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  • COM+, DTC, and 80070422

    - by Chris Miller
    One of our  "packaged" software bits that accesses my servers is going through an upgrade right now.  Apparently this software requires DTC to be installed on my SQL Server, and able to accept remote connections.  So I look up how to do that in the knowledge base: http://support.microsoft.com/?kbid=555017 And immediately hit a roadblock.  The DTC components aren't showing up in my Component Services console.  The entire console's acting weird (well, weirder than usual) and when I go into the console and click "Options" it insists on having a timeout entered, and when I enter one, close the box, and go back, the setting's gone again and I'm required to re-enter it.  Lots of weirdness, and no DTC tab.  If you open the COM+ folders, you immediately get error 80070422. After a lot of searching I was looking through the Services listing on the box (after restarting DTC for the twelfth time) and saw that "Com+ System Application" was disabled.  I set it to manual, rebooted the box (test server) and everything started working. So, if you're trying to follow those instructions and discover that the Component Services tool is acting odder than usual, make sure that service isn't disabled.

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  • Disabling Password and Key Login

    - by Matthew Miller
    I want to disable the login prompt to access the Passwords and Keys. Right clicking the prompt does not bring up a change password dialogue. Under Applications System Tools Preferences there is "Passwords and Keys" but right clicking that does not allow me to change the password either. There is no Password and Keys selection under Accessories. I used to be able to change the password to a blank character, which allowed it to automatically login, but there doesn't seem to be an option for that now. Using Gnome 3 in 12.10 Thank you

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  • Continuous integration - build Debug and Release every time?

    - by Darian Miller
    Is it standard practice when setting up a Continuous Integration server to build a Debug and Release version of each project? Most of the time developers code with a Debug mode project configuration set enabled and there could be different library path configurations, compiler defines, or other items configured differently between Debug/Release that would cause them to act differently. I configured my CI server to build both Debug & Release of each project and I'm wondering if I'm just overthinking it. My assumption is that I'll do this as long as I can get quick feedback and once that happens, then push the Release off to a nightly build perhaps. Is there a 'standard' way of approaching this?

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  • My Oracle Support: Your Mobile Needs

    - by richard.miller
    We know you have issues with My Oracle Support. But one area which we haven't tried to help customers is in the mobile space. If you have a few minutes take this survey. Our goal is to be able to deliver a "5 star" solution via mobile for limited set of specific and important uses. We don't plan on delivering the kitchen sink. Help us plan on what is REALLY important to you when on the move. http://tinyurl.com/mosmobile

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  • Certifications in the new Certify

    - by richard.miller
    The most up-to-date certifications are now available in Certify - New Additions Feb 2011! What's not yet available can still be found in Classic Certify. We think that the new search will save you a ton of time and energy, so try it out and let us know. NOTE: Not all cert information is in the new system. If you type in a product name and do not find it, send us feedback so we can find the team to add it!. Also, we have been listening to every feedback message coming in. We have plans to make some improvements based on your feedback AND add the missing data. Thanks for your help! Japanese ??? Note: Oracle Fusion Middleware certifications are available via oracle.com: Fusion Middleware Certifications. Certifications viewable in the new Certify Search Oracle Database Oracle Database Options Oracle Database Clients (they apply to both 32-bit and 64-bit) Oracle Enterprise Manager Oracle Beehive Oracle Collaboration Suite Oracle E-Business Suite, Now with Release 11i & 12! Oracle Siebel Customer Relationship Management (CRM) Oracle Governance, Risk, and Compliance Management Oracle Financial Services Oracle Healthcare Oracle Life Sciences Oracle Enterprise Taxation Management Oracle Retail Oracle Utilities Oracle Cross Applications Oracle Primavera Oracle Agile Oracle Transportation Management (G-L) Oracle Value Chain Planning Oracle JD Edwards EnterpriseOne (NEW! Jan 2011) 8.9+ and SP23+ Oracle JD Edwards World (A7.3, A8.1, A9.1, and A9.2) Certifications viewable in Classic Certify Classic certify is the "old" user interface. Clicking the "Classic Certify" link from Certifications QuickLinks will take you there. Enterprise PeopleTools Release 8.49, Release 8.50, and Release 8.51 Other Resources See the Tips and Tricks for the new Certify. Watch the 4 minute introduction to the new certify. Or how to get the most out of certify with a advanced searching and features demo with the new certify. =0)document.write(unescape('%3C')+'\!-'+'-') //--

