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  • Translatability Guidelines for Usability Professionals

    - by ultan o'broin
    There is a clearly a demand for translatability guidelines aimed at usability professionals working in the enterprise applications space, judging by Google Analytics and the interest generated in the Twitterverse by my previous post on the subject. So let's continue the conversation. I'll flesh out each of the original points a bit more in posts over the coming weeks. Bear in mind that large-scale enterprise translation is a process. It needs to be scalable, repeatable, maintainable, and above meet the requirements of automation. That doesn't mean the user experience needs to suffer, however. So, stay tuned for some translatability best practices for usability professionals....

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  • Wireframing: A Day In the Life of UX Workshop at Oracle

    - by ultan o'broin
    The Oracle Applications User Experience team's Day in the Life (DITL) of User Experience (UX) event was run in Oracle's Redwood Shores HQ for Oracle Usability Advisory Board (OUAB) members. I was charged with putting together a wireframing session, together with Director of Financial Applications User Experience, Scott Robinson (@scottrobinson). Example of stunning new wireframing visuals we used on the DITL events. We put on a lively show, explaining the basics of wireframing, the concepts, what it is and isn't, considerations on wireframing tool choice, and then imparting some tips and best practices. But the real energy came when the OUAB customers and partners in the room were challenge to do some wireframing of their own. Wireframing is about bringing your business and product use cases to life in real UX visual terms, by creating a low-fidelity drawing to iterate and agree on in advance of prototyping and coding what is to be finally built and rolled out for users. All the best people wireframe. Leonardo da Vinci used "cartoons" on some great works, tracing outlines first and using red ochre or charcoal dropped through holes in the tracing parchment onto the canvas to outline the subject. (Image distributed under Wikimedia commons license) Wireframing an application's user experience design enables you to: Obtain stakeholder buy-in. Enable faster iteration of different designs. Determine the task flow navigation paths (in Oracle Fusion Applications navigation is linked with user roles). Develop a content strategy (readability, search engine optimization (SEO) of content, and so on) Lay out the pages, widgets, groups of features, and so on. Apply usability heuristics early (no replacement for usability testing, but a great way to do some heavy-lifting up front). Decide upstream which functional user experience design patterns to apply (out of the box solutions that expedite productivity). Assess which Oracle Application Development Framework (ADF) or equivalent technology components can be used (again, developer productivity is enhanced downstream). We ran a lively hands-on exercise where teams wireframed a choice of application scenarios using the time-honored tools of pen and paper. Scott worked the floor like a pro, pointing out great use of features, best practices, innovations, and making sure that the whole concept of wireframing, the gestalt, transferred. "We need more buttons!" The cry of the energized. Not quite. The winning wireframe session (online shopping scenario) from the Applications UX DITL event shown. Great fun, great energy, and great teamwork were evident in the room. Naturally, there were prizes for the best wireframe. Well, actually, prizes were handed out to the other attendees too! An exciting, slightly different aspect to delivery of this session made the wireframing event one of the highlights of the day. And definitely, something we will repeat again when we get the chance. Thanks to everyone who attended, contributed, and helped organize.

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  • Can Simple & Modern UX Be Sexy? Fusion Apps in 100% #Oracle #ADF Shows How #usableapps #UX #futureofwork

    - by ultan o'broin
    YES! I love the sheer cut-to-the-chase instant beauty and usefulness of my Clear app on iOS. Dropbox really does simplify my ICT world, if not my life. I use those apps every day: on mobile, desktop or web. Clear app Dropbox web UI In the enterprise apps world, you'll love what Oracle Applications User Experience team is doing with our roadmap to simple and modern user experience with Oracle Fusion Applications built with 100% Oracle Application Development Framework (ADF). Simple and modern. A compelling and easily personalized UX for Fusion Apps on your device of choice. Beautiful. Simplicity, it's all part of the BYOD and COIT phenomenon that enterprises need to embrace rather than tolerate or ignore. So, introduce yourself to the new face of Oracle Fusion Applications. More on the Voice of User Experience for Oracle Applications blog.

