressure – can be either external (from the OS) or internal (from the process itself, e.g. due to limited virtual address space). The internal clock hand responds to local memory pressure, in other words the need to reduce the size of a single, specific cache. So, for example, if a particular cache, such as the plan cache, reaches a defined "pressure limit" the internal clock hand will start to turn and a memory sweep will be performed on that cache in order to remove plans from the memory store. During each sweep of the hands, the usage counter on the cache entry is reduced in value, effectively moving its "last used" time to further in the past (in effect, setting back the wrist watch on the page a couple of hours) and increasing the likelihood that it can be aged out of the cache. There is even a special Dynamic Management View, sys.dm_os_memory_cache_clock_hands, which allows you to interrogate the passage of the clock hands. Frequently turning hands equates to excessive memory pressure, which will lead to performance problems. Two hours later, I emerged from this rather frightening journey into the heart of SQL Server memory management, fascinated but still unsure if I'd learned anything that I'd put to any practical use. However, I certainly began to agree that there is something almost Tolkeinian in the language of the deep recesses of SQL Server. Cheers, Tony.

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• Interviews: Going Beyond the Technical Quiz

  - by Tony Davis

  All developers will be familiar with the basic format of a technical interview. After a bout of CV-trawling to gauge basic experience, strengths and weaknesses, the interview turns technical. The whiteboard takes center stage and the challenge is set to design a function or query, or solve what on the face of it might seem a disarmingly simple programming puzzle. Most developers will have experienced those few panic-stricken moments, when one’s mind goes as blank as the whiteboard, before un-popping the marker pen, and hopefully one’s mental functions, to work through the problem. It is a way to probe the candidate’s knowledge of basic programming structures and techniques and to challenge their critical thinking. However, these challenges or puzzles, often devised by some of the smartest brains in the development team, have a tendency to become unnecessarily ‘tricksy’. They often seem somewhat academic in nature. While the candidate straight out of IT school might breeze through the construction of a Markov chain, a candidate with bags of practical experience but less in the way of formal training could become nonplussed. Also, a whiteboard and a marker pen make up only a very small part of the toolkit that a programmer will use in everyday work. I remember vividly my first job interview, for a position as technical editor. It went well, but after the usual CV grilling and technical questions, I was only halfway there. Later, they sat me alongside a team of editors, in front of a computer loaded with MS Word and copy of SQL Server Query Analyzer, and my task was to edit a real chapter for a real SQL Server book that they planned to publish, including validating and testing all the code. It was a tough challenge but I came away with a sound knowledge of the sort of work I’d do, and its context. It makes perfect sense, yet my impression is that many organizations don’t do this. Indeed, it is only relatively recently that Red Gate started to move over to this model for developer interviews. Now, instead of, or perhaps in addition to, the whiteboard challenges, the candidate can expect to sit with their prospective team, in front of Visual Studio, loaded with all the useful tools in the developer’s kit (ReSharper and so on) and asked to, for example, analyze and improve a real piece of software. The same principles should apply when interviewing for a database positon. In addition to the usual questions challenging the candidate’s knowledge of such things as b-trees, object permissions, database recovery models, and so on, sit the candidate down with the other database developers or DBAs. Arm them with a copy of Management Studio, and a few other tools, then challenge them to discover the flaws in a stored procedure, and improve its performance. Or present them with a corrupt database and ask them to get the database back online, and discover the cause of the corruption.