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  • ASP.NET MVC 3 Hosting :: Error Handling and CustomErrors in ASP.NET MVC 3 Framework

    - by C. Miller
    So, what else is new in MVC 3? MVC 3 now has a GlobalFilterCollection that is automatically populated with a HandleErrorAttribute. This default FilterAttribute brings with it a new way of handling errors in your web applications. In short, you can now handle errors inside of the MVC pipeline. What does that mean? This gives you direct programmatic control over handling your 500 errors in the same way that ASP.NET and CustomErrors give you configurable control of handling your HTTP error codes. How does that work out? Think of it as a routing table specifically for your Exceptions, it's pretty sweet! Global Filters The new Global.asax file now has a RegisterGlobalFilters method that is used to add filters to the new GlobalFilterCollection, statically located at System.Web.Mvc.GlobalFilter.Filters. By default this method adds one filter, the HandleErrorAttribute. public class MvcApplication : System.Web.HttpApplication {     public static void RegisterGlobalFilters(GlobalFilterCollection filters)     {         filters.Add(new HandleErrorAttribute());     } HandleErrorAttributes The HandleErrorAttribute is pretty simple in concept: MVC has already adjusted us to using Filter attributes for our AcceptVerbs and RequiresAuthorization, now we are going to use them for (as the name implies) error handling, and we are going to do so on a (also as the name implies) global scale. The HandleErrorAttribute has properties for ExceptionType, View, and Master. The ExceptionType allows you to specify what exception that attribute should handle. The View allows you to specify which error view (page) you want it to redirect to. Last but not least, the Master allows you to control which master page (or as Razor refers to them, Layout) you want to render with, even if that means overriding the default layout specified in the view itself. public class MvcApplication : System.Web.HttpApplication {     public static void RegisterGlobalFilters(GlobalFilterCollection filters)     {         filters.Add(new HandleErrorAttribute         {             ExceptionType = typeof(DbException),             // DbError.cshtml is a view in the Shared folder.             View = "DbError",             Order = 2         });         filters.Add(new HandleErrorAttribute());     }Error Views All of your views still work like they did in the previous version of MVC (except of course that they can now use the Razor engine). However, a view that is used to render an error can not have a specified model! This is because they already have a model, and that is System.Web.Mvc.HandleErrorInfo @model System.Web.Mvc.HandleErrorInfo           @{     ViewBag.Title = "DbError"; } <h2>A Database Error Has Occurred</h2> @if (Model != null) {     <p>@Model.Exception.GetType().Name<br />     thrown in @Model.ControllerName @Model.ActionName</p> }Errors Outside of the MVC Pipeline The HandleErrorAttribute will only handle errors that happen inside of the MVC pipeline, better known as 500 errors. Errors outside of the MVC pipeline are still handled the way they have always been with ASP.NET. You turn on custom errors, specify error codes and paths to error pages, etc. It is important to remember that these will happen for anything and everything outside of what the HandleErrorAttribute handles. Also, these will happen whenever an error is not handled with the HandleErrorAttribute from inside of the pipeline. <system.web>  <customErrors mode="On" defaultRedirect="~/error">     <error statusCode="404" redirect="~/error/notfound"></error>  </customErrors>Sample Controllers public class ExampleController : Controller {     public ActionResult Exception()     {         throw new ArgumentNullException();     }     public ActionResult Db()     {         // Inherits from DbException         throw new MyDbException();     } } public class ErrorController : Controller {     public ActionResult Index()     {         return View();     }     public ActionResult NotFound()     {         return View();     } } Putting It All Together If we have all the code above included in our MVC 3 project, here is how the following scenario's will play out: 1.       A controller action throws an Exception. You will remain on the current page and the global HandleErrorAttributes will render the Error view. 2.       A controller action throws any type of DbException. You will remain on the current page and the global HandleErrorAttributes will render the DbError view. 3.       Go to a non-existent page. You will be redirect to the Error controller's NotFound action by the CustomErrors configuration for HTTP StatusCode 404. But don't take my word for it, download the sample project and try it yourself. Three Important Lessons Learned For the most part this is all pretty straight forward, but there are a few gotcha's that you should remember to watch out for: 1) Error views have models, but they must be of type HandleErrorInfo. It is confusing at first to think that you can't control the M in an MVC page, but it's for a good reason. Errors can come from any action in any controller, and no redirect is taking place, so the view engine is just going to render an error view with the only data it has: The HandleError Info model. Do not try to set the model on your error page or pass in a different object through a controller action, it will just blow up and cause a second exception after your first exception! 2) When the HandleErrorAttribute renders a page, it does not pass through a controller or an action. The standard web.config CustomErrors literally redirect a failed request to a new page. The HandleErrorAttribute is just rendering a view, so it is not going to pass through a controller action. But that's ok! Remember, a controller's job is to get the model for a view, but an error already has a model ready to give to the view, thus there is no need to pass through a controller. That being said, the normal ASP.NET custom errors still need to route through controllers. So if you want to share an error page between the HandleErrorAttribute and your web.config redirects, you will need to create a controller action and route for it. But then when you render that error view from your action, you can only use the HandlerErrorInfo model or ViewData dictionary to populate your page. 3) The HandleErrorAttribute obeys if CustomErrors are on or off, but does not use their redirects. If you turn CustomErrors off in your web.config, the HandleErrorAttributes will stop handling errors. However, that is the only configuration these two mechanisms share. The HandleErrorAttribute will not use your defaultRedirect property, or any other errors registered with customer errors. In Summary The HandleErrorAttribute is for displaying 500 errors that were caused by exceptions inside of the MVC pipeline. The custom errors are for redirecting from error pages caused by other HTTP codes.