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  • Oracle Fusion Applications Design Patterns Now Available For Developers

    - by ultan o'broin
    The Oracle Fusion Applications user experience design patterns are published! These new, reusable usability solutions and best-practices, which will join the Oracle dashboard patterns and guidelines that are already available online, are used by Oracle to artfully bring to life a new standard in the user experience, or UX, of enterprise applications. Now, the Oracle applications development community can benefit from the science behind the Oracle Fusion Applications user experience, too. The design patterns are based on Oracle ADF components and easily implemented in Oracle JDeveloper. These Oracle Fusion Applications UX Design Patterns, or blueprints, enable Oracle applications developers and system implementers everywhere to leverage professional usability insight when: tailoring an Oracle Fusion application, creating coexistence solutions that existing users will be delighted with, thus enabling graceful user transitions to Oracle Fusion Applications down the road, or designing exciting, new, highly usable applications in the cloud or on-premise. Based on the Oracle Application Development Framework (ADF) components, the Oracle Fusion Applications patterns and guidelines are proven with real users and in the Applications UX usability labs, so you can get right to work coding productivity-enhancing designs that provide an advantage for your entire business. What’s the best way to get started? We’ve made that easy, too. The Design Filter Tool (DeFT) selects the best pattern for your user type and task. Simply adapt your selection for your own task flow and content, and you’re on your way to a really great applications user experience. More Oracle applications design patterns and training are coming your way in the future. To provide feedback on the sets that are currently available, let me know in the comments!.

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  • Oracle Usability Advisory Smörgåsboard Europe Meeting 7-December-2012

    - by ultan o'broin
    Yes, the Oracle Usability Advisory Board (OUAB) Europe is meeting this December (2012) in Oracle at  Thames Valley Park, Reading, UK. An rich and nutritious menu is forthcoming shortly, but there will be a strong mobile theme running throughout. The Smörgåsbord includes: Oracle Mobile Design Patterns, Interactive Book Apps, Cross-Cultural Icons, Bring Your Own Device (BYOD), Oracle Voice, Oracle’s Roadmap to a Simple, Modern User Experience, Gamification, and UX Direct. Stay tuned.

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  • General Availability: Simplified User Experience Design Patterns eBook

    - by ultan o'broin
    Karen Scipi (@karenscipi) writes: The Oracle Applications User Experience team is delighted to announce that our Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook is available for free. Working with publishers McGraw-Hill, we're pleased to make the eBook available in EPUB (for use on Apple iOS devices), MOBI (ideal for Amazon Kindle), and PDF (for anything with Adobe Reader) versions. The Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook We’re sharing the same user experience design patterns, and their supporting guidance on page types and Oracle ADF components that Oracle uses to build simplified user interfaces (UIs) for the Oracle Sales Cloud and Oracle Human Capital Management (HCM) Cloud, with you so that you can build your own simplified UI solutions. Click to register and download your free copy of the eBook Design patterns offer big wins for applications builders because they are proven, reusable, and based on Oracle technology. They enable developers, partners, and customers to design and build the best user experiences consistently, shortening the application's development cycle, boosting designer and developer productivity, and lowering the overall time and cost of building a great user experience. Developers use the eBook to build their own simplified UIs with Oracle ADF and Oracle JDeveloper Now, Oracle partners, customers and the Oracle ADF community can share further in the Oracle Applications User Experience science and design expertise that brought the acclaimed simplified UIs to the Cloud and they can build their own UIs, simply and productively too!

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  • Oracle ADF and Simplified UI Apps: I18n Feng Shui on Display

    - by ultan o'broin
    I demoed the Hebrew language version of Oracle Sales Cloud Release 8 live in Israel recently. The crowd was yet again wowed by the simplified UI (SUI). I’ve now spent some time playing around with most of the 23 language versions, or the NLS (Natural Language Support) versions as we’d call them, available in Release 8. Hebrew Oracle Sales Cloud Release 8 The simplified UI is built using 100% Oracle ADF. This framework is a great solution for developers to productively build tablet-first, mobility-driven apps for users who work and live using natural languages other than English. Oracle ADF’s internationalization (i18n) relies on built-in Java and Unicode,  packing in i18n goodness such as Bi-Di (or bi-directional) flipping of pages, locale-enabled resource bundles, date and time support, and so on. Comparing German (left) and Hebrew Bi-Di (right) page components in the simplified UI. Note the change in the direction of the arrows and positions of the text. So, developers who need to build global apps don’t have to do anything special when using Oracle ADF components, all thanks to the baked-in UX Feng Shui, as Grant Ronald of the ADF team would say to the UK Oracle User Group. Find out more  about  ADF i18n from Frédéric Desbiens (@blueberrycoder)  on the ADF Architecture TV channel.