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• Access Denied

  - by Tony Davis

  When Microsoft executives wake up in the night screaming, I suspect they are having a nightmare about their own version of Frankenstein's monster. Created with the best of intentions, without thinking too hard of the long-term strategy, and having long outlived its usefulness, the monster still lives on, occasionally wreaking vengeance on the innocent. Its name is Access; a living synthesis of disparate body parts that is resistant to all attempts at a mercy-killing. In 1986, Microsoft had no database products, and needed one for their new OS/2 operating system, the successor to MSDOS. In 1986, they bought exclusive rights to Sybase DataServer, and were also intent on developing a desktop database to capture Ashton-Tate's dominance of that market, with dbase. This project, first called 'Omega' and later 'Cirrus', eventually spawned two products: Visual Basic in 1991 and Access in late 1992. Whereas Visual Basic battled with PowerBuilder for dominance in the client-server market, Access easily won the desktop database battle, with Dbase III and DataEase falling away. Access did an excellent job of abstracting and simplifying the task of building small database applications in a short amount of time, for a small number of departmental users, and often for a transient requirement. There is an excellent front end and forms generator. We not only see it in Access but parts of it also reappear in SSMS. It's good. A business user can pull together useful reports, without relying on extensive technical support. A skilled Access programmer can deliver a fairly sophisticated application, whilst the traditional client-server programmer is still sharpening his pencil. Even for the SQL Server programmer, the forms generator of Access is useful for sketching out application designs. So far, so good, but here's where the problems start; Access ties together two different products and the backend of Access is the bugbear. The limitations of Jet/ACE are well-known and documented. They range from MDB files that are prone to corruption, especially as they grow in size, pathetic security, and "copy and paste" Backups. The biggest problem though, was an infamous lack of scalability. Because Microsoft never realized how long the product would last, they put little energy into improving the beast. Microsoft 'ate their own dog food' by using Access for Microsoft Exchange and Outlook. They choked on it. For years, scalability and performance problems with Exchange Server have been laid at the door of the Jet Blue engine on which it relies. Substantial development work in Exchange 2010 was required, just in order to improve the engine and storage schema so that it more efficiently handled the reading and writing of mails. The alternative of using SQL Server just never panned out. The Jet engine was designed to limit concurrent users to a small number (10-20). When Access applications outgrew this, bitter experience proved that there really is no easy upgrade path from Access to SQL Server, beyond rewriting the whole lot from scratch. The various initiatives to do this never quite bridged the cultural gulf between Access and a true relational database So, what are the obvious alternatives for small, strategic database applications? I know many users who, for simple 'list maintenance' requirements are very happy using Excel databases. Surely, now that PowerPivot has led the way, it is time for Microsoft to offer a new RAD package for database application development; namely an Excel-based front end for SQL Server Express. In that way, we'll have a powerful and familiar front end, to a scalable database, and a clear upgrade path when an app takes off and needs to go enterprise. Cheers, Tony.

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• New Wine in New Bottles

  - by Tony Davis

  How many people, when their car shows signs of wear and tear, would consider upgrading the engine and keeping the shell? Even if you're cash-strapped, you'll soon work out the subtlety of the economics, the cost of sudden breakdowns, the precious time lost coping with the hassle, and the low 'book value'. You'll generally buy a new car. The same philosophy should apply to database systems. Mainstream support for SQL Server 2005 ends on April 12; many DBAS, if they haven't done so already, will be considering the migration to SQL Server 2008 R2. Hopefully, that upgrade plan will include a fresh install of the operating system on brand new hardware. SQL Server 2008 R2 and Windows Server 2008 R2 are designed to work together. The improved architecture, processing power, and hyper-threading capabilities of modern processors will dramatically improve the performance of many SQL Server workloads, and allow consolidation opportunities. Of course, there will be many DBAs smiling ruefully at the suggestion of such indulgence. This is nothing like the real world, this halcyon place where hardware and software budgets are limitless, development and testing resources are plentiful, and third party vendors immediately certify their applications for the latest-and-greatest platform! As with cars, or any other technology, the justification for a complete upgrade is complex. With Servers, the extra cost at time of upgrade will generally pay you back in terms of the increased performance of your business applications, reduced maintenance costs, training costs and downtime. Also, if you plan and design carefully, it's possible to offset hardware costs with reduced SQL Server licence costs. In his forthcoming SQL Server Hardware book, Glenn Berry describes a recent case where he was able to replace 4 single-socket database servers with one two-socket server, saving about $90K in hardware costs and $350K in SQL Server license costs. Of course, there are exceptions. If you do have a stable, reliable, secure SQL Server 6.5 system that still admirably meets the needs of a specific business requirement, and has no security vulnerabilities, then by all means leave it alone. Why upgrade just for the sake of it? However, as soon as a system shows sign of being unfit for purpose, or is moving out of mainstream support, the ruthless DBA will make the strongest possible case for a belts-and-braces upgrade. We'd love to hear what you think. What does your typical upgrade path look like? What are the major obstacles? Cheers, Tony.

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• Data Import Resources for Release 17

  - by Pete

  With Release 17 you now have three ways to import data into CRM On Demand: The Import Assistant Oracle Data Loader On Demand, a new, Java-based, command-line utility with a programmable API Web Services We have created the Data Import Options Overview document to help you choose the method that works best for you. We have also created the Data Import Resources page as a single point of reference. It guides you to all resources related to these three import options. So if you're looking for the Data Import Options Overview document, the Data Loader Overview for Release 17, the Data Loader User Guide, or the Data Loader FAQ, here's where you find them: On our new Training and Support Center, under the Learn More tab, go to the What's New section and click Data Import Resources.