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  • Certifications in the new Certify - March 2011 Update

    - by richard.miller
    The most up-to-date certifications are now available in Certify - New Additions March 2011! What's not yet available can still be found in Classic Certify. We think that the new search will save you a ton of time and energy, so try it out and let us know. NOTE: Not all cert information is in the new system. If you type in a product name and do not find it, send us feedback so we can find the team to add it!.Also, we have been listening to every feedback message coming in. We have plans to make some improvements based on your feedback AND add the missing data. Thanks for your help!Japanese ???Note: Oracle Fusion Middleware certifications are available via oracle.com: Fusion Middleware Certifications.Certifications viewable in the new Certify SearchEnterprise PeopleTools Release 8.50, and Release 8.51 Added March 2011!Oracle DatabaseOracle Database OptionsOracle Database Clients (they apply to both 32-bit and 64-bit)Oracle BeehiveOracle Collaboration SuiteOracle E-Business Suite, Now with Release 11i & 12!Oracle Siebel Customer Relationship Management (CRM)Oracle Governance, Risk, and Compliance ManagementOracle Financial ServicesOracle HealthcareOracle Life SciencesOracle Enterprise Taxation ManagementOracle RetailOracle UtilitiesOracle Cross ApplicationsOracle PrimaveraOracle AgileOracle Transportation Management (G-L)Oracle Value Chain PlanningOracle JD Edwards EnterpriseOne (NEW! Jan 2011) 8.9+ and SP23+Oracle JD Edwards World (A7.3, A8.1, A9.1, and A9.2)Certifications viewable in Classic CertifyClassic certify is the "old" user interface. Clicking the "Classic Certify" link from Certifications > QuickLinks will take you there.Enterprise PeopleTools Release 8.49 (Coming Soon)Enterprise ManagerOther ResourcesSee the Tips and Tricks for the new Certify.Watch the 4 minute introduction to the new certify.Or how to get the most out of certify with a advanced searching and features demo with the new certify.

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  • Ubuntu One and iPad

    - by Martin G Miller
    I have installed the Ubuntu One app for my iPad 3 running iOS 6. It runs and asked to access my pictures folder on the iPad, which I granted. Now it just displays a splash screen for the Ubuntu One but does not seem to be doing anything else. I can't figure out how to get it to see my regular Ubuntu One account that I have had for the last few years and use regularly between various Ubuntu computers I have.

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  • Ubuntu on a virtual machine

    - by Barry Miller
    I've installed Virtual Box and am trying to install Ubuntu 12.04 from a downloaded ISO. Everything is going fine but I come to a choice that says no operating system is dectected on this machine, what would you like to do? 1)Erase disk and install Ubuntu (this will erase any files on the disk) or 2) Something else (choose partition size, multiple partitions, etc). Does the first option mean erase all files on the VIRTUAL DISK--NOT THE COMPUTER? Is it just talking about the virtual machine or if I select this option will it erase my Windows operating system and other files on my hard drive?