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  • Oracle Worldwide Product Translation Group and Applications User Experience Working Together

    - by ultan o'broin
    The Applications User Experience (UX) Mobile team has been extending its ethnographic research to even more countries. Recently, the team conducted research in Sweden, and I am pleased to say I made the connection for the UX team with the Oracle's Worldwide Translation Product Group (WPTG) local (that is, in-country) language specialists. It struck me that WPTG's local market knowledge and insight that we heard about at an Oracle Usability Advisory Board meeting in the UK in 2011 would be very valuable to the UX efforts while, at the same time, UX could afford WPTG an opportunity to understand our design and development direction so that linguistic resources (terminology, style guides, translatability guidelines, and so on) for any translation of our mobile solutions could be prepared in advance. Brent White of the Mobile UX team takes notes as ethnography participant Capri Norman uses mobile technology to work in Stockholm. Pic credit: Oracle Applications UX. The UX team acknowledges Capri's kind permission to use this image. I'm told by Brent White of the Mobile UX team that the co-operation was a big success.  A WPTG Swedish language specialist joined a couple of ethnographic sessions, taking great notes and turning them around very fast for the UX team. And of course, a great local insight into Swedish culture and ways of working was provided too, along with some nice socializing!  More research in more countries is planned. Watch out for future blog posts and other communications about this great co-operation worldwide.

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  • Making it GREAT! Oracle Partners Building Apps Workshop with UX and ADF in UK

    - by ultan o'broin
    Yes, making is what it's all about. This time, Oracle Partners in the UK were making great looking usable apps with the Oracle Applications Development Framework (ADF) and user experience (UX) toolkit. And what an energy-packed and productive event at the Oracle UK, Thames Valley Park, location it was. Partners learned the fundamentals of enterprise applications UX, why it's important, all about visual design, how to wireframe designs, and then how to build their already-proven designs in ADF. There was a whole day on mobile apps, learning about mobile design principles, free mobile UX and ADF resources from Oracle, and then trying it out. The workshop wrapped up with the latest Release 7 simplified UIs, Mobilytics, and other innovations from Oracle, and a live demo of a very neat ADF Mobile Android app built by an Oracle contractor. And, what a fun two days both Grant Ronald of ADF and myself had in running the workshop with such a great audience, too! I particularly enjoyed the wireframing and visual design sessions interaction; and seeing some outstanding work done by partners. Of note from the UK workshop were innovative design features not seen before and made me all the happier that developers were bringing their own ideas from the consumer IT world of mobility, simplicity, and social to the world of work apps in a smart way within an enterprise methodology too.  Partner wireframe exercise. Applying mobile design principles and UX design patterns means you've already productively making great usable apps! Next, over to Oracle ADF Mobile with it! One simple example from the design of a mobile field service app was that participants immediately saw how the UX and device functionality of the super UK-based app Hailo app could influence their designs (the London cabbie influence maybe?), as well as how we all use maps, cameras, barcode scanners and microphones on our phones could be used in work. And, of course, ADF Mobile has the device integration solutions there too! I wonder will U.S. workshops in Silicon Valley see an Uber UX influence (LOL)! That we also had partners experienced with Oracle Forms who could now offer a roadmap from Forms to Simplified UI and Mobile using ADF, and do it through through the cloud, really made this particular workshop go "ZING!" for me. Many thanks to the Oracle PartnerNetwork (OPN) team for organizing this event with us, and to the representatives of the Oracle Partners that showed and participated so well. That's what I love out this outreach. It's a two-way, solid value-add for all. Interested? Why would partners and developers with ADF skills sign up for this workshop? Here's why: Learn to use the Oracle Applications User Experience design patterns as the usability building blocks for applications development in Oracle Application Development Framework. The workshop enables attendees to build modern and visually compelling desktop and mobile applications that look and behave like Oracle Cloud Applications, and that can co-exist with partner integrations, new, or existing applications deployments. Partners learn to offer customers and clients more than just coded functionality; instead they can provide a complete user experience with a roadmap for continued ROI from applications that also creating more business and attracts the kudos and respect from other makers of apps as they're wowed by the results. So, if you're a partner and interested in attending one of these workshops and benefitting from such learning, as well as having a platform to show off some of your own work, stay well tuned to your OPN channels, to this blog, to the VoX blog, and to the @usableapps Twitter account too. Can't wait? For developers and partners, some key mobile resources to explore now Oracle ADF Mobile UX Patterns and Components Wiki Oracle ADF Academy (Mobile) Oracle ADF Insider Essentials Oracle Applications Mobile User Experience Design Patterns and Guidance