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• DAC pack up all your troubles

  - by Tony Davis

  Visual Studio 2010, or perhaps its apparently-forthcoming sister, "SQL Studio", is being geared up to become the natural way for developers to create databases. Central to this drive is the introduction of 'data-tier application components', or DACs. Applications are developed as normal but when it comes to deployment, instead of supplying the DBA with a bunch of scripts to create the required database objects, the developer creates a single DAC Package ("DAC Pack"); a zipped XML file containing all the database objects needed by the application, along with versioning information, policies for deployment, and so on. It's an intriguing prospect. Developers can work on their development database using their existing tools and source control, and then package up the changes into a single DACPAC for deployment and management. DBAs get an "application level view" of how their instances are being used and the ability to collectively, rather than individually, manage the objects. The DBA needing to manage a large number of relatively small databases can use "DAC snapshots" to get a quick overview of what has changed across all the databases they manage. The reason that DAC packs haven't caused more excitement is that they can only be pushed to SQL Server 2008 R2, and they must be developed or inspected using Visual Studio 2010. Furthermore, what we see right now in VS2010 is more of a 'work-in-progress' or 'vision of the future', with serious shortcomings and restrictions that render it unsuitable for anything but small 'non-critical' departmental databases. The first problem is that DAC packs support a limited set of schema objects (corresponding closely to the features available on 'Azure'). This means that Service Broker queues, CLR Objects, and perhaps most critically security (permissions, certificates etc.), are off-limits. Applications that require these objects will need to add them via a post-deployment TSQL script, rather defeating the whole idea. More worrying still is the process for altering a database with a DAC pack. The grand 'collective' philosophy, whereby a single XML file can be used for deploying and managing builds and changes, extends, unfortunately, to database upgrades. Any change to a database object will result in the creation of a new database, copying the data from the old version, nuking the previous one, and then renaming the new one. Simple eh? The problem is that even something as trivial as adding a comment to a stored procedure in a 5GB database will require the server to find at least twice as much space, as well sufficient elbow-room in the transaction log for copying the largest table. Of course, you'll need to take the database offline for the full course of the deployment, which is likely to take a long time if there is a lot of data. This upgrade/rename process breaks the log chain, makes any subsequent full restore operation highly complicated, and will also break log shipping. As with any grand vision, the devil is always in the detail. It's hard to fathom why Microsoft hasn't used a SQL Compare-style approach to the upgrade process, altering a database with a change script, and this will surely be adopted in the near future. Something had to be in place for VS2010, but right now DAC packs only make sense for Azure. For this, they're cute, but hardly compelling. Nevertheless, DBAs would do well to get familiar with VS 2010 and DAC packs. Like it or not, they're both coming. Cheers, Tony.

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• Hype and LINQ

  - by Tony Davis

  "Tired of querying in antiquated SQL?" I blinked in astonishment when I saw this headline on the LinqPad site. Warming to its theme, the site suggests that what we need is to "kiss goodbye to SSMS", and instead use LINQ, a modern query language! Elsewhere, there is an article entitled "Why LINQ beats SQL". The designers of LINQ, along with many DBAs, would, I'm sure, cringe with embarrassment at the suggestion that LINQ and SQL are, in any sense, competitive ways of doing the same thing. In fact what LINQ really is, at last, is an efficient, declarative language for C# and VB programmers to access or manipulate data in objects, local data stores, ORMs, web services, data repositories, and, yes, even relational databases. The fact is that LINQ is essentially declarative programming in a .NET language, and so in many ways encourages developers into a "SQL-like" mindset, even though they are not directly writing SQL. In place of imperative logic and loops, it uses various expressions, operators and declarative logic to build up an "expression tree" describing only what data is required, not the operations to be performed to get it. This expression tree is then parsed by the language compiler, and the result, when used against a relational database, is a SQL string that, while perhaps not always perfect, is often correctly parameterized and certainly no less "optimal" than what is achieved when a developer applies blunt, imperative logic to the SQL language. From a developer standpoint, it is a mistake to consider LINQ simply as a substitute means of querying SQL Server. The strength of LINQ is that that can be used to access any data source, for which a LINQ provider exists. Microsoft supplies built-in providers to access not just SQL Server, but also XML documents, .NET objects, ADO.NET datasets, and Entity Framework elements. LINQ-to-Objects is particularly interesting in that it allows a declarative means to access and manipulate arrays, collections and so on. Furthermore, as Michael Sorens points out in his excellent article on LINQ, there a whole host of third-party LINQ providers, that offers a simple way to get at data in Excel, Google, Flickr and much more, without having to learn a new interface or language. Of course, the need to be generic enough to deal with a range of data sources, from something as mundane as a text file to as esoteric as a relational database, means that LINQ is a compromise and so has inherent limitations. However, it is a powerful and beautifully compact language and one that, at least in its "query syntax" guise, is accessible to developers and DBAs alike. Perhaps there is still hope that LINQ can fulfill Phil Factor's lobster-induced fantasy of a language that will allow us to "treat all data objects, whether Word files, Excel files, XML, relational databases, text files, HTML files, registry files, LDAPs, Outlook and so on, in the same logical way, as linked databases, and extract the metadata, create the entities and relationships in the same way, and use the same SQL syntax to interrogate, create, read, write and update them." Cheers, Tony.