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  • Changes in Language Punctuation [closed]

    - by Wes Miller
    More social curiosity than actual programming question... (I got shot for posting this on Stack Overflow. They sent me here. At least i hope here is where they meant.) Based on the few responses I got before the content police ran me off Stack Overflow, I should note that I am legally blind and neatness and consistency in programming are my best friends. A thousand years ago when I took my first programming class (Fortran 66) and a mere 500 years ago when I tokk my first C and C++ classes, there were some pretty standard punctuation practices across languages. I saw them in Basic (shudder), PL/1, PL/AS, Rexx even Pascal. Ok, APL2 is not part of this discussion. Each language has its own peculiar punctuation. Pascal's periods, Fortran's comma separated do loops, almost everybody else's semicolons. As I learned it, each language also has KEYWORDS (if, for, do, while, until, etc.) which are set off by whitespace (or the left margin) if, etc. Each language has function, subroutines of whatever they're called. Some built-in some user coded. They were set off by function_name( parameters );. As in sqrt( x ) or rand( y ); Lately, there seems to be a new set of punctuation rules. Especially in c++ where initializers get glued onto the end of variable declarations int x(0); or auto_ptr p(new gizmo); This usually, briefly fools me into thinking someone is declaring a function prototype or using a function as a integer. Then "if" and 'for' seems to have grown parens; if(true) for(;;), etc. Since when did keywords become functions. I realize some people think they ARE functions with iterators as parameters. But if "for" is a function, where did the arg separating commas go? And finally, functions seem to have shed their parens; sqrt (2) select (...) I know, I koow, loosening whitespace rules is good. Keep reading. Question: when did the old ways disappear and this new way come into vogue? Does anyone besides me find it irritating to read and that the information that the placement of punctuation used to convey is gone? I know full well that K&R put the { at the end of the "if" or "for" to save a byte here and there. Can't use that excuse here. Space as an excuse for loss of readability died as HDD space soared past 100 MiB. Your thoughts are solicited. If there is a good reason to do this, I'll gladly learn it and maybe in another 50 years I'll get used to it. Of course it's good that compilers recognize these (IMHO) typos and keep right on going, but just because you CAN code it that way doesn't mean you HAVE to, right?

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  • Hide folder names or such?

    - by Miller
    Okay, I have a cpanel account with unmetered everything (pay a bit per month), so I wanna host my forum on it etc I have the domains as lets say money.com wordpress.com forum.com As I'll have to put everything in different folders for instance money will be in /m/ wordpress /w/ and forum in /forum/ or something. What I'm saying is, how do I hide the file so it'll look like money.com/m/ is actually money.com ?? I need to hide the folder name the contents are in so I can host multiple sites, therefore the site will look like its the only site on the host so I don't have to add a redirect for it to direct it to the folder? Thanks guys, been trying for a while!

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  • How to educate business managers on the complexity of adding new features? [duplicate]

    - by Derrick Miller
    This question already has an answer here: How to educate business managers on the complexity of adding new features? [duplicate] 3 answers We maintain a web application for a client who demands that new features be added at a breakneck pace. We've done our best to keep up with their demands, and as a result the code base has grown exponentially. There are now so many modules, subsystems, controllers, class libraries, unit tests, APIs, etc. that it's starting to take more time to work through all of the complexity each time we add a new feature. We've also had to pull additional people in on the project to take over things like QA and staging, so the lead developers can focus on developing. Unfortunately, the client is becoming angry that the cost for each new feature is going up. They seem to expect that we can add new features ad infinitum and the cost of each feature will remain linear. I have repeatedly tried to explain to them that it doesn't work that way - that the code base expands in a fractal manner as all these features are added. I've explained that the best way to keep the cost down is to be judicious about which new features are really needed. But, they either don't understand, or they think I'm bullshitting them. They just sort of roll their eyes and get angry. They're all completely non-technical, and have no idea what does into writing software. Is there a way that I can explain this using business language, that might help them understand better? Are there any visualizations out there, that illustrate the growth of a code base over time? Any other suggestions on dealing with this client?