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  • Loose Coupling and UX Patterns for Applications Integrations

    - by ultan o'broin
    I love that software architecture phrase loose coupling. There’s even a whole book about it. And, if you’re involved in enterprise methodology you’ll know just know important loose coupling is to the smart development of applications integrations too. Whether you are integrating offerings from the Oracle partner ecosystem with Fusion apps or applications coexistence scenarios, loose coupling enables the development of scalable, reliable, flexible solutions, with no second-guessing of technology. Another great book Enterprise Integration Patterns: Designing, Building, and Deploying Messaging Solutions tells us about loose coupling benefits of reducing the assumptions that integration parties (components, applications, services, programs, users) make about each other when they exchange information. Eliminating assumptions applies to UI development too. The days of assuming it’s enough to hard code a UI with linking libraries called code on a desktop PC for an office worker are over. The book predates PaaS development and SaaS deployments, and was written when web services and APIs were emerging. Yet it calls out how using middleware as an assumptions-dissolving technology “glue" is central to applications integration. Realizing integration design through a set of middleware messaging patterns (messaging in the sense of asynchronously communicating data) that enable developers to meet the typical business requirements of enterprises requiring integrated functionality is very Fusion-like. User experience developers can benefit from the loose coupling approach too. User expectations and work styles change all the time, and development is now about integrating SaaS through PaaS. Cloud computing offers a virtual pivot where a single source of truth (customer or employee data, for example) can be experienced through different UIs (desktop, simplified, or mobile), each optimized for the context of the user’s world of work and task completion. Smart enterprise applications developers, partners, and customers use design patterns for user experience integration benefits too. The Oracle Applications UX design patterns (and supporting guidelines) enable loose coupling of the optimized UI requirements from code. Developers can get on with the job of creating integrations through web services, APIs and SOA without having to figure out design problems about how UIs should work. Adding the already user proven UX design patterns (and supporting guidelines to your toolkit means ADF and other developers can easily offer much more than just functionality and be super productive too. Great looking application integration touchpoints can be built with our design patterns and guidelines too for a seamless applications UX. One of Oracle’s partners, Innowave Technologies used loose coupling architecture and our UX design patterns to create an integration for a customer that was scalable, cost effective, fast to develop and kept users productive while paving a roadmap for customers to keep pace with the latest UX designs over time. Innowave CEO Basheer Khan, a Fusion User Experience Advocate explains how to do it on the Usable Apps blog.

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  • Not All iPhone 5 and Galaxy SIII in Some Markets #UX #mobile #BBC #L10n

    - by ultan o'broin
    The BBC World Service provides news content to more people across the globe, and has launched a series of new apps tailored for Nokia devices, allowing mobile owners to receive news updates in 11 different languages. So, not everyone using an iPhone 5 or Samsung Galaxy SIII then? hardly surprising given one of these devices could cost you a large chunk of your annual income in some countries! The story is a reminder of taking into account local market requirements and using a toolkit to develop solutions for them. The article tells us The BBC World Service apps will feature content from the following BBC websites: BBC Arabic, BBC Brasil (in Portuguese), BBC Chinese, BBC Hindi, BBC Indonesia, BBC Mundo (in Spanish), BBC Russian, BBC Turkce, BBC Ukrainian, BBC Urdu and BBC Vietnamese. Users of the Chinese, Indonesian and Arabic apps will receive news content but will also be able to listen to radio bulletins.It’s a big move for the BBC, particularly as Nokia has sold more than 675 million Series 40 handsets to date. While the company’s smartphone sales dwindle, its feature phone business has continued to prop up its balance sheet. Ah, feature phones. Remember them? You should! Don't forget that Oracle Application Development Framework solution for feature phones too: Mobile Browser. So, don't ignore a huge market segment and opportunity to grow your business by disregarding feature phones when Oracle makes it easy  for you to develop mobile solutions for a full range of devices and users! Let's remind ourselves of the different mobile toolkit solutions offered by Oracle or coming soon that makes meeting the users of global content possible. Mobile Development with ADF Mobile (Oracle makes no contractual claims about development, release, and timing of future products.) All that said, check out where the next big markets for mobile apps is coming from in my post on Blogos: Where Will The Next 10 Million Apps Come From? BRIC to MIST.

