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  • Cisco SR520w FE - WAN Port Stops Working

    - by Mike Hanley
    I have setup a Cisco SR520W and everything appears to be working. After about 1-2 days, it looks like the WAN port stops forwarding traffic to the Internet gateway IP of the device. If I unplug and then plug in the network cable connecting the WAN port of the SR520W to my Comcast Cable Modem, traffic startings flowing again. Also, if I restart the SR520W, the traffic will flow again. Any ideas? Here is the running config: Current configuration : 10559 bytes ! version 12.4 no service pad no service timestamps debug uptime service timestamps log datetime msec no service password-encryption ! hostname hostname.mydomain.com ! boot-start-marker boot-end-marker ! logging message-counter syslog no logging rate-limit enable secret 5 <removed> ! aaa new-model ! ! aaa authentication login default local aaa authorization exec default local ! ! aaa session-id common clock timezone PST -8 clock summer-time PDT recurring ! crypto pki trustpoint TP-self-signed-334750407 enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-334750407 revocation-check none rsakeypair TP-self-signed-334750407 ! ! crypto pki certificate chain TP-self-signed-334750407 certificate self-signed 01 <removed> quit dot11 syslog ! dot11 ssid <removed> vlan 75 authentication open authentication key-management wpa guest-mode wpa-psk ascii 0 <removed> ! ip source-route ! ! ip dhcp excluded-address 172.16.0.1 172.16.0.10 ! ip dhcp pool inside import all network 172.16.0.0 255.240.0.0 default-router 172.16.0.1 dns-server 10.0.0.15 10.0.0.12 domain-name mydomain.com ! ! ip cef ip domain name mydomain.com ip name-server 68.87.76.178 ip name-server 66.240.48.9 ip port-map user-ezvpn-remote port udp 10000 ip ips notify SDEE ip ips name sdm_ips_rule ! ip ips signature-category category all retired true category ios_ips basic retired false ! ip inspect log drop-pkt no ipv6 cef ! multilink bundle-name authenticated parameter-map type inspect z1-z2-pmap audit-trail on password encryption aes ! ! username admin privilege 15 secret 5 <removed> ! crypto key pubkey-chain rsa named-key realm-cisco.pub key-string <removed> quit ! ! ! ! ! ! crypto ipsec client ezvpn EZVPN_REMOTE_CONNECTION_1 connect auto group EZVPN_GROUP_1 key <removed> mode client peer 64.1.208.90 virtual-interface 1 username admin password <removed> xauth userid mode local ! ! archive log config logging enable logging size 600 hidekeys ! ! ! class-map type inspect match-any SDM_AH match access-group name SDM_AH class-map type inspect match-any SDM-Voice-permit match protocol sip class-map type inspect match-any SDM_ESP match access-group name SDM_ESP class-map type inspect match-any SDM_EASY_VPN_REMOTE_TRAFFIC match protocol isakmp match protocol ipsec-msft match class-map SDM_AH match class-map SDM_ESP match protocol user-ezvpn-remote class-map type inspect match-all SDM_EASY_VPN_REMOTE_PT match class-map SDM_EASY_VPN_REMOTE_TRAFFIC match access-group 101 class-map type inspect match-any Easy_VPN_Remote_VT match access-group 102 class-map type inspect match-any sdm-cls-icmp-access match protocol icmp match protocol tcp match protocol udp class-map type inspect match-any sdm-cls-insp-traffic match protocol cuseeme match protocol dns match protocol ftp match protocol h323 match protocol https match protocol icmp match protocol imap match protocol pop3 match protocol netshow match protocol shell match protocol realmedia match protocol rtsp match protocol smtp extended match protocol sql-net match protocol streamworks match protocol tftp match protocol vdolive match protocol tcp match protocol udp class-map type inspect match-any L4-inspect-class match protocol icmp