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  • Fusion CRM ISV program is gaining weight: Examples of certified add-on's

    - by Richard Lefebvre
    The Fusion CRM ISV program is gaining traction. Please find below few examples of the partners having certified their add-on's to seamlessly work on top of Oracle Fusion CRM. For more information, please contact richard[email protected] ·         Opportunity-to-Quote.  Big Machines now integrates seamlessly to Oracle Fusion CRM, enabling customers with complex products and services and multiple sales channels to streamline the entire opportunity-to-quote process, including product selection, configuration, pricing, quoting, and approval workflows.  Create a custom hyperlink in the Opportunity to invoke Big Machines CPQ application to create a quote and sync up with the Fusion CRM custom quote object using the CRUD operations. The quote can be updated using the custom button in the custom tab in the opportunity details. See: http://www.bigmachines.com/oracle.php  ·         SaaS Billing and Subscription Management.  Is your prospect/customer asking whether top billing partners support Fusion CRM?  Positioning an integrated CRM solution for billing usage and subscription based services?  Need to implement a billable solution on the Oracle Java Cloud Service?  Aria Systems and Zuora have recently engaged with Oracle to deepen their integrations to Fusion CRM and team with Oracle for joint opportunities.  ·         Google Apps, SharePoint, Email-CRM Integrations o   Do your prospects use Google Apps in their business operations?  A “Best of AppExchange” award winner recently completed their integration for Fusion CRM.  CirrusInsight plugs Fusion CRM web services directly into Gmail, allowing you to search existing opportunity or contact, provide account information, and create an interaction such as phone call, appointment, or email against a customer or contact in Fusion CRM directly from Gmail.  o   An EMEA / France based partner, Aryvart provides bi-directional synchronization of appointments and tasks between Google calendar and Oracle Fusion CRM. For customers, it means adopting Oracle Fusion CRM while continuing to use Google calendar for appointments. o   Looking to lower the barrier and expand in SharePoint accounts?  InFact Group (EMEA / France & Germany) provides Microsoft SharePoint Connector for Oracle Fusion CRM. With this solution, you can store documents attached to an opportunity, into Microsoft SharePoint repository. For customers, it means adopting Oracle Fusion CRM while continuing to collaborate across existing content management infrastructure. o   Need to connect to MacMail, GroupWise, or Outlook/Exchange?  Omni Technology is a partner whose Riva CRM Integration recently engaged for support Fusion CRM as a key platform. Migration Tools from competitive CRMs, to Oracle Fusion CRM.  Data Migration Tools from legacy CRMs, to Oracle Fusion CRM.  A partner with the tools and techniques to speed adoption, Conemis provides data integration tools to export data from legacy CRM, and import into Oracle Fusion CRM via WebServices APIs. For customers, it means reducing cost of data migration from legacy CRM system into Oracle Fusion CRM. 

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  • Oracle Fusion CRM Implementation Bootcamp for EMEA Systems Integrators - Paris July 24-26th