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  • Translating Fusion Apps Customizations: Composers mean Usable Apps in Any Language

    - by ultan o'broin
    Quick shoutout for the Fusion Applications (Cloud Applications to you) Developer Relations blog post about translating Fusion apps customizations using composers and other tools and utilities provided by Oracle. Great to see Fusion help customizations included in the post, as well as software, and it also includes a nice heads up on what's coming to enable customers to make changes to text themselves in Release 8 of Oracle's Cloud Applications. I am proud to say that I logged the enhancements for what's coming in Release 8  to come to life and also wrote a spec for its requirements based on the customer research done internationally through the Oracle Usability Advisory Board). Remember,  copywriting is design and translated versions means reflecting local UX requirements too! Nice post guys!

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  • Computer Says No: Mobile Apps Connectivity Messages

    - by ultan o'broin
    Sharing some insight into connectivity messages for mobile applications. Based on some recent ethnography done my myself, and prompted by a real business case, I would recommend a message that: In plain language, briefly and directly tells the user what is wrong and why. Something like: Cannot connect because of a network problem. Affords the user a means to retry connecting (or attempts automatically). Mobile context of use means users use anticipate interruptibility and disruption of task, so they will try again as an effective course of action. Tells the user when connection is re-established, and off they go. Saves any work already done, implicitly. (Bonus points on the ADF critical task setting scale) The following images showing my experience reading ADF-EMG Google Groups notification my (Android ICS) Samsung Galaxy S2 during a loss of WiFi give you a good idea of a suitable kind of messaging user experience for mobile apps in this kind of scenario. Inline connection lost message with Retry button Connection re-established toaster message The UX possible is dependent on device and platform features, sure, so remember to integrate with the device capability (see point 10 of this great article on mobile design by Brent White and Lynn Hnilo-Rampoldi) but taking these considerations into account is far superior to a context-free dumbed down common error message repurposed from the desktop mentality about the connection to the server being lost, so just "Click OK" or "Contact your sysadmin.".

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  • Oracle Applications Cloud Release 8 Customization: Your User Interface, Your Text

    - by ultan o'broin
    Introducing the User Interface Text Editor In Oracle Applications Cloud Release 8, there’s an addition to the customization tool set, called the User Interface Text Editor  (UITE). When signed in with an application administrator role, users launch this new editing feature from the Navigator's Tools > Customization > User Interface Text menu option. See how the editor is in there with other customization tools? User Interface Text Editor is launched from the Navigator Customization menu Applications customers need a way to make changes to the text that appears in the UI, without having to initiate an IT project. Business users can now easily change labels on fields, for example. Using a composer and activated sandbox, these users can take advantage of the Oracle Metadata Services (MDS), add a key to a text resource bundle, and then type in their preferred label and its description (as a best practice for further work, I’d recommend always completing that description). Changing a simplified UI field label using Oracle Composer In Release 8, the UITE enables business users to easily change UI text on a much wider basis. As with composers, the UITE requires an activated sandbox where users can make their changes safely, before committing them for others to see. The UITE is used for editing UI text that comes from Oracle ADF resource bundles or from the Message Dictionary (or FND_MESSAGE_% tables, if you’re old enough to remember such things). Functionally, the Message Dictionary is used for the text that appears in business rule-type error, warning or information messages, or as a text source when ADF resource bundles cannot be used. In the UITE, these Message Dictionary texts are referred to as Multi-part Validation Messages.   If the text comes from ADF resource bundles, then it’s categorized as User Interface Text in the UITE. This category refers to the text that appears in embedded help in the UI or in simple error, warning, confirmation, or information messages. The embedded help types used in the application are explained in an Oracle Fusion Applications User Experience (UX) design pattern set. The message types have a UX design pattern set too. Using UITE  The UITE enables users to search and replace text in UI strings using case sensitive options, as well as by type. Users select singular and plural options for text changes, should they apply. Searching and replacing text in the UITE The UITE also provides users with a way to preview and manage changes on an exclusion basis, before committing to the final result. There might, for example, be situations where a phrase or word needs to remain different from how it’s generally used in the application, depending on the context. Previewing replacement text changes. Changes can be excluded where required. Multi-Part Messages The Message Dictionary table architecture has been inherited from Oracle E-Business Suite days. However, there are important differences in the Oracle Applications Cloud version, notably the additional message text components, as explained in the UX Design Patterns. Message Dictionary text has a broad range of uses as indicated, and it can also be reserved for internal application use, for use by PL/SQL and C programs, and so on. Message Dictionary text may even concatenate together at run time, where required. The UITE handles the flexibility of such text architecture by enabling users to drill down on each message and see how it’s constructed in total. That way, users can ensure that any text changes being made are consistent throughout the different message parts. Multi-part (Message Dictionary) message components in the UITE Message Dictionary messages may also use supportability-related numbers, the ones that appear appended to the message text in the application’s UI. However, should you have the requirement to remove these numbers from users' view, the UITE is not the tool for the job. Instead, see my blog about using the Manage Messages UI.