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• A Community Cure for a String Splitting Headache

  - by Tony Davis

  A heartwarming tale of dogged perseverance and Community collaboration to solve some SQL Server string-related headaches. Michael J Swart posted a blog this week that had me smiling in recognition and agreement, describing how an inquisitive Developer or DBA deals with a problem. It's a three-step process, starting with discomfort and anxiety; a feeling that one doesn't know as much about one's chosen specialized subject as previously thought. It progresses through a phase of intense research and learning until finally one achieves breakthrough, blessed relief and renewed optimism. In this case, the discomfort was provoked by the mystery of massively high CPU when searching Unicode strings in SQL Server. Michael explored the problem via Stack Overflow, Google and Twitter #sqlhelp, finally leading to resolution and a blog post that shared what he learned. Perfect; except that sometimes you have to be prepared to share what you've learned so far, while still mired in the phase of nagging discomfort. A good recent example of this recently can be found on our own blogs. Despite being a loud advocate of the lightning fast T-SQL-based string splitting techniques, honed to near perfection over many years by Jeff Moden and others, Phil Factor retained a dogged conviction that, in theory, shredding element-based XML using XQuery ought to be even more efficient for splitting a string to create a table. After some careful testing, he found instead that the XML way performed and scaled miserably by comparison. Somewhat subdued, and with a nagging feeling that perhaps he was still missing "something", he posted his findings. What happened next was a joy to behold; the community jumped in to suggest subtle changes in approach, using an attribute-based rather than element-based XML list, and tweaking the XQuery shredding. The result was performance and scalability that surpassed all other techniques. I asked Phil how quickly he would have arrived at the real breakthrough on his own. His candid answer was "never". Both are great examples of the power of Community learning and the latter in particular the importance of being brave enough to parade one's ignorance. Perhaps Jeff Moden will accept the string-splitting gauntlet one more time. To quote the great man: you've just got to love this community! If you've an interesting tale to tell about being helped to a significant breakthrough for a problem by the community, I'd love to hear about it. Cheers, Tony.

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• Company Administrators: Stay Alert!

  - by Pete

  Some of our customers choose to use the Themes feature to rebrand their Training and Support Center link, and redirect it to an internal support site. If your company does this, we strongly advise that for your employees that have the Administrator role, you maintain a separate theme that keeps the Administrator's Training and Support link pointed to the CRM On Demand Training and Support Center, and not redirect it to an internal support site. Why? The company administrator needs access to the Training and Support Center because it gives them pod-specific application alerts on the Support tab and pod-specific release information on the Release Info tab. If a customer no longer has access to the Training and Support Center URL because they have already rebranded that link, they can contact Customer Care to request it again.  