    - by Richard Lefebvre
    To support partner success and increase win potential with Fusion CRM, we are organizing a unique bootcamp on Fusion CRM intended for Oracle EMEA partners on July 24th to 26th. Join us for this outstanding Bootcamp and learn from Oracle Corporation in-depth know-how on Fusion CRM. The official announcement will be forthcoming, yet we wanted you to determine the appropriate candidate to attend this workshop. Further to this we will send the actual invitation to the selected candidate. Due to the limited number of seats, we will be limiting the number of registrations per SI company and will be selecting the participants. If you are interested to have one or more representatives of your company to attend this bootcamp, please send an email to richard[email protected] by June 18th indicating the name and email address of the participants you would like to nominate, ranked by priority. What will we cover: This Bootcamp presents the fundamental concepts of the Oracle Fusion CRM applications. It introduces you to each functional area of the product, how it is used, and what you need to consider when implementing it for an organization. While we do examine implementation considerations, we do not address the detailed steps of implementation. Instead, we direct you to the relevant resources to learn more. Topics covered: Fusion CRM Introduction Fusion CRM Security Introduction Fusion Functional Setup Manager Introduction Customer Model Introduction Customer Center Introduction Customer Data Management Introduction Marketing & Campaigns Introduction Lead Management Introduction Territory Management Introduction Territory Modeling Introduction with Exercise Opportunity Management Introduction Forecasting Introduction Analytics Introduction CRM For Microsoft Outlook Introduction Customizing with Composers Introduction Roundtable Discussions, and time for hands-on labs (day 2, 3, 4) Next Steps, available resources, ongoing learning path, partner environments, keeping in touch and feedback Bootcamp Goals: Enable a new Fusion CRM implementation team member to: Describe the scope of Oracle Fusion CRM applications Describe the basic security model Describe the customer model Perform common sales and marketing user transactions Access and navigate the Functional Setup Manager Model territories in Fusion CRM using sample business requirements Do necessary planning before implementing the offerings and options Describe the analytics available with the Fusion CRM product Describe the basic page customizations that can be done to meet business requirements Find documentation and other courses to assist in performing setup tasks Expectations: This Bootcamp program should prime the SI organization implementation consultants to attain the basic skills necessary to support a consulting practice in the delivery, scoping, pricing, and planning of your Fusion CRM Implementations. Oracle University will begin to offer additional deep skill training, starting this summer, designed to follow the Introduction Bootcamp. Participants will be expected to participate in labs, exercises, workshops and roundtable discussions with the Oracle Product Managers. Who should attend: This class is designed for your lead CRM Implementation consultants, those who will support your Fusion CRM consulting practice as it grows. These individuals may be members of a centre of excellence, or skills leadership office. The individual who is attending the bootcamp must have prior experience implementing a CRM solution. Intended Audience: Oracle Diamond, Platinum and Gold Level SIs (Top SIs) with specialization in Oracle Applications CRM implementations, with a commitment to achieving Fusion CRM Implementation Specialization. Commitment expressed through an investment in a Center of Excellence/Innovation Center for Fusion CRM Applications. Individuals who will support the implementation practice as it is forming and will deliver Fusion CRM On Premise and Cloud Services implementations. Functional practice leaders, the future Fusion Application Wizards within the SI's organization. This Bootcamp is designed for people who: Will deliver Fusion CRM implementations Have had little or no exposure to Fusion CRM applications Are familiar with at least one other CRM application Have a business analyst level of technical background Prerequisites: Please note, that participants will be asked to take self-service-trainings (video format) and pass the related assessments prior to joining the Bootcamp. Fees: This event is FREE of charge for Oracle partners. When: 24 July – 26 July, 2012 (8:30 - 18:00 each day, including the last day; with recommended but optional evening events on all three days from 18:00 - 20:00 hrs) Where: Paris, France (Location to be defined) Travel: To make your travel hassel free, we kindly suggest you to plan your arrival to Paris on July 23rd and your departure on the 27th. Agenda: The final agenda and registration details will be issued closer to the event date.  

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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  • October in Review

    - by Richard Bingham
    With OpenWorld over October was time to get back to serious work for everyone, including the Fusion Applications Developer Relations team. Don't forget the OpenWorld content is still available, including presentation downloads, for a limited period of time so be sure to grab anything you found useful or take another scan for anything you might have missed. Of all the announcements, the continued evolution of the Oracle Cloud services for extending and integrating with Fusion Applications is increasing in popularity, and certainly the Cloud Marketplace is something we're becoming involved in. More details to follow. Fusion Concepts Last week Vik from our team started the new "Fusion Concepts" series of articles, providing those new to Fusion Applications an explanation of the architectural basics, with the aim to reduce the learning curve and lay the platform for more efficient and effective development. The series begun with an insightful first post on the different schemas that exist in the Fusion Applications database. Look out for upcoming posts on multi-lingual entities, profile options, look-ups and more. New Learning Resources Our YouTube channel continued to expand with more 'how to' videos on using page composer, extending the Simplified UI (aka FUSE), and integrating BI reports and analytics. Also the Oracle Learning Library is now well established as a central resource for knowledge, now with thousands of tutorials, videos, and documents. Of particular note are the great new extensibility-related videos added by the CRM Product Management team, including more on the ever-expanding capabilities of Application Composer. To see some examples of these search using keyword 'customization' or the product 'Sales Cloud'. Finally on learning resources, as Oliver mentioned the Oracle Press book on Fusion Application Customization and Extensibility is now available for pre-order on Amazon (due out 1st Jan). Out And About October also saw us attend the annual Apps Conference held by the UK Oracle User Group in London. Interestingly there was an Applications Transformation stream of sessions and content that included Fusion Applications with all the latest in the Oracle Applications evolution, as always focused around the three tenets of social, mobile, and cloud. Read more in Richard's post-event write up. Other teams around Oracle have also been busy. Angelo from the Platform Technical Services group has done quite a bit of work using web services with Fusion SaaS and has published many interesting findings on his blog. It's definitely recommended reading if you are working on any related integration projects. The middleware-for-applications group has built a new tool called "AppAdvantage" offering an online assessment of your use of Fusion Middleware technologies with Oracle Applications. As the popularity of integrating cloud applications with on-premises systems continued to grow, leveraging existing middleware technologies (and licenses) to support the integration solution is likely to be of paramount importance. Similarly the "Build Enterprise Application Extensions with Ease" section of the related webpage has AppsUX director Killan Evers speaking about customization using the composer tools. Both are useful resources for those just getting started with a move to Fusion Applications. The Oracle A-Team, specialists in middleware technical architecture, always publish superb content via their 'chronicles' site, now with a substantial amount specifically related to Fusion Applications. Click on the Fusion Applications menu on the top right of their homepage to see more. Last month of particular note was an article on customizing the timeout pop-up message that shows to inactive users, providing design-time insight and easy-to-follow steps. Finally if you're looking at using Oracle Middleware and Cloud to tailor and extend your applications then you may also be interested in this new blog post on the roadmap for Oracle SOA and the latest on-demand Cloud Development webcast.

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  • HP Jetdirect 175x and HP Officejet K7103 printsharing

    - by Richard
    I have managed to get this setup working , but it is very unreliable and either the printserver or the printer seem to crash and wont respond after 1 or 2 prints, although I am able to still access the web config of the 175x. I had a similar problem with a linksys wireless print server with the same problem and assumed that a HP print server would do the job better...grrrr!! Anybody any ideas what to do next? It is not possible to flash the printserver, nor the printer as far as I know, so I assume I have some iffy settings in the print server config somewhre. All our users are W7 or Vista BTW. Cheers Richard

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  • Podcast Show Notes: The Red Room Interview &ndash; Part 2

    - by Bob Rhubart
    Room bloggers Sean Boiling, Richard Ward, and Mervin Chaing bring their in-the-trenches perspective to the conversation once again in this week’s edition of the OTN ArchBeat Podcast. Listen. (Missed last week? No problemo: Listen to Part 1) In this segment the conversation turns to SOA governance and balancing the need for reuse against the need for speed.  It’s no mystery that many people react to the term “SOA Governance” in much the same way as they would to the sound of Darth Vader’s respirator. But Mervin explains how a simple change in terminology can go a long way toward lowering blood pressure. Those interested in connecting with Sean, Richard, or Mervin can do so via the links listed below: Sean Boiling - Sales Consulting Manager for Oracle Fusion Middleware LinkedIn | Twitter | Blog Richard Ward - SOA Channel Development Manager at Oracle LinkedIn | Blog Mervin Chiang - Consulting Principal at Leonardo Consulting LinkedIn | Twitter | Blog And you’ll find the complete list of the Red Room SOA Best Practice Posts in last week’s show notes. The third and final segment of the Red Room series runs next week.  I have enough material from the original interview for a fourth program,  but it’ll have to wait. Also, as mentioned last week, the podcast name change is now complete, from Arch2Arch, to ArchBeat. As WPBH-TV9 weatherman Phil Connors says, “Anything different is good.”   Technorati Tags: archbeat,podcast. arch2arch,soa,soa governance,oracle,otn Flickr Tags: archbeat,podcast. arch2arch,soa,soa governance,oracle,otn

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  • .Net Rocks Visual Studio 2010 Road Trip coming to Raleigh, NC May 6th