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  • Cross-Cultural Design (great video from HFI) - #usableapps #UX #L10n

    - by ultan o'broin
    Great video from HFI Animate, featuring user-centered design for emerging markets called Cross Cultural Design: Getting It Right the First Time. Cross Cultural Design: Getting It Right the First Time Apala Lahiri Chavan talks about the issues involved in designing solutions for Africa, India, China and more markets! Design for the local customer's ecosystem - and their feelings! Timely reminder of the important of global and local research in UX!

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  • Apple Gets the Message About Centralized Notifications on Mobile

    - by ultan o'broin
    Yep, looks like iOS5 introduces a centralized messaging system: the Notification Center. Wonder where they got that idea from? Seriously, way to go though; this matches and probably betters what I really like about Android’s notifications system. I’ll have to check it out myself, though. Application UX's own research confirmed the centralized approach as something users wanted in research last year. This feature will really help the iOS in the enterprise user market too. Up to now, iOS is pretty dismal in the notifications space IMO.

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  • Oracle Endeca User Interface Design Pattern Library Available

    - by ultan o'broin
    Yes! The Oracle Endeca User Interface Design Pattern Library is now available for all fans of great UI design solutions for search, discovery, and navigation! The patterns explain and show some great UI realizations and include consumer world examples we can relate to. Thanks to the Oracle Endeca team and Applications UX who worked closely together to bring this great user experience resource back out to customers and partners who want to build cutting edge apps, sites, and integrations. Some great insights into how these UI design patterns can bring magical information discovery and more to users, as well as what makes Endeca people tick, are available from the Usable Apps blog Oracle Endeca User Experience: From Putting the E in E-Commerce to Magical Information Discovery.

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  • Where can you find the Oracle Applications User Experience team in the next several months?