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• Sweet and Sour Source Control

  - by Tony Davis

  Most database developers don't use Source Control. A recent anonymous poll on SQL Server Central asked its readers "Which Version Control system do you currently use to store you database scripts?" The winner, with almost 30% of the vote was...none: "We don't use source control for database scripts". In second place with almost 28% of the vote was Microsoft's VSS. VSS? Given its reputation for being buggy, unstable and lacking most of the basic features required of a proper source control system, answering VSS is really just another way of saying "I don't use Source Control". At first glance, it's a surprising thought. You wonder how database developers can work in a team and find out what changed, when the system worked before but is now broken; to work out what happened to their changes that now seem to have vanished; to roll-back a mistake quickly so that the rest of the team have a functioning build; to find instantly whether a suspect change has been deployed to production. Unfortunately, the survey didn't ask about the scale of the database development, and correlate the two questions. If there is only one database developer within a schema, who has an automated approach to regular generation of build scripts, then the need for a formal source control system is questionable. After all, a database stores far more about its metadata than a traditional compiled application. However, what is meat for a small development is poison for a team-based development. Here, we need a form of Source Control that can reconcile simultaneous changes, store the history of changes, derive versions and builds and that can cope with forks and merges. The problem comes when one borrows a solution that was designed for conventional programming. A database is not thought of as a "file", but a vast, interdependent and intricate matrix of tables, indexes, constraints, triggers, enumerations, static data and so on, all subtly interconnected. It is an awkward fit. Subversion with its support for merges and forks, and the tolerance of different work practices, can be made to work well, if used carefully. It has a standards-based architecture that allows it to be used on all platforms such as Windows Mac, and Linux. In the words of Erland Sommerskog, developers should "just do it". What's in a database is akin to a "binary file", and the developer must work only from the file. You check out the file, edit it, and save it to disk to compile it. Dependencies are validated at this point and if you've broken anything (e.g. you renamed a column and broke all the objects that reference the column), you'll find out about it right away, and you'll be forced to fix it. Nevertheless, for many this is an alien way of working with SQL Server. Subversion is the powerhouse, not the GUI. It doesn't work seamlessly with your existing IDE, and that usually means SSMS. So the question then becomes more subtle. Would developers be less reluctant to use a fully-featured source (revision) control system for a team database development if they had a turn-key, reliable system that fitted in with their existing work-practices? I'd love to hear what you think. Cheers, Tony.

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• Is Error Recovery Control or TLER necessary for software RAID5 using LVM

  - by Vincent Davis

  I ave been told that for RAID configurations you don't what to use standard desktop drives because they when/if they enter a error recovery mode they might time out and get dropped from the raid. Is this true for LVM software RAID or this this a hardware RAID issue primarily?. We are running this server primarily as a backup server and would like to take advantage of the lower price of the desktop drives.

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• Aptronyms: fitting the profession to the name

  - by Tony Davis

  Writing a recent piece on the pains of index fragmentation, I found myself wondering why, in SQL Server, you can’t set the equivalent of a fill factor, on a heap table. I scratched my head…who might know? Phil Factor, of course! I approached him with a due sense of optimism only to find that not only did he not know, he also didn’t seem to care much either. I skulked off thinking how this may be the final nail in the coffin of nominative determinism. I’ve always wondered if there was anything in it, though. If your surname is Plumb or Leeks, is there even a tiny, extra percentage chance that you’ll end up fitting bathrooms? Some examples are quite common. I’m sure we’ve all met teachers called English or French, or lawyers called Judge or Laws. I’ve also known a Doctor called Coffin, a Urologist called Waterfall, and a Dentist called Dentith. Two personal favorites are Wolfgang Wolf who ended up managing the German Soccer team, Wolfsburg, and Edmund Akenhead, a Crossword Editor for The Times newspaper. Having forgiven Phil his earlier offhandedness, I asked him for if he knew of any notable examples. He had met the famous Dr. Batty and Dr. Nutter, both Psychiatrists, knew undertakers called Death and Stiff, had read a book by Frederick Page-Turner, and suppressed a giggle at the idea of a feminist called Gurley-Brown. He even managed to better my Urologist example, citing the article on incontinence in the British Journal of Urology (vol.49, pp.173-176, 1977) by A. J. Splatt and D. Weedon. What, however, if you were keen to gently nudge your child down the path to a career in IT? What name would you choose? Subtlety probably doesn’t really work, although in a recent interview, Rodney Landrum did congratulate PowerShell MVP Max Trinidad on being named after a SQL function. Grant “The Memory” Fritchey (OK, I made up that nickname) doesn’t do badly either. Some surnames, seem to offer a natural head start, although I know of no members of the Page-Reid clan in the profession. There are certainly families with the Table surname, although sadly, Little Bobby Tables was merely a legend by xkcd. A member of the well-known Key family would need to name their son Primary, or maybe live abroad, to make their mark. Nominate your examples of people seemingly destined, by name, for their chosen profession (extra points for IT). The best three will receive a prize. Cheers, Tony.