    - by Jim Duffy
    Listen up .NET developers within 50 miles of Research Triangle Park, NC!  Take out that red, blue, green, black or any other color Sharpie marker you fancy and circle May 6th! Fellow Microsoft Regional Directors Carl Franklin and Richard Campbell are going to be bringing the .Net Rocks Visual Studio 2010 Road Trip to town. What’s that you say, you’ve never been to a .Net Rocks Road Trip event and don’t know what to expect? Let me help with that. I stol… uhhh… I mean I was “inspired” by some content I found on the event information page. “Carl and Richard are loading up the DotNetMobile (a 30 foot RV) and driving to your town again to show off their favorite bits of Visual Studio 2010 and .NET 4.0! Richard talks about Web load testing and Carl talks about Silverlight 4.0 and multimedia. And to make the night even more fun, we’re going to bring a mystery rock star from the Visual Studio world to the event and interview them for a special .NET Rocks Road Trip show series. Along the way we’ll be giving away some great prizes, showing off some awesome technology and having a ton of laughs. So come out to the most fun you can have in a geeky evening – and learn a few things along the way about web load testing and Silverlight 4!“   I know I’ll be there so what are you waiting for? Head over to the event registration page and sign up today! Have a day. :-|

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  • Large Users Profile - Windows 7 - Machine running slowly

    - by Richard
    I have the MD of a client of ours who has a Windows 7 Profile that is currently 14GB thanks to Videos/Music and Documents. The first thing we did was to switch from roaming to local. What I need to know is now the profile is local am I wasting my time by reducing it any further? Does it really make a difference to performance having a large local user profile? Only the 4GB outlook ost that talks to the network frequently. Thanks in advance.... Richard

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  • Devoxx UK JCP & Adopt-a-JSR activities

    - by Heather VanCura
    Devoxx UK starts this week!  The JCP Program is organizing many activities throughout the conference, including some tables in the Hackergarten area on 12-13 June.  Topics include Java EE, Data Grids, Java SE 8 (Lambdas and Date & Time API), Money & Currency API and OpenJDK.  We will have two book signings by Richard Warburton and Peter Pilgrim during the Hackergarten - free signed copy of their books at these times - first come, first served (limited quantities available).  Thursday night is the party and the Birds of a Feather (BoF) sessions - come with your favorite questions and topics related to the JCP, Adopt-a-JSR and Adopt OpenJDK Programs!  See below for the schedule of activities; I will fill in details for each session tomorrow.    Thursday 12 June 10:20 - 12:50 Java EE -- Arun Gupta 13:30-17:00 Lambdas/Date & Time API --Richard Warburton & Raoul-Gabriel Urma (also a book signing with Richard Warburon during the afternoon break) 14:30-17:30 Data Grids - Peter Lawrey 14:30-18:00 Money & Currency -- Anatole Tresch 18:45 Adopt OpenJDK BoF session (Java EE BoF runs concurrently) 19:45 JCP & Adopt-a-JSR BoF session Friday 13 June 10:20-13:00 OpenJDK -- Mani Sarkar  10:20- 14:30 Money & Currency -- Anatole Tresch 10:20 - 13:00 Java EE -- Peter Pilgrim 13:00-13:30 Peter Pilgrim Java EE 7 Book signing sponsored by JCP @ lunch time 13:30 - 15:30 JCP.Next/JSR 364 -- Heather VanCura

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  • Microsoft InTune in a SBS2008 Environment

    - by Richard Craddock
    I'm looking into using InTune and Office 365, mainly for the licensing benefits it brings but also because our company is moving to having more users based around the globe and I feel it will make managing the computers easier. Currently we have a SBS2008 (Premium) server running Exchange and File and Print which I need to keep for File and Print (Exchange can move to Office 365). I cant find any information on how the AD is synchronized between InTune and the SBS server (as users will still needs access control to file shares on the SBS server). Does anyone have any experience in doing this or even know if its possible? Richard

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  • I would like to know if someone has applescript to loop al my stickynotes and put it in a textfile

    - by Richard
    I have been meaning to do this for a while, but I never got around to do it. The problem is that I have to do research how applescript works. Anyway, I have now collected over 200 snippets for my programming, but I need to sort them out Putting them all in a textfile with some obvious breaks inbetween I could sort them and tag them for another snippet programm. This is my first question here, so I hope I am at the right place, maybe stack overflow is also a good place to ask Thanks in advannce, if someone already has done this or knows how to do this Richard

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  • Add a marker to an image in javascript?

    - by Richard
    Hi, Anyone know how I can add a marker to an image (not a map) in Javascript? Ideally I'd like a handler that behaves much like adding a marker to a map - i.e. onclick causes a marker to be displayed at the point that was clicked, and returns the x/y pixel coordinates of the point that was clicked. Is this possible? Cheers Richard

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