class-map type inspect match-all sdm-invalid-src match access-group 100 class-map type inspect match-all dhcp_out_self match access-group name dhcp-resp-permit class-map type inspect match-all dhcp_self_out match access-group name dhcp-req-permit class-map type inspect match-all sdm-protocol-http match protocol http ! ! policy-map type inspect sdm-permit-icmpreply class type inspect dhcp_self_out pass class type inspect sdm-cls-icmp-access inspect class class-default pass policy-map type inspect sdm-permit_VT class type inspect Easy_VPN_Remote_VT pass class class-default drop policy-map type inspect sdm-inspect class type inspect SDM-Voice-permit pass class type inspect sdm-cls-insp-traffic inspect class type inspect sdm-invalid-src drop log class type inspect sdm-protocol-http inspect z1-z2-pmap class class-default pass policy-map type inspect sdm-inspect-voip-in class type inspect SDM-Voice-permit pass class class-default drop policy-map type inspect sdm-permit class type inspect SDM_EASY_VPN_REMOTE_PT pass class type inspect dhcp_out_self pass class class-default drop ! zone security ezvpn-zone zone security out-zone zone security in-zone zone-pair security sdm-zp-in-ezvpn1 source in-zone destination ezvpn-zone service-policy type inspect sdm-permit_VT zone-pair security sdm-zp-out-ezpn1 source out-zone destination ezvpn-zone service-policy type inspect sdm-permit_VT zone-pair security sdm-zp-ezvpn-out1 source ezvpn-zone destination out-zone service-policy type inspect sdm-permit_VT zone-pair security sdm-zp-self-out source self destination out-zone service-policy type inspect sdm-permit-icmpreply zone-pair security sdm-zp-out-in source out-zone destination in-zone service-policy type inspect sdm-inspect-voip-in zone-pair security sdm-zp-ezvpn-in1 source ezvpn-zone destination in-zone service-policy type inspect sdm-permit_VT zone-pair security sdm-zp-out-self source out-zone destination self service-policy type inspect sdm-permit zone-pair security sdm-zp-in-out source in-zone destination out-zone service-policy type inspect sdm-inspect ! bridge irb ! ! interface FastEthernet0 switchport access vlan 75 ! interface FastEthernet1 switchport access vlan 75 ! interface FastEthernet2 switchport access vlan 75 ! interface FastEthernet3 switchport access vlan 75 ! interface FastEthernet4 description $FW_OUTSIDE$ ip address 75.149.48.76 255.255.255.240 ip nat outside ip ips sdm_ips_rule out ip virtual-reassembly zone-member security out-zone duplex auto speed auto crypto ipsec client ezvpn EZVPN_REMOTE_CONNECTION_1 ! interface Virtual-Template1 type tunnel no ip address ip virtual-reassembly zone-member security ezvpn-zone tunnel mode ipsec ipv4 ! interface Dot11Radio0 no ip address ! encryption vlan 75 mode ciphers aes-ccm ! ssid <removed> ! speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0 station-role root ! interface Dot11Radio0.75 encapsulation dot1Q 75 native ip virtual-reassembly bridge-group 75 bridge-group 75 subscriber-loop-control bridge-group 75 spanning-disabled bridge-group 75 block-unknown-source no bridge-group 75 source-learning no bridge-group 75 unicast-flooding ! interface Vlan1 no ip address ip virtual-reassembly bridge-group 1 ! interface Vlan75 no ip address ip virtual-reassembly bridge-group 75 bridge-group 75 spanning-disabled ! interface BVI1 no ip address ip nat inside ip virtual-reassembly ! interface BVI75 description $FW_INSIDE$ ip address 172.16.0.1 255.240.0.0 ip nat inside ip ips sdm_ips_rule in ip virtual-reassembly zone-member security in-zone crypto ipsec client ezvpn EZVPN_REMOTE_CONNECTION_1 inside ! ip forward-protocol nd ip route 0.0.0.0 0.0.0.0 75.149.48.78 2 ! ip http server ip http authentication local ip http secure-server ip http timeout-policy idle 