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• Will Ubuntu work on a Dell Inspiron 15R?

  - by Daniel Davis

  I want to know how to install Ubuntu on a Dell Inspiron 15R with Intel Core i3, 3GB RAM, Intel HD graphics and 320GB HDD. I've heard some people have had issues with the wireless card. Also, I tried a few days ago to install the 64-bit version of Ubuntu 10.10 and the installaten hung on the "Who are you" screen... Can anyone help me, I really want to get into Linux but without having any problems with the laptops drivers.

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• SEO Implications of blog on site versus offsite?

  - by Kelli Davis

  I recently added a blog to one of our company's websites, and was confident that this increase in content on the site would have only positive SEO results. My boss, however, feels that we should have instead located the blog off-site, on a blogging platform such as Wordpress, Typepad, etc., in order to generate a backlink (assuming we'd link from blogging platform back to website.) While I know that backlinks are important for SEO, isn't content creation equally, if not more, important? Granted, I'd be creating content either way, but I figured we'd get more site traffic by having the blog located on our site versus a separate blogging platform. Am I incorrect in my priorities here? Boss's TOP priority is increasing the ranking of our website, so maybe a backlink would be better...? If we do need to relocate the blog to an off-site platform, is there a blogging platform that is more conducive to SEO than others? Is there a platform from which backlinks would be more valuable than others?

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• How does Google show a web page's recipe photo inline with the search results? How'd they do that?

  - by Pete Alvin

  On Google, if you search for "chana dal recipe," in the middle of the search results page you'll see one search result with an image of the meal, taken from the underlying web page. It's the only one. Did: A) Google someone magically isolate the one image on the web page which summarized the recipe, --or-- B) did the webmaster/page author somehow designate and promote that particular image so that Google would inline it in the search results?

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• Cloud Backup: Getting the Users' Backs Up

  - by Tony Davis

  On Wednesday last week, Microsoft announced that as of July 1, all data transfers into its Microsoft Azure cloud will be free (though you have to pay for transferring data out). On Thursday last week, SQL Azure in Western Europe went down. It was a relatively short outage, but since SQL Azure currently provides no easy way to take a standard backup of a database and store it locally, many people had no recourse but to wait patiently for their cloud-based app to resume. It seems that Microsoft are very keen encourage developers to move their data onto their cloud, but are developers ready to do it, given that such basic backup capabilities are lacking? Recently on Simple-Talk, Mike Mooney described a perfect use case for the Microsoft Cloud. They had a simple web-based application with a SQL Server backend; they could move the application to Windows Azure, and the data into SQL Azure and in the process free themselves from much of the hassle surrounding management and scaling of the hardware, network and so on. It was a great fit and yet it nearly didn't happen; lack of support for the BACKUP command almost proved a show-stopper. Of course, backups of Azure databases are always and have always been taken automatically, for disaster recovery purposes, but these are strictly on-cloud copies and as of now it is not possible to use them to them to restore a database to a particular point in time. It seems that none of those clever Microsoft people managed to predict the need to perform basic backups of Azure databases so that copies could be stored locally, outside the Azure universe. At the very least, as Mike points out, performing a local backup before a new deployment is more or less mandatory. Microsoft did at least note the sound of gnashing teeth and, as a stop-gap measure, offered SQL Azure Database Copy which basically allows you to create an online clone of your database, but this doesn't allow for storing local archives of the data. To that end MS has provided SQL Azure Import/Export, to package up and export a database and its data, using BACPACs. These BACPACs do not guarantee transactional consistency; for example, if a child table is modified after the parent is copied, then the copied database will be in inconsistent state (meaning, to add to the fun, BACPACs need to be created from a database copy). In any event, widespread problems with BACPAC's evil cousin, the DACPAC have been well-documented, and it seems likely that many will also give BACPAC the bum's rush. Finally, in a TechEd 2011 presentation tagged "SQL Azure Advanced Administration", it was announced that "backup and restore" were coming in the next SQL Azure CTP. And yet this still doesn't mean that we'll get simple backups as DBAs know and love them. What it does mean, at least, is the ability to restore any given database to a point in time within a 2-week window. For the time being, if you want a local copy of your data and don't want to brave the BACPAC, one is left with SSIS or BCP, creative use of schema and data comparison tools, or use of SQL Azure Backup (currently in beta) in order to perform this simple but vital task. Cheers, Tony.