    - by mvaughan
    By Misha Vaughan, Applications User ExperienceNovember is one of my favorite times of year at Oracle. The blast of OpenWorld work is over, and it’s time to get down to business and start taking our messages and our work on the road out to the user groups. We’re in the middle of planning all of that right now, so we decided to provide a snapshot of where you can see us and hear about the Oracle Applications User Experience – whether it’s Fusion Applications, PeopleSoft, or what we’re planning for the next-generation of Oracle Applications.On the road with Apps UX...In December, you can find us at UKOUG 2012 in Birmingham, UK: UKOUG, UK Oracle User Group Conference 2012?December 3 – 5, 2012?ICC, Birmingham, UKIn March, we will be at Alliance 2013 in Indianapolis, and our fingers are crossed for OBUG Connect 2013 in Antwerp:? Alliance 2013March 17 - 20, 2013 ?Indianapolis, IndianaOBUG Benelux Connect 2013?March 26, 2013?Antwerp, Belgium?? In April, you will see us at COLLABORATE13 in Denver:? Collaborate13April 7 - April 11, 2013 ?Denver, Colorado?? And in June, we round out the kick-off to summer at OHUG 2013 in Dallas and Kscope13 in New Orleans:? OHUG 2013June 9 -13, 2013?Dallas, Texas ODTUG Kscope13?June 23-27, 2013 ?New Orleans, LA? The Labs & DemosAs always, a hallmark of our team is our mobile usability labs. If you haven’t seen them, they are a great way for customers and partners to get a peek at what Oracle is working on next, and a chance for you to provide your candid perspective. Based on the interest and enthusiasm from customers last year at Collaborate, we are adding more demo-stations to our user group presence in the year ahead. If you want to see some of the work we are doing first-hand but don’t have a lot of time, the demo stations are a great way to get a quick update on the latest wow-factor we are researching. I can promise that you will see whatever we think is new and interesting at the demo stations first. Oracle OpenWorld 2012 Apps UX DemostationFor Applications DevelopersMore and more, I get asked the question, “How do I build an application that looks like a Fusion?” My answer is Fusion Applications Design Patterns. You can find out more about how Fusion Applications developers can leverage ADF and the user experience best practices we developed for Fusion at sessions lead by Ultan O’Broin, Director of Global User Experience, in the year ahead. Ultan O'Broin, On Fusion Design Patterns Building mobile applications are also top of mind these days. If you want to understand how Oracle is approaching this strategy, check out our session on Mobile user experience design patterns with Mobile ADF.  In many cases, this will be presented by Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences, and in a few cases our ever-ready traveler Ultan O’Broin will be on deck. Lynn Rampoldi-Hnilo, on Mobile User Experience Design PatternsApplications User ExperiencesFusion Applications continues to evolve, and you will see the new face of Fusion Applications at our executive sessions in the year ahead, which are led by vice president Jeremy Ashley or a hand-picked presenter, such as one of our Fusion User Experience Advocates.  Edward Roske, CEO InterRel Consulting & Fusion User Experience AdvocateAs always, our strategy is to take our lessons learned and spread them across the Applications product lines. A great example is the enhancements coming in the PeopleSoft user experience, which you can hear about from Harris Kravatz, Senior Manager, PeopleSoft User Experience. Fusion Applications ExtensibilityWe can’t talk about Fusion Applications without talking about how to make it look like your business. If tailoring Fusion applications is a question in your mind, and it should be, you should hit one of these sessions. These sessions will be lead by our own Killian Evers, Senior Director, Tim Dubois, User Experience Architect, and some well-trained Fusion User Experience Advocates.Find out moreIf you want to stay on top of where and when we will be, you can always sign up for our newsletter or check out the events page of usableapps.

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  • ArchBeat Link-o-Rama for 11/11/2011

    - by Bob Rhubart
    3 SOA business cases, explained in a 2-minute elevator speech | Joe McKendrick Impress your CEO — maybe even the CFO — with some quick examples of SOA making a difference to the business. ADF Faces - a logic bomb in the order of bean instantiations | Chris Muir Oracle ACE Director Chris Muir shares the details on "an interesting ADF logic bomb" discovered by one of his colleagues. 5 key trends in cloud computing's future | David Linthicum "'Cloud computing' will become just 'computing' at some point," says Linthicum, "but it will still be around as an approach to computing." What's New with XBRL? | John O'Rourke John O'Rourke shares highlights and key take-aways from the XBRL US Conference in Nashville and the XBRL International Conference in Montreal. Siri-ous Business: Enterprise Apps and Global UX Considerations | Ultan O'Broin Ultan O'Broin ponders "the enterprise applications user experience (UX) implications of Siri" and "the global UX aspects to the Siri potential." These are 11 of my favorite things! | Mike Gerdts Gerdts introduces his 11 favorite things about zones in Solaris 11. The Power of Social Recommendations | Peter Reiser "Do you really want to invest to drive YOUR audience trough public social networks," asks Reiser, "or do you want to have YOUR audience on your own social network which is seamless integrated with your web properties and business applications." Fourth Key Attribute of Cloud Computing - Provisioning | Tom Laszewski "Self-service provisioning of computing infrastructure in a cloud infrastructure is also very desirable as it can cut down the time it takes to deploy new infrastructure for a new application or scale up/down infrastructure for an existing application," says Tom Laszewski. Oracle Utilities Application Framework Whitepaper List as of November 2011 | Anthony Shorten Anthony Shorten shares an updated and nicely detailed list of Oracle Utilities Application Framework white papers. Down from the Tower; Information Integration Conversation; By the Time the Architects get to Phoenix This week on the Oracle Technology Network Architect Home Page.

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  • Share files and catelog them across a server

    - by Ultan
    Hi all, here is what I am looking for, I use a number of software packages when creating online learning courses. I have a huge number of courses and they use text, audio files, images and video files. I am looking for somthing that I can install on our server and upload the content, index, tag and categorise and enter a description so that when a screen print has to be changed for example I can find all the places that I used the image so that I can go in and change the image without having to check every file that I have created over the last year. An open source solution would be great or something that isn't to expensive. Thank you for any suggestions you can make.

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  • Employee Engagement Q&A with John Brunswick

    - by Kellsey Ruppel
    As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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  • Knowing your user is key--Part 1: Motivation

    - by erikanollwebb
    I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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  • Twitter Tuesday - Top 10 @ArchBeat Tweets - May 20-26, 2014

    - by OTN ArchBeat
    What's everyone looking at? The list below represents the Top 10 most popular tweets for the last seven  days (May 20-26, 2014) among 2,845 people now following @OTNArchBeat. Video: #KScope14 Preview: @stewartbryson talks OBIEE, ODI, and GoldenGate @ODTUG #oracleace May 21, 2014 at 12:00 AM May edition of Oracle's Architect Community newsletter. Features on #WebLogic #WebCenter #SOA #Cloud. May 21, 2014 at 12:00 AM Oracle #ADF and Simplified UI Apps: I18n Feng Shui on Display | @Ultan May 22, 2014 at 12:00 AM The OTNArchBeat Daily is out! Stories via @JavaOneConf @arungupta May 20, 2014 at 12:00 AM Video: #WebLogic Server Templates | @FrankMunz May 21, 2014 at 12:00 AM Supporting multiple #SOASuite revisions with Edition-Based Redefinition | Betty van Dongen May 21, 2014 at 12:00 AM The OTNArchBeat Daily is out! Stories via @soacommunity @oraclebase @InfoQ May 24, 2014 at 12:00 AM Development Lifecycle for Task Flows in #WebCenter Portal | Lyudmil Pelov May 20, 2014 at 12:00 AM Manos libres y vista al frente: Con el futuro puesto #wearables May 21, 2014 at 12:00 AM #GoldenGate: Understanding OGG-01161 Bad Column Index Error | Loren Penton May 21, 2014 at 12:00 AM

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  • OpenWonderland goes to Europe

    - by user12652314
    Past my day job, I also have the privilege of being Vice President and Member of the Board of the OpenWonderland Foundation (Formerly Project Wonderland for ex-Sun folks). It's great to see the progress Wonderland is making as the platform-of-choice for open source collaborative 3-D virtual worlds built in Java. The upcoming and first european IE Summit in Madrid will show a number of projects and innovations for virtual and game-based learning. I also dropped Ultan a note after learning about the Gamification of Oracle Apps to see if collaborating with kids and schools is an area we can work together on to improve kids engagement and learning experiences online. Stay tuned.

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  • links for 2011-02-03

    - by Bob Rhubart
    Webcast: Reduce Complexity and Cost with Application Integration and SOA Speakers: Bruce Tierney (Product Director, Oracle Fusion Middleware) and Rajendran Rajaram (Oracle Technical Consultant). Thursday, February 17, 2011. 10 a.m. PT/1 p.m. ET. (tags: oracle otn soa fusionmiddleware) William Vambenepe: The API, the whole API and nothing but the API William asks: "When programming against a remote service, do you like to be provided with a library (or service stub) or do you prefer 'the API, the whole API, nothing but the API?'" (tags: oracle otn API webservices soa) Gary Myers: Fluffy white Oracle clouds by the hour Gary says: "Pay-by-the-hour options are becoming more common, with Amazon and Oracle are getting even more intimate in the next few months. Yes, you too will be able to pay for a quickie with the king of databases (or queen if you prefer that as a mental image). " (tags: oracle otn cloudcomputing amazon ec2) Conversation as User Assistance (the user assistance experience) "To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies." -- Ultan O'Broin (tags: oracle otn enterprise2.0 userexperience) Webcast: Oracle WebCenter Suite – Giving Users a Modern Experience Thursday, February 10, 2011. 11 a.m. PT/2 p.m. ET. Speakers: Vince Casarez, Vice President of Enterprise 2.0 Product Management, Oracle; Erin Smith, Consulting Practice Manager – Portals, Oracle; Robert Wessa, Consulting Technical Director,  Enterprise 2.0 Infrastructure, Oracle.  (tags: oracle otn enterprise2.0 webcenter)

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