60 life 86400 requests 10000 ip nat inside source list 1 interface FastEthernet4 overload ! ip access-list extended SDM_AH remark SDM_ACL Category=1 permit ahp any any ip access-list extended SDM_ESP remark SDM_ACL Category=1 permit esp any any ip access-list extended dhcp-req-permit remark SDM_ACL Category=1 permit udp any eq bootpc any eq bootps ip access-list extended dhcp-resp-permit remark SDM_ACL Category=1 permit udp any eq bootps any eq bootpc ! access-list 1 remark SDM_ACL Category=2 access-list 1 permit 172.16.0.0 0.15.255.255 access-list 100 remark SDM_ACL Category=128 access-list 100 permit ip host 255.255.255.255 any access-list 100 permit ip 127.0.0.0 0.255.255.255 any access-list 100 permit ip 75.149.48.64 0.0.0.15 any access-list 101 remark SDM_ACL Category=128 access-list 101 permit ip host 64.1.208.90 any access-list 102 remark SDM_ACL Category=1 access-list 102 permit ip any any ! ! ! ! snmp-server community <removed> RO ! control-plane ! bridge 1 protocol ieee bridge 1 route ip bridge 75 route ip banner login ^CSR520 Base Config - MFG 1.0 ^C ! line con 0 no modem enable line aux 0 line vty 0 4 transport input telnet ssh ! scheduler max-task-time 5000 end I also ran some diagnostics when the WAN port stopped working: 1. show interface fa4 FastEthernet4 is up, line protocol is up Hardware is PQUICC_FEC, address is 0026.99c5.b434 (bia 0026.99c5.b434) Description: $FW_OUTSIDE$ Internet address is 75.149.48.76/28 MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 100Mb/s, 100BaseTX/FX ARP type: ARPA, ARP Timeout 04:00:00 Last input 01:08:15, output 00:00:00, output hang never Last clearing of "show interface" counters never Input queue: 0/75/23/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 1000 bits/sec, 0 packets/sec 336446 packets input, 455403158 bytes Received 23 broadcasts, 0 runts, 0 giants, 37 throttles 41 input errors, 0 CRC, 0 frame, 0 overrun, 41 ignored 0 watchdog 0 input packets with dribble condition detected 172529 packets output, 23580132 bytes, 0 underruns 0 output errors, 0 collisions, 2 interface resets 0 unknown protocol drops 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier 0 output buffer failures, 0 output buffers swapped out 2. show ip route Gateway of last resort is 75.149.48.78 to network 0.0.0.0 C 192.168.75.0/24 is directly connected, BVI75 64.0.0.0/32 is subnetted, 1 subnets S 64.1.208.90 [1/0] via 75.149.48.78 S 192.168.10.0/24 is directly connected, BVI75 75.0.0.0/28 is subnetted, 1 subnets C 75.149.48.64 is directly connected, FastEthernet4 S* 0.0.0.0/0 [2/0] via 75.149.48.78 3. show ip arp Protocol Address Age (min) Hardware Addr Type Interface Internet 75.149.48.65 69 001e.2a39.7b08 ARPA FastEthernet4 Internet 75.149.48.76 - 0026.99c5.b434 ARPA FastEthernet4 Internet 75.149.48.78 93 0022.2d6c.ae36 ARPA FastEthernet4 Internet 192.168.75.1 - 0027.0d58.f5f0 ARPA BVI75 Internet 192.168.75.12 50 7c6d.62c7.8c0a ARPA BVI75 Internet 192.168.75.13 0 001b.6301.1227 ARPA BVI75 4. sh ip cef Prefix Next Hop Interface 0.0.0.0/0 75.149.48.78 FastEthernet4 0.0.0.0/8 drop 0.0.0.0/32 receive 64.1.208.90/32 75.149.48.78 FastEthernet4 75.149.48.64/28 attached FastEthernet4 75.149.48.64/32 receive FastEthernet4 75.149.48.65/32 attached FastEthernet4 75.149.48.76/32 receive FastEthernet4 75.149.48.78/32 attached FastEthernet4 75.149.48.79/32 receive FastEthernet4 127.0.0.0/8 drop 192.168.10.0/24 attached BVI75 192.168.75.0/24 attached BVI75 192.168.75.0/32 receive BVI75 192.168.75.1/32 receive BVI75 192.168.75.12/32 attached BVI75 192.168.75.13/32 attached BVI75 192.168.75.255/32 receive BVI75 224.0.0.0/4 drop 224.0.0.0/24 receive 240.0.0.0/4 drop 255.255.255.255/32 receive Thanks in advance, -Mike

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