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• Oracle Keeps Growing Partner Certifications with Addition of McAfee

  - by Ted Davis

  Viruses stink. Whether it’s the common cold virus, Goatpox virus – yes it exists -- or a computer virus, you name it, viruses stink. When it comes to our computer server infrastructure we all want to make sure our servers are secure from any malware out there. Additionally, installation of anti-virus software is a requirement by many governments and for many enterprises both large and small. Because of the growth of Oracle Linux in their customer base, McAfee recently certified their “McAfee VirusScan Enterprise for Linux” on Oracle Linux.  It delivers always-on, real-time anti-virus protection for Linux environments. Its unique, Linux-based on-access scanner constantly monitors the system for potential attacks. While there have been few viruses found on Linux, you can now feel secure running Oracle Linux in your infrastructure with McAfee on top. We are happy to introduce McAfee into the Oracle Linux family of certified applications. 

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• Do you count a Masters in CS as a negative?

  - by Pete Hodgson

  In my experience interviewing developers I feel like candidates who've achieved a Masters in Comp Sci tend to be worse programmers on average that those who don't have a Masters. Is that just me, or have others noticed this phenomenon? If so, why would that be the case? UPDATE I appreciate the thoughtful comments. I think I should have been clearer in the comparison I'm making. Given two candidates who graduated from college around the same time, someone who went on to gain a Masters seems on average to be a worse programmer than someone who spent all their time in industry.

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• Cannot change brightness on an Acer Aspire 5745-dg

  - by pete-maister

  I have an acer aspire 5745dg laptop and i have also a very serious problem!! My brightness is always at maximun and I cannot change it with the fn keys or from the power management and my battery discharging fast:/. Thats my problem and i need your help guys!!!!In my windows partition brightness works perfectly only in ubuntu I have this serious and annoying problem!!!!Please reply to my message i'd appreciate that!

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• What the Hekaton?

  - by Tony Davis

  Hekaton, the power behind SQL Server 2014′s In-Memory OLTP technology, is intended to make data operations run orders of magnitude faster on SQL Server. This works its magic partly by serving database workloads entirely from main memory, using memory-optimized table structures. It replaces the relational engine’s standard locking model with an optimistic concurrency model based on time-stamped row versions. Deeper down the Hekaton engine uses new, ‘latch free’ data structures. So far, so good, but performance improvements on this scale require a compromise, and the compromise is that these aren’t tables as we understand them. For the database developer, these differences are painful because they involve sacrificing some very important bits of the relational model. Most importantly, Hekaton tables don’t currently support FOREIGN KEY constraints or CHECK constraints, and you can’t put the checks in triggers because there aren’t any DML triggers either. Constraints allow a relational designer to enforce relational integrity and data integrity. Without them, of course, ‘bad data’ can get into our Hekaton tables. There is no easy way of preventing it. For several classes of database and data, this is a show-stopper. One may regard all these restrictions regretfully, seeing limited opportunity to try out Hekaton with current databases, but perhaps there is also a sudden glow of recognition. Isn’t this how we all originally imagined table variables were going to be, back in SQL 2005? And they have much the same restrictions. Maybe, instead of pretending that a currently-designed database can be ‘Hekatonized’ with a few mouse clicks, we should redesign databases for SQL 2014 to replace table variables with Hekaton tables, exploiting this technology for fast intermediate processing, and for the most part forget, for now, the idea of trying to convert our base relational tables into Hekaton tables. Few database developers would be averse to having their working tables running an order of magnitude faster, as long as it didn’t compromise the integrity of the data in the base tables.

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• Using Sql Server Change Data Capture with a frequently changing schema

  - by Pete

  We are looking into enabling Sql Server Change Data Capture for a new subsystem we are building. It's not really because we need it, but we are being pushed for having a complete history traceability, and CDC would nicely solve this requirement with minimum effort on our parts. We are following an agile development process, which in this case means that we frequently make changes to the database schema, e.g. adding new columns, moving data to other columns, etc. We did a small test where we created a table, enabled CDC for that table, and then added a new column to the table. Changes to the new column is not registered in the CDC table. Is there a mechanism to update the CDC table to the new schema, and are there any best practices to how you deal with captured data when migrating the database